Area Manager Jobs in UAE
20488 Jobs Found
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<br>Company Description<br><br><p>SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.</p><br><p>Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.</p><br><p>A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.</p><br><br>Job Description<br><br><p>• Take ownership and responsibility for Duty Management shifts</p><br><p>• Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Assistant Director of Rooms</p><br><p>• Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate</p><br><p>• Knowledge of all arrivals and departures, using guest name at all times</p><br><p>• Check current day arrivals and departures, taking appropriate action in the event of fully booked situations</p><br><p>• Fully conversant with current availability situation at any given time, and also future availability</p><br><p>• Complete knowledge of all features and services (including Food & Beverage outlets, spa/gym - menu/price/promotions/hours)</p><br><p>• Fully conversant with all hotel room types, numbers, layout, locations, rates</p><br><p>• Fully conversant with special packages, short and long-term promotions (hotel, outlets, spa)</p><br><p>• Liaise with Housekeeping and Engineering as required for Out Of Order rooms</p><br><p>• Ensure accuracy of input into reservation/front desk systems, and content/legibility of registration cards</p><br><p>• Manage upselling opportunities, email capture and other Front Office initiatives</p><br><p>• Ensure all necessary supplies are available for the Front Desk in order to work efficiently and oversee ordering/completion of Purchase Orders in line with hotel policies and procedures</p><br><p>• Undertake and complete any special projects, tasks or other reasonable request by Assistant Director of Rooms</p><br><p>• Meet and welcome regular, global card holders and VIP guests</p><br><p>• Ensure Front Door entrance is covered at all times</p><br><p>• Ensure guest privacy and security, respecting confidential information</p><br><p>• Maintain and effectively utilize guest profiles through Opera and fully support collection of preferences and Customer Recognition Programme (CRP) role</p><br><p>• Ensure all guest special requests are followed through and administrated</p><br><p>• Ensure Front Desk Agents are fully conversant with correct policies and procedures for: Reservation enquiries and booking requests, allocation of rooms, pre-allocation and handling of Group arrivals, registering guests, offering assistance with luggage and/or escort to guestrooms, VIP guests/walk-ins, and handling complaints/feedback.</p><br><br>Qualifications<br><br><p>• High School Diploma or equivalent required</p><br><p>• College Degree in Business, Hospitality, or Related field preferred</p><br><p>• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel</p><br><p>• Enter and locate work related information using computers and/or point of sale systems • Possess a gracious, friendly, and fun demeanor</p><br><p>• Ability to multitask, work in a fast paced environment and have a high level attention to detail</p><br><p>• Strong verbal and written communication skills in English</p><br><p>• Maintain positive and productive working relationships with other employees and departments</p><br><p>• Ability to work independently and to partner with others to promote an environment of teamwork</p><br><p>• Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations</p><br> </div>
Regional Manager, Fleet Strategy and Planning, MEA-TR, MEATR DSP
Logistics, Supply Chain & Procurement
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<p>At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels through the introduction of pioneering new products and services in the last mile delivery space.<br>The MEATR (Middle East, Africa, and Turkey) Fleet organization is responsible for managing and growing Amazon's Last Mile Fleet across the region. We are seeking an exceptional Senior Manager to lead Fleet Strategy, Planning and Programs for the MEATR (Africa, Middle East, and Turkey) region—one of our fastest-growing and most dynamic markets.<br>In this pivotal role, you will be the strategic architect of MEATRs fleet operations, responsible for the complete fleet lifecycle from demand forecasting and procurement to operational excellence and partner experience. You'll leverage sophisticated analytical modeling to predict fleet requirements years in advance, drive operational excellence through data-driven insights, and ensure our Delivery Service Partners (DSPs) have the tools and support they need to succeed.<br>This is a rare opportunity to shape the future of Amazon's logistics capabilities in a high-growth region. You'll work at the intersection of strategy, operations, analytics, and partnership management—driving decisions that impact hundreds of millions of dollars in capital investments while building the foundation for sustainable growth. <br>The ideal candidate combines deep analytical capabilities with strong business acumen and exceptional stakeholder management skills. You'll need to be equally comfortable building sophisticated forecasting models, coaching operations teams on best practices, and presenting strategic recommendations to senior leadership. You'll thrive in ambiguity, design scalable solutions for emerging markets, and have a commitment to operational excellence and customer obsession.<br>This role requires approximately 30% travel across the MEATR region to build relationships, conduct operational assessments, and drive change management initiatives.<br>Key job responsibilities<br>1. Fleet Demand Planning & Forecasting<br> - Design and develop scalable fleet demand modeling to predict last mile van / size requirements across Africa, Middle East, and Turkey<br> - Create demand plans for multiple vehicle specifications (diesel/electric, long/short wheel base, specialized configurations) across long-term strategic (+3 years), medium-term tactical (12-18 months), and short-term operational (<12 months) planning horizons<br> - Consolidate input from diverse stakeholders to ensure fleet plans always consume the latest available assumptions and business strategies<br>2. Strategic Partnerships & Vendor Management<br> - Develop and execute strategic partnerships across the MEATR transportation ecosystem, focusing on long-term value creation with Original Equipment Manufacturers (OEMs), rental/leasing providers, upfitting vendors, maintenance service providers, and parts suppliers (in partnership with Global Fleet Procurement GFP organization)<br> - Identify and capitalize on commercial opportunities through market analysis, competitive benchmarking, cost optimization initiatives, multi-country fleet sharing, and alternative supply channels (e.g., used vehicle markets)<br>3. Network Capacity & Supply Chain Optimization<br> - Lead strategic initiatives to optimize network capacity across MEATR, balancing fleet supply and demand across stations, coordinating short-term deployment scheduling, and optimizing for seasonal demand variations<br> - Collaborate extensively with Finance business partners to ensure plans are efficient and meet peak demand requirements, drive efficient capital allocation (CAPEX), optimize operating expenses (OPEX), and develop Total Cost of Ownership (TCO) models<br>- Develop innovative program management mechanisms to drive data-driven decision-making across make vs. buy vs. rent trade-offs, vehicle type mix optimization, asset utilization improvements, and investment prioritization<br> - Monitor and optimize key metrics to ensure smooth supply chain operations, addressing procurement lead times, parts availability, and cross-border logistics complexities unique to MEATR markets<br>4. DSP Partner Experience & Voice of Customer<br> - Establish and expand listening mechanisms to capture Delivery Service Partner feedback including regular surveys, sentiment analysis, focus groups, partner councils, operational data analysis, and direct engagement during station visits<br> - Analyze, report, and take action on customer feedback data to identify and drive opportunities to improve the level of service GFP offers to DSP partners, combining qualitative sentiment data with quantitative service benchmarking<br> - Identify and prioritize DSP pain points related to fleet operations including vehicle reliability, maintenance processes, administrative burden, cost transparency, and training gaps<br> - Develop and launch innovative programs and value-added services to improve DSP experience and productivity (e.g., preventive maintenance programs, roadside assistance, simplified processes, self-service tools, training materials)<br> - Measure DSP satisfaction through Net Promoter Score (NPS), program adoption rates, and qualitative feedback themes, with target improvements of +5 NPS points annually<br> - Collaborate with DSP Program teams across organizations to ensure fleet decisions consider partner impact, co-develop solutions to shared challenges, and maintain strong exchange of insights on partner needs<br>5. Executive Leadership & Cross-Functional Influence<br> - Own executive-level business reviews and strategic planning sessions, delivering data-driven insights and actionable recommendations to VP and senior leadership stakeholders<br> - Write and contribute to compelling business cases using information synthesized from multiple stakeholders, propose and obtain approval from functional leaders, and maintain project schedules that enable teams to succeed<br> - Take accountability while providing transparent status updates, proactively asking for help and immediately escalating issues and problems as necessary to remove blockers<br>6. Innovation & Strategic Initiatives<br> - Drive the transition to electrification by integrating Electric Vehicle (EV) planning into business-as-usual fleet requirement processes, considering charging infrastructure, range requirements, and total cost of ownership<br> - Extend Fleet Requirement Planning processes to new business customer organizations (e.g., Sub-same Day, DSP Lite) and new countries as MEATR expands, building replicable playbooks for rapid market entry<br> - Lead full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations, working to understand business problems, automation limitations, scaling factors, and reasons behind leadership decisions<br> - Design solutions that can adapt to each MEATR market's unique maturity level, account for varying data availability and quality, work within local constraints, and maintain global standards while allowing regional flexibility<br>A day in the life<br>Your day will be dynamic, strategic, and highly impactful. You might start by reviewing overnight fleet utilization data across MEATR markets, identifying a pattern of underutilization in one country and overdemand in another—prompting you to coordinate a cross-border vehicle transfer. You'll join a strategic planning session with Finance to present your updated 18-month fleet forecast, defending your assumptions and securing approval for a significant vehicle procurement order.<br>Mid-morning, you'll dive into your forecasting model, adjusting parameters based on new network expansion plans shared by the Operations team, then run scenario analyses to understand the impact on CAPEX requirements. <br>After lunch, you might review DSP feedback survey results, identifying a recurring theme about maintenance delays. You'll brainstorm solutions with the maintenance vendor and draft a proposal for a new preventive maintenance program. You'll then prepare for your afternoon executive business review, creating visualizations that tell a compelling story about fleet performance trends and your strategic recommendations.<br>Late afternoon brings a call with regional fleet managers across Saudi Arabia, Egypt, and Turkey—you're coaching them on a new audit framework and gathering their input on local market dynamics that should inform your demand forecast. You wrap up your day by analyzing repair cost trends, identifying an opportunity to consolidate vendors and save on OPEX.<br>Throughout, you're the critical link ensuring our fleet remains reliable, safe, cost-efficient, and perfectly sized to meet customer demand—balancing analytical rigor with operational pragmatism and strategic thinking.<br>- 6+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience<br>- MBA<br>- 5+ years of supply chain management, planning, strategic sourcing, commodity management or program management experience<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p><u><b>Job Description:</b></u></p><br>At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.<br>We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.<p><span><b>About the Role</b><br><br>Remitly is hiring for an </span>Account Manager, Francophone Africa. <span>T</span><span>his role will be driving excellent commercial, product and operational performance of the largest and most strategic money movement partners for North and West Africa. Such partners may include banks, aggregators, mobile wallets, regulators and other third parties. </span></p><br><p><span>There are two other dimensions to this role:</span></p><br><p><span>Assist with aspects of new partner onboarding working closely with the Business Development lead for the region and support stakeholder management for regulators in key markets.</span></p><br><p><span>The ideal candidate will have a strong functional background in strategic partner management with experience in the payments or remittance space & a strong understanding of the payments ecosystem across the North and West Africa region. </span></p><br><p><span>In this role you will work cross-functionally with product, engineering, legal, marketing, operations, finance and regulatory reps to evolve and manage partnerships. </span></p><br><p><span>We are seeking a candidate with a strategic perspective on partnership development and a proven ability to influence and negotiate both externally and internally. </span></p><br><p><b><b>You Will: </b></b></p><br><ul><li><p><span>Jointly drive regional strategy with BD head of region and develop and own a tiered partner strategy and an annual plan for new and existing partners in North and West Africa </span></p><br></li><li><p><span>Engage in quarterly planning exercise with cross functional teams including product and treasury to develop goals and priorities for these partners </span></p><br></li><li><p><span>Own and drive initiatives with key strategic partners- drive key metrics including cost efficiencies, speed, quality, working capital efficiencies and new product enablement.</span></p><br></li><li><p><span>Negotiate renewals, amendments, economics and expand product footprint while driving partnerships growth </span></p><br></li><li><p><span>Identify opportunities for growth and optimisation using analysis and insights and rigorously balance short- and long-term results. </span></p><br></li><li><p><span>Conduct regular performance reviews with largest partners for the region and develop action plans for improvement</span></p><br></li><li><p><span>Cultivate strong relationships with key stakeholders, including, regulatory authorities, and industry associations who influence the ecosystem and ensure they understand Remitly's mission and positioning.</span></p><br></li><li><p><span>Work closely across internal teams to navigate challenges and mitigate risks associated with the competitive industry environment.</span></p><br></li><li><p><span>Coordinate responses through relevant teams to inbound and outbound queries related to partner operations and performance </span></p><br></li></ul><ul><li><p><span>Serve as the point of contact for resolving complex partner escalations (e.g., financial, operational, technical, regulatory, etc.).</span></p><br></li><li><p><span>Analyze partner scorecards, metrics, and assessments to drive continuous improvement. </span></p><br></li><li><p><span>Liaise with relevant Remitly teams to orchestrate the successful onboarding of new partners, e.g.design flow of funds with Treasury team, open new accounts payable setup, etc</span></p><br></li></ul><p><b><b>You Have:</b></b></p><br><ul><li><p><span>7+ years of strategic partnerships experience in the Remittance / Payments space </span></p><br></li><li><p><span>Multilingual and fluent French speakers are a must. </span></p><br></li><li><p><span>Robust understanding of consumer payments and cross border money movements</span></p><br></li><li><p><span>Good understanding of the West and North Africa remittance and payments landscape </span></p><br></li><li><p><span>Demonstrated cross-functional communication skills and relationship building experience with commercial, product, legal and compliance teams</span></p><br></li><li><p><span>Strong communication, influencing, and interpersonal skills</span></p><br></li><li><p><span>Exposure to regulators relations would be a good to have </span></p><br></li><li><p><span>Extremely self-motivated and curious - desire to understand the Remitly customer, and translate these learnings into strategies.</span></p><br></li><li><p><span>A strategic and go-getter mindset who is comfortable bringing structure and strategy across different opportunities and environments</span></p><br></li><li><p><span>Ability to anticipate future market, business or product problems and set the organization up to succeed in advance.</span></p><br></li><li><p><span>Frequent travelling is expected. </span></p><br></li></ul><p><b>Our Benefits:</b></p><br><ul><li><p>Medical, Dental & Vision Insurance</p><br></li><li><p>Life Insurance & Income Protection</p><br></li><li><p>Housing Allowance</p><br></li><li><p>Employee Stock Purchase Plan (ESPP)</p><br></li><li><p>Commuter Reimbursement</p><br></li><li><p>Mental Health & Family Forming benefits</p><br></li><li><p>Learning & development benefits</p><br></li></ul><p><b>Our Connected Work Culture: Driving Innovation, Together</b></p><br><p>At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.<br> </p><br><p><b>Remitly is an E-Verify Employer</b></p><br><p>At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.</p><br><p>Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><br> </div>
About ALÓCommunication isn't just a broadcast; it’s a conversation. At ALÓ, we believe social media is where stories breathe and conversations come alive in real time. We are a boutique communications agency looking for a digital Account Manager who doesn't just "use" social media but lives and breathes it. We need a proactive Account Manager who understands that in the GCC, digital culture moves fast and we need to move faster.<br>Role Overview As an Account Manager, you will lead and manage client accounts with a strong focus on social-first thinking. You will ensure the timely delivery of creative work, drive digital engagement strategies, and contribute to the commercial success of both the client and the agency. This role is ideal for someone who thrives in a fast-paced environment, understands platform nuances, and can translate brand objectives into impactful social media strategies.<br>Key Responsibilities Lead and manage regional/local client accounts with a social media–driven strategy Develop and present social media strategies, content plans, and campaign ideas Act as the primary point of contact for clients, ensuring seamless communication and satisfaction Coordinate with internal teams (creative, content, media) to deliver high-quality work on time Oversee content calendars, campaign rollouts, and platform-specific executions Monitor performance metrics and provide actionable insights to optimise campaigns Stay updated on social trends, platform updates, and audience behaviour Brief creative teams clearly with a strong understanding of digital and social requirements Review and critique content to ensure it aligns with brand voice and platform best practices Identify opportunities for up-selling and cross-selling digital and social services Support new business pitches with social-first ideas and presentations Ensure all deliverables meet scope, timelines, and quality expectations Build strong, long-term relationships with clients through proactive engagement Track budgets, media spends, and campaign performance accurately<br>Required Skills & Experience Excellent communication, presentation, and client management skills Ability to interpret data and translate it into actionable strategies Strong organisational and multitasking abilities A collaborative mindset with the ability to work across teams Proactive, adaptable, and solution-oriented approach Strong understanding of social media platforms (Instagram, Tik Tok, Linked In, X, You Tube, etc.) Proven experience in managing and growing social media accounts for brands Experience in creating content strategies, influencer collaborations, and digital campaigns<br>What We’re Looking For (The Must-Haves) Experience: 4–6 years in a Digital or Social Media Agency (this is essential). Cultural Fluency: You are a live in Dubai or the GCC region. You understand the local humor, cultural nuances, and internet trends that resonate here. Bilingual: Level fluency in both Arabic and English (written and spoken). Social: High-level expertise in Tik Tok, Instagram, and Facebook. You know the algorithms, the latest features, and the "vibe" of each platform.<br>Skills & Qualifications Bachelor’s degree in Marketing, Communications, or a related field. Proven track record of managing and growing brand accounts in the UAE/GCC. Experience with influencer collaborations and digital first campaign management. Ability to interpret data and present it confidently to stakeholders. A solution oriented mindset you don’t just spot problems, you solve them.<br>Why ALÓ? We offer a fast paced, collaborative environment where your ideas actually see the light of day. We value energy, ownership, and anyone who can turn a simple insight into a massive digital moment. Ready to start the conversation? If you’re a social first thinker who knows the GCC market like the back of your hand, we want to hear from you.
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<p>We are seeking a dedicated Landscape Project Manager to join our dynamic team in Dubai. In this pivotal role, you will oversee landscape design and implementation projects, ensuring that they meet the high standards of quality and sustainability that our clients expect. This position offers a unique opportunity to blend creativity with project management, allowing you to bring innovative landscape solutions to life while managing timelines and budgets effectively.</p><p>As a Landscape Project Manager, you will play a crucial role in shaping outdoor spaces that enhance the aesthetic appeal and functionality of various properties. You will collaborate with architects, engineers, and clients to develop comprehensive landscape plans that reflect the vision and needs of each project. Our company values continuous professional development, offering training programs and mentorship opportunities to help you grow your skills and advance your career within the organization.</p><p>Joining our team means becoming part of a collaborative culture that encourages innovation and teamwork. You will have the chance to lead a talented group of professionals dedicated to delivering exceptional results. With a focus on career progression, we are committed to helping you achieve your professional goals while contributing to projects that make a meaningful impact on the community.</p><p><b>Responsibilities:</b></p><ol><li>Manage landscape projects from inception to completion, ensuring all phases are executed according to schedule and budget, utilizing project management software to track progress and deadlines.</li><li>Develop and present landscape design proposals to clients, incorporating their feedback and preferences while ensuring adherence to local regulations and sustainability practices.</li><li>Coordinate with cross-functional teams, including architects and engineers, to ensure seamless integration of landscape designs with overall project plans, fostering collaboration and communication.</li><li>Conduct site assessments and feasibility studies to evaluate project requirements and constraints, using analytical skills to identify potential challenges and solutions.</li><li>Oversee the procurement of materials and equipment necessary for project execution, negotiating with suppliers to ensure quality and cost-effectiveness.</li><li>Monitor project progress and conduct regular site visits to ensure compliance with design specifications and safety standards, making adjustments as needed to stay on track.</li><li>Prepare detailed project reports and presentations for stakeholders, providing updates on progress, budget status, and any issues that arise during the project lifecycle.</li><li>Lead and mentor junior team members, providing guidance and training to foster their professional development and enhance team performance.</li><li>Stay abreast of industry trends and innovations in landscape architecture, applying new techniques and technologies to improve project outcomes and efficiency.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements:</p><ul><li><b>Bachelor’s degree in Civil Engineering, Landscape Architecture, Agriculture Engineering or a related field.</b></li><li><b>Minimum of 5 - 10 years of experience in landscape project management within the GCC region (UAE Preferred).</b></li><li><b>Proven experience in managing large-scale landscape projects from conception to completion.</b></li><li><b>Advanced knowledge of project management tools and software, including Microsoft Excel and other financial systems.Excellent leadership and team management skills.</b></li><li><b>Strong verbal and written communication skills, with the ability to interact with clients effectively, vendors, and project teams at all levels.</b></li><li><b>Knowledge of landscape contracting, project budgeting, and procurement processes.</b></li><li><b>Ability to manage risks and resolve complex problems efficiently.</b></li><li><b>Strong attention to detail, ability to work under pressure, and a track record of successful project delivery.</b></li></ul></div>
Job description:<br><br>Job Title: Associate Manager - FP&RFunction: Finance & Corporate Development / Group Finance, Planning, Reporting & Accounting JOB PURPOSE:To manage consolidation and reporting of financials for the assigned area in order to support the effective decision making for achievement of objectives and to ensure financial statements and transactions are in compliance with EGA’s policies and procedures, regulatory requirements, and international financial and accounting reporting standards KEY ACCOUNTABILITIESPolicies, Processes & Procedures- Supervise the implementation of functional policies, systems, processes, procedures and internal controls covering the assigned areas of the financial planning and reporting function so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner- Contribute towards the continuous improvement of existing policies, processes and procedures by collating inputs from team, identifying and recommending improvements Team Supervision (if applicable)§ Ensure all reportees have clear objectives and regular performance monitoring and feedback sessions in order to enable the effective achievement of goals Provide on-the-job training and constructive feedback to all subordinates in order to contribute in the development of a workforce with the required skills and capabilities Day-to-day operations - Supervise the day-to-day function of financial planning & reporting sections to ensure that work processes are implemented as designed and comply with established policies, processes and procedures- Oversee the development and administration of Business Planning and Controlling (BPC) system to ensure accuracy of collection of data and reporting Annual Budget Preparation § Review plant’s annual plans and budgets produced by departments and area analysts and provide recommendations to ensure they meet cost and profitability targets, whilst being realistic and achievable Evaluate business requirements and manage the consolidation of the assigned area’s budget in-line with business plans to ensure timely submission of budgets to the group reporting and accounting function, while ensuring accuracy of methodology, projections and calculations Budget Monitoring & Reporting§ In conjunction with the FP&A teams, monitor / control expenditure to facilitate operations of the area by controlling costs and exercise in order to achieve a financial performance over the budgeted figure Monitor and report the financial performance versus budgets so that areas of unsatisfactory performance are identified and rectified promptly, and potential performance improvement opportunities are capitalised upon Financial Planning § Manage the consolidation of financial plans and financial forecasts for the assigned area in line with the corporate financial strategy and the overall objectives§ Manage the development of quarterly forecasts (P&L, Balance Sheets & Cash flow) in liaison with the area analysts to facilitate effective financial planning in line with the assigned area’s business plan§ Liaise with key area FP&A teams to ensure provision of regular information relating to key financial performance indicators to the finance team§ Supervise team for the consolidation and reporting of the key performance results to ensure regular performance monitoring, identify any major variances and to generate comprehensive supporting analysis. Review and consolidate the performance analysis and reports prepared by area FP&A teams and report any exceptional variances (actual versus budget) if any Fixed Assets Control & Reconciliation § Ensure fixed asset depreciation, reconciliation and impairment assessment are regularly completed in accordance with international accounting standards Oversee all activities related to the reporting of capital expenditures (plants and corporate functions) to ensure the relevant procedures are followed and expenditure is within limits of approved budget. Reporting§ Review the analysis, interpretation and communication of financial information and prepare management reports to reflect the overall performance of the plant with summaries and analyses on cash flow, balance sheet income statements, capital assets, revenue etc. to support the decision making process§ Review of monthly reports for Flash, Financial Statement (PNL, Cash flow, Balance Sheet), Working Capital, Savings Initiatives, Controllable costs, Management Reports, BPR, BSC and all related schedules to support monthly reporting with variance analysis to ensure accuracy and present to management to support the decision making process. Supervise the development and preparation of additional reporting tools and processes as may be required by management and/or third-party stakeholders, including but not limited to analysis of financial and operational performance by segment and profit centre Communication and Networking Ensure effective coordination and regular communication with all relevant internal and external stakeholders (such as area FP&A teams, CMOI, financial institutions, auditors, service providers etc), adhering to the highest standards of business ethics, in-order to ensure the services required by the organization are delivered collaboratively and in the most effective manner Continuous Improvement Stimulate subordinates and contributes to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement Safety, Quality & Environment Ensure compliance of subordinates to all relevant safety, quality and environmental management policies, procedures and controls across the section in order to guarantee employee safety, legislative compliance and a responsible environmental attitude Related Assignments§ Perform other related duties or assignments as and when directed Support Physical verification of asset and stock as and when required. Authority/ Decision making:Guidelines: Thinking within clearly defined policies, standards and specific objectives Decision Making:Direction of work is subject to practices and procedures, output is managed QUALIFICATIONS & SKILLS:Minimum Qualifications:§ Bachelor’s degree in Finance, Commerce, Accounting, or equivalent.§ Professional qualifications are highly recommended (CIA, ACCA, ACA, CMS, CIMA or equivalent) Minimum Experience:§ 4-7 years of experience in financial planning and analysis role in a large environment, preferably in manufacturing, metal, or mining industry.§ Experience of managing a team and ability to interact with large group involving different nationals. Skills:§ Team management skills§ Relationship management§ In-depth knowledge of the aluminium manufacturing sector and EGA’s products and business strategies in recommended.§ Knowledge of statutory and internal financial management standards§ Knowledge of financial policies and procedures§ Effective communication and presentation skills§ Knowledge of industrial best practices, laws/regulations§ Management reporting
Job description:<br><br>Job Title: Associate Manager - FP&RFunction: Finance & Corporate Development / Group Finance, Planning, Reporting & Accounting JOB PURPOSE:To manage consolidation and reporting of financials for the assigned area in order to support the effective decision making for achievement of objectives and to ensure financial statements and transactions are in compliance with EGA’s policies and procedures, regulatory requirements, and international financial and accounting reporting standards KEY ACCOUNTABILITIESPolicies, Processes & Procedures- Supervise the implementation of functional policies, systems, processes, procedures and internal controls covering the assigned areas of the financial planning and reporting function so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner- Contribute towards the continuous improvement of existing policies, processes and procedures by collating inputs from team, identifying and recommending improvements Team Supervision (if applicable)§ Ensure all reportees have clear objectives and regular performance monitoring and feedback sessions in order to enable the effective achievement of goals Provide on-the-job training and constructive feedback to all subordinates in order to contribute in the development of a workforce with the required skills and capabilities Day-to-day operations - Supervise the day-to-day function of financial planning & reporting sections to ensure that work processes are implemented as designed and comply with established policies, processes and procedures- Oversee the development and administration of Business Planning and Controlling (BPC) system to ensure accuracy of collection of data and reporting Annual Budget Preparation § Review plant’s annual plans and budgets produced by departments and area analysts and provide recommendations to ensure they meet cost and profitability targets, whilst being realistic and achievable Evaluate business requirements and manage the consolidation of the assigned area’s budget in-line with business plans to ensure timely submission of budgets to the group reporting and accounting function, while ensuring accuracy of methodology, projections and calculations Budget Monitoring & Reporting§ In conjunction with the FP&A teams, monitor / control expenditure to facilitate operations of the area by controlling costs and exercise in order to achieve a financial performance over the budgeted figure Monitor and report the financial performance versus budgets so that areas of unsatisfactory performance are identified and rectified promptly, and potential performance improvement opportunities are capitalised upon Financial Planning § Manage the consolidation of financial plans and financial forecasts for the assigned area in line with the corporate financial strategy and the overall objectives§ Manage the development of quarterly forecasts (P&L, Balance Sheets & Cash flow) in liaison with the area analysts to facilitate effective financial planning in line with the assigned area’s business plan§ Liaise with key area FP&A teams to ensure provision of regular information relating to key financial performance indicators to the finance team§ Supervise team for the consolidation and reporting of the key performance results to ensure regular performance monitoring, identify any major variances and to generate comprehensive supporting analysis. Review and consolidate the performance analysis and reports prepared by area FP&A teams and report any exceptional variances (actual versus budget) if any Fixed Assets Control & Reconciliation § Ensure fixed asset depreciation, reconciliation and impairment assessment are regularly completed in accordance with international accounting standards Oversee all activities related to the reporting of capital expenditures (plants and corporate functions) to ensure the relevant procedures are followed and expenditure is within limits of approved budget. Reporting§ Review the analysis, interpretation and communication of financial information and prepare management reports to reflect the overall performance of the plant with summaries and analyses on cash flow, balance sheet income statements, capital assets, revenue etc. to support the decision making process§ Review of monthly reports for Flash, Financial Statement (PNL, Cash flow, Balance Sheet), Working Capital, Savings Initiatives, Controllable costs, Management Reports, BPR, BSC and all related schedules to support monthly reporting with variance analysis to ensure accuracy and present to management to support the decision making process. Supervise the development and preparation of additional reporting tools and processes as may be required by management and/or third-party stakeholders, including but not limited to analysis of financial and operational performance by segment and profit centre Communication and Networking Ensure effective coordination and regular communication with all relevant internal and external stakeholders (such as area FP&A teams, CMOI, financial institutions, auditors, service providers etc), adhering to the highest standards of business ethics, in-order to ensure the services required by the organization are delivered collaboratively and in the most effective manner Continuous Improvement Stimulate subordinates and contributes to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement Safety, Quality & Environment Ensure compliance of subordinates to all relevant safety, quality and environmental management policies, procedures and controls across the section in order to guarantee employee safety, legislative compliance and a responsible environmental attitude Related Assignments§ Perform other related duties or assignments as and when directed Support Physical verification of asset and stock as and when required. Authority/ Decision making:Guidelines: Thinking within clearly defined policies, standards and specific objectives Decision Making:Direction of work is subject to practices and procedures, output is managed QUALIFICATIONS & SKILLS:Minimum Qualifications:§ Bachelor’s degree in Finance, Commerce, Accounting, or equivalent.§ Professional qualifications are highly recommended (CIA, ACCA, ACA, CMS, CIMA or equivalent) Minimum Experience:§ 4-7 years of experience in financial planning and analysis role in a large environment, preferably in manufacturing, metal, or mining industry.§ Experience of managing a team and ability to interact with large group involving different nationals. Skills:§ Team management skills§ Relationship management§ In-depth knowledge of the aluminium manufacturing sector and EGA’s products and business strategies in recommended.§ Knowledge of statutory and internal financial management standards§ Knowledge of financial policies and procedures§ Effective communication and presentation skills§ Knowledge of industrial best practices, laws/regulations§ Management reporting
Hi All,We are looking for Ecommerce Manager- The purpose of this role is to acquire, convert and retain. customers, build the brand and define and execute the annual marketing plan. across all channels,Location: Dubai Experience: 6-10 years Office location: Jebal Ali Freezone<br>Role Purpose To own the end-to-end digital commercial performance of 4–5 fashion brands across marketplaces and the group's DTC (direct-to-consumer) websites — driving revenue, profitability and brand-right online positioning across every digital touchpoint. The Ecommerce Manager acts as the business owner for the online channel: full P&L accountability for the DTC websites, commercial and content stewardship of each brand's marketplace presence (Centrepoint, Amazon, Namshi, Ounass and similar platforms), and the leadership of a 4-person team delivering marketplace operations, digital merchandising, website performance and fulfillment coordination. AI-Driven Approach: The role is expected to embed AI and automation into everyday ecommerce decisionmaking rather than treat it as a side initiative — using it to move faster and more accurately across a multibrand, multi-platform portfolio.• Use AI-powered tools for demand forecasting, dynamic pricing, listing/content optimisation andpersonalised on-site merchandising across brands and platforms.• Apply AI-driven analytics to flag underperforming listings, pricing gaps and customer experience issues early, and to automate routine reporting across marketplaces and DTC<br>Key Responsibilities1. DTC Website P&L Ownership• Own full P&L for all DTC websites — revenue, gross margin, digital marketing spend (CAC, ROAS),fulfillment/logistics cost, and net channel profitability.• Set and track budgets, forecasts and monthly/quarterly business reviews for each brand's DTCperformance.• Drive conversion rate, AOV, repeat purchase rate and customer lifetime value across all owned websites.• Approve and monitor promotional calendars, discounting and pricing strategy to protect margin and brandpositioning.• Partner with performance marketing to optimise paid and organic acquisition spend against ROAS and CAC targets.2. Multi-Brand Marketplace Management• Own commercial performance across all marketplace accounts (e.g., Amazon, Namshi, Centrepoint, Firstcry and similar platforms) for each brand in the portfolio.• Manage pricing strategy, buy-box/visibility health, listing quality, catalogue expansion and promotional participation per brand, per platform.• Maintain price parity and brand-right positioning across marketplaces and DTC to avoid channel conflict.• Track marketplace-specific KPIs (sales, conversion, ratings/reviews, return rate, account health) and resolve platform-level issues (listing suppressions, policy violations, content takedowns) quickly.• Evaluate and onboard new marketplace opportunities where they support brand and commercialobjectives.3. Team Leadership and Capability Building• Lead and develop a team of 4 direct reports covering marketplace operations, DTC website/trading, digital merchandising & content, and ecommerce fulfillment/operations.• Set clear individual KPIs, run regular performance reviews and build a culture of commercial ownership within the team.• Prioritise and allocate team workload across 4–5 brands and multiple platforms without compromising execution quality.4. Stakeholder and Cross-Functional Management• Manage 3–4 core stakeholder relationships spanning brand/category teams, marketing, supply chain &warehouse/logistics, and IT/tech-platform teams.• Align with brand/category teams on assortment, pricing architecture and seasonal launches for each of the 4–5 brands.• Work with supply chain and logistics to ensure stock availability, delivery SLAs, returns handling and fulfillment cost efficiency across marketplaces and DTC.• Partner with IT/tech and platform teams on website performance, integrations, catalogue feeds and marketplace API/technical issues.• Represent the ecommerce function in senior leadership and principal/brand-partner reviews withstructured, data-led reporting.5. Digital Merchandising, Content and Customer Experience• Own digital merchandising strategy — homepage, category and product-page layout, cross-sell/upsell placement and seasonal campaign execution.• Ensure product content (imagery, copy, sizing, attributes) meets brand and platform standards across all marketplaces and DTC sites.• Monitor customer reviews, ratings and service-related feedback; drive resolution of recurring content or service issues.• Use website and marketplace data/analytics to identify range gaps, pricing opportunities and customer experience improvements.6. Operations, Fulfillment and Compliance• Oversee order management, fulfilment coordination, returns and reverse logistics across marketplaces and DTC.• Monitor and improve on-time delivery, cancellation rate, return rate and platform compliance scores per brand.• Ensure marketplace and DTC operations comply with each platform's policies and relevant consumer/ecommerce regulations.• Manage inventory allocation and stock-sync accuracy across channels to avoid overselling and stockouts.
About the platform<br>A newly launched venture platform building from the ground up in Dubai, backed by a founding team with prior institutional investing track records and a committed investor base spanning regional family offices, sovereign-linked capital and international institutions. The firm invests in founder-led technology businesses across the Gulf and wider MENA region.<br> Responsibilities:<br>Fund accounting and administration for the fund and Man Co entities, working alongside the outsourced administrator Capital calls, drawdowns, distributions and all investor notices, managed end to end Quarterly and annual NAV preparation, with valuation and fair-value input on portfolio holdings LP reporting packs, capital account statements and direct handling of investor queries across a multi-LP base with differing formats and deadlines Management fee, expense allocation, waterfall and carried interest calculations Investor onboarding, KYC and AML, and regulatory filings in the relevant jurisdiction Audit coordination and preparation of statutory financial statements Treasury, banking, payments and cash forecasting Support on closings, funds flow and post-completion entity administration Helping design and document the operating procedures, controls and reporting calendar for a first-time fund<br> What we are looking for<br> Three to five years in fund administration or fund accounting, either in-house with a manager or on the service side at an administrator, audit firm or Big Four private funds team Demonstrable experience servicing multiple limited partners — managing separate capital accounts, bespoke reporting requirements, side letter terms and simultaneous investor deadlines Exceptional attention to detail: this is a role where numbers go straight to investors, and accuracy is the core of the job Venture capital or private equity fund exposure essential; closed-end structures required Confident with capital calls, distributions, waterfalls, carried interest and LP capital accounts Qualified or part-qualified accountant preferred — ACCA, ACA, CPA or CIMA Suited to a lean, early-stage environment where process is owned rather than executed Calm under reporting deadlines and credible in direct dialogue with investors and auditors UAE or wider GCC experience helpful; Arabic a bonus, not a requirement
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<span>ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 1 Finance Manager Finance & Operations · Corporate Location UAE (Dubai) Employment Type Full-Time Department Finance & Operations Experience 3–5+ Years (Finance / Accounting, UAE experience essential) Reports To Managing Director / CEO ABOUT ITHR ITHR is a cybersecurity services company helping organisations across the UAE and Middle East strengthen their security posture through practical, outcome-driven programmes.<br> We deliver a broad portfolio of Managed Security Services including Managed SOC, Digital Forensics & Incident Response (DFIR), Vulnerability Assessment & Penetration Testing (VAPT), Brand Protection, and Network Security Services, among others.<br> As we scale our operations and customer base across the region, we need a commercially aware and technically sound Finance Manager to own the financial function of the business — ensuring our accounting, tax compliance, invoicing, and reporting are managed with precision and in full accordance with UAE regulations.<br> ROLE OVERVIEW We are looking for an experienced Finance Manager to take ownership of the ITHR finance function.<br> This is a broad, hands-on role that spans day-to-day accounting and bookkeeping, statutory compliance (VAT and Corporate Tax), financial reporting, treasury and banking, customer invoicing, and support for commercial and operational decision-making.<br> You will be the financial authority within the business — the person leadership turns to for accurate numbers, clear analysis, and timely compliance.<br> You will operate with a high degree of autonomy and are expected to manage the function independently, with external audit and tax advisors engaged as required.<br> Experience working within the UAE regulatory environment is essential — including hands-on familiarity with VAT filing, UAE Corporate Tax, Free Zone entity structures, and the practical realities of banking and invoicing in the region.<br> KEY RESPONSIBILITIES Manage all aspects of day-to-day accounting — general ledger, journal entries, bank reconciliations, accounts payable, accounts receivable, and month-end close processes.<br> Prepare accurate and timely monthly management accounts including P&L, balance sheet, and cash flow statements for leadership review.<br> Own UAE VAT compliance end to end — VAT return preparation and filing with the Federal Tax Authority (FTA), maintaining supporting records, reconciling VAT accounts, and managing voluntary disclosures or correspondence with the FTA where required.<br> Manage UAE Corporate Tax (CT) compliance — tax return preparation, registration obligations, deductibility assessments, and coordination with external tax advisors on structuring or technical positions.<br> Maintain a thorough understanding of Free Zone tax considerations — Qualifying Free Zone Person (QFZP) status, qualifying income rules, nexus requirements, and the practical implications for ITHR' business activities and entity structure.<br> Ensure correct application of Economic Substance Regulations (ESR) where applicable — maintaining required documentation and filing notifications or reports as needed.<br> Manage the customer invoicing process — issuing invoices in line with contract terms, ensuring correct VAT treatment on all customer-facing documents, and tracking receivables against agreed payment terms.<br> ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 2 Oversee accounts payable — processing vendor invoices, verifying VAT treatment on purchases, managing payment runs, and maintaining supplier records.<br> Manage banking relationships — maintaining bank accounts, executing payment instructions, monitoring cash positions, and coordinating account opening or facility requirements as the business grows.<br> Prepare and maintain cash flow forecasts — providing regular visibility to leadership on cash position and working capital requirements.<br> Support annual audit — liaising with external auditors, preparing schedules and supporting documentation, and ensuring the audit is completed on time.<br> Manage payroll processing — coordinating with HR on monthly payroll inputs, ensuring accurate and timely salary payments, and maintaining WPS (Wage Protection System) compliance.<br> Ensure all employee expense claims are processed, verified, and settled in line with company policy.<br> Support the budgeting and forecasting process — working with department leads to compile annual budgets and producing rolling forecasts as the year progresses.<br> Advise leadership on the financial implications of commercial decisions — customer contract structures, pricing, payment terms, vendor agreements, and headcount changes.<br> Maintain organised and audit-ready financial records and documentation in line with UAE regulatory requirements and company policy.<br> REQUIRED QUALIFICATIONS (MUST-HAVE) 3–5+ years of finance or accounting experience, with a significant portion spent working within the UAE.<br> Solid, hands-on knowledge of UAE VAT — return preparation, tax point rules, exempt vs.<br> zero-rated supplies, reverse charge mechanisms, and FTA filing procedures.<br> Working knowledge of UAE Corporate Tax introduced in 2023 — registration, filing obligations, deductible/non-deductible expenses, and awareness of Small Business Relief provisions.<br> Practical understanding of UAE Free Zone entity structures — the distinction between Free Zone and Mainland entities, QFZP qualifying conditions, and the tax treatment of cross-border and domestic transactions.<br> Experience managing customer invoicing in a B2B services environment — correct VAT documentation, multi-currency invoicing where applicable, and proactive AR management.<br> Familiarity with UAE banking practices — account operations, payment processing, trade finance basics, and relationship management with local and international banks.<br> Experience preparing management accounts and financial reports independently, without reliance on a large finance team.<br> Proficiency in accounting software — Zoho Books, QuickBooks, Xero, SAP, Oracle, or similar platforms.<br> Strong working knowledge of Microsoft Excel — comfortable building financial models, reconciliations, and reporting templates.<br> A relevant professional qualification (see below) or equivalent demonstrated experience.<br> ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 3 PROFESSIONAL QUALIFICATIONS A recognised professional accounting qualification is preferred.<br> Equivalent demonstrated experience and competence will be considered where formal qualification is in progress or not yet completed.<br> Qualification Issuing Body Status ACCA (Association of Chartered Certified Accountants) ACCA Global Preferred ACA / ICAEW (Institute of Chartered Accountants in England & Wales) ICAEW Preferred CPA (Certified Public Accountant) AICPA / State Boards Preferred CMA (Certified Management Accountant) IMA Preferred CIMA (Chartered Institute of Management Accountants) CIMA Preferred CA (Chartered Accountant – ICAI or equivalent) ICAI / equivalent Preferred UAE FTA VAT Compliance Diploma / Certification FTA / UAECA / equivalent Advantageous PREFERRED QUALIFICATIONS (NICE-TO-HAVE) Prior experience working in a technology, IT services, or cybersecurity business — familiarity with subscription/retainer revenue models, project-based billing, and service contract structures.<br> Experience managing multi-currency transactions and FX exposure — particularly USD, AED, and SAR-denominated contracts.<br> Familiarity with transfer pricing concepts and intercompany transaction documentation where group structures exist.<br> Knowledge of IFRS (International Financial Reporting Standards) — particularly relevant for entities preparing statutory accounts under IFRS.<br> Experience supporting investor reporting, due diligence, or fundraising processes from a finance perspective.<br> Familiarity with other GCC tax regimes — Saudi Arabia (Zakat, ZATCA e-invoicing), Qatar, Bahrain, Kuwait, or Oman — relevant for customers or entities operating across the region.<br> Experience implementing or improving financial systems and processes in a growing business — ERP selection, chart of accounts design, or finance process automation.<br> SOFT SKILLS & PROFESSIONAL ATTRIBUTES Precise and detail-oriented — errors in financial records or tax filings are not acceptable; brings the same rigour to a VAT return as to a board report.<br> Proactive and self-managing — does not wait to be asked; identifies issues, deadlines, and risks and surfaces them to leadership before they become problems.<br> Commercially aware — understands the business behind the numbers and provides finance input that supports decisions, not just records them.<br> Discreet and trustworthy — handles sensitive financial and commercial information with appropriate confidentiality.<br> Clear communicator — able to explain financial positions and compliance obligations to non-finance stakeholders in straightforward terms.<br> Organised under pressure — manages competing deadlines (month-end, VAT filing, payroll, audit) without letting standards slip.<br> ITHR Job Description — Confidential hr@ithr.<br>com | www.ithr.com Page 4 WHAT WE OFFER Competitive compensation — Salary aligned with experience, qualifications, and UAE market rates.<br> Autonomy and ownership — Run the finance function with genuine independence; this is not a support role within a large team.<br> Direct access to leadership — Work closely with the MD/CEO on commercial decisions, financial strategy, and business planning.<br> Growth with the business — As ITHR expands, the finance function grows with it; opportunity to build and lead a team over time.<br> Stable, established company — Join a business with a real customer base, recurring revenue, and a clear growth trajectory in a high-demand sector.<br> Culture — A professional, no-nonsense team that values accuracy, ownership, and getting things right.<br></span> </div>
The incumbent will be responsible for checking LC/SBLC/Collection documents under Export/Import as per Bank’s internal policies as well as ICC guidelines and lodging the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments.<br>Key Result Areas<br>- Process transactions related to Trade Finance Transactions (Import LC, Export LC, Guarantees, Import and Export Collections) as a Backup.<br><br>- Handle Islamic Trade Operations documents, and ensure all requirements are met as per Shariah requirements<br><br>- Review customer complaints and take immediate action to satisfy them.<br><br>- Ensure errors/knowledge gaps resulting in rejection of docs are shared with line manager/team to address customer service issues.<br><br>- Manage the Export Advising dispatch process<br><br>- QC for Shipping Guarantees<br><br>- Backup for all branches for Scanning<br><br>- Preparing/tracking all new received and lodged documents for BNC LODG.<br><br>- Scanning of documents. & Rescanning of all types of document (as per requirements)<br><br>- Supporting the scanning team with any assistance<br><br>- Support the scanning team to ensure tasks are completed smoothly and offer assistance whenever needed.<br><br>- BNC doc dispatching.<br><br>- Support for All FTC front desk activities at the DOZ branch.<br><br>- Ad-hoc tasks given by the Team Head<br><br>- Coordinate with branches and internal stakeholders to ensure smooth operations<br><br>- Support and guide team members to ensure operational efficiency and service quality<br><br><br>Knowledge, Skills and Experience<br>- Bachelor's Degree<br><br>- At least 5-8 years of relevant working experiences in Trade Operations<br><br>- Document checking experience of 2-3 years is a must.<br><br>- Strong communication skills and interpersonal skills<br><br>- Proficiency in MS Office (Word and Excel)<br><br>- Attentive to details, strong analytical skills and interpersonal skills<br><br>- Able to work under pressure, excellent organizational skills and good team player.
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<p>The Technical Service Manager plays a pivotal role in ensuring the seamless delivery of technical support and services to our clients. This position is ideal for a dynamic individual who thrives in a fast-paced environment and is passionate about leveraging technology to solve complex problems. As a Technical Service Manager, driving excellence in customer service and technical support while ensuring that our clients receive the highest quality of service.</p><p><br></p><p><b>Responsibilities:</b></p><ol><li>Lead and manage a team of technical support professionals, ensuring they are equipped with the necessary tools and knowledge to deliver exceptional service to clients.</li><li>Develop and implement technical support strategies that align with business objectives, leveraging industry best practices to enhance service delivery.</li><li>Monitor and analyze service performance metrics, utilizing data-driven insights to identify areas for improvement and optimize team efficiency.</li><li>Act as the primary point of contact for escalated technical issues, providing timely resolutions and maintaining strong relationships with key clients.</li><li>Coordinate with cross-functional teams to ensure seamless integration of technical services with other business operations, fostering collaboration and communication.</li><li>Conduct regular training sessions and workshops for team members to enhance their technical skills and improve customer service techniques.</li><li>Stay up-to-date with industry trends and emerging technologies, integrating relevant advancements into the technical service framework to maintain a competitive edge.</li><li>Prepare and present reports on service performance and team achievements to senior management, highlighting successes and areas for development.</li><li>Develop and maintain documentation for technical processes and procedures, ensuring that all team members have access to up-to-date information and resources.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team of technical professionals.</li><li>Excellent problem-solving abilities to quickly diagnose and resolve complex technical issues.</li><li>Proficiency in customer relationship management (CRM) tools to track service requests and client interactions.</li><li>In-depth knowledge of technical support best practices and methodologies to ensure high-quality service delivery.</li><li>Effective communication skills to clearly articulate technical information to non-technical stakeholders.</li><li>Ability to analyze performance metrics and utilize data to drive continuous improvement initiatives.</li><li>Familiarity with emerging technologies and trends in the technical support landscape to keep the service offerings relevant and competitive.</li></ul></div>
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<p>Amazon is looking for a talented, smart, and enthusiastic leader to manage planning, operations and project management for one of its fastest growing fashion category. The Instock Manager will join a high-powered, fun, and collegial work environment. The Instock Manager will oversee planning and inventory management of the category as well as driving analysis and optimization of inventory management systems and processes to ensure we achieve world class inventory availability and health. Additionally, the Instock Manager will drive initiatives that improve sales, customer experience, and process improvement within retail & operations. <br> <br>Responsibilities: <br> - Manage inventory availability and inventory health including: improved in-stock, inventory planning, vendor operational improvement (efficiency, fill rates, lead times), systematic forecasting, efficiency improvement with vendors and within the fulfillment centers<br> - Partner with vendor managers and marketing managers in driving sales and profitability growth<br> - Work on key system inputs to achieve highly automated replenishment<br> - Work with various internal teams to help drive tools and process improvements that affect purchasing and vendor management workflows<br> - Drive complex business analysis that to identify business opportunities to improve cost structure and profitability<br> - Drive cross-functional system and process improvement projects<br> Basic qualifications<br> - Bachelor’s degree in Engineering, Computer Science, Business or a Supply Chain/Operations discipline<br> - 5+ years experience in operations, IT, retail, consulting and/or finance, with history of owning/driving results<br> - Experience leading process improvement, systems development, and project management<br> <br>- 3+ years of with Excel experience<br>- 4+ years of supply chain, inventory management or project management experience<br>- Bachelor's degree, or 3+ years of professional or military experience<br>- Knowledge of the principles of statistical inventory control<br>- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p><strong>Join us at Miral Experiences!</strong></p><br><p>Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.</p><br><p>We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.</p><br><p><strong>About the Role</strong></p><br><p>The Zoological Manager is responsible for smooth and efficient operations of the assigned section and team; thus, directly impacting the health and safety of animals, guests, colleagues and contractors and the Theme Park’s operations.</p><br><p>This position leads the team in delivering an excellent guests experience and in maintaining the behavioral husbandry and welfare of the assigned animal population in SeaWorld Abu Dhabi. Oversees all animal presentation behaviors and works directly with the Guest Experience and/or Education department on operational needs. This position oversees departmental budgets, department’s animal sustainable population planning (including acquisitions and dispositions). Participates in exhibit design and planning on small and large capital expansions.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Leads, supports, and coordinates all animal behavior and husbandry requirements for an assigned animal habitat area in SeaWorld Abu Dhabi</li><li>Develops and maintains safety protocols to ensure a safe working environment for guests, colleagues and animals</li><li>Develops behavior and enrichment plans for all animals in the assigned realm</li><li>Oversees the care and maintenance of all guest-facing displays as well as quarantine facilities</li><li>Monitors the trainings and development of all colleagues in the section, evaluates their competency level and ensures that all required certifications are acquired</li><li>Manages the schedules and tasks assignments of the team</li><li>Monitors the activities and performance of the team, identifies areas for improvement and communicates the necessary updates</li><li>Maintains and improves high standards of animal welfare and behavior that meet or exceed all professional zoo/aquarium accreditation standards</li><li>Assists with the development of future attractions and interaction programs for the park</li><li>Collaborates with the leadership, other sections of Zoological and other departments with regards to the status of animals, shows, programs or presentation</li><li>Develops, updates and manages animal presentation behavioral plans and high-quality animal/guest interaction programs</li><li>Works with the leadership on the animal population management planning and initiatives</li><li>Participates in developing animal presentations’ goals and objectives</li><li>Assists the leadership on the sections budget, operating and capital expenses</li><li>Performs other duties as assigned</li></ul><p><strong>Qualifications & Experience</strong></p><br><p><strong>Essential</strong></p><br><ul><li>Bachelor’s degree, or an equivalent combination of education and experience, related to the Zoological field to include: animal behavior or natural sciences</li><li>7 years of animal husbandry and behavioral experience in a zoological facility</li><li>3 years of experience in a Zoological leadership position</li><li>3 years of professional experience working with marine mammals</li><li>Strong leadership and teamwork skills.</li><li>Excellent verbal and written English communication skills.</li><li>Excellent interpersonal skills</li><li>Thorough knowledge with professional zoo/aquarium, animal behavior and conservation communities</li></ul><p><strong>Desirable</strong></p><br><ul><li>Master's degree in behavioral, zoological or natural sciences</li></ul><br>Miral Experiences </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're launching Dubai's first indoor three-level karting circuit—a next-generation destination designed to deliver world-class racing, immersive experiences, and exceptional hospitality.
As one of our first team members, you'll play a key role in shaping every guest's journey from the moment they walk through our doors. If you're passionate about people, service excellence, and being part of an ambitious new venture, we'd love to meet you.</p><p>As a Guest Experience Administrator, you will be the face of our brand and the first point of contact for our guests. Your professionalism, energy, and attention to detail will help create memorable experiences while ensuring the smooth day-to-day operation of the reception area.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><em>What You'll Do</em></p><ul><li><p>Welcome guests with warmth, professionalism, and enthusiasm</p></li><li><p>Assist visitors with bookings, registrations, and general inquiries</p></li><li><p>Present our services, racing experiences, memberships, and special offers</p></li><li><p>Coordinate daily reservations and front desk operations</p></li><li><p>Deliver exceptional customer service throughout every stage of the guest journey</p></li><li><p>Conduct pre-race safety briefings and explain track procedures</p></li><li><p>Collaborate with the operations team to ensure seamless guest experiences</p></li><li><p>Maintain the highest standards of presentation, organization, and hospitality</p></li></ul><p><em>Who You Are</em></p><p>We're looking for people with the right attitude and personality. Previous experience is appreciated but not essential.</p><p><em>You'll be a great fit if you</em></p><ul><li><p>Enjoy interacting with people and naturally create positive first impressions</p></li><li><p>Have excellent communication and interpersonal skills</p></li><li><p>Are organized, reliable, and proactive</p></li><li><p>Learn quickly and adapt confidently in a dynamic environment</p></li><li><p>Remain calm under pressure and pay close attention to detail</p></li><li><p>Take pride in delivering outstanding customer experiences</p></li><li><p>Are eager to grow your career within a fast-growing company</p></li></ul><p><em>Requirements</em></p><ul><li><p>Fluent or conversational English (required)</p></li><li><p>Fluent or conversational Russian</p></li><li><p>Previous customer service, hospitality, retail, or front desk experience is a plus, but not mandatory</p></li><li><p>Strong customer-focused attitude and a positive, professional appearance</p></li></ul><br><p>If you're passionate about hospitality, enjoy creating unforgettable guest experiences, and are excited to be part of a company with ambitious plans for the future, we encourage you to apply.</p><p></p></section>
We are looking for a highly strategic, commercially sharp Head of Franchise & B2B Growth to lead our international expansion. Based in Dubai, you will be responsible for scaling our global footprint through master franchise networks, mono-brand retail partnerships, and high-impact B2B commercial channels. You will identify, negotiate with, and onboard top-tier regional retail operators, ensuring rapid market penetration while strictly protecting brand equity and operational excellence. Key Responsibilities:Franchise Network Expansion: Define the global franchise rollout roadmap. Identify, vet, and secure master franchisees and regional operators in key international markets. B2B Partnership Development: Scout and execute high-value B2B commercial opportunities, corporate partnerships, and non-traditional retail concepts (e.g., premium travel retail, hospitality, or strategic brand collaborations). Commercial & Legal Negotiations: Structure and negotiate complex Area Development Agreements (ADAs), master franchise contracts, fee structures, and royalty models to maximize profitability and minimize risk. Franchise Operations & Compliance: Serve as the main bridge between the brand and global partners. Ensure flawless implementation of visual merchandising, customer experience, and operational standards across all franchised locations. Partner Unit Economics: Collaborate with partners to optimize their store-level unit economics (ROI, sales per square foot, payback periods) to ensure long-term network sustainability. Key Requirements:Experience: 8–12+ years of experience specifically leading international retail franchising, area development, or high-level B2B commercial growth in premium consumer goods, footwear, or lifestyle sectors. Proven Track Record: A documented history of successfully launching and scaling mono-brand franchise networks internationally from a regional or corporate hub. Negotiation & Financial Acumen: Master-level understanding of franchise legal frameworks, territory exclusivity clauses, and retail financial modeling. Network: An active rolodex of major international retail conglomerates and multi-brand franchise operators.
We are looking for a highly strategic, commercially sharp Head of Franchise & B2B Growth to lead our international expansion. Based in Dubai, you will be responsible for scaling our global footprint through master franchise networks, mono-brand retail partnerships, and high-impact B2B commercial channels. You will identify, negotiate with, and onboard top-tier regional retail operators, ensuring rapid market penetration while strictly protecting brand equity and operational excellence. Key Responsibilities:Franchise Network Expansion: Define the global franchise rollout roadmap. Identify, vet, and secure master franchisees and regional operators in key international markets. B2B Partnership Development: Scout and execute high-value B2B commercial opportunities, corporate partnerships, and non-traditional retail concepts (e.g., premium travel retail, hospitality, or strategic brand collaborations). Commercial & Legal Negotiations: Structure and negotiate complex Area Development Agreements (ADAs), master franchise contracts, fee structures, and royalty models to maximize profitability and minimize risk. Franchise Operations & Compliance: Serve as the main bridge between the brand and global partners. Ensure flawless implementation of visual merchandising, customer experience, and operational standards across all franchised locations. Partner Unit Economics: Collaborate with partners to optimize their store-level unit economics (ROI, sales per square foot, payback periods) to ensure long-term network sustainability. Key Requirements:Experience: 8–12+ years of experience specifically leading international retail franchising, area development, or high-level B2B commercial growth in premium consumer goods, footwear, or lifestyle sectors. Proven Track Record: A documented history of successfully launching and scaling mono-brand franchise networks internationally from a regional or corporate hub. Negotiation & Financial Acumen: Master-level understanding of franchise legal frameworks, territory exclusivity clauses, and retail financial modeling. Network: An active rolodex of major international retail conglomerates and multi-brand franchise operators.
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p>Job Description</p><br><br><p>The Manager Special Projects & Performance role is part of the regional Chief Operating Office organizational structure. The role will play a key pillar in driving strategic initiatives, business performance management, and cross-functional execution across the organization. Reporting into the Chief Operating Office structure, this role combines strategy, analytics, project management, and operational execution to support business growth, making sure priorities translate into outcomes and improving organizational performance.</p><br><br><br><p><strong>What's On Your Plate? </strong></p><br><br><p><strong>Reporting Business Performance</strong></p><br><br><p>Own full visibility of COO functional KPIs across functions & markets. Surface risks and opportunities early — before they escalate. Drive turnaround when metrics deviate, with speed and precision. Build and maintain performance reporting frameworks that are insight-driven, not just data consolidations. Present findings to senior leadership in formats that are actionable, not decorative.</p><br><br><p><strong>OKR & Budget PMO</strong></p><br><br><p>Lead OKR & budgeting cycles, ensuring alignment across functions and markets. Track OKR/budget performance, analyze variances, flag risks well in advance to course-correct and provide insights to leadership. Drive governance, planning timelines, and process improvements for financial planning. Ensure alignment between strategic priorities and financial allocations.</p><br><br><p><strong>COO Strategy & Planning</strong></p><br><br><p>Strategy Development: Translate vision into executable plans; lead annual/multi-year strategic planning cycles and competitive analysis.</p><br><br><p>Planning & Execution — Own integrated business planning (strategy → budget → OKRs → P&T roadmaps); drive operating cadence (plan with owners, timeline & clear accountability plan, offsites, reviews)</p><br><br><p>Performance & Alignment — Define company KPIs, monitor strategic initiative progress, align business units, and support COO with board/executive reporting</p><br><br><p><strong>Cross-Functional Special Projects</strong></p><br><br><p>Lead cross-functional strategic high-stakes projects requiring heavy coordination across Regional, Local, P&T. Manage stakeholder complexity across markets and functions without losing pace. Drive alignment from senior leadership to ground-level execution — and hold the thread across all of it.</p><br><br><p><strong>AI & Productivity</strong></p><br><br><p>Lead AI adoption efforts within the functional performance teams. Identify where AI tools can replace manual reporting, accelerate analysis, and enhance the team's output quality. Push the team toward smarter, faster ways of working.</p><br><br><br>What you need to be successful<br><p><strong>What Did We Order? </strong></p><br><br><ul><li><p>3+ years in strategy, consulting, operations, or performance management — ideally in tech or a fast-paced consumer business</p><br><br></li><li><p>Thought Leadership ability to drive innovation and impact</p><br><br></li><li><p>Analytical Mindset & strong problem-solving skills with a focus on data-driven decisions</p><br><br></li><li><p>Stakeholder Management, Cross-functional collaboration, Structured communicator — can compress complexity into clear, actionable output</p><br><br></li><li><p>Experience with financial modelling and PnL analysis strongly preferred</p><br><br></li><li><p>Experience using SQL, BigQuery, Looker, Tableau strongly preferred</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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<p>About the Role
STONEHAVEN is a construction consultancy and project management firm delivering services to clients across the Middle East. We are looking for an experienced Business Development Manager to be based full-time in Dubai, driving new business and strengthening relationships across the region's construction, real estate, and infrastructure sectors.
This is a senior, client-facing role for someone who understands the construction consultancy landscape, has an established network across the UAE and wider GCC, and can convert relationships into long-term project pipelines.
Key Responsibilities
• Identify, pursue, and secure new business opportunities across construction consultancy and project management services in the UAE and broader Middle East
• Build and maintain strong relationships with developers, contractors, consultants, government entities, and other key industry stakeholders
• Develop and execute a regional business development strategy aligned with Stonehaven's growth objectives
• Lead the end-to-end bid process, including identifying tenders, preparing proposals, and coordinating with technical teams on pricing and scope
• Represent Stonehaven at industry events, conferences, and client meetings to raise market visibility and generate leads
• Track market trends, upcoming projects, and competitor activity to identify opportunities ahead of the market
• Maintain an accurate pipeline of prospects, proposals, and won/lost opportunities, reporting regularly to senior leadership
• Collaborate closely with project management and technical teams to ensure proposals reflect deliverable, realistic scopes
• Negotiate commercial terms and contracts in line with company policy and risk appetite</p><p>Our Ideal Candidate Would Be
• 5+ years of business development or commercial experience within construction consultancy, project management, or the wider built environment sector
• Established network of contacts across developers, contractors, and consultants in the UAE and Middle East
• Strong understanding of construction project lifecycles, tendering processes, and consultancy service delivery
• Confident communicator able to engage credibly with senior client stakeholders
• Commercially sharp, target-driven, and comfortable owning a revenue pipeline
• Organised and dependable under deadline pressure, with strong follow-through on opportunities
Qualifications
• A degree in Business management or Marketing, or a related field
• Proven track record of winning new business within consultancy, project management in the construction industry
• Strong commercial acumen with experience in proposal development, negotiation, and client relationship management
Our Work Conditions
• This is a full-time, on-site role based in our Dubai office
• Standard work hours apply, with flexibility for client meetings and industry events
• Close collaboration with project management, technical, and senior leadership teams
What You Will Get
• A senior seat at the table during a high-growth phase for Stonehaven across the Middle East
• Direct exposure to major regional construction, infrastructure, and real estate projects
• Mentorship from experienced leadership and a results-driven team
• The opportunity to shape Stonehaven's business development strategy across the region
• A culture that values ownership, expertise, and doing things properly</p>
<p>About the Role
STONEHAVEN is a construction consultancy and project management firm delivering services to clients across the Middle East. We are looking for an experienced Business Development Manager to be based full-time in Dubai, driving new business and strengthening relationships across the region's construction, real estate, and infrastructure sectors.
This is a senior, client-facing role for someone who understands the construction consultancy landscape, has an established network across the UAE and wider GCC, and can convert relationships into long-term project pipelines.
Key Responsibilities
• Identify, pursue, and secure new business opportunities across construction consultancy and project management services in the UAE and broader Middle East
• Build and maintain strong relationships with developers, contractors, consultants, government entities, and other key industry stakeholders
• Develop and execute a regional business development strategy aligned with Stonehaven's growth objectives
• Lead the end-to-end bid process, including identifying tenders, preparing proposals, and coordinating with technical teams on pricing and scope
• Represent Stonehaven at industry events, conferences, and client meetings to raise market visibility and generate leads
• Track market trends, upcoming projects, and competitor activity to identify opportunities ahead of the market
• Maintain an accurate pipeline of prospects, proposals, and won/lost opportunities, reporting regularly to senior leadership
• Collaborate closely with project management and technical teams to ensure proposals reflect deliverable, realistic scopes
• Negotiate commercial terms and contracts in line with company policy and risk appetite</p><p>Our Ideal Candidate Would Be
• 5+ years of business development or commercial experience within construction consultancy, project management, or the wider built environment sector
• Established network of contacts across developers, contractors, and consultants in the UAE and Middle East
• Strong understanding of construction project lifecycles, tendering processes, and consultancy service delivery
• Confident communicator able to engage credibly with senior client stakeholders
• Commercially sharp, target-driven, and comfortable owning a revenue pipeline
• Organised and dependable under deadline pressure, with strong follow-through on opportunities
Qualifications
• A degree in Business management or Marketing, or a related field
• Proven track record of winning new business within consultancy, project management in the construction industry
• Strong commercial acumen with experience in proposal development, negotiation, and client relationship management
Our Work Conditions
• This is a full-time, on-site role based in our Dubai office
• Standard work hours apply, with flexibility for client meetings and industry events
• Close collaboration with project management, technical, and senior leadership teams
What You Will Get
• A senior seat at the table during a high-growth phase for Stonehaven across the Middle East
• Direct exposure to major regional construction, infrastructure, and real estate projects
• Mentorship from experienced leadership and a results-driven team
• The opportunity to shape Stonehaven's business development strategy across the region
• A culture that values ownership, expertise, and doing things properly</p>