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Inhabit is a unique, multi-disciplinary team of professionals who are passionate about making a positive contribution to our built environment.<br><br>We are a collective of experienced architects, designers, engineers and detailers who work both independently and in partnership to form a holistic approach to the services that we offer. We believe that our respective areas of expertise can be integrated to allow seamless interdisciplinary synergy to create buildings that are more relevant to our evolving society.<br><br>We are focused on design-led engineering, providing technical and comprehensive solutions that thoughtfully and creatively consider aesthetics, engineering, cost, procurement, and sustainability driving towards a building that is sensitive and inspirational within its socio-cultural context.<br><br><br><br>Job Description<br><br>List of Responsibilities<br><br>The Associate forms part of the engineering team within the global structure of the company and assumes general responsibilities that pro-actively contribute to the growth of Façade engineering and deisgn capabilities across the globe. <br><br>This includes responsibility for all design, engineering, documentation, administration and compliance with project constraints undertaken for Façade and all other disciplines. You may lead, develop, and manage a team of up to 5 direct reports. You may also need to fulfil any legal responsibilities commensurate with your position.<br><br>The following is an overview of responsibilities and performance standards required of the Façade Designer:<br><br>Strategic Management Financial Management Marketing and Business Development Staff Management, Mentoring and Training Client Management Project Management Consultancy Function Technical Excellence Personal Growth<br>Strategic Management<br><br>The Associate will contribute to short and long-term regional planning and assist in driving forward the strategy that embodies Inhabit’s values, vision, mission and objectives to successfully grow the business including:<br><br>Assist in developing the regional business plan aligned to Inhabit strategic plan to be approved by the Regional Director. Assist in setting regional objectives and in preparing and implementing strategies to achieve the business plan. Ensure staff are well informed and up to date on developments that affect them Assist in undertaking regional future workforce planning and projects with an emphasis on growth and innovation. <br>Financial Management<br><br>The Associate shall assist in the proper financial management including:<br><br>Assist in the development and implementation of annual budgets and ensure that adequate internal control mechanisms are in place Monitor financial aspects of projects including monthly invoicing to ensure the accuracy and debtor collection Follow up with clients on overdue fees for debtors greater than 90 days Assist in reviewing and monitoring monthly financial reports Assisting in managing business risks by following appropriate risk appraisal procedures prior to signing (and following award of) any consulting commission<br>Marketing and Business Development<br><br>The Associate shall actively participate in the marketing of the practice as a multi-disciplined engineering company and shall achieve agreed targets in all aspects of practice development, including:<br><br>Maximise cross-selling opportunities for Inhabit and prepare project proposals to support profit targets including, where necessary, co-ordination of inputs from other disciplines Conduct presentations of proposals for prospective clients and/or projects Raise any challenges in competitive pricing across the region with the Regional Manager and propose solutions Build and expand the client base of Inhabit based on both established, prospective and new client relationships that you secure in the region Network within the Industry to develop industry intelligence, define and implement strategies to meet any challenges Ensure active participation in a broad range of client-focused functions, networking events, conferences, seminars, committees etc. to enhance the professional image of both the Associate and Inhabit<br>Staff Management, Mentoring and Training<br><br>The Associate is responsible for ensuring staff are managed and supported effectively including:<br><br>Encourage and role model respectful, supportive and positive engagement and interactions across disciplines/support functions and all other Inhabit offices to support positive culture and drive engagement Identify the deliverables, tasks and activities required for workload throughout all phases of the project to ensure adequate staff resourcing and tools are available to meet project deliverables and expectations Provide technical leadership, guidance, mentoring and support and build and oversee staff technical development to maintain standards and to operate efficiently Ensure staff are following Inhabit’s quality management system Hold regular meetings with the Technical Team to discuss scheduling of work in a planned manner including distribution of workload, resources etc. to meet deliverables Assist in setting objectives and standards for the expected performance of staff and encourage regular feedback discussions on project successes and challenges to capture lessons learned Assist in conducting regular and effective Performance Reviews in accordance within Inhabits’ review system for your direct reports and provide ongoing/regular feedback to foster work performance improvements and promote professional growth of staff Identify training needs of the team to increase their skill level, development and growth Identify training opportunities, both internally and externally including seminars, events, conferences, talks, university lectures, factory visits, construction phase training etc., to assist with the development of the team and to address any knowledge and skill gaps. Support staff writing technical notes from these training opportunities and/or project experiences Encourage and promote Inhabit online materials, technical notes, technical library Communicate regularly and proactively with Senior Management as required to assist the process of managing your work/lifestyle balance and of your team Ensure staff adhere to and are familiar with all Health and Safety requirements and safe work practices<br>Client Management<br><br>The Associate shall continually strengthen client loyalty and gain repeat business by ensuring high-quality service and creative (‘Leading Edge’) solutions to clients by way of:<br><br>Communicate with clients to establish their needs and maintain a dialogue throughout the project Monitor feedback from clients and develop and implement action plans for continuous improvement Identify and implement ways to enhance current service offerings, systems and processes from a client and business perspective to maximise Inhabit’s competitive advantage Identify and implement ways to enhance internal systems, processes and procedures to improve client satisfaction Be a role model for exceptional favourable record in client response to timeliness, quality of work and high technical standing on projects and manage in conjunction with Project Director/Leader any client complaints Continually aim for repeat and new business from all clients in contact with Inhabit<br>Project Management <br><br>The Associate will provide leadership to ensure the efficient and profitable completion of all tasks and projects under their control whilst ensuring the allocation of adequate resources, excellent technical standards and client satisfaction including:<br><br>Provide overall strategy and technical solutions as required for project challenges Undertake or assist the project leaders with negotiation of fees and contracts where appropriate to ensure financial targets are achieved Manage business risks by following appropriate risk appraisal procedures prior to the signing contracts Allocate and manage project personnel to suit programs and project budgets Project lead internally with respective team colleagues to allow deliverables to be issued to client Coordinate and work with the design team to deliver project deliverables Help solve client/project team’s problems by lateral thinking and creating innovative solutions Ensure quality outputs and agreed cost/scheduled delivery time frames are met Manage projects, site meetings, design workshops and site inspection as required and/or as project planning stipulates As Project Leader, monitor and report on team performance against agreed timelines, and fees/budgets Oversee the work of Sub Consultants/Contractors and review outputs produced by them Ensure project sheets for each project are undertaken for compliance with project and office QA procedures<br>Consultancy Function<br><br>The Associate shall assist in the consultancy functions including:<br><br>Preparation and coordination of expressions of interest, tender submissions and similar consulting proposals Maintain a hands-on approach to the provision of design and engineering, and assist in the co-ordination of other disciplines. Contribute and monitor the design and engineering of curtain wall and cladding systems, as well as specialty systems (i.e., structural glass, cables, ETFE etc.) Oversee engineering computations and structural façade analysis, advice and reporting Meet with architects to develop façade design concepts, detailing, specifications, and engineering feasibility and coordinate with other project consultants such as Builders, Contractors and Sub Contractors to determine best practice façade design outcomes Write and review specifications and schedules to inform and respond to site and construction related queries Review and comment on sub-contractor’s shop drawings & calculations, BD submission drawings, fabrication drawings & material submission Follow the general drawing protocols and cad file system set by Inhabit Provide assistance during construction of façade systems including attendance mock-up testing, shop drawing reviews and conduct factory & site inspections<br>Technical Excellence<br><br>The Associate shall assume full responsibility for work quality undertaken and ensure quality is adhered to by performing regular checks of your direct reports work and a senior peer review role on projects, including:<br><br>Ensure project specific technical duties including engineering, design and project lead roles are effectively managed Identification of technically complex projects and problems that require high level input Undertake provision of concept design, peer review and checking services on projects to assist in maintaining high standards Provide technical assistance and grow the team’s capability relating to the weatherproofing and installation of various façade systems Assist in developing and growing the BIM capability of the office in conjunction with other team members, aligning Inhabit’s capabilities with market expectations\Take necessary action to prevent the occurrence of design documentation and/or quality system non-conformity Ensure all project documentation is maintained to a level as required by Inhabits’ QA Manager and QA system Endorse and facilitate the quality management system (QMS) and the Business’s commitment to quality Conduct all activities in accordance with the quality management system<br>Personal Attributes:<br><br>Attitude and participation towards project, client, team Motivation in role Sense of urgency when appropriate Confidence in role amongst team and clients Desire to achieve high standards, set goals or targets Overall commitment to your position Adaptability and willingness to learn How you apply new skills Team interaction Willingness to help others<br>Role Capability Profile<br><br>Quality & Quantity of Work:<br><br>Assures accuracy, thoroughness and reliability of results Meets the workload requirements of the job Is proficient in technical skills required for the job Demonstrates a comprehensive understanding of the knowledge required to complete job responsibilities<br>Decisions:<br><br>Conducts thorough analysis before making decisions Makes sound, logical and timely decisions<br>Planning & Time Management:<br><br>Develops & implements effective action plans Meets deadlines as required Maintains performance under pressure Timesheet efficiency (weekly submission)<br>Performance Management:<br><br>Achieves own objectives Delegates appropriate tasks to appropriate people Gives employees adequate information & authority Follows up progress on delegated projects Provides ongoing feedback and training to employees where relevant<br>Initiative:<br><br>Displays initiative in the position and does not seek unnecessary clarification or instruction Generates and implements worthwhile, practical new ideas and methods Responds effectively to changing needs of the workplace<br>Relationships:<br><br>Interacts appropriately with customers/clients, both internally and externally Displays good interpersonal skills Uses appropriate style to resolve conflict with people at all levels Acts in best interest of the organisation<br>Communication:<br><br>Listens attentively, demonstrates full understanding Oral and written – expresses ideas effectively Quality of presentations Preparation of internal and external correspondence<br> <br><br>Personal Attributes:<br><br>Attitude and participation towards project, client, team Motivation in role Sense of urgency when appropriate Confidence in role amongst team and clients Desire to achieve high standards, set goals or targets Overall commitment to your position Adaptability and willingness to learn How you apply new skills Team interaction Willingness to help others<br><br><br>Qualifications<br><br>Bachelor of Architecture or Bachelor of Engineering is preferable.<br><br>The candidate shall have a minimum of 10 years' experience in a facade role.<br><br><br><br>Additional Information<br><br>Other Requirements<br><br>Correctly use and maintain Personal Protective Equipment provided Takes reasonable care for the safety of his/her own health and safety and that of other people who may be affected by their conduct in the workplace Seek guidance for all new or modified work procedures to ensure that any hazardous conditions, near misses and injures are reported immediately to Management Participate in compliance training and other environment, health and safety activities as required Abide by the Code of Conduct; this is a minimum standard of behaviour that must be upheld by all employees In addition to the duties set out in this Position Description, you may be expected to perform such other duties as may from time to time be reasonably assigned to you by the Employer<br>Other Relevant Information<br><br>Travel to various work locations throughout Middle East may be required Your duties as set out in this Position Description may from time to time be amended, varied, modified or reassigned by the Employer in accordance with business needs
Inhabit is a unique, multi-disciplinary team of professionals who are passionate about making a positive contribution to our built environment.<br><br>We are a collective of experienced architects, designers, engineers and detailers who work both independently and in partnership to form a holistic approach to the services that we offer. We believe that our respective areas of expertise can be integrated to allow seamless interdisciplinary synergy to create buildings that are more relevant to our evolving society.<br><br>We are focused on design-led engineering, providing technical and comprehensive solutions that thoughtfully and creatively consider aesthetics, engineering, cost, procurement, and sustainability driving towards a building that is sensitive and inspirational within its socio-cultural context.<br><br><br><br>Job Description<br><br>List of Responsibilities<br><br>The Associate forms part of the engineering team within the global structure of the company and assumes general responsibilities that pro-actively contribute to the growth of Façade engineering and deisgn capabilities across the globe. <br><br>This includes responsibility for all design, engineering, documentation, administration and compliance with project constraints undertaken for Façade and all other disciplines. You may lead, develop, and manage a team of up to 5 direct reports. You may also need to fulfil any legal responsibilities commensurate with your position.<br><br>The following is an overview of responsibilities and performance standards required of the Façade Designer:<br><br>Strategic Management Financial Management Marketing and Business Development Staff Management, Mentoring and Training Client Management Project Management Consultancy Function Technical Excellence Personal Growth<br>Strategic Management<br><br>The Associate will contribute to short and long-term regional planning and assist in driving forward the strategy that embodies Inhabit’s values, vision, mission and objectives to successfully grow the business including:<br><br>Assist in developing the regional business plan aligned to Inhabit strategic plan to be approved by the Regional Director. Assist in setting regional objectives and in preparing and implementing strategies to achieve the business plan. Ensure staff are well informed and up to date on developments that affect them Assist in undertaking regional future workforce planning and projects with an emphasis on growth and innovation. <br>Financial Management<br><br>The Associate shall assist in the proper financial management including:<br><br>Assist in the development and implementation of annual budgets and ensure that adequate internal control mechanisms are in place Monitor financial aspects of projects including monthly invoicing to ensure the accuracy and debtor collection Follow up with clients on overdue fees for debtors greater than 90 days Assist in reviewing and monitoring monthly financial reports Assisting in managing business risks by following appropriate risk appraisal procedures prior to signing (and following award of) any consulting commission<br>Marketing and Business Development<br><br>The Associate shall actively participate in the marketing of the practice as a multi-disciplined engineering company and shall achieve agreed targets in all aspects of practice development, including:<br><br>Maximise cross-selling opportunities for Inhabit and prepare project proposals to support profit targets including, where necessary, co-ordination of inputs from other disciplines Conduct presentations of proposals for prospective clients and/or projects Raise any challenges in competitive pricing across the region with the Regional Manager and propose solutions Build and expand the client base of Inhabit based on both established, prospective and new client relationships that you secure in the region Network within the Industry to develop industry intelligence, define and implement strategies to meet any challenges Ensure active participation in a broad range of client-focused functions, networking events, conferences, seminars, committees etc. to enhance the professional image of both the Associate and Inhabit<br>Staff Management, Mentoring and Training<br><br>The Associate is responsible for ensuring staff are managed and supported effectively including:<br><br>Encourage and role model respectful, supportive and positive engagement and interactions across disciplines/support functions and all other Inhabit offices to support positive culture and drive engagement Identify the deliverables, tasks and activities required for workload throughout all phases of the project to ensure adequate staff resourcing and tools are available to meet project deliverables and expectations Provide technical leadership, guidance, mentoring and support and build and oversee staff technical development to maintain standards and to operate efficiently Ensure staff are following Inhabit’s quality management system Hold regular meetings with the Technical Team to discuss scheduling of work in a planned manner including distribution of workload, resources etc. to meet deliverables Assist in setting objectives and standards for the expected performance of staff and encourage regular feedback discussions on project successes and challenges to capture lessons learned Assist in conducting regular and effective Performance Reviews in accordance within Inhabits’ review system for your direct reports and provide ongoing/regular feedback to foster work performance improvements and promote professional growth of staff Identify training needs of the team to increase their skill level, development and growth Identify training opportunities, both internally and externally including seminars, events, conferences, talks, university lectures, factory visits, construction phase training etc., to assist with the development of the team and to address any knowledge and skill gaps. Support staff writing technical notes from these training opportunities and/or project experiences Encourage and promote Inhabit online materials, technical notes, technical library Communicate regularly and proactively with Senior Management as required to assist the process of managing your work/lifestyle balance and of your team Ensure staff adhere to and are familiar with all Health and Safety requirements and safe work practices<br>Client Management<br><br>The Associate shall continually strengthen client loyalty and gain repeat business by ensuring high-quality service and creative (‘Leading Edge’) solutions to clients by way of:<br><br>Communicate with clients to establish their needs and maintain a dialogue throughout the project Monitor feedback from clients and develop and implement action plans for continuous improvement Identify and implement ways to enhance current service offerings, systems and processes from a client and business perspective to maximise Inhabit’s competitive advantage Identify and implement ways to enhance internal systems, processes and procedures to improve client satisfaction Be a role model for exceptional favourable record in client response to timeliness, quality of work and high technical standing on projects and manage in conjunction with Project Director/Leader any client complaints Continually aim for repeat and new business from all clients in contact with Inhabit<br>Project Management <br><br>The Associate will provide leadership to ensure the efficient and profitable completion of all tasks and projects under their control whilst ensuring the allocation of adequate resources, excellent technical standards and client satisfaction including:<br><br>Provide overall strategy and technical solutions as required for project challenges Undertake or assist the project leaders with negotiation of fees and contracts where appropriate to ensure financial targets are achieved Manage business risks by following appropriate risk appraisal procedures prior to the signing contracts Allocate and manage project personnel to suit programs and project budgets Project lead internally with respective team colleagues to allow deliverables to be issued to client Coordinate and work with the design team to deliver project deliverables Help solve client/project team’s problems by lateral thinking and creating innovative solutions Ensure quality outputs and agreed cost/scheduled delivery time frames are met Manage projects, site meetings, design workshops and site inspection as required and/or as project planning stipulates As Project Leader, monitor and report on team performance against agreed timelines, and fees/budgets Oversee the work of Sub Consultants/Contractors and review outputs produced by them Ensure project sheets for each project are undertaken for compliance with project and office QA procedures<br>Consultancy Function<br><br>The Associate shall assist in the consultancy functions including:<br><br>Preparation and coordination of expressions of interest, tender submissions and similar consulting proposals Maintain a hands-on approach to the provision of design and engineering, and assist in the co-ordination of other disciplines. Contribute and monitor the design and engineering of curtain wall and cladding systems, as well as specialty systems (i.e., structural glass, cables, ETFE etc.) Oversee engineering computations and structural façade analysis, advice and reporting Meet with architects to develop façade design concepts, detailing, specifications, and engineering feasibility and coordinate with other project consultants such as Builders, Contractors and Sub Contractors to determine best practice façade design outcomes Write and review specifications and schedules to inform and respond to site and construction related queries Review and comment on sub-contractor’s shop drawings & calculations, BD submission drawings, fabrication drawings & material submission Follow the general drawing protocols and cad file system set by Inhabit Provide assistance during construction of façade systems including attendance mock-up testing, shop drawing reviews and conduct factory & site inspections<br>Technical Excellence<br><br>The Associate shall assume full responsibility for work quality undertaken and ensure quality is adhered to by performing regular checks of your direct reports work and a senior peer review role on projects, including:<br><br>Ensure project specific technical duties including engineering, design and project lead roles are effectively managed Identification of technically complex projects and problems that require high level input Undertake provision of concept design, peer review and checking services on projects to assist in maintaining high standards Provide technical assistance and grow the team’s capability relating to the weatherproofing and installation of various façade systems Assist in developing and growing the BIM capability of the office in conjunction with other team members, aligning Inhabit’s capabilities with market expectations\Take necessary action to prevent the occurrence of design documentation and/or quality system non-conformity Ensure all project documentation is maintained to a level as required by Inhabits’ QA Manager and QA system Endorse and facilitate the quality management system (QMS) and the Business’s commitment to quality Conduct all activities in accordance with the quality management system<br>Personal Attributes:<br><br>Attitude and participation towards project, client, team Motivation in role Sense of urgency when appropriate Confidence in role amongst team and clients Desire to achieve high standards, set goals or targets Overall commitment to your position Adaptability and willingness to learn How you apply new skills Team interaction Willingness to help others<br>Role Capability Profile<br><br>Quality & Quantity of Work:<br><br>Assures accuracy, thoroughness and reliability of results Meets the workload requirements of the job Is proficient in technical skills required for the job Demonstrates a comprehensive understanding of the knowledge required to complete job responsibilities<br>Decisions:<br><br>Conducts thorough analysis before making decisions Makes sound, logical and timely decisions<br>Planning & Time Management:<br><br>Develops & implements effective action plans Meets deadlines as required Maintains performance under pressure Timesheet efficiency (weekly submission)<br>Performance Management:<br><br>Achieves own objectives Delegates appropriate tasks to appropriate people Gives employees adequate information & authority Follows up progress on delegated projects Provides ongoing feedback and training to employees where relevant<br>Initiative:<br><br>Displays initiative in the position and does not seek unnecessary clarification or instruction Generates and implements worthwhile, practical new ideas and methods Responds effectively to changing needs of the workplace<br>Relationships:<br><br>Interacts appropriately with customers/clients, both internally and externally Displays good interpersonal skills Uses appropriate style to resolve conflict with people at all levels Acts in best interest of the organisation<br>Communication:<br><br>Listens attentively, demonstrates full understanding Oral and written – expresses ideas effectively Quality of presentations Preparation of internal and external correspondence<br> <br><br>Personal Attributes:<br><br>Attitude and participation towards project, client, team Motivation in role Sense of urgency when appropriate Confidence in role amongst team and clients Desire to achieve high standards, set goals or targets Overall commitment to your position Adaptability and willingness to learn How you apply new skills Team interaction Willingness to help others<br><br><br>Qualifications<br><br>Bachelor of Architecture or Bachelor of Engineering is preferable.<br><br>The candidate shall have a minimum of 10 years' experience in a facade role.<br><br><br><br>Additional Information<br><br>Other Requirements<br><br>Correctly use and maintain Personal Protective Equipment provided Takes reasonable care for the safety of his/her own health and safety and that of other people who may be affected by their conduct in the workplace Seek guidance for all new or modified work procedures to ensure that any hazardous conditions, near misses and injures are reported immediately to Management Participate in compliance training and other environment, health and safety activities as required Abide by the Code of Conduct; this is a minimum standard of behaviour that must be upheld by all employees In addition to the duties set out in this Position Description, you may be expected to perform such other duties as may from time to time be reasonably assigned to you by the Employer<br>Other Relevant Information<br><br>Travel to various work locations throughout Middle East may be required Your duties as set out in this Position Description may from time to time be amended, varied, modified or reassigned by the Employer in accordance with business needs
Inhabit is a unique, multi-disciplinary team of professionals who are passionate about making a positive contribution to our built environment.<br><br>We are a collective of experienced architects, designers, engineers and detailers who work both independently and in partnership to form a holistic approach to the services that we offer. We believe that our respective areas of expertise can be integrated to allow seamless interdisciplinary synergy to create buildings that are more relevant to our evolving society.<br><br>We are focused on design-led engineering, providing technical and comprehensive solutions that thoughtfully and creatively consider aesthetics, engineering, cost, procurement, and sustainability driving towards a building that is sensitive and inspirational within its socio-cultural context.<br><br><br><br>Job Description<br><br>List of Responsibilities<br><br>The Associate forms part of the engineering team within the global structure of the company and assumes general responsibilities that pro-actively contribute to the growth of Façade engineering and deisgn capabilities across the globe. <br><br>This includes responsibility for all design, engineering, documentation, administration and compliance with project constraints undertaken for Façade and all other disciplines. You may lead, develop, and manage a team of up to 5 direct reports. You may also need to fulfil any legal responsibilities commensurate with your position.<br><br>The following is an overview of responsibilities and performance standards required of the Façade Designer:<br><br>Strategic Management Financial Management Marketing and Business Development Staff Management, Mentoring and Training Client Management Project Management Consultancy Function Technical Excellence Personal Growth<br>Strategic Management<br><br>The Associate will contribute to short and long-term regional planning and assist in driving forward the strategy that embodies Inhabit’s values, vision, mission and objectives to successfully grow the business including:<br><br>Assist in developing the regional business plan aligned to Inhabit strategic plan to be approved by the Regional Director. Assist in setting regional objectives and in preparing and implementing strategies to achieve the business plan. Ensure staff are well informed and up to date on developments that affect them Assist in undertaking regional future workforce planning and projects with an emphasis on growth and innovation. <br>Financial Management<br><br>The Associate shall assist in the proper financial management including:<br><br>Assist in the development and implementation of annual budgets and ensure that adequate internal control mechanisms are in place Monitor financial aspects of projects including monthly invoicing to ensure the accuracy and debtor collection Follow up with clients on overdue fees for debtors greater than 90 days Assist in reviewing and monitoring monthly financial reports Assisting in managing business risks by following appropriate risk appraisal procedures prior to signing (and following award of) any consulting commission<br>Marketing and Business Development<br><br>The Associate shall actively participate in the marketing of the practice as a multi-disciplined engineering company and shall achieve agreed targets in all aspects of practice development, including:<br><br>Maximise cross-selling opportunities for Inhabit and prepare project proposals to support profit targets including, where necessary, co-ordination of inputs from other disciplines Conduct presentations of proposals for prospective clients and/or projects Raise any challenges in competitive pricing across the region with the Regional Manager and propose solutions Build and expand the client base of Inhabit based on both established, prospective and new client relationships that you secure in the region Network within the Industry to develop industry intelligence, define and implement strategies to meet any challenges Ensure active participation in a broad range of client-focused functions, networking events, conferences, seminars, committees etc. to enhance the professional image of both the Associate and Inhabit<br>Staff Management, Mentoring and Training<br><br>The Associate is responsible for ensuring staff are managed and supported effectively including:<br><br>Encourage and role model respectful, supportive and positive engagement and interactions across disciplines/support functions and all other Inhabit offices to support positive culture and drive engagement Identify the deliverables, tasks and activities required for workload throughout all phases of the project to ensure adequate staff resourcing and tools are available to meet project deliverables and expectations Provide technical leadership, guidance, mentoring and support and build and oversee staff technical development to maintain standards and to operate efficiently Ensure staff are following Inhabit’s quality management system Hold regular meetings with the Technical Team to discuss scheduling of work in a planned manner including distribution of workload, resources etc. to meet deliverables Assist in setting objectives and standards for the expected performance of staff and encourage regular feedback discussions on project successes and challenges to capture lessons learned Assist in conducting regular and effective Performance Reviews in accordance within Inhabits’ review system for your direct reports and provide ongoing/regular feedback to foster work performance improvements and promote professional growth of staff Identify training needs of the team to increase their skill level, development and growth Identify training opportunities, both internally and externally including seminars, events, conferences, talks, university lectures, factory visits, construction phase training etc., to assist with the development of the team and to address any knowledge and skill gaps. Support staff writing technical notes from these training opportunities and/or project experiences Encourage and promote Inhabit online materials, technical notes, technical library Communicate regularly and proactively with Senior Management as required to assist the process of managing your work/lifestyle balance and of your team Ensure staff adhere to and are familiar with all Health and Safety requirements and safe work practices<br>Client Management<br><br>The Associate shall continually strengthen client loyalty and gain repeat business by ensuring high-quality service and creative (‘Leading Edge’) solutions to clients by way of:<br><br>Communicate with clients to establish their needs and maintain a dialogue throughout the project Monitor feedback from clients and develop and implement action plans for continuous improvement Identify and implement ways to enhance current service offerings, systems and processes from a client and business perspective to maximise Inhabit’s competitive advantage Identify and implement ways to enhance internal systems, processes and procedures to improve client satisfaction Be a role model for exceptional favourable record in client response to timeliness, quality of work and high technical standing on projects and manage in conjunction with Project Director/Leader any client complaints Continually aim for repeat and new business from all clients in contact with Inhabit<br>Project Management <br><br>The Associate will provide leadership to ensure the efficient and profitable completion of all tasks and projects under their control whilst ensuring the allocation of adequate resources, excellent technical standards and client satisfaction including:<br><br>Provide overall strategy and technical solutions as required for project challenges Undertake or assist the project leaders with negotiation of fees and contracts where appropriate to ensure financial targets are achieved Manage business risks by following appropriate risk appraisal procedures prior to the signing contracts Allocate and manage project personnel to suit programs and project budgets Project lead internally with respective team colleagues to allow deliverables to be issued to client Coordinate and work with the design team to deliver project deliverables Help solve client/project team’s problems by lateral thinking and creating innovative solutions Ensure quality outputs and agreed cost/scheduled delivery time frames are met Manage projects, site meetings, design workshops and site inspection as required and/or as project planning stipulates As Project Leader, monitor and report on team performance against agreed timelines, and fees/budgets Oversee the work of Sub Consultants/Contractors and review outputs produced by them Ensure project sheets for each project are undertaken for compliance with project and office QA procedures<br>Consultancy Function<br><br>The Associate shall assist in the consultancy functions including:<br><br>Preparation and coordination of expressions of interest, tender submissions and similar consulting proposals Maintain a hands-on approach to the provision of design and engineering, and assist in the co-ordination of other disciplines. Contribute and monitor the design and engineering of curtain wall and cladding systems, as well as specialty systems (i.e., structural glass, cables, ETFE etc.) Oversee engineering computations and structural façade analysis, advice and reporting Meet with architects to develop façade design concepts, detailing, specifications, and engineering feasibility and coordinate with other project consultants such as Builders, Contractors and Sub Contractors to determine best practice façade design outcomes Write and review specifications and schedules to inform and respond to site and construction related queries Review and comment on sub-contractor’s shop drawings & calculations, BD submission drawings, fabrication drawings & material submission Follow the general drawing protocols and cad file system set by Inhabit Provide assistance during construction of façade systems including attendance mock-up testing, shop drawing reviews and conduct factory & site inspections<br>Technical Excellence<br><br>The Associate shall assume full responsibility for work quality undertaken and ensure quality is adhered to by performing regular checks of your direct reports work and a senior peer review role on projects, including:<br><br>Ensure project specific technical duties including engineering, design and project lead roles are effectively managed Identification of technically complex projects and problems that require high level input Undertake provision of concept design, peer review and checking services on projects to assist in maintaining high standards Provide technical assistance and grow the team’s capability relating to the weatherproofing and installation of various façade systems Assist in developing and growing the BIM capability of the office in conjunction with other team members, aligning Inhabit’s capabilities with market expectations\Take necessary action to prevent the occurrence of design documentation and/or quality system non-conformity Ensure all project documentation is maintained to a level as required by Inhabits’ QA Manager and QA system Endorse and facilitate the quality management system (QMS) and the Business’s commitment to quality Conduct all activities in accordance with the quality management system<br>Personal Attributes:<br><br>Attitude and participation towards project, client, team Motivation in role Sense of urgency when appropriate Confidence in role amongst team and clients Desire to achieve high standards, set goals or targets Overall commitment to your position Adaptability and willingness to learn How you apply new skills Team interaction Willingness to help others<br>Role Capability Profile<br><br>Quality & Quantity of Work:<br><br>Assures accuracy, thoroughness and reliability of results Meets the workload requirements of the job Is proficient in technical skills required for the job Demonstrates a comprehensive understanding of the knowledge required to complete job responsibilities<br>Decisions:<br><br>Conducts thorough analysis before making decisions Makes sound, logical and timely decisions<br>Planning & Time Management:<br><br>Develops & implements effective action plans Meets deadlines as required Maintains performance under pressure Timesheet efficiency (weekly submission)<br>Performance Management:<br><br>Achieves own objectives Delegates appropriate tasks to appropriate people Gives employees adequate information & authority Follows up progress on delegated projects Provides ongoing feedback and training to employees where relevant<br>Initiative:<br><br>Displays initiative in the position and does not seek unnecessary clarification or instruction Generates and implements worthwhile, practical new ideas and methods Responds effectively to changing needs of the workplace<br>Relationships:<br><br>Interacts appropriately with customers/clients, both internally and externally Displays good interpersonal skills Uses appropriate style to resolve conflict with people at all levels Acts in best interest of the organisation<br>Communication:<br><br>Listens attentively, demonstrates full understanding Oral and written – expresses ideas effectively Quality of presentations Preparation of internal and external correspondence<br> <br><br>Personal Attributes:<br><br>Attitude and participation towards project, client, team Motivation in role Sense of urgency when appropriate Confidence in role amongst team and clients Desire to achieve high standards, set goals or targets Overall commitment to your position Adaptability and willingness to learn How you apply new skills Team interaction Willingness to help others<br><br><br>Qualifications<br><br>Bachelor of Architecture or Bachelor of Engineering is preferable.<br><br>The candidate shall have a minimum of 10 years' experience in a facade role.<br><br><br><br>Additional Information<br><br>Other Requirements<br><br>Correctly use and maintain Personal Protective Equipment provided Takes reasonable care for the safety of his/her own health and safety and that of other people who may be affected by their conduct in the workplace Seek guidance for all new or modified work procedures to ensure that any hazardous conditions, near misses and injures are reported immediately to Management Participate in compliance training and other environment, health and safety activities as required Abide by the Code of Conduct; this is a minimum standard of behaviour that must be upheld by all employees In addition to the duties set out in this Position Description, you may be expected to perform such other duties as may from time to time be reasonably assigned to you by the Employer<br>Other Relevant Information<br><br>Travel to various work locations throughout Middle East may be required Your duties as set out in this Position Description may from time to time be amended, varied, modified or reassigned by the Employer in accordance with business needs
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u>Position Details</u></strong></p><br><p>Dubai Professional Services</p><br><p>Discipline: Student Experience and Wellbeing</p><br><p>University of Birmingham, Dubai campus</p><br><p>Salary: Competitive </p><br><p>Grade: 6</p><br><p>No. of positions: 1</p><br><p>Full time</p><br><p>Duration: 3-years fixed contract (renewable at the University’s discretion) </p><br><p>Location: Dubai, UAE</p><br><p>Closing date: 25th August 2026</p><br><p><strong><u>University of Birmingham Dubai</u></strong></p><br><p>Having established ourselves in Dubai International Academic City in 2018 we have now moved to our new state-of-the-art campus which opened in Sept 2021. These posts represent an excellent opportunity to join an ambitious World Top 100 University as we continue to grow our long-term strategic mission in Dubai, the UAE and the wider region. Our campus reflects the very best of Birmingham through our presence in Dubai.</p><br><p><strong><u>Background</u></strong></p><br><p><strong>Professional Services Ethos </strong></p><br><p>Our ethos as a Professional Services team has been developed in line with the principles of being a Birmingham Professional. In particular here in Dubai this means that all Professional Services colleagues seek to collaborate effectively to ensure the needs of the whole campus community and our stakeholders are met. It also means that we work constructively together to provide a flexible range of service and support that adapt to the changing needs of the Campus as we grow. There are specific focal points in the academic cycle when all Professional Services team members will be expected to contribute regardless of their primary role, for example Welcome or Graduation. In addition, the duties listed below are illustrative of the general nature and level of responsibility of this post which is likely to change over time in response to the needs of the Campus and as you develop your experience and skills. You will have the opportunity to develop and may also need to specialise your duties further, over time, in agreement with your manager. </p><br><p>In order to contribute to the success of the team and the University’s vision for the Dubai Campus the Professional Services team will be seeking to continue to recruit and develop colleagues who display:</p><br><ul><li>a high level of intellectual aptitude;</li><li>strong agility and a portfolio of skills that can adapt to meet changing circumstances;</li><li>an innovative and creative mind-set; and </li><li>both an enterprising and entrepreneurial nature to support our growth and pursuit of excellence.</li></ul><p><strong>Department Overview</strong></p><br><p>The Services and Support thematic area will focus on providing all students with the University of Birmingham Dubai with a wide range of high quality services and support. Working collaboratively with academic and professional services colleagues, the department delivers a holistic, student-centred approach that enhances student success, wellbeing, engagement and belonging across the entire student journey. </p><br><p>Key areas of responsibility include: </p><br><ul><li>Student wellbeing, welfare, safeguarding and early intervention support </li><li>Inclusive information, advice and guidance that supports student success</li><li>Welcome week and induction activities </li><li>Programme administration support and services </li><li>Collaboration with Academic skills support </li><li>Work with Careers on employability skills and graduate outcomes</li><li>General student administration through to graduation support</li></ul><p><strong><u>Role Summary</u></strong></p><br><p>The post holder will be responsible for enhancing the student experience by designing, delivering and evaluating inclusive, student-centred initiatives that support student wellbeing, engagement, belonging and success. The role will provide proactive wellbeing and welfare support, guidance and advice to students, while leading and contributing to a range of student experience activities including pre-arrival, Welcome, induction, transition programmes, wellbeing initiatives, student engagement activities and Students’ Association programmes.</p><br><p>The post holder will contribute to the delivery of wellbeing and welfare services, including managing sensitive student cases, providing early intervention support, assessing individual needs and making appropriate referrals. The role will also support the development of wellbeing campaigns, student engagement initiatives and inclusive practices that promote resilience, community and holistic student development.</p><br><p>Working under the strategic direction of the Head of Student Wellbeing and Experience, and in partnership with the University’s Students’ Association and wider professional services teams, the post holder will contribute to the development of a supportive and inclusive campus environment where students are empowered to thrive academically, personally and socially.</p><br><p>The role has a specific strategic focus on enhancing services and engagement opportunities for the postgraduate student community, while continuing to support and enhance the experience of all students, including undergraduate students. Responsibilities include embedding innovative and inclusive approaches across the University through collaboration, networking, training and sharing good practice. The post holder will work closely with colleagues across the University of Birmingham Dubai and Edgbaston campus to support a consistent, high-quality student experience and contribute to continuous improvement through student insight, feedback and service evaluation.</p><br><p>During teaching terms, the post holder will be required to work flexibly to meet the needs of the student community and the delivery of student experience activities. The working pattern include Saturday and Sunday working, with two weekday rest days provided. The role requires flexibility throughout the academic year to respond to changing student needs, key university events and periods of increased student engagement activity.</p><br><p>Outside of teaching terms, the working pattern will normally align with standard University working arrangements, with flexibility required to support key activities and operational priorities as needed.</p><br><p>The role requires flexibility to support the University's student experience throughout the academic year.</p><br><p><strong>General</strong></p><br><ul><li>Promotes equality and values diversity acting as a role model and fostering an inclusive working culture.</li><li>Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.</li><li>Undertake continuous personal and professional development.</li></ul><p><strong><u>Main Duties</u></strong></p><br><p><strong>Student Experience Support</strong></p><br><ul><li>Use student insight, feedback, surveys, focus groups and engagement data to identify emerging needs, evaluate impact and inform the continuous improvement of the student experience.</li><li>Lead and contribute to the planning and delivery of Welcome, induction, transition and pre-arrival programmes that support students to successfully integrate into university life and achieve a positive start to their academic journey.</li><li>Develop and deliver inclusive wellbeing campaigns, workshops and engagement initiatives that promote resilience, personal development, community and a positive sense of belonging.</li><li>Work collaboratively with academic and professional services colleagues to embed student wellbeing, engagement and success within the wider student experience, supporting retention, continuation and positive student outcomes.</li><li>Partner with the Students' Association to develop and deliver an engaging programme of co-curricular activities, student leadership opportunities and events that enrich the student experience and foster an inclusive campus community.</li><li>Lead and support the planning and delivery of University-wide and campus events, ensuring activities reflect the needs of a diverse student community and contribute to student engagement and success.</li><li>Develop and coordinate timely, accessible and engaging student communications that promote awareness of opportunities, services and support available throughout the student journey.</li><li>Provide proactive guidance and first-line support to students through the Student Hub and other points of contact, identifying individual needs, promoting self-help and referring students to appropriate specialist services where required.</li><li>Build effective partnerships across the University to ensure a coordinated and holistic approach to supporting student wellbeing, engagement and academic success.</li></ul><p><strong>Wellbeing Support</strong></p><br><ul><li>Provide guidance, support and advice to students on matters relating to wellbeing through one-to-one advice appointments, drop-in and via communication.</li><li>Assess the effectiveness of student wellbeing campaigns and activities, using feedback to adapt and refine future initiatives for continuous improvement.</li><li>Deliver proactive early intervention by assessing student needs, identifying potential risks and implementing appropriate support plans to enable students to overcome barriers to engagement, progression and academic success.</li><li>Provide advice and guidance to Students of Determination /Disabled Students and liaising with the UK based Disability Service to implement reasonable adjustments and access requirements.</li><li>Coordinate and deliver regular wellbeing drop-in sessions, ensuring students have accessible opportunities to seek guidance and support throughout the academic year.</li><li>Manage student enquiries through the University's case management system, ensuring accurate and professional responses in line with service standards.</li><li>Complete all reporting activities in a timely manner to inform and support in identifying potential risk and proactive activities.</li><li>Provide guidance and support to students in considering and responding to requests for extensions and extenuating circumstances and other wellbeing related processes.</li><li>Support students and refer them to the appropriate support services as required, for example student mental health and wellbeing services, including exchange students from partner institutions and/or other UoB campuses.</li><li>Provide advice and support to academic colleagues on student wellbeing matters, including Reasonable Adjustments, Extenuating Circumstances and other student support processes, to ensure a coordinated and consistent approach.</li><li>Liaise with, and refer students to the wider support services and specialist services in the University and externally, such as counselling services.</li></ul><p><strong>Additional responsibilities</strong></p><br><ul><li>To undertake such other duties as may be required from time to time, to further the work of the wellbeing services and the development of the student experience, or the University.</li><li>Assist the Recruitment and Outreach process and events when required (i.e. Open days)</li><li>Take the initiative to develop partnerships with external organizations, other universities, and career development networks to provide students with access to a broader range of opportunities and support services.</li><li>Undertake continuous personal and professional growth and development by actively seeking and engaging in development opportunities.</li></ul><p><strong><u>Required Knowledge, Skills, Qualifications, Experience</u></strong></p><br><ul><li>Educated to degree level or equivalent professional qualification(s).</li><li>Significant experience of working in a professional environment; relevant experience of supporting young adults in a Higher Education is desirable. </li><li>Understanding of the principles of Safeguarding in relation to adults at risk and under 18s, including knowledge of the Office for Students requirements in relation to harassment and sexual violence.</li><li>High level of knowledge of good practice in relation to disability and mental health within a Higher Education environment.</li><li>Good understanding of current trends and developments in relation to student wellbeing.</li><li>Significant experience of organising a large scale programme of events.</li><li>Experience of supporting students in relation to welfare issues.</li><li>Strong understanding of the student experience, issues, and the student lifecycle and journey.</li><li>Significant knowledge and experience of writing communications for a variety of different audiences.</li><li>Working knowledge of standard and/or advanced Microsoft Office software.</li><li>Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day-to-day activity in own area that those with protected characteristics are treated equally and fairly.</li><li>Actively promotes equality and diversity to internal stakeholders.</li><li>Strong interpersonal skills with the ability to build trust and rapport with a diverse student population.</li><li>Excellent communication skills.</li><li>Experience of developing interventions to address equality and diversity issues.</li><li>A recognised qualification or professional training in mental health, wellbeing or similar is desirable. </li></ul><p><strong><u>Internal and External relationships</u></strong></p><br><ul><li>Chief Operating Officer</li><li>Deputy Director of Operations</li><li>Head of Wellbeing and Student Experience</li><li>Student Experience and Wellbeing Manager (line manager)</li><li>Student Experience team (Dubai)</li><li>Student and Programme Administration team (Dubai)</li><li>Colleagues across Dubai campus – Professional Services and Academic </li><li>Colleagues in UK campus – including Academic Services, Colleges and central PS teams, Disability Services</li><li>External partners – including regional government agencies, regulatory bodies, educational and health-related organisations. </li></ul><p>In return, you will receive a competitive package and play a key role in our ambitious University’s expansion as we enhance our international reputation and global footprint.</p><br><p><i><strong>Use of AI in applications: </strong>We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.</i></p><br><p>View our staff values and behaviours here</p><br><p><strong>We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy</strong>. <strong>You can find out more about our work to create a fairer university for everyone</strong> <strong>on our website</strong><strong>.</strong></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><ul>
<li><span>To support the Senior/Associate Director in revenue generation, customer acquisition, relationship deepening, portfolio growth and business development across both the Premium and Priority Banking segments through a dedicated virtual engagement model.</span></li>
<li><span>The Assistant Relationship Manager (Virtual) is responsible for managing and servicing an assigned portfolio of Premium and Priority Banking customers through proactive telephone, video and digital engagement channels. The role will execute a disciplined Contact Management Plan to deepen customer relationships, enhance customer experience, identify financial needs and deliver appropriate banking, wealth, insurance and investment solutions.</span></li>
<li><span>The role will support the growth of Priority Banking by developing Premium Banking customers towards Priority qualification through consistent customer engagement, portfolio reviews, needs-based conversations and wallet share expansion. The role will also ensure existing Priority Banking customers remain actively engaged, serviced and retained through regular relationship reviews and proactive outreach.</span></li>
<li><span>The Assistant Relationship Manager (Virtual) acts as the primary virtual point of contact for assigned customers and is responsible for maintaining high levels of customer activity, relationship penetration, service excellence and sales productivity while adhering to all regulatory, compliance and conduct requirements.</span></li>
<li><span>The role forms a critical part of the ARM Channel operating model and serves as a key enabler for customer servicing, acquisition, retention, portfolio growth and Priority Banking qualification across the Premium and Priority customer segments.</span></li>
<li><span>This role forms part of the UAE National Talent Development pathway within Priority Banking and provides a structured progression route to Assistant Relationship Manager, Associate Relationship Manager and Senior Associate Relationship Manager positions within the ARM Channel.</span></li>
</ul><br><b>Key Responsibilities</b> <br><p><span><strong><u><span>Strategy</span></u></strong></span></p><br><br>
<ul>
<li><span>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.</span></li>
<li><span>Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director.</span></li>
<li><span>Update & maintain all MIS (Calls, Prospects, Attritions etc.).</span></li>
<li><span>Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span></li>
<li><span>Activation of dormant accounts.</span></li>
<li><span>Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications.</span></li>
<li><span>Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan.</span></li>
<li><span>Identify customer needs and opportunities through regular customer engagement and financial conversations</span></li>
</ul><br> <br><ul>
<li><span>Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions.</span></li>
<li><span>Support acquisition and retention activities through virtual engagement channels.</span></li>
<li><span>Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking.</span></li>
<li><span>Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement.</span></li>
<li><span>Execute daily calling activities to drive customer servicing, relationship deepening and business generation.</span></li>
</ul><br> <br><p><span><strong><u><span>Business</span></u></strong></span></p><br><br>
<p><strong><span>Acquisition & Sales Management</span></strong></p><br><br>
<ul>
<li><span>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.</span></li>
<li><span>Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director.</span></li>
<li><span>Update & maintain all MIS (Calls, Prospects, Attritions etc.).</span></li>
<li><span>Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span></li>
<li><span>Activation of dormant accounts.</span></li>
<li><span>Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications.</span></li>
</ul><br> <br><ul>
<li><span>Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan.</span></li>
<li><span>Identify customer needs and opportunities through regular customer engagement and financial conversations.</span></li>
<li><span>Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions.</span></li>
<li><span>Support acquisition and retention activities through virtual engagement channels.</span></li>
<li><span>Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking.</span></li>
<li><span>Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement.</span></li>
<li><span>Execute daily calling activities to drive customer servicing, relationship deepening and business generation.</span></li>
</ul><br> <br><p><span><strong><u><span>Customer Relationship Building</span></u></strong></span></p><br><br>
<ul>
<li><span>Build and deepen relationships with existing Priority Customers.</span></li>
<li><span>Build and deepen relationships with Premium Banking customers to support future Priority qualification.</span></li>
<li><span>Effectively meeting customer expectations and handling/reduction of customer complaints.</span></li>
<li><span>Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span></li>
<li><span>Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span></li>
<li><span>Serve as the one-point contact to the High-Net-Worth customers of the Bank.</span></li>
<li><span>Conduct regular customer reviews through telephone, video and digital engagement channels.</span></li>
<li><span>Develop long-term customer relationships through consistent and proactive engagement.</span></li>
<li><span>Support customer retention and relationship growth across both Premium and Priority Banking portfolios.</span></li>
<li><span>Ensure customers receive timely servicing and relevant financial solutions aligned to their needs and objectives.</span></li>
</ul><br> <br><p><span><strong><u><span>Processes</span></u></strong></span></p><br><br>
<ul>
<li><span>Ensure compliance of laid down process and procedures.</span></li>
<li><span>Facilitate and Implement work process improvements.</span></li>
<li><span>To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></li>
<li><span>Ensure all customer interactions are accurately documented within approved Bank systems.</span></li>
<li><span>Maintain quality customer engagement standards across all virtual communication channels.</span></li>
<li><span>Execute customer contact activities in line with the Contact Management Plan and applicable service standards.</span></li>
</ul><br> <br><p><span><strong><u><span>People & Talent</span></u></strong></span></p><br><br>
<ul>
<li><span>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span></li>
<li><span>Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span></li>
<li><span>Employ, engage and retain high quality people, with succession planning for critical roles.</span></li>
<li><span>Responsibly delegate work to staff, providing coaching and support where required.</span></li>
<li><span>Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></li>
<li><span>Participate actively in learning, certification and development programmes.</span></li>
<li><span>Support the development of UAE National talent and contribute positively to the ARM talent pipeline.</span></li>
</ul><br> <br><p><span><strong><u><span>Risk Management</span></u></strong></span></p><br><br>
<ul>
<li><span>Ensure KYC/AML updates, proper zero error documentation.</span></li>
<li><span>Updating the C-Manager, adhering to the Contact Management Plan.</span></li>
<li><span>Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span></li>
<li><span>Ensure compliance with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising officer.</span></li>
<li><span>Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span></li>
<li><span>Read, understand and comply with all provisions of the Group Code of Conduct.</span></li>
<li><span>Ensure all virtual customer interactions are conducted in accordance with approved sales processes, regulatory requirements and customer suitability standards.</span></li>
<li><span>Maintain accurate records of customer conversations, recommendations and engagement activities.</span></li>
</ul><br> <br><p><span><strong><u><span>Governance </span></u></strong></span></p><br><br>
<ul>
<li><span>To be able to detect any suspicious transactions, Money laundering, forgeries etc.</span></li>
<li><span>Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.</span></li>
<li><span>Ensure all GPS standards are followed and adhered.</span></li>
<li><span>Ensure all customer engagement activities conducted through telephone and digital channels comply with internal governance standards and regulatory requirements.</span></li>
</ul><br> <br><p><span><strong><u><span>Regulatory & Business Conduct</span></u></strong></span></p><br><br>
<ul>
<li><span>Display exemplary conduct and live by the Group’s Values and Code of Conduct.</span></li>
<li><span>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span></li>
<li><span>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></li>
<li><span>Good knowledge of group policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span></li>
<li><span>Ensure fair customer outcomes through all customer interactions and recommendations.</span></li>
<li><span>Adhere to customer suitability, sales quality and conduct requirements during all virtual engagements.</span></li>
</ul><br> <br><p><span><strong><u><span>Key stakeholders</span></u></strong></span></p><br><br>
<p><span><strong><span>Internal:</span></strong></span></p><br><br>
<ul>
<li><span>Product Manager – Priority Banking – for Launch and implementation of product campaigns.</span></li>
<li><span>Customer Service Manager – WM – for Product services to the customers.</span></li>
<li><span>Unit Heads – Treasury – Implementation of sales strategies.</span></li>
<li><span>Branch Managers – Implementation of sales strategies.</span></li>
<li><span>Marketing Manager – WM – Coordinate marketing and research activities.</span></li>
<li><span>Country Money Laundering Prevention Officer.</span></li>
<li><span>Assistant Relationship Managers.</span></li>
<li><span>Associate Relationship Managers.</span></li>
<li><span>Senior Associate Relationship Managers.</span></li>
<li><span>Team Leaders.</span></li>
<li><span>Priority Banking and Wealth Management teams.</span></li>
</ul>
<p><span><strong><span>External:</span></strong></span></p><br><br>
<ul>
<li><span>Existing and Prospective Customers – for Acquisition and retention of business.</span></li>
<li><span>Premium Banking Customers.</span></li>
<li><span>Priority Banking Customers.</span></li>
</ul><br> <br><p><span><strong><u><span>Other Responsibilities</span></u></strong></span></p><br><br>
<ul>
<li><span>Ability to maintain a highly decent professional environment within the Priority Centre.</span></li>
<li><span>Educate Clients on using of other delivery channels.</span></li>
<li><span>Conduct structured outbound customer engagement activities on a daily basis.</span></li>
<li><span>Support customer servicing, acquisition, retention and portfolio growth through virtual engagement.</span></li>
<li><span>Support qualification of Premium Banking customers into Priority Banking.</span></li>
<li><span>Drive customer activity, relationship deepening and customer satisfaction through proactive customer contact.</span></li>
<li><span>Act as an ambassador of the Priority Banking proposition through every customer interaction.</span></li>
</ul><br><b>Skills and Experience</b> <br><ul>
<li><span>Manage Conduct </span></li>
<li><span>Manage Risk</span></li>
<li><span>Manage People</span></li>
<li><span>Spot Opportunities</span></li>
<li><span>Solve Problems</span></li>
<li><span>Take the Lead</span></li>
<li><span>Build Resilience</span></li>
</ul><br><b>Qualifications</b> <br><ul>
<li><span>University Graduate.</span></li>
<li><span>Relevant experience in relationship management, virtual relationship management, wealth management, contact centre banking, customer engagement or financial services.</span></li>
<li><span>Experience in handling all Banking Customer Services & Investment Products.</span></li>
<li><span>Strong communication and negotiation skills with the ability to influence outcomes.</span></li>
<li><span>Excellent telephone-based relationship management and customer engagement skills.</span></li>
<li><span>Networking ability to manage interdepartmental deliverables.</span></li>
<li><span>Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span></li>
<li><span>Proficiency in Computers.</span></li>
<li><span>Proficiency in CRM, customer engagement and digital communication platforms.</span></li>
<li><span>Adapting to multi-cultural environment.</span></li>
<li><span>Good knowledge of banking practises and regulations.</span></li>
<li><span>Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</span></li>
<li><span>Strong understanding of Premium and Priority Banking customer propositions.</span></li>
<li><span>UAE National preferred.</span></li>
<li><span>Arabic language capability preferred.</span></li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Role: Teaching Associate (Provost Fellow) in Accounting and Finance</strong></span></p><br><p><span><strong>Grade: G6</strong></span></p><br><p><span><strong>Salary: AED 245,640 – 270,500 per annum including housing allowance (Depending on Experience)</strong></span></p><br><p><span><strong>FTE and working pattern: Full-time (1FTE); 35hrs per week</strong></span></p><br><p><span><strong>Contract Type: Teaching and Scholarship</strong></span></p><br><p><span><strong>Department: Edinburgh Business School (EBS)</strong></span></p><br><p><span><strong>Location: Dubai Campus</strong></span></p><br><p><span><strong>The Provost’s Fellowship Programme</strong></span></p><br><p><span>Edinburgh Business School Dubai is continuing to expand and as part of our commitment to developing early career academics, we are looking for our next Provost Fellow</span></p><br><p><span>We are seeking an enthusiastic and ambitious colleague who would like to join our successful School. Through the two-year Fellowship programme, we will support the development of the Fellow in relation to learning, teaching and research. The Fellow will join our Accounting, Economics & Finance Department and work collaboratively as part of the academic teams.</span></p><br><p><span>This programme has been designed for recent PhD graduates (or those in the final stages of viva preparation) who do not have significant teaching experience and are aspiring for an academic career. Our fellow will be mentored by experienced academics and will have an individual development plan.</span></p><br><p><span><strong>About us</strong></span></p><br><p><span>Edinburgh Business School (EBS) Dubai is the largest of five Schools in Dubai. We have staff across three campuses and deliver undergraduate and postgraduate taught and research degrees across a wide range of discipline areas. We are a global University and this is reflected in the way that we manage programmes and courses. Student numbers on our Dubai Campus continue to grow, which provides the opportunity for us to attract talent to grow our academic capacity.</span></p><br><p><br><span><strong>What are we looking for?</strong></span></p><br><p><span>We are looking for highly motivated and qualified candidates as part of our exciting new academic fellowships programme. Applicants must have a doctoral qualification in Accounting or Finance, and we anticipate that these roles will be most useful to the careers of those without significant teaching experience.</span></p><br><p><span>These posts will allow you to develop your portfolio of teaching and research experiences which will set you up for a successful career in higher education.</span></p><br><p><span>Our programme</span></p><br><p><span>As part of our fellowship programme, we will provide a structured annual plan where you will be supported to enhance your skills across both teaching and research/scholarship. In return, you will provide our students with an excellent learning experience, collaborate with colleagues and drive forwards research.</span></p><br><p><span><strong>What will you be doing?</strong></span></p><br><p><span>There are two broad areas – they are broken down in more detail later in this document</span></p><br><ol><li><span>You will undertake teaching of our undergraduate students, for candidates who have not taught before this will initially take the form of team teaching with an experienced academic colleague.</span></li><li><span>You will work on your research in line with an agreed research plan that you will agree with your mentor.</span></li></ol><p><span><strong>What support will you receive?</strong></span></p><br><p><span>In support of teaching related activities our support includes workshops covering areas such as :</span></p><br><ul><li><span>Teaching skills</span></li><li><span>Using technology in the workplace</span></li><li><span>Understanding different levels of study</span></li><li><span>Engaging students in the classroom</span></li><li><span>How to assess student work</span></li><li><span>Peer review of teaching and opportunity to observe colleagues</span></li></ul><p><span><strong>For research activities, support includes:</strong></span></p><br><p><span>Allocation to a research mentor who will support you in developing a publication plan.</span></p><br><ul><li><span>Writing for publication</span></li><li><span>Applying for research funding</span></li><li><span>Invitations to seminars/workshops and the opportunity to deliver your own</span></li><li><span>Networking</span></li><li><p><span>You can apply on an annual basis for funding to attend an international conference, where you have been accepted to deliver a peer reviewed paper.</span></p><br></li></ul><p><span><strong>Key Duties and Responsibilities</strong></span></p><br><ol><li><span>Undertake teaching and assessment duties</span></li><li><span>Contribute to the content, design and delivery of the curriculum of our courses</span></li><li><span>Deliver classes online to students</span></li><li><span>Support accreditation processes</span></li><li><span>Provide pastoral support, recognising when to refer a student for further support.</span></li><li><span>Keep up to date with the latest developments in research</span></li><li><span>Build and conduct research in one or more of the School's research areas</span></li><li><span>Identify and apply for a research grant</span></li><li><span>Work collaboratively with colleagues in the UK, at other campuses, and with external networks</span></li><li><span>Support Open Days and other student recruitment events.</span></li><li><span>Undertake continuous professional development (CPD) and participate in staff development activities.</span></li></ol><p><i><span>Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post and its general responsibilities. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve.</span></i></p><br><p><span><strong>Education & Qualifications</strong></span></p><br><p><span><strong>Essential</strong></span></p><br><ul><li><span>PhD or equivalent in an appropriate discipline,</span></li><li><span>A Bachelors degree from a recognised University (as an accreditation requirement for all staff)</span></li><li><span>Fluent (verbal and written) in English</span></li><li><span>Experience in working in culturally diverse teams</span></li></ul><p><span><strong>Desirable</strong></span></p><br><ul><li><span>Member of appropriate professional body</span></li><li><span>Some experience of delivering teaching to undergraduatestudents</span></li><li><span>Associate member of the HEA</span></li><li><span>Experience of maintaining and developing new links with industry</span></li></ul><p><i><span><strong>We are specifically seeking candidates who are currently based in the UAE.</strong></span></i></p><br><p><span><strong>Heriot-Watt University Values</strong></span></p><br><p><span>With a history dating back to 1821, Heriot-Watt University has established a reputation for world-class teaching and professionally relevant, leading-edge research, which has made it one of the top UK universities for business and industry.</span></p><br><p><span>We are a vibrant, forward-looking university, well known for the quality of our degrees with employers actively seeking out our graduates. Heriot-Watt is also Scotland’s international university with an unsurpassed international in-country presence. We deliver degree programmes to circa 30,000 students in 143 countries around the world, have a further overseas campus in Dubai and boast the largest international student cohort in Scotland.</span></p><br><p><br><span>At Heriot-Watt we’ve created an environment that nurtures innovation and leadership - where our researchers, staff and students can realise their potential and develop their ambitions.</span></p><br><p><span>We are proud of our collegiate atmosphere and integrated teaching and research approach which has helped to build a community of committed academics and highly motivated students. Our focus on careers delivers results and we’ve an excellent reputation for graduate employability.</span></p><br><p><span>In addition to the Edinburgh campus, we currently have campuses in the Scottish Borders, Orkney, Dubai and Malaysia. For all of our campuses we aim to provide stimulating, supportive environments conducive to effective learning and research, where staff and students can excel. At Heriot-Watt, we have an established set of values that help us to nurture innovation and leadership, and show our commitment to continuous improvement and development in all our activities.</span></p><br><p><span>Our values describe our deeply held beliefs and our community spirit. They characterise not only how we are as a higher education institution but also frame how we want to be.</span></p><br><p><span>Our values are:</span></p><br><ul><li><span> Belong</span></li><li><span>Collaborate</span></li><li><span>Inspire</span></li><li><span>Celebrate</span></li></ul><p><span>As learning, living and working institution, we use our values as the building blocks of how we go about doing our work and how we each conduct ourselves as members of Heriot-Watt University. They represent what binds us together as a University community and help us to become the best at what we do.</span></p><br><p><span>For full details on our University, please view our website </span><span>https://www.hw.ac.uk/about.htm</span></p><br><p><span><strong>‘How to Apply’</strong></span></p><br><p><span>Interested applicants must submit via the Heriot-Watt Careers page. (1) Cover letter describing interest and suitability for the post; (2) Full up-to date CV </span></p><br><p><span>At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.</span></p><br><p><span>Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.</span></p><br><p><span>Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.</span></p><br><p><span>Heriot-Watt University Dubai is (</span><span>Commission for Academic Accreditation</span><span>) CAA Licensed; therefore, successful candidates will need to either provide terminal degrees attested from a UAE institution accredited by the CAA or if the degree is not from a UAE Institution, the candidate will need to have MoE (Ministry of Education) Equivalency. </span><i><span>More info on attestation can be found </span></i><i><span>here</span></i><i><span> on the MoE website. </span></i><span>The candidate is responsible for getting their degree attestations done and these should be completed within six months of joining.</span></p><br><p><i><span><strong>The appointment is conditional upon successful completion of all Labour and Immigration formalities.</strong></span></i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p><strong><span>Strategy</span></strong><br><span>• Supporting the Senior/Associate Director for Revenue generation and business development. Drive the Digital Agenda </span></p><br><br>
<p><strong><span>Business</span></strong></p><br><br>
<p><strong><span>Acquisition & Sales Management</span></strong><br><span>• Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director</span><br><span>• Update & maintain all MIS (Calls, Prospects, Attritions etc.)</span><br><span>• Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br>
<p><strong><span>Customer Relationship Building</span></strong><br><span>• Build and deepen relationships with existing Priority Customers </span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br><b>Key Responsibilities</b> <br><p><strong><span>Processes</span></strong><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.<br></span><span><strong>People & Talent</strong> </span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br>
<p><strong><span>Risk Management</span></strong><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><strong><span>Governance </span></strong></p><br><br>
<p><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br>
<p><strong><span>Regulatory & Business Conduct </span></strong><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span></p><br><br>
<p><strong><span>Key stakeholders</span></strong><br><strong><span>Internal:</span></strong><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span><br><strong><span>External:</span></strong><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<p><strong><span>Other Responsibilities</span></strong><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. <br>• Educate Clients on using of other delivery channels.</span><br></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience </span></p><br><br><b>Qualifications</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in relationship management.</span><br><span>• Experience in handling all Banking Customer Services & Investment Products.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Proficiency in Computers.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• Good knowledge of banking practises and regulations.</span><br><span>• Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</span></p><br><br><b>About Standard Chartered</b> <br><p><span>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</span></p><br><br>
<p><span>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</span></p><br><br>
<p><span>Together we:</span></p><br><br>
<ul>
<li><span><strong>Do the right thing</strong> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</span></li>
<li><span><strong>Never settle,</strong> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</span></li>
<li><span><strong>Are better together,</strong> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</span></li>
</ul><br><b>What we offer</b> <br><p><strong>In line with our Fair Pay Charter,</strong> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><strong>Core bank funding for retirement savings, medical and life insurance,</strong> with flexible and voluntary benefits available in some locations.</li>
<li><strong>Time-off</strong> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><strong>Flexible working</strong> options based around home and office locations, with flexible working patterns.</li>
<li><strong>Proactive wellbeing support</strong> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><strong>A continuous learning culture</strong> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><strong>Being part of an inclusive and values driven organisation,</strong> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job HSE & Chemistry Manager
<p>1. JOB DETAILS: </p><br>
<p>Position Title: HSE & Chemistry Manager </p><br>
<p>Reports to: General Manager </p><br>
<p>Department: HSE & Chemistry </p><br>
<p>Function: Health, Safety, Environment and Chemistry </p><br>
<p>Grade: L1 - 17 </p><br> <p>2. JOB PURPOSE: </p><br>
<p>To ensure compliance with health, safety, and environmental regulations and standards in all </p><br>
<p>operations and maintenance of the power and desalination plant. Responsible for planning, creating, </p><br>
<p>implementing, and maintaining health and safety programs to prevent risks, and assure the highest </p><br>
<p>possible degree of safeguard for all employees at the power plant. Assuring compliance with all </p><br>
<p>applicable health and safety regulations and standards. </p><br> <p>3. KEY ACCOUNTABILITIES: </p><br>
<p> Organizes, plans, coordinates, harmonizes, and supervises the objectives and activities regarding </p><br>
<p>Health, Safety, Security, Environmental Aspects, Procedures, Training, implementation of the </p><br>
<p>Health & Safety Systems and audits, etc. necessary for the correct functioning of the operation </p><br>
<p>and maintenance company in the plant, with the purpose of guaranteeing the performance of the </p><br>
<p>company and the integrity of its workers. </p><br>
<p> Plans, implements, and coordinates programs to reduce or eliminate occupational injuries, </p><br>
<p>illnesses, deaths, and financial losses; </p><br>
<p> Support the Top Management in the Health & Safety Policy and Guidance issue; </p><br>
<p> Provide communication to the company concerning accidents/near misses and any health and </p><br>
<p>safety issues that cannot be resolved or require further approval; </p><br>
<p> Monitory effective implementation of appropriate health, safety, and environment procedures and </p><br>
<p>provide updates in line with the changes in legislation and company Directives; </p><br>
<p> Identifies and appraises conditions that could produce accidents and financial losses and </p><br>
<p>evaluates the potential extent of injuries resulting from accidents; </p><br>
<p> Interface with plant personnel to address safety or environmental concerns or violations; </p><br>
<p> Conducts or directs research studies to identify hazards and evaluate loss producing potential of </p><br>
<p>a given system, operation, or process; </p><br>
<p> Develop accident-prevention and loss-control systems and programs for incorporation into the </p><br>
<p>operational policies of the organization; </p><br>
<p> Oversee site facilities program to facilitate the development and implementation of facilities safety </p><br>
<p>and health improvement plans to enhance compliance and improve safety and health </p><br>
<p>performance; </p><br>
<p> Built and maintained strong relationships within the plants and the larger HSE organization; </p><br>
<p> Main point of contact for third-party management system audits with responsible for responding to </p><br>
<p>audit findings; </p><br>
<p> Create and manage the budget of HSE & Chemistry;</p><br>
<p>1. Health and Safety: </p><br>
<p> Organises, monitors and follows up on the implementation of the Health and Safety System. </p><br>
<p>Elaborates, updates and implements the annual Health & Safety Action Plan in the plant; </p><br>
<p> Organizes reviews and audits of the activities in the plant of the company in order to verify if they </p><br>
<p>comply with the Procedures and Regulations established in the Health and Safety Policies and Procedures</p><br>
<p> Publishes reports, corrective and preventative corrections and recommendations as well as their implementation</p><br>
<p> Informs the General Manager and the Plant Management on any weaknesses and shortcomings </p><br>
<p>detected in the company and on the sites in regard to Health and Safety</p><br>
<p> Analyses the incidents and accidents that occur in each plant and proposes corrective and preventative actions/measures.</p><br> <p>2. Environmental Management: </p><br>
<p> Coordinates and verifies that the plant operated by TTEOM in U.A.E. comply with their obligations in matters of operations, maintenance, construction, Health and Safety and site security as specified by the Local Environmental Legislation through the respective project and operation permits and authorizations;</p><br>
<p> Supervises and reviews the environmental monitoring reports in order to organize and support internal and external reviews and audits</p><br>
<p> Implement programs to minimize environmental impact and improve resources efficiency</p><br>
<p> Ensure proper handling, storage, transportations, and disposal of hazardous and chemical wastes.</p><br> <p>3. Training: </p><br>
<p> Together with the Plant Operations and Maintenance Managers and Plant HSE Officers, elaborates the yearly HSE related Training Plan and organizes its implementation and follow up through HR & Administration department</p><br>
<p> Reports and distributes publications of new Legislation, Norms and Standards in the company and organizes adequate information and training sessions regarding these topics for all involved parties including contractors and sub-contractors;</p><br>
<p> As a representative of TTEOM U.A.E., participates and collaborates in the different networking groups for the review of official Norms and Standards.</p><br>
<p> Identifies any deficiencies in the compliance of the local legislation and official norms and standards in relation to the operation, maintenance and security of the power and desalination plants in U.A.E. and recommends and implements corrective and preventative actions;</p><br>
<p> Defines the necessary Training Courses that the company's operations and maintenance staff must have followed as well as their contractors' related Health, Safety and Environment operations and maintenance activities, as part of the Annual Training Program.</p><br> <p>4. Procedures: </p><br>
<p> Systematically updates and improves the procedures that are necessary for daily operations and technical activities as they occur in the plants;</p><br>
<p> Coordinates the internal work groups that are responsible for the review, update and approval of the new procedures</p><br>
<p> Updates the existing procedures on a regular basis; </p><br>
<p> Reviews and updates information and guidelines in the HSE Policies and Manuals; </p><br>
<p> Organizes emergency response, evacuation or emergency drills in coordination with the local plant management and emergency personnel.</p><br> <p>5. Additional Responsibilities </p><br>
<p> Lead internal and external HSE & Chemistry audits; </p><br>
<p> Monitors and organizes the follow up of the different review and audit reports (lender, owner, insurance)</p><br>
<p> Organizes and follows up with the Health & Safety Committee, compiles reports and makes recommendations in the different plants</p><br>
<p> Supports and provides expertise to the Plant Management Teams as requested;</p><br>
<p> Maintains confidentiality of all information available to the position. </p><br> <p>6. Accountabilities in Chemistry: </p><br>
<p> Oversee the management of all chemical treatments and quality controls in the plant, plans and </p><br>
<p>manages the chemical and sampling activities in an economic and cost-effective manner. </p><br>
<p> Supervises the quality control on the produced water in accordance with existing regulations. </p><br>
<p> Ensures all chemical and environmental safety aspects are complied with. </p><br>
<p> Member of the Plant Safety Committee participates in the deliberations, safety tours and safety authorizations.</p><br>
<p> Participates in the preparation of section budget. </p><br>
<p> Submits mandatory technical reports to higher authorities and regulatory agencies. Interfaces and </p><br>
<p>maintains positive relations with Governmental Regulating Agencies </p><br>
<p> Ensures demineralization, potable water, boiler, condensate and cooling water quality testing and makes corrections to the process as necessary. Chemical handling is required;</p><br>
<p> Ensures appropriate technical and quality standards exist for all laboratory and sampling activities for water mainly and fuel as required</p><br>
<p> Ensures technical input into Planned Maintenance Scopes (shutdowns) for assigned areas and ensures field leadership to Contractor Technicians when required during shutdowns;</p><br>
<p> Ensures opportunities to improve plant chemistry and water management performance are identified, planned and executed</p><br>
<p> Obtains and disseminates current intelligence on the relevant industrial Best Practices pertaining to assigned equipment areas;</p><br>
<p> Recommends Operating and Maintenance Procedures, with focus on Safety and Environmental aspects;</p><br>
<p> Develops and identifies opportunities for improvement of water treatment and boiler chemistry standards</p><br>
<p> Participates and shares information with other Plants in the Region; </p><br>
<p> Carries out and represents TTEOM in Environmental and Water Treatment/Chemistry Audits; </p><br>
<p> Ensures Inspection and performance monitoring of water treatment plant for demineralization of water.</p><br>
<p> Performs any other relevant duties as required by the GM; </p><br>
<p> Housekeeping of the facilities; </p><br>
<p> Identifies operation trends, provides analysis of root cause and implements corrective actions to provide continuous improvement to the operation</p><br>
<p> Other duties as assigned. </p><br> <p>7. Build skill: </p><br>
<p> Coach the Team Leaders and Teams on: - Safe work behaviours; - HSE incident and accident investigation, analysis, reporting and remediation techniques; - Techniques to deliver effective safe-start meetings, on-the-job HSE coaching interactions,compliance with TOTAL Golden Rules and mobile equipment safety requirements;</p><br>
<p> Develop the Emergency Coordinators (EC) to be effective Leaders and to deliver a step up in </p><br>
<p>Area Performance; </p><br>
<p> Support the management to lead the Department to a new level of HSE capability; </p><br>
<p> Advise the leadership on ways to: - Change behaviours within the workforce to engender high levels of HSE awareness; - Set stretching HSE goals and improvement targets; - Engage the teams and build enthusiasm and commitment for HSE; - Create milestones and celebrate accomplishments; </p><br>
<p> Implement Departmental systems to drive excellence in HSE performance and to support the changes in attitude and behaviour: - Advise the leadership on ways to establish and enhance the Unit's HSE Systems. </p><br>
<p> Execute the changes: - Design and execute a program of preventative measures to drive improvements in HSE performance: - Evaluate HSE Programs (observe, inspect, evaluate) and Systems.</p><br>
<p>Implement and roll out new HSE Procedures; </p><br>
<p> Administers the Departmental HSE System to ensure compliance and to drive continuous </p><br>
<p>improvement: - Analyse HSE data, report progress against Departmental HSE Objectives. Deliver clear, </p><br>
<p>actionable HSE reports and improvement recommendations; - Track action items and highlight outstanding items still needing to be closed off (i.e. weekly workplace inspection / HSE tours)</p><br>
<p> Delivers technical advice and services to enable high standards of HSE and delivers </p><br>
<p>continuous improvement: - Advises on HSE Legislation and standards and their application in the workplace; - Delivers technical and compliance advice to staff, management and project teams. Advises on ways to identify and control risks and respond to queries; - Responds effectively to non-routine and emergency HSE issues, including workplace incidents and injuries; - Recommends ways to develop and improve HSE Policies and Procedures, contributes to the development of HSE Practices across the Plant; - Aligns departmental HSE Policies and Practices with TTEOM HSE requirements and with other Departments; - Facilitates HSE dispute resolution.</p><br> <p>4. HEALTH & SAFETY: </p><br>
<p> The Job Holder will be based at Al Taweelah A1 Power and Desalination Plant </p><br>
<p> The Job Holder will work in a controlled hazardous environment. </p><br>
<p>Work Levels and Conditions and Risks: </p><br>
<p> Work Level 1: the tasks that he/she performs as part of their daily work activities do not represent a risk to their integrity and physical integrity (e.g. working in zones with high</p><br>
<p>temperatures or with permanent increased noise levels); </p><br>
<p> Work Level 2: the tasks that he/she performs as part of their daily work activities represent a risk of medium-sized and with temporary consequences like blows, falls, etc.;</p><br>
<p> Work Level 3: the tasks that he/she performs as part of their daily work activities represent a risk of accidents of medium-sized kind that can generate permanent consequences (burns, mutilations, irreversible wounds);</p><br>
<p> Work Level 4: the tasks that he/she performs as part of their daily work activities represent risks and are controlled by means of procedures, supervision, safety devices and HSE Teams in such a way that its non-observance that could lead to a serious accident of even death.</p><br>
<p> Work Level 5: the tasks that he/she performs as part of their daily work activities represent a high risk for their physical integrity. This job is classified according to International Safety Regulations as a high risk level job.</p><br> <p>7. COMMUNICATION AND WORKING RELATIONSHIPS: </p><br>
<p>The Job Holder will work and communicate with: </p><br>
<p> Internal: Head of Chemistry, Head of Safety, Control Room Operators, Shift Engineers, </p><br>
<p>Operations Manager, Maintenance Department, Local Operators, EHS Officer, Supply Chain & ICT, and HR & Administration departments.</p><br>
<p> External: Contractors' operational staff. Regulatory agencies like RSB, EWEC, TAQA, Local </p><br>
<p>Authorities and the Ministry of Health, Environment and Climate Affairs, other Taweelah plants </p><br>
<p>(TAW-A & TAW B), Shared Facilities Companies (SFCO), TOTAL and ENGIE.</p><br>
<p>8. JOB ACCOUNTABILITY: </p><br>
<p>Responds/acts upon the General Manager 's supervision and direction. </p><br>
<p> Identifies and recognizes hazardous situations in order to assess and evaluate them and to realize the necessary recommendations and reports to rectify them;</p><br>
<p> Integrates being part of and coordinates a workgroup in order to improve HSE & Chemistry during operations and maintenance activities within the company;</p><br>
<p> Handles interpersonal relations: Transmits and receives the necessary information for the execution of the company's O&M activities: leadership, dynamism and motivation;</p><br>
<p> Has the capacity to express the company's O&M activities into procedures necessary for the operation and maintenance of the power and desalination plants operated by TTEOM;</p><br>
<p> Coordinates and organizes that all plant in U.A.E. comply with their obligations in matters of operations, maintenance, construction, Health and Safety and Site Security as specified by the Local Environmental Legislation and the Ministry of Environmental and Climatology Affairs (MECA) through the respective project and operation permits and authorizations. Working in a team and under (time) stress.</p><br>
<p>Teamwork: </p><br>
<p> Consistently acknowledges and appreciates each team member's contributions; </p><br>
<p> Effectively utilizes each team member to his/her fullest potential; </p><br>
<p> Motivates the team to work together in the most efficient manner; </p><br>
<p> Keeps track of lessons learned and shares those lessons with team members; </p><br>
<p> Mitigates team conflict and communication problems; </p><br>
<p> Suggests areas for improvement in internal processes along with possible solutions; </p><br>
<p> Encourages the more junior innovators to take responsibility for their development within the company;</p><br>
<p> Completes with and helps to enforce Standard Policies and Procedures; </p><br>
<p> Continually seeks opportunities to increase internal client satisfaction and deepen client relationships;</p><br>
<p> Initiates and implements improvements in all areas of the scope, within the budget provided; </p><br>
<p> Identifies opportunities for improvement and makes constructive suggestions for change. </p><br>
<p>Client Management: </p><br>
<p> Execute the day-to-day Safety section activities </p><br>
<p> Manages internal and external clients'/supplier's expectations, claims and issues to meet personal and company objectives</p><br> <p>10. QUALIFICATIONS, EXPERIENCE AND SKILLS: </p><br>
<p>Essential Qualifications: </p><br>
<p> Bachelor's degree in Health, Safety or Environmental Engineering, Occupational Health and/or Chemistry, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.</p><br>
<p> NEBOSH or equivalent certification.</p><br>
<p>b. Technical skills: </p><br>
<p> Computer literate: a high degree of business computing applications such as databases, word processors and spreadsheets, etc.;</p><br>
<p> Deep knowledge and understanding of the HSE Systems used in an Industrial Power Plant. </p><br>
<p>Understanding of UAE HSE Law, HSE Policies and management procedures; </p><br>
<p> Thorough knowledge of international standards for management of Health, Safety, Environment and Risk such as OSHA (USA), NFPA, ISO 14001 and OHSAS 18000.</p><br> <br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>The Sales Executive – Outside Catering Sales is responsible for leading the strategic and proactive catering sales efforts for JW Marriott Marquis Dubai. This role is pivotal in achieving catering revenue goals, enhancing guest and associate satisfaction, and implementing Marriott’s brand service strategy across all aspects of the outside catering sales process. The Sales Executive actively upsells each business opportunity to maximize revenue opportunity, accurate forecasting, and strategic decision-making around the hotel’s outside catering initiatives. Ensure business is turned over properly and in timely fashion for proper service delivery in accordance with compliance policy of Marriott International / JW Marriott Operating Standards to maintain brand integrity. <br>Key Responsibilities<br>Develop and execute the properties outside catering sales strategy in alignment with overall business goals.<br>Drive proactive sales efforts to secure new business and grow existing accounts.<br>Collaborate with operations and culinary teams to ensure seamless execution of catered events.<br>Accurately forecast catering revenues and monitor performance against targets.<br>Identify market trends and customer needs to tailor offerings and enhance competitiveness.<br>Ensure compliance with brand standards and service excellence in all client interactions.<br>Maintain strong relationships with key clients, partners, and vendors to support long-term business growth.<br>Represent the hotel at industry events, trade shows, and networking opportunities to promote outside catering services.<br>Candidate Profile<br>Experience:<br>Must have (1+) years of progressive sales experience <br>Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred <br>Experience of selling in catering segment is essential.<br>Marriott sales experience is desirable but not essential.<br>Handling outside catering business is essential. <br>Fluent Arabic both oral and written is desirable but not essential.<br>Skills and Knowledge <br>Reading Comprehension - Understanding written sentences and paragraphs in work related documents.<br>Writing - Communicating effectively in writing as appropriate for the needs of the audience.<br>Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.<br>Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.<br>Mathematics - Using mathematics to solve problems.<br>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.<br>Create and Maintain Relationships with Clients - Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget.<br>Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.<br>Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.<br>Proactive Selling - Taking action to go out and get clients and close sales whilst demonstrating understanding of strategy to ensure of achieving budgeted revenue goals in Group Room Revenue, Catering Revenue and ADR.<br>Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.<br>Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.<br>Education or Certification <br>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.<br>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management<br>Core Work Activities<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Works collaboratively with off-property sales channels (e.g., Event BookingCenter, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>Partners with group/catering counterpart to effectively manage the business opportunity.<br>Responds to incoming group/catering opportunities for the hotels that are outside parameters of the Event Booking Center.<br>Handles all opportunities if hotels does not participate in an EBC.<br>Identifies, qualifies and solicits new group/catering business to achieve personal and each hotel’s revenue goals.<br>Focuses efforts on group/catering accounts with significant potential sales revenue.<br>Handles complex business with significant revenue potential as well as significant customer expectations.<br>Develops effective group/catering sales plans and actions.<br>Designs, develops and sells creative catered events.<br>Maximize revenue by up selling packages and creative food and beverage.<br>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>Close the best opportunities for each property based on market conditions and individual property needs.<br>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Utilizes MarrWeb for resources and information (e.g., Training Energizers, etc.).<br>Leverages available eTools (e.g., eRooming Lists, eProposals, Passkey, etc.).<br>Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>Develop relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>Manage and develop relationships with key internal and external stakeholders.<br>Uses sales resources and administrative/support staff.<br>Conducts site inspections.<br>Create contracts as required.<br>Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence through each customer experience.<br>Provides excellent customer service in order to grow share of the account.<br>Executes brand’s Customer Service Standards and hotel’s Brand Standards.<br>Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. <br>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Participates in and practices daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Performs other duties as assigned to meet business needs<br>Leadership<br>Adaptability<br>- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. <br>Communication<br>- Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.<br>Problem Solving and Decision Making<br>- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. <br>Professional Demeanor<br>- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>Managing Execution<br>Building and Contributing to Teams<br>- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.<br>Driving for Results<br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing<br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>Building Relationships<br>Coworker Relationships<br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships<br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. <br>Global Mindset<br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability<br>Organizational Capability<br>- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.<br>Talent Management<br>- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Learning and Applying Professional Expertise<br>Applied Learning<br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen<br>- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br>Technical Acumen<br>- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br>Basic Competencies <br>- Fundamental competencies required for accomplishing basic work activities. <br>Basic Computer Skills <br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning <br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension <br>- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Reading Comprehension <br>- Demonstrates understanding of written sentences and paragraphs in work-related documents.<br>Writing<br>- Communicates effectively in writing as appropriate for the needs of the audience.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Key Responsibilities</b> <br></span><p><span><strong>Strategy</strong></span><br><span>• Strategies for Revenue generation and business development</span><br><span>• Business objectives and goals </span><br><span>• Drive the Digital Agenda</span></p><br><br>
<br>
<p><span><strong>Acquisition & Sales Management</strong></span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process. </span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br> <br><p><span><span><strong>Customer Relationship Building</strong></span></span><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br>
<br>
<p><span><span><strong>Processes</strong></span></span><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></p><br><br> <br><p><span><strong><span>People & Talent</span> </strong></span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably</span><br><span> skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br>
<p><br><span><span><strong>Risk Management</strong></span></span><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><span><span><strong>Governance </strong></span></span><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br>
<p><br><span><span><strong>Regulatory & Business Conduct</strong> </span></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across </span><br><span> Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br> <br><p><span><span><strong>Key stakeholders</strong></span></span><br><span><span><strong>Internal:</strong></span></span><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span></p><br><br>
<p><br><span><span><strong>External</strong></span>:</span><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<br>
<p><span><span><strong>Other Responsibilities</strong></span></span><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience </span></p><br><br><b>Qualifications</b> <br><p><br><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning. </span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Amazon Web Services is hiring a Product Design Engineer for the Electrical Products and Services engineering team. This electrical product focused team is a part of a global engineering team, responsible for the design and continuous innovation for products used within our rapidly expanding data center foot print.<br>The Electrical Product Engineering team at Amazon works to design and develop resilient, cost-effective electrical distribution products and systems. As engineers at Amazon, we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon, you have the ability to drive change and define/design the systems our customers rely on.<br>We are seeking a Product Design Engineer with an Electrical Engineering background with hands-on experience in new product design and development of electrical power distribution equipment such as Low Voltage Switchgear, Power Distribution Cabinets or LV panel boards. If you can design electrical power distribution product/s and equipment, help to test and successfully test the products per latest codes and standards using third party test laboratories then you will be a good fit. You will directly lead product design and development and be a part of the process from concept to implementation. You must be capable of defining equipment specifications and evaluating the merit of design changes. You will be relied on as a subject matter expert in the product design field<br>About AIS <br>AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. <br>Key job responsibilities<br>- Supports the Data Center Design Engineering, Principal Engineering, and Hardware Engineering teams to design and develop innovative concepts into new products needed for power distribution for data center.<br>- Lead new product design, development and work with internal teams to understand design requirements and solicit customer input.<br>- Collaborate with other disciplines such as mechanical and structural engineering, reliability, QA/QC and compliance to create well thought out products.<br>- Creation of designs which meet or exceed our quality requirements while delivering a return on investment.<br>- Work with global suppliers and manufacturers to specify appropriate electrical equipment, devices and bill of materials.<br>- Ensure compliance with federal, state and municipal requirements and building codes across different countries.<br>- Prepare, Review and approval of product design and drawings including electrical bill of materials, configuration, layouts, assembly, construction and electrical wiring drawings.<br>- Define project scope and provide technical support for information requests prior to, and during manufacturing phases.<br>- Work with field engineering and commissioning teams to properly set up test processes and validate installation, operation, and performance of electrical products.<br>- Ability to work on concurrent projects in multiple geographical regions.<br>- Support of Operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review.<br>- Be a leader within the group as well as within internal and external teams that support the data center.<br>- Having fun while offering creative, out of the box solutions.<br>A day in the life<br>As a Senior Product Design Engineer, you'll focus on developing electrical power distribution products and systems that support our expanding data center operations. Your day might include reviewing design specifications with internal stakeholders to understand evolving requirements, collaborating with mechanical and structural engineers to refine product concepts, or coordinating with third-party testing laboratories to validate that designs meet the latest codes and standards. You'll also work with global suppliers to evaluate equipment options, prepare detailed electrical drawings and bills of materials, and support field teams during installation and commissioning. Throughout your work, you'll balance multiple concurrent projects across different geographical regions while serving as a technical resource for colleagues and external partners.<br>About the team<br>We are a global electrical engineering team dedicated to designing and continuously innovating the electrical distribution products and systems that form the backbone of Amazon's data center infrastructure. Our team works collaboratively across disciplines—including mechanical engineering, reliability, quality assurance, and compliance—to create products that meet rigorous quality standards while delivering strong returns on investment. We partner with engineering service providers, manufacturers, vendors, inspectors, and testing laboratories to bring concepts to life. Our vision is to advance electrical distribution technology through thoughtful design, continuous improvement, and creative problem-solving. You'll join a group that values technical expertise, cross-functional collaboration, and the ability to communicate complex engineering decisions to senior leadership. We're excited to welcome someone who can contribute to our mission of achieving world-class uptime for our customers while helping us scale our operations efficiently.<br>About AWS<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Diverse Experiences<br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship & Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>- Bachelor's degree in Engineering or a related field<br>- Knowledge of critical data center mechanical and electrical equipment<br>- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities<br>- Experience researching new designs, technologies, and construction methods of data center equipment and facilities<br>- Professional Engineering or Architectural License<br>- Knowledge of building codes and regulations for your region<br>- Experience carrying design concepts through exploration, development, and into deployment or mass production<br>- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><span>An employee of the American Hospital Dubai is expected to promote the mission and philosophy of the hospital by acting in a caring, courteous and confidential manner towards patients, visitors, colleagues and staff by performing their duties and responsibilities according to the expected standards in order to fully meet patient care needs.</span></p><br><br>Responsibilities:<br><p><span><strong>Enterprise Integration Architecture</strong></span></p><br><ul><li><span>Defines and maintains the enterprise clinical integration architecture, standards, design principles, interface patterns, and technology roadmap in alignment with organizational strategy and enterprise architecture.</span></li><li><span>Designs scalable and reusable integration solutions connecting the Electronic Medical Record, clinical applications, ancillary systems, imaging platforms, medical devices, financial systems, patient portals, mobile applications, and external healthcare networks.</span></li><li><span>Evaluates integration requirements and recommend appropriate technologies, standards, and architecture patterns based on clinical criticality, security, performance, maintainability, and business continuity needs.</span></li><li><span>Provides technical design authority for major clinical systems implementations, expansions, migrations, upgrades, mergers, and digital transformation initiatives.</span></li></ul><p><span><strong>Healthcare Interoperability and Standards</strong></span></p><br><ul><li><span>Leads the design, development, implementation, and optimization of integrations using HL7 v2, FHIR, DICOM, IHE profiles, APIs, web services, messaging technologies, and other healthcare interoperability standards.</span></li><li><span>Ensures consistent implementation of patient identity, encounter, order, result, medication, scheduling, billing, document, and clinical data exchange workflows across enterprise systems.</span></li><li><span>Establishes interface specifications, data mappings, terminology standards, validation rules, error-handling processes, and integration documentation.</span></li><li><span>Supports compliance with DHA, NABIDH, JCI, health information exchange, data privacy, and organizational information governance requirements.</span></li></ul><p><span><strong>Interface Engine and Integration Platform Management</strong></span></p><br><ul><li><span>Provides senior technical oversight for enterprise interface engines, API management platforms, integration services, message queues, monitoring tools, and supporting infrastructure.</span></li><li><span>Designs and develops complex interfaces, transformation logic, routing rules, APIs, and integration components while ensuring configuration quality and maintainability.</span></li><li><span>Monitors message processing, interface queues, system connectivity, transaction volumes, error rates, and integration performance to maintain reliable 24/7 data exchange.</span></li><li><span>Leads capacity planning, platform upgrades, performance tuning, patching, certificate management, high availability, and lifecycle planning for integration technologies.</span></li></ul><p><span><strong>Clinical Integration Delivery</strong></span></p><br><ul><li><span>Leads integration workstreams for implementation of new clinical applications, medical devices, diagnostic platforms, digital solutions, and external healthcare services.</span></li><li><span>Translates clinical and operational requirements into detailed integration designs, technical specifications, workflow diagrams, data mappings, and implementation plans.</span></li><li><span>Coordinates with vendors, system analysts, clinical teams, and technical resources to ensure integration dependencies, timelines, testing, and production readiness are effectively managed.</span></li><li><span>Ensures integrations are delivered within agreed scope, quality, security, and service expectations while maintaining alignment with patient safety and operational priorities.</span></li></ul><p><span><strong>Testing, Validation and Change Management</strong></span></p><br><ul><li><span>Develops and governs integration testing strategies covering unit testing, system integration testing, regression testing, performance testing, failover testing, and user acceptance testing.</span></li><li><span>Validates message content, data accuracy, patient identity, workflow outcomes, error conditions, system acknowledgements, and downstream clinical availability before production deployment.</span></li><li><span>Leads technical review and approval of integration changes through established change-management and release-governance processes.</span></li><li><span>Maintains version control, deployment documentation, interface inventories, test evidence, rollback procedures, and post-implementation validation records.</span></li></ul><p><span><strong>Patient Identity and Data Integrity</strong></span></p><br><ul><li><span>Ensures accurate and consistent patient identity, demographic, encounter, provider, location, order, and clinical data exchange across integrated systems.</span></li><li><span>Collaborates with Health Information Management, Clinical Systems, and operational stakeholders to address duplicate records, mismatched identities, data-quality issues, and reconciliation requirements.</span></li><li><span>Defines integration controls that reduce the risk of patient misidentification, missing clinical information, duplicate transactions, and incorrect routing of patient data.</span></li><li><span>Supports master data management, enterprise patient index, terminology management, and data standardization initiatives.</span></li></ul><p><span><strong>Service Reliability and Incident Management</strong></span></p><br><ul><li><span>Leads the investigation and resolution of complex integration incidents involving failed messages, delayed results, interface outages, incorrect mappings, duplicate transactions, system connectivity, and data discrepancies.</span></li><li><span>Coordinates incident response with application teams, infrastructure, cybersecurity, vendors, clinical departments, and external entities to minimize disruption to patient care.</span></li><li><span>Establishes monitoring thresholds, automated alerts, escalation procedures, technical runbooks, and service restoration processes for critical interfaces.</span></li><li><span>Participates in on-call support and provide senior technical leadership during major incidents, system downtimes, emergency events, and disaster recovery activities.</span></li></ul><p><span><strong>Cybersecurity, Privacy and Compliance</strong></span></p><br><ul><li><span>Designs integrations in accordance with cybersecurity, privacy, access control, encryption, authentication, audit, network segmentation, and secure data-transfer requirements.</span></li><li><span>Collaborates with Information Security to assess integration risks, third-party connectivity, API exposure, vulnerabilities, privileged access, and regulatory compliance.</span></li><li><span>Ensures sensitive patient and organizational information is exchanged only through authorized, secured, monitored, and appropriately documented channels.</span></li><li><span>Supports internal audits, accreditation surveys, regulatory inspections, risk assessments, and corrective actions related to healthcare interoperability and clinical information exchange.</span></li></ul><p><span><strong>Business Continuity and Disaster Recovery</strong></span></p><br><ul><li><span>Designs resilient integration solutions incorporating redundancy, high availability, fault tolerance, message recovery, transaction replay, and controlled downtime workflows.</span></li><li><span>Develops, tests, and maintains disaster recovery, business continuity, backup, restoration, failover, and recovery procedures for integration platforms and critical interfaces.</span></li><li><span>Coordinate downtime and recovery planning with Clinical Systems, Infrastructure, vendors, and operational departments to preserve essential clinical information flows.</span></li><li><span>Analyzes integration-related business continuity risks and recommend improvements to strengthen enterprise resilience.</span></li></ul><p><span><strong>Technical Governance and Documentation</strong></span></p><br><ul><li><span>Establishes and maintains integration governance standards, architectural review processes, naming conventions, coding practices, deployment procedures, and documentation requirements.</span></li><li><span>Maintains the enterprise interface catalogue, architecture diagrams, data-flow maps, system dependencies, technical specifications, support ownership, and lifecycle records.</span></li><li><span>Conducts technical design reviews, code reviews, security reviews, and architecture assessments to ensure solutions are sustainable and aligned with enterprise standards.</span></li><li><span>Mentors integration analysts, interface developers, and technical team members in healthcare interoperability, troubleshooting, architecture, and best practices.</span></li></ul><p><span><strong>Vendor and Stakeholder Management</strong></span></p><br><ul><li><span>Acts as the senior technical liaison with clinical application vendors, interface-engine providers, external health information exchanges, consultants, and implementation partners.</span></li><li><span>Reviews vendor integration proposals, statements of work, technical designs, interface capabilities, security requirements, and support arrangements.</span></li><li><span>Contributes to requests for proposal, product evaluations, procurement decisions, contract reviews, licensing forecasts, and technical due diligence.</span></li><li><span>Communicates integration risks, dependencies, progress, and recommendations clearly to technical teams, clinical stakeholders, project governance groups, and senior leadership.</span></li></ul><p><span><strong>Innovation and Digital Transformation</strong></span></p><br><ul><li><span>Evaluates emerging interoperability technologies, cloud integration platforms, FHIR services, API ecosystems, event-driven architecture, automation, and artificial intelligence integration requirements.</span></li><li><span>Supports smart hospital initiatives, remote care, mobile health, patient engagement, clinical decision support, medical device integration, and advanced analytics programs.</span></li><li><span>Develops reusable integration services and enterprise APIs that accelerate digital transformation while maintaining security, governance, and patient safety.</span></li><li><span>Monitors developments in international healthcare interoperability standards and recommend strategic adoption where appropriate.</span></li></ul><p><span><strong>Performance Monitoring and Continuous Improvement</strong></span></p><br><ul><li><span>Establishes and monitors integration performance indicators covering interface availability, transaction success, error resolution, data quality, incident response, system capacity, and project delivery.</span></li><li><span>Analyzes recurring failures, message volumes, performance trends, service risks, and support demands to identify sustainable improvement opportunities.</span></li><li><span>Prepares technical dashboards, architecture reports, risk summaries, project updates, and recommendations for IT leadership and governance committees.</span></li><li><span>Participates in Clinical Informatics, Enterprise Architecture, Cybersecurity, Data Governance, and digital transformation committees as required.v</span></li></ul><br>Qualifications:<br><p><span><b>QUALIFICATIONS & SKILLS:</b></span></p><br><ul><li><span>Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Health Informatics, Biomedical Engineering, or a related discipline.</span></li><li><span>Master’s Degree in Health Informatics, Information Systems, Enterprise Architecture, Digital Health, or a related field preferred.</span></li><li><span>Professional certifications in HL7, FHIR, cloud architecture, enterprise architecture, integration platforms, cybersecurity, or project management are preferred.</span></li><li><span>Advanced knowledge of HL7 v2, FHIR, DICOM, IHE profiles, REST APIs, SOAP services, JSON, XML, SQL, integration engines, messaging technologies, and healthcare interoperability.</span></li><li><span>Strong understanding of Electronic Medical Records, clinical workflows, patient identity management, laboratory, pharmacy, imaging, billing, scheduling, and ancillary systems.</span></li><li><span>Knowledge of integration architecture, API management, cloud platforms, databases, networking, encryption, authentication, high availability, disaster recovery, and cybersecurity principles.</span></li><li><span>Strong analytical, software development, troubleshooting, architecture, documentation, communication, and stakeholder management skills</span></li><li><span>Ability to lead complex integration programs, influence technical decisions, and manage competing priorities in a high-availability healthcare environment.</span></li></ul><p><span><b>PROFESSIONAL EXPERIENCE:</b></span></p><br><ul><li><span>Minimum of eight (8) years of progressive experience in healthcare integration, clinical systems, software integration, health informatics, or enterprise application architecture.</span></li><li><span>Minimum of three (3) years in a senior integration architect, technical lead, interface architect, or equivalent healthcare technology role.</span></li><li><span>Demonstrated experience designing, developing, and supporting enterprise healthcare interfaces using HL7, FHIR, DICOM, APIs, and interface-engine technologies.</span></li><li><span>Experience integrating Electronic Medical Records with laboratory, pharmacy, radiology, cardiology, medical devices, finance, patient portals, and external health information exchange platforms.</span></li><li><span>Proven experience in integration architecture, technical design, system implementation, data migration, testing, production support, and incident resolution.</span></li><li><span>Experience with Oracle Health/Cerner or another major enterprise Electronic Medical Record platform is highly preferred.</span></li><li><span>Experience supporting DHA, NABIDH, JCI, data privacy, cybersecurity, and healthcare information governance requirements is preferred.</span></li><li><span>Experience within a tertiary, multi-site, or JCI-accredited healthcare organization is highly desirable.</span></li><li><span>Demonstrated ability to lead vendors, technical teams, analysts, and multidisciplinary stakeholders through complex integration initiatives.</span></li></ul> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>The Sales Executive – Outside Catering Sales is responsible for leading the strategic and proactive catering sales efforts for JW Marriott Marquis Dubai. This role is pivotal in achieving catering revenue goals, enhancing guest and associate satisfaction, and implementing Marriott’s brand service strategy across all aspects of the outside catering sales process. The Sales Executive actively upsells each business opportunity to maximize revenue opportunity, accurate forecasting, and strategic decision-making around the hotel’s outside catering initiatives. Ensure business is turned over properly and in timely fashion for proper service delivery in accordance with compliance policy of Marriott International / JW Marriott Operating Standards to maintain brand integrity. <br>Key Responsibilities<br>Develop and execute the properties outside catering sales strategy in alignment with overall business goals.<br>Drive proactive sales efforts to secure new business and grow existing accounts.<br>Collaborate with operations and culinary teams to ensure seamless execution of catered events.<br>Accurately forecast catering revenues and monitor performance against targets.<br>Identify market trends and customer needs to tailor offerings and enhance competitiveness.<br>Ensure compliance with brand standards and service excellence in all client interactions.<br>Maintain strong relationships with key clients, partners, and vendors to support long-term business growth.<br>Represent the hotel at industry events, trade shows, and networking opportunities to promote outside catering services.<br>Candidate Profile<br>Experience:<br>Must have (1+) years of progressive sales experience <br>Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred <br>Experience of selling in catering segment is essential.<br>Marriott sales experience is desirable but not essential.<br>Handling outside catering business is essential. <br>Fluent Arabic both oral and written is desirable but not essential.<br>Skills and Knowledge <br>Reading Comprehension - Understanding written sentences and paragraphs in work related documents.<br>Writing - Communicating effectively in writing as appropriate for the needs of the audience.<br>Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.<br>Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.<br>Mathematics - Using mathematics to solve problems.<br>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.<br>Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.<br>Create and Maintain Relationships with Clients - Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget.<br>Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.<br>Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.<br>Proactive Selling - Taking action to go out and get clients and close sales whilst demonstrating understanding of strategy to ensure of achieving budgeted revenue goals in Group Room Revenue, Catering Revenue and ADR.<br>Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.<br>Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.<br>Education or Certification <br>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.<br>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management<br>Core Work Activities<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Works collaboratively with off-property sales channels (e.g., Event BookingCenter, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>Partners with group/catering counterpart to effectively manage the business opportunity.<br>Responds to incoming group/catering opportunities for the hotels that are outside parameters of the Event Booking Center.<br>Handles all opportunities if hotels does not participate in an EBC.<br>Identifies, qualifies and solicits new group/catering business to achieve personal and each hotel’s revenue goals.<br>Focuses efforts on group/catering accounts with significant potential sales revenue.<br>Handles complex business with significant revenue potential as well as significant customer expectations.<br>Develops effective group/catering sales plans and actions.<br>Designs, develops and sells creative catered events.<br>Maximize revenue by up selling packages and creative food and beverage.<br>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>Close the best opportunities for each property based on market conditions and individual property needs.<br>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Utilizes MarrWeb for resources and information (e.g., Training Energizers, etc.).<br>Leverages available eTools (e.g., eRooming Lists, eProposals, Passkey, etc.).<br>Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>Develop relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>Manage and develop relationships with key internal and external stakeholders.<br>Uses sales resources and administrative/support staff.<br>Conducts site inspections.<br>Create contracts as required.<br>Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence through each customer experience.<br>Provides excellent customer service in order to grow share of the account.<br>Executes brand’s Customer Service Standards and hotel’s Brand Standards.<br>Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. <br>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Participates in and practices daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Performs other duties as assigned to meet business needs<br>Leadership<br>Adaptability<br>- Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. <br>Communication<br>- Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.<br>Problem Solving and Decision Making<br>- Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. <br>Professional Demeanor<br>- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.<br>Managing Execution<br>Building and Contributing to Teams<br>- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.<br>Driving for Results<br>- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.<br>Planning and Organizing<br>- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.<br>Building Relationships<br>Coworker Relationships<br>- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. <br>Customer Relationships<br>- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. <br>Global Mindset<br>- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.<br>Generating Talent and Organizational Capability<br>Organizational Capability<br>- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.<br>Talent Management<br>- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.<br>Learning and Applying Professional Expertise<br>Applied Learning<br>- Seeks and makes the most of learning opportunities to improve performance of self and/or others.<br>Business Acumen<br>- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.<br>Technical Acumen<br>- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges<br>Basic Competencies <br>- Fundamental competencies required for accomplishing basic work activities. <br>Basic Computer Skills <br>- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).<br>Mathematical Reasoning <br>- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.<br>Oral Comprehension <br>- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.<br>Reading Comprehension <br>- Demonstrates understanding of written sentences and paragraphs in work-related documents.<br>Writing<br>- Communicates effectively in writing as appropriate for the needs of the audience.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Fexr is scaling its Web3 blockchain intelligence and infrastructure ecosystem, and we are actively hiring a Business Development Lead to drive our exchange integration network. This role focuses on expanding our liquidity partnerships and onboarding institutional-grade trading communities, proprietary trading firms, and Web3 projects to leverage our multi-chain, zero-custody architecture.<br>The ideal candidate must have a proven track record in digital asset institutional sales and established, verifiable connections with decision-makers at prominent centralized and decentralized exchanges or liquidity providers. You must possess a deep technical understanding of DeFi mechanisms, smart contracts, and cross-chain operations to successfully negotiate and structure complex, API-driven infrastructure partnerships.<br>If you have the network and technical fluency to scale next-generation trading infrastructure, we want to connect with you. <br>For more details about the role and to apply, please contact nidhin@fexr.io.
<ul><li>Cultivate and maintain strong relationships with key clients, ensuring their needs are met and exceeded to drive retention.</li><li>Conduct thorough market research to identify new sales opportunities and stay ahead of industry trends, positioning yourself as a trusted advisor.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A minimum of 3 years of direct sales experience, particularly in B2B environments, to demonstrate a proven track record of meeting or exceeding sales targets.</li><li>Exceptional communication and interpersonal skills to effectively build rapport with clients and collaborate with colleagues.</li></ul>
About Teup Teup is a social discovery platform that helps people build meaningful friendships through real-life activities, including coffee meetups, sports, dining experiences, and community events. We're building a more connected world—one activity at a time. About the Role As a Founding Community & Growth Associate, you will help grow Teup's community from the ground up. You'll work directly with the founding team to engage users, organize activities, gather feedback, and help create memorable experiences for our members. This is an excellent opportunity for students, recent graduates, or anyone looking to gain hands-on startup experience. What You'll DoEngage with community members across online and offline channels Help organize and host community events and activities Support user onboarding and community growth initiatives Gather user feedback and identify opportunities to improve the experience Assist with partnerships, outreach, and social media activities Who We're Looking For Students and recent graduates are encouraged to apply Strong communication and interpersonal skills Friendly, proactive, and comfortable meeting new people Passionate about community building and creating meaningful connections Organized and able to take ownership of tasks Experience in student clubs, events, volunteering, or community initiatives is a plus
About Teup Teup is a social discovery platform that helps people build meaningful friendships through real-life activities, including coffee meetups, sports, dining experiences, and community events. We're building a more connected world—one activity at a time. About the Role As a Founding Community & Growth Associate, you will help grow Teup's community from the ground up. You'll work directly with the founding team to engage users, organize activities, gather feedback, and help create memorable experiences for our members. This is an excellent opportunity for students, recent graduates, or anyone looking to gain hands-on startup experience. What You'll DoEngage with community members across online and offline channels Help organize and host community events and activities Support user onboarding and community growth initiatives Gather user feedback and identify opportunities to improve the experience Assist with partnerships, outreach, and social media activities Who We're Looking For Students and recent graduates are encouraged to apply Strong communication and interpersonal skills Friendly, proactive, and comfortable meeting new people Passionate about community building and creating meaningful connections Organized and able to take ownership of tasks Experience in student clubs, events, volunteering, or community initiatives is a plus
About Teup Teup is a social discovery platform that helps people build meaningful friendships through real-life activities, including coffee meetups, sports, dining experiences, and community events. We're building a more connected world—one activity at a time. About the Role As a Founding Community & Growth Associate, you will help grow Teup's community from the ground up. You'll work directly with the founding team to engage users, organize activities, gather feedback, and help create memorable experiences for our members. This is an excellent opportunity for students, recent graduates, or anyone looking to gain hands-on startup experience. What You'll DoEngage with community members across online and offline channels Help organize and host community events and activities Support user onboarding and community growth initiatives Gather user feedback and identify opportunities to improve the experience Assist with partnerships, outreach, and social media activities Who We're Looking For Students and recent graduates are encouraged to apply Strong communication and interpersonal skills Friendly, proactive, and comfortable meeting new people Passionate about community building and creating meaningful connections Organized and able to take ownership of tasks Experience in student clubs, events, volunteering, or community initiatives is a plus
We are hiring ???????????????? ???????? ???????????????????????????????????? ???????????????????????????????????????????????????????? for an ???????????? ????????????????????-???????????????????? opportunity ????????. This is a senior leadership opportunity for an experienced communications professional who can shape organisational narratives, strengthen reputation, and lead impactful communication strategies across multiple stakeholder groups.<br><br>???????????? ????????????????????????????????????????????????????????????????• Develop and lead strategic communication frameworks aligned with organisational goals and long-term priorities.• Drive reputation management, corporate messaging, and positioning across internal and external audiences.• Lead media relations, executive communications, and high-profile communication initiatives.• Oversee content strategies across digital and traditional platforms, ensuring consistency and impact.• Manage stakeholder engagement initiatives and public-facing campaigns to strengthen trust and visibility.• Provide strategic communication advice to senior leadership, including guidance during sensitive situations and crisis communications.<br><br>????????????????????????????????????????????????• Bachelor's degree in Communications, Public Relations, Marketing, or a related field.• 10+ years of experience in strategic communications, corporate affairs, media relations, or reputation management.• Proven experience leading communication strategies at a senior level.• Strong understanding of brand positioning, digital communications, and stakeholder engagement.• Experience advising senior executives and managing complex communication matters.• Exceptional leadership, influencing, and relationship management skills.<br><br>???????????????? ???????????????????? ???????????????? ???????????????? ????????????????????????This is an opportunity to take ownership of strategic communications at an enterprise level, shaping how an organisation connects with its audiences, builds trust, and strengthens its reputation.<br><br>???????????? ???????? ????????????????????If you are a senior communications professional passionate about shaping narratives and driving meaningful impact, we encourage you to apply.<br><br>***Only shortlisted candidates will be contacted***
<ol><li><p>Generate new business opportunities and acquire customers.</p></li><li><p>Build and maintain strong customer relationships.</p></li><li><p>Achieve assigned sales targets.</p></li><li><p>Follow up with customers and close sales.</p></li><li><p>Coordinate with the team to ensure smooth order processing.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>1–6 years of sales experience.</p></li><li><p>Experience in <strong>poultry, rice, and pulses</strong> sales is preferred.</p></li><li><p>Good communication and negotiation skills.</p></li><li><p>Ability to achieve sales targets.</p></li><li><p><strong>Graduates are preferred.</strong></p></li></ul><br><p><strong>Job Description</strong></p><p><strong> </strong>We are looking for a motivated and results-driven sales executive to join our team. The ideal candidate should have sales experience in poultry, rice, pulses, and retail products. The role involves generating new business, maintaining customer relationships, achieving sales targets, and identifying new sales opportunities. Strong communication, negotiation, and customer service skills are essential. Graduates are preferred</p>