Jobs in Tourism Sector in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<br><p>Join our Cabin Crew Training team and become part of a dedicated group committed to delivering best-in-class training to a globally diverse workforce. Based at our state-of-the-art facility in Dubai, we equip our cabin crew with the skills, knowledge, and confidence to excel in their roles.</p><br><br><p>Our training offering is comprehensive and spans the full employee lifecycle. New recruits undertake an intensive eight-week ab initio programme covering core areas such as safety, medical, security, and hospitality. Beyond initial training, we deliver upgrade programmes to support career progression, leadership development initiatives to build future leaders, and recurrent and refresher training to ensure ongoing compliance, consistency, and operational excellence.</p><br><br><p>If you are passionate about learning and development, operational excellence, and shaping world-class hospitality professionals, we invite you to apply and contribute to the continued success of the Emirates Group. </p><br><br><p>Our cabin crew are at the heart of our brand, and through exceptional training, they are empowered to ensure our customers “Fly Better” every time they travel with us.</p><br><br><p><strong>About the role: </strong></p><br><br><p>As the Vice President Cabin Crew Training, you will be accountable for translating the approved strategic direction into high-impact, scalable training delivery for Cabin Crew and designated external service and hospitality partners. This role shapes the end-to-end operational execution of service, hospitality, safety, and operational training, ensuring that all programs meet Emirates Group brand standards, support workforce capability development, and drive consistent service excellence.</p><br><br><p>Working closely with senior leadership, training teams, HR, and key business stakeholders, the VP ensures that all training interventions are future-ready, operationally aligned, and embedded in approved in innovation and transformation roadmaps.</p><br><br><p><strong>In this role you will : </strong></p><br><br><ul><li>Translate and execute the approved Cabin Crew Training strategy for Service &amp; Hospitality set by the DVP, converting strategic priorities into scalable, high-impact training programs for Cabin Crew and designated hospitality partners, while ensuring full alignment with Emirates' brand expectations, service philosophy, operational requirements, and long-term capability development.</li><li>Oversee continuous training needs analysis to maintain agile alignment to business priorities, industry trends, and emerging requirements. Design and implement tailored, future ready training programs that elevate service, hospitality, safety, and operational performance within approved frameworks.</li><li>Embed advanced training technologies, blended learning models, and modern learning methodologies, partnering closely with the digital learning teams to ensure consistent learner experience standards, strengthen digital capability development, and support the Group's innovation and transformation roadmaps.</li><li>Lead, mentor, and develop a diverse team of training professionals and leaders, cultivating a high performance culture built on accountability, subject matter expertise, collaboration, and continuous improvement.</li><li>Measure and assess the effectiveness of training programs through performance metrics and feedback, enhancing learning solutions as required. Implement corrective actions and improvements based on audit findings, observations, and feedback. Apply data, audit insights, and learner feedback to strengthen learning solutions and support informed decision-making.</li><li>Ensure robust governance, quality assurance, and compliance across all service and hospitality training delivery. Lead operational governance within frameworks set by the DVP and collaborate with internal stakeholders, including active participation in the Emirates Group Strategic Learning Council, and external partners to ensure scalability, consistency, and alignment with business and brand requirements.</li></ul>Qualification<p><strong>To be considered for the role, you must meet the following requirements : </strong></p><br><br><ul><li>Hold a Bachelor's Degree or Honours (12+3 or equivalent),</li><li>Have 12+ years of experience in In-Flight Service/ In-flight Administration,</li><li>Possess experience in the service industry, preferably in a global leading airline,</li><li>Demonstrated leadership and experience in managing a team</li><li>Have prior experience in learning and development and leading change and transformation.</li></ul><p><span>At Emirates, we're committed to helping our people grow and thrive. If you're ready for a rewarding and challenging career, apply today and be a part of our world class team. </span></p><br><br>Salary &amp; benefits<p>Join us in a management role and enjoy an attractive tax-free salary. </p><br><br><p>On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website https://www.emiratesgroupcareers.com/</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Team Leader, Facilities, Residences</span></span></span>&nbsp;<br><span><span>(<span>20381</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality,&nbsp;Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br><p><span><strong>About The Role</strong></span></p><br> <ul> <li><span>Ability to complete assigned task with no supervision.&nbsp; Worked in a specific facilities maintenance trade for at least 10 years and attended a trade school or upper education.&nbsp; Can work as a supervisor when needed.</span></li> <li><span>Ability to sustain assigned aspects of the property in adherence to typical facilities maintenance procedures this to include but not limited to: Electrical, Mechanical, Kitchen, Painting, Carpentry, Audio and Visual systems, Fire life safety systems, recreational water systems, Hotel rooms and public areas, exterior resort features. Etc.</span></li> <li><span>Reports to Supervisor and Manager and performs tasks and assignments as necessary.</span></li> <li><span>Carries out CBM’s (Conditional Based Maintenance) as assigned and follows through with preventive maintenance as per equipment manufacturers and property guidelines and manuals.</span></li> <li><span>Work safe and follow all health and safety guidelines including the use of personal protective equipment.</span></li> <li><span>Must perform shift coverage as assigned.</span></li> <li><span>Escalate and advise senior personnel on issues</span></li> <li><span>Must become familiar with the layout of the building and property</span></li> <li><span>Ability to work and perform required duties during building emergencies</span></li> <li><span>Required to keep areas clean - before, during and after jobs. Report cleanliness issues to supervision.</span></li> <li><span>Maintain tools and equipment as issued, ensure calibration is updated where appropriate</span></li> <li><span>Will be required to teach and train others</span></li> </ul> <p><span><strong>About You </strong></span></p><br> <ul> <li><span>Understanding and work experience with electrical distribution circuitry including wiring, circuit protection, 3 and single phase power, motors, starters, electrical connecting devises, electrical controls, etc.</span></li> <li><span>Working knowledge of operation, maintenance and repairs of lighting fixtures and associate wiring and controls; electrical distribution transformers; guestroom management systems; central battery systems; diesel&nbsp; generators,&nbsp; building energy management, etc. systems.</span></li> <li><span>Working knowledge of operation, maintenance and repairs of electrical distribution boards;&nbsp; distribution switchgear system, low voltage, etc.</span></li> <li><span>Operational knowledge on use of electrical tools Amp Meter/Multimeter / Insulation Tester / Crimping Tool etc.</span></li> <li><span>Knowledge about&nbsp; maintenance and operation of building water distribution and filtration system (Cold / Hot water system) and associated pump and other equipment.</span></li> <li><span>Knowledge and experience on installation PPR/ PVC pipeline and all plumbing piping for sanitaryware's general wash basins, water closet, shower, tubs, sink, kitchen water supply and drains, etc.</span></li> <li><span>Knowledge and experience in maintenance of pumps / motors&nbsp; and replacement bearings / seal/ valves etc.)</span></li> <li><span>Maintenance of HVAC Units (AHU/ FAHU/ FCU/&nbsp; Ventilation fans)</span></li> <li><span>Knowledge to operate the HVAC measuring tools Sound Level Meter./Temperature / Humidity Meter/ Hygro-Thermometer/Infrared Thermometer/ Airflow meter / Digital clamp meter/ Insulation tester</span></li> <li><span>Initiate action to correct a hazardous situation and notify supervisors of potential dangers related to electrical equipment and mechanical systems.</span></li> <li><span>Able to monitor Fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and to handle emergencies involving all electrical systems.</span></li> <li><span>Ability to train other Staff</span></li> <li><span>Working knowledge of basic computer skills / Microsoft Office</span></li> <li><span>Able to independently handle all technical requirement and activities during shifts operations ( Morning / Evening / Night ).</span></li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.<br>The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including&nbsp;the award-winning&nbsp;Banyan Tree,&nbsp;Angsana,&nbsp;Cassia,&nbsp;Dhawa&nbsp;and&nbsp;Laguna, and the highly anticipated new brands of&nbsp;Homm,&nbsp;Garrya, Folio, and two new Banyan Tree brand extensions -&nbsp;Escape&nbsp;and&nbsp;Veya.<br>Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.</p><br><p>Banyan Tree Dubai is a&nbsp;lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.</p><br><br>Job Description<br><br><p><strong>Role Overview</strong></p><br><p>As a Pool &amp; Beach Waiter/Waitress at Banyan Tree Dubai, you are responsible for delivering exceptional, intuitive service in an outdoor luxury leisure environment. You will ensure guests enjoy a seamless, relaxed, and personalised experience while maintaining the highest standards of service, safety, and attention to detail.</p><br><p>You will be an ambassador of the Banyan Tree brand, combining warm hospitality with efficiency in a dynamic pool and beach setting.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Guest Experience</strong></p><br><ul><li>Welcome guests warmly and provide attentive poolside and beach service.</li><li>Take and deliver food &amp; beverage orders accurately and efficiently.</li><li>Anticipate guest needs, including hydration, comfort, and shade preferences.</li><li>Provide personalised service, building rapport with guests throughout their stay.</li><li>Handle guest requests and feedback promptly and professionally.</li></ul><p><strong>Pool &amp; Beach Service Operations</strong></p><br><ul><li>Set up and maintain sunbeds, umbrellas, towels, and service stations according to brand standards.</li><li>Ensure pool and beach areas are clean, organised, and visually presentable at all times.</li><li>Monitor guest areas regularly to ensure timely service and guest comfort.</li><li>Ensure proper coordination of orders with kitchen and bar teams.</li><li>Assist with towel distribution and cabana service where applicable.</li></ul><p><strong>Food &amp; Beverage Service</strong></p><br><ul><li>Present menus, explain offerings, and confidently recommend items.</li><li>Ensure accurate order taking and timely delivery of food and beverages.</li><li>Maintain strong knowledge of menu items, allergens, and daily specials.</li><li>Support upselling of beverages, refreshments, and in-room/poolside offerings.</li></ul><p><strong>Health, Safety &amp; Compliance</strong></p><br><ul><li>Ensure compliance with all pool safety regulations and hygiene standards.</li><li>Monitor guest safety and escalate concerns where necessary (e.g., heat exposure, safety risks).</li><li>Maintain cleanliness of service equipment and surrounding areas.</li><li>Follow all HACCP and food safety standards.</li></ul><p><strong>Teamwork &amp; Coordination</strong></p><br><ul><li>Work closely with kitchen, bar, and pool attendants to ensure smooth service flow.</li><li>Support colleagues during peak periods and maintain team efficiency.</li><li>Participate in daily briefings and follow operational instructions from supervisors.</li></ul><br>Qualifications<br><br><p><strong>Qualifications &amp; Experience</strong></p><br><ul><li>Previous experience as a waiter/waitress in a luxury hotel, beach club, or resort environment preferred.</li><li>Experience in outdoor, high-volume service environments is an advantage.</li><li>Strong knowledge of food &amp; beverage service standards.</li><li>Excellent spoken English; additional languages are a plus.</li><li>Physically fit and comfortable working in outdoor, warm-weather conditions.</li></ul><p><strong>Competencies</strong></p><br><ul><li>Strong guest focus and service excellence mindset</li><li>High energy and resilience in outdoor environments</li><li>Excellent communication and interpersonal skills</li><li>Attention to detail and cleanliness standards</li><li>Ability to work under pressure in a fast-paced setting</li><li>Team-oriented with a proactive attitude</li><li>Adaptability and flexibility</li></ul><br>Additional Information<br><br><p><strong>Why Join Us:&nbsp;</strong>At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.<br>The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including&nbsp;the award-winning&nbsp;Banyan Tree,&nbsp;Angsana,&nbsp;Cassia,&nbsp;Dhawa&nbsp;and&nbsp;Laguna, and the highly anticipated new brands of&nbsp;Homm,&nbsp;Garrya, Folio, and two new Banyan Tree brand extensions -&nbsp;Escape&nbsp;and&nbsp;Veya.<br>Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.</p><br><p>Banyan Tree Dubai is a&nbsp;lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.</p><br><br>Job Description<br><br><p><strong>Role Overview</strong></p><br><p>As a Bellman at Banyan Tree Dubai, you are responsible for delivering seamless arrival and departure experiences for guests, ensuring their luggage, transportation, and initial resort journey are handled with care, efficiency, and warmth.</p><br><p>You are a key ambassador of the Banyan Tree brand, providing discreet, attentive, and personalised service from the moment guests arrive until their departure.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Guest Arrival &amp; Departure</strong></p><br><ul><li>Welcome guests warmly upon arrival at the resort entrance.</li><li>Assist guests with luggage handling, loading, and delivery to rooms.</li><li>Escort guests to their rooms and provide a brief introduction to room features and resort facilities.</li><li>Support smooth and efficient departure processes, including luggage collection and transport assistance.</li></ul><p><strong>Guest Service &amp; Assistance</strong></p><br><ul><li>Assist guests with general enquiries and directions within the resort.</li><li>Support guests with transport arrangements (taxis, valet, transfers).</li><li>Deliver items such as amenities, messages, or guest requests promptly.</li><li>Provide a friendly and professional point of contact at all times.</li></ul><p><strong>Luggage Handling &amp; Delivery</strong></p><br><ul><li>Ensure all luggage is handled carefully, securely, and efficiently.</li><li>Maintain accurate tracking of luggage during arrival and departure processes.</li><li>Deliver luggage to rooms promptly and in coordination with Front Office.</li><li>Report any lost, delayed, or damaged items immediately.</li></ul><p><strong>Operational Support</strong></p><br><ul><li>Maintain cleanliness and organisation of the lobby, entrance, and luggage storage areas.</li><li>Support valet and driveway operations when required.</li><li>Assist Front Office and Concierge teams during peak periods.</li><li>Ensure bell desk and luggage areas are always orderly and presentable.</li></ul><p><strong>Communication &amp; Coordination</strong></p><br><ul><li>Coordinate closely with Front Office, Concierge, and Security teams.</li><li>Communicate guest arrivals, departures, and special requests efficiently.</li><li>Support smooth guest flow during busy periods.</li></ul><p><strong>Health, Safety &amp; Compliance</strong></p><br><ul><li>Follow all safety procedures related to luggage handling and guest transport.</li><li>Ensure compliance with resort service standards and SOPs.</li><li>Maintain guest confidentiality and professionalism at all times.</li></ul><br>Qualifications<br><br><p><strong>Qualifications &amp; Experience</strong></p><br><ul><li>Previous experience as a Bellman, Porter, or Guest Services Attendant in a hotel or resort preferred.</li><li>Strong understanding of guest service standards in luxury hospitality.</li><li>Good physical fitness due to luggage handling requirements.</li><li>Valid driving licence (preferred depending on property requirements).</li><li>Good spoken English; additional languages are beneficial.</li></ul><p><strong>Competencies</strong></p><br><ul><li>Strong guest-focused mindset</li><li>Friendly, approachable, and professional attitude</li><li>Physical stamina and reliability</li><li>Excellent communication skills</li><li>Attention to detail</li><li>Team collaboration</li><li>Ability to remain calm under pressure</li><li>Discretion and professionalism</li></ul><br>Additional Information<br><br><p><strong>Why Join Us:&nbsp;</strong>At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Cluster Director, Revenue Management (Future Opportunities - based in Europe)</span></span></span>&nbsp;<br> <span><span>(<span>20117</span></span></span>)</p><br> <p><span><span>At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion.&nbsp;</span></span><br> &nbsp;</p><br> <p><span><span>Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.</span></span><br> &nbsp;</p><br> <p><strong>About The Role</strong></p><br> <p>Following our mission of enriching lives by connecting people, places and meaningful experiences, Kerzner International has created iconic destination resorts, luxury hotels, and private homes. With the continuous expansion of our portfolio, we are looking for Revenue Management professionals who are willing to relocate to Southern Europe/Eastern Europe region for a property-based role.</p><br> <p>Cluster Director of Revenue Management across Kerzner International properties will be responsible for executing the implementation of the strategic long-term Total Revenue Plan into actionable results that directly affect properties’ performance for Rooms, Food and Beverage, Spa, Retail and other Revenue Centers. The role is based on-site and oversees multiple properties, reporting to the General Manager, with a dotted line to Global Revenue Team in Dubai.&nbsp;</p><br> <p><strong>Key duties and responsibilities include but are not limited to:</strong></p><br> <ul> <li>Further develop the property distribution platform by identifying best solution for CRS/GDS and ensuring available revenue management technology is fully utilized and understood according to property specific business mix and requirements</li> <li>Ensure optimal use, and measure performance on all distribution channels, to ensure that fair market share is achieved if not surpassed</li> <li>Assist the Sales &amp; Marketing Team in devising marketing campaigns, to ensure that the Hotel reaches the right source markets, at the right time, in the right place</li> <li>Monitor competitor availability and pricing and subsequently analyze &amp; report actual performance versus competitive set.</li> <li>Implement pricing strategies, yield strategies, selling strategies and revenue management best practices; investigate and communicate new ways to capture optimal revenue potentials.</li> <li>Develop &amp; implement rationally related pricing structures for Direct, Wholesale, Groups &amp; Corporate with cohesive synergies between the segments.</li> <li>Understand the dynamics of the Global, National, Regional &amp; Local Political and Economic Market, local Competitors and all demand generators for the destination.</li> <li>Carry out analysis of Booking Patterns &amp; Market Trends and ensure that these are recorded to facilitate future decisions.</li> <li>Conduct annual revenue management audits for all revenue generating departments.</li> <li>Drive Projects related to revenue management.</li> </ul> <p><strong>We are looking for candidates who can demonstrate the below skills and qualities:&nbsp;</strong></p><br> <ul> <li>at least 5 years in similar position within luxury hospitality, ideally in a relevant 5 star property based capacity</li> <li>fluency with revenue management essential systems and online tools (STR Portal, Opera PMS, Infor Vision, Bi-Tools, Rate Shopping Tools)</li> <li>Advanced CRS and channel management systems knowledge</li> <li>Bachelor’s in Hospitality/Finance/Revenue Management, or any related field</li> <li>full working proficiency in English and ability to effectively communicate with all levels in the organization&nbsp;</li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span><span><span><span><span><span><span><span><span><span>We are currently seekinga detail-oriented and organizedAdministration Specialistto provide comprehensive support to our Hospitality team.Youwill play a key role in ensuring smooth day-to-day operations by handling various administrative tasks and supporting our staff members.</span>&nbsp;</span></span></span></span><br></span></span></span></span></span><br></span></span><ul><li><span><span><span><span><span><span><span><span><span>Prepareandmanagebids, ensuring all necessary documents are collected, reviewed, and presented in a timely and professional manner. This includes gathering data, specifications and supporting materials.<br></span></span></span></span></span></span></span></span></span></li><li><span><span><span><span>Conduct research on potential clients, competitors, and market trends is to create competitive and relevant bid proposals that reflect the company's strategic approach and value proposition.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Ensurethat all bids adhere to client requirements, company standards, and regulatory guidelines, reviewing all documents for accuracy, completeness, and consistency prior to submission.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Assist with evaluating feedback from clients, tracking the status of bids, and preparing reports on bid outcomes to improve future bidding strategies and identifies areas for improvement.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Make travel arrangements forteam memberssuch as booking flights, cars, and hotel reservations.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Organize and maintain documents, records, and files(including emails, reports, letters, schedules, forms and tender documents)in paper and/or electronic format, ensuring accuracy and easy retrieval.Ensure all documents have a file path for reference.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Prepareand draft letters,reports, agendas, and papers for meetings.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Inputs and updates information in databases and spreadsheets.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Assist in data entry, generatingreports, and compilinginformation as required by the team.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Assist in drafting and collating pitching material.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Support team members with MS Word, PowerPoint and Excel based tasks.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Ensure reportsand outputsare in line with formatting standards.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Maintain office efficiency by organizing and implementing administrative systems, procedures, and policies.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Control and maintenance ofteamdiaries, making appointments and arrangements for all meetings and inspections with clients, developers, agents, owners and colleagues.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Prepareprecisetargetede-marketing emails.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Liaise with internal and external accounts departments as required for raising of invoices, travel and expense reportingand other items. Ensure files adhere to audit regulations.</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Arrange and execute post and courier services.</span>&nbsp;</span></span></span><br></li></ul><br><br><ul><li><span><span><span><span>Answer phone calls, respond to emails, and handle correspondence on behalf of the team.</span></span></span></span><br></li></ul><br><ul><li><span><span><span><span>Handle computer/database (KF Database, Contacts Register, Hub).</span></span></span></span><br></li></ul><br><ul><li><span><span><span><span>Maintain correct contact information on People Search for the department.</span></span></span></span><br></li></ul><br><br><span>Requirements<br></span><ul><li><span><span><span><span>Minimum of5years proven experience as an Administrative Assistant, Secretary, or similar role, with a minimum of 2 years involvement in bids and proposals</span>&nbsp;</span></span></span><br></li></ul><br><ul><li><span><span><span><span>Excellent interpersonal and</span><span>communications</span><span>skills.&nbsp;</span></span></span></span><br></li></ul><br><ul><li><span><span><span><span>Professional,</span><span>pleasant</span><span>and confident</span><span>manner in making and receiving phone calls</span><span>.&nbsp;</span></span></span></span><br></li></ul><br><ul><li><span><span><span><span>Strong organizational and problem-solving abilities.</span></span></span></span><br></li></ul><br><ul><li><span><span><span><span>Ability to take initiative and work proactively.&nbsp;</span></span></span></span><br></li></ul><br><ul><li><span><span><span><span>Ability to work through periods of high workload.</span></span></span></span><br></li></ul><br><ul><li><span><span><span><span>Ability to</span><span>maintain</span><span>and improve filing systems.</span></span></span></span><br></li></ul><br> </div>

Job Description<br><br>Job Purpose<br><br>At Base Maintenance, our expert engineers deliver unparalleled service for all aircraft checks, from comprehensive inspections to major system repairs. We handle cabin retrofits, aircraft deliveries, and detailed inspection programs for Airbus A380, A350 and Boeing 777.<br><br>Our team excels in timely, cost-effective solutions for A & C checks, engine change, and landing gear changes, along with unscheduled maintenance and pre-service checks.<br><br>To carry out routine maintenance tasks and defect rectification of aircraft as per company and associated regulatory procedures.<br><br>In This Role You Will<br><br>Carry out aircraft maintenance and servicing tasks in compliance with manufacturer and safety procedures. Ensure that assigned zones/aircraft are maintained as per latest revisions of approved authority Technical Publications such as Aircraft documentation, Technical Notices, Quality Notices, and Engineering Procedures Manual etc. Ensure that personal approvals/licences are valid and applicable to aircraft types. Ensure all off-aircraft tasks i.e. spares handling, robberies, hold items etc. are handled in compliance with company procedures and that the associated paperwork is complete to ensure full transparency. Determine if tooling/equipment used is serviceable and appropriate for the task and use specialised tooling where required. Ensure that trouble shooting procedures/tools used for fault rectification are carried out in a cost effective and efficient manner. Carry out component changes as necessary as part of trouble shooting process and/or as directed by immediate supervisor. These should be done in accordance with AMM, IPC or other manufacturer/vendor documentation to complete the task. Ensure that all activities performed are carried out in accordance with all safety rules and regulations and in adherence to company procedures, highlighting an deficiencies/requirements (whether for aircraft or hangar use) through the effective use of reporting tools in support of the overall quality improvement process and actively participate in propagating and enhancing the Group safety culture. Ensure all work locations are kept clean and excellent housekeeping conditions are maintained. Maintain effective communication with Colleagues including Managers and Senior Engineers to ensure a seamless flow of information and to highlight any potential operational issues. Ensure that relevant reports are related to service delays, incidents and accidents are completed in detail including the identification of issues that led to the event so that rectification can be sought through short term maintenance planning. Manage the performance of staff using performance review process and system. Ensure SMART goal setting, interim/annual reviews and development plans are in place for assigned staff members in accordance with company procedures. Attend training/recurrent modules as required to enhance skills and comply with CAR 145.<br><br>Qualification<br><br>To be considered for the role you must meet the below requirements:<br><br>Licensed Aircraft Engineer TE.03<br><br>Degree/Honors (12+3) in Aeronautical, Mechanical, Avionics, Electronic, or Technical Engineering, or a Maintenance Engineering Licence. Minimum 10 years of Engineering experience, with 5+ years as certifying staff. Minimum of 2 aircraft type approvals with at least one of the Emirates aircraft types (A380, A350, or B777). Preferred GCAA, UK CAA or EASA license eligible for conversion. Fully conversant with Air Legislation and legal matters that relate to the operation and maintenance of aircraft to international standards.<br><br>Licensed Aircraft Engineer TE.02<br><br>Degree/Honors (12+3) in Aeronautical, Mechanical, Avionics, Electronic, or Technical Engineering, or a Maintenance Engineering Licence. Minimum 8 years of Engineering experience, with 2+ years as certifying staff. Minimum of 2 aircraft type approvals with at least one of the Emirates aircraft types (A380, A350, or B777). Preferred GCAA, UK CAA or EASA license eligible for conversion. Fully conversant with Air Legislation and legal matters that relate to the operation and maintenance of aircraft to international standards.<br><br>Details of Safety Sensitive role<br><br>Safety Sensitive Role: Yes PSMP Role: Yes<br><br>Salary & benefits<br><br>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package.<br><br>Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Part-Time Country: United Arab Emirates City: Dubai Company Website: http://www.emirates.com Job Function: Information Technology (IT) Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

Job Purpose<br><br>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’.<br><br>Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as a Technical Product Owner - dnata Cargo<br><br>Join our Technical Product Management team, where we build effective technology products and services that our customers love. We offer a mix of B2B and B2C products and services in domains such as Digital, Airline and Airport Operations, Group Services, and Commercial. Our goal is to continuously evolve our products, enriching them with features that focus on delivering value to our customers and users. If you are passionate about creating impactful technology products and ensuring their success, we invite you to apply and to contribute to the innovation and excellence at Emirates Group.<br><br>Technical Product Owners (TPO) are the front door to multiple product engineering teams, owning the backlogs of work spread across feature, function, non-functional (NFR), BAU, Technical Debt, spikes, and ceremonies. Leading and empowering their teams, the TPO acts as a voice of the customer, partnering with business counterparts to lead the lifecycle for designated technology products and the underlying applications in their domain. They are accountable for enabling the business to achieve their objectives & strategic outcomes from concept through to operations.<br><br>In This Role, You Will<br><br>Be Responsible for the story content, acceptance criteria definition, and end story "sign off" across team backlogs, ensuring prepared on time for future PIs, refined frequently with the entire team, and prioritised accordingly in alignment with other team backlogs. Ensures Technical Debt and Non-functional requirements are captured, refined, and prioritised across all sprints. Captures additional BAU, Ceremony, and Spike activities, and incorporates them into team backlogs, within the boundaries of available capacity. Prepare contribution to PI demo, in conjunction with other applicable Product Owners. Maintain the quality and integrity of features within their technical and team boundaries, ensuring identification and contribution of risks and dependencies back to the Product Portfolio backlog. Attends and contributes to key Product Management meetings, in particular PI Planning. Defines metrics to measure the success and performance of prioritised work, ensuring any further. BAU iterations can be proposed and prioritised accordingly within the boundaries of available capacity. Participates in establishing and growing a community of Product Owners, building an identity for the role, focusing on collaboration, and identifying opportunities for improvement and growth. Contribute to the Product Management Communities and their continual evolution to help drive efficient practices and empowered teams. Working with your team(s) to identify and capture team-driven innovation ideas, consolidating across peer groups for playback up to the TPM (Technical Product Manager) community.<br><br>Qualification<br><br>To Be considered for this role, you must meet the below requirements:<br><br>Degree or honours (12+3 or equivalent).5+ years of experience in Information Technology (Operations Research, Marketing Science, Information Systems, e-Commerce, or a combination of industry certification and 5+ years of relevant experience). <br><br>Knowledge/Skills<br><br>Global Product (CSPO/SAFe/PSPO) trained and certified.2+ years of practical experience working as a Product Owner/Manager, in a 'team-facing' capacity, with a proven record of driving discernible change and delivery at pace. Whilst not essential, some experience of working within a Scaled Agile framework, across multiple initiatives and circa 50+ teams. Demonstrated technical or domain expertise, utilising a depth and breadth of knowledge and practical experience within the specific domain or technical area. Stays up to date with regulatory and other changes in the technical area, and understands how they apply to the Emirates group. Well-versed with the tools for the Product Management aspects of software delivery. Strong and concise communicator at peer, line, and stakeholder levels. Builds strong relationships with peers and team members. Appetite for building and identifying value, with a customer centric mind-set. Air Cargo / Ground Handling domain expertise is preferred; however, candidates with relevant Airline Operations experience are also encouraged to apply. A passion for innovation and hands-on experience with AI solutions are beneficial.<br><br>Leadership role: Yes<br><br>Salary & benefits<br><br>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently recruiting for PMC Lead Engineer Digitalization role to support our ADNOC Offshore project in Abu Dhabi, United Arab Emirates.&nbsp;</p><br><p>Due to the nature of the projects and client expectation, the position will be based at our client office in Abu Dhabi, United Arab Emirates.&nbsp;</p><br><p><strong>Our Clients and Projects&nbsp;</strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive renumeration package:&nbsp;</strong>With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance</strong>:&nbsp;Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>:&nbsp;The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity:</strong> In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:&nbsp;</strong>Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award</strong>:&nbsp;Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections:</strong>&nbsp;Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Objective</strong></p><br><p>The PMC Offshore Lead Engineer – Digitalization is responsible for leading the digital engineering strategy, implementation, and integration for offshore oil &amp; gas projects during FEED, EPC, commissioning, and handover phases. The role ensures the effective use of digital technologies, engineering information management systems, digital twins, BIM/3D models, data analytics, and smart asset solutions to improve project execution, operational efficiency, and lifecycle asset management.</p><br><ul> <li>Develop and implement the project's digitalization strategy.</li> <li>Lead digital engineering activities across multidisciplinary engineering teams.</li> <li>Ensure alignment with client digital transformation objectives.</li> <li>Establish digital workflows, standards, and governance.</li> <li>Manage engineering data and document management systems.</li> <li>Ensure data quality, consistency, and compliance with project standards.</li> <li>Coordinate engineering data exchange between EPC contractors and the client.</li> <li>Oversee metadata management and information lifecycle.</li> <li>Lead the development and implementation of Digital Twin solutions.</li> <li>Ensure integration of engineering models with operational systems.</li> <li>Coordinate digital asset handover requirements.</li> <li>Validate Asset Information Model (AIM) deliverables.</li> <li>Supervise 3D model coordination.</li> <li>Ensure clash detection and model quality.</li> <li>Support BIM execution planning where applicable.</li> <li>Review model maturity throughout project phases.</li></ul><p>Systems Integration</p><br><ul> <li>Coordinate integration between: <ul> <li>Engineering databases</li> <li>AVEVA solutions</li> <li>Hexagon SmartPlant applications</li> <li>Bentley platforms</li> <li>SAP</li> <li>ERP systems</li> <li>CMMS</li> <li>GIS</li> <li>SCADA</li> <li>DCS</li> <li>Historian systems</li> </ul></li></ul><p>Data Analytics &amp; Reporting</p><br><ul> <li>Develop engineering dashboards and KPIs.</li> <li>Monitor digital performance metrics.</li> <li>Utilize Power BI, Tableau, or equivalent visualization tools.</li> <li>Support predictive analytics initiatives.</li></ul><p>Offshore Project Support</p><br><ul> <li>Support offshore construction and commissioning teams.</li> <li>Ensure digital systems are available during offshore execution.</li> <li>Facilitate remote engineering collaboration.</li> <li>Support digital permit and inspection systems where applicable.</li></ul><p>Vendor &amp; Contractor Management</p><br><ul> <li>Review contractor digital deliverables.</li> <li>Audit digital execution plans.</li> <li>Participate in technical bid evaluations.</li> <li>Ensure compliance with client digital specifications.</li></ul><p>Quality &amp; Compliance</p><br><ul> <li>Ensure compliance with: <ul> <li>ISO 19650</li> <li>ISO 55000</li> <li>ISO 15926</li> <li>Client digital standards</li> <li>Company procedures</li> </ul></li> <li>Conduct digital maturity assessments.</li></ul><p>Handover</p><br><ul> <li>Lead digital asset handover.</li> <li>Verify final engineering databases.</li> <li>Ensure completeness of As-Built digital information.</li> <li>Support operations readiness.</li></ul><br>Qualifications:<br> <p><strong>What makes you remarkable</strong></p><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;</p><br> <p><strong>Expected:</strong></p><br> <ul> <li>Minimum 15+ years in Oil &amp; Gas engineering atleast 8+ years in offshore projects.</li> <li>Minimum years leading digital engineering teams.</li> <li>PMC experience preferred.</li> <li>Experience in FEED and EPC projects.</li> <li>ADNOC or similar operator experience is advantageous.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB SUMMARY / INTRODUCTION</strong><br>The role is responsible for managing delivery of Data Validation &amp; Assessment activities under the direction of the SVP &amp; Head of Data Validation &amp; Assessment. The role provides VP-level oversight over independent validation and assessment of Critical Data Elements, regulatory reports and management reports, including validation planning, evidence review, reconciliation assessment, control evidence challenge, findings governance, stakeholder coordination and escalation. The role supports both the initial CDE-focused mandate and the end-state periodic validation mandate for in-scope regulatory and management reports through a BCBS 239 lens, while preserving clear independence from first-line report production, data processing, remediation execution and platform implementation.<br>The role is a VP-level delivery leadership role within Data Validation &amp; Assessment. It sits below the SVP &amp; Head of Data Validation &amp; Assessment and above AVP, Data Validation &amp; Assessment. The role manages delivery of independent validation activities across the initial CDE-focused mandate and the end-state regulatory and management report validation mandate. The role operates as part of the second line and remains separate from first-line report preparation, data production, data-quality rule design, operational control execution, data engineering changes, platform implementation and business interpretation of report outcomes.<br><strong>KEY RESPONSIBILITIES</strong><br><strong>DVA Delivery Planning and Coordination</strong><br> • Support the SVP &amp; Head of Data Validation &amp; Assessment in translating the approved DVA mandate into validation plans, validation schedules, operating routines, evidence requirements and governance reporting.<br> • Coordinate delivery of assigned CDE validation and report validation activities, ensuring timely completion, quality review and escalation of key issues.<br> • Prioritise validation work based on report criticality, CDE materiality, regulatory relevance, risk impact, overdue actions and emerging data or reporting themes.<br><strong>CDE Validation and Governance Challenge</strong><br> • Oversee independent validation of CDE identification, scoring, prioritisation, documentation, ownership assignment, governance evidence and metadata records.<br> • Review whether CDEs have appropriately assigned Data Sponsors, Owners, Processors, Consumers, Stewards and Custodians, and whether ownership records are maintained in approved tools.<br> • Challenge CDE relevance, business impact, quality parameterisation, control design evidence, lineage, documentation completeness and material changes affecting CDEs.<br><strong>Regulatory and Management Report Validation</strong><br> • Manage validation of assigned regulatory and management reports against agreed sources, systems of record, approved datamarts, reconciliations, report definitions, movements, adjustments, coverage, units, assumptions and approvals.<br> • Assess whether reports are verified, reconciled and fit-for-purpose for their intended regulator, senior management or governance audience.<br> • Review evidence supporting period-on-period variances, trend or outlier checks, movement explanations, control testing and report approval records.<br><strong>Methodology, Evidence Review and Quality Control</strong><br> • Apply DVA validation methodology, minimum evidence requirements, validation criteria, checklists and pass / conditional pass / fail outcome definitions consistently across assigned work.<br> • Review validation working papers, evidence packs, reconciliation outputs, control evidence and draft conclusions prepared by AVP or team members.<br> • Ensure validation files are complete, repeatable, auditable and suitable for internal audit, management assurance and regulatory review.<br><strong>Issues, Escalation and Governance MI</strong><br> • Identify, document and escalate material discrepancies, unexplained movements, CDE governance gaps, control weaknesses, recurring data issues and delayed remediation.<br> • Ensure findings are supported by clear evidence, root-cause themes, owners, due dates, risk impact, remediation expectations and closure evidence.<br> • Prepare governance MI on validation coverage, findings, thematic weaknesses, recurring root causes, CDE coverage, ownership adherence, data quality issues and remediation status.<br><strong>Team Guidance and Stakeholder Management</strong><br> • Guide AVP and supporting team members in completing validation activities, evidence review, working papers, follow-ups and draft conclusions.<br> • Coordinate with report owners, data owners, Data Management, Risk, Finance, Technology, Operations, control functions and Internal Audit stakeholders as required.<br> • Support continuous improvement in evidence discipline, validation quality, operating efficiency, issue tracking and governance reporting.<br><strong>Health &amp; Safety</strong><br> • Ensure compliance with all Group health, safety, and wellbeing policies.<br> • Promote a safe and inclusive working environment within the function.<br><strong>REQUIREMENTS / QUALIFICATIONS</strong><br> • Bachelor’s degree in Finance, Accounting, Risk, Data or Information Systems, Engineering, Statistics, Economics or a related discipline.<br> • 10+ years of banking experience, including exposure across banking operations, data domains, reporting, risk, finance, audit, data governance or control environments.<br> • Strong experience in data validation, reporting validation, CDE governance, risk data aggregation, BCBS 239, regulatory reporting controls, finance/risk reporting controls or related assurance activities.<br> • Good understanding of banking data flows, data ownership, metadata, data lineage, reconciliations, source systems, approved datamarts, data quality controls and reporting production processes.<br> • Ability to review evidence, challenge reconciliation outputs, assess control evidence, document findings and determine whether issues require escalation.<br> • Experience preparing governance MI, validation reports, issue trackers, evidence packs and management updates.<br> • Strong stakeholder coordination, written communication, team guidance and issue-management skills.<br><strong>Preferred / Beneficial</strong><br> • Master’s degree or relevant professional qualification in banking, risk, audit, finance or data management is preferred.<br><strong>Skills</strong><br> • Data Validation<br> • Data Validation &amp; Assessment<br> • Critical Data Elements (CDE) Governance<br> • Regulatory Reporting Validation<br> • Management Reporting Validation<br> • BCBS 239<br> • Risk Data Aggregation<br> • Data Governance<br> • Data Lineage<br> • Metadata Management<br> • Reconciliations<br> • Control Evidence Review<br> • Governance MI Reporting<br> • Validation Methodology<br> • Stakeholder Management<br> • Issue Management<br> • Root Cause Analysis<br> • Internal Audit Readiness<br> • Evidence Review<br> • Banking Operations<br> • Risk Management<br> • Finance Controls<br> • Written Communication<br> • Team Guidance<br> • Escalation Management<br>&nbsp;</p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.&nbsp;</span></p><br> <p><strong><span><span>In this role, you will:</span></span></strong></p><br> <br> <ul> <li> <p><span><span>Lead, coach, and develop a team of senior engineers and AI practitioners, fostering a high-performance culture grounded in accountability, collaboration, and continuous growth.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Own team performance, including goal setting, feedback cycles, career development, and talent planning.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span><span>Drive delivery excellence across multiple forward-deployed customer engagements, ensuring outcomes align with agreed&nbsp;</span><span>success.</span></span></span></p><br> </li> </ul> <p><span><strong><span><span>What</span><span>you'll</span><span> build:</span></span></strong></span></p><br> <br> <ul> <li> <p><span><span>In this role, you lead and grow a team of senior engineers, data scientists, and AI practitioners embedded directly within SAP's most strategic customer environments. As a&nbsp;Director-level people manager, you are accountable for the performance, development, and wellbeing of your team — while also owning the delivery outcomes, technical quality, and customer impact of forward-deployed engagements at scale. You&nbsp;operate&nbsp;at the intersection of&nbsp;people&nbsp;leadership, technical strategy, and customer excellence — translating organizational goals into team direction, and ensuring your team has the support, clarity, and environment to do their best work.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Set technical direction and architectural guardrails for the team, in partnership with Chief Experts and technical leads.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span><span>Act as a senior escalation point for&nbsp;</span><span>delivery</span><span>&nbsp;risks, team challenges, and customer concerns — resolving issues with clarity and decisiveness.</span></span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span><span>Build strong relationships with senior customer stakeholders and SAP leadership,&nbsp;</span><span>representing</span><span>&nbsp;the team's work and advocating for the resources needed to succeed.</span></span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Attract, hire, and onboard top engineering talent across AI, data, and software engineering disciplines.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Partner with product, go-to-market, and regional leadership to align team capabilities with strategic priorities and customer demand.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Champion engineering best practices, responsible AI principles, and a culture of learning and innovation within the team.</span></span></p><br> </li> </ul> <br> <p><strong><span><span>What you bring:</span></span></strong></p><br> <br> <br> <ul> <li> <p><span><span><span>Proven experience leading and managing senior engineering teams, with&nbsp;</span><span>a track record</span><span>&nbsp;of building high-performing, inclusive, and motivated engineering organizations.</span></span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Strong technical background in AI, machine learning, data engineering, or software engineering — with the credibility to guide technical decisions and earn the trust of expert engineers.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Deep understanding of forward-deployed or customer-embedded delivery models, and experience managing complex, high-stakes customer engagements.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Strong problem-solving skills and design thinking approach; ability to balance strategic thinking with hands-on delivery accountability.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Demonstrated ability to develop talent, navigate organizational complexity, and drive alignment across diverse, cross-functional stakeholders.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Proven ability to work in an Agentic AI context — understanding and shaping how AI agents are applied within teams and customer environments.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Experience hiring and scaling engineering teams across regions, with a strong instinct for talent and a commitment to diversity and inclusion.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Excellent communication and influencing skills — able to engage effectively with engineers, executives, and customers alike.</span></span></p><br> </li> </ul> <br> <ul> <li> <p><span><span>Familiarity with SAP AI technologies and enterprise AI deployment realities is a strong advantage.</span></span></p><br> </li> </ul> <br> <p><strong><span><span>Where you belong:</span></span></strong></p><br> <br> <p><span><span>You will be part of a growing AI and industry expert leadership team serving customers across the Americas, Europe, and Asia. At this level, your most important product is your team — their growth, their culture, and their impact on customers. We value leaders who are direct, empathetic, and energized by helping talented people do their best work. You will thrive here if you are a builder of teams as much as a builder of solutions — and if you are motivated by creating an environment where exceptional engineers can do the most important work of their careers.</span></span></p><br> <br> <br><p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.&nbsp;&nbsp;<br><strong>We win with inclusion</strong><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,&nbsp; gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>Successful candidates might be required to undergo a background verification with an external vendor.</span></span></p><br> <p><strong><span>We are ethical and compliant</span></strong><span><br>Our leadership credo: <strong>Do what’s right. Make SAP better for generations to come</strong>. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP’s values and shape SAP’s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 457237 &nbsp;| Work Area: Software-Design and Development &nbsp;| Expected Travel: 0 - 10% &nbsp;| Career Status: Management &nbsp;| Employment Type: Regular Full Time &nbsp;&nbsp;| Additional Locations: &nbsp;#LI-Hybrid<br></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Purpose:&nbsp;</strong></p><br><p><span><span>To lead and manage the International Affairs &amp; Air Transport Department by directing the execution of air transport agreements, coordinating and providing technical leadership in bilateral and multilateral air service negotiations under the authority of the Executive Director, administering traffic rights and operational approvals, and maintaining the institutional contact point between Dubai's civil aviation authority and international and local aviation counterparts. The role ensures the effective implementation of DCAA's aero-political agenda, safeguards the operational and commercial interests of Dubai's designated carriers, and directs the department's regulatory and analytical functions in alignment with the Sector's strategic objectives and applicable federal and international aviation frameworks.</span></span></p><br><p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp;Key Responsibilities/Duties&nbsp;</strong></span></p><br><p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp;Functional:&nbsp;</strong></span></p><br><p><span>1.&nbsp;&nbsp;&nbsp;&nbsp;Air Transport Policy Implementation &amp; Execution</span><span>Lead the implementation and operational execution of approved air transport policies, aero-political directives, and regulatory frameworks within the Department, ensuring that bilateral and multilateral Air Service Agreements are applied effectively and that departmental activities are fully aligned with the Executive Director's strategic direction and applicable federal aviation requirements.</span><span>2.&nbsp;&nbsp;&nbsp;&nbsp;Bilateral &amp; Multilateral Negotiation Technical Leadership</span><span>Lead the technical preparation, coordination, and execution of air service agreement negotiations and consultations, including advance planning, comprehensive country and route analytical studies, and the development of DCAA's negotiating position for review and approval by the Executive Director prior to engagement. Provide technical leadership during negotiation sessions within delegated authority, ensuring the protection and advancement of Dubai's designated carriers' traffic rights and the integrity of agreed Air Service Agreements.</span><span>3.&nbsp;&nbsp;&nbsp;&nbsp;Traffic Rights &amp; Capacity Administration</span><span>Direct the administration, monitoring, and enforcement of traffic rights, capacity entitlements, and related operational approvals within the Emirate, ensuring compliance with agreed Air Service Agreements, bilateral MOUs, and applicable regulations. Oversee the processing of requests related to air transport activities within the legislative schedules assigned to the Department under Executive Council Decision No. 4 of 2017, including aircraft registration and de-registration NOCs, landing permit authorizations, and schedule modifications.</span><span>4.&nbsp;&nbsp;&nbsp;&nbsp;Operational Approvals Oversight</span><span>Oversee the review and issuance of approvals for seasonal and charter flight schedules, aircraft landing permits, block permits, ad-hoc flight requests, and aircraft component transfer approvals ensuring all air transport operations within Dubai comply with DCAA, GCAA, ICAO, and relevant international regulatory frameworks. Ensure approval processes are executed within established SLA standards, and that documentation and decision trails are maintained.</span><span>5.&nbsp;&nbsp;&nbsp;&nbsp;International Contact Point Management</span><span>Build, strengthen, and maintain the institutional contact point between DCAA and international and local aviation authorities, ensuring reliable, structured channels of communication with foreign civil aviation authorities, ICAO, IATA, and relevant international bodies. Oversee the management of the Department's country and airline data systems and ensure information is current and accessible for negotiation and operational purposes.</span><span>6.&nbsp;&nbsp;&nbsp;&nbsp;Aviation Market Intelligence &amp; Negotiation Support</span><span>Direct the collection, analysis, and interpretation of aviation industry data, traffic utilization trends, route performance indicators, and bilateral agreement implementation statistics to support informed decision-making, strengthen negotiation positioning, and enable the periodic provision of aviation statistics to GCAA.</span><span>7.&nbsp;&nbsp;&nbsp;&nbsp;Federal &amp; Inter-Emirate Technical Coordination</span><span>Lead technical-level coordination with GCAA, relevant federal ministries, and other Emirates' civil aviation authorities on air transport regulatory matters, ensuring operational alignment and providing DCAA's technical input to federal-level discussions. Escalate matters requiring strategic aero-political positioning or unified national determination to the Executive Director.</span><span>8.&nbsp;&nbsp;&nbsp;&nbsp;National Carrier Liaison &amp; Interest Protection</span><span>Oversee structured engagement with Dubai's designated carriers regarding traffic rights utilization, capacity conflicts, schedule approvals, and regulatory matters ensuring the protection of their operational and commercial interests within established agreements and applicable frameworks. Coordinate with carriers to ensure compliance with emergency and crisis procedures, in coordination with the relevant DCAA organizational units.</span><span>9.&nbsp;&nbsp;&nbsp;&nbsp;International Representation</span><span>Represent DCAA in technical working groups, industry committees, international forums, and bilateral consultations related to air transport and international affairs within delegated authority from the Executive Director safeguarding Dubai's aviation interests and contributing to multilateral aviation policy discussions at the technical level.</span><span>10.&nbsp;&nbsp;&nbsp;&nbsp;Department Administration &amp; Governance</span><span>Approve the operational plans of the Department's organizational units in accordance with DCAA's strategic planning guide, oversee their execution, and maintain work manuals, procedures, and the Department's database. Contribute operational insights and technical assessments to the Executive Director's policy development process and lead continuous improvement in the Department's internal governance frameworks and procedures.</span><span>11.&nbsp;&nbsp;&nbsp;&nbsp;Other Duties</span><span>Performs other tasks assigned by the Executive Director that are consistent with the Department's mandate and the Director's scope of authority.</span></p><br><p><strong>Managerial:&nbsp;</strong></p><br><p>1. &nbsp; &nbsp;Department Strategy and PlanningLead development and execution of the Department’s operational plan, ensuring alignment with sector priorities, governance frameworks, and performance expectations.2. &nbsp; &nbsp;People Leadership and Capability DevelopmentLead, coach, and develop office staff, setting clear performance expectations, promoting accountability, and supporting capability development in coordination with HR and sector leadership.3. &nbsp; &nbsp;Performance and Quality DisciplineEnsure structured performance monitoring, reporting accuracy, and adherence to quality assurance and governance standards across all office activities.4. &nbsp; &nbsp;Resource and Budget CoordinationCoordinate preparation and follow-up of office-related resource and budget requirements in alignment with sector priorities and institutional financial governance processes.5. &nbsp; &nbsp;Stakeholder and Cross-Unit CoordinationMaintain structured working relationships with sector directors, department heads, and internal governance functions to ensure integration, alignment, and reliable execution of sector governance requirements.6. &nbsp; &nbsp;Governance Culture and Continuous ImprovementPromote a culture of governance discipline, documentation integrity, process consistency, and continuous improvement across office operations and sector coordination activities.&nbsp;</p><br> <p><strong>Academic Qualifications:</strong></p><br><ul><li>Bachelor’s degree in Aviation Management, Air Transport Management, Aviation Law, International Relations, Public Policy, Economics, Business Administration, or a related field from a recognized university.</li><li><p>Master’s Degree in Aviation Management, Air &amp; Space Law, International Relations, Public Policy, Business Administration (MBA), or a related discipline is preferred.</p><br><p><strong>Certifications:</strong></p><br></li><li>Civil Aviation Management&nbsp;</li><li>ICAO/IATA &amp; EU Regulations</li><li>Air &amp; Space Law</li><li>Airport / Airline Operations</li><li>Safety &amp; Security Regulations</li><li>Aviation Economics</li><li>Advanced Negotiation and Diplomatic Engagement Skills</li></ul><p><strong>Professional Experience:</strong></p><br><ul><li>Minimum of 18+ years of progressive experience in the civil aviation sector, air transport regulation, international aviation affairs, aviation economics, or related fields with a Bachelor’s degree; or 16+ years with a Master’s degree.</li><li>Minimum of 5+ years in a senior managerial or leadership role, with demonstrated responsibility for leading teams, overseeing complex regulatory frameworks, and managing high-level negotiations or strategic initiatives.</li><li>Extensive exposure to bilateral and multilateral Air Service Agreements and aero-political matters.</li><li>Senior-level involvement in air transport policy implementation and regulatory oversight.</li><li>Experience coordinating with federal authorities, civil aviation regulators, and international stakeholders.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About this role:<ul><li>Manage 25-30 member relationships and participates in account planning with Gartner Leadership Client Managers and Account Executives.&nbsp;</li><li>Assist members to achieve their Mission Critical Priorities by leveraging a mix of appropriate Gartner assets and own personal experience/knowledge.</li><li>Leverage subject matter expertise to provide solutions, insights, and guidance for the members.</li></ul><ul><li>Provide valuable interactions and support by assessing member needs and developing a customized engagement plan in accordance with overall service deliverables and entitlements.</li><li>Participate in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review and renewal.</li><li>Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development, and value demonstration activities.</li><li>Host and /or participating in periodic onsite or remote member activities, including workshops, research analyst visits (where appropriate), round tables, and webinars (in collaboration with Gartner Research).&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li></ul>You must have:<ul><li>University graduate (Masters preferred) with a 15+ years’ working experience; working in a senior cyber security leadership role</li><li>Successful experience in roles such as CISO, CSO, Head of Cyber Security. Also experience in Consulting and Advisory roles in the cybersecurity realm would be beneficial.</li><li>In-depth understanding of Information Security, Cybersecurity, Risk Management and Resilience, from strategic planning to implementation in technical domains (e.g. OT Security, IAM, Data Security, Application Security, Cloud Security, Third Party Cyber Risk Management, etc.)</li><li>Experience with strategy development, organizational design, initiative management, application of metrics and understanding of major industry trends</li><li>Critical thinking and problem solving to assess client situations and provide actionable outcome-based business/technical advice</li><li>High tolerance/evolved ability to lead and manage ambiguous situations</li><li>Excellent relationship management skills including experience working with senior technology and business leaders</li><li>Experience coaching and mentoring senior level leaders</li><li>Excellent public speaking and workshop facilitation skills</li><li>Collaboration and team leadership</li><li>Strong time and client portfolio management skills</li><li>Travel 25% and upwards</li><li>Ability work with minimal administrative support</li><li>Fluency in other European Languages (German, French, Spanish, Italian) or Arabic preferred</li></ul>Who you are:&nbsp;<ul><li>Critical thinker and problem solver demonstrating the ability to assess our Member’s situations and provide actionable, outcome-based business/technical advice as well as the ability to leverage appropriate resources to help Members achieve results</li><li>Excellent relationship management skills, including experience working with C level executives&nbsp;</li><li>Ability to build strategic internal partnerships with key roles across the organization and positively impact change&nbsp;</li><li>This role is a client-facing position that requires a high level of executive presence and ability build trust and deliver value.&nbsp;</li><li>Demonstrate superior verbal and written communication skills as well as strong facilitation and presentation skills.&nbsp;</li></ul>In addition to an outstanding work environment with excellent growth potential, Gartner Enterprise IT Leaders provides exceptional compensation and benefits, including:<ul><li>Competitive base salary</li><li>Annual bonus potential</li><li>Excellent benefits package</li></ul><p>#LI-JC6.</p><br><p><b>Who are we? </b></p><br><p>At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.</p><br><p>Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.</p><br><p>Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.</p><br><p><b>What makes Gartner a great place to work? </b></p><br><p>Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.</p><br><p>We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.</p><br><p>Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.</p><br><p>We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.</p><br><p><b>Gartner is the world authority on AI</b></p><br><p>At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.</p><br><p>It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.</p><br><p><b>What do we offer? </b></p><br><p>Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.</p><br><p>In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.</p><br><p>Ready to grow your career with Gartner? Join us.</p><br><p><br>The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.</p><br><p>Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to&nbsp;<span><span><span><span><span>ApplicantAccommodations@gartner.com</span></span></span></span></span>.</p><br>Job Requisition ID:113066<p><span>By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.</span></p><br><p>Gartner Applicant Privacy Link: <span><span><span><span><span><span><span><span><span>https://jobs.gartner.com/applicant-privacy-policy</span></span></span></span></span></span></span></span></span></p><br><p><br><span><b>For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.</b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Sales<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p><b>About Salesforce</b></p><br><br><p>We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer too — driving your performance and career growth, charting new paths, and improving the state of the world.</p><br><br><br>The Role<p>The Distinguished/Principal Technical Architect is a pre-sales, customer-facing enterprise domain expert combining deep architecture credibility with a strong, forward-weighted command of Data &amp; AI — grounded in CRM and customer experience as the core discipline they extend. You'll be the trusted technical authority for our most strategic Middle East customers as they navigate cloud adoption, CRM-led transformation, and AI-driven customer engagement via Agentforce and Data Cloud.<br>This is not a legacy TA role. AI and data are the dominant focus going forward: agent architecture, data foundations, and how the two combine — on top of a CRM backbone — to reshape how customers engage their own customers. You'll still carry the full weight of classic TA responsibilities — trust with CIO/CTO/security stakeholders, architecture workshops, RFP support — but your differentiation and growth path center on AI/Data depth.</p><br><br><br>Your Impact — Responsibilities<ul><li><p>Become the trusted technical advisor to CIO/CTO/Chief Data Officer/Architect-level stakeholders as they design their CRM, customer experience, and AI/data strategy on Salesforce.</p><br><br></li><li><p>Lead architecture and technical discovery around Agentforce and Data Cloud in the context of the customer's CRM and customer experience landscape — agent design, orchestration, data models, governance, and integration into existing enterprise systems.</p><br><br></li><li><p>Present Salesforce's platform capabilities — CRM and customer experience architecture, hosting, security, integration, and AI/agent infrastructure — with credibility at an executive technical level.</p><br><br></li><li><p>Resolve which Salesforce and third-party technologies fit a customer's architecture, grounded in product knowledge, industry frameworks, and Salesforce Architecture methodologies.</p><br><br></li><li><p>Conduct architecture workshops, enablement sessions, and technical due diligence — increasingly centered on AI/data maturity assessments and agent deployment roadmaps, always tied back to customer experience outcomes.</p><br><br></li><li><p>Own Deal Support Requests (DSRs) end-to-end and support the sales team in RFPs and technical requirements documents.</p><br><br></li><li><p>Share field intelligence — architecture trends, AI/data customer challenges, and competitive signals from the region — to sharpen the wider team's approach.</p><br><br></li><li><p>Mentor and guide Solution Engineers and junior architects on CRM, customer experience, and AI/data architecture concepts.</p><br><br></li><li><p>Contribute to internal IP: reference architectures, best practices, and educational content for AI/data and CRM engagements.</p><br><br></li><li><p>Attain quarterly and annual objectives assigned by management.</p><br><br></li></ul>Minimum Qualifications<ul><li><p>13+ years in software, systems, or enterprise architecture, with a demonstrated shift toward Data &amp; AI over recent engagements — CRM/customer experience background a strong plus, regardless of platform.</p><br><br></li><li><p>Bachelor's degree in Computer Science or equivalent.</p><br><br></li><li><p>Strong understanding of cloud architecture principles (SaaS, PaaS, multi-tenancy, multi-tiered infrastructure).</p><br><br></li><li><p>Deep understanding of AI/ML concepts and agent platforms — how to configure and deploy agents, connect them to automation/flows/APIs.</p><br><br></li><li><p>Working understanding of data architecture and governance fundamentals.</p><br><br></li><li><p>Technical selling skills — able to translate CRM, Data, and AI architecture into business value for non-technical executives.</p><br><br></li><li><p>Proven ability to earn trust with C-level stakeholders.</p><br><br></li></ul>Preferred Qualifications<ul><li><p>Arabic fluency strongly preferred (native or near-native) — English fluency is non-negotiable, no exceptions.</p><br><br></li><li><p>Strong experience with any major CRM/AI ecosystem (Salesforce, Microsoft, Oracle, or similar) — deep Salesforce-specific knowledge is a plus, not a requirement, for the right architecture-caliber candidate.</p><br><br></li><li><p>Familiarity with major GenAI vendors (Anthropic, OpenAI, AWS, Google, Microsoft ... etc) and how agent platforms integrate with enterprise data.</p><br><br></li><li><p>Understanding of data security, compliance, and privacy regulations relevant to the region.</p><br><br></li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries&nbsp;– moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p><span><b>Primary Mission</b></span></p><br><p><span>Design and lead the implementation of AI-powered customer experience solutions that achieve business outcomes while ensuring technical excellence, scalability, security, and operational readiness.</span></p><br><p><span><b>Key Responsibilities</b></span></p><br><p><span><b>Solution Architecture</b></span></p><br><ul><li><p><span>Define end-to-end AI solution architectures for customer programs.&nbsp;</span></p><br></li><li><p><span>Design integrations between Genesys Cloud, AI services, enterprise applications, data platforms, and third-party technologies.&nbsp;</span></p><br></li><li><p><span>Establish architectural standards for scalability, resilience, security, and maintainability.&nbsp;</span></p><br></li><li><p><span>Review and approve technical designs produced by project teams.&nbsp;</span></p><br></li></ul><p><span><b>Technical Leadership</b></span></p><br><ul><li><p><span>Serve as the technical authority for assigned customer engagements.&nbsp;</span></p><br></li><li><p><span>Guide consultants and implementation teams through complex technical challenges.&nbsp;</span></p><br></li><li><p><span>Lead architecture workshops and technical design sessions with customers.&nbsp;</span></p><br></li><li><p><span>Provide governance throughout delivery to ensure alignment with the approved architecture.&nbsp;</span></p><br></li></ul><p><span><b>AI &amp; Data Design</b></span></p><br><ul><li><p><span>Design AI use cases including virtual agents, agent copilots, knowledge systems, workflow automation, and analytics solutions.&nbsp;</span></p><br></li><li><p><span>Define data requirements, integration patterns, and AI governance considerations.&nbsp;</span></p><br></li><li><p><span>Ensure responsible AI practices are incorporated into solution designs.&nbsp;</span></p><br></li></ul><p><span><b>Customer Engagement</b></span></p><br><ul><li><p><span>Advise customer technical stakeholders on architecture decisions and trade-offs.&nbsp;</span></p><br></li><li><p><span>Present technical recommendations to enterprise architects, IT leaders, and platform owners.&nbsp;</span></p><br></li><li><p><span>Build trusted-advisor relationships with customer technical teams.&nbsp;</span></p><br></li></ul><p><span><b>Practice Contribution</b></span></p><br><ul><li><p><span>Contribute reusable assets, reference architectures, and best practices.&nbsp;</span></p><br></li><li><p><span>Mentor consultants and senior consultants.&nbsp;</span></p><br></li><li><p><span>Support presales activities for complex technical opportunities.&nbsp;</span></p><br></li></ul><p><span><b>Typical Scope</b></span></p><br><ul><li><p><span>Large customer implementation&nbsp;</span></p><br></li><li><p><span>Single strategic program&nbsp;</span></p><br></li><li><p><span>Technical lead for a major deployment&nbsp;</span></p><br></li><li><p><span>Influences project and account-level decisions</span></p><br></li></ul><p><b>Qualifications:</b></p><br><ul><li><p>7+ years of experience in solution architecture, technical consulting, or enterprise software delivery, with at least 3 years focused on AI or conversational / CX platforms.</p><br></li><li><p>Hands-on familiarity with Genesys Cloud or comparable CCaaS / CPaaS platforms, including routing, digital channels, and developer APIs.</p><br></li><li><p>Proven track record designing and deploying AI-powered solutions — virtual agents, LLM-based copilots, knowledge management systems, or predictive analytics — in production environments.</p><br></li><li><p>Solid understanding of cloud architecture patterns (AWS, GCP, or Azure) and integration technologies such as REST/GraphQL APIs, event streaming, and identity/security protocols.</p><br></li><li><p>Experience leading architecture design sessions, producing technical documentation, and presenting to senior technical and non-technical stakeholders.</p><br></li><li><p>Comfort operating in a global, matrixed professional services environment — managing scope, quality, and customer relationships simultaneously.</p><br></li><li><p>Strong communication skills: able to translate complex technical concepts for business audiences and business requirements into precise architectural decisions.</p><br></li><li><p>Familiarity with responsible AI principles, data governance, and security-by-design practices in enterprise contexts.</p><br></li><li><p>Industry experience in telecommunications, financial services, or airlines is a plus.</p><br></li></ul><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b>&nbsp;– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+&nbsp;new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;</span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,&nbsp;marital status, domestic partner status,&nbsp;national origin, genetics, disability,&nbsp;military and&nbsp;veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>We are seeking candidates who are currently based in the United Arab Emirates (UAE) for opportunities within <strong>NielsenIQ's Customer Success team</strong>.</p><br><p>AT NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employeesYou’ll be working as a Consultant role, responsible for collaborating on insights /delivery for Oman/Kuwait/Qatar clients</p><br><br>Job Description<br><p>Responsibilities</p><br><ul><li>Serve as the relationship owner within Customer Success to manage client relationship and execute critical communications​.</li><li>- Responsible for identifying relevant stakeholders at Client (e.g., respective decision makers for service model, JBP, NPS, contract renewal)​</li><li>-Work closely with the AD to develop strategic direction and service strategy to advance client’s priorities through JBPs and drive improved, measurable satisfaction with NIQ​ ​</li><li>- Leads JBP process and is accountable for identifying and aligning customer objectives, defining and tracking success, defining strategic service delivery elements of JBP and customer ways of working, and collaborating with other CS functions to incorporate analytic and data quality elements into JBP​</li><li>Lead QBO and Client Review process, focusing on service delivery and ROI elements, showcasing outcomes, tracking priorities, sharing/receiving feedback/NPS, and refining JBP to align with customer priorities and objectives​</li><li>Lead and own NPS process, frequently and consistently reviewing success metrics and client satisfaction, and reviewing quality, escalation, and coverage to ensure client satisfaction is maximized​</li><li>-Responsible for consulting and service model elements for master contract renewal, proposal/RFP building process, and creation/delivery of client presentations​</li><li>-Build deep expertise and empathy for Customer’s business and associated needs​</li><li>-Build meaningful relationships across multiple client divisions and develop a trusted advisor partnership with the key customer stakeholders​​</li><li>Lead generation: Display a full understanding of all NIQ portfolio of services and products as well as 'incremental offerings', and guide/ coach Industry Insights team to identify, create, and convert opportunities to incremental sales through strong client relationships ​</li><li>Create value through leveraging existing NIQ tools to advance Customer business objectives through strategic Thought Leadership and flawless execution​</li><li>Identify opportunities for increased partnership and elevate those opportunities to organizational partners​ ​</li><li>Facilitate a clear day-to-day and strategic two-way communication between NIQ and Customers​</li><li>Serve as the SPOC for coverage, quality, delivery, servicing, and technical issues escalation from Industry Insights, Customer Service, and/or Operations/Data Science, and drive and coordinate internal cross-functional customer issue resolution and associated response​</li><li>Lead onboarding process and own the setup of client onboarding in collaboration with other CS functions​</li><li>&nbsp;Understand and be able to explain CPS usage (facts and fundamentals) to clients accurately and confidently, ​</li><li>&nbsp;Be able to bring insights from CPS (especially to create CPS sales opportunities for other markets if the client is at HQ, also responsible for an NIQ market with CPS, where they are not purchasing CPS from NIQ)​</li></ul><br>Qualifications<br><p>1-2 years of experience in the CPG industry and/or related sales, category management, market research​</p><br><p>- Prior experience with NIQ (or similar) solutions preferred ​Analytics space, including POS/Panel data ​</p><br><p>- Strong knowledge of the CPG industry and client organizations ​​</p><br><p>-​ Consultative client skills and innovative problem-solving skills ​​</p><br><p>- Proven experience in successfully leading complex client relationships ​​</p><br><p>- Proven track record of building client engagement ​​</p><br><p>- Experience building relationship and consensus with clients ​​</p><br><p>- Ability to successfully influence and negotiate with clients, colleagues, and Executives/management​</p><br><p>- Ability to write and deliver effective proposals and presentations ​​</p><br><p>- Proven and quantifiable overachievement of revenue, sales and profitability objectives; strong pipeline management skills with a track record of predictability and consistency ​​</p><br><p>- Proven skills managing selling cycles from four week to six ​</p><br><p>-&nbsp; Bachelors degree</p><br><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br> <p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook</p><br> <p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.&nbsp;We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.&nbsp;To learn more about our ongoing efforts in diversity and inclusion, please visit the&nbsp;https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>