Jobs In Al Mankhool
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Immediate joiner is required<br>Job Title: Customer Service Executive (Arabic & English) Location: Ajman, UAEEmployment Type: Full-Time<br>About the Role We are looking for a proactive, customer-focused, and sales-driven Customer Service Executive who is fluent in both Arabic and English. The ideal candidate will be responsible for delivering exceptional customer service across multiple communication channels while driving sales through customer engagement and abandoned cart recovery. This role requires excellent communication skills, the ability to multitask in a fast-paced e-commerce environment, and a passion for providing outstanding customer experiences.<br>Key Responsibilities Handle inbound and outbound customer calls professionally and efficiently. Contact customers with abandoned carts to recover lost sales and increase conversions. Respond to customer inquiries via phone, Whats App, email, live chat, and social media. Resolve customer complaints with professionalism and empathy while ensuring customer satisfaction. Process order cancellations, modifications, exchanges, and refund requests. Retain customers by understanding the reason for cancellation and offering suitable alternatives, product recommendations, or solutions whenever possible. Follow up with customers regarding pending orders, deliveries, payments, and service requests. Provide accurate information about products, promotions, pricing, availability, and company policies. Upsell and cross-sell products whenever appropriate to maximize revenue. Build strong customer relationships to encourage repeat purchases and brand loyalty. Coordinate with the warehouse, logistics, and e-commerce teams to resolve order-related issues. Escalate complex customer issues to the appropriate department when required. Maintain accurate customer records and update all interactions in the CRM or Shopify system. Ensure all customer communications are handled in a professional, friendly, and timely manner. Assist customers before, during, and after their purchase journey to deliver an exceptional shopping experience.<br>Requirements Minimum 2–3 years of experience in Customer Service, Call Center, or E-commerce Support. Fluent in Arabic and English (spoken and written) is mandatory. Excellent verbal and written communication skills. Strong sales and negotiation skills with the ability to convert inquiries into sales. Experience in handling inbound and outbound calls. Experience with Whats App Business, email support, live chat, and CRM systems. Experience with Shopify or any e-commerce platform is an advantage. Ability to handle multiple tasks simultaneously while maintaining accuracy. Strong problem-solving and conflict resolution skills. Ability to work under pressure in a fast-paced environment. Professional, positive, and customer-focused attitude. Good computer skills, including Microsoft Office and Google Workspace.<br>Preferred Qualifications Previous experience in the perfume, beauty, luxury retail, or e-commerce industry. Experience using Shopify, Gorgias, Zendesk, Freshdesk, or similar customer support platforms. Sales-oriented mindset with a proven ability to recover abandoned carts and retain customers.<br>What We Offer Competitive salary. Visa provided. Medical insurance provided. Career growth opportunities. Professional and supportive work environment. Training and development programs. Opportunity to work with a leading e-commerce and luxury retail company.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>Verify, process, and record supplier invoices accurately in the ERP system.</p></li><li><p>Perform three-way matching (Purchase Order, Goods Receipt Note, and Invoice) before invoice processing.</p></li><li><p>Ensure correct allocation of GL accounts, cost centres, and VAT codes.</p></li><li><p>Reconcile supplier statements and resolve invoice discrepancies in a timely manner.</p></li><li><p>Prepare supplier payment proposals and coordinate with Treasury for payment processing.</p></li><li><p>Process petty cash reimbursements and project advance claims.</p></li><li><p>Perform daily bank reconciliations and investigate unreconciled transactions.</p></li><li><p>Maintain accurate AP records and supporting documentation.</p></li><li><p>Support month-end closing activities and ensure timely completion of assigned tasks.</p></li><li><p>Liaise with vendors and internal stakeholders to resolve payment-related queries.</p></li><li><p>Ensure compliance with company policies, VAT regulations, and financial controls.</p></li><li><p>Identify process improvement opportunities to enhance efficiency and accuracy within the Accounts Payable function.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Bachelor's degree in Accounting, Finance, or a related discipline.</p></li><li><p>Professional accounting qualification (CA, CMA, ACCA, CPA, or equivalent) is preferred.</p></li><li><p>2–4 years of experience in Accounts Payable within a medium to large organization.</p></li><li><p>Sound knowledge of end-to-end Accounts Payable processes and invoice lifecycle management.</p></li><li><p>Hands-on experience with ERP systems, preferably SAP.</p></li><li><p>Good working knowledge of Power BI and advanced Microsoft Excel.</p></li><li><p>Strong understanding of UAE VAT regulations and accounting principles.</p></li><li><p>Excellent numerical aptitude with strong analytical and problem-solving skills.</p></li><li><p>Highly organized with the ability to manage multiple priorities and meet tight deadlines.</p></li><li><p>Strong attention to detail, accuracy, and commitment to quality.</p></li><li><p>Effective communication and interpersonal skills, with the ability to collaborate across departments and interact with vendors.</p></li></ol><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Analyze technical specifications and drawings provided by clients or architects to determine the scope of work.</p></li><li><p>Calculate quantities of glass and other required materials, considering waste and overage</p></li><li><p>Develop accurate cost estimates by factoring in labor, equipment, materials, and other associated costs</p></li><li><p>Coordinate with suppliers to get quotes for materials and equipment, ensuring the best price and quality</p></li><li><p>Prepare and submit detailed proposals that include scope, costs, schedules, and terms and conditions</p></li><li><p>Provide technical insights during client meetings, addressing any concerns or queries about the proposed solution</p></li><li><p>Collaborate with project managers to hand off the approved estimate details and ensure the project adheres to the proposed costs</p></li><li><p>Stay updated with the latest industry trends, pricing, and materials to ensure estimates remain accurate and competitive</p></li><li><p>Utilize industry-specific software to enhance accuracy and efficiency in the estimation process</p></li><li><p>Maintain accurate records of all estimation documentation for future reference or audit</p></li><li><p>After project completion, review the actual costs versus estimated to refine future estimation processes.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Civil Engineering, Construction Management, or related field</p></li><li><p>Minimum of 5 years of experience in estimation, in the Facade industry.</p></li><li><p>Proficiency in estimation software and tools </p></li><li><p>Ability to scrutinize technical drawings and specifications for accurate material and cost estimation</p></li><li><p>Strong written and verbal communication skills to effectively present estimates and address client concerns</p></li><li><p>Strong mathematical and analytical skills to perform accurate calculations</p></li><li><p>Ability to negotiate with suppliers and vendors for the best prices and terms</p></li><li><p>Ability to manage multiple estimates simultaneously and meet tight deadlines</p></li><li><p>Ability to work collaboratively with sales, project managers, and other stakeholders</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Maintain and control procurement and contract documentation in both physical and electronic filing systems.</p></li><li><p>Ensure all contracts, purchase orders, amendments, correspondence, and supporting documents are properly recorded and updated.</p></li><li><p>Track document status, revisions, approvals, and distribution in accordance with company procedures.</p></li><li><p>Coordinate with procurement, legal, finance, quality, and project teams to collect and maintain required documentation.</p></li><li><p>Ensure proper version control and confidentiality of sensitive documents.</p></li><li><p>Prepare document transmittals, registers, trackers, and reports.</p></li><li><p>Monitor contract expiry dates, renewals, insurance certificates, bank guarantees, and other compliance documents.</p></li><li><p>Support tendering and sourcing activities by maintaining RFQ/RFP documentation and supplier records.</p></li><li><p>Ensure all procurement and contracts documentation complies with company policies and audit requirements.</p></li><li><p>Assist in supplier onboarding documentation and vendor master record updates.</p></li><li><p>Archive completed contracts and procurement files for future reference and audits.</p></li><li><p>Support internal and external audits by providing required procurement and contract records.</p></li><li><p>Maintain accurate logs for incoming and outgoing documents.</p></li><li><p>Follow up with internal stakeholders and suppliers for pending documents and approvals.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The Procurement and Contracts Document Controller is responsible for managing, organizing, tracking, and maintaining procurement and contract-related documents to ensure accuracy, compliance, accessibility, and proper record retention. The role supports procurement and contracts teams by ensuring all documentation is properly controlled throughout the contract lifecycle.</p><ul><li><p>Strong organizational and document management skills.</p></li><li><p>Attention to detail and accuracy.</p></li><li><p>Good communication and coordination skills.</p></li><li><p>Proficiency in Microsoft Office applications.</p></li><li><p>Ability to manage confidential information professionally.</p></li><li><p>Knowledge of procurement and contract processes.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li></ul><br><p>Key Competencies</p><ul><li><p>Document Control</p></li><li><p>Procurement Coordination</p></li><li><p>Contract Administration Support</p></li><li><p>Record Management</p></li><li><p>Compliance Monitoring</p></li><li><p>Time Management</p></li><li><p>Team Coordination</p></li><li><p>Problem Solving</p></li></ul><p></p></section>
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<span>Job Summary <br></span><p>The role is responsible for engaging with customer nutritionists, identifying feed additive opportunities, coordinating product development and trials with suppliers and supporting the Premix & Feed Key Account Sales team in resolving customer concerns and technical challenges.</p><br><br><br>Roles & Responsibilities <br><ul>
<li><strong>Sales Target Achievement</strong> - Achieve monthly and annual targets by volume and revenue. Visit customers to maintain good relationships and understand their needs. Identify business development opportunities to increase market share and profitability.</li>
<li><strong>Customer Relationship Management</strong> - Establish mechanisms to gather input and feedback from customers and customer nutritionists for understanding their requirements. Engage with stakeholders at all levels on technical and commercial matters. Resolve customer complaints and challenges within specified timelines, supporting the Premix/Feed Key Account Sales team to address and resolve any customer issues effectively to maintain a positive company image</li>
<li><strong>Market Study and Analysis</strong> - Conduct market studies to identify emerging trends, competitor information, and new business opportunities. Analyze territory and provide reports on customer needs, problems, interests, and potential for new business.</li>
<li><strong>Quotations and Price Offers</strong> - Arrange price offers and quotations in coordination with direct managers and the finance department. Engage with suppliers to formulate and develop required farm/lab trials for new product introduction. Send reports of customer needs, problems, interests and competitive activities to management.</li>
<li><strong>Exhibitions and Promotional Activities</strong> - Participate in exhibitions, industry sales forum events, and promotional activities as required by management. Engage with customer nutritionists to discuss new feed additive opportunities for IFFCO. Support the company in branding services and products.</li>
<li><strong>Credit Policy Adherence</strong> - Ensure adherence to the credit policy. Follow up with dealers/customers regularly to ensure timely collection of dues in alignment with credit limits and collection target plans.</li>
<li><strong>People Management</strong> - Allocate work, nominate for training, conduct performance reviews, and manage leave and overtime for efficiency.</li>
<li><strong>Techno-Commercial Expertise</strong> - Apply technical expertise in Poultry/Dairy Nutrition and Formulation to support commercial activities. Engage with suppliers and internal teams to develop and validate new products through farm/lab trials. Translate customer needs into functional products working closely with IFFCO internal teams to ensure successful product development and delivery.</li>
</ul><br><br>KPIs <br><ul>
<li>Adherence to sales targets % Increase in customer base</li>
<li>Customer satisfaction score Behaviour with the team & customers</li>
<li>Adherence to On-Shelf Availability targets Market study reports</li>
<li>Adherence to collection targets Timely arrangement of price offers and quotations</li>
<li>Participation in events Brand visibility and promotion</li>
<li>Adherence to credit policy Timely collection of dues</li>
<li>Achievement of KPIs. Efficiency in leave and overtime management.</li>
<li>Number of new products introduced Successful farm/lab trial completion rate</li>
</ul><br><br>Work experience requirement <br><ul>
<li>12+ years experience in Feed Sales, Premix Sales, Nutritionist in feed additive company, and Distribution management & farm feed / premix sales management</li>
</ul><br><br>Qualification <br><ul>
<li>Bachelor’s degree in veterinary medicine</li>
</ul><br><br>Technical Skills <br><br><br>
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<p><span><span>If you’ve got the charm, we’ve got the front desk! Join our fun and friendly gang as a Guest Service Agent. </span></span></p><br><p><span><span>About Us</span></span></p><br><p><span><span>A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Where every day brings new discoveries, fresh experiences, and unexpected ideas.</span></span></p><br><p><span><span>The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotel’s neighborhood story, the story of Dubai Creek. </span></span></p><br><p><span><span>And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels, </span><span>we’re</span><span> excited to meet spirited characters who can delight the most curious guests.</span></span></p><br><p><span><span>Your Day to Day</span></span></p><br><p><span><span>We’re not just after someone to stand behind a desk – we’re looking for a people person, someone who brings good vibes, quick thinking, and a big smile to every shift. </span></span></p><br><p><span><span>As a Guest Service Agent, you’ll be welcoming guests like old friends, handling check-ins, check-outs, room keys, payments, and all the little details in between. You’ll be answering questions, solving mini-mysteries (like “where’s the best karak around here?”), and connecting the dots across departments to keep things flowing smoothly. You’ll work closely with Housekeeping, Engineering, and the rest of the Front Office gang to make sure everything’s running like clockwork. </span></span></p><br><p><span><span>Expect to be on your feet, think on the fly, and bring your personality to the role, because we’re big on character, not cookie-cutter service. Bonus points if you’ve got a talent for remembering guest names, love sharing cool local tips, or know how to turn a challenging check-in into a glowing review.</span></span></p><br><p><span><span>What We Need From You</span></span></p><br><p><span><span>We want someone who’s confident, friendly, and not afraid to roll up their sleeves. If you’ve worked in a front desk or guest-facing role before, great! If you’ve used Opera PMS, even better. But more than anything, we want someone who’s all about people. You’ll need to juggle a few things at once, stay calm when it’s busy, and always be ready with a “no problem, we’ve got you.” Fluency in English is a must, and if you speak any other languages, that’s a nice plus. You’ll need to be flexible with shifts and bring a good attitude no matter what time of day it is. We’re a creative, curious, slightly quirky bunch, so if you’ve got a little edge and a big heart, you’ll feel right at home.</span></span></p><br><p><span><span>What We Offer</span></span></p><br><p><span><span>Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.</span></span></p><br><p><span><span>What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com</span></span></p><br><br> </div>
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<p>Overview of the Role</p><p>FAMCO is seeking an experienced After Sales Manager – New Product Development to drive aftermarket growth, new business development, and customer expansion across the Oil & Gas, Industrial Equipment, and Marine sectors. This role is responsible for developing and executing growth strategies for aftermarket parts, service contracts, maintenance solutions, and technical support services while identifying new revenue streams and enhancing customer retention.</p><p>The successful candidate will combine strong technical expertise with commercial leadership to drive sales growth, develop new products and services, expand market share, and build long-term relationships with customers operating within Oil & Gas Equipment, Marine Equipment, Air Compressors, and Industrial Applications.</p><p>What You Will Do</p><p>Sales Management and New Business Development</p><ul><li>Lead the growth of aftermarket sales for parts, maintenance contracts, technical services, and customer support solutions.</li><li>Drive new business development initiatives across the Oil & Gas, Marine, Industrial Equipment, and Energy sectors.</li><li>Identify and develop opportunities for new product development and service offerings that support business growth.</li><li>Create and execute sales strategies that achieve annual revenue, profitability, and market share objectives.</li><li>Develop annual maintenance and service contract programs for customers across the United Arab Emirates.</li></ul><p>Customer and Market Development</p><ul><li>Build strong relationships with customers, contractors, engineering companies, and operators within the Oil & Gas and Marine industries.</li><li>Manage key customer accounts while identifying opportunities to increase wallet share and customer retention.</li><li>Prospect and convert customers currently utilizing competitor products and aftermarket services.</li><li>Support customers through technical consultation, service planning, and lifecycle management solutions.</li></ul><p>Product and Market Intelligence</p><ul><li>Gather market intelligence related to Oil & Gas Equipment, Marine Equipment, Air Compressors, and Industrial Products.</li><li>Monitor competitor activities, pricing strategies, customer trends, and emerging market opportunities.</li><li>Work closely with inventory, product management, and operations teams to improve product availability and service performance.</li><li>Contribute to the development of new products, customer support programs, and aftermarket growth initiatives.</li></ul><p>Commercial and Operational Excellence</p><ul><li>Prepare accurate sales forecasts and business plans for parts and labor revenue.</li><li>Monitor performance against sales targets and profitability objectives.</li><li>Support credit management and receivables collection activities.</li><li>Maintain a strong customer relationship management database and customer mapping strategy.</li></ul><p>Required Skills to Be Successful</p><ul><li>Strong experience in Oil & Gas Sales and Industrial Equipment Sales.</li><li>Proven success in New Business Development and New Product Development.</li><li>Experience managing aftermarket sales, service contracts, and customer support programs.</li><li>Strong technical understanding of air compressors, rotating equipment, industrial machinery, or related products.</li><li>Excellent customer relationship management and account development skills.</li><li>Strong negotiation, presentation, and commercial management capabilities.</li><li>Ability to identify market opportunities and convert them into profitable business.</li><li>Strong analytical, forecasting, and strategic planning skills.</li></ul><p>About the Team</p><p>You will join a dynamic team responsible for supporting customers across Oil & Gas, Marine, Industrial Equipment, and Energy sectors. The team focuses on delivering innovative aftermarket solutions, maximizing customer equipment performance, and driving sustainable business growth through technical expertise and exceptional customer service.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>What Equips You for the Role</p><ul><li>Diploma or Degree in Mechanical Engineering.</li><li>Minimum of 5 years of experience in aftermarket sales, Oil & Gas Sales, Industrial Equipment Sales, or Marine Sales.</li><li>Proven experience in New Business Development and customer acquisition.</li><li>Strong knowledge of aftermarket parts, service operations, maintenance contracts, and technical support.</li><li>Experience working with Air Compressors, Industrial Equipment, Oil & Gas Equipment, Marine Equipment, or related products.</li><li>Knowledge of electrical systems, control and instrumentation systems, diesel engines, and electrical motors.</li><li>Demonstrated ability to manage key accounts and deliver commercial growth.</li></ul><p><br></p></div>
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<p><span><span>What's your passion? Whether you're into legal laws, interest in human capital or chess, at At Crowne Plaza</span></span><span><span>®</span></span><span><span> Hotels & Resorts we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. </span></span></p><br><p><span><span>The </span></span><span><span><strong>Crowne Plaza Dubai Marina</strong></span></span><span><span> is the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.</span></span></p><br><p><span><span>With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.</span></span></p><br><p><span><span>We are currently recruiting for a full time <strong>Demi Chef de Partie- Pastry</strong> to join our enthusiastic team at Crowne Plaza Dubai Marina. </span></span></p><br><p><span><span>As a <strong>Demi Chef de Partie- Pastry</strong> you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:</span></span></p><br><ul><li><span><span>Support the Chef de Partie or Sous Chef in the daily operation and work</span></span></li><li><span><span>Work according to the menu specifications by the Chef de Partie or Sous Chef</span></span></li><li><span><span>Keep work area at all times in hygienic conditions according to the rules set by the hotel</span></span></li><li><span><span>Control food stock and food cost in his section</span></span></li><li><span><span>Prepare the daily mis-en-place and food production in pastry & bakery section</span></span></li><li><span><span>Follow the instructions and recommendations from the immediate superiors to complete the daily tasks</span></span></li><li><span><span>Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques</span></span></li><li><span><span>Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions</span></span></li><li><p><span><span>Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</span></span></p><br></li></ul><p><span><span>Ideally, you'll have a minimum of 2 years’ experience in the similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task & meet deadlines and technical proficiency in related software preferable.</span></span></p><br><p><span><span>IHG is more than just a great place to stay; we are also one of UAE’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.</span></span></p><br><p><br><span><span>We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.</span></span></p><br><p><br><span><span>We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.</span></span></p><br><br> </div>
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<p><b>Overview Of The Role:</b></p><p><br></p><p>The Senior Project Manager is responsible for managing the successful delivery of a single large-scale construction project, ensuring it aligns with the Project Director’s objectives and organizational strategic goals. The role demands adherence to budget, timeline, and quality standards within a complex and high-stakes environment. It involves managing multi-disciplinary teams, navigating regulatory requirements, and fostering effective stakeholder communication to achieve a high standard of project delivery. The Senior Project Manager must employ proactive risk management and commit to continuous improvement, collaborating closely with the Project Director to ensure alignment with broader organizational objectives.</p><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Project Execution and Management</p><p> </p><ul><li>Lead the end-to-end delivery of a high-value construction project, ensuring it aligns with the Project Director’s objectives and meets client expectations.</li><li>Ensure the project progresses according to the approved schedule and remains within budget, meeting all programme timelines and financial constraints.</li><li>Oversee all aspects of the project scope, including high-rise, residential, or commercial components, ensuring alignment with specifications and quality expectations.</li><li>Develop and execute a delivery strategy tailored to the project’s unique needs, ensuring alignment with AFEC’s Business Plan and Long-Range Financial Plan.</li><li>Set up clear processes and controls for managing project timelines and resources, optimizing delivery timeline while maintaining high standards of quality and cost-efficiency.</li><li>Establish comprehensive risk management processes to identify, assess, and mitigate risks that could affect project timelines, quality, or profitability.</li></ul><p> </p><p>Financial Management</p><p> </p><ul><li>Oversee the financial aspects of the project, including budgeting, cost forecasting, and implementing financial controls, to ensure alignment with budgetary goals.</li><li>Achieve project profitability targets by managing costs carefully and negotiating favourable subcontractor agreements.</li><li>Ensure diligent contract administration for the project, protecting the company’s financial interests and proactively managing risks associated with cost overruns and delays.</li></ul><p> </p><p>Leadership and Team Coordination</p><p> </p><ul><li>Directly oversee a multidisciplinary team dedicated to the project, ensuring team alignment and cohesion in achieving project goals.</li><li>Recruit, motivate, and retain qualified team members, fostering high performance and accountability within the project team.</li><li>Cultivate a collaborative culture, encouraging open communication and proactive problem-solving.</li><li>Ensure compliance with safety, quality, and environmental standards, fostering a professional and compliant project environment.</li></ul><p> </p><p>Client and Stakeholder Management</p><p> </p><ul><li>Serve as the main point of contact for the client’s project team, maintaining consistent and clear communication.</li><li>Manage client expectations proactively, aligning project delivery with client requirements.</li><li>Act as the liaison between clients, contractors, and internal teams, ensuring clear communication and timely issue resolution.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Proficiency in project scheduling software such as Primavera P6 or MS Project.</li><li>Skilled in budget management and cost control to identify cost-saving opportunities without compromising quality.</li><li>Expertise in risk management and quality assurance standards to ensure compliance.</li><li>Excellent communication skills to engage and manage relationships with stakeholders while providing clear, consistent updates.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Bachelor’s or Master’s Degree in Civil Engineering, Construction Management, or a related field.</li><li>Professional certifications such as PMP or PRINCE2 are preferred.</li><li>12 to 15 years of experience managing large-scale construction projects with a demonstrated ability to meet strict timelines and budgets.</li><li>Proven track record of successful project delivery, particularly in managing multidisciplinary teams, including design and procurement, within a construction setting.</li><li>Strong understanding of project management principles, safety standards, and quality assurance practices specific to large-scale construction projects.</li></ul><p><br></p></div>
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<p><span><span>At <strong>Hotel Indigo Dubai Downtown</strong>, we’re all about stories, style, and keeping things beautifully unpredictable. Behind the scenes, our accommodation team makes sure our colleagues’ home-away-from-home is just as comfortable and welcoming as the guest experience. And that’s where you come in!</span></span></p><br><p><span><span>We’re on the lookout for </span><span><strong>Staff </strong></span><span><strong>Housing Attendant</strong> who’s got an eye for detail, a knack for neatness, and the heart of a true host.</span></span></p><br><p><span><span>About Us</span></span></p><br><p><span><span>A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.</span></span></p><br><p><span><span>And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.</span></span></p><br><p><span><span>The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighbourhood story; the story of Dubai creek. </span></span></p><br><p><span><span>Your Day to Day</span></span></p><br><p><span><span>From preparing and setting up rooms to warmly welcome new colleagues, to keeping shared spaces spotless and cozy, you’ll be the heartbeat of our colleague housing. </span></span></p><br><p><span><span>You’ll oversee routine cleaning schedules and periodic deep-cleaning programs; while also carrying out regular inspections to make sure everything reflects Hotel Indigo’s standards of comfort, safety, and care. When maintenance issues pop up, you’ll be quick to raise and follow up on requests, making sure nothing slips through the cracks. You’ll help restock essentials and supplies, keep inventory neat and organized, and support in hosting accommodation events and activities that bring our gang together. </span></span></p><br><p><span><span>Beyond the day-to-day, you’ll play a key role in creating a vibrant, welcoming environment where colleagues feel at home; whether it’s the comfort of a freshly prepared room, the ease of a well-kept shared space, or the warmth of a friendly face who helps keep it all running smoothly.</span></span></p><br><p><span><span>What We Need From You</span></span></p><br><p><span><span>We’re looking for someone who brings both skill and spirit to the role. Ideally, you’ll have some previous housekeeping experience (extra brownie points if you’ve worked in staff housing or hotels before), but what really matters is your can-do attitude and pride in a job well done. </span></span></p><br><p><span><span>You’re the kind of person who can roll up their sleeves and get things done, with energy to spare and a smile that makes even routine tasks shine. You work just as confidently on your own as you do as part of a team, and you know how to balance independence with collaboration. Most importantly, you’ve got a sharp eye for the little details that make a big difference, the ones that turn a simple space into a warm, welcoming home.</span></span></p><br><p><span><span>What We Offer</span></span></p><br><p><span><span>Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.</span></span></p><br><p><span><span>What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com</span></span></p><br><br> </div>
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<p><span><span><strong>About Us</strong></span></span></p><br><p><span><span>A little curiosity can take you anywhere. So, at Hotel Indigo Dubai Downtown, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.</span></span></p><br><p><span><span>And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo Dubai Downtown, we’re excited to meet spirited characters who can delight the most curious guests.</span></span></p><br><p><span><span><strong>Your Day to Day</strong></span></span></p><br><p><span><span>As a Duty Manager, you will be front and centre of our stage, actively working to aid the Guest Experience by building connections with our guests and being imaginative to craft wonderful memories. </span></span></p><br><p><span><span>You will be someone who likes to get to know people, able to start a conversation and socialise with our guests and colleagues. You will establish and develop personal contact with our guests with the ultimate aim of enhancing the feeling of comfort, warmth and care throughout their stay. </span></span></p><br><p><span><span>This role will perpetuate the Hotel Indigo Dubai Downtown’s neighbourhood story and strong service culture for the Front Office Department. You will inspire colleagues to become experts of the local attractions, helping curate authentic experiences and recommendations for guests to create memories that will last a lifetime.</span></span></p><br><p><span><span>Your duties will include assisting the Guest Experience Manager – Front Office in representing the brand by successfully administering and executing all front office operations daily. You will be responsible for proactive lobby management as well as a consistent, passionate approach to exceptional guest experience. You’ll also champion the individuality of colleagues and foster a work environment of care, empowerment, and recognition. </span></span></p><br><p><span><span>The role will require frequent liaison will all departments to ensure a seamless guest experience.</span></span></p><br><p><span><span><strong>What We Need from You</strong></span></span></p><br><p><span><span>This is a great opportunity for talented hospitality professionals to step up in their career and experience a new challenge in a trendy lifestyle brand.</span></span></p><br><p><span><span>We’re looking for a Duty Manger with a minimum of 2 years’ experience in a similar role in hotel operations. Ideally, you’ll have worked within a boutique or lifestyle hotel. </span></span></p><br><p><span><span>A true maestro of hospitality who can effortlessly orchestrate unforgettable guest experiences. Picture someone who not only understands the art of making guests feel like VIPs but can also sprinkle a bit of magic to turn each stay into a story worth sharing. We want someone with a knack for anticipating needs, a dash of charisma to brighten every interaction, and the finesse to transform challenges into opportunities for stellar service. If you're the kind of Rockstar who thrives on creating moments that linger in the hearts of guests long after checkout, we want you to join our team and redefine the meaning of true hospitality!</span></span></p><br><p><span><span>If you are this person, we’d like to meet you!</span></span></p><br><p><span><span><strong>What we offer</strong></span></span></p><br><p><span><span>Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.</span></span></p><br><p><span><span>What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. </span></span></p><br><br> </div>
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<p><span><span><strong>About Us</strong></span></span></p><br><p><span><span>Welcome to voco. Drawing on our years of experience in delivering True Hospitality, voco Hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters that make memorable travel dependable. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that stand out from the crowd.</span></span></p><br><p><span><span>Becoming part of the family, everyone’s a host…</span></span></p><br><p><span><span>Every great stay starts with a great host, who are the beating heart of our hotels. Our teams are there when people need them but, give them space to relax. It’s these thoughtful touches that give our service the balance guests adore: natural and easy-going but, also friendly without being over the top.</span></span></p><br><p><span><span>voco Dubai Palm The Palm is conveniently located on the trunk of the manmade island while being part of “Palm West Beach”, a trendy and vibrant spot with an array of exceptional dining concepts. </span></span></p><br><p><span><span><strong>Your day to day</strong></span></span></p><br><p><span><span> As a General Technician, you will be responsible for carrying out preventative and corrective maintenance works related to electrical, mechanical, plumbing, carpentry, painting, HVAC and general building services throughout the hotel. You will ensure that all hotel facilities, equipment and guest areas are maintained in a safe, efficient and operational condition while providing prompt support to guests and operational departments.</span></span></p><br><p><span><span><strong>General Tasks and Responsibilities:</strong></span></span></p><br><ul><li><p><span><span>Proper handling of engineering repair and maintenance supplies, spare parts, machines, tools, and equipment.</span></span></p><br></li><li><p><span><span>Carry out preventive and corrective maintenance as per the Engineering Maintenance Schedule to avoid breakdowns and equipment failures.</span></span></p><br></li><li><p><span><span>Attend and complete maintenance requests and work orders promptly and efficiently.</span></span></p><br></li><li><p><span><span>Ensure all hotel equipment, fixtures, furniture, and building services are functioning properly and maintained to hotel standards.</span></span></p><br></li><li><p><span><span>Perform routine inspections of guest rooms, public areas, back-of-house areas, and plant rooms.</span></span></p><br></li><li><p><span><span>Troubleshoot and repair minor electrical, mechanical, plumbing, carpentry, painting, and HVAC-related issues.</span></span></p><br></li><li><p><span><span>Coordinate with Team Leader, Duty Engineer, or Maintenance Engineer regarding work schedules and obtain proper instructions for assigned tasks.</span></span></p><br></li><li><p><span><span>Ensure all Engineering Standard Operating Procedures and safety procedures are followed during maintenance activities.</span></span></p><br></li><li><p><span><span>Submit necessary reports and update maintenance records as required by the Team Leader, Duty Engineer, or Maintenance Engineer. </span></span></p><br></li><li><p><span><span>Coordinate with concerned departments in a courteous and efficient manner before carrying out maintenance work. </span></span></p><br></li><li><p><span><span>Maintain cleanliness and organization of workshops, plant rooms, and work areas. </span></span></p><br></li><li><p><span><span>Be an active participant in the Hotel Energy Conservation Program. </span></span></p><br></li><li><p><span><span>Understand and strictly adhere to the Rules & Regulations established in the Colleagues’ Code of Ethics and the Hotel’s policies on Fire, Hygiene, Health, Safety, and Environmental standards. </span></span></p><br></li></ul><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><span><span>Certified in Electrical Engineering is desirable</span></span></li><li><span><span>Two years’ operating experience in a hotel Engineering department.</span></span></li><li><span><span>A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco service standards </span></span></li><li><p><span><span>A true “team-player” mentality and flexible attitude towards a diverse set of tasks</span></span></p><br></li></ul><p><span><span><strong>What we offer</strong></span></span></p><br><p><span><span>We’ll reward all your hard work with great salary and benefits – in addition to career development, employee room discounts and great work culture. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. </span></span></p><br><p><span><span>As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit <u>www.http://careers.ihg.com</u>to find out more about us. </span></span></p><br><p><span><span>At IHG, we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies. We are an equal opportunities employer.</span></span></p><br><br> </div>
Reservations Agent – Guest Booking & Revenue Support Specialist at InterContinental Residences Dubai Business Bay
Hospitality & Tourism
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<p>At <strong>InterContinental Residences Dubai Business Bay</strong>, we are seeking a <strong>Reservations Agent</strong> to support and enhance the booking experience for guests while contributing to revenue performance and operational efficiency.</p><br><p>This role is designed for a detail-oriented, guest-focused, and commercially aware professional who understands that every reservation is the beginning of the guest journey—ensuring accuracy, responsiveness, and a seamless booking process from the very first interaction.</p><br><p>This is more than a traditional reservations role.</p><br><p>InterContinental Residences Dubai Business Bay represents refined residential luxury, where every guest interaction is expected to feel personalised, efficient, and intuitive.</p><br><p>You will ensure that all reservations—whether via phone, email, or online channels—are handled with precision, professionalism, and a strong focus on guest needs and revenue optimisation.</p><br><p><span><span><strong>Why This Role Matters</strong></span></span></p><br><p>Reservations are the first impression of the hotel experience.</p><br><p>As a <strong>Reservations Agent</strong>, you will ensure that every booking is handled accurately and efficiently, while also identifying opportunities to enhance guest stays and maximise revenue.</p><br><p>You will support the Assistant Reservations Manager in maintaining system accuracy, rate integrity, and smooth communication with Front Office, Sales, and Revenue teams.</p><br><p>This is a key role in driving both guest satisfaction and commercial success.</p><br><p><span><span><strong>Be the First Touchpoint of the Guest Journey</strong></span></span></p><br><p>You will manage reservation enquiries and bookings while working closely with the Reservations team, Front Office, and Sales departments.</p><br><p>From handling guest inquiries to confirming bookings and managing changes, you will ensure every interaction reflects professionalism, clarity, and attention to detail—setting the tone for a seamless guest experience.</p><br><p><span><span><strong>What We’ll Support You to Do</strong></span></span></p><br><p>• Deliver Accurate & Efficient Reservations: Handle bookings with precision and speed<br>• Support Revenue Performance: Identify upselling opportunities and optimise room revenue<br>• Enhance Guest Experience: Provide clear, helpful, and personalised communication</p><br><p><span><span><strong>The Gig</strong></span></span></p><br><p>Reporting to the <strong>Assistant Reservations Manager</strong>, the Reservations Agent supports all booking operations for InterContinental Residences Dubai Business Bay.</p><br><p>• The Opportunity: Be the first step in the guest journey within a luxury residential hotel<br>• The Strategy: Ensure accuracy, responsiveness, and commercial awareness in reservations<br>• The Impact: Drive guest satisfaction and support revenue optimisation</p><br><p>You will be responsible for managing reservations, guest inquiries, and booking accuracy.</p><br><p><span><span><strong>Stay Human</strong></span></span></p><br><p>At InterContinental, every interaction matters.</p><br><p>This role is about more than processing bookings—it is about building trust, understanding guest needs, and ensuring every reservation reflects care, clarity, and professionalism.</p><br><p><span><span><strong>Your Day-to-Day</strong></span></span></p><br><p>No two days are the same; your responsibilities will span a range of operational and guest-facing activities, including but not limited to:</p><br><p><span><span><strong>Reservations Handling</strong></span></span></p><br><p>• Manage incoming reservations via phone, email, and online channels<br>• Accurately input bookings into the reservation system<br>• Confirm, modify, and cancel reservations as required<br>• Ensure all booking details are complete and correct</p><br><p><span><span><strong>Guest Communication</strong></span></span></p><br><p>• Respond to guest inquiries professionally and promptly<br>• Provide information on room types, rates, and hotel services<br>• Assist guests in selecting suitable accommodation options<br>• Maintain a courteous and service-oriented tone at all times</p><br><p><span><span><strong>Revenue & Upselling Support</strong></span></span></p><br><p>• Identify opportunities to upsell room categories and services<br>• Support rate integrity and availability control<br>• Assist in promoting packages, offers, and long-stay options<br>• Contribute to achieving revenue targets</p><br><p><span><span><strong>System Accuracy & Coordination</strong></span></span></p><br><p>• Maintain accurate reservation records and profiles<br>• Ensure alignment between reservations system and Front Office<br>• Coordinate with Sales, Revenue, and Front Office teams<br>• Monitor booking channels and update availability when required</p><br><p><span><span><strong>Operational Support</strong></span></span></p><br><p>• Assist in daily reservations reporting and tracking<br>• Support group and long-stay bookings when required<br>• Ensure compliance with hotel policies and procedures<br>• Contribute to continuous improvement of reservation processes</p><br><p><span><span><strong>What Success Looks Like</strong></span></span></p><br><p>• Accurate and error-free reservation processing<br>• High responsiveness to guest inquiries<br>• Strong conversion of inquiries into confirmed bookings<br>• Effective upselling and revenue contribution<br>• Seamless coordination with Front Office and Sales teams<br>• Consistent delivery of professional and guest-focused communication</p><br><p><span><span><strong>Who This Role Is Perfect For</strong></span></span></p><br><p>• Detail-oriented and organised hospitality professional<br>• Strong communication and customer service skills<br>• Commercially aware with an understanding of revenue principles<br>• Calm and efficient under pressure<br>• Comfortable working with systems and data<br>• Guest-focused with a proactive mindset</p><br><p><span><span><strong>What We Need From You</strong></span></span></p><br><p>Ideally, you bring some (or all) of the following qualifications and experience:</p><br><p><span><strong>Education</strong></span><br>• Hospitality or business-related qualification preferred</p><br><p><span><strong>Experience</strong></span><br>• 1–3 years in reservations, call centre, or front office roles<br>• Experience in luxury or upscale hotel environments preferred<br>• Knowledge of reservation systems (Opera or similar) required<br>• Understanding of OTA channels and booking platforms beneficial<br>• GCC/Dubai experience is a plus</p><br><p><span><span><strong>Personal Attributes</strong></span></span></p><br><p>• Strong attention to detail and accuracy<br>• Professional and confident communicator<br>• Organised and efficient in managing multiple tasks<br>• Commercially aware and results-oriented<br>• Positive and service-driven attitude<br>• Passionate about delivering seamless guest experiences</p><br><p><span><span><strong>What You Can Expect from Us</strong></span></span></p><br><p>We give our people everything they need to succeed — from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</p><br><p>We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.</p><br><p>We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.</p><br><p><span><span><strong>Ready to Shape the Guest Experience?</strong></span></span></p><br><p>If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people—we’d still love to hear from you.</p><br><p>Join us and be part of shaping distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise will help define how guests connect, unwind, and remember us.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<p><strong>1. AI Product Strategy & Roadmap</strong></p><br><ul><li><p>Define and own the AI product vision, roadmap, and backlog.</p></li><li><p>Identify use cases that deliver measurable business value.</p></li><li><p>Prioritise AI initiatives based on ROI, business impact, complexity, and risk.</p></li><li><p>Align AI initiatives with strategic business objectives.</p></li><li><p>Create business cases and value-realisation frameworks</p></li></ul><br><p><strong>2. AI Solution Design</strong></p><br><p>Work closely with engineers, architects, and data scientists to define:</p><br><ul><li><p>AI workflows</p></li><li><p>Agent orchestration, Design multi-agent workflows for insurance processes.</p></li><li><p>Prompt engineering requirements</p></li><li><p>RAG architecture requirements, Design enterprise RAG architectures</p></li><li><p>Human-in-the-loop controls</p></li><li><p>Explainability requirements</p></li><li><p>Decision-making workflows</p></li></ul><br><p><strong>3. Technical Leadership</strong></p><br><p><strong>Provide technical leadership in following areas</strong></p><br><ul><li><p>LLMs and GenAI architecture</p></li><li><p>Agentic AI frameworks and components such as Langraph, Transformer and MCP</p></li><li><p>RAG architectures</p></li><li><p>Prompt engineering</p></li><li><p>Vector databases</p></li></ul><br><p><strong>4. Data & AI Governance</strong></p><br><p>Ensure adherence to:</p><br><ul><li><p>Responsible AI principles</p></li><li><p>Model governance</p></li><li><p>AI explainability</p></li><li><p>Regulatory compliance</p></li><li><p>Data privacy requirements</p></li><li><p>AI risk management</p></li></ul><br><p><strong>Establish processes for:</strong></p><br><br><ul><li><p>Model monitoring</p></li><li><p>Drift detection</p></li><li><p>Prompt governance</p></li><li><p>Auditability</p></li><li><p>Human review processes</p></li></ul><br><p><strong>5. Adoption & Change Management</strong></p><br><ul><li><p>Drive business adoption.</p></li><li><p>Define KPIs and success measures.</p></li><li><p>Measure realised business benefits.</p></li><li><p>Conduct training and enablement activities.</p></li><li><p>Partner with business leaders to embed AI into operating processes</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, or related discipline.</p></li><li><p>Master's degree preferred.</p></li></ul><br><p><strong>Experience</strong></p><br><ul><li><p>8–12 years of experience in Product Management, Digital Transformation, Technology Delivery, or AI Solutions.</p></li><li><p>Minimum 5 years within Insurance.</p></li><li><p>Proven experience implementing enterprise AI solutions.</p></li></ul><br><p><strong>Required Technical Skills</strong></p><br><p><strong>AI & Generative AI</strong></p><br><p>Must Have</p><ul><li><p>Large Language Models (LLMs)</p></li><li><p>Prompt Engineering</p></li><li><p>Retrieval Augmented Generation (RAG)</p></li><li><p>Agentic AI concepts</p></li><li><p>AI orchestration frameworks</p></li><li><p>AI evaluation methodologies</p></li><li><p>Conversational AI</p></li><li><p>AI governance</p></li></ul>
<p>Enterprise SaaS Business & Growth Manager</p><p><strong>Location:</strong> Abu Dhabi, UAE</p><p>Job Summary</p><p>We are seeking an experienced <strong>Enterprise SaaS Business & Growth Manager</strong> to lead the launch and growth of our Enterprise SaaS business. The role is responsible for developing business strategies, driving go-to-market initiatives, building enterprise partnerships, ensuring regulatory compliance, and identifying new business opportunities. The ideal candidate will have experience in scaling SaaS products, enterprise sales, marketing, and business operations within the UAE market.</p><p>Key Responsibilities</p><ul><li><p>Develop and execute the business strategy for the Enterprise SaaS platform.</p></li><li><p>Lead the setup and commercial launch of the SaaS business in the UAE.</p></li><li><p>Develop and implement go-to-market (GTM), marketing, and customer acquisition strategies.</p></li><li><p>Identify and build relationships with enterprise clients, partners, and key stakeholders.</p></li><li><p>Work closely with product and technical teams to align solutions with market requirements.</p></li><li><p>Develop business processes, operational workflows, and standard operating procedures (SOPs).</p></li><li><p>Ensure compliance with UAE business regulations and technology-related requirements.</p></li><li><p>Monitor market trends, customer needs, and competitor activities to drive business growth.</p></li><li><p>Track business performance and recommend strategies to improve revenue and market penetration.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience</p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.</p></li><li><p>5–8 years of experience in SaaS, enterprise software, business development, or technology consulting.</p></li><li><p>Proven experience in launching or scaling SaaS or enterprise technology solutions.</p></li><li><p>Strong understanding of the UAE technology ecosystem and regulatory environment.</p></li></ul><p>Key Skills</p><ul><li><p>Enterprise SaaS Strategy</p></li><li><p>Business Development & Enterprise Sales</p></li><li><p>Go-to-Market (GTM) Strategy</p></li><li><p>Marketing & Brand Development</p></li><li><p>Business Operations & Process Design</p></li><li><p>Strategic Partnerships</p></li><li><p>UAE Regulatory & Compliance Knowledge</p></li><li><p>Stakeholder Management</p></li><li><p>Excellent communication, negotiation, and presentation skills</p></li></ul>
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<p>The Technical Engineer – Fit-Out is responsible for preparing, reviewing, and coordinating technical drawings and submissions for interior fit-out works, ensuring all details are accurate, coordinated, approved, and buildable to support smooth site execution. Shop Drawings & Technical Submissions Prepare and review shop drawings, coordination drawings, and detailed fit-out layouts. Ensure drawings comply with approved design, specifications, and authority requirements. Prepare and submit material submittal, samples, mock-ups, and technical data sheets. Track approvals and comments, ensuring timely resubmissions. Design Coordination Coordinate with architectural, interior design, MEP, and specialist subcontractors. Identify and resolve technical clashes and discrepancies before construction. Raise and close RFIs in coordination with consultants and site teams. Site Technical Support Provide technical clarification to site engineers, supervisors, and subcontractors. Assist in resolving site technical issues and construction challenges. Ensure correct implementation of approved drawings and details on site. Compliance & Quality Support Ensure works comply with project specifications, codes, and quality standards. Support QA/QC team during inspections and approvals. Assist in preparation of as-built drawings and O&M manuals. Documentation & Reporting Maintain updated drawing registers, submittal logs, and revision controls. Coordinate with planning and procurement teams to align technical approvals with schedule Requirements Bachelor's Degree or Diploma in Civil Engineering, Architecture, Interior Design, or related discipline. Minimum 5–8 years of experience in technical coordination for interior fit-out projects in the UAE/GCC. Experience with commercial, hospitality, retail, residential, and office fit-out projects. Benefits As per industry Norms</p> </div>
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<p>The Estimator – Interior Fit-Out is responsible for preparing accurate cost estimates and tender submissions for interior fit-out, joinery, and refurbishment projects. The role involves reviewing tender documents, preparing Bills of Quantities (BOQs), obtaining supplier and subcontractor quotations, conducting quantity take-offs, and supporting the commercial team in securing profitable projects. Key Responsibilities: Review tender drawings, specifications, BOQs, and contract documents. Prepare accurate quantity take-offs for architectural fit-out, joinery, ceilings, flooring, partitions, finishes, and MEP works. Prepare detailed cost estimates and pricing for interior fit-out and refurbishment projects. Obtain and evaluate quotations from suppliers and subcontractors. Analyse project scope, identify risks, and highlight exclusions or value engineering opportunities. Prepare comprehensive tender submissions, cost breakdowns, and commercial proposals. Coordinate with the design, procurement, engineering, and project teams during the tender stage. Attend site visits and pre-tender meetings to assess project requirements. Update and maintain cost databases, supplier price lists, and historical project costs. Assist in budget preparation, cost planning, and feasibility studies. Participate in tender clarifications, negotiations, and post-tender meetings. Ensure estimates comply with company standards, project specifications, and client requirements. Support the handover of awarded projects to the operations team. Requirements Strong knowledge of interior fit-out materials, finishes, and construction methods. Proficiency in quantity take-offs, BOQ preparation, and cost estimation. Advanced knowledge of AutoCAD, Microsoft Excel, and Bluebeam or similar quantity take-off software. Familiarity with estimation software such as Candy CCS, CostX, PlanSwift, or equivalent is an advantage. Strong analytical, numerical, and commercial acumen. Benefits As per Company Norms</p> </div>
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<p><strong>JOB DESCRIPTION:</strong></p><br><br><p>• Achieve assigned sales targets based on product mix</p><br><br><p>• Meet bank sales team (RMs/WAs) on daily basis to explore opportunities for Insurance sales</p><br><br><p>• Maintaining business pipeline for month in conjunction with RM/WA</p><br><br><p>• Responsible for arranging product training, training refresher for sales team on regular basis.</p><br><br><p>• Responsible to educate sales team on underwriting guidelines to ensure smooth flow of business.</p><br><br><p>• Responsible for arranging training on completion of application/documentation for business sourced to ensure the TAT are maintained.</p><br><br><p>• Responsible to keep the sales team updated with the requirements of business submitted to MetLife</p><br><br><p>• Responsible for field underwriting of New Applications (completeness of relevant documentation)</p><br><br><p>• Provide monthly performance reports of Fund Performance on MetLife platform to sales team.</p><br><br><p>• Facilitate provision of policy statements, Fund fact sheets to sales team on timely basis.</p><br><br><p>• Ensure that all the sales material (Application/brochures etc) are available to sales team at all times.</p><br><br><p>• Attend Joint client meetings with RM/WA.</p><br><br><p>• Tracking of contest qualifiers</p><br><br><p>• Support to work on untapped clients/data of bank to generate new avenues of business.</p><br><br><p>• Focus on RM activation across all segments to increase the business</p><br><br><p>• Providing portfolio synopsis for HNI clients (Million dollar +)</p><br><br><p>• Assist RM/WA in portfolio review of clients on quarterly basis</p><br><br><p>• Drive balanced portfolio mix of protection and savings</p><br><br><p>• Drive balanced premium mix of regular and single</p><br><br><br><p><strong>QUALIFICATIONS, EXPERIENCE, & SKILLS:</strong></p><br><br><p>• Undergraduate degree required (Bachelor)</p><br><br><p>• 2-4 years of experience within retail sales (preferred in insurance, or banking environment)</p><br><br><p>• Sales capabilities</p><br><br><p>• Solid knowledge of Dubai market</p><br><br><p>• Bilingual (Arabic & English)</p><br><br><p>• MS Office</p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>The Workshop / Bodyshop Supervisor - is tasked with optimizing workshop labor and resources to achieve operational efficiency targets. This includes ensuring the repair and service activities conducted by the team meet quality and safety standards within specified timelines. The role seeks to improve business operations by securing external accident repair jobs and enhancing customer satisfaction through efficiency and effective communication.</p></li></ul><p><br><strong>What You Will Do:</strong></p><ul><li><p>Prepare the team for upcoming jobs by allocating job cards according to skill set and efficiency level to maximize throughput.</p></li><li><p>Review pre-order forms to ensure parts requirements match the issues to fix problems effectively.</p></li><li><p>Ensure quality checks are conducted on finished jobs by technicians to minimize return jobs and complaints.</p></li><li><p>Prepare quotations and coordinate with insurance surveyors for approval on accident repair work.</p></li><li><p>Review workshop figures, such as hours sold and worked versus idle hours, and prepare reports for management discussions.</p></li><li><p>Monitor customer communication through Service Advisors to ensure high customer satisfaction.</p></li><li><p>Improve the competency of team members and ensure tools/equipment function correctly.</p></li><li><p>Achieve revenue and gross margin in line with budget figures and seek improvements.</p></li><li><p>Secure business from outside vendors to enhance Tier2 business.</p></li><li><p>Support emergency and 24x7 service for breakdowns and urgent customer needs.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong customer focus and ability to manage customer relationships effectively.</p></li><li><p>Excellent communication skills in English; proficiency in Arabic is a plus.</p></li><li><p>Technical proficiency in vehicle diagnosis and understanding of body shop processes.</p></li><li><p>Proven ability to lead, adapt, and work collaboratively with teams.</p></li></ul><p><br><strong>What Equips You For The Role:</strong></p><ul><li><p>Commercial Vehicle Background – Trucks & Buses</p></li><li><p>Strong Customer & Insurance Network</p></li><li><p>Accident Repair Technical & Commercial Expertise</p></li><li><p>Cost & Profitability Management</p></li><li><p>Multi-Brand Workshop Experience commercial vehicles Preferred.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To coordinate with the clients, external consultants and Project Managers to check and ensure that all design intent and specifications are adhered till handover of the project.</p><br><p><strong>Essential Roles and Responsibilities</strong></p><ul><li><p>Effectively liaise with the Clients, Consultants, Landlords and ATG Managers in the design planning and ensure timely handover of complete and accurate design deliverables of given projects.</p></li><li><p>To assist in the design and detailed development of given projects, monitor progress and offer</p></li></ul><p>suggestions on design amendments or improvements</p><ul><li><p>Ensure that all required deliverables are provided on time, are accurate and in accordance with the</p></li></ul><p>brief, including required variations or adjustments and other specified requirements / documentation</p><ul><li><p>Thoroughly review all allocated client manuals / project applications and ensure compliance on site</p></li><li><p>To liaise with the Site team and ensure they have a proper understanding of information contained in the design documents and respond as and when required to provide additional or supporting design information relevant during the project development / execution</p></li><li><p>Conduct regular site visits for observations and to ensure compliance checks on previously reviewed design work, as well as generate design review reports</p></li><li><p>Advise the Project Manager on problems arising during the project, including all client complaints, errors in design or required site adjustments/ changes and offer suggestions</p></li><li><p>To provide regular project progress reports to Project Manager as required</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p><strong>Education/Certification and Continued Education</strong></p><p>Degree in Fine Arts- Interior Designing with good knowledge of preparing Concept/Detail drawings and designs gained through training or work experience, preferably in interior fit out projects.</p><br><p><strong>Years of Experience</strong></p><p>Fresh graduates or of experience in operating AutoCAD/InDesign with thorough expertise & knowledge to solve design and project execution problems, an added advantage</p><p></p></section>