Business Developer Jobs in UAE

The Project Director – Design Development & Delivery Management will lead the end-to-end design management and project delivery of a large-scale hospitality development. The role is responsible for driving the project from concept design through construction, ensuring that design intent, quality, budget, programme, and operational requirements are achieved while coordinating all stakeholders, consultants, contractors, and hotel operators. Key Responsibilities Lead the overall planning, design development, procurement, construction, and project delivery of the hospitality project. Manage the design process from concept through detailed design, ensuring compliance with client requirements, brand standards, local regulations, and project objectives. Coordinate multidisciplinary consultants including architecture, interior design, structural, MEP, landscape, lighting, acoustics, kitchen, AV, and specialist consultants. Review and approve design deliverables, technical submissions, value engineering proposals, and material selections. Ensure timely resolution of design coordination issues and interface management between all project stakeholders. Oversee contractor performance during construction to ensure compliance with approved drawings, specifications, quality standards, and project schedules. Monitor project programme, budget, risks, and key milestones, implementing mitigation strategies where required. Lead design and progress meetings with clients, hotel operators, consultants, contractors, and authorities. Manage project governance, reporting, change management, and commercial awareness throughout the project lifecycle. Ensure compliance with health, safety, sustainability, and statutory requirements. Support project commissioning, testing, handover, snagging, and close-out activities to achieve successful project completion. Qualifications & Experience Bachelor's degree in Architecture, Engineering, Construction Management, or a related discipline (Master's degree preferred). Minimum 18–20 years of experience in design management and project delivery. Proven experience delivering luxury hospitality, hotel, or resort developments from concept through handover. Strong background within a Project Management Consultancy (PMC), developer, or international consultancy. Comprehensive understanding of hospitality design standards, construction methodologies, procurement strategies, and project controls. Experience managing international hotel operator requirements and brand approvals is highly desirable. Strong leadership, stakeholder management, negotiation, and communication skills. Proficient in project management tools and Microsoft Office applications.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose</strong></p><br><br><ul><li><span><strong>To manage existing and solicit acceptable new Trade &amp; Working Capital (TWC) relationships for the Business Banking Division, in order to meet pre-set financial / non-financial objectives.</strong></span></li><li><span><strong>Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management &amp; up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated or referred by various channels within the bank.</strong></span></li><li><span><strong>Responsible for quality &amp; soundness of portfolio under management &amp; ensuring compliance with banks’ approved policies &nbsp;</strong></span></li></ul><p><strong>Key result Areas</strong></p><br><br><ul><li><span><strong>Improve share of wallet &amp; target to be primary bank for each of the relationships in the portfolio under management</strong></span></li><li><span><strong>Enhance relationship revenue from existing portfolio of borrowing &amp; non-borrowing accounts by cross-selling complete range of products offered by the bank.&nbsp;</strong></span></li><li><span><strong>Screen the market for NTB opportunities &amp; develop the portfolio by soliciting new relationships within the defined segment and acceptable risk parameters for achieving the assigned financial and non-financial objectives</strong></span></li><li><span><strong>Assume complete ownership of the managed portfolio. Provide superior customer service and regularly meet all customers. Maintain close working relationships with clients to ensure in –depth understanding of business so as to reduce risks, promote cross sell &amp; maximize earnings.&nbsp;</strong></span></li><li><span><strong>Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.</strong></span></li><li><span><strong>Hands on relationship management to ensure effective and timely delivery of the bank’s services/products to clients.</strong></span></li><li><span><strong>Follow-up and closely monitor assigned relationships to ensure satisfactory account conduct and early rectification of credit related issues, if any.</strong></span></li><li><span><strong>Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the effectively &amp; maintain acceptable portfolio quality.</strong></span></li><li><span><strong>Liaise between internal and external advisors to ensure precision of agreements.</strong></span></li><li><span><strong>Develop on the job learning curve of ARMs to enable them to grow professionally and prepare them for higher levels of responsibility.</strong></span></li><li><span><strong>Liaise with superiors and direct reports if any within the business units, Risk Management and related enabler units within the bank to achieve business objectives.</strong></span></li><li><span><strong>Adhere to all the compliance &amp; regulatory policies with regards to KYC/ AML etc. as set out by the bank from time to time.</strong></span></li></ul><p><strong>Knowledge, Skills and Experience</strong></p><br><br><ul><li><span><strong>Banking sales &amp; service experience with proven experience in relationship management.</strong></span></li><li><span><strong>In depth awareness of various financial products and services being offered and be abreast with rapid digitization and various technological advancement in the area of operations</strong></span></li><li><span><strong>Display positive attitude &amp; possess strong work ethic.&nbsp; Strong interpersonal, negotiation &amp; analytical skills with ability to perform as a team player</strong></span></li><li><span><strong>MBA/CA or equivalent is preferred with minimum relevant experience of at least 5 years in local market.</strong></span></li></ul><br> </div>

About SYSCORT<br><br>Syscort is a global consulting and technology services firm based in the UAE, delivering business transformation solutions across MENA, APAC, UK, US, and Europe. We specialize in Treasury & Risk Consulting, Financial Transformation, Data & Analytics, AI & Automation, and Technology Consulting, helping organizations optimize operations, unlock insights, and build future-ready enterprises.<br><br>Role Objective<br><br>Own and improve Syscort's day-to-day operating system. The person will work across departments to identify operational problems, build processes and SOPs, implement systems, train employees, drive execution and continuously improve how the business operates.<br><br>The objective is to make Syscort less dependent on the founder and individual employees and increasingly run through clear processes, systems, automation and accountability.<br><br>Key Responsibilities<br><br> Business & Process Understanding Understand how Sales, Presales, Delivery, Finance, HR, Marketing and Administration operate. Identify bottlenecks, inefficiencies, duplication, communication gaps and founder dependencies. Map AS-IS processes and design practical TO-BE processes. Establish clear ownership, responsibilities, approvals and escalation paths. Process & SOP Implementation Create and maintain SOPs, checklists, workflows, templates and policies. Convert processes into practical operating procedures that employees can actually follow. Implement processes rather than only documenting them. Regularly review and improve SOPs based on business feedback. Hands-on Execution Take ownership of operational projects and drive them to completion. Follow up with department owners and ensure agreed actions are implemented. Resolve cross-functional operational issues. Step in where processes are unclear or ownership is missing. Build structure around areas currently dependent on the CEO. Systems & Automation Optimize Hub Spot, Rippling, project management, finance and other business systems. Identify repetitive/manual processes suitable for automation. Work with Syscort's technical team to implement workflow automation and AI. Ensure systems support the defined business process and data flows. Employee Onboarding & Training Build role-specific onboarding processes. Train new hires on SOPs, systems and workflows. Ensure employees understand their responsibilities, KPIs and escalation paths. Maintain a central knowledge base for company processes. Performance & Governance Define operational KPIs and dashboards. Monitor whether processes are being followed. Run weekly operational reviews and track action items. Identify recurring problems and drive root-cause resolution. Escalate only significant exceptions to the CEO. Continuous Improvement Continuously look for ways to reduce cost, manual work, delays and dependency on individuals. Identify opportunities to simplify, standardize and automate. Measure the impact of operational improvements.<br><br>First 90 Days<br><br>0–30 Days: Understand the business, map key processes and identify major operational bottlenecks and CEO dependencies.<br><br>31–60 Days: Implement priority processes, SOPs, ownership structures, dashboards and system improvements.<br><br>61–90 Days: Train teams, enforce processes, automate selected workflows and establish a sustainable operating cadence.<br><br>Ideal Candidate<br><br>5–10 years in Business Operations, Process Excellence, Management Consulting, PMO, Business Transformation or a similar role. Hands-on executor who is comfortable doing the work, not just managing it. Strong process mapping, SOP and project execution skills. Comfortable working across multiple departments. Strong communication and stakeholder management skills. Comfortable with CRM, HRMS, ERP, automation and AI tools. Highly organized, analytical and proactive. Able to work independently in a fast-growing company.<br><br>Success Measures<br><br>Reduced CEO involvement in routine operations. Critical processes documented and implemented. Faster and more consistent execution. Reduced operational errors and rework. Improved employee onboarding and productivity. Increased automation of repetitive work. Clear ownership and accountability across departments. Stronger management visibility through dashboards and KPIs.<br><br>This is a hands-on builder/operator role with a potential path to Head of Operations / COO as Syscort scales.

About Us<br>Since 1974, S. K. M Air Conditioning LLC has been a trusted leader in HVAC manufacturing across the Middle East and beyond. With 2,000+ employees representing 30+ nationalities, SKM operates in 8+ countries and delivers innovative climate solutions to more than 30 global markets. Our growth is powered by our people, and we are committed to engineering excellence, innovation, and delivering superior customer value in everything we do.<br>Why Join SKM?<br>At SKM, you’ll be part of a dynamic, growth-driven organization where your work directly shapes our most important asset: our team. We value proactive partnership, a strategic mindset, and a people-first approach.<br>Role Overview<br>This role combines deep manufacturing domain expertise (60%) with strong AI technology skills (40%) to lead the design and deployment of Agentic AI solutions across Sales, Engineering, Planning, Procurement, Production, Inventory Management, Cost Control and other operational departments. The AI & Business Process Automation Specialist will identify high-impact automation opportunities through hands-on process analysis, design and implement AI agent workflows using Agentic AI frameworks, RAG architectures, and enterprise system integrations, and drive measurable business outcomes including cost reduction, lead time & cycle time improvement, and operational efficiency gains. <br>Key Responsibilities<br>The AI & Business Process Automation Engineer will undertake a range of tasks spanning manufacturing domain analysis and AI-driven automation, including:<br>Conducting deep-dive process analysis across Engineering, Planning, Procurement, Production, Inventory Management and Cost Control— documenting end-to-end workflows, identifying pain points, manual bottlenecks, and decision points ripe for AI automation. Designing and building Agentic AI workflows — translating business process opportunities into agent specifications: defining what the agent should do, what data it needs via RAG, what systems it integrates with, and what decisions require human oversight. Implementing RAG architectures that connect AI agents to enterprise knowledge bases, SOPs, technical specifications, ERP data, and historical records for context-aware decision making. Building and managing integration touchpoints between AI agents and enterprise systems (Infor LN ERP, Power BI, Power Automate, Share Point, email workflows) using REST APIs, MCP, webhooks, and connectors. Acting as the primary bridge between functional teams and the AI transformation initiative — building trust by demonstrating deep understanding of their daily challenges. Validating AI agent outputs against real-world business logic, defining acceptance criteria grounded in actual manufacturing operations, and establishing AI governance frameworks including audit trails and explain ability standards. Prioritizing automation opportunities based on business impact, feasibility, and implementation complexity — creating business cases with clear before/after metrics for each initiative. Running continuous improvement cycles — collecting feedback from end users, identifying agent failure modes, refining agent behavior, and staying current with emerging AI trends to drive innovation. Conducting workshops, demos, and training sessions to drive AI adoption across departments, and reporting progress, results, and roadmap to senior leadership with clear business impact metrics.<br>Requirements<br>3 - 8 years of experience working in manufacturing operations, supply chain, or industrial business processes, with hands-on exposure to at least 2–3 functions: Engineering, Planning, Inventory Management, Procurement, Production/Cost Control. Direct experience working with ERP systems in a manufacturing context (Infor LN strongly preferred; SAP or Oracle acceptable), including Power BI, Power Automate, and Power Apps.<br>Skills & Experience<br>Demonstrated hands-on experience with Agentic AI workflows, RAG implementations, or enterprise AI integration projects. Must be able to design agent specifications, define data requirements, and architect integration touchpoints. Comfortable with Python scripting, SQL, and API concepts for building automation workflows, data pipelines, and AI agent configurations<br>Join Us<br>At SKM Air Conditioning LLC, you will be more than just a AI and Business Process Automation Engineer, you will be an architect of our workforce, directly enabling our mission to provide world-class HVAC solutions. If you are passionate about connecting talent with opportunity and want to build your career with an industry leader, we want to hear from you.<br>???? Apply directly or send your CV to Jobs@skmaircon.com with the subject line KAI and Business Process Automation Engineer.

???? Join a Global Leader in Workforce Solutions – Net2Source Inc.???? Right Talent. Right Time. Right Place. Right Price.???? Operating in 32 countries | 5,500+ Employees???? www.net2source.com | ???? vinayak@net2source.ae | ☎️+971 589845977<br>Job Title: Business Intelligence & Advocacy & Government Affairs Job Location: Abu Dhabi, UAEExperience: 5+ Years Employment Type: Permanent Client Domain: Government Administration<br>Required Skills & Competencies:➢ Bachelor’s degree in Business, Political Science, Economics, or related field. ➢ Experience in one of the Big Four consulting firms or a comparable consulting environment (Mandatory)➢ Strong background in research, economic studies, or management consulting.➢ Experience working with Government entities or Public sector clients.➢ Good understanding of the UAE and Abu Dhabi economic and business ecosystem.➢ Strong analytical, quantitative, and stakeholder engagement skills.➢ Market Intelligence roles, candidates should also have experience in sales within private sector organizations, in addition to the above requirements<br>???? About Net2Source Inc. Net2Source offers global staffing solutions and enterprise-scale recruitment support.???? Recognized by INC 5000 & SIA???? Global offices: UAE | USA | India | UK | Singapore | Canada | ANZWe support inclusive hiring practices in accordance with UAE labor law.???? www.net2source.com/careers<br>???? Tagging my amazing colleagues for wider reach: Premalatha Selvam Smriti Singh Rintumol Chacko Remya Nair Hamsa B V Ankit Butola Suhas HUDDAR Reena Garg

Company Description SYSFOC is a digital solutions provider focused on eliminating technology friction so businesses can grow reliably and efficiently. The company builds websites, apps, online stores, and Saa S platforms that are simple, fast, and scalable. SYSFOC also offers SEO, marketing, content, and design services that help organizations achieve measurable results and engage their audiences effectively. Working with startups and growing companies, SYSFOC emphasizes predictable digital growth through smooth, integrated tools and platforms.<br>Role Description The Owner internship role at SYSFOC is an on-site position based in the Sahiwal Division. Interns will support core business activities, including assisting with client communication, coordinating project tasks, and helping oversee delivery of digital solutions such as websites, apps, and online platforms. Day-to-day responsibilities may include gathering requirements, documenting processes, collaborating with technical and creative teams, and contributing ideas to improve workflow and reduce friction in service delivery. The intern will also help with basic administrative duties, research on market trends, and preparation of presentations or reports related to business growth and operations.<br>Qualifications<br> Ability to understand and support digital projects, including websites, apps, online stores, and Saa S platforms. Strong organizational and coordination skills to assist with project management and day-to-day operations. Effective communication skills for interacting with clients and internal teams in a professional manner. Basic understanding of digital marketing, SEO, or content and design concepts is beneficial. Interest in entrepreneurship, business ownership, or startup environments, with a proactive problem-solving mindset. Ability to work on-site in the Sahiwal Division and collaborate in a team-based, fast-paced setting. Currently enrolled in or recently completed studies in business, management, IT, marketing, or a related field is preferred.

???? We're Hiring: Data Analyst / Business Intelligence Analyst / Reporting Analyst???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a data-driven organization committed to transforming information into strategic business intelligence that drives innovation, operational excellence, and sustainable growth. Our analytics team partners with stakeholders across the business to deliver meaningful insights, optimize performance, and support data-informed decision-making. As a remote-first organization, we embrace collaboration, continuous learning, and cutting-edge technologies while empowering professionals to make a measurable impact through data. The Role As a Data Analyst / Business Intelligence Analyst / Reporting Analyst, you will collect, analyze, and interpret business data to deliver actionable insights that support strategic planning and operational performance. You will collaborate with business leaders, finance, operations, technology, and commercial teams to develop dashboards, automate reporting, and improve data quality across the organization. This part-time, fully remote opportunity offers flexible working hours and the opportunity to collaborate with international teams. Key Responsibilities Collect, consolidate, and analyze data from multiple business systems and operational sources. Design, develop, and maintain interactive dashboards, business intelligence reports, and executive scorecards. Translate business requirements into analytical models, KPIs, and reporting solutions that support decision-making. Identify trends, patterns, risks, and opportunities through data analysis and performance monitoring. Develop and automate recurring reports to improve reporting efficiency and reduce manual processes. Ensure data accuracy, integrity, and consistency by performing validation, cleansing, and quality assurance activities. Collaborate with cross-functional stakeholders to understand business challenges and recommend data-driven solutions. Prepare executive presentations, performance summaries, and analytical reports for senior management. Support forecasting, business planning, and strategic initiatives through quantitative analysis and business intelligence. Drive continuous improvement initiatives that strengthen reporting capabilities, analytics maturity, data governance, and organizational performance. Requirements Bachelor's degree or equivalent qualification is preferred. Minimum of 3+ years of professional work experience is preferred. Strong understanding of data analysis, business intelligence, reporting, KPI development, and business performance management. Proficiency in SQL, Microsoft Excel, Power BI, Tableau, Looker Studio, or similar business intelligence and data visualization platforms. Familiarity with ERP systems, CRM platforms, data warehouses, ETL processes, reporting automation, and business intelligence methodologies. Experience with data modeling, dashboard design, and business performance reporting is preferred. Excellent analytical, communication, organizational, and problem-solving skills with strong attention to detail. Ability to communicate technical insights effectively to both technical and non-technical stakeholders. Ability to manage multiple priorities in a fully remote working environment and collaborate effectively with distributed teams. A proactive, data-driven mindset with a passion for turning complex data into actionable insights, improving business performance, and supporting strategic decision-making. What We Offer Flexible part-time working hours with a fully remote work arrangement. Competitive compensation aligned with experience and responsibilities. Opportunities to contribute to high-impact analytics, business intelligence, and digital transformation initiatives. Exposure to international projects, modern BI technologies, and cross-functional collaboration. Professional development and career growth opportunities within data analytics, business intelligence, reporting, data strategy, and business performance management. A collaborative and inclusive remote culture that values innovation, teamwork, curiosity, and continuous learning.

Role Description This full-time, on-site role based in Sharjah Emirate, United Arab Emirates, combines responsibilities across procurement coordination, business analysis, and administrative support for Sentinel Performance Solutions Italia. The role includes preparing and processing purchase orders, coordinating with suppliers, tracking deliveries, and maintaining accurate procurement records. The position also involves analyzing purchasing data, monitoring costs, preparing reports, and supporting decision-making through clear, data-driven insights. Daily tasks include managing documentation, organizing files, scheduling meetings, and supporting internal communication to ensure smooth operations. The role requires close collaboration with internal stakeholders and external vendors to ensure timely procurement, adherence to company procedures, and efficient office administration.<br>Qualifications<br> Candidates should possess strong Procurement and Purchasing skills, with experience managing Purchase Orders and supplier coordination. Candidates should possess solid Analytical Skills to interpret data, prepare reports, and support business and cost analysis. Candidates should possess effective Communication skills to work with vendors, internal teams, and management, both verbally and in writing. Candidates should possess proficiency in basic office software (e.g., Excel, Word, email tools) and familiarity with procurement or ERP systems. Candidates should possess strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines. Candidates should possess the ability to work independently and collaboratively in an on-site environment; prior experience in procurement, administration, or operations is an advantage. A relevant diploma or bachelor’s degree in business, supply chain, finance, or a related field is preferred; equivalent practical experience will also be considered.

Role Description This is a full-time, on-site role based in Sharjah for a Procurement Coordinator / Business Analyst / Administrative Assistant. The role involves managing purchase orders, supporting procurement activities, and coordinating with suppliers to ensure accurate and timely purchasing. The individual will analyze purchasing data, prepare reports, and support decision-making related to cost, quality, and delivery performance. Daily responsibilities include maintaining records, tracking orders, updating databases, and ensuring alignment with internal policies and deadlines. The role also provides administrative support such as organizing documentation, preparing correspondence, and facilitating clear communication between internal teams and external vendors.<br>Qualifications<br> Strong procurement and purchasing experience, including handling Purchase Orders and vendor coordination. Demonstrated analytical skills for reviewing data, preparing reports, and supporting business decisions. Effective communication skills for collaborating with suppliers, internal stakeholders, and cross-functional teams. Attention to detail and organizational skills for maintaining accurate records and documentation. Proficiency with MS Office (especially Excel and Word) and basic knowledge of ERP or procurement systems. Ability to work on-site in Sharjah and manage multiple tasks in a fast-paced environment. Previous experience in a procurement, business analysis, or administrative support role is preferred. Relevant diploma or bachelor’s degree in Business, Supply Chain, Finance, or a related field is an advantage.

IT Manager - Enterprise Business Applications Department: Information Technology Reporting To: IT Senior Manager Location: Abu Dhabi - UAE<br>Job Summary The IT Manager - Enterprise Business Applications is the technical lead and platform authority for enterprise collaboration and Dev Ops platforms. The role leads architecture, administration, governance, integration, security, resilience, and lifecycle management for Jira, Confluence, Atlassian Cloud or Data Center, Azure Dev Ops, Git Lab, Bitbucket, Bamboo, and related applications. It leads the applications team, provides senior escalation across Linux-hosted environments, and owns platform delivery, vendors, licensing, and continuous improvement.<br>Key Responsibilities Enterprise Applications Strategy & Leadership Own target architecture, operating model, roadmap, standards, and lifecycle for Jira, Confluence, and related enterprise applications. Lead the applications team, prioritize demand, develop capability, and translate business, engineering, security, and compliance needs into scalable platform solutions. Atlassian Platform Architecture & Administration Architect, administer, optimize, and lifecycle-manage Atlassian Cloud and/or Data Center, including organizations, sites, projects, spaces, workflows, schemes, fields, permissions, automation, Marketplace apps, and licensing. Govern instance strategy, standards, consolidation, upgrades, migrations, performance, capacity, backup, recovery, retention, and adoption. Dev Ops Platforms, Automation & Integration Lead administration and governance of Azure Dev Ops, Git Lab, Bitbucket, Bamboo, repositories, pipelines, runners or agents, artifacts, access controls, release workflows, and approvals. Own APIs, webhooks, middleware, and integrations across Atlassian, Dev Ops, identity, monitoring, security, CRM/ERP, and other enterprise systems; promote automation and traceability. Linux & Application Platform Engineering Provide senior oversight for Linux-hosted application services, including RHEL/Ubuntu, JVM/Tomcat, Nginx/Apache, databases, certificates, storage, clustering, backups, patching, hardening, monitoring, and tuning. Set standards for Bash/Python automation, deployment, configuration management, log analysis, troubleshooting, disaster recovery, and controlled change. Platform Operations, Security & Compliance Define support models and establish monitoring, dashboards, capacity management, escalation paths, runbooks, and operational handover. Lead critical platform outages through restoration, root-cause analysis, and permanent corrective action. Govern administrative access, SSO/SAML/SCIM, segregation of duties, audit logging, data protection, retention, vulnerability remediation, and third-party application risk. Govern platform releases and modifications through architecture, security, testing, approval, deployment, rollback, and post-implementation review. Maintain architecture, configuration, standards, operational documentation, and executive dashboards for availability, usage, risk, compliance, delivery, and licensing. Vendors, Commercial Management & Delivery Manage application vendors, contracts, subscriptions, licences, renewals, support cases, technical escalations, vendor performance reviews, and cost optimization. Lead platform programmes, migrations, integrations, and improvements from requirements and design through delivery, adoption, and operational readiness.<br>Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.10+ years of experience in enterprise applications, platform engineering, Dev Ops tooling, or solution architecture, including technical leadership and team management. Deep hands-on expertise with Jira, Confluence, workflows, permissions, automation, Marketplace apps, reporting, and enterprise support. Proven experience with Atlassian Cloud and/or Data Center, including multi-instance governance, migrations or consolidations, upgrades, integrations, resilience, security, and licensing. Strong experience with Azure Dev Ops, Git Lab, Bitbucket, Bamboo, Git, CI/CD governance, release governance, APIs, and SSO/SAML/SCIM integration. Strong Linux administration and troubleshooting across RHEL/Ubuntu, web and application services, scripting, databases, backup and recovery, monitoring, patching, hardening, and high availability; sound knowledge of Agile or SAFe, vendors, and contracts.<br>Professional Certifications Preferred certifications include:Atlassian Certified Professional - Jira Administration for Cloud; Atlassian Cloud Organization Admin; or equivalent Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer in Enterprise Linux (RHCE), Linux Foundation Certified System Administrator (LFCS), or equivalent Microsoft Certified: Dev Ops Engineer Expert; relevant Git Lab, SAFe, Scrum, PMP/PRINCE2, or equivalent credentials Skills & Competencies Strategic platform leadership and architecture judgement, balanced with hands-on technical depth and practical platform ownership. Strong business analysis and process design, translating complex requirements into sustainable workflows, integrations, roadmaps, and operating models. Executive communication and stakeholder influence across business, engineering, cybersecurity, infrastructure, data, procurement, finance, audit, and external partners. Team leadership, coaching, mentoring, hiring, workload prioritization, knowledge transfer, and capability development. Strong outage leadership, analytical problem-solving, root-cause analysis, documentation discipline, and decision-making under pressure. Commercial awareness, vendor negotiation, change leadership, user-adoption focus, accountability, and delivery discipline across concurrent priorities. Key Performance Indicators (KPIs) Availability, performance, resilience, user experience, and recovery from critical outages across Jira, Confluence, Dev Ops, and related platforms. Platform governance, security, access, audit, data quality, patching, licensing, and timely closure of root-cause actions. Delivery of roadmaps, migrations, integrations, automation, and improvements; adoption, stakeholder satisfaction, dashboard quality, vendor performance, renewals, utilization, cost optimization, and team capability.

Job Title: AVP – Credit and Business Audits Department: Internal Audit Location: Abu Dhabi Report To: Head of Internal Audit Role Purpose Support the Head of Internal Audit in delivering independent, risk-based assurance over Corporate, Commercial, SME, Wholesale and Investment/ Private Banking activities, Credit Risk Management, Credit Administration, Products Governance, Credit, and related operations. Lead end-to-end audits covering business processes, products, governance, risk management, regulatory compliance and internal controls in accordance with the IIA Global Internal Audit Standards, CBUAE regulations and Internal Audit methodology.<br>Job Objective To support the Head of Internal Audit in effectively executing the internal audit function by conducting risk-based audits across various Mbank units. The role aims to assess and enhance the effectiveness of internal controls, risk management, and governance processes, while ensuring compliance with regulatory requirements and internal policies. The incumbent is also expected to contribute to continuous auditing initiatives and promote a culture of accountability and operational excellence.<br>Key Responsibilities Audit Planning and Execution Support development and periodic of the risk-based annual Credit & Business Audit Plan and Audit Universe. Lead end-to-end audits covering Corporate Banking, Commercial Banking, SME Banking, Wholesale Banking, Investment Banking, International Banking, Credit Risk and Credit Management and Credit Administration. In addition to Products Governance and Regulatoy expectation of CPR. Audit products including Corporate Loans, Working Capital Facilities, Overdrafts, Revolving Credit Facilities, Trade Finance (LCs, Guarantees, Collections), Structured Finance, Treasury-related Credit Products, Cash Management, etc. Assess governance, risk management, internal controls, delegated authorities, regulatory compliance and operational effectiveness. Evaluate the end-to-end credit lifecycle including origination, underwriting, approval, documentation, collateral management, monitoring, provisioning (IFRS 9), watchlist, recovery and portfolio management. Prepare high-quality audit reports and ensure audits are completed within agreed timelines. Audit Action Follow-Up and Stakeholder Engagement Act as Audit Business Partner for business and credit stakeholders. Track, monitor, and follow up on open Internal audit & CBUAE issues, ensuring timely and sustainable remediation. Arrange and conduct validation testing prior to closure of findings and maintain evidence-based documentation. Liaise with stakeholders for supporting resolution and accountability. Provide progress updates to the Head of Audit and assist in reporting for senior management and Audit Committee reviews. Quality and System Enhancement Ensure audit documentation aligns with GIA quality benchmarks, IIA requirements, and evidence integrity standards. Contribute to enhancing automation, use of data analytics, and audit system tools (e.g., Team Mate) to improve efficiency and consistency. Promote standardisation of audit work papers, sampling methodologies, and evidence gathering techniques. Capacity Building and Knowledge Sharing Share emerging credit risk, Basel, IFRS 9, regulatory changes, and audit techniques with the audit team through structured knowledge sessions. Deliver training on audit methodology, risk assessment techniques, regulatory expectations, and control testing approaches in line with GIA standards and CBUAE requirements. Assist in developing the annual audit training and competency development plan with a focus on IT-related skills and frameworks. Continuous Improvement and Emerging Risks Assess emerging risks including digital lending, ESG, concentration risk, AI-enabled credit decisioning, outsourcing and fraud. Monitor regulatory developments and recommend updates to audit programs. Reporting and Escalation Develop clear, concise, risk-based audit reports with control gaps, root-cause analysis, and practical remediation actions. Ensure all findings are based on verified evidence and aligned with risk assessment methodology. Ensure timely escalation of critical deficiencies in controls to the Head of Audit. Support the Head of Internal Audit on preparation of management updates and Audit Committee reporting materials. People Development Provide mentorship and guidance to auditors and direct reporting and staff performance feedback to promote continuous learning. Review the quality of work delivered by team members and identify training needs based on gaps in accuracy, documentation, or control understanding. Participate in performance evaluations, recommending competency-based improvement plans where appropriate. Promote a culture of knowledge sharing, continuous learning, and professional certifications (e.g., CIA). Provide input to Head of Internal Audit on staff performance and skill development needs Experience & Knowledge10–14 years of Internal Audit experience within banking/financial services. Minimum 5 years auditing Business, Corporate Banking, Investment Banking and Credit functions. Bachelor's degree; CIA preferred. CPA/ACCA/CFA advantageous. Strong knowledge of Corporate & Investment Banking products, Credit Risk Management, Basel Framework, IFRS 9 and CBUAE regulations. Experience with audit management systems and data analytics Proficient in preparing audit reports and recommendations aligned with IIA standards. Competencies & Skills Strong understanding of banking products and credit lifecycle. Excellent analytical, report writing and stakeholder management skills. Leadership, mentoring and negotiation capabilities. Risk-based auditing, root cause analysis and professional judgement. Effective communicator with strong verbal and written reporting skills. Collaborative team player with experience in cross-functional and integrated audit teams. Strong problem-solving ability with practical, risk-based solutions. Excellent time management to meet audit deadlines within resource constraints. Demonstrates high ethical standards, integrity, and sound judgment.

Position Summary<br><br>The Faculty of Business – Real Estate Management will contribute to advancing the curriculum of Real Estate Management, delivery and relevance to industry and high international standards. In addition to teaching, the faculty plays a role in meeting the division research goals and objectives and uses research activities to inform teaching and develop students analytical and problem-solving skills. The candidate will play an active role in curriculum development, assessment, and evaluation. The curriculum is taught within applied student-centric learning environment that fosters respect for students, their culture, and their traditions. Faculty play an important role in assisting the development and administration of system-wide and directorate-specific policies and are viewed as active participants in academic and extracurricular events at the College and within the community

Role Purpose The Director, Organizational Development & Succession Planning is responsible for leading the organization's workforce and organizational effectiveness agenda, ensuring the development of a high-performing, future-ready workforce. The role will drive organizational design, workforce planning, talent reviews, leadership development, succession planning, and performance management initiatives to support the organization's strategic objectives.<br>Key Responsibilities Organizational Development Develop and implement the organization's organizational development strategy and framework. Lead organizational design and restructuring initiatives to enhance effectiveness and efficiency. Conduct organizational assessments and recommend improvements to structures, roles, and capabilities. Drive culture, employee engagement, and change management initiatives. Succession Planning & Talent Management Design and implement enterprise-wide succession planning frameworks for critical and leadership roles. Lead talent review and calibration processes to identify high-potential employees. Develop talent pipelines to ensure leadership continuity and organizational resilience. Monitor succession readiness and talent risks across the organization. Leadership Development Design and oversee leadership development programs aligned with future business needs. Establish development pathways for high-potential employees and emerging leaders. Partner with business leaders to identify capability gaps and development priorities. Support coaching, mentoring, and career development initiatives. Workforce Planning & Performance Management Lead strategic workforce planning initiatives to ensure alignment between workforce capabilities and business requirements. Oversee performance management frameworks and drive a high-performance culture. Utilize workforce analytics and talent insights to support decision-making and succession readiness. Develop metrics and dashboards to measure organizational effectiveness and talent outcomes. Stakeholder Management Partner with senior leaders to align organizational development and succession strategies with business priorities. Act as a trusted advisor to executives on talent, organizational effectiveness, and leadership development matters. Collaborate with HR Centers of Excellence and business units to deliver integrated talent solutions.<br>Qualifications Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or a related field. Master's degree preferred. Professional certifications in HR, Talent Management, Organizational Development, or Coaching are advantageous. Experience Minimum 12+ years of experience in Organizational Development, Talent Management, Succession Planning, or Human Resources. Proven experience developing and implementing organization-wide succession and leadership development programs. Experience within government, semi-government, or large complex organizations is preferred.<br><br>This position is exclusively open to UAE Nationals as part of the organization's commitment to supporting national talent development and Emiratization initiatives.

Role Overview:We are looking for a Senior MLOps + Dev Ops Engineer (8+ years) to architect, build, and scale AI/ML platforms in an on-prem enterprise environment. This role requires end-to-end ownership of ML systems, infrastructure, CI/CD, and production reliability, enabling scalable deployment of machine learning and Gen AI solutions. Key Responsibilities: 1. Platform Architecture & Ownership- Design and own end-to-end ML platform architecture (data → training → deployment → monitoring)- Define and enforce best practices for scalable and secure ML systems- Standardize MLOps + Dev Ops frameworks and processes 2. Model Deployment & Serving- Deploy and manage ML/LLM models on GPU-based on-prem infrastructure- Optimize inference performance (latency, throughput, batching)- Implement model versioning, A/B testing, and rollback strategies 3. CI/CD & Automation- Design and implement CI/CD pipelines for ML models, APIs, and data workflows- Enable automated testing, deployment, and release management 4. Infrastructure & Containerization- Manage Linux-based (RHEL preferred) on-prem infrastructure- Containerize applications using Docker- Deploy and orchestrate workloads using Kubernetes / Open Shift- Operate within restricted or air-gapped environments 5. Data & System Integration- Build pipelines integrating structured databases and high-volume logs/streaming data- Support batch and real-time inference architectures 6. Monitoring, Observability & Reliability- Implement end-to-end observability (model + infra)- Use tools like Prometheus, Grafana, ELK stack- Ensure high availability, SLA adherence, and incident response 7. Gen AI & Advanced ML Systems- Deploy RAG pipelines and vector databases- Manage LLM serving frameworks- Work with agent orchestration frameworks 8. Leadership & Collaboration- Mentor engineers on MLOps and Dev Ops best practices- Collaborate with cross-functional teams- Drive design reviews and production readiness Required Skills: - Strong Python and scripting (Bash)- Deep understanding of ML lifecycle and productionization- Experience deploying ML/LLM systems in production- Linux, Docker, Kubernetes/Open Shift- CI/CD tools (Jenkins/Git Lab CI)- SQL and data pipeline experience<br>Good to Have:- GPU optimization knowledge- MLflow / Kubeflow- Terraform / Ansible- Experience in on-prem or restricted environments Experience:- 8+ years in MLOps / Dev Ops / Platform Engineering- Proven experience scaling production ML systems Ideal Candidate:A hands-on platform architect who can operate across ML systems and infrastructure, driving automation, scalability, and reliability.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.<br>Madinat Jumeirah Resort:Set along a two-kilometer stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids' clubs and some of the region’s most versatile event and conference spaces.<br>About the Job:An exciting opportunity has arisen for an Assistant Manager - Learning and Development - to join Jumeirah Al Naseem (National Talent) from October 2026 onwards. The main duties and responsibilities of this role include:Assist in designing and implementing the corporate Learning and Development strategy to foster talent development and align with the group's vision. Support the development of leadership programs, including coaching and mentoring initiatives, to identify and nurture high-potential individuals for leadership roles. Conduct continuous group-wide analysis of training needs, assisting in the design and delivery of effective learning programs for employees at all levels. Assist in managing and leading compliance with HR processes related to learning and development, ensuring consistency across business units. Collaborate in designing and delivering e-learning courses, workshops, IDPs, career paths, and other training initiatives in alignment with industry best practices. Support the review, evaluation, and reporting of training program effectiveness, ensuring talent management practices meet business needs.<br>About You:The ideal candidate for this position will have the following experience and qualifications:Bachelor’s degree in Business, Human Resources Management or equivalent from an accredited and renowned University CIPD Qualification or similar certification or Diploma Minimum 5 years’ experience, preferably with an international luxury hospitality company or a recognized blue-chip organization. Family Book<br>About the Benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for career with one of the most luxurious brands in the hospitality industry.

Role Purpose The Director – Operations & Development will lead the establishment, management, and continuous improvement of the organisation’s operational framework, ensuring that strategic priorities are translated into disciplined execution and measurable results.<br>Operating with a remit similar to a lean Chief Operating Officer, the role will initially be highly hands-on, personally establishing core workflows, project management disciplines, performance dashboards, budget controls and operating processes.<br>The Director will oversee the overall operational performance of the team, coordinate cross-functional priorities and ensure projects, programmes and institutional initiatives are delivered effectively, on time and within budget.<br>As the organisation develops, the role will also assess operational capability requirements and build the appropriate structures, systems and support functions required for sustainable growth.<br>Key Responsibilities Operational Leadership & Institutional Build-Out Establish and manage the organisation's overall operating model, workflows, governance and operational rhythms. Develop practical processes, procedures and controls that support efficient day-to-day operations. Personally lead the implementation of operational tools and disciplines during the organisation's development stage. Identify operational gaps and recommend improvements to systems, structures and resources. Build scalable operating practices capable of supporting future organisational growth.<br>Portfolio & Project Management Establish and maintain a central view of all strategic projects, initiatives, programmes and deliverables. Develop project trackers, implementation plans, milestones, dependencies and accountability mechanisms. Monitor progress against agreed timelines and proactively address delays, risks and delivery challenges. Coordinate priorities across multiple teams and stakeholders. Ensure clear ownership and accountability for key initiatives.<br>Performance Management Develop and maintain management dashboards, KPIs and performance reporting. Establish regular operational and performance review meetings. Track organisational and departmental performance against agreed objectives. Provide management with clear visibility of progress, risks, priorities and required interventions. Drive follow-through on decisions and agreed actions.<br>Budget & Resource Management Coordinate annual operational planning and budgeting. Monitor budgets, expenditure, commitments and financial performance. Ensure resources are appropriately allocated against organisational priorities. Work closely with finance, procurement and relevant support functions. Support management in identifying efficiencies and optimising operating costs.<br>Team & Organisational Oversight Coordinate the overall operational performance of the Club team. Ensure effective collaboration and information flow across functions. Support the General Manager in establishing priorities and monitoring team delivery. Identify organisational capability and manpower requirements as operations expand. Support the development of clear roles, responsibilities and accountability structures.<br>Governance & Reporting Establish effective governance, escalation and decision-making processes. Prepare management reports, operational updates and executive-level presentations. Maintain appropriate documentation of key decisions, actions and performance. Ensure risks, issues and dependencies are identified and escalated appropriately.<br>Development & Continuous Improvement Identify opportunities to improve organisational efficiency, productivity and quality. Introduce appropriate tools, systems and technology to improve operational visibility and execution. Support the development of partnerships, initiatives and new organisational capabilities where required. Benchmark operating practices and introduce relevant best practices.<br>Candidate Profile The successful candidate should be a hands-on senior operator with a strong record of turning organisational priorities into structured, measurable execution. The role is particularly suited to candidates who have helped establish, scale or professionalise an organisation, business unit, government entity, foundation, association or similarly dynamic environment. Candidates whose experience is primarily advisory, consulting or strategy development without direct responsibility for implementation and operational ownership would be less suitable.<br>Qualifications & Experience Bachelor's degree in Business Administration, Management, Operations, Finance, Engineering or a related discipline. Master's degree or MBA is advantageous. Ideally 15+ years of relevant professional experience, including significant responsibility for operations, PMO, programme management, business management or organisational performance. Demonstrated experience establishing operational processes, project management disciplines and performance frameworks. Strong experience managing multiple projects and organisational priorities simultaneously. Experience managing or coordinating budgets and financial performance. Experience overseeing multidisciplinary teams and senior stakeholders. Proven ability to operate effectively in an evolving or fast-growing organisation. Experience within government, semi-government, institutional, communications, media or similarly fast-paced environments is advantageous. Media experience is preferred but not mandatory.<br>Core Competencies Operational Leadership Portfolio & Programme Management Project Execution Performance Management & KPIsOrganisational Build-Out Budget & Financial Management Process Design & Improvement Team Leadership Stakeholder Management Executive Reporting & Governance

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Purpose:&nbsp;</b></p><p>To define and lead competence development agenda, securing right leadership and competence to achieve the business plan objectives (increase revenues, workforce planning, support performance, increase commercial outcomes) thus building a high level of competencies and capability that will drive the business forward. To support the organisation in identifying and developing Talent with close partnership with business leaders.</p><p><br></p><p><b>Key Role Specific Accountabilities:&nbsp;</b></p><p>CORE</p><ul><li>To provide strategic support in identifying, developing and positioning of Talent across back office and stores.</li><li>To develop and secure capabilities and leadership by maximising the AL Futtaim Learning Centre (AFLC) offerings and Inter-brand Training College programmes available globally and locally.</li><li>To support the business expansion and growth by leveraging upon the Al Futtaim’s Talent for Growth agenda through a solid and long-term succession plan.</li><li>To identify and implement suggested improvements to Talent and L&amp;D processes through process mapping and review of the activity, in alignment with the Al Futtaim Talent Agenda.</li></ul><p>&nbsp;</p><p>ATTRACT&nbsp;</p><ul><li>To collaborate with the Al Futtaim Acquisition department in ensuring selection assessment aligns with the business competence and leadership requirements.</li><li>To develop and implement Leadership programmes to support development of potentials and leaders at all levels e.g. Grow with Us Programme.</li><li>To work with Al Futtaim Learning Centre in maximum utilisation of Competence and Leadership offerings e.g. Leaders for Growth, Six Sigma, Frontline Leadership.</li><li>To coordinate closely with HRBPs and business managers in ensuring Succession Plan is in place and individual development plan is created to support brand’s growth and expansion.</li><li>To work in partnership with Al Futtaim Emiratisation in ensuring continued learning and development for Emiratis.</li></ul><p>&nbsp;</p><p>ENGAGE&nbsp;</p><ul><li>To collaborate with the business to ensure that competent successors are identified in key roles as per the business structure.</li><li>To comply with Al Futtaim Talent Review guidelines in identifying talent on 9 box grid, as well as implementing action plan for successors in critical roles and high risk level.</li><li>To work closely with Store L&amp;Ds and HRBP in ensuring that the Individual Development Plan (IDP) is accordingly implemented and followed through.</li><li>Business partnering with a variety of stakeholders at all levels to secure competence development / learning development agenda delivers to business objectives.</li><li>To provide support to Store L&amp;Ds for efficient utilisation of the Regional Training Levy budget.</li><li>To support leaders to monitor, measure and report on training &amp; development plans of their co-workers and support in recognising achievements made.&nbsp;</li><li>To collaborate with business partners (AFLC, HRIS) in optimising the use of learning tools and system (IGrow) not only for Learning but for Succession and Development as well.</li></ul><p>&nbsp;</p><p>DEVELOP&nbsp;</p><ul><li>To support the Al Futtaim Talent Review processes by ensuring that all Employee Profiles are updated, and Line Managers have completed Talent Profiles.</li><li>To support in the development and design of individual development plan for co-worker potentials and ensure alignment with company business plans and strategy.</li><li>To define way of working with agile and assignment driven succession planning for key competences.</li><li>To secure learning in the Business implemented and integrated to support learning on both individual level and organizational level.</li><li>To ensure maximum utilisation of AFLC learning offerings to develop capability and leadership skills.</li><li>To ensure delivery of Inter-brand foundation programmes locally to secure competence at all levels.</li><li>To build competence of department trainers in ensuring effective programme delivery, facilitation and learning approach are applied.</li></ul><p>&nbsp;</p><p>RETAIN</p><ul><li>To evaluate and adapt training &amp; development programmes based on changes that occur in the work environment reflecting the corporate values and leadership competence.</li><li>To support in providing the right development framework to retain UAE Nationals within the workforce.</li><li>To undertake Business Needs Analysis on an annual basis to plan, develop and implement the learning and development strategies across the Region.</li><li>To contribute in the enhancement and development of process and systems for measuring learning in line with short and long term business goals.</li></ul><p>&nbsp;</p><p>ENABLER</p><ul><li>To guide the Store L&amp;Ds in Training Budget Exercise and capture potential costs relating to the annual L&amp;D and Talent Management.</li><li>To support the Al Futtaim Talent for specific projects on Talent Initiatives and Programme.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Person Specific:&nbsp;</b></p><p>Education:</p><p>Human Resource, Psychology or Business Management Degree. CIPD qualification desirable</p><p>&nbsp;</p><p>Minimum Experience and Knowledge:&nbsp;</p><p>5 years’ experience in a Training with 12 months experience in a Training Management role; 12 months experience as a Store L&amp;D.</p><p>&nbsp;</p><p>Job-Specific/Technical Skills required to complete the tasks:&nbsp;</p><p>Expertise and experience in designing and implementing leadership capability review and development initiatives, competency frameworks, career development, talent management and succession processes.&nbsp;Budget planning, business acumen, communication design, data analysis, planning &amp; coordination, project management, change management, stakeholder management, Talent and L&amp;D operational audits</p></div>

Mandatory – L&D Coordination, Training Management, LMS Systems, Data Analysis.<br>Work closely with the Head of L&D to implement learning and development initiatives such as customer experience trainings. Regularly update and maintain the L&D dashboard, tracking key metrics such as training attendance, participant feedback, and program outcomes. Coordinate with internal and external trainers, as well as key stakeholders, to schedule and organize brand-specific training initiatives. Manage L&D calendar, ensuring smooth planning and execution of all learning activities. Compile and distribute feedback and evaluation reports to relevant stakeholders, ensuring clear insights into training effectiveness. Manage the end-to-end execution of training programs, including logistics, materials preparation, participant nominations, and ongoing follow-up and evaluation. Ensure strict adherence to the L&D budget by effectively managing resources, optimizing program costs, and ensuring that all training activities are delivered within the allocated budget.

Business Excellence Manager Role Description We are seeking a strategic and analytical Business Excellence Manager to drive operational efficiency, process improvement, performance management, and continuous improvement initiatives across the organization. The role will focus on identifying opportunities to improve business processes, strengthen operational standards, and support sustainable business growth. Key responsibilities include analyzing business processes and performance metrics, identifying operational gaps and improvement opportunities, developing and implementing process optimization initiatives, and establishing effective performance measurement frameworks. The role will work closely with cross-functional teams to streamline workflows, improve productivity, enhance service quality, and ensure alignment with business objectives. The Business Excellence Manager will also support the development of business policies, procedures, SOPs, dashboards, and performance reports; facilitate continuous improvement projects; monitor key performance indicators; and provide data-driven insights to support management decision-making. Strong analytical thinking, structured problem-solving, stakeholder management, and project coordination skills are essential. Qualifications Bachelor’s degree or above in Business Administration, Management, Finance, Operations, Engineering, or a related discipline. Strong understanding of business operations, process optimization, performance management, and continuous improvement. Excellent analytical and problem-solving skills with a data-driven approach. Strong project management and cross-functional collaboration capabilities. Proficiency in Microsoft Excel, Power Point, and data analysis tools; knowledge of BI platforms is an advantage. Ability to develop KPIs, dashboards, SOPs, process maps, and business reports. Strong communication, presentation, and stakeholder management skills. Highly organized, detail-oriented, and capable of managing multiple priorities. Strategic mindset with strong commercial awareness and a focus on operational excellence. High level of integrity, accountability, adaptability, and commitment to continuous improvement.

Business Excellence Manager Role Description We are seeking a strategic and analytical Business Excellence Manager to drive operational efficiency, process improvement, performance management, and continuous improvement initiatives across the organization. The role will focus on identifying opportunities to improve business processes, strengthen operational standards, and support sustainable business growth. Key responsibilities include analyzing business processes and performance metrics, identifying operational gaps and improvement opportunities, developing and implementing process optimization initiatives, and establishing effective performance measurement frameworks. The role will work closely with cross-functional teams to streamline workflows, improve productivity, enhance service quality, and ensure alignment with business objectives. The Business Excellence Manager will also support the development of business policies, procedures, SOPs, dashboards, and performance reports; facilitate continuous improvement projects; monitor key performance indicators; and provide data-driven insights to support management decision-making. Strong analytical thinking, structured problem-solving, stakeholder management, and project coordination skills are essential. Qualifications Bachelor’s degree or above in Business Administration, Management, Finance, Operations, Engineering, or a related discipline. Strong understanding of business operations, process optimization, performance management, and continuous improvement. Excellent analytical and problem-solving skills with a data-driven approach. Strong project management and cross-functional collaboration capabilities. Proficiency in Microsoft Excel, Power Point, and data analysis tools; knowledge of BI platforms is an advantage. Ability to develop KPIs, dashboards, SOPs, process maps, and business reports. Strong communication, presentation, and stakeholder management skills. Highly organized, detail-oriented, and capable of managing multiple priorities. Strategic mindset with strong commercial awareness and a focus on operational excellence. High level of integrity, accountability, adaptability, and commitment to continuous improvement.