Call Center Jobs in UAE

HUMAN RESOURCES VISIONWe will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honestly and ethically in everything we do; aspiring to be the employer of choice.<br>POSITION PURPOSETo ensure a high level of Product Knowledge among Guest Contact Center team. Supervise all Guest Contact Center team’s performance. Handling all normal duties related to the Guest Contact Center department and Empower guest experience program in line with Sheraton Brand Standards. To develop a thorough knowledge of the Front Office department’s operation and to work close with the other departments of the Hotel. Ensure that all related tasks assigned to Guest Contact Center are accurately and efficiently performed. Act proactively to solve guest’s complaints, issues and/or defects. Keep the Guest Contact Center equipment (switchboards, faxes, photocopier, Let’schat phone, satellite phone etc.) in excellent functional condition at all times. Monitor, Control and ensure consistent proper communication of emergency situations to the hotel department heads.<br>ESSENTIAL FUNCTIONSEnsure that services provided are in harmony with our Sheraton & Marriott core values, complying with hospitality brand standards. Ensure that our guests receive an on brand personalized experience over the phone, Let’schat and GXP chat. Acknowledge and recognize loyal members and deliver the appropriate welcome over the phone Let’schat and GXP chat. Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the QA, Forbes, Let’schat and IFH inspection.live the Sheraton Brand Differentiators (Sheraton Signature sleep Experience, Sheraton Fitness, Paired, and Sheraton Club).100% daily usage of the Guest planning screen report to deliver global personalized service successfully to our guests. Ensure strong knowledge of: (knowledge test results to reach 90% or above)a. Telephone etiquettesb. Loyalty Membership guest tiers and benefitsc. Upsell program.d. Check out for children program.e. Make a green choice program and maintain a proper tracking and issuing guests’ vouchers.f. Bomb threats and emergencies calls.g. Marsha and empower guest experience platform. Ensure smooth and clear communication between Guest Contact Center and the rest of the hotel. Ensure compliance with PCI policies. As a GXP Admin User to:Ensure that guests’ requests are fulfilled and closed in GXP within the set standard of 15 minutes as average response time and to ensure guest’s Negative cases are closed in GXP within the set standard of 15 minutes from the time the complaint was received while ensuring that guests are appropriately compensated and guests are satisfied. Use GXP to update guests’ profiles with service requests, Negative cases, preferences and any other comments/information acquired during stay. Ensure Quality cases are entered into GXP, and correct events accordingly. Arrange monthly negative cases and compensation report. Monitor property GXP performance, to run the monthly report and to share it with HODS . To Share monthly with HODS the top repeated guest requests, negative cases and workorder. Maintain the GXP users. To control all SNA , Customer Care, partnership benefit , your 500 choice Cases and follow up with concerned department to ensure the closure with timely manner. To keep up the maintenance of the GXP and communicate any system faulty with GXP helpdesk. Create the GXP awareness culture among the hotel departments. Trouble Shoot and/or assist guests with internet issues. Share the Guest Voice results among his/her team, take necessary actions for performance improvement when needed. Set development plans for the department. To identify training needs and conduct training sessions to the Guest Contact Center team members. To handle new comers and ensure they are well trained before handle boards. With coordination with IT and Engineering overseas the PABX and ensure the system is working well without interruption. Ensure the hotel department telephone list is updated, refreshed and distributed monthly. Perform continuous TEST CALLS to check and correct telephone etiquette throughout the hotel. Be and ensure his/her team members are well up to date with all hotel features, facilities, packages and other information. Assist the hotel revenue by selling the hotel rooms and outlets by taking the overflow calls whenever rooms, F&B reservation and sales associates not available by taking message and arrange a call back. Have sufficient information about local surrounding areas to able to provide guests with choices and/or alternatives when requesting for assistance. Build positive, effective and on brand relationships with internal and external customers. Actively participate in the hotel sustainability, community and OI activities. Ensure proper grooming of his/her associates at all times as per hotel guidelines Ensure effective and efficient communication within the department and with the other hotel departments.<br>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESComputer Skills Excellent training skills Opera knowledge GXP knowledge Team work spirit Excellent command of English Additional language will be an advantage Excellent communication and follow up skills Prompt and caring with guest services experience Honesty, integrity and ownership<br>QUALIFICATION STANDARDSWe do expect that you do have the experiences/ behaviors below. You:Have the ability to effectively communicate with other departments;Embrace and value operational guidelines and brand standards;Possess superior analytical skills;Have the ability to plan and prioritize in order to achieve deadlines;Have the awareness of maximizing the returns to all stakeholders;Are adaptable to the ideas of different cultures, settings and situations;Enjoy working in a team setting;Do build lasting relationships with internal and external customers;Have immaculate personal presentation e.g. grooming and conversational ability;Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;Have knowledge of hotel computer systems and other IT related applications;Uphold ethical business practices.<br>EDUCATIONBachelor degree required.

ROLE SUMMARYThe Associate Manager - DC Inventory leads the inventory control function within the Distribution Centre, ensuring inventory accuracy across all operations while minimizing stock losses. The role oversees daily inventory activities including goods receiving, stock management, replenishment, order allocation and preparation, shipment invoicing, and supplier compliance to Distribution Centre standards.<br>ROLE PROFILELead inventory control operations across the Distribution Centre, ensuring high inventory accuracy and minimizing stock losses throughout the logistics process. Oversee daily inventory activities including goods receiving, stock management, replenishment, order allocation, order preparation, and shipment invoicing. Manage and optimize inventory tracking systems, cycle counts, physical stock audits, and inventory adjustments to maintain accurate records. Analyze inventory performance, stock aging, shortages, losses, and supplier compliance, while implementing corrective actions and continuous improvement initiatives. Ensure effective warehouse management system (WMS) configuration and adherence to inventory management principles such as FIFO, FEFO, and LIFO. Drive operational efficiency by improving logistics processes, reducing costs, resolving system-related issues, and enhancing productivity within the Distribution Centre. Develop, coach, and manage the inventory team through performance management, training, succession planning, and workforce development initiatives. Ensure compliance with company policies, financial procedures, security standards, budgets, and cross-functional coordination to support overall business objectives.<br>REQUIREMENTSEnsure high service levels across inventory operations by maintaining accurate order allocation, inbound receiving, stock management, and outbound dispatch processes. Drive inventory accuracy and control measures to minimize stock discrepancies, shrinkage, and inventory losses. Identify and implement operational efficiency initiatives to reduce logistics and inventory management costs. Maintain accurate inventory master data, parameters, and system configurations within the Warehouse Management System (WMS). Ensure proper storage, security, safety, and hygiene standards for all goods received, stored, and distributed through the Distribution Centre. Strong analytical and inventory management skills, with expertise in WMS, inventory control, forecasting, advanced Excel, and 6+ years of relevant managerial experience.

We are looking for an experienced Manager – Data Center to lead and grow our Data Center EPC business. The role will be responsible for driving business growth, supporting new opportunities and bids, providing technical leadership, and ensuring successful project delivery.<br>Key Responsibilities Lead the Data Center EPC business line, including strategy, growth plans and business targets. Identify and develop new business opportunities and build strong relationships with clients, OEMs, technology vendors, consultants and delivery partners. Coordinate with Sales, Bidding and Technical teams throughout the opportunity and tendering process. Participate in client meetings, technical presentations and negotiations to support new project awards. Review and approve technical solutions covering power, cooling, BMS/DCIM, ICT/ELV and control systems. Conduct technical due diligence, feasibility assessments and constructability reviews during pre-bid stages. Develop and maintain standardized technical specifications, design templates and best practices. Review BOQs, material specifications and technical submittals for compliance and accuracy. Support tendering, estimation, value engineering, vendor evaluation and equipment selection. Provide technical and commercial support for contract scope, risks, assumptions and exclusions. Support project execution to ensure delivery within budget, schedule, quality and safety requirements. Ensure quality and commissioning requirements are properly incorporated into project delivery. Coordinate with Electrical, Mechanical, Civil/Structural and IT Infrastructure teams for integrated Data Center solutions. Lead, mentor and develop the Data Center technical team.<br>Requirements Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a closely related discipline.10–15 years of total experience, preferably in EPC / Design-Build environments. Strong experience in Data Center projects is highly preferred. Strong understanding of Data Center systems, including:Power infrastructure Cooling systems ICT / ELVBMS / DCIMControls Reliability and availability concepts Commissioning readiness Strong experience in tendering, estimation, value engineering and contract risk management. Proven experience in client management and multidisciplinary project coordination. Strong leadership, communication, stakeholder management and decision-making skills.<br>Preferred Certifications PMPPRINCE2 Practitioner NEBOSH IGCDCP / Certified Data Centre Professional (EPI)<br>Ideal Candidate We are looking for a business-oriented Data Center leader, not only a project execution professional. The ideal candidate should be able to combine technical expertise, EPC/bidding experience, commercial understanding, client management and team leadership to grow and deliver Data Center projects successfully.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A leading Dental Healthcare Center in the UAE is seeking an experienced <strong>Consultant Dermatologist (Western Qualified)</strong> to join its multidisciplinary team. The successful candidate will provide comprehensive medical, surgical, and aesthetic dermatology services while delivering exceptional patient care in accordance with international clinical standards and UAE healthcare regulations.</p><br><p>The Consultant will diagnose and treat a wide range of skin, hair, and nail disorders and perform advanced cosmetic dermatology procedures using state-of-the-art technologies. Working collaboratively with dental, cosmetic, and allied healthcare professionals, the Consultant will contribute to the center's reputation for excellence in patient care and clinical outcomes.</p><br> </div>

We're looking for a seasoned Estimation Engineer to own MEP cost planning and pricing for hyperscale data center projects. You'll partner with design, procurement, and construction teams to deliver accurate, competitive estimates that balance cost with the mission-critical reliability these facilities demand. This is a hands-on senior role where your estimates directly shape project viability and execution strategy. Key Responsibilities Prepare Class 5–1 MEP cost estimates (conceptual through detailed) following AACE standards, covering HVAC, electrical distribution, UPS, generators, fire protection, plumbing, BMS, and low-voltage systems Execute detailed quantity take-offs from drawings, specifications, and BIM models; develop cost breakdowns across labor, materials, equipment, subcontractors, indirects, escalation, and contingency Solicit, evaluate, and benchmark subcontractor and supplier quotes; conduct bid comparisons and deliver commercial recommendations to leadership Collaborate with design engineers, preconstruction, procurement, and operations teams to validate scope, align assumptions, and identify cost and schedule risks Support value engineering and constructability reviews to optimize costs without compromising redundancy or reliability requirements critical to data center operations Maintain and evolve historical cost databases, benchmarks, and metrics specific to data center MEP systems; prepare basis of estimate (BOE) documents and client-ready presentations Ensure all estimates comply with company standards, governance frameworks, and SOX/internal control requirements Requirements Bachelor's degree in Mechanical Engineering, Electrical Engineering, Construction Management, Quantity Surveying, or related field5–8+ years of MEP estimating experience in commercial, industrial, or mission-critical construction environments Proven experience estimating data center projects (hyperscale, enterprise, or colocation facilities) — this is strongly preferred and a key differentiator Proficiency with BIM software (Revit, Navisworks) and estimating tools (e.g., Bluebeam, Touchplan, or equivalent); SQL or data analytics skills a plus Strong working knowledge of HVAC, electrical distribution, UPS/generator systems, fire protection, and BMS in data center contexts Demonstrated ability to solicit, analyze, and negotiate subcontractor and supplier quotes; experience benchmarking costs against industry standards Nice to have: AACE certification (CCC or CEP), experience with AWS/Azure/hyperscaler technical requirements, or familiarity with data center operational metrics (PUE, redundancy tiers)

Description<br><br>AWS have an exciting Data Center Technician/Engineer opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.<br><br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases.<br><br>You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.<br><br>Key job responsibilities<br><br>Execution & Troubleshooting<br><br> Perform a variety of DCO procedures including break-and-fix repairs, host-level decommissions (HLD), server rack decommissions (SRD), media removal, media destruction, and first responder duties Troubleshoot hardware issues using SOPs and available documentation; escalate when actions deviate from established procedures.<br><br>Scope & Decision-Making<br><br> Operate across one or more process paths within the DCO team, applying knowledge to determine the correct task or procedure — including slight deviations — to achieve desired outcomes Work is reviewed daily by supervision.<br><br>Communication & Collaboration<br><br> Communicate clearly via tickets, SIMs, task tracking entries, and write-ups Participate effectively in team meetings and present work to leaders<br><br>Impact & Process Improvement<br><br> Deliver work that impacts team metrics including ticket resolution, decom throughput, and safety compliance Take action to improve operational excellence within DCO workflows<br><br>Safety & Compliance<br><br> Adhere to all DC safety protocols during red zone (RZ) and floor operations Support safety inspections and maintain site compliance standards<br><br>Basic Qualifications<br><br> UAE National Only with a valid family book Experience with computer hardware troubleshooting and repair Experience in computer networking High school or equivalent diploma<br><br>Preferred Qualifications<br><br> Experience in a data center or other critical environment<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Amazon Data Services Emirates LLC - Dubai Branch<br><br>Job ID: A10418488

Position Overview We are seeking a responsible, organized, and operations-focused Distribution Center Supervisor / Order Fulfillment Operator to oversee daily warehouse and order fulfillment activities. The ideal candidate will have strong coordination skills, a hands-on approach, and the ability to ensure orders are processed accurately and efficiently while maintaining high standards of safety, inventory control, and customer service. Key Responsibilities Oversee daily distribution center and order fulfillment operations to ensure smooth and efficient workflow. Supervise warehouse staff and coordinate picking, packing, sorting, loading, and dispatch activities. Monitor customer orders and ensure accurate and timely order processing and fulfillment. Check inventory levels, stock movements, product quantities, and storage locations. Coordinate receiving, put-away, replenishment, and dispatch of goods. Conduct routine stock counts and assist with inventory reconciliation and discrepancy investigations. Operate warehouse equipment and systems safely where required. Prepare shipping documents, delivery records, picking lists, and other operational documentation. Coordinate with logistics, purchasing, sales, customer service, and delivery teams to resolve order or stock issues. Identify damaged, missing, incorrect, or defective goods and report issues promptly. Maintain clean, organized, and safe warehouse and distribution areas. Monitor productivity, order accuracy, delivery schedules, and other operational KPIs. Assist with staff training, work allocation, performance monitoring, and daily briefings. Support process improvements, waste reduction, inventory accuracy, and operational efficiency. Ensure compliance with company procedures, workplace safety requirements, and warehouse operating standards. Requirements & Qualifications Previous experience as a Warehouse Supervisor, Distribution Center Supervisor, Fulfillment Operator, Warehouse Assistant, Logistics Coordinator, or similar role. Experience in warehousing, logistics, e-commerce, distribution, retail, or supply chain operations would be an advantage. Good knowledge of order fulfillment, inventory control, picking, packing, receiving, and dispatch processes. Strong organizational, coordination, and problem-solving skills. Good attention to detail and ability to maintain high order accuracy. Ability to supervise and coordinate warehouse staff effectively. Good computer skills and familiarity with inventory, warehouse management, or order processing systems. Comfortable working in a fast-paced warehouse and distribution environment. Physically fit and able to stand, walk, lift, and remain active for extended periods. Strong safety awareness and ability to follow warehouse safety procedures. Reliable, responsible, and able to work independently or as part of a team. Flexible to work shifts, weekends, public holidays, or extended hours when required. Forklift or warehouse equipment certification would be an advantage. Fluent English required; additional languages would be an advantage.

Cloud Spaces is a modern, premium workspace provider that empowers businesses to thrive in inspiring, flexible, and collaborative environments. We bring together entrepreneurs, startups, and established companies within beautifully designed spaces that encourage productivity, innovation, and community.<br>About the Role As a Centre Manager at Cloud Spaces, you will oversee all aspects of the business center’s operations, leading your team to deliver exceptional service and achieve commercial success. This role is ideal for a hands-on leader who enjoys running a center as their own business within the framework of an established and growing company.<br>Key Responsibilities Sales & Financial Performance Drive the achievement of monthly and annual sales targets. Maintain accurate and up-to-date records in the CRM, including all sales details and client agreements. Ensure the center’s floor map and occupancy data are consistently updated. Ensure all agreements are properly executed by clients and the General Manager. Review and analyze monthly profit and loss statements, identifying opportunities to increase profitability. Track performance against previous months and years, maintaining a clear understanding of ongoing and forecasted results. Client Experience & Relationship Management Deliver an outstanding experience for all clients, consistently exceeding expectations. Ensure new clients receive full support throughout their onboarding and settling-in process. Train and guide your team on client engagement and welcome procedures. Proactively identify client needs and opportunities for value-added services. Respond to all client queries and concerns within 24 hours. Operations Management Oversee accurate client setup, ensuring all agreement details are correctly entered. Manage rent reviews, renewals, and system entries for accuracy and automation. Monitor daily operational processes and ensure correct billing practices. Conduct recurring charge audits twice a year. Ensure timely and accurate preparation and distribution of client invoices by the 1st of each month.<br>Qualifications & Experience Minimum 8 years of overall experience, including at least 2 years in a managerial position. Background in retail, hospitality, coworking, or a related customer-focused industry preferred. Bachelor’s degree in Business Administration, Marketing, or a related field.<br>Key Skills Strong leadership and communication abilities. Excellent customer service and interpersonal skills. Proven ability to drive results and maintain a customer-centric focus. Fundamental understanding of workplace safety standards.<br>Join Cloud Spaces and lead one of our dynamic coworking centers in UAE — where your leadership, creativity, and business acumen will directly shape our clients’ success and the growth of our brand.

<ul><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage Data Center projects from construction through testing, commissioning, and handover.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plan and monitor project schedule,manpower, resources, and progress.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with clients,consultants, contractors, subcontractors, vendors, and operations teams.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage MEP installation and ensure works are completed as per approved drawings and specifications.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor project quality, safety, cost, and schedule.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify project risks and coordinate timely solutions.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead project, technical, and coordination meetings.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage testing, commissioning, and <strong>Integrated Systems Testing (IST)</strong>.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with OEMs and commissioning teams.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support Uptime / Tier certification activities.</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate MEP works with civil, structural, and architectural activities.</p></li></ul><p><br><br></p><p><strong>Technical Knowledge Requirement:</strong></p><p><br></p><p><strong>Electrical Systems</strong></p><ul><li><p>MV/LV systems and switchgear</p></li><li><p>UPS and battery systems</p></li><li><p>ATS/STS / PDU, RPP and busway/busbar</p></li><li><p>Generators</p></li><li><p>Earthing and lightning protection</p></li><li><p>BMS / EPMS</p></li><li><p>Critical power systems and <strong>N+1 / 2N redundancy</strong></p></li></ul><p><br></p><p><strong>Mechanical Systems</strong></p><ul><li><p>Chillers and chilled-water systems</p></li><li><p>CRAH / CRAC and In-Row cooling</p></li><li><p>Pumps and cooling towers</p></li><li><p>AHU and ventilation systems</p></li><li><p>Fire-fighting and fire suppression</p></li><li><p>BMS and mechanical controls</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in mechanical or electrical engineering.</p></li><li><p><strong>PMP or equivalent project management certification is mandatory.</strong></p></li><li><p>7–10 years of overall MEP project experience.</p></li><li><p>Minimum 3 years of Data Center / Mission Critical experience.</p></li><li><p>Knowledge of Tier III / Tier IV Data Centers</p></li><li><p>Experience managing MEP contractors, subcontractors, and vendors.</p></li><li><p>Experience in testing, commisioning, IST, and project handover.</p></li><li><p>Good knowledge of <strong>MS Project / Primavera P6</strong>.</p></li><li><p>Good communication and stakeholder management skills.</p></li><li><p>Ability to manage fast-track projects and tight deadlines.</p></li><li><p>Knowledge of Uptime, NFPA, ASHRAE and IEC standards is an advantage.</p></li><li><p><strong>UAE Driving License is mandatory.</strong></p></li><li><p><strong>Immediate availability is preferred</strong></p></li></ul><br>

Description<br><br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>AWS have an exciting Data Center Project Manager opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.<br><br>The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.<br><br>We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations.<br><br>Our DC Project Managers design, develop and deploy innovative solutions to address operational challenges. They work independently as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.<br><br>If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!<br><br>Key job responsibilities<br><br> Project management and oversight of construction related activities as they relate to modifying existing infrastructure for the purpose of installing new or to replace end of life equipment. This will include the ownership of the project scope, timeline, and budget. Provide project management for specific initiatives aimed at increasing the resiliency of our data centers. Electrical design and review of designs associated with the optimization of existing data centers. Construction/project package drawing review. Creation of project scope, request for proposals, and capital requests. Total project quality including the creation of a commissioning plan and oversight of the execution. Recording and reporting key metrics to team members and management. Operational support including review of procedures, best practices, and maintenance initiatives. Drive teams to perform troubleshooting and root cause failure analysis associated with equipment or electrical failures. Work with contractors and vendors to deliver efficient and high quality project turnovers. Be a leader within the group as well as within internal and external teams that support the data center.<br><br>A day in the life<br><br>You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, you will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.<br><br>If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the opportunity you’ve been looking for!<br><br>About The Team<br><br>Diverse Experiences<br><br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br><br>Why AWS?<br><br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br><br>Work/Life Balance<br><br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br><br>Inclusive Team Culture<br><br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.<br><br>Mentorship & Career Growth<br><br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br><br>Basic Qualifications<br><br> 3+ years of vendor management experience 4+ years of relevant work in a data center or other critical environment experience 5+ years of data center engineering or operations experience 5+ years of Microsoft Office including Outlook, Word, and Excel experience Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field Experience in vendor management Experience in a data center or other critical environment Experience in data center engineering or operations Experience with Microsoft Office including Outlook, Word, and Excel<br><br>Preferred Qualifications<br><br> 3+ years of construction or project management experience Electrical or mechanical Journeyman License operating engineering license such as DC II, DC III, or equivalent Experience in construction or project management<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Amazon Data Services Emirates LLC - Dubai Branch<br><br>Job ID: A10399428

Role Overview: <br><br>The Contact Center Agent will serve as the primary point of contact for homeowners, residents, and prospective clients, ensuring a seamless customer experience throughout the property journey. The role focuses on delivering high-quality service, resolving inquiries efficiently, and maintaining strong relationships that reflect the brand’s standards.<br><br>Key Responsibilities<br><br>Act as the first point of contact for customer inquiries, requests, and complaints related to properties and community services. Provide accurate information on property details, handover processes, documentation, and community guidelines. Handle customer concerns professionally and resolve issues in a timely manner, escalating when required. Coordinate with internal departments (Sales, Property Management, FM, and Handover teams) to ensure smooth service delivery. Maintain detailed records of customer interactions, requests, and resolutions within CRM systems. Support post-sales services, including unit handovers, documentation follow-ups, and client orientation. Monitor service standards and contribute to continuous improvement initiatives to enhance customer satisfaction. Assist in community engagement activities and events to strengthen resident relationships. <br><br>Qualifications & Experience<br><br>Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Minimum 2–4 years of experience in customer service, preferably within the real estate or property sector. Strong understanding of property-related processes such as sales support, handover, and client relations is an advantage. <br><br>Skills & Competencies<br><br>Excellent client-facing and relationship management skills. Strong problem-solving abilities with a proactive, solution-oriented mindset. Ability to manage multiple requests while maintaining attention to detail. Effective communication skills in Arabic and English (spoken and written). High level of professionalism, empathy, and customer-centric approach. Familiarity with CRM systems and Microsoft Office applications.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Center of Cyber Security, New York University Abu Dhabi, seeks to recruit a postdoctoral associate to work on state-of-art research on security and privacy. </span><span>The researcher will be mainly based in New York University Abu Dhabi, UAE, and can closely collaborate with researchers from New York University, USA. The ideal candidate will have an excellent knowledge of cyber security and must hold a PhD degree or have submitted a PhD thesis. </span></p><br><br> <p><strong>Responsibilities of the Position: </strong></p><br><br> <p><strong>Research</strong></p><br><br> <ul> <li>Conduct world class research in systems security and privacy.</li> <li>Write research articles and publish work in top-tier conferences and journals.</li> <li>Work closely with collaborators (such as government entities and companies) to deliver ground breaking results.</li> </ul> <p><strong>Supervision</strong></p><br><br> <ul> <li>Mentor PhD, master, and/or bachelor students.</li> <li>Work with them to improve their research capability.</li> </ul> <p><strong>Service</strong></p><br><br> <ul> <li>Help the center in conducting workshops, conferences, competitions etc. by contributing technically and/or administratively.</li> </ul>Qualifications<p><strong>Essential Qualifications:</strong></p><br><br> <ul> <li>PhD in computer science/engineering with expertise in a security or privacy research topic.</li> <li>At least six years of relevant research experience in computer security, excluding the years spent obtaining a PhD or equivalent terminal degree, along with a strong record of research and publications in well-known journals and conferences, or comparable research accomplishments.</li> <li>Excellent analytic, design, and coding skills.</li> <li>Excellent communication (both writing and oral) and interpersonal skills.</li> <li>Can work independently or in a team.</li> <li>Willingness to take initiative. </li> </ul>Application Instructions<p><strong>Applicants to provide:</strong></p><br><br> <ol> <li>Cover letter and Research statement. Cover letter must include which research topic is of interest.</li> <li>CV (Should include all publications)</li> <li>Three names of referees to contact</li> </ol> <p>Contact: Center For Cyber Security NYUAD: ccsad@nyu.edu</p><br><br> <p>The terms of employment are very competitive and include housing and educational subsidies for children. Applications will be accepted immediately and candidates will be considered until the position is filled. </p><br><br> <p><strong>About NYU Abu Dhabi<br></strong>https://nyuad.nyu.edu/en/<br>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents. <br>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.<br>Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.<br><strong>Working for NYUAD<br></strong>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority. <br>Visit our website for more information on benefits for you and your dependents.<br>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.<br>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.<br><strong>Join NYU Abu Dhabi, an exceptional place for exceptional people.<br></strong>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.<br><em>@WorkAtNYUAD</em></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Center of Cyber Security, New York University Abu Dhabi, seeks to recruit a Research Scientist to work on state-of-art research on security and privacy. The researcher will be mainly based in New York University Abu Dhabi, UAE, and can closely collaborate with researchers from New York University, USA. The ideal candidate will have an excellent knowledge of cyber security and must hold a PhD degree. </p><br><br> <p> <strong>Responsibilities of the Position: </strong></p><br><br> <p><strong>Research</strong></p><br><br> <ul> <li>Conduct world class research in systems security and privacy.</li> <li>Write research articles and publish work in top-tier conferences and journals.</li> <li>Work closely with collaborators (such as government entities and companies) to deliver ground breaking results.</li> </ul> <p><strong>Supervision</strong></p><br><br> <ul> <li>Mentor PhD, master, and/or bachelor students.</li> <li>Work with them to improve their research capability.</li> </ul> <p><strong>Service</strong></p><br><br> <ul> <li>Help the center in conducting workshops, conferences, competitions etc. by contributing technically and/or administratively.</li> </ul>Qualifications<p><strong>Essential Qualifications:</strong></p><br><br> <ul> <li>PhD in computer science/engineering with expertise in a security or privacy research topic</li> <li>At least six years of relevant research experience in computer security, excluding the years spent obtaining a PhD or equivalent terminal degree, along with a strong record of research and publications in well-known journals and conferences, or comparable research accomplishments.</li> <li>Excellent analytic, design, and coding skills.</li> <li>Excellent communication (both writing and oral) and interpersonal skills.</li> <li>Can work independently or in a team.</li> <li>Willingness to take initiative. </li> </ul>Application Instructions<p><strong>Applicants to provide:</strong></p><br><br> <ol> <li>Cover letter and Research statement. Cover letter must include which research topic is of interest.</li> <li>CV (Should include all publications)</li> <li>Three names of referees to contact</li> </ol> <p>Contact: Center For Cyber Security NYUAD: ccsad@nyu.edu</p><br><br> <p>The terms of employment are very competitive and include housing and educational subsidies for children. Applications will be accepted immediately and candidates will be considered until the position is filled. </p><br><br> <p><strong>About NYU Abu Dhabi<br></strong>https://nyuad.nyu.edu/en/<br>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents. <br>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.<br>Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.<br><strong>Working for NYUAD<br></strong>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority. <br>Visit our website for more information on benefits for you and your dependents.<br>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.<br>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.<br><strong>Join NYU Abu Dhabi, an exceptional place for exceptional people.<br></strong>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.<br><em>@WorkAtNYUAD</em></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Tenant Relations Executive is responsible for fostering positive tenant relationships and ensuring efficient operations within the mall. This role includes managing work permits, coordinating with tenants on mall procedures, facilitating tenant engagement in marketing activities, and ensuring compliance with operational standards. The executive will also oversee various aspects of tenant communications, inspections, and administrative support, contributing to the overall reputation and smooth operation of the Arabian Center.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Work Permit Management</p><p><br></p><ul><li>Approve work permits related to maintenance, display, and merchandising inside shops.</li><li>Follow up with tenants and Operations Team to close open work permits.</li><li>Daily dispatch of approved work permits before close of business hours.</li><li>Ensure NOC are sent to all retailers upon request.</li></ul><p><br></p><p>Tenant Relations</p><p><br></p><ul><li>Correspond with tenants regarding mall events, timings, operational policies, and compliance.</li><li>Support outstanding tenant payments and follow-ups.</li><li>Conduct pre-opening meetings for new retailers and exit procedures for closing retailers in coordination with leasing.</li><li>Engage tenants in marketing programs and mall events.</li><li>Conduct weekly and spot inspections with tenants to ensure industry best practices.</li><li>Conduct back of house inspections with security and Ops to prevent hazards.</li></ul><p><br></p><p>Reporting and Coordination</p><p><br></p><ul><li>Submit monthly reports such as sales, OCR, performance, and sales vs footfall analyses.</li><li>Prepare and submit sales budgeting and forecasts.</li><li>Stay in regular communication with tenants via newsletters, memos, and meetings.</li><li>Follow up with tenants to submit audited sales in coordination with finance.</li><li>Maintain up-to-date compliance documents and tenant data.</li><li>Identify and support bottom-performing retailers with action plans in coordination with Marketing.</li></ul><p><br></p><p>Financial and Administrative Support</p><p><br></p><ul><li>Support FM &amp; Finance departments on outstanding payments like AMC, AR, and utility bills.</li><li>Facilitate tenant exit processes and pre-opening processes linking various departments.</li><li>Ensure tenant compliance and performance reports are submitted timely.</li><li>Arrange meetings with tenants to maintain strong relationships.</li><li>Update tenant performance trackers and support low-performing tenants.</li><li>Manage and escalate nonroutine job requests for timely resolution.</li></ul><p><br></p><p>Inspection and Administration</p><p><br></p><ul><li>Conduct weekly inspections with HSE officer, Security Team, and Operations to ensure policy adherence.</li><li>Conduct weekly inspections for F&amp;B outlets and biweekly inspections for other stores.</li><li>Issue and manage job requests for tenants as needed, ensuring prompt approval of routine requests.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time management abilities.</li><li>Proficiency in handling administrative tasks and reports.</li><li>Ability to conduct inspections and enforce compliance efficiently.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Graduation in any degree.</li><li>Fluency in English.</li><li>3-5 years of relevant experience in coordination and follow-ups, preferably in a shopping center.</li><li>Skills in internal and external coordination.</li></ul><p><br></p></div>

Responsibilities<br><br>About the Team<br><br>The LIVE team is dedicated to optimizing all aspects of Tik Tok LIVE. From content strategy, monetization, gifting, features, and data analysis to creator education, campaigns, and supporting agencies, we ensure a fun and safe space for all our LIVE users. Our mission is to drive growth, improve operational efficiency, and foster positive experiences for creators and agencies alike.<br><br>We’re seeking a highly motivated Center of Excellence Intern to support the Tik Tok LIVE MENAT team in building data-driven strategies, analyzing operational performance, codifying best practices, and driving cross-functional alignment.<br><br>This role is ideal for an analytical , and impact driven professional who is passionate about LIVE ecosystem, Creator ecosystem, and operational efficiency.<br><br>As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests<br><br>Successful candidates must be able to commit to at least 6 month long internship period. Applications will be reviewed on a rolling basis - we encourage you to apply early.<br><br>Performance Analytics and Insights<br><br> Build dashboards and recurring reports to track LIVE health metrics Run deep dives on program performance, creators, formats, and campaigns; identify opportunities and risks. Conduct A/B test readouts; summarize insights into clear recommendations.<br><br>Best Practices and Playbooks<br><br> Consolidate learnings into concise playbooks for Creator Network maintenance and upgrade, and LIVE Creator optimization Maintain a knowledge base of SOPs, checklists, and process maps; ensure version control and discoverability.<br><br>Program Management Support<br><br> Assist in planning and tracking CoE initiatives across MENAT. Coordinate cross-functional inputs, define milestones, and monitor OKRs. Support pilots and scale-up efforts for new formats, tools, or operational processes.<br><br>Tooling and Automation<br><br> Design and enhance internal dashboards and templates to drive efficiency, and streamline workflows.<br><br>Stakeholder Enablement<br><br> Prepare GTMs, briefs, and post-mortems for internal teams. Synthesize complex information into crisp, actionable narratives for leadership.<br><br>Qualifications<br><br>Minimum Qualifications:<br><br> Currently pursuing or recently completed a Bachelor’s or Master’s degree in a relevant field (Business, Economics, Data/Stats, Engineering, Information Systems or Media) Strong analytical skills; comfortable with data manipulation and interpretation. Proficiency with spreadsheets and BI tools (e.g., Excel/Google Sheets, SQL basics, Tableau/Looker/Power BI). Experience with Python/R is a plus. Excellent communication and documentation skills; ability to translate data into clear stories and playbooks. Structured thinker with high ownership, attention to detail, and a bias for action. Interest in LIVE streaming, creator economy, and digital content trends in MENAT. High oral and written fluency in English and Arabic required, Chinese/Turkish is a strong plus. Our team works with stakeholders from both the Middle East and globally and will be required to communicate effectively with them.<br><br>Job Information<br><br>About Tik Tok<br><br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br>Why Join Us<br><br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br><br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br><br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;"><strong>Qualifications and Experience:</strong></span></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Bachelor's/Master's degree in Human Resources or Business Administration.</span></p></li><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Minimum of 12 years of experience with a Master's degree, or 14 years with a Bachelor's degree.</span></p></li></ul><p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;"><strong>Key Skills and Competencies:</strong></span></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Talent assessment and competency framework development.</span></p></li><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Employee performance management.</span></p></li><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Governance and compliance.</span></p></li><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Individual development planning.</span></p></li><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Management of digital learning platforms.</span></p></li><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Learning strategy design and implementation.</span></p></li><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Market research and benchmarking.</span></p></li><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Return on Investment (ROI) evaluation.</span></p></li><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Training program management.</span></p></li><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">Talent strategy formulation.</span></p></li><li class="MsoNormal" style="margin-left:36.0pt;mso-list:l1 level1 lfo2;tab-stops:list 36.0pt;"><p><span style="font-family:&quot;Arial&quot;,sans-serif;">HR risk management and compliance.</span></p></li></ul>

Job Location:<br><br>NH Collection Dubai The Palm<br><br>NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.<br><br>We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.<br><br>To provide efficient, professional, and personalized assistance to guests through telephone and other communication channels, ensuring all requests and inquiries are handled promptly and in line with NH Collection service standards.<br><br>Key Responsibilities<br><br>Answer all incoming guest calls promptly, professionally, and courteously. Handle guest inquiries, requests, and complaints and ensure appropriate follow-up. Coordinate guest requests with Housekeeping, Engineering, Front Office, Food & Beverage, and other departments. Record and track guest requests accurately to ensure timely completion. Provide accurate information about hotel facilities, services, restaurants, operating hours, and promotions. Handle wake-up calls, messages, and other guest communication requirements. Assist with internal and external telephone calls and correctly transfer calls when required. Follow up with guests to ensure requests have been completed to their satisfaction. Recognize and escalate urgent or sensitive guest concerns to the appropriate supervisor or manager. Maintain guest confidentiality and handle all information professionally. Maintain excellent telephone etiquette and communication standards at all times. Support the Front Office team in delivering a seamless and memorable guest experience.<br><br>Qualifications & Experience<br><br>Previous experience in Guest Services, Front Office, Telephone Operator, or a similar hotel role is preferred. Excellent telephone etiquette and communication skills. Strong customer service and problem-solving skills. Ability to multitask and work effectively in a fast-paced environment. Good computer skills; knowledge of hotel systems is an advantage. Fluent in English; additional languages are an advantage. Flexible to work shifts, weekends, and public holidays.<br><br>If you enjoy connecting with people and creating memorable first impressions, we would love to hear from you.<br><br>Join NH Collection Dubai The Palm and Feel the Extraordinary!<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Dear Applicants, Homecentre Landmark group, is looking for Senior Manager_ Projects to join our team<br>Job Title: Senior Manager_ Projects Experience: 10+years Location: Dubai, UAE<br>Job Description The Senior Manager Projects will be responsible for the detailed planning, organizing, material specification, contractor evaluation, execution, monitoring and project control, ensuring timely and successful delivery of fitout projects (new/ refit/ refresh and rollouts) of moderate to high complexity with shared small to medium sized team from inception to completion. This role will focus on the creation of the project vision and planning documents and manage the implementation, reporting, and performance of the overall project with the expectation of delivering within specified timeframes, in an organized and cost-effective manner within budget and scope, to meet business satisfaction and maintain continuity of business. The role involves coordination with internal departments, consultants, malls, and contractors to ensure technical and quality standards, timelines, budgets, and safety requirements are met.<br>Responsibilities Implement company procedures and project objectives on site including the project takeover from Inception, brand concept design through construction and handover always ensuring protection of company contractual position. Coordinate the identification and elicitation of requirements; conduct analysis of those requirements for completion and alignment; document and manage requirements throughout the life of the project; and coordinate the verification of the end deliverable. Coordinate with MEP design Consultants to ensure the correlations of all services within Architectural designs. Manage the delivery of research, workshops, and other activities to support the specification and agreement of project deliverables. Plan and deliver stakeholder engagement activities to develop effective working relationships for projects and to ensure that stakeholder needs and concerns are identified and met. Produce workstream or project plans and program, ensuring that all activities are identified, appropriately organized to deliver project objectives, and comply with the organization's project management framework. Define project success criteria and develop full-scale project plans and associated communications /documents, effectively control, & disseminate them to involved parties in a timely and clear fashion. Establish project construction program, long lead and nomination schedules, drawing and material tracking schedule etc. Proactively manage changes in project scope, identify potential crises, and devise contingency plans with approval from senior management. Coordinate with territory projects team; communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Conduct / attend site progress meetings with subcontractors / territory teams / consultant, ensure programme adherence, submit project progress reports, flag and resolve any contractual / commercial issues affecting the project progress, inclusive of EOT criteria. Cost reports to be prepared along with site QS and present monthly site progress reports at cost meetings. Develop and deliver progress reports, proposals, requirements documentation. Effectively monitor and manage variations or deviations from the BOQ or orders placed and ensure approval by concept team, in conjunction with site and territory QS. Receive and manage snag list from consultant and ensure timely completion of project including close out procedures as stipulated in Project Blue book. Support the design team/ QS team with technical inputs, unit specifications and design information required for design intent drawings, capex inputs and tender preparation. Review and manage technical documentation including shop drawings, method statements, RFIs, and variation requests. Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports. Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines. Conduct assurance reviews within the project, facilitate the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified, so that senior stakeholders have confidence that the project can deliver according to time, budget, and quality. Liaise with supply chain and third-party vendors and verifying procurement status. Draft project review reports and presentations, including key information, commentary, and recommendations, to support the review process and enable stakeholders to evaluate progress and agree on change. Manage the deployment of project resources, proactively managing project costs, providing forecasts, and presenting variances with narrative at appropriate review points to ensure effective utilization. Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating matters where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these concerns. Draft elements of product documentation and user training to support handover to business as usual. Contribute to post-project reviews and identification of lessons learned. Documenting Lessons Learned and sharing knowledge within department team members to mitigate risks and continuously enhance processes and deliverables. Support quantity and invoice verification and certification of completed works. Contribute to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfil personal potential. Maintain an understanding of relevant technology, external regulation, shop fittings and industry best practices through ongoing education, attending conferences, and reading specialist media. Assist in detail development and researching new products/solutions and systems that accomplish the design intent and cost effectiveness. Guide and motivate subordinates to enhance performance and produce quality work and ensure they are continuously developed for higher level roles.<br>Qualifications Qualifications: bachelor’s degree in architecture/ civil engineering; Project Management / Construction Management Certification preferred. Experience: Graduate with 10+ years’ extensive fit-out site experience with at least 5 years in a senior role leading and managing independent client retail projects/ site development projects (mandatory). Proven track record in planning managing & delivering fit-out projects throughout the project’s lifecycle, within set budget & timelines. Experience in coordinating with consultants, contractors, and cross-functional internal teams including finance and merchandisers. Ability to manage multiple tasks within established procedures and practices, with latitude to determine work priorities in a demanding environment. Project Skills: Project Management, Spatial understanding, Construction methodology, Technical Input, Planning and Organizing, Progress Monitoring, Quality, HSE, QA/QC, Site documentation, Design Coordination, presentation, reporting efficiently and delivery. Competencies: Effective Communication, Time Management, Leadership, Commercial Awareness, Team Player, Ethical Decision-Making, Customer Focus, problem-solving skills, Results-Driven Mindset, Accountability and Proactiveness with "Project Owner" mindset, Adaptability, Resourcefulness, Relationship Management Knowledge: Financial Acumen, Computer Proficiency, MEP Services, UAE Local Regulations, Industry Best Practices. Skilled in MS Office, ACAD/ Revit, MS Project/ Primavera and project documentation tools.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.<br> We are looking for a passionate and dedicated individual to join our Dubai team.<br> Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients.<br> Why Join APM?<br> Global, Dynamic Team: Diverse and energetic workforce Growth Opportunities: We support your professional development Collaborative Culture: Teamwork and open communication Comprehensive Benefits: Medical benefits, paid time off and generous employee discounts Don't wait to join APM Monaco team.<br> Apply now! You love APM Monaco Minimum of 2-3 years of working experience in luxury retail / fashion retail Track record of outstanding sales performance Able to manage store operation and visual merchandising independently Fluency in Arabic and English, other languages would be a plus Teamwork spirit and proactive attitude Approachable personality and customer-service oriented Attractive and competitive package is offered Working location: Dubai Mirdif Mall</span> </div>

<strong>Job Location:<br><br></strong>Anantara Downtown Dubai<br><br>Anantara Hotels &amp; Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br><strong>Responsibilities<br><br></strong>Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<br><br><ul><li> Anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.</li><li> Maintain complete knowledge of the hotel product and PBX system, including room types, rates, related features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.</li><li> Take personal responsibility for the service and attitude with which guest service is delivered, ensuring that it consistently meets the highest Anantara standards.</li><li> Take personal responsibility for addressing all issues related to guest satisfaction and ensure timely follow-up.</li><li> Be proactive and innovative by suggesting alternatives that meet guest needs and enhance their Anantara experience.</li><li> Develop a close and harmonious working relationship with all hotel departments.</li><li> Attend hotel events, daily shift briefings, and training sessions to continuously develop professional skills.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!