AccorHotels jobs
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Jobs Found
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Ennismore / Accor’s limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.</p><br><p>Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><p>The Front Office Coordinator is a key member of the Front Office Team, responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and financial-related tasks, including billing, invoicing, and payment processing, as well as assisting with administrative duties to ensure high-quality service delivery.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Coordinate and manage billing processes, including the preparation and reconciliation of invoices</li><li>Assist in tracking payments, processing transactions, and resolving billing discrepancies</li><li>Assist in night audits and reconciliation of group billings, meal allocations and checks.</li><li>Maintain accurate financial and client records in accordance with company policies</li><li>Provide front desk support, including greeting visitors, answering phones, and managing appointments</li><li>Liaise with internal departments to ensure seamless front office operations</li><li>Support financial reporting and assist with audits or financial reviews as needed</li></ul><br>Qualifications<br><br><ul><li>Proven experience in a front desk or accounting role, preferably within a luxury resort or hotel environment</li><li>Strong understanding of billing, invoicing, and general financial procedures</li><li>Excellent communication and interpersonal skills, with a focus on delivering exceptional guest service</li><li>Proficient in front office software systems (e.g., PMS, POS) and Microsoft Office Applications</li><li>High attention to detail, accuracy, and organizational skills</li><li>Ability to multitask, prioritize responsibilities, and work efficiently under pressure</li><li>Professional appearance and demeanor with a customer-first mindset</li><li>Flexibility to work varied shifts, including weekends and holidays, as needed</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Sofitel Dubai Downtown</p><br><p>French luxury and local cuisine in the world's most exciting city</p><br><p>Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.</p><br><p>Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. Its 31 floors of <strong>artfully designed</strong> <strong>rooms</strong> and <strong>suites</strong> in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.</p><br><br>Job Description<br><br><ul><li>Support procurement activities by obtaining quotations, conducting market surveys, and ensuring competitive pricing.</li><li>Coordinate with vendors to ensure timely delivery, follow up on undelivered items, and maintain accurate purchasing records.</li><li>Assist the Purchasing Manager with negotiations, vendor registration, purchase orders, and cost-control initiatives.</li><li>Maintain updated supplier catalogs, inventory records, and procurement documentation to ensure efficient purchasing operations.</li></ul><br>Qualifications<br><br><ul><li>Diploma or degree in Hospitality or Procurement</li><li>2 to 5 years' experience, depending on education and career background</li><li>Languages: fluent in English</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Sofitel Dubai Downtown</p><br><p>French luxury and local cuisine in the world's most exciting city</p><br><p>Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.</p><br><p>Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. Its 31 floors of <strong>artfully designed</strong> <strong>rooms</strong> and <strong>suites</strong> in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.</p><br><br>Job Description<br><br><p>• Respect the policies and procedures implemented on the process of procurement.<br>• Support and encourage the objective of cost control and maintain traces for audit.<br>• Obtains quotations and completes market surveys to ensure high-quality products for the best prices to update the Purchasing Manager.<br>• Assist the Purchasing Manager in negotiations.</p><br><br>Qualifications<br><br><ul><li>Diploma or degree in Hospitality or Procurement</li><li>2 to 5 years' experience, depending on education and career background</li><li>Languages: fluent in English</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><p>The Security Team Leader is responsible for supervising daily security operations and leading the Security Officers to ensure the safety and security of hotel guests, colleagues, visitors, contractors, hotel assets, and property. The role requires a professional, guest-focused approach while ensuring compliance with Rixos hotel policies, UAE regulations, emergency procedures, and security standards.</p><br><ul><li>Lead, supervise, and motivate Security Officers during assigned shifts.</li><li>Conduct daily security briefings, shift handovers, and post assignments.</li><li>Monitor hotel entrances, exits, public areas, back-of-house areas, parking areas, and other designated locations.</li><li>Conduct regular security patrols and identify potential security and safety risks.</li><li>Monitor CCTV and access-control systems and respond appropriately to suspicious activity.</li><li>Ensure proper control of hotel keys, access cards, staff passes, contractor passes, and other security-controlled items.</li><li>Respond promptly and professionally to incidents, emergencies, accidents, disturbances, and security threats.</li><li>Investigate security incidents and prepare accurate incident and occurrence reports.</li><li>Assist with fire, evacuation, medical emergency, bomb-threat, and other emergency procedures.</li><li>Ensure fire exits, emergency routes, and safety equipment remain accessible and unobstructed.</li><li>Coordinate with hotel departments such as Front Office, Engineering, Housekeeping, HR, and Management when required.</li><li>Liaise with Police, Civil Defence, ambulance services, and other authorities when necessary.</li><li>Handle guest complaints and security-related situations professionally, discreetly, and with excellent customer service.</li><li>Monitor the performance, attendance, grooming, discipline, and conduct of Security Officers.</li><li>Provide on-the-job coaching and training to Security Officers.</li><li>Ensure all security equipment, radios, CCTV systems, and other assigned equipment are properly maintained and accounted for.</li><li>Maintain confidentiality of guest, colleague, hotel, and security information.</li><li>Support the Security Manager in implementing security policies, risk assessments, emergency plans, and Standard Operating Procedures.</li><li>Ensure compliance with hotel standards, UAE legislation, and applicable security regulations.</li></ul><br>Qualifications<br><br><ul><li>Minimum <strong>2–5 years of security experience</strong>, preferably within a <strong>4- or 5-star/luxury hotel or resort</strong>.</li><li>Previous experience in a <strong>Security Team Leader, Security Supervisor, or similar supervisory position</strong> is preferred.</li><li>Valid <strong>SIRA/security license</strong>, where applicable, for UAE positions.</li><li>Good knowledge of hotel security operations, CCTV, access control, key control, incident reporting, and emergency procedures.</li><li>Knowledge of fire and life-safety procedures.</li><li>Good written and spoken <strong>English</strong>.</li><li>Arabic or additional languages are an advantage.</li><li>Good computer skills, including Microsoft Word, Excel, and Outlook.</li><li>Strong communication, leadership, and interpersonal skills.</li><li>Ability to remain calm and professional during emergencies and high-pressure situations.</li><li>Strong observation and problem-solving skills.</li><li>Excellent customer-service attitude suitable for a luxury hotel environment.</li><li>Ability to work shifts, weekends, public holidays, and overnight shifts as required.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Fairmont Hotels & Resorts</p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p>About Fairmont Fujairah Beach Resort</p><br><p>Nestled among the hidden valleys of the majestic Al Hajar Mountains, our unique beach resort lies along the coast of Dibba, the second-largest town in the emirate of Fujairah offering guests the holiday of a lifetime.</p><br><p>About the Application Process:</p><br><p>At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>Welcoming each new and returning guest with personalized and attentive care, you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of our region, you will anticipate guests’ needs and offer recommendations that make their stays even more special.</p><br><p>As the first point of contact, the Front Desk Agents’ primary function is to connect with our hotel guests and create a unique Magnifique experience for their stay. The Front Desk Agent will perform all front desk duties, as well as assist in the Telephone Operator/Room Service Order taking capacity. The primary focus at all times in this position is the guest. </p><br><p><strong>Primary Duties</strong>:</p><br><ul><li>Check-in & Check-out hotel guests (verify credit card & identification, secure payment and obtain signed registration card)</li><li>Maintain Guest confidentiality and security at all times</li><li>Ensure guest methods of payment are in good standing at all times</li><li>Engage guests in public area to direct and answer questions</li><li>Orient guests in the hotel and help them to understand the property and amenities</li><li>Recognize and highlight benefits for all VIP guests</li><li>Upsell guests rooms and promote all hotel services and events.</li><li>Complete daily reports to manage all guest credit card balances and billing</li><li>Complete daily reports for guest requests and room preferences</li><li>Assist in guest problem resolution</li><li>Maintain a cash bank for guest transactions</li><li>Correctly complete all end of day cashiering </li><li>Engage in the implementation of all Fairmont Standards in the Front Office</li><li>Exude a professional and luxury demeanor at all times</li></ul><br>Qualifications<br><br><ul><li>Fluency in English language is a must</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Proficient in Opera PMS and Front Office System</li><li>At least 1-2 year experience working as Receptionist in a 4-5 star hotel</li><li>Commitment to maintaining confidentiality and adhering to ethical standards in financial practices</li><li>Embrace the Fairmont brand promise and luxury in your role and in all your interactions<br>Foster an inclusive environment where every individual feels valued and respected</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong><strong>Raffles Hotels & Resorts</strong></strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong><strong>Raffles Dubai</strong></strong></p><br><p>An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.</p><br><p><strong><strong>About the Application Process: </strong></strong></p><br><p>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at <strong>Raffles Dubai </strong>as our new <strong>In Room Dining Order Taker </strong>to provide prompt, personalized and professional In-Room Dining service, ensuring a seamless guest experience while consistently delivering Raffles luxury service standards and maximizing guest satisfaction and F&B revenue. This position reports to Outlets Supervisor.</p><br><p><strong>KEY ROLES & RESPONSIBILITIES</strong></p><br><ul><li>Update the daily operational feedback and prepare all required cashiering and operational forms.</li><li>Handle cash accurately and with integrity, following Raffles and Accounting procedures.</li><li>Maintain complete knowledge of menus, wine and beverage lists, promotions, specials and hotel services.</li><li>Check daily with the Culinary team regarding unavailable items and communicate changes promptly.</li><li>Answer calls promptly using LQA Standards and take orders accurately with personalized recommendations and effective upselling.</li><li>Ensure correct POS and cashiering procedures are followed and delivery times remain within Raffles service standards.</li><li>Maintain a clean, organized and fully prepared Order Taker cabin and pantry throughout service.</li><li>Support colleagues on the floor with order deliveries during busy periods and assist other outlets when required, including extended hours during peak operations.</li><li>Process beverage and store requisitions through Future Log accurately and handle all equipment and operational materials with care.</li><li>Maintain accurate guest preferences and proactively communicate relevant guest information when guests are dining through IRD.</li><li>Record and share daily operational feedback, guest preferences and service opportunities with the Supervisor/Manager.</li><li>Report guest complaints, service concerns and operational glitches promptly and effectively, following Raffles service recovery standards.</li><li>Take initiative and confidently support the operation in the absence of a Supervisor or Manager, ensuring service continuity.</li><li>Maintain full compliance with LQA, HACCP, hygiene, sanitation, health & safety and Raffles SOPs.</li><li>Participate actively in training, briefings and meetings, and maintain positive working relationships with colleagues and other departments.</li><li>Promote Raffles Dubai facilities and F&B experiences through genuine recommendations and proactive guest engagement.</li><li>Report any deviation from established standards and procedures to the Supervisor/Manager immediately.</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role? </strong></p><br><p><strong>PERSONAL ATTRIBUTES</strong></p><br><ul><li>Good verbal, reading and writing proficiency in English.</li><li>Well-presented and professionally groomed at all times.</li><li>Strong communication, guest-contact and problem-solving skills.</li><li>Good computer and administrative skills, with working knowledge of Microsoft Word, Excel, PowerPoint and relevant hotel systems/POS.</li><li>Team player with strong interpersonal skills, attention to detail and a positive attitude.</li><li>Guest-focused, proactive and able to remain composed in a fast-paced environment.</li><li>Demonstrates initiative, flexibility and a strong commitment to Raffles service standards.</li></ul><p><strong>EXPERIENCE</strong></p><br><ul><li>Minimum 1–2 years of experience in In-Room Dining, Food & Beverage or a similar guest-facing hotel position.</li><li>Previous experience in a luxury hotel or upscale hospitality environment is preferred.</li><li>Experience in order taking, telephone etiquette, cashiering and POS operations.</li><li>Experience handling guest requests, preferences, complaints and service recovery professionally.</li><li>Familiarity with LQA, HACCP, hygiene and luxury service standards is an advantage.</li><li>Ability to work effectively during high-volume operations, extended hours and changing operational requirements.</li><li>Previous experience supporting multiple F&B outlets or cross-functional teams is an advantage.</li><li>Experience working independently and taking initiative in the absence of a Supervisor/Manager would be beneficial.</li><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions. </li><li>Foster an inclusive environment where every individual feels valued and respected </li></ul><p><strong>QUALIFICATIONS</strong></p><br><ul><li>Secondary Education or relevant Bachelor’s Degree</li></ul><br>Additional Information<br><br><p><strong><strong>Employee Benefits:</strong></strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong><strong>discounted stays across Fairmont & Raffles properties</strong></strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. </p><br><p><strong><strong>Our Values</strong></strong></p><br><p>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong><strong>Diversity & Inclusion</strong></strong></p><br><p>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>SOFITEL DUBAI the obelisk</strong></p><br><p>Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.</p><br><p>Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!</p><br><br>Job Description<br><br><p><strong>KEY ROLES & RESPONSIBILITIES</strong></p><br><ul><li>Read daily events, to acknowledge any VIP’s arrivals.</li><li>Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked</li><li>Present children's menus when appropriate, and describe specials and alternative cuisine</li><li>Serve and clear food and beverage items in an unobtrusive and professional manner</li><li>Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures</li><li>Carry trays, bus and reset tables with linen, china, glass and silver</li><li>Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved</li><li>Follow cash and credit card procedures according to the guidelines of the accounting department</li><li>Maintain a clean, neat and orderly restaurant throughout service</li><li>Polish silver, refill salt, pepper and sugar, creamers, etc</li><li>Ensure that work station is stocked with appropriate condiments at all times</li><li>Report any guest comments regarding food and beverage to manager</li><li>Conscientious handling and maintenance of operating equipment</li><li>Learn and adhere to safety, sanitation and hygiene policies</li><li>Maintain good working relationships with colleagues, and all other departments</li><li>Maintain complete knowledge of all F&B services, outlets and hotel services/features</li><li>Perform opening/closing side duties as assigned and set all tables according to standards</li><li>Report to manager any kinds of deviation from set standard and procedures</li><li>Ensure that all service and storage areas are kept safe and clean</li><li>Help minimize waste, neglect, breakages and mishandling of supplies and equipment</li><li>Carry out light cleaning and maintenance of the outlet</li><li>Assist other Food & Beverage Outlets in their operations during peak hours if needed</li></ul><br>Qualifications<br><br><p><strong>EXPERIENCE</strong></p><br><ul><li>Minimum 1-year food and beverage serving experience</li><li>Previous public contact and/or cashiering experience</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><p>As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.</p><br><p><strong>What you will be doing: </strong></p><br><ul><li>Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up.</li><li>Pick up and remove used towels and debris from the pool deck areas throughout the day.</li><li>Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.</li><li>Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control.</li><li>Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.</li><li>Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.</li><li>Perform opening/closing side duties as assigned and set the pool according to standards and procedures.</li><li>Be well versed in hotel fire & life safety/emergency procedures.</li><li>Maintain a high standard of personal appearance and hygiene at all times.</li><li>Perform other reasonable duties assigned by the Management of the Hotel.</li></ul><br>Qualifications<br><br><ul><li>At least one year's experience as a recreation attendant</li><li>Exceptional customer service skills</li><li>Basic knowledge of recreational equipment and facilities</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Basic knowledge of first aid and emergency response procedure.</li><li>Be available to carry out any assignment as delegated by department manager.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>Maintain complete knowledge of: <ul><li>Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code</li><li>Restaurant reservation procedures</li><li>Daily house count, arrivals, departures, VIP’s</li><li>Scheduled in-house group activities, locations and times</li><li>All department policies / service procedures </li></ul></li><li>Answer telephone within 3 rings, using correct salutations and telephone etiquette.</li><li>Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.</li><li>Communicate reservation or cancellation changes to management as they arise throughout the shift.</li><li>Monitor the preparation of own assignments, ensuring compliance to departmental standards.</li><li>Ensure that all menu’s, check folders are cleaned and in sufficient quantity.</li><li>Ensure that the hostess stand is cleaned and organized.</li><li>Review the Reservation book, pre-assign designated tables and follow up on all special requests.</li><li>Greet the guests at the entrance of the restaurant.</li><li>Seat Guest accordingly to floor plan / being fair to each waiter.</li><li>Show guests their table which has been designated to them</li><li>Ensure that the guests are pleased with their table.</li><li>Present the open menu to the guest.</li><li>Ensure that the tables are set to the best service of the guest.</li><li>Anticipate heavy business times and organize procedures to handle waiting lines.</li><li>Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day.</li></ul><br>Qualifications<br><br><ul><li>Ideally with a relevant degree or diploma in Hospitality or Tourism management.</li><li>Minimum 2 years of work experience in hotel operations. Good customer service, communications, and interpersonal skills are a must.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>Guided by our purpose <strong>“Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.”</strong> we empower every team member to bring their passion and creativity to life.</p><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. </p><br><p>Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><br>Job Description<br><br><p><strong>Execution & Organizing</strong></p><br><ol><li>Execution of annual marketing and communications plans, aligning activities with department budgets, ROI targets and wider business objectives.</li><li>Monitor industry, cultural, and travel trends; conduct competitive analysis.</li><li>Execute public relations activities for the hotel based on its marketing goals.</li></ol><p><strong>Brand Identity & Communications Messaging</strong></p><br><ol><li>Ensure brand consistency across all guest touchpoints including signage, collateral, guest experiences, events, B2B (corporate, trade, MICE) and B2C (leisure, lifestyle) channels.</li><li>Coordinate with design and production agencies for timely delivery of marketing materials, hotel gifts and media giveaways.</li><li>Implement global/regional brand campaigns using provided guidelines and assets.</li><li>Maintain and create visual assets like photography, videography and graphics for marketing and PR, as per brand guidelines.</li></ol><p><strong>Public Relations & Media Relations</strong></p><br><ol><li>Execute PR and media activities per annual strategy, covering F&B, Rooms, SPA, Leisure, MICE.</li><li>Update media kit with fact sheets, executive bios, imagery, and brand content.</li><li>Support press events, visits, and familiarization trips to boost hotel exposure.</li><li>Draft news releases, articles, and executive statements to enhance brand storytelling.</li><li>Maintain media databases, mailing lists, and clipping reports for monitoring and planning.</li><li>Respond promptly to media inquiries and assist with crisis communication protocols.</li></ol><p><strong>Campaign Development & Execution</strong></p><br><ol><li>Implement multi-channel campaigns aligned with annual plans and brand guidelines.</li><li>Support brand activations, sponsorship, media partnerships, events, and experiences ensuring creative excellence and maximizing engagement and interest.</li><li>Track campaign performance and recommend optimizations based on data insights.</li></ol><p><strong>Agency & Partner Management</strong></p><br><ol><li>Handle daily communication with creative and PR agencies on scope, timelines, and budgets.</li><li>Coordinate hotel participation in promotions, tourism board campaigns, events and collaborations. </li></ol><p><strong>Financial & Performance Management</strong></p><br><ol><li>Track marketing expenses and manage the MarComm budget.</li><li>Prepare regular reports on campaign performance, media coverage and ROI for leadership review .</li></ol><p><strong>Operations</strong></p><br><ol><li>Collaborate with Sales, F&B, Spa, Rooms, Loyalty and Events to align marketing and communications initiatives with operational needs.</li><li>Support T&C in managing the hotel’s LinkedIn presence, amplifying media coverage and executive thought leadership.</li></ol><p><strong>Administration</strong></p><br><ol><li>Maintain an organized archive of marketing materials, media assets, and key reports.</li><li>Distribute monthly calendars, media schedules, and campaign performance reports.</li><li>Daily media monitoring, compile clipping files, share summaries with leadership and PR teams.</li></ol><br>Qualifications<br><br><p><strong><strong>Qualifications & Requirements</strong></strong></p><br><ul><li>Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or a related field.</li><li>3-5 years of hands-on Marketing and PR experience preferably in hospitality or a consumer‑focused industry.</li><li>Strong copywriting and editing skills, with attention to detail.</li><li>Experience managing agency relationships and coordinating multi‑channel campaigns.</li><li>Ability to work effectively in a fast‑paced, team‑oriented environment.</li><li>Knowledge in brand communication tools and platforms. Experience in media relations, press release writing, event planning, content creation, and managing design and production of marketing collaterals.</li><li>Familiarity with basic design software (Canva, Adobe Suite) and internal communication platforms.</li><li>Understanding of branding, public relations, storytelling, guest engagement, and cross-functional campaign coordination. Experience in managing marketing agencies and creative vendors is a plus.</li></ul><br>Additional Information<br><br><p>Experience is an asset.<br>Prior experience working in Hospitality field<br>Fluency in English<br>Additional languages are a plus<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Fairmont hotels is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 40,000 employees worldwide, we are dedicated to providing exceptional service, embracing innovation, and fostering a culture of excellence.</p><br><br>Job Description<br><br><p>The Brand & Marketing Intern is responsible for supporting the Fairmont Global Brand & Marketing team with various day-to-day marketing and administrative tasks. This includes assisting in the development and distribution of brand materials, coordinating internal communications, managing asset libraries, supporting reporting and finance processes. The role provides hands-on experience in brand marketing operations and offers exposure to global hospitality marketing practices. The ability to work collaboratively across departments, manage multiple tasks efficiently and demonstrate strong attention to detail are essential in this position.</p><br><p>During the internship, responsibilities will include but are not limited to the following:</p><br><p>·Support the execution and distribution of departmental announcements and internal email communications, coordinating with internal stakeholders to ensure timely and accurate rollout.</p><br><p>·Contribute to the creation and formatting of brand and marketing materials such as presentations, toolkits and reports. Assist in distributing them to hotel teams globally.</p><br><p>·Provide day-to-day administrative support to the brand & marketing team, including meeting coordination, note-taking, file management and project follow-ups.</p><br><p>·Support in maintain and update the assets on brand portal, media asset library and SharePoint, ensuring assets are organized and accessible to teams across regions.</p><br><p>·Participate in marketing campaign coordination and execution.</p><br><p>·Support ad hoc brand, marketing and partnership projects and team initiatives with a proactive and collaborative approach.</p><br><p>·Support in content management</p><br><p>·Organize webinars/meetings/events related to different brand campaigns and initiatives.</p><br><p>·Manage production and print tasks with Accor suppliers.</p><br><p>·Update and maintain all internal and external distribution lists.</p><br><p>·Assist with finance related tasks, including:</p><br><p>- Raising purchase requests and submitting and tracking invoices compliance with internal policies.</p><br><p>- Assist with Vendor Creation & KYC</p><br><p>- Responsible for follow-up/update suppliers</p><br><br>Qualifications<br><br><p>•Strong written and verbal communication skills in English</p><br><p>•Proficiency in Microsoft Office (Word, Excel, PowerPoint).</p><br><p>•Team player with a positive attitude and a willingness to learn</p><br><p>•Self-motivated, proactive and able to manage multiple tasks and deadlines in a dynamic, fast-paced environment.</p><br><p>•Ability to work well under pressure while maintaining high attention to details.</p><br><p>•Strong organizational and time management skills.</p><br><p>•University education is preferred.</p><br><br>Additional Information<br><br><p>.</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>Company Description</strong></p><br><p>We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.<br>Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences<br>Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion<br> </p><br><p><strong>SOFITEL DUBAI THE OEBLISK</strong></p><br><p>Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.</p><br><p>Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Front Office Supervisor and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!</p><br><br>Job Description<br><br><p><strong>The Position</strong></p><br><p>To manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.</p><br><p><strong>KEY ROLES & RESPONSIBILITIES</strong></p><br><ul><li>Register and room all guest arrivals according to established procedures</li><li>Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system</li><li>Maintain cashier float and ensure accurate daily report of all money received</li><li>Cash hotel guests’ personal and assist with currency exchange</li><li>Keep abreast of all modifications to accounting policies and procedures</li><li>Attend to guests’ request of using the service of safety box at all times</li><li>Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs</li><li>Attend to guest’s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist</li><li>Is familiar with other Sofitel properties so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Sofitel property</li><li>Ensure that the guests depart the hotel with a positive impression of hotel service</li><li>Perform the audit balances and prepare all reports for audit in an orderly fashion</li><li>When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals</li><li>Maintain comprehensive knowledge of standard reservation procedures</li><li>Maintain exemplary department standards of behavior and appearance and attitude</li><li>Ensure front desk work area is kept clean and in an orderly state at all times</li><li>Is fully aware of the Credit policy</li><li>Adhere to OH&S policies and procedures</li><li>Perform related duties and special projects assigned</li></ul><br>Qualifications<br><br><ul><li><p><strong>PERSONAL ATTRIBUTES</strong></p><br></li><li>Strong written and verbal communication skill in English</li><li>Able to develop rapport with and gain support from Colleagues and Management staff</li><li>Ability to work cohesively with co-workers as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests and patrons</li><li>Able to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li><li><p><strong>QUALIFICATIONS</strong></p><br></li><li>Post Secondary Education or relevant qualifications in Hotel Management</li><li><p><strong>EXPERIENCE</strong></p><br></li><li>Minimum 2 years Guest Relations experience, preferably in a five-star hotel</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><ul><li>Assist guests with luggage handling, loading, and unloading with care and professionalism during arrival and departure</li><li>Greet guests warmly and provide courteous guidance throughout the hotel, including lobby, entrance, and parking areas</li><li>Coordinate guest flow and movement to ensure smooth operations during peak times</li><li>Maintain awareness of hotel layout, services, and amenities to provide accurate information and directions to guests</li><li>Ensure guest safety and security by following established protocols and procedures</li><li>Respond promptly to guest requests and resolve issues with a positive, solution-oriented approach</li><li>Maintain a polished appearance and professional demeanor at all times</li><li>Collaborate with front desk, concierge, and housekeeping teams to deliver coordinated guest service</li><li>Monitor and report any maintenance concerns or safety hazards to management</li><li>Perform additional duties as assigned to support overall hotel operations</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a bellman or in the hospitality industry preferred</li><li>Excellent interpersonal and customer service skills with a friendly, approachable demeanor</li><li>Strong physical fitness to handle luggage and stand for extended periods</li><li>Fluency in English; proficiency in Arabic or additional languages is a plus</li><li>Professional appearance with meticulous attention to personal grooming and uniform standards</li><li>Flexible availability to work various shifts, including evenings, weekends, and holidays</li><li>Team-oriented mindset with a proactive and helpful attitude</li><li>Comprehensive knowledge of Dubai's attractions, dining scene, and local services</li><li>Ability to multitask and remain calm under pressure in a fast-paced environment</li><li>Strong attention to detail and commitment to maintaining high standards of service</li><li>Basic computer skills for managing guest requests and communication with other departments</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>About Raffles The Palm</strong></p><br><p>Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.</p><br><p>More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles The Palm as our new <strong>Outlet Manager.</strong> Reporting to the Assistant Director of Food & Beverage / Director of Food & Beverage, you will be responsible for managing the overall operations of the outlet in accordance with established objectives, ensuring the highest standards of professional management and administration, while fostering effective, fair, and equitable personnel development.</p><br><p><strong>Key Roles & Responsibilities</strong></p><br><ul><li>Motivate, discipline, direct and supervise the work of all employees in the outlet</li><li>Develop and maintain training programs to ensure a high degree of staff professionalism</li><li>Manage day-to-day operations of the outlet</li><li>Handle complaints and make effective service recovery</li><li>Ensure standards are being followed in accordance with F&B policies and procedures</li><li>Ensure all employees have full product knowledge</li><li>Regularly inspect food & beverage quality</li><li>Follow established and proper Accounting procedures</li><li>Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly</li><li>Conduct daily roll plays and ensure employees adhere to grooming standards</li><li>Develop maintenance schedules</li><li>Liaise with stewarding on inventory and breakage control</li><li>Maintain daily log book maintaining clear and concise information on the operations.</li><li>Establish guest database with preference records of regular guests</li><li>Schedule employees to maintain Hotel’s service standards within budgeted labour costs</li><li>Assign responsibilities to subordinates and conduct regular performance checks</li><li>Implement weekly cleaning schedules for operating equipment</li><li>Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department</li><li>Control stock of all equipment in the outlet</li><li>Constantly monitor staff's appearance, attitude and degree of professionalism</li></ul><br>Qualifications<br><br><p><strong>EXPERIENCE & QUALIFICATIONS</strong></p><br><ul><li>Minimum 2 - 3 years Hotel experience</li><li>Degree in Hotel Restaurant Management or equivalent</li></ul><p><strong>PERSONAL ATTRIBUTES</strong></p><br><ul><li>Excellent reading, written and oral proficiency in English</li><li>Experienced in all aspects of outlet service</li><li>Must be well-presented and professionally groomed at all times</li><li>Excellent leader and trainer with strong motivational skills</li><li>Strong interpersonal skills and attention to detail</li><li>High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination</li><li>Proven organizational skills, able to set and meet deadlines with quality results</li></ul><p><strong>AND ABOVE ALL</strong></p><br><ul><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li><li>Drive top performance to achieve exceptional results</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits: </strong> Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br><p>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><ul><li>Assist the production team in food preparation and perform related duties in various kitchen sections as assigned by senior chefs</li><li>Follow HACCP procedures meticulously and maintain clear records at all times</li><li>Collaborate effectively with staff in each section to ensure proper equipment use and efficient task completion</li><li>Maintain high standards of personal grooming and hygiene</li><li>Adhere to all recipes, methods, and instructions provided by the Executive Chef or Sous Chef</li><li>Contribute to stock management by participating in stock takes and ensuring proper stock rotation</li><li>Assist in minimizing food wastage and maintaining cost-effectiveness in all areas</li><li>Ensure that the preparation and presentation of food comply with established quality standards</li><li>Maintain cleanliness and organization of assigned kitchen areas, equipment, and utensils</li><li>Communicate effectively with team members and other departments to ensure smooth kitchen operations</li><li>Actively participate in maintaining a safe and hygienic work environment</li></ul><br>Qualifications<br><br><ul><li>Minimum 2 to 3 years of Asian cuisine experience from a luxury background</li><li>Knowledge of Sushi preparation is a must</li><li>Diploma Certification in a Culinary discipline an asset</li><li>A passion for food, and a desire to further develop culinary and leadership skills</li><li>Ability to work well under pressure in a fast placed environment.</li><li>Ability to work cohesively and collectively as part of a team</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><ul><li>Actively share ideas, opinions and suggestions to improve the environment and menus.</li><li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards.</li><li>Check the taste, temperature and visual appeal of food items prepared to ensure that the quality and portion are consistent and as per specifications set out.</li><li>Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to.</li><li>Communicate effectively with the rest of the team and thrive for guest feedback.</li><li>Conduct regular quality checks on pastry products to uphold the hotel's standards of excellence, presentation, and taste.</li><li>Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements to maintain a clean and safe working environment.</li></ul><br>Qualifications<br><br><ul><li>Fantastic passion for presentation and a meticulous eye for detail.</li><li>Minimum of 1-2 years’ experience in a similar position, preferably in a 5 star hotel.</li><li>Ability to work well under pressure in a fast paced environment.</li><li>Well versed in all aspects of Food Hygiene, HACCP and ISO to ensure safe working practices are followed within the kitchen. </li><li>Strong communication, organisational skills and grooming standards.</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>Guided by our purpose <strong>“Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.”</strong> we empower every team member to bring their passion and creativity to life.</p><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. </p><br><p>Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p><strong>Life in Movenpick</strong></p><br><p>The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.</p><br><p>We enable our guests to Savour the flavor of life, balancing small indulgence with what’s good for them- and good for the world.</p><br><br>Job Description<br><br><p><strong>The Role</strong></p><br><ul><li>Under the general guidance and supervision of the Director of Sales and Marketing, implements all sales activities and maximizes business opportunities in his / her specific area of responsibility.</li><li>To drive, manage and maintain robust positive relations with all key accounts and business partners of MH&R and the hotel.</li><li>To work as a team member to create the most professional sales team, in Mövenpick Hotels and Resorts. To meet and exceed sales targets set in the monthly and yearly forecasts and to direct all efforts to maximizing the hotel’s revenues and profits in across all revenue streams specifically rooms, small meeting conference and food & beverage departments.</li><li>To develop network of contacts to encourage and secure hotel trial of key decision makers.</li><li>Generates and maintains customers of corporate segment through various sales activities (face to face sales calls, telephone calls, entertainment)</li></ul><p><strong>Key Deliverables and Responsibilities</strong></p><br><p><strong>Planning & Organizing:</strong></p><br><ul><li>To develop in conjunction with the Director of Sales & Marketing structures, timely, achievable personal business plan.</li><li>To support staff needs in other Divisions based on the hotel priorities and anticipated business levels.</li><li>To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Mövenpick Hotels & Resorts Policies and Procedures.</li><li>To have a good understanding of contribution margins for each product results and work with respective heads of departments to maximize Operating results.</li><li>To achieve targets in terms of number of new active Accounts, Room Nights, Banquet Covers and Revenue as set by the Director of Sales and Marketing.</li><li>To submit weekly entertainment schedule to the Director of Sales & Marketing for approval.</li><li>As directed, plans sales trips or attends trade shows and exhibitions under the direct approval and guidance of the DOSM and where applicable in coordination with International Sales Offices.</li><li>Arranges site inspections of hotel and lunches and dinners.</li><li>Attends major corporate functions and promotional events (i.e. exhibitions) and promotes sales (rooms, catering and other facilities and services) for the hotel.</li><li>Where applicable, closely coordinate and communicate with International sales office with regards to accounts/markets that are serviced by International Sales.</li><li>Ensures that selling strategies are adhered to during negotiations and up selling opportunities whenever possible.</li></ul><p><strong>Operations:</strong></p><br><ul><li>Maintains a sales call pattern averaging 25 calls a week.</li><li>Minimum two accounts entertainment per week.</li><li>Establishes and maintains histories on every account with his/her market segments.</li><li>Implements and executes all sales objectives and action plans to reach and exceed targets set</li><li>Solicits and service both Corporate and Groups business</li><li>Within established parameters, quotes and negotiate corporate contracts and groups business and where need be involved Director of Sales & Marketing to close contract.</li><li>Attends major events in hotel and city as requested by Department Head</li><li>Closely monitors accounts revenue and business production of own corporate portfolio and that of any assigned Sales Executives.</li><li>Maximizes up selling opportunities whenever possible.</li><li>Establishes and maintains files of major accounts and assists Assistant DOS in maintaining the accounts management system.</li><li>Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.</li></ul><br>Qualifications<br><br><p><strong>Education</strong></p><br><ul><li>Bachelor's Degree in Business Administration, Hospitality Management, Marketing, or a related field. </li><li>Professional certifications in Event Management or Hospitality Management are an advantage.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum <strong>5-7 years of progressive sales experience</strong> in the hospitality industry, in Dubai, U.A.E. with at least <strong>2-3 years in a managerial role.</strong></li><li>Proven track record of achieving and exceeding revenue and sales targets within the hotel sector.</li><li>Strong knowledge of hotel sales, corporate accounts, travel trade, MICE, and government segments.</li><li>Experience managing sales activities across multiple properties is highly preferred.</li><li>Excellent negotiation, communication, presentation, and relationship-building skills.</li><li>Strong understanding of revenue management principles and market analysis.</li><li>Ability to develop and implement strategic sales plans to maximize revenue and market share.</li></ul><p><strong>Technical Skills</strong></p><br><ul><li>Strong knowledge of Sales in Corporate and Long Stay Segment.</li><li>Experience with hotel PMS, sales and catering systems (Opera Cloud, Anis, Cvent, Passk, or similar platforms).</li><li>Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Outlook.</li><li>Ability to prepare event proposals, contracts, budgets, and forecasts.</li></ul><p><strong>Key Competencies</strong></p><br><ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and project management abilities.</li><li>Excellent negotiation and sales skills.</li><li>Ability to manage multiple events simultaneously and work under pressure.</li><li>Strong attention to detail and problem-solving skills.</li><li>Leadership and team management capabilities.</li><li>Customer-focused mindset with a passion for delivering exceptional guest experiences.</li><li>Financial awareness with the ability to manage budgets and maximize revenue.</li></ul><br>Additional Information<br><br><p><strong>Language Requirements</strong></p><br><ul><li>Fluent in English (written and spoken).</li><li>Additional languages such as Arabic, Russian, German, French, or other international languages are an advantage.</li></ul><p><strong>Our commitment to Diversity & Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>Guided by our purpose <strong>“Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.”</strong> we empower every team member to bring their passion and creativity to life.</p><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. </p><br><p>Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p><strong>Life in Movenpick</strong></p><br><p>The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.</p><br><p>We enable our guests to Savour the flavor of life, balancing small indulgence with what’s good for them- and good for the world.</p><br><br>Job Description<br><br><p><strong>The Role</strong></p><br><ul><li>The Senior Meeting & Events Manager is responsible for proactively driving Meetings & Events business to the hotel through new business acquisition, development of existing accounts and conversion of MICE opportunities.</li><li>The role has a strong focus on external sales activity, account development and lead generation, with the objective of maximizing Meetings & Events revenue, group room nights and Food & Beverage contribution.</li></ul><p><strong>Key Deliverables and Responsibilities</strong></p><br><p><strong>Planning & Organizing:</strong></p><br><ul><li>Proactively identifies, targets and develops new Meetings & Events business opportunities for the hotel.</li><li>Develops business from corporate accounts, government entities, DMCs, PCOs, event agencies, associations and other potential MICE partners.</li><li>Conducts regular external sales calls, client appointments, sales blitzes, networking activities and client entertainment to generate new MICE opportunities.</li><li>Develops and maintains a qualified pipeline of prospect, tentative and definite MICE business and ensures consistent follow-up to maximize conversion.</li><li>Identifies new prospect accounts and prepares individual account action plans with clear revenue potential and conversion objectives.</li><li>Proactively targets business for hotel need periods and low-demand dates in coordination with the Cluster Director of Sales & Marketing and Revenue team</li><li>Assess group business to maximize contribution from available public space, generating room revenues whilst achieving Meetings and Events budgets</li><li>Yields all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered – especially in an area set up, and seeks the required approval to take the booking</li><li>Ensures that Sales and Catering PMS is well managed, maintained and updated as per company policy & standards</li><li>Supervision and communication with Meetings and Events Operations during events and assuring guest satisfaction throughout the event.</li></ul><p><strong>Operations</strong></p><br><ul><li>Maintains a sales call pattern averaging 25 calls a week.</li><li>Minimum two accounts entertainment per week.</li><li>Establishes and maintains histories on every account with his/her market segments.</li><li>Seeks intelligence information from accounts and competition.</li><li>Interacts and liaise closely with Front Office, Reservations, Food & Beverage, and Banquet & Conference Departments.</li><li>Assist with Sales Blitz, coordinated by the Asst. Director of Sales.</li><li>Solicits and service both Corporate and Groups business</li><li>Arranges site inspections of hotel.</li><li>Where applicable, closely coordinate and communicate with the international sales office with regards to RFP accounts/markets that are serviced by Outbound Sales</li><li>Maximizes up selling opportunities whenever possible.</li></ul><br>Qualifications<br><br><p><strong>Education</strong></p><br><ul><li>Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, Event Management, Marketing, or a related field.</li><li>Professional certifications in Event Management or Hospitality Management are an advantage.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum <strong>3-5 years of experience</strong> in Meetings & Events, Conference & Banqueting, Event Management, or Sales within the hospitality industry in Dubai, U.A.E.</li><li>At least <strong>1-2 years in a supervisory or management role</strong> preferred.</li><li>Experience in a 4-star or 5-star hotel environment is highly desirable.</li><li>Proven track record of successfully planning and executing corporate events, conferences, weddings, and social functions.</li></ul><p><strong>Technical Skills</strong></p><br><ul><li>Strong knowledge of banquet and event operations.</li><li>Experience with hotel PMS, sales and catering systems (Opera Cloud, Anis, Cvent, Passk, or similar platforms).</li><li>Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Outlook.</li><li>Ability to prepare event proposals, contracts, budgets, and forecasts.</li></ul><p><strong>Key Competencies</strong></p><br><ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and project management abilities.</li><li>Excellent negotiation and sales skills.</li><li>Ability to manage multiple events simultaneously and work under pressure.</li><li>Strong attention to detail and problem-solving skills.</li><li>Leadership and team management capabilities.</li><li>Customer-focused mindset with a passion for delivering exceptional guest experiences.</li><li>Financial awareness with the ability to manage budgets and maximize revenue.</li></ul><br>Additional Information<br><br><p><strong>Language Requirements</strong></p><br><ul><li>Fluent in English (written and spoken).</li><li>Additional languages such as Arabic, Russian, German, French, or other international languages are an advantage.</li></ul><p><strong>Our commitment to Diversity & Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><ul><li>Prepare and manage pizza dough, including mixing, kneading, fermentation, and portioning according to established recipes and standards</li><li>Operate and maintain wood-fired or commercial pizza ovens, ensuring optimal temperature control and equipment functionality</li><li>Execute pizza preparation with precision, including topping application, cooking techniques, and presentation standards</li><li>Maintain an organized and efficient pizza station, including proper storage, inventory management, and cleanliness protocols</li><li>Monitor food quality and consistency across all pizza offerings, making adjustments as needed to meet organizational standards</li><li>Collaborate with kitchen team members to coordinate timing and ensure smooth service during peak hours</li><li>Adhere to all food safety and hygiene regulations, including proper handling, storage, and sanitation procedures</li><li>Assist in menu development and testing of new pizza recipes and specialty items</li><li>Train and mentor junior kitchen staff on pizza preparation techniques and station procedures</li><li>Manage inventory for the pizza station, including ordering supplies and minimizing food waste</li><li>Communicate effectively with the head chef and kitchen leadership regarding station needs and performance</li></ul><br>Qualifications<br><br><ul><li>Minimum 3-5 years of professional experience as a pizza specialist in a restaurant or hospitality setting</li><li>Strong knowledge of pizza dough fermentation, hydration ratios, and ingredient quality standards</li><li>Demonstrated ability to work efficiently under pressure while maintaining high-quality standards</li><li>Excellent organizational and time management skills with attention to detail</li><li>Food safety certification or equivalent knowledge of food handling and hygiene protocols</li><li>Strong interpersonal and communication skills with the ability to work collaboratively in a team environment</li><li>Experience managing a kitchen station, including inventory control and resource management</li><li>Ability to customize recipes and adapt techniques based on ingredient availability and organizational standards</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Sofitel Al Hamra Beach Resort</p><br><br>Job Description<br><br><p>We're looking for an experienced and detail-oriented Rooms Controller to join our Front Office team in Ras Al-Khaimah, United Arab Emirates. In this role, you will oversee all aspects of room operations, ensuring optimal occupancy rates, guest satisfaction, and revenue performance. The ideal candidate will demonstrate strong organizational skills, analytical capabilities, and a commitment to maintaining the highest operational standards in a fast-paced hospitality environment.</p><br><ul><li>Manage daily room inventory, occupancy levels, and room status updates across all property systems</li><li>Oversee front desk operations and coordinate with team members to ensure efficient guest check-in and check-out procedures</li><li>Monitor room maintenance requests and coordinate with housekeeping and maintenance departments to ensure timely resolution</li><li>Analyze room revenue, occupancy rates, and performance metrics to identify trends and optimization opportunities</li><li>Prepare comprehensive daily, weekly, and monthly operational reports for management review</li><li>Handle guest inquiries, complaints, and special requests with professionalism and efficiency</li><li>Coordinate room assignments and allocations to maximize revenue and guest satisfaction</li><li>Ensure compliance with hotel policies, procedures, and quality standards</li><li>Maintain accurate records of room status, maintenance issues, and guest preferences</li><li>Collaborate with other departments to streamline operations and improve overall guest experience</li><li>Monitor and manage room pricing strategies in coordination with revenue management</li></ul><br>Qualifications<br><br><ul><li>Minimum 3 years of experience in front office management or rooms operations within a hotel environment</li><li>Proficiency with hotel property management systems (PMS) and related software applications</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Excellent written and verbal communication skills in English</li><li>Analytical mindset with the ability to interpret data and generate actionable insights</li><li>Demonstrated problem-solving abilities and attention to detail</li><li>Comprehensive knowledge of hotel operations, procedures, and guest service standards</li><li>Ability to work effectively in a team environment and support staff development</li><li>Preferred: Experience in luxury or upscale hospitality properties</li><li>Preferred: Knowledge of revenue management principles and practices</li><li>Preferred: Previous supervisory or leadership experience</li><li>Preferred: Familiarity with UAE hospitality industry standards and practices</li></ul> </div>