Contract Representative Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> What you´ll do <ul> <li>Lead and execute sourcing projects across regional categories and countries, ensuring alignment with business priorities and stakeholder requirements.</li> <li>Drive the consistent adoption of digital sourcing tools, processes, and automation solutions to enhance efficiency and spend visibility.</li> <li>Ensure full compliance, documentation, traceability, and governance for all sourcing activities and sourcing events.</li> <li>Collaborate closely with regional category teams and suppliers to leverage category expertise, resolve challenges, and support sourcing strategies.</li> <li>Manage and support regional non-sourcing initiatives, including sustainability programs, corporate projects, and strategic procurement topics.</li> <li>&nbsp;Contribute to financial and business objectives by advancing digitalization, spend management, sourcing automation, and procurement excellence.</li> <li>&nbsp;Champion sustainability, diversity, equity, and inclusion by integrating responsible sourcing practices and actively supporting Henkel’s culture of inclusion and belonging.</li> </ul> <br><br> What makes you a good fit <ul> <li>&nbsp;Bachelor’s degree in Business Administration, Supply Chain, Procurement, Engineering, Finance, or a related field.</li> <li>3–4 years of relevant experience in Procurement, Strategic Sourcing, Supply Chain, or a related business function.</li> <li>Strong business acumen with a solid understanding of procurement processes, supplier management, and sourcing methodologies.</li> <li>Excellent communication and stakeholder management skills, with the ability to collaborate effectively across functions, regions, and organizational levels.</li> <li>Strong analytical, problem-solving, and project management skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Knowledge of contract management, cost management, risk management, and supplier relationship management principles.</li> <li>Digital mindset with proficiency in data analysis, procurement technologies, and automation tools; knowledge of SQL and Python is considered an advantage.</li> <li>&nbsp;Fluent in English; Arabic language skills are a strong plus.</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<p>The Executive Assistant reports directly to the upper management and assists in a variety of business support assignments, which goes from administrative to Executive support across all departments. The successful candidate will provide administrative support, assist with purchasing processes, maintain supplier records, track orders, and help ensure efficient office and procurement functions. RESPONSIBILITIES: Administrative Duties - Preparation of emails, business letters and other documents. - Note-taking during conferences and meetings. - Screening and handling phone calls, enquiries and requests. - Responsible for organizing and maintaining schedules and appointments for the Manager. - Producing and storing documents, papers, reports and presentations for the manager. - Organizes, attends meetings and ensures that Manager is well prepared with all the necessary details for the meetings. - Serve as a liaison with clients, suppliers and other parties. - Maintains good business relationship with other departments. - Perform other duties that may be assigned by the Manager. Procurement Duties - Assist in sourcing suppliers and obtaining quotations. - Prepare purchase orders and process procurement requests. - Follow up with vendors regarding deliveries and order status. - Maintain procurement records, supplier databases, and contract files. - Compare prices and negotiate with suppliers when appropriate. - Track inventory levels and coordinate replenishment activities. - Ensure procurement processes comply with company policies.</p><p>- Minimum 3 years of proven experience as a Secretary, Personal Assistant, Executive Assistant or similar role. - Bachelor’s Degree in any area of Business Administration, Mass Communication, Accounting, Finance Management, Supply Chain Management, Procurement, Logistics or any course relevant to the business activities is required. - Transparent and trustworthy. - Highly organized, keen to details and with great problem-solving skills. - Excellent writing and communication skills. - Well-presented and with good interpersonal skills. - Ability to work with little supervision and to multitask. - Agility to handle different assignments with tight deadlines. - Excellent Office suite skills, especially Microsoft Excel (VLookup, Hlookup, Pivot tables, conditional functions, etc).</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job SENIOR LANDSCAPE MANAGER <p>Key Responsibilities:</p><br> <ul><li>Lead and manage all landscape activities throughout the lifecycle of residential and mixed-use development projects.</li><li>Oversee landscape planning, design coordination, procurement, construction, and project handover.</li><li>Coordinate with clients, consultants, architects, urban planners, infrastructure, and MEP teams to ensure seamless project integration.</li><li>Review and approve landscape designs, shop drawings, material submittals, planting plans, irrigation layouts, and technical specifications.</li><li>Ensure landscape works comply with project requirements, local regulations, environmental standards, and quality requirements.</li><li>Manage project schedules, budgets, resources, and contractor performance to ensure timely and cost-effective delivery.</li><li>Lead value engineering initiatives to optimize landscape solutions while maintaining design intent and quality.</li><li>Monitor construction progress through regular site inspections and resolve technical and operational issues.</li><li>Manage landscape contractors, subcontractors, and suppliers to ensure compliance with project specifications and safety standards.</li><li>Oversee irrigation systems, hardscape works, softscape installation, site furnishings, and external public realm elements.</li><li>Ensure successful testing, commissioning of irrigation systems, defect resolution, and final project handover.</li><li>Prepare project progress reports, risk assessments, and presentations for senior management.</li><li>Mentor and develop landscape engineering and site teams, fostering high performance and continuous improvement. </li></ul> <p>Key Qualifications:</p><br> <ul><li>Bachelor's degree in Landscape Architecture, Civil Engineering, Horticulture, or a related discipline.</li><li>Minimum of 14 years of experience in landscape management, with significant experience in residential and mixed-use development projects.</li><li>Proven experience delivering large-scale landscape and public realm projects from design through construction and handover.</li><li>Strong knowledge of hardscape, softscape, irrigation systems, grading, external works, and sustainable landscape practices.</li><li>Excellent understanding of landscape construction methodologies, materials, specifications, and quality standards.</li><li>Strong project management, planning, budgeting, and contract administration skills.</li><li>Experience managing multidisciplinary teams, consultants, contractors, and stakeholders.</li><li>Strong leadership, communication, negotiation, and problem-solving skills.</li><li>Proficiency in Microsoft Office and project management software; familiarity with AutoCAD, Revit, Civil 3D, and BIM coordination is an advantage.</li><li>Knowledge of local authority regulations, environmental standards, and sustainability requirements.</li><li>Professional certifications or membership in relevant engineering or landscape organizations are considered an advantage.</li></ul> <p>Vertical:<br>Engineering</p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Role Overview:</strong></p><p>The Purchase Executive is responsible for sourcing, negotiating, and procuring automotive spare parts, tyres, batteries, lubricants, workshop consumables, and maintenance-related services required for workshop operations across the Car Rental Group. The role ensures timely availability of parts and services while maintaining cost efficiency, quality standards, and strong supplier performance.</p><br><p><strong>Key Responsibilities: </strong></p><p><strong>Procurement &amp; Sourcing</strong></p><ul><li><p>Source and procure automotive spare parts, tyres, batteries, lubricants, workshop consumables, and maintenance-related services.</p></li><li><p>Obtain and evaluate supplier quotations to ensure competitive pricing and optimum value.</p></li><li><p>Identify alternative suppliers and products to improve cost efficiency and supply continuity.</p></li><li><p>Negotiate pricing, delivery schedules, payment terms, and commercial conditions with suppliers.</p></li><li><p>Issue purchase orders and monitor order execution through to delivery completion.</p></li></ul><br><p><strong>Technical &amp; Operational Support</strong></p><ul><li><p>Coordinate with workshops, fleet maintenance teams, and operations to understand spare parts requirements.</p></li><li><p>Verify part numbers, specifications, compatibility, and technical requirements prior to procurement.</p></li><li><p>Maintain records of frequently used parts and recommended supplier lists.</p></li></ul><br><p><strong>Supplier Management</strong></p><ul><li><p>Develop and maintain relationships with OEMs, authorized dealers, and aftermarket suppliers.</p></li><li><p>Monitor supplier performance against pricing, quality, delivery, and service-level benchmarks.</p></li><li><p>Resolve supply issues, warranty claims, and discrepancies with vendors.</p></li></ul><br><p><strong>Cost Control &amp; Compliance</strong></p><ul><li><p>Ensure procurement activities comply with company policies and approval procedures.</p></li><li><p>Analyze spending trends and identify cost-saving opportunities.</p></li><li><p>Support contract negotiations and annual rate agreements with key suppliers.</p></li><li><p>Maintain accurate procurement records and reporting.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Skills and Qualifications</strong></p><ul><li><p>Bachelor's Degree or Diploma in Business, Supply Chain, Mechanical Engineering, Automotive Engineering, or related field.</p></li><li><p>Professional procurement certification is an advantage.</p></li><li><p>3–5 years of experience in automotive spare parts procurement.</p></li><li><p>Experience in car rental, fleet management, automotive dealership, workshop, or transportation industry preferred.</p></li><li><p>Strong knowledge of automotive spare parts sourcing and supplier networks in the UAE.</p></li><li><p>Strong negotiation and supplier management skills.</p></li><li><p>Good understanding of automotive components, part numbering systems, and maintenance requirements.</p></li><li><p>Ability to read and interpret technical specifications.</p></li><li><p>Excellent communication and coordination skills.</p></li><li><p>Ability to work under pressure and manage urgent operational requirements.</p></li></ul><p></p></section>

We are looking for an experienced Manager – Data Center to lead and grow our Data Center EPC business. The role will be responsible for driving business growth, supporting new opportunities and bids, providing technical leadership, and ensuring successful project delivery.<br>Key Responsibilities Lead the Data Center EPC business line, including strategy, growth plans and business targets. Identify and develop new business opportunities and build strong relationships with clients, OEMs, technology vendors, consultants and delivery partners. Coordinate with Sales, Bidding and Technical teams throughout the opportunity and tendering process. Participate in client meetings, technical presentations and negotiations to support new project awards. Review and approve technical solutions covering power, cooling, BMS/DCIM, ICT/ELV and control systems. Conduct technical due diligence, feasibility assessments and constructability reviews during pre-bid stages. Develop and maintain standardized technical specifications, design templates and best practices. Review BOQs, material specifications and technical submittals for compliance and accuracy. Support tendering, estimation, value engineering, vendor evaluation and equipment selection. Provide technical and commercial support for contract scope, risks, assumptions and exclusions. Support project execution to ensure delivery within budget, schedule, quality and safety requirements. Ensure quality and commissioning requirements are properly incorporated into project delivery. Coordinate with Electrical, Mechanical, Civil/Structural and IT Infrastructure teams for integrated Data Center solutions. Lead, mentor and develop the Data Center technical team.<br>Requirements Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a closely related discipline.10–15 years of total experience, preferably in EPC / Design-Build environments. Strong experience in Data Center projects is highly preferred. Strong understanding of Data Center systems, including:Power infrastructure Cooling systems ICT / ELVBMS / DCIMControls Reliability and availability concepts Commissioning readiness Strong experience in tendering, estimation, value engineering and contract risk management. Proven experience in client management and multidisciplinary project coordination. Strong leadership, communication, stakeholder management and decision-making skills.<br>Preferred Certifications PMPPRINCE2 Practitioner NEBOSH IGCDCP / Certified Data Centre Professional (EPI)<br>Ideal Candidate We are looking for a business-oriented Data Center leader, not only a project execution professional. The ideal candidate should be able to combine technical expertise, EPC/bidding experience, commercial understanding, client management and team leadership to grow and deliver Data Center projects successfully.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Requisition Number:</strong> 24584BR<br><strong>Description:</strong><br>The role involves working on projects associated with stormwater &amp; drainage, flood alleviation, wastewater networks and water distribution networks. This will involve undertaking investigations, planning, designing, tendering, contract administration and construction monitoring.<br>Key accountabilities for this position include but are not limited to:<br>• Technical Delivery<br> Review contractor’s material submittals for civil and piping work.<br> Complete data collection and analysis for conceptual planning and design<br> Asset condition assessments of materials ensure compliance to technical specifications of contract and local authority requirements.<br> Preparation of material specifications reports<br> Assist in project administration including gathering information, drafting proposals, drafting correspondence, tracking project costs, and completing progress reports.<br> Review work performed by designers and administrative staff.<br> Identifying non-conforming materials, generating reports and corrective actions, and coordinating responses.<br>• Collaboration and working as part of a team.<br> Conduct technical, feasibility studies and site investigations.<br> Liaison with teams working remotely from other parts of the world to facilitate the completion of tasks and projects.<br> Excellent verbal and written English communication skills.<br> Experience in the conduct of quality inspections with hands on experience of ISO9000 quality systems<br>• Client Service Management<br> Internal and external client liaison<br> Ability to build and maintain lasting and positive relationships.<br> Experience in utility diversions and management.<br>• Follow safe work practices and adhere to company guidelines and policies for planning and executing work in a safe manner.<br> Complete all work in line with Stantec Core Values and in accordance with the Stantec Quality Systems and Project Quality Procedures.<br> Design for safety, i.e., Construction Design Management.<br>• Other duties as requested from time to time by the Assistant Resident Engineer.<br>\#LI-MiddleEast<br><strong>Qualifications:</strong><br>- Demonstrated 10 years of experience in infrastructure projects.<br>- Must be holder of Dubai Central Laboratory Approval.<br>- ISO9001 2018 Quality System Knowledge<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>Work Location(s):United Arab Emirates-Dubai</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Job Type:</strong> <strong>Regular</strong><br><strong>Job Category:</strong> <strong>Engineering Other</strong></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Position Summary</p><p>The IT Business Development Manager is responsible for driving business growth by identifying new opportunities, acquiring clients, building strategic partnerships, and increasing revenue through the sale of IT solutions and services. The role works closely with technical, project, and delivery teams to develop customized solutions that meet client requirements while achieving the organization's sales and growth objectives.</p><p>Key Responsibilities</p><ul><li>Develop and execute business development strategies to achieve revenue and growth targets.</li><li>Identify, qualify, and pursue new business opportunities in domestic and international markets.</li><li>Generate leads through networking, referrals, digital marketing initiatives, and industry events.</li><li>Build and maintain strong relationships with prospective and existing clients.</li><li>Conduct client meetings to understand business challenges and recommend appropriate IT solutions.</li><li>Prepare proposals, presentations, project estimates, and commercial quotations.</li><li>Lead contract negotiations and successfully close new business opportunities.</li><li>Collaborate with application development, project management, and technical teams to ensure proposed solutions align with client requirements.</li><li>Coordinate project handovers to delivery teams and support successful project execution.</li><li>Manage and mentor Business Development Executives, providing guidance, performance monitoring, and coaching.</li><li>Track sales pipelines, forecasts, and business performance using CRM tools.</li><li>Monitor market trends, emerging technologies, and competitor activities to identify new opportunities.</li><li>Represent the organization at conferences, exhibitions, client meetings, and networking events.</li><li>Ensure high levels of customer satisfaction through effective relationship management and post-sales support.</li></ul><p>Required Qualifications</p><ul><li>Full Stack Developer</li><li>Bachelor's degree in Business Administration, Information Technology, Computer Science, Marketing, or a related field.</li><li>5+ years of experience in IT business development, software sales, or technology consulting.</li><li>Proven track record of achieving or exceeding sales and revenue targets.</li><li>Strong understanding of software development, web and mobile applications, cloud solutions, and IT services.</li><li>Experience preparing proposals, RFP/RFQ responses, and commercial agreements.</li><li>Excellent communication, negotiation, presentation, and interpersonal skills.</li><li>Experience leading and developing business development or sales teams.</li><li>Proficiency with CRM platforms and Microsoft Office applications.</li></ul><p><br></p><p>Key Performance Indicators (KPIs)</p><ul><li>Revenue growth and achievement of sales targets.</li><li>Number and value of new client acquisitions.</li><li>Proposal-to-contract conversion rate.</li><li>Customer retention and satisfaction.</li><li>Sales pipeline growth and forecasting accuracy.</li><li>Team performance and business development productivity.</li><li>Strategic partnership development and expansion.</li></ul><p>Reporting To</p><p>Chief Executive Officer</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Preferred Skills</p><ul><li>Strategic planning and market analysis.</li><li>Client relationship and stakeholder management.</li><li>Solution selling and consultative sales techniques.</li><li>Leadership and team management.</li><li>Proposal development and bid management.</li><li>Financial awareness, budgeting, and revenue forecasting.</li><li>Knowledge of Agile software development methodologies.</li><li>Ability to work in a fast-paced, target-driven environment.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p>The successful candidate will be responsible for the technical and commercial management of the airline’s Engine and APU portfolio, overseeing powerplant reliability, shop visits, technical compliance, contract management, cost control, and aircraft delivery and redelivery activities.</p><br><br><p>The role works closely with OEMs, MRO providers, and internal stakeholders to ensure regulatory compliance, optimise maintenance costs, and maximise engine and APU reliability, supporting fleet availability, operational efficiency, and continuous airworthiness.</p><br><br><b>Key Result Responsibilities</b> <br><ul><li>Manage the technical performance of a sizeable A320 Family fleet (CEO &amp; NEO) fitted with CFM56 &amp; LEAP Engines.&nbsp;</li><li>Ensure availability of sufficient Engine &amp; APU spares to prevent AOG events related to powerplant issues.&nbsp;</li><li>Manage and oversee all Engine &amp; APU shop visits, including aircraft redelivery, ensuring timely execution, appropriate work scopes, contractual compliance, cost control, and return to service.</li><li>Liaise with Engine &amp; APU OEMs to develop short- and long-term solutions for in-service issues.</li><li>Manage and follow up on OEM advisories and CNRs, ensuring closure within required timelines.</li><li>Oversee scrap evaluations and piece-part inspections in coordination with OEMs and MROs.</li><li>Review engine and APU technical publications (ADs, SBs, SLs) and define appropriate compliance strategies to ensure timely implementation in line with regulatory requirements.</li><li>Review and Validate Engine &amp; APU shop visit invoices.&nbsp;</li><li>Lead budget planning, cost control, and optimization initiatives for powerplant maintenance activities.</li><li>Coordinate with CAMO, MCC, Planning, QA, Operations, and other stakeholders to enhance maintenance programs and daily operational performance.</li><li>Drive initiatives to reduce engineering delays, MEL items, and PIREPs, improving fleet reliability and operational availability.</li></ul><br><p><strong>People Management:</strong></p><br><br><ul><li>Provides direction, coaching and guidance to team members for their career and professional development.&nbsp;</li><li>Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team. &nbsp;</li><li>Ensures people management responsibilities are handled effectively in line with company procedures.</li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Bachelor’s degree in mechanical, Aeronautical, Electro-mechanical Engineering, or related field.&nbsp;</li><li>Strong expertise in engine/APU shop visits, borescope inspections, and delivery/redelivery activities.</li><li>Proven ability in cost control and contract management.</li><li>Strong analytical and problem-solving capabilities</li><li>In-depth knowledge of CAMO and regulatory frameworks (GCAA preferred).</li><li>Demonstrated track record in maintaining fleet reliability and reducing AOG occurrences.</li><li>Strong technical expertise in aircraft engines and APU systems.</li></ul><br><b>Work Experience</b> <br><ul><li>With minimum 15+ years of aviation experience, including at least 5 years in managerial roles.</li><li>Extensive experience in airline powerplant management, specifically CFM56 and LEAP engines.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>AFCAP V UAE SWA Logistics: Site Manager (Secret Clearance)<br><br><p><b>Belong, Connect, Grow, with KBR! </b></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Logistics Support (SWA Log). These services provide inventory management, property accountability, equipment movement, and logistics coordination for U.S. Air Force operations across multiple locations in Southwest Asia. Alongside SWA Logistics, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>The Site Manager is responsible for the overall management, supervision, and execution of logistics support services at the assigned location. This position serves as the primary on-site representative and is authorized to make decisions, direct personnel and subcontractors, coordinate with Government representatives, and ensure all contractual requirements are performed safely, efficiently, and in accordance with the Performance Work Statement.</p><br><br><p>The Site Manager will oversee property accountability, equipment inventories, BEAR equipment yard operations, transportation and disposition activities, reporting requirements, workforce performance, quality control, safety, and daily coordination with the Contracting Officer’s Representative, Administrative Contracting Officer, Expeditionary Civil Engineer Squadron, and other Government stakeholders.</p><br><br><br><p><b><span>Roles and Responsibilities </span></b></p><br><br><ul><li>Provide overall leadership and direction for all personnel assigned to the task order location.</li><li>Serve as the primary point of contact for the Contracting Officer’s Representative, Administrative Contracting Officer, Government customer, and installation leadership.</li><li>Make decisions and direct employees and subcontractors on behalf of the Contractor.</li><li>Ensure compliance with the PWS, Task Order Management Plan, Quality Control Plan, Safety Plan, Security Plan, and applicable installation requirements.</li><li>Oversee monthly inventories of BEAR equipment, Mission Ready Spares Packages, R-14 accountable property, R-15 consumable items, Airfield Damage Repair equipment, tools, and shop equipment.</li><li>Ensure inventory reports are accurate, complete, and submitted by required deadlines.</li><li>Oversee the research, reconciliation, and documentation of missing, excess, damaged, or unserviceable property.</li><li>Coordinate transfer-of-accountability requests, equipment turn-ins, shipments, receipts, and transfers to DLA Disposition Services.</li><li>Ensure DD Form 1149 shipment documentation and supporting transportation requests are properly prepared and processed.</li><li>Oversee the operation and organization of the BEAR equipment yard.</li><li>Ensure personnel properly segregate equipment by type, condition, and serviceability.</li><li>Monitor deployed equipment listings, redistribution orders, and property transactions until completion.</li><li>Maintain accurate continuity files, suspense logs, property records, and contract documentation.</li><li>Ensure required monthly status reports, situation reports, flash reports, meeting minutes, and installation-specific reports are completed.</li><li>Manage staffing schedules, employee leave, absences, training, and coverage to maintain uninterrupted contract performance.</li><li>Conduct regular employee safety briefings, worksite inspections, and quality reviews.</li><li>Identify operational risks and implement corrective and preventive actions.</li><li>Immediately report safety incidents, property losses, mission impacts, or other critical events through the appropriate management and Government channels.</li><li>Maintain accountability of assigned employees and ensure compliance with base access, security, and personnel identification requirements.</li><li>Perform other duties necessary to meet task order performance objectives.</li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li>U.S. National (USN) with an active Secret Security Clearance</li><li>Minimum of 10 years of experience related to the management and performance requirements outlined in the PWS.</li><li>Demonstrated experience managing logistics, supply, property accountability, warehouse, equipment, or base-support operations.</li><li>Knowledge of Government property accountability, inventory management, equipment disposition, and logistics documentation.</li><li>Previous AFCAP, Air Force, Department of Defense, War Reserve Materiel, or contingency logistics experience.</li><li>Experience with BEAR equipment, MRSP inventories, R-14 and R-15 accountability reports, DLA Disposition Services, and DD Form 1149 documentation.</li><li>Experience with barcode-based inventory systems, including WASP AssetCloud or comparable systems.</li><li>Forklift certification and previous material-handling experience.</li></ul><ul><li>Prior experience in a supervisory or leadership role</li></ul><br><p><b><span>KBR Benefits</span></b></p><br><br><p><span>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. </span></p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Printer Technician <p>WE ARE HIRING: IT/Printer Technician (Canon Specialist)</p><br> <p>We are looking for a skilled IT/Printer Technician specializing in Canon Printers to join our team for an exciting contract opportunity in Al Ain. If you have hands-on experience with Canon hardware and network print configurations, we want to hear from you!</p><br> <p> Role Details</p><br> <p>Position: IT / Printer Technician (Canon Specialist)</p><br> <p>Duration: 6-Month Contract</p><br> <p>Location: Al Ain, UAE</p><br> <p>Nationality: Open to all nationalities</p><br> <p>Salary: Competitive (As per market standards &amp; experience)</p><br> <p> Key Responsibilities</p><br> <p>Hardware Maintenance: Physically disassemble and repair mechanical components, including fusers, rollers, and other hardware elements.</p><br> <p>Troubleshooting &amp; Diagnostics: Run system diagnostic codes, manage print queues, and perform routine repair, maintenance, and toner/kit replacements for Canon MFPs.</p><br> <p>Network &amp; Software Configuration: Deploy print drivers and configure network protocols for print servers, secure badge-printing, and scan-to-email functions.</p><br> <p> Requirements</p><br> <p>Experience: 2 to 3 years of solid, relevant experience specializing in Canon Printers.</p><br> <p>Skills: Strong understanding of MFP maintenance, network scanning configurations, and hardware troubleshooting.</p><br> <p>Availability: Candidates who can join immediately or on short notice prefered.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 7,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized innovative solutions powered by Microsoft Technologies.We are seeking an Industry Solutions Delivery Area/Organizational Unit Partner Commercial Lead.</p><br><p>In this role, you will execute the Industry Solutions Delivery (ISD)partner strategy for your Area/Organizational Unit (OU), turning strategic priorities into structured operating rhythms, clear governance, and measurable business outcomes. You will work across sales and delivery motions, with partners and stakeholders to ensure Microsoft engages the right partners, structures the right commercials, and drives strong delivery performance at scale, positively impacting the ISD Area/OU key business metrics.Your role is pivotal in marrying Microsoft’s delivery capabilities with an empowered partner network to accelerate cloud consumption and customer success . You will bring deep experience in partner management within a consulting services environment, commercial deal structuring, and performance governance within a complex services or technology environment. By expertly managing partner collaborations – from initial contract through steady-state delivery – the Partner Commercial Lead ensures that ISD’s engagements with partners are strategic, efficient, and ultimately drive significant business impact for Microsoft.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><br><br><br><b>Responsibilities</b><br><p><strong>Execute Partner Strategy</strong></p><br><ul><li>Lead execution of the ISD global partner strategy within a specific Area or OU by aligning partner engagement to business priorities, embedding the strategy into operating rhythms, and driving adoption across sales and delivery teams</li><li>Track progress through defined milestones, governance forums, and data-driven insights to ensure timely course correction and measurable results</li></ul><p><strong>Lead Partner Selection</strong></p><br><ul><li>Serve as a trusted advisor during pursuits to recommend the right partner for the right work based on capability, capacity, past performance, risk, and compliance requirements. Ensure partner selection decisions are objective, well documented, and aligned to sourcing policies, including mini-RFP or RFx processes when required</li></ul><p><strong>Own Commercials</strong></p><br><ul><li>Lead commercial structuring and negotiations with selected partners prior to deal closure, including scope, pricing, milestones, SLAs, and contract flow-down requirements. Ensure partner agreements protect margin, align to customer commitments, and create the right incentives for delivery quality, compliance, and commercial cloud growth outcomes.</li></ul><p><strong>Drive Partner Performance</strong></p><br><ul><li>Act as the single point of accountability for partner performance across the Area/OU portfolio. Monitor delivery quality, timeliness, compliance, and business KPIs; run regular performance reviews; lead remediation and escalation where needed; and increase opportunity with high-performing partners while addressing chronic underperformance.</li></ul><p><strong>Partner with key stakeholders</strong></p><br><ul><li>Act as a trusted commercial partner across all aspects of ISD sales and delivery with partners, working closely with ADL, the OU Leader, and their leadership teams to maximise impact against key Area and OU business metrics. Build strong alignment with CE&amp;S and GPS partner organisations to drive consistency, amplify impact, and share best practices across regions.</li></ul><p><strong>Drive Cloud Growth via Partners</strong></p><br><ul><li>Align every partner engagement with Microsoft’s cloud growth ambitions. Work with deal teams to embed consumption-focused incentives and/or outcome-based elements into partner contracts, ensuring partners are motivated to deliver projects faster and drive Azure usage (e.g. milestone bonuses linked to cloud adoption)</li></ul><br><b>Qualifications</b><br><p><strong>Required/minimum qualifications</strong></p><br><ul><li>Bachelor's Degree in Business, Operations, Finance, or related field AND&nbsp; experience in enterprise technology partner management, consulting, or outsourcing roles OR equivalent experience.</li><li>Proven experience structuring large subcontractor agreements or strategic alliances and managing partner performance at scale</li><li>Well-developed negotiation and contract management skills, with demonstrated ability to develop complex commercial terms that balance risk and value.</li><li>Emirati National holding UAE Family Book.</li><li>You must be legally&nbsp;authorised&nbsp;to work in UAE to be eligible for this role.&nbsp;(Legally&nbsp;authorised&nbsp;= has citizenship or has been granted a valid visa or work permit)&nbsp;for your employment with Microsoft and the country where you work.</li></ul><p><strong>Additional or preferred qualifications</strong></p><br><ul><li>Master's Degree in Business, Operations, Finance, or related field AND experience in program management, process management, or process improvement&nbsp;</li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are seeking a highly organized and detail-oriented Production Coordinator to oversee the full physical production lifecycle of media projects.<br> This role is responsible for managing budgets, schedules, staffing, contracts, financial processes, and operational coordination from proposal stage through final delivery and post-production.<br> The ideal candidate has strong production management experience, exceptional attention to detail, and the ability to manage multiple active projects while maintaining cost control, compliance, and operational efficiency.<br> Key Responsibilities Production &amp; Project Management Manage the full physical production process including budgeting, cost control, staffing, scheduling, and resource allocation Oversee projects from job proposal stage through PR creation (Oracle), contract signing, production execution, invoicing, and supplier payments Create and maintain detailed production budgets, cost reports, and master production schedules Track expenses and manage purchase orders, invoices, payroll, and production accounting Submit and manage financial documentation and receipts in Oracle when required Ensure contracts are renewed before expiration for ongoing projects Support post-production by managing deliverables, timelines, and cross-department communication Scheduling &amp; Reporting Create and manage project schedules and operational reports on Monday.<br>com Prepare and maintain weekly progress reports for each project and task Monitor timelines and ensure all production milestones are achieved Schedule and coordinate internal and external production meetings Operations &amp; Logistics Coordinate with department heads to ensure crew requirements and operational needs are met Hire and manage production staff, freelance crew, and vendors as required Oversee location logistics, permits, insurance, equipment rentals, and travel arrangements Ensure compliance with company policies, contractual obligations, and production standards Documentation &amp; Archiving Organize and maintain comprehensive production archives Ensure all project documents, contracts, reports, and media materials are properly archived and accessible Maintain accurate records in CRM and project management systems Client &amp; Stakeholder Management Serve as point of contact for internal stakeholders and external partners regarding production matters, when required.<br> Prepare visually appealing proposals and presentations when required Maintain strong relationships with clients, suppliers, and production partners Core Competencies Exceptional attention to detail and financial accuracy Advanced organizational and multitasking skills Ability to manage multiple productions simultaneously Strong problem-solving and decision-making skills Clear and professional communication abilities High level of accountability and ownership Technical Skills Advanced knowledge of Microsoft Office or Google Workspace Strong spreadsheet and financial reporting skills Understanding of production accounting and budgeting processes Preferred Qualifications 3–5+ years of experience in media production management or production account management Experience working in fast-paced, deadline-driven production environments Strong understanding of physical production workflows (pre-production, production, post-production)</span> </div>

Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.<br>With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.<br>What You'll DoSocial Media & Content Marketing Lead the development and delivery of high-quality social media content across Instagram, Tik Tok, Linked In, and You Tube. Plan and execute integrated campaigns, including seasonal promotions, dish launches, and brand collaborations, from concept and copywriting through to creative briefing and rollout. Maintain a consistent brand voice and tone across markets, working closely with Brand, Content, and Design stakeholders. Adapt content to suit local market nuances, including Saudi-specific geographic and dialect requirements, Dubai market conventions, and platform-specific tones. Manage day-to-day community engagement and act as a brand guardian across all social channels. Collaborate with the creative team on the production of engaging, platform-native social content. Influencer & Ambassador Relations Manage a tiered influencer and ambassador programme across the UAE and KSA, including paid brand ambassadors, barter partnerships, and performance-based creator collaborations. Lead talent and agency relationship management, contract negotiations, and renewals, balancing scope, cost, and deliverables. Track affiliate and coupon-code performance through monthly reporting. Identify top-performing creators and campaigns to guide renewal and investment decisions. Support the expansion of the programme into new markets and develop new ambassador relationships. Manage and negotiate influencer and ambassador budgets, tracking spend against performance and ROI. PR & Reputation Management Monitor social sentiment and brand mentions across markets, identifying and escalating emerging issues early. Draft press releases, statements, announcements, and other external-facing PR content. Support press and media opportunities, brand collaborations, and public-facing announcements related to social media and community channels. Help protect and strengthen brand reputation across all public touchpoints. Content Support: SEO & AEOContribute to SEO- and AEO-friendly blog and social content in coordination with the wider Content and Marketing teams. Monitor relevant trends and conversations within the nutrition, wellness, and F&B sectors. Translate trending topics into timely, credible, and on-brand content opportunities. Reporting & Cross-Functional Coordination Prepare regular performance reports covering organic and paid social media, ambassador and affiliate performance, and sentiment trends. Translate performance data into clear recommendations for senior stakeholders. Coordinate with senior stakeholders on approvals, tone, brand alignment, and design execution. Manage multiple concurrent workstreams while maintaining speed, quality, and consistency. Support new brand launches with social media rollouts and community-facing messaging.<br>What We’re Looking For+3–6 years of experience in social media, PR, or a related field. Direct experience managing influencers, ambassadors, or creator partnerships. Experience within F&B, retail, hospitality, wellness, or consumer brands is strongly preferred. Proven ability to negotiate influencer contracts, scopes, fees, and renewals. Strong understanding of social media platforms, content formats, and audience behaviours. Excellent written English and strong copywriting skills. Arabic proficiency, including familiarity with regional dialects such as Saudi Arabic, is a strong advantage. Comfortable managing multiple brands and markets, including the UAE, KSA, and potential expansion markets. Strong eye for brand-consistent, platform-native content. Data-literate and comfortable turning performance reports into actionable recommendations. Highly organised, proactive, and able to manage a high volume of projects in a fast-paced environment.<br>Nice to Have Experience launching a new brand or sub-brand from the ground up. Strong familiarity with the Gulf region’s creator and influencer landscape. Experience using tools such as Canva, Claude, and social media scheduling or analytics platforms. Upbeat, outgoing, and genuinely enjoys engaging with communities, creators, and media contacts. Comfortable with on-camera moments and representing the brand publicly. Confident and quick-thinking, particularly when working under pressure. Curious, culturally aware, and consistently up to date with social media trends and emerging platforms.<br>Benefits- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.- Be involved in customized workshops run by the Kitopi Academy.- Have the chance to work in an international, diverse, and inclusive environment.- Become part of one of the most caring communities out there.- Free and unlimited access to a nutritionist.- No Dress Code! (T&C applies).- The famous team activities and social events bursting with fun- Inclusive private health insurance.- Up to 50% discount on Kitopi brands.- Annual leave as per the company policy.<br>Additionally, we offer:- Wellness spaces designed for mothers inclusive for all.- Monthly well-being programs to nurture your mental and physical health.- Informative and empowering webinars to support your growth.- Social Thursdays and Fridays across markets to gather and connect with colleagues.<br>Recruitment Process and Timeline First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.<br>If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.<br>Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.<br>So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.

Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.<br>With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.<br>Job Summary:<br>We’re looking for a hands-on Social Media & PR Manager to own the social media and public-facing brand presence for Kitopi’s Healthy Pod brands across the GCC, including Right Bite and Under500, while also leading Kitopi’s wider social media strategy.<br>This is a highly cross-functional role spanning social media, community management, brand guardianship, influencer and ambassador relations, and public relations.<br>The ideal candidate is equally comfortable writing scroll-stopping social copy, engaging directly with online communities, managing creator partnerships, and drafting press releases or external statements.<br>What You'll DoSocial Media & Content Marketing Lead the development and delivery of high-quality social media content across Instagram, Tik Tok, Linked In, and You Tube. Plan and execute integrated campaigns, including seasonal promotions, dish launches, and brand collaborations, from concept and copywriting through to creative briefing and rollout. Maintain a consistent brand voice and tone across markets, working closely with Brand, Content, and Design stakeholders. Adapt content to suit local market nuances, including Saudi-specific geographic and dialect requirements, Dubai market conventions, and platform-specific tones. Manage day-to-day community engagement and act as a brand guardian across all social channels. Collaborate with the creative team on the production of engaging, platform-native social content. Influencer & Ambassador Relations Manage a tiered influencer and ambassador programme across the UAE and KSA, including paid brand ambassadors, barter partnerships, and performance-based creator collaborations. Lead talent and agency relationship management, contract negotiations, and renewals, balancing scope, cost, and deliverables. Track affiliate and coupon-code performance through monthly reporting. Identify top-performing creators and campaigns to guide renewal and investment decisions. Support the expansion of the programme into new markets and develop new ambassador relationships. Manage and negotiate influencer and ambassador budgets, tracking spend against performance and ROI. PR & Reputation Management Monitor social sentiment and brand mentions across markets, identifying and escalating emerging issues early. Draft press releases, statements, announcements, and other external-facing PR content. Support press and media opportunities, brand collaborations, and public-facing announcements related to social media and community channels. Help protect and strengthen brand reputation across all public touchpoints. Content Support: SEO & AEOContribute to SEO- and AEO-friendly blog and social content in coordination with the wider Content and Marketing teams. Monitor relevant trends and conversations within the nutrition, wellness, and F&B sectors. Translate trending topics into timely, credible, and on-brand content opportunities. Reporting & Cross-Functional Coordination Prepare regular performance reports covering organic and paid social media, ambassador and affiliate performance, and sentiment trends. Translate performance data into clear recommendations for senior stakeholders. Coordinate with senior stakeholders on approvals, tone, brand alignment, and design execution. Manage multiple concurrent workstreams while maintaining speed, quality, and consistency. Support new brand launches with social media rollouts and community-facing messaging.<br>What We’re Looking For+3–6 years of experience in social media, PR, or a related field. Direct experience managing influencers, ambassadors, or creator partnerships. Experience within F&B, retail, hospitality, wellness, or consumer brands is strongly preferred. Proven ability to negotiate influencer contracts, scopes, fees, and renewals. Strong understanding of social media platforms, content formats, and audience behaviours. Excellent written English and strong copywriting skills. Arabic proficiency, including familiarity with regional dialects such as Saudi Arabic, is a strong advantage. Comfortable managing multiple brands and markets, including the UAE, KSA, and potential expansion markets. Strong eye for brand-consistent, platform-native content. Data-literate and comfortable turning performance reports into actionable recommendations. Highly organised, proactive, and able to manage a high volume of projects in a fast-paced environment.<br>Nice to Have Experience launching a new brand or sub-brand from the ground up. Strong familiarity with the Gulf region’s creator and influencer landscape. Experience using tools such as Canva, Claude, and social media scheduling or analytics platforms. Upbeat, outgoing, and genuinely enjoys engaging with communities, creators, and media contacts. Comfortable with on-camera moments and representing the brand publicly. Confident and quick-thinking, particularly when working under pressure. Curious, culturally aware, and consistently up to date with social media trends and emerging platforms.<br>Benefits- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.- Be involved in customized workshops run by the Kitopi Academy.- Have the chance to work in an international, diverse, and inclusive environment.- Become part of one of the most caring communities out there.- Free and unlimited access to a nutritionist.- No Dress Code! (T&C applies).- The famous team activities and social events bursting with fun- Inclusive private health insurance.- Up to 50% discount on Kitopi brands.- Annual leave as per the company policy.<br>Additionally, we offer:- Wellness spaces designed for mothers inclusive for all.- Monthly well-being programs to nurture your mental and physical health.- Informative and empowering webinars to support your growth.- Social Thursdays and Fridays across markets to gather and connect with colleagues.<br>Recruitment Process and Timeline First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.<br>If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.<br>Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.<br>So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide commercial support to the Deputy GM including management of internal costs.</p></li><li><p>Provide commercial and contractual advice based on the contract documents and industry standards documents such as methods of measurement.</p></li><li><p>Convene regular commercial meetings with the team and contractors.</p></li><li><p>Manage, report on and review claims submitted by contractors. Make recommendations for payment or rejection.</p></li><li><p>Oversee on-site and off-site quantity verifications and confirmation with regard to payments and variation works. Checking and verifying of all invoices from subcontractors. Maintaining a register of payments. Check materials on and off site and verify delivery and acceptance from the client’s representative for payment approval.</p></li><li><p>Prepare and maintain records of all contractors agreements and payments.( Subcontractors word changed to Contractors)</p></li><li><p>On site verification of final accounts submitted by the subcontractors and suppliers, adjusting as necessary.</p></li><li><p>Prepare estimates of variation works and variation submissions from contractors to be assessed and determined</p></li><li><p>Prepare and maintain cash flow forecasts for subcontract works.</p></li><li><p>Updating cost report.</p></li><li><p>Carry out cost estimates for alternative design solutions.</p></li><li><p>Drafting contractual documents including main contract documents &amp; correspondences to contractors.</p></li><li><p>Assist Projects team during pre-contract stage in preparing scope of works and other documents for tender floating.</p></li><li><p>Attend site meetings as required and provide commercial advice as needed.</p></li><li><p>Coordinate with projects team on the project completion timelines.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Have at least 5-10 years’ experience and have excellent written &amp; oral English language skills.</p></li><li><p>Candidates must have at least 5 years’ experience in the UAE with a Consultant.</p></li><li><p>Have experience in large mixed used projects</p></li><li><p>Have excellent communication skills.</p></li><li><p>Candidates should hold a relevant degree in quantity Surveyor.</p></li></ul><br><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Requisition Number:</strong> 24444BR<br><strong>Description:</strong><br>At Stantec, we approach every project as a partnership, because our work creates a lasting impact on our client's communities. We believe that when smart, passionate, creative people come together, real possibilities are within reach.<br>Our people are at the heart of everything we do; they give our work purpose. If you want to be a part of our unwavering team and can bring your sense of imagination and determination to every challenge, then this is the right place for you.<br>Stantec is looking for construction administration and management professionals to act as owner representatives on multiple sites across the UAE to supervise the construction of buildings and facilities related to government and defense projects. The candidate's responsibilities include project management, contract administration, engineering inspections, quality assurance, reporting on progress, and health and safety inspection. English ability is a must. Experience with Healthcare projects (hospital, clinic, Laboratory) is a plus.<br>Responsibilities:<br>• Implements the program &amp; project management goals as defined, developed, and approved by authorized CLIENT personnel; the contractor Program Manager (PgM) does not have the authority to determine unilaterally program and project requirements.<br>• Reviews provide management guidance and recommend courses of action on policy matters to CLIENT personnel.<br>• Assures CLIENT-determined goals are on schedule, cost, and budget.<br>• Assists CLIENT personnel with managing the efficient and effective coordination and accomplishment of the planning, scoping, development, design, and construction of assigned projects.<br>Assists CLIENT personnel with integration of known requirements; manages project<br>budget and schedule as directed by authorized CLIENT personnel; and serves as a point-of-contact<br>for assigned projects.<br>• Assists CLIENT personnel to negotiate and integrate all functions (i.e., planning, design, cost engineering, construction, real estate, contracting, etc.), and consider customer needs and other agencies' commitments in support of assigned projects when recommending a comprehensive management plan.<br>• Assists CLIENT personnel in integrating customer schedules and criteria, establishing project scope and<br>criteria, schedules and milestones, budgets, dependencies and responsibilities of the participating<br>parties, assumptions and risks, contingencies, and performance measurement criteria.<br>• Provides input to the operating budget related to projects assigned; the contractor PgM does not have the authority to make budget determinations without final approval of CLIENT personnel.<br>• Assists CLIENT personnel in training and mentoring initiatives by providing subject matter expertise and conveying cultural meaning and intent; e.g., coordinates, plans, develops, and evaluates training, training needs, and course objectives.<br>• Provides translation services, oral and written for CLIENT staff, as needed.<br>• Performs other duties as assigned.<br><strong>Qualifications:</strong><br>• University degree.<br>• Minimum of 15 - 20 years overall experience<br>• At least 5 years of relevant experience in Healthcare projects (hospital, clinic, Laboratory) is a plus.<br>• Civil Engineering or Architectural background<br>• PMC Experience, Strong Written English, Client-facing, Energetic<br>• Level 2 English language ability (fluent) required<br>• Ability to work with all types of individuals in a stressful environment for long periods of time.<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>Work Location(s):United Arab Emirates - Ras al-Khaimah</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Job Type:</strong> <strong>Regular</strong><br><strong>Job Category:</strong> <strong>Project Management</strong></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Vice President Applications &amp; IT PMO</span></span></span>&nbsp;<br> <span><span>(<span>20254</span></span></span>)</p><br> <p><span><span>At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion.&nbsp;</span></span><br> &nbsp;</p><br> <p><span><span>Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.</span></span><br> &nbsp;</p><br> <p><span><strong><span>Job Summary</span></strong></span></p><br> <p><span>Reporting to the Chief Digital &amp; Information Officer, theVP Applications &amp; IT PMO is responsible for the strategy, delivery, and governance of Kerzner's enterprise and hospitality application landscape and for leading the IT Project Management Office. The role oversees the full lifecycle of core business and guest-facing systems, including PMS (Oracle Opera), F&amp;B (Sevenrooms), Spa &amp; Gym (Zenoti), HR (SuccessFactors), Finance &amp; Procurement (TBD), Salesforce, and Commercial &amp; Distribution (Opera Cloud Distribution, SynXis), ensuring they are modern, integrated, secure, and aligned with brand and business objectives. The VP partners with Brand Presidents, Global Heads of HR, Finance, Procurement and Commercial, Resort GMs, Resort IT Directors/Managers, and external vendors to translate business priorities into scalable, well-governed technology solutions that drive operational excellence, guest-experience innovation, and long-term enterprise value.</span></p><br> <p><span><strong><span>Key Responsibilities</span></strong></span></p><br> <p><span><u><span>Application Strategy &amp; Architecture</span></u></span></p><br> <ul> <li><span>Define and execute Kerzner's application strategy aligned with business and guest-experience goals.</span></li> <li><span>Lead the architecture, integration, and governance of Kerzner's application landscape, establishing brand-level standards and a target-state architecture that balances innovation, scalability, and security.</span></li> <li><span>Own the application technology roadmap across hospitality systems (PMS, POS, F&amp;B, Spa, Guest Engagement), business systems (Finance, Procurement, HR), CRM (Salesforce), and commercial distribution (Opera Cloud Distribution, SynXis), ensuring systems remain current, fit-for-purpose, and fully integrated.</span></li> <li><span>Evaluate emerging technologies, platforms, and vendors to continuously modernise the application portfolio and unlock new business capabilities.</span></li> </ul> <p><span><u><span>IT PMO &amp; Project Governance</span></u></span></p><br> <ul> <li><span>Establish and lead the IT Project Management Office, defining standards, frameworks, and delivery methodologies for consistent, on-time, on-budget execution of technology initiatives.</span></li> <li><span>Oversee complex, multi-region application implementations, upgrades, and integrations, ensuring clear scope, disciplined delivery, and transparent stakeholder communication.</span></li> <li><span>Maintain a consolidated project portfolio view, enabling data-driven prioritisation and resource allocation across all Digital &amp; IT workstreams.</span></li> </ul> <p><span><u><span>Operational Excellence &amp; Integration</span></u></span></p><br> <ul> <li><span>Ensure all enterprise and hospitality applications are reliable, performant, and tightly integrated through API-based architecture.</span></li> <li><span>Drive adoption of AI-enabled capabilities and automation within core application platforms to improve operational efficiency and decision-making.</span></li> <li><span>Partner with the Data &amp; AI function to ensure applications feed clean, timely data into the enterprise data platform, enabling analytics, personalisation, and a unified guest profile.</span></li> </ul> <p><span><u><span>Vendor, Partner &amp; Ecosystem Management</span></u></span></p><br> <ul> <li><span>Manage strategic vendor and partner relationships across the application portfolio, monitoring performance against SLAs and identifying opportunities for consolidation, cost optimisation, and innovation.</span></li> <li><span>Lead vendor selection, contract negotiation, and procurement processes for new application platforms in close collaboration with Procurement and Cybersecurity.</span></li> </ul> <p><span><u><span>Development, Pre-Opening &amp; Expansion</span></u></span></p><br> <ul> <li><span>Act as the application technology advisor for new resort developments, renovations, and pre-openings, ensuring system architectures are designed and deployed on time and aligned to brand requirements.</span></li> <li><span>Define and maintain brand-standard application specifications for each Kerzner brand (Atlantis, One&amp;Only, SIRO, Rare Finds).</span></li> </ul> <p><span><u><span>People &amp; Organisational Leadership</span></u></span></p><br> <ul> <li><span><span>Build, lead, and mentor a high-performing applications and PMO team through coaching, talent development, succession planning, and a culture of accountability, ownership, and continuous improvement.</span></span></li> <li><span>Foster strong cross-functional relationships with resort IT teams, business stakeholders, and global shared-service functions to ensure seamless application adoption and support.</span></li> </ul> <p><span><u><span>Risk, Security &amp; Compliance</span></u></span></p><br> <ul> <li><span>Collaborate closely with Cybersecurity to ensure applications meet security, data privacy, and regulatory compliance standards across all jurisdictions.</span></li> <li><span>Embed technology resilience, disaster recovery, and risk management into application design, vendor selection, and architecture decisions.</span></li> </ul> <p><span><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></span></p><br> <ul> <li><span>Bachelor's or master’s degree in computer science, Information Systems, or a related field.</span></li> <li><span>12+ years of progressive experience in enterprise applications management, with at least 5 years in a senior leadership role.</span></li> <li><span>Deep knowledge of hospitality technology ecosystems, including PMS (Oracle Opera / Opera Cloud), POS, F&amp;B, Spa, CRM (Salesforce), and distribution systems (SynXis, OXI/OHIP).</span></li> <li><span>Proven experience with ERP and business applications (Finance, Procurement, HR/SuccessFactors).</span></li> <li><span>Strong understanding of integration platforms and middleware (e.g., MuleSoft) and API-based architectures.</span></li> <li><span>10+ years of IT project / programme management experience, including large-scale, cross-functional implementations and PMO leadership.</span></li> <li><span>Demonstrated ability to align application strategy with business outcomes, including growth, efficiency, and guest experience.</span></li> <li><span>Strong financial acumen with experience in CAPEX/OPEX planning, budgeting, and vendor contract management.</span></li> <li><span>Proven ability to communicate complex technical concepts clearly and persuasively to executive and non-technical audiences.</span></li> <li><span>Experience leading and developing diverse, high-performing global teams.</span></li> <li><span>Collaborative leadership style with the ability to drive cross-functional alignment across corporate and resort operations.</span></li> <li><span>Hospitality industry experience is strongly preferred; luxury hospitality experience is an advantage.</span></li> <li><span>Certifications in project management (PMP, PRINCE2) or ITIL are an advantage.</span></li> <li><span>Willingness and ability to travel internationally.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>At Emirates Group our Analytics Centre of Excellence (ACoE) is a centralized unit that provides data and analytics support to Emirates Group businesses. TThis allows our businesses to make better decisions by using data and analytics to understand our customers, operations, and markets.The ACoE is an essential part of Emirates Group's digital transformation strategy. The unit is helping Emirates Group to become a more data-driven organization and to make better decisions by using data and analytics.</span></p><br><br><br><p><span>As a <strong>Service Management Analyst,</strong> you will perform a continuous cycle of service improvements to the operational services through service performance analytics via rigorous analysis of various operational data such as incident, problem, change, service continuity, infrastructure capacity, cost of operations and insights from observability tools. Define, implement and maintain the service level KPIs and standards and ensure the agreed service levels are met.</span></p><br><br><br><p><strong><span>In this role you will:</span></strong></p><br><br><ul><li>Utilize analytical skills and tools in order to identify record, trends, and analyse all problems that are assigned. Liaise effectively with the incident management teams, Application support teams and technical teams to ensure all problems are investigated, diagnosed, have root cause analysis performed by severity and impact criticality.<br> </li><li>Proactively identify potential issues which might become incidents, communicate the same to line management and provide cost effective solutions in a timely fashion. Analyse incidents/alerts from Observability tools to ensure that potential problems are proactively detected and fixed before they cause business impact.<br> </li><li>Conduct detailed impact analysis capacity planning and ensure that proper testing of proposed problem fixes are completed successfully before changes to the production environment are requested. Take end to end responsibility for all proactive problems until permanent resolution ensuring that continuous progress updates are communicated to the key stakeholders. Escalate problems that are resulting in recurring incidents for the business.<br> </li><li>Work with the EDA/IT Management team of Portfolio heads, Service Managers and EDA/IT Technical Managers to develop service performance dashboards and reports for Emirates Group EDA customers.<br> </li><li>Ensure that the SLO and SLAs are adhered to and supported by the relevant technical teams. Report and measure service availability in line with agreed service levels. Ensure that the SLOs are supported by the relevant Emirates Group departments (e.g. Procurement &amp; Logistics, HR, legal) through operational level agreements (OLAs), and by external suppliers via Underpinning Contracts (UCs).<br> </li><li>Own and maintain the service catalogue for all available services to drive standardization and rationalization of all production services. Liaise with IT strategy and Architecture to ensure the service catalogue supports the strategic directions for EDA.<br> </li><li>Coordinate with all required EDA/IT teams to ensure services specifications, tools and resources are committed for implementing the agreed services according to SLOs. Identify and agree Service Quality Plans &amp; KPIs with required EDA/IT teams to ensure improvement to service levels.<br> </li><li>Monitor SlO compliance reports and customer scorecard feedback and liaise with relevant portfolio team and Technical teams to investigate non-compliance incidents and to implement improvement processes where appropriate. Assess the financial implications of SLO violations.<br> </li><li>Ensure that operational monitoring, escalation and renewal terms agreed with external suppliers through UCs is adhered to and to protect the interest of Emirates Group IT in a manner consistent with the contract terms. Support and review EDA Service Continuity plans, testing and strategy for all EDA services provided to the Group, to verify their validity and efficiency.<br> </li><li>Where a team is assigned, plan, development and monitor staff performance. Implement new strategies to enhance and maintain their motivation levels to ensure provision of customer focused and competitive services to the Emirates Group.</li></ul><br>Qualification<p><strong><span>To be considered for the role, you must meet the below requirements: </span></strong></p><br><br><ul><li><span>Degree or Honours (12+3 or equivalent)</span></li><li><span>5+ Years of experience in Information Technology.</span></li><li><span>Knowledge/skills: </span></li></ul><br><p><span> - Degree in a subject relevant to IT </span></p><br><br><p><span> - Specialist technical experience, within IT Service Delivery environment, which includes incident, </span></p><br><br><p><span>problem, capacity, service level management and service continuity experience. </span></p><br><br><p><span> - Broad business domain knowledge </span></p><br><br><p><span> - Broad operational and infrastructure knowledge (on premise, private cloud, public cloud) </span></p><br><br><p><span> - Broad user support knowledge </span></p><br><br><p><span> - Broad financial knowledge </span></p><br><br><p><span> - Broad application &amp; systems development knowledge </span></p><br><br><p><span> - Problem management </span></p><br><br><p><span> - Capacity management </span></p><br><br><p><span> - Service level management. </span></p><br><br><p><span> - EDA Service continuity </span></p><br><br><p><span> - Availability management </span></p><br><br><p><span> - ITSM Tools (e.g. ServiceNow) </span></p><br><br><p><span> - Reporting Tools (e.g. PowerBI/MSTR) </span></p><br><br><p><span><span>Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span></span><span><span>www.emirates.com/careers</span></span></p><br><br>Salary &amp; benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Job Purpose <br><p>Manage, supervise and control the development and implementation of a diverse range of major Multi-disciplined engineering projects from initial inception through to completion and handover, relating to new plants, facilities and modifications to existing plant and systems. In addition, to ensure optimal and economic development of projects consistent with Shareholders guidelines.</p><br><br><br>Job Specific Accountabilities <br><p>•&nbsp;&nbsp; &nbsp;Lead/provide technical input into proposal/conceptual&nbsp;&nbsp; &nbsp;developments; coordinates design, materials specification and technically manages procurement and contract tendering stages.<br>•&nbsp;&nbsp; &nbsp;Interface with external parties, and ensures that appropriate codes, practices and standards are.<br>•&nbsp;&nbsp; &nbsp;Manage Project Management Consultant(s) and ensures that effective site supervision and project administration is carried out; provides information to management on project progress.<br>•&nbsp;&nbsp; &nbsp;Lead teams in developing strategies for implementation of Major development projects<br>•&nbsp;&nbsp; &nbsp;Direct the project management teams through all phases of project execution i.e. from project initiation up to commissioning and start up.<br>•&nbsp;&nbsp; &nbsp;Manage multinational contractors ensuring that projects are implemented in accordance with sound project management principles in full compliance with HSE requirements/guidelines within the specified time, cost and other set objectives.<br>•&nbsp;&nbsp; &nbsp;Lead and/or participate in divisional or companywide committees, as assigned and provide guidance and expertise in his area of specialization and lead related discussions and meetings.<br>•&nbsp;&nbsp; &nbsp;Direct and coordinate the activities of teams of multi-discipline engineers in a designated Field. Performs supervisory functions and exercises financial authority at the level established by management for the position.<br>•&nbsp;&nbsp; &nbsp;Review a variety of source material and participate in a range of meetings to establish future project requirements in the assigned field. Provides basic technical and administrative input to take projects from initial inception stage to drafting and submission of requirements proposals. Includes defining, revising and refining scopes and objectives, obtaining or arranging to obtain background data on potential cost and technical feasibility, and advising alternatives where appropriate. &nbsp;<br>•&nbsp;&nbsp; &nbsp;Participate in the refinement of initial proposals into coherent viable project plans. Directs and participates in the revision and refinement of initial project designs, specifications, costs, and phasing preparation of project strategy in conjunction with user department and other divisions such Finance, Commercial Support, etc.<br>•&nbsp;&nbsp; &nbsp;Initiate and approve the preparation of overall work programs, terms of reference for contractors, projects standards and working procedures. Establishes the basis for project execution phase.<br>•&nbsp;&nbsp; &nbsp;Ensure that all projects are implemented in accordance with sound project management principles and established Company procedures and standards. Initiates/manages pre-qualification of bidders list, exercises overall control over the budget and cost of the project and each contract, vetting authorization for expenditure. Reviews and endorses contract purchase and subcontracts recommendations and variation orders throughout all phases of the project and ensures that approved plans are updated accordingly.<br>•&nbsp;&nbsp; &nbsp;Ensure the preparation of the Department’s safety program on the project and oversees compliance with the Company’s safety rules and regulations. Evaluates and audits adherence to same and takes necessary remedial measures to correct and overcome deficiencies.</p><br><br><br>Job Specific Accountabilities2 <br><p>•&nbsp;&nbsp; &nbsp;Ensure that the project is executed in a safe manner and that all contractors adhere to approved safety procedures and method statements for carrying out works / contracts awarded.<br>•&nbsp;&nbsp; &nbsp;Advise Management of anticipated completion date of the project for subsequent start up planning. Assist in development of start-up plan and manning requirements. Authorizes alternate studies such as shop vs. field fabricated pipe, concrete vs. Steel structures etc. and agree in consultation on completion of portions of the plant for acceptance by end user.<br>•&nbsp;&nbsp; &nbsp;Coordinate overall financial matters pertaining to the project, such as currency requirements and restrictions, import duty exceptions, financial forecasts, etc.<br>•&nbsp;&nbsp; &nbsp;Carry out other similar related duties such as attending Tender Board Meetings, reporting on the financial situation of the project. Appraises contractor’s overall performance for quality, cost, schedule and safety and ensures corrective actions are taken. Prepares weekly highlights and monthly progress reports covering all engineering, procurement and construction activities.<br>•&nbsp;&nbsp; &nbsp;Accountable for efficiently managing all projects within budgets and in accordance with Company policies, directives, engineering and project management standards. Poor decisions can involve significant financial losses due to changes of scope, re-work and program delays e.g. the possible consequences of lost production targets.<br>•&nbsp;&nbsp; &nbsp;Sets and oversees observance of quality and control standards for all activities carried out under his jurisdiction in assigned projects.<br>•&nbsp;&nbsp; &nbsp;Develop and manage definition, design and execution of projects to meet company’s objectives and guidelines on field development activities.<br>•&nbsp;&nbsp; &nbsp;Manage the technical integrity of surface facilities and project cost are maintained throughout the project life cycle.<br>•&nbsp;&nbsp; &nbsp;Deliver major development projects within the set targets on HSE, quality, cost and schedule<br>•&nbsp;&nbsp; &nbsp;Recommend acceptance / rejection of work programs and proposals related to his project execution and implementation.</p><br><br><br>Minimum Qualification <br><p>Bachelor Degree Engineering or equivalent.</p><br><br><br>Minimum Experience, Knowledge &amp; Skills <br><p>•&nbsp;&nbsp; &nbsp;12 years of professional experience in Project Engineering/Execution in Oil &amp; Gas projects including 5 years in leading multi-disciplined staff and Consultants / Contractors in defining and executing projects within the oil &amp; gas industry<br>•&nbsp;&nbsp; &nbsp;Project management professional with sound knowledge of contracts, planning and budget / cost control requirements.<br>•&nbsp;&nbsp; &nbsp;Sound project management and leadership skills.</p><br><br><br>Professional Certifications <br><p>PMP</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Profile&nbsp;</strong></p><br><br>&nbsp;<br><p><strong>Hourly Paid (AD-HOC) -&nbsp;Customer Service Representative&nbsp;</strong></p><br><br><p>Role information&nbsp;</p><br><br><br><br><p>Role type&nbsp;</p><br><br><p>Hourly Paid (AD-Hoc Basis) Customer Service Representative – Abu Dhabi&nbsp;</p><br><br><p>Pay band&nbsp;</p><br><br><br><p>Reports to&nbsp;</p><br><br><br><p>​<span>​Business Delivery​</span>&nbsp;</p><br><br><p>​<span>​Grade 4 / H​</span>&nbsp;</p><br><br><p>Customer Service Team Manager&nbsp;</p><br><br><p>Role purpose&nbsp;&nbsp;</p><br><br><p>The Customer Service Representative (CSR) delivers consistent, high-quality experiences across all customer channels – face-to-face, phone, email, web chat, and social media. As the first point of contact, they manage enquiries, registrations, complaints, and transactions efficiently, ensuring accurate information, smooth customer journeys, and adherence to service standards.&nbsp;</p><br><br><p>CSRs resolve most issues at first contact, escalate when needed, and identify opportunities to promote relevant products and services, supporting both sales and retention. The role demands strong compliance, data accuracy, and effective use of systems such as CRM and registration platforms.&nbsp;</p><br><br><p>Offering a clear growth pathway from inductee to specialist, the CSR combines service excellence with proactive engagement to drive customer satisfaction, loyalty, and advocacy, while contributing to revenue growth and the British Council’s mission of building trust and understanding worldwide.&nbsp;</p><br><br><p>Role context&nbsp;&nbsp;</p><br><br><p>The Customer Service Representative (CSR) is part of the Sales and Customer Service function, which underpins the British Council’s mission by delivering excellent customer experiences, strengthening loyalty, and supporting business growth. As frontline representatives, CSRs interact with thousands of customers each year, ensuring professionalism, consistency, and alignment with brand values. By working across multiple channels and service types, they play a key role in connecting customers to our products and services, contributing directly to the organisation’s commercial success and its wider purpose of building trust and understanding worldwide.&nbsp;</p><br><br><p>Main accountabilities&nbsp;&nbsp;</p><br><br><ul><li><p>Deliver excellent customer service across multiple channels (face-to-face, phone, email, web chat, social media), ensuring enquiries, complaints, and registrations are handled professionally, accurately, and in line with service standards.&nbsp;</p><br><br></li></ul><br><ul><li><p>Maintain accurate and timely data entry on CRM and other systems, ensuring compliance with safeguarding, financial, and information security policies.&nbsp;</p><br><br></li></ul><br><ul><li><p>Identify opportunities during service interactions to recommend suitable products and services, contributing to sales and retention targets.&nbsp;</p><br><br></li></ul><br><ul><li><p>Provide feedback and insights on customer needs, behaviours, and issues to support continuous improvement and Voice of the Customer initiatives.&nbsp;</p><br><br></li></ul><br><ul><li><p>Support the delivery of operational processes such as booking consultations, payments, refunds, and customer communications, ensuring alignment with quality audit requirements.&nbsp;</p><br><br></li></ul><br><ul><li><p>Continuously develop knowledge of British Council products, services, and policies to ensure customers receive up-to-date and accurate information.&nbsp;</p><br><br></li></ul><br><p>Role specific knowledge and experience&nbsp;</p><br><br><p>Minimum/essential&nbsp;</p><br><br><ul><li><p>Experience of working in a customer-facing role, delivering services to agreed quality standards.&nbsp;</p><br><br></li></ul><br><ul><li><p>Strong computer literacy with the ability to use standard applications confidently.&nbsp;</p><br><br></li></ul><br><p>Desirable&nbsp;</p><br><br><ul><li><p>Experience of supporting service-to-sales opportunities within a customer interaction.&nbsp;</p><br><br></li></ul><br><ul><li><p>Proficient in using computer systems and digital tools including CRM platforms and online registration systems.&nbsp;</p><br><br></li></ul><br><p>Language Requirements&nbsp;</p><br><br><ul><li><p>English C1 and local language&nbsp;</p><br><br></li></ul><br><p>Additional job requirements&nbsp;&nbsp;</p><br><br><p>Proof of Identity requirements/right to work in country&nbsp;</p><br><br><p>Candidates are expected to have their own visa as this is an hourly paid (ad-hoc basis) contract and the British Council will not be sponsoring visa.&nbsp;&nbsp;</p><br><br><p>Preference that applicants have a valid UAE driving license.&nbsp;&nbsp;</p><br><br><br><br> </div>