Call Center Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>SIMS Home Healthcare Center is looking for a highly experienced, results-driven <b>Senior Business Development Manager</b> with a strong background in the UAE healthcare industry, particularly in home healthcare, medical services, hospitals, clinics, or healthcare networks.</p><p><br></p><p>The ideal candidate must have proven experience in generating healthcare business, building strategic partnerships, acquiring new clients, and driving revenue growth in the UAE market.</p><p><br></p><p><b><span></span>This position is strictly for candidates with relevant healthcare industry experience. Applicants without healthcare business development experience will not be considered.</b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Develop and execute business development strategies to increase revenue and expand SIMS Home Healthcare Center’s market presence.</li><li>Build and maintain strong relationships with hospitals, clinics, doctors, insurance companies, corporate clients, medical centers, and other healthcare providers.</li><li>Identify and secure new business opportunities, corporate contracts, referral partnerships, and healthcare service agreements.</li><li>Generate qualified leads and convert them into long-term business relationships.</li><li>Develop strategic partnerships to promote home healthcare services, including nursing care, doctor-on-call services, IV therapy, and other medical services offered by the company.</li><li>Conduct market research to identify new business opportunities, competitors, and potential growth areas.</li><li>Manage the complete business development cycle, from prospecting and meetings to negotiations, agreements, and client acquisition.</li><li>Achieve monthly and quarterly business development targets.</li><li>Maintain a strong professional network within the UAE healthcare sector.</li><li>Prepare regular reports on sales performance, pipeline, new partnerships, and revenue growth.</li></ul><p><br></p><p><b> NOTE:PLEASE READ THE COMPLETE JOB DESCRIPTION BEFORE APPLYING.</b></p><p><br></p></div>

<ol><li><p><strong>Owner Outreach & Acquisition:</strong> Drive outbound communication and handle inbound owner inquiries to secure exclusive listings directly from landlords and property owners.</p></li><li><p><strong>Portal & Listing Administration:</strong> Draft detailed property advertisements and oversee daily syndication and optimization across major UAE real estate platforms, including Bayut, Property Finder, and Dubizzle.</p></li><li><p><strong>Documentation & Compliance:</strong> Oversee transaction paperwork by preparing offer letters, drafting tenancy agreements, and maintaining structured digital records.</p></li><li><p><strong>Client & Communication Hub:</strong> Manage multi-channel communications—covering inbound telephone lines, WhatsApp correspondence, and client inquiries—with high professional standards.</p></li><li><p><strong>Office & Operations Management:</strong> Direct day-to-day internal office workflows, coordinate team schedules, and manage administrative supplies and inventory records.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Transferable Experience:</strong> Strong professional background in customer service, call center operations, outbound sales, or general administration—real estate experience is welcome but not required.</p></li><li><p><strong>Assertive Communication:</strong> Confident, resilient personality equipped to handle difficult conversations, manage pushback, and negotiate effectively with property owners.</p></li><li><p><strong>Verbal & Written Articulation:</strong> Exceptional command of English with a commanding yet polished telephone manner and clear written correspondence skills.</p></li><li><p><strong>Digital Aptitude:</strong> High proficiency in navigating modern software platforms, CRM systems, and administrative tools efficiently.</p></li><li><p><strong>Operational Drive:</strong> Highly organized and proactive multi-tasker capable of thriving in a fast-paced environment with minimal supervision.</p></li><li><p><strong>Bonus Skillset:</strong> Demonstrated familiarity with managing social media Campaigns , content creation, or digital engagement strategies.</p></li></ol><br><p><strong><em>Remuneration Structure</em></strong></p><p>Compensation Package: basic salary paired with an aggressive, high-earning commission structure designed to reward listing conversions and deal performance.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As a Customer Service Advisor, you will play a critical role in ensuring customer satisfaction and loyalty, ultimately contributing to the success of our business and to the overall instashop customer experience. You will provide an excellent customer service experience and resolve issues with utmost professionalism.</p><br><br><ul><li>Handling calls and messages from customers, partners, and prospects from our inbound channel.</li><li>Deliver high-quality customer service by actively listening to customers, clarifying their requirements, asking relevant probing questions to ensure full understanding, and effectively utilizing available resources to resolve enquiries efficiently, accurately, and professionally.</li><li>Collaborate closely with the Rider Support and Partner Care teams to ensure the timely, accurate, and efficient fulfillment and delivery of customer orders.</li><li>Consistently meet established customer service performance standards and KPIs, including response time, resolution rate, productivity, quality, and customer satisfaction.</li><li>Provide timely and effective support to partners across multiple communication channels, including calls, emails, and chats, while delivering remote assistance and basic IT troubleshooting to help ensure seamless order fulfillment.</li><li>Escalate issues such as repeated patterns of failure points to the Escalations team or line manager, where applicable.</li><li>Staying up-to-date on company policies and procedures to provide accurate information to customers.</li></ul><br>What you need to be successful<br><ul><li>High school diploma or equivalent</li><li>Minimum 2+ years of experience in customer service or call centre roles</li><li>Strong communication skills in English, both verbal and written. Arabic is a plus.</li></ul><p><strong>What you will bring</strong></p><br><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management &amp; organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br> <br><br> </div>

<p><strong>Job purpose: </strong></p><ul><li>The individual will strive to ensure that the key business controls are monitored according to the Quality Assurance Framework. </li><li>This will include both remote and live monitoring of all customer communication channels including, but not limited to phone, email, online or any other digital methods. </li><li>Feedback to Quality Assurance Manager on any gaps seen in current frameworks to enable continuous improvement. </li><li>Be an independent reviewer of quality standards in accordance to the set service standards in the Quality Assurance Framework. </li><li>Provide coaching to front line employees to improve levels of service delivered. </li><li>Provide feedback to front line managers on performance of team against quality standards on a regular basis. </li></ul><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as an independent source for measuring and reporting on quality, providing insight and recommendations that will be used to drive the quality agenda. </li><li>Drive performance by providing feedback to Operational Managers and individuals on performance against quality objectives and targets. </li><li>Implement the quality assurance policies and procedures. </li><li>Review the implementation and efficiency of the set quality standards. </li><li>Measure, coordinate and communicate call, email, Whatsapp and frontline quality results against established standards. </li><li>Identify areas of improvement based on CSAT, NPS and complaints feedback. </li><li>Devise and implement robust quality assurance activities or processes that put the customer at the heart of all interactions. </li><li>Design, own and build the quality assurance framework and strategy for key customer contact area such as complaints. </li><li>Conduct internal sales audit to ensure we are meeting compliance and regulatory requirements. </li><li>Document audit results, evaluate the findings and implement appropriate corrective actions. </li><li>Identify training needs and product knowledge gaps. Create training modules for each gap with competency tests. </li><li>Work closely with the NPS ratings and follow up with any detractors to understand the customer feedback and to bridge any gaps. </li><li>Conduct complaints investigation, RCA and if required liaise with the customers for closure. </li><li>Communicate updates with the retail &amp; CC teams. </li><li>Conduct &amp; participate in Calibration sessions. </li><li>Ensure that the coaching forms, trackers &amp; audit files are updated and completed in a timely manner. </li><li>Conduct call evaluations &amp; provide coaching / feedback to the staff. </li></ul><p><br></p><p><strong>Essential Requirements:</strong></p><ul><li>You must have a proven track record in managing Quality focused operations. </li><li>Fluent in English &amp; Arabic. </li><li>Excellent time management skills. </li><li>You must have significant exposure to a contact centre environment. </li><li>Ability to write concise, precise and practical reports. </li><li>Exposure to data analysis, trend analysis and recommending improvement solutions. </li><li>Decision making ability acting on your own initiative. </li><li>Ability to drive performance and achieve results. </li><li>Good team player. </li><li>Have a positive mindset, open to learning &amp; adaptive to change.</li></ul>

<p>End-user support and helpdesk</p><ul><li><p>Act as first point of contact for IT requests, phone, email and walk-in.</p></li><li><p>Log, prioritise, resolve or escalate tickets within agreed SLAs, and document every resolution.</p></li><li><p>Support Windows and macOS laptops, desktops, printers, scanners, mobile devices and peripherals.</p></li><li><p>Handle user onboarding and offboarding: account creation, device setup, access provisioning and revocation.</p></li><li><p>Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and line-of-business applications.</p></li></ul><p>Network administration</p><ul><li><p>Monitor and maintain LAN, WAN, Wi-Fi and site-to-site connectivity across offices.</p></li><li><p>Configure and troubleshoot Cisco switches and access points: VLANs, trunking, port security, PoE.</p></li><li><p>Manage IP addressing, DHCP scopes, DNS records and basic routing.</p></li><li><p>Troubleshoot connectivity using ping, traceroute, Wireshark and switch/firewall logs.</p></li><li><p>Coordinate with ISPs on link outages, circuit faults and bandwidth issues.</p></li></ul><p>Firewall and security</p><ul><li><p>Administer FortiGate firewalls: policies, NAT, address objects, VIPs and routing.</p></li><li><p>Configure and support IPsec site-to-site and SSL/IPsec remote access VPNs (FortiClient).</p></li><li><p>Maintain web filtering, application control, IPS and antivirus profiles.</p></li><li><p>Review FortiAnalyzer and firewall logs daily, and report suspicious activity to the IT Manager.</p></li><li><p>Support endpoint security (EDR) alerts, patch compliance and MFA enrolment.</p></li><li><p>Follow change control: back up firewall configuration before and after every change.</p></li></ul><p>System administration</p><ul><li><p>Administer Active Directory and Entra ID: users, groups, GPOs, password resets, account lockouts.</p></li><li><p>Maintain Windows Server roles (file server, DNS, DHCP, print) and basic Linux servers.</p></li><li><p>Support virtualisation hosts (VMware or Hyper-V) and cloud workloads (Azure, AWS) at L1 level.</p></li><li><p>Apply OS and application patches on a defined schedule.</p></li><li><p>Maintain asset inventory, licence records and network documentation.</p></li></ul><p>PBX and telephony</p><ul><li><p>Administer the IP PBX (Avaya IP Office or equivalent): extensions, hunt groups, call routing, voicemail.</p></li><li><p>Configure IP phones, SIP trunks and auto-attendant / IVR changes.</p></li><li><p>Troubleshoot call quality issues (jitter, latency, QoS) with the network team and telecom provider.</p></li><li><p>Back up PBX configuration regularly and before any change.</p></li></ul><p>Backup and disaster recovery</p><ul><li><p>Run and monitor daily backup jobs for servers, Microsoft 365, network devices and PBX.</p></li><li><p>Investigate failed jobs and rerun or escalate on the same day.</p></li><li><p>Perform scheduled test restores and record the results.</p></li><li><p>Follow the 3-2-1 backup rule and support DR drills.</p></li></ul><p>Other duties</p><ul><li><p>Set up and support meeting rooms and video conferencing equipment.</p></li><li><p>Support regional offices remotely and travel when required.</p></li><li><p>Take part in an on-call rotation for critical outages.</p></li><li><p>Perform other IT tasks assigned by the IT Manager.</p></li></ul><br><ul><li><p>Bachelor's degree or diploma in IT, Computer Science, Electronics or a related field.</p></li><li><p>2 to 4 years of hands-on IT support experience, including network and firewall administration.</p></li><li><p>Experience supporting a multi-site environment of 100+ users.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or diploma in IT, Computer Science, Electronics or a related field.</p></li><li><p>2 to 4 years of hands-on IT support experience, including network and firewall administration.</p></li><li><p>Experience supporting a multi-site environment of 100+ users.</p></li><li><p>Fortinet FCP FortiGate Administrator (formerly NSE 4)</p></li><li><p>Cisco CCNA</p><p>Technical skills</p><ul><li><p>FortiGate configuration: policies, NAT, VPN, SD-WAN, security profiles, HA basics.</p></li><li><p>Cisco IOS switching and routing: VLANs, STP, inter-VLAN routing, ACLs, static and OSPF routes.</p></li><li><p>Solid TCP/IP, subnetting, DNS, DHCP, NTP and Wi-Fi fundamentals.</p></li><li><p>Windows Server, Active Directory, Group Policy, Entra ID and Microsoft 365 admin centre.</p></li><li><p>Working knowledge of Linux command line.</p></li><li><p>IP PBX administration, SIP and VoIP troubleshooting.</p></li><li><p>Backup platforms such as Veeam, Acronis or Synology, including restore testing.</p></li><li><p>Ticketing systems and remote support tools.</p></li><li><p>Packet capture and analysis with Wireshark.</p></li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>URGENT HIRING – RECEPTIONIST / GYM RECEPTIONIST</span><br></span><ul><li><span><b><span>Industry:</span></b><span> Wellness &amp; Fitness Services / Health Club</span><br></span></li><li><span><b><span>Location:</span></b><span> Al Ain, UAE</span><br></span></li><li><span><b><span>Position:</span></b><span> Receptionist / Gym Receptionist</span><br></span></li><li><span><b><span>Salary:</span></b><span> AED 3,500–4,000 per month</span><br></span></li><li><span><b><span>Employment Type:</span></b><span> Full-Time</span><br></span></li><li><span><b><span>Preferred Nationality:</span></b><span> Filipino</span><br></span></li></ul><span>Job Summary</span><br><p><span>We are seeking a professional, friendly, energetic, and customer-focused </span><b><span>Receptionist / Gym Receptionist</span></b><span> to join a </span><b><span>Wellness &amp; Fitness Services / Health Club</span></b><span> facility in Al Ain, UAE.</span><br></p><br><p><span>The successful candidate will be the first point of contact for members, guests, and prospective clients and will play an important role in creating a welcoming and professional front-desk experience.</span><br></p><br><p><span>The role involves handling enquiries, calls and messages, managing appointments and bookings, assisting members, maintaining accurate records, processing basic front-desk administration, and coordinating effectively with trainers and other team members.</span><br></p><br><p><span>The ideal candidate should have excellent communication and customer-service skills, good computer knowledge, a professional appearance, and the ability to work confidently in a busy wellness and fitness environment.</span><br></p><br><span>Key Responsibilities:</span><br><ul><li><span><span>Welcome members, guests, and prospective clients professionally.</span><br></span></li><li><span><span>Manage the reception/front-desk area and maintain a welcoming environment.</span><br></span></li><li><span><span>Answer incoming telephone calls, WhatsApp messages, emails, and general enquiries.</span><br></span></li><li><span><span>Provide accurate information about available fitness/wellness services, schedules, memberships, and facilities.</span><br></span></li><li><span><span>Manage client appointments, bookings, cancellations, and schedule changes.</span><br></span></li><li><span><span>Assist with member registration and maintain accurate client information.</span><br></span></li><li><span><span>Coordinate bookings and schedules with instructors, trainers, and relevant team members.</span><br></span></li><li><span><span>Handle member and guest enquiries professionally and efficiently.</span><br></span></li><li><span><span>Follow up on enquiries and prospective clients as required.</span><br></span></li><li><span><span>Support membership-related administration and renewals where assigned.</span><br></span></li><li><span><span>Maintain accurate attendance, booking, and front-desk records.</span><br></span></li><li><span><span>Use computer systems, email, spreadsheets, and relevant booking/CRM software.</span><br></span></li><li><span><span>Assist with basic reports and administrative tasks.</span><br></span></li><li><span><span>Handle client complaints professionally and escalate issues when required.</span><br></span></li><li><span><span>Maintain confidentiality of client and business information.</span><br></span></li><li><span><span>Keep the reception area clean, organised, and professionally presented.</span><br></span></li><li><span><span>Follow company policies, customer-service standards, and operational procedures.</span><br></span></li></ul><br><span>Requirements</span><ul><li><span><span>Previous experience as a </span><b><span>Receptionist, Gym Receptionist, Front Desk Executive, Customer Service Representative, or similar position</span></b><span> preferred.</span><br></span></li><li><span><span>Previous experience within a </span><b><span>gym, health club, fitness centre, Pilates studio, wellness centre, spa, or hospitality environment</span></b><span> is an advantage.</span><br></span></li><li><span><span>Strong customer-service and interpersonal skills.</span><br></span></li><li><span><span>Good verbal and written English communication skills.</span><br></span></li><li><span><span>Professional telephone and WhatsApp communication etiquette.</span><br></span></li><li><span><span>Good computer knowledge.</span><br></span></li><li><span><span>Comfortable using email, Microsoft Office, spreadsheets, and booking/CRM systems.</span><br></span></li><li><span><span>Strong organisational and multitasking abilities.</span><br></span></li><li><span><span>Ability to manage appointments and schedules accurately.</span><br></span></li><li><span><span>Friendly, confident, energetic, and client-focused personality.</span><br></span></li><li><span><span>Professional appearance and grooming.</span><br></span></li><li><span><span>Able to remain calm and professional when dealing with complaints or busy periods.</span><br></span></li><li><span><span>Reliable, punctual, organised, and detail-oriented.</span><br></span></li><li><span><span>Filipino candidates preferred.</span><br></span></li></ul><span>Salary</span><br><p><b><span>AED 3,500–4,000 per month</span></b><br></p><br><p><span>Final salary will be determined based on the candidate's relevant experience, skills, and overall suitability.</span><br></p><br><span>INITIAL CANDIDATE SCREENING QUESTIONS</span><br><b><span>Candidate Name:</span></b><span> __________________________</span><br><br><b><span>Age:</span></b><span> __________</span><br><br><b><span>Nationality:</span></b><span> __________________________</span><br><br><b><span>Current Location:</span></b><span> __________________________</span><br><br><b><span>Visa Status:</span></b><span> __________________________</span><br><br><b><span>Notice Period / Joining Availability:</span></b><span> __________________________</span><br><br><ol><li><p><span>How many years of experience do you have in reception, front desk, or customer service?</span><br></p><br></li><li><span>Have you previously worked in a </span><b><span>gym, fitness centre, health club, Pilates studio, wellness centre, spa, or similar environment</span></b><span>?</span><br><br><span>â Yes â No</span><br><br><span>If yes, please specify: __________________________</span><br><br></li><li><p><span>What were your main responsibilities in your previous reception/front-desk role?</span><br></p><br></li><li><span>Are you confident communicating professionally with customers in English?</span><br><br><span>â Excellent â Very Good â Good â Basic</span><br><br></li><li><span>Are you comfortable handling:</span><br><br><span>â Telephone Calls</span><br><br><span>â WhatsApp Enquiries</span><br><br><span>â Emails</span><br><br><span>â Face-to-Face Customers</span><br><br><span>â Appointments/Bookings</span><br><br></li><li><span>What computer programs have you used?</span><br><br><span>â Microsoft Word</span><br><br><span>â Excel</span><br><br><span>â Email</span><br><br><span>â Google Workspace</span><br><br><span>â CRM</span><br><br><span>â Booking System</span><br><br><span>â POS</span><br><br><span>â Other: __________</span><br><br></li><li><span>Have you managed customer appointments or class schedules previously?</span><br><br><span>â Yes â No</span><br><br></li><li><span>Have you handled membership enquiries, registrations, or renewals?</span><br><br><span>â Yes â No</span><br><br></li><li><span>Are you comfortable dealing with customer complaints professionally?</span><br><br><span>â Yes â No</span><br><br></li><li><span>Are you comfortable working in a customer-facing </span><b><span>fitness and wellness environment</span></b><span>?</span><br><br><span>â Yes â No</span><br><br></li><li><span>Are you willing to work in </span><b><span>Al Ain, UAE</span></b><span>?</span><br><br><span>â Yes â No</span><br><br></li><li><span>What is your current/last monthly salary?</span><br><br><span>AED __________</span><br><br></li><li><span>What is your expected salary?</span><br><br><span>AED __________</span><br><br></li><li><span>Are you comfortable with the offered salary range of </span><b><span>AED 3,500–4,000 per month</span></b><span>?</span><br><br><span>â Yes â No</span><br><br></li><li><p><span>If selected, when can you join?</span><br></p><br></li></ol><span>TECHNICAL INTERVIEW QUESTIONS</span><br><span>Customer Service Scenario</span><br><p><b><span>1. A member arrives at reception while the telephone is ringing and another customer is waiting for assistance. How would you prioritise the situation?</span></b><br></p><br><p><span>Look for: acknowledgement of all customers, professional prioritisation, calm communication, and efficient handling.</span><br></p><br><span>Complaint Handling</span><br><p><b><span>2. A member is upset because their preferred fitness class is fully booked. How would you handle the complaint?</span></b><br></p><br><p><span>Look for: listening, empathy, checking alternatives/waitlist, professional explanation, and avoiding unrealistic promises.</span><br></p><br><span>Booking Management</span><br><p><b><span>3. Two clients have accidentally been booked into the same appointment slot. What would you do?</span></b><br></p><br><p><span>Look for: verify booking, apologise professionally, coordinate internally, offer alternatives, and update records.</span><br></p><br><span>Client Enquiry</span><br><p><b><span>4. A prospective client asks about memberships or services, but you are unsure of the correct information. What would you do?</span></b><br></p><br><p><span>Expected: verify with the appropriate colleague/system rather than provide inaccurate information.</span><br></p><br><span>Confidentiality</span><br><p><b><span>5. Someone asks you for another member's personal details or schedule. What would you do?</span></b><br></p><br><p><span>Expected: maintain confidentiality and follow company procedures.</span><br></p><br><span>Sales &amp; Enquiry Conversion</span><br><p><b><span>6. A potential customer asks about the health club but says they are “just checking prices.” How would you continue the conversation professionally?</span></b><br></p><br><p><span>Look for: understand needs, explain relevant services/value, answer questions, encourage visit/trial/next step without being overly aggressive.</span><br></p><br><span>PRACTICAL RECEPTIONIST ASSESSMENT</span><br><p><span>Ask shortlisted candidates to complete a </span><b><span>15–20 minute practical front-desk simulation</span></b><span>.</span><br></p><br><span>Task 1 – Customer Greeting</span><br><p><span>Candidate should professionally welcome a new visitor and identify their requirements.</span><br></p><br><span>Task 2 – Telephone Call</span><br><p><span>Simulate an incoming enquiry regarding a fitness service or appointment.</span><br></p><br><p><span>Assess:</span><br></p><br><span>â Professional Greeting</span><br><br><span>â English Communication</span><br><br><span>â Listening Skills</span><br><br><span>â Information Gathering</span><br><br><span>â Telephone Etiquette</span><br><br><span>â Closing the Call Professionally</span><br><br><span>Task 3 – WhatsApp / Email</span><br><p><span>Ask the candidate to prepare a short professional response to a customer requesting information about available services and appointment times.</span><br></p><br><span>Task 4 – Computer &amp; Administration</span><br><p><span>Ask the candidate to:</span><br></p><br><ul><li><p><span>Enter five sample customer records into Excel or a similar system.</span><br></p><br></li><li><p><span>Create/update a simple appointment schedule.</span><br></p><br></li><li><p><span>Draft a professional email.</span><br></p><br></li><li><p><span>Locate and update a customer booking.</span><br></p><br></li></ul><span>REAP RECRUITER ASSESSMENT</span><br><span>Assessment Area</span><br><span>Score</span><br><br><span>Reception / Front Desk Experience</span><br><span>/5</span><br><br><span>Customer Service</span><br><span>/5</span><br><br><span>English Communication</span><br><span>/5</span><br><br><span>Computer Knowledge</span><br><span>/5</span><br><br><span>Telephone Etiquette</span><br><span>/5</span><br><br><span>Appointment/Booking Management</span><br><span>/5</span><br><br><span>Problem Solving</span><br><span>/5</span><br><br><span>Professional Appearance &amp; Grooming</span><br><span>/5</span><br><br><span>Personality &amp; Confidence</span><br><span>/5</span><br><br><span>Fitness/Wellness Industry Exposure</span><br><span>/5</span><br><br><p><b><span>Total Score:</span></b><span> ____ / 50</span><br></p><br><span>Final Screening</span><br> </div>

<ol><li><p>Answer incoming phone calls and WhatsApp enquiries from potential patients.</p></li><li><p>Contact new leads generated through advertising campaigns, website enquiries, social media, and other channels.</p></li><li><p>Understand the client’s needs and recommend the appropriate consultation, treatment, or service.</p></li><li><p>Convert incoming enquiries into confirmed appointments.</p></li><li><p>Follow up with undecided leads consistently and professionally.</p></li><li><p>Re-contact leads who stopped responding or did not complete their booking.</p></li><li><p>Follow up with missed appointments and cancelled bookings.</p></li><li><p>Handle common objections related to price, timing, treatment concerns, and hesitation.</p></li><li><p>Maintain professional and persuasive communication without being pushy.</p></li><li><p>Record lead status, follow-up activity, appointments, and outcomes accurately.</p></li><li><p>Meet monthly sales, booking, conversion, and revenue targets.</p></li><li><p>Coordinate internally when needed to confirm treatment availability or appointment schedules.</p></li><li><p>Maintain fast response times across phone and WhatsApp.</p></li><li><p>Help maximize the conversion of marketing-generated leads into actual clinic revenue.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Minimum 2 years of experience in sales, telesales, call center sales, lead conversion, or customer acquisition.</p></li><li><p>Strong telephone sales and closing skills.</p></li><li><p>Proven ability to convert enquiries into paying customers.</p></li><li><p>Confident handling a high volume of calls and WhatsApp conversations.</p></li><li><p>Strong objection-handling and negotiation skills.</p></li><li><p>Excellent follow-up discipline.</p></li><li><p>Target-driven and comfortable working with KPIs and sales targets.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Fluent English is required.</p></li><li><p>Arabic is highly preferred.</p></li><li><p>Previous experience in medical, aesthetic, dental, beauty, wellness, hospitality, insurance, real estate, or other high-conversion service industries is preferred.</p></li><li><p>Previous experience with CRM or lead-management systems is an advantage.</p></li><li><p>Candidates must be comfortable with performance-based incentives and commission.</p></li></ol>

<p><strong>Role Summary</strong></p><p>We are seeking an organized and detail-oriented Digital Marketing Operations Coordinator to</p><p>execute daily campaigns, maintain customer data, and prepare reliable reports. The role focuses on</p><p>execution quality, approval discipline, and linking advertising spend to qualified leads, bookings, and</p><p>sales.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Set up campaigns and amendments in Meta Ads Manager within approved plans and budgets.</p></li><li><p>Check objectives, audiences, locations, branches, placements, creatives, links, and contact</p><p>details before publishing.</p></li><li><p>Monitor spend, delivery, and results daily and promptly escalate abnormal spend, weak</p><p>performance, or errors.</p></li><li><p>Maintain accurate lead sources, customer details, and pipeline stages in the CRM.</p></li><li><p>Prepare recurring reports on spend, leads, qualified leads, bookings, and sales where</p><p>available.</p></li><li><p>Use Excel or Google Sheets for analysis, reporting, and change records.</p></li><li><p>Coordinate with Content, Sales, Call Centre, and IT and support structured campaign tests.</p></li><li><p>Follow approval and confidentiality rules and never share passwords or verification codes.</p></li></ul><p><br><strong>Required Qualifications</strong></p><ul><li><p>One to three years of practical digital-campaign operations or related experience.</p></li><li><p>Hands-on Meta Ads Manager experience and good knowledge of CRM lead tracking.</p></li><li><p>Proficiency in Excel or Google Sheets, reporting, computer use, and file organization.</p></li><li><p>High attention to detail and the ability to follow written procedures and deadlines.</p></li><li><p>Working proficiency in Arabic and English.</p></li><li><p>Automotive-sector or UAE-market experience is an advantage, not a requirement.</p></li></ul><br><p><strong>Measures of Success</strong></p><ul><li><p>Accurate campaign setup, reporting, and CRM lead-source completion.</p></li><li><p>Compliance with approved budgets, instructions, and deadlines.</p></li><li><p>Early detection of spend or tracking problems and improved lead and booking quality.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>.</p>

Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.<br>Sheikh Sultan bin Zayed Hospital is a state-of-the-art hospital serving Abu Dhabi’s Northern Emirates. With 200+ beds and JCI accreditation, it delivers world-class, community-focused care. By leveraging cutting-edge technologies and the expertise of M42’s renowned network (including Imperial College London Diabetes Centre, Amana Healthcare, Mubadala Health Dubai, and Healthpoint), SSBZH stands at the forefront of medical innovation. The hospital is dedicated to improving health outcomes, facilitating access to quality care and addressing the unique needs of military personnel, their families, and the broader community in the Northern Emirates.<br>Sheikh Sultan Bin Zayed Hospital (SSBZH), part of M42, is seeking an experienced Consultant Neurosurgeon to join its multidisciplinary medical team. The successful candidate will provide comprehensive neurosurgical care for patients with disorders affecting the brain, spine, peripheral nerves, and cerebrovascular system. The Consultant will be responsible for delivering high-quality surgical and clinical services while ensuring the highest standards of patient safety, clinical excellence, and evidence-based practice.<br>Responsibilities Diagnose and manage patients with disorders affecting the brain, spine, and peripheral nervous system. Perform elective and emergency neurosurgical procedures within the scope of granted clinical privileges. Provide comprehensive pre-operative, operative, and post-operative neurosurgical care. Manage neurosurgical emergencies and participate in the on-call coverage roster. Collaborate with multidisciplinary teams to develop and implement patient treatment plans. Interpret diagnostic imaging and other investigations relevant to neurosurgical practice. Maintain accurate clinical documentation and ensure compliance with regulatory standards. Participate in quality improvement initiatives, clinical audits, and patient safety programs. Provide education and counseling to patients and their families regarding treatment options and outcomes. Support teaching, mentoring, and clinical development activities within the department.<br>Qualifications MBBS, MBChB, or equivalent medical qualification recognized by the relevant regulatory authority. Completion of an accredited residency and higher specialty training program in Neurosurgery. Consultant qualification recognized under the UAE Professional Qualification Requirements (PQR), such as Arab Board, American Board, Canadian Fellowship, CCT/CCST, European Board, or equivalent recognized qualification. Minimum of 3 years of post-certification experience as a Consultant Neurosurgeon. Valid DOH License as Consultant Neurosurgery or eligibility to obtain one. Current BLS and ACLS certifications. Demonstrated expertise in cranial, spinal, and emergency neurosurgical procedures. Strong clinical decision-making, surgical, and leadership skills. Excellent communication and interpersonal skills. Ability to work effectively within a multidisciplinary healthcare environment. Commitment to patient safety, quality improvement, and evidence-based clinical practice.

The role of the Concierge Agent is centered around delivering an exceptional level of service in alignment with our commitment to providing an outstanding guest experience in a contact center environment. As a key contributor to our team, you will curate unforgettable vacation and experience plans through the application of effective sales strategies, exceptional guest service proficiency, and meticulous attention to detail. Your primary objectives include surpassing established booking conversion rates, achieving the highest levels of customer satisfaction, and upholding exceptional quality standards, all in accordance with the expectations associated with this position.<br>In addition to your performance goals, the Concierge Agent will play a pivotal role in cultivating and nurturing strong relationships with guests, partners, and suppliers. Through these relationships, you will contribute to elevated levels of guest service and increased sales conversion rates, thereby enhancing our overall brand reputation. Your dedication to fostering positive connections will be instrumental in creating a seamless and enjoyable experience for our guests throughout their journey with us.<br>Manage inbound inquiries from guests across various brands represented by the Concierge teams, demonstrating a keen understanding of their needs and concerns. Thoroughly comprehend and address guest inquiries and complaints, ensuring accurate and prompt responses without sacrificing the quality of service. Resolve guest queries efficiently by employing troubleshooting techniques and facilitating prompt payment processing. Utilize appropriate tools and resources effectively to provide comprehensive and satisfactory responses to guest queries. Maintain an exceptional and current level of product and procedural knowledge, proactively seeking information to comprehend and address guest issues effectively. Strive to eliminate the need for guests to revisit the same query by delivering the right response and educating them on self-service options when applicable. Document call outcomes, including any agreements made regarding payments, ensuring accurate and thorough record-keeping. Identify and report opportunities for new business practices or suggest modifications to existing procedures to enhance guest satisfaction levels. Actively contribute to achieving and surpassing performance targets, including Experience Hub and Agent Key Performance Indicators (KPIs) such as Guest Satisfaction and Quality Scores. Enter and update client information in the system, ensuring that guest details are current and accurate. Foster a positive team and working environment by assisting colleagues and actively participating in team meetings. Process ticket and experience payments on the CRM and actively recommend additional services to the guests to enhance their experience. Undertake general duties or additional tasks as required by the Team Leader to support the overall efficiency and effectiveness of the team.<br>Essential:<br>Higher Secondary Contact center experience gained in a top tier organization in the entertainment travel or retail industry Ability to establish and maintain rapport with guests. Proficient computer and system skills. Exceptional interpersonal, verbal, and written communication skills, with the ability to convert inquiries into sales. Outstanding empathy, problem-solving abilities, decision-making skills, and the capacity to comprehend and explain technical information. Proven track record of achieving individual and team targets. Fluency in English and/or Arabic.<br>Desirable:<br>University Degree 4Candidates should have a background in hospitality, travel, or customer service with the ability to thrive in a fast-paced environment. Met and exceed performance metric or displayed excellence in Customer Service in frontline Miral Experiences facilities. Demonstrated confidence and enthusiasm in previous roles. Strong attention to detail and accuracy in tasks. Minimum of two years of experience in a contact center or a similar dynamic environment. Previous experience in sales. Skillful in overcoming objections and handling challenging conversations. Ability to work both independently and collaboratively within a team. Adaptability to thrive in a constantly evolving environment. Strong organizational and prioritization skills. Fluency in Chinese, Mandarin, French, Russian, Indian, or Hebrew.

<p>Join the <strong>Engine Maintenance Centre</strong>, a cutting-edge maintenance facility, where we deliver exceptional Maintenance, Repair, and Overhaul (MRO) services for the engines of Emirates fleets. Our integrated team excels in Engine Technical Services (ETS), Propulsion Planning and Logistics, and more, all within our advanced Engine Shops and Test Cell. With a strong commitment to quality and safety, we streamline processes to strip, inspect, and rebuild engines seamlessly in one state-of-the-art location. Join us to be part of a team where precision and excellence drive every operation.</p> <p>As <strong>EEMC Engineering Repairs Coordinator</strong>, you will plan, monitor and administer progress of aftermarket processes supporting efficient management of repair/ overhaul/modification of components and engine at the repair service providers, at optimal cost and within agreed repair turnaround time (RTAT).</p> <p> <strong>In this role, you will:</strong> </p> <ul> <li>Ensure effective stakeholder communication as part of the management of processes and in enabling clear communication for better end-to-end planning and control across the process chain.</li> <li>Maintain close coordination with all relevant stakeholders including but not limited to Material Planning, Overhaul workshops, Fleet Technical Management etc. to support Material Service Level KPI.</li> <li>Coordinate with repair service providers/stakeholders to ensure that repairs processes are carried out efficiently and effectively.</li> </ul> <p> <br> </p> <p> <strong>Emirates Engine Maintenance Centre (EEMC) Component Repair</strong> </p> <ul> <li>Ensure the repair work called out on the Repair Order (RO) is in accordance with the engine manual and liaise with the Production Inspector to correct any discrepancies noted.</li> <li>Ensure that all the Service Bulletin (SB) and Airworthiness Directive (AD) are called out on the Repair Order (RO) as per engine Work scope.</li> <li>Ensure outgoing Repair Orders have all the relevant documents attached before handing over the shipment for processing.</li> <li>Co-ordinate with internal and external stake holders for any queries raised against a repair call out from the vendor and provide revised Repair Orders as required.</li> <li>Extract and evaluate all sets of data relating to In-House Capability or Alternate Repair &amp; Supply. Liaise with relevant stakeholders for the compilation of the information and analysis to assist in the decision-making process.</li> <li>Maintain Vendor and Part Level RO performance data to allow for vendor management activities to take place.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>12 years of schooling or equivalent</li> <li>Technical qualification / Degree would be an advantage.</li> <li>Minimum 3+ years experience in an Airline Engineering, Supply Chain, MRO or Procurement function.</li> <li>Relevant experience may include; Supply Chain Management, Warehouse &amp; Logistics, Repairs Management, Material Planning / Material Support, Inventory Control, Technical Purchasing.</li> <li>Preference for candidates with supervisory experience in Engineering Repairs Management, ideally within an Airline, Third-party maintenance / MRO base, large engineering organisation.</li> <li>Candidates from other industries may be considered where they have a strong educational background and experience handling high-value, technically complex products.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are looking for a Customer Engineer to deliver field-based technical support across an assigned territory in the UAE. You will install, maintain and repair customer equipment, with a particular focus on ATMs, kiosks, retail point-of-sale systems, PCs, workstations, printers and related peripherals.<br> <br> You will take ownership of customer incidents from initial response through resolution or appropriate escalation, helping to maintain service continuity and meet agreed Service Level Agreements. This role is well suited to an early-career technical professional who enjoys practical problem-solving, customer interaction and working independently in a field environment.<br> <br> This position forms part of NCR Atleos’ Emiratisation hiring programme and is open exclusively to UAE Nationals.<br> <br> Key Areas of Responsibility<br> <br> •Installing, maintaining and repairing supported equipment across an assigned territory, including ATMs, kiosks, retail point-of-sale systems, PCs, workstations, printers and peripherals.<br> •Diagnosing technical issues, completing minor repairs, modular swaps and component replacements, and escalating more complex incidents to the appropriate support team.<br> •Taking ownership of customer incidents through resolution, while meeting agreed service levels and keeping customers informed of progress.<br> •Performing preventative maintenance and site-preparation activities, including equipment staging, cabling, installation support and basic testing.<br> •Building effective working relationships with customers, colleagues, the Control Tower, Call Centre teams and security escorts while representing NCR Atleos professionally.<br> •Maintaining accurate service records, customer asset data, parts inventory, expenses and activity reports, while safeguarding assigned tools, software, vehicles and documentation.<br> •Following all applicable security and safety procedures when working on ATMs, at financial institutions and at other customer locations.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Basic Qualifications<br> <br> •High school diploma or an ITE, polytechnic or equivalent technical qualification in electronics, communications engineering, IT or a related discipline.<br> •Up to one year of relevant experience in field service, retail EPOS installation or maintenance, PC hardware support, electronics or a related technical environment.<br> •Working knowledge of Windows operating systems, Microsoft Office and PC hardware, including desktops, peripherals and basic networking equipment.<br> •Strong mechanical and electrical aptitude, with good troubleshooting and problem-solving skills.<br> •Ability to work independently, manage priorities and deliver accurate work within agreed deadlines.<br> •Strong customer-service and interpersonal skills, with the ability to communicate effectively with customers and internal teams.<br> •Ability to travel within the assigned territory, safely lift and carry tools or parts weighing up to 50 lbs. (approximately 23 kg), and work a flexible schedule that may include rotating shifts, nights, weekends, overtime and on-call support.<br> •UAE citizenship, as this position forms part of NCR Atleos’ Emiratisation hiring programme.<br> <br> Preferred Qualifications<br> <br> •Associate degree or equivalent technical qualification.<br> •CompTIA A+ certification or equivalent hardware-support certification.<br> •CCNA certification or foundational networking knowledge.<br> •Previous experience supporting NCR Atleos or similar ATM, kiosk, EPOS or self-service equipment.<br> </div>

<p><br><strong>Position:</strong> Enterprise Account Executive<br><strong>Experience:</strong> 0 - 3+ Years Experience Candidates May Apply<br><strong>Employment Type:</strong> Internship / Full Time<br><strong>Industry:</strong> AI Consulting & Implementation<br><strong>Location:</strong> One Central, Near World Trade Centre, Dubai, UAE</p><p><br><strong>About the Role</strong></p><p>Mirchandani Technologies is looking for enthusiastic and driven <strong>Business Development Executives </strong>to join our growing sales team in Dubai.</p><p><br>This opportunity is open to both <strong>freshers and experienced professionals</strong> who are interested in building a career in <strong>Enterprise Sales, Client Relationship Management, and AI-First technology solutions</strong>.</p><p><br>You will be responsible for identifying potential clients, generating business opportunities, understanding customer requirements, and supporting the growth of our enterprise client base.<br><br><br><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Find business opportunities with Enterprise Accounts.</strong> Research industries, map the enterprises ripe for AI, and open doors where they need us.</p></li><li><p><strong>Start conversations that matter.</strong> Calls, emails, LinkedIn, events; get in front of real decision-makers and earn their attention.</p></li><li><p><strong>Translate business problems into AI solutions.</strong> Dig into what's slowing a client down, then shape the fit. Diagnose, don't pitch.</p></li><li><p><strong>Own your pipeline like a Founder.</strong> The CRM isn't admin , it's your forecast and your next win. We value Consistency in the long run.</p></li><li><p><strong>Co-ordinate with Teams to Drive Business Growth.</strong> Work with our tech and delivery teams to build proposals for clients.</p></li><li><p><strong>Chase targets worth hitting.</strong> Clear goals, real ownership, a direct line from your effort to our growth.</p></li><li><p><strong>Your role is to stay at the frontier.</strong> AI moves fast. Keeping up is part of the job, and it makes you the person clients call first. You will be the face of the company for our clients; on social media, events, calls, and meetings.<br><br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Who We're Looking For</strong></p><ul><li><p><strong>You can lead the conversation in a room or a call</strong>. Whether you've closed enterprise deals or you're just naturally the person people listen to, you communicate clearly, professionally, and with confidence in front of business clients.</p></li><li><p><strong>You already either know B2B sales or you're eager to learn it. </strong>Experience in enterprise, IT services, or B2B sales is a real plus — but if you're at the start of your career and genuinely motivated to master how businesses buy, we'll teach you the rest.</p></li><li><p><strong>You can find and qualify real opportunities.</strong> You understand customer mindset and can filter leads at each stage, and have the curiosity and persistence to figure out who's worth chasing and who isn't.</p></li><li><p><strong>Bring the mindset to build relationships, not just contacts.</strong> Negotiation, follow-through, and the instinct to understand what a client actually needs before positioning a solution.</p></li><li><p><strong>You're Self-Driven and wired for targets.</strong> You are self-driven and can lead your own targets and responsibilities and maintain a consistent sales pipeline.</p></li></ul><p><br>Candidates from both technical and non-technical backgrounds are welcome to apply, provided they have a strong interest in sales and technology.</p>

<strong>Remote | Full-Time | U.S. Eastern Time<br><br></strong><strong>Annual Target Earnings: C$40,000–C$50,000<br><br></strong><strong>The Opportunity<br><br></strong>Langford Staffing is recruiting experienced Outbound Appointment Setters for a client operating high-volume consumer outreach campaigns.<br><br>You will contact company-provided leads through an automatic dialer, introduce the campaign, ask qualification questions, respond to objections, and move interested consumers to the next step.<br><br>For most campaigns, the preferred outcome is an immediate warm or live transfer to a sales representative. You will not complete the final sale.<br><br><strong>How To Apply<br><br></strong>Apply with your résumé. If your background aligns with the position, you will receive a link to complete a short pre-recorded video interview within 24–48 hours.<br><br>The interview includes realistic calling scenarios designed to evaluate your communication, objection handling, judgment, and coachability.<br><br><strong>What You’ll Do<br><br></strong><ul><li>Make high-volume outbound calls using an automatic dialer.</li><li>Gain the consumer’s attention quickly.</li><li>Deliver clear and professional call openings.</li><li>Ask required qualification questions.</li><li>Handle objections and initial rejection.</li><li>Build interest without using aggressive or misleading tactics.</li><li>Ask qualified consumers to speak with a sales representative.</li><li>Complete warm and live transfers.</li><li>Schedule callbacks or appointments when required.</li><li>Record accurate notes, outcomes, and call dispositions.</li><li>Follow campaign scripts, qualification requirements, and opt-out procedures.</li><li>Meet hourly and daily performance targets.<br><br></li></ul>Campaigns may involve health benefits, insurance, telecommunications, or other consumer services.<br><br><strong>Required Experience<br><br></strong><ul><li>Three or more years of experience in appointment setting, outbound calling, telesales, lead generation, call-centre sales, or live transfers.</li><li>Experience using an automatic or predictive dialer.</li><li>Experience qualifying consumers before scheduling an appointment or completing a transfer.</li><li>Strong objection-handling and persuasive communication skills.</li><li>Experience working toward transfer, appointment, conversion, or call targets.</li><li>Clear and professional spoken English.</li><li>The ability to remain calm with impatient, skeptical, or difficult consumers.</li><li>Strong listening skills and the ability to adjust your response.</li><li>Accurate CRM and call-disposition habits.</li><li>Willingness to receive coaching and apply feedback.</li><li>Full-time availability during U.S. Eastern Time calling hours.<br><br></li></ul>Experience with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode, or a similar dialer is preferred.<br><br><strong>Remote Work Requirements<br><br></strong>You must have:<br><br><ul><li>A computer with at least 16 GB of RAM.</li><li>Dual monitors, including an external monitor of at least 22 inches.</li><li>A wired USB noise-cancelling headset.</li><li>A webcam.</li><li>A quiet workspace suitable for continuous calls.</li><li>Wired internet with at least 100 Mbps download and 10 Mbps upload.</li><li>Backup internet and power arrangements.</li><li>The ability to use a dialer, CRM, and campaign system simultaneously.<br><br></li></ul><strong>What Success Looks Like<br><br></strong>Success will be measured through:<br><br><ul><li>Qualified and accepted live transfers.</li><li>Appointments or scheduled callbacks when applicable.</li><li>Hourly and daily calling results.</li><li>Objection-handling effectiveness.</li><li>Qualification accuracy.</li><li>Call quality and professionalism.</li><li>Accurate notes and dispositions.</li><li>Attendance and schedule adherence.</li><li>Compliance with campaign requirements.<br><br></li></ul><strong>Who Will Succeed<br><br></strong>The right candidate can connect with consumers quickly, respond naturally to objections, and confidently ask for the next step.<br><br>You should be comfortable with continuous calling, frequent rejection, and performance targets.<br><br>You do not need to deliver a perfect script immediately. You must have a strong communication foundation, remain open to coaching, and apply feedback quickly.

<p><strong>Job Summary</strong></p><p>We are seeking experienced <strong>L3 IT Support Engineers</strong> to provide advanced technical support across infrastructure, applications, and network environments. The role focuses on complex issue resolution, root cause analysis, system administration, and ensuring high availability of IT services in line with SLAs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>advanced (L3) technical support</strong> for escalated hardware, software, and network issues</li><li>Perform <strong>in-depth troubleshooting and root cause analysis (RCA)</strong> for recurring and critical incidents</li><li>Manage and administer <strong>Active Directory</strong> (user management, group policies, access control)</li><li>Support and troubleshoot <strong>Microsoft Office 365</strong> and related services (Exchange Online, Teams, SharePoint)</li><li>Handle <strong>incident, problem, and change management</strong> as per ITIL practices</li><li>Monitor system performance and ensure <strong>high availability and uptime</strong></li><li>Work on <strong>patching, system upgrades, and configuration management</strong></li><li>Collaborate with infrastructure, network, and security teams for issue resolution</li><li>Maintain and improve <strong>documentation, SOPs, and knowledge base</strong></li><li>Support <strong>on-call rotations and critical incident management</strong></li></ul><p><br></p><p><strong>Required Skills &amp; Qualifications</strong></p><ul><li><strong>6 years</strong> of minimum experience in <strong>IT Support / Infrastructure Support</strong></li><li>Strong troubleshooting expertise in <strong>Windows environments, hardware, and enterprise applications</strong></li><li>Hands-on experience with <strong>Active Directory (GPOs, user access, security policies)</strong></li><li>Strong knowledge of <strong>Microsoft Office 365 administration and support</strong></li><li>Experience with <strong>ticketing tools</strong> (ServiceNow, Jira, Zendesk, etc.)</li><li>Solid understanding of <strong>networking concepts</strong> (DNS, DHCP, TCP/IP, VPN)</li><li>Experience in <strong>incident management, problem management, and RCA</strong></li><li>Ability to handle <strong>high-priority incidents and escalations</strong></li><li>Good communication and stakeholder handling skills</li></ul><p><br></p><p><strong>Preferred / Nice-to-Have Skills</strong></p><ul><li><strong>ITIL Foundation certification</strong></li><li>Experience with <strong>Azure / Microsoft 365 Admin Center</strong></li><li>Exposure to <strong>endpoint management tools</strong> (Intune, SCCM)</li><li>Knowledge of <strong>security best practices and compliance standards</strong></li><li>Experience in <strong>enterprise or managed services environments</strong></li></ul>

<p><strong>Job Summary</strong></p><p>We are seeking experienced <strong>L3 IT Support Engineers</strong> to provide advanced technical support across infrastructure, applications, and network environments. The role focuses on complex issue resolution, root cause analysis, system administration, and ensuring high availability of IT services in line with SLAs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>advanced (L3) technical support</strong> for escalated hardware, software, and network issues</li><li>Perform <strong>in-depth troubleshooting and root cause analysis (RCA)</strong> for recurring and critical incidents</li><li>Manage and administer <strong>Active Directory</strong> (user management, group policies, access control)</li><li>Support and troubleshoot <strong>Microsoft Office 365</strong> and related services (Exchange Online, Teams, SharePoint)</li><li>Handle <strong>incident, problem, and change management</strong> as per ITIL practices</li><li>Monitor system performance and ensure <strong>high availability and uptime</strong></li><li>Work on <strong>patching, system upgrades, and configuration management</strong></li><li>Collaborate with infrastructure, network, and security teams for issue resolution</li><li>Maintain and improve <strong>documentation, SOPs, and knowledge base</strong></li><li>Support <strong>on-call rotations and critical incident management</strong></li></ul><p><br></p><p><strong>Required Skills &amp; Qualifications</strong></p><ul><li><strong>6 years</strong> of minimum experience in <strong>IT Support / Infrastructure Support</strong></li><li>Strong troubleshooting expertise in <strong>Windows environments, hardware, and enterprise applications</strong></li><li>Hands-on experience with <strong>Active Directory (GPOs, user access, security policies)</strong></li><li>Strong knowledge of <strong>Microsoft Office 365 administration and support</strong></li><li>Experience with <strong>ticketing tools</strong> (ServiceNow, Jira, Zendesk, etc.)</li><li>Solid understanding of <strong>networking concepts</strong> (DNS, DHCP, TCP/IP, VPN)</li><li>Experience in <strong>incident management, problem management, and RCA</strong></li><li>Ability to handle <strong>high-priority incidents and escalations</strong></li><li>Good communication and stakeholder handling skills</li></ul><p><br></p><p><strong>Preferred / Nice-to-Have Skills</strong></p><ul><li><strong>ITIL Foundation certification</strong></li><li>Experience with <strong>Azure / Microsoft 365 Admin Center</strong></li><li>Exposure to <strong>endpoint management tools</strong> (Intune, SCCM)</li><li>Knowledge of <strong>security best practices and compliance standards</strong></li><li>Experience in <strong>enterprise or managed services environments</strong></li></ul>

<p><strong>Job Summary</strong></p><p>We are seeking experienced <strong>L3 IT Support Engineers</strong> to provide advanced technical support across infrastructure, applications, and network environments. The role focuses on complex issue resolution, root cause analysis, system administration, and ensuring high availability of IT services in line with SLAs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>advanced (L3) technical support</strong> for escalated hardware, software, and network issues</li><li>Perform <strong>in-depth troubleshooting and root cause analysis (RCA)</strong> for recurring and critical incidents</li><li>Manage and administer <strong>Active Directory</strong> (user management, group policies, access control)</li><li>Support and troubleshoot <strong>Microsoft Office 365</strong> and related services (Exchange Online, Teams, SharePoint)</li><li>Handle <strong>incident, problem, and change management</strong> as per ITIL practices</li><li>Monitor system performance and ensure <strong>high availability and uptime</strong></li><li>Work on <strong>patching, system upgrades, and configuration management</strong></li><li>Collaborate with infrastructure, network, and security teams for issue resolution</li><li>Maintain and improve <strong>documentation, SOPs, and knowledge base</strong></li><li>Support <strong>on-call rotations and critical incident management</strong></li></ul><p><br></p><p><strong>Required Skills &amp; Qualifications</strong></p><ul><li><strong>6 years</strong> of minimum experience in <strong>IT Support / Infrastructure Support</strong></li><li>Strong troubleshooting expertise in <strong>Windows environments, hardware, and enterprise applications</strong></li><li>Hands-on experience with <strong>Active Directory (GPOs, user access, security policies)</strong></li><li>Strong knowledge of <strong>Microsoft Office 365 administration and support</strong></li><li>Experience with <strong>ticketing tools</strong> (ServiceNow, Jira, Zendesk, etc.)</li><li>Solid understanding of <strong>networking concepts</strong> (DNS, DHCP, TCP/IP, VPN)</li><li>Experience in <strong>incident management, problem management, and RCA</strong></li><li>Ability to handle <strong>high-priority incidents and escalations</strong></li><li>Good communication and stakeholder handling skills</li></ul><p><br></p><p><strong>Preferred / Nice-to-Have Skills</strong></p><ul><li><strong>ITIL Foundation certification</strong></li><li>Experience with <strong>Azure / Microsoft 365 Admin Center</strong></li><li>Exposure to <strong>endpoint management tools</strong> (Intune, SCCM)</li><li>Knowledge of <strong>security best practices and compliance standards</strong></li><li>Experience in <strong>enterprise or managed services environments</strong></li></ul>

<p><strong>Job Summary</strong></p><p>We are seeking experienced <strong>L3 IT Support Engineers</strong> to provide advanced technical support across infrastructure, applications, and network environments. The role focuses on complex issue resolution, root cause analysis, system administration, and ensuring high availability of IT services in line with SLAs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>advanced (L3) technical support</strong> for escalated hardware, software, and network issues</li><li>Perform <strong>in-depth troubleshooting and root cause analysis (RCA)</strong> for recurring and critical incidents</li><li>Manage and administer <strong>Active Directory</strong> (user management, group policies, access control)</li><li>Support and troubleshoot <strong>Microsoft Office 365</strong> and related services (Exchange Online, Teams, SharePoint)</li><li>Handle <strong>incident, problem, and change management</strong> as per ITIL practices</li><li>Monitor system performance and ensure <strong>high availability and uptime</strong></li><li>Work on <strong>patching, system upgrades, and configuration management</strong></li><li>Collaborate with infrastructure, network, and security teams for issue resolution</li><li>Maintain and improve <strong>documentation, SOPs, and knowledge base</strong></li><li>Support <strong>on-call rotations and critical incident management</strong></li></ul><p><br></p><p><strong>Required Skills &amp; Qualifications</strong></p><ul><li><strong>6 years</strong> of minimum experience in <strong>IT Support / Infrastructure Support</strong></li><li>Strong troubleshooting expertise in <strong>Windows environments, hardware, and enterprise applications</strong></li><li>Hands-on experience with <strong>Active Directory (GPOs, user access, security policies)</strong></li><li>Strong knowledge of <strong>Microsoft Office 365 administration and support</strong></li><li>Experience with <strong>ticketing tools</strong> (ServiceNow, Jira, Zendesk, etc.)</li><li>Solid understanding of <strong>networking concepts</strong> (DNS, DHCP, TCP/IP, VPN)</li><li>Experience in <strong>incident management, problem management, and RCA</strong></li><li>Ability to handle <strong>high-priority incidents and escalations</strong></li><li>Good communication and stakeholder handling skills</li></ul><p><br></p><p><strong>Preferred / Nice-to-Have Skills</strong></p><ul><li><strong>ITIL Foundation certification</strong></li><li>Experience with <strong>Azure / Microsoft 365 Admin Center</strong></li><li>Exposure to <strong>endpoint management tools</strong> (Intune, SCCM)</li><li>Knowledge of <strong>security best practices and compliance standards</strong></li><li>Experience in <strong>enterprise or managed services environments</strong></li></ul>

<div> <div>Closing on: Nov 30, 2026</div> </div> <div> <div> <div> <div> <i> </i> <strong>Profession: </strong> general practitioner </div> <div> <i> </i> <strong>Job Location: </strong> abu dhabi </div> </div> </div> </div> <div> <p>Are you a qualified General Practitioner (GP) looking for Emergency Medicine job opportunities in Abu Dhabi, United Arab Emirates? A General Practitioner Emergency Medicine vacancy has been advertised in Abu Dhabi for eligible medical professionals with relevant clinical experience in hospitals, primary healthcare centres, or emergency departments.</p> <div> </div> <p> <strong>Job Vacancy Details</strong> </p> <p> Position: General Practitioner Emergency Medicine<br> Location: Abu Dhabi, United Arab Emirates<br> Department: Emergency Medicine<br> Experience: Minimum 2 years of relevant post-internship experience for non-UAE nationals, subject to the stated exemptions<br> Application Deadline: 30 November 2026</p> <p> <strong>Eligibility &amp; Qualifications</strong> </p> <p> Medical qualification meeting the applicable professional requirements<br> Relevant experience in a hospital, primary healthcare centre, or emergency department<br> Minimum 2 years of relevant post-internship experience for non-UAE nationals<br> UAE nationals and graduates of UAE medical schools may qualify without additional experience after internship<br> Appropriate medical licensing eligibility according to the relevant authority<br> Strong clinical assessment, diagnosis, and patient management skills<br> Ability to work under Consultant or Specialist Physician supervision</p> <p> <em>Certain applicants accepted into applicable accredited residency programmes may qualify for additional exemptions.</em> </p> <p> <strong>Key Job Responsibilities</strong> </p> <p> Provide safe, evidence-based patient care<br> Examine, assess, diagnose, and treat patients under senior physician supervision<br> Participate in daily ward rounds and patient reassessment<br> Review laboratory investigations and diagnostic results<br> Assist with emergency patient management and appropriate referrals<br> Maintain accurate clinical records and patient documentation<br> Collaborate with multidisciplinary healthcare teams<br> Participate in patient safety and quality improvement activities<br> Provide rotational on-call coverage, including nights, weekends, and public holidays</p> <p>Eligible candidates are encouraged to apply through the employer s official recruitment platform before the deadline.<br><br></p></div>

<p><strong>Job Summary</strong></p><p>We are seeking experienced <strong>L3 IT Support Engineers</strong> to provide advanced technical support across infrastructure, applications, and network environments. The role focuses on complex issue resolution, root cause analysis, system administration, and ensuring high availability of IT services in line with SLAs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>advanced (L3) technical support</strong> for escalated hardware, software, and network issues</li><li>Perform <strong>in-depth troubleshooting and root cause analysis (RCA)</strong> for recurring and critical incidents</li><li>Manage and administer <strong>Active Directory</strong> (user management, group policies, access control)</li><li>Support and troubleshoot <strong>Microsoft Office 365</strong> and related services (Exchange Online, Teams, SharePoint)</li><li>Handle <strong>incident, problem, and change management</strong> as per ITIL practices</li><li>Monitor system performance and ensure <strong>high availability and uptime</strong></li><li>Work on <strong>patching, system upgrades, and configuration management</strong></li><li>Collaborate with infrastructure, network, and security teams for issue resolution</li><li>Maintain and improve <strong>documentation, SOPs, and knowledge base</strong></li><li>Support <strong>on-call rotations and critical incident management</strong></li></ul><p><br></p><p><strong>Required Skills &amp; Qualifications</strong></p><ul><li><strong>6 years</strong> of minimum experience in <strong>IT Support / Infrastructure Support</strong></li><li>Strong troubleshooting expertise in <strong>Windows environments, hardware, and enterprise applications</strong></li><li>Hands-on experience with <strong>Active Directory (GPOs, user access, security policies)</strong></li><li>Strong knowledge of <strong>Microsoft Office 365 administration and support</strong></li><li>Experience with <strong>ticketing tools</strong> (ServiceNow, Jira, Zendesk, etc.)</li><li>Solid understanding of <strong>networking concepts</strong> (DNS, DHCP, TCP/IP, VPN)</li><li>Experience in <strong>incident management, problem management, and RCA</strong></li><li>Ability to handle <strong>high-priority incidents and escalations</strong></li><li>Good communication and stakeholder handling skills</li></ul><p><br></p><p><strong>Preferred / Nice-to-Have Skills</strong></p><ul><li><strong>ITIL Foundation certification</strong></li><li>Experience with <strong>Azure / Microsoft 365 Admin Center</strong></li><li>Exposure to <strong>endpoint management tools</strong> (Intune, SCCM)</li><li>Knowledge of <strong>security best practices and compliance standards</strong></li><li>Experience in <strong>enterprise or managed services environments</strong></li></ul>