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<h2 class="h5">Job description</h2>
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<span><b>Key Responsibilities</b> <br></span><p><strong><span>Strategy</span></strong><br><span>• Strategies for Revenue generation and business development </span><br><span>• Business objectives and goals </span><br><span>• Drive the Digital Agenda </span></p><br><br>
<p><strong><span>Business</span></strong><br><span><strong><span>Acquisition & Sales Management</span></strong></span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process. </span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br> <br><p><span><strong><span>Customer Relationship Building</span></strong></span><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High-Net-Worth customers of the Bank</span></p><br><br>
<p><strong><span>Processes</span></strong><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></p><br><br> <br><p><strong><span>People & Talent</span></strong><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br>
<p><br><strong><span>Risk Management</span></strong><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span><br></p><br><br>
<p><strong><span>Governance</span></strong><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br> <br><p><strong><span>Regulatory & Business Conduct </span></strong><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br>
<p><strong><span>Key stakeholders</span></strong><br><strong><span>Internal:</span></strong><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span><br><strong><span>External:</span></strong><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<p><strong><span>Other Responsibilities</span></strong><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience</span></p><br><br><b>Qualifications</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><strong>Do the right thing</strong> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><strong>Never settle,</strong> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><strong>Are better together,</strong> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><strong>In line with our Fair Pay Charter,</strong> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><strong>Core bank funding for retirement savings, medical and life insurance,</strong> with flexible and voluntary benefits available in some locations.</li>
<li><strong>Time-off</strong> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><strong>Flexible working</strong> options based around home and office locations, with flexible working patterns.</li>
<li><strong>Proactive wellbeing support</strong> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><strong>A continuous learning culture</strong> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><strong>Being part of an inclusive and values driven organisation,</strong> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
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<p><strong>A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe.</strong></p><br><p><strong>Showcase the value of the Immersive One platform and secure the technical win alongside a team of the brightest minds in cybersecurity. At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on!!</strong></p><br><p>Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, cyber security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness.</p><br><p>Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows</p><br><p><strong>https://www.immersivelabs.com/why-immersive-labs</strong></p><br><p>We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.</p><br><p><br>Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than $180 million and been voted a Best place to work on multiple occasions!</p><br><p><u>https://www.immersivelabs.com/company/our-story</u></p><br><p><em>“The speed at which Immersive Labs produces technical content is hugely impressive, and this turnaround has helped get our teams ahead of the curve, giving them hands-on experience with serious vulnerabilities, in a secure environment, as soon as they emerge.”</em></p><br><p>Head of Global Cybersecurity Operations, HSBC</p><br><p><br><strong>Solutions Consultant - Dubai, UAE<br></strong>We’re looking for an experienced cybersecurity professional with a number of years experience across the entire customer lifecycle - from pre-sales to post-sales and professional services - to join our growing Customer Experience team as a <strong>Solutions Consultant </strong>based in Dubai, covering the METNA region. </p><br><p>The <strong>Scale Team</strong> at Immersive is a high-velocity engine that serves a large volume of customers and prospects through a fast, repeatable, digitally-led motion. As a Solution Consultant on the Scale Team, you'll own technical pre-sales and the first two months of onboarding across many accounts, and deliver one-to-many enablement that gets customers to value quickly and supports their migration to the Immersive One Core platform.</p><br><p>This is a role for someone who's energised by breadth, pace, and impact at scale — who'd rather run a sharp, repeatable motion across many customers than immerse deeply in a single account. You'll work as part of the Scale Team alongside our Inside Sales Reps and Customer Operations, turning qualified opportunities into demos, trials, onboardings, and adoption — fast!</p><br><strong>What You'll Do</strong><strong>Pre-sales demos and trials</strong><ul><li><p>Deliver product demonstrations built on the qualification Sales has completed, tailored quickly to the prospect's use case</p><br></li><li><p>Rank solution fit (Green / Yellow / Red / NA) to steer where Sales invests their time</p><br></li><li><p>Set up and run in-platform free trials, with one or two coaching sessions to guide prospects through the key features — proving value live, without bespoke success plans or post-POV reports</p><br></li><li><p>Answer technical questions and flag obvious blockers early</p><br></li><li><p>Maintain strong working knowledge of the Immersive platform and competitor technologies</p><br></li></ul><strong>Onboard new customers (first 60 days)</strong><ul><li><p>Run kick-off sessions and deliver a contained onboarding within a strict two-month window across a small number of meetings</p><br></li><li><p>Provide light-touch integration guidance — point customers to documentation and standard connectors, and route deeper technical needs to Support</p><br></li><li><p>Run month-one and month-two check-in and coaching sessions, with the digital academy as the core enablement engine</p><br></li></ul><strong>Drive adoption and migration at scale</strong><ul><li><p>Deliver one-to-many activities — webinars, workshops, and Cyber Digital Bootcamps — to drive adoption and value across the customer base</p><br></li><li><p>Support the phased migration of Standard customers to Immersive One Core, contributing to repeatable enablement content and self-serve resources</p><br></li><li><p>Re-engage on expansion when a signal appears, running the same light demo / trial-coaching motion for the expansion scope</p><br></li></ul><strong>Across everything</strong><ul><li><p>Partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient</p><br></li><li><p>Serve as the voice of the customer to our product, content, and engineering teams to influence innovation</p><br></li><li><p>Stay informed of evolving threats, AI, trends, and new technologies</p><br></li></ul><strong>Sounds good? We’d love to hear from you if you have proven experience in the following areas, but don’t worry if you don’t hit each one exactly, although experience working within cybersecurity is essential:</strong><ul><li><p>2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role — ideally in a SaaS or cybersecurity environment</p><br></li><li><p>Comfortable working at high volume and pace, running repeatable motions across many accounts and keeping engagements within tight time boxes</p><br></li><li><p>You're a confident presenter to both technical and non-technical audiences, including one-to-many formats such as webinars and bootcamps</p><br></li><li><p>Able to qualify and prioritise quickly, and to communicate technical concepts in a clear, jargon-free way</p><br></li><li><p>Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)</p><br></li><li><p>Knowledge of information security concepts, domains, compliance, and standards</p><br></li></ul><ul><li><p>Experience delivering onboarding, enablement, or one-to-many sessions at scale</p><br></li><li><p>Familiarity with product-led growth (PLG) or digitally-led customer motions</p><br></li><li><p>Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments would be useful but not essential</p><br><p><strong>Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:</strong></p><br></li><li><p><strong>Driven</strong> - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence.</p><br></li><li><p><strong>Inclusive</strong> - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace.</p><br></li><li><p><strong>Customer Centric</strong> - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners expectations by crafting products, services and experience that surprise, delight and ensuring they feel valued and supported every day.</p><br></li><li><p><strong>One Team - </strong>We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future.</p><br></li></ul><p>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated <u>interview process</u> page.</p><br><p><strong><br>As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:</strong></p><br><ul><li><p>You'll receive additional benefits allowance to use towards your chosen pension, healthcare and housing.</p><br></li><li><p>Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day</p><br></li><li><p>Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover,</p><br></li><li><p>Career and learning development through the platform and our ‘Learn Anything’ fund</p><br></li><li><p>Share in the companies success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours</p><br></li><li><p>Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working</p><br></li><li><p>We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms</p><br></li><li><p>While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region.</p><br></li></ul><p>Find out more about life at Immersive <u>https://careers.immersivelabs.com</u></p><br><p><strong>Cyber threats wait for no one and neither should you. Apply now!</strong></p><br><p><strong><br>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.</strong></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br> <p><strong><span>Who You’ll become</span></strong></p><br>
<p><span>A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts. </span></p><br> <p><strong><span>What You’ll Do</span></strong></p><br> <p><span>As a Solution Advisor within the SAP Next Gen - Academy for Customer Success, you will be responsible to: </span></p><br>
<ul>
<li><span>Successfully complete a </span><span>10-month program that strengthens the foundation for a successful customer-facing career at SAP.</span></li>
<li><span>Participate in experiential learning opportunities with colleagues from all over the world and </span><span>acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</span></li>
<li><span>Receive on-the-job training under the mentorship of a senior Solution Advisor colleague</span><span> while working with our customers to gain real world experience </span><span>and acquire the </span><span>skills necessary to help guide our customers through their Digital Transformation journey. </span></li>
</ul> <p><span>The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. </span><span>After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will </span><span>create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.</span></p><br> <p><strong><span>What You Bring</span></strong></p><br> <ul>
<li><span>2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills. </span></li>
<li><span>Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency. </span></li>
<li><span>A cooperative and productive approach to working relationships, internally and externally. </span></li>
<li><span>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results. </span></li>
<li><span>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI. </span></li>
<li><span>Strong Business Acumen, including demonstrated knowledge of business processes and/or industries. </span></li>
<li><span>Proficiency in English to engage with our global network. </span></li>
<li><span>AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) </span></li>
<li><span>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. </span></li>
<li><span>Strong problem-solving, </span><span>project management,</span> <span>and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. </span></li>
</ul>
<ul>
<li><span>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. </span></li>
<li><span>A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.</span></li>
</ul> <p><strong><span>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</span></strong></p><br> <p><strong><span>About SAP Academy for Customer Success</span></strong></p><br>
<p><span>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</span></p><br>
<p><span>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.</span></p><br> <p><strong><span>#SAPAcademyforCustomerSuccess </span></strong></p><br>
<p><strong><span>#SAPNextGen</span></strong></p><br> <p><strong><span>SAP Next Gen</span></strong><span> is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.</span></p><br> <p><span>SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our <strong>hybrid work setup</strong> consists of <strong>three days a week in the office or on-site with customers or partners.</strong></span></p><br> <p><span><span>We are planning a practical and immersive portion of our program, which will l</span><span>ikely </span></span><span>involve participants spending <strong>four (4) weeks, spread across two trips, in San Ramon, California.</strong> This experience is designed to provide unparalleled hands-on learning and networking opportunities. </span></p><br>
<p><span>During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, <strong>vacation will not be approved during some critical times of the program. </strong></span></p><br> <p><span>Candidate must currently possess unrestricted work authorization for the country where they are applying and do not require current or future employer sponsorship for a visa.</span></p><br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 458678 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br>
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Preferred candidate </h2>
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United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br> <p><strong><span>Who You’ll Become</span></strong></p><br>
<p><span>The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is expected to serve as the strategic point of contact for the customer within the assigned solution portfolio and to leverage appropriate resources across SAP functions to maintain overall customer health.</span></p><br> <p><strong><span>What You’ll Do</span></strong></p><br>
<p><span>As a CSM within the SAP Next Gen - Academy for Customer Success, you will be responsible to: </span></p><br>
<ul>
<li><span>Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical <span>customer-facing function within our dynamic Customer Success board area. </span></span></li>
<li><span>Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process. </span></li>
<li><span>Enhance skills around your solution portfolio, managing customer retention, and driving value realization.</span></li>
<li><span>Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.</span></li>
</ul> <p><span>The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth.</span></p><br> <p><strong><span>What You Bring</span></strong></p><br>
<ul>
<li><span>2–3 years of experience supporting customers and driving business transformation, ideally in consulting or account management. </span></li>
<li><span>Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity. </span></li>
<li><span>A cooperative and productive approach to working relationships, internally and externally. </span></li>
<li><span>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results. </span></li>
<li><span>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI. </span></li>
<li><span>Strong Business Acumen, including demonstrated knowledge of business processes and/or industries. </span></li>
<li><span>Proficiency in English to engage with our global network. </span></li>
<li><span>AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) </span></li>
<li><span>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. </span></li>
<li><span>Strong problem-solving, </span><span>project management,</span><span> and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. </span></li>
<li><span>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. </span></li>
<li><span>A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.</span></li>
</ul> <p><span>CSM Focus:</span></p><br> <p><strong><span>SAP SuccessFactors (Human Capital Management - HCM) </span></strong><span>- Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.</span></p><br> <p><strong><span>SAP Business Transformation Management (BTM) - </span></strong><span>Knowledge in Business Process Management/Business Process Automation applications. </span></p><br> <p><strong><span>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</span></strong></p><br> <p><strong><span>About SAP Academy for Customer Success</span></strong></p><br>
<p><span>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</span></p><br>
<p><span>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.</span></p><br> <p><strong><span>#SAPAcademyforCustomerSuccess </span></strong></p><br> <p><strong><span>#SAPNextGen</span></strong></p><br> <p><strong><span>SAP Next Gen</span></strong><span> is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business. </span></p><br> <p><span>SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our <strong>hybrid work setup</strong> consists of <strong>three days a week in the office or on-site with customers or partners.</strong></span></p><br> <p><span><span>We are planning a practical and immersive portion of our program, which will l</span><span>ikely </span></span><span>involve participants spending <strong>four (4) weeks, spread across two trips, in San Ramon, California.</strong> This experience is designed to provide unparalleled hands-on learning and networking opportunities. </span></p><br>
<p><span>During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, <strong>vacation will not be approved during some critical times of the program. </strong></span></p><br> <p><span>Candidate must currently possess unrestricted work authorization for the country where they are applying and do not require current or future employer sponsorship for a visa.</span></p><br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 458644 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></p><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p><span><strong>Strategy</strong></span><br><span>• Strategies for Revenue generation and business development</span><br><span>• Business objectives and goals</span><br><span>• Drive the Digital Agenda</span></p><br><br>
<p><span><strong>Business</strong></span><br><span>Acquisition & Sales Management</span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.</span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process.</span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Customer Relationship Building</strong></span><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br>
<p><span><strong>Processes</strong></span><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span><br><br><span><strong>People & Talent </strong></span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br> <br><p><span><strong>Risk Management</strong></span><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span><br><br><span><strong>Governance </strong></span><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span><br><br><span><strong>Regulatory & Business Conduct </strong></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span><br><span>External</span><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<p><span><strong>Other Responsibilities</strong></span><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience</span></p><br><br><b>Qualifications</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
Job title: Enterprise Architect Department: Engineering Department<br>JOB PURPOSE:The Enterprise Architect will be responsible for defining, governing and evolving the enterprise technology strategy, target architecture and engineering architecture standards across the organization. The role establishes enterprise-wide reference architectures, technology roadmaps, architecture principles and governance practices across multiple technology stacks including Java, . NET and Python, as well as cloud, integration, data, security and platform engineering domains. The Enterprise Architect will work closely with engineering leadership, solution architects, product, Dev Ops, QA, security, data, vendors and business stakeholders to ensure technology investments are scalable, secure, resilient, cost-effective and aligned with business strategy and long-term platform modernization goals.<br>KEY ACCOUNTABILITIES:Description:• Define and maintain the enterprise architecture vision, target-state architecture and multi-year technology roadmap for the engineering department.• Establish architecture principles, standards, patterns and reference architectures across application, integration, data, infrastructure, cloud, security and observability domains.• Govern enterprise system designs across multiple technology stacks including Java/Spring Boot, . NET/. NET Core/C#, Python/Fast API/Django/Flask and related ecosystem technologies.• Lead architecture governance forums, design review boards and technical decision-making processes to ensure consistency, quality and strategic alignment across engineering initiatives.• Partner with solution architects and engineering leads to review solution blueprints, HLD/LLD documents, C4 models, UML diagrams, deployment views, integration flows and API specifications.• Define enterprise standards for microservices, modular architecture, service-oriented architecture, event-driven architecture, API-led integration and domain-driven design.• Develop enterprise cloud architecture strategy across Azure, AWS and GCP, covering landing zones, network patterns, identity, compute, storage, databases, containers, Kubernetes, serverless and managed services.• Drive platform modernization, legacy transformation, cloud migration, re-platforming, refactoring and technical debt reduction programs across products and engineering platforms.• Define enterprise integration architecture including API gateways, service mesh, event streaming, message queues, ETL/ELT pipelines, third-party integrations and partner connectivity.• Guide data architecture decisions covering relational databases, NoSQL, caching, search, data pipelines, reporting, master data, data governance and analytical workloads.• Define secure-by-design architecture standards covering IAM, OAuth2/OIDC, SSO, Azure AD/Entra ID, secrets management, encryption, compliance, auditability and secure API design.• Establish non-functional requirement standards for scalability, performance, resilience, high availability, disaster recovery, observability, maintainability, operability and cost efficiency.• Collaborate with Dev Ops and platform teams to define enterprise CI/CD, infrastructure as code, environment strategy, release governance, monitoring, logging, tracing and operational readiness practices.• Evaluate and recommend enterprise technology platforms, frameworks, tools and vendors through trade-off analysis, POCs, prototypes, cost assessment and risk evaluation.• Create architecture decision records, technology selection guidelines, lifecycle standards, deprecation plans and risk mitigation plans for complex enterprise initiatives.• Support engineering leadership in portfolio planning, capability mapping, technology investment prioritization, capacity planning and cross-team dependency management.• Provide architecture-level guidance for critical production, performance, reliability, scalability, security and integration issues across enterprise systems.• Mentor solution architects, technical leads and senior engineers on system design, enterprise architecture practices, documentation quality, engineering standards and design reviews.• Represent engineering architecture in discussions with executive leadership, business stakeholders, vendors, clients and external partners.• Maintain enterprise architecture repositories, standards, roadmaps and governance documentation in Confluence or similar platforms.<br>QUALIFICATIONS, EXPERIENCE & SKILLS:Minimum Qualifications:• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or a related technical discipline, or equivalent practical experience. Minimum Experience:• 15+ years of relevant technology experience, including hands-on engineering background and 7+ years in architecture, enterprise architecture, solution design or senior technical leadership roles. Knowledge and Skill Requirements:• Strong enterprise architecture experience across complex engineering organizations, large-scale platforms, digital products and distributed systems.• Proven ability to define enterprise architecture strategy, target architecture, reference architectures, technology roadmaps, standards and governance frameworks.• Deep technical understanding of multiple technology stacks including Java/Spring Boot, . NET/. NET Core/C#, Python/Fast API/Django/Flask and modern backend frameworks.• Strong knowledge of enterprise architecture frameworks and practices such as TOGAF, Zachman, capability mapping, value streams, architecture governance and architecture decision records.• Expertise in microservices, domain-driven design, service-oriented architecture, modular monoliths, event-driven architecture, API-led integration and cloud-native design patterns.• Ability to review and guide HLD/LLD documents, UML diagrams, C4 models, sequence diagrams, deployment diagrams, integration architecture documents and API specifications.• Hands-on background with REST, g RPC, Graph QL, Open API/Swagger, API gateways, service mesh, load balancing, service discovery and fault-tolerance patterns.• Strong knowledge of cloud platforms such as Azure, AWS or GCP, including enterprise landing zones, networking, identity, compute, storage, managed databases, monitoring, scaling, availability and cost optimization.• Experience with containers, Docker, Kubernetes, Helm, serverless architecture, platform engineering and cloud-native deployment models.• Strong understanding of data architecture including relational databases, NoSQL, caching, search, data integration, data pipelines, reporting, data governance and analytical workloads.• Experience with database platforms such as MySQL, Oracle, MS SQL Server, Postgre SQL, Mongo DB or equivalent technologies, including data model review and SQL optimization considerations.• Experience with messaging and event streaming platforms such as Kafka, Rabbit MQ, Azure Service Bus, AWS SQS/SNS or equivalent technologies.• Strong security architecture knowledge including OAuth2/OIDC, SSO, Azure AD/Entra ID, IAM, secrets management, encryption, cryptography basics, secure API design and compliance considerations.• Ability to define and govern non-functional requirements for scalability, performance, resilience, high availability, disaster recovery, observability, maintainability and cost efficiency.• Strong understanding of Dev Ops practices, CI/CD, Git, infrastructure as code, automated testing, release governance, environment strategy and operational readiness.• Experience with observability platforms such as ELK/Elastic, Prometheus, Grafana, Splunk, App Dynamics, New Relic or cloud-native monitoring, logging and tracing tools.• Ability to evaluate technologies, vendors and platforms through structured trade-off analysis, POCs, prototypes, cost-benefit analysis and risk assessment.• Strong understanding of object-oriented programming, SOLID principles, clean architecture, design patterns, algorithms and data structures.• Experience supporting Agile delivery, portfolio planning, sprint readiness, backlog refinement, cross-team dependency management and engineering delivery governance.• Familiarity with JIRA, Confluence, architecture repositories, documentation governance and architecture knowledge management practices.• Excellent stakeholder management, communication and presentation skills, with the ability to influence executive, business, product and engineering audiences.• Ability to mentor architects and engineering leaders, resolve design conflicts, drive consensus and maintain consistent architecture quality standards.• Self-motivated, detail-oriented and collaborative, with strong analytical, problem-solving, strategic thinking and continuous improvement mindset.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.</p><br>
<p><br>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br>
<p><br>DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?</p><br>
<p><strong>Location - UAE</strong></p><br>
<p><span><strong>Job Purpose</strong></span></p><br>
<p>Experienced Strategic Accounts Manager to drive business growth in the Defense/Military Logistics sector. This role offers the unique opportunity to build lasting client relationships while contributing to critical defense logistics projects. This position offers from Sales, Account Management, Strategic Planning, client site visits, networking events, and proposal development.</p><br>
<p>Should work on collaborative environment where the candidates contribution directly impacts company growth. While based in our office, this role involves regular travel to client sites and industry events, relationship-builder with defense industry experience and a passion for driving business growth.</p><br>
<p><strong>Key Accountabilities:</strong></p><br>
<ul>
<li>Build & Expand: Identify and develop new client relationships in the defense sector, with a goal of adding new customers</li>
<li>Manage & Grow: Nurture existing accounts and expand opportunities within current client organizations, driving</li>
<li>Deliver Excellence: Oversee proposal development and collaborate with our internal teams to create winning bids that meet client needs and company profitability goals.</li>
</ul>
<p><strong>Key Responsibilities:</strong></p><br>
<ul>
<li>Manage customer interactions including fostering relationships, making customer calls and closing deals</li>
<li>Regular customer visits and potential clients within assigned territory.</li>
<li>Collaborate with manager to ensure alignment with branch strategies in forecasting, business planning, and pipeline development</li>
<li>Demonstrate solid decision-making skills and ability to prioritize ever-changing daily tasks</li>
<li>Work closely with other internal departments to ensure a seamless and positive customer experience</li>
<li>Consult with several levels of decision-makers and buying influences to understand customers’ business challenges and supply chain goals</li>
<li>Ability to develop tailored solutions that deliver value and support the customer’s business strategy</li>
<li>Expected to bring own contribution not only by consistently achieving net revenue targets, but also by sharing opinions and ideas, as well as best practices, to support the success of the entire team and the Branch/Countries they work with</li>
<li>Prospect, plan and conduct face to face visits with new prospective customers within Branch territory</li>
<li>Remain engaged with customers to maintain relationship and ensure ongoing success of accounts in collaboration with local assigned Account Executive/Account Manager</li>
<li>Follow up and respond to sales leads generated by overseas offices or assigned by your Manager.</li>
<li>Attend training sessions created to enhance relevant knowledge and skills</li>
<li>Co-ordinate quotes with CS Team and facilitate the transition of new customers to the local Account Executive/Account Manager</li>
</ul>
<p><strong>Education and Experience:</strong></p><br>
<ul>
<li>5+ years’ experience in Defense Logistics</li>
<li>Minimum 2+ years in sales and relationship management</li>
<li>Master’s Degree in logistics, business or equivalent</li>
</ul>
<p><strong>Specialist Knowledge & Skills</strong></p><br>
<ul>
<li>Strong communication and organizational skills</li>
<li>Proficiency in MS Office and other IT related tools</li>
<li>Advanced knowledge of logistical concepts and supply chain terminology</li>
<li>Excellent communication and presentation skills</li>
<li>Ability to multi-task, prioritize, and manage time effectively</li>
<li>Self-driven, results-orientated individual with a positive outlook and clear focus on high quality and business profitability</li>
<li>Keen sense for business development with a clear “hunter” mentality</li>
<li>Business development and account management experience preferred</li>
<li>Multiple Account Management Experience preferred</li>
</ul>
<p>As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.</p><br>
<p><br>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamili</p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>NYU Abu Dhabi invites applications for a Kawader Research Assistant Fellow position in </span><span>Voice Studies and Cultural Anthropolinguistics</span><span> within the Arts and Humanities division.</span></p><br><br>
<p><span>The successful candidate will support two major, interconnected book projects exploring the intersections of voice, cultural performance, and alternative linguistic modalities.</span></p><br><br>
<p><span>1. </span><strong><span>Project A (Monograph)</span></strong><span><strong>:</strong> An exploration of the sonic philosophies of Antonin</span></p><br><br>
<p><span>Artaud specifically reframed and analysed through the lens of Bedouin vocal</span></p><br><br>
<p><span>traditions.</span></p><br><br>
<p><span>2. </span><strong><span>Project B (Edited Volume/Monograph)</span></strong><span><strong>:</strong> A comprehensive study</span></p><br><br>
<p><span>of glossolalia (speaking in tongues/non-semantic vocalisation) and its cultural,</span></p><br><br>
<p><span>ritualistic, and spiritual relevance within the Arab world and beyond.</span></p><br><br>
<br>
<p><span>The successful candidate will play a pivotal role in bridging theory and fieldwork, with the </span><span>potential to co-author a chapter in the forthcoming volume. This position offers a unique </span><span>global itinerary, including supporting a 4-month visiting fellowship at the University of </span><span>Victoria (Canada) and contributing to the foundational development of a new Voice Studies </span><span>& Epistemological Research Centre in the UAE.</span></p><br><br>
<br>
<span>What the Program Offers</span>
<ul>
<li>
<p><span>Full-time paid research position for up to 3 years.</span></p><br><br>
</li>
<li>
<p><span>Mentorship by NYUAD faculty.</span></p><br><br>
</li>
<li>
<p><span>Professional development and training opportunities.</span></p><br><br>
</li>
<li>
<p><span>Exposure to interdisciplinary research in voice studies, cultural anthropolinguistics, and performance studies.</span></p><br><br>
</li>
<li>
<p><span>Opportunity to co-author a scholarly book chapter.</span></p><br><br>
</li>
<li>
<p><span>International research experience, including support for a four-month visiting fellowship at the University of Victoria (Canada).</span></p><br><br>
</li>
<li>
<p><span>Experience contributing to the establishment of a new Voice Studies & Epistemological Research Centre in the UAE.</span></p><br><br>
</li>
</ul>
<span>Key Responsibilities</span>
<ul>
<li>
<p><span>Research & Literature Synthesis</span><span>: Conduct deep archival and secondary literature </span><span>reviews on Artaud’s theatre of cruelty/glossolalia, sound studies, and Middle Eastern </span><span>oral/vocal histories.</span></p><br><br>
</li>
</ul>
<ul>
<li>
<p><span>Fieldwork & Participant Coordination</span><span>: Assist in organizing, executing, and </span><span>documenting ethnographic fieldwork exploring vocal traditions and glossolalia in the </span><span>Arab world; recruit and liaise with research participants.</span></p><br><br>
</li>
</ul>
<ul>
<li>
<p><span>Co-Authorship & Writing</span><span>: Collaborate on draft conceptualizations, with the </span><span>opportunity to formally co-author a book chapter based on field data or theoretical </span><span>synthesis.</span></p><br><br>
</li>
</ul>
<ul>
<li>
<p><span>Administrative & Publication Liaison</span><span>: Manage administrative workflows for the </span><span>book projects, including corresponding with co-editors, publishers, and contributing </span><span>authors.</span></p><br><br>
</li>
</ul>
<ul>
<li>
<p><span>Institutional Development</span><span>: Assist in administrative and strategic tasks related to </span><span>setting up the Voice Studies & Epistemological Research Centre in the UAE.</span></p><br><br>
</li>
</ul>
<span>Supervision</span>
<p><span>Supervised by </span><span>Chinasa Ezugha</span></p><br><br>
<br>
<br>Qualifications<span>Required</span>
<ul>
<li>
<p><span>Graduate degree in an Arts or Humanities discipline, or a Master's degree in a related field.</span></p><br><br>
</li>
<li>
<p><span>Fluency in English and Arabic (Classical and/or relevant regional dialects vital for fieldwork).</span></p><br><br>
</li>
<li>
<p><span>Experience or training in qualitative research methods, ethnography, oral history interviewing, or field audio recording.</span></p><br><br>
</li>
<li>
<p><span>Strong academic writing skills and familiarity with academic citation and formatting standards.</span></p><br><br>
</li>
<li>
<p><span>Excellent organizational and administrative skills, including experience managing communications with multiple stakeholders.</span></p><br><br>
</li>
<li>
<p><span>Willingness and ability to travel internationally, including participation in a four-month residency at the University of Victoria (Canada) and fieldwork across the Arab world.</span></p><br><br>
</li>
</ul>
<span>Preferred</span>
<ul>
<li>
<p><span>Background or strong interest in Voice Studies, Sound Studies, Performance Studies, decolonial epistemologies, or the avant-garde ( specifically Artaud).</span></p><br><br>
</li>
<li>
<p><span>Prior experience with academic publishing workflows, including manuscript preparation, indexing, or copyediting.</span></p><br><br>
</li>
</ul>
<p><strong><span>Specialized Technical, Computational, or Research Competencies</span></strong></p><br><br>
<ul>
<li>
<p><span>Methodological Versatility:</span><span> Demonstrated ability to work with varied research </span><span>methodologies alongside strong analytical skills in synthesizing complex data.</span></p><br><br>
</li>
</ul>
<ul>
<li>
<p><span>Audio/Field Technology</span><span>: Familiarity with high-quality field recording equipment and basic audio editing/archiving software (e.g., Audacity, Adobe Audition) for preserving vocal performances.</span></p><br><br>
</li>
<li>
<p><span>Epistemological Frameworks</span><span>: Strong literacy in decolonial methodologies and non- Western epistemologies of language and body.</span></p><br><br>
</li>
</ul>
<p><strong><span>Learning Outcomes & Professional Development</span></strong></p><br><br>
<ul>
<li>
<p><span>Publication Record</span><span>: Direct mentorship through the academic publishing cycle, </span><span>culminating in a verifiable co-authorship credit on a major book chapter.</span></p><br><br>
</li>
</ul>
<ul>
<li>
<p><span>Global Networking</span><span>: Exposure to high-level academic environments across North </span><span>America (University of Victoria) and the Middle East (the new UAE Research Centre).</span></p><br><br>
</li>
</ul>
<ul>
<li>
<p><span>Project Managemen</span><span>t: Practical experience in institutional building and managing a </span><span>complex, multi-author editorial project from conception to print.</span></p><br><br>
</li>
</ul>Application Instructions<ol>
<li><span>CV</span></li>
<li><span>Statement of interest (1 page)</span></li>
<li><span>Transcript(s)</span></li>
<li><span>Two letters of recommendation or referee contacts</span></li>
</ol>
<p><span>For questions regarding the position, please contact </span><span>nyuad.kawader@nyu.edu</span><span>.</span></p><br><br>
<span>Additional Program Information</span>
<p><span>UAE nationals are encouraged to apply</span></p><br><br>
<p><span>This position is under the NYUAD Kawader program, for details regarding the program, open dates, specific program requirements, and FAQ's please refer to our NYUAD Kawader webpage:</span><span>https://nyuad.nyu.edu/en/about/careers/postdoctoral-and-research/kawader-research-assistantship-program.html</span></p><br><br>
<p><span>Kawader is a unique, national capacity-building research fellowship program that allows outstanding graduates to gain experience in a cutting-edge academic research environment. This three-year, individually tailored, intensive program has </span><span>two distinctive paths</span><span> designed for </span><span>(Emirati)</span><span> graduates considering a graduate degree or a career in research.</span></p><br><br>
<p><span>For further information or questions regarding the position/program please contact </span><span>nyuad.kawader@nyu.edu</span><span>(due to the high volume of emails received, please allow 5 working days for a response)</span></p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Position Summary:</strong><br><br>As a Technical Sales Architect for Tank Gauging and Inventory Management systems, you will play a key role in shaping technically sound, customer-centric solutions across upgrade and new-build projects. This role focuses on understanding customer environments, defining accurate scopes, and guiding proposal development to ensure alignment with real-world site conditions. You will collaborate closely with customers, sales teams, and internal proposal teams to deliver practical, cost-effective, and technically robust solutions across the Middle East and Africa (MEA) region.<br><strong>In This Role, Your Responsibilities Will Be:</strong><br> <br><ul><li>Engage with customer site teams and engineering contacts to understand installed systems, operational constraints, and upgrade objectives.<br></li><li>Develop targeted clarifying questions for each opportunity, identifying what needs replacement versus what can be retained.</li><li>Review RFQs, P&IDs, tank schedules, and existing system documentation to identify scope gaps and validate assumptions.</li><li>Challenge unnecessary scope elements to avoid over-engineering and ensure proposals reflect actual site requirements.</li><li>Plan and conduct detailed site surveys across oil terminals, refineries, chemical plants, and storage facilities in MEA.</li><li>Gather critical data for upgrade proposals, including instrumentation, wiring, communication architecture, and tank configurations.</li><li>Evaluate opportunities for hardware reuse to reduce cost and simplify installation.</li><li>Prepare structured, high-quality survey reports that serve as the foundation for proposal and engineering activities.</li><li>Define and own the technical scope for upgrade projects involving Emerson Rosemount ATG systems.</li><li>Translate field data into clear inputs for proposal development teams, supporting accurate bill of materials and scope definition.</li><li>Determine migration strategies, specifying reuse, replacement, or retention of system components.</li><li>Review and validate proposals prepared by internal teams to ensure technical accuracy and alignment with site conditions.</li><li>Support commercial teams during tender evaluation by addressing technical queries and coordinating revisions.</li><li>Develop solutions based on Tank Hub technologies for smaller terminals and multi-product facilities.</li><li>Recommend appropriate instrumentation based on product type, tank design, and operational needs.</li><li>Support cost-effective solutions for customers where full-scale infrastructure is not required.</li><li>Identify when cybersecurity considerations are required and engage specialized teams appropriately.</li><li>Act as the interface between customers and cybersecurity experts to capture and communicate requirements.</li><li>Ensure security compliance requirements are incorporated into the overall solution scope.</li><li>Guide sales teams in qualifying opportunities effectively before technical escalation.</li><li>Conduct technical workshops and knowledge-sharing sessions for customers and internal stakeholders.</li><li>Represent Emerson as a technical authority in customer engagements, events, and factory acceptance activities.</li></ul><strong>Who You Are:</strong><br><br>You build partnerships and work collaboratively with others to meet shared objectives, while demonstrating strong situational adaptability when facing shifting demands. You make sound decisions, even in the absence of complete information, and approach challenges with a problem-solving mindset. You communicate clearly and effectively across diverse audiences, ensuring alignment and understanding at every stage of the project.<br><strong>For This Role, You Will Need:</strong><br><ul><li>Experience working with industrial instrumentation, tank gauging, or process automation systems</li><li>Ability to interpret engineering documents such as P&IDs, system architecture diagrams, and technical specifications</li><li>Strong problem-solving and analytical skills with attention to detail</li><li>Willingness and ability to travel across MEA for site surveys and customer engagements</li><li>Effective communication skills to collaborate with customers, sales teams, and internal stakeholders</li><li>Understanding of industrial environments such as oil & gas, chemicals, or storage terminals</li></ul><strong>Preferred Qualifications That Set You Apart:</strong><br><ul><li>Familiarity with Emerson Rosemount tank gauging products or similar inventory management systems</li><li>Experience in system upgrades, migrations, or brownfield projects</li><li>Knowledge of communication protocols and industrial networking concepts</li><li>Exposure to cybersecurity considerations in operational technology environments</li><li>Experience supporting technical proposals or pre-sales engineering activities</li></ul><p><strong>Our Culture & Commitment to You!</strong></p><br><p>At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.</p><br><p>We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. </p><br><p>Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training. </p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span>The purpose of this position is to supervise and lead a line maintenance team to provide comprehensive Engineering and Maintenance services covering the Communications system for Dubai Metro.</span></span></p><br>
<p><span><span><span><strong>MAIN RESPONSIBILITIES</strong></span></span></span></p><br>
<ul>
<li><span><span>Lead a team of Communications technicians to carry out all level of preventive and corrective maintenance and minor modifications activities on communications system covering Multi- Service Network (MSN), Terrestrial Trunked Radio (TETRA), Closed Circuit Television (CCTV),Passenger Information System (PIS) & Public Address System (PAS), Time Domain System(TDS), Digital Voice & Video Recording System (DVVR), Intrusion Alarm System (IAS), On-Board Communication System (OBS), Wireless Fidelity (WiFi) and Operation Control System(OCS).</span></span></li>
<li><span><span>Supervise the installation, servicing and repairing of communications systems located in operations control centre, signalling equipment room, station signalling equipment rooms, depot signalling equipment rooms, along trackside and on-board trains.</span></span></li>
<li><span><span>Ensure the team uses proper hand, machine, electrical and electronic tools and reference to technical drawings, signalling schematics, manuals, procedures and instructions when performing repair and maintenance work.</span></span></li>
<li><span><span>Supervise the replacement of faulty communications equipment, handover/taken back to the electronics workshop for repair.</span></span></li>
<li><span><span>Knowledge and competence in technical standards will be regularly assessed.</span></span></li>
<li><span><span>Produce and maintain accurate maintenance records of communications system and equipment performance, work accomplished and other information using a computerized maintenance management system.</span></span></li>
<li><span><span>Ensure the maintenance tools and equipment are in good condition.</span></span></li>
<li><span><span>Provide technical support to other staff for the implementation of complex systems or new projects.</span></span></li>
<li><span><span>Conduct performance review for Communications Technicians.</span></span></li>
<li><span><span>Assist the Communications Engineer in conducting disciplinary and grievance for </span></span><span><span>Communications Technicians.</span></span></li>
<li><span><span>Assist subordinates with the job familiarization and to provide training and assessment where required.</span></span></li>
<li><span><span>Perform shift and emergency duties when required.</span></span></li>
<li><span><span>Drive work vehicles when responding to emergencies and when required on duty.</span></span></li>
<li><span><span>Prepare technical investigation report on faults that have impact to service and KPI.</span></span></li>
<li><span><span>Perform and carry out duties as instructed/ directed by the Communications Engineer.</span></span></li>
<li><span><span>Awareness of the Integrated Management System and the content of the Health, Safety, Quality & Environment and Information Security Policy Statements.</span></span></li>
<li><span><span>Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above.</span></span></li>
<li><span><span>To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions.</span></span></li>
<li><span><span>To use safety equipment (including PPE) as required and intended and observe that this is also enforced among subcontractors and third parties working in Keolis-MHI’s controlled premises/systems.</span></span></li>
<li><span><span>Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties.</span></span></li>
<li><span><span>Lead by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line.</span></span></li>
<li><span><span>Manager, Departmental Safety Meetings and any other appropriate available channels.</span></span></li>
<li><span><span>Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental.</span></span></li>
<li><span><span>Promote a good HSQE and Information Security culture among their peers.</span></span></li>
<li><span><span>Subcontractors and third parties.</span></span></li>
</ul> <p><span><span><span><strong>KNOWLEDGE REQUIRED</strong></span></span></span></p><br>
<ul>
<li><span><span>Good knowledge of basic electronics and communications principles for electrical, electronics, communications, SCADA, Access control system, Fiber Optics, Radio communication and IT systems.</span></span></li>
<li><span><span>Good knowledge and experience in Windows, Unix/Linux, Database, storage systems and networking will be added advantage.</span></span></li>
</ul> <p><span><span><span><strong>KEY SKILLS</strong></span></span></span></p><br>
<ul>
<li><span><span>Thorough understanding of the use, calibration and care of various electronic test equipment and ability to interpret instructions in a variety of written, verbal, pictorial forms in order to carry out the maintenance activities as required.</span></span></li>
<li><span><span>Must have good eyesight and normal colour vision.</span></span></li>
<li><span><span>Strong analytical mind, and ability to grasp the complexity of a software based signalling and train control system.</span></span></li>
<li><span><span>Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required.</span></span></li>
<li><span><span>Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</span></span></li>
<li><span><span>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</span></span></li>
<li><span><span>Preferably a holder of a valid UAE driving license with good driving skill and experience.</span></span></li>
</ul> <p><span><span><span><strong>EXPERIENCE</strong></span></span></span></p><br>
<ul>
<li><span><span>Work experience as a qualified electrical or electronics technician in</span></span> <span><span>maintaining and repairing communication systems covering radio system, telephone system.</span></span></li>
<li><span><span>Multi-service fibre optic network, public address system, CCTV system, passenger information system, SCADA and operations control systems, is highly preferable.</span></span></li>
<li><span><span>Preferably with supervisory experience in supervising a team of technicians in carrying out maintenance activities.</span></span></li>
</ul> <p><span><span><span><strong>EDUCATIONAL & PROFESSIONAL QUALIFCATIONS</strong></span></span></span></p><br>
<ul>
<li><span><span>Vocational trade certificate or ordinary diploma in Computer, electrical, electronic or communication engineering discipline or equivalent.</span></span></li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p>You'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.</p><br><br><b>About Wealth and Retail Banking</b> <br><p>We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.</p><br><br>
<p>We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.</p><br><br>
<p>We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.</p><br><br>
<p>We have a unique opportunity which will focus on transferring skills to be able to become a specialist within Wealth and Retail Banking as either a Client Manager or as an Assistant Relationship Manager. If this sounds like an opportunity you would be keen to explore, take a look at the skill sets below and apply if you feel they are relevant.</p><br><br><b>The Skills we are looking for</b> <br><ul>
<li>Wealth & Retail Banking Business Acumen</li>
<li>Client Experience, Behaviors and Preferences</li>
<li>Sales</li>
<li>Regulatory Environment – Financial Services</li>
<li>Reputational Risk</li>
<li>Accuracy and Attention to Details</li>
<li>Communication</li>
<li>Problem Solving</li>
<li>Self Management</li>
</ul><br><b>Qualifications</b> <br><p>• University Graduate.<br>• Relevant experience in relationship management.<br>• Experience in handling all Banking Customer Services & Investment Products.<br>• Strong communication and negotiation skills with the ability to influence outcomes.<br>• Networking ability to manage interdepartmental deliverables.<br>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.<br>• Proficiency in Computers.<br>• Adapting to multi-cultural environment.<br>• Good knowledge of banking practises and regulations.<br>• Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p>You'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.</p><br><br><b>About Wealth and Retail Banking</b> <br><p>We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.</p><br><br>
<p>We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.</p><br><br>
<p>We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.</p><br><br>
<p>We have a unique opportunity which will focus on transferring skills to be able to become a specialist within Wealth and Retail Banking as either a Client Manager or as an Assistant Relationship Manager. If this sounds like an opportunity you would be keen to explore, take a look at the skill sets below and apply if you feel they are relevant.</p><br><br><b>The Skills we are looking for</b> <br><ul>
<li>Wealth & Retail Banking Business Acumen</li>
<li>Client Experience, Behaviors and Preferences</li>
<li>Sales</li>
<li>Regulatory Environment – Financial Services</li>
<li>Reputational Risk</li>
<li>Accuracy and Attention to Details</li>
<li>Communication</li>
<li>Problem Solving</li>
<li>Self Management</li>
</ul><br><b>Qualifications</b> <br><p>• University Graduate.<br>• Relevant experience in relationship management.<br>• Experience in handling all Banking Customer Services & Investment Products.<br>• Strong communication and negotiation skills with the ability to influence outcomes.<br>• Networking ability to manage interdepartmental deliverables.<br>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.<br>• Proficiency in Computers.<br>• Adapting to multi-cultural environment.<br>• Good knowledge of banking practises and regulations.<br>• Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Title: DevSecOps Manager</strong></p><br><br><p><strong>Department: Digital Infrastructure & Systems</strong></p><br><br><p><strong>Reports To: Head of Digital Infrastructure & Systems</strong></p><br><br><p><strong>Job Summary:</strong></p><br><br><p>We are seeking a highly skilled and experienced DevSecOps Section Manager to</p><br><br><p>establish, lead, and manage the enterprise DevSecOps practice within our Digital</p><br><br><p>Infrastructure & Systems Department.</p><br><br><p>The role is responsible for building and operating a modern DevSecOps ecosystem that</p><br><br><p>supports government-scale digital services and hybrid multi-cloud environments across on</p><br><br><p>premises and public cloud platforms. The ideal candidate must combine strong leadership</p><br><br><p>and people management capabilities with deep hands-on technical expertise in</p><br><br><p>Kubernetes/OpenShift, GitLab CI/CD, cloud platforms, automation, security integration, and</p><br><br><p>observability solutions.</p><br><br><p>This position will lead the DevSecOps strategy, governance, automation frameworks, CI/CD</p><br><br><p>pipelines, container platforms, and developer enablement initiatives while ensuring</p><br><br><p>compliance, scalability, security, and operational excellence.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><p>Leadership & Management</p><br><br><p>* Establish and lead the DevSecOps Section, including organizational structure,</p><br><br><p>operating model, and roadmap.</p><br><br><p>* Build, mentor, and manage a high-performing DevSecOps engineering team.</p><br><br><p>* Define team KPIs, SLAs, technical standards, and governance processes.</p><br><br><p>* Manage project delivery timelines, resource planning, workload prioritization, and</p><br><br><p>stakeholder expectations.</p><br><br><p>* Drive Agile and DevSecOps culture adoption across internal teams and government</p><br><br><p>entities.</p><br><br><p>* Coordinate with Infrastructure, Security, Operations, Digital, and Architecture teams</p><br><br><p>to ensure seamless integration and service delivery.</p><br><br><p>* Conduct performance management, coaching, technical mentoring, and capability</p><br><br><p>development for engineers.</p><br><br><p>* Lead vendor coordination, technical workshops, onboarding, and enterprise platform</p><br><br><p>adoption initiatives.</p><br><br><p><strong>Technical & Platform Responsibilities</strong></p><br><br><p>DevSecOps Platforms & CI/CD</p><br><br><p>* Design, implement, and manage enterprise CI/CD platforms using GitLab and related</p><br><br><p>DevOps toolchains.</p><br><br><p>* Build secure CI/CD pipelines with integrated security scanning, compliance</p><br><br><p>validation, and automated testing.</p><br><br><p>* Implement Infrastructure as Code (IaC) and GitOps methodologies.</p><br><br><p>* Standardize DevSecOps onboarding frameworks for applications and development</p><br><br><p>teams.</p><br><br><p><strong>Container Platforms & Kubernetes</strong></p><br><br><p>* Manage enterprise Kubernetes/OpenShift environments using Red Hat OpenShift.</p><br><br><p>* Lead container platform architecture, multi-cluster operations, governance,</p><br><br><p>scalability, resiliency, and platform security.</p><br><br><p>* Support containerized workloads, microservices, and platform engineering initiatives.</p><br><br><p>* Implement enterprise-grade backup, DR, HA, storage integration, and monitoring for</p><br><br><p>container platforms.</p><br><br><p><strong>Cloud & Hybrid Infrastructure</strong></p><br><br><p>* Manage DevSecOps integration across hybrid cloud platforms including Microsoft</p><br><br><p>Microsoft Azure and private cloud infrastructure.</p><br><br><p>* Enable secure cloud-native application deployment pipelines.</p><br><br><p>* Implement automation and orchestration across cloud and on-premise platforms.</p><br><br><p>* Support multi-cloud operational models and cloud governance standards.</p><br><br><p>Security & Compliance</p><br><br><p>* Embed security controls into the software delivery lifecycle (DevSecOps approach).</p><br><br><p>* Integrate SAST, DAST, container security, secrets management, vulnerability</p><br><br><p>management, and compliance automation into CI/CD pipelines.</p><br><br><p>* Ensure alignment with cybersecurity and digital sovereignty standards.</p><br><br><p>* Collaborate with Security Operations and GRC teams on risk remediation and</p><br><br><p>compliance initiatives.</p><br><br><p>Observability & Monitoring</p><br><br><p>* Lead enterprise observability and monitoring strategy implementation.</p><br><br><p>* Implement centralized logging, tracing, monitoring, and performance analytics</p><br><br><p>platforms.</p><br><br><p>* Integrate observability solutions across Kubernetes, cloud, middleware, applications,</p><br><br><p>and infrastructure layers.</p><br><br><p>* Drive proactive monitoring, alerting, capacity planning, and reliability engineering</p><br><br><p>practices.</p><br><br><p><strong>Qualifications & Experience:</strong></p><br><br><p><strong>Education</strong></p><br><br><p>* Bachelor's degree in computer science, Information Technology, Engineering, or</p><br><br><p>related field.</p><br><br><p>* Master's degree is preferred.</p><br><br><p>* Minimum 12+ years in IT Infrastructure, Cloud, DevOps, or Platform Engineering.</p><br><br><p>* Minimum 7+ years in DevOps/DevSecOps leadership or management role.</p><br><br><p>* Strong experience managing enterprise-scale DevSecOps and container platforms.</p><br><br><p>* Proven experience in hybrid cloud and Kubernetes/OpenShift environments.</p><br><br><p>Experience in government, enterprise shared services, or large-scale regulated</p><br><br><p>environments is highly preferred</p><br><br><p>Skills & Competencies:</p><br><br><p><strong>Mandatory Skills</strong></p><br><br><p>* Strong expertise in Red Hat OpenShift administration and architecture.</p><br><br><p>* Strong expertise in GitLab CI/CD pipelines and GitOps practices.</p><br><br><p>* Experience with Microsoft Azure cloud services and hybrid cloud integration.</p><br><br><p>* Strong understanding of Kubernetes, containers, microservices, and platform</p><br><br><p>engineering.</p><br><br><p>* Hands-on experience with automation and IaC tools such as Ansible, Terraform, and</p><br><br><p>Helm.</p><br><br><p>* Strong understanding of DevSecOps security controls and secure SDLC.</p><br><br><p>* Experience with observability and monitoring platforms such as Dynatrace,</p><br><br><p>Prometheus, Grafana, ELK, or OpenTelemetry.</p><br><br><p>* Experience with API integration, automation frameworks, and enterprise middleware</p><br><br><p>integration.</p><br><br><p>* Knowledge of Linux, networking, storage, virtualization, and enterprise infrastructure</p><br><br><p>concepts.</p><br><br><p><strong>Leadership & Soft Skills</strong></p><br><br><p>* Strong leadership, communication, and stakeholder management capabilities.</p><br><br><p>* Excellent team management and mentoring skills.</p><br><br><p>* Strong analytical, troubleshooting, and decision-making abilities.</p><br><br><p>* Ability to work under pressure in enterprise operational environments.</p><br><br><p>* Strong presentation and reporting skills for management and executive leadership.</p><br><br><p>* Ability to drive transformation initiatives and organizational change.</p><br><br><br><p><strong>Preferred Certifications</strong></p><br><br><p><strong>DevOps & Kubernetes</strong></p><br><br><p>* Red Hat Certified Specialist in OpenShift Administration</p><br><br><p>* Red Hat Certified Architect (RHCA)</p><br><br><p>* Certified Kubernetes Administrator (CKA)</p><br><br><p>* Certified Kubernetes Security Specialist (CKS)</p><br><br><p><strong>Cloud</strong></p><br><br><p>* Microsoft Certified: Azure Solutions Architect Expert</p><br><br><p>* Microsoft Certified: Azure DevOps Engineer Expert</p><br><br><p><strong>GitLab & Automation</strong></p><br><br><p>* GitLab Certified CI/CD Associate or Professional</p><br><br><p>* Red Hat Ansible Automation Certification</p><br><br><p>* Terraform Associate Certification</p><br><br><p><strong>Security & Governance</strong></p><br><br><p>* Certified Information Systems Security Professional (CISSP)</p><br><br><p>* Certified Cloud Security Professional (CCSP)</p><br><br><p>* DevSecOps Foundation Certification</p><br><br><p><strong>IT Service Management & Agile</strong></p><br><br><p>* ITIL v4 Foundation or Managing Professional</p><br><br><p>* PMI-PMP or PRINCE2</p><br><br><p>* Certified Scrum Master (CSM) or SAFe Certification</p><br><br><br><p>Preferred Candidate Profile</p><br><br><p>We are looking for a technically strong leader who can operate strategically and hands-on</p><br><br><p>when needed. The ideal candidate should be capable of building the DevSecOps function</p><br><br><p>from the ground up, managing enterprise platforms, driving automation culture, and leading</p><br><br><p>transformation initiatives across hybrid cloud environments.</p><br><br>
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Overview<br><br>Job Description<br><br>WELCOME TO SITA<br><br>We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.<br><br>You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?<br><br>Are you ready to love your job? The adventure begins right here, with you, at SITA.<br><br>PURPOSE<br><br>The Business Development Senior Manager is accountable for engaging with Sales across their assigned Territory or Market Segment to achieve retention revenue new business growth and client satisfaction goals within the designated territory and accounts for one or more SITA Business Lines. They bring ATI and technology subject matter expertise and business acumen of our customers business processes. With Sales Reps they engage in a consultative selling approach throughout the course of a deal building customers' and sales reps' awareness of offerings and helping reps improve their confidence and capabilities.* SITA Business Lines: Communications & Infrastructure; Baggage Management; Airport Operations; Passenger Operations; Border Management.<br><br>Key Responsibilities<br><br>Business growth. Work with Sales Reps to achieve profitable sales growth in the assigned Business Lines. Generate new leads and opportunities within assigned existing customer accounts via upsell and cross-sell including the identification of opportunities in new buying centers. Maintain a pipeline of qualified active opportunities and manage them to close. Ensure there is a strategic fit between the opportunity and SITA capabilities. * Executive relationships. Increase the number and frequency of interactions with key customer and industry personnel ? especially executive buyers business partners and industry associations. Build trusted relationships with executive buyers across market segments customer accounts and vertical business areas.* Highly targeted and measurable demand creation activities for a set of products within SITA Business Areas/Lines directly aligned with the attainment of specific objectives in a vertical segment or a geography. Work to raise prospect awareness and consideration through presentations webinars and other outreach events.* Drive prospecting efforts with Sales Reps. Engage with Sales Reps in high & early customer meetings to build pipeline in customer opportunity reviews and workshops and assist sales engineers with developing complex solutions to meet buyer needs.* Pipeline acceleration and deal strategy. With Sales Reps drive the increase in the number and value of qualified sales opportunities for the assigned Business Area/Lines. With a view across multiple prospect interactions suggest tactics pricing competitive positioning and ideas for sales reps to incorporate into their selling strategies. Maintain a pipeline of qualified active opportunities and manage them to close. Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) application. Accurately report on forecast/pipeline. Proposal development and response. Assist sales reps with active opportunities ensuring that the appropriate product or business solution is included in sales proposals. Respond to requests for information and requests for proposal. Serve as a source for current collateral reference guides value statements and presentations.* Competitive intelligence. Arm sales reps with knowledge messaging ideas and suggested tactics to help win in competitive situations. Demonstrate mastery of competitors' products tactics strategies and pricing. Leverage the organization's existing communication and collaboration tools (e.g. Chatter Jive) to share frequently asked questions competitive intelligence and frequently used/successful content.* Objection response. Capture and communicate common buyer objections and outline the ideal responses to frequently asked customer questions ? helping reduce unproductive sales engagements strengthen field marketing outbound messages and influence product development to create future offerings. Provide assistance on specific nuances of product features or customer experiences.* Customer success stories. In collaboration with product marketing product management and/or sales enablement develop and communicate customer case studies or other success stories by showing where and how the product or solution was implemented and the commercial value SITA brought to the customer.* Sales playbooks. In conjunction with marketing and sales enablement develop business solution product vertical and buying center playbooks that provide current relevant and customized content for sales reps. Adapting value propositions case studies or ROI examples to prospects' needs reduces the amount of time each sales rep must spend on creating messages and improves the relevance and quality of interactions during each phase of the sales cycle. Business growth. Work with Sales Reps to achieve profitable sales growth in the assigned Business Lines. Generate new leads and opportunities within assigned existing customer accounts via upsell and cross-sell including the identification of opportunities in new buying centers. Maintain a pipeline of qualified active opportunities and manage them to close. Ensure there is a strategic fit between the opportunity and SITA capabilities. * Executive relationships. Increase the number and frequency of interactions with key customer and industry personnel ? especially executive buyers business partners and industry associations. Build trusted relationships with executive buyers across market segments customer accounts and vertical business areas.* Highly targeted and measurable demand creation activities for a set of products within SITA Business Areas/Lines directly aligned with the attainment of specific objectives in a vertical segment or a geography. Work to raise prospect awareness and consideration through presentations webinars and other outreach events.* Drive prospecting efforts with Sales Reps. Engage with Sales Reps in high & early customer meetings to build pipeline in customer opportunity reviews and workshops and assist sales engineers with developing complex solutions to meet buyer needs.* Pipeline acceleration and deal strategy. With Sales Reps drive the increase in the number and value of qualified sales opportunities for the assigned Business Area/Lines. With a view across multiple prospect interactions suggest tactics pricing competitive positioning and ideas for sales reps to incorporate into their selling strategies. Maintain a pipeline of qualified active opportunities and manage them to close. Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) application. Accurately report on forecast/pipeline.<br><br>Qualifications<br><br>Experience<br><br>7+ years proven success in generating revenue growth in a sales and/or business development role* 5+ years relevant industry and/or market segment experience* 5+ years relevant product experience preferred* Tele prospecting background preferred* Previous marketing experience desirable* Track record of achieving/exceeding sales targets* Track record of building client relationship at Senior Management level* Track record of building and implementing business development plans incl. assessing analyzing tracking & consolidating market data<br><br>Knowledge & Skills<br><br>PROFESSION COMPETENCIES<br><br>Articulating key messages Business case planning Collaborative Competitive Capability Configuration/pricing/quoting systems Consultative Selling Demand creation/prospecting Desire for continuous improvement Disciplined Entrepreneurial mindset Ethics and Integrity Goal oriented Result oriented High energy Interpersonal skills Manage Time Marketing automation Negotiation Networking Opportunity management Pipeline/forecast management Presentation skills Problem Solving Proposal/RFP systems Sales Process Knowledge Self-motivated Social media experience Web conferencing/telepresence Writing skills<br><br>CORE COMPETENCIES<br><br>Adhering to Principles & Values Communication Creating & Innovating Customer Focus Developing Talent Impact & Influence Leading Execution Managing Performance Results Orientation Strategic & Commercial Thinking Teamwork Visionary Thinking & Leading Change<br><br>Education & Qualifications<br><br>Bachelor's degree required Master's degree/MBA preferred<br><br>What We Offer<br><br>We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.<br><br>???? Flex Week: Work from home up to 2 days/week (depending on your team's needs)<br><br>⏰ Flex Day: Make your workday suit your life and plans.<br><br>???? Flex-Location: Take up to 30 days a year to work from any location in the world.<br><br>???? Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.<br><br>???? Professional Development: Level up your skills with our training platforms, including Linked In Learning!<br><br>???? Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.<br><br>SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.sita.aero Job Function: Sales Company Industry/<br><br>Sector: IT Services and IT Consulting<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Overview<br><br>Job Description<br><br>WELCOME TO SITA<br><br>We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.<br><br>You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?<br><br>Are you ready to love your job? The adventure begins right here, with you, at SITA.<br><br>PURPOSE<br><br>The Business Development Senior Manager is accountable for engaging with Sales across their assigned Territory or Market Segment to achieve retention revenue new business growth and client satisfaction goals within the designated territory and accounts for one or more SITA Business Lines. They bring ATI and technology subject matter expertise and business acumen of our customers business processes. With Sales Reps they engage in a consultative selling approach throughout the course of a deal building customers' and sales reps' awareness of offerings and helping reps improve their confidence and capabilities.* SITA Business Lines: Communications & Infrastructure; Baggage Management; Airport Operations; Passenger Operations; Border Management.<br><br>Key Responsibilities<br><br>Business growth. Work with Sales Reps to achieve profitable sales growth in the assigned Business Lines. Generate new leads and opportunities within assigned existing customer accounts via upsell and cross-sell including the identification of opportunities in new buying centers. Maintain a pipeline of qualified active opportunities and manage them to close. Ensure there is a strategic fit between the opportunity and SITA capabilities. * Executive relationships. Increase the number and frequency of interactions with key customer and industry personnel ? especially executive buyers business partners and industry associations. Build trusted relationships with executive buyers across market segments customer accounts and vertical business areas.* Highly targeted and measurable demand creation activities for a set of products within SITA Business Areas/Lines directly aligned with the attainment of specific objectives in a vertical segment or a geography. Work to raise prospect awareness and consideration through presentations webinars and other outreach events.* Drive prospecting efforts with Sales Reps. Engage with Sales Reps in high & early customer meetings to build pipeline in customer opportunity reviews and workshops and assist sales engineers with developing complex solutions to meet buyer needs.* Pipeline acceleration and deal strategy. With Sales Reps drive the increase in the number and value of qualified sales opportunities for the assigned Business Area/Lines. With a view across multiple prospect interactions suggest tactics pricing competitive positioning and ideas for sales reps to incorporate into their selling strategies. Maintain a pipeline of qualified active opportunities and manage them to close. Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) application. Accurately report on forecast/pipeline. Proposal development and response. Assist sales reps with active opportunities ensuring that the appropriate product or business solution is included in sales proposals. Respond to requests for information and requests for proposal. Serve as a source for current collateral reference guides value statements and presentations.* Competitive intelligence. Arm sales reps with knowledge messaging ideas and suggested tactics to help win in competitive situations. Demonstrate mastery of competitors' products tactics strategies and pricing. Leverage the organization's existing communication and collaboration tools (e.g. Chatter Jive) to share frequently asked questions competitive intelligence and frequently used/successful content.* Objection response. Capture and communicate common buyer objections and outline the ideal responses to frequently asked customer questions ? helping reduce unproductive sales engagements strengthen field marketing outbound messages and influence product development to create future offerings. Provide assistance on specific nuances of product features or customer experiences.* Customer success stories. In collaboration with product marketing product management and/or sales enablement develop and communicate customer case studies or other success stories by showing where and how the product or solution was implemented and the commercial value SITA brought to the customer.* Sales playbooks. In conjunction with marketing and sales enablement develop business solution product vertical and buying center playbooks that provide current relevant and customized content for sales reps. Adapting value propositions case studies or ROI examples to prospects' needs reduces the amount of time each sales rep must spend on creating messages and improves the relevance and quality of interactions during each phase of the sales cycle. Business growth. Work with Sales Reps to achieve profitable sales growth in the assigned Business Lines. Generate new leads and opportunities within assigned existing customer accounts via upsell and cross-sell including the identification of opportunities in new buying centers. Maintain a pipeline of qualified active opportunities and manage them to close. Ensure there is a strategic fit between the opportunity and SITA capabilities. * Executive relationships. Increase the number and frequency of interactions with key customer and industry personnel ? especially executive buyers business partners and industry associations. Build trusted relationships with executive buyers across market segments customer accounts and vertical business areas.* Highly targeted and measurable demand creation activities for a set of products within SITA Business Areas/Lines directly aligned with the attainment of specific objectives in a vertical segment or a geography. Work to raise prospect awareness and consideration through presentations webinars and other outreach events.* Drive prospecting efforts with Sales Reps. Engage with Sales Reps in high & early customer meetings to build pipeline in customer opportunity reviews and workshops and assist sales engineers with developing complex solutions to meet buyer needs.* Pipeline acceleration and deal strategy. With Sales Reps drive the increase in the number and value of qualified sales opportunities for the assigned Business Area/Lines. With a view across multiple prospect interactions suggest tactics pricing competitive positioning and ideas for sales reps to incorporate into their selling strategies. Maintain a pipeline of qualified active opportunities and manage them to close. Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) application. Accurately report on forecast/pipeline.<br><br>Qualifications<br><br>Experience<br><br>7+ years proven success in generating revenue growth in a sales and/or business development role* 5+ years relevant industry and/or market segment experience* 5+ years relevant product experience preferred* Tele prospecting background preferred* Previous marketing experience desirable* Track record of achieving/exceeding sales targets* Track record of building client relationship at Senior Management level* Track record of building and implementing business development plans incl. assessing analyzing tracking & consolidating market data<br><br>Knowledge & Skills<br><br>PROFESSION COMPETENCIES<br><br>Articulating key messages Business case planning Collaborative Competitive Capability Configuration/pricing/quoting systems Consultative Selling Demand creation/prospecting Desire for continuous improvement Disciplined Entrepreneurial mindset Ethics and Integrity Goal oriented Result oriented High energy Interpersonal skills Manage Time Marketing automation Negotiation Networking Opportunity management Pipeline/forecast management Presentation skills Problem Solving Proposal/RFP systems Sales Process Knowledge Self-motivated Social media experience Web conferencing/telepresence Writing skills<br><br>CORE COMPETENCIES<br><br>Adhering to Principles & Values Communication Creating & Innovating Customer Focus Developing Talent Impact & Influence Leading Execution Managing Performance Results Orientation Strategic & Commercial Thinking Teamwork Visionary Thinking & Leading Change<br><br>Education & Qualifications<br><br>Bachelor's degree required Master's degree/MBA preferred<br><br>What We Offer<br><br>We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.<br><br>???? Flex Week: Work from home up to 2 days/week (depending on your team's needs)<br><br>⏰ Flex Day: Make your workday suit your life and plans.<br><br>???? Flex-Location: Take up to 30 days a year to work from any location in the world.<br><br>???? Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.<br><br>???? Professional Development: Level up your skills with our training platforms, including Linked In Learning!<br><br>???? Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.<br><br>SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.sita.aero Job Function: Sales Company Industry/<br><br>Sector: IT Services and IT Consulting<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>HPE POD (Modular Data Center Solutions)</p><br><br>This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.<br><br><p><b>Who We Are:</b></p><br><br><p>Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p><br><br><br><br><p><b>Job Description:</b></p><br><br><br><p>Job Family Definition</p><br><br><p>Develop and grow the HPE Modular Data Center (POD) and AI infrastructure business by leading business development activities with external customers, strategic partners, and internal sales teams. Responsible for identifying, shaping, and converting opportunities for modular data center solutions designed to support high-performance computing (HPC), AI infrastructure, cloud services, and enterprise workloads.</p><br><br><p>Maintains strong knowledge of leading-edge data center technologies including liquid cooling, GPU-accelerated infrastructure, modular construction methodologies, and AI factory architectures. Contributes to the company’s solutions portfolio by translating customer requirements into scalable POD solutions and by providing market insight to influence product strategy and portfolio evolution.</p><br><br><p>Responsible for generating new business opportunities, supporting the full sales lifecycle, and enabling successful deal execution across UKIMEA. Works closely with account teams, solution architects, supply chain, and the delivery organization to ensure successful positioning and execution of HPE modular infrastructure solutions.</p><br><br><p>Contributes directly to revenue growth, pipeline development, and customer satisfaction while supporting the expansion of the HPE POD ecosystem in UKIMEA</p><br><br><br><p>Management Level Definition</p><br><br><p>Contributions impact the strategic growth and adoption of HPE modular data center solutions and related AI infrastructure offerings.</p><br><br><p>Applies advanced domain expertise in modular data center infrastructure, HPC environments, and large-scale AI deployments to solve complex customer challenges and shape infrastructure strategy.</p><br><br><p>Acts as a recognized subject matter expert in POD-based infrastructure solutions and participates in cross-functional initiatives spanning sales, product management, supply chain, and the delivery organization.</p><br><br><p>Exercises significant independent judgment to identify opportunities, structure deals, and guide customers toward scalable infrastructure solutions. May provide leadership and mentorship to local teams and partner organizations.</p><br><br><br><p>Responsibilities</p><br><br><br><p>Drive business development activities for HPE POD and modular data center solutions across targeted industries including AI, education, research, and enterprise environments.</p><br><br><p>Identify, qualify, and develop new opportunities for modular data center deployments including AI factory infrastructure, HPC clusters, GPU environments, and edge data center solutions.</p><br><br><p>Lead engagement with customers to understand technical, operational, and business requirements for large-scale data center deployments and translate these into POD-based solutions.</p><br><br><p>Work closely with HPE account teams, solution architects, and partners to develop end-to-end proposals including infrastructure architecture, modular facility design, and lifecycle services.</p><br><br><p>Act as a trusted advisor to customer executives, infrastructure teams, and decision makers on modern data center architecture, capacity scaling strategies, and AI-ready infrastructure.</p><br><br><p>Coordinate cross-functional resources including engineering, supply chain, manufacturing partners, and delivery teams to ensure solutions are feasible, scalable, and aligned with customer timelines.</p><br><br><p>Lead or support major proposal efforts and RFP responses for modular data center solutions, including technical positioning, commercial structuring, and value articulation.</p><br><br><p>Support the creation of detailed solution architectures including modular data center configurations, cooling strategies (air and liquid).</p><br><br><p>Develop and maintain relationships with strategic ecosystem partners including cooling technology providers, modular construction manufacturers, and infrastructure integrators.</p><br><br><p>Provide market intelligence and customer feedback to influence the evolution of the HPE POD portfolio.</p><br><br><p>Represent HPE in customer engagements, industry forums, and conferences related to modular infrastructure, HPC data centers.</p><br><br><p>Drive pipeline growth, revenue generation, and long-term strategic partnerships aligned to the HPE POD portfolio.</p><br><br><br><p>Education and Experience Required</p><br><br><br><p>Bachelor’s degree in Business, engineering, computer science, or related technical field, or equivalent industry experience.</p><br><br><p>Typically 6+ years of professional experience in data center infrastructure, HPC environments, modular infrastructure, or enterprise technology solutions.</p><br><br><p>Experience in business development, solution sales, or infrastructure consulting within enterprise IT, cloud, or data center industries.</p><br><br><p>Experience engaging with senior technical and executive stakeholders on infrastructure strategy and large-scale technology investments.</p><br><br><p>Experience supporting complex infrastructure deals involving multiple stakeholders, partners, and delivery organizations.</p><br><br><br><p>Knowledge and Skills:</p><br><br><br><p>Strong understanding of modern data center architecture including:</p><br><br><br><p>• Modular data centers and containerized infrastructure</p><br><br><p>• High-density GPU and HPC environments</p><br><br><p>• Liquid cooling and advanced thermal management</p><br><br><p>• AI infrastructure and accelerated computing platforms</p><br><br><p>• Enterprise and hyperscale data center operations</p><br><br><br><p>Ability to translate complex technical infrastructure concepts into business value and strategic outcomes for customers.</p><br><br><br><p>Strong commercial acumen with the ability to structure large infrastructure deals and navigate enterprise procurement processes.</p><br><br><br><p>Experience working across multi-technology environments including compute, networking, storage, cooling systems, and facility infrastructure.</p><br><br><br><p>Ability to develop scalable infrastructure solutions that enhance performance, efficiency, and time-to-deployment for AI and HPC workloads.</p><br><br><br><p>Develop and grow the HPE Modular Data Center (POD) and AI infrastructure business by leading business development activities with external customers, strategic partners, and internal sales teams. Responsible for identifying, shaping, and converting opportunities for modular data center solutions designed to support high-performance computing (HPC), AI infrastructure, cloud services, and enterprise workloads.</p><br><br><br><p>Acts as a trusted advisor to customers and internal stakeholders by aligning HPE’s modular data center portfolio with customer business outcomes, technical requirements, and growth strategies. Maintains strong relationships with senior customer executives, partners, and ecosystem vendors to drive adoption of POD-based solutions.</p><br><br><br><p>Maintains strong knowledge of leading-edge data center technologies including liquid cooling, GPU-accelerated infrastructure, modular construction methodologies, and AI factory architectures. Contributes to the company’s solutions portfolio by translating customer requirements into scalable POD solutions and by providing market insight to influence product strategy and portfolio evolution.</p><br><br><br><p>#Unitedarabemirates</p><br><br><p>#Unitedkingdom</p><br><br><br><br><p><b>Additional Skills:</b></p><br><br>Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}<br><br><p><b>What We Can Offer You:</b></p><br><br><p><b>Health & Wellbeing</b></p><br><br><p>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><br><br><br><p><b>Personal & Professional Development</b></p><br><br><p>We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.</p><br><br><br><p><b>Unconditional Inclusion</b></p><br><br><p>We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><br><br><br><br><p><b>Let's Stay Connected:</b></p><br><br><p><span>Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. </span></p><br><br><br><br><br><br><p><b>Job:</b></p><br><br>Services<p><b>Job Level:</b></p><br><br>TCP_05<br><br><p><span>HPE is an Equal Employment Opportunity/ <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Veterans/Disabled/LGBT</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> employer. We do not discriminate </span><span>on the basis of race, gender, or any other protected category,</span> <span>and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: </span>Equal Employment Opportunity<span>.</span></p><br><br><p><b><span>Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</span></b></p><br><br><br><p><span>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</span></p><br><br><br><p><b>Recruitment Fraud Alert</b></p><br><br><br><p>We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.</p><br><br><br><p>All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><p><strong><span>Strategy</span></strong></p><br><br>
<p><span>• Strategies for Revenue generation and business development </span><br><span>• Business objectives and goals </span><br><span>• Drive the Digital Agenda </span></p><br><br>
<p><strong><span>Business</span></strong></p><br><br>
<p><strong><span>Acquisition & Sales Management</span></strong><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process. </span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br><b>Key Responsibilities</b> <br><p><strong><span>Customer Relationship Building</span></strong><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High-Net-Worth customers of the Bank</span></p><br><br>
<p><strong><span>Processes</span></strong><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span><br><strong><span>People & Talent </span></strong><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br> <br><p><strong><span>Risk Management</span></strong><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br>
<p><span><strong>Governance</strong> </span><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br>
<p><strong><span>Regulatory & Business Conduct </span></strong><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br> <br><p><span><strong><span>Key stakeholders</span></strong></span><br><span><strong><span>Internal:</span></strong></span><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span><br><span><strong><span>External:</span></strong></span><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<p><span><strong><span>Other Responsibilities</span></strong></span><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience </span></p><br><br><b>Qualifications</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br> <br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br> <br>Together we:<br> <br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do<br>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well<br>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</p><br><br><b>What we offer</b> <br><p>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br> <br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.<br>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.<br>Flexible working options based around home and office locations, with flexible working patterns.<br>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits<br>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.<br>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</p><br><br>
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About The Role<br><br>The Medical Science Liaison (MSL) is a pivotal field-based, non-promotional role that serves as a bridge between GSK and the healthcare community. This role focuses on advancing clinical practice within an assigned territory to improve patient outcomes by facilitating scientific exchange and serving as a trusted medical resource. The MSL brings deep clinical and therapeutic expertise and market/landscape knowledge to engage with healthcare professionals (HCPs) in alignment with GSK’s strategic medical plans.<br><br>Key Responsibilities<br><br>Leverage scientific expertise and market knowledge to identify and engage HCPs, including academic and community physicians, pharmacists, nurses, and other healthcare professionals, to assess educational needs and obtain insights to inform medical plans. Engage with HCPs on emerging data, clinical trials, medical unmet needs, patient barriers to access, and market dynamics; provide disease-state and product-related scientific education in a non-promotional manner. Collect and communicate medical insights across the product lifecycle to contribute to medical strategy and understand the potential impact of these insights. Demonstrate strategic territory planning and management, including identification, mapping, and prioritization of scientific engagements aligned to medical strategy and key accounts. Support clinical research and investigator-initiated studies by facilitating relevant medical activities and collaborating with Medical Affairs and Clinical Operations colleagues. Collaborate with internal stakeholders (Medical Affairs, Clinical, Commercial, Market Access) to ensure a customer-centric approach aligned with GSK Standard Operating Procedures and compliance requirements. Maintain and expand in-depth knowledge of assigned therapeutic areas and GSK medicines to act as a credible medical resource for external stakeholders and internal colleagues. Ensure all activities are conducted in full compliance with GSK’s Code of Conduct, global policies, SOPs, and local regulations; uphold principles of transparency, integrity, respect, and patient focus. Complete required administrative documentation, training, and reporting in a timely manner. Participate in field medical initiatives and cross-functional projects to support medical strategies and tactics.<br><br>Basic Qualifications And Skills (required)<br><br>MD, Pharm D, PhD, or other relevant life sciences degree, or equivalent experience. Strong verbal and written communication skills; ability to tailor complex scientific information to diverse audiences. Demonstrated ability to translate complex science into clear, concise messages. Solid grounding in clinical, medical, and pharmaceutical sciences with the ability to rapidly assimilate topic-specific knowledge. Understanding of clinical development and basic statistical design and analysis. Effective networking and collaboration skills with demonstrated ability to influence cross-functionally. Curiosity and commitment to continuous learning and professional development. Fluent in English (verbal and written). Additional local language proficiency may be required depending on location. Availability and willingness to travel as required for the role.<br><br>Preferred Qualifications And Skills<br><br>Approximately 3+ years’ experience in the pharmaceutical industry or a similar environment, with experience engaging in scientific exchange with external experts. Prior experience in Pharmaceutical Medical Affairs or clinical research is an advantage.<br><br>How To Apply<br><br>Please submit your CV and a brief cover letter outlining your relevant therapeutic expertise and why you are interested in the MSL role at GSK. Include your current location and any required visa status information.<br><br>GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.<br><br>Why GSK?<br><br>Uniting science, technology and talent to get ahead of disease together.<br><br>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.<br><br>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.<br><br>Contact information:<br><br>You may apply for this position online by selecting the Apply now button.<br><br>Important notice to Employment businesses/ Agencies<br><br>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
<h2 class="h5">Job description</h2>
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Company:Oliver WymanDescription:<p>Oliver Wyman is looking to bring onboard an experienced professional as a <b>Recruiting Manager</b> in Middle East location to join our <b>IMEA Recruitment Team</b>!</p><br><p><b>This role will be based out of our Dubai office.</b></p><br><p><b><u>Job Overview:</u></b></p><br><p>We are seeking a highly motivated and experienced Recruitment Manager to drive experienced hire recruitment across the Middle East while supporting Partner recruitment across the broader IMEA region.</p><br><p>In this highly visible role, you will manage the end-to-end recruitment lifecycle across all levels of seniority, from experienced professionals to Partner hires, while contributing to the execution of the regional talent acquisition strategy. Working closely with Partners, business leaders, and the wider recruiting team, you will identify, engage, and secure exceptional talent to support the firm's growth ambitions.</p><br><p>You will also play a key role in strengthening our employer brand, delivering an outstanding candidate experience, leveraging data to inform hiring decisions, and continuously improving recruitment processes across the region.</p><br><p>This is an exciting opportunity to join a dynamic, fast-paced market and work closely with IMEA Partners and senior stakeholders. The successful candidate will be a strategic recruiter with strong stakeholder management skills, commercial acumen, and a proven track record of attracting and securing high-calibre talent, including senior leaders and Partners.</p><br><p><b><u>Key Responsibilities:</u></b></p><br><ul><li><p>Partner with the Director of Recruiting to execute the experienced hire recruitment strategy across practice groups, aligned with regional business priorities and growth plans.</p><br></li><li><p>Partner with IMEA leadership to deliver Partner recruitment, including market mapping, executive search engagement, candidate assessment, and offer management.</p><br></li><li><p>Advise Partners and senior leaders on talent market trends, hiring strategies, and workforce planning.</p><br></li><li><p>Use data and market insights to monitor recruitment performance, identify opportunities, and continuously improve hiring outcomes.</p><br></li><li><p>Support regional talent acquisition initiatives and contribute to the ongoing evolution of the IMEA recruiting function.</p><br></li><li><p>Manage end-to-end recruitment across multiple searches, with a primary focus on experienced, leadership, and Partner-level hiring. Develop and execute innovative sourcing strategies to attract, engage, and secure exceptional talent across the Middle East.</p><br></li><li><p>Build and maintain strong talent pipelines through proactive sourcing, networking, referrals, and relationship management.</p><br></li><li><p>Deliver an exceptional candidate experience throughout the recruitment lifecycle while ensuring an efficient, inclusive, and high-quality hiring process.</p><br></li><li><p>Partner closely with hiring managers to define recruitment needs, provide market intelligence, and drive timely hiring decisions.</p><br></li><li><p>Manage relationships with executive search firms, recruitment agencies, and RPO providers to ensure high-quality delivery and value.</p><br></li><li><p>Collaborate with regional and global recruiting colleagues to share best practices and drive consistency across IMEA.</p><br></li><li><p>Coach and mentor members of the recruiting team, fostering collaboration, knowledge sharing, and continuous development.</p><br></li><li><p>Identify opportunities to streamline recruitment processes and improve operational efficiency.</p><br></li><li><p>Champion initiatives that strengthen Oliver Wyman's employer brand and enhance engagement with external talent communities.</p><br></li></ul><p><b><u>Experience Required:</u></b></p><br><ul><li><p><span>10+ years of recruitment or talent acquisition experience within a fast-paced, professional environment.</span></p><br></li><li><p><span>Proven experience managing end-to-end recruitment across multiple levels of seniority, including executive and Partner-level hiring.</span></p><br></li><li><p><span>Experience recruiting within professional services, management consulting, or another client-driven environment.</span></p><br></li><li><p><span>Strong understanding of the Middle East talent market, with knowledge of strategy consulting competitors, market trends, and talent availability.</span></p><br></li><li><p><span>Demonstrated ability to build trusted relationships and influence senior stakeholders within a complex, matrixed organization.</span></p><br></li><li><p><span>Experience using recruitment analytics and market insights to inform hiring strategies and support business decision-making.</span></p><br></li><li><p><span>Experience with workforce planning, hiring forecasts, and budget management.</span></p><br></li><li><p><span>Proven ability to lead recruitment initiatives, manage multiple priorities, and deliver results in a fast-paced environment</span>.</p><br></li></ul><p><b><u>Skills & Attributes</u></b><b><u>:</u></b></p><br><ul><li><p><span>Exceptional organizational and project management skills, with the ability to manage multiple priorities and competing deadlines.</span></p><br></li><li><p><span>Strong stakeholder management, communication, and influencing skills.</span></p><br></li><li><p><span>Advanced PowerPoint and Microsoft Excel skills, with the ability to analyse data and translate insights into compelling recommendations.</span></p><br></li><li><p><span>Strong commercial mindset with a proactive, solutions-oriented approach and the ability to work independently with minimal direction.</span></p><br></li><li><p><span>Experience using applicant tracking systems (ATS), recruitment technologies, and sourcing tools.</span></p><br></li><li><p><span>Creative, adaptable, and resilient, with a continuous improvement mindset and the ability to drive change.</span></p><br></li><li><p><span>Collaborative team player who thrives in a fast-paced, evolving environment.</span></p><br></li><li><p><span>High attention to detail, sound judgment, and a strong sense of ownership and accountability</span>.</p><br></li></ul>Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>We're looking for a Regional Key Account Manager to drive the commercial success of a portfolio of globally recognised beauty brands across the GCC. This is a highly visible role where you'll partner with leading retailers, brand principals, and internal stakeholders to maximise sales performance, optimise stock, and strengthen long-term commercial relationships. Your responsibilities will be to:</p>
<ul>
<li>Manage strategic regional retail accounts across the GCC, acting as the primary commercial contact for both retailers and brand partners.</li>
<li>Develop and execute annual commercial plans, sales budgets, and joint business plans in collaboration with Business Unit Leaders and international brand principals.</li>
<li>Drive sell-in performance by monitoring sales, negotiating commercial terms where applicable, and identifying opportunities to grow revenue and profitability.</li>
<li>Build strong partnerships with key retailers including Sephora, Al Tayer Group, FACES, Galleries Lafayette, among others, as well as leading e-commerce partners and pure players.</li>
<li>Monitor inventory across retailers and warehouses, proactively managing stock levels, returns, and liquidation strategies to ensure healthy inventory performance.</li>
<li>Work closely with Supply Chain to align demand planning, forecasts, inbound orders, and product launches.</li>
<li>Analyse sales performance, profitability, market share, customer insights, and competitor activity, translating data into actionable commercial strategies.</li>
<li>Recommend distribution strategies, brand mix, counter openings, renovations, and retail expansion opportunities.</li>
<li>Coordinate promotional campaigns from planning through execution, measuring results and ensuring commercial objectives are achieved.</li>
<li>Collaborate with Marketing, Finance, Regulatory, and Supply Chain teams to deliver seamless execution across all commercial initiatives.</li>
<li>Maintain exceptional relationships with brand principals, distributors, wholesalers, and retail partners, becoming a trusted commercial advisor across the region.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>3-5 years' experience as a Key Account Manager within the beauty industry.</li>
<li>Experience managing major retail accounts or distributors across the GCC.</li>
<li>Strong commercial acumen with experience in budgeting, forecasting, sales planning, and revenue growth management.</li>
<li>Excellent analytical skills with the ability to interpret sales data, identify opportunities, and make commercially sound decisions.</li>
<li>Strong negotiation and stakeholder management skills, with the confidence to work with senior retail partners and global brand principals.</li>
<li>Experience working closely with Supply Chain, Marketing, and cross-functional teams.</li>
<li>Highly relationship-oriented with excellent communication and presentation skills.</li>
<li>An outgoing, collaborative personality who enjoys networking and building lasting partnerships.</li>
<li>Willingness to travel across the GCC as business needs require.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>