Call Center Jobs - Ajman UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Make outbound calls to customers and generate sales</p></li><li><p>Explain product/service details clearly</p></li><li><p>Convince customers to buy or use services</p></li><li><p>Handle inbound customer queries</p></li><li><p>Follow up on leads and convert them into sales</p></li><li><p>Maintain customer database and records</p></li><li><p>Achieve daily/weekly/monthly sales targets</p></li><li><p>Handle customer objections and provide solutions</p></li><li><p>Build and maintain good customer relationships</p></li><li><p>Report sales activity to the manager</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills:</p><ul><li><p>Good communication and fluency in English/Hindi-Must/Telgu//Kannada/Gujarati/</p></li><li><p>Strong convincing and negotiation skills</p></li><li><p>Basic computer and CRM knowledge</p></li><li><p>Good listening and customer handling skills</p></li><li><p>Confidence and positive attitude on calls</p></li><li><p>Ability to handle rejection and pressure</p></li></ul><p>Qualifications:</p><ul><li><p>Minimum 10th / 12th pass</p></li><li><p>Diploma or Bachelor’s degree preferred (not always mandatory)</p></li><li><p>Basic computer knowledge (MS Office, CRM tools)</p></li></ul><p>Experience:</p><ul><li><p>Fresher to 1–2 years experience in telesales / telemarketing preferred</p></li><li><p>Experience in call center or customer service is an advantage</p></li><li><p>Sales experience in any industry is helpful</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Make outbound calls to customers and generate sales</p></li><li><p>Explain product/service details clearly</p></li><li><p>Convince customers to buy or use services</p></li><li><p>Handle inbound customer queries</p></li><li><p>Follow up on leads and convert them into sales</p></li><li><p>Maintain customer database and records</p></li><li><p>Achieve daily/weekly/monthly sales targets</p></li><li><p>Handle customer objections and provide solutions</p></li><li><p>Build and maintain good customer relationships</p></li><li><p>Report sales activity to the manager</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills:</p><ul><li><p>Good communication and fluency in English/Hindi-Must/Telgu/Tamil/Tulu/Kannada/Gujarati/Malyalam languages</p></li><li><p>Strong convincing and negotiation skills</p></li><li><p>Basic computer and CRM knowledge</p></li><li><p>Good listening and customer handling skills</p></li><li><p>Confidence and positive attitude on calls</p></li><li><p>Ability to handle rejection and pressure</p></li></ul><p>Qualifications:</p><ul><li><p>Minimum 10th / 12th pass </p></li><li><p>Diploma or Bachelor’s degree preferred (not always mandatory)</p></li><li><p>Basic computer knowledge (MS Office, CRM tools)</p></li></ul><p>Experience:</p><ul><li><p>Fresher to 1–2 years experience in telesales / telemarketing preferred</p></li><li><p>Experience in call center or customer service is an advantage</p></li><li><p>Sales experience in any industry is helpful</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>TECHZONE CENTER – AJMAN, UAE</p><p>Job Title: Sales man – Electronics</p><p>Job Type: Full-time</p><p>Location: Ajman, UAE</p><p>Job Description: TechZone Center is looking for an energetic and experienced Sales Boy to join our electronics sales team in Ajman. The ideal candidate should have strong communication skills, good knowledge of electronics products, and experience in customer service and retail sales.</p><p>Responsibilities:</p><ul><li><p>Assist customers in selecting electronics products</p></li><li><p>Explain product features and specifications</p></li><li><p>Maintain excellent customer service</p></li><li><p>Achieve sales targets</p></li><li><p>Keep the showroom clean and organized</p></li><li><p>Handle product inquiries professionally</p></li><li><p>Support daily store operations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li><p>Filipino male candidate</p></li><li><p>Minimum 2 years experience in electronics sales</p></li><li><p>Good communication and interpersonal skills</p></li><li><p>Knowledge of electronics and accessories</p></li><li><p>Friendly, active, and presentable personality</p></li><li><p>Ability to work in a fast-paced environment</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Greeting and welcome all visitors and clients in a friendly and professional manner.</p></li><li><p>Issue customer service tokens to all customers and ensure visitors are directed to appropriate person or directed to seating area.</p></li><li><p>Offer refreshments and ensure that the baristas are taking care of the customers.</p></li><li><p>Keep the customers updated and engaged, if there are any delays, at the waiting area.</p></li><li><p>Ensure only one customer is being attended at a time by our staff.</p></li><li><p>Check all counters frequently for inactive or pending tokens and escalate to CRM.</p></li><li><p>Answer incoming calls, respond to general inquiries, log into the ERP System and assign to the right person with accurate notes and details.</p></li><li><p>Maintain a clean, organized, and presentable reception area always.</p></li><li><p>Report daily token delays, issues, and unusual cases to the Customer Relations Manager.</p></li><li><p>Handle customer feedback and immediately inform the Customer Relations Manager about complaints or service concerns.</p></li><li><p>Registration of all the calls received through the bright-call and assigned to the relevant department till the system automated the calls integration.</p></li><li><p>Sending and receiving couriers, if and when required.</p></li><li><p>Performing any other tasks or responsibilities assigned by management as required.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong customer service and interpersonal skills.</p></li><li><p>Good organizational and multitasking abilities.</p></li><li><p>Basic computer proficiency, including ERP/CRM systems and Microsoft Office.</p></li></ol><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily logistics operations, ensuring timely and efficient movement of goods while adhering to company policies and procedures.</li><li>Collaborate with suppliers and transportation partners to negotiate contracts and optimize shipping routes for cost savings.</li><li>Implement and monitor key performance indicators (KPIs) to assess logistics performance and identify areas for improvement.</li><li>Manage inventory levels and conduct regular audits to maintain accuracy and prevent stock discrepancies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key Responsibilities</p><p>Operations &amp; Fleet Coordination</p><ul><li><p>Coordinate the movement of goods from the factory to distribution centers and from distribution centers to customer locations.</p></li><li><p>Prepare and monitor daily delivery schedules in coordination with the Sales and Warehouse teams.</p></li><li><p>Optimize delivery routes to improve efficiency, reduce delays, and control transportation costs.</p></li><li><p>Supervise the daily operations of company vehicles, including vans, trailers, and leased vehicles, ensuring they are operational and available.</p></li><li><p>Coordinate with third-party transport providers, trailer companies, and vehicle leasing vendors when required.</p></li><li><p>Monitor vehicle maintenance schedules and report any operational issues promptly.</p></li></ul><p>Team Supervision</p><ul><li><p>Supervise and support a team of drivers and logistics helpers.</p></li><li><p>Assign daily routes and responsibilities while monitoring attendance and productivity.</p></li><li><p>Track team performance using KPIs such as on-time delivery, delivery accuracy, fuel consumption, vehicle utilization, and idle time.</p></li><li><p>Assist in training logistics helpers to develop into professional drivers.</p></li><li><p>Promote a culture of safety, discipline, accountability, and teamwork.</p></li></ul><p>Compliance &amp; Documentation</p><ul><li><p>Ensure all company vehicles have valid registrations, insurance, permits, and required documentation.</p></li><li><p>Coordinate renewals and maintain compliance with transportation regulations.</p></li><li><p>Maintain organized records of fleet documents, driver licenses, vehicle maintenance, and compliance reports.</p></li><li><p>Ensure adherence to company policies and road safety standards.</p></li></ul><p>Planning &amp; Reporting</p><ul><li><p>Monitor logistics performance and prepare operational reports.</p></li><li><p>Analyze delivery and fleet data to identify opportunities for cost savings and operational improvements.</p></li><li><p>Work closely with Warehouse, Sales, Procurement, and Operations teams to ensure timely and efficient deliveries.</p></li><li><p>Recommend process improvements to enhance fleet utilization and service quality.</p></li></ul><p>Requirements</p><p>Qualifications</p><ul><li><p>Bachelor's degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.</p></li></ul><p>Experience</p><ul><li><p>Minimum <strong>7–14 years</strong> of experience in logistics, transportation, fleet operations, or a similar supervisory role.</p></li><li><p>Experience supervising drivers and coordinating transportation activities.</p></li><li><p>Familiarity with fleet maintenance, route planning, and transportation compliance.</p></li></ul><p>Skills</p><ul><li><p>Strong leadership and supervisory skills.</p></li><li><p>Excellent planning and organizational abilities.</p></li><li><p>Good knowledge of fleet operations and logistics processes.</p></li><li><p>Proficiency in Microsoft Excel and logistics management systems.</p></li><li><p>Strong communication and problem-solving skills.</p></li><li><p>Ability to work under pressure and meet delivery deadlines.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>• Responsible to welcome and greet patients/customers as they enter the pharmacy.</p><p>• Dispensing must be performed accurately in an orderly manner in the correct dosage &amp; quantity as prescribed by the physician with clear instructions and in a package that maintains the potency of the medicine.</p><p>• Work closely with pharmacy staff. Facilitate, induct, train &amp; develop staff on their job When necessary and encourage effective teamwork.</p><p>&nbsp;• Ensure every patient walk’s in has been taken care and nobody is left unattended and unsatisfied.</p><p>• Responsible for maintenance of medicine /general products on the rack and ensure to locate the correct medicine from the rack as per prescription.</p><p>• Ensure proper maintenance of inventory and make sure it is handled properly.</p><p>• Under no circumstances lying of medicine on pharmacy floor would be entertained. Strict action would be taken against any pharmacist violating this procedure.</p><p>• Responsible to handle phone calls in the pharmacy and provide information to customer queries.</p><p>• Responsible to implement and Improve Quality SOPs in the pharmacy as per MOH guidelines and work closely with Quality Manager.</p><p>• Ensure the pharmacy coordinators are escorting all clinic patients to our pharmacy.</p><p>• Ensure the pharmacy is MOH compliant and update all the documents regularly and kept in the pharmacy.</p><br><p><strong><u>Liquidation</u></strong></p><p>• Responsible for Liquidation of pharmacy stock.</p><p>• Ensure to have a proper plan to liquidate product with short shelf life to avoid non-moving and expiry issues.</p><p>• Responsible to notify purchase coordinator of slow and fast-moving products from the ERP</p><p>• Give priority to non-moving stock for OTC.</p><p>• Prepare and submit a monthly report of non-moving items from the rack to the purchase coordinator and responsible for liquidation of non-moving product.</p><br><p><strong><u>Inventory Control</u></strong></p><p>• Each cash bill should be completed at the time of dispensing.</p><p>• Responsible to check the stock of assigned rack weekly and send the report to the pharmacy manager/supervisor.</p><p>• Ensure the medicines are well arranged in the racks and managed properly.</p><p>• Ensure to check with the doctor and get the prescription changed in case of any change in the medicines and never take any own decision of changing medicine than what is prescribed.</p><br><p><strong><u>Purchase &amp; Sales Related</u></strong></p><p>• Responsible to check and submit the insurance claim forms to insurance department</p><p>• Responsible for all the clerical paper works relating to insurance claims processed by his team on a regular basis. • Cash dealings must be accurate with proper approvals, and any variance must be informed to accounts department.</p><p>• Daily collection statement and physical cash collection should tally, cash collection should send to accounts on daily basis. Logbook to be maintained for the cash sent with the assigned staff.</p><p>Near expiry/Expired Products or Medicines</p><p>• Ensure the products/medicines removed from the rack 3 months before the expiry and submit report to Purchase Coordinator.&nbsp;</p><p>• Ensure to label the near expiry stock and return to either NPCL or to the supplier.</p><p>• Responsible for product expiry on the assigned rack.</p><br><p><strong><u>Occupational Safety and Health Management Systems</u></strong></p><ul><li><p>Comply with reasonable OSH instructions, policies and safe working procedures</p></li><li><p>Use of appropriate personal protective equipment and safety systems.</p></li><li><p>&nbsp;Be familiar with emergency and evacuation procedures</p></li><li><p>&nbsp;Not willfully or recklessly endanger anyone’s health and safety</p></li><li><p>Assist with the preparation of risk assessments</p></li><li><p>Report OSH Hazards, incidents, Near misses and issues</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.</p></li></ul><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possesses a Bachelor of Pharmacy (BPharm) degree or equivalent, demonstrating a solid foundation in pharmaceutical sciences.</li><li>Holds a valid Pharmacist license and registration, ensuring legal compliance and professional recognition.</li><li>Has experience in a retail or hospital pharmacy setting, having experience with dispensing, compounding, and patient counseling.</li><li>Demonstrates a minimum of 1-2 years of relevant work experience, showcasing practical application of pharmaceutical knowledge.</li><li>Is fluent in English (both written and spoken), and any additional languages are a plus for patient communication.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Research Analyst</strong><br><em>Job Description</em></p><p>Location: Ajman, UAE | Employment Type: Full-Time | Salary: AED 1,500 – 2,000 per month</p><p><strong>About the Role</strong></p><p>We are looking for a sharp, self-driven Research Analyst to support the CEO and Chief of Staff at Sahara Group. This is a ground-level role with direct exposure to leadership, requiring someone who can move fast, figure things out independently, and deliver clean output across research, outreach, and reporting. If you know how to use AI tools to punch above your weight and can close a conversation on the phone or over email, this role is for you.</p><p><strong>Key Responsibilities</strong></p><p><em>Research and Analysis</em></p><ul><li><p>Conduct general research on markets, companies, individuals, properties, and opportunities as directed by the CEO and CoS</p></li><li><p>Synthesise findings into clear, concise reports and briefing notes</p></li><li><p>Track sector developments, competitor activity, and market trends relevant to group interests</p></li><li><p>Build and maintain reference databases, trackers, and research libraries</p></li></ul><p><em>Reporting and Documentation</em></p><ul><li><p>Prepare weekly and ad hoc reports for internal leadership use</p></li><li><p>Structure and format outputs clearly, whether a one-pager, a summary deck, or a data table</p></li><li><p>Maintain organised records of research, correspondence, and task outputs</p></li><li><p>Support preparation of presentations and briefing materials as needed</p></li></ul><p><em>Outreach and Follow-ups</em></p><ul><li><p>Reach out to real estate agents, brokers, vendors, and external contacts on behalf of the group</p></li><li><p>Set up meetings, calls, and site visits; follow through until confirmed</p></li><li><p>Handle high-priority connects over phone and email with professionalism and persistence</p></li><li><p>Track all outreach activity and report pipeline status regularly to the CoS</p></li></ul><p><em>AI-Assisted Work</em></p><ul><li><p>Use Claude (AI) at an intermediate to advanced level (Level 3 to 5) to accelerate research, drafting, analysis, and task execution</p></li><li><p>Demonstrate ability to build and run simple AI-assisted workflows and prompts for repeatable tasks</p></li><li><p>Apply code agent capabilities where relevant: data extraction, formatting automation, bulk outreach drafts</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Starting salary of AED 1,500 to AED 2,000 per month</p></li><li><p><em>Salary is subject to revision at the 6-month mark based on performance review</em></p></li><li><p>Direct working exposure to the CEO and Chief of Staff</p></li><li><p>Hands-on experience across real estate, investments, and group operations</p></li><li><p>Fast-paced, no-bureaucracy environment where output is what counts</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Demonstrated ability to use Claude or equivalent AI tools at Level 3 to 5, including code agent functionality</p></li><li><p>Proven track record of closing high-priority outreach: meetings set, connections made, responses generated via phone or email</p></li><li><p>Street smart, resourceful, and able to operate with minimal hand-holding</p></li><li><p>Strong written and verbal English communication skills</p></li><li><p>Knowledge of UAE real estate market preferred</p></li><li><p>Proficient in MS Office and Google Workspace; comfortable with spreadsheets and structured data</p></li><li><p>Organised, deadline-oriented, and able to juggle multiple research tracks simultaneously</p></li><li><p>Based in or able to commute to Ajman</p></li></ul><p></p></section>