Financial Analyst Jobs in UAE
19551 Jobs Found
<p><br>LITCO Industries is looking for an experienced <strong>Structural Engineer / Design Engineer</strong> to join our engineering team in the UAE. The candidate will be responsible for structural analysis, design, engineering drawings, detailing, and technical coordination for structural steel and metalwork projects.</p><p>The ideal candidate should have strong experience in <strong>structural steel design, fabrication drawings, engineering calculations, and coordination with production and project teams</strong>.<br></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Prepare and review structural designs, calculations, drawings, and technical documents for steel structures and metalwork.</p></li><li><p>Perform structural analysis and design in accordance with applicable international standards and project specifications.</p></li><li><p>Prepare structural GA drawings, fabrication/shop drawings, connection details, and design documentation.</p></li><li><p>Coordinate with clients, consultants, architects, project engineers, production, and fabrication teams.</p></li><li><p>Review engineering drawings, specifications, BOQs, and project requirements.</p></li><li><p>Ensure designs are practical and suitable for fabrication, erection, and site installation.</p></li><li><p>Coordinate closely with the production and fabrication teams to resolve technical and design-related issues.</p></li><li><p>Review and approve shop/fabrication drawings and provide technical clarifications when required.</p></li><li><p>Conduct design checks and identify potential clashes, discrepancies, and constructability issues.</p></li><li><p>Support material take-offs, quantity calculations, and technical submissions.</p></li><li><p>Assist with engineering changes, revisions, variations, and project documentation.</p></li><li><p>Ensure all designs comply with relevant codes, standards, safety requirements, and client specifications.</p></li><li><p>Provide technical support during fabrication and installation when required.</p></li></ul><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's Degree in <strong>Civil Engineering / Structural Engineering</strong> or a related field.</p></li><li><p>Minimum <strong>4 years of relevant experience</strong> in structural engineering/design.</p></li><li><p>UAE experience is preferred.</p></li><li><p>Experience in <strong>structural steel fabrication, steel structures, metal works, PEB, or industrial projects</strong> is highly preferred.</p></li><li><p>Strong knowledge of structural steel design, connections, fabrication, and erection.</p></li></ul><p>Ability to read and interpret structural drawings, specifications, and technical documents</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong knowledge of structural steel and connection design.</p></li><li><p>Good understanding of fabrication and erection processes.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Ability to coordinate effectively with engineering, production, QA/QC, and project teams.</p></li><li><p>Good communication and technical reporting skills.</p></li><li><p>Ability to work independently and meet project deadlines.</p></li><li><p>Strong attention to detail.</p></li></ul><p><strong>Preferred Experience</strong></p><p>Candidates with experience in the following areas are encouraged to apply:</p><ul><li><p>Structural Steel</p></li><li><p>Steel Fabrication</p></li><li><p>PEB / Pre-Engineered Buildings</p></li><li><p>Industrial Structures</p></li><li><p>Metal Works</p></li><li><p>Steel Buildings</p></li><li><p>Platforms & Structural Frames</p></li><li><p>Steel Stairs, Handrails & Miscellaneous Steel</p></li><li><p>Heavy Steel Structures</p></li><li><p>Fabrication & Erection Projects</p></li></ul>
<br><p><em>Technical Service & Maintenance</em></p><br><ul><li><p>Provide technical support and respond to customer service requests in accordance with agreed SLA requirements.</p></li><li><p>Diagnose and resolve technical issues related to assigned Konica Minolta office products.</p></li><li><p>Perform preventive and corrective maintenance on assigned equipment.</p></li><li><p>Carry out technical diagnostics and troubleshoot electrical and electromechanical components.</p></li><li><p>Use appropriate diagnostic tools, including a multi-meter, to identify and resolve electrical faults.</p></li><li><p>Read and interpret electrical schematics to support effective troubleshooting and repairs.</p></li><li><p>Perform equipment installation, removal, retrofit, and configuration activities.</p></li><li><p>Execute software loads, updates, and configuration as required.</p></li><li><p>Utilize remote resolution and monitoring tools to support efficient issue resolution.</p></li><li><p>Ensure all maintenance and repair activities are completed safely and to the required quality standards.</p></li></ul><br><p><em>Customer Service & Support</em></p><br><ul><li><p>Act as a primary technical contact for assigned customers and ensure a high level of customer satisfaction.</p></li><li><p>Provide professional and responsive service while managing customer expectations.</p></li><li><p>Manage service calls effectively and ensure issues are resolved within agreed SLA timelines.</p></li><li><p>Maintain accurate records of service activities and equipment status.</p></li><li><p>Manage the inventory of assigned work locations and ensure required parts and materials are available.</p></li></ul><br><p><em>Team Collaboration</em></p><br><ul><li><p>Work closely with the field support team to ensure effective service delivery.</p></li><li><p>Provide technical assistance and guidance to other team members on equipment repair procedures and best practices.</p></li><li><p>Support the team in resolving complex technical issues when required.</p></li><li><p>Follow company policies, procedures, safety requirements, and equipment service standards.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Diploma or Bachelor’s degree in <strong>Electrical, Electronics, Computer Engineering, or a related technical discipline</strong>.</p></li><li><p>Previous experience in the servicing and maintenance of office printing equipment is preferred.</p></li><li><p><strong>Experience with Konica Minolta office products is highly preferred.</strong></p></li><li><p>Strong understanding of electrical and electromechanical systems.</p></li><li><p>Ability to use a multi-meter for electrical troubleshooting.</p></li><li><p>Ability to read and understand electrical schematics.</p></li><li><p>Good knowledge of computers, networks, colour theory, and relevant software applications.</p></li><li><p>Strong analytical, logical, and troubleshooting skills.</p></li><li><p>Excellent customer-facing, communication, and interpersonal skills.</p></li><li><p>Strong time management and organizational skills.</p></li><li><p>Ability to work independently and as part of a field support team.</p></li><li><p><strong>Valid driving licence.</strong></p></li><li><p>Willingness and ability to work in an active field-service environment, including walking, standing, bending, squatting, and driving for a significant portion of the working day.</p></li></ul>
<ul><li>Spearhead the end-to-end development lifecycle of MAVEN projects, from initial concept and architecture design to final deployment and ongoing optimization.</li><li>Translate complex business requirements into robust, scalable, and efficient technical solutions within the MAVEN ecosystem.</li><li>Design and implement custom MAVEN features, integrations, and data models to meet specific client needs and enhance platform functionality.</li><li>Collaborate closely with cross-functional teams, including product managers, designers, and QA engineers, to ensure seamless project execution.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.</p></li><li><p>Minimum of 7-12 years of hands-on experience in software development, with a significant focus on MAVEN platform customization and integration.</p></li><li><p>Proven track record of successfully delivering complex projects within defined timelines and budgets.</p></li><li><p>Expertise in MAVEN's core technologies, including its API, data structures, and extensibility frameworks.</p></li></ul>
<ol><li><p>Perform general vehicle servicing and maintenance.</p></li><li><p>Diagnose and repair mechanical faults.</p></li><li><p>Carry out repairs on engines, transmissions, brakes, suspension, steering, and cooling systems.</p></li><li><p>Perform AC and basic electrical troubleshooting.</p></li><li><p>Use diagnostic scanners to identify vehicle faults.</p></li><li><p>Inspect vehicles and identify additional repair requirements.</p></li><li><p>Replace faulty components and carry out repairs according to proper procedures.</p></li><li><p>Conduct road tests when required to confirm repairs.</p></li><li><p>Maintain cleanliness and safety within the workshop.</p></li><li><p>Properly use and maintain workshop tools and equipment.</p></li><li><p>Complete assigned jobs within the required time.</p></li><li><p>Follow job cards and instructions from the Service Advisor / Workshop Supervisor.</p></li><li><p>Handle customer vehicles carefully and professionally.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Minimum <strong>2–3 years of experience</strong> as an Automotive Mechanic / Technician.</p></li><li><p>Strong knowledge of vehicle mechanical systems.</p></li><li><p>Experience with diagnostic scanners and fault finding.</p></li><li><p>Experience with <strong>Jeep, Dodge, Ram, and Chrysler</strong> is an advantage.</p></li><li><p>Experience with American and European vehicles is preferred.</p></li><li><p>Ability to work independently and as part of a team.</p></li><li><p>Good troubleshooting and problem-solving skills.</p></li><li><p>Strong attention to detail.</p></li><li><p>UAE workshop experience is preferred.</p></li></ol>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Principal Solutions Architect <p>Analog is looking for a Principal Solution Architect to act as the technical authority for a large digital transformation program, setting technology direction, solution design, and architectural standards across every delivery team. </p><br><br><p> You will make sure every design decision holds up against security, data sovereignty, scalability, and integration requirements, and you will be the person clients, partners, and vendors turn to when they need a straight answer on the architecture. </p><br><br><br><p><strong>What you’ll do </strong></p><br><br><p>Architecture and Standards </p><br><br><ul><li>Set technology selection, solution design, and architectural standards across all delivery teams building on Hive. </li><li>Own the platform's technical roadmap, and ensure it can scale with new customers, integrations, and use cases. </li><li>Review designs for security, data sovereignty, scalability, and integration requirements before they reach production. </li><li>Maintain architectural documentation and decision records that keep teams aligned as the platform grows. </li></ul><p>Stakeholder Representation </p><br><br><ul><li>Represent the architecture to clients, partners, and third party vendors, translating technical decisions into terms that land with each audience. </li><li>Support pursuits and proposals with credible technical positioning and solution design. </li><li>Work with delivery and engineering leads to unblock technical dependencies and resolve design disdutes. </li><li>Mentor senior engineers on architectural best practice, and raise the technical bar across teams. </li><li>What you’ll bring </li><li>Substantial experience as a principal or lead solution architect on a large, multi team platform. </li><li>Deep technical fluency across cloud infrastructure, integration patterns, and platform security. </li><li>Direct experience designing for data sovereignty and regulated environments, ideally defence or government. </li><li>A track record of representing architecture credibly to clients, partners, and vendors. </li><li>Strong judgment for balancing scalability, security, and delivery speed.</li><li>Excellent communication skills, comfortable moving between deep technical detail and executive summary. </li></ul><br><p><strong>About Analog </strong></p><br><br><p>Analog builds Hive, a digital twin platform that connects physical environments to AI and sensors, enabling defence and government customers to monitor, simulate, train, and command across real world estates and synthetic environments. We are a fast moving, mission driven team working on programmes that sit at the intersection of national digital transformation, modern warfare, and advanced technology. Our work matters, and we move with the urgency that reflects it. </p><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>MAIN OBJECTIVE OF ROLE</strong><br>To support the day-to-day requirements of Continued Airworthiness and Technical Support related to Avionics systems and Engineering projects, including the evaluation of Airworthiness Directives, Service Bulletins and other applicable Airworthiness Data. <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Reviews, assesses, and provides recommendations of all issued airworthiness requirements relating to the operated fleet including, Service Bulletins, Component Service Bulletins, Airworthiness Directives and other regulatory and manufacturers publications.</li><li>Produces work orders for task accomplishment following technical review, assessment, and agreement of applicable airworthiness and manufacturer requirements.</li><li>Reviews and presents in-service data during technical review meetings and implements corrective and preventive actions to address reliability issues related to avionics systems.</li><li>Provides technical recommendations in development of the approved maintenance program with reference to aircraft manufacturer’s instructions, regulatory requirements and in service experience.</li><li>Supports major modifications, retrofits, cabin reconfigurations and aircraft phase-in and phase out requirements.</li><li>Coordinates with manufacturers and other Original Equipment Manufacturers (OEMs) for defect analysis and provide resolution of technical issues.</li><li>Provides technical support for investigations arising from safety reports by reviewing relevant aircraft data, technical records, and system performance information.</li><li>Guides and supports contracted Maintenance, Repair and Overhaul (MRO) providers on technical queries.</li><li>Manages the software configuration on fleet ensuring accuracy and consistency.</li><li>Manages and updates Electrical Load changes, registration/de-registration of Emergency Locator Transmitter.</li><li>Manages the download, readout and review of flight recorders data to meet regulatory requirements.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Bachelor's Degree (3+ years)</li><li>Engineering Degree OR ICAO Type 2 Aircraft Maintenance Engineers License</li><li>Fluent in English</li><li>5 years’ relevant experience of which 2 years should be from the aeronautical industry covering a combination of experience in tasks related to aircraft maintenance and/or continuing airworthiness management.</li><li>Working knowledge of AMOS.</li><li>Years with qualifications: 5 - 7 years</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Teamwork</li><li>Effective Communication</li><li>Personal Accountability & Commitment to achieve</li><li>Resilience & Flexibility (Can do attitude)</li><li>Inspiring & Developing Others</li><li>Strategic Thinking</li><li>Business Acumen</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Technical Design Manager - Fit-Out & Joinery <br><strong>Location:</strong> Dubai, UAE<br> About the Role We are seeking an experienced <strong>Technical Design Manager</strong> to join a growing fit-out and joinery team in Dubai. This is an exciting opportunity for a highly organised and technically skilled professional with extensive experience delivering high-end interior fit-out and bespoke joinery projects.<br> The successful candidate will lead the technical design process from concept through to production, ensuring all designs are fully coordinated, buildable, and delivered to the highest standards of quality, programme, and client expectations.<br> Key Responsibilities <ul> <li>Manage the technical design team across multiple fit-out and joinery projects.</li> <li>Review architectural and interior design drawings, ensuring technical feasibility and compliance.</li> <li>Produce and oversee detailed shop drawings, fabrication drawings, and technical submissions.</li> <li>Coordinate with architects, consultants, project managers, production, procurement, and site teams.</li> <li>Resolve technical challenges throughout the design and construction phases.</li> <li>Ensure all drawings comply with project specifications, local regulations, and quality standards.</li> <li>Manage drawing approvals and revisions while maintaining project schedules.</li> <li>Liaise with joinery manufacturing teams to ensure designs are practical and efficient to produce.</li> <li>Lead design coordination meetings with internal and external stakeholders.</li> <li>Mentor and develop junior designers and CAD technicians.</li> <li>Drive continuous improvement in design processes, standards, and documentation.</li> </ul> Requirements <ul> <li>Bachelor's degree in Architecture, Interior Design, Engineering, or a related discipline.</li> <li>Minimum <strong>8–12 years' experience</strong> in technical design within the UAE fit-out and joinery industry.</li> <li>Strong knowledge of bespoke joinery manufacturing and interior fit-out detailing.</li> <li>Proven experience delivering luxury commercial, hospitality, residential, or retail projects.</li> <li>Expert knowledge of AutoCAD; proficiency in Revit and other 3D modelling software is advantageous.</li> <li>Strong understanding of materials, construction methods, fabrication techniques, and site installation.</li> <li>Excellent coordination, communication, and leadership skills.</li> <li>Ability to manage multiple projects in a fast-paced environment.</li> <li>UAE experience is essential.</li> </ul> Desirable Skills <ul> <li>Strong problem-solving and decision-making abilities.</li> <li>High attention to detail and quality.</li> <li>Commercial awareness and understanding of project delivery.</li> <li>Experience working with local authorities and consultant approval processes.</li> <li>Ability to build strong relationships with clients and project stakeholders.</li> </ul> <br><br> </div>
<strong>Job Description<br><br></strong><strong>Job Title: Pre-Sales Consultant –Data Protection, Backup & Disaster Recovery <br><br></strong><strong>Location: Onsite in Dubai, UAE<br><br></strong><strong>Role Summary<br><br></strong>We are looking for a technically strong Pre-Sales Consultant to own the technical side of our data protection and disaster recovery deals. In this role, you are the bridge between complex infrastructure and customer confidence. You will work alongside our Account Managers to discover customer pain points, design Backup/DR solutions, run Proof-of-Concepts (POCs), and present your designs to IT teams and management.<br><br>You won’t just sell software—you will architect resilience. If you are someone with strong data protection fundamentals, certified and who enjoys talking to customers, solving storage puzzles, and closing technical deals, this is your next step up.<br><br><strong>Key Responsibilities<br><br></strong><strong>Backup & DR Architecture<br><br></strong><ul><li>Lead technical discovery calls to assess customer backup, storage, and recovery requirements.</li><li>Design end-to-end data protection solutions aligned with RTO/RPO, retention policies, and compliance needs.</li><li>Create technical architecture diagrams, Bills of Materials (BoMs), and deployment roadmaps.</li><li>Design protection strategies across physical, virtual (VMware/Hyper-V), and hybrid-cloud environments.</li><li>Assist in designing replication, failover, and recovery testing workflows.<br><br></li></ul><strong>Veeam Solution Expertise<br><br></strong><ul><li>Architect solutions using Veeam Backup & Replication, Veeam Data Platform, and VBO365.</li><li>Design and size Veeam proxy/repository architectures, Scale-Out Backup Repositories (SOBR), and backup copy jobs.</li><li>Configure and present live demonstrations showcasing backup, recovery, and replication workflows.</li><li>Lead Proof-of-Concept (POC) engagements to prove the technical fit of Veeam solutions.<br><br></li></ul><strong>Cyber Resilience & Ransomware Protection<br><br></strong><ul><li>Design modern backup architectures.</li><li>Architect immutable storage, hardened repositories, and air-gapped recovery environments.</li><li>Advise customers on backup security best practices (MFA, privileged access, segmentation).</li><li>Demonstrate how to recover cleanly from a ransomware attack using isolated recovery environments.<br><br></li></ul><strong>Storage & Infrastructure Integration<br><br></strong><ul><li>Work with customer storage teams to integrate Veeam with SAN, NAS, and Object Storage (S3, Azure Blob, MinIO).</li><li>Validate storage performance (IOPS, throughput, latency) and perform capacity planning based on data growth and change rates.</li><li>Recommend purpose-built backup appliances (e.g., Data Domain, StoreOnce) and design data transfer optimization strategies.<br><br></li></ul><strong>Cloud & Hybrid Workloads<br><br></strong><ul><li>Design backup and DR strategies for workloads running on AWS, Azure, or Google Cloud.</li><li>Assist customers with cloud migration and workload mobility using Veeam replication and restore features.</li><li>Design protection for Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and ensure compliance with data sovereignty rules.<br><br></li></ul><strong>Pre-Sales Engagement & Handoff<br><br></strong><ul><li>Deliver technical presentations and solution overviews to customer IT teams and management.</li><li>Develop RFP/RFQ responses and technical proposal documents.</li><li>Handle technical objections and articulate Veeam's advantages over competitors.</li><li>Collaborate with Professional Services teams to ensure a smooth handoff from design to implementation.</li><li>Participate in customer kickoff meetings to clarify architecture assumptions.<br><br></li></ul><strong>Total Experience<br><br></strong><strong>Required Qualifications & Experience<br><br></strong><ul><li>6 - 8 years of experience in backup, disaster recovery, storage, or infrastructure engineering.</li><li>Minimum 2–3 years of hands-on experience designing or deploying Veeam<br><br></li></ul><strong>Backup & Replication.<br><br></strong><strong>Core Technical Skills<br><br></strong><ul><li>Deep understanding of enterprise backup methodologies.</li><li>Solid knowledge of VMware vSphere and/or Microsoft Hyper-V architectures.</li><li>Strong understanding of Storage technologies: SAN/NAS, Object Storage (S3), and deduplication appliances.</li><li>Practical experience designing immutable/ransomware-resilient backup architectures.</li><li>Strong working knowledge in at least one major cloud platform (AWS, Azure, or GCP) for backup/DR workloads.<br><br></li></ul><strong>Pre-Sales & Soft Skills<br><br></strong><ul><li>Proven ability to run technical discovery workshops and gather customer requirements.</li><li>Experience delivering product demonstrations and Proof-of-Concepts.</li><li>Excellent verbal and written communication; ability to explain technical concepts to non-technical audiences.</li><li>Comfortable presenting to IT Managers, Infrastructure Leads, and Directors.</li><li>Veeam Certification (Strongly Preferred)</li><li>VMCE (Veeam Certified Engineer) is strongly preferred and will be a major differentiator during the selection process.</li><li>Candidates actively working towards VMCE with solid practical experience will also be considered.<br><br></li></ul><strong>Preferred Qualifications (Nice-to-Haves)<br><br></strong><ul><li>Experience with Commvault, Rubrik, Cohesity, or Dell PowerProtect (multivendor exposure is a plus).</li><li>Experience protecting Microsoft 365 (VBO365).</li><li>Experience with Kasten by Veeam for Kubernetes protection.</li><li>Basic scripting skills (PowerShell or Python) to automate reporting/demos.</li><li>Experience working with reseller partners or channel environments.</li><li>Experience in the Middle East, GCC, or APAC markets is a bonus.<br><br></li></ul><strong>Key Competencies<br><br></strong><strong>Technical<br><br></strong><ul><li>Veeam Architecture & Sizing</li><li>Storage Integration (Block, File, Object)</li><li>Virtualization (VMware, Hyper-V)</li><li>Ransomware Recovery & Immutability</li><li>Cloud Backup (AWS/Azure/GCP)</li><li>M365 Backup<br><br></li></ul><strong>Professional<br><br></strong><ul><li>Consultative Discovery</li><li>Solution Design & Documentation</li><li>Customer Presentation & Demo Skills</li><li>Technical Objection Handling</li><li>Collaborative Team Player</li></ul>
Senior Site Engineer Location: UAE Job Type: Full-Time We are looking for an experienced and technically skilled Senior Site Engineer to lead the end-to-end deployment and commissioning of our PV cleaning robot systems at project sites. The ideal candidate will have strong experience in engineering installation, robotic systems, troubleshooting, commissioning, and client coordination. Key Responsibilities Lead and manage the complete on-site deployment of PV cleaning robot systems, from site assessment and planning to installation, commissioning, client training, and final handover. Provide technical guidance and supervision to installation teams, ensuring all systems are installed according to engineering specifications and quality standards. Perform functional testing, system calibration, and commissioning to ensure optimal robot performance. Configure and commission SCADA systems, ensuring seamless communication between robots, remote monitoring platforms, and client networks. Oversee the installation of rails, charging stations, communication modules, and other critical engineering components. Manage engineering materials and ensure proper inventory handling and quality control at project sites. Diagnose and resolve complex mechanical, electrical, software, navigation, and connectivity issues to minimize system downtime. Act as the primary technical point of contact for clients and stakeholders on-site. Conduct system demonstrations and provide operational and maintenance training to clients and end-users. Prepare field service reports, installation documentation, and technical issue logs. Provide structured technical feedback to engineering and product development teams to support continuous product improvement. Requirements Bachelor's Degree in Engineering in related field.5 years of proven experience in site engineering, system installation, commissioning, or technical project deployment. Strong knowledge of mechanical, electrical, and automated/robotic systems. Experience with SCADA systems, industrial communication, or remote monitoring platforms is preferred. Strong troubleshooting and problem-solving skills. Experience managing installation teams and working independently at project sites. Excellent communication and client-facing skills. Willingness to travel and work at project sites as required.
<p>Job Summary<br />
We are a Dubai-based Office Automation service organization seeking a highly organized and customer-focused Technical Service Coordinator to oversee daily technical service operations and ensure the efficient scheduling of field service technicians. The successful candidate will coordinate service activities, monitor maintenance schedules, communicate with customers and technical staff, and ensure all service requests are completed on time and to the highest quality standards. The role also includes coordinating spare parts, maintaining accurate service records, and supporting the delivery of exceptional customer service.<br />
Duties and Responsibilities<br />
• Prepare and manage daily, weekly, and monthly technician schedules.<br />
• Coordinate technician and service staff assignments based on workload, priority, and availability.<br />
• Receive, schedule, and monitor customer service requests.<br />
• Communicate with customers regarding service appointments, updates, and job completion.<br />
• Identify spare part numbers using service manuals and parts list drawings.<br />
• Ensure service activities are completed within established timelines.<br />
• Maintain accurate service records, schedules, and reports.<br />
• Monitor staff attendance and coordinate schedule changes when required.<br />
• Work closely with supervisors to optimize workforce utilization.<br />
• Resolve scheduling conflicts and respond promptly to urgent service requests.<br />
• Ensure compliance with company policies, health and safety regulations, and quality standards.<br />
• Prepare service reports and maintain documentation for management review.<br />
• Support continuous improvement initiatives to enhance service efficiency and customer satisfaction.<br />
Qualifications<br />
• Previous experience in service coordination, scheduling, or customer service is preferred.<br />
• Experience in the office automation industry is an advantage.<br />
• Strong organizational and time-management skills.<br />
• Excellent verbal and written communication skills in English.<br />
• Strong understanding of preventive and corrective maintenance procedures.<br />
• Ability to identify spare part numbers from technical manuals and exploded parts drawings.<br />
• Proficiency in Microsoft Office and service management or scheduling software.<br />
• Ability to prioritize multiple service requests and work effectively under pressure.<br />
• Strong problem-solving and analytical skills with excellent attention to detail.<br />
• Customer-focused with excellent interpersonal skills.<br />
How to Apply<br />
Interested candidates should submit their CV and cover letter to Jobs@citech.ae no later than 30-8-2026.</p>
<p>Job Summary<br />
We are a Dubai-based Office Automation service organization seeking a highly organized and customer-focused Technical Service Coordinator to oversee daily technical service operations and ensure the efficient scheduling of field service technicians. The successful candidate will coordinate service activities, monitor maintenance schedules, communicate with customers and technical staff, and ensure all service requests are completed on time and to the highest quality standards. The role also includes coordinating spare parts, maintaining accurate service records, and supporting the delivery of exceptional customer service.<br />
Duties and Responsibilities<br />
• Prepare and manage daily, weekly, and monthly technician schedules.<br />
• Coordinate technician and service staff assignments based on workload, priority, and availability.<br />
• Receive, schedule, and monitor customer service requests.<br />
• Communicate with customers regarding service appointments, updates, and job completion.<br />
• Identify spare part numbers using service manuals and parts list drawings.<br />
• Ensure service activities are completed within established timelines.<br />
• Maintain accurate service records, schedules, and reports.<br />
• Monitor staff attendance and coordinate schedule changes when required.<br />
• Work closely with supervisors to optimize workforce utilization.<br />
• Resolve scheduling conflicts and respond promptly to urgent service requests.<br />
• Ensure compliance with company policies, health and safety regulations, and quality standards.<br />
• Prepare service reports and maintain documentation for management review.<br />
• Support continuous improvement initiatives to enhance service efficiency and customer satisfaction.<br />
Qualifications<br />
• Previous experience in service coordination, scheduling, or customer service is preferred.<br />
• Experience in the office automation industry is an advantage.<br />
• Strong organizational and time-management skills.<br />
• Excellent verbal and written communication skills in English.<br />
• Strong understanding of preventive and corrective maintenance procedures.<br />
• Ability to identify spare part numbers from technical manuals and exploded parts drawings.<br />
• Proficiency in Microsoft Office and service management or scheduling software.<br />
• Ability to prioritize multiple service requests and work effectively under pressure.<br />
• Strong problem-solving and analytical skills with excellent attention to detail.<br />
• Customer-focused with excellent interpersonal skills.<br />
How to Apply<br />
Interested candidates should submit their CV and cover letter to Jobs@citech.ae no later than 30-8-2026.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Service Supervisor is responsible for the supervision of a team of technicians, ensuring vehicle repair and service activities are carried out efficiently. The role involves managing resources, preparing job allocations, maintaining quality checks, and monitoring operational targets to achieve set efficiency levels. This position supports the provision of 24x7 service to meet customer expectations and contractual obligations, emphasizing safety, quality, and timely service delivery.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Team Management</p><p><br></p><ul><li>Prepare the team for upcoming jobs and allocate job cards to maximize throughput in a timely manner.</li><li>Ensure quality checks are done on finished jobs by technicians to minimize return jobs and complaints.</li><li>Monitor and improve the competency of team members.</li><li>Accountable for the functioning and repairs of tools/equipment used in the workshop.</li></ul><p><br></p><p>Operational Management</p><p><br></p><ul><li>Review pre-order forms to confirm parts requirements and ensure guaranteed solutions.</li><li>Monitor warranty jobs to ensure compliance with warranty guidelines and facilitate smooth processing.</li><li>Review workshop figures to monitor progress of operational targets and prepare reports for management discussions.</li><li>Monitor communication with customers through Service Advisors to enhance customer satisfaction.</li></ul><p><br></p><p>Service Efficiency</p><p><br></p><ul><li>Ensure optimum utilization of workshop labor and resources to achieve operational efficiency targets.</li><li>Extend 24x7 service support to customers, including emergency support for breakdowns.</li><li>Handle stringent requirements from customers for vehicle/bus uptime to avoid penalties for delays.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong communication skills.</li><li>Technical knowledge in vehicle diagnosis and repair.</li><li>Ability to think analytically and plan effectively.</li><li>Proficiency in technical software and workshop management.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Diploma in Mechanical/Automotive or related field.</li><li>Certified Automotive Technician.</li><li>Minimum 5 years of hands-on experience in workshop repair and operations, with at least 2 years in a supervisory capacity.</li><li>BKT (Bus Key Technician) Certification from Volvo Bus Corporation is advantageous.</li><li>Sound technical knowledge in vehicle diagnosis and repair.</li><li>Good communicator in English; Arabic language skills are an advantage.</li><li>Knowledge of technical software.</li><li>Valid UAE Passenger Bus driver's license is advantageous.</li></ul><p><br></p></div>
<ul><li><p>Supervise, coordinate, and allocate repair and maintenance work to technicians to maximize workshop productivity and efficiency.</p></li><li><p>Monitor workshop operations to ensure repairs and servicing are completed to the highest quality standards and within agreed timelines.</p></li><li><p>Drive First Time Fix Rate (FTFR) and minimize repeat repairs through effective quality control processes.</p></li><li><p>Support Service Advisors in delivering an exceptional customer experience through accurate repair information and on-time vehicle delivery.</p></li><li><p>Monitor job card progress, workshop loading, technician productivity, and efficiency.</p></li><li><p>Ensure compliance with OEM standards, company policies, warranty processes, and audit requirements.</p></li><li><p>Coach, mentor, and develop technicians to improve technical capability and performance.</p></li><li><p>Promote and maintain HSSE standards and ensure a safe working environment with a zero-incident mindset.</p></li><li><p>Collaborate with Parts, Service Reception, Warranty, and Management teams to ensure smooth workshop operations.</p></li><li><p>Analyze workshop performance and implement process improvements to enhance operational efficiency and customer satisfaction.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong workshop leadership and people management capabilities.</p></li><li><p>Excellent workshop planning and workload allocation skills.</p></li><li><p>Strong understanding of automotive repair processes and workshop operations.</p></li><li><p>Ability to monitor and improve productivity, efficiency, and quality KPIs.</p></li><li><p>Strong problem-solving and decision-making skills.</p></li><li><p>Excellent communication and stakeholder management abilities.</p></li><li><p>Ability to coach, mentor, and motivate technical teams.</p></li><li><p>Knowledge of DMS systems such as SAP or equivalent platforms.</p></li><li><p>Strong focus on safety, quality, and customer satisfaction.</p></li><li><p>Ability to work effectively under pressure in a fast-paced aftersales environment.</p></li></ul><br><p><strong>What equips you for the role:</strong></p><ul><li><p>Technical Certification, Diploma, ITI, ATA, IMI, or equivalent Automotive qualification.</p></li><li><p>EV Certification (IMI EV Level 2 or higher preferred).</p></li><li><p>Minimum 5–7 years of automotive workshop experience.</p></li><li><p>Minimum 2 years of supervisory or team leadership experience within a dealership or automotive workshop environment.</p></li><li><p>Strong knowledge of workshop operations, vehicle repair processes, and technician management.</p></li><li><p>Experience using SAP, DMS, or equivalent workshop management systems.</p></li><li><p>Strong understanding of workshop KPIs including productivity, efficiency, utilization, and First Time Fix Rate.</p></li><li><p>Valid UAE Driving Licence.</p></li><li><p>Excellent communication, leadership, and conflict resolution skills.</p></li><li><p>Fluency in English; Arabic, Hindi, or Urdu would be advantageous.</p></li><li><p>Commitment to HSSE standards and continuous improvement.</p></li></ul>
<p><strong>Customer Interaction & Relationship Management</strong><br></p><ul><li><p>Greet customers warmly and professionally upon arrival at the service reception.</p></li><li><p>Conduct thorough vehicle walk-arounds to identify visible damage or specific customer concerns.</p></li><li><p>Listen actively to customer descriptions of vehicle symptoms to understand their needs accurately.</p></li><li><p>Manage customer expectations regarding vehicle drop-off, service duration, and cost.</p></li></ul><p><br></p><p><strong>Technical Diagnosis & Quoting</strong><br></p><ul><li><p>Liaise with the Workshop Foreman and Technicians to diagnose complex technical issues.</p></li><li><p>Utilize workshop data and technical bulletins to recommend necessary repairs and maintenance schedules.</p></li><li><p>Prepare accurate, detailed, and transparent cost estimates for both warranty and non-warranty work.</p></li><li><p>Explain technical terms to customers in a clear, understandable manner.</p></li></ul><p><br></p><p><strong>Aftersales & Sales Conversion</strong><br></p><ul><li><p>Promote value-added services, such as extended warranties, service contracts, and accessory fitting.</p></li><li><p>Cross-sell replacement parts and tires where necessary.</p></li><li><p>Achieve targets for Workshop Efficiency (Productivity) and Profitability (Absorption).</p></li><li><p>Ensure the uptake of 'First Visit Resolution' to maximize customer satisfaction.</p></li></ul><p><br></p><p><strong>Warranty & Compliance</strong></p><br><ul><li><p>Process warranty claims in strict accordance with Stellantis (Dodge/Ram manufacturer) guidelines and time frames.</p></li><li><p>Ensure all documentation is compliant with Al-Futtaim and manufacturer policies.</p></li><li><p>Handle goodwill claims where applicable to support customer retention.</p></li></ul><p><br></p><p><strong>Operational Excellence</strong><br></p><ul><li><p>Monitor the progress of vehicles throughout the day to ensure timely completion.</p></li><li><p>Coordinate with the parts department to ensure parts availability.</p></li><li><p>Conduct post-service follow-up calls to ensure customer satisfaction and address any feedback.</p></li><li><p>Maintain a clean and professional service reception area.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Excellent command of English (written and spoken); Arabic is a strong advantage.</p></li><li><p>Ability to identify sales opportunities without being aggressive.</p></li><li><p>High empathy and patience when dealing with stressed customers.</p></li><li><p>Ability to work in a fast-paced environment and handle high volumes during peak seasons.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Previous experience in an Automotive Service Advisor role or similar customer-facing position in the automotive industry.</p></li><li><p>Strong technical knowledge of automotive repair and maintenance operations.</p></li><li><p>Proficiency in using service management software and technical tools to diagnose vehicle issues.</p></li><li><p>Excellent communication skills in English; proficiency in Arabic is an advantage.</p></li></ul>
*We're Hiring: Service Supervisor - HVAC Projects | Dubai, UAE*<br><br>Location:* Dubai, UAE (Field + Office - Must be in Dubai) | *Exp:* 2-4 Years as HVAC Service Supervisor in UAE Mandatory | *Salary:* AED 4,000 - 5,000 + Benefits | *Joining:* Immediate - Max 15 Days<br><br>Leading HVAC Company in Dubai - Premium AMC Projects - is hiring a Service Supervisor to lead service operations & client handling.<br><br>Key Responsibilities<br><br>*Team Supervision & Technical Guidance - Core:*<br><br> Supervise & lead team of 5-10 HVAC technicians - Daily tasks, breakdown calls & AMC visits Provide technical guidance on Chilled Water, FCU, AHU, FAHU, VRF, Chillers, Ducting & troubleshoot issues Diagnose issues via phone / site visit & guide technicians on resolution Quality check completed work before client sign-off Train & upskill junior technicians on best practices & fault diagnosis<br><br>Client Handling - Critical<br><br> Primary technical POC for clients for service requests, breakdowns & AMC work Explain faults & work done in fluent, professional English to non-technical clients Manage client expectations, daily status updates & handle escalations calmly<br><br>Service Operations - Daily<br><br> Schedule & dispatch technicians for breakdown calls, AMC & PPM - Daily scheduling Track service calls from receipt to closure - SLA based Maintain service records, job sheets & reports - Odoo / ERP updating Coordinate spare parts with procurement - No delays Ensure HSE & quality compliance<br><br>Mandatory - Do Not Apply If You Don't Have<br><br> Valid UAE Driving License is MANDATORY - Own car preferred 2-4 years as HVAC Service Supervisor / Service Coordinator in UAE - Dubai exp must Must be currently in Dubai & available for immediate joining Must have handled 5+ technicians - Chilled Water expertise must Fluent English - Mandatory to explain technical issues to clients<br><br>Background Preferred<br><br> HVAC Contracting Companies in UAE - Top Priority MEP Companies - HVAC Service Division Facility Management Companies - HVAC AMCSoftware:* MS Office - Mandatory | Odoo / ERP / Job-tracking tools - Preferred<br><br>What We Offer<br><br> AED 4k-5k + Visa + Insurance Work with leading HVAC company - High-value AMC clients Growth to Service Manager / Service Engineer Stable role with premium clients across Dubai<br><br>DM with CV if you match all mandatory criteria.<br><br>Work Location: Dubai, UAE.<br><br>Immediate joiners are preferred.<br><br>Contact us at +91 9791033506<br><br>botim calls at +91 9791033506<br><br>Whats App us at +91 9791033506<br><br>Skills: maintenance,breakdown,preventive maintenance,troubleshooting,hvac,english,amc,interview,mep,management,project,skills
Professional Experience10 plus years of experience in application development, technical architecture, solution architecture, enterprise systems, or technology delivery roles.5 plus years of experience in application architecture, technical solution design, or enterprise wide solution architecture. Proven experience designing and delivering large scale enterprise application solutions across custom applications, Saa S platforms, cloud services, and packaged business systems. Strong experience translating business requirements into end-to-end technical designs covering applications, data flows, integrations, infrastructure, security, cloud, and operations. Experience working with Architecture Review Boards, enterprise architecture teams, and domain architects to review, govern, and align solution designs. Strong background in application modernization, platform consolidation, cloud adoption, technical debt reduction, and legacy system rationalization. Practical experience with cloud platforms such as Azure, AWS, or Google Cloud, including application hosting, deployment patterns, scalability, security, monitoring, and cost awareness. Experience working with integration teams on APIs, middleware, event based flows, data exchange, and system interaction patterns. Experience guiding engineering teams on application design, technical patterns, Dev Ops practices, CI/CD, automation, testing, deployment, and production readiness. Retail, ecommerce, hospitality, supply chain, or enterprise business systems experience strongly preferred. Technical Skills Application Architecture: Enterprise applications, custom platforms, Saa S solutions, packaged systems, modular design, service design, API first architecture, scalability, maintainability, and supportability. Solution Design: End to end technical design, solution options, architecture tradeoffs, risk assessment, cost versus benefit analysis, transition architecture, and implementation guidance. AI Enabled Architecture: Practical understanding of generative AI, machine learning enabled applications, AI APIs, intelligent search, automation, prompt enabled workflows, responsible AI, data privacy, model integration, and AI solution governance. Cloud Platforms: Azure, AWS, Google Cloud Platform, hybrid cloud, application hosting, cloud services, deployment patterns, cloud security, scalability, resilience, and cost optimization. Integration Design: REST APIs, event driven architecture, middleware, messaging, file based integrations, data exchange patterns, and system interaction models in partnership with the integration architect. Infrastructure Design: Hosting, compute, storage, networking, load balancing, application gateways, backup, disaster recovery, high availability, and operational support considerations. Security by Design: IAM, SSO, MFA, role based access, encryption, secure APIs, data protection, vulnerability management, application security, privacy, and compliance alignment. Dev Ops and Automation: CI/CD, release management, environment strategy, Azure Dev Ops, Git Hub Actions, automated testing, deployment automation, and infrastructure as code awareness. Observability and Operations: Monitoring, logging, alerting, performance management, incident readiness, production support, operational handover, and service reliability. Architecture Documentation: Solution architecture documents, application diagrams, system context diagrams, data flow diagrams, deployment views, technical design documents, and architecture decision records. Strategic Thinking: Ability to translate business requirements into technical architecture and long-term infrastructure strategy Communication: Excellent verbal and written communication skills to articulate complex technical concepts to diverse audiences Problem Solving: Analytical mindset with the ability to troubleshoot complex infrastructure and security challenges Collaboration: Strong team player with experience working across organizational boundaries and with external partners Innovation: Forward-thinking approach to evaluating and adopting emerging technologies and methodologies
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul> <li> <p><span>Provide technical expertise in all Process design</span></p><br></li> </ul><br> <ul> <li> <p><span>Ensure design and engineering compliance with relevant codes and ADNOC standards</span></p><br></li> </ul><br> <ul> <li> <p><span>Coordinate, Monitor and handle Process design and engineering with EPC Contractor as per project expectation and complete the same within the time frame</span></p><br></li> </ul><br> <ul> <li> <p><span>Work with other discipline engineers within IPMT, EPC Contractor, ADNOC Engineering / Operation / Site Interface to resolve technical issues and ensure quality Discipline Engineering execution and integrity etc. </span></p><br></li> </ul><br> <ul> <li> <p><span>Perform regular and timely technical reviews of Process Engineering deliverables developed by engineering consultants/contractors, ensuring design quality in compliance with relevant codes, standards, and best practices.</span></p><br></li> </ul><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br> <ul> <li> <p><span>Ensure integration of overall Process Engineering. Overall coordination within IPMT Process Engineering Team</span></p><br></li> </ul> <br> <ul> <li> <p><span>Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Process Engineering design activities</span></p><br></li> </ul> <br> <ul> <li> <p><span>Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices</span></p><br></li> </ul> <br> <ul> <li> <p><span>Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation.</span></p><br></li> </ul> <br> <ul> <li> <p><span>Participate in teams for equipment sizing / equipment selection considering optimization and standardization.</span></p><br></li> </ul> <br> <ul> <li> <p><span>Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects.</span></p><br></li> </ul> <br> <ul> <li> <p><span>Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects.</span></p><br></li> </ul> <br> <ul> <li> <p><span>Participate in layout reviews, Model review, design reviews, and technical workshops.</span></p><br></li> </ul> <br> <ul> <li> <p><span>Provide technical assistance and coordination with other discipline engineers.</span></p><br></li> </ul> <br> <ul> <li> <p><span>Coordinate technical reviews and bid evaluation, and performance evaluation.</span></p><br></li> </ul> <br> <ul> <li> <p><span>Provide technical assistance during installation, pre-commissioning & commissioning</span></p><br></li> </ul> <br> <ul> <li> <p><span>Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization</span></p><br></li> </ul> <br><br> <ul> <li> <p><span>Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department</span></p><br></li> </ul> <br> <ul> <li> <p><span>Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required</span></p><br></li> </ul> <br> <br><br>Qualifications:<br> <ul> <li> <p><span>Bachelor of Science degree in Chemical Engineering</span></p><br></li> </ul><br> <ul> <li> <p><span>Minimum of 15 years of relevant experience in oil and gas industry </span></p><br></li> </ul><br> <ul> <li> <p><span>Excellent written and verbal communication skills</span></p><br></li> </ul><br> <ul> <li> <p><span>Excellent technical team and interpersonal skills</span></p><br></li> </ul><br> <ul> <li> <p><span>Experience and detailed knowledge of relevant international codes and standards</span></p><br></li> </ul><br> <ul> <li> <p><span>Knowledge of engineering computer programs and general business software</span></p><br></li> </ul><br> <ul> <li> <p><span>Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems</span></p><br></li> </ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul> <li>Provide technical expertise in all Instrumentation design </li> </ul><br> <ul> <li>Ensure design and engineering compliance with relevant codes and ADNOC standards </li> </ul><br> <ul> <li>Coordinate, Monitor and handle Instrumentation design and engineering with EPC Contractor as per project expectation and complete the same within the time frame </li> </ul><br> <ul> <li>Work with other discipline engineers within IPMT, EPC Contractor, ADNOC Engineering / Operation / Site Interface to resolve technical issues and ensure quality Discipline Engineering execution and integrity etc. </li> </ul><br> <ul> <li>Perform regular and timely technical reviews of Instrumentation Engineering deliverables developed by engineering consultants/contractors, ensuring design quality in compliance with relevant codes, standards, and best practices. </li> </ul><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br> <ul> <li>Ensure integration of overall Instrumentation Engineering. Overall coordination within IPMT Instrumentation Engineering Team </li> </ul> <br> <ul> <li>Ensure quality and accuracy of Engineering Consultant’s & EPC Contractor’s Instrumentation Engineering design activities </li> </ul> <br> <ul> <li>Review and approval of Engineering Consultant's and EPC Contractor’s work and ensure compliance with ADNOC project specifications, relevant codes and standards, and best industry practices </li> </ul> <br> <ul> <li>Coordinate the required engineering participation in the development and analysis of various design options and business models. Contribute input and expertise in the development and analysis of various design options and business models to design optimization and validation. </li> </ul> <br> <ul> <li>Participate in teams for equipment sizing / equipment selection considering optimization and standardization. </li> </ul> <br> <ul> <li>Ensure that the facilities are designed in accordance with the latest corporate guidelines with respect to environment and health aspects. </li> </ul> <br> <ul> <li>Ensure full utilization of the existing facilities while optimizing the facilities required for the new projects. </li> </ul> <br> <ul> <li>Participate in layout reviews, Model review, design reviews, and technical workshops. </li> </ul> <br> <ul> <li>Provide technical assistance and coordination with other discipline engineers. </li> </ul> <br> <ul> <li>Coordinate technical reviews and bid evaluation, and performance evaluation. </li> </ul> <br> <ul> <li>Provide technical assistance during installation, pre-commissioning & commissioning </li> </ul> <br> <ul> <li>Report to ADNOC Discipline Team Leader, Engineering Manager, and provide support to Project Managers and Engineers within the Project Management Team organization </li> </ul> <br><br> <ul> <li>Interface with Managers, Team Leaders and Engineers in Company's Technical Departments, Business Units, Operations Units, and Logistics Department </li> </ul> <br> <ul> <li>Interface regularly with Contractor’s Engineering and Project Management team and discipline engineers as and when required </li> </ul> <br> <br><br>Qualifications:<br> <ul> <li>Bachelor of Science degree in Electrical / Instrumentation or Electronics Engineering </li> </ul><br> <ul> <li>Minimum of 15 years of relevant experience in oil and gas industry </li> </ul><br> <ul> <li>Excellent written and verbal communication skills </li> </ul><br> <ul> <li>Excellent technical team and interpersonal skills </li> </ul><br> <ul> <li>Experience and detailed knowledge of relevant international codes and standards </li> </ul><br> <ul> <li>Knowledge of engineering computer programs and general business software </li> </ul><br> <ul> <li>Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems </li> </ul><br> </div>
<p>ServiceNow Platform & Solution Architect</p><p>Job Summary</p><p>We are seeking an experienced ServiceNow Platform & Solution Architect to provide strategic, architectural, and technical leadership across the ServiceNow ecosystem. This role combines enterprise platform ownership with solution architecture responsibilities, ensuring ServiceNow solutions are aligned with business objectives while maintaining platform integrity, scalability, security, and long-term sustainability.</p><p>The ideal candidate will possess deep expertise across multiple ServiceNow modules and be capable of translating business requirements into scalable architectural solutions while governing platform standards, design patterns, integrations, and best practices. You will play a critical role in shaping the ServiceNow roadmap, guiding delivery teams, and ensuring successful implementation of enterprise-wide ServiceNow capabilities.</p><p>Key Responsibilities</p><p>Platform Architecture & Governance</p><ul><li>Define and maintain enterprise architecture standards, design principles, and governance frameworks for the ServiceNow platform.</li><li>Establish scalable, secure, and maintainable platform architecture aligned to organizational objectives and ServiceNow best practices.</li><li>Lead platform-wide architectural decisions involving data models, integrations, security frameworks, automation strategies, and platform extensibility.</li><li>Evaluate new ServiceNow products, capabilities, and releases, providing recommendations for adoption and platform evolution.</li><li>Ensure architectural consistency and governance across all ServiceNow workstreams, projects, and implementations.</li></ul><p>Solution Architecture & Design</p><ul><li>Lead the end-to-end solution architecture for ServiceNow initiatives across ITSM, ITOM, HRSD, CSM, SPM, IRM/GRC, Workplace Service Delivery, and custom applications.</li><li>Translate business, technical, and regulatory requirements into scalable solution designs and implementation roadmaps.</li><li>Produce architecture artefacts including solution blueprints, integration designs, data models, non-functional requirements, and technical specifications.</li><li>Facilitate architecture workshops, design reviews, and stakeholder sessions to align business needs with ServiceNow capabilities.</li><li>Guide implementation teams in applying best practices and maximizing out-of-the-box functionality while minimizing technical debt.</li></ul><p>Integration & Enterprise Architecture</p><ul><li>Define and govern integration strategies between ServiceNow and enterprise applications, cloud platforms, infrastructure technologies, and third-party systems.</li><li>Ensure data architecture, CMDB strategy, and service models align with enterprise data governance standards.</li><li>Provide architectural leadership for API-based integrations, IntegrationHub solutions, event-driven architectures, and automation initiatives.</li><li>Collaborate with enterprise, infrastructure, security, and application architects to ensure alignment across the broader technology landscape.</li></ul><p>Delivery Leadership & Technical Oversight</p><ul><li>Provide architectural oversight throughout project lifecycles, from demand intake and solution design through implementation and transition to support.</li><li>Guide development teams on technical architecture, coding standards, configuration approaches, and platform optimization.</li><li>Review complex technical designs, custom applications, integrations, and enhancements to ensure alignment with architectural standards.</li><li>Identify and manage architectural risks, dependencies, and technical debt across ServiceNow initiatives.</li></ul><p>Stakeholder Engagement & Leadership</p><ul><li>Partner with business leaders, product owners, project managers, and technology teams to define platform roadmaps and solution strategies.</li><li>Act as a trusted advisor to stakeholders on ServiceNow capabilities, platform investments, and transformation opportunities.</li><li>Mentor architects, consultants, developers, and administrators to drive architectural maturity and technical excellence.</li><li>Present architectural strategies, recommendations, and roadmaps to senior leadership and governance boards.</li></ul><p>Continuous Improvement & Innovation</p><ul><li>Stay current with ServiceNow releases, industry trends, emerging technologies, and architectural best practices.</li><li>Identify opportunities to improve platform adoption, automation, operational efficiency, and user experience.</li><li>Drive continuous improvement initiatives focused on platform optimization, governance, scalability, and value realization.</li></ul><p>Required Experience & Skills:</p><ul><li>8+ years of experience working with the ServiceNow platform, including solution design, architecture, implementation, and platform governance.</li><li>Proven experience in Solution Architect, Platform Architect, Lead Architect, or Technical Architect roles within large enterprise environments.</li><li>Deep expertise across multiple ServiceNow modules including ITSM, ITOM, HRSD, CSM, SPM, IRM/GRC, and Employee Workflows.</li><li>Strong understanding of ServiceNow platform architecture, CMDB/CSDM, integrations, security models, workflow automation, and governance frameworks.</li><li>Experience designing enterprise-scale ServiceNow solutions spanning multiple business functions and technology domains.</li><li>Proficiency in JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP APIs, and modern integration patterns.</li><li>Strong understanding of enterprise architecture principles, infrastructure technologies, cloud platforms, security frameworks, and data governance.</li><li>Experience leading architecture workshops, stakeholder engagements, and solution review boards.</li><li>Experience working within Agile and large-scale transformation programmes.</li></ul><p>Education & Certifications</p><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>ServiceNow Certified System Administrator (CSA) required.</li><li>One or more ServiceNow CIS certifications required.</li><li>ServiceNow Certified Application Developer (CAD) preferred.</li><li>ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) highly desirable.</li><li>ITIL Foundation certification preferred.</li></ul><p>Competencies</p><ul><li>Strategic thinking with strong business and technical acumen.</li><li>Excellent architecture, design, and problem-solving capabilities.</li><li>Strong stakeholder management and executive communication skills.</li><li>Ability to balance business value, technical excellence, and platform governance.</li><li>Strong leadership, mentoring, and influencing skills.</li><li>High attention to detail with a focus on quality, scalability, and long-term maintainability.</li><li>Collaborative mindset with the ability to lead across multiple teams and workstreams.</li></ul><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><u><strong>About AkzoNobel</strong></u></p><br>
<p>Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.</p><br> <p>For more information please visit www.akzonobel.com </p><br> <p>© 2026 Akzo Nobel N.V. All rights reserved.</p><br>Job Purpose
<br>
<ul>
<li>As subject matter expert, to develop the technical sales of below product ranges by growing own relationship with key accounts and working closely with internal project managers and account managers to conclude sales
<ul>
<li>Chartek series, Interchar series & Interkote (M&R for Concrete & Cement PFP)</li>
</ul>
</li>
<li>Creates and develops sales opportunities through key account management process</li>
<li>Manages the use of CRM to ensure full visibility on selected key opportunities</li>
</ul><br><br>Key Accountabilities
<br>
<ol>
<li><u>Client Relationship Management</u>
<ul>
<li>Maintain regular contacts both face-to-face and via email — with key stakeholders as like with NOC / EPC / Fabricator / Applicator in Middle East</li>
<li>Answer technical queries from clients, typically from Safety, Structural Engineering, Civil & Loss Prevention departments</li>
<li>Make sure of MTO is correct prior to submission<br></li>
</ul>
</li>
<li><u>Technical Sales & Promotion</u>
<ul>
<li>Deliver technical presentations to engineers in Safety and Structural Design to promote the technical leadership of the PFP range of products</li>
<li>Work in close coordination with internal Account Managers to help progress both wet paint and PFP sales on large projects</li>
<li>Understand the specifics of each project and account to develop dedicated short- and medium-term tactics<br></li>
</ul>
</li>
<li><u>Internal Coordination & Strategy</u></li>
</ol>
<ul>
<li>Stay in close dialogue with the internal Fire Technical and Marketing groups to develop the best response to market needs</li>
</ul>
<ul>
<li>Work with the internal Segment Manager to develop and improve the offer for fire and cryogenic products for the up/downstream market</li>
<li>Use CRM platform to manage relevant sales opportunity<br></li>
</ul>
<ol>
<li><u>Product Development & Innovation</u></li>
</ol>
<ul>
<li>Participate in R&D and fire working groups, and provide input to product development and testingUpdate data on the internal CRM or other systems as requested<br></li>
</ul><br><br>Role Requirements
<br>
<p>Experience</p><br>
<ul>
<li>Graduate level or equivalent preferably with an engineering (civil, mechanical) or structural design background</li>
<li>Extensive experience in technical sales or construction to the Oil&Gas, Infra market in relation with structural design, fire safety or offshore fabrication.</li>
</ul> <p>Skills</p><br>
<ul>
<li>Ability to deliver technical presentations to safety, structure and loss prevention engineers both face to face and via teleconference</li>
</ul>
<ul>
<li>Ability to understand technical and contractual requirements linked with specification and projects</li>
<li>Can work quickly and under time pressure without taking technical risk</li>
<li>Ability to develop a trust relationship with clients in the technical community</li>
<li>Results driven individual with a competitive spirit and enjoys the challenge of winning and contributing to sales.</li>
<li>Autonomous but knows how and when to involve internal technical expertise </li>
<li>Ability to understand and work with clients or colleagues from other countries and cultures</li>
<li>Ability to co-ordinate some TSR activity</li>
</ul> <p>Knowledge base</p><br>
<ul>
<li>Must have a sound knowledge base of O&G, Infra construction techniques, understand fabrication plans and be able to offer bespoke PFP solutions to stakholders</li>
<li>Ideally knowledgeable in the application of PFP material and in a position to discuss with confidence with EPC as well as application or contractor</li>
<li>Must understand the pros and cons of competitor products and be able to make proper technical proposals & solution</li>
</ul><br><br><br><p><span>At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.</span></p><br>
<p><span>Requisition ID: <span>55867</span> </span></p><br>
</div>