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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Chapter Manager reports directly to the Chapter Chair, who provides overall direction and conducts performance oversight. On a day-to-day basis, the Chapter Manager works under the functional direction of all Chapter Officers and is accountable to the full Chapter Board.</p><br><p>KEY RESPONSIBILITIES
▸ Chapter Chair Coordination
▸ Learning Programs
▸ Member Engagement
▸ Membership Support & Onboarding
▸ Forum & Microforum Support
▸ Board Communications
▸ Annual General Meeting
▸ Newsletter & Learning Calendar
▸ Digital Platforms
▸ YPO Liaison & Chapter Health
▸ Additional Duties
</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>
▸ Proven administrative, executive-support, or association/chapter-management experience, ideally in a member-based or events-driven environment.
▸ Comfort working directly with senior executives and high-net-worth individuals, with absolute discretion.
▸ Demonstrated event and project coordination skills: planning, logistics, vendor management, and on-site delivery.
Core Competencies
▸ Exceptional organization, multi-tasking ability, and follow-through across concurrent workstreams.
▸ Outstanding written and spoken English; able to draft polished newsletters, briefs, and communications.
▸ Sound judgment, the highest standards of confidentiality, integrity, and professionalism.
▸ Self-starter who works independently, manages their own schedule, and delivers results with minimal supervision.
Technical Skills
▸ Proficiency with Microsoft 365 / Google Workspace, Chat GPT, Zoom / Teams, and CRM or event-registration tools.
▸ Comfort with app/website CMS and membership databases; design skills (Canva or similar) are an advantage.
Eligibility
▸ Valid legal status to work as an independent contractor in the UAE (Emirates ID / freelance permit).
▸ Travel visas for the USA, UK, Canada, and Schengen Area are required for YPO events. Candidates who do not currently hold these visas will be supported in obtaining them; the Chapter provides all necessary supporting letters and documentation.
▸ Provides own primary equipment; chapter-approved software covered with prior approval.
</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>
<b><span>Technical Expertise & Support</span></b>
</span><ul>
<li><p><span>Deliver in-depth </span><b><span>product demonstrations</span></b><span>, training sessions, and presentations on network cabling test tools, datacentre testing equipment, network infrastructure diagnostics.</span></p><br></li>
<li><p><span>Provide both pre-sales and post-sales technical support: answer customer queries, assist with specification matching, help interpret test results, recommend actions and solutions.</span></p><br></li>
<li><p><span>Assist in equipment setup, commissioning and calibration (where applicable) of network/datatcentre test and measurement tools.</span></p><br></li>
<li><p><span>Monitor and evaluate technology-trends in network test equipment, datacentre infrastructure and cable/network testing methodologies, and provide feedback to internal teams.</span></p><br></li>
</ul><b><span>Customer Engagement & Sales Support</span></b>
<ul>
<li><p><span>Collaborate with the sales team to identify customer requirements, tailor solutions, and contribute to the development of proposals and quotations.</span></p><br></li>
<li><p><span>Conduct on-site visits, customer workshops, seminars and webinars to educate clients on best-practice network test methodologies, datacentre infrastructure integrity, and emerging technologies.</span></p><br></li>
<li><p><span>Represent the company and its product portfolio at trade shows, technical exhibitions and industry events as a subject matter expert.</span></p><br></li>
<li><p><span>Build and maintain relationships with distributors, channel partners and key customers; provide training and support for distributors to enhance their technical competency.</span></p><br></li>
</ul><b><span>Reporting & Coordination</span></b>
<ul>
<li><p><span>Maintain accurate records of customer engagements, demonstrations, training sessions, and feedback.</span></p><br></li>
<li><p><span>Provide regular status updates to management on technical sales pipeline, customer feedback, market developments and competitive intelligence.</span></p><br></li>
<li><p><span>Work in coordination with product management, marketing and service teams to ensure seamless handover from sales to customer success / installation teams.</span><br></p><br></li>
</ul>
<br><span>Requirements </span><ul>
<li><p><span>Bachelor’s degree in IT, Computer Science, Electrical / Electronic Engineering or a closely related field.</span></p><br></li>
<li><p><span>Minimum </span><b><span>2 years’ experience</span></b><span> in network cable testing, datacentre infrastructure, network test tools, or related fields.</span></p><br></li>
<li><p><span>Strong understanding of network cabling systems, datacentre environment, network test equipment. Familiarity with tools such as Fluke Networks or equivalent is a plus.</span></p><br></li>
<li><p><span>Excellent communication and presentation skills — able to explain complex technical concepts clearly to non-technical audience.</span></p><br></li>
<li><p><span>Willingness to travel regionally and internationally (customer visits, trade shows, etc).</span></p><br></li>
<li><p><span>Self-motivated, results-oriented, with ability to work independently and collaborate cross-functionally.</span></p><br></li>
<li><p><span>Proficiency in Microsoft Office, report writing, and customer documentation.</span><br></p><br></li>
</ul>
<br>
</div>
<p>We are seeking a skilled and customer-focused Resident Engineer to serve as a
dedicated, onsite technical expert for a key enterprise customer. In this role, you will
act as an extension of the customer’s IT team, providing day-to-day administration,
optimization, and strategic guidance for their mission-critical Red Hat environments.
The ideal candidate will possess deep administrative expertise in Red Hat
OpenShift Container Platform (OCP), Red Hat Enterprise Linux (RHEL), and
Red Hat Satellite Server, ensuring the stability, security, and scalability of the
customer’s infrastructure.
Required Qualifications
? Experience: 5+ years of hands-on experience in Linux system administration
and enterprise infrastructure management.
? Container Platforms: Proven experience deploying, administering, and
troubleshooting Red Hat OpenShift Container Platform (v4.x preferred) and
underlying container runtimes.
? Operating Systems: Deep expertise in Red Hat Enterprise Linux (RHEL
7/8/9/10) architecture, administration, and lifecycle management.
? Infrastructure Tools: Strong, hands-on experience administering Red Hat
Satellite Server for large-scale patching, provisioning, and subscription
management.
? Soft Skills: Excellent verbal and written communication skills. Proven ability
to build strong relationships with enterprise customers, manage stakeholder
expectations, and work autonomously in a fast-paced environment.</p><p>Key Responsibilities
? OpenShift Administration: Manage, maintain, and upgrade Red Hat
OpenShift clusters. Execute and manage regular patch updates and version
lifecycle management for OpenShift Clusters to ensure stability and security.
Handle day-two operations, including node scaling, access control, routing,
and monitoring cluster health.
? Linux Systems Management: Perform advanced Red Hat Enterprise Linux
(RHEL) system administration, including executing routine system patch
updates, installation, configuration, performance tuning, and troubleshooting
across physical and virtual environments.
? Satellite Infrastructure Management: Administer Red Hat Satellite Server to
manage the RHEL lifecycle. Maintain content views, lifecycle environments,
activation keys, and ensure consistent patch management and compliance
across the fleet.
? Vendor Coordination & Support: Serve as the primary liaison with the
vendor. Proactively open and manage technical support cases (tickets) for
complex incidents, and actively coordinate with Red Hat's Technical Account
Manager (TAM) to expedite resolutions, conduct root cause analysis, and
ensure strategic alignment.
? Proactive Maintenance: Conduct regular system health checks, capacity
planning, and proactive monitoring to identify and resolve potential issues
before they impact business operations.</p>
<p>Guildhall is recruiting for AI technology company headquartered in Dubai, developing intelligent software solutions that optimize building operations, energy efficiency, and smart infrastructure. Its AI platform is deployed across commercial real estate, hospitality, and enterprise environments, helping organizations automate building management and improve operational performance.
This is a unique opportunity to build the company's global ISO and compliance function from the ground up, working directly with executive leadership to establish scalable governance frameworks and implement AI-driven compliance automation across international operations.
Key Responsibilities:
- Lead the global implementation and management of ISO 9001:2015 and ISO/IEC 27001:2022 management systems.
- Develop, implement, and maintain the company's Quality Management System (QMS) and Information Security Management System (ISMS).
- Own the complete certification lifecycle, including planning, implementation, internal audits, management reviews, external certification audits, surveillance audits, and continual improvement activities.
- Design and maintain quality manuals, policies, procedures, process documentation, risk registers, and compliance records.
- Develop standardized governance frameworks that can be deployed across multiple international offices.
- Ensure all new global operations achieve ISO certification within the company's expansion timeline.
- Lead internal and external audits while coordinating with certification bodies and external auditors.
- Drive process improvement initiatives using risk-based thinking and measurable quality objectives.
- Develop AI-enabled compliance automation solutions to improve audit readiness, documentation, monitoring, and reporting.
- Partner with Engineering, Product, Operations, IT, Legal, HR, and executive leadership to embed compliance into business operations.
- Monitor regulatory changes and industry best practices affecting quality management, information security, privacy, and AI governance.
- Deliver executive reporting, compliance dashboards, KPIs, and management review presentations.
- Build compliance awareness across the organization through training, coaching, and continuous engagement.</p><p>Qualifications:
- Bachelor's degree in Information Security, Computer Science, Engineering, Business, Quality Management, or a related discipline.
- 10+ years of experience in Governance, Risk & Compliance (GRC), Information Security, Quality Management, or Compliance leadership.
- Proven experience owning and managing both ISO 9001:2015 and ISO/IEC 27001:2022 within an organization.
- Demonstrated hands-on experience implementing complete ISO management systems from the ground up, including:
Quality manuals
Process mapping
Internal audits
External certification audits
Management reviews
Corrective and preventive actions (CAPA)
Continuous improvement programs
- Experience maintaining certified ISO environments across multiple business units or international operations.
- Strong background within technology, SaaS, cloud, fintech, AI, or digital products.
- Experience working directly with executive leadership and cross-functional stakeholders.
- Excellent understanding of risk management, governance frameworks, and compliance best practices.
- Strong communication, stakeholder management, and leadership skills.
- Professional certifications such as ISO 9001 Lead Auditor/Lead Implementer, ISO 27001 Lead Auditor/Lead Implementer, CISSP, CISM, CRISC, or equivalent are highly desirable.
- Experience with AI governance frameworks (e.g., ISO 42001) or compliance automation technologies is an advantage.</p>
<p>Guildhall is recruiting for AI technology company headquartered in Dubai, developing intelligent software solutions that optimize building operations, energy efficiency, and smart infrastructure. Its AI platform is deployed across commercial real estate, hospitality, and enterprise environments, helping organizations automate building management and improve operational performance.
This is a unique opportunity to build the company's global ISO and compliance function from the ground up, working directly with executive leadership to establish scalable governance frameworks and implement AI-driven compliance automation across international operations.
Key Responsibilities:
- Lead the global implementation and management of ISO 9001:2015 and ISO/IEC 27001:2022 management systems.
- Develop, implement, and maintain the company's Quality Management System (QMS) and Information Security Management System (ISMS).
- Own the complete certification lifecycle, including planning, implementation, internal audits, management reviews, external certification audits, surveillance audits, and continual improvement activities.
- Design and maintain quality manuals, policies, procedures, process documentation, risk registers, and compliance records.
- Develop standardized governance frameworks that can be deployed across multiple international offices.
- Ensure all new global operations achieve ISO certification within the company's expansion timeline.
- Lead internal and external audits while coordinating with certification bodies and external auditors.
- Drive process improvement initiatives using risk-based thinking and measurable quality objectives.
- Develop AI-enabled compliance automation solutions to improve audit readiness, documentation, monitoring, and reporting.
- Partner with Engineering, Product, Operations, IT, Legal, HR, and executive leadership to embed compliance into business operations.
- Monitor regulatory changes and industry best practices affecting quality management, information security, privacy, and AI governance.
- Deliver executive reporting, compliance dashboards, KPIs, and management review presentations.
- Build compliance awareness across the organization through training, coaching, and continuous engagement.</p><p>Qualifications:
- Bachelor's degree in Information Security, Computer Science, Engineering, Business, Quality Management, or a related discipline.
- 10+ years of experience in Governance, Risk & Compliance (GRC), Information Security, Quality Management, or Compliance leadership.
- Proven experience owning and managing both ISO 9001:2015 and ISO/IEC 27001:2022 within an organization.
- Demonstrated hands-on experience implementing complete ISO management systems from the ground up, including:
Quality manuals
Process mapping
Internal audits
External certification audits
Management reviews
Corrective and preventive actions (CAPA)
Continuous improvement programs
- Experience maintaining certified ISO environments across multiple business units or international operations.
- Strong background within technology, SaaS, cloud, fintech, AI, or digital products.
- Experience working directly with executive leadership and cross-functional stakeholders.
- Excellent understanding of risk management, governance frameworks, and compliance best practices.
- Strong communication, stakeholder management, and leadership skills.
- Professional certifications such as ISO 9001 Lead Auditor/Lead Implementer, ISO 27001 Lead Auditor/Lead Implementer, CISSP, CISM, CRISC, or equivalent are highly desirable.
- Experience with AI governance frameworks (e.g., ISO 42001) or compliance automation technologies is an advantage.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose<p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.</p><br><br><p>As a <strong>Resource Coordinator</strong> within the dnata Global Contact Centre, you will provide comprehensive support to the Mission Control Team by collating and analysing information in order to produce timely reports and provide recommendations highlighting call trends and volume forecasts. In this role, you will be actively involved in the day to day operations of the Mission Control Team and proactively provide recommendations for resource requirements to ensure customer service levels are achieved across the Call Centre and retail outlets in the network.</p><br><br><p><strong>In this role, you will;</strong></p><br><br><ul><li>Produce call, email and other multimedia contact volume statistics and forecasts for all departments within Commercial Contact Centres based on historical data using Emirates Group and contact centre strategy information. Provide the Resource Planning Officer with the detail to enable them to produce and maintain staff rosters and schedules.</li><li>Coordinate with NPSD and all local management teams across the network in order to prepare reports to investigate specific business areas and trends. Investigate spurious service level results, report on reasons for the result and provide recommendations to avoid in the future.</li><li>Develop future resource budgets across the Commercial Retail and Contact Centres based on historical events, forecasts and medium/long term trends.</li><li>Recommend opportunities to Mission Control Team and all Contact Centre Managers for customer self-service enhancements and opportunities within the IVR so as to reduce calls to agents. Monitor and report on IVR usage, offer suggestions and recommend changes on system enhancements.</li><li>Highlight trends on manpower related items such as staff adherence to schedule, attendance, sickness, late, absence, overtime, lieu time, leave, and provide these to local Contact Centre Managers so that any issues may be addressed in a timely manner.</li><li>Independently gather and present accurate data on number and type of calls, emails and other multimedia contacts offered to and handled by EK Commercial offices across the network.</li><li>Track and monitor business trends so as to identify and compare weekly, monthly and yearly performance to assist the Resource Planning Officer in looking for solutions as appropriate.</li><li>Produce regular and timely reports on EK Commercial office's performance at network, contact centre, team and agent levels.</li><li>Create and maintain agent skills records. Regularly communicate with the training and local management teams to ensure agent skill records are up to date and correct so as to ensure calls are routed to correctly skilled agents.</li></ul>Qualification<p><strong>To be considered for this role, you must meet the below requirements;</strong></p><br><br><ul><li>Degree or Honours (12 + 3 or equivalent) and 3 years of experience in commercial/sales.</li><li>A minimum of 4 years of resource planning experience preferably within a contact centre</li><li>Working knowledge of contact centre procedures and methodology.</li><li>Strong analytical ability and diagnostic and problem solving skills.</li><li>Ability to communicate and negotiate effectively.</li><li>PC based skills to operate Windows package such as Microsoft Word/ Excel/ E-mail.</li><li>Genesys experience, while not essential, would be desirable</li></ul><p>Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.</p><br><br>Salary & benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<b>Meet the team</b><br><p>The MEA Partner Sales team is the collaborative driving force behind Cisco's channel business growth, cultivating strategic relationships with our diverse partner ecosystem across the Middle East and Africa. By aligning partner capabilities with Cisco's innovative technology portfolio, we ensure our solutions reach and transform businesses on a global scale. You will join a highly supportive, geographically distributed, and inclusive group of professionals who deeply value mentorship, shared success, and continuous learning. What makes this team truly exciting is the unique opportunity to shape the future of connectivity in a rapidly evolving region, empowering local communities while delivering meaningful business outcomes.</p><br><br><br><b>Your Impact</b><ul><li>Lead the <b>MEA Channel strategy and execution</b>, translating Cisco priorities into regional growth plans and measurable business outcomes.</li><li>Develop and strengthen the <b>partner ecosystem</b>, building strategic relationships and enabling partners to grow with Cisco’s full portfolio.</li><li>Drive <b>revenue, program management, and governance</b> through disciplined planning, performance management, and operating cadence.</li><li>Inspire and align partners and internal teams through strong engagement, influence, consultation, and leadership across a complex regional landscape.</li></ul><br><b>Minimum Qualifications</b><ul><li><b>Demonstrated success developing and executing channel sales strategies in the Middle East and Africa (MEA)</b>, with a strong understanding of regional market dynamics, partner landscapes, and growth opportunities.</li><li>Strong <b>financial and analytical skills</b>, with experience using sales performance metrics, forecasting, pipeline analysis, and CRM tools to drive business planning, track revenue performance, and optimize resource alignment and operating cadence.</li><li>Proven ability to <b>work effectively in a complex matrix organization</b>, influencing across sales, partner, finance, operations, product, and executive stakeholders to drive alignment and execution without direct authority.</li><li>Strong <b>interpersonal, communication, and influencing skills</b>, with the ability to build credibility quickly, engage senior executives and partners, and lead through collaboration, consultation, and trust.</li><li>Professional background spanning both <b>business strategy and technology sales</b>, with the ability to translate strategic priorities into actionable growth plans and engage confidently with enterprise-level decision-makers.</li></ul><br><b>Preferred Qualifications</b><ul><li>Proven ability to build credibility and foster strong, collaborative relationships with both partner executives and internal stakeholders.</li><li>Demonstrated success navigating, collaborating, and influencing within a geographically distributed, highly matrixed corporate environment.</li><li>Exceptional executive presence with the ability to communicate complex technology challenges and strategic visions clearly.</li><li>Track record of successfully redefining organizational structures to improve efficiency, focus, and team inclusivity.</li><li>High level of passion, energy, and dedication to the channel go-to-market strategy, with a natural ability to inspire and encourage others.</li></ul><br>Why Cisco? <p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><br><br><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. </p><br><br><p>We are Cisco, and our power starts with you. </p><br><br><br><br> </div>