Security Officer Jobs in UAE 2026

0 to 0 years Bayt

Auditor

On-site - UAE 17 July 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary We are seeking a skilled and analytical Auditor to join Group Internal Audit (GIA), supporting the Wealth & Retail Banking (WRB) portfolio. The role is responsible for delivering risk-based audits, providing independent assurance on key risks and controls, identifying opportunities for improvement, and supporting continuous monitoring activities. The successful candidate will use data-driven audit techniques, contribute to innovation within the audit function, and help strengthen the Bank’s risk and control environment. Key Responsibilities Audit Planning and Risk Assessment <ul> <li>Support the development and maintenance of risk assessments and risk-based audit plans.</li> <li>Identify emerging risks, control weaknesses, and changes in the business environment requiring audit focus.</li> <li>Contribute to audit scoping, planning, and testing programmes.</li> <li>Provide insights to support audit prioritisation and coverage decisions.</li> </ul> Audit Delivery <ul> <li>Deliver audit engagements in line with Group Internal Audit methodology and professional standards.</li> <li>Conduct fieldwork, review evidence, draft audit findings, and support audit report preparation.</li> <li>Ensure audits are completed within agreed timelines and quality standards.</li> <li>Promote efficiency, consistency, and continuous improvement in audit execution.</li> </ul> Issue Management and Validation <ul> <li>Monitor audit issues and management action plans through to closure.</li> <li>Validate remediation actions to ensure root causes have been appropriately addressed.</li> <li>Escalate overdue, ineffective, or high-risk remediation matters where required.</li> <li>Provide guidance on evidence requirements and effective issue resolution.</li> </ul> Continuous Monitoring and Stakeholder Engagement <ul> <li>Perform ongoing monitoring to identify emerging risks and control concerns.</li> <li>Build constructive relationships with stakeholders while maintaining independence and objectivity.</li> <li>Clearly communicate audit findings, risk impacts, root causes, and recommendations.</li> </ul> Analytics, Innovation and Data Insights <ul> <li>Apply data analytics to enhance risk identification, testing coverage, and audit efficiency.</li> <li>Support the development of automated and data-led audit approaches.</li> <li>Use data visualisation and analytical techniques to identify trends, anomalies, and control indicators.</li> <li>Contribute to audit innovation, methodology enhancements, and digital transformation initiatives.</li> </ul> Non-Audit Activities and Departmental Contribution <ul> <li>Support regulatory reviews, external audit engagements, and quality assurance activities.</li> <li>Contribute to audit committee, risk, and governance forum papers where required.</li> <li>Participate in knowledge-sharing, training, and cross-functional collaboration activities.</li> <li>Support annual planning, risk assessment updates, and continuous improvement initiatives.</li> </ul> People, Culture and Conduct <ul> <li>Demonstrate professional scepticism, integrity, and the highest standards of ethical conduct.</li> <li>Take ownership of continuous professional development across audit, business, risk, and analytics disciplines.</li> <li>Proactively identify, escalate, and support the resolution of risk, conduct, and compliance matters.</li> </ul> Regulatory & Business Conduct <ul> <li>Champion the Group’s Values and Code of Conduct.</li> <li>Maintain the highest standards of ethics, regulatory compliance, and business conduct.</li> <li>Ensure compliance with all applicable laws, regulations, and internal policies.</li> <li>Collaboratively identify, escalate, mitigate, and resolve risk and compliance concerns.</li> </ul> Other Responsibilities <ul> <li>Embed the Group’s brand promise, Here for good, in daily activities.</li> <li>Undertake additional responsibilities as required under Group, Country, Business, or Functional policies.</li> <li>Maintain an up-to-date understanding of role requirements, regulatory expectations, and business developments.</li> </ul> Skills and Experience <ul> <li>Audit Methodology and Audit Systems</li> <li>Risk Assessment</li> <li>Audit Planning</li> <li>Audit Fieldwork</li> <li>Audit Report Writing</li> <li>Stakeholder Management</li> <li>Continuous Monitoring</li> <li>Data Analytics and Insight Generation</li> </ul> Qualifications <ul> <li>Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, Information Systems, Economics, or a related field.</li> <li>Professional certifications such as: <ul> <li>Certified Internal Auditor (CIA)</li> <li>Chartered Accountant (CA)</li> <li>Certified Public Accountant (CPA)</li> <li>Association of Chartered Certified Accountants (ACCA)</li> <li>Certified Information Systems Auditor (CISA)</li> <li>Certified Anti-Money Laundering Specialist (CAMS)</li> <li>Financial Risk Manager (FRM)</li> <li>Or other relevant audit, risk, or compliance qualifications.</li> </ul> </li> <li>Membership of a recognised professional accounting or auditing body is advantageous.</li> </ul> About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

0 to 0 years Bayt

Transaction Banking (TB) Client Service Account Manager

On-site - UAE 12 July 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary We are seeking a client-focused TB (Transaction Banking) Client Service Account Manager to deliver an exceptional and consistent service experience for Corporate and Institutional Banking (CIB) clients across our network. The role is responsible for implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives. The successful candidate will work closely with Sales, Product, Operations, and Functional Partner teams to enhance client satisfaction, identify service opportunities, and support business growth. Key Responsibilities Strategy <ul> <li>Support delivery of the Corporate and Institutional Banking (CIB) and Transaction Banking (TB) strategy by ensuring client servicing standards are consistently met or exceeded.</li> <li>Build a strong understanding of business priorities and client expectations to enhance service delivery outcomes.</li> </ul> Business <ul> <li>Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</li> <li>Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</li> <li>Contribute to strategic initiatives, service transformation projects, and client experience programmes.</li> <li>Build trusted client relationships throughout the service lifecycle and identify opportunities for cross-selling relevant solutions.</li> </ul> Processes <ul> <li>Monitor, track, and resolve client service issues through structured service management practices.</li> <li>Participate in regular service review meetings and ensure agreed actions are completed.</li> <li>Maintain accurate client service issue logs and drive timely resolution of identified concerns.</li> <li>Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</li> <li>Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</li> <li>Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</li> <li>Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</li> <li>Promote best practices, knowledge sharing, continuous improvement, and professional development across the service organisation</li> </ul> Risk Management <ul> <li>Maintain full compliance with the Transaction Banking (TB) operational risk and governance framework.</li> <li>Promote risk awareness and effective control practices across client service teams.</li> <li>Ensure adherence to regulatory requirements, internal policies, and procedures while helping prevent operational and regulatory risks.</li> </ul> Governance <ul> <li>Complete all mandatory learning requirements in accordance with Bank policy.</li> <li>Support effective governance, oversight, and control arrangements across the business.</li> <li>Maintain awareness of the regulatory environment and requirements relevant to the role.</li> </ul> Regulatory & Business Conduct <ul> <li>Demonstrate the highest standards of ethical behaviour and conduct.</li> <li>Ensure compliance with all applicable laws, regulations, policies, and the Group Code of Conduct.</li> <li>Proactively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.</li> </ul> Key stakeholders <ul> <li>Team Leader, Cash Client Services</li> <li>Cluster Lead, Cash Client Service</li> <li>Regional Lead, Cash Client Service</li> <li>Cash Service Managers (Onshore and Offshore)</li> <li>Relationship Managers (RMs) and Global Account Managers (GAMs)</li> <li>TB Product and Sales Managers</li> <li>Regional Client Service Managers</li> <li>Client Managers</li> <li>Risk Managers</li> <li>Cash Operations Teams</li> <li>Technology Managers</li> <li>Financial Crime Compliance (FCC)</li> <li>Financial Markets Teams</li> <li>External Clients</li> </ul> Skills and Experience <ul> <li>Conduct Management</li> <li>Risk Management and Internal Controls (SIF)</li> <li>People Management</li> <li>Business Strategy and Business Model (SIF)</li> <li>Market Knowledge</li> <li>Product and Process Expertise</li> <li>Business Partnering and Stakeholder Management</li> <li>Strong client relationship and service management capabilities</li> <li>Ability to lead cross-functional collaboration and drive issue resolution</li> </ul> Qualifications <ul> <li>Bachelor's degree in Banking, Finance, or a related discipline preferred.</li> <li>Experience in banking or a similar financial services environment.</li> <li>Experience in Client Service and Cash Products is advantageous.</li> <li>Risk and Anti-Money Laundering (AML) certification as required by Bank policy.</li> <li>Strong English and/or relevant local language proficiency.</li> </ul> About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div>

0 to 0 years Bayt

Medical Science Liaison

On-site - UAE 7 July 2026

Healthcare & Medical

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Medical Science Liaison (MSL) Location: GCC Region (Field-based) Department: Medical Affairs Job Type: Permanent Reports to: Medical Affairs Lead / Medical Director Join us and make a difference when it matters most! At Mundipharma, we are committed to improving patient outcomes through scientific excellence, innovation, and meaningful partnerships across the healthcare ecosystem. We foster a diverse, inclusive, and collaborative environment where employees are empowered to contribute their expertise and drive impactful healthcare solutions. As part of our Medical Affairs team, you will play a critical role in advancing scientific knowledge, supporting evidence-based decision-making, and building trusted relationships with healthcare stakeholders across the GCC region. Role Summary As a Medical Science Liaison (MSL), you serve as the scientific expert within assigned therapeutic areas, building credible peer-to-peer relationships with Key External Experts (KEEs), Healthcare Professionals (HCPs), and other healthcare stakeholders across the GCC region. In this field-based role, you independently exchange scientific and clinical information, generate actionable medical insights, support evidence generation initiatives, and contribute to the development and execution of local medical strategies. You will collaborate closely with cross-functional teams while ensuring all activities are conducted in compliance with applicable regulations, ethical standards, and company policies. This role requires extensive stakeholder engagement across the region and regular participation in scientific meetings, congresses, advisory boards, and educational activities. Role and Responsibilities Strategic Scientific Engagement <ul><li>Establish and maintain scientifically credible relationships with KEEs, HCPs, and relevant healthcare stakeholders through compliant, non-promotional scientific exchange. </li><li>Deliver balanced, evidence-based scientific and clinical information aligned with approved medical strategies. </li><li>Provide expert interpretation of clinical data, treatment guidelines, and emerging scientific developments. </li><li>Identify, evaluate, and communicate actionable medical insights to support strategic decision-making and future medical initiatives. </li><li>Monitor therapeutic-area developments, competitor activities, clinical advancements, and scientific trends to inform medical planning and execution. </li></ul>Medical Evidence Generation & Research Support <ul><li>Identify evidence gaps and contribute to the development of research strategies, real-world evidence (RWE) initiatives, and approved scientific projects. </li><li>Support investigator-initiated studies (IIS/IITs) in accordance with company policies and regulatory requirements. </li><li>Critically evaluate scientific literature and emerging clinical evidence to support medical and business objectives. </li><li>Lead assigned components of research-related activities and coordinate effectively with internal and external stakeholders. </li><li>Contribute to process improvements that enhance scientific quality, operational efficiency, and medical effectiveness. </li></ul>Medical Education & Scientific Communication <ul><li>Develop and deliver high-quality scientific presentations and educational programs for both internal and external audiences. </li><li>Support the planning and execution of medical education activities through face-to-face, digital, and omnichannel engagement channels. </li><li>Represent Medical Affairs at congresses, advisory boards, scientific meetings, and professional healthcare events. </li><li>Communicate congress highlights, emerging evidence, and scientific developments, emphasizing clinical relevance and practical application. </li><li>Provide therapeutic-area education, disease-state expertise, and scientific training to internal stakeholders as required. </li></ul>Medical Strategy & Insights Generation <ul><li>Gather, analyze, and communicate field medical insights to support medical strategy and cross-functional decision-making. </li><li>Identify unmet medical needs, treatment challenges, and opportunities to enhance patient care. </li><li>Contribute to the development and implementation of local medical plans and strategic initiatives. </li><li>Provide scientific recommendations to support product lifecycle management and future medical opportunities. </li></ul>Cross-Functional Medical Partnership <ul><li>Collaborate closely with Medical Affairs, Commercial, Market Access, Compliance, Pharmacovigilance, and other cross-functional teams. </li><li>Provide scientific input to customer engagement strategies, launch planning, and medical initiatives. </li><li>Support business decisions through evidence-based clinical insights and scientific expertise. </li><li>Contribute to projects requiring advanced therapeutic-area knowledge and scientific leadership. </li><li>Act as a trusted scientific resource and provide guidance to colleagues and stakeholders when appropriate. </li></ul>Medical Governance & Compliance Excellence <ul><li>Ensure all activities are conducted in compliance with local regulations, industry codes, company policies, and ethical standards. </li><li>Maintain accurate documentation of scientific engagements, medical insights, and relevant activities. </li><li>Ensure timely reporting and escalation of adverse events, product complaints, and medical information requests. </li><li>Provide scientific review and input for medical and promotional materials where required. </li><li>Continuously identify opportunities to improve Medical Affairs processes, operational excellence, and ways of working. </li></ul>Qualifications Education <ul><li>University degree in Medicine, Pharmacy, Life Sciences, or a related healthcare discipline is required. </li><li>Advanced qualifications or certifications in Medical Affairs, Clinical Research, or related scientific disciplines are advantageous. </li><li>Medical degree, PharmD, PhD, or Master's degree is considered a strong advantage. </li></ul>Experience <ul><li>Minimum of 4–6 years of experience within the pharmaceutical, biotechnology, healthcare, or life sciences industry. </li><li>Previous experience as a Medical Science Liaison, Medical Advisor, Clinical Research professional, or a comparable scientific role is preferred. </li><li>Demonstrated success in engaging healthcare professionals and external experts through scientific exchange. </li><li>Experience independently managing medical initiatives, projects, or defined workstreams is preferred. </li><li>Experience supporting evidence-generation activities, research projects, or investigator-sponsored studies is advantageous. </li></ul>Knowledge & Skills <ul><li>Strong therapeutic-area expertise with a commitment to continuous scientific learning and professional development. </li><li>In-depth knowledge of clinical research methodologies, study design, and evidence-generation principles. </li><li>Excellent ability to critically evaluate, interpret, and communicate complex scientific and clinical information. </li><li>Strong scientific presentation, communication, and stakeholder engagement skills. </li><li>Ability to build productive relationships with KEEs, HCPs, and cross-functional teams. </li><li>Proven capability to work independently with minimal supervision while effectively managing multiple priorities. </li><li>Strong analytical thinking, problem-solving, and decision-making abilities. </li><li>Proficiency in digital engagement platforms, scientific literature evaluation, data interpretation, and business applications. </li><li>High level of personal accountability, adaptability, and collaboration. </li><li>Excellent written and verbal communication skills in English; additional regional languages are an advantage. </li></ul>What We Offer in Return <ul><li>Competitive compensation and benefits package. </li><li>Opportunities to contribute to innovative scientific initiatives and improved patient outcomes. </li><li>Exposure to leading healthcare professionals, academic experts, and scientific communities across the GCC region. </li><li>A collaborative, inclusive, and high-performing culture. </li><li>Continuous learning, development, and career growth opportunities. </li><li>The chance to work in a scientifically driven environment that values integrity, excellence, and patient-centricity. </li></ul>Diversity and Inclusion At Mundipharma, we are committed to fostering an inclusive workplace that values diversity in all its forms. We believe that diverse perspectives drive innovation, strengthen collaboration, and ultimately help us deliver better outcomes for patients, healthcare professionals, and communities. About Mundipharma Mundipharma is a global healthcare company committed to supporting patients and healthcare professionals through scientific excellence, innovation, and responsible healthcare solutions. Through strong partnerships, medical leadership, and a patient-focused approach, we aim to improve healthcare outcomes and make a meaningful difference in the lives of people worldwide. Additional Job Description: Primary Location: AE DubaiJob Posting Date: 2026-07-06Job Type: Permanent </div>

0 to 0 years Bayt

Senior Transport Planner

On-site - UAE 3 July 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description We are seeking an experienced Senior Transport Planner to join our planning and development team in Abu Dhabi, United Arab Emirates. This is an excellent opportunity for a detail-oriented professional who is passionate about creating sustainable transportation solutions and is ready to take the next step in their career. We're looking for an enthusiastic individual who combines analytical expertise with collaborative spirit to support our expanding portfolio of diverse and innovative projects across the region. In this role, you will work with private and public sector clients, architects, planners, and other development professionals throughout the project lifecycle. You'll have the opportunity to contribute to a variety of exciting projects spanning residential, commercial, infrastructure, and sustainable development sectors. This position offers the chance to work across multiple offices and collaborate with teams from various professions on strategically important initiatives. Our core transport-related work focuses on supporting clients' planning applications and development strategies. You will be instrumental in delivering high-quality technical analysis and strategic recommendations that drive project success. This role is ideal for someone who thrives in a dynamic environment, values innovation, and is committed to mentoring emerging talent while advancing their own professional growth. <ul><li>Lead the preparation, analysis, and delivery of Transport Assessments, Transport Statements, Travel Plans, Delivery and Servicing Plans, and other technical reports to support development applications and strategic planning initiatives</li><li>Conduct comprehensive transportation analysis using industry-standard software packages and tools to evaluate feasibility, impact, and optimization opportunities for development projects</li><li>Collaborate effectively with internal teams, clients, architects, planners, and regulatory bodies throughout the development lifecycle, ensuring alignment on project objectives and deliverables</li><li>Mentor and supervise junior planning staff, providing guidance on technical standards, project delivery, and professional development while ensuring work quality meets organizational benchmarks</li><li>Develop and present compelling transportation strategies, feasibility studies, and masterplan recommendations to clients and stakeholders, including public forums and regulatory presentations</li><li>Support the preparation of fee proposals for new projects and work with project managers to ensure timely and budget-conscious delivery of all assignments</li><li>Engage in strategic negotiations with local authorities and regulatory bodies, demonstrating strong communication skills and deep understanding of regional planning frameworks</li><li>Contribute to the development of innovative transportation solutions that prioritize sustainability, efficiency, and long-term strategic goals</li><li>Maintain organized project documentation and ensure transparent communication with all stakeholders regarding project progress, challenges, and outcomes</li></ul> Qualifications <ul><li>Bachelor's degree in an analytical discipline such as Engineering, Geography, Mathematics, Economics, Urban Planning, or a related field</li><li>Proven professional experience in development-related transport planning with a demonstrated track record of preparing Transport Assessments, Transport Statements, Travel Plans, and similar technical documentation</li><li>Proficiency with transportation software packages, data analysis tools, and MS Office applications (particularly Excel and Word) for analysis, modelling, and report preparation</li><li>Demonstrated experience liaising with clients, local authorities, and regulatory bodies; familiarity with planning systems and development approval processes</li><li>Excellent written and verbal communication skills with the ability to present confidently to diverse audiences</li><li>Proven ability to lead project work, delegate effectively, and mentor junior staff</li><li>Experience in understanding client briefs, developing fee proposals, and managing project budgets and timelines</li></ul>Preferred Qualifications: <ul><li>Master's degree in Transportation Planning, Urban Planning, Civil Engineering, or related discipline, and professional membership with a recognised institution such as CIHT, SoRSA, CILT, IHE, TPS, or ICE</li><li>Experience with GIS software, spatial analysis tools, large-scale infrastructure projects, or strategic transportation planning initiatives</li></ul> Additional Information At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM  AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.  AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.  What makes AECOM a great place to work  You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.  As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.  </div>

0 to 0 years Bayt

Executive Voice & Virtual-Inbound Calls UAE national

On-site - UAE 23 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary •    Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. •    Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. •    Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. •    Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. •    Outbound Communication: Making calls for follow-ups, service updates, or surveys. •    Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.  Customer Service. Sales. Process & Operations. Reporting •    Provide clients with exceptional telephone-based customer services •    Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s •    Ensure end to end resolution of queries within the specified turnaround time  •    Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. •    Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. •    High awareness and adherence to Risk management, regulatory and compliance guidelines. •    Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. •    Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same. Key Responsibilities Risk Management •    Ensure compliance with anti-money laundering policies and local regulations. •    Follow Departmental Operating Instructions for timely and accurate processing. •    Continuously enhance productivity to meet standards. •    Uphold company values consistently. •    Adhere to all relevant rules, regulations, and policies. Regulatory & Business Conduct  •    Display exemplary conduct and live by the Group’s Values and Code of Conduct.  •    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •    Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. •    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. •    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)  Skills and Experience •    Team management •    Leadership, Analytical and Interpersonal skills •    Strong communication skills including good grammar and articulation •    Ability to work under pressure and multitask •    Manage conflicts and solve problems •    Good listening skills Qualifications •    Graduate •    Prior Customer Service/Sales experience (based on the role) •    Strong verbal and written communication, negotiation, and interpersonal skills •    Proficient in Excel and adept at navigating multiple systems. •    Agility in responding efficiently and effectively in a dynamic work environment. •    Accountability, Accuracy, and attention to detail •    Proactive and willing to contribute to an international and diverse work culture. •    Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage   •    Should have both Arabic and English speaking skills  •    Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. •    Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

0 to 0 years Bayt

Executive, Voice & Virtual Inbound Calls (UAE National)

On-site - UAE 6 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary •    Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. •    Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. •    Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. •    Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. •    Outbound Communication: Making calls for follow-ups, service updates, or surveys. •    Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.  Customer Service. Sales. Process & Operations. Reporting •    Provide clients with exceptional telephone-based customer services •    Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s •    Ensure end to end resolution of queries within the specified turnaround time  •    Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. •    Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. •    High awareness and adherence to Risk management, regulatory and compliance guidelines. •    Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. •    Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same. Key Responsibilities Risk Management •    Ensure compliance with anti-money laundering policies and local regulations. •    Follow Departmental Operating Instructions for timely and accurate processing. •    Continuously enhance productivity to meet standards. •    Uphold company values consistently. •    Adhere to all relevant rules, regulations, and policies. Regulatory & Business Conduct  •    Display exemplary conduct and live by the Group’s Values and Code of Conduct.  •    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •    Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. •    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. •    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills and Experience •    Team management •    Leadership, Analytical and Interpersonal skills •    Strong communication skills including good grammar and articulation •    Ability to work under pressure and multitask •    Manage conflicts and solve problems •    Good listening skills Qualifications •    Graduate •    Prior Customer Service/Sales experience (based on the role) •    Strong verbal and written communication, negotiation, and interpersonal skills •    Proficient in Excel and adept at navigating multiple systems. •    Agility in responding efficiently and effectively in a dynamic work environment. •    Accountability, Accuracy, and attention to detail •    Proactive and willing to contribute to an international and diverse work culture. •    Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage   •    Should have both Arabic and English speaking skills  •    Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. •    Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

0 to 0 years Bayt

Executive, Voice & Virtual- Inbound calls (Arabic)- UAE national

On-site - UAE 6 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary •    Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. •    Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. •    Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. •    Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. •    Outbound Communication: Making calls for follow-ups, service updates, or surveys. •    Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.  Customer Service. Sales. Process & Operations. Reporting •    Provide clients with exceptional telephone-based customer services •    Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s •    Ensure end to end resolution of queries within the specified turnaround time  •    Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. •    Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. •    High awareness and adherence to Risk management, regulatory and compliance guidelines. •    Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. •    Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same. Key Responsibilities Risk Management •    Ensure compliance with anti-money laundering policies and local regulations. •    Follow Departmental Operating Instructions for timely and accurate processing. •    Continuously enhance productivity to meet standards. •    Uphold company values consistently. •    Adhere to all relevant rules, regulations, and policies. Regulatory & Business Conduct  •    Display exemplary conduct and live by the Group’s Values and Code of Conduct.  •    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •    Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. •    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. •    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)  Skills and Experience •    Team management •    Leadership, Analytical and Interpersonal skills •    Strong communication skills including good grammar and articulation •    Ability to work under pressure and multitask •    Manage conflicts and solve problems •    Good listening skills Qualifications •    Graduate •    Prior Customer Service/Sales experience (based on the role) •    Strong verbal and written communication, negotiation, and interpersonal skills •    Proficient in Excel and adept at navigating multiple systems. •    Agility in responding efficiently and effectively in a dynamic work environment. •    Accountability, Accuracy, and attention to detail •    Proactive and willing to contribute to an international and diverse work culture. •    Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage   •    Should have both Arabic and English speaking skills  •    Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. •    Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

0 to 0 years Bayt

Client Service Executive

On-site - UAE 1 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary •    The client service executive will be responsible for handling client queries/complaints and ask for any information via the digital channel eg Social media handles like face book, twitter, LinkedIn etc and the Chat Bot options. This will also include calling the client and engaging the client for any information required and provide resolution /clear queries. •    The team will also be responsible for working with the marketing and social media team to understand opportunities and supporting the business to launch , track and social media/digital campaigns and posts . •    The role will also be focused on analysing client feedback on the digital/other channels and supporting the manager to make the required changes to the process /product to fix the issue Key Responsibilities <ul> <li>To handle customer social media posts, calls & issues while providing consistent customer delight relating to queries / requests / financial needs / problem resolution keeping focus on SCB policies. </li> <li>Moderate, review and respond to comments concerning support issues made on our social channels in a timely, friendly, and professional manner and provide end-to-end resolution (as applicable), to create positive connections with our customer community</li> <li>Engage social media commentary directly in carefully phrased social media responses seen by a broad audience.</li> <li>Moderate all user-generated content on social media in line with the moderation policy for each community</li> <li>Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) and follow up frequently with customers throughout the life of their complaint resolution.</li> <li>Sign up customers for value added services and digital education (as applicable)</li> <li>Tag the social media posts & calls accurately as per internal guidelines & policies</li> <li>Initiate and strive towards achieving set targets and service standards </li> <li>Probe & identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable)</li> <li>Participation in operational or technical platform trainings, as needed</li> <li>Additional duties as assigned</li> <li>Give accurate information to customers on his/her queries & concerns</li> <li>Have high awareness levels on KYC and anti-money laundering policy</li> <li>Multi-skilled to handle both social media posts and outbound calls (as applicable) </li> <li>Ensure KPI’s (Key Performance Indicator) & KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group)  are achieved and work towards the improvement</li> </ul> <ul> <li>Ability to write, think and work quickly without losing focus.</li> <li>Maintain the highest level of professionalism while managing sensitive issues. </li> <li>Demonstrate personal ownership and accountability.</li> <li>Show empathy while providing thoughtful and prompt resolutions.</li> <li>Initiate and strive towards achieving set targets and service standards</li> <li>Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / process gaps and highlight to the management</li> <li>Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable)</li> <li>Adhere to customer data confidentiality policy</li> <li>Adhere to all applicable rules / regulations and group policies</li> <li>Support the identification, development and implementation of continuous improvement ideas.</li> <li>Provides timely feedback to management concerning operational changes/ideas, and recommends solutions to customer service failures.</li> <li>Report on activity and findings, concisely summarizing important community trends and insights that are relevant to social care, team, SCB products and the overall bran</li> <li>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </li> <li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li> <li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters</li> </ul> Skills and Experience <ul> <li>Good communication skills</li> <li>Social media management - Understanding of Social Media platforms and jargon</li> <li>Knowledge of Microsoft Suite – Excel, Word, PPT </li> <li>Strong interpersonal skills m which encourages and promotes enthusiasm and team spirit</li> </ul> Qualifications •    Minimum qualification should be diploma holder /graduate About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

0 to 0 years Bayt

Head of Conduct Risk and Operational Risk Oversight

On-site - UAE 23 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Organization Unit Purpose Group Operational Risk Oversight (Retail Banking and Wealth Management) and Conduct Risk is a Group Risk function, independent of all business units and forming part of the Group Enterprise and Operational Risk function. The unit is responsible for the second-line oversight of operational risk and conduct risk across the Group's Retail Banking, Private Banking and Wealth Management businesses. It owns and maintains the operational risk management framework as it applies to these segments — including risk and control self-assessments (RCSA), key risk indicators (KRIs), operational risk event and loss data management, scenario analysis and new product and process approval (NPPA) — as well as the Group Conduct Risk Framework covering market conduct, sales practices, product governance, suitability and consumer protection. The unit provides independent challenge to the first line, monitors the operational and conduct risk profile against the Board-approved risk appetite, and ensures unified implementation of the Group Risk Management Framework across business segments, subsidiaries and international locations. It is a key support function for the GCRO office, focused on adding business value, strengthening the control environment and embedding a strong risk and conduct culture to enhance the businesses' efficiency and effectiveness in managing their risk.        Job Purpose The role exists to drive the effective governance, oversight and operational delivery of operational risk and conduct risk management across the Group's Retail Banking and Wealth Management businesses. The job holder serves as the central second-line point of accountability for the design, maintenance and embedding of the operational and conduct risk frameworks — including independent second-line oversight of new product and process approval (NPPA) — ensuring alignment with CBUAE regulatory requirements (including the Consumer Protection Regulation and Standards and operational risk requirements) and international best practice standards across all jurisdictions in which the Group operates. The unique contribution of the role is to provide independent, forward-looking risk oversight that protects customers and the Group while enabling sustainable, well-controlled growth of the retail and wealth franchises. Job Content <ol><li>Operational Risk Management & Oversight</li></ol>Operational Risk Management Framework (ORMF) <ul><li>Own and maintain the operational risk management framework as it applies to Retail Banking, Private Banking and Wealth Management, aligned to the Group Risk Management Framework and CBUAE operational risk requirements.</li><li>Ensure consistent application of RCSA, KRI, operational risk event / loss data and scenario analysis methodologies across the covered businesses, branches and subsidiaries.</li><li>Maintain the framework taking into consideration changes in the regulatory and banking landscape and audit findings (if any).</li></ul>Risk & Control Self-Assessment (RCSA) <ul><li>Oversee and provide independent second-line challenge to the RCSA process for retail and wealth products, channels and processes.</li><li>Assess the design and operating effectiveness of key controls and track remediation of control gaps to closure.</li></ul>Operational Risk Events & Loss Data <ul><li>Oversee the identification, capture, investigation, root-cause analysis and reporting of operational risk events and losses across retail and wealth.</li><li>Ensure timely escalation of material incidents to the GCRO, EXCO and relevant committees, and drive lessons-learned and control enhancements.</li></ul>Key Risk Indicators & Risk Appetite <ul><li>Define, monitor and report operational and conduct KRIs against the Board-approved risk appetite for retail and wealth.</li><li>Escalate appetite breaches, recommend management actions and track them through to resolution.</li></ul>New Product and Process Approval (NPPA) <ul><li>Own the second-line operational and conduct risk assessment and sign-off within the Group's New Product and Process Approval (NPPA) framework for retail and wealth products, services, channels and material process / system changes.</li><li>Provide independent challenge on new product and process proposals prior to launch, ensuring risks are identified, controls are adequate and residual risk is within appetite, with fair customer outcomes embedded by design.</li><li>Track conditions of approval and post-implementation reviews (PIRs) to closure, and maintain oversight of the NPPA pipeline, governance and management information.</li></ul><ol><li>Conduct Risk & Consumer Protection</li></ol>Group Conduct Risk Framework <ul><li>Own, maintain and embed the Group Conduct Risk Framework covering market conduct, sales practices, product governance, suitability / appropriateness and fair treatment of customers.</li><li>Define conduct risk appetite and conduct MI, and report the Group's conduct risk profile to senior management and the Board Risk Committee.</li></ul>Consumer Protection (CBUAE) <ul><li>Provide second-line oversight of compliance with the CBUAE Consumer Protection Regulation and Consumer Protection Standards across retail and wealth.</li><li>Provide independent challenge on disclosure and transparency, responsible lending, pricing, financial inclusion and complaints handling.</li></ul>Product Governance & Suitability <ul><li>Provide independent oversight of product governance and the suitability / appropriateness of investment, bancassurance and banking products distributed to retail and wealth clients.</li><li>Challenge target-market definition, product approvals and periodic product reviews.</li></ul>Complaints & Root-Cause Oversight <ul><li>Oversee complaints management from a conduct-risk perspective, driving thematic root-cause analysis and systemic remediation.</li><li>Monitor redress, emerging trends and conduct issues and report to the relevant committees.</li></ul>Sales Practices & Incentives <ul><li>Provide oversight of sales practices, staff incentive and reward schemes and mis-selling risk to ensure alignment with fair-customer-outcome principles.</li></ul><ol><li>Governance, Committees & Reporting</li></ol>Risk Committees & Governance Management of, and representation on, risk committees and forums, including: <ul><li>Group Risk Committee –presenter, as needed, for operational and conduct risk matters.</li><li>Retail and Wealth business risk forums </li><li>Conduct / Consumer Protection Forum</li></ul>Group Risk Reporting <ul><li>Own periodic operational and conduct risk reporting for retail and wealth to EXCO, GRC, BRC and the Board against risk appetite.</li><li>Provide integrated risk-profile views, thematic deep-dives and early-warning indicators.</li></ul>Group Oversight – Branches & Subsidiaries <ul><li>Provide oversight of operational and conduct risk management for retail and wealth at relevant international branches and subsidiaries as required by international oversight framework.</li><li>Review subsidiary / branch risk submissions, appetite metrics and breaches, and ensure alignment to Group standards.</li></ul><ol><li>Regulatory & Supervisory Engagement</li></ol>Regulatory Change & Gap Assessment <ul><li>Own the gap assessment and implementation oversight for operational risk and conduct / consumer-protection regulations issued from time to time by the CBUAE and other relevant regulators.</li></ul>Supervisory Audits & Examinations <ul><li>Coordinate Group Risk engagements relating to regulatory examinations, thematic reviews and internal / external audit on operational and conduct risk matters, and oversee remediation of findings.</li></ul>Risk Culture & Capability <ul><li>Drive operational and conduct risk awareness, training and culture across the first line; enhance the organization's risk knowledge and embed individual accountability.</li></ul>Education <ul><li>Graduate qualifications with majors in Business, Finance, Economics, Risk Management or a related field.</li><li>Professional operational risk certification (e.g. IOR Certificate / CORP), FRM or PRM.</li><li>Conduct / compliance certification (e.g. ICA) an advantage.</li></ul>Experiences <ul><li>15+ years of relevant experience in operational risk and / or conduct risk within large international banking organizations or a consulting background.</li><li>Proven leadership and experience in handling EXCO-level senior management.</li><li>Strong hands-on experience in operational risk frameworks (RCSA, KRI, loss data, scenario analysis) and new product and process approval (NPPA), and in conduct risk / consumer protection within retail and wealth businesses.</li><li>Strong experience in leading and executing regulatory change initiatives (including CBUAE Consumer Protection).</li></ul>Knowledge & Skills <ul><li>Expert knowledge of retail and wealth products, channels and processes.</li><li>Ability to present ideas, influence and achieve consensus with senior stakeholders and the first line.</li><li>Experience of working in diverse, cross-cultural and multi-jurisdictional teams.</li></ul>Behavioral Competencies <ul><li>Pragmatic, innovative and a quick learner with strong independent judgement.</li><li>Team player with the ability to work in a multi-cultural environment.</li><li>Strong communication, influencing and public speaking skills; able to challenge the first line constructively.</li></ul>#LI-TD1 </div>

0 to 0 years Bayt

Analyst - CEO Office (UAE Nationals Only)

On-site - UAE 17 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary Be self-directed and proactive in providing support to the CEO office in all aspects of running the UAE franchise and take on all necessary tasks as allocated by the CEO Office. Operate with a high degree of trust and confidentiality on all CEO Office duties and when dealing with all senior stakeholders Key Responsibilities Strategy •    Assist in developing and driving the delivery of an integrated strategy for all businesses in the UAE. Support the CEO Office to drive the development and execution of overall country strategy and direction, ensure alignment with the Region as well as the Group. Business Work with the CEO Office and the Country Management Team (CMT) to:        •    Drive delivery of the country priorities and strategy and the country plan, country scorecard, overall budget, financial and other performance targets       •    Facilitate an integrated “One Bank” approach across the business and support functions        •    Ensure the country infrastructure is in place to support the business growth (people, facilities, technology and processes), working with the CEO Office to recommend resource allocation       •    Ensure appropriate prioritisation of issues around risk, control, investment, people, projects and change management within the country  Processes •    Support People Leader in all CEO office processes, including those related to the role of Crisis Management Co-ordinator, OCIR Country Co-ordinator, strategy and overall governance of the business.  People and Talent  •    Support the CEO Office in developing and embedding a high-performance culture across all businesses in the UAE.  •    Champion and act as role model of the Group’s Stands, values and culture. Risk Management •    Attend all Country Risk Governance meetings and assist the CEO Office in providing oversight of all risk matters in country, working alongside the risk owners to drive resolution of any material shortcomings.  •    Represent the CEO Office at various forums on request. •    Assist in working with CMT members and other key stakeholders (Country/Region/Group) to reinforce an effective control environment and assist in resolving material country issues that are cross-business and/or cross-functional in nature.  Governance  •    Assist to ensure that the highest standards of governance are adopted across each of the Bank’s operations in the UAE and co-ordinate with the CMT to ensure consistent practices are adopted across businesses where appropriate. Implement and maintain structures to support effective corporate governance in the country  •    Assist in oversight of the governance of projects and strategic and governance initiatives impacting the country; holding the business and infrastructure teams accountable for project delivery and ensuring alignment to Group standards; challenging the Group and Region when necessary  •    Assist in setting the CMT agenda and ensuring effectiveness of the CMT and that all governance is adhered to (minutes, agenda and attendance). •    Assist in the fulfilment of all committee updates, management updates and reports from the UAE to both Regional and Group stakeholders, including to Group Committees, Board updates and Regional meetings, including but not limited to: AME RMT, AME Key Market Review, Middle East CEO VC and Regional Capital & Liquidity Meetings.  •    Understand and balance, the Group’s objectives and the expectations of both the home (FCA/PRA) and host regulators in the UAE, including CBUAE, DFSA, FSRA and ESCA. •    Follow up on matters and issues on behalf of the CEO Office; manage closure of action items; ensure no overdue action items. •    Act as a prime contact point and coordinator for CEO Office initiatives. •    Assist CEO Office in responding to and proactively addressing issues as they arise, without the need to refer to the CEO. Regulatory & Business Conduct •    Display exemplary conduct and live by the Group’s Values and Code of Conduct.  •    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders •    CEO Office, UAE, Middle East & Pakistan •    Head of CEO Office, UAE, Middle East & Pakistan •    UAE CMT •    DIFC Management Team •    ADGM Management Team •    Government officials / regulators Skills and Experience •    English/Arabic Qualifications •    Bachelors or More About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.   Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.   Together we:   Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.   Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.   </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

0 to 0 years Bayt

Marketing Manager

On-site - UAE 17 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns. CANDIDATE PROFILE  Education and Experience Required: • 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred OR • 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred. CORE WORK ACTIVITIES Hotel Marketing and Advertising • Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. • Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. • Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions. • Manages F&B media schedules and verifies prompt settlement of accounts. • Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups • Executes email marketing, and display advertising. • Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. • Verifies all advertising for the hotel in digital channels is in alignment with brand voice. Social Media Content Management • Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). • Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels. • Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. Public Relations and Visual Asset Management • Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. • Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. • Manages assigned accounts as per the media account management system. • Writes and distributes all press releases for property events, promotions, and outlets. • Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. • Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives. • Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. • Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). • Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. • Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. • Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. • Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice. Direct Marketing and Collateral Development  • Coordinates and executes Hotel and F&B printed materials. • Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. • Assists in the production of all property, F&B display, and temporary signage in hotel public areas. • Promotes collection of competitors collateral and publicity on a monthly basis. • Manages the execution of F&B direct marketing activities. • Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA). General • Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns. • Helps with the publication of hotel’s newsletter(s). • Supports communications duties and functions as deemed necessary. • Assists in the liaison and execution of joint F&B promotions. • Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis. • Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. • Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. • Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance. • Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you. </div>

0 to 0 years Bayt

Analyst

On-site - UAE 11 July 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary Be self-directed and proactive in providing support to the CEO office in all aspects of running the UAE franchise and take on all necessary tasks as allocated by the CEO Office. Operate with a high degree of trust and confidentiality on all CEO Office duties and when dealing with all senior stakeholders Key Responsibilities Strategy •    Assist in developing and driving the delivery of an integrated strategy for all businesses in the UAE. Support the CEO Office to drive the development and execution of overall country strategy and direction, ensure alignment with the Region as well as the Group. Business Work with the CEO Office and the Country Management Team (CMT) to:        •    Drive delivery of the country priorities and strategy and the country plan, country scorecard, overall budget, financial and other performance targets       •    Facilitate an integrated “One Bank” approach across the business and support functions        •    Ensure the country infrastructure is in place to support the business growth (people, facilities, technology and processes), working with the CEO Office to recommend resource allocation       •    Ensure appropriate prioritisation of issues around risk, control, investment, people, projects and change management within the country  Processes •    Support People Leader in all CEO office processes, including those related to the role of Crisis Management Co-ordinator, OCIR Country Co-ordinator, strategy and overall governance of the business.  People and Talent  •    Support the CEO Office in developing and embedding a high-performance culture across all businesses in the UAE.  •    Champion and act as role model of the Group’s Stands, values and culture. Risk Management •    Attend all Country Risk Governance meetings and assist the CEO Office in providing oversight of all risk matters in country, working alongside the risk owners to drive resolution of any material shortcomings.  •    Represent the CEO Office at various forums on request. •    Assist in working with CMT members and other key stakeholders (Country/Region/Group) to reinforce an effective control environment and assist in resolving material country issues that are cross-business and/or cross-functional in nature.  Governance  •    Assist to ensure that the highest standards of governance are adopted across each of the Bank’s operations in the UAE and co-ordinate with the CMT to ensure consistent practices are adopted across businesses where appropriate. Implement and maintain structures to support effective corporate governance in the country  •    Assist in oversight of the governance of projects and strategic and governance initiatives impacting the country; holding the business and infrastructure teams accountable for project delivery and ensuring alignment to Group standards; challenging the Group and Region when necessary  •    Assist in setting the CMT agenda and ensuring effectiveness of the CMT and that all governance is adhered to (minutes, agenda and attendance). •    Assist in the fulfilment of all committee updates, management updates and reports from the UAE to both Regional and Group stakeholders, including to Group Committees, Board updates and Regional meetings, including but not limited to: AME RMT, AME Key Market Review, Middle East CEO VC and Regional Capital & Liquidity Meetings.  •    Understand and balance, the Group’s objectives and the expectations of both the home (FCA/PRA) and host regulators in the UAE, including CBUAE, DFSA, FSRA and ESCA. •    Follow up on matters and issues on behalf of the CEO Office; manage closure of action items; ensure no overdue action items. •    Act as a prime contact point and coordinator for CEO Office initiatives. •    Assist CEO Office in responding to and proactively addressing issues as they arise, without the need to refer to the CEO. Regulatory & Business Conduct •    Display exemplary conduct and live by the Group’s Values and Code of Conduct.  •    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders •    CEO Office, UAE, Middle East & Pakistan •    Head of CEO Office, UAE, Middle East & Pakistan •    UAE CMT •    DIFC Management Team •    ADGM Management Team •    Government officials / regulators Skills and Experience •    English/Arabic Qualifications •    Bachelors or More About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.   Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.   Together we:   Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.   Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.   </div>

0 to 0 years Bayt

Specialist

On-site - UAE 6 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The Client Manager is the pivotal relationship in the Client Delivery team responsible for delivering exceptional client account management. The Client Manager is responsible for proactively managing the client account on all day-to-day maintenance activities to ensure the highest level of client service and relationship health. The Client Manager supports the Global Account Managers (GAMs), Regional Account Managers (RAMs) and Financial Institution Account Managers (FAMs) across an aligned client portfolio to ensure strong client delivery execution. Key Responsibilities Business Provide direct support to the Relationship Manager (RM) by proactively: <ul> <li>Helping to prepare Account Plans, client briefing notes for senior management discussions and providing input into Regional Client Account Forums (RCAF) and Global Client Account Forums (GCAF).</li> <li>Joining client visits where appropriate and ensuring client discussions are documented through call reports in the Bank's client management system.</li> <li>Reviewing client profitability and identifying opportunities to increase client utilisation of banking services.</li> <li>Liaising with Implementation Management Office (IMO) and Credit Analyst (CA) teams to ensure seamless client onboarding and ongoing credit monitoring.</li> <li>Actively engaging and collaborating with Clients, Relationship Managers (RMs) and Product Partners to understand and respond to issues relating to ongoing account maintenance, including highlighting unusual account utilisation patterns to coverage teams.</li> <li>Partnering effectively with the Implementation Management Office (IMO), Credit Analysts (CA), Legal, Compliance, Operations and Service teams to ensure client expectations are met or exceeded.</li> <li>Ensuring client account maintenance issues are resolved promptly and escalating matters to the Client Manager Team Lead or Head of Client Management where appropriate.</li> <li>Coordinating and liaising with Financial Institution Account Managers (FAMs) to support network business opportunities.</li> </ul> Client Relationship Management <ul> <li>Demonstrate strong knowledge of client needs across the assigned portfolio and engage clients effectively while providing insights on market conditions and trends within the Bank's international network.</li> <li>Build trust and provide strong account management support to clients, including loan drawdowns and overseeing the resolution of client complaints, issues and escalations.</li> <li>Provide guidance to clients on documentation requirements, including credit documentation and account monitoring activities.</li> <li>Maintain strong client relationships through consistent and responsive support.</li> </ul> Documentation: Credit (Existing Facilities – Renewals and Amendments) & Other Documentation <ul> <li>Manage the end-to-end documentation negotiation process, including the use of documentation across the Bank's international network, subject to required approvals from Legal, Product and Business teams.</li> <li>Engage and coordinate with Legal & Compliance, Credit, Implementation Management Office (IMO) and clients on standard documentation requirements, including: <ul> <li>Standard Terms and Conditions (T&Cs)</li> <li>Country-specific documentation supplements</li> <li>Banking Facility Letters</li> <li>Master Credit Terms</li> <li>Supplementary Letters and related documentation</li> </ul> </li> <li>Obtain approvals for any deviations from standard Terms & Conditions (T&Cs) from the relevant authorised approvers.</li> <li>Ensure document deficiencies are minimised, including items reflected in Documentation Deferrals and Waivers, and that outstanding issues are rectified in a timely manner.</li> <li>Follow through to ensure documentation is fully completed and liaise with the Implementation Management Office's Client Risk Centre (CRC) to validate that credit limits are accurately loaded and reflected in transaction processing systems.</li> </ul> Account Management & Portfolio Quality Manage maintenance activities across the assigned client portfolio, including: <ul> <li>Reviewing overdue balances and excess account positions daily and ensuring they are regularised on time.</li> <li>Ensuring cash and cheque releases are completed within required timelines.</li> <li>Escalating exceptions to the Relationship Manager (RM) and Credit Analyst (CA).</li> <li>Acting as an escalation point for unsettled Foreign Exchange (FX) past due trades and failed trades, working closely with Operations teams.</li> <li>Supporting loan drawdowns, Cash Management services, Local Treasury Product (LTP) trades within Financial Institutions (FI) banking, and the release of Trade Finance offerings.</li> <li>Attending ASTAR review meetings where appropriate and participating in relevant business meetings, forums and committees.</li> <li>Leading or supporting key projects aimed at improving processes, tools and the client experience.</li> </ul> Processes <ul> <li>Ensure adherence to all internal and regulatory policies and regulations, including: <ul> <li>Foreign Account Tax Compliance Act (FATCA) requirements</li> <li>Credit policies</li> <li>Banking Control Account (BCA) overdue procedures</li> <li>Other applicable regulatory and internal requirements</li> </ul> </li> <li>Identify and escalate operational risks relating to the client portfolio to the Client Manager Team Lead or Head of Client Management.</li> <li>Recommend process improvements to resolve or mitigate identified risks.</li> <li>Work with Operations, Service Hub and Client Services teams to resolve operational issues and post-transaction queries.</li> </ul> Risk Management <ul> <li>Support the Relationship Manager (RM) in reviewing client account activity to ensure transactional activity aligns with expected business activity levels for the client.</li> <li>Develop a strong understanding of credit risk, including default risk and fraud risk.</li> <li>Ensure the quality of all Anti-Money Laundering (AML) and credit documentation complies with Corporate, Commercial and Institutional Banking (CCIB) standards.</li> <li>Escalate operational risk concerns to the Head of Client Management, Client Manager Lead or Business Operational Risk Manager (BORM).</li> <li>Proactively ensure compliance with Bank policies and procedures and support the preparation of client files for audits and regulatory reviews.</li> </ul> Governance <ul> <li>Assess the effectiveness of governance, oversight and control arrangements within the business and support improvements where required.</li> <li>Maintain awareness and understanding of the regulatory framework in which the Group operates, including the regulatory requirements relevant to the role.</li> <li>Support the delivery of effective governance and demonstrate the ability to challenge appropriately and work collaboratively with regulators when required.</li> </ul> Regulatory & Business Conduct <ul> <li>Display exemplary conduct and live by the Group's Values and Code of Conduct.</li> <li>Take personal responsibility for maintaining the highest standards of ethics, regulatory compliance and business conduct across Standard Chartered Bank.</li> <li>Ensure compliance, both in letter and spirit, with all applicable laws, regulations, guidelines and the Group Code of Conduct.</li> <li>Identify, escalate, mitigate and resolve risk, conduct and compliance matters effectively and collaboratively.</li> <li>Exercise authorities delegated by the Board of Directors and act in accordance with the Bank's Articles of Association.</li> </ul> Key Stakeholders Coverage & Relationship Teams <ul> <li>Global Account Managers (GAMs)</li> <li>Financial Institution Account Managers (FAMs)</li> <li>Regional Account Managers (RAMs)</li> <li>Relationship Managers (RMs)</li> </ul> Risk & Credit Teams <ul> <li>Credit Analysts (CAs)</li> <li>Credit Teams</li> <li>Risk Teams</li> </ul> Product & Functional Partners <ul> <li>Product Partners</li> <li>Implementation Management Office (IMO)</li> <li>Financial Crime Compliance (FCC)</li> <li>Legal</li> <li>Compliance</li> <li>Product Operations including: <ul> <li>Trade Finance</li> <li>Cash Management</li> <li>Financial Markets Operations (FMO)</li> </ul> </li> <li>Finance</li> <li>Marketing</li> </ul> Leadership <ul> <li>Country Leadership Team</li> </ul> Qualifications Education <ul> <li>Bachelor's degree in Banking, Finance or a related discipline is preferred.</li> </ul> Experience <ul> <li>Ideally 3 or more years of experience in banking, financial services or a related environment.</li> </ul> Certifications <ul> <li>Risk Management and Anti-Money Laundering (AML) certification as required by Bank policy for the Client Manager role.</li> </ul> Languages <ul> <li>English and/or local language skills as required by the country.</li> </ul> About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

0 to 0 years Bayt

Head Int Markets Oversight, MENAP, ASA, GCNA, Global Markets Operations

On-site - UAE 4 July 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <ul> <li>The Global Trading Operations (GTO) brings together the Global Markets Middle Office Team, In-Country Markets Operations, Markets Reference Data, Markets Trade Control & Supervision and the CoE footprint to foster consistency in client and business face-off across products and geographies. </li> <li>Reporting directly to the Global Head of Trading Operations and Int Markets Oversight, the successful candidate will lead the Global Trading Middle Offices for Credit (Credit Flow & Repo, Structured Credit, Loans, Issuance, GCM). The candidate will manage an organisation of c.65 employees across NYC, London, Warsaw, Dubai, Bangalore, Singapore, KL, Hong Kong.</li> <li>The Global Markets Middle Office is a trusted partner to the business and delivers operational efficiency and superior risk management practices, providing critical trade support to Front Office whilst generating data-led actionable insights to drive informed decision-making. </li> <li>Key services include Trade Capture, Trade Lifecycle Management, Exception Mgmt., Deal Mgmt, Project Mgmt., Risk & Control Governance, T0 Control Performance, Relationship / Stakeholder Mgmt. and Industry Representation.</li> </ul> Key Responsibilities Strategy <ul> <li>Instil effective and robust operating models within the Global Credit Middle Office</li> <li>Incorporate strong risk & control frameworks, clear & concise policies & procedures, and optimal business-as-usual (BAU) processes to ensure alignment with the latest regulatory & industry standards.</li> <li>Delivery of the roadmap aligned with the strategy for Middle Office, which incorporates principles from the Process & Controls Simplification programme, Re-platforming agenda and Fit for Growth (FFG) strategy.</li> <li>Represent the Global Credit and Commodities Middle Office in key business meetings & forums.</li> <li>Provide effective challenge across the organisation to ensure remediation actions, organisational design and technology development / implementation is best-in-class & covering all scenarios.   </li> <li>Become a trusted advisor to Credit Senior FO mgmt. to enable their strategy and vision. </li> </ul> Business <ul> <li>Management of the Global Credit Middle Office Group across US, UK, Europe, Dubai, Singapore, Hong Kong, Malaysia, and India </li> <li>Optimise the Follow the Sun (FTS) model in Middle Office functions to ensure exceptional levels of business enablement and client service.</li> <li>Drive global consistency and transparency by defining and maintaining a premium catalogue of services and capability matrix.  </li> <li>Awareness and understanding of the wider business, economic and market environment in which the Markets businesses operates. </li> <li>Drive new business initiatives to aid revenue and growth priorities. Promote controlled growth through enabling efficient processes and effective controls.</li> </ul> Processes <ul> <li>Ownership and stewardship of the Middle Office catalogue of services and process universe</li> <li>Including, but not limited to, Trade Capture, Lifecycle Processing, Exception Mgmt., Query Management, Client Liaison and Service Delivery, Project Mgmt.   </li> <li>Document best practices and guidance for process execution – Integrate standardised, globally consistent approaches across Credit & Commodities</li> <li>Provide direction to processing and control functions within Middle Office to create high performing, effective teams.  </li> <li>Optimise and automate processes to reduce exposure to manual and operational risk intensive processes.</li> </ul> People & Talent <ul> <li>Manage performance effectively through 1-2-1s and skip meetings.</li> <li>Promote a speak up culture within the team and host regular team feedback sessions.</li> <li>Engagement – Foster a one team culture. </li> <li>Ensure alignment with Span of Control guidelines and de-layer the organisation.</li> <li>Be a strong culture carrier for the organisation, model the behaviours desired in Middle Office </li> </ul> Risk Management <ul> <li>Define strategy for processes and technology needed for controlled growth.</li> <li>Regular review of the control framework to progress towards a preventative, and automated control landscape.</li> <li>Own, drive, and / or participate in remediation programs to mitigate risk to the business.</li> <li>Develop and maintain documentation that will provide minimum standards and guidance for all Middle Office R&Rs</li> <li>Ensure adherence to the Enterprise Risk and Operational Risk Frameworks</li> </ul> Governance <ul> <li>Embed strong & effective governance principles across the Middle Office organisation.</li> <li>Develop metrics to monitor business processes, and to supply indicators of risk and performance.</li> <li>Model supervisory behaviours and embed into BAU across span of control.</li> <li>Provide effective challenge on forums, above and beyond those owned by Global Credit Middle Office.</li> <li>Live and breathe the #NeverSettle value.</li> </ul> Regulatory & Business Conduct <ul> <li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li> <li>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </li> <li>Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</li> <li>Provide leadership within the Middle Office organisation to comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements. </li> <li>Takes a proactive approach to implementing Just Culture and emphasising the importance of the groups’ valued behaviours regularly through retrospective sessions with the team and Channels townhall sessions. </li> <li>Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics.  Comply with relevant policies, processes, and regulations, as part of the culture.  </li> </ul> Our Ideal Candidate Qualifications <ul> <li>Strong understanding of IB / Markets businesses, product life cycle, and the operating environment  </li> <li>Previous experience in leading global teams across the Operations lifecycle – Global Middle Office Management, Operations Lead, Risk Mgmt.</li> <li>Evidenced track record of high-profile project delivery (Regulatory, External / Internal Policy, Industry Standards, Technology)  </li> <li>Leadership - Strong personal brand with the gravitas and presence to create a movement. </li> <li>External network with awareness of the latest industry developments </li> <li>Strategic mindset & forward-thinking vision </li> <li>Strength in problem solving, process re-engineering and project management.</li> <li>Data-driven mindset – Able to use data to produce a “story” and present a roadmap / solution to target state.  </li> <li>Excellent verbal and written communication skills</li> <li>Influencing skills – Able to simplify complex problems / scenarios to a wide audience and gain stakeholder buy-in </li> </ul> Role Specific Technical Competencies <ul> <li>Market Industry Knowledge</li> <li>Process Design & Re-engineering </li> <li>Data Analysis </li> <li>Client Service & Experience  </li> <li>Risk & Controls</li> <li>Presentation Skill </li> <li>People Management Skill  </li> </ul> About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: <ul> <li>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul> What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <ul> <li>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.</li> <li>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li>Flexible working options based around home and office locations, with flexible working patterns.</li> <li>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul> Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers </div>

Security Officer Jobs in UAE

Auditor

Transaction Banking (TB) Client Service Account Manager

Medical Science Liaison

Senior Transport Planner

Executive Voice & Virtual-Inbound Calls UAE national

Executive, Voice & Virtual Inbound Calls (UAE National)

Executive, Voice & Virtual- Inbound calls (Arabic)- UAE national

Client Service Executive

Head of Conduct Risk and Operational Risk Oversight

Analyst - CEO Office (UAE Nationals Only)

Marketing Manager

Analyst

Specialist

Head Int Markets Oversight, MENAP, ASA, GCNA, Global Markets Operations

Site Owners

Employers

Job Seekers

Security Officer Jobs in UAE

Receive email alerts for Security Officer Jobs in UAE jobs