Admin Assistant Jobs - Abu Dhabi UAE

<ul><li><p>Diagnose and repair complex <strong>mechanical, electrical, hydraulic, and pneumatic issues</strong> in heavy-duty trucks and specialized vehicles, ensuring minimum vehicle downtime.</p></li><li><p>Perform <strong>engine overhauls, transmission rebuilds, differential repairs, and suspension system repairs</strong> using specialized tools and diagnostic equipment.</p></li><li><p>Carry out comprehensive <strong>preventive and corrective maintenance</strong> inspections and identify potential mechanical failures before they occur.</p></li><li><p>Troubleshoot and repair <strong>braking, steering, suspension, fuel, cooling, and air systems</strong> of heavy vehicles.</p></li><li><p>Diagnose electrical and electronic faults using <strong>vehicle diagnostic scanners and specialized testing equipment</strong>.</p></li><li><p>Troubleshoot and repair <strong>tanker trailers and their related mechanical, pneumatic, and hydraulic systems</strong>.</p></li><li><p>Possess good working knowledge of troubleshooting and repairing heavy trucks, including <strong>Scania, Mercedes-Benz, MAN, and Ford</strong>.</p></li><li><p>Interpret and utilize <strong>technical manuals, wiring diagrams, hydraulic/pneumatic schematics, and diagnostic software</strong> to identify and rectify faults.</p></li><li><p>Conduct road tests and functional checks after repairs to ensure vehicles are safe and operational.</p></li><li><p>Maintain accurate records of <strong>repairs, maintenance activities, parts replaced, and vehicle defects</strong>.</p></li><li><p>Ensure all maintenance and repair activities comply with <strong>company safety procedures and manufacturer specifications</strong>.</p></li><li><p>Guide and support junior mechanics and helpers in troubleshooting, repair, and maintenance activities.</p></li><li><p>Coordinate with the workshop supervisor and operations team to prioritize urgent repairs and ensure timely vehicle availability.</p></li><li><p>Maintain proper housekeeping and ensure workshop tools and equipment are used safely and correctly.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum <strong>8+ years of experience</strong> as a Heavy Vehicle Mechanic/Senior Mechanic.</p></li><li><p>Strong hands-on experience with <strong>heavy-duty trucks, tanker trailers, and specialized vehicles</strong>.</p></li><li><p>Good troubleshooting knowledge of <strong>mechanical, electrical, hydraulic, pneumatic, and air-brake systems</strong>.</p></li><li><p>Experience with <strong>Scania, Mercedes-Benz, MAN, and Ford</strong> heavy trucks is preferred.</p></li><li><p>Strong knowledge of <strong>engine, transmission, differential, suspension, steering, braking, and cooling systems</strong>.</p></li><li><p>Ability to use <strong>diagnostic scanners and workshop testing equipment</strong>.</p></li><li><p>Ability to read and understand <strong>technical manuals, wiring diagrams, and system schematics</strong>.</p></li><li><p>Good problem-solving and diagnostic skills.</p></li><li><p>Ability to work independently and lead junior mechanics when required.</p></li></ul>

<p>Work and supervise all activities related to all Rigless Operations in offshore to efficiently carry out all preparations, implementation and close-out works. Carries out a variety of duties related to the preparation and execution of programmes to meet client Management expectations. Provide feedback in job design including preparation of detailed technical specifications, execution of all planned works and support to provide feedback in establishing required contracts for all well intervention, well completions, well services, well integrity and workover related services and purchases. Be responsible for actual work at site preparations and coordinate with service contractors on technical matters for operation. Work site as a Petroleum Engineer Supervisor to conduct the Rigless Operations in a safe and efficient manner. Participate and ensure Company’s BDOMS and SOPs are in place and compliant during the Well Intervention, Well Services and Well Integrity operations.</p><p><strong>Desired Candidate Profile</strong></p><ol type="1"><li><p>Rigless Operations</p></li></ol><ul><li><p>Plan, coordinate, and supervise offshore rigless operations in accordance with approved programs, applicable standards, and Company procedures.</p><br></li></ul><ol start="2" type="1"><li><p>Well Intervention and Execution</p></li></ol><ul><li><p>Act as Well Site Petroleum Engineer for Slickline, Coiled Tubing, N2 kick-off, sealant repair, cased-hole logging, stimulation, flow-back and well testing operations</p><br></li></ul><ol start="3" type="1"><li><p>Well Services & Well Integrity:</p></li></ol><ul><li><p>Plan and supervise well maintenance, monitoring and integrity activities, ensuring well barriers are maintained in compliance with the company’s WIMS requirements.</p><br></li></ul><ol start="4" type="1"><li><p>Technical & Operational Support</p></li></ol><ul><li><p>Provide on-site technical solutions, troubleshoot operational issues, support completion/intervention/workover planning and participate in Management of Change (MOC) when required.</p><br></li></ul><ol start="5" type="1"><li><p>Equipment & Contractor Management</p></li></ol><ul><li><p>Ensure availability and suitability of required equipment, tools and personnel, coordinate and evaluate service contractors and vendors.</p><br></li></ul><ol start="6" type="1"><li><p>HSE & Compliance</p></li></ol><ul><li><p>Ensure operations comply with the company’s HSE requirements, SOPs and applicable industry standards. Conduct risk assessments, attend SIMOPS, incident investigations and hazard identification.</p><br></li></ul><ol start="7" type="1"><li><p>Mandatory Training & Certification</p></li></ol><ul><li><p>Valid T-BOSIET, H2S Awareness, WMS and IWCF Level 4 certification/training is preferable.</p><br></li></ul><ol start="8" type="1"><li><p>Experience</p></li></ol><ul><li><p>Total 16 year’s experience with a minimum of 10 years field operations experience</p></li></ul>

<ul><li><p>To perform a wide range of duties relating to the electrical installation, repair, maintenance and troubleshooting of machinery, equipment and fixtures to ensure their efficient operation at minimum downtime complying with EHS Guidelines with a focus on continuous improvement.</p></li></ul><p><strong>KEY ACCOUNTABILITIES:</strong></p><ul><li><p>Attends to all electrical equipment breakdowns such as LV-MV motors, LV Switchboards, MCCs, Plant lightings, Transformers, UPS, VFD, Breakers, Soft starter, etc. In addition, carries out planned/preventive/predictive maintenance work with minimum direction and supervision.</p></li><li><p>Identifies and reports any abnormalities. Repairs and /or replaces required items and re-assembles and tests the equipment, leaving the working area clean.</p></li><li><p>Technically assesses the requirement of allocated jobs and selects the necessary tools and equipment to complete such work.</p></li><li><p>Effectively diagnoses electrical breakdowns/failures & troubleshoots electrical failures of plant and equipment with (minimum or) no direction.</p></li><li><p>Using the computerized maintenance system (SAP), orders the spare parts from warehouse and maintains records of all maintenance work completed.</p></li><li><p>Ensures that all maintenance work is carried out in accordance with the safety procedures and plant operational requirements.</p></li><li><p>Monitors any repeated breakdown and recommends proper modification to resolve the problem.</p></li><li><p>Provides plant & equipment knowledge to newly joined electricians/craft trainees and contractors to help them in carrying out their maintenance work.</p></li><li><p>Continuously works towards improving EHS and Plant & Equipment Performance by participating in 5S, Business Excellence and Safety Initiatives.</p></li><li><p>Performs other related duties as communicated by Supervisor/Superior.</p></li><li><p>Assists other departments in the repair and troubleshooting of equipment.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma in relevant field.</p></li><li><p>Completion of PEC Craft Training</p></li></ul><p><strong>Minimum Experience:</strong></p><ul><li><p>3 Years’ of relevant experience in a heavy industry after Diploma</p></li><li><p>No experience required after completion of PEC Training</p></li></ul><p><strong>Skills:</strong></p><ul><li><p>A good knowledge of written and spoken English</p></li><li><p>Must be familiar with all maintenance tools and should have good IT knowledge</p></li><li><p>Experience in installation & troubleshooting</p></li><li><p>Must be able to read and understand engineering drawings/manuals/instructions</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>· Review repair specifications, docking reports, class recommendations, drawings, and client requirements to prepare structural work packages. · Conduct onboard inspections and site visits to assess steel renewal, structural modifications, and repair requirements. · Prepare detailed job cards, work instructions, cutting lists, steel renewal plans, and material take-offs (MTOs). · Identify structural repair requirements including hull steel renewal, deck repairs, bulkhead repairs, foundations, stiffeners, brackets, and supporting structures. · Coordinate with Production, Planning, Engineering, QA/QC, and Procurement teams to ensure project readiness. · Prepare manpower, equipment, scaffolding, and material requirements for structural repair activities. · Support procurement by providing technical specifications and material requirements for steel and structural components. · Coordinate fabrication and installation sequences to optimize productivity and minimize project delays. · Monitor structural repair progress and provide technical support to production and fabrication teams. · Liaise with clients, classification societies, surveyors, and project teams regarding repair scope and inspection requirements. · Assist in preparing variation work scopes and estimates for additional repair works identified during execution. · Ensure all structural repair activities comply with approved drawings, specifications, class requirements, and applicable standards. · Maintain accurate records of work packages, steel renewals, material consumption, and project documentation. · Support dry-docking, vessel conversion, and emergency repair projects as required. · Ensure compliance with company quality standards, safety procedures, and project requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Diploma or Degree in Mechanical Engineering, Marine Engineering, Naval Architecture, or a related field. · Experience: Minimum 5–8 years of experience as a Work Preparator, Structural Supervisor, Structural Foreman, or similar role within ship repair or shipyard environments. · Strong knowledge of ship structural repairs, steel renewals, hull structures, decks, bulkheads, tanks, and marine fabrication. · Experience in preparing structural work packages, job cards, MTOs, and repair procedures. · Familiarity with dry-docking activities and classification society requirements. · Ability to read and interpret structural drawings, ship repair specifications, and class-approved repair sketches. · Proficient in MS Office and engineering documentation systems. · Strong planning, coordination, and problem-solving skills. · Fluency in English (mandatory).</p><p></p></section>

<p>Mal is pioneering a new era in ethical, Sharia-compliant digital banking from our base in Dubai. As we expand our financial services and enhance our regulatory standing, we are seeking a Regulatory Reporting Manager to establish and lead the regulatory reporting function. In this pivotal new position within our Finance department, you will ensure that Mal not only meets, but exceeds, all regulatory requirements, supporting our mission to deliver transparent and compliant financial solutions for Muslims worldwide.</p> <p> </p> <p>You will collaborate closely with internal teams and external regulators to design and implement robust reporting frameworks, maintain accurate and timely submissions, and proactively manage regulatory changes relevant to the digital banking sector. This is a unique opportunity to shape a core function within a fast-growing, ethical fintech leader.</p> <ul> <li> <p>Establish the regulatory reporting framework for Mal, tailored to UAE and cross-border requirements</p> </li> <li> <p>Prepare, review, and submit accurate regulatory returns and reports to relevant authorities</p> </li> <li> <p>Monitor regulatory developments and proactively update reporting processes in line with new requirements</p> </li> <li> <p>Liaise with internal stakeholders (Finance, Compliance, Risk) to ensure data integrity and reporting accuracy</p> </li> <li> <p>Coordinate and support regulatory audits and inspections</p> </li> <li> <p>Develop internal controls and documentation for all regulatory reporting processes</p> </li> <li> <p>Provide regular updates and guidance to management on regulatory risk and reporting obligations</p> </li> </ul> <ul> <li> <p>Complete a regulatory reporting gap analysis and present findings to senior management</p> </li> <li> <p>Design the initial regulatory reporting calendar and process documentation</p> </li> <li> <p>Submit the first set of regulatory returns for Mal as a neobank</p> </li> <li> <p>Train Finance and Compliance teams on data collection and reporting protocols</p> </li> <li> <p>Establish relationships with key contacts at regulatory bodies</p> </li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p>Proven experience in regulatory reporting within banking or financial services</p> </li> <li> <p>Strong understanding of UAE Central Bank regulations and international reporting standards</p> </li> <li> <p>Demonstrated ability to design and implement reporting processes from scratch</p> </li> <li> <p>Excellent analytical skills and attention to detail</p> </li> <li> <p>Effective communication and stakeholder management skills</p> </li> <li> <p>Ability to work autonomously in a fast-paced, startup environment</p> </li> <li> <p>High ethical standards and commitment to Mal s mission</p> </li> </ul> <ul> <li> <p>Familiarity with Sharia-compliant financial products or Islamic banking</p> </li> <li> <p>Exposure to fintech, neobanking, or digital banking environments</p> </li> <li> <p>Experience with data analytics and reporting automation tools</p> </li> <li> <p>Knowledge of regulatory reporting across multiple jurisdictions</p> </li> <li> <p>Professional accounting or compliance certification (e.g., CPA, ACCA, CAMS)</p> </li> </ul>

<ul><li><p>Design, develop, enhance, and support applications on the <strong>SAS Platform</strong> and <strong>SAS Viya</strong>.&nbsp;</p></li><li><p>Configure, develop, and maintain <strong>SAS Anti-Money Laundering (AML) 7.2 and higher versions</strong>, including transaction monitoring scenarios, alert generation, workflows, and reporting.&nbsp;</p></li><li><p>Develop, optimize, and troubleshoot complex <strong>SQL queries</strong>, ETL processes, and data integration workflows.&nbsp;</p></li><li><p>Build automation scripts and utilities using <strong>Python</strong> to improve operational efficiency and reduce manual effort.&nbsp;</p></li><li><p>Analyze business, regulatory, and compliance requirements and translate them into technical solutions.&nbsp;</p></li><li><p>Perform unit testing, SIT support, defect resolution, production deployments, and post-implementation validation.&nbsp;</p></li><li><p>Collaborate with Compliance, Business, Data Warehouse, Infrastructure, DevOps, and Vendor teams throughout the project lifecycle.&nbsp;</p></li><li><p>Prepare technical documentation, solution designs, deployment guides, and implementation artifacts.&nbsp;</p></li><li><p>Troubleshoot production issues and perform performance tuning, code optimization, and root cause analysis.&nbsp;</p></li><li><p>Support change management, release management, and application governance activities.&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum <strong>5+ years of experience</strong> in software development, implementation, and application support.&nbsp;</p></li><li><p>Strong hands-on experience with <strong>SAS Platform</strong> and <strong>SAS Viya</strong>.&nbsp;</p></li><li><p>Proven experience in <strong>SAS Anti-Money Laundering (AML) Solutions (Version 7.2 and above)</strong>.&nbsp;</p></li><li><p>Strong programming skills in <strong>SAS, SQL, and Python</strong>.&nbsp;</p></li><li><p>Experience with data analysis, ETL development, data migration, and database design.&nbsp;</p></li><li><p>Sound understanding of <strong>AML concepts</strong>, transaction monitoring, sanctions screening, customer risk scoring, and regulatory compliance requirements.&nbsp;</p></li><li><p>Experience in debugging, troubleshooting, and performance optimization.&nbsp;</p></li><li><p>Strong analytical, problem-solving, and communication skills.&nbsp;</p></li><li><p>Ability to work independently and effectively within cross-functional teams.&nbsp;</p></li></ul><p><strong>Preferred Skills</strong>&nbsp;</p><ul><li><p>Experience in the <strong>Banking and Financial Services</strong> domain.&nbsp;</p></li><li><p>Knowledge of <strong>Oracle Database</strong>, performance tuning, and query optimization.&nbsp;</p></li><li><p>Experience with <strong>Linux/Unix</strong> environments.&nbsp;</p></li><li><p>Exposure to <strong>CI/CD pipelines</strong>, Git, and release management processes.&nbsp;</p></li><li><p>Familiarity with Agile delivery methodologies and DevOps practices.&nbsp;</p></li></ul><p><strong>Nice to Have</strong>&nbsp;</p><ul><li><p>Experience in <strong>SAS Model Manager</strong>, <strong>SAS Intelligent Decisioning</strong>, or other SAS Viya components.&nbsp;</p></li><li><p>Exposure to cloud platforms and containerized deployments.&nbsp;</p></li><li><p>Experience supporting audit, compliance, and regulatory initiatives in a banking environment.&nbsp;</p></li></ul><p>This role requires a strong <strong>technical background, excellent communication skills, and the ability to deliver high-quality AML solutions in a fast-paced banking and compliance environment</strong>.&nbsp;</p><p><strong>Skills</strong></p><p>SAS AML experience</p><p>Oracle DB</p><p>Unix/Linux</p>

<ul><li><p>Administer, configure, maintain, and support IBM AIX environments across production and disaster recovery sites.</p></li><li><p>Manage IBM Power Systems infrastructure, including Power8, Power9, and Power10 servers.</p></li><li><p>Perform LPAR provisioning, migration, administration, and lifecycle management.</p></li><li><p>Administer and maintain VIOS servers, PowerVM virtualization, Shared Processor Pools, and virtual I/O configurations.</p></li><li><p>Manage and maintain Hardware Management Consoles (HMCs).</p></li><li><p>Implement, administer, and troubleshoot PowerHA clusters and GPFS (IBM Storage Scale) environments.</p></li><li><p>Perform AIX TL/SP upgrades, firmware upgrades, patch management, and security remediation activities.</p></li><li><p>Administer and maintain NIM infrastructure, including OS deployment, alternate disk installation, and mksysb recovery.</p></li><li><p>Monitor system performance and carry out advanced performance tuning and capacity planning.</p></li><li><p>Develop and maintain automation scripts using Shell/KornShell and Ansible.</p></li><li><p>Troubleshoot and resolve complex system, hardware, and operating system issues.</p></li><li><p>Collaborate with application, database, storage, network, and cybersecurity teams.</p></li><li><p>Participate in disaster recovery planning, failover testing, and business continuity exercises.</p></li><li><p>Provide 24×7 operational support and participate in on-call rotations.</p></li><li><p>Lead Root Cause Analysis (RCA) activities and implement preventive actions for critical incidents.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required Skills *</p><ul><li><p>IBM AIX Administration</p></li><li><p>IBM Power Systems (Power8, Power9, and Power10)</p></li><li><p>PowerVM Virtualization and LPAR Management</p></li><li><p>VIOS (Virtual I/O Server) Administration</p></li><li><p>Hardware Management Console (HMC) Administration</p></li><li><p>PowerHA Cluster Administration and Troubleshooting</p></li><li><p>GPFS / IBM Storage Scale Administration</p></li><li><p>Network Installation Manager (NIM) Administration</p></li><li><p>Power Systems Firmware, AIX TL/SP Upgrades, and Patch Management</p></li><li><p>Operating System Hardening, Security Compliance, and Vulnerability Remediation</p></li><li><p>System Performance Analysis, Tuning, and Capacity Planning</p></li><li><p>Shell Scripting (ksh/bash) and AWK Scripting</p></li><li><p>Disaster Recovery Planning and High Availability Solutions</p></li><li><p>Incident Management, Problem Management, and Root Cause Analysis (RCA)</p></li></ul><p>Required Experience / Knowledge Areas *</p><ul><li><p>Minimum 16 years of hands-on experience in IBM AIX administration.</p></li><li><p>Experience supporting mission-critical enterprise environments.</p></li><li><p>Experience managing large-scale production and disaster recovery infrastructures.</p></li><li><p>Experience working in highly regulated environments with strict availability, security, and compliance requirements.</p></li><li><p>Exposure to Banking and Financial Services industry is an advantage.</p></li><li><p>Understanding of ITIL-based service management processes, including Incident, Problem, Change, and Release Management.</p></li><li><p>Experience supporting 24x7 production environments with stringent SLA requirements.</p></li></ul><p>Skills</p><p>IBM AIX Administration</p><p>IBM Power Systems</p><p>PowerVM Virtualization</p></li></ul>

<ul><li><p><strong>Clinical & Therapeutic Delivery</strong></p><p>• Provide professional massage treatments including Swedish, deep tissue, sports, lymphatic drainage, and other modalities as required, adapting pressure and techniques to individual needs.</p></li><li><p><strong>Client Assessment & Care Planning</strong></p><p>• Conduct thorough client consultations and assessments prior to treatment; record medical history, injuries, contraindications and preferences to inform safe and effective care plans.</p></li><li><p><strong>Personalised Treatment Experience</strong></p><p>• Deliver bespoke treatment programmes for routine care, short‑term concerns and pre/post‑event or travel needs; provide aftercare advice and self‑management techniques.</p></li><li><p><strong>Standards, Hygiene & Safety</strong></p><p>• Maintain high standards of cleanliness for treatment rooms, equipment and linens in line with health, safety and infection control policies; complete records of cleaning and equipment checks.</p></li><li><p><strong>Scheduling & Record Keeping</strong></p><p>• Manage appointment bookings, maintain accurate client treatment records, track treatment plans and report any concerns to the Head of Household or appointed manager.</p></li><li><p><strong>Communication & Professionalism</strong></p><p>• Communicate with discretion and empathy; liaise with household staff, medical professionals or fitness specialists when required to ensure coordinated care and continuity.</p></li><li><p><strong>Continuous Development</strong></p><p>• Stay current with massage techniques, safety protocols and industry best practice through ongoing professional development and maintain required registrations and insurance.</p></li><li><p><strong>Additional Duties</strong></p><p>• Support household wellbeing initiatives, assist with event preparations involving wellbeing services, and undertake other duties as reasonably requested to support smooth household operations</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><em>• Minimum 3 years’ professional experience as a qualified massage therapist in private households, spas, clinical or high‑end hospitality environments.</em></p></li><li><p><em>• Recognised qualification in massage therapy or complementary therapies</em></p></li><li><p><em>• Proficiency across a range of modalities including Swedish, deep tissue and sports massage; additional therapies such as lymphatic, aromatherapy or remedial techniques desirable.</em></p></li><li><p><em>• Strong understanding of contraindications, anatomy and safe practice, with ability to adapt treatments for medical conditions and post‑operative clients under guidance.</em></p></li><li><p><em>• Excellent communication, empathy and discretion appropriate to a VVIP household; professional appearance and manner at all times.</em></p></li><li><p><em>• High levels of organisation, time management and record‑keeping skills; ability to work flexibly including evenings, weekends and travel with the household when required.</em></p></li><li><p><em>• Valid professional insurance and eligibility to work in the UK.</em></p></li><li><p><em>• Fluency in English; additional languages are advantageous but not essential.</em></p></li></ul><p><strong>Additional Information</strong></p><ul><li><p>Opportunity to work within a private, high‑calibre household environment focused on personalised wellbeing and discretion.</p></li><li><p>Competitive remuneration and benefits commensurate with experience and professional qualifications.</p></li></ul>

<ul><li>Handle customer calls and ensure smooth operation of desktop computers, laptops, and related devices</li><li>Resolve hardware and software issues to maintain productivity</li><li>Troubleshoot and resolve issues related to hardware components (CPU, RAM, storage, peripherals)</li><li>Ask targeted questions to diagnose problems</li><li>Guide users with simple, step-by-step instructions</li><li>Install, configure, and maintain operating systems (Windows, macOS)</li><li>Deploy and support software applications (productivity suites, antivirus, security tools)</li><li>Provide technical assistance with printers, scanners, and other peripherals</li><li>Troubleshoot network connectivity issues, including wireless and wired connections</li><li>Configure network settings and troubleshoot VPN connections</li><li>User Account Management - Create, modify, and delete user accounts</li><li>Manage user permissions and access rights</li><li>Provide remote technical support using tools like TeamViewer or Remote Desktop</li><li>Visit user workstations to resolve hardware or software issues that cannot be addressed remotely</li><li>Proactively analyze root causes for repeated incidents</li><li>Track and manage IT assets including computers, peripherals, and software licenses</li><li>Create and maintain technical documentation, KBs for troubleshooting procedures and user guides</li><li>Provide management reports (Statistics, Trend analysis, Corrective Action)</li><li>Perform remote software distribution</li><li>Improve skills in line with new technology rollouts in the IT Department</li><li>Gather user requirements, analyze them and make recommendations</li><li>Identify misuse and misappropriation of IT assets and report violations to IT Management</li><li>Perform other duties and responsibilities as assigned by line Manager</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Knowledge of Microsoft products and ITIL Processes (mandatory ITIL certification Foundation level or higher)</li><li>Experience with ticketing systems (ServiceNow, HPSM, Manage Engine, Ivanti)</li><li>Experience with remote support tools (TeamViewer, Remote Desktop)</li><li>Familiarity with cloud platforms (AWS, Azure, Google Cloud)</li><li>Experience with Active Directory, Exchange, and Office 365</li><li>Ability to explain technical concepts clearly to non-technical users</li><li>Effective listening skills</li><li>Patience, empathy to deal with frustrated or anxious users</li><li>Ability to build rapport and trust with end-users</li><li>Ability to work effectively as part of a team</li><li>Willingness to share knowledge and assist colleagues</li><li>Ability to adapt to changing priorities and work environments</li><li>Openness to learning new technologies and processes</li><li>Adaptability to work outside regular business hours for critical systems</li><li>Strong commitment to continuous learning and professional development</li></ul>

<ul><li>Follow up the daily operation with the supervisors, charge hands and closing work orders</li><li>Oversee MEP systems&#x27; operation and maintenance within a facility management framework, ensuring optimal performance and minimal downtime.</li><li>Conduct regular inspections and audits of MEP systems, identifying and rectifying deficiencies to maintain compliance with regulations and standards.</li><li>Develop and implement preventive maintenance programs for MEP equipment, extending their lifespan and reducing operational costs.</li><li>Manage and coordinate MEP-related projects, including renovations, upgrades, and new installations, from inception to completion.</li><li>Provide technical support and guidance to facility management teams on MEP-related issues, troubleshooting problems and offering solutions.</li><li>Prepare and review technical documentation, including drawings, specifications, and reports, ensuring accuracy and completeness.</li><li>Manage budgets for MEP maintenance and projects, controlling costs and ensuring efficient resource allocation.</li><li>Liaise with contractors and vendors, ensuring their work meets quality standards and adheres to project timelines.</li><li>Implement energy-efficient practices and technologies to optimize MEP system performance and reduce environmental impact.</li><li>Stay abreast of industry best practices, emerging technologies, and relevant codes and regulations to maintain expertise and enhance service delivery.</li><li>Assisting and completing the works given by the Facilities Manager</li><li>In charge of the day-to-day preventative and corrective maintenance</li><li>Perform inspection and evaluation of systems and structures for the facilities as well as Snagging and DE snagging.</li><li></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Possesses a Bachelor&#x27;s degree in Mechanical, Electrical, or a related engineering discipline.</li><li>Holds professional engineering (PE) licensure or equivalent certification, demonstrating professional competence.</li><li>Minimum of 5 years of experience in MEP engineering, with a focus on facility management.</li><li>Demonstrates in-depth knowledge of MEP systems, including HVAC, electrical, plumbing, and fire protection.</li><li>Proven experience in managing and maintaining MEP systems in commercial or industrial facilities.</li><li>Familiar with relevant codes, standards, and regulations, such as NFPA, ASHRAE, and local building codes.</li><li>Exhibits strong project management skills, including planning, scheduling, and budget management.</li><li>Demonstrates excellent communication and interpersonal skills, capable of interacting with diverse stakeholders.</li><li>Proficient in using relevant software and tools, such as AutoCAD, Revit, and CMMS systems.</li><li>Shows strong analytical and problem-solving abilities, with the capacity to diagnose and resolve complex MEP issues.</li></ul><br/>

<p>Bazar Real Estate is hiring an in-house creative to handle all visual content for our property listings and marketing from shoot to final edit. This is a hands-on, full-cycle role: you shoot it, you edit it, you deliver it.</p><br><p><strong>Important — Please Read Before Applying</strong></p><br><ol><li><p><strong>Applicants must be currently physically located in Abu Dhabi city.</strong> We are not considering candidates based in other Emirates, other countries, or anyone planning to relocate to Abu Dhabi after being hired. You must already be living in Abu Dhabi and able to start immediately.</p></li><li><p><strong>This is not a content creation or social media role.</strong> We need someone with direct, hands-on experience operating a professional camera and gimbal/stabilizer, and editing video themselves — not managing others who shoot/edit, and not a general content creator or social media manager.</p></li><li><p><strong>Applications that don't meet both of the above</strong>, or that don't include a real estate-specific portfolio, will not be reviewed.</p></li></ol><br><p><strong>Responsibilities</strong></p><br><ol><li><p>Shoot professional photography and video for residential and commercial listings (interiors, exteriors, drone where applicable, lifestyle/community shots).</p></li><li><p>Edit and color-grade video into listing walkthroughs, social reels, and marketing content.</p></li><li><p>Retouch and edit photography for portals (Bayut, Property Finder, Dubizzle) and brochures.</p></li><li><p>Manage own equipment, scheduling, and turnaround against listing deadlines.</p></li><li><p>Coordinate with the sales and marketing team on shoot priorities and brand consistency.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Minimum 2–3 years' experience shooting and editing real estate content specifically.</p></li><li><p>Currently residing in Abu Dhabi city — not elsewhere in the UAE, not abroad.</p></li><li><p>Own camera equipment and editing setup; proficient in Adobe Premiere Pro, Lightroom/Photoshop</p></li><li><p>Real estate/property video and photo portfolio required with application — no exceptions</p></li><li><p>Valid UAE residency/visa status.</p></li></ol><br><p><strong>What We Offer</strong></p><ul><li><p>Full-time position with steady listing pipeline</p></li><li><p>Salary: AED 6,000–10,000/month, based on experience and portfolio strength</p></li></ul><br><p><strong>To Apply</strong> Apply directly through Naukri gulf. <strong>Include a link to your real estate video/photo portfolio or reel in your CV or cover note</strong> — applications without a portfolio link, or from candidates not currently based in Abu Dhabi city, will not be considered.</p>

<ul><li><p>Prepare and record accurate journal entries in the general ledger based on daily transactions and supporting documentation.</p></li><li><p>Assist in the preparation and review of monthly, quarterly, and annual financial statements and reports.</p></li><li><p>Reconcile bank accounts, vendor statements, intercompany balances, and general ledger accounts regularly.</p></li><li><p>Maintain accurate records of accounts payable and accounts receivable transactions in line with company policy.</p></li><li><p>Review and process invoices, staff claims, supplier payments, and petty cash transactions while ensuring adherence to approval workflows.</p></li><li><p>Ensure all accounting entries are backed by valid supporting documentation and follow standard chart of accounts.</p></li><li><p>Support the month-end and year-end closing process, including accruals, prepayments, and depreciation calculations.</p></li><li><p>Collaborate with internal departments and business units to gather information for financial reporting and variance analysis.</p></li><li><p>Assist with preparation and coordination of internal and external audits by providing requested documentation and explanations.</p></li><li><p>Adhere to internal control standards and recommend improvements to increase process efficiency and reduce financial risk.</p></li><li><p>Ensure compliance with applicable UAE VAT regulations and assist with VAT return preparation and reconciliations.</p></li><li><p>Support the fixed asset accounting process including additions, retirements, transfers, and depreciation.</p></li><li><p>Participate in the standardization of processes across shared services and recommend automation opportunities.</p></li><li><p>Maintain financial data integrity in the ERP system and coordinate updates with IT and finance teams.</p></li><li><p>Perform any additional finance-related tasks and special projects as assigned by the line manager or finance leadership.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education and Certification</strong></p><ul><li><p>Bachelor’s degree in Accounting, Finance, or Commerce is required.</p></li></ul><p><strong>Knowledge and Skills</strong></p><ul><li><p>Strong understanding of accounting principles, standards, and practices.</p></li><li><p>Proficiency in ERP systems (e.g., Oracle, SAP, Microsoft Dynamics) and MS Excel (pivot tables, VLOOKUP, etc.).</p></li><li><p>Knowledge of VAT and financial regulations in the UAE.</p></li><li><p>Ability to meet deadlines and work under pressure with high accuracy.</p></li><li><p>Strong analytical, organizational, and time management skills.</p></li><li><p>Effective communication and interpersonal abilities to liaise with cross-functional teams.</p></li><li><p>Familiarity with shared services or multi-entity accounting environments.</p></li></ul><p><strong>Accountant benefit from having experience/competency in:</strong></p><ul><li><p>General ledger accounting</p></li><li><p>Accounts payable/receivable processes</p></li><li><p>Month-end closing</p></li><li><p>Financial reporting</p></li><li><p>UAE VAT compliance</p></li><li><p>Account reconciliation</p></li><li><p>ERP financial modules</p></li><li><p>Financial audits</p></li><li><p>Fixed asset accounting</p></li><li><p>Intercompany transactions</p></li></ul><p><strong>Experience</strong></p><ul><li><p>4+ years of experience in a similar accounting role, preferably within a shared services or healthcare organization in the UAE.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>The Aesthetic and Beauty Specialist is responsible for providing skincare, haircare, body care, and non-medical aesthetic treatments in the clinic while adhering to the highest standards of quality, safety, and professionalism. The role involves following the clinic’s protocols and the instructions of the supervising physician or manager, assessing clients’ needs, providing appropriate consultations, and delivering treatments tailored to each client’s skin condition to achieve optimal results and ensure client satisfaction. </p><ul><li><p>Provide professional skincare, haircare, body care, and facial treatment services within the clinic.</p></li><li><p>Perform non-medical aesthetic treatments in accordance with the clinic’s established protocols.</p></li><li><p>Assist in assessing clients’ skin conditions and recommending the most suitable treatments or services.</p></li><li><p>Provide consultations on skincare and haircare, and recommend appropriate products based on individual needs.</p></li><li><p>Strictly adhere to infection control, sterilization, and hygiene standards at all times.</p></li><li><p>Prepare treatment rooms, equipment, and tools before and after each session.</p></li><li><p>Maintain accurate client records and document all treatments and services provided.</p></li><li><p>Coordinate with physicians and the medical team whenever necessary to ensure appropriate patient care.</p></li><li><p>Deliver exceptional customer service while maintaining professionalism, confidentiality, and client privacy.</p></li><li><p>Promote the clinic’s services and retail products to support business and sales objectives.</p></li><li><p>Stay up to date with the latest trends, technologies, and products in aesthetics and skincare.</p></li><li><p>Comply with all clinic policies, procedures, quality standards, and occupational health and safety requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills</p><ul><li><p>Excellent communication and customer service skills.</p></li><li><p>Good knowledge of skincare, haircare, body care products, and aesthetic treatment techniques.</p></li><li><p>Strong understanding of hygiene, sterilization, and infection control practices.</p></li><li><p>Ability to work effectively within a multidisciplinary medical or aesthetic team.</p></li><li><p>Sales and product promotion skills.</p></li><li><p>Strong attention to detail and a professional appearance.</p></li><li><p>Excellent time management and appointment scheduling skills.</p></li><li><p>Ability to handle client information with discretion, confidentiality, and professionalism.</p></li></ul><p>Work Environment</p><ul><li><p>Work within an aesthetic clinic, dermatology clinic, or medical aesthetic center.</p></li><li><p>Flexibility to work according to the clinic’s operating schedule.</p></li><li><p>Ability to stand for extended periods while providing treatments.</p></li><li><p>Work in a professional environment that requires high standards of cleanliness, precision, and attention to detail.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Attends to all instrument &amp; control equipment breakdowns and planned/ preventive/predictive maintenance work with minimum direction &amp; supervision, within the given time constraint minimizing production downtime.</p></li><li><p>Technically assesses the requirements of allocated jobs and selects the necessary tool&nbsp;and equipment to complete such work.</p></li><li><p>Effectively diagnoses instrument &amp; control breakdowns/failures &amp; troubleshoots failures of plant and equipment with minimal direction.</p></li><li><p>Completes all maintenance work in accordance to the safety procedures, maintenance&nbsp;plans and plant operational&nbsp;requirements.</p></li><li><p>Achieves all equipment calibrations as per the schedule/business requirements.</p></li><li><p>Using the computerized maintenance system (SAP), orders the necessary spare parts from&nbsp;warehouse and maintains records of all maintenance work completed.</p></li><li><p>Monitors any repeated breakdown and recommends proper modification to resolve the problem and completes the required modification to resolve the problem.</p></li><li><p>Provides guidance to newly joined instrument mechanics to familiarize them with the plant and shares the&nbsp;knowledge necessary for them to be fully equipped to carry out maintenance work.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications: Higher secondary or diploma Minimum Experience: Must be familiar with all maintenance tools and should have good knowledge of Plant Safety. The knowledge and experience required in the position is that gained previously experience working in a power or desalination plant and with exposure preferably to any of the maintenance and calibration of the following field instrumentation: Pressure, temperature, level, &amp; flow measuring devices Pneumatic &amp; Hydraulic valve actuation systems CO2 Fire Protection systems Infrared Gas Detection systems Working under time and technical pressure, and knowing that any mistake/error made will substantially cost the power station either on delay, equipment damage, or personnel injury. He can be assigned and work on shift duty. He can be called out any time to attend to breakdown work for the shift operation manager. He has to keep abreast with new technologies and control concepts. Working in very hot, dirty environment, and high level platforms. Skills: Must be able to read and understand engineering drawings and manuals. Must have knowledge / experience in the field of electrical, electronics, computer, hydraulic, and pneumatic devices </p></li></ul><p></p></section>

<p>Black Pearl is currently recruiting for a Regulatory Manager on behalf of a leading utilities organization in the UAE. This is a strategic role responsible for managing regulatory affairs, industry compliance, stakeholder engagement, and market governance across the electricity and water sectors. The successful candidate will play a key role in ensuring alignment with regulatory frameworks, market codes, licensing requirements, and industry developments within a rapidly evolving utility environment. We are particularly interested in candidates with experience working within Independent Power Producer (IPP) and/or Independent Water Producer (IWP) environments, utility regulators, electricity and water authorities, transmission companies, or major utility operators. Key Responsibilities • Lead regulatory affairs activities and ensure compliance with all applicable utility regulations, market codes, and licensing requirements. • Act as the primary liaison with regulators, government entities, and industry stakeholders. • Monitor regulatory developments, policy changes, and market reforms affecting the electricity and water sectors. • Assess the impact of regulatory changes on business operations and provide strategic recommendations. • Support tariff reviews, regulatory submissions, consultations, and compliance reporting. • Participate in industry working groups, regulatory forums, and stakeholder engagements. • Develop and maintain strong relationships with utility regulators, market operators, IPPs, IWPs, and relevant government authorities. • Ensure compliance with contractual, commercial, and regulatory obligations associated with power and water procurement arrangements. • Prepare reports, presentations, and regulatory documentation for senior management. • Support business planning by providing regulatory and market intelligence.</p><p>To be considered for this role, you need to meet the following criteria: • Bachelor's Degree in Engineering, Economics, Energy Management, Public Policy, Law, Business Administration, or a related discipline. • Minimum 8–12 years of experience within the utilities sector. • Proven experience in regulatory affairs, market regulation, utility governance, compliance, or policy development. • Strong understanding of electricity and water market structures, regulatory frameworks, licensing requirements, tariffs, and utility governance. Experience working with or supporting: • Independent Power Producers (IPP) • Independent Water Producers (IWP) • Electricity and water regulators • Utility authorities • Transmission and distribution companies • Power and water procurement entities • Strong stakeholder management and communication skills. • Experience preparing regulatory submissions, policy papers, compliance reports, or tariff-related documentation. • Knowledge of utility market reforms, energy transition initiatives, and regulatory best practices is highly desirable. • Arabic language skills would be an advantage.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Associate with sales teams to develop, present, or respond to proposals for specific customer requirements for security systems, including the request for proposal responses and industry-specific solutions.</p></li><li><p>Review BoQs submitted from Presales &amp; Design Engineers to ensure that all items required for the project execution are mentioned and aligned with client’s requirements, RFPs</p></li><li><p>Prepare commercial proposal within the deadline as per company’s pricing/costing standards and ensure that the proposals submitted are free of any omissions.</p></li><li><p>Prepare BOQs to meet quick response upon the directives of the Line Manager</p></li><li><p>Participate in tenders, biddings as per scope and register in company/govt., portals thru appropriate protocols for possible lead generations.</p></li><li><p>Perform marketing initiates for the identification of potential customers and acquire new business thru negotiation and leveraging techniques.</p></li><li><p>Organise and write supporting documents for technical specifications of products</p></li><li><p>Use photographs, drawings, diagrams, animation, and charts to translate complex concepts in order to support users’ understanding</p></li><li><p>Ensure the content is consistent in terms of language, style, format etc.</p></li><li><p>Revise documents for technical terminology in order to ensure accuracy</p></li><li><p>Generate new business and ensure growth of existing accounts</p></li><li><p>Communicate customer feedback into future product and/or service developments</p></li><li><p>Assist clients/ project coordinators by answering technical questions, making technical presentations, and managing customer trials</p></li><li><p>Leverage relationships within organizations to solve technical hurdles and foster awareness of products and solutions</p></li><li><p>Assist coordination among cross-functional teams, clients and stakeholders to meet operational needs</p></li><li><p>Receive, respond and deal to relevant queries and requirements within minimal time frame.</p></li><li><p>Maintain all documents and drawings in share folder / dedicated file under safe custody without any damage or deterioration and with easy traceability to the authorized personnel</p></li></ul><p><em>Perform additional responsibilities that may be added from time to time depending on organisational requirements.</em></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Electrical Engineering, Electronics or a related field, providing a strong technical foundation.</p></li><li><p>Minimum of 3 years of experience in ELV systems sales or a similar role, demonstrating a proven track record of successful sales achievements.</p></li><li><p>Relevant certifications in ELV systems (such as CCTV, Access Control, or Fire Alarm systems) to enhance credibility and expertise.</p></li><li><p>Experience in the security systems industry preferred</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>About the Role:</strong><br><p>We are seeking a PDPL Compliance &amp; GRC Specialist to join our team in the United Arab Emirates. The successful candidate will design, implement and maintain our privacy and governance, risk and compliance (GRC) programs while ensuring adherence to the UAE PDPL and international data protection standards. You will partner with cross-functional teams to manage privacy risks, lead data protection impact assessments, oversee data breach responses, and monitor regulatory developments.</p><br><strong>Responsibilities:</strong><br><ul><li>Develop, implement and maintain policies, procedures and controls to ensure compliance with UAE PDPL and GDPR</li><li>Conduct and manage Data Protection Impact Assessments (DPIAs) and maintain the Records of Processing Activities (RoPA)</li><li>Lead data breach response planning and incident management activities</li><li>Review and update privacy notices, consents and data subject communications</li><li>Oversee consent management processes and tools across business units</li><li>Manage cross-border data transfer mechanisms in line with PDPL and GDPR requirements</li><li>Monitor regulatory changes and guidance from UAE Data Office and international authorities</li><li>Provide training, awareness sessions and advisory support to stakeholders on privacy and GRC matters</li><li>Coordinate internal and external audits and assessments, and drive remediation of findings</li><li>Prepare reports and dashboards on privacy metrics, risk assessments and compliance status</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>4–7 years of professional experience in data protection, privacy compliance or GRC roles</li><li>In-depth technical knowledge of UAE PDPL requirements and GDPR regulations</li><li>Proven experience conducting DPIAs and maintaining RoPA</li><li>Hands-on experience with data breach response processes and incident management</li><li>Technical expertise in privacy notices review, consent management and cross-border data transfers</li><li>Strong skills in regulatory monitoring and interpreting legal guidance</li><li>Excellent analytical, communication and stakeholder management skills</li><li>Bachelor’s degree in Law, Information Security, Computer Science or related field</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Certified Information Privacy Professional (CIPP/E) or Certified Information Privacy Manager (CIPM)</li><li>Experience with GRC platforms and privacy management tools</li><li>ISO/IEC 27701 Lead Implementer or Lead Auditor certification</li><li>Familiarity with UAE Data Office guidelines and local regulatory environment</li><li>Fluency in Arabic and English</li><li>Project management certification (PMP, Prince2)</li><li>Advanced degree in Law, Data Protection or related discipline</li></ul><br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>About the Role:</strong><br><p>As a Cybersecurity GRC Manager based in the United Arab Emirates, you will lead the development, implementation, and oversight of our Governance, Risk, and Compliance framework. You will ensure alignment with regional and international standards, drive risk assessment and remediation activities, manage GRC tool deployments, engage with regulatory bodies, and build a strong security culture through leadership and training.</p><br><strong>Responsibilities:</strong><br><ul><li>Develop and maintain the Cybersecurity GRC framework aligned with ISO 27001, NIST CSF, COBIT, NCA ECC, SAMA CSF, and UAE IA Standards</li><li>Conduct enterprise-wide risk assessments and business impact analyses to identify, evaluate, and prioritize security risks</li><li>Design, implement, and update information security policies, standards, and procedures</li><li>Lead the implementation and optimization of GRC tools including ServiceNow GRC, MetricStream, and Archer</li><li>Monitor compliance with UAE regulatory requirements and engage with local regulatory bodies</li><li>Coordinate and deliver organization-wide security awareness training programs</li><li>Develop and track GRC metrics and dashboards to report on program performance</li><li>Manage, mentor, and develop a high-performing GRC team</li><li>Collaborate with IT, legal, audit, and business stakeholders to integrate GRC processes into business operations</li><li>Stay current on emerging cybersecurity regulations, best practices, and industry trends in the UAE</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>8–12 years of hands-on experience in cybersecurity GRC roles</li><li>Deep technical knowledge of ISO 27001, NIST CSF, COBIT, NCA ECC, SAMA CSF, and UAE IA Standards</li><li>Proven experience conducting risk assessments and business impact analyses</li><li>Strong expertise in developing and implementing information security policies and procedures</li><li>Hands-on experience implementing and managing ServiceNow GRC, MetricStream, and Archer platforms</li><li>Demonstrated ability to engage with regulatory bodies and ensure compliance with regional regulations</li><li>Experience designing and delivering security awareness training programs</li><li>Proven leadership skills with experience managing and mentoring teams</li><li>Excellent communication, stakeholder management, and presentation skills</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Certifications such as CISSP, CISM, CRISC, or ISO 27001 Lead Implementer</li><li>Experience with additional GRC platforms or custom tool integrations</li><li>Advanced degree in Cybersecurity, Information Security, or a related field</li><li>Familiarity with other compliance frameworks such as PCI DSS or GDPR</li><li>Prior experience in the financial services or government sector within the UAE</li></ul><br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet and welcome customers on arrival at the store, ensuring shopping tools and catalogues are available.</p></li><li><p>Provide bags or trollies as appropriate to facilitate the shopping journey.</p></li><li><p>Respond to customer needs efficiently to minimize queues.</p></li><li><p>Handle routine customer complaints promptly and courteously.</p></li><li><p>Greet and welcome customers on arrival at Smaland and explain the Smaland admission policy in a friendly manner.</p></li><li><p>Make announcements and pages to customers if there is any issue with the children in the playroom area.</p></li><li><p>Follow SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, or vouchers.</p></li><li><p>Compute and record transactions ensuring 100% accuracy for all register transactions.</p></li><li><p>Count and record the float before trading and upon close of trading to ensure accurate cash handling.</p></li><li><p>Prepare daily, weekly, and monthly reports of transactions at the returns &amp; exchange desk for reconciliation.</p></li><li><p>Ensure customers who come to the Returns &amp; Exchange desk perceive the policy as generous and quick.</p></li><li><p>Handle returns and exchange issues based on own judgment and management's guidelines.</p></li><li><p>Use information from Returns &amp; Exchange desk to detect and act upon product faults or safety issues.</p></li><li><p>Brief the Duty Manager on complaints requiring management assistance.</p></li><li><p>Ensure the safety of children in Smaland is the main priority, providing a safe environment.</p></li><li><p>Adhere to all system procedures as per policy.</p></li><li><p>Prepare reports for analyzing trends on sales, profitability, and performance of the store.</p></li><li><p>Book IKEA services such as Home Delivery, Assembly, Measurement.</p></li><li><p>Follow up on out-of-stock articles in self-serve.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Proactivity in addressing customer needs and issues.</p></li><li><p>Excellent communication skills across diverse customer demographics.</p></li><li><p>Problem-solving skills with the ability to handle complaints effectively.</p></li><li><p>Ability to work efficiently as part of a team, ensuring smooth store operations.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>High School diploma.</p></li><li><p>Minimum of 2 years experience in a similar customer service role.</p></li><li><p>Proactivity and problem-solving skills.</p></li><li><p>Must have excellent communication and interpersonal skills.</p></li><li><p>Good command of English and preferably Arabic.</p></li><li><p>Strong focus on customer satisfaction and teamwork abilities.</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>About the Role:</strong><br><p>We are seeking a GRC Data Governance Manager to lead and mature our data governance program in the United Arab Emirates. The successful candidate will drive enterprise data governance frameworks, ensure compliance with regional and global regulations, and implement best practices for data classification, quality, privacy impact assessments, and lifecycle management. This role requires a strategic thinker with deep technical expertise and proven non-technical collaboration skills.</p><br><strong>Responsibilities:</strong><br><ul><li>Develop, implement, and maintain an enterprise data governance framework aligned with business objectives and regulatory requirements</li><li>Lead data classification initiatives to ensure accurate labeling and protection of sensitive information</li><li>Oversee data quality management processes, including defining metrics, monitoring data integrity, and driving remediation efforts</li><li>Conduct privacy impact assessments (PIAs) and ensure adherence to privacy laws and internal policies</li><li>Define and manage data lifecycle processes from creation through archival and disposal</li><li>Collaborate with legal, compliance, IT, and business stakeholders to ensure regulatory compliance (e.g., UAE PDPL, GDPR)</li><li>Monitor and report on data governance metrics and KPIs to senior management</li><li>Provide training, guidance, and support to teams on data governance policies and procedures</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>Bachelor’s degree in Computer Science, Information Management, Business Administration, or related field</li><li>7–10 years of experience in data governance, GRC, or related roles</li><li>Proven technical expertise in enterprise data governance frameworks and tools</li><li>Demonstrated experience with data classification and metadata management</li><li>Hands-on experience in data quality management, including profiling, cleansing, and monitoring</li><li>Practical knowledge of Privacy Impact Assessments and data protection principles</li><li>Solid understanding of data lifecycle management and retention policies</li><li>Strong knowledge of regulatory compliance requirements (e.g., UAE PDPL, GDPR) and ability to translate them into technical and operational controls</li><li>Excellent analytical, problem-solving, and communication skills</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Master’s degree in Information Governance, Data Science, or related discipline</li><li>Professional certifications such as DGSP, CIPM, CIPP/E, or CRISC</li><li>Experience working within the UAE or broader Middle East regulatory environment</li><li>Familiarity with leading data governance and metadata management tools (e.g., Collibra, Alation)</li><li>Project management certification (PMP, Prince2) or experience leading cross-functional projects</li></ul><br></div></section>