Automation Jobs

Job Title Experienced Consultant – Technical Services, Natural Resources & Energy (NRE)<br>Location United Arab Emirates<br>Department Risk Advisory / Natural Resources & Energy (NRE)<br>Job Type Full-Time | Hybrid/Onsite<br>Make an Impact in the Future of Energy We are seeking a highly motivated Senior Consultant to join our growing Natural Resources & Energy (NRE) Risk Advisory practice. This role offers the opportunity to work alongside industry-leading organizations across Oil & Gas, Power & Utilities, Mining, Renewables, and Industrial sectors, helping them strengthen governance, enhance operational performance, and manage business risks effectively. As part of a dynamic consulting team, you will deliver internal audit, risk advisory, internal controls, and operational improvement engagements while gaining exposure to emerging technologies such as Artificial Intelligence (AI), Internet of Things (IoT), Robotics, and Advanced Analytics. This position is ideal for professionals looking to build deep industry expertise while accelerating their consulting career within a collaborative and globally connected environment.<br>Your Key Responsibilities Client Delivery & Advisory Execute and manage internal audit, risk assessment, governance, risk, and compliance (GRC), and advisory engagements across the Natural Resources & Energy sector. Assess and strengthen internal control frameworks, operational processes, and risk management practices. Perform reviews across exploration, drilling, production, refining, petrochemicals, power generation, utilities, renewable energy, mining, infrastructure, logistics, and related operations. Identify operational inefficiencies, compliance gaps, emerging risks, and opportunities for process optimization. Develop high-quality audit reports, risk assessments, planning memoranda, process documentation, and executive presentations. Support engagement management activities, including planning, execution, quality assurance, and project reporting. Sector & Market Development Build effective working relationships with client stakeholders across operational and corporate functions. Support business development initiatives, proposal preparation, and sector-focused pursuits. Contribute to thought leadership, industry research, and market intelligence activities. Collaborate with regional and global teams to develop sector-specific solutions and service offerings. Innovation & Digital Enablement Support the integration of AI, Data Analytics, IoT, Robotics, and digital technologies into client engagements. Assist in developing technology-enabled audit and risk management approaches. Monitor industry developments, regulatory changes, sustainability initiatives, and technological trends impacting the energy sector. Contribute to the development of proprietary methodologies, tools, and digital assets. Team Collaboration & Development Mentor and coach junior team members on technical and engagement-related matters. Contribute to knowledge-sharing initiatives and capability development programs. Foster collaboration and support a culture of continuous learning and innovation. Participate in performance and development discussions where appropriate.<br>Qualifications & Experience Professional Experience3–5 years of experience in Risk Advisory, Internal Audit, Internal Controls, Operational Risk, Compliance, or related consulting services. Experience within leading consulting firms, industrial organizations, energy companies, manufacturing environments, or advisory practices is highly preferred. Exposure to one or more Natural Resources & Energy sectors, including:Oil & Gas (Upstream, Midstream, Downstream) Petrochemicals & Refining Power & Utilities Renewable Energy Mining & Metals Energy Infrastructure & Services<br>Technical Knowledge Experience in one or more of the following areas:Exploration, drilling, production, refining, and petrochemical operations Power generation and utility operations Mining and mineral processing activities Capital projects (CAPEX) and project governance reviews Engineering, Procurement & Construction (EPC) environments Environment, Health & Safety (EHS) assessments Contract management and project controls Asset integrity, maintenance, reliability, and operational excellence<br>Education Bachelor's degree in engineering (Petroleum, Mechanical, Electrical, Chemical, Instrumentation, Metallurgy, or related discipline). Postgraduate qualifications (MBA, M. Tech, or equivalent) will be considered an advantage.<br>Professional Certifications Candidates should possess or be actively pursuing one or more of the following:Certified Internal Auditor (CIA) ISO Lead Auditor Certifications API Certifications Integrated Management Systems (IMS) Certifications Other relevant industry-recognized certifications<br>Skills & Competencies Strong analytical and problem-solving capabilities. Excellent stakeholder management and communication skills. Ability to work independently while managing multiple priorities. Strong report-writing and presentation skills. Proficiency in Microsoft Office Suite. Exposure to data analytics, visualization, or audit automation tools is advantageous. Strong command of English, both written and verbal. Willingness to travel for client engagements across the UAE and wider region.<br>Preferred Attributes Experience delivering risk-based audits within industrial, manufacturing, or energy environments. Exposure to digital transformation, analytics, or technology-enabled audit methodologies. Ability to translate technical findings into practical business recommendations. Commercial awareness and a proactive approach to client service. Strong team-player mindset with a passion for continuous learning.<br>What We Offer Opportunity to work with leading organizations across the Natural Resources & Energy sector. Exposure to large-scale risk advisory, governance, operational excellence, and transformation projects. Structured learning and professional development opportunities. Access to global methodologies, industry specialists, and knowledge networks. A collaborative, high-performance culture focused on innovation and growth. Accelerated career progression within a rapidly expanding sector practice.<br>BDO's Story<br>The BDO story is truly remarkable one, built on solid foundations laid by our visionary founder. BDO is fundamentally a people-centric business with a proven track record of exceptional client service.<br>In 2018, we unveiled our leadership ambition: “Our Dream” - emphasizing that it’s time for BDO to lead— for our people to lead, each of us in our own right. Whether in our markets, through innovation, or as future advisors, our purpose, or “WHY,” drives us forward.<br>Our WHY is “People helping People achieve their Dreams”. Our “WHY” defines our identity – serving as our motivation and guiding principle. This principle is at the heart of BDO because people’s dreams matter to us.<br>We are driven to help our colleagues, clients, and communities become their fullest. At BDO, a career is distinguished by our unique culture—a fusion of people, passion, and results that defines and shapes everything we do.<br>What It's Like to Work at BDO UAE<br>While many accounting firms offer professional services, few match our rich culture of opportunity, personal fulfillment, and long-term growth.<br>We are dedicated to the sustainable development of our people, respecting their talents and fostering their growth. Accountability and personal responsibility are encouraged at all levels, supported by structured career planning and training.<br>Our global culture respects local cultural nuances and strives to be ethical, socially, and environmentally responsible everywhere we operate.<br>At BDO UAE, our diverse team is united by a shared ambition to make a meaningful impact and become the industry’s top choice.

About the Role DEAL Holdings is seeking a Head of Marketing & Communications to lead marketing, communications, PR and brand activation across our diverse portfolio of hospitality, F&B, wellness, retail and lifestyle businesses.<br>You will develop and deliver integrated marketing strategies for the corporate Group, individual brands and operating locations - ensuring each holds a distinct market position while aligning with DEAL Holdings' vision, commercial objectives and growth strategy.<br>Working closely with the Head of PMO & Brand Activations, Head of Brand Development and the Executive Leadership Team, you will lead all pre-opening marketing, launch campaigns, brand activations, PR and customer engagement initiatives for new concepts, new locations, refurbishments, repositioning projects, acquisitions and strategic partnerships. <br>This role manages simultaneous programmes across multiple brands and sites, ensuring every project launches on time, on budget and with maximum commercial impact - supporting our continued expansion across the UAE, Kingdom of Saudi Arabia and selected international markets.<br>As custodian of brand reputation, you will ensure every customer touchpoint consistently reflects the quality, values and positioning of DEAL Holdings and its portfolio.<br>Key Responsibilities<br>Strategic Leadership<br>Develop and implement the Group Marketing & PR strategy, aligned to commercial objectives and growth plans. Prepare annual marketing strategies and budgets across all brands. Build long-term brand positioning and identify opportunities to grow market share and customer acquisition. Support acquisitions, new brand launches and market-entry strategies. Drive innovation across marketing, customer engagement and communications. Measure marketing effectiveness and continuously improve ROI.<br>Corporate Marketing & PR<br>Execute the corporate marketing strategy and build the Group's reputation and leadership profile. Develop corporate communications, presentations and investment collateral. Manage Group PR, executive communications, press releases and corporate announcements. Drive employer branding and manage corporate social media. Coordinate participation in industry events and conferences. Develop crisis communication plans and protect Group reputation.<br>Brand Marketing<br>Develop individual strategies for each Group-owned and international brand. Maintain each brand's positioning while ensuring Group alignment. Oversee annual marketing calendars, seasonal campaigns and promotions. Manage loyalty and CRM programmes and drive customer acquisition and retention. Coordinate cross-brand marketing opportunities and ensure consistency across every touchpoint. <br>Multi-Brand & Multi-Site Portfolio<br>Manage marketing performance across Group-owned brands, international licensed brands, hospitality, F&B, wellness and retail concepts, existing and new locations, and temporary activations and pop-up concepts. Prioritise resources across simultaneous projects while maintaining quality and commercial focus. <br>Launches & Activations<br>Develop launch strategies for all new brands and locations, working with the Head of PMO & Brand Activations and Head of Brand Development. Deliver integrated pre-opening campaigns, brand awareness campaigns prior to opening, opening events, VIP launches and media previews. Coordinate influencer and PR campaigns; produce pre-launch photography, video and content. Prepare launch budgets and critical paths aligned to project programmes. Ensure marketing deliverables are completed before operational handover; measure launch performance against KPIs. Support refurbishments, repositioning and rebranding initiatives.<br>Expansion & Market Activation<br>Deliver market-entry strategies across existing and emerging markets. Support international collaborations, pop-ups and promotional partnerships. Adapt campaigns to local markets while maintaining Group standards. Manage agency relationships across multiple territories. <br>Public Relations <br>Develop annual PR strategies and manage external agencies. Build media and industry relationships; secure editorial coverage across print, digital and broadcast. Coordinate interviews, executive profiling and award submissions. Monitor public perception, manage reputation and lead crisis communications. <br>Digital Marketing<br>Lead website strategy, SEO/SEM, paid digital, Meta and Google advertising. Oversee social media, CRM campaigns, email marketing and database growth. Drive marketing automation, digital analytics and online reputation management. <br>Creative & Content <br>Oversee campaign artwork, brand identity, photography, videography, advertising creative, social and website content, sales collateral, presentations and internal communications. Ensure all creative reflects the positioning of DEAL Holdings and each brand. <br>Commercial Marketing<br>Partner with Operations and Commercial teams to grow revenue, customer frequency, average spend, reservations, occupancy, event bookings, loyalty and guest engagement.<br>Partnerships & Sponsorships<br>Build strategic relationships with media, tourism authorities, malls, hotels, lifestyle brands, influencers and corporate partners to drive brand awareness and commercial value.<br>Leadership & People Development<br>Lead, coach and develop the Marketing & PR team and build a high-performance culture. Conduct performance reviews, develop succession plans and promote cross-department collaboration.<br>Financial Responsibilities Responsible for annual marketing budgets, advertising expenditure, PR retainers, agency contracts, campaign budgets, creative production budgets, event budgets, sponsorship investment and digital marketing expenditure. Monitor campaign ROI, control agency budgets, negotiate supplier contracts and produce monthly marketing performance reports.<br>Decision-Making Authority Authorised to develop marketing strategies, approve campaign concepts and creative direction, select agencies, manage budgets within delegated authority and lead PR responses. Escalation required for major brand repositioning, significant unbudgeted expenditure, crisis communications, strategic partnerships and corporate reputation matters.<br>Knowledge Brand Strategy; Marketing Communications; Public Relations; Digital Marketing; CRM & Loyalty; Consumer Behaviour; Hospitality Marketing; Retail Marketing; Performance Marketing; Marketing Analytics; Brand Development; Project Launch Planning. <br>Direct Reports Marketing Manager; PR & Communications Manager; Digital Marketing Manager; Brand Marketing Managers; Social Media Manager; Content & Creative Manager; Graphic Designers; CRM & Loyalty Executive; Marketing Coordinators; and external marketing, PR and creative agencies. <br>Key Performance Indicators Brand: awareness growth, consistency, compliance, customer perception, share of voice. Marketing: campaign ROI, customer acquisition and retention, loyalty and CRM growth, website traffic, digital conversion, social engagement. Launch: on-schedule delivery, marketing readiness before opening, attendance targets, post-launch commercial performance. PR: media coverage, PR value, executive profiling, industry recognition and awards. Commercial: revenue growth attributable to marketing, contribution to sales, ROI, budget compliance, cost efficiency.<br>Qualifications Essential: Bachelor's Degree in Marketing, Communications, Business Administration or related discipline. Preferred: Master's Degree; CIM qualification; Digital Marketing, Google Analytics or Meta Blueprint certification.<br>Experience Minimum 10 years' marketing experience, including 5+ years in a senior leadership role. Multi-brand hospitality, lifestyle, retail or F&B experience across multiple locations. Proven track record launching new brands and venues, and managing agencies and partners. Corporate and consumer marketing experience; GCC experience preferred; international launch exposure advantageous.<br>Core Competencies Strategic thinking, commercial acumen, executive presence, decision-making, innovation and coaching. Creative, collaborative, customer-focused, results-driven, adaptable, influential, resilient and detail-oriented.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>With a legacy of over 40 years, GCG Engineering Services excels in delivering cutting-edge solutions and aftermarket support for precision instruments, metering systems, flow controls, heat exchangers, automation, plus electrical &amp; instrumentation bulk trading. Renowned for its reliability and expertise, GCG Engineering Services supports the Oil &amp; Gas, Water, Power, and Industrial sectors, enhancing operational efficiency and delivering unmatched value across the GCC region.</p><br><br>Job Description<br><ul><li>Supervise and coordinate HVAC installation, maintenance, repair, testing, and commissioning activities.</li><li>Lead and monitor HVAC technicians, mechanics, ducting technicians, pipe fitters, helpers, and subcontractor personnel.</li><li>Review approved IFC drawings, shop drawings, technical specifications, method statements, and work schedules before commencing activities.</li><li>Plan and allocate manpower, materials, tools, equipment, and resources to ensure timely completion of assigned work.</li><li>Ensure proper installation, alignment, insulation, supports, vibration isolators, dampers, grilles, diffusers, and other HVAC accessories.</li><li>Monitor daily work progress and ensure activities are completed in accordance with approved schedules and project requirements.</li><li>Coordinate with mechanical engineers, electrical supervisors, civil teams, instrumentation personnel, vendors, subcontractors, and other disciplines to avoid work conflicts and delays.</li><li>Conduct routine site inspections to verify workmanship, installation quality, and compliance with approved drawings and specifications.</li><li>Ensure all work is performed in accordance with approved Method Statements, Inspection and Test Plans (ITPs), Quality Control Procedures, and project requirements.</li><li>Identify technical issues, material shortages, design conflicts, and site constraints and report them to the responsible engineer or project management team.</li><li>Coordinate HVAC testing and commissioning activities, including pressure testing, flushing, cleaning, air balancing, water balancing, functional testing, and performance verification.</li><li>Verify that HVAC systems are properly tested and operational before handover.</li><li>Ensure inspection requests, checklists, test reports, and relevant quality documentation are completed and submitted as required.</li><li>Maintain daily manpower reports, work progress reports, equipment utilization records, and site activity reports.</li><li>Monitor material usage and minimize wastage, rework, and unnecessary consumption.</li><li>Ensure proper housekeeping and safe storage of materials, tools, and equipment at the worksite.</li><li>Conduct toolbox talks and ensure that all personnel understand job hazards, control measures, and safe work procedures.</li><li>Enforce compliance with company and client Health, Safety, and Environment (HSE) requirements.</li><li>Ensure that required permits, risk assessments, Job Safety Analyses (JSAs), and work authorizations are available before starting work.</li><li>Stop unsafe work and immediately report unsafe conditions, incidents, near misses, and hazards.</li><li>Participate in project meetings, progress reviews, safety meetings, inspections, and coordination meetings.</li><li>Support pre-commissioning, commissioning, system handover, punch-list clearance, and final project closeout activities.</li><li>Ensure proper maintenance records and equipment history are maintained for operational and maintenance projects.</li><li>Assist in troubleshooting HVAC system failures and coordinate corrective and preventive maintenance activities.</li><li>Perform other duties assigned by the Mechanical Engineer, Project Manager, or Maintenance Manager.</li></ul><br>Qualifications<br><ul><li>Minimum 7–10&nbsp;years of experience in&nbsp;HVAC installation, construction, maintenance, testing, commissioning, or operations.</li><li>Minimum 3–5 years of experience in a supervisory role.</li><li>Experience in oil &amp; gas, industrial, petrochemical, power, commercial, or large-scale construction projects is preferred.</li><li>Experience working under major client specifications and international standards is an advantage.</li></ul><br>Additional Information<br><ul><li>Strong willingness to learn and adapt to a dynamic project environment.</li><li>Attention to detail with a commitment to quality and safety.</li><li>Effective communication skills and a team-oriented approach.</li><li>Ability to follow instructions, meet deadlines, and manage time effectively.</li><li>Willingness to work on-site at various ADNOC project locations in Abu Dhabi.</li><li>Flexibility to work in shifts and extended hours as project demands require.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose</strong></p><br><p>To ensure the quality, integrity, and compliance of RTA’s digital licensing systems by leading evaluation, testing, and post-launch monitoring activities. The role drives continuous improvement in system reliability, security, and performance through rigorous quality assurance frameworks aligned with RTA’s digital governance and innovation strategy.</p><br><p><strong>Roles and Responsibilities</strong></p><br><p><strong>Strategy</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead and oversee govern the development, implementation, and continual refinement of quality assurance frameworks, regulatory controls, and testing standards for licensing systems, in line with RTA digital governance principles and future-oriented architectural standards.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee the definition and continuous maintenance of service-quality benchmarks for system performance, data integrity, security, and user experience across all digital Licensing channels.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the strategic governance and planning of quality control priorities, encompassing AI-enabled validation, integrated system assurance, and lifecycle management of digital solutions</p><br><p><strong>Operations</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage and execute User Acceptance Testing (UAT) in coordination with stakeholders to ensure all system functionalities, workflows, and interfaces are validated and approved in accordance with established acceptance criteria.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the integrity and accuracy of licensing systems involved in exchanging and collecting violations issued by internal and external authorities.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise the provision of required test data to Licensing Institution partners for integration checks, ensuring full alignment with approved policies.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct periodic reviews of licensing-system operators and service providers to ensure adherence to integration requirements, information-security standards, and reporting obligations to the Security and Control Department.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review and analyse system-failure reports and technical issues submitted by support teams, assess solution effectiveness, and coordinate with relevant units to address root causes.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct comprehensive functional, performance, security, and compliance testing for system releases, and review and endorse quality control documentation, test results, and supporting evidence to ensure compliance with technical specifications and governance standards prior to deployment and production rollout.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise system behaviour after deployment by detecting irregularities, managing defect resolution with technical teams, and ensuring continuous and stable system operations.</p><br><p><strong>Product / Process Improvement</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support quality control and system-validation processes by refining UAT methodologies, documentation practices, and compliance tracking mechanisms.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enhance governance frameworks, quality standards, and system controls to mitigate the risk of recurring technical failures and improve overall system reliability</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyse post-launch system performance data to identify recurring quality issues and recommend process improvements for testing, deployment, and monitoring.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document lessons learned and contributed to the continuous enhancement of quality assurance methodologies and automation frameworks.</p><br><p><strong>Physical Working Conditions</strong></p><br><p>Primarily office-based role with regular collaboration with internal teams, IT units, and service-provider representatives, may require occasional visits to partner facilities or system-testing locations as necessary.</p><br> <ul><li>Bachelor’s degree/Master’s degree in Computer Science, Systems Engineering or related field</li><li>3+ years in case of Master's degree or higher (5+ years in case of Bachelor's degree)</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About This Opportunity</strong></p><br><br><p>We are seeking a highly skilled <strong>IT System Expert</strong> with strong expertise in <strong>Red Hat OpenShift</strong> and <strong>Red Hat Enterprise Linux (RHEL)</strong> administration. The ideal candidate will be responsible for the design, deployment, administration, troubleshooting, and lifecycle management of OpenShift container platforms and Linux infrastructure. Experience with <strong>Oracle Solaris administration</strong> is desirable.</p><br><br><p><strong>Key Responsibilities</strong></p><br><br><ul><li>Administer, maintain, and support <strong>Red Hat OpenShift Container Platform (OCP)</strong> environments.</li><li>Install, configure, upgrade, patch, and troubleshoot <strong>Red Hat Enterprise Linux (RHEL)</strong> servers.</li><li>Manage OpenShift clusters, including control plane and worker nodes, operators, and platform services.</li><li>Perform cluster health monitoring, capacity planning, performance tuning, and troubleshooting.</li><li>Implement and maintain security hardening, RBAC, authentication, certificate management, and compliance standards.</li><li>Support containerized application deployments and CI/CD integration.</li><li>Perform operating system patching, upgrades, vulnerability remediation, and lifecycle management.</li><li>Troubleshoot Linux OS, OpenShift platform, networking, storage, and container-related issues.</li><li>Collaborate with infrastructure, application, database, and security teams to resolve complex technical issues.</li><li>Develop and maintain automation using Ansible and shell scripting.</li><li>Prepare technical documentation, SOPs, architecture diagrams, and operational runbooks.</li><li>Participate in incident, problem, change, and release management processes.</li><li>Provide Level 3 technical support and serve as the technical escalation point for OpenShift and Linux platforms.</li></ul><p><strong>Required Skills</strong></p><br><br><ul><li>8–10+ years of IT Infrastructure Administration.</li><li>Strong hands-on experience with <strong>Red Hat OpenShift (OCP 4.x)</strong> administration.</li><li>Strong administration experience with <strong>Red Hat Enterprise Linux (RHEL 7/8/9)</strong>.</li><li>Good understanding of Kubernetes architecture, container orchestration, and container runtime technologies.</li><li>Experience with OpenShift Operators, Routes, Projects, Networking, Storage Classes, Persistent Volumes, and Image Registry.</li><li>Linux system administration, performance tuning, troubleshooting, and security hardening.</li><li>Experience with Ansible, Bash/Shell scripting, and infrastructure automation.</li><li>Good knowledge of networking concepts, including DNS, TCP/IP, Load Balancers, Firewalls, and SSL/TLS.</li><li>Experience integrating enterprise storage solutions (SAN/NFS/CSI).</li><li>Familiarity with monitoring and logging tools such as Prometheus, Grafana, Elasticsearch, and Kibana.</li></ul><p><strong>Good to Have</strong></p><br><br><ul><li><strong>Oracle Solaris (10/11) administration</strong>.</li><li>Red Hat Satellite.</li><li>Kubernetes certifications and container security knowledge.</li></ul><p><strong>Preferred Certifications</strong></p><br><br><ul><li>Red Hat Certified Engineer (RHCE)</li><li>Red Hat Certified Specialist in OpenShift Administration</li><li>Red Hat Certified OpenShift Administrator</li><li>Certified Kubernetes Administrator (CKA)</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> United Arab Emirates (AE) || Dubai</p><br><br><p><strong>Req ID:</strong>&nbsp;788282 </p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Business Analyst (Retail Banking &amp; Cards)</strong> <strong>Role Overview</strong> <p>We are seeking a highly skilled <strong>Business Analyst</strong> to support strategic banking and digital transformation initiatives within a leading financial services environment.</p><br><br> <p>This role is responsible for bridging the gap between business stakeholders and technology teams by translating business requirements into functional solutions that drive measurable outcomes. The successful candidate will possess strong domain expertise across <strong>Retail Banking, Customer Onboarding, Customer Lifecycle Management, and Cards</strong>, combined with excellent analytical, stakeholder management, and communication skills.</p><br><br> <p>You will play a key role in driving business change, enhancing customer journeys, and supporting the successful delivery of technology and process improvement initiatives within a regulated banking environment.</p><br><br> <strong>Key Responsibilities</strong> <ul> <li>Collaborate with business stakeholders to gather, analyse, and document business requirements </li><li>Translate business needs into detailed functional specifications, user stories, process flows, and business requirements documentation </li><li>Work closely with Product Owners, Developers, QA teams, and project stakeholders to ensure successful solution delivery </li><li>Support User Acceptance Testing (UAT) activities and coordinate business validation and sign-off </li><li>Analyse and optimise existing banking processes, customer journeys, and operational workflows </li><li>Act as the primary liaison between business and technology teams, ensuring effective communication and alignment </li><li>Support initiatives across customer onboarding, KYC, digital banking, customer lifecycle management, and card-related products and services </li><li>Identify opportunities for process improvement, automation, and operational efficiencies </li><li>Ensure solutions comply with internal governance standards, business objectives, and regulatory requirements </li><li>Facilitate workshops, requirement gathering sessions, and stakeholder meetings to support successful project outcomes </li></ul> <strong>Required Skills &amp; Qualifications</strong> <ul> <li>Bachelor's degree in Business Administration, Finance, Information Technology, or a related discipline </li><li>Minimum <strong>5 years of experience</strong> as a Business Analyst within the banking or financial services sector </li><li>Strong understanding of: <ul> <li>Retail Banking </li><li>Customer Onboarding </li><li>Customer Lifecycle Management </li><li>Cards and Payments Domain </li></ul> </li><li>Proven experience in requirement gathering, business process analysis, and solution documentation </li><li>Strong stakeholder management and communication skills </li><li>Hands-on experience with: <ul> <li>Jira </li><li>Confluence </li><li>Microsoft Excel </li><li>SQL </li></ul> </li><li>Experience working within Agile and Waterfall delivery environments </li><li>Excellent written and verbal communication skills in English </li><li>Strong analytical, problem-solving, and documentation capabilities </li></ul> <strong>Preferred Skills &amp; Experience</strong> <ul> <li>Previous experience working within UAE banking institutions or international corporate environments </li><li>Knowledge of Open Banking, Banking APIs, FinTech integrations, and digital transformation initiatives </li><li>Experience supporting customer journey transformation, onboarding, servicing, retention, and lifecycle optimisation programmes </li><li>Familiarity with banking regulatory requirements and governance frameworks </li><li>Professional certifications such as: <ul> <li>CBAP </li><li>CCBA </li><li>PMI-PBA </li><li>Certified Scrum Master (CSM) </li><li>Equivalent Business Analysis certifications </li></ul> </li></ul> <strong>Halian Group</strong> <p>With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realise tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br> <p>At Halian, we recognise that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organisations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives.</p><br><br> <p>We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique.</p><br><br> <p><strong>#LI-CC1</strong></p><br><br> <br><br> </div>

Job Description<br><br>Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative Saa S platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.<br><br>Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.<br><br>Besides its Saa S business, Circles operates three other distinct businesses:<br><br>Circles. Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles. Life is powered by Circles’ Saa S platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaa S) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless e SIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel e SIM of the Year.<br><br>Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.<br><br>About The Role<br><br>We are looking for a data-savvy and detail-oriented CVM Analyst to support the customer value management engine for our new digital telco brand in the MENA region. This role plays a key part in driving customer engagement, retention, and monetization by translating complex data into actionable insights, launching targeted lifecycle campaigns, and continuously optimizing performance across key CVM KPIs.<br><br>The ideal candidate brings hands-on experience in customer segmentation, campaign analytics, and lifecycle marketing, along with strong technical capabilities in SQL, Python / R, and BI tools.<br><br>What You’ll Be Responsible For<br><br>Lifecycle campaign execution: Support the design, launch, and tracking of customer lifecycle campaigns across digital, contextual, and outbound channels, such as targeting acquisition, in-life management, churn prevention, and reactivation CVM execution: Assist in the execution of data-driven CVM strategies to increase ARPU and reduce churn by identifying up-sell and cross-sell opportunities through deep behavioral analysis Performance monitoring: Build and maintain campaign performance trackers for various lifecycle stages and monitor KPIs to flag deviations, trends, and anomalies Advanced analytics & modeling: Partner with data teams to co-develop churn prediction models, customer propensity models, and micro-segmentation frameworks Channel optimization: Recommend the most efficient use of touchpoints by analyzing engagement rates across SMS, push, email, IVR, and digital placements Reporting & insight generation: Leverage SQL, Python/R, and BI tools (Power BI, Tableau, Looker, Qlik) to generate insight-rich dashboards and campaign reports for internal stakeholders Data integration: Work with data engineering and IT teams to ensure timely availability and accuracy of data pipelines supporting campaign execution and performance measurement.<br><br>What We’re Looking For<br><br>3-4 years of experience in B2C telco CVM, lifecycle marketing, or customer analytics roles Bachelor’s degree in Data Science, Business, Computer Science, Economics, or a related field; Master’s degree is a plus Proficiency in SQL and at least one scripting language (Python or R) is required Advanced skills in data visualization and reporting tools (e.g., Power BI, Tableau, Looker, Qlik) Familiarity with CRM systems, campaign management platforms, and marketing automation tools Experience working with cloud-based data ecosystems, ETL processes, and large-scale data sets is preferred Strong business acumen with the ability to translate data into clear, actionable commercial insights Excellent communication and stakeholder management skills, with the confidence to work cross-functionally in a fast-paced, high-growth environment<br><br>Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.<br><br>Data Protection and Privacy Statement <br><br>By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles’ Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.<br><br>To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.<br><br>Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.circles.co/ Job Function: Marketing Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong>1. Fleet Operations</strong></p><ul><li><p>Manage the day-to-day fleet operations and vehicle assignments to ensure smooth transportation and delivery activities.</p></li><li><p>Coordinate fleet allocation based on operational priorities and business requirements.</p></li><li><p>Support UAE-wide delivery operations by ensuring vehicle availability.</p></li><li><p>Maintain effective communication between fleet operations, warehouse teams, transport coordinators, and business stakeholders.</p></li><li><p>Monitor fleet utilization and optimize </p><p><strong>2. Fleet Administration &amp; Compliance</strong></p><ul><li><p>Oversee vehicle registration, insurance renewals, RTA passing, and registration card renewals for new and existing vehicles.</p></li><li><p>Ensure complete compliance with UAE statutory and regulatory requirements.</p></li><li><p>Maintain and monitor:</p><ul><li><p>RTA Traffic File</p></li><li><p>Vehicle Registration Records</p></li><li><p>Insurance Documentation</p></li><li><p>Employee Emirates IDs</p></li><li><p>Road Permits</p></li><li><p>Delivery Permits</p></li><li><p>Vehicle Branding Permits</p></li></ul></li><li><p>Ensure vehicles remain free from traffic violations and fines through regular monitoring.</p></li><li><p>Manage balances and transactions for Salik, Darb, and other fleet E-Wallet systems.</p></li><li><p>Coordinate with government authorities for regulatory approvals whenever required.</p></li></ul><p><strong>3. Vehicle Operations &amp; Preventive Maintenance</strong></p><ul><li><p>Monitor daily vehicle utilization and schedule preventive maintenance accordingly.</p></li><li><p>Develop preventive maintenance plans to maximize vehicle reliability.</p></li><li><p>Conduct regular inspections to ensure fleet roadworthiness and serviceability.</p></li><li><p>Coordinate with vehicle custodians to complete scheduled maintenance on time.</p></li><li><p>Physically receive vehicles from drivers before repairs and validate job cards.</p></li><li><p>Coordinate repairs with workshops and garages.</p></li><li><p>Ensure vehicle uptime of <strong>98% or above</strong> across the fleet.</p></li><li><p>Minimize vehicle downtime through proactive maintenance planning.</p></li></ul><p><strong>4. Accident &amp; Insurance Management</strong></p><ul><li><p>Coordinate accident reporting with the Administration team.</p></li><li><p>Register accident claims with insurance providers.</p></li><li><p>Arrange vehicle surveys and repair approvals.</p></li><li><p>Liaise with garages to ensure timely and quality repairs.</p></li><li><p>Monitor insurance claims until closure.</p></li><li><p>Maintain accident records and prepare incident reports.</p></li><li><p>Identify preventive measures to reduce accident frequency.</p></li></ul><p><strong>5. Fleet Cost &amp; Expense Control</strong></p><ul><li><p>Monitor and control fleet operating expenses.</p></li><li><p>Analyze fuel consumption, maintenance costs, repair expenses, and operational expenditure.</p></li><li><p>Raise and manage Purchase Orders through ERP systems.</p></li><li><p>Coordinate spare parts planning with garages.</p></li><li><p>Monitor vehicle operating cost per kilometer and benchmark against industry standards.</p></li><li><p>Recommend cost-saving initiatives without compromising operational performance.</p></li></ul><p><strong>6. GPS &amp; Fleet Technology Monitoring</strong></p><ul><li><p>Monitor GPS tracking systems to ensure route compliance and operational efficiency.</p></li><li><p>Analyze vehicle movement and utilization reports.</p></li><li><p>Maintain fleet databases and operational dashboards.</p></li><li><p>Generate periodic reports using Excel and reporting tools.</p></li><li><p>Support implementation of fleet technology and automation initiatives.</p></li></ul><p><strong>7. Driver &amp; Resource Management</strong></p><ul><li><p>Assess the driving capabilities of shortlisted drivers during the recruitment process.</p></li><li><p>Coordinate driver deployment based on operational requirements.</p></li><li><p>Prepare driver attendance, overtime, shift schedules, and leave plans.</p></li><li><p>Manage vehicle handover and takeover processes.</p></li><li><p>Resolve driver-related operational issues.</p></li><li><p>Promote driver accountability and adherence to company standards.</p></li></ul><p><strong>8. Health, Safety &amp; Quality Standards</strong></p><ul><li><p>Ensure compliance with company Quality, Health, Safety, and Environment (QHSE) standards.</p></li><li><p>Ensure all drivers are equipped with the required Personal Protective Equipment (PPE).</p></li><li><p>Monitor compliance with Standard Operating Procedures (SOPs).</p></li><li><p>Promote safe driving practices and defensive driving awareness.</p></li><li><p>Support investigations into safety incidents and recommend corrective actions.</p></li></ul><p><strong>9. Reporting, MIS &amp; Continuous Improvement</strong></p><ul><li><p>Prepare daily, weekly, and monthly fleet operational reports.</p></li><li><p>Generate MIS reports covering:</p><ul><li><p>Fleet Utilization</p></li><li><p>Vehicle Uptime</p></li><li><p>Maintenance Status</p></li><li><p>Accident Analysis</p></li><li><p>Cost per Kilometer</p></li><li><p>Fuel Consumption</p></li><li><p>Driver Productivity</p></li></ul></li><li><p>Analyze operational and technical processes to identify improvement opportunities.</p></li><li><p>Develop initiatives to improve garage efficiency and reduce turnaround time.</p></li><li><p>Support implementation of continuous improvement projects.</p></li><li><p>Coach and guide drivers and fleet personnel to improve productivity.</p></li><li><p>Provide technical and operational support to team members.</p></li><li><p>Report operational performance and productivity metrics to management.</p></li></ul><p>Implement corrective and preventive actions to address operational issues.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>From Fleet Operations with a Retail Background</p><p></p></section>

<p>Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.</p><p><br></p><p>At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. </p><p><br></p><p>Think finance is stuffy? Think again.</p><p><br></p><p>At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our <strong>Marketing department</strong> would like to welcome a detail-oriented.</p><p><br></p><p><strong>Product Marketing Manager – Multi Asset</strong> <strong>for a fully remote position working closely with our Dubai-based team</strong></p><p><br></p><p>We’re looking for a Product Marketing Manager to help build Equiti into an “everything finance” super app, turning a growing suite of products into one clear story customers trust. You’ll own positioning and go-to-market, bringing a strong understanding of fintech funnels and lifecycle marketing that moves conversion and retention.</p><p>As a Product Marketing Manager, you will play a critical role in shaping how our products are positioned, launched, and adopted across markets, while ensuring marketing execution runs efficiently, on time, and to a high standard.</p><p>You will be responsible for owning product messaging and launches end-to-end, while maintaining strong oversight on delivery, timelines, workflows, and quality, ensuring marketing outputs are aligned with business priorities, regulatory requirements, and operational realities.</p><p><br></p><p><strong>Responsibilities </strong></p><p><strong> Product strategy &amp; customer insight</strong></p><ul><li>Identifying user needs by deeply understanding customer behaviour, onboarding journeys, trading patterns, and how our products operate globally</li><li>Translating customer and market insights into data-driven recommendations that inform product strategy and roadmap decisions</li><li>Developing research plans to uncover behavioural insights and stay ahead of the competitive landscape</li></ul><p><br></p><p><strong>Go-to-market ownership</strong></p><ul><li>Independently driving end-to-end go-to-market strategies for product launches, feature releases, and market rollouts</li><li>Owning audience strategy, positioning, value propositions, and messaging frameworks across segments and regions</li><li>Partnering closely with Product, Growth, Sales, and Compliance to ensure launch readiness and cross-functional alignment</li><li>Creating high-impact product marketing assets including landing pages, briefs, sales enablement decks, FAQs, in-product messaging, and campaign narratives</li><li>Delivering launches with a strong bias toward measurable growth, adoption, and commercial impact</li></ul><p><br></p><p><strong>Product analysis &amp; growth</strong></p><ul><li>Designing event tracking frameworks and ensuring proper instrumentation of key user action</li><li>Partnering with Growth and Data teams to connect product events with AdTech and MarTech platforms for optimisation and attribution</li><li>Running structured experiments across acquisition, activation, and retention funnels to test hypotheses and improve performance</li><li>Tracking adoption metrics, funnel conversion, and lifecycle engagement to inform continuous optimization</li><li>Building repeatable go-to-market playbooks and scalable frameworks for regional teams</li></ul><p><br></p><p><strong>Market insights &amp; performance tracking</strong></p><ul><li>Conduct market and competitive research to inform product positioning, messaging, and launch strategies.</li><li>Track and analyze product and marketing performance metrics, including adoption, campaign effectiveness, and funnel performance.</li><li>Compile insights and reports to support decision-making, optimization, and continuous improvement.</li><li>Use data and feedback to refine messaging, go-to-market approaches, and execution processes.</li></ul><p><br></p><p><strong>Skills &amp; Competencies </strong></p><ul><li>Strong product and commercial mindset, with the ability to connect product capabilities to customer needs and business outcomes.</li><li>Excellent written and verbal communication skills, with the ability to simplify complex products into clear, compelling messages.</li><li>Highly organized and detail-oriented, with strong project management and multitasking abilities.</li><li>Confident stakeholder manager, able to coordinate across product, marketing, growth, sales, compliance, and external partners.</li><li>Calm, proactive problem solver who performs well in fast-paced, high-volume environments.</li><li>Strong sense of ownership and accountability — ownership of outcomes, not just tasks.</li><li>Team-oriented mindset, with a willingness to step in, adapt, and make decisions for the good of the group.</li></ul><p><strong> </strong></p><p><strong>Experience Requirements </strong></p><ul><li>3–6 years of experience in Product Marketing, Growth Marketing, or a closely related role.</li><li>Experience in fintech, digital financial services, or regulated digital products is preferred; exposure to trading, CFDs, savings, stocks &amp; etfs, crypto or onboarding journeys is a strong advantage.</li><li>Hands-on experience supporting or leading product launches, campaigns, or major feature releases.</li><li>Experience working closely with cross-functional teams including product, engineering, design, marketing, growth, and sales.</li><li>Experience managing multiple projects in parallel, with strong attention to timelines, dependencies, and quality.</li><li>Experience working in fast-paced marketing or digital environments, preferably with delivery or operations exposure.</li><li>Familiarity with tools such as Jira, Confluence, or similar project and workflow management platforms.</li><li>Comfortable working with performance metrics, reports, and dashboards to track impact and progress.</li><li>Familiarity with AdTech and MarTech ecosystems (tracking events, attribution, automation platforms)</li><li>Ability to translate complex financial products into simple, compelling value propositions</li></ul><p><br></p><p>With energy, drive, and imagination, there’s no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences. </p><p>Equiti is an equal opportunity employer. </p><p><br></p><p>“Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p><span>Salesforce is looking to expand our team by hiring a hardworking and passionate Solution Architect.</span></p><br><br><p><span>Our Solution Architects play a key role in settling optimal use of the Salesforce product in the customer environment. We are seeking for Salesforce products with industry experts who are passionate about digital transformation and customer experience. Your responsibility is to understand the customer’s business requirements, design, and configure the desired solution along with an ability to scope the entire solution</span></p><br><br><p><span><b>YOUR IMPACT</b></span></p><br><br><ul><li><span>Participating in business process redesign, roadmap planning, and identifying touchpoints in multi-cloud implementations.</span></li><li><span>Working closely with our customers to understand the current business processes at a detailed level.</span></li><li><span>Participating in discussions with various levels of customer’s IT business partners.</span></li><li><span>Developing strong client relationships by building trust, rapport, and positive working relationships with both internal and external collaborators and team members.</span></li><li><span>Working with internal and customer stakeholders to create prototypes, proof of concepts, and sample mockups as a means of eliciting and defining business requirements.</span></li><li><span>Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.</span></li><li><span>As required, participating in the UAT and Go-Live process, including test planning, development of test scripts, testing logistics, test execution, and status reporting.</span></li><li><span>Analyzing the data requirements, structures, and integration points of the process, and creating mapping to Salesforce objects or external REST endpoints.</span></li><li><span>Identifying business process improvements and opportunities for automation.</span></li><li><span>Documenting work using flow charts, written descriptions, screenshots, and videos.</span></li><li><span>Applying knowledge, skills, and judgment to make decisions and resolve issues.</span></li><li><span>Maintaining a target billable utilization aligned to the role.</span></li></ul><br><p><span><b>REQUIRED QUALIFICATIONS</b></span></p><br><br><ul><li><span>+10 Years of CRM experience.</span></li><li><span>Demonstrated capability to understand business strategies and application objectives, and translate those requirements into effective implementation designs.</span></li><li><span>Excellent design skills, including the ability to critique visual elements and optimize user flows.</span></li><li><span>Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos.</span></li><li><span>Self-directed, with the ability to break down a complex process, assign actions, and manage progress within a set timeline.</span></li><li><span>Expertise in process modeling tools and standard methodologies.</span></li><li><span>In-depth knowledge of key processes in industry-specific solutions.</span></li><li><span>Project management tools and standard methodologies</span></li><li><span>Data modeling</span></li><li><span>Systems analysis and design.</span></li><li><span>Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).</span></li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<p>The Senior Specialist, Total Rewards supports the design, implementation, and continuous improvement of MBZUAI’s Total Rewards and workforce planning frameworks, ensuring competitive, equitable, and financially sustainable people practices aligned with the University’s strategic priorities.</p><p><br></p><p>The role provides specialist expertise across compensation, benefits, job evaluation, salary benchmarking, pay structures, reward analytics, and annual reward processes, while supporting workforce planning, organizational design, and workforce analytics. Through market intelligence, scenario modelling, and people analytics, the role provides data-driven recommendations on reward competitiveness, internal equity, workforce requirements, and people costs.</p><p><br></p><p>Working closely with Human Resources, Finance, and University stakeholders, the position supports integrated workforce and reward decisions that enable MBZUAI to attract, retain, and optimize a high-performing and globally competitive workforce.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Total Rewards, Compensation &amp; Benefits</strong></p><ul><li>Support the design, review, and administration of MBZUAI’s Total Rewards framework, including salary structures, allowances, incentives, benefits, and other reward programs.</li><li>Conduct compensation and benefits benchmarking and market analysis to assess competitiveness across relevant higher education, research, technology, and UAE labor markets.</li><li>Support the annual salary review and bonus cycles, including eligibility validation, modelling, calibration, analysis, and implementation.</li><li>Provide compensation recommendations for new hires, promotions, transfers, contract renewals, and other employee movements, considering market positioning, internal equity, approved salary structures, and applicable policies.</li><li>Monitor the utilization, cost, competitiveness, and effectiveness of employee benefits and provide analysis to support program reviews and renewal decisions.</li><li>Monitor market trends and regulatory developments and provide evidence-based recommendations to maintain competitive, equitable, and financially sustainable reward practices.</li></ul><p><br></p><p><strong>Job Evaluation &amp; Reward Governance</strong></p><ul><li>Conduct job evaluations and provide recommendations on appropriate job grades using the University’s approved job evaluation methodology.</li><li>Design and maintain job architecture frameworks, including job families, role levels, grading structures, and titling conventions.</li><li>Review new and revised positions to assess job size, internal relativity, grading implications, and alignment with established organizational and reward structures.</li><li>Maintain Total Rewards policies, guidelines, methodologies, and supporting documentation to promote consistent and transparent reward decisions.</li><li>Ensure compensation and grading decisions are supported by appropriate analysis, approvals, and documentation in accordance with MBZUAI policies and Delegation of Authority requirements.</li></ul><p><br></p><p><strong>Workforce Planning &amp; Cost Management</strong></p><ul><li>Translate institutional priorities into annual workforce plans, headcount requirements, and hiring forecasts in coordination with Finance and departmental stakeholders.</li><li>Develop workforce models and scenario analyses to assess planned hiring, attrition, workforce growth, hiring sequencing, and associated cost implications.</li><li>Monitor actual headcount against approved workforce plans and identify material variances, emerging requirements, and workforce risks.</li><li>Support workforce planning across academic, research, and professional services populations, accounting for their distinct workforce profiles, talent requirements, and hiring cycles.</li><li>Support organizational design and workforce-shaping initiatives, including structural reviews, role clarity, spans and layers, and workforce composition.</li><li>Provide workforce analysis to support decisions on hiring priorities, workforce composition, Emiratization, and longer-term capability requirements.</li></ul><p><br></p><p><strong>People Analytics &amp; Workforce Intelligence</strong></p><ul><li>Develop and maintain workforce and Total Rewards dashboards covering headcount, workforce cost, compensation, benefits, hiring trends, attrition, and workforce composition.</li><li>Analyze workforce and reward data to identify trends, risks, and opportunities related to internal equity, retention, workforce cost, and organizational effectiveness.</li><li>Deliver workforce insights and scenario analysis to support leadership decision-making on workforce planning, talent investment, compensation, and resource allocation.</li><li>Support pay equity analysis, workforce segmentation, and workforce cost modelling.</li><li>Maintain data integrity and consistency across relevant HR, payroll, ERP, and reporting systems.</li></ul><p><br></p><p><strong>Stakeholder Engagement &amp; Strategic Advisory</strong></p><ul><li>Provide specialist advice to management and HR stakeholders on compensation, benefits, job evaluation, workforce planning, and organizational design matters.</li><li>Partner with Talent Acquisition to provide market and internal compensation guidance for new hires and contract renewals.Collaborate with HR Business</li><li>Partners, Academic Appointments, Talent Management, Employee Services, Finance, and Financial Planning &amp; Analysis to support integrated workforce and reward decisions.</li><li>Support leadership in making informed decisions on workforce structures, hiring priorities, reward positioning, and resource allocation.</li><li>Facilitate alignment between academic, research, and administrative units on workforce and Total Rewards requirements.</li></ul><p><br></p><p><strong>Governance, Reporting &amp; Compliance</strong></p><ul><li>Ensure Total Rewards and workforce planning practices comply with institutional policies, governance requirements, and applicable UAE regulations.</li><li>Maintain accurate workforce and reward data, documentation, and audit-ready records.</li><li>Support reporting on key workforce, reward, and institutional priorities, including Emiratization.</li><li>Identify opportunities to improve Total Rewards and workforce planning processes through automation, analytics, and AI-enabled solutions.</li></ul><p><br></p><p><strong>Qualifications and Criteria:</strong></p><ul><li>A bachelor’s degree in human resources, Business Administration, Economics, or related field.</li><li>A postgraduate degree will be preferred.</li><li>Professional certification in compensation, benefits, reward, or HR is desirable, such as Certified Compensation Professional (CCP), Certified Benefits Professional (CBP), Global Remuneration Professional (GRP), Certified Compensation and Benefits Professional (CCBP), SHRM-CP, SHRM-SCP, CIPD, or HRCI certification</li></ul><p><br></p><p><strong>Professional Experience Required</strong></p><p><br></p><p><u>Essential</u>:</p><ul><li>Minimum of 8 years of experience in Total Rewards, Compensation &amp; Benefits, Reward, or a closely related HR specialization.</li><li>Demonstrated experience in compensation benchmarking, salary structure analysis, and reward programme administration.</li><li>Experience supporting annual salary review, bonus, or other compensation cycles.</li><li>Experience in job evaluation, grading, and job architecture.</li><li>Experience analysing employee benefits and supporting benefits programmes.</li><li>Experience in workforce planning, headcount forecasting, or workforce cost modelling.</li><li>Strong analytical and financial modelling capability, with advanced proficiency in Excel and experience working with HR data.</li><li>Demonstrated ability to translate compensation and workforce data into practical recommendations for management.</li><li>Strong stakeholder-management and communication skills.</li></ul><p><br></p><p><u>Preferred</u>:</p><ul><li>Experience within higher education, research, technology, consulting, or another complex organization.</li><li>Familiarity with compensation survey methodologies and market benchmarking tools.</li><li>Familiarity with UAE labor market practices, employment regulations, and Emiratization requirements.</li><li>Experience supporting Total Rewards or workforce transformation initiatives.</li></ul><p><br></p>

<strong>This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Web Developer (AI-Augmented) based in United Arab Emirates.<br><br></strong>This is a fully remote opportunity for an experienced full-stack engineer who combines strong web development expertise with an AI-native approach to software delivery.<br><br>You’ll design, build, and maintain scalable applications across both frontend and backend systems.<br><br>The role offers the opportunity to work extensively with React, TanStack, NestJS, Next.js, and AWS in a modern cloud environment.<br><br>You’ll also build production-grade AI capabilities involving LLMs, RAG pipelines, agentic workflows, and tool integrations.<br><br>AI coding tools will be part of your everyday engineering workflow, from development and debugging to testing and automation.<br><br>You’ll contribute to architectural decisions, technical quality, and engineering practices while collaborating closely with product, design, and engineering teams.<br><br>This role is ideal for a hands-on senior engineer who combines technical depth with strong judgment about where AI can accelerate development without compromising quality.<br><br>Accountabilities<br><br><ul><li>Design, develop, and maintain scalable full-stack web applications across frontend and backend systems. </li><li>Lead architecture discussions and drive implementation of key technical decisions. </li><li>Build modern frontend experiences using React and TanStack, with a focus on performance, maintainability, and scalable component architecture. </li><li>Develop modular, testable backend services using NestJS. </li><li>Implement server-side rendering, static generation, and API routes using Next.js. </li><li>Build and maintain cloud infrastructure and deployment workflows using AWS services such as Lambda, S3, CloudFront, and ECS/Fargate. </li><li>Design and ship AI-powered product capabilities, including LLM integrations, RAG pipelines, tool/function calling, evaluations, and agentic workflows. </li><li>Use AI coding assistants such as Claude Code, Cursor, Copilot, or similar tools to accelerate development, debugging, testing, and repetitive engineering tasks. </li><li>Apply sound engineering judgment when reviewing AI-generated code, validating its correctness, security, maintainability, and production readiness. </li><li>Collaborate with product, design, and engineering stakeholders to define requirements and deliver high-quality features. </li><li>Maintain engineering quality through code reviews, automated testing, CI/CD practices, and thoughtful AI-assisted development workflows. </li><li>Contribute to technical improvements that increase engineering velocity, system reliability, and product scalability. <br><br></li></ul><strong>Requirements<br><br></strong><ul><li>5+ years of professional web development experience. </li><li>Demonstrated daily experience using AI coding tools such as Claude Code, Cursor, Copilot, Windsurf, or comparable solutions, with a clear understanding of when to rely on AI and when to override its output. </li><li>Hands-on experience building production features using LLMs, including prompt or context engineering, tool use/function calling, RAG, evaluations, or agentic systems. </li><li>Deep expertise in React, including performance optimization and scalable component architecture. </li><li>Strong hands-on experience with TanStack tools, particularly React Query and TanStack Router. </li><li>Solid experience developing modular and testable backend services with NestJS. </li><li>Experience with Next.js, including SSR, SSG, API routes, and full-stack application development. </li><li>Strong proficiency with AWS, particularly Lambda, S3, CloudFront, and ECS/Fargate. </li><li>Strong understanding of modern CI/CD practices and containerized application environments. </li><li>Strong technical judgment and attention to detail, particularly when evaluating AI-generated code for subtle errors, quality issues, and production risks. </li><li>Ability to collaborate effectively with product, design, and engineering teams. </li><li>Strong problem-solving and communication skills, with the ability to operate independently in a remote environment. </li><li>Experience with MCP servers, agent frameworks such as LangGraph or CrewAI, or evaluation harnesses is a plus. </li><li>Background in healthcare, HIPAA, or telehealth platforms is an advantage. </li><li>Experience with microservices or event-driven architectures is beneficial. </li><li>Familiarity with infrastructure-as-code tools such as Terraform or AWS CDK is a plus. </li><li>Contributions to open-source projects, AI-focused side projects, or a public development blog are valued. </li><li>Experience mentoring junior developers and helping teams adopt AI-assisted engineering practices responsibly is an advantage. <br><br></li></ul><strong>Benefits<br><br></strong><ul><li>Fully remote work arrangement. </li><li>Full-time employment. </li><li>Opportunity to work with modern web technologies including React, TanStack, NestJS, Next.js, and AWS. </li><li>Hands-on exposure to production AI technologies, including LLMs, RAG, agentic workflows, and AI development tooling. </li><li>Opportunity to contribute to architecture and major technical decisions. </li><li>Collaborative environment spanning product, design, and engineering. </li><li>Healthcare-focused industry environment. </li><li>Opportunity to develop and apply modern AI-augmented engineering practices. </li><li>Additional benefits and employment terms may be provided by the hiring organization. <br><br></li></ul><strong>How Jobgether Works<br><br></strong>We use an <strong>AI-powered matching process</strong> to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br><strong>Data Privacy Notice:</strong> By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.<br><br>

<p><strong>DXC Technology | United Arab Emirates | On-site</strong></p><p>DXC Technology is seeking an experienced <strong>Service Delivery Manager</strong> to lead and govern the delivery of complex, business-critical IT services within a large-scale technology environment in the UAE.</p><p><br></p><p>The Service Delivery Manager will be responsible for ensuring consistent service performance, operational excellence, customer satisfaction, SLA achievement, effective governance, and continuous improvement across multiple technology services, teams, vendors, and partners.</p><p><br></p><p>This role requires a strong combination of <strong>IT service management, operational leadership, stakeholder management, service governance, major incident oversight, and multi-vendor coordination</strong>.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Service Delivery &amp; Operational Management</strong></p><ul><li>Own end-to-end service delivery across assigned IT services and technology domains.</li><li>Ensure services are delivered in accordance with agreed <strong>SLAs, KPIs, OLAs, contractual commitments, and quality standards</strong>.</li><li>Monitor service performance, availability, reliability, capacity, and operational health.</li><li>Coordinate service delivery activities across internal teams, technical towers, vendors, and partners.</li><li>Identify service delivery gaps and drive corrective and preventive actions.</li><li>Maintain operational readiness and service continuity across the environment.</li><li>Ensure effective transition of new and changed services into BAU operations.</li></ul><p><strong>IT Service Management</strong></p><ul><li>Drive effective implementation and operation of <strong>ITIL-based service management processes</strong>.</li><li>Provide governance across Incident, Major Incident, Problem, Change, Request, Configuration, Availability, Capacity, and Service Level Management.</li><li>Ensure incidents and service requests are managed within agreed service levels.</li><li>Drive root-cause analysis and permanent resolution of recurring service issues.</li><li>Ensure effective change governance while minimizing operational risk and service disruption.</li><li>Promote consistent service management standards across all delivery teams.</li></ul><p><strong>Major Incident &amp; Problem Management</strong></p><ul><li>Provide leadership and oversight during critical and major service incidents.</li><li>Ensure appropriate technical teams, vendors, and stakeholders are mobilized for rapid service restoration.</li><li>Maintain clear communication and escalation throughout major incidents.</li><li>Ensure comprehensive post-incident reviews and root-cause analyses are completed.</li><li>Track corrective and preventive actions through to closure.</li><li>Identify recurring operational trends and drive permanent remediation.</li></ul><p><strong>Service Governance &amp; Performance</strong></p><ul><li>Establish and maintain effective service governance and reporting frameworks.</li><li>Conduct regular service reviews with stakeholders, technical teams, vendors, and partners.</li><li>Monitor and report performance against SLAs, KPIs, service quality measures, risks, and improvement plans.</li><li>Produce clear management and executive-level service reports.</li><li>Maintain service risks, issues, actions, and improvement plans.</li><li>Ensure timely escalation and resolution of service performance concerns.</li></ul><p><strong>Stakeholder Management</strong></p><ul><li>Act as a key service delivery interface between DXC Technology, stakeholders, delivery teams, and technology partners.</li><li>Build trusted relationships with senior stakeholders and service owners.</li><li>Manage expectations and ensure clear, transparent, and timely communication.</li><li>Translate technical service issues into clear business impact and resolution plans.</li><li>Coordinate across multiple technical and business teams to achieve service objectives.</li><li>Maintain a strong focus on customer experience and satisfaction.</li></ul><p><strong>Vendor &amp; Partner Management</strong></p><ul><li>Manage service delivery across multiple vendors, partners, and technology providers.</li><li>Monitor vendor performance against agreed service levels and contractual commitments.</li><li>Coordinate resolution of cross-vendor incidents, problems, and operational dependencies.</li><li>Drive accountability for service performance and improvement actions.</li><li>Ensure effective collaboration across the wider service delivery ecosystem.</li></ul><p><strong>Service Improvement</strong></p><ul><li>Establish and maintain <strong>Continual Service Improvement (CSI)</strong> plans.</li><li>Analyze service performance data, trends, recurring incidents, and customer feedback to identify improvement opportunities.</li><li>Drive initiatives to improve service quality, stability, availability, efficiency, and customer experience.</li><li>Identify opportunities for automation, process optimization, and operational efficiency.</li><li>Track improvement initiatives through to measurable outcomes.</li></ul><p><strong>Service Continuity &amp; Resilience</strong></p><ul><li>Support service continuity, availability, resilience, and disaster recovery requirements.</li><li>Ensure operational teams maintain appropriate procedures, runbooks, escalation paths, and recovery processes.</li><li>Participate in service continuity and disaster recovery exercises where required.</li><li>Ensure operational risks and service vulnerabilities are identified and appropriately managed.</li></ul><p><br></p><p><strong>Required Experience</strong></p><ul><li>Bachelor's degree in <strong>Information Technology, Computer Science, Engineering, Business</strong>, or a related discipline.</li><li><strong>8+ years of IT service delivery / IT operations experience</strong>, including significant experience in a Service Delivery Manager or equivalent role.</li><li>Proven experience managing <strong>complex enterprise IT services</strong> across multiple technology domains.</li><li>Strong knowledge of <strong>ITIL and IT Service Management (ITSM)</strong> principles and processes.</li><li>Demonstrated experience managing <strong>SLAs, KPIs, service performance, governance, and customer satisfaction</strong>.</li><li>Strong experience in Incident, Major Incident, Problem, Change, and Service Level Management.</li><li>Experience managing services within complex <strong>multi-vendor environments</strong>.</li><li>Proven experience managing senior stakeholders and service review/governance meetings.</li><li>Strong understanding of enterprise IT operations, infrastructure, applications, cloud, network, security, and service support environments.</li><li>Experience with ITSM platforms such as <strong>ServiceNow or equivalent</strong>.</li><li>Excellent leadership, communication, stakeholder management, analytical, and problem-solving capabilities.</li></ul><p><br></p><p><strong>Preferred Experience</strong></p><ul><li>Previous experience managing large-scale technology services in the <strong>UAE or wider GCC region</strong>.</li><li>Experience supporting complex, business-critical or high-availability technology environments.</li><li>Experience working within large-scale, highly governed enterprise environments.</li><li>Experience managing service transition from project delivery into BAU operations.</li><li>Understanding of service continuity, disaster recovery, availability, capacity, and operational resilience.</li><li>Experience managing multiple technology vendors and service providers.</li><li><strong>ITIL 4 Foundation, ITIL Managing Professional, or equivalent ITSM certification</strong> is highly desirable.</li><li>Relevant ServiceNow, cloud, infrastructure, or service management certifications are advantageous.</li></ul><p><br></p><p><strong>What We Are Looking For</strong></p><p><br></p><p>We are looking for a <strong>hands-on Service Delivery Manager</strong> who can maintain strong operational control while building trusted relationships with stakeholders.</p><p>The successful candidate will understand how complex technology services operate end-to-end and will be able to coordinate multiple technical teams and vendors to maintain service quality, stability, availability, and performance.</p><p><br></p><p>The ideal candidate will combine <strong>strong ITSM knowledge, operational leadership, stakeholder management, service governance, and a continuous-improvement mindset</strong>.</p><p><strong>Join DXC Technology and play a key role in delivering reliable, high-quality technology services in the UAE.</strong></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, programme and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Produce the most demanding models and drawing packages in a project team and work without close supervision. On the responsibility matrix the role carries no accountability of its own: it is responsible for the delivery and deliverables scope and is the grade the team relies on to get difficult production right the first time.</p><br><p><strong>Key responsibilities</strong></p><br><p><strong>Model and drawing production</strong></p><br><ul><li>Deliver models and drawings for the team's scope, including complex gravity and pressure networks, corridors, surfaces and cross sections.</li><li>Apply NOC data standardisation and base plan standardisation to the work.</li><li>Maintain base plan and title block requirements at each milestone stage.</li><li>Produce BIM models to the required geometry and attributes and export them to the proprietary formats the project asks for.</li><li>Maintain the single source of truth for 2D extraction of the drawings.</li><li>Checking</li><li>Produce cut sheets, bind drawings and carry out the drawing quality control self-check.</li><li>Apply the discipline model checklist and the 3D check before submission.</li><li>Apply the drawing checklist and CAD standard compliance check, the 2D check.</li><li>Carry out the final drawing sanity check before the set goes to review.</li><li>Check the technicians' work before it reaches the team lead.</li></ul><p><strong>Coordination</strong></p><br><ul><li>Take part in the clash resolution activity and fix the clashes assigned to the team.</li><li>Support the master and task information delivery plans with realistic input on what the work takes.</li><li>Contribute to quantity take-off where it feeds the bill of quantities.</li><li>Mentoring</li><li>Demonstrate the standard and the workflow to technicians and mentor them day to day.</li><li>Use the design automation tools for repetitive work and report defects so they can be fixed.</li></ul><br>Qualifications<br><ul><li>Diploma in civil engineering or draughtsmanship, or a degree in a related discipline.</li><li>6+ years of infrastructure modelling and drafting in an engineering consultancy.</li><li>Proven Civil 3D production work on live infrastructure projects, not training exercises.</li><li>Middle East experience preferred.</li></ul><p><strong>Technical requirements</strong></p><br><ul><li>Civil 3D to an advanced level: pipe and pressure networks, corridors, surfaces, data shortcuts, styles, label sets and sheet sets.</li><li>AutoCAD and Navisworks for clash review.</li><li>Autodesk Construction Cloud or BIM 360 for day-to-day file management and package sharing.</li><li>Bluebeam Revu for markup.</li><li>Revit, Plant 3D or Dynamo are an advantage.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Accor is a global leader in hospitality, committed to excellence, integrity, and strong governance across all its operations. We prioritize diversity, innovation, and ethical business practices, offering employees the opportunity to contribute to a transparent and well-controlled organization. At Accor, we support your growth and learning every day, ensuring that work brings purpose to your life. Join us to help strengthen governance and risk management across one of the world’s leading hospitality groups.</p><br><br>Job Description<br><br><p>This role, for a duration of six months, will be responsible for overseeing day-to-day IT service operations, leading the local support team, managing stakeholder relationships, and ensuring the delivery of operational continuity across the Accor MEA organization.</p><br><p>The successful candidate will act as a key liaison between local teams, regional technology functions, and global stakeholders while contributing to continuous improvement initiatives and ensuring alignment within Accor's established governance frameworks and initiatives.</p><br><p><strong>IT Service Operations</strong></p><br><ul><li>Lead, manage and support the team of two IT Support Specialists, ensuring delivery of high-quality end-user services and adherence to agreed service levels.</li><li>Ensure timely resolution of incidents, service requests, and technical issues.</li><li>Track and resolve recurring pain points and share lessons learned with the global Heartist Care community</li><li>Partner with HR, Finance, Facilities, and other departments to support their operational technology needs.</li><li>Coordinate with MEAIT regional country directors to support global projects and initiatives</li><li>Manage internal communications regarding IT policy changes, updates and system announcements</li></ul><p><strong>Executive Stakeholder Support and Integrity</strong></p><br><ul><li>Supporting senior leadership and executive stakeholders in a fast-paced corporate environment.</li><li>Exercise sound judgment when handling sensitive issues, confidential requests, and business-critical incidents.</li><li>Ensure strict compliance with company information security, data privacy, and governance policies.</li><li>Act as a trusted custodian of company technology assets, maintaining appropriate access controls to safeguard equipment, systems, and information.</li></ul><p><strong>Asset &amp; Inventory Management</strong></p><br><ul><li>Accountable for the governance and responsible management of corporate IT assets, ensuring strong controls, budget compliance, inventory accuracy, and full lifecycle management to mitigate financial, operational, and security risks.</li><li>Ensure all technology assets are procured, assigned, utilized, and recorded in accordance with approved business requirements, budget allocations, and security standards and established asset management processes, minimizing the risk of loss, misuse, unauthorized access or unnecessary expenditure.</li><li>Manage the full lifecycle of IT assets, including procurement, deployment, upgrades, transfers, disposals, and inventory reconciliation for internal/ external audit compliance.</li><li>Manage asset lifecycle documentation for device upgrades, purchases, handovers, disposals, and equipment removals, ensuring inventory records are accurately maintained and updated to Finance and P&amp;C departments</li></ul><p><strong>Provider &amp; Vendor Management</strong></p><br><ul><li>Manage relationships with technology vendors, service providers, and telecommunications partners and monitor vendor performance against agreed SLAs</li><li>Coordinate contract renewals, procurement activities, and cost-control initiatives with partners.</li><li>Support payment processing and follow-up activities for technology-related invoices and services.</li><li>Handle external vendor relations through KYC documentation, RFP participation and maintain existing strong vendor relationships</li></ul><p><strong>Business Continuity</strong></p><br><ul><li>Ensure continuity of IT operations, services, and ongoing projects through effective documentation, knowledge management, and stakeholder communication.</li><li>Maintain operational stability by adhering to established processes, governance requirements, and service standards.</li><li>Quickly establish effective working relationships with key regional and global stakeholders to ensure seamless continuity of service throughout the assignment.</li><li>Maintain documentation of operational processes, ongoing initiatives, key stakeholder requirements, and critical decisions to ensure seamless handover and knowledge transfer before and after the assignment.</li></ul><p><strong>Collaboration &amp; Stakeholder Relations</strong></p><br><ul><li>Serve as the primary IT contact for corporate leaders, Tech for Hotels / CTS, and other business functions</li><li>Build strong partnerships with internal stakeholders to ensure technology services align with business needs.</li><li>Escalate and resolve conflicting priorities in a timely and professional manner while balancing global standards with local operational requirements.</li></ul><p><strong>Global Projects and Continuous Improvement</strong></p><br><ul><li>Represent the MEA region in global Heartist Care working groups and provide operational input to global initiatives and roadmap activities</li><li>Support the implementation of automation, self-service capabilities, and operational efficiencies.</li><li>Monitor and report on key service metrics including SLA performance, customer satisfaction, first-contact resolution, backlog management, and operational effectiveness.</li></ul><p><strong>Administration &amp; Compliance</strong></p><br><ul><li>Manage regulatory and administrative requirements including authorization letters, NOCs, inter-entity transfers, and related documentation.</li><li>Update and maintain IT policies, user guides, and procedural documentation for head office users</li><li>Ensure compliance with company policies, audit controls, security requirements, and governance standards.</li><li>Oversee user access management processes, ensuring timely onboarding, role modifications, and offboarding in accordance with company security standards and approval workflows.</li><li>Support internal and external audits by maintaining accurate records, documentation, and evidence of compliance with established processes and controls.</li></ul><br>Qualifications<br><br><ul><li>Minimum 5-7 years of experience in managing IT support, service delivery, or IT operations management.</li><li>Previous experience within a multinational hospitality organization operating across regional and global structures is strongly preferred.</li><li>Bachelor's Degree in Information Technology / Computer Science</li><li>ITIL certification</li><li>Strong experience in stakeholder engagement, vendor management, and cross-functional collaboration.</li><li>Knowledge of IT Service Management (ITSM) principles &amp; service delivery best practices.</li><li>Experience managing IT assets, procurement processes, and technology budgets.</li><li>Excellent communication and interpersonal skills.</li><li>Familiarity with Accor technology standards, governance frameworks and familiarity with regional stakeholders would be a significant advantage.</li><li>Fluent English communication skills; additional regional language capabilities are considered an asset.</li></ul><br>Additional Information<br><br><p><em>Our commitment to Diversity &amp; Inclusion:</em><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why Join Us?</strong></p><br><ul><li>Be part of a global hospitality leader committed to innovation and excellence.</li><li>Drive impactful projects that shape customer experiences</li><li>Work in a dynamic, multicultural environment with opportunities for growth.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Career Area:</b></p><br><br>Supply Chain and Logistics<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're&nbsp;joining a global team who cares not just about the work we do – but also about each other.&nbsp; We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't&nbsp;just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p><b><u>Position Summary</u></b></p><br><br><p>The Shipping &amp; Logistics Coordinator is responsible for coordinating and managing the end-to-end execution of inbound and outbound shipments across the Middle East business. The role ensures compliance with customs and trade regulations, accurate preparation of shipping documentation, coordination with freight forwarders and customs brokers, shipment visibility through tracking and reporting tools, and timely delivery of customer orders.</p><br><br><br><p>The position serves as a key interface between Logistics, Warehouse, Operations, Customer Service, Finance, Quality, and external logistics providers, ensuring efficient material movement while maintaining compliance, inventory accuracy, and exceptional customer service. The successful candidate will combine strong logistics coordination skills with a proactive approach to problem-solving, shipment execution, compliance management, and continuous process improvement.</p><br><br><br><p><b><u>What You Will Do:</u></b></p><br><br><p><b>Shipment Coordination</b></p><br><br><p>• Coordinate end-to-end inbound and outbound shipments across air, sea, road,</p><br><br><p>and courier networks.</p><br><br><p>• Manage shipment bookings with freight forwarders and logistics providers.</p><br><br><p>• Monitor shipment progress from origin to final destination.</p><br><br><p>• Proactively identify and resolve shipment delays, documentation issues, and</p><br><br><p>transportation exceptions.</p><br><br><p>• Ensure customer and business delivery commitments are achieved.</p><br><br><p>• Coordinate urgent and critical shipments to support operational requirements.</p><br><br><p><b>Export &amp; Import Documentation</b></p><br><br><p>• Prepare and validate Commercial Invoices, Packing Lists (CIPL), certificates,</p><br><br><p>declarations, and shipping documents.</p><br><br><p>• Ensure documentation complies with customer, customs, and country specific requirements.</p><br><br><p>• Verify commodity descriptions, HS codes, values, origin information, and Incoterms.</p><br><br><p>• Support customs clearance processes through accurate and timely documentation submission.</p><br><br><p>• Maintain audit-ready shipping and compliance records.</p><br><br><p><b>Customs &amp; Trade Compliance</b></p><br><br><p>• Ensure compliance with UAE Customs regulations, Free Zone requirements, and company policies.</p><br><br><p>• Coordinate customs mapping and product classification activities.</p><br><br><p>• Support import and export compliance requirements across multiple regions.</p><br><br><p>• Work closely with compliance teams to maintain shipment integrity and regulatory adherence.</p><br><br><p>• Assist with customs audits, investigations, and corrective actions where required.</p><br><br><p><b>Logistics Operations Support</b></p><br><br><p>• Coordinate daily logistics activities between warehouse, operations, quality,</p><br><br><p>customer service, and finance teams.</p><br><br><p>• Support inventory movements, intercompany transfers, and shipment readiness activities.</p><br><br><p>• Verify shipment documentation prior to dispatch.</p><br><br><p>• Assist with GRN verification, shipment reconciliation, and inventory movement records.</p><br><br><p>• Ensure logistics transactions are accurately processed within ERP systems.</p><br><br><p><b>Tracking, Reporting &amp; Visibility</b></p><br><br><p>• Maintain shipment trackers and order visibility tools.</p><br><br><p>• Provide regular shipment status updates to stakeholders.</p><br><br><p>• Produce logistics KPI reports including:</p><br><br><p>o On-Time Delivery (OTD)</p><br><br><p>o Shipment backlog</p><br><br><p>o Transit performance</p><br><br><p>o Documentation accuracy</p><br><br><p>o Customs compliance metrics</p><br><br><p>• Escalate risks that may impact customer deliveries or business commitments.</p><br><br><p>• Support development and maintenance of logistics dashboards and reporting tools.</p><br><br><p><b>Freight Forwarder &amp; Vendor Management</b></p><br><br><p>• Act as the primary day-to-day contact for freight forwarders and transportation providers.</p><br><br><p>• Monitor carrier performance against agreed service levels.</p><br><br><p>• Support freight cost tracking and transportation efficiency initiatives.</p><br><br><p>• Resolve operational issues with logistics service providers.</p><br><br><p>• Assist in evaluating and improving logistics supplier performance.</p><br><br><p><b>Product Certification &amp; Regulatory Support</b></p><br><br><p>• Coordinate documentation required for product certifications and approvals.</p><br><br><p>• Maintain records relating to export certifications and customer-specific requirements.</p><br><br><p>• Liaise with internal departments and external authorities as required.</p><br><br><p>• Support renewal and maintenance of regulatory documentation.</p><br><br><p><b>Continuous Improvement</b></p><br><br><p>• Identify opportunities to improve logistics processes and shipment visibility.</p><br><br><p>• Support development and implementation of standard operating procedures.</p><br><br><p>• Participate in projects focused on reducing lead times, improving delivery performance, and enhancing logistics efficiency.</p><br><br><p>• Drive data accuracy improvements across logistics systems and trackers.</p><br><br><p>• Support automation and digitalization initiatives within logistics operations.</p><br><br><br><p><b><u>What You Will Have:</u></b></p><br><br><p><b>Operational Excellence</b></p><br><br><p>• Strong attention to detail.</p><br><br><p>• High level of accuracy and documentation control.</p><br><br><p>• Ability to manage multiple priorities simultaneously.</p><br><br><p>• Effective planning and organization skills.</p><br><br><p><b>Customer &amp; Stakeholder Focus</b></p><br><br><p>• Strong communication and coordination abilities.</p><br><br><p>• Ability to manage internal and external stakeholders.</p><br><br><p>• Service-oriented approach to supporting operational requirements.</p><br><br><p><b>Problem Solving</b></p><br><br><p>• Ability to identify shipment risks and implement corrective actions.</p><br><br><p>• Analytical approach to investigating delays and compliance issues.</p><br><br><p>• Strong decision-making within defined operational guidelines.</p><br><br><p><b>Continuous Improvement</b></p><br><br><p>• Proactive approach to process improvement.</p><br><br><p>• Ability to develop and implement more efficient logistics practices.</p><br><br><p>• Focus on data quality and operational performance.</p><br><br><br><p><b><u>Degree Requirement:</u></b></p><br><br><p>• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, International Trade, or related discipline.</p><br><br><br><p><b><u>Top candidates will also have:</u></b></p><br><br><p>• 5-7 years experience in logistics, shipping, import/export coordination, freight forwarding, or supply chain operations.</p><br><br><p>• Experience managing international shipments and customs documentation.</p><br><br><p>• Experience working with freight forwarders, customs brokers, transportation providers, and third-party logistics (3PL) service providers.</p><br><br><p>• Experience with inventory reconciliation, inventory controls, and maintaining inventory accuracy across logistics and warehouse operations.</p><br><br><p>• Oil &amp; Gas industry experience is highly desirable. Experience supporting manufacturing, industrial equipment, or other industrial sectors is considered an asset.</p><br><br><p>• <b>Technical Knowledge: </b>Import and export procedures, International shipping documentation, International shipping documentation, UAE Customs and Free Zone requirements, Incoterms, Freight forwarding operations, Customs classification and HS Codes, Supply chain and inventory management principles, ERP systems (Syteline preferred), Microsoft Excel and reporting tools.</p><br><br><br><p><b><u>Additional Information:</u></b></p><br><br><p>• This is a full-time, office-based position requiring regular onsite presence.</p><br><br><br><br><br><br><br><br><br><br><p><b>Posting Dates:</b></p><br><br><br><br><p><span>Caterpillar is an Equal Opportunity Employer.&nbsp; Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company description <p><strong>Sia&nbsp;</strong>is a specialist Management Consulting firm born in Paris, France in 1999 and has grown into a global firm with over 3,000 employees and annual revenue exceeding $500m. Our culture is strongly oriented towards high-quality expertise and delivering excellent results and outcomes for our clients, which include a wide range of multinational companies. Testament to its success,&nbsp;<strong>Sia&nbsp;</strong>has shown double-digit growth every year since inception.&nbsp;</p><br> <p><strong>Sia&nbsp;</strong>is a pioneer of Consulting 4.0, putting us at the forefront of the technology revolution, deploying augmented Consultants capable of leveraging emerging digital technology to enhance and improve their cognitive reasoning, analysis and planning. Supported by Augmented &amp; Artificial Intelligence, Automation and Data Science we empower our clients to make the right decisions at the right time for the right reasons.&nbsp;</p><br> <p>With our consultants representing 41 different nationalities, we are a highly diverse team spread across 48 offices in 19 countries. However, using innovative technologies such as our own in-house apps, social networks, and digital tools, we provide a truly integrated global service.&nbsp;</p><br> <p><strong>Sia&nbsp;</strong>is an equal opportunities employer, committed to diversity, inclusion, and employee well-being. Our diversity and inclusion networks (local and global) contribute to a pipeline of initiatives to enhance employee quality of life and foster a caring environment to work in.&nbsp;</p><br> <p>Employees are encouraged to contribute to these initiatives and drive positive change in the organisation across 5 pillars: Women@Sia, Multi-Ethnic, Well-being, and Environment.&nbsp;</p><br> <p>In the Middle East,&nbsp;<strong>Sia&nbsp;</strong>provides expert advisory services on strategy &amp; execution, innovation, operational performance &amp; cost reduction, cyber &amp; data security, efficient&nbsp;organisation, transformation &amp; change management, HR performance, and IT performance. In addition to these services,&nbsp;Sia Institute, Sia Partners’ world-class international training arm, provides a wide range of learning programs and workshops with modules successfully delivered across various locations and sectors, particularly in the Middle East.</p><br> <p><strong>Why join the Sia Village?&nbsp;</strong></p><br> <p>Excellence | Entrepreneurship | Innovation | Teamwork | Care &amp; Support | Employee Wellbeing</p><br> <p>These are the&nbsp;six core values&nbsp;that guide all our actions. As an expression of our values, our Sia Village concept describes our commitment to fostering a sense of community within and among our offices. We believe that knowledge sharing is the key, not only to innovation, but to the growth and development of our people.</p><br> <br> <br><br> Qualifications <ul> <li>Experience in <strong>Customer Experience, Service Design, Business Process Design, Management Consulting, Government Transformation</strong>, or a related field.</li> <li>Hands-on experience designing or redesigning services using established <strong>service design methodologies and tools</strong>.</li> <li>Strong practical capability in developing <strong>customer personas, customer journey maps, service blueprints and service delivery processes</strong>.</li> <li>Strong understanding of the <strong>Abu Dhabi government services environment</strong>.</li> <li>Familiarity with <strong>TAMM, the Effortless framework and Abu Dhabi government service design principles and standards</strong>.</li> <li>Strong workshop facilitation, stakeholder engagement and requirements-gathering capabilities.</li> <li>Strong analytical and problem-solving skills, with the ability to translate findings into practical service improvements.</li> <li>Ability to produce clear, structured and high-quality documentation and presentations.</li> <li>Ability to coordinate across multiple stakeholders and manage multiple services or workstreams simultaneously.</li> <li><strong>Arabic speaking is mandatory</strong>, with professional proficiency in English also required.</li> </ul> <p><strong>Preferred Experience</strong></p><br> <ul> <li>Hands-on experience with <strong>ARIS business process modelling tool.&nbsp;</strong></li> </ul> <br><br> Additional information <p>Joining <strong>Sia&nbsp;</strong>means integrating into a globally recognized firm that fosters personal growth through our unique Sia Village concept, which promotes a community-driven culture reinforced by values of Excellence, Entrepreneurship, Innovation, Teamwork, Care &amp; Support, and Employee Wellbeing, ensuring a fulfilling career path.&nbsp;</p><br> <p>What a career at Sia offer you?&nbsp;</p><br> <ul> <li>Competitive compensation: an competitive salary and benefits package, benchmarked against the market to ensure the most competitive offers.&nbsp;</li> <li>Entrepreneurial spirit: Join us on an entrepreneurial journey that not only fosters innovation but also empowers you to drive your own success. Dive into a culture where your ideas shape the future.&nbsp;</li> <li>Tailored career advocacy program: Receive dedicated support designed to help you achieve your professional aspirations. Our program pairs you with mentors who provide actionable feedback, ensuring continuous progress and success in your career path.</li> <li>Continuous growth: Engage with ongoing opportunities for learning and development, particularly in new and emerging topics. Stay ahead of the curve by continually advancing your knowledge and skills.&nbsp;</li> </ul> <p>Our Commitment to Diversity&nbsp;&nbsp;&nbsp;</p><br> <p>At <strong>Sia</strong>, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact.&nbsp;&nbsp;&nbsp;</p><br> <p>We are guided by the pursuit of understanding and take pride in being able to provide meaningful solutions to our clients’ unique challenges. We bring our whole selves to work and strive to listen, observe, understand and be understood.&nbsp;</p><br> <p>To learn more about our mission, values, and business sectors, please visit&nbsp;our website.</p><br> <p>Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.&nbsp;</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>JOB OBJECTIVE:</strong></span></p><br><br><p><span><span>The Database Administrator, Infrastructure &amp; Disaster Recovery is responsible for administering, maintaining, monitoring and securing the organisation’s enterprise database environments to ensure their availability, performance, integrity and recoverability. The Database Administrator manages database backup, restoration, high-availability and disaster-recovery arrangements, supports database upgrades and lifecycle activities, and coordinates with relevant technical teams to maintain reliable and resilient database services.</span></span></p><br><br><p><span><span><strong>KEY ACCOUNTABILITIES:</strong></span></span></p><br><br><p><span><b><strong>Core Functional Responsibilities &amp; Subject Matter Expertise</strong></b></span></p><br><p><span><b><span><strong>Database Administration and Maintenance</strong></span></b></span></p><br><p><span><span>●</span></span><span><span>Install, configure, administer, patch and upgrade approved enterprise database platforms across on-premises and selected cloud-hosted environments.</span></span></p><br><p><span><span>●</span></span><span><span>Manage database instances, schemas, storage allocation, system parameters, transaction logs, connectivity and database-level objects.</span></span></p><br><p><span><span>●</span></span><span><span>Perform routine database health checks, integrity checks, index maintenance, statistics updates and operational housekeeping.</span></span></p><br><p><span><span>●</span></span><span><span>Maintain accurate database inventories, configuration records, technical dependencies and operating procedures.</span></span></p><br><p><span><span>●</span></span><span><span>Support database migrations, upgrades, consolidation and platform-modernisation initiatives.</span></span></p><br><p><span><b><span><strong>Performance and Capacity Management</strong></span></b></span></p><br><p><span><span>●</span></span><span><span>Monitor database availability, performance, workload, resource utilisation and storage growth.</span></span></p><br><p><span><span>●</span></span><span><span>Investigate query-performance issues, locking, blocking, deadlocks, connection problems and recurring database bottlenecks.</span></span></p><br><p><span><span>●</span></span><span><span>Analyse execution plans and recommend appropriate query, indexing, schema or database-configuration improvements.</span></span></p><br><p><span><span>●</span></span><span><span>Maintain performance baselines for critical databases and forecast database compute, memory, storage and connection-capacity requirements.</span></span></p><br><p><span><span>●</span></span><span><span>Coordinate infrastructure-capacity requirements with the relevant Systems, Storage and Cloud teams.</span></span></p><br><p><span><b><span><strong>Backup, Restoration and Recovery</strong></span></b></span></p><br><p><span><span>●</span></span><span><span>Configure and maintain database backup and recovery arrangements in accordance with database criticality, retention requirements and approved Recovery Time Objectives and Recovery Point Objectives.</span></span></p><br><p><span><span>●</span></span><span><span>Administer database-native backup, restoration and point-in-time recovery processes, and integrate databases with the approved enterprise backup platform.</span></span></p><br><p><span><span>●</span></span><span><span>Monitor backup activities, investigate failures and ensure that identified backup or recoverability gaps are resolved.</span></span></p><br><p><span><span>●</span></span><span><span>Conduct scheduled restoration and recovery tests and validate the availability, integrity and consistency of restored databases.</span></span></p><br><p><span><span>●</span></span><span><span>Maintain backup schedules, recovery records and evidence of restoration and recovery testing.</span></span></p><br><p><span><b><span><strong>High Availability and Disaster Recovery</strong></span></b></span></p><br><p><span><span>●</span></span><span><span>Configure, administer and monitor approved database high-availability, replication and disaster-recovery technologies.</span></span></p><br><p><span><span>●</span></span><span><span>Monitor database replication, synchronisation, availability and failover readiness, and investigate related technical issues.</span></span></p><br><p><span><span>●</span></span><span><span>Maintain database failover, failback, restoration and recovery procedures for critical database services.</span></span></p><br><p><span><span>●</span></span><span><span>Participate in planned database switchovers, failover tests and disaster-recovery exercises.</span></span></p><br><p><span><span>●</span></span><span><span>Validate database availability, integrity, connectivity, scheduled processing and replication following recovery.</span></span></p><br><p><span><span>●</span></span><span><span>Measure recovery results against approved Recovery Time Objectives and Recovery Point Objectives and recommend improvements where gaps are identified.</span></span></p><br><p><span><span>●</span></span><span><span>Coordinate database recovery activities and dependencies with Infrastructure, Applications, Network, Backup and Cybersecurity teams.</span></span></p><br><p><span><b><span><strong>Database Security and Access</strong></span></b></span></p><br><p><span><span>●</span></span><span><span>Apply approved database-security standards, secure configuration baselines and least-privilege access controls.</span></span></p><br><p><span><span>●</span></span><span><span>Administer database users, roles, privileged accounts, service accounts and database-level permissions.</span></span></p><br><p><span><span>●</span></span><span><span>Support periodic access reviews, vulnerability assessments, security patching and audit-evidence requirements.</span></span></p><br><p><span><span>●</span></span><span><span>Configure approved database auditing, logging and encryption controls in coordination with Cybersecurity.</span></span></p><br><p><span><span>●</span></span><span><span>Identify and escalate unsupported components, excessive privileges and material database-security risks.</span></span></p><br><p><span><b><span><strong>Change, Automation and Lifecycle Management</strong></span></b></span></p><br><p><span><span>●</span></span><span><span>Review and implement database changes through the approved change-management process, including implementation, validation, rollback and recovery arrangements.</span></span></p><br><p><span><span>●</span></span><span><span>Develop and maintain scripts to automate routine database monitoring, maintenance, backup validation and reporting activities.</span></span></p><br><p><span><span>●</span></span><span><span>Maintain database scripts and configuration files within approved version-control repositories.</span></span></p><br><p><span><span>●</span></span><span><span>Monitor database platform support lifecycles and plan required patching, upgrades, migrations or retirement activities.</span></span></p><br><p><span><span>●</span></span><span><span>Identify database technical debt and recommend appropriate upgrade, consolidation, migration or modernisation actions.</span></span></p><br><p><span><b><span><strong>Incident and Operational Support</strong></span></b></span></p><br><p><span><span>●</span></span><span><span>Investigate and resolve database availability, connectivity, performance, corruption, replication and recovery incidents.</span></span></p><br><p><span><span>●</span></span><span><span>Conduct technical root-cause analysis for significant or recurring database incidents and implement corrective actions within the assigned scope.</span></span></p><br><p><span><span>●</span></span><span><span>Restore database services in accordance with approved operational priorities and recovery procedures.</span></span></p><br><p><span><span>●</span></span><span><span>Prepare database health, performance, capacity, backup and recovery-readiness reports.</span></span></p><br><p><span><span>●</span></span><span><span>Participate in on-call or emergency technical-support arrangements where required.</span></span></p><br><br> <p><span><b><span><strong>Qualifications &amp; Experience:</strong></span></b></span></p><br><p><span><span>·</span><span>Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or related fields.</span></span></p><br><p><span><span>·</span><span>Professional certifications such as Microsoft Certified: Azure Database Administrator Associate (DP-300), where Microsoft SQL Server or Azure SQL services form part of the database environment, Certified Kubernetes Administrator (CKA); Oracle Database Administration Professional, where Oracle is a primary database platform; EDB PostgreSQL Associate or Professional, where PostgreSQL is extensively used; a recognised certification relating to the organisation’s enterprise backup and recovery platform; Microsoft Certified: Azure Administrator Associate (AZ-104), where Azure infrastructure forms part of the role’s environment; and ITIL Foundation (current version) are advantageous.</span></span></p><br><p><span><span>·</span><span>A minimum of 5 years of relevant experience in database administration, infrastructure database services, backup and recovery, high availability and disaster recovery within enterprise environments.</span></span></p><br><p><span><span>·</span><span>Hands-on experience administering enterprise database platforms, including Microsoft SQL Server and Oracle, with practical exposure to MySQL, MariaDB, MongoDB and Redis.</span></span></p><br><p><span><span>·</span><span>Experience with Oracle backup, recovery, security and high-availability technologies, including RMAN and Transparent Data Encryption (TDE).</span></span></p><br><p><span><span>·</span><span>Practical experience managing enterprise database backup, restoration and recovery using Commvault, including scheduled recovery testing and disaster-recovery readiness.</span></span></p><br><p><span><span>·</span><span>Experience supporting databases and persistent workloads deployed on Kubernetes-based container platforms, including SUSE Rancher, Portworx and Helm.</span></span></p><br><p><span><span>·</span><span>Experience monitoring database availability, capacity, performance and infrastructure dependencies using tools such as Prometheus, Grafana, Elasticsearch and Datadog.</span></span></p><br><p><span><span>·</span><span>Experience applying secure database access and credential-management practices, including integration with enterprise secrets-management solutions such as HashiCorp Vault.</span></span></p><br><p><span><span>·</span><span>Experience supporting database high availability, replication, failover, backup validation and disaster-recovery testing across on-premises and cloud or hybrid environments.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Reporting to the CMO, you will help build and run Janus Digital's global marketing engine.<br> The CMO owns strategy and direction; you are the clear number two, leading day-to-day delivery across the marketing remit, with genuine scope to shape how we work as the function scales.<br> Responsibilities: Product marketing &amp; GTM enablement: refine the master positioning framework and vertical value propositions; guard the brand across every market and channel; build competitive messaging and differentiation against named competitors; and equip Country Commercial Directors and partners with the full toolkit (ROI calculators, pitch decks, battlecards, objection-handling, case studies, leave-behinds).<br> Run win/loss analysis and a live competitive-intelligence matrix.<br> Growth &amp; demand generation: architect and deploy targeted multi-channel ABM against priority account lists; pioneer paid Answer Engine Optimization (AEO) and advertising within AI chatbots and assistants; manage hands-on paid media (complex paid LinkedIn architectures, Google SEM and paid search); build the always-on organic SEO/AEO engine; and shape executive roundtables and strategic event presences (for example GITEX, UKREiiF).<br> Social, content &amp; executive positioning (interim): help run our social channels, LinkedIn first; ghostwrite executive-voice posts for senior leaders; and direct an AI-assisted content engine (white papers, reports, blogs, long-form posts, carousels, video).<br> We expect to hire a dedicated social or comms lead as we scale; this is not a long-term comms role.<br> Agentic AI &amp; MarTech ecosystem: partner with the CMO and our internal AI Office to design and run an agentic AI marketing ecosystem across the full workflow.<br> Be the hands-on technical owner of a deliberately lean, AI-native stack (CRM, sales intelligence, visitor intent, a marketing data warehouse, dashboards, a code-first headless website, and consent tooling), orchestrated through Slack and Claude.<br> You can deploy, integrate, and evolve this independently, without an ops team.<br> Lead performance reporting and dashboards against the agreed attribution model, tracking marketing's contribution to pipeline and value created.<br> SUCCESS METRICS By Day 30: master the Janus Digital narrative, our outcome-based commercial model, and the brand message house; take operational ownership of the MarTech stack; align with the CMO and Country Commercial Directors on priorities; take over the LinkedIn channel and executive posting cadence; and launch integrated ABM outreach in Singapore.<br> By Day 60: stand up performance reporting against the agreed attribution model; materially advance the sales and partner enablement toolkit; and have the content calendar agreed with the CMO and in production.<br> By Day 90: launch integrated ABM outreach in the UK; have paid AEO/chatbot pilots, paid LinkedIn, and SEM live and generating data; feed organic SEO/AEO recommendations into the website roadmap; and record and report qualified pipeline contribution.<br> Format into sections and lists to improve readability Avoid targeting specific demographics e.<br>g. gender, nationality and age No need to add a link to apply (one is added automatically) Experience: 8 to 12 years of progressive B2B technology marketing, selling to C-suite decision makers through long, trust-led cycles (not self-serve or product-led SaaS).<br> You must have experience either marketing to PE, VC and institutional finance, or marketing data and intelligence services (for example, Bloomberg).<br> You will be an early marketing hire in a scaling company with a genuine builder mentality.<br> You will have practical experience running campaigns across Singapore and APAC, and the UK and Europe.<br> Familiarity with real estate, the built environment, or proptech is desirable but not essential, as is exposure to partner-led (B2B2B) go-to-market motions.<br> Technical skillsets: expert, hands-on experience running Google Ads, SEM, and complex LinkedIn paid architectures; prior exposure to AEO (paid and organic) is highly desirable; and, ideally, a track record of independently rolling out and configuring core stacks (CRM, automation, data and reporting), with the adaptability to run a lean, AI-native stack rather than a traditional enterprise suite.<br> AI literacy &amp; writing: hands-on experience embedding AI utilities across marketing workflows (beyond copywriting); sharp technical and commercial editing and narrative writing; and confident ghostwriting in an executive voice for senior-leader social channels.<br> Nice to have True Number Two Leadership: You will work hand-in-hand with the CMO as a critical partner.<br> While the CMO owns the high-level strategy, you will lead day-to-day delivery, enjoying genuine autonomy and the scope to define how the function scales across the full marketing remit.<br> A Defined Runway to CMO: This role begins as an individual contributor position with zero direct reports on day one, making it the perfect step up for an ambitious Senior Manager ready to transition into a major leadership function.<br> As the business expands, you will build out your own team Build a Future-Proof Skillset: We are explicitly rejecting bloated legacy tech suites to build an innovative, lean, agentic AI marketing ecosystem.<br> Operating here means you will pioneer uncharted acquisition frontiers—like paid and organic Answer Engine Optimization (AEO) and chatbot advertising—developing a rare, highly marketable expertise in AI-native growth methodologies.<br> High-Stakes Global Execution: Moving completely past traditional transactional SaaS playbooks, you will master complex, trust-led commercial storytelling targeted at C-suite economic buyers.<br> You will directly influence the global pipeline across institutional finance and enterprise markets in major international hubs, including Dubai, Singapore, and the UK.<br></span> </div>

<p>Mal is building a Sharia-compliant digital bank powered by modern technology and ethical principles. As our first Lead - Business Intelligence, you will establish the enterprise BI function from the ground up: trusted metrics, executive and operational reporting, self-service analytics, and a path to agentic insights across every domain of the bank.<br> </p> <p>This is a rare greenfield opportunity. You will not inherit a legacy BI stack or a crowded team structure. You will build the enterprise analytics function from day one: the metrics layer, reporting standards, dashboard catalogue, self-service model, and the foundation for AI-assisted insights. Reporting to the <strong>Head of Data</strong> and based in <strong>Abu Dhabi (on-site)</strong>, you will be the sole BI lead. Working hands-on across Credit and Lending, Finance and Treasury, Core Banking and Payments, CRM and Customer 360, Product, Customer Support, Compliance, Cyber Security, and People Operations.<br> </p> <p>You will partner closely with data engineers on analytical marts and semantic models, and with our AI team on prescriptive and agentic reporting. You will also work directly with domain leaders who need trusted numbers, clear narratives, and faster decisions. If you want ownership, breadth, and the chance to define how a digital bank uses data at scale, this role was built for you. Turn platform data into timely, governed decisions: define the enterprise KPI dictionary, deliver dashboards at every level, run the internal reporting cadence, and enable domain teams to self-serve without metric chaos. This is a greenfield role for a senior BI leader who can build alone, influence without authority, and scale the function as Mal grows.</p> <ul> <li> <p>Define the BI operating model and roadmap as the founding BI Lead, establishing a clear and credible path for future team growth.</p> </li> <li> <p>Define, build, and own Mal's enterprise metrics layer, KPI dictionary, and reporting standards across all banking and business domains.</p> </li> <li> <p>Champion data storytelling, translating complex data into compelling, decision-ready narratives for leadership and non-technical stakeholders.</p> </li> <li> <p>Turn ambiguous business questions into clear KPIs and dimensions, proactively identifying insight gaps to help the Head of Data prioritize pipeline and data product initiatives.</p> </li> <li> <p>Design, build, and deliver executive, management, and operational dashboards across all critical functions including Credit &amp; Lending, Finance &amp; Treasury, Core Banking &amp; Payments, CRM &amp; Customer 360, Product, Customer Support, Compliance, Cyber Security, and People Operations.</p> </li> <li> <p>Own Mal s internal reporting rhythm, driving the seamless execution of daily operational views, weekly business reviews, monthly close support, and quarterly board-ready packs.</p> </li> <li> <p>Support regulatory and external reporting readiness by aligning internal metrics with strict submission and audit requirements.</p> </li> <li> <p>Establish comprehensive BI governance, spanning access tiers, metric definitions, version control, refresh SLAs, and change management.</p> </li> <li> <p>Enable self-service analytics for domain teams through certified datasets, robust documentation, training, and clear access controls.</p> </li> <li> <p>Partner with Data Engineering to ensure data marts, semantic models, and data contracts are optimized for both central reporting and decentralized self-service.</p> </li> <li> <p>Collaborate with the AI team to develop prescriptive analytics, automated insights, and governed agentic reporting solutions.</p> </li> </ul> <p> </p> <ul> <li> <p>Complete a full discovery across all domains: reporting needs, current tools, metric conflicts, and stakeholder priorities</p> </li> <li> <p>Publish Mal's first enterprise KPI dictionary with clear owners, definitions, and refresh rules</p> </li> <li> <p>Launch BI governance foundations: access tiers, certified datasets, naming standards, and intake process</p> </li> <li> <p>Stand up the core BI platform with appropriate security and access controls</p> </li> <li> <p>Deliver the first executive dashboard pack for leadership review</p> </li> <li> <p>Launch live dashboards for priority domains, starting with Credit and Lending and Finance and Treasury</p> </li> <li> <p>Release CRM and Customer 360 views for product and customer support teams</p> </li> <li> <p>Implement semantic layer definitions for the top 25 enterprise KPIs</p> </li> <li> <p>Establish weekly business review and monthly management reporting cadence</p> </li> <li> <p>Run the first self-service analytics enablement sessions for domain leads</p> </li> <li> <p>Produce a regulatory reporting alignment map between internal metrics and external requirements</p> </li> <li> <p>Present a 90-day BI roadmap, operating model, and plan for scaling the function beyond the first hire</p> </li> </ul> <p> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p>8+ years in business intelligence, analytics, or data leadership, ideally in banking, fintech, or another regulated environment</p> </li> <li> <p>Proven experience building or leading BI capability, including as a first hire or solo lead</p> </li> <li> <p>Strong command of enterprise KPI design, metrics frameworks, and cross-domain reporting</p> </li> <li> <p>Advanced SQL and hands-on experience with modern BI tools (Power BI, Tableau, Looker, Metabase, or similar)</p> </li> <li> <p>Experience with semantic layers or metrics layers (dbt metrics, LookML, or equivalent)</p> </li> <li> <p>Excellent dashboard and data visualisation skills for both executive and operational audiences</p> </li> <li> <p>Ability to translate messy business problems into clean, measurable analytics</p> </li> <li> <p>Track record of working effectively with data engineers, product leaders, finance, risk, and operations</p> </li> <li> <p>Solid grasp of BI governance in regulated settings: access control, certified datasets, and metric ownership</p> </li> <li> <p>Strong communication and stakeholder influence without needing formal authority</p> </li> <li> <p>Builder mindset: pragmatic, fast-moving, quality-conscious, and comfortable creating structure from scratch</p> </li> <li> <p>Willing to work on-site in Abu Dhabi, UAE. Visa sponsorship available</p> </li> </ul> <p> </p> <ul> <li> <p>Experience standing up BI in a neobank, digital bank, or high-growth fintech</p> </li> <li> <p>Familiarity with UAE regulatory and management reporting expectations</p> </li> <li> <p>Understanding of Sharia-compliant banking products and Islamic finance reporting</p> </li> <li> <p>Multi-domain banking background across lending, payments, treasury, CRM, and operations</p> </li> <li> <p>Experience rolling out self-service analytics with strong governance</p> </li> <li> <p>Exposure to prescriptive analytics, agentic AI, or natural-language BI</p> </li> <li> <p>Python for analysis, automation, and validation</p> </li> <li> <p>Experience producing board-level or investor-grade management reporting</p> </li> </ul> <p> </p>