Call Center Jobs in UAE

Job description:We are seeking a compassionate and experienced Family Medicine Doctor to provide comprehensive medical care to patients of all ages. The physician will be responsible for diagnosing and treating acute and chronic medical conditions, providing preventive healthcare, managing ongoing conditions, and promoting overall patient wellness. Key Responsibilities Provide comprehensive primary care to children, adolescents, adults, and elderly patients. Conduct medical consultations, physical examinations, and health assessments. Diagnose and manage acute illnesses, chronic diseases, and common medical conditions. Develop individualized treatment plans and monitor patients' progress. Provide preventive care, health education, and lifestyle counseling. Perform or coordinate appropriate procedures, investigations, and diagnostic tests. Prescribe medications and treatments in accordance with clinical guidelines. Refer patients to specialists when required and coordinate multidisciplinary care. Maintain accurate, confidential, and up-to-date patient medical records. Communicate effectively with patients and their families regarding diagnoses, treatment options, and follow-up care. Participate in quality improvement, clinical audits, and continuing medical education. Follow applicable clinical, ethical, and regulatory standards. Respond appropriately to urgent medical conditions within the scope of primary care practice. Qualifications Medical degree (MD, MBBS, or equivalent). Completion of licensing Family Medicine/General Practice in DHA Dubai Valid medical license and eligibility to practice in the relevant jurisdiction. Current certification in Basic Life Support (BLS); additional certifications such as ACLS may be required depending on the facility. Relevant clinical experience in primary or family medicine. Strong diagnostic, clinical decision-making, and communication skills. Preferred Skills Excellent patient-centered communication and interpersonal skills. Ability to manage multiple patients and prioritize clinical needs effectively. Strong knowledge of preventive medicine and chronic disease management. Ability to work collaboratively with nurses, specialists, and other healthcare professionals. Commitment to evidence-based medicine and continuous professional development. Proficiency with electronic medical records and clinical information systems. Working Conditions Work is primarily conducted in a clinic, medical center, or primary healthcare setting. May involve scheduled outpatient consultations, urgent care, and occasional on-call duties depending on the organization. The role requires compliance with all applicable healthcare, infection-control, patient-safety, and professional standards. Key Performance Areas Quality and safety of patient care. Accurate diagnosis and effective treatment. Patient satisfaction and continuity of care. Appropriate preventive healthcare and chronic disease management. Accurate and timely clinical documentation. Compliance with professional and regulatory requirements. Work Location: In person

About The Company<br>At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.<br><br>Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.<br><br>About The Role<br>The Senior Analyst, Real Estate will support the origination, underwriting, structuring, and execution of third-party management agreements and acquisitions. The role will evaluate owner and asset opportunities where Flow can operate under its brand and platform, similar to a hotel flag or management model, with a focus on financial analysis, feasibility, commercial terms, due diligence, and deal execution across multifamily and hospitality-led opportunities.<br><br>Key Responsibilities<br><br>Underwriting: Build and maintain financial models for prospective management agreements, including property performance, management fee streams, ramp-up assumptions, and Flow-level economics. Conduct sensitivities to assess risk and commercial attractiveness Asset & Owner Opportunity Evaluation: Underwrite prospective assets and owner partnerships for operational fit, financial viability, brand suitability, and value creation potential. Analyze operating statements, unit mix, occupancy, pricing, and historical performance where available Market & Feasibility Analysis: Assess supply and demand, rental or room rates, competitive positioning, development pipelines, customer segments, and operating benchmarks. Translate findings into clear recommendations on whether and how Flow should pursue an opportunity Management Agreement Structuring: Support the structuring and negotiation of management agreements, including base and incentive fees, pre-opening or technical service fees, term, performance tests, owner obligations, termination rights, exclusivity, and brand standards Deal Materials & Approvals: Prepare deal summaries, financial analyses, presentations, and approval memoranda for senior management, clearly articulating the strategic rationale, economics, key risks, negotiation points, and recommended position Due Diligence & Deal Execution: Coordinate financial, operational, legal, technical, and commercial diligence with internal teams, owners, advisors, and counterparties. Support opportunities from initial assessment through term sheet, contract execution, and handover to pre-opening or operations Pipeline & Performance Support: Track the management agreement pipeline, including deal status, expected openings, fee potential, and key milestones. Review signed and operating deals against underwriting to improve future assumptions<br><br><br><br>Background & Experience<br><br>Bachelor’s degree in Finance, Real Estate, Economics, or a related field Minimum 5 years of experience in real estate, hospitality, development, investment, strategy, or related roles, with strong financial analysis and underwriting experience Strong proficiency in Excel, particularly in building complex financial models Strong understanding of real estate and operating metrics, including NOI, margins, occupancy, ADR/rental rates, Rev PAR where relevant, and management fee economics Knowledge of third-party operating models, hospitality-style management agreements, and owner-operator commercial structures Experience evaluating, structuring, or negotiating management agreements, franchise or flag arrangements, operating partnerships, or similar transactions is strongly preferred Experience in multifamily, hospitality, serviced apartments, branded residences, or adjacent living sectors is preferred<br><br><br><br>What We Are Looking For<br><br>High ownership, accountability, and a hands-on, collaborative approach Willingness to operate at both strategic and executional levels Detail-oriented, with a high standard for accuracy and control Comfortable operating in a fast-paced, high-growth environment Excellent communication skills, both written and verbal Structured, disciplined, reliable, practical, and solutions-oriented<br><br><br><br>Why Join Flow?<br><br>Exciting growth opportunity: Be part of a fast-growing company shaping the future of residential living in the Middle East.<br><br>Competitive Compensation & Benefits.<br>A chance to make an impact: Help build a vibrant international community and redefine what it means to call Flow home.<br><br>If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow’s success story!<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<ol><li><p><strong>Owner Outreach & Acquisition:</strong> Drive outbound communication and handle inbound owner inquiries to secure exclusive listings directly from landlords and property owners.</p></li><li><p><strong>Portal & Listing Administration:</strong> Draft detailed property advertisements and oversee daily syndication and optimization across major UAE real estate platforms, including Bayut, Property Finder, and Dubizzle.</p></li><li><p><strong>Documentation & Compliance:</strong> Oversee transaction paperwork by preparing offer letters, drafting tenancy agreements, and maintaining structured digital records.</p></li><li><p><strong>Client & Communication Hub:</strong> Manage multi-channel communications—covering inbound telephone lines, WhatsApp correspondence, and client inquiries—with high professional standards.</p></li><li><p><strong>Office & Operations Management:</strong> Direct day-to-day internal office workflows, coordinate team schedules, and manage administrative supplies and inventory records.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Transferable Experience:</strong> Strong professional background in customer service, call center operations, outbound sales, or general administration—real estate experience is welcome but not required.</p></li><li><p><strong>Assertive Communication:</strong> Confident, resilient personality equipped to handle difficult conversations, manage pushback, and negotiate effectively with property owners.</p></li><li><p><strong>Verbal & Written Articulation:</strong> Exceptional command of English with a commanding yet polished telephone manner and clear written correspondence skills.</p></li><li><p><strong>Digital Aptitude:</strong> High proficiency in navigating modern software platforms, CRM systems, and administrative tools efficiently.</p></li><li><p><strong>Operational Drive:</strong> Highly organized and proactive multi-tasker capable of thriving in a fast-paced environment with minimal supervision.</p></li><li><p><strong>Bonus Skillset:</strong> Demonstrated familiarity with managing social media Campaigns , content creation, or digital engagement strategies.</p></li></ol><br><p><strong><em>Remuneration Structure</em></strong></p><p>Compensation Package: basic salary paired with an aggressive, high-earning commission structure designed to reward listing conversions and deal performance.</p>

Company: IIQAF Group<br><br>Location: Dubai, UAE<br><br>Industry: Hospital / Health Care<br><br>Salary: AED 5,500 – AED 6,500 per month<br><br>Job Type: Full-Time<br><br>Job Overview<br><br>IIQAF Group is seeking a highly organized and proactive Administrative Assistant in Dubai to provide administrative and office support within our healthcare division. The ideal candidate will have experience in office administration, healthcare administration, document management, scheduling, patient coordination, data entry, and customer service.<br><br>Key Responsibilities<br><br>Provide comprehensive administrative support to healthcare managers and department teams Manage office correspondence, emails, telephone calls, and internal communications Schedule appointments, meetings, and departmental calendars Maintain and organize patient records, administrative files, and confidential documents Prepare reports, letters, presentations, and meeting minutes Perform accurate data entry and update healthcare databases Coordinate with doctors, nurses, administrative staff, and external service providers Monitor office supplies and coordinate purchasing requests Support patient registration, appointment scheduling, and front office operations when required Ensure compliance with hospital policies, administrative procedures, and confidentiality standards<br><br>Requirements<br><br>Bachelor's degree or Diploma in Business Administration, Healthcare Administration, Office Management, or a related field Experience in a hospital, clinic, medical center, or healthcare facility is preferred Proficiency in Microsoft Office (Word, Excel, Outlook, Power Point) and office management systems Strong organizational, multitasking, and time management skills Excellent verbal and written communication skills High level of professionalism and attention to detail UAE healthcare administration experience is an advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities</b></p><ul><li>Support the daily activities of the customer service team to ensure excellent service delivery.</li><li>Monitor team performance, productivity, and adherence to company policies and service standards.</li><li>Handle escalated customer inquiries, complaints, and complex issues in a professional and timely manner.</li><li>Develop, implement, and maintain customer service procedures, workflows, and performance standards.</li><li>Conduct regular coaching, training, and performance evaluations to enhance team effectiveness.</li><li>Coordinate with internal departments to resolve customer concerns and improve service processes.</li><li>Ensure accurate maintenance of customer records, documentation, and databases.</li><li>Assist in workforce planning, scheduling, and resource allocation to meet service demands.</li><li>Support management in implementing strategic initiatives and customer service objectives.</li><li>Maintain confidentiality of customer and company information at all times.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor's Degree in Business Administration, Management, or a related field.</li><li>At least 5 years of experience in customer service, call center operations, or business administration.</li><li>Excellent written and verbal English communication skills.</li><li>Strong leadership, coaching, and team management abilities.</li><li>Exceptional problem-solving, decision-making, and conflict-resolution skills.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Experience with CRM systems and customer service software.</li><li>Strong organizational skills with attention to detail and accuracy.</li><li>Ability to work effectively in a fast-paced, multicultural environment.</li><li>Professional, proactive, and results-oriented with a strong customer-focused mindset.</li><li>Ability to manage multiple priorities while maintaining high service standards.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Preferred Qualifications</b></p><ul><li>Experience in customer service quality assurance and performance management.</li><li>Previous experience in a multinational or cross-cultural work environment is an advantage.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Strategy</strong></span></span></p><br><p><span><span>·</span></span><span><span>Support the department’s data-driven enforcement goals by documenting, updating, and verifying inspection data using smart violation systems and inspection dashboards.</span></span></p><br><p><span><span><strong>Operations</strong></span></span></p><br><p><span><span>·</span></span><span><span>Execute scheduled field inspections for utility works approved via the E-NOC system, verify initiation and completion, and report defects with photographic evidence and snag lists.</span></span></p><br><p><span><span>·</span></span><span><span>Provide ground-level inputs for strategic improvement initiatives by analyzing recurring violations, delays in rectifications, and quality deviations.</span></span></p><br><p><span><span>·</span></span><span><span>Monitor compliance with temporary permits, diversions, vehicle accesses, and illegal occupations by updating the system with field observations and issuing fines or warnings via sTafteesh or related platforms.</span></span></p><br><p><span><span>·</span></span><span><span>Inspect damaged infrastructure elements such as signs, signals, pavements, markings, or landscaping and report issues in a standardized defect format for rectification follow-up.</span></span></p><br><p><span><span>·</span></span><span><span>Respond to emergencies (e.g., accidents, abandoned vehicles, road hazards) reported via the Call Center or supervisor. Coordinate with police, towing, and maintenance authorities and update systems upon resolution.</span></span></p><br><p><span><span>·</span></span><span><span>Conduct reactive inspections related to complaints or public requests and submit inspection findings with recommended actions; resolve minor on-site issues by coordinating directly with involved parties.</span></span></p><br><p><span><span>·</span></span><span><span>Carry out inspections of illegal parking of heavy vehicles and coordinate necessary enforcement (e.g., locking, towing) in line with regulations.</span></span></p><br><p><span><span>·</span></span><span><span>Prepare detailed daily, weekly, and monthly inspection reports capturing site conditions, corrective actions, and percentage completion of inspected works.</span></span></p><br><p><span><span><strong>Product/Process Improvement</strong></span></span></p><br><p><span><span>·</span></span><span><span>Ensure all field data is digitized and updated in inspection and violation-tracking systems to improve data reliability and decision-making.</span></span></p><br><p><span><span>·</span></span><span><span>Recommend improvements to inspection workflows and defect resolution practices based on recurring field observations and stakeholder feedback.</span></span></p><br><p><span><span><strong>&nbsp; &nbsp; &nbsp; Physical Working Conditions</strong></span></span></p><br><p><span><span>·</span></span><span><span>Field-intensive role requiring extensive on-ground inspections in varying weather conditions across the Emirate of Dubai, including vital areas, simple development zones, and free zones.</span></span></p><br><p><span><span>·</span></span><span><span>Must be on-call during emergencies and have proficiency in using digital inspection tools and mobile systems</span></span></p><br> <p><span><span><strong>Job Qualifications &amp; Requirements</strong></span></span></p><br><p><span><span><strong>Education:</strong></span><span>Diploma in Civil Engineering, Urban Planning</span></span></p><br><p><span><span><strong>Experience:</strong></span><span>4+ years of experience in related field</span></span></p><br> </div>

Job Req ID: 28659<br><br>About Supermicro<br><br>Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.<br><br>Job Summary<br><br>Supermicro Computer is looking for Senior Sales Manager with knowledge of the market and experience, who is able to deal with extensive customer, complex enquiries and sales leads. This role will take responsibility for the new engagement and sales growth of SI/CSP customers in Middle East & North Africa, as well as looking managing existing customer accounts. Focused on sales growth and the winning of new business, the candidate will be required to work collaboratively with internal teams to ensure targets for sales and growth are met. The ideal candidate will have extensive experience in the hardware industry and good knowledge of the Middle Eastern & North African markets where you will work as a sales manager to drive engagement and profitability. Additionally, candidate needs to be self-driven, results-oriented with a positive outlook, and have a clear focus on high quality and business profit.<br><br>Essential Duties And Responsibilities<br><br>Supporting the sales operation to ensure excellent customer experience and generate revenue. Find, develop and manage multiple key accounts. Working with multiple customers and Account Managers across MENA. Managing the full sales cycles including orders to ensure a smooth operation. Working with customers and sales to submit accurate internal forecasts. Understanding, articulating, and selling propositions with your customers. Identifying and converting opportunities. Identifying and managing sales forecasts for your customers. Be able to deal with complex enquiries and sales leads promptly. Proactively identifying and mapping to target new business opportunities with System Integrators & CSPs. Achieving sales targets and growth. Developing appropriate Channel sales strategy. Understanding, articulating, and selling product and service propositions. Identifying and converting Business Development opportunities across the sector. Providing Strategic Reviews (Internal and External). Negotiating with stakeholders. Understanding the global market to identify future customer and product requirements.<br><br>Qualifications<br><br>Bachelor’s degree in IT and / or business Administration. Proven experience of Sales 8+ years in the industry and have the ability to sell and negotiate. A consistently high level of quality of work is required to ensure new business opportunities are maximized. Have a can-do attitude and be self-motivated with the ability to resolve problems and create solutions. Experience of operating both internally and externally. Experience of working in a fast paced Sales/Business Development role internationally. Initiative and skills in developing, growing and converting business leads and opportunities. A consistently high level of quality of work is required to ensure new business opportunities are maximized. Strong team player. Prior experience selling technology into corporate accounts. Demonstrated ability in the following areas: pre-call planning, opportunity qualification and objection handling, call structure and control, time and territory management. Strong persuasive and negotiating skills. Extremely proactive, highly organized, with proven ability to manage multiple tasks. Ability to prioritize tasks. Professionalism combined with a passion for creativity.<br><br>EEO Statement<br><br>Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.<br><br>We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.<br><br>Reporting to the Customer Service Team Leader, we are looking for an energetic and enthusiastic Contact Center Agent to be based in our Sharjah office. The Customer Care Agent is the main entry point for external customer contacts and specializes in callouts, inbound customer queries, or outbound customer calls.<br><br>What will you do?<br><br>Callout handling<br><br>You will be accountable for managing various types of contacts: alarm calls, test calls, customer calls including callouts & case registrations, outbound calls, and technician calls, callouts from customer calls to dispatch, and closing the case. Identify safety situations and manage them by giving adequate safety instructions as described in the global safety procedures. Customer Care Agent shows empathy, is aware of customer feelings in such situations, and provides adequate safety advice to calm the passenger. Support supervisors in following up on open callouts and making sure that technicians back-report open jobs. Connecting the customer to the right person in the KONE organization, in case of any request not related to unplanned maintenance.<br><br>Inbound and Outbound call handling<br><br>Receive and resolve queries and complaints and communicate resolution to customers Identify possible leads from customer cases e.g., through the web, and assign those to the sales organization Conduct transactional surveys after a callout or project (e.g., customer satisfaction survey) Support local marketing in different customer contacting initiatives such as campaigns.<br><br>Are you the one?<br><br>Bachelor’s Degree holder or equivalent Minimum two years of customer service experience Excellent communication, customer management, and IT skills Stress tolerant and detailed focus Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service. Fluency in English and Arabic is a must, French is an added advantage.<br><br>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.<br><br>Read more on https://kone.com/global/en/careers.html

Location: UAE, Malaysia, Thailand, Philippines, or Vietnam Focused Market: Malaysia, Thailand, Philippines, and Vietnam Employment type: Full-time Reports to: Strategic Partnerships<br>Seniority: Executive or Manager, depending on experience<br>Key responsibilities Identify, pitch, and close distribution partnerships with airlines, OTAs, travel agencies, insurance aggregators, brokers, travel-tech, and insurtech platforms across focused markets. Own the full sales cycle: prospecting, commercial negotiation, closing, onboarding, and account growth. Build and manage a pipeline of travel-trade partners, meeting and exceeding revenue and GWP targets. Negotiate commercial terms, commission structures, and distribution models with partners. Work closely with product and fintech/integration teams to scope embedded insurance and API integrations for partners. Serve as the primary relationship owner for signed partners, driving attach rates and product performance. Represent SIMA at industry events, trade shows, and partner meetings. Maintain accurate pipeline, forecasting, and CRM records, reporting to the Head of Strategic Partnerships.<br>Qualifications Proven track record selling travel insurance or travel-related products (ancillary, OTA retailing, airline distribution) — this is a must. Travel insurance sales experience is strongly preferred. Bachelor's degree or equivalent. Executive level: 2+ years in travel insurance / travel ancillary sales. Manager level: 5+ years with a demonstrable book of closed partnerships. Existing relationships within airlines, OTAs, insurance aggregators, brokers, or the travel trade in focused markets is strongly preferred.<br>Skills & competencies Fluent written and spoken English. Local language proficiency a strong advantage. Strong commercial and negotiation skills with a closing mindset. Deep understanding of the focused country travel distribution landscape. Self-driven, target-oriented, and comfortable owning a market independently. Well organized and deadline-driven; proficient in Microsoft Office (Word, Excel, Power Point). Discretion, integrity, and sound judgement in handling commercial and confidential matters.<br>What SIMA offers you Full commercial and operational support to help you win and grow partnerships — you sell, we deliver. A competitive, market-ready travel insurance product suite backed by A-rated reinsurers, in-house TPA, direct hospital billing, and a 24/7 multilingual call center. Onboarding and ongoing product, sales, and technical training. Dedicated product and fintech/integration teams to support embedded and API deals. Competitive salary plus performance-based incentives tied to results. Significant growth potential as we scale across focused markets — early team members are positioned to grow into senior and regional roles. The chance to own and build a market from the ground up in a fast-moving, entrepreneurial MGA.

Location: UAE, Malaysia, Thailand, Philippines, or Vietnam Focused Market: Malaysia, Thailand, Philippines, and Vietnam Employment type: Full-time Reports to: Strategic Partnerships<br>Seniority: Executive or Manager, depending on experience<br>Key responsibilities Identify, pitch, and close distribution partnerships with airlines, OTAs, travel agencies, insurance aggregators, brokers, travel-tech, and insurtech platforms across focused markets. Own the full sales cycle: prospecting, commercial negotiation, closing, onboarding, and account growth. Build and manage a pipeline of travel-trade partners, meeting and exceeding revenue and GWP targets. Negotiate commercial terms, commission structures, and distribution models with partners. Work closely with product and fintech/integration teams to scope embedded insurance and API integrations for partners. Serve as the primary relationship owner for signed partners, driving attach rates and product performance. Represent SIMA at industry events, trade shows, and partner meetings. Maintain accurate pipeline, forecasting, and CRM records, reporting to the Head of Strategic Partnerships.<br>Qualifications Proven track record selling travel insurance or travel-related products (ancillary, OTA retailing, airline distribution) — this is a must. Travel insurance sales experience is strongly preferred. Bachelor's degree or equivalent. Executive level: 2+ years in travel insurance / travel ancillary sales. Manager level: 5+ years with a demonstrable book of closed partnerships. Existing relationships within airlines, OTAs, insurance aggregators, brokers, or the travel trade in focused markets is strongly preferred.<br>Skills & competencies Fluent written and spoken English. Local language proficiency a strong advantage. Strong commercial and negotiation skills with a closing mindset. Deep understanding of the focused country travel distribution landscape. Self-driven, target-oriented, and comfortable owning a market independently. Well organized and deadline-driven; proficient in Microsoft Office (Word, Excel, Power Point). Discretion, integrity, and sound judgement in handling commercial and confidential matters.<br>What SIMA offers you Full commercial and operational support to help you win and grow partnerships — you sell, we deliver. A competitive, market-ready travel insurance product suite backed by A-rated reinsurers, in-house TPA, direct hospital billing, and a 24/7 multilingual call center. Onboarding and ongoing product, sales, and technical training. Dedicated product and fintech/integration teams to support embedded and API deals. Competitive salary plus performance-based incentives tied to results. Significant growth potential as we scale across focused markets — early team members are positioned to grow into senior and regional roles. The chance to own and build a market from the ground up in a fast-moving, entrepreneurial MGA.

Location: UAE, Malaysia, Thailand, Philippines, or Vietnam Focused Market: Malaysia, Thailand, Philippines, and Vietnam Employment type: Full-time Reports to: Strategic Partnerships<br>Seniority: Executive or Manager, depending on experience<br>Key responsibilities Identify, pitch, and close distribution partnerships with airlines, OTAs, travel agencies, insurance aggregators, brokers, travel-tech, and insurtech platforms across focused markets. Own the full sales cycle: prospecting, commercial negotiation, closing, onboarding, and account growth. Build and manage a pipeline of travel-trade partners, meeting and exceeding revenue and GWP targets. Negotiate commercial terms, commission structures, and distribution models with partners. Work closely with product and fintech/integration teams to scope embedded insurance and API integrations for partners. Serve as the primary relationship owner for signed partners, driving attach rates and product performance. Represent SIMA at industry events, trade shows, and partner meetings. Maintain accurate pipeline, forecasting, and CRM records, reporting to the Head of Strategic Partnerships.<br>Qualifications Proven track record selling travel insurance or travel-related products (ancillary, OTA retailing, airline distribution) — this is a must. Travel insurance sales experience is strongly preferred. Bachelor's degree or equivalent. Executive level: 2+ years in travel insurance / travel ancillary sales. Manager level: 5+ years with a demonstrable book of closed partnerships. Existing relationships within airlines, OTAs, insurance aggregators, brokers, or the travel trade in focused markets is strongly preferred.<br>Skills & competencies Fluent written and spoken English. Local language proficiency a strong advantage. Strong commercial and negotiation skills with a closing mindset. Deep understanding of the focused country travel distribution landscape. Self-driven, target-oriented, and comfortable owning a market independently. Well organized and deadline-driven; proficient in Microsoft Office (Word, Excel, Power Point). Discretion, integrity, and sound judgement in handling commercial and confidential matters.<br>What SIMA offers you Full commercial and operational support to help you win and grow partnerships — you sell, we deliver. A competitive, market-ready travel insurance product suite backed by A-rated reinsurers, in-house TPA, direct hospital billing, and a 24/7 multilingual call center. Onboarding and ongoing product, sales, and technical training. Dedicated product and fintech/integration teams to support embedded and API deals. Competitive salary plus performance-based incentives tied to results. Significant growth potential as we scale across focused markets — early team members are positioned to grow into senior and regional roles. The chance to own and build a market from the ground up in a fast-moving, entrepreneurial MGA.

<ul><li>Act as the first point of contact for Arabic-speaking customers, providing exceptional support via phone, email, and chat.</li><li>Educate customers on product features, services, and policies, ensuring a clear understanding and promoting customer satisfaction.</li><li>Troubleshoot and resolve customer inquiries and issues related to products, services, or accounts with accuracy and empathy.</li><li>Document all customer interactions, issues, and resolutions meticulously in the CRM system for tracking and analysis.</li><li>Escalate complex or unresolved issues to appropriate departments or supervisors, ensuring timely follow-up and resolution.</li><li>Gather customer feedback and insights, relaying them to management to contribute to service and product improvements.</li><li>Maintain a high level of product and service knowledge to effectively address customer needs and concerns.</li><li>Proactively identify opportunities to enhance the customer experience and build strong customer relationships.</li><li>Adhere to company service standards, scripts, and procedures while maintaining a personalized approach.</li><li>Contribute to team goals by achieving individual performance metrics and participating in training sessions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent in spoken and written Arabic, with a strong command of English for internal communication.</li><li>High school diploma or equivalent; associate's or bachelor's degree preferred.</li><li>Minimum of 2 years of experience in a customer-facing role, preferably in a call center or service industry.</li><li>Proven ability to communicate effectively and empathetically with diverse customer bases.</li><li>Proficiency in using CRM software and other customer service tools.</li><li>Excellent problem-solving skills and the ability to think critically under pressure.</li><li>Demonstrated patience, resilience, and a positive attitude when handling challenging situations.</li><li>Strong organizational skills with the ability to manage multiple tasks simultaneously.</li><li>Adaptability to learn new products, services, and technologies quickly.</li><li>A genuine passion for helping others and exceeding customer expectations.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities</p><ul><li>Monitor and manage all leads received from property portals, social media, company website, and other marketing sources.</li><li>Assign enquiries to the appropriate real estate consultants based on location, property type, and availability.</li><li>Follow up regularly with sales consultants to obtain accurate updates on every assigned lead.</li><li>Ensure every enquiry is updated promptly and accurately in the CRM system.</li><li>Track response times and maintain high standards of customer service.</li><li>Coordinate with the sales team to ensure no lead is missed or left unattended.</li><li>Monitor pending and inactive leads and take necessary follow-up actions.</li><li>Escalate urgent, VIP, or high-value enquiries to the Sales Manager or management team.</li><li>Prepare daily, weekly, and monthly reports on lead generation, conversion, response times, and pending enquiries.</li><li>Maintain complete confidentiality of customer information and company data.</li><li>Work closely with the marketing department to provide feedback on lead quality and campaign performance.</li><li>Maintain professional communication with internal departments and external clients whenever required.</li><li>Ensure compliance with company policies, RERA regulations, and CRM procedures.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>* Fluency in Arabic and English is mandatory.</p><p>* Additional languages (Hindi, Urdu, Russian, French, Chinese, or other languages) are highly preferred.</p><p>* Previous experience in real estate, customer service, telesales, call center, or lead management is an advantage.</p><p>* Excellent communication and interpersonal skills.</p><p>* Strong attention to detail and organizational skills.</p><p>* Ability to multitask and work in a fast-paced environment.</p><p>* Proficiency in Microsoft Office and CRM systems is preferred.</p><p><br></p><p><b>What We Offer</b></p><p><br></p><p>* Competitive salary.</p><p>* Professional and supportive work environment.</p><p>* Career growth opportunities within a leading real estate company.</p><p>* Opportunity to work with a dynamic and multicultural team.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Client Relations Officer oversees the entire administrative process required to renew trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly.<br><br>Main responsibilities:<br><br>Support for License Renewals: Provide timely assistance to clients and partners for upcoming license renewals, addressing their inquiries through emails and calls in accordance with organizational timelines and guidelines, and finding solutions to resolve any issues that arise. <br><br>• Customer Service Excellence: Deliver exceptional customer service to uphold IFZA’s reputation and integrity, ensuring a positive experience for all clients and partners.<br><br>• CRM Management: Regularly update and maintain the CRM system, ensuring accurate records while efficiently managing a portfolio of work.<br><br>• Quotation Preparation: Prepare and issue renewal quotations to clients and professional partners, ensuring clarity and accuracy in all communications.<br><br>• Documentation Review: Conduct thorough reviews of all relevant documentation, including passports, application forms, and resolutions, to ensure compliance and accuracy.<br><br>• Cross-Department Collaboration: Collaborate closely with renewals consultants<br><br></span><br><span>Requirements</span><ul><li><span>Customer Service and Client Relationship Management experience is advantageous</span><br></li><li>Preferably with call center experience, but not limited to.<br></li><li>Industry knowledge relating to licensing, amendments, cancellations, and immigration processes is advantageous but not mandatory<br></li><li>Full English proficiency is required <br></li><li>Additional spoken languages are a plus<br></li><li>Intermediate computer literacy is required e.g., MS Office<br></li><li>Knowledge of CRM platforms is advantageous<br></li><li>Proficiency in basic accounting principles and moderate mathematical skills<br></li><li>Strong attention to detail<br></li><li>Excellent communication skills with the ability to work in a multicultural team<br></li></ul><br><span>Benefits</span><ul><li><span><span><span>International team (over 50 nationalities)</span></span><br></span></li><li><span><span><span>24 annual leave days</span></span><br></span></li><li><span><span><span>Annual flight home</span></span><br></span></li><li><span><span><span>Life insurance plan</span></span><br></span></li><li><span><span><span>Medical insurance plan (with the option to upgrade at your own cost</span></span><br></span></li><li><span><span><span>Invitations to participate in various company functions, staff events, and department team building events</span></span><br></span></li><li><span><span><span>Opportunities to learn, develop and grow with the organization</span></span><br></span></li><li><span><span><span>Being part of a motivated team and Moving-Forward-Company-Culture</span></span><br></span></li></ul><br> </div>

<p>JOB SUMMARY Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations to drive hotel revenue.</p><p>CORE WORK ACTIVITIES Graphic Design Operations Develops various forms of creative design, computer graphics, production layout and marketing support. Creates and revises print and multimedia collateral to reflect the current brand look Manages the look and feel, concept, visual development and final execution of all design directions. Partners with Marketing managers and related operational departments as part of a project team providing design, conceptualization and solutions pertaining to deliverables. Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral. Monitors the progress of all projects. Provides continuous communication to the Marketing and/or Project team regarding ongoing projects and status updates. Executes various aspects of production including scanning, digital retouching, image editing, special effects, file manipulation and layout. Troubleshoots digital production issues as needed. Maintains project files and archives.</p><p>Additional Responsibilities Provides support for escalated support needs via telephone and email and ensures proper resolution of each, including direct contact with stakeholders when necessary. Responds to and handles problems and complaints. Manages the communication of trends via prepared reports to the appropriate personnel, as well as corporate headquarters and other service centers. Performs other reasonable requests by management which the associate is capable of performing.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 5 years experience in the customer service, call center operations, or related professional area. OR Associates or Bachelors degree in Computer Graphics or a related field, or related major; 3 years experience in Computer Graphics or a related professional area.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Client:</strong><br> <br> Our client is one of the leading healthcare information company with a proven track record working with healthcare facilities across the globe.<br> <br> <strong>Responsibilities:&nbsp;</strong> <ul> <li>Provides technical services to internal clients by identifying, prioritizing, and confirming resolution of reported problems within the Healthcare Information System. </li><li>Take action to mitigate incidents quickly. Meet SLA for work client ticket requests, assess and prioritize incidents while investigating &amp; resolving critical incidents. </li><li>Responsible for end to end documentation of tickets </li><li>Conduct site/ device assessment for additional requirement as required by the client </li><li>Leverages internal/external resources and tools to deliver problem identification and resolution. </li><li>Provide end user training support. </li><li>Support a broad range of devices including Medical Device Interface, Bedside Monitor Device Interface, scanners, printers. </li></ul> <strong>Qualifications and Skills:</strong> <ul> <li>Certification in ITIL Foundation is a plus </li><li>Bachelor’s Degree in computer science or equivalent experience. </li><li>Minimum 4&nbsp;years’ progressive experience in office support, call center IR phone support experience.&nbsp; </li><li>Minimum two years’ in Operating Systems support, end users device troubleshooting &amp; support </li></ul> <strong>Additional Skills:</strong> <ul> <li>Hands on experience with Cerner applications a plus (Millennium) or any Health&nbsp;Information Systems Applications (HIS) </li><li>Service oriented, open and good with analytical skills </li><li>Work independently &amp; in collaboration </li><li>Should have good understanding of technology support and practical experience in user support and application management. </li><li>Ability to manage multiple activities and tasks simultaneously. </li><li>Ability to communicate in English; both verbally and in writing </li><li>Excellent customer service skills </li><li>Experience working in health care environment </li></ul> <p><strong>Halian Group:</strong></p><br><br> <p>With over 27 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.</p><br><br> <p>Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br> <br><br> </div>

<p>Telesales Agent – Aesthetic Clinics</p><br><ul><li><p>Contact potential and existing clients through outbound calls to introduce aesthetic and medical services and generate leads.</p></li><li><p>Respond to client inquiries, understand their needs, and recommend suitable services based on their requirements.</p></li><li><p>Follow up with leads through phone calls and other communication channels to convert inquiries into consultations and appointments.</p></li><li><p>Present services clearly and professionally, highlighting relevant benefits and available offers.</p></li><li><p>Maintain accurate records of client interactions, follow-ups, appointments, and lead status.</p></li><li><p>Coordinate with the clinic's sales and medical teams to ensure a smooth client journey from initial inquiry to consultation.</p></li><li><p>Meet individual and team sales targets while maintaining a high standard of customer service.</p></li><li><p>Build and maintain positive relationships with clients through professional and consistent communication.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in any field is required.</p></li><li><p>Minimum 2 years of experience in telesales, telemarketing, call center sales, or a similar customer-facing role.</p></li><li><p>Previous experience in healthcare, aesthetics, beauty, or medical sales is highly preferred.</p></li><li><p>Strong verbal communication, persuasion, negotiation, and interpersonal skills.</p></li><li><p>Ability to handle a high volume of calls, follow up consistently, and work effectively under sales targets.</p></li><li><p>Customer-focused with a professional and confident telephone manner.</p></li><li><p>Good English communication skills; Arabic is an advantage.</p></li><li><p>Ability to work effectively as part of a team and coordinate with different departments.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, or a related field is preferred, demonstrating foundational knowledge in sales principles.</li><li>At least 2 years of experience in telesales or a similar role, showcasing a proven track record of achieving sales targets.</li><li>Certifications in sales techniques or customer relationship management (CRM) tools can set candidates apart from others.</li><li>Experience in the telecommunications or technology sectors is highly desirable, as it provides industry-specific insights.</li></ul>

Role Summary<br><br>Provides advanced maternal–fetal medicine services, including high‑risk pregnancy management, fetal imaging, prenatal diagnostics, and multidisciplinary care coordination. Ensures evidence‑based, patient‑centered care aligned with international MFM standards.<br><br>Key Responsibilities<br><br>Lead the management of high‑risk pregnancies, including maternal medical complications, fetal anomalies, multiple gestations, and preterm birth risk. Perform and interpret advanced fetal imaging: detailed anomaly scans, fetal echocardiography, Doppler studies, and growth assessments. Conduct prenatal diagnostic procedures such as amniocentesis, chorionic villus sampling (CVS), and fetal sampling when required. Provide expert counselling to families regarding fetal conditions, genetic risks, and management pathways. Collaborate with neonatology, genetics, radiology, anesthesia, and other specialties to optimize maternal and fetal outcomes. Participate in fetal therapy planning and coordinate referrals for intrauterine interventions. Ensure accurate documentation, reporting, and follow‑up of all MFM cases. Contribute to departmental quality improvement, clinical governance, and patient‑safety initiatives. Supervise and mentor residents, fellows, and sonographers in maternal–fetal medicine. Participate in on‑call duties as per departmental requirements. Engage in research, audits, and continuous professional development to maintain international standards of practice.<br><br>Qualifications & Experience<br><br>Medical degree (MBBS/MD or equivalent). Board Certification in Obstetrics & Gynecology. Subspecialty certification or fellowship in Maternal–Fetal Medicine / Fetal Medicine from a recognized international institution. Minimum 3–5 years post‑fellowship experience in MFM. Demonstrated expertise in advanced fetal imaging and high‑risk pregnancy management. Experience in multidisciplinary care and tertiary‑level obstetric service.

Role Summary<br><br>Provides advanced maternal–fetal medicine services, including high‑risk pregnancy management, fetal imaging, prenatal diagnostics, and multidisciplinary care coordination. Ensures evidence‑based, patient‑centered care aligned with international MFM standards.<br><br>Key Responsibilities<br><br>Lead the management of high‑risk pregnancies, including maternal medical complications, fetal anomalies, multiple gestations, and preterm birth risk. Perform and interpret advanced fetal imaging: detailed anomaly scans, fetal echocardiography, Doppler studies, and growth assessments. Conduct prenatal diagnostic procedures such as amniocentesis, chorionic villus sampling (CVS), and fetal sampling when required. Provide expert counselling to families regarding fetal conditions, genetic risks, and management pathways. Collaborate with neonatology, genetics, radiology, anesthesia, and other specialties to optimize maternal and fetal outcomes. Participate in fetal therapy planning and coordinate referrals for intrauterine interventions. Ensure accurate documentation, reporting, and follow‑up of all MFM cases. Contribute to departmental quality improvement, clinical governance, and patient‑safety initiatives. Supervise and mentor residents, fellows, and sonographers in maternal–fetal medicine. Participate in on‑call duties as per departmental requirements. Engage in research, audits, and continuous professional development to maintain international standards of practice.<br><br>Qualifications & Experience<br><br>Medical degree (MBBS/MD or equivalent). Board Certification in Obstetrics & Gynecology. Subspecialty certification or fellowship in Maternal–Fetal Medicine / Fetal Medicine from a recognized international institution. Minimum 3–5 years post‑fellowship experience in MFM. Demonstrated expertise in advanced fetal imaging and high‑risk pregnancy management. Experience in multidisciplinary care and tertiary‑level obstetric service.

Company Description MyThings - أشيائي is a Jordanian multi-category last-mile delivery and Q-commerce platform that provides food, groceries, pharmacy items, electronics, gift cards, and more across Jordan in about 35 minutes, 24/7. The company focuses on price transparency, honesty, and quality to redefine delivery services based on a deep understanding of local needs. Founded in Amman in August 2021, MyThings is 100% Jordanian, with all technology—from mobile apps to dispatch, CRM, MDM, and a bilingual chatbot—developed in-house by a Jordan-based engineering team. The platform is dedicated to supporting Jordan’s local economy by keeping resources within the community and offering real price matching, a local call center, and no hidden fees. With rapid growth and global standards, MyThings seeks passionate individuals eager to shape the future of last-mile delivery in Jordan.<br>Role Description The Owner at MyThings - أشيائي is responsible for providing strategic direction, overseeing daily operations, and ensuring the company’s sustainable growth. This full-time, on-site role in Amman involves defining and refining the business model, setting performance and service quality standards, and guiding product and technology roadmaps in collaboration with the leadership and engineering teams. The Owner will manage key partnerships, supervise financial planning and budgeting, and monitor operational metrics across delivery, customer service, and marketplace functions. The role also includes building and mentoring a high-performing team, nurturing a culture of transparency and innovation, and representing the company with investors, partners, and community stakeholders. The Owner will regularly review market trends and customer feedback to drive continuous improvement and maintain alignment with MyThings’ mission of supporting the local economy and delivering exceptional service.<br>Qualifications<br> Strong strategic planning and business management skills, including experience in setting long-term vision, growth targets, and operational priorities. Proven leadership and people management abilities, with a track record of building, mentoring, and retaining diverse, high-performing teams. Solid financial acumen, including budgeting, P&L oversight, and data-driven decision-making for revenue growth and cost optimization. Experience in operations management, preferably in last-mile delivery, logistics, e-commerce, or Q-commerce environments. Understanding of product development and technology-driven businesses, with the ability to collaborate effectively with engineering and product teams. Excellent communication and negotiation skills, capable of managing relationships with partners, vendors, investors, and internal stakeholders. Familiarity with the Jordanian market and regulatory landscape, and commitment to supporting the local economy and tech ecosystem. Bachelor’s degree in Business, Management, Engineering, or a related field; advanced degree (MBA