AccorHotels jobs
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Jobs Found
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.</p><br><p><strong>COME AS YOU ARE & JOIN THE 25h TRIBE.</strong></p><br><br>Job Description<br><br><p><strong>How does your working day look like …</strong></p><br><ul><li>Brief the senior security officers and security officers on the security plan for the hotel including incident response mechanisms and escalation process, in order to enable the identification and mitigation of all risks to guests, colleagues and assets.</li><li>To ensure that the manning roster is kept up to date and accurate and ensure that all positions are covered on a daily basis.</li><li>Ensure training is delivered and implemented to all security officers thus ensuring that the security training plan is delivered as per the agreed guidelines.</li><li>Arrange all the shifts, weekly offs, leaves etc., for all security officers.</li><li>Complete all log books, follow up on all outstanding matters from previous shifts; investigate incidents and hand over as required.</li><li>investigate, if any major complaints are received and report to the Head of Security & Assistant Security Manager.</li><li>Maintain a written log of any untoward incidents or accidents.</li><li>Assign security officers their duties.</li><li>Manage and update the perspective incident reporting system and ensure that all relevant information is passed on to the relevant department and individuals.</li><li>Escalate incidents to the Head of Security / Assistant Security Manager that requires further action in a timely manner.</li><li>keep the Head of Security & Assistant Security Manager informed of any untoward incidents or accidents.</li><li>Regularly patrol duty posts in conjunction with security officers and sign relevant logs as required.</li><li>Conduct regular fire patrols including any construction and refurbishment areas ensuring compliance both by contractors and colleagues and reporting any irregularities.</li><li>Conduct regular patrolling and identify security/fire hazards.</li><li>Establishes, monitors, and implements policies and procedures to identify, prioritize and resolve security problems and to ensure the remote monitoring systems are operating efficiently.</li><li>Respond to emergency incidents as and when notified and report back details to the senior management. Manage the security response team should an event develop into an emergency or crisis.</li><li>Respond to emergency needs by contacting local fire, police, or emergency services for assistance.</li><li>Member of the Loss Prevention Emergency Management Team.</li><li>Ensure lost & found inquiries are handled efficiently and correctly and any property claimed is returned promptly and in compliance with the lost & found process.</li><li>Promote and maintain a high level of security associate performance, morale, and loss prevention awareness.</li><li>Conduct daily shift briefings for all security officers and assign any specific tasks.</li><li>Responsible for maintaining and monitoring the CCTV system.</li><li>Oversee visitor management system during regular duty hours.</li><li>Defuse potentially hostile situations.</li><li>Rapidly escalate intrusions or other security concerns to Security management.</li><li>Maintain inventory of access control and CCTV supplies.</li><li>Respond to alarms, dispatch calls, and document accordingly.</li><li>Maintain the access control system, and issue employee I.D.</li><li>Conduct department equipment checks (Hand Wands, radios, CCTV…etc)</li><li>Conduct safety inspections in assigned areas and maintain awareness of safety deficiencies while on duty.</li><li>Back up of all security systems.</li><li>Assist Operations management staff on event setup as needed</li><li>Other responsibilities and duties as assigned by the Head of Security / Assistant Security Manager.</li></ul><br>Qualifications<br><br><p><strong>Your personality counts more than your CV …</strong></p><br><ul><li>High school certificate or equivalent</li><li>SIRA Supervisor license </li><li>Minimum 1-year experience in Hospitality security or police or military</li><li>Good command of verbal and written English</li><li>Knowledge of firefighting equipment</li><li>Knowledge of CCTV operation</li><li>First aid and CPR trained</li><li>Intermediate proficiency in Microsoft Word, Excel and Outlook</li><li>Knowledge of handling emergency situations and evacuation</li></ul><br>Additional Information<br><br><p>Additional Information</p><br><p><strong>What’s in it for you …</strong></p><br><ul><li>Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!</li><li>Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world</li><li>Benefit from great offers from our numerous cooperation partners</li><li>Be part of our hilarious staff parties and much more...</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><p><strong>Josephine</strong> is a waterfront Mediterranean restaurant at Rixos Premium Dubai in JBR, inspired by the sea and the spirit of maritime life. Originating on the shores of Istanbul’s Golden Horn and now charting a course for Dubai, Josephine brings vibrant coastal flavours, fresh seafood and generous sharing dishes to an elegant day-to-night setting overlooking the Arabian Gulf. It is a place where Mediterranean dining, warm hospitality and life by the water come naturally together.</p><br><br>Job Description<br><br><p>We're looking for energetic and attentive <strong>Runners</strong> to join the opening team of <strong>Josephine</strong>.</p><br><p>As an essential connection between the kitchen and the restaurant floor, you will help ensure every dish reaches the right guest at the right moment and exactly as the culinary team intended. This role requires energy, speed, attention to detail and excellent teamwork.</p><br><p>What You'll Do</p><br><ul><li>Deliver dishes from the kitchen to guests quickly, safely and professionally.</li><li>Ensure every dish is delivered to the correct table and guest according to the restaurant's service standards.</li><li>Understand the menu sufficiently to identify dishes, key ingredients and basic allergen information.</li><li>Check dishes before leaving the pass to ensure presentation and table numbers are correct.</li><li>Communicate clearly with chefs, waiters and restaurant supervisors to maintain a smooth flow of service.</li><li>Support waiters with table maintenance, clearing, resetting and preparation when required.</li><li>Ensure service stations are clean, organised and fully stocked.</li><li>Assist with restaurant opening and closing duties.</li><li>Maintain cleanliness and hygiene standards throughout all food handling and service activities.</li><li>Handle crockery, glassware and restaurant equipment carefully and responsibly.</li><li>Respond quickly to operational needs during busy service periods.</li><li>Support the wider restaurant team wherever needed to deliver a seamless guest experience.</li></ul><p>Who You Are</p><br><ul><li>Energetic, positive and ready to work in a fast-moving environment.</li><li>Highly attentive and able to follow instructions accurately.</li><li>A natural team player who communicates well with both kitchen and service colleagues.</li><li>Reliable, punctual and disciplined.</li><li>Comfortable working under pressure while maintaining attention to detail.</li><li>Passionate about hospitality and interested in developing a career within premium food and beverage operations.</li><li>Someone who understands that even behind-the-scenes details contribute to an exceptional guest experience.</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a Runner, Food Runner, Busser or Waiter Assistant within a restaurant or hotel environment is preferred.</li><li>Experience within a premium or high-volume restaurant is an advantage.</li><li>Basic food and beverage knowledge.</li><li>Good communication and interpersonal skills.</li><li>Ability to remain active and work efficiently throughout busy service periods.</li><li>Strong attention to detail and hygiene standards.</li><li>Good grooming and professional presentation.</li><li>Fluency or good working knowledge of English.</li><li>Previous UAE hospitality experience is an advantage.</li></ul><br>Additional Information<br><br><p>Josephine is being built around great food, warm hospitality and strong teamwork. For someone looking to grow within premium restaurant operations, this is an opportunity to join from the beginning, learn from an experienced team and develop within Rixos Hotels & Resorts.</p><br><p>Rixos Hotels & Resorts is committed to Talent, Growth and Value Creation. We understand that these objectives cannot be achieved without great people who create and support work environments designed to produce exceptional results. While we have great expectations of you, we are aware that you, in turn, will have expectations of our company as an employer. This is our commitment to you. Welcome aboard!</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Hyde is much more than a brand – it is a state of mind. We celebrate the true spirit of discovery and the adventure of human connection. Authentically personal and captivating iconic moments.</p><br><br>Job Description<br><br><p>We're looking for a dynamic and customer-focused Front Office Supervisor to join our team in Dubai, United Arab Emirates. In this pivotal role, you will lead and inspire the front office team while delivering exceptional service that transforms guest interactions into memorable experiences. As the Front Office Supervisor, you will be the backbone of our front-of-house operations, balancing operational excellence with genuine care for both team members and guests. Your leadership, organizational skills, and commitment to service will directly impact our guests' satisfaction and your team's success.</p><br><ul><li>Lead, supervise, and mentor the front office team while maintaining consistent adherence to service standards and hotel policies</li><li>Deliver professional, friendly, and engaging service to all guests and stakeholders, setting the tone for exceptional hospitality</li><li>Handle guest concerns and complaints with empathy and efficiency, resolving issues promptly and escalating when necessary</li><li>Assign daily tasks and manage workflow to ensure optimal team productivity and guest satisfaction</li><li>Coordinate guest arrivals, departures, and special requests with attention to detail and flexibility</li><li>Manage front office operations including check-ins, check-outs, and room assignments using the Property Management System</li><li>Maintain accurate records and documentation while ensuring compliance with all hotel procedures and safety protocols</li><li>Attend and actively participate in departmental meetings, contributing to continuous improvement initiatives</li><li>Balance operational needs with colleague well-being, fostering a supportive and collaborative team environment</li><li>Assume manager-on-duty responsibilities as assigned, making decisive decisions to maintain service quality</li><li>Assist guests with inquiries regarding hotel facilities and services in an informative and helpful manner</li><li>Monitor team performance, provide constructive feedback, and support professional development opportunities</li><li>Perform additional duties as assigned to support organizational goals</li></ul><br>Qualifications<br><br><ul><li>Minimum 3-4 years of experience in guest services or front office operations</li><li>Proven supervisory or team leadership experience</li><li>Bachelor's degree in hospitality management, business administration, or related discipline</li><li>Experience in a luxury or upscale hotel environment</li><li>Multilingual abilities (particularly Arabic or other regional languages)</li><li>Excellent interpersonal and communication skills (verbal and written)</li><li>Demonstrated ability to work effectively under pressure in a fast-paced environment</li><li>Strong problem-solving and conflict resolution abilities</li><li>Ability to remain calm, courteous, and focused on guest needs at all times</li><li>Highly responsible, reliable, and detail-oriented</li><li>Ability to work cohesively as part of a team and inspire others</li><li>Knowledge of hotel service standards, procedures, and best practices</li><li>Strong time management and organizational skills</li><li>Experience with additional hotel systems and software platforms</li><li>Background in training and development of front office staff</li><li>Familiarity with Dubai's hospitality market and local customs</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced, hands‑on Laundry Team Leader to support the Laundry Supervisor in managing daily laundry operations. This role combines technical expertise in stain removal and chemical handling with practical leadership to ensure efficient production, consistent quality and a safe working environment that underpins exceptional guest service.</p><br><p>Key responsibilities:</p><br><ul><li>Lead daily operations: coordinate workflow, assign tasks and meet production targets</li><li>Operate and oversee industrial equipment: washers, extractors, dryers and flatwork ironers</li><li>Train and develop attendants in sorting, fabric care, chemical handling and stain removal</li><li>Perform stain removal and apply appropriate chemical treatments</li><li>Inspect finished items to ensure premium cleanliness and presentation</li><li>Manage linen logistics: trolley preparation, distribution and stock control</li><li>Maintain a clean, safe and organised laundry area</li></ul><br>Qualifications<br><br><ul><li>Proven experience as a Team Leader, Supervisor or Senior Washman in a commercial or hotel laundry</li><li>Hands‑on experience operating industrial washers, extractors, dryers and flatwork ironers</li><li>Advanced knowledge of stain identification and chemical stain‑removal techniques</li><li>Demonstrated ability to train, motivate and manage a diverse team</li><li>Strong commitment to safety, hygiene and quality control</li><li>Physically fit and able to perform manual handling tasks in a fast‑paced environment</li><li>Flexibility to work varying shifts across a 7‑day rotating roster</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Supervise the implementation of Laundry/Uniform room standards and procedures in relation to:</p><br><ul><li>Uniform</li><li>Cleaning service</li><li>Linen maintenance</li></ul><p>Recommended changes to these standards and training needs on an ongoing basis</p><br><p>Maintain a current and thorough knowledge of all Uniform systems</p><br><p>Open and close the shift and ensure effective shift hand over</p><br><p>Management of all incoming and outgoing calls</p><br><p>Solve employee grievances</p><br><p>Perform Linen/Uniform inspections</p><br><p>Ensure all Uniform is processed and ascending in a timely manner</p><br><p>Manage all special requests made by Employee.</p><br><p>Ensure consistency within the department</p><br><p>Management of lost property for the hotel</p><br><p>Ensure you have complete knowledge of F&B linen & Uniform</p><br><p>Manage storage areas</p><br><p>Complete stock takes as required</p><br><p>Maintain stock levels of F&B linen &room linen.</p><br><p>Conducts shift briefings to ensure hotel activities and operational requirements are known</p><br><p>To maintain constant linen flow to the floors and the outlets.</p><br><p>To ensure proper distribution of all articles and efficient handling of guests, managers and employees uniforms.</p><br><p>To assist laundry and housekeeping operations during daily peak hours.</p><br><p>To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed.</p><br><p>To ensure uncompromising levels of cleanliness and maintenance through each employee’s responsibility.</p><br><p>To maintain complete and readily accessible files.</p><br><p>To participate in monthly inventories.</p><br><p>To follow up daily check lists.</p><br><p>To ensure a proper use of the telephone etiquette as per Rixos standards.</p><br><p>To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.</p><br><p>To respect schedules, terms and deadlines as agreed with the Management.</p><br><p>To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.</p><br><p>To conduct / attend a daily line up briefing with the Uniform room team to recapitulate tasks and activity.</p><br><p>To share daily activity highlights with the Housekeeping Manager/Laundry manager including internal and external guest opportunities.</p><br><p>To assist in fulfilling administrative responsibilities and monitoring activities.</p><br><p>To create an atmosphere of high morale and a happy working relationship among the staff.</p><br><p>To develop staff motivation and performance through action plans. To be involved in staff retention and satisfaction.</p><br><p>To ensure trainings and regular “refresher” courses are conducted and attended as scheduled.</p><br><br>Qualifications<br><br><p>Diploma or degree in vocational hospitality, 4 – 5 years experience in 4-5 star hotel.</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Responsible for the installation of tile on various surfaces such as floors, walls, and countertops. This role requires a blend of artistry and technical precision, with a keen eye for detail to create visually appealing and durable surface.</li><li>Preparing surfaces, cutting and shaping tiles, applying adhesive and grouts, and ensuring all work meets or exceeds industry standard for quality and safety.</li><li>Performs the tasks assigned to him and to the highest standards ensures their implementation while working independently.</li><li>Acts on issues and concerns in his activity field immediately.</li><li>Must be able to control the stocks and other items in his workshop and order more as required.</li><li>Abides to the daily task and ensures timely implementation.</li><li>Checks extra needs of a guest.</li><li>Ensures oneself is thoroughly familiar with the hotel’s emergency procedures and in a state of preparedness for any emergency which may occur.</li><li>Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li><li>Other duties as assigned.</li><li>Assist in Task Force Teams for new openings</li><li>Carry out any other reasonable task (which may not be stated here) as requested.</li></ul><br>Qualifications<br><br><ul><li>Diploma / Certificate in in Mechanical or Electrical</li><li>Minimum 3 years in a similar role</li><li>Preferably immediate joiner</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><p><strong>Josephine</strong> is a waterfront Mediterranean restaurant at Rixos Premium Dubai in JBR, inspired by the sea and the spirit of maritime life. Originating on the shores of Istanbul’s Golden Horn and now charting a course for Dubai, Josephine brings vibrant coastal flavours, fresh seafood and generous sharing dishes to an elegant day-to-night setting overlooking the Arabian Gulf. It is a place where Mediterranean dining, warm hospitality and life by the water come naturally together.</p><br><br>Job Description<br><br><p>At <strong>Josephine</strong>, the guest experience begins before the first dish reaches the table.</p><br><p>We're looking for an elegant, warm and confident <strong>Restaurant Receptionist (Hostess)</strong> who will be the first and last point of contact for our guests. You will set the tone for the Josephine experience from the moment a reservation is made until the guest leaves the restaurant.</p><br><p>What You'll Do</p><br><ul><li>Welcome every guest warmly and create an immediate sense of recognition and hospitality.</li><li>Manage restaurant reservations, enquiries, confirmations and special requests accurately and professionally.</li><li>Maintain an organised and effective seating plan to maximise restaurant capacity while protecting the guest experience.</li><li>Coordinate closely with restaurant management and the service team regarding table availability, guest preferences and expected arrivals.</li><li>Manage waiting guests professionally during peak periods and provide realistic updates regarding table availability.</li><li>Maintain accurate guest profiles, preferences and reservation notes within the restaurant reservation system.</li><li>Recognise returning guests, VIPs and special occasions and communicate relevant information to the operational team.</li><li>Handle telephone, email and online enquiries with professionalism and confidence.</li><li>Provide guests with accurate information regarding menus, operating hours, dress codes, events and restaurant experiences.</li><li>Escort guests to their tables and ensure a smooth handover to the service team.</li><li>Support guest relationship and database-building initiatives.</li><li>Maintain an immaculate reception and entrance area.</li><li>Assist with guest feedback and ensure concerns are communicated quickly to restaurant management.</li></ul><p>Who You Are</p><br><ul><li>Warm, polished and naturally confident when interacting with guests.</li><li>Highly organised and comfortable managing multiple reservations and priorities simultaneously.</li><li>Someone who remembers faces, names and preferences.</li><li>Calm and composed during busy periods.</li><li>An excellent communicator with strong telephone and written etiquette.</li><li>Detail-oriented with an understanding of premium restaurant service.</li><li>Able to balance commercial table management with genuine hospitality.</li><li>Someone who understands that a guest's first impression can define their entire experience.</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a Restaurant Hostess, Receptionist or Guest Relations professional within a premium restaurant, luxury hotel, beach club or lifestyle hospitality concept.</li><li>Experience with restaurant reservation systems such as SevenRooms, OpenTable or similar platforms is highly desirable.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organisational and multitasking abilities.</li><li>Excellent grooming and professional presentation.</li><li>Fluency in English is essential.</li><li>Additional languages, particularly Russian, Arabic, French, or Turkish languages, are an advantage.</li><li>Previous experience within the UAE luxury dining market is desirable.</li></ul><br>Additional Information<br><br><p>At Josephine, you'll be much more than the person managing the door or reservations. You'll be the beginning of every guest's experience and an important part of building the restaurant's personality and loyal following.</p><br><p>Rixos Hotels & Resorts is committed to Talent, Growth and Value Creation. We understand that these objectives cannot be achieved without great people who create and support work environments designed to produce exceptional results. While we have great expectations of you, we are aware that you, in turn, will have expectations of our company as an employer. This is our commitment to you. Welcome aboard!</p><br> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We are seeking a friendly and professional Guest Service Agent to join our team in Sharjah, United Arab Emirates. As the face of our hotel, you will play a crucial role in ensuring our guests have an exceptional experience from check-in to check-out.</p><br><ul><li>Greet and welcome guests with a warm and friendly demeanor, setting the tone for their stay</li><li>Efficiently manage the check-in and check-out process, ensuring accuracy and attention to detail</li><li>Handle guest inquiries and resolve issues promptly and professionally</li><li>Provide comprehensive information about hotel amenities, services, and local attractions in Sharjah</li><li>Coordinate with other departments to fulfill guest requests and ensure their comfort</li><li>Maintain a neat and organized front desk area</li><li>Process payments and manage guest accounts with precision</li><li>Uphold the hotel's standards of excellence in customer service and professionalism</li><li>Adapt to changing situations and handle multiple tasks simultaneously in a fast-paced environment</li><li>Process all incoming and outgoing calls accurately and courteously</li><li>Maintain detailed knowledge of the Hotel’s fire, life and safety system</li><li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling </li></ul><br>Qualifications<br><br><ul><li>Previous experience as a Guest Service Agent or in a similar role within a luxury hotel preferred</li><li>Excellent communication and interpersonal skills, with a focus on customer service</li><li>Strong attention to detail and efficient problem-solving abilities</li><li>Proficiency in hotel management software (OperaCloud preferred) and Microsoft Office Suite</li><li>Ability to work in a fast-paced environment and handle multiple tasks simultaneously</li><li>Flexible schedule, including availability to work evenings, weekends, and holidays</li><li>Fluency in English (both written and spoken)</li><li>Fluency in Arabic is an advantage</li><li>Knowledge of local attractions and services in Sharjah and the surrounding areas</li><li>Cultural sensitivity and awareness to cater to a diverse international clientele</li><li>Ability to maintain a professional and friendly demeanor in all interactions</li><li>Strong organizational skills and the ability to prioritize tasks effectively</li></ul> </div>
AccorHotels Middle East
UAE
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>About Raffles The Palm</strong></p><br><p>Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.</p><br><p>More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles The Palm as we are currently looking for a <strong>Front Office Agent</strong>. Reporting to the Front Office Supervisor. The Front Office Agent is responsible for managing all activities relevant to the Front Desk, including reception, check-in and check-out, cashiering, foreign exchange, and assisting guests with their inquiries.</p><br><p>At Raffles, the Front Office Agent is more than the first and last point of contact for our guests. This role is about creating a seamless, warm, and personalized arrival and departure experience while ensuring every guest feels welcomed, valued, and well cared for throughout their stay. The Front Office Agent is professional, attentive, and proactive, anticipating guest needs and responding efficiently to requests while maintaining the exceptional service standards and elegance that define the Raffles experience.</p><br><p><strong>KEY ROLES & RESPONSIBILITIES</strong></p><br><ul><li>Register and room all guest arrivals according to established procedures</li><li>Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system</li><li>Maintain cashier float and ensure accurate daily report of all money received</li><li>Cash hotel guests’ personal and travelers checks and assist with currency exchange</li><li>Keep abreast of all modifications to accounting policies and procedures</li><li>Attend to guests’ request of using the service of safety box at all times</li><li>Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs</li><li>Attend to guest’s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist</li><li>Is familiar with other Raffles properties so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Raffles property</li><li>Ensure that the guests depart the hotel with a positive impression of hotel service</li><li>Perform the audit balances and prepare all reports for audit in an orderly fashion</li><li>When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals</li><li>Maintain comprehensive knowledge of standard reservation procedures</li><li>Maintain exemplary department standards of behavior and appearance and attitude</li><li>Ensure front desk work area is kept clean and in an orderly state at all times</li><li>Is fully aware of the Credit policy</li><li>Adhere to OH&S policies and procedures</li><li>Perform related duties and special projects assigned</li></ul><br>Qualifications<br><br><ul><li>Post Secondary Education or relevant qualifications in Hotel Management</li><li>Minimum 2 years Guest Relations experience preferably in a four or five star hotel</li></ul><p><strong>PERSONAL ATTRIBUTES</strong></p><br><ul><li>Strong written and verbal communication skill in English</li><li>Able to develop rapport with and gain support from Colleagues and Management staff</li><li>Ability to work cohesively with co-workers as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests and patrons</li><li>Able to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li></ul><p><strong>AND ABOVE ALL</strong></p><br><ul><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits: </strong> Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br><p>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Ennismore / Accor’s limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.</p><br><p>Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><ul><li>Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.</li><li>Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.</li><li>Performs other reasonable job duties as requested by Supervisors.</li><li>Supports all co-workers and treats them with dignity and respect.</li><li>Inspects linen and terry for damage and removes them from circulation as necessary.</li><li>Separates soiled articles (e.g., linen, terry, and clothing) based on color, fabric, and cleaning technique requirements prior to washing or dry cleaning.</li><li>Maintains accurate records of items washed, number of loads, and poundage of dry cleaning and laundry.</li><li>Transports cart of washed articles to dryers and place in dryers according to load size.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carries out all responsibilities related to the quality management systems implemented at the facilities</li><li>Carries out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> At least a primary school or vocational diploma.</li><li><strong>Experience:</strong> At least 1 year of experience in the related field.</li><li><strong>Foreign Language:</strong> Not expected.</li><li><strong>Courses and Training:</strong> Prior attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> Not expected.</li><li><strong>Skills: </strong> Adaptability/Flexibility, Stress Tolerance</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>You are responsible to assist the IT Manager in the operation of all computer hardware and / or software installation and maintenance.</li><li>Serve as secondary contact for all servicing of computer PC hardware and / or software.</li><li>Responsible for managing technology/asset life-cycle. Ensures that necessary equipment (PCs, servers, telecom-related etc.) is ordered and available.</li><li>Accountable for disaster recovery and business continuity as it relates to technology.</li><li>Foresees, identifies and resolves system(s)’ performance problems</li><li>Ensures technology assets are secure and well-maintained in accordance with Sofitel policies and standards</li><li>Data Communication</li><li>Installs, monitors, maintains telecommunications equipment including cabling and providing technical guidance as needed.</li><li>Performs adds/moves/changes/deletions.</li><li>Supports end-use company provided mobile phone issues.</li><li>Troubleshoots high-speed Internet access problems.</li><li>Escalates problems as appropriate through IT Manager.</li><li>Desktop Support</li><li>Images desktops, installs new software applications, applies patches, maps drive to correct server/network.</li><li>HARDWARE: Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners. Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.</li><li>SOFTWARE: Ensures that all Accor IT Policies and Guidelines are being applied in the hotel. Ensures that only original and properly licensed application programs according to the IT management’s policy and requirement are running on the hotel’s systems and computers. Has a good relationship to the Software suppliers? Supports the hotel in resolving Software issues by escalation of issues to Software suppliers</li><li>Moves/adds/changes PCs/peripherals; migrating data when necessary.</li><li>Maintain a full inventory of all Hardware and software related supplies. </li><li>Maintain a log of all computer hardware and a log of all services calls on computer hardware </li><li>Manage the configuration records, programme files and data files on the computer system </li><li>Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions </li><li>Install and test corporate approved applications changes to the hotel computer systems </li><li>Implement Preventive Maintenance for all IT hardware & Software on timely basis.</li><li>Will be fully in-charge of IT Dept. and all of its related issues in the absence of the IT Manager / Department Head.</li><li>Checking daily backups, all system interfaces, server hardware and logs. </li><li>The management of the IT Agent/IT Specialist involves assigning daily tasks, providing training on all necessary theoretical and practical procedures, and offering troubleshooting and support in line with corporate standards.</li><li>Follow up all claims that are being forwarded to IT Dept.</li><li>Document, archive all correspondence and troubleshooting, follow up suppliers’ visits and maintenance. </li><li>Must have very good knowledge in LAN, Security, Wireless, IP Telephony, Paytrax, Micros, Fidelio, Opera, Sun System, various hospitality solutions and software.</li><li>Must be an example of the Sofitel Values, Brand Standards, and a champion of appearance & hygiene guidelines.</li><li>Implements guidelines, policies and procedures for those operating departments according to Sofitel Guidelines & Standards</li><li>To ensure that he/she provides a friendly, courteous and professional service at all times.</li><li>Ensures that any given timeline is strictly followed.</li><li>Ensures that the daily IT procedures are completed only timely basis.</li></ul><br>Qualifications<br><br><ul><li>Bachelor Degree in any related field</li><li>Previous hotel IT experience preferred</li><li>Strong guest orientation and conflict resolution skills.</li><li>Effective problem-solving and decision-making abilities.</li><li>Good command of spoken and written in English </li><li>Positive attitude with excellent interpersonal skill and strong leadership</li><li>Arabic, Russian or French language a plus</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.</p><br><p>Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><p>Rixos Marina Abu Dhabi is looking for a skilled and versatile <strong>Accommodation Attendant</strong> to maintain our Heartist accommodation to the highest standards. If you have hands-on experience in building maintenance and enjoy working in a dynamic hospitality environment, we invite you to join our team.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Carry out preventive and corrective maintenance in Heartist accommodation.</li><li>Perform repairs related to air conditioning (AC), electrical systems, plumbing, carpentry, painting, and general building maintenance.</li><li>Inspect accommodation facilities regularly to identify and resolve maintenance issues.</li><li>Troubleshoot and repair faults efficiently while ensuring minimal disruption.</li><li>Respond promptly to maintenance requests and emergency repairs.</li><li>Ensure all maintenance work complies with health, safety, and company standards.</li><li>Maintain tools, equipment, and accurate maintenance records.</li></ul><br>Qualifications<br><br><ul><li>Minimum 2 years of experience in building maintenance, preferably in hotels, staff accommodation, or residential facilities.</li><li>Good working knowledge of air conditioning (AC) systems, electrical works, and plumbing.</li><li>Experience in general handyman tasks such as carpentry, painting, and minor repairs.</li><li>Ability to work independently and prioritize maintenance requests effectively.</li><li>Basic English communication skills.</li><li>A positive attitude, strong problem-solving skills, and a commitment to quality.</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><p><strong>Josephine</strong> is a waterfront Mediterranean restaurant at Rixos Premium Dubai in JBR, inspired by the sea and the spirit of maritime life. Originating on the shores of Istanbul’s Golden Horn and now charting a course for Dubai, Josephine brings vibrant coastal flavours, fresh seafood and generous sharing dishes to an elegant day-to-night setting overlooking the Arabian Gulf. It is a place where Mediterranean dining, warm hospitality and life by the water come naturally together.</p><br><br>Job Description<br><br><p>We're launching <strong>Josephine</strong>, an elevated Mediterranean dining destination at Rixos Premium Dubai, designed to become one of the city's most sought-after culinary experiences.</p><br><p>We're looking for charismatic and experienced <strong>Specialty Restaurant Waiters</strong> who understand that exceptional service is about much more than taking an order. You will bring the Josephine experience to life through warm hospitality, confident menu knowledge, attention to detail and genuine guest connection.</p><br><p>What You'll Do</p><br><ul><li>Welcome and engage guests with warm, confident and personalised service.</li><li>Provide detailed knowledge of Josephine's menu, ingredients, preparation styles and signature dishes.</li><li>Guide guests through the dining experience and provide recommendations based on their preferences.</li><li>Accurately take and communicate food and beverage orders.</li><li>Deliver food and beverages professionally while following Josephine's sequence of service.</li><li>Anticipate guest needs and ensure tables are consistently maintained throughout the experience.</li><li>Confidently recommend additional dishes and beverages while maintaining a natural, guest-focused approach.</li><li>Understand dietary requirements, allergens and menu modifications and communicate them accurately to the kitchen.</li><li>Work closely with culinary, bar, hostess and service teams to deliver smooth and coordinated operations.</li><li>Handle guest feedback professionally and escalate concerns when required.</li><li>Maintain the highest standards of grooming, cleanliness and restaurant presentation.</li><li>Support opening and closing procedures and ensure service stations are fully prepared.</li><li>Build relationships with returning guests and contribute to creating a loyal Josephine clientele.</li></ul><p>Who You Are</p><br><ul><li>Naturally warm, confident and engaging with guests.</li><li>Passionate about food, hospitality and premium restaurant service.</li><li>Comfortable explaining dishes and making personalised recommendations.</li><li>Attentive without being intrusive and able to anticipate guest needs.</li><li>Energetic and composed in a busy restaurant environment.</li><li>Detail-oriented with strong service discipline.</li><li>A collaborative team player with a positive attitude.</li><li>Someone who understands that memorable hospitality comes from genuine human connection.</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a Waiter in a premium standalone restaurant, luxury hotel, beach club or internationally recognised lifestyle dining concept.</li><li>Specialty or à la carte restaurant experience is essential.</li><li>Strong food and beverage knowledge.</li><li>Mediterranean or seafood restaurant experience is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong upselling and guest engagement abilities.</li><li>Excellent grooming and presentation.</li><li>Fluency in English; additional languages are an advantage.</li><li>Previous UAE experience is desirable.</li></ul><br>Additional Information<br><br><p>Joining Josephine means becoming part of a restaurant where service has personality. If you love connecting with guests, understand premium dining and take pride in creating memorable experiences, we'd love to meet you.</p><br><p>Rixos Hotels & Resorts is committed to Talent, Growth and Value Creation. We understand that these objectives cannot be achieved without great people who create and support work environments designed to produce exceptional results. While we have great expectations of you, we are aware that you, in turn, will have expectations of our company as an employer. This is our commitment to you. Welcome aboard!</p><br> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><p><strong>Josephine</strong> is a waterfront Mediterranean restaurant at Rixos Premium Dubai in JBR, inspired by the sea and the spirit of maritime life. Originating on the shores of Istanbul’s Golden Horn and now charting a course for Dubai, Josephine brings vibrant coastal flavours, fresh seafood and generous sharing dishes to an elegant day-to-night setting overlooking the Arabian Gulf. It is a place where Mediterranean dining, warm hospitality and life by the water come naturally together.</p><br><br>Job Description<br><br><p>We're launching <strong>Josephine</strong>, an elevated Mediterranean dining destination at Rixos Premium Dubai, designed to become one of the city's most sought-after culinary experiences. This is not another hotel restaurant; it is a standalone lifestyle concept with its own identity, personality and ambition.</p><br><p>We're looking for a passionate and knowledgeable <strong>Beverage Specialist</strong> who can bring energy, creativity and expertise to Josephine's beverage experience. You will play an important role in creating memorable guest moments through personalised recommendations, exceptional product knowledge and confident service.</p><br><p>What You'll Do</p><br><ul><li>Deliver an engaging and personalised beverage experience throughout every service.</li><li>Provide expert recommendations based on guest preferences, menu selections and the Josephine concept.</li><li>Develop strong knowledge of wines, spirits, cocktails, non-alcoholic beverages, coffees and premium beverage products.</li><li>Support the implementation and continued development of Josephine's beverage programme.</li><li>Ensure beverages are prepared, presented and served according to established recipes and quality standards.</li><li>Work closely with the restaurant, bar and culinary teams to create seamless food and beverage pairings.</li><li>Support beverage tastings, training sessions and ongoing product knowledge development within the team.</li><li>Build strong guest relationships and confidently introduce new products and recommendations.</li><li>Maintain appropriate beverage stock levels while supporting inventory control and minimising wastage.</li><li>Ensure all beverage service complies with UAE regulations, responsible service requirements and Rixos standards.</li><li>Bring personality, storytelling and genuine enthusiasm to every guest interaction.</li></ul><p>Who You Are</p><br><ul><li>Passionate about beverages, hospitality and creating memorable guest experiences.</li><li>Confident discussing wines, spirits, cocktails and premium beverage products.</li><li>Naturally engaging with the ability to understand guest preferences and make personalised recommendations.</li><li>Commercially aware with a strong understanding of upselling without compromising genuine hospitality.</li><li>Detail-oriented and committed to consistency and presentation.</li><li>Comfortable working in a fast-paced, high-volume premium restaurant environment.</li><li>A team player who enjoys sharing knowledge and supporting colleagues.</li><li>Someone who believes a great beverage can transform a dining experience.</li></ul><br>Qualifications<br><br><ul><li>Previous experience as a Beverage Specialist, Sommelier, Head Bartender, Senior Bartender or similar role within a premium restaurant, luxury hotel, beach club or lifestyle dining concept.</li><li>Strong knowledge of wines, spirits, cocktails and beverage service.</li><li>Wine or beverage-related certification such as WSET is highly desirable.</li><li>Experience within Mediterranean or seafood-led restaurant concepts is an advantage.</li><li>Strong communication and guest engagement skills.</li><li>Excellent grooming and professional presentation.</li><li>Fluency in English; additional languages are an advantage.</li><li>Previous experience in Dubai or the UAE is desirable.</li></ul><br>Additional Information<br><br><p>This is an opportunity to be part of the opening team of one of Dubai's exciting new waterfront dining destinations. If beverages are your passion and you know how to turn knowledge into memorable guest experiences, we'd love to meet you.</p><br><p>Rixos Hotels & Resorts is committed to Talent, Growth and Value Creation. We understand that these objectives cannot be achieved without great people who create and support work environments designed to produce exceptional results. While we have great expectations of you, we are aware that you, in turn, will have expectations of our company as an employer. This is our commitment to you. Welcome aboard!</p><br> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Position Summary: </p><br><p>Rixos Marina Abu Dhabi is seeking a detail-oriented CID Agent to manage guest registration data in compliance with local CID regulations, ensuring timely and accurate reporting. </p><br><p>Key Responsibilities: </p><br><p>• Data Entry: Accurately input guest registration information into the CID system. </p><br><p>• Compliance: Ensure compliance with local laws regarding guest identification. </p><br><p>• Reporting: Prepare and submit daily reports to authorities. </p><br><p>• Coordination: Work with front desk team for smooth guest check-in and data collection. </p><br><p>• Confidentiality: Maintain confidentiality of all guest records and information.. </p><br><br>Qualifications<br><br><p>• High School diploma or equivalent. </p><br><p>• Previous experience in a similar role preferred. </p><br><p>• Attention to detail and accuracy. </p><br><p>• Proficiency in data entry and relevant software. </p><br><p>• Knowledge of local CID regulations.</p><br> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join us at Accor, where life pulses with passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality is a work of heart,</strong><br><strong>Join us and become a Heartist®.</strong></p><br><p><strong>We are Heartists® </strong></p><br><p>“Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!</p><br><p>We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.</p><br><p><strong>Life in Movenpick</strong></p><br><p>The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.</p><br><p>We enable our guests to Savour the flavor of life, balancing small indulgence with what’s good for them- and good for the world.</p><br><br>Job Description<br><br><p><strong>The Role</strong></p><br><ul><li>Under the general guidance and supervision of the Cluster Director of Sales and Marketing / Assistant Director of Sales, implements all sales activities and maximizes business opportunities in his / her specific area of responsibility.</li><li>Strong knowledge of event planning, banquet operations, conference management, and guest service standards.</li><li>Proven ability to handle enquiries, prepare proposals, negotiate contracts, and coordinate events from planning to execution.</li><li>Excellent communication and interpersonal skills with the ability to build strong client relationships.</li><li>Strong organizational and multitasking abilities, with attention to detail and the ability to work under pressure.</li><li>Commercially minded with the ability to identify sales opportunities and achieve revenue targets.</li><li>To drive, manage and maintain robust positive relations with all key accounts and business partners of Accor and the hotel.</li><li>To work as a team member to create the most professional sales team in Accor and the hotel. To meet and exceed sales targets set in the monthly and yearly forecasts and to direct all efforts to maximizing the hotel’s revenues and profits in across all revenue streams specifically rooms, small meeting conference and food & beverage departments.</li><li>To develop network of contacts to encourage and secure hotel trial of key decision makers.</li><li>Generates and maintains customers of corporate segment through various sales activities (face to face sales calls, telephone calls, entertainment).</li><li>Maintains a high level of exposure for the hotel through direct sales, telephone and written communications.</li><li>Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts’ management for a comprehensive client servicing, achieving targets and maximum productivity.</li><li>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment</li><li>Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.</li><li>Maintains professional business confidentiality.</li><li>To adhere to Company and Hotel rules and regulations at all times.</li></ul><br>Qualifications<br><br><p><strong>Qualifications & Requirements</strong></p><br><ul><li>Bachelor's degree or Diploma in Hospitality Management, Business Administration, Marketing, or a related field.</li><li>Minimum <strong>2-4 years of experience</strong> in Meetings & Events, Sales, Banquet Operations, or Event Management within the hospitality industry.</li><li>Previous experience in U. A. E. with an international hotel brand is preferred.</li><li>Experience with hotel PMS, sales and catering systems (Opera Cloud, Anis, Cvent, Passk, or similar platforms).</li><li>Ability to work flexible hours, including evenings, weekends, and public holidays when required by business demands.</li><li>Fluency in English is essential; additional language skills are an advantage.</li></ul><br>Additional Information<br><br><p><strong>Preferred Competencies</strong></p><br><ul><li>Customer-focused with exceptional service orientation.</li><li>Strong negotiation and presentation skills.</li><li>Ability to lead event planning meetings and coordinate with multiple departments.</li><li>Problem-solving skills with the ability to make quick decisions during event operations.</li><li>Team player with a proactive and results-driven attitude.</li><li>Excellent time management and follow-up skills.</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>To be familiar with all food and beverage items on the outlet menu.</li><li>To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.</li><li>To take food and beverage orders from guests, upselling wherever possible.</li><li>To utilize the outlet point-of-sales system as prescribed</li><li>To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.</li><li>To serve food and beverages according to the standards established.</li><li>To clear tables and removes dirty dishes to the dish area.</li><li>To complete opening and closing duties as assigned.</li><li>To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.</li><li>To follow presentation guidelines as established by the Food & Beverage Manager.</li><li>To maintain the assigned station / section in a clean and orderly manner at all times.</li><li>To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate</li></ul><br>Qualifications<br><br><ul><li>Have prior experience within a similar luxury hotel/established restaurant environment.</li><li>Be fun, energetic and have a passion for hospitality.</li><li>Already based in the United Arab Emirates.</li><li>Fluent English speaker</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>To be familiar with all food and beverage items on the outlet menu.</li><li>To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.</li><li>To take food and beverage orders from guests, upselling wherever possible.</li><li>To utilize the outlet point-of-sales system as prescribed</li><li>To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.</li><li>To serve food and beverages according to the standards established.</li><li>To clear tables and removes dirty dishes to the dish area.</li><li>To complete opening and closing duties as assigned.</li><li>To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.</li><li>To follow presentation guidelines as established by the Food & Beverage Manager.</li><li>To maintain the assigned station / section in a clean and orderly manner at all times.</li><li>To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate</li></ul><br>Qualifications<br><br><ul><li>Have prior experience within a similar luxury hotel/established restaurant environment.</li><li>Be fun, energetic and have a passion for hospitality.</li><li>Already based in the United Arab Emirates.</li><li>Fluent English speaker</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>Maintain complete knowledge of: <ul><li>Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code</li><li>Restaurant reservation procedures</li><li>Daily house count, arrivals, departures, VIP’s</li><li>Scheduled in-house group activities, locations and times</li><li>All department policies / service procedures </li></ul></li><li>Answer telephone within 3 rings, using correct salutations and telephone etiquette.</li><li>Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.</li><li>Communicate reservation or cancellation changes to management as they arise throughout the shift.</li><li>Monitor the preparation of own assignments, ensuring compliance to departmental standards.</li><li>Ensure that all menu’s, check folders are cleaned and in sufficient quantity.</li><li>Ensure that the hostess stand is cleaned and organized.</li><li>Review the Reservation book, pre-assign designated tables and follow up on all special requests.</li><li>Greet the guests at the entrance of the restaurant.</li><li>Seat Guest accordingly to floor plan / being fair to each waiter.</li><li>Show guests their table which has been designated to them</li><li>Ensure that the guests are pleased with their table.</li><li>Present the open menu to the guest.</li><li>Ensure that the tables are set to the best service of the guest.</li><li>Anticipate heavy business times and organize procedures to handle waiting lines.</li><li>Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day.</li></ul><br>Qualifications<br><br><ul><li>Ideally with a relevant degree or diploma in Hospitality or Tourism management.</li><li>Minimum 2 years of work experience in hotel operations. Good customer service, communications, and interpersonal skills are a must.</li></ul> </div>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><p><strong>Spa Treatments</strong></p><br><ul><li>Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.</li><li>Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.</li></ul><p><strong>Guest Experience & Care</strong></p><br><ul><li>Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.</li><li>Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.</li></ul><p><strong>Operational Support</strong></p><br><ul><li>Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.</li><li>Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.</li><li>Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.</li></ul><p><strong>Team Collaboration</strong></p><br><ul><li>Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.</li><li>Participate in training sessions and team meetings to enhance skills and align with the hotel’s standards.</li><li>Observe all brand/operating standards and/or LQA.</li><li>Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.</li><li>Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.</li><li>Perform any other duties and responsibilities that may be assigned.</li></ul><br>Qualifications<br><br><ul><li>Certified as Spa Therapist</li><li>With 2-5 years of experience in the same field in hotel industry</li><li>With good English communication skills</li><li>With pleasing personality and a well focused individual</li><li>Able to handle pressure at work and capability to multi-task<br> </li></ul> </div>