Call Center Jobs - Abu Dhabi UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.</p><br><p>Drive Ciena's growth with emerging AI infrastructure providers, neocloud operators, sovereign AI initiatives, wholesale infrastructure providers, and next-generation digital infrastructure companies. This role combines strategic business development with ownership of named and developing accounts, building executive relationships and creating long-term opportunities across Ciena's optical, routing, automation, and network software portfolio.</p><br><p><b>How you will make an impact:</b></p><br><p>·Develop and execute account plans for named Neoscaler and AI infrastructure accounts.</p><br><p>·Build relationships with founders, CEOs, CTOs, infrastructure leaders, and procurement stakeholders.</p><br><p>· Identify and develop opportunities across data-centre interconnect, optical transport, routing, and automation solutions.</p><br><p>·&nbsp;Expand existing accounts while identifying emerging AI infrastructure operators, sovereign AI projects, next-generation cloud providers, and other new market entrants.</p><br><p>·&nbsp;Build pipeline through direct engagement, industry events, market intelligence, ecosystem partnerships, and early engagement before formal procurement cycles begin.</p><br><p>·&nbsp;Map funding activity, investor relationships, and market developments across the AI and digital infrastructure ecosystem.</p><br><p>· Lead virtual account teams, opportunity qualification, account strategy, commercial negotiations, and customer presentations across Sales, Systems Engineering, Product Line Management, Services, and Marketing.</p><br><p><b>The must haves:</b></p><br><p>· <b>Experience:</b> 5+ years of enterprise technology sales, business development, or account management experience.</p><br><p>·&nbsp;Experience selling networking, telecommunications, cloud, infrastructure, or data-centre solutions.</p><br><p>· Neoscaler/Neocloud market expertise and relationship experience</p><br><p>·&nbsp;Strong understanding &amp; experience working with hyperscalers, cloud providers, colocation operators, telecommunications providers, or infrastructure investors.</p><br><p>·&nbsp;Demonstrated ability to build executive relationships and manage complex sales cycles involving multiple stakeholders.</p><br><p>· Strong commercial and financial acumen.</p><br><p>·&nbsp;Proven prospecting and account development capability.</p><br><p><b>Nice to haves:</b></p><br><p>·&nbsp;Optical networking experience.</p><br><p>·&nbsp;Data-centre networking experience.</p><br><p>·&nbsp;Knowledge of cloud, AI infrastructure, or the GPU ecosystem.</p><br><p>·&nbsp;Experience developing relationships with GPU providers, data-centre operators, system integrators, cloud software providers, and ecosystem partners</p><br><p>#LI-ST1</p><br><p><br>At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.&nbsp; Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.</p><br><p>Ciena is an&nbsp;Equal Opportunity Employer, including disability and protected veteran status.</p><br><p>If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: Network Engineer (Hybrid Infrastructure &amp; Cloud) Experience: 7–10 years of experience in enterprise network and security environments, preferably within Banking, Financial Services, or regulated industries Job Purpose Manage all aspects of Network and Security in the organization.<br> This is including but is not limited to, Networking, Structured Cabling, Data Centre Facilities, Security (both logical and Physical) and Telephony.<br> Key Responsibilities · Administer and maintain all IT Network and Security aspects, configure and install various network devices and services (e.<br>g. Routers, Switches, Firewalls).<br> · Perform maintenance and upgrades for managed network and network security devices including firmware upgrades, hotfixes, hardening, and security configuration changes.<br> · Design and operate Azure network connectivity using hub and spoke architecture to enforce segmentation, secure routing, and controlled east west traffic flows.<br> · Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.<br> · Select and implement security tools, policies, and procedures in conjunction with the company's security team.<br> · Integrate comprehensive metrics into the security posture of the organization.<br> · Identify areas of weakness and vulnerability and recommends changes to meet security standards.<br> · Facilitate security vulnerability assessments for internal and external penetration testing.<br> · Provide technical direction and guidance to other Security Engineers, Information Technology, and the business to align with regulatory, security requirements.<br> · Monitor Network performance and ensure system availability and reliability.<br> · Review the logs of all devices collected through Security Event Log Manager Device.<br> Provide Level-2/3 support and troubleshooting to resolve issues.<br> · Liaise with vendors and customer IT personnel for problem resolution.<br> · Ensure all Network and system configuration are appropriately documented.<br> Cloud Management &amp; Governance (Network &amp; Security Scope) · Design, implement, and maintain secure cloud network architectures including Virtual Networks, Subnets, NSGs, Route Tables, VPN Gateways, and ExpressRoute connectivity.<br> · Enforce cloud networking governance standards including IP addressing schemes, segmentation policies, and security zoning.<br> · Ensure compliance with cloud security best practices and regulatory requirements for network isolation and traffic control.<br> · Implement and maintain cloud firewall policies, network access controls, and secure connectivity between on-premises and cloud environments.<br> · Monitor cloud network usage and optimize routing and bandwidth utilization.<br> · Support cloud security posture management by enforcing least privilege access and secure connectivity models.<br> · Participate in cloud architecture reviews to ensure network resiliency, scalability, and high availability.<br> Managed Service Partner Coordination · Act as technical focal point for managed service providers handling network operations, SOC, NOC, and security monitoring services.<br> · Coordinate incident response activities with service partners during network outages or security events.<br> · Review managed service performance reports and ensure SLA and KPI compliance.<br> · Validate vendor configuration changes and security updates before production deployment.<br> · Participate in service review meetings and provide technical feedback on operational improvements.<br> · Support onboarding of new vendors and technologies including knowledge transfer sessions and technical documentation validation.<br> · Escalate critical operational risks and performance gaps to IT management.<br> Performance Optimization &amp; Troubleshooting · Continuously monitor network performance, latency, throughput, and packet loss across LAN, WAN, and cloud connectivity.<br> · Identify performance bottlenecks and implement optimization strategies including QoS tuning, routing optimization, and firewall rule cleanup.<br> · Perform root cause analysis (RCA) for major incidents and recurring network or security issues.<br> · Conduct proactive health checks on firewalls, switches, routers, and VPN gateways.<br> · Optimize security device performance by reviewing logging levels, policy efficiency, and inspection rules.<br> · Support capacity planning and forecast network growth requirements.<br> · Participate in disaster recovery testing and network resilience validation.<br> Collaboration &amp; Documentation · Work closely with Infrastructure, Cloud, Application, and Information Security teams to ensure end-to-end network and security alignment.<br> · Maintain up-to-date network topology diagrams, firewall rule documentation, IP address management records, and cloud architecture diagrams.<br> · Document standard operating procedures (SOPs) for network operations, incident handling, and security changes.<br> · Support audit activities by providing network configuration evidence and security compliance documentation.<br> · Participate in change advisory board (CAB) meetings and contribute technical risk assessments.<br> · Share technical knowledge with junior engineers and operations teams through internal documentation and training sessions.<br> Essential: Bachelor’s degree in computer science, Information Technology, Network Engineering, Cybersecurity, or related discipline.<br> Desirable: · Cisco Certified Network Associate (CCNA) – Mandatory or Strongly Preferred.<br> · Cisco Certified Network Professional (CCNP) – Advantage · Fortinet NSE (NSE 4 / NSE 5 / NSE 7) or equivalent firewall certification · Strong experience in enterprise networking including TCP/IP, VLANs, routing, switching, VPN, firewall technologies, and LAN/WAN infrastructure management.<br> · Strong experience in implementing and managing firewalls, IPS/IDS, VPNs, WAF, Zero Trust security models, vulnerability management tools, and SIEM-based SOC/NOC security monitoring.<br> · Hands-on experience with Azure networking services, hybrid cloud connectivity, and implementation of cloud security controls and governance best practices.<br> · Strong analytical and troubleshooting skills with the ability to work under pressure, maintain accurate documentation, communicate effectively with stakeholders and vendors, and participate in on-call and shift-based operations.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: Network Engineer (Hybrid Infrastructure &amp; Cloud) Experience: 7–10 years of experience in enterprise network and security environments, preferably within Banking, Financial Services, or regulated industries Job Purpose Manage all aspects of Network and Security in the organization.<br> This is including but is not limited to, Networking, Structured Cabling, Data Centre Facilities, Security (both logical and Physical) and Telephony.<br> Key Responsibilities · Administer and maintain all IT Network and Security aspects, configure and install various network devices and services (e.<br>g. Routers, Switches, Firewalls).<br> · Perform maintenance and upgrades for managed network and network security devices including firmware upgrades, hotfixes, hardening, and security configuration changes.<br> · Design and operate Azure network connectivity using hub and spoke architecture to enforce segmentation, secure routing, and controlled east west traffic flows.<br> · Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.<br> · Select and implement security tools, policies, and procedures in conjunction with the company's security team.<br> · Integrate comprehensive metrics into the security posture of the organization.<br> · Identify areas of weakness and vulnerability and recommends changes to meet security standards.<br> · Facilitate security vulnerability assessments for internal and external penetration testing.<br> · Provide technical direction and guidance to other Security Engineers, Information Technology, and the business to align with regulatory, security requirements.<br> · Monitor Network performance and ensure system availability and reliability.<br> · Review the logs of all devices collected through Security Event Log Manager Device.<br> Provide Level-2/3 support and troubleshooting to resolve issues.<br> · Liaise with vendors and customer IT personnel for problem resolution.<br> · Ensure all Network and system configuration are appropriately documented.<br> Cloud Management &amp; Governance (Network &amp; Security Scope) · Design, implement, and maintain secure cloud network architectures including Virtual Networks, Subnets, NSGs, Route Tables, VPN Gateways, and ExpressRoute connectivity.<br> · Enforce cloud networking governance standards including IP addressing schemes, segmentation policies, and security zoning.<br> · Ensure compliance with cloud security best practices and regulatory requirements for network isolation and traffic control.<br> · Implement and maintain cloud firewall policies, network access controls, and secure connectivity between on-premises and cloud environments.<br> · Monitor cloud network usage and optimize routing and bandwidth utilization.<br> · Support cloud security posture management by enforcing least privilege access and secure connectivity models.<br> · Participate in cloud architecture reviews to ensure network resiliency, scalability, and high availability.<br> Managed Service Partner Coordination · Act as technical focal point for managed service providers handling network operations, SOC, NOC, and security monitoring services.<br> · Coordinate incident response activities with service partners during network outages or security events.<br> · Review managed service performance reports and ensure SLA and KPI compliance.<br> · Validate vendor configuration changes and security updates before production deployment.<br> · Participate in service review meetings and provide technical feedback on operational improvements.<br> · Support onboarding of new vendors and technologies including knowledge transfer sessions and technical documentation validation.<br> · Escalate critical operational risks and performance gaps to IT management.<br> Performance Optimization &amp; Troubleshooting · Continuously monitor network performance, latency, throughput, and packet loss across LAN, WAN, and cloud connectivity.<br> · Identify performance bottlenecks and implement optimization strategies including QoS tuning, routing optimization, and firewall rule cleanup.<br> · Perform root cause analysis (RCA) for major incidents and recurring network or security issues.<br> · Conduct proactive health checks on firewalls, switches, routers, and VPN gateways.<br> · Optimize security device performance by reviewing logging levels, policy efficiency, and inspection rules.<br> · Support capacity planning and forecast network growth requirements.<br> · Participate in disaster recovery testing and network resilience validation.<br> Collaboration &amp; Documentation · Work closely with Infrastructure, Cloud, Application, and Information Security teams to ensure end-to-end network and security alignment.<br> · Maintain up-to-date network topology diagrams, firewall rule documentation, IP address management records, and cloud architecture diagrams.<br> · Document standard operating procedures (SOPs) for network operations, incident handling, and security changes.<br> · Support audit activities by providing network configuration evidence and security compliance documentation.<br> · Participate in change advisory board (CAB) meetings and contribute technical risk assessments.<br> · Share technical knowledge with junior engineers and operations teams through internal documentation and training sessions.<br> Essential: Bachelor’s degree in computer science, Information Technology, Network Engineering, Cybersecurity, or related discipline.<br> Desirable: · Cisco Certified Network Associate (CCNA) – Mandatory or Strongly Preferred.<br> · Cisco Certified Network Professional (CCNP) – Advantage · Fortinet NSE (NSE 4 / NSE 5 / NSE 7) or equivalent firewall certification · Strong experience in enterprise networking including TCP/IP, VLANs, routing, switching, VPN, firewall technologies, and LAN/WAN infrastructure management.<br> · Strong experience in implementing and managing firewalls, IPS/IDS, VPNs, WAF, Zero Trust security models, vulnerability management tools, and SIEM-based SOC/NOC security monitoring.<br> · Hands-on experience with Azure networking services, hybrid cloud connectivity, and implementation of cloud security controls and governance best practices.<br> · Strong analytical and troubleshooting skills with the ability to work under pressure, maintain accurate documentation, communicate effectively with stakeholders and vendors, and participate in on-call and shift-based operations.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p><span><span>As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). &nbsp;This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the process.</span></span></p><br><p><span><span>Microsoft’s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity &amp; Inclusion training and events, and professional certifications.</span></span></p><br><p><span><span>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</span></span></p><br><br><b>Responsibilities</b><br><p><span><strong><span>&nbsp;Responsibilities</span></strong></span></p><br><ul><li><span><span>Delivering success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture.</span></span></li></ul><ul><li><span><span>Accountable for overall data center service compliance and quality.</span></span></li><li><span><span>Provide guidance on and holds team accountable for compliance with Data Center Services (DCS) business unit and service-level policies, procedures, deadlines, and service-change policies.&nbsp; </span></span></li><li><span><span>Ensures technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes. </span></span></li><li><span><span><span>Verify post-execution quality checks have been performed appropriately by technicians and takes corrective action as needed.</span></span> </span></li><li><span><span>Escalate issues through appropriate channels and follow up on issue resolution, sharing knowledge related to issue resolution with appropriate teams.</span></span></li><li><span><span>Review process changes to evaluate impact on service execution and share relevant information about change with stakeholders across functions and disciplines.&nbsp; </span></span></li></ul><ul><li><span><span>Lead team and triage meetings, prioritizing work across your team, and rebalance priorities to respond to changes. </span></span></li></ul><ul><li><span><span>Complete required safety training, conduct daily safety briefings, and participate in on-site safety committees. </span></span></li><li><span><span>Ensure technicians and vendor resources comply with all safety procedures (e.g., Personal Protective Equipment (PPE) usage, equipment use, lifting, electrical hazards, ladder/rolling stair use). </span></span></li><li><span><span>Promote a culture of safety and empower technicians to take action, speak up, and report safety concerns and/or incidents.</span></span></li><li><span><span>Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience, displaying accountability and ownership of the data center facilities.</span></span></li></ul><br><b>Qualifications</b><br><p><span><span>&nbsp;<strong><u>Required Qualifications</u></strong> </span></span></p><br><ul><li><span><span>Bachelors degree and&nbsp; basic knowledge of computer hardware and components AND 3+ years’ experience supporting IT equipment or related technology or related experience working with technical teams.</span></span></li><li><span><span>2+ year(s) experience directing, supervising, or managing others.</span></span></li><li>Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays</li></ul><p><strong>Background Check Requirements:&nbsp;</strong></p><br><p>Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:&nbsp;</p><br><ul><li>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul><p><span><span><span>While not required, we also look for the following</span></span><strong><em><u><span>Preferred Qualifications:</span></u></em></strong></span></p><br><ul><li><span><span>Associate degree in Computer Science or related field and/or equivalent work experience.</span></span></li><li><span><span>4+ years’ experience supporting IT equipment or related technology.</span></span></li><li><span><span>3+ years’ experience working in a production, mission-critical 24x7x365 data center environment.</span></span></li><li><span><span>Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt).</span></span></li><li><span><span>2+ years’ experience leading diverse, technical, or IT workforce of up to ten employees.</span></span></li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>At Emirates, we believe in connecting the world, to and through our global hub in Dubai, and in constantly innovating to ensure our customers 'Fly Better'.</p><br><br><p>Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world's largest international airline and become a vital part of our cutting-edge information and technology team as <strong>Senior Technical Engineer - Data Centre Facilities.</strong></p><br><br><p>As a <strong>Senior Technical Engineer - DataCentre Facilities</strong>, you will design, develop, and deliver robust, high-quality IT data solutions that align with business needs and corporate standards. The role will serve as a technical expert and consultant within the technology area, providing guidance to Emirates Group IT (EGIT) teams and ensuring the successful delivery of assigned work packages. By bridging the gap between business requirements and technical implementation, the role will drive innovation, foster high-performing technical teams, and support the adoption of new technologies. This position is critical to ensuring that developed solutions meet service-level expectations in terms of availability, capacity, performance, security, and reliability while adhering to enterprise development standards and methodologies.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Provide expert technical consultancy and guidance to EGIT dealing within the technology area and act as lead technical member in the project team delivering the work packages assigned. Foster the development of high-performing technical teams to meet strategic architectural objectives</li><li>Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.</li><li>Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.</li><li>Develop solution architectures for assigned projects with the established EA standards and also support the development of technology advancements and adaptation of new technologies.</li><li>Collaborate with other IT Technology teams to implement ongoing monitoring of the relevant technology to ensure level 1 &amp; 2 incidents are configured within EMS.</li><li>Guide Project Manager/Technology team managers for solution definition, technical design and development of in-house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed-off functional, technical and process requirements.</li><li>Ensure that assigned incidents are resolved within the agreed service levels and problems are defined and analysed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and that impact on the business is minimised. Own and manage changes within the technology area.</li><li>Publish and maintain high-quality documentation and data catalogue for the technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployments architecture to ensure data accuracy, accessibility, and governance across systems..</li><li>Manage End-of-life replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the technology initiatives and directions.</li><li>Ensure the process and enhancement specifications are translated into effective programs with error-free code using the enterprise development tools, methods and languages.</li></ul>Qualification<p><strong>To be considered for the role, you must meet the requirements below:</strong></p><br><br><ul><li>Degree in Information Technology and 5+ years of relevant experience in data-centre facilities, with strong knowledge of critical infrastructure and operations, maintenance, compliance, vendor management and project management.</li><li>Knowledge of electrical power infrastructure, cooling, structured cabling, fire and safety, physical security and project management.</li><li>Strong knowledge of data-centre infrastructure and operations, including power, cooling, structured cabling, redundancy, high availability, Tier classifications and critical systems such as UPS, generators, cooling systems and fire suppression.</li><li>Understanding of capacity planning, risk management, preventive and predictive maintenance, incident response, SOPs and MOPs, and day-to-day environmental and critical-systems monitoring.</li><li>Knowledge of data-centre compliance requirements and standards, including ANSI/TIA-942, relevant ISO standards and local regulations, together with vendor, contract and SLA management, energy efficiency and sustainable data-centre practices.</li><li>Mandatory professional certification in data-centre design, operations or facilities management, such as CDCP, CDCS, CDFOM, CDFOS, Uptime Institute Accredited Tier Designer (ATD), Accredited Operations Specialist (AOS), or an equivalent industry/vendor certification.</li></ul><p><strong>Leadership Role:</strong> No</p><br><br>Salary &amp; benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it's like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p><br><br><br> </div>

Ghulam Qadir<br><br>Abu Dhabi - United Arab Emirates full-time Remote<br><br>Psychologist<br><br>Employer: Irish Wellness Center<br><br>Location: Abu Dhabi, United Arab Emirates<br><br>Email: hr@irishwellnesscenter.ae<br><br>Date Posted: May 27, 2026<br><br>Industry: Healthcare / Mental Health / Psychology<br><br>Employment Type: Full Time<br><br>Salary: AED 5,000 to 10,000 (estimated)<br><br>Irish Wellness Center is seeking a qualified and compassionate Clinical Psychologist to join its mental health team in Abu Dhabi. The role involves providing professional psychological support, assessments, and therapy services to patients across different age groups.<br><br>The ideal candidate should be committed to improving mental well-being and capable of working within a multidisciplinary healthcare environment while maintaining high ethical and clinical standards.<br><br>Key Responsibilities<br><br> Conduct psychological assessments and evaluations Develop individualized treatment and therapy plans Provide evidence-based psychotherapy and counseling Maintain accurate clinical documentation and patient records Collaborate with multidisciplinary healthcare teams Ensure compliance with ethical and professional standards<br><br>Requirements<br><br> Bachelor's and Master's Degree in Psychology (or equivalent) Valid DOH License/Eligibility as Clinical Psychologist Strong clinical assessment and therapeutic skills Excellent communication and interpersonal abilities Ability to work in a multidisciplinary team environment Experience in clinical psychology practice required<br><br>Posted 2026-06-21 | 1247 views<br><br>Apply Now

Role Description The Chief Executive Officer will provide strategic leadership and overall direction for The African Soul Centre, ensuring alignment with its mission of community empowerment and sustainable impact. This part-time, hybrid role is based in the Abu Dhabi Emirate, United Arab Emirates, with a combination of on-site work and flexibility to work from home. The CEO will oversee organisational strategy, financial sustainability, operational effectiveness, and stakeholder relationships, including donors, partners, community leaders, and regulatory bodies. Day-to-day responsibilities include guiding program development, monitoring performance against impact and compliance targets, supporting fundraising and partnership initiatives, and reporting to the board on organisational priorities and risks. The CEO will also cultivate a collaborative culture, strengthen governance practices, and represent the organisation in key external engagements. Qualifications Strong financial acumen, with skills in Finance and Business Planning to ensure responsible budgeting, forecasting, and resource allocation. Proven experience in Operations Management to oversee programs, processes, and organisational systems for efficiency and impact. Capability in Strategic Planning to set long-term goals, define priorities, and guide the organisation’s growth and sustainability. Experience in Sales or fundraising-related activities to support donor engagement, partnership development, and revenue generation. Previous leadership experience in non-profit, social impact, or community development environments. Strong stakeholder management and communication skills, with the ability to engage boards, donors, partners, and community members effectively. Understanding of governance, regulatory compliance, and risk management, ideally with exposure to POPIA or similar frameworks. Relevant tertiary qualification in business, finance, public administration, social sciences, or a related field is preferred. Ability to work effectively in a multicultural, international context and to manage a hybrid work schedule across locations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Our Client:</strong></p><br><br> <p>Our client is a globally recognised technology leader delivering innovative solutions across cloud, AI, telecommunications, digital transformation, and enterprise infrastructure. Working with some of the world's largest enterprises and public sector organisations, they are at the forefront of helping customers modernise and transform their IT environments.</p><br><br> <p>Based in Dubai, they are hiring for a <strong>Resident Engineer - Cloud Infrastructure &amp; AI</strong> to join their team.</p><br><br> <p>This is a hands-on architecture and engineering role, ideal for someone who enjoys solving complex infrastructure challenges while working closely with customers, technology partners, and internal engineering teams.</p><br><br> <p>You will be responsible for the design, integration, optimisation, and support of cloud infrastructure platforms spanning OpenStack, OpenShift, AI/GPU infrastructure, data centre networking, storage, and automation technologies.</p><br><br> <p><strong>Your Responsibilities:</strong></p><br><br> <p><strong>Cloud Infrastructure Architecture &amp; Design</strong> • Design and develop end-to-end cloud infrastructure solutions covering compute, storage, networking, virtualization, containerization, and orchestration.<br> • Analyse existing infrastructure and recommend architecture improvements, modernization initiatives, and capacity expansion strategies.<br> • Develop HLDs, LLDs, architecture diagrams, BoQs, and technical specifications.<br> • Ensure infrastructure designs meet scalability, availability, performance, and security requirements.</p><br><br> <p><strong>OpenStack &amp; Cloud Platforms</strong> • Design, deploy, integrate, and troubleshoot OpenStack private cloud environments.<br> • Support technologies including KVM, Ceph, OpenStack services, and network virtualization platforms.<br> • Perform infrastructure sizing, resource optimisation, and capacity planning activities.<br> • Support cloud expansion, migration, upgrade, and integration projects.</p><br><br> <p><strong>OpenShift &amp; Container Platforms</strong> • Design and implement enterprise OpenShift container platforms.<br> • Architect and support OpenShift clusters including compute, networking, storage, and control-plane components.<br> • Integrate OpenShift with enterprise monitoring, security, storage, and identity solutions.<br> • Manage cluster lifecycle activities including upgrades, expansion, troubleshooting, and optimisation.</p><br><br> <p><strong>Networking, Storage &amp; AI Infrastructure</strong> • Design and validate data centre networking architectures supporting cloud environments.<br> • Support technologies including Leaf-Spine, VXLAN, EVPN, BGP, MLAG, routing, and switching.<br> • Design storage solutions for virtualization, containerized workloads, and AI platforms.<br> • Support AI and GPU infrastructure requirements, including NVIDIA technologies and high-performance computing environments.</p><br><br> <p><strong>Automation &amp; Operations</strong> • Design and integrate cloud orchestration and automation solutions.<br> • Support automation using Ansible, Terraform, Kubernetes Operators, APIs, and infrastructure-as-code methodologies.<br> • Troubleshoot complex issues across cloud, networking, storage, and virtualization layers.<br> • Work closely with customer stakeholders to ensure successful delivery and ongoing optimisation of cloud environments.</p><br><br> <p><strong>Your Qualifications:</strong></p><br><br> <p>• Must have 10+ years of experience within cloud infrastructure, data centre, or enterprise infrastructure engineering environments.<br> • Strong hands-on experience with OpenStack architecture, deployment, and administration.<br> • Strong experience with Red Hat OpenShift and Kubernetes platforms.<br> • Deep understanding of server, storage, virtualization, and cloud infrastructure technologies.<br> • Strong knowledge of data centre networking and network virtualization.<br> • Experience designing and troubleshooting large-scale private cloud environments.<br> • Proven experience creating HLDs, LLDs, architecture documentation, and technical proposals.<br> • Strong understanding of high availability, disaster recovery, scalability, and capacity planning.<br> • Excellent communication skills and ability to engage with customer stakeholders.<br> • Experience with AI/GPU infrastructure, Ceph, automation tools, or enterprise storage technologies would be advantageous.<br> • Relevant certifications across Red Hat, OpenShift, Kubernetes, OpenStack, Cloud, or Infrastructure technologies are highly desirable.</p><br><br> <p><strong>Halian Group:</strong></p><br><br> <p>With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.</p><br><br> <p>Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br> <br><br> </div>

<p> <strong>About the Role:</strong> </p> <p>As a Digital Transformation Expert based in Al Ain, you will lead the design and execution of innovative digital initiatives, optimize IT infrastructure and enterprise network architecture, implement secure contact center solutions, and drive organizational change through strategic technology adoption.</p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Develop and implement comprehensive digital transformation strategies aligned with business objectives</li> <li>Design, deploy, and optimize enterprise network architectures and IT infrastructure</li> <li>Configure and manage network security solutions, including firewalls, VPNs, and intrusion detection systems</li> <li>Oversee the implementation and integration of contact center technologies to enhance customer experience</li> <li>Collaborate with stakeholders to assess current processes, identify digitalization opportunities, and prioritize projects</li> <li>Manage vendor relationships, negotiate contracts, and ensure service level compliance</li> <li>Provide technical leadership and mentorship to cross-functional teams</li> <li>Monitor project progress, ensure timely delivery, and report performance metrics to senior management</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>7+ years of experience in digital transformation, networking, and IT infrastructure roles</li> <li>Proven expertise in enterprise network architecture design and implementation</li> <li>Hands-on experience with firewalls, network security, and secure connectivity solutions</li> <li>In-depth knowledge of contact center platforms and integration best practices</li> <li>Bachelor s degree in Computer Science, Information Technology, or related field</li> <li>Strong project management skills with ability to lead complex, multi-stakeholder initiatives</li> <li>Excellent verbal and written communication skills in English; Arabic proficiency preferred</li> <li>Demonstrated leadership abilities and experience mentoring technical teams</li> </ul> <p> <strong>Preferred Qualifications:</strong> </p> <ul> <li>Advanced certifications such as CCNP, CISSP, or equivalent</li> <li>ITIL or PMI-PMP certification</li> <li>Experience with cloud platforms (AWS, Azure, or Google Cloud) and hybrid network environments</li> <li>Familiarity with UAE regulatory requirements and data protection standards</li> <li>Master s degree in Information Technology or Business Administration</li> <li>Prior experience working in the GCC region</li> </ul>

Black Pearl Consult is hiring an experienced Assistant Director of Nursing – Oncology, providing clinical leadership across oncology nursing services within a world-class Cancer Center.<br> <br> This is an exciting opportunity for an experienced oncology nursing leader to join a growing center supported by international partners from the US and UK, with a senior leadership team comprising internationally recognized oncology specialists and healthcare experts.<br> <br> The Cancer Center is being developed with a strong focus on:<br> <br> • Advanced cancer care pathways<br> • Specialized oncology services<br> • Chemotherapy, Hematology, Radiology & Infusion programs<br> • Global-standard nursing excellence<br> • Patient safety and quality care<br> • Advanced technology, education & research<br> <br> The Assistant Director of Nursing – Oncology will support the nursing leadership team in the development and operational delivery of oncology nursing services. The role will focus on ensuring high standards of patient care, nursing practice, staff development, quality, and operational efficiency across oncology services.<br> <br> Key Responsibilities<br> <br> • Support the Director of Nursing in the planning, implementation, and operational readiness of oncology nursing services.<br> • Lead, supervise, and develop oncology nursing teams to ensure safe, high-quality patient care.<br> • Support the development and implementation of nursing policies, procedures, clinical pathways, and standards.<br> • Ensure compliance with clinical, regulatory, and patient safety requirements.<br> • Collaborate with physicians, allied health professionals, and multidisciplinary teams to deliver coordinated oncology care.<br> • Support staff education, competency development, mentoring, and professional growth.<br> • Monitor nursing quality indicators, patient outcomes, and performance improvement initiatives.<br> • Contribute to the implementation of evidence-based oncology nursing practices.<br> • Support the development and improvement of chemotherapy, infusion, hematology, and other specialized oncology services.<br> • Promote a positive, collaborative, and patient-centered nursing culture.<br> • Assist with service development, workforce planning, and operational improvement initiatives.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job JUNIOR COMMISSIONING ENGINEER ELECTRICAL - DATA CENTER <p><span>We are seeking a Junior Commissioning Engineer (Electrical) to support the commissioning of a 200MW data center project. This role focuses on verifying that electrical distribution and power systems meet design intent, code requirements, and the Owner's Project Requirements.</span></p><br> <p><strong>JOB RESPONSIBILITIES:</strong></p><br> <ul> <li>Support commissioning of electrical systems including switchgear, transformers, UPS systems, generators, ATS/STS, busway, and PDUs.</li> <li>Assist with development and execution of test scripts for factory witness testing (FAT), site acceptance testing (SAT), and integrated systems testing (IST).</li> <li>Review electrical single-line diagrams, protective relay settings, and coordination studies for commissioning purposes.</li> <li>Log and track commissioning issues, deficiencies, and punch list items through to closeout.</li> <li>Support load bank testing, UPS battery testing, and generator load testing activities.</li> <li>Verify installation and startup activities align with manufacturer requirements and project specifications.</li> <li>Maintain detailed commissioning documentation, checklists, and test records.</li> <li>Coordinate with electrical contractors, vendors, and design engineers during test execution.</li> </ul> <p><strong>KEY QUALIFICATIONS: </strong></p><br> <ul> <li>Degree or diploma in Electrical Engineering, Power Engineering, or related field (or equivalent practical experience).</li> <li>1–3 years of experience in electrical commissioning, MEP construction, or critical power systems, ideally within data centers or mission-critical facilities.</li> <li>Understanding of medium/low voltage distribution, standby power systems, and UPS topologies common in hyperscale environments.</li> <li>Familiarity with commissioning standards and safety practices (e.g., NFPA 70E, arc flash awareness).</li><li>Experience with data center Tier III/IV or equivalent redundancy topologies (N+1, 2N) (Preferred).</li> <li>Exposure to protective relay testing or power quality analysis(Preferred).</li> <li>Relevant certifications (e.g., CCP, NETA, or working toward chartership) (Preferred).</li></ul><p>VERTICAL</p><br><p>ENGINEERING</p><br> <br> <br> </div>

<p>The modular Data Centers have been driving a tremendous growth to the segment during the last years. The PREFABRICATED DATA CENTER C&amp;SP One Solution MEA integrates Schneider products into modular enclosures, test the systems in the factory and deliver the final solution to the country of destination. As PreFab Solution Architect you will work on projects of medium to high technical and commercial complexity. Primarily support early selling stages by providing expertise on Schneider's system and architecture platform. Support Opportunity Pursuit Leader by first understanding customer's business requirements and constraints, and then using tested validated architecture designs to meet customer requirements and bring a differentiating value proposition. Help explain and demonstrate the technical advantages of the architecture and answer deep technical questions on integration / compatibility of components inside an architecture. Your segment focus will be mainly Data Center Systems, Prefabricated Modular Data Centers.</p><h4>Main Responsibilities:</h4><p>Capitalizing on in-depth knowledge of customer process, applications, and decision criteria in the segment. The Solution Architect works inside Europe and South America regions closely with the Sales to bring a differentiating value proposition to the customer, leveraging the complete Schneider Electric offer portfolio (Multi BU / Tier 3 solutions): electrical, mechanical, structural and fire systems. The Solutions Architects in our team have the responsibility to:</p><ul><li>Understand the customer's segment specific business challenge, their process, needs, requirements and constraints to propose the best solution to the customer.</li><li>Support the Sales force and customers as a trusted advisor, technical consultant, and process expert to implement Schneider Electric cross domain segment solutions.</li><li>Define, use, and customize and create Tested, Validated &amp; Documented Architectures (TVDA) to meet customer requirements and bring differentiating value proposition, design optimised and valid architectures filling the functional specification.</li><li>Help establish solution strategy and best practices.</li><li>Review customer RFQ and create the Compliance, Deviations and Exceptions list</li><li>Influence customer RFQ.</li><li>Translates such RFQ into possible technological solutions.</li><li>Provide complex technical design including technical proposals to be included in commercial proposals</li><li>Internally coordination with the Business Units needed/involved in the tendering stage</li><li>Capitalize on your in-depth knowledge of customer processes, applications, and decision criteria in your segment.</li><li>Works in conjunctions with the client and the development team to arrive at the recommended solution and provides direct support in meetings and presentations.</li><li>Presents recommended solution to client for validation and improvements.</li><li>Utilizes a base knowledge of Schneider Electric products and their use and demonstrates an understanding of the fundamental knowledge, processes and terminology needed.</li><li>Keeps abreast of technological developments and applications to initiate enhanced solutions.</li><li>Identify and promote actions that allow the development of technological solutions for customers.</li><li>Communicate and coordinate communications among key stake holders in the opportunity, including customer, Schneider entities and factories.</li></ul><h4>Main interactions:</h4><p>Reports to the C&amp;SP one solution Technology and Engineering center MEA</p><p>Internal: Sales Manager, Opportunity Leader, Intra Group suppliers, Procurement, Supply Chain, Quality</p><p>External: customers and Outside Group suppliers</p><p><strong>Desired Candidate Profile</strong></p><p>What's in it for me?</p><p>Bachelor s Degree in an Engineering discipline, Electrical Engineering preferrable +10 years of experience in Data Center Industry including but not limited to Secure Power Systems, Cooling systems, Electrical and Mechanical installations. Certified in Uptime and/or Data Center Dynamics or demonstrated similar knowledge and experience Previous Customer facing roles preferred Ability to work effectively in a group setting, team oriented and results driven Strong organization and customer service skills Excellent communication skills (written and verbal), Results oriented, critical thinking and problem-solving skills Influence and convince skills Capacity for autonomy, initiative, and proactivity Decision-making and escalate appropriately when arbitration is required. Foster cooperation and people motivation in a multi-cultural environment and different time zone Knowledge of Schneider Electric offers and applications: Uninterruptible Power Supply (UPS), Low voltage electrical panels, MV equipment, Cooling units, etc. Computer tools at user level: Uninet, SE Design Portal, ISX Familiar with Building Information Modelling and BIM tools (REVIT) English fluency is a must (C1)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Acquired by HEI UAE in August 2024, this Reggio Emilia inspired nursery extends a pedagogical approach that is deeply rooted in Scandinavian early childhood education. The Nursery now also benefits from the HEI School concept and pedagogical excellence through its renowned curriculum and teacher training. Children thrive in the freedom to express themselves, while exploring, sharing, investigating, researching and creating in ways that they see fit. Art Village Nursery places a strong focus on the “Forest School approach, where “nature serves as the greatest teacher”.</p><br><br>Job Description<br><p><strong>JOB SUMMARY</strong></p><br><p>The Nurse is acting as a Health and Safety Officer of the centre. &nbsp;She will ensure a safe emotional and physical environment for the children by performing risk assessment of the centre and providing medical care for the children and staff when needed. Her duty is to follow up on the latest guidelines and protocols provided by regulatory bodies such as DHA, KHDA, and Ministry of Health. She needs to perform regular health checks of the children and maintain sufficient medical records of all children. She will prepare and update all the Health and Safety policies of the centre. She will work alongside the principal to ensure sufficient medical training for all staff and provide support for parents when needed. She is responsible for the Emergency preparedness plan of the centre with the support of the principal. The Nurse can be called to support the classroom if the centre is short of teaching staff.</p><br><p><strong>DUTIES &amp; RESPONSIBILITIES</strong></p><br><ul><li>Provide a high standard of medical care for children placed in the setting.</li><li>Give medical support to personnel within the setting.</li><li>Keep a medical record for all children and perform regular check-ups on them.</li><li>Record accidents in the accident log. In the absence of the principal, notify the parents of the incident and initiate an incident reporting protocol.</li><li>Conduct a medical examination for the children that appear unwell and isolate them.</li><li>Administrate the daily medicine prescribed by the physician at specified intervals and according to the dosages specified in the medical card. Ensure the administration is recorded.</li><li>Carry out first aid treatment for children and staff as required.</li><li>Accompany a child to the hospital if required.</li><li>Ensure that all health and safety policies are adhered to.</li><li>Ensure infectious and communicable disease policy is maintained and adhered to.</li><li>Adhere to all regulatory guidelines and recommendations.</li><li>Conduct daily risk assessment of the premises. Ensure the cleanliness and high hygiene level of the premises.</li><li>Prepare an emergency and evacuation plan and participate in evacuation drills. Provide feedback to the principal and the team to improve the plan.</li><li>Keep the clinic and emergency stock updated.</li><li>Train the staff in management of allergies and other major medical conditions.</li><li>Provide parents with information on health, safety, and nutrition.</li><li>Assess children’s developmental skills alongside principal and classroom teacher and refer to other professionals when necessary.</li><li>Work with parents/carers of special needs children as part of the professional team.</li><li>Respect the confidentiality of information received.</li><li>Provide comfort and warmth to an ill child.</li><li>Be flexible and prepared to help where needed, including to undertake certain domestic jobs within the setting.</li><li>Support all staff and engage in team activities.</li><li>Participate in out of working hours activities, e.g. training, monthly staff meetings, events.</li></ul><br>Qualifications<br><p><strong>Education</strong></p><br><ul><li>Bachelor's in Nursing</li></ul><br>Additional Information<br><p><strong>Experience:</strong></p><br><p>Minimum</p><br><ul><li>2 years</li></ul><p>Desired</p><br><ul><li>3 years</li></ul><p><strong>Skills &amp; Abilities:</strong></p><br><p>Minimum</p><br><ul><li>Proficiency in English</li><li>knowledge of communicable and childhood diseases; child safety protocols; problem-solving skills; confidentiality and understanding of child information sharing; collaborative team player; flexibility and resilience under pressure&nbsp;</li></ul><p>Desired</p><br><ul><li>Experience within nursery/school environment; experience with pediatric medicine; experience in emergency response</li></ul><p><strong>ACCOUNTABILITIES</strong></p><br><ul><li>Ensure cost-effective use of clinic supplies.</li><li>Monitor and report safety hazards needing replacements or repair.</li></ul><ul><li>Ensure children's safety and wellbeing at all times.&nbsp;</li><li>Provide medical care for children and staff.</li><li>Provide first aid in case of an incident or an accident.</li><li>Be prepared for emergencies and critical medical conditions.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Role for UAE nationals only<br>Join our Field Engineering team and gain hands-on experience supporting the technical infrastructure that powers Amazon Web Services. You'll work alongside experienced engineers to troubleshoot complex systems, contribute to data center optimization projects, and develop expertise in hyper-scale facility operations while learning how cutting-edge technologies keep our data centers running efficiently.<br>As an intern you will work with leading-edge technologies and equipment and learn how hyper-scale data centers are able to operate efficiently and with minimal downtime. You will work with tenured Field Engineers (FEs), allowing you to learn and experience the day-to-day activities in a fast-paced and high-tech industry. You will support with deep dives into operational events and may also be given your own projects to run, exposing you to internal systems and operational processes.<br>Key job responsibilities<br>• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.<br>• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.<br>• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.<br>• Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.<br>• Work on concurrent projects.<br>• Support new construction projects during design, build, commissioning, and handover. <br>A day in the life<br>As a Field Engineering Intern, you'll immerse yourself in the dynamic environment of Amazon data centers, where you'll collaborate with seasoned Field Engineers on real operational challenges. Your day might include investigating equipment failures and documenting root cause analyses, reviewing complex operating procedures with operations teams, or supporting the design and implementation of data center upgrades that enhance capacity and efficiency. You'll participate in concurrent projects ranging from new construction commissioning to facility optimization initiatives, gaining exposure to internal systems and operational processes. Working across multiple technical domains—from electrical and mechanical systems to environmental considerations—you'll develop a comprehensive understanding of how we maintain reliability and performance at scale.<br>About the team<br>We are the Field Engineering team, serving as the technical backbone for AWS Data Center Operations across multiple regions. Our mission is to provide electrical and mechanical expertise throughout the complete lifecycle of our data centers—from initial design through ongoing optimization and maintenance. We collaborate closely with design engineering, server hardware, environmental health and safety, and other partner teams to establish standards that ensure consistency and reliability in the services we deliver. Our team is energized by solving complex technical challenges and supporting our colleagues with the specialized knowledge needed to keep our infrastructure operating at peak performance. Joining us means becoming part of a group committed to continuous improvement and technical excellence.<br>- UAE national with family book<br>- Fluent written and verbal communication in English and Arabic<br>- Currently enrolled in a BE/BSc in Electrical / Mechanical/ Design Engineering/ Building Services or similar technical focus graduating in 2027<br>- Right to work in the United Arab Emirates<br>- Experience with problem-solving methodologies and analytical approaches to technical challenges<br>- Demonstrated ability to manage attention to detail and work with data-driven processes<br>- Experience building collaborative relationships with diverse stakeholders and teams<br>- Strong written and verbal communication skills with a commitment to maintaining high quality standards in documentation and reporting<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job ELECTRICAL QA/QC ENGINEER - DATA CENTER <p>We are looking for an experienced Electrical QA/QC Engineer to oversee and ensure the quality of electrical installation works for a Data Center / Mission Critical project.&nbsp;<span>The role will be responsible for implementing project QA/QC procedures, conducting inspections, reviewing electrical installations and technical documentation, coordinating testing activities, and ensuring compliance with approved drawings, specifications, ITPs, method statements, applicable standards, and client requirements.&nbsp;</span><span>The candidate should have strong experience in Data Center / Mission Critical projects and hands-on knowledge of critical electrical systems including HV/LV distribution, transformers, switchgear, MCCs, UPS, generators, ATS, MDB/SMDB/MSB, busduct/busbar systems, batteries, earthing, lighting, and electrical containment.</span></p><br> <p><strong>JOB RESPONSIBILITIES:</strong></p><br> <ul> <li>Implement and maintain project QA/QC procedures and quality requirements for electrical works.</li> <li>Inspect electrical installation activities to ensure compliance with approved drawings, specifications, method statements, ITPs, and project requirements.</li> <li>Prepare, review, and implement Inspection &amp; Test Plans (ITPs), checklists, and inspection procedures.</li> <li>Conduct inspections of electrical systems and equipment, including:<ul> <li>HV/LV switchgear and distribution systems</li> <li>Transformers</li> <li>MSB, MDB and SMDB panels</li> <li>UPS systems and battery systems</li> <li>Diesel generators</li> <li>ATS/STS systems</li> <li>Busduct / busbar systems</li> <li>MCCs and distribution boards</li> <li>Cable trays, containment and cable installation</li> <li>Earthing and lightning protection systems</li> <li>Lighting and small power systems</li> </ul></li> <li>Coordinate with construction teams, consultants, subcontractors, vendors, and client representatives for inspections and approvals.</li> <li>Review Material Inspection Requests (MIRs), Work Inspection Requests (WIRs), material certificates, test certificates, and technical documentation.</li> <li>Verify that all electrical materials and equipment are approved and comply with project specifications.</li> <li>Monitor electrical installation quality and identify defects, deviations, and non-conformities.</li> <li>Raise and follow up on NCRs, observations, and corrective actions until satisfactory closure.</li> <li>Witness and coordinate electrical testing activities, including insulation resistance, continuity, earth resistance, cable testing, protection relay testing, functional testing, and equipment testing.</li> <li>Coordinate with testing and commissioning teams to ensure electrical systems are completed and ready for commissioning.</li> <li>Support pre-functional checks, integrated testing, commissioning, and handover activities.</li> <li>Ensure proper inspection and documentation of critical power systems and redundancy requirements.</li> <li>Maintain accurate inspection records, test reports, quality documentation, and project quality dossiers.</li> <li>Review electrical installation works for proper workmanship, cable routing, termination, labeling, identification, supports, clearances, and accessibility.</li> <li>Monitor subcontractor compliance with project QA/QC requirements.</li> <li>Participate in internal, consultant, and client quality audits.</li> <li>Support preparation of as-built drawings, handover dossiers, inspection records, and final quality documentation.</li> <li>Ensure all electrical works comply with applicable IEC, IEEE, NFPA, NEC, local regulations, client standards, and project specifications.</li> <li>Prepare regular QA/QC reports and provide updates to the QA/QC Manager.</li> </ul> <p><strong>KEY QUALIFICATIONS:</strong></p><br> <ul> <li>Bachelor's Degree or Diploma in Electrical Engineering or a related discipline.</li> <li>Minimum 5–8 years of relevant experience in Electrical QA/QC.</li> <li>Proven experience in Data Center / Mission Critical projects is strongly preferred.</li> <li>Strong experience in electrical MEP construction, installation, inspection, testing, and quality control.</li> <li>Good knowledge of HV/LV electrical distribution and critical power systems.</li> <li>Experience with transformers, HV/LV switchgear, MSB/MDB/SMDB, UPS, generators, ATS/STS, MCCs, busduct, batteries, earthing, and electrical containment.</li> <li>Strong knowledge of ITPs, method statements, checklists, MIRs, WIRs, NCRs, material approvals, and quality documentation.</li> <li>Experience coordinating and witnessing electrical testing and pre-commissioning activities.</li> <li>Ability to review single-line diagrams, electrical layouts, shop drawings, specifications, material submittals, and technical documents.</li> <li>Strong understanding of electrical installation standards and applicable IEC, IEEE, NFPA/NEC, and project/client specifications.</li> <li>Experience coordinating with consultants, main contractors, subcontractors, vendors, and client representatives.</li> <li>Experience supporting testing, commissioning, integrated systems testing, and project handover is an advantage.</li> <li>Strong communication, reporting, coordination, and problem-solving skills.</li> <li>Relevant QA/QC certifications such as ISO 9001, ASQ, or equivalent will be an advantage.</li> <li>UAE/GCC experience on large-scale Data Center or mission-critical projects will be an added advantage</li> </ul><p>VERTICAL</p><br><p>ENGINEERING</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p><u><span>JOB PURPOSE</span></u><u><span>:</span></u></p><br><p><span>The Manager, Customer Support &amp; Training, leads the strategy, operations, and people agenda that enable consistently excellent customer experiences across all service channels. The role sets the vision and governance for contact center performance, quality assurance, and enterprise learning, ensuring that capabilities, tools, and processes translate into measurable improvements in satisfaction, efficiency, and compliance. Acting as the single point of leadership for both Quality &amp; Training and the Calls &amp; Service Centre, the position drives digital and service transformation while building a culture of empathy, accountability, and continuous improvement.</span></p><br><p><u><span>KEY ACCOUNTABILITIES:</span></u></p><br><strong><u><span>Strategy &amp; Transformation</span></u></strong><ul><li><span>Formulate a multi-year roadmap for customer support and training aligned with corporate strategy, balancing service excellence, cost efficiency, and risk management.</span></li><li><span>Translate VoC insights, journey analytics, and operational data into prioritized initiatives with clear success measures and benefits realization plans.</span></li><li><span>Lead cross-functional transformations such as omnichannel enablement and knowledge modernization to achieve time-bound outcomes.</span></li><li><span>Establish governance forums and performance cadences that keep stakeholders aligned and accelerate systemic issue resolution.</span></li><li><span>Build compelling business cases for investments in tools, workforce, or content, incorporating ROI and risk analysis.</span></li></ul><strong><u><span>Contact Centre Operations &amp; Service Excellence</span></u></strong><ul><li><span>Direct end-to-end operations of the Calls &amp; Service Centre, including queue design, workforce planning, and escalation management.</span></li><li><span>Set, monitor, and refine KPIs such as CSAT, NPS, FCR, AHT, and service levels, ensuring targets are met through data-led interventions.</span></li><li><span>Implement robust incident and problem management processes with timely root-cause analysis and sustainable fixes.</span></li><li><span>Oversee knowledge-enabled handling standards and QA-backed scripts for accuracy and compliance.</span></li><li><span>Ensure continuity of operations through risk controls, BCP readiness, and documented playbooks for peak events.</span></li></ul><strong><u><span>Quality Assurance &amp; Continuous Improvement</span></u></strong><ul><li><span>Own the QA framework for customer interactions, defining scoring models and calibration routines.</span></li><li><span>Deploy Lean/Six Sigma methods to eliminate waste and shorten resolution times.</span></li><li><span>Run closed-loop VoC and complaint reduction programs, linking defects to processes and tracking corrective actions.</span></li><li><span>Partner with Compliance and Audit to maintain readiness for reviews and ensure regulatory standards are met.</span></li><li><span>Publish transparent quality dashboards to inform leaders and address emerging risks.</span></li></ul><strong><u><span>Training &amp; Capability Development</span></u></strong><ul><li><span>Design and maintain a comprehensive training portfolio covering onboarding, product mastery, and customer empathy skills.</span></li><li><span>Employ blended learning modalities to maximize learning transfer and performance impact.</span></li><li><span>Implement evaluation and accreditation frameworks connecting learning outcomes to operational KPIs.</span></li><li><span>Coordinate with SMEs to keep curricula current and ensure rapid updates for new products or regulatory changes.</span></li><li><span>Build trainer and coach capability across the operation for consistent coaching and performance conversations.</span></li></ul><strong><u><span>Technology, Data &amp; Knowledge Management</span></u></strong><ul><li><span>Govern the effective use of CRM, ticketing, and telephony platforms, analytics, and CX/VOC tools.</span></li><li><span>Define data standards and reporting cadences for real-time visibility and decision-making.</span></li><li><span>Lead the design and lifecycle of the knowledge base ensuring accurate guidance at the point of need.</span></li><li><span>Collaborate with IT and Product to integrate tools within customer journeys for seamless handoffs.</span></li><li><span>Evaluate emerging technologies and scale successful solutions with clear adoption plans.</span></li></ul><p><strong><u><span>People Leadership, Vendor &amp; Financial Governance</span></u></strong></p><br><ul><li><span>Build and lead a high-performing organization of 37 FTEs through clear structures and inclusive talent practices.</span></li><li><span>Set objectives and development plans for Team Leaders, Supervisors, Specialists, and Executives.</span></li><li><span>Manage outsourced partners and training vendors against SLAs and quality standards.</span></li><li><span>Own budgeting, forecasting, and cost stewardship for the department.</span></li><li><span>Champion a culture of safety, ethics, and customer-centricity across all teams.</span></li></ul><strong><u><span>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE &amp; SKILLS: </span></u></strong><p><strong><span>Minimum Qualification</span></strong></p><br><ul><li><span>Bachelor’s degree in business administration or related discipline </span></li></ul><p><strong><span>Minimum Experience &amp; Knowledge &amp; Skills</span></strong></p><br><ul><li><span>12 years of progressive experience in customer support/contact centre operations, service excellence, quality, and training.</span></li><li><span>3+ years in people leadership roles managing team leaders/supervisors and sizeable frontline teams.</span></li><li><span>Demonstrated success designing and scaling blended learning programs and QA frameworks.</span></li><li><span>Hands-on experience with CRM/ticketing, WFM/WFO, telephony, analytics, and CX/VOC platforms.</span></li><li><span>Proven vendor management and contract governance experience; familiarity with UAE market expectations advantageous.</span></li></ul><br> </div>

<p><br></p> <b>ABOUT THE ROLE</b> <p>The Senior Engineer - Mass &amp; Balance will be responsible for managing aircraft mass properties and balance activities across the aerial vehicle development lifecycle. The role will support mass estimation, weight control, centre of gravity, inertia, aircraft weighing, verification, and technical reporting while working closely with multidisciplinary aerospace engineering teams.</p> <b>RESPONSIBILITIES</b> <ul> <li>Develop and maintain aircraft mass breakdown structures and weight statements.</li> <li>Perform mass, centre of gravity, inertia and loading calculations.</li> <li>Establish mass targets, allocations, margins and growth allowances.</li> <li>Monitor and manage aircraft mass growth and configuration changes.</li> <li>Assess the impact of fuel, payload, stores, consumables and equipment changes.</li> <li>Support aircraft weighing and mass-property verification activities.</li> <li>Reconcile CAD, supplier, manufacturing and measured mass data.</li> <li>Support design trade studies and engineering change assessments.</li> <li>Prepare mass-property reports and technical evidence for programme reviews.</li> <li>Collaborate with Design, Aerodynamics, Performance, Structures, Flight Controls, Systems, Manufacturing and Flight Test teams.</li> <li>Mentor junior engineers and contribute to improving mass-property tools and processes.</li> </ul> <b>BASIC QUALIFICATIONS</b> <ul> <li>Bachelor s degree in Aerospace, Aeronautical, Mechanical, Structural, Systems Engineering or a related discipline.</li> <li>Typically 10+ years of relevant aerospace engineering experience.</li> <li>Strong experience in aircraft mass properties / mass &amp; balance.</li> <li>Experience with weight statements, mass breakdowns, centre of gravity and inertia calculations.</li> <li>Experience in mass control, mass growth, allocations and margins.</li> <li>Experience working with CAD, BOM, supplier and manufacturing data.</li> <li>Proficiency in spreadsheets and engineering analysis tools.</li> <li>Professional proficiency in written and spoken English.</li> </ul> <b>PREFERRED QUALIFICATIONS</b> <ul> <li>Master s degree in Aerospace Engineering, Aircraft Design, Flight Mechanics, Structures or a related field.</li> <li>Experience with aircraft weighing and mass-property verification.</li> <li>Experience with MATLAB, CAD, PLM or dedicated mass-properties software.</li> <li>Experience with measurement uncertainty, calibration and tare corrections</li> <li>Experience supporting PDR, CDR, TRR, flight readiness or similar programme reviews.</li> <li>Experience in aerospace, defence, UAV/UAS or aircraft development environments.</li> </ul> <br><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor s degree in Aerospace, Aeronautical, Mechanical, Structural, Systems Engineering or a related discipline.</li> <li>Typically 10+ years of relevant aerospace engineering experience.</li> <li>Strong experience in aircraft mass properties / mass &amp; balance.</li> <li>Experience with weight statements, mass breakdowns, centre of gravity and inertia calculations.</li> <li>Experience in mass control, mass growth, allocations and margins.</li> <li>Experience working with CAD, BOM, supplier and manufacturing data.</li> <li>Proficiency in spreadsheets and engineering analysis tools.</li> <li>Professional proficiency in written and spoken English.</li> </ul> <b>PREFERRED QUALIFICATIONS</b> <ul> <li>Master s degree in Aerospace Engineering, Aircraft Design, Flight Mechanics, Structures or a related field.</li> <li>Experience with aircraft weighing and mass-property verification.</li> <li>Experience with MATLAB, CAD, PLM or dedicated mass-properties software.</li> <li>Experience with measurement uncertainty, calibration and tare corrections</li> <li>Experience supporting PDR, CDR, TRR, flight readiness or similar programme reviews.</li> <li>Experience in aerospace, defence, UAV/UAS or aircraft development environments.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Front Office Executive</p><p><b>Ayurveda R Us Rehabilitation Centre – Al Mankhool, Dubai</b></p><p><b>Salary:</b> AED 3,000 per month</p><p><b>Location:</b> Al Mankhool, Bur Dubai</p><p><br></p><p><b>Employment Type:</b> Full-time</p><p>About the Role</p><p><br></p><p>Ayurveda R Us Rehabilitation Centre is looking for a professional, organised and customer-focused <b>Front Office Executive</b> to manage the day-to-day front desk and patient coordination activities at our clinic.</p><p>The Front Office Executive will be the first point of contact for patients and visitors and will play an important role in ensuring a smooth, welcoming and well-organised patient experience.</p><p><br></p><p>Key Responsibilities</p><ul><li>Welcome patients and visitors professionally and assist them with enquiries.</li><li>Manage incoming phone calls, WhatsApp enquiries and appointment requests.</li><li>Schedule, confirm, reschedule and coordinate patient appointments.</li><li>Maintain accurate patient information and appointment records.</li><li>Coordinate with doctors, therapists and other clinic staff regarding patient schedules.</li><li>Manage patient check-in and check-out processes.</li><li>Handle billing, payment collection and issue receipts as required.</li><li>Follow up with patients regarding appointments, treatment sessions and packages.</li><li>Maintain daily appointment schedules and ensure smooth patient flow within the clinic.</li><li>Assist patients with general information regarding treatments, packages and clinic services.</li><li>Support the clinic team in maintaining patient files, documentation and administrative records.</li><li>Maintain confidentiality of patient and clinic information.</li><li>Ensure the reception and waiting area remain organised and presentable.</li><li>Support management with basic administrative and reporting activities.</li><li>Assist with patient feedback, complaints and service-related queries in a professional manner.</li><li>Coordinate with the clinical team to minimise delays and improve the overall patient experience.</li></ul><p><br></p><p>Candidate Requirements</p><ul><li>Previous experience in a <b>clinic, hospital, wellness centre, spa or healthcare front office environment</b> is preferred.</li><li>Good communication and interpersonal skills.</li><li>Comfortable communicating with patients over the phone, WhatsApp and in person.</li><li>Good spoken and written English.</li><li>Knowledge of Hindi, Malayalam or other Indian languages would be an advantage.</li><li>Basic computer skills including Microsoft Office, email and appointment management systems.</li><li>Good organisational and multitasking abilities.</li><li>Professional appearance and customer-service orientation.</li><li>Ability to work comfortably in a busy healthcare environment.</li><li>Candidates who are <b>already based in Dubai/UAE and have their own valid residence/spouse/dependent visa are preferred</b>.</li></ul><p><br></p><p>Compensation</p><p><b>AED 3,000 per month</b></p><p>Salary will be discussed with shortlisted candidates based on relevant experience and suitability for the role.</p><p><br></p><p>How to Apply</p><p>Interested candidates may submit their updated CV along with their current visa status, availability to join and relevant front office or healthcare experience.</p><p><br></p><p><b>Ayurveda R Us Rehabilitation Centre</b></p><p>Al Mankhool, Bur Dubai</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Ideal Candidate</p><p>We are looking for someone who is warm with patients but also disciplined with appointments, follow-ups and administrative work. </p><p>The person should be dependable, organised and comfortable coordinating continuously between patients, doctors, therapists and management.</p><p>Experience working in an <b>Ayurveda, physiotherapy, rehabilitation, wellness or medical clinic</b> would be particularly useful.</p><p><br></p></div>

<p><strong>Job Purpose</strong></p><br><p>Responsible for the engineering coordination, installation, testing, commissioning, and handover of <strong>Fire Alarm and Fire Suppression Systems</strong> for data center projects. The role ensures the review of shop drawings submitted by Specialist contractor and ensure the execution of work as per approved drawings, project specifications, applicable codes and standards, and client requirements.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p> Coordinate the design, engineering, installation, testing, and commissioning of fire alarm and fire suppression systems.</p></li><li><p> Review and coordinate approved shop drawings, design documents, material submittals, method statements, and technical specifications.</p></li><li><p> Coordinate fire alarm and suppression works with MEP, ELV, architectural, civil, and data center infrastructure teams.</p></li><li><p> Supervise installation activities and ensure compliance with approved drawings and project specifications.</p></li><li><p> Monitor installation of fire alarm panels, detectors, MCPs, sounders, modules, interfaces, cabling, and associated ELV components.</p></li><li><p> Coordinate installation and commissioning of fire suppression systems, including clean-agent systems such as <strong>FM-200, Novec 1230, or equivalent</strong>, where applicable.</p></li><li><p> Ensure proper integration of fire alarm systems with BMS/DCIM, HVAC, access control, electrical systems, and other critical infrastructure.</p></li><li><p> Review cause-and-effect matrices and ensure correct system logic and interlocks.</p></li><li><p> Coordinate testing of fire alarm devices, detection loops, alarm interfaces, suppression release circuits, and associated equipment.</p></li><li><p>Coordinate pre-functional testing, functional testing, integrated system testing (IST), and final commissioning activities.</p></li><li><p> Coordinate with specialist vendors, subcontractors, consultants, and client representatives.</p></li><li><p> Ensure testing and commissioning activities are completed in accordance with approved procedures and project requirements.</p></li><li><p> Identify installation and quality issues and ensure timely rectification.</p></li><li><p> Raise inspection requests and coordinate inspections with the consultant/client.</p></li><li><p> Review testing reports, commissioning records, inspection documentation, and final handover documents.</p></li><li><p> Support preparation and submission of as-built drawings, O&M manuals, test certificates, and commissioning dossiers.</p></li><li><p> Ensure compliance with applicable <strong>NFPA standards, UAE Civil Defence requirements, local authority regulations, and client standards</strong>.</p></li><li><p> Support authority inspections, client demonstrations, final acceptance, and project handover.</p></li><li><p> Ensure all activities are carried out in accordance with project HSE requirements and approved procedures.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or Diploma in Electrical, Electronics, Fire & Safety Engineering, or a related discipline.</p></li><li><p>Minimum 5 years of experience in fire alarm and fire suppression systems, preferably within data center, commercial, industrial, or mission-critical projects.</p></li><li><p>Strong experience in installation, testing, commissioning, and troubleshooting of fire alarm and suppression systems.</p></li><li><p>Experience with data center fire protection systems and integrated testing is highly desirable.</p></li><li><p>Good knowledge of NFPA standards and UAE Civil Defence requirements.</p></li><li><p>Ability to read and interpret electrical/ELV drawings, schematics, cause-and-effect matrices, and technical specifications.</p></li><li><p>Experience coordinating specialist subcontractors and vendors.</p></li><li><p>Good communication, coordination, documentation, and problem-solving skills.</p></li></ul><br><p><strong>Preferred Certifications</strong></p><br><ul><li><p>NFPA-related certification/training.</p></li><li><p>Fire alarm system manufacturer certification.</p></li><li><p>Fire suppression system manufacturer certification.</p></li><li><p>UAE Civil Defence-related experience/certification.</p></li><li><p>NICET or equivalent fire protection certification is an advantage.</p></li></ul><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Responsibilities:</strong></p><br><p>Support the delivery of detailed design of Electrical &amp; ELV systems whilst ensuring compliance with company design guidelines, industry and international standards, local codes, and regulations.<br>Work closely with engineering and project teams to complete and review designs, technical submissions or bids, scope, budget, and schedule.<br>Manage a team of engineers to deliver projects and meet tight deadlines.<br>Mentor junior engineers and familiarize them with the various design standards and industry best practices including company’s design guidelines.<br>Prepare concepts designs and technical analysis of design options in collaboration with engineering and project teams and perform assignments within deadlines.<br>Perform detailed engineering and design &amp; sizing calculations.<br>Familiar with ETAP/AMTECH, Dialux, etc.<br>Develop and review project specifications and ensure compliance with the project requirements, company design guidelines, industry and international standards, local codes, and regulations.<br>Assess design risks factors and reliability issues.<br>Provide subject matter expertise in Data Centre Electrical &amp; ELV system.<br>Performs Electrical system design optimization and energy efficiency.<br>Conducts surveys, gap analysis, review, and assessments of existing data center sites and documentation, and develop technical reports.<br>Be able to coordinate with internal and external stakeholders under the supervision of design manager and director.<br>Flexible and willing to take on multiple job roles simultaneously and meet deadlines.</p><br><p><strong>Qualifications and Experience:</strong></p><br><p>Bachelor of Science in Electrical Engineering Degree holder, Master’s degree is preferred<br>5+ years of experience in electrical &amp; ELV systems design and engineering design, specifically in Data Center projects or similar mission-critical facilities.<br>Design experience and knowledge in Electrical design, small power CCTV, Fire Alarm, Access control, EPMS, Building Automation etc.<br>Well verse in MS Office and AutoCAD/Revit software.<br>Strong in critical thinking and analytical skills.<br>Ability to travel for site inspection and participate in testing and commissioning activities at factories and project sites.</p><br><br> </div>