General Surgeon Jobs in UAE

Job Title: Synthetic Human Designer — AI Characters & Virtual Humans (1 Position)<br><br>About the Job<br><br>We are seeking a creative, interdisciplinary, and technically aware Synthetic Human Designer to design believable, expressive, and intelligent synthetic humans for AI-powered digital experiences. The successful candidate will work across visual appearance, digital identity, personality, behavior, movement, voice, emotion, and interaction to create synthetic humans that can communicate and behave coherently across different environments and contexts.<br><br>This is a hands-on role at the intersection of artificial intelligence, character design, digital humans, animation, storytelling, human behavior, real-time 3D, and human-AI interaction. The successful candidate will collaborate closely with AI specialists, character artists, 3D artists, animators, technical artists, writers, conversational designers, voice and performance teams, UX specialists, and developers to transform conceptual human characters into complete, interactive synthetic human experiences.<br><br>Responsibilities<br><br>Design synthetic humans from initial concept through visual, behavioral, interactive, and technical development.<br><br>Develop the overall design language of synthetic humans, including physical appearance, digital identity, personality, behavior, emotional characteristics, communication style, movement, voice, and presence.<br><br>Translate character concepts, narratives, functional requirements, cultural references, and user needs into coherent synthetic human designs.<br><br>Develop detailed character specifications covering identity, personality, background, motivations, values, goals, preferences, emotional range, behavioral patterns, and social characteristics.<br><br>Design realistic, stylized, or intentionally synthetic human appearances according to the creative and functional requirements of each project.<br><br>Collaborate with 3D artists to develop facial features, anatomy, body proportions, clothing, hair, materials, textures, and other visual elements.<br><br>Work with character and technical artists on facial rigs, blendshapes, body rigs, deformation systems, eye movement, lip synchronization, and expressive capabilities.<br><br>Design how synthetic humans communicate through facial expressions, gaze, posture, gestures, body language, movement, voice, and dialogue.<br><br>Collaborate with AI teams to connect visual character design with conversational intelligence, personality, memory, reasoning, behavior, and interaction.<br><br>Translate character concepts and behavioral intentions into practical AI requirements, prompts, system instructions, behavioral rules, examples, and evaluation criteria.<br><br>Design emotional and social behavior for synthetic humans across different situations, users, environments, and interaction contexts.<br><br>Define how synthetic humans respond to uncertainty, disagreement, conflict, unexpected events, emotional situations, misunderstandings, and changing circumstances.<br><br>Develop coherent relationships between personality, dialogue, facial expression, body language, voice, movement, and emotional state.<br><br>Collaborate with conversational designers and writers to ensure that dialogue and language consistently express the character's identity and personality.<br><br>Work with animation, motion capture, facial capture, and performance teams to develop believable human performance.<br><br>Coordinate with voice teams to establish voice characteristics, speech patterns, emotional delivery, tone, rhythm, and vocal identity.<br><br>Support integration of synthetic humans into real-time environments using platforms such as Unreal Engine, Unity, Meta Human, or comparable technologies.<br><br>Evaluate synthetic human behavior and performance for realism, coherence, responsiveness, emotional expression, continuity, and character consistency.<br><br>Identify gaps or inconsistencies between visual identity, personality, AI behavior, voice, animation, and interaction.<br><br>Participate in testing, role-play, scenario development, user research, and iterative character refinement.<br><br>Develop scenario libraries and edge cases to evaluate how synthetic humans behave across diverse interactions.<br><br>Establish design principles and evaluation criteria for believable synthetic human appearance, behavior, communication, emotional expression, and interaction.<br><br>Research emerging technologies in generative AI, digital humans, synthetic media, neural rendering, real-time character systems, conversational AI, performance capture, and intelligent avatars.<br><br>Explore new approaches to creating synthetic humans that can maintain persistent identities, relationships, memories, and evolving behavior over time.<br><br>Develop reusable design frameworks, specifications, documentation, and workflows for future synthetic human projects.<br><br>Work closely with multidisciplinary teams to ensure that creative, behavioral, technical, and user-experience requirements remain aligned throughout development.<br><br>Qualifications<br><br>Minimum BA/MA in Character Design, Animation, Digital Media, Computer Graphics, Interaction Design, Psychology, Cognitive Science, Game Design, Film, Visual Effects, Artificial Intelligence, Human-Computer Interaction, or a related field.<br><br>At least 3–5 years of experience in character design, digital humans, animation, interactive media, game development, virtual production, AI experiences, or a related field.<br><br>Demonstrable experience designing characters, digital humans, avatars, virtual humans, interactive agents, or comparable digital entities.<br><br>Strong understanding of human anatomy, facial expression, body language, movement, gesture, gaze, posture, and non-verbal communication.<br><br>Strong understanding of character development, personality, human behavior, emotion, social interaction, and narrative design.<br><br>Ability to translate abstract concepts such as personality, identity, emotion, and human behavior into concrete visual, behavioral, and interaction design specifications.<br><br>Familiarity with artificial intelligence, generative AI, conversational AI, large language models (LLMs), AI agents, or intelligent character systems.<br><br>Understanding of how AI-generated dialogue, personality, memory, behavior, voice, facial expression, and body movement can work together as a unified character system.<br><br>Practical familiarity with digital human and real-time character technologies such as Unreal Engine, Unity, Meta Human, Maya, Blender, ZBrush, Houdini, Motion Builder, Substance 3D, or comparable tools.<br><br>Understanding of 3D character development, rigging, skinning, facial systems, blendshapes, animation, materials, and real-time rendering.<br><br>Familiarity with motion capture, facial capture, performance capture, voice performance, lip synchronization, and character animation.<br><br>Experience collaborating with AI engineers, technical artists, animators, writers, designers, developers, performers, and UX specialists.<br><br>Strong visual and conceptual thinking combined with excellent attention to behavioral and technical detail.<br><br>Ability to analyze character behavior and identify inconsistencies between appearance, personality, dialogue, emotion, movement, and interaction.<br><br>Strong communication and documentation skills, with the ability to create character specifications, design guidelines, behavioral frameworks, and production briefs.<br><br>Ability to research emerging technologies and incorporate relevant developments into character and synthetic human design.<br><br>Strong problem-solving skills and ability to work effectively in multidisciplinary and rapidly evolving environments.<br><br>Experience with prototyping, testing, iteration, and user-centered evaluation of interactive characters or digital experiences.<br><br>Portfolio, showreel, or documented track record demonstrating relevant character, digital human, avatar, animation, AI, or interactive experience projects.<br><br>Fluency in English; additional languages are an asset.<br><br>What We Offer<br><br>The opportunity to design next-generation synthetic humans and AI-powered digital characters.<br><br>A highly interdisciplinary environment connecting artificial intelligence, character design, animation, storytelling, psychology, performance, real-time 3D, and human-AI interaction.<br><br>The opportunity to develop new approaches to creating believable, expressive, intelligent, and evolving synthetic humans.<br><br>Direct influence over the appearance, identity, personality, behavior, emotion, communication, and performance of digital humans.<br><br>The opportunity to explore emerging concepts of synthetic identity, artificial personality, digital presence, human-AI relationships, and intelligent characters.<br><br>Collaboration with creative and technical specialists working with advanced AI and immersive technologies.<br><br>The opportunity to experiment with emerging tools and production methods in generative AI, digital humans, real-time graphics, and interactive character systems.<br><br>Professional growth in an emerging field at the intersection of artificial intelligence, digital humans, synthetic media, and interactive experiences.<br><br>How to Apply<br><br>Please submit the following to farhang@parsikia.ir with subject line “Synthetic Human Designer — AI Characters & Virtual Humans”:<br><br>1.<br><br>CV (max 2 pages)<br><br>1.<br><br>Cover letter (1 page) describing relevant experience and why you are interested in synthetic humans and AI-powered characters<br><br>1.<br><br>Portfolio, showreel, or links to 3 relevant projects demonstrating character, digital human, avatar, animation, AI, or interactive experience design (PDF or URL)<br><br>1.<br><br>Two references (name, role, contact)<br><br>Shortlisted candidates will be invited for an interview and asked to complete a brief practical exercise involving the design of a synthetic human, including its visual identity, personality, behavioral framework, communication style, emotional characteristics, interaction scenarios, and proposed AI and performance requirements.<br><br>We welcome applications from candidates with diverse backgrounds and encourage cross-disciplinary practitioners with experience across artificial intelligence, character design, animation, psychology, storytelling, digital media, virtual production, performance, and emerging technologies to apply.

About the Job Role Description A Seafood Sales Manager / Seafood Packaging Associate is responsible for supporting the commercial and operational activities of a seafood business, including customer sales, account management, seafood product coordination, order fulfillment, packaging, quality checks, and inventory support. The role requires a strong understanding of seafood products, customer requirements, product handling, packaging standards, and cold-chain operations. The successful candidate will work closely with customers, suppliers, warehouse teams, packaging personnel, logistics providers, and management to ensure seafood orders are handled accurately and delivered according to agreed requirements. Key Responsibilities Manage and support daily seafood sales and customer-service activities. Develop relationships with restaurants, hotels, supermarkets, catering companies, wholesalers, retailers, and other seafood buyers. Identify new business opportunities and expand the existing customer base. Maintain regular communication with existing customers and understand their purchasing requirements. Provide customers with accurate information regarding seafood varieties, sizes, grades, availability, pricing, and delivery schedules. Recommend suitable seafood products according to customer specifications and budget. Prepare quotations, sales orders, invoices, and related commercial documentation. Follow up on quotations, pending orders, customer requests, and outstanding sales opportunities. Coordinate customer orders with purchasing, warehouse, packaging, and delivery teams. Confirm product quantities, specifications, packaging requirements, and delivery instructions before order processing. Monitor order progress and communicate changes or delays to customers promptly. Maintain accurate customer profiles, order records, pricing information, and sales documentation. Handle customer complaints, product concerns, delivery issues, and after-sales requests professionally. Monitor customer satisfaction and identify opportunities to improve service quality. Track sales performance and support the achievement of monthly and annual revenue targets. Prepare sales summaries, customer reports, forecasts, and performance updates for management. Monitor market demand, competitor activity, customer preferences, and seafood pricing trends. Assist management with developing sales strategies and customer-retention initiatives. Coordinate with suppliers to confirm seafood availability, quality, quantity, pricing, and delivery schedules. Assist with receiving and inspecting incoming seafood shipments. Check seafood products for freshness, appearance, odor, temperature, quantity, and packaging condition. Separate or report products that do not meet established quality requirements. Organize seafood according to species, product type, size, grade, customer order, and storage requirements. Prepare seafood products for packaging according to approved specifications. Weigh products accurately and verify quantities against customer orders. Select appropriate food-grade packaging materials for different seafood products. Pack seafood in accordance with company procedures and applicable food-safety requirements. Ensure packages are properly sealed, labeled, dated, and prepared for storage or transportation. Verify product labels, batch information, weight, product descriptions, and handling instructions. Maintain appropriate chilled or frozen conditions during preparation and packaging. Monitor product temperatures and immediately report cold-chain deviations. Ensure packaged seafood is protected from contamination, leakage, physical damage, and improper handling. Arrange packaged products in designated refrigerated or frozen storage areas. Follow stock rotation procedures and monitor products according to their shelf-life requirements. Conduct routine inventory checks and assist with reconciliation of physical and recorded stock. Monitor packaging materials and request replenishment when necessary. Inspect cartons, trays, bags, labels, containers, seals, and other packaging supplies. Minimize seafood waste through accurate handling, proper storage, efficient packaging, and stock rotation. Maintain clean and hygienic preparation and packaging areas. Clean and sanitize food-contact surfaces, utensils, equipment, weighing scales, and workstations according to established procedures. Follow HACCP principles, food-safety procedures, hygiene standards, and workplace safety requirements. Maintain records relating to receiving, inspection, temperature monitoring, packaging, inventory, and dispatch activities. Support seafood traceability procedures and ensure relevant product information can be identified when required. Verify finished orders before dispatch to ensure the correct products and quantities are included. Coordinate with logistics teams regarding delivery times, customer addresses, temperature requirements, and special instructions. Assist with resolving discrepancies between customer orders, warehouse records, and delivered products. Maintain professional communication with customers, suppliers, drivers, warehouse personnel, and internal departments. For Sales Manager responsibilities, supervise sales staff and organize daily sales activities. Set sales objectives and monitor team performance against established KPIs. Train sales personnel on seafood products, customer service, order procedures, and sales practices. Manage important customer accounts and maintain long-term commercial relationships. Review customer pricing, volume requirements, contracts, and supply arrangements within authorized limits. Coordinate cross-functional activities between sales, procurement, quality control, warehouse, packaging, finance, and logistics teams. Ensure all commercial and operational activities follow company policies and applicable UAE requirements. Perform other seafood sales, packaging, inventory, customer-service, and operational duties as assigned. Requirements High school diploma or equivalent qualification is preferred. Diploma or bachelor's degree in Business Administration, Sales, Food Science, Food Technology, Supply Chain, Logistics, or a related field is an advantage. Previous experience in seafood, food distribution, food processing, wholesale, retail, cold-chain operations, sales, or packaging is preferred. Practical knowledge of fresh, chilled, and frozen seafood products is an advantage. Understanding of seafood varieties, product specifications, sizes, grades, and quality indicators. Knowledge of proper seafood handling, storage, packaging, and transportation procedures. Understanding of cold-chain management and temperature-control requirements. Strong sales and customer relationship-management abilities. Excellent verbal and written communication skills. Ability to understand customer requirements and translate them into accurate product orders. Strong attention to detail when checking product specifications, weights, quantities, labels, and packaging. Good negotiation and commercial skills. Strong organizational and time-management abilities. Ability to manage multiple customer accounts and orders simultaneously. Good numerical skills for pricing, weighing, quantities, and inventory reconciliation. Familiarity with POS, ERP, CRM, warehouse-management, or order-processing systems is an advantage. Good computer skills and proficiency with Microsoft Office applications. Strong understanding of food hygiene and workplace safety. HACCP or food-safety certification is an advantage. Ability to work in refrigerated, chilled, warehouse, and food-processing environments. Good physical stamina and ability to handle seafood products and packaging materials safely. Ability to work under pressure in a time-sensitive food-distribution environment. Strong teamwork and problem-solving abilities. For Sales Manager positions, previous experience supervising sales teams or managing key accounts is preferred. Ability to set sales targets, monitor KPIs, coach employees, and develop customer accounts. Professional and customer-focused approach. Willingness to work flexible schedules, including early mornings, evenings, weekends, and public holidays when required. Fluency in English is preferred; Arabic or additional languages are an advantage. Knowledge of the UAE seafood, hospitality, restaurant, wholesale, and retail sectors is beneficial. Relevant seafood handling, food-safety, sales, logistics, or packaging certification is an advantage. What We Offer Competitive salary based on experience and qualifications. Professional seafood and food-distribution working environment. Sales incentive or commission opportunities where applicable. Exposure to restaurants, hotels, catering businesses, retailers, wholesalers, and commercial seafood clients. Practical experience with fresh, chilled, and frozen seafood products. On-the-job training in seafood products, customer management, packaging, quality control, and cold-chain operations. Opportunities to develop sales, account-management, inventory, packaging, and food-distribution expertise. Career development opportunities within seafood, food distribution, hospitality supply, sales, logistics, and food operations. Professional training in food safety, seafood handling, and commercial operations. Opportunities to collaborate with suppliers, buyers, logistics teams, quality-control personnel, and commercial customers. For managerial positions, opportunities to develop team leadership, key-account management, and sales strategy skills. Employment benefits in accordance with UAE labour regulations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>Reporting to the Chief Compliance Officer, SC Ventures, this is a senior member of the Compliance, Financial Crime and Conduct Risk (CFCR) team and will support the coverage of SCV, lead on CFCR activities and focus on driving CFCR considerations across all activities within SCV.</span></p><br><br> <p><span>Based in DIFC Offices, note there's an expectation of&nbsp;regular physical&nbsp;attendance at our Abu Dhabi offices.</span></p><br><br> <p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Focus on driving Conduct, Financial Crime and Compliance (CFCR) considerations across all activities within SCV covering a wide range of areas/topics including (but not limited to): retail banking, corporate banking, strategic investment, data strategy and digital assets. &nbsp;This role has particular BAU responsibilities for CFCR activities, corporate actions, transaction due diligence and advisory for SCV in the UAE and Africa.&nbsp;</span><br><span>• &nbsp; &nbsp;Responsible for supporting the awareness and adoption of an appropriate governance model appropriate across all SCV activities, taking into account senior management responsibilities, entity structuring and expansion planning.</span><br><span>• &nbsp; &nbsp;Responsible, with the CFCR team, for supporting the strategic adoption of CFCR frameworks fit-for ventures, across key CFCR considerations including (but not limited to): financial crime compliance, regulatory compliance, conduct, data quality, data privacy and records management.</span><br><span>• &nbsp; &nbsp;Responsible, with the CFCR team, to support strategic venture building by adopting appropriate approaches for each venture, considering the business strategy, geographic coverage, regulatory context and the CFCR risk profile.</span><br><span>• &nbsp; &nbsp;Responsible with the CFCR team, for supporting the on-going engagement of SCV and Group CFCR to ensure SCV deploy an appropriate CFCR governance model, framework, the ongoing oversight and ongoing CFCR risk assessments at all-times.</span><br><span>• &nbsp; &nbsp;Responsible for implementing and role modelling the CFCR Function of the Future and the implementation of the eight CFCR products.&nbsp;</span></p><br><br> <p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Responsible to collaborate and drive a methodology tailored to the geographic and regulatory context to help ventures shape their business/CFCR journey, the venture classification both internally (i.e. based off ABCD model) and externally (i.e. subsidiary undertaking, licensed/regulated activities) and determine the right-sized CFCR risk management framework befitting of the CFCR risk profile of the Venture. Such framework will cover CFCR risk identification, assessment, monitoring, training and product / business advice.</span><br><span>• &nbsp; &nbsp;Drive and implement the vision, strategy and direction set by the SCV CCO by driving the implementation of the agreed decision-making process for new ventures</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Responsible to make recommendation for approval by the SCV Committee, appropriate policies and standards, together with clear operationalisation of the agreed processes for the Ventures to address CFCR risks, aligning them with relevant regulatory requirements and Group expectations.</span><br><span>• &nbsp; &nbsp;Provide governance and oversight over the implementation of CFCR related policies and procedures in the Ventures to ensure compliance with such policies and procedures.</span></p><br><br> <p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Responsible to lead through example and build the appropriate CFCR culture and values. Set appropriate tone and expectations of the SCV CFCR team and work in collaboration with risk and control partners.</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Responsible for collaboration and deployment of the appropriate governance model to properly manage CFCR risk covering key aspects including (but not limited to): shareholder representation, board membership, delegation of authority, senior manager responsibilities etc.</span><br><span>• &nbsp; &nbsp;Responsible to collaborate and deploy the entity structuring and expansion planning of SCV including setting up of new legal structure(s), regulatory engagement, local CFCR engagement etc.</span><br><span>• &nbsp; &nbsp;Responsible to collaborate and deploy the appropriate framework to manage party risks posed by unconventional third parties relationships including (but not limited to) business partnerships, joint ventures and alliances</span><br><span>• &nbsp; &nbsp;Execute the transaction due diligence, as required, for approval by the SCV CCO. Work collaboratively with stakeholders to identify and resolve due diligence matters.&nbsp;</span><br><span>• &nbsp; &nbsp;Identify and assess sources of CFCR risks and ensure that systems and controls are appropriate to mitigate and manage risks within acceptable risk tolerance levels. Report on material CFCR risks.</span><br><span>• &nbsp; &nbsp;Collaborate on preparation and cascade audit plans and findings, CFCR assurance activities and investigations to relevant stakeholders.&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure lessons learned from audit findings, CFCR assurance activities and investigations are prepared and cascaded to relevant stakeholders.</span><br><span>• &nbsp; &nbsp;Provide timely escalation and relevant oversight information to the SCV CCO on key CFCR risks and control issues</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Attend relevant meetings and represent CFCR in the relevant business forums, including as a CCO delegate, where required and appropriate.</span><br><span>• &nbsp; &nbsp;Provide relevant reporting and review of relevant management information</span><br><span>• &nbsp; &nbsp;Propose control effectiveness and efficiency improvements and simplifications to SC Ventures where appropriate.</span><br><span>• &nbsp; &nbsp;Engage with assurance and regulatory reviews in SC Ventures to ensure they are managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.</span><br><span>• &nbsp; &nbsp;Within the Group's and SCV’s Enterprise Risk Management Framework, support and maintain appropriate risk based CFCR framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across SC Ventures.&nbsp;</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br> <p><span><strong>Key stakeholders</strong></span><br><span>• &nbsp; &nbsp;SCV CCO</span><br><span>• &nbsp; &nbsp;Group CFCR SMEs</span><br><span>• &nbsp; &nbsp;SCV Platform and Ventures</span><br><span>• &nbsp; &nbsp;SCV Governance Team</span><br><span>• &nbsp; &nbsp;Country CFCR Teams</span></p><br><br><b>Our Ideal Candidate</b> <br><p><span>• &nbsp; &nbsp;Business Acumen</span><br><span>• &nbsp; &nbsp;Cross-Functional Collaboration</span><br><span>• &nbsp; &nbsp;Establishing and Maintaining Trust</span><br><span>• &nbsp; &nbsp;Effective Communications</span><br><span>• &nbsp; &nbsp;Risk Management</span><br><span>• &nbsp; &nbsp;Influencing Through Expertise</span><br><span>• &nbsp; &nbsp;Problem Solving</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br> Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br> Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br> We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br> Please visit our website:&nbsp;www.turnerandtownsend.com</p><br><br>Job Description<br><p><strong>Purpose of the Role</strong></p><br><p>To provide effective HR advisory and operational support to employees and line managers across the Middle East region, providing guidance on HR policies, procedures and day-to-day HR operations, and supporting the consistent delivery of HR services across the employee lifecycle.</p><br><p><strong>Role Summary</strong></p><br><p>Support the HR Operations Manager in delivering efficient and effective HR operations across the region, providing guidance and support to employees and line managers on HR policies, processes and operational matters. Act as a key point of contact for HR operations and contribute to the consistent, timely and high-quality delivery of HR services across the employee lifecycle.</p><br><p><strong>Scope of Role</strong></p><br><p>Middle East (UAE, KSA, Qatar, Iraq, and Egypt)</p><br><p><strong>Reporting Manager</strong></p><br><p>HR Operations Manager</p><br><p><strong>Key Accountabilities</strong></p><br><ul><li>Provide advice and guidance to employees and line managers on HR policies, procedures, and best practices.</li><li>Respond to HR queries efficiently and professionally, ensuring resolution within established service level agreements.</li><li>Identify and escalate HR operations-related issues, risks or concerns to the HR Operations Manager, as appropriate.</li><li>Support the HR Operations Manager with HR reporting, data analysis and information requests, ensuring accurate and timely information is available to support HR operations and decision-making.</li><li>Provide guidance and support to employees and line managers on HR policies, procedures and day-to-day HR operational matter.</li><li>Provide operational support for employee movements and organizational changes, ensuring HR records, documentation and processes are completed accurately and within agreed timelines.</li><li>Contribute to the continuous improvement of HR processes by identifying opportunities to improve efficiency, effectiveness and the employee experience.</li></ul><p><strong>Core Responsibilities</strong></p><br><p><strong>Compensation &amp; Benefits Administration</strong></p><br><ul><li>Support the administration of employee compensation and benefits processes in line with company policies and procedures.</li><li>Provide support to employees and line managers with queries relating to compensation and benefits.</li><li>Assist with salary reviews, compensation changes and other employee reward processes as required.</li><li>Maintain accurate and up-to-date compensation and benefits records and ensure relevant HR systems are updated.</li><li>Support the administration of employee benefits, allowances and other reward-related arrangements.</li><li>Coordinate with relevant HR, Payroll, Finance and external stakeholders on compensation and benefits matters.</li><li>Assist with the preparation of reports, analysis and documentation relating to compensation and benefits.</li><li>Identify and escalate any discrepancies or issues relating to compensation and benefits to the HR Operations Manager.</li></ul><p><strong>Leave Administration</strong></p><br><ul><li>Administer leave policies (annual, sick, carry-over, buy/sell schemes, etc.) in accordance with company policies and local regulations.</li><li>Monitor employee leave balances and provide guidance on leave entitlements and local leave regulations.</li><li>Conduct periodic leave audits and reconciliations to ensure compliance and data accuracy.</li><li>Support the calculation and administration of leave entitlements for new joiners, leavers and other employee lifecycle changes.</li></ul><p><strong>Payroll Administration</strong></p><br><ul><li>Support the monthly payroll process by preparing and reviewing payroll information within agreed timelines.</li><li>Validate payroll data and coordinate with Finance and relevant stakeholders to ensure payroll inputs are accurate and complete.</li><li>Maintain accurate payroll records and ensure relevant employee information is updated in HR systems.</li><li>Support the processing of payroll changes arising from employee movements, leave, allowances, deductions and other payments.</li><li>Review new joiner salary and payroll information and support the completion of relevant approvals.</li><li>Respond to routine payroll-related queries from employees and line managers, escalating complex or exceptional matters where appropriate.</li></ul><p><strong>&nbsp;Employee Lifecycle Administration</strong></p><br><ul><li>Coordinate pre-employment activities, including background checks, screening and required documentation.</li><li>Support employee transfers, internal movements and mobility processes across locations and regions.</li><li>Maintain accurate and up-to-date employee records and HR operational data.</li><li>Monitor employee lifecycle changes and support the timely and accurate updating of HR systems and records.</li></ul><p><strong>Offboarding &amp; Final Settlement Administration</strong></p><br><ul><li>Coordinate the offboarding process for departing employees, ensuring required notifications, documentation and HR processes are completed accurately and within agreed timelines.</li><li>Coordinate with the PRO and relevant HR teams on offboarding requirements, including visa, residency and benefits-related processes, ensuring actions are completed within agreed timelines.</li><li>Support the offboarding of employees moving to other roles, locations or entities within the organization, ensuring the required HR processes and documentation are completed.</li><li>Support the administration of final settlements, including the review of relevant employee entitlements and required payroll inputs.</li><li>Coordinate with Finance and Payroll teams to support the timely processing of final employee payments.</li><li>Process employee termination and status changes in relevant HR systems and ensure records are kept accurate and up to date.</li><li>Coordinate the return of company assets and maintain appropriate offboarding records and documentation.</li></ul><p><strong>Reporting &amp; Data Management</strong></p><br><ul><li>Maintain and update HR reports, dashboards and data records, ensuring information is accurate, complete and up to date.</li><li>Provide HR data and reporting support to HR leadership and key stakeholders, ensuring information is presented clearly and within agreed timelines.</li><li>Maintain appropriate records and supporting documentation for employee arrangements, exceptions and other HR matters requiring ongoing monitoring.</li><li>Support the development and improvement of HR reporting processes, dashboards and data controls to enhance data quality, visibility and efficiency.</li><li>Ensure HR reports and data are handled appropriately and in accordance with applicable confidentiality and data protection requirements.</li></ul><p><strong>General Responsibilities</strong></p><br><ul><li>Maintain accurate HR records and ensure compliance with company policies and procedures.</li><li>Provide timely, professional and customer-focused support to employees and line managers.</li><li>Maintain confidentiality when handling employee and business information.</li><li>Collaborate effectively with HR, Finance, Payroll and other business stakeholders to deliver a consistent employee experience.</li><li>Identify and communicate opportunities to improve HR processes, controls and operational efficiency.</li><li>Undertake other HR-related duties and projects as reasonably required by the HR Operations Manager.</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe.</strong></p><br><p><strong>Showcase the value of the Immersive One platform and secure the technical win alongside a team of the brightest minds in cybersecurity. At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on!!</strong></p><br><p>Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, cyber security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness.</p><br><p>Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows</p><br><p><strong>https://www.immersivelabs.com/why-immersive-labs</strong></p><br><p>We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.</p><br><p><br>Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than $180 million and been voted a Best place to work on multiple occasions!</p><br><p><u>https://www.immersivelabs.com/company/our-story</u></p><br><p><em>“The speed at which Immersive Labs produces technical content is hugely impressive, and this turnaround has helped get our teams ahead of the curve, giving them hands-on experience with serious vulnerabilities, in a secure environment, as soon as they emerge.”</em></p><br><p>Head of Global Cybersecurity Operations, HSBC</p><br><p><br><strong>Solutions Consultant - Dubai, UAE<br></strong>We’re looking for an experienced cybersecurity professional with a number of years experience across the entire customer lifecycle - from pre-sales to post-sales and professional services - to join our growing Customer Experience team as a <strong>Solutions Consultant </strong>based in Dubai, covering the METNA region. </p><br><p>The <strong>Scale Team</strong> at Immersive is a high-velocity engine that serves a large volume of customers and prospects through a fast, repeatable, digitally-led motion. As a Solution Consultant on the Scale Team, you'll own technical pre-sales and the first two months of onboarding across many accounts, and deliver one-to-many enablement that gets customers to value quickly and supports their migration to the Immersive One Core platform.</p><br><p>This is a role for someone who's energised by breadth, pace, and impact at scale — who'd rather run a sharp, repeatable motion across many customers than immerse deeply in a single account. You'll work as part of the Scale Team alongside our Inside Sales Reps and Customer Operations, turning qualified opportunities into demos, trials, onboardings, and adoption — fast!</p><br><strong>What You'll Do</strong><strong>Pre-sales demos and trials</strong><ul><li><p>Deliver product demonstrations built on the qualification Sales has completed, tailored quickly to the prospect's use case</p><br></li><li><p>Rank solution fit (Green / Yellow / Red / NA) to steer where Sales invests their time</p><br></li><li><p>Set up and run in-platform free trials, with one or two coaching sessions to guide prospects through the key features — proving value live, without bespoke success plans or post-POV reports</p><br></li><li><p>Answer technical questions and flag obvious blockers early</p><br></li><li><p>Maintain strong working knowledge of the Immersive platform and competitor technologies</p><br></li></ul><strong>Onboard new customers (first 60 days)</strong><ul><li><p>Run kick-off sessions and deliver a contained onboarding within a strict two-month window across a small number of meetings</p><br></li><li><p>Provide light-touch integration guidance — point customers to documentation and standard connectors, and route deeper technical needs to Support</p><br></li><li><p>Run month-one and month-two check-in and coaching sessions, with the digital academy as the core enablement engine</p><br></li></ul><strong>Drive adoption and migration at scale</strong><ul><li><p>Deliver one-to-many activities — webinars, workshops, and Cyber Digital Bootcamps — to drive adoption and value across the customer base</p><br></li><li><p>Support the phased migration of Standard customers to Immersive One Core, contributing to repeatable enablement content and self-serve resources</p><br></li><li><p>Re-engage on expansion when a signal appears, running the same light demo / trial-coaching motion for the expansion scope</p><br></li></ul><strong>Across everything</strong><ul><li><p>Partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient</p><br></li><li><p>Serve as the voice of the customer to our product, content, and engineering teams to influence innovation</p><br></li><li><p>Stay informed of evolving threats, AI, trends, and new technologies</p><br></li></ul><strong>Sounds good? We’d love to hear from you if you have proven experience in the following areas, but don’t worry if you don’t hit each one exactly, although experience working within cybersecurity is essential:</strong><ul><li><p>2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role — ideally in a SaaS or cybersecurity environment</p><br></li><li><p>Comfortable working at high volume and pace, running repeatable motions across many accounts and keeping engagements within tight time boxes</p><br></li><li><p>You're a confident presenter to both technical and non-technical audiences, including one-to-many formats such as webinars and bootcamps</p><br></li><li><p>Able to qualify and prioritise quickly, and to communicate technical concepts in a clear, jargon-free way</p><br></li><li><p>Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)</p><br></li><li><p>Knowledge of information security concepts, domains, compliance, and standards</p><br></li></ul><ul><li><p>Experience delivering onboarding, enablement, or one-to-many sessions at scale</p><br></li><li><p>Familiarity with product-led growth (PLG) or digitally-led customer motions</p><br></li><li><p>Hands-on experience with Windows &amp; Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments would be useful but not essential</p><br><p><strong>Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:</strong></p><br></li><li><p><strong>Driven</strong> - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence.</p><br></li><li><p><strong>Inclusive</strong> - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace.</p><br></li><li><p><strong>Customer Centric</strong> - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners expectations by crafting products, services and experience that surprise, delight and ensuring they feel valued and supported every day.</p><br></li><li><p><strong>One Team - </strong>We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future.</p><br></li></ul><p>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated <u>interview process</u> page.</p><br><p><strong><br>As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:</strong></p><br><ul><li><p>You'll receive additional benefits allowance to use towards your chosen pension, healthcare and housing.</p><br></li><li><p>Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day</p><br></li><li><p>Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover,</p><br></li><li><p>Career and learning development through the platform and our ‘Learn Anything’ fund</p><br></li><li><p>Share in the companies success with share options, sales incentives and Recognition &amp; Rewards for doing great work and living our values and behaviours</p><br></li><li><p>Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working</p><br></li><li><p>We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms</p><br></li><li><p>While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region.</p><br></li></ul><p>Find out more about life at Immersive <u>https://careers.immersivelabs.com</u></p><br><p><strong>Cyber threats wait for no one and neither should you. Apply now!</strong></p><br><p><strong><br>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>The role is responsible for driving the Trade product agenda across the MENA region, excluding UAE, including business growth, product management, stakeholder engagement, risk oversight, governance, and alignment with global Trade objectives.</span></p><br><br> <p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;To ensure that sufficient tactical and strategic action plan is articulated so as to maximize the revenue impact of market, customer, business and competitor knowledge by initiating and sponsoring Product Development (New and Enhancements), Portfolio Re-engineering (e.g., repricing and risk allocation) exercises, Product and Sales Promotion campaigns, Service Quality improvements, Training and Product Marketing support for Trade services in the region</span></p><br><br> <p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;To understand the dynamics of international and domestic trade in the MENA region with a view to size the market for Trade Services in all the Standard Chartered territories and any important but yet un-represented countries.</span><br><span>• &nbsp; &nbsp;To understand customer buying behavior and needs to develop well researched customer value propositions (CVPs) positioned to increased trade revenue (new products, enhancements, service delivery initiatives, portfolio re-engineering (repricing etc.), product and sales promotion campaigns and alliances)</span><br><span>• &nbsp; &nbsp;To develop and maintain a system to capture competitor and regulatory information on Trade.</span><br><span>• &nbsp; &nbsp;To work closely with coverage in MENA and provide leadership from a Product Management perspective on the Trade business</span><br><span>• &nbsp; &nbsp;To continuously scan and manage the composition and trends in Standard Chartered’s Trade Services portfolio and validate them against market, customer and competitor knowledge. &nbsp;This should enable Standard Chartered to identify and plan for opportunities and threats to protect/grow Trade Revenue.</span><br><span>• &nbsp; &nbsp;Manage and deliver the TB end-to-end product objectives within the region &nbsp;for Trade in alignment with global objectives for the product line , including financial and non-financial performance, enhancement of capabilities, product and client access future strategies, and oversight of risk and governance in alignment with the Product Head for Trade.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;To understand the dynamics of international and domestic trade in the MENA region with a view to size the market for Trade Services in all the Standard Chartered territories and any important but yet un-represented countries.</span><br><span>• &nbsp; &nbsp;To understand customer buying behavior and needs to develop well researched customer value propositions (CVPs) positioned to increased trade revenue (new products, enhancements, service delivery initiatives, portfolio re-engineering (repricing etc.), product and sales promotion campaigns and alliances)</span><br><span>• &nbsp; &nbsp;To develop and maintain a system to capture competitor and regulatory information on Trade.</span><br><span>• &nbsp; &nbsp;To work closely with coverage in MENA and provide leadership from a Product Management perspective on the Trade business</span><br><span>• &nbsp; &nbsp;To continuously scan and manage the composition and trends in Standard Chartered’s Trade Services portfolio and validate them against market, customer and competitor knowledge. &nbsp;This should enable Standard Chartered to identify and plan for opportunities and threats to protect/grow Trade Revenue.</span><br><span>• &nbsp; &nbsp;Manage and deliver the TB end-to-end product objectives within the region &nbsp;for Trade in alignment with global objectives for the product line , including financial and non-financial performance, enhancement of capabilities, product and client access future strategies, and oversight of risk and governance in alignment with the Product Head for Trade.</span></p><br><br> <p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Identify and mitigate the Operational, Credit, Regulatory and Business conduct risks relating to Trade.</span><br><span>• &nbsp; &nbsp;Work with operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition</span></p><br><br> <p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Ensure timely renewal of country addendums (CAs) and proactively work with stakeholders to identify and quantify new and existing risks.</span></p><br><br> <br><p><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br> <p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• &nbsp; &nbsp;Regional Product Head</span><br><span>• &nbsp; &nbsp;Regional TB Head</span><br><span>• &nbsp; &nbsp;TB Country Heads</span><br><span>• &nbsp; &nbsp;Regional TB Segment Heads</span><br><span>• &nbsp; &nbsp;CCIB RMs/ Unit Heads</span><br><span>• &nbsp; &nbsp;Trade Operations&nbsp;</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Corporate customers/prospects (Finance Directors, Treasurers etc.)</span><br><span>• &nbsp; &nbsp;Major freight forwarders, Insurance companies, Special relationship banks and Electronic Commerce Organizers</span><br><span>• &nbsp; &nbsp;Industry Forums e.g. Chambers of Commerce etc.</span></p><br><br><b>Skills and Experience</b> <br><ul> <li><span>Strong <strong>Trade Product</strong> experience with proven <strong>front-line/client-facing</strong> responsibility.</span></li> <li><span>People Management experience leading teams.</span></li> <li><strong><span>Expertise In:</span></strong><span> Documentary Trade, Trade Lending, &nbsp;Open Account Solutions.</span></li> <li><span>Good knowledge of Letters of Guarantee, Commodities Finance, and Supply Chain solutions (Accounts Receivable / Accounts Payable).</span></li> <li><span>Experience in Trade Product Management, Sales/Sales Management, Trade Banking Operations, and Strategic Planning.</span></li> <li><span>Strong commercial mindset with exposure to marketing, product promotion, customer research, and market analysis.</span></li> <li><span>Preferred Languages</span></li> </ul> <ul> <li><span>&nbsp;English: Excellent verbal and written communication skills.</span></li> <li><span>&nbsp;Arabic: Preferred but not mandatory, as the role supports stakeholders and clients across the MENA region.</span></li> </ul><br><b>Qualifications</b> <br><p><span>Training &nbsp; &nbsp; Training on Trade products and Digitization</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort &amp; Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>Responsibilities&nbsp;for&nbsp;setup,&nbsp;mixing&nbsp;of&nbsp;drinks,&nbsp;service&nbsp;and&nbsp;cleanup&nbsp;for&nbsp;bar&nbsp;functions.&nbsp;In&nbsp;so&nbsp;doing,&nbsp;is&nbsp;expected&nbsp;to&nbsp;direct&nbsp;all&nbsp;effort&nbsp;toward&nbsp;guest&nbsp;satisfaction,&nbsp;the&nbsp;achievement/maintenance&nbsp;of&nbsp;division&nbsp;standards,&nbsp;and&nbsp;profit&nbsp;maximization.<br>SCOPE&nbsp;/&nbsp;BUSINESS&nbsp;CONTEXT&nbsp;<br>A&nbsp;Full&nbsp;Time&nbsp;position&nbsp;based&nbsp;at&nbsp;Al Maha Desert Resort and Spa, The Luxury Collection<br>Number&nbsp;of&nbsp;Direct&nbsp;Reports&nbsp;-&nbsp;03<br>Titles&nbsp;of&nbsp;Direct&nbsp;Reports –&nbsp;Senior Barman, Team Leader, Restaurant Manager<br>CANDIDATE&nbsp;PROFILE&nbsp;<br>Experience:<br>Minimum&nbsp;of&nbsp;2-year&nbsp;experience&nbsp;of&nbsp;a&nbsp;similar&nbsp;position&nbsp;within&nbsp;a&nbsp;five&nbsp;star&nbsp;hotel<br>Skills&nbsp;and&nbsp;Knowledge<br>Thorough&nbsp;beverage&nbsp;knowledge<br>Sales&nbsp;Person&nbsp;–&nbsp;Ability&nbsp;to&nbsp;suggest&nbsp;and&nbsp;up&nbsp;sell<br>Friendly&nbsp;and&nbsp;outgoing<br>Basic&nbsp;Computer&nbsp;Skills<br>Education&nbsp;or&nbsp;Certification<br>Diploma&nbsp;or&nbsp;degree&nbsp;in&nbsp;hotel&nbsp;management<br>Bartender&nbsp;Certificate<br>SPECIFIC&nbsp;DUTIES&nbsp;<br>The&nbsp;following&nbsp;are&nbsp;specific&nbsp;responsibilities&nbsp;and&nbsp;contributions&nbsp;critical&nbsp;to&nbsp;the&nbsp;successful&nbsp;performance&nbsp;of&nbsp;the&nbsp;position:<br>Punch&nbsp;in,&nbsp;as&nbsp;schedule,&nbsp;ready&nbsp;to&nbsp;work&nbsp;and&nbsp;according&nbsp;to&nbsp;Grooming&nbsp;Standards.<br>Check&nbsp;for&nbsp;captain&nbsp;for&nbsp;required&nbsp;set&nbsp;up&nbsp;and&nbsp;type&nbsp;of&nbsp;service&nbsp;assignment.<br>Have&nbsp;bar&nbsp;set&nbsp;up&nbsp;“ready&nbsp;to&nbsp;go”&nbsp;15&nbsp;minutes&nbsp;before operation&nbsp;is&nbsp;schedules&nbsp;to&nbsp;start.<br>This&nbsp;involves:&nbsp;An&nbsp;adequate&nbsp;supply&nbsp;of&nbsp;following&nbsp;(to&nbsp;last&nbsp;through&nbsp;the&nbsp;duration&nbsp;of&nbsp;the&nbsp;function,&nbsp;if&nbsp;possible).&nbsp;Ice,&nbsp;water,&nbsp;mixer,&nbsp;all&nbsp;ingredients&nbsp;necessary&nbsp;for&nbsp;preparing&nbsp;drinks.&nbsp;Glasses,&nbsp;garnishes,&nbsp;napkin&nbsp;and&nbsp;side&nbsp;towel.&nbsp;Matches/ashtrays&nbsp;cigarettes.<br>Perform&nbsp;cashier&nbsp;duties,&nbsp;if&nbsp;required.&nbsp;This&nbsp;involves&nbsp;handling&nbsp;tickets&nbsp;and&nbsp;cash&nbsp;as&nbsp;per&nbsp;Marriott&nbsp;International&nbsp;Food&nbsp;and&nbsp;Beverage&nbsp;SOP.<br>Prepare&nbsp;and&nbsp;serve&nbsp;drinks&nbsp;as&nbsp;per&nbsp;Marriott&nbsp;standards,&nbsp;policies&nbsp;procedures&nbsp;using&nbsp;a&nbsp;jigger&nbsp;as&nbsp;all&nbsp;times.<br>Never&nbsp;leave&nbsp;your&nbsp;bar&nbsp;during&nbsp;a&nbsp;function&nbsp;unless&nbsp;properly&nbsp;relieved&nbsp;by&nbsp;another&nbsp;bartender&nbsp;or&nbsp;the&nbsp;captain/maître&nbsp;d.<br>At&nbsp;all&nbsp;times&nbsp;the&nbsp;bar&nbsp;area&nbsp;should&nbsp;be&nbsp;maintained&nbsp;in&nbsp;a&nbsp;clean&nbsp;and&nbsp;organized&nbsp;condition.&nbsp;Practice&nbsp;“clean&nbsp;as&nbsp;you&nbsp;go”.<br>After&nbsp;function&nbsp;is&nbsp;over&nbsp;and&nbsp;guest&nbsp;have&nbsp;left&nbsp;the&nbsp;room,&nbsp;breakdown and&nbsp;thoroughly&nbsp;clean&nbsp;the&nbsp;bar.<br>Ensure&nbsp;the&nbsp;proper&nbsp;storage&nbsp;of&nbsp;liquor,&nbsp;fruit&nbsp;and&nbsp;equipment,&nbsp;all&nbsp;liquor&nbsp;to&nbsp;be&nbsp;secure.<br>To&nbsp;comply&nbsp;with&nbsp;all&nbsp;local&nbsp;laws&nbsp;and&nbsp;regulations.<br>To&nbsp;report&nbsp;issues&nbsp;or&nbsp;requirements&nbsp;to&nbsp;the&nbsp;supervisors.<br>When&nbsp;requested,&nbsp;is&nbsp;ready&nbsp;to&nbsp;work&nbsp;as&nbsp;a&nbsp;waiter/waitress&nbsp;as&nbsp;well.<br>To&nbsp;have&nbsp;a&nbsp;clean&nbsp;uniform&nbsp;and&nbsp;impeccable&nbsp;personal&nbsp;grooming&nbsp;in&nbsp;compliance&nbsp;with&nbsp;company&nbsp;standards.<br>To&nbsp;be&nbsp;at&nbsp;the&nbsp;assigned&nbsp;work&nbsp;area,&nbsp;in&nbsp;uniform,&nbsp;and&nbsp;ready&nbsp;to&nbsp;work&nbsp;at&nbsp;the&nbsp;time&nbsp;that&nbsp;is&nbsp;scheduled.<br>All&nbsp;Event&nbsp;Operations&nbsp;bartenders&nbsp;will&nbsp;be&nbsp;required&nbsp;to&nbsp;completely&nbsp;familiarize&nbsp;himself&nbsp;with&nbsp;the&nbsp;location&nbsp;of&nbsp;each&nbsp;of&nbsp;the&nbsp;function&nbsp;rooms&nbsp;and&nbsp;related&nbsp;areas.<br>To&nbsp;introduce&nbsp;one’s&nbsp;self&nbsp;to&nbsp;the&nbsp;guest&nbsp;on&nbsp;one’s&nbsp;station&nbsp;and&nbsp;project&nbsp;a&nbsp;warm&nbsp;cheerful,&nbsp;enthusiastic&nbsp;desire&nbsp;to&nbsp;be&nbsp;of&nbsp;service.<br>To&nbsp;wear&nbsp;a&nbsp;name&nbsp;tag&nbsp;as&nbsp;part&nbsp;of&nbsp;the&nbsp;proper&nbsp;uniform,&nbsp;as&nbsp;well&nbsp;as&nbsp;no&nbsp;excessive&nbsp;jewelry&nbsp;to&nbsp;be&nbsp;worn&nbsp;while working.<br>To&nbsp;comply&nbsp;with&nbsp;all&nbsp;safety&nbsp;regulations&nbsp;and&nbsp;company&nbsp;policies&nbsp;as&nbsp;outlined&nbsp;in&nbsp;the&nbsp;Employee’s&nbsp;handbook.<br>To&nbsp;assist&nbsp;customer&nbsp;whenever&nbsp;possible.<br>To&nbsp;perform&nbsp;all&nbsp;other&nbsp;reasonable&nbsp;as&nbsp;requested&nbsp;by&nbsp;the&nbsp;management.<br>To&nbsp;ensure&nbsp;that&nbsp;all&nbsp;props&nbsp;after&nbsp;each&nbsp;function&nbsp;is&nbsp;store&nbsp;back&nbsp;in&nbsp;the&nbsp;designated&nbsp;area&nbsp;and&nbsp;handles&nbsp;with&nbsp;great&nbsp;care.<br>To&nbsp;ensure&nbsp;that&nbsp;all&nbsp;bar&nbsp;equipment’s,&nbsp;fixture&nbsp;and&nbsp;furniture&nbsp;are&nbsp;handled&nbsp;with&nbsp;great&nbsp;care.<br>To&nbsp;create&nbsp;a&nbsp;good&nbsp;working&nbsp;relationship&nbsp;with&nbsp;co-workers&nbsp;and&nbsp;maintain&nbsp;a&nbsp;courteous&nbsp;attitude&nbsp;towards&nbsp;the&nbsp;management&nbsp;and&nbsp;all&nbsp;the&nbsp;employees&nbsp;and&nbsp;guests&nbsp;of&nbsp;the&nbsp;hotel.<br>To&nbsp;bring&nbsp;any&nbsp;problems&nbsp;that&nbsp;may&nbsp;occur&nbsp;or&nbsp;any&nbsp;special&nbsp;requests&nbsp;by&nbsp;guests to&nbsp;their&nbsp;supervisor’s&nbsp;attention&nbsp;as&nbsp;soon&nbsp;as&nbsp;possible.<br>To&nbsp;provide&nbsp;the&nbsp;best&nbsp;possible&nbsp;proper&nbsp;service&nbsp;of&nbsp;guests&nbsp;of&nbsp;this&nbsp;hotel&nbsp;at&nbsp;all&nbsp;times.<br>To&nbsp;practice&nbsp;constantly&nbsp;the “Clean&nbsp;as&nbsp;you&nbsp;go”&nbsp;policy&nbsp;to&nbsp;uphold&nbsp;the&nbsp;highest&nbsp;sanitation&nbsp;standards.<br>• Receive the guest with the greetings of the day and a smile<br>• Present the menu &amp; suggest luxury collection cocktails. Inquire for the guest suite number.<br>• Assist the guest with the drinks selections and answer any queries about drinks<br>• Do a quality check if the guest orders cocktails.<br>• Engage in a conversation with the guest whenever appropriate. General topics should be about resorts facilities or activities.<br>• Table maintenance should carried out.<br>• Present the bill as per standard when asked and give a copy of the luxury collection cocktail recipe<br>• Bid the guest fond farewell.<br>• Check with customers to ensure that they are enjoying their meals and take action to correct any complains.<br>• Coordinate with other departments in exceeding guest expectations.<br>• To be updated in communication between departments.<br>• To attend managers &amp; Supervisors meeting.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Vacancy Announcement</strong></span></p><br> <p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Secretariat of the International Renewable Energy Agency (IRENA)</strong></span></p><br> <p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Knowledge, Policy and Finance Centre (KPFC)</strong></span></p><br> <p><span><strong>Publication Date:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></span><span><strong><u>06 July 2026</u></strong></span></p><br> <p><span><strong>Deadline For Application:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<u>05 August 2026</u></strong></span><span>(at midnight, Abu Dhabi local Time)</span></p><br> <p><span><strong>Title and Grade:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</strong></span><span><strong>Team Lead, Socioeconomics and Just Energy Transitions, P4</strong></span></p><br> <p><span><strong>Indicative Annual Salary:&nbsp;</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<strong>(a.) Annual Net Salary: USD 86,027.04 to USD 97,259.04</strong></span><span><strong>[1]</strong></span></p><br> <p><span><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(b.) Post Adjustment: USD 50,239.80 to USD 56,799.24</strong></span><span><strong>[2]</strong></span></p><br> <p><span><strong>Duration of Appointment:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;One Year, with possible extension</strong></span></p><br> <p><span><strong>Duty Station:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Abu Dhabi, United Arab Emirates&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></span></p><br> <p><span><strong>Entry on Duty:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; As soon as possible</strong></span></p><br> <p><span>The International Renewable Energy Agency (IRENA) is a leading global intergovernmental agency for energy transformation that serves as the principal platform for international cooperation, supports countries in their energy transitions, and provides state of the art data and analysis on technology, innovation, policy, finance and investment. IRENA drives the widespread adoption and sustainable use of all forms of renewable energy, including bioenergy, geothermal, hydropower, ocean, solar and wind energy in the pursuit of sustainable development, energy access, and energy security, for economic and social resilience and prosperity and a climate-proof future. IRENA’s membership comprises 170 countries and the EU. Together, they decide on the Agency’s strategic direction and programmatic activities, in line with the global energy discourse and priorities to accelerate the deployment of renewables-based energy transitions worldwide.</span></p><br> <p><span>Within IRENA, the Knowledge, Policy and Finance Centre (KPFC) focuses on collecting data and conducting analyses to support the creation of enabling environments for investment and growth in renewables. The work encompasses statistics, resource assessment, socioeconomic and environmental impacts, as well as policy and finance. Based on this work, KPFC gives input to advisory services that the Agency provides to its members and at regional levels.&nbsp;</span></p><br> <p><span>KPFC’s Socioeconomics and Just Energy Transitions team&nbsp;</span><span>explores the socioeconomic impacts and benefits of the transition to a renewables-based energy system, with a view towards supporting just energy transitions through integrated and holistic analysis and policy advice. This includes examining employment generation, gender equity aspects, skilling and education requirements, and opportunities for member states to leverage their local capacities to maximise value creation along the value chain of each renewable energy technology.</span></p><br> <p><span><strong><u>Duties and Responsibilities&nbsp;</u></strong></span></p><br> <p><span>Under the overall guidance of the Director of Knowledge, Policy and Finance Centre, the Team Lead, Socioeconomics and Just Energy Transitions will be responsible for the following duties:</span></p><br> <ul> <li><span>Lead the work stream on the socioeconomic aspects of the energy transition, with a particular focus on quantitative and qualitative analysis regarding employment generation, local/regional value creation and skills, ensuring that IRENA continues to spearhead cutting-edge knowledge products and policy advice.</span></li> <li><span>Develop and draft high-quality analytical reports and documents and contribute relevant socioeconomic inputs to Agency-wide reports such as the <i>World Energy Transitions Outlook</i>.</span></li> <li><span>Provide policy insights and recommendations for countries, regions and the international community that take into account different starting points and socio-economic priorities of countries to ensure just and inclusive transition processes and outcomes, including in the context of capacity building activities.</span></li> <li><span>Manage and supervise a small multidisciplinary team working&nbsp;</span><span>on just energy transition dimensions such as&nbsp;inclusion and gender equity, education</span><span>, and&nbsp;</span><span>rights-based approaches;&nbsp;</span><span>setting priorities and ensuring alignment with IRENA’s work programme.</span></li> <li><span>Engage with member state representatives and key stakeholders, including at the General Assembly or Council, as well as platforms such as the Agency’s Collaborative Framework on Just and Inclusive Energy Transitions and the Call to Action on Skilling. &nbsp;</span></li> <li><span>Disseminate the Agency’s socioeconomic work, including organising events and attending international, regional and national meetings, workshops and conferences to give presentations or participate in panel discussions.&nbsp;</span></li> <li><span>Contribute to managerial tasks of the Division such as work programme development and reporting, proposal development for resource mobilisation, project and budget management.&nbsp;</span></li> <li><span>Perform other duties as required.</span></li> </ul> <p><span><strong>Competencies:</strong></span></p><br> <p><span><strong>Professionalism:</strong>&nbsp;Excellent knowledge of the socioeconomic aspects of the energy transition, with a focus on renewable energy. Sound understanding of policy processes related to the energy transition at the national and international level. Proven ability to undertake independent research and produce high-quality reports and other publications. Experience of writing project proposals.</span></p><br> <p><span><strong>Communication:</strong>&nbsp;Excellent drafting skills in English is an essential requirement for this position. Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.</span></p><br> <p><span><strong>Teamwork:</strong>&nbsp;Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; accepts joint responsibility for team shortcomings.</span></p><br> <p><span><strong>Accountability:</strong>&nbsp;Takes ownership for all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; supports subordinates, provides oversight and takes ownership of delegated responsibilities and authorities; operates in compliance with organizational regulations and rules.</span></p><br> <p><span><strong>Client Orientation:</strong>&nbsp;Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors on going developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed.</span></p><br> <p><span><strong>Qualifications:</strong></span></p><br> <p><span><strong>Education:</strong>&nbsp;Advanced University degree (Master’s degree or equivalent) in energy policy, energy or development economics, sustainable development, or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of an advanced university degree.</span></p><br> <p><span><strong>Experience:</strong>&nbsp;A minimum of seven years of progressively responsible experience in quantitative and qualitative policy research, policy development or policy advisory, related to the socioeconomic impacts of the energy transition; a proven track record of writing reports for policy-makers; evidence of profound understanding of the renewable energy sector, especially in developing and emerging economies; experience in international co-operation and in dealing with multilateral agencies and forums. Some team management experience preferred.</span></p><br> <p><span><strong>Language:</strong>&nbsp;Excellent command of written and spoken English is required. Knowledge of other languages is desirable.</span></p><br> <p><span>Qualified candidates must apply for the above-mentioned vacancy on-line, through IRENA’s recruitment platform, ORC by submitting a complete and comprehensive CV and a letter of interest, including details of three professional references who will be contacted if their application is shortlisted.</span></p><br> <p><span>Applications from qualified women are highly encouraged.</span></p><br> <p><span>Please note that only candidates under serious consideration will be contacted for further assessment and receive notice of the final outcome of the selection process.</span></p><br> <p><span><i><strong>[1]</strong></i></span><span><i> IRENA provides similar ICSC benefits and entitlements, including rental subsidy, education grant (for school aged children), annual leave, health insurance, provident fund, etc. as would be applicable.</i></span></p><br> <br> <p><span>[2]</span>&nbsp;<span><i>The post adjustment is a variable component that is adjusted periodically to reflect changes in the cost of living in a duty station. Post adjustment multiplier for Abu Dhabi duty station is currently 58.4%, determined by the International Civil Service Commission and subject to change without prior notice.</i></span></p><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>The Client Manager is the pivotal relationship in the Client Delivery team responsible for delivering exceptional client account management. The Client Manager is responsible for proactively managing the client account on all day-to-day maintenance activities to ensure the highest level of client service and relationship health.</span></p><br><br> <p><span>The Client Manager supports the <strong>Global Account Managers (GAMs)</strong>, <strong>Regional Account Managers (RAMs)</strong> and <strong>Financial Institution Account Managers (FAMs)</strong> across an aligned client portfolio to ensure strong client delivery execution.</span></p><br><br><b>Key Responsibilities</b> <br> <span>Business</span> <p><span>Provide direct support to the <strong>Relationship Manager (RM)</strong> by proactively:</span></p><br><br> <ul> <li><span>Helping to prepare Account Plans, client briefing notes for senior management discussions and providing input into <strong>Regional Client Account Forums (RCAF)</strong> and <strong>Global Client Account Forums (GCAF)</strong>.</span></li> <li><span>Joining client visits where appropriate and ensuring client discussions are documented through call reports in the Bank's client management system.</span></li> <li><span>Reviewing client profitability and identifying opportunities to increase client utilisation of banking services.</span></li> <li><span>Liaising with <strong>Implementation Management Office (IMO)</strong> and <strong>Credit Analyst (CA)</strong> teams to ensure seamless client onboarding and ongoing credit monitoring.</span></li> <li><span>Actively engaging and collaborating with Clients, Relationship Managers (RMs) and Product Partners to understand and respond to issues relating to ongoing account maintenance, including highlighting unusual account utilisation patterns to coverage teams.</span></li> <li><span>Partnering effectively with the Implementation Management Office (IMO), Credit Analysts (CA), Legal, Compliance, Operations and Service teams to ensure client expectations are met or exceeded.</span></li> <li><span>Ensuring client account maintenance issues are resolved promptly and escalating matters to the Client Manager Team Lead or Head of Client Management where appropriate.</span></li> <li><span>Coordinating and liaising with Financial Institution Account Managers (FAMs) to support network business opportunities.</span></li> </ul> <br> <br> <span>Client Relationship Management</span> <ul> <li><span>Demonstrate strong knowledge of client needs across the assigned portfolio and engage clients effectively while providing insights on market conditions and trends within the Bank's international network.</span></li> <li><span>Build trust and provide strong account management support to clients, including loan drawdowns and overseeing the resolution of client complaints, issues and escalations.</span></li> <li><span>Provide guidance to clients on documentation requirements, including credit documentation and account monitoring activities.</span></li> <li><span>Maintain strong client relationships through consistent and responsive support.</span></li> </ul> <span>Documentation: Credit (Existing Facilities – Renewals and Amendments) &amp; Other Documentation</span> <ul> <li><span>Manage the end-to-end documentation negotiation process, including the use of documentation across the Bank's international network, subject to required approvals from Legal, Product and Business teams.</span></li> <li><span>Engage and coordinate with Legal &amp; Compliance, Credit, Implementation Management Office (IMO) and clients on standard documentation requirements, including:</span> <ul> <li><span>Standard Terms and Conditions (T&amp;Cs)</span></li> <li><span>Country-specific documentation supplements</span></li> <li><span>Banking Facility Letters</span></li> <li><span>Master Credit Terms</span></li> <li><span>Supplementary Letters and related documentation</span></li> </ul> </li> <li><span>Obtain approvals for any deviations from standard Terms &amp; Conditions (T&amp;Cs) from the relevant authorised approvers.</span></li> <li><span>Ensure document deficiencies are minimised, including items reflected in Documentation Deferrals and Waivers, and that outstanding issues are rectified in a timely manner.</span></li> <li><span>Follow through to ensure documentation is fully completed and liaise with the Implementation Management Office's <strong>Client Risk Centre (CRC)</strong> to validate that credit limits are accurately loaded and reflected in transaction processing systems.</span></li> </ul> <br> <br> <span>Account Management &amp; Portfolio Quality</span> <p><span>Manage maintenance activities across the assigned client portfolio, including:</span></p><br><br> <ul> <li><span>Reviewing overdue balances and excess account positions daily and ensuring they are regularised on time.</span></li> <li><span>Ensuring cash and cheque releases are completed within required timelines.</span></li> <li><span>Escalating exceptions to the Relationship Manager (RM) and Credit Analyst (CA).</span></li> <li><span>Acting as an escalation point for unsettled <strong>Foreign Exchange (FX)</strong> past due trades and failed trades, working closely with Operations teams.</span></li> <li><span>Supporting loan drawdowns, Cash Management services, <strong>Local Treasury Product (LTP)</strong> trades within <strong>Financial Institutions (FI)</strong> banking, and the release of Trade Finance offerings.</span></li> <li><span>Attending <strong>ASTAR</strong> review meetings where appropriate and participating in relevant business meetings, forums and committees.</span></li> <li><span>Leading or supporting key projects aimed at improving processes, tools and the client experience.</span></li> </ul> <span>Processes</span> <ul> <li><span>Ensure adherence to all internal and regulatory policies and regulations, including:</span> <ul> <li><span><strong>Foreign Account Tax Compliance Act (FATCA)</strong> requirements</span></li> <li><span>Credit policies</span></li> <li><span>Banking Control Account (BCA) overdue procedures</span></li> <li><span>Other applicable regulatory and internal requirements</span></li> </ul> </li> <li><span>Identify and escalate operational risks relating to the client portfolio to the Client Manager Team Lead or Head of Client Management.</span></li> <li><span>Recommend process improvements to resolve or mitigate identified risks.</span></li> <li><span>Work with Operations, Service Hub and Client Services teams to resolve operational issues and post-transaction queries.</span></li> </ul> <br> <br> <span>Risk Management</span> <ul> <li><span>Support the Relationship Manager (RM) in reviewing client account activity to ensure transactional activity aligns with expected business activity levels for the client.</span></li> <li><span>Develop a strong understanding of credit risk, including default risk and fraud risk.</span></li> <li><span>Ensure the quality of all <strong>Anti-Money Laundering (AML)</strong> and credit documentation complies with <strong>Corporate, Commercial and Institutional Banking (CCIB)</strong> standards.</span></li> <li><span>Escalate operational risk concerns to the Head of Client Management, Client Manager Lead or <strong>Business Operational Risk Manager (BORM)</strong>.</span></li> <li><span>Proactively ensure compliance with Bank policies and procedures and support the preparation of client files for audits and regulatory reviews.</span></li> </ul> <span>Governance</span> <ul> <li><span>Assess the effectiveness of governance, oversight and control arrangements within the business and support improvements where required.</span></li> <li><span>Maintain awareness and understanding of the regulatory framework in which the Group operates, including the regulatory requirements relevant to the role.</span></li> <li><span>Support the delivery of effective governance and demonstrate the ability to challenge appropriately and work collaboratively with regulators when required.</span></li> </ul> <br> <br> <span>Regulatory &amp; Business Conduct</span> <ul> <li><span>Display exemplary conduct and live by the Group's Values and Code of Conduct.</span></li> <li><span>Take personal responsibility for maintaining the highest standards of ethics, regulatory compliance and business conduct across Standard Chartered Bank.</span></li> <li><span>Ensure compliance, both in letter and spirit, with all applicable laws, regulations, guidelines and the Group Code of Conduct.</span></li> <li><span>Identify, escalate, mitigate and resolve risk, conduct and compliance matters effectively and collaboratively.</span></li> <li><span>Exercise authorities delegated by the Board of Directors and act in accordance with the Bank's Articles of Association.</span></li> </ul> <span>Key Stakeholders</span> <span>Coverage &amp; Relationship Teams</span> <ul> <li><span>Global Account Managers (GAMs)</span></li> <li><span>Financial Institution Account Managers (FAMs)</span></li> <li><span>Regional Account Managers (RAMs)</span></li> <li><span>Relationship Managers (RMs)</span></li> </ul> <span>Risk &amp; Credit Teams</span> <ul> <li><span>Credit Analysts (CAs)</span></li> <li><span>Credit Teams</span></li> <li><span>Risk Teams</span></li> </ul> <span>Product &amp; Functional Partners</span> <ul> <li><span>Product Partners</span></li> <li><span>Implementation Management Office (IMO)</span></li> <li><span>Financial Crime Compliance (FCC)</span></li> <li><span>Legal</span></li> <li><span>Compliance</span></li> <li><span>Product Operations including:</span> <ul> <li><span>Trade Finance</span></li> <li><span>Cash Management</span></li> <li><span>Financial Markets Operations (FMO)</span></li> </ul> </li> <li><span>Finance</span></li> <li><span>Marketing</span></li> </ul> <span>Leadership</span> <ul> <li><span>Country Leadership Team</span></li> </ul> <br> <br><b>Qualifications</b> <br> <span>Education</span> <ul> <li><span>Bachelor's degree in Banking, Finance or a related discipline is preferred.</span></li> </ul> <span>Experience</span> <ul> <li><span>Ideally 3 or more years of experience in banking, financial services or a related environment.</span></li> </ul> <span>Certifications</span> <ul> <li><span>Risk Management and Anti-Money Laundering (AML) certification as required by Bank policy for the Client Manager role.</span></li> </ul> <span>Languages</span> <ul> <li><span>English and/or local language skills as required by the country.</span></li> </ul> <br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Job Description<br><br>Aldar Education is seeking an outstanding Manager - Operations & Support Services to support our schools. This is an exciting opportunity for a skilled professional to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.<br><br>Since its inception in 2007 with just 250 students, Aldar Education has grown into a highly sought-after education provider, with more than 25 owned and managed premium and super-premium schools and academies- in partnership with some of the world’s most prestigious institutions including Rugby School, King’s College Wimbledon, and Cranleigh. The Group now serves over 38,000 students through 5,000 educators from more than 100 nationalities to deliver world-class education across a broad range of curricula and learning pathways from nursery through to K12.<br><br>At Aldar Education, our impact goes far beyond the classroom: we are proud to contribute to the UAE’s vision for a sustainable, knowledge-based economy through premium education. With this in mind, we hire educators and industry professionals who not only embody our values and cultural ethos but also bring a genuine passion for education—qualities central to our mission of shaping the leaders of tomorrow.<br><br>If you are passionate about excellence and ready to make a meaningful impact, we invite you to apply and be part of our journey.<br><br>The Senior Manager - Operations will be responsible for advising, implementing and supporting initiatives within their specialist area, and ensure compliance with related internal & external directives and regulations. As a cluster lead, directly supporting a group of Principals and Operations Managers (OM), the Senior Manager will be fully responsible to effectively oversee all Operations, Administration & Support Service-related activities within their cluster and ensure compliance with Aldar Education & ESE policies, procedures, HSE, audit and regulatory directives.<br><br>The incumbent will continuously strive to exceed internal & external customer expectations, capitalizing the economic profit and return on capital investment, while embracing the Aldar Education Core Values. To embody the values, vision and ethos of Aldar Education and assist the department in implementing process and policy which will ensure high quality and successful outcomes.<br><br>Responsibilities<br><br>Main Duties:<br><br>To be the department lead in their specialist function and ensure a consistent and streamlined approach in line with identified strategic directives, whilst maximising cost efficiencies, return on investment and quality standards. To be responsible for the organisation's and delivery of operations, administration and support service teams across the Cluster(s). Implementing a 'service culture' and ensuring efficient, effective staff deployment and, with the HQ team, recruitment of high calibre candidates to join the Aldar Education Operations and Support Service teams. To support and advise key functions within the Cluster and Aldar Education HQ on operational, financial, HSE and Audit & regulatory compliance matters and be accountable for their effectiveness using robust performance management systems. To implement processes and provide strategic guidance to the Principal, Senior Leadership and Aldar Education HQ on audit and regulatory compliance matters, ensuring that schools maintain compliance throughout the year in all authority and internal audit visits. To ensure that all Operations and Support Service staff are supported with high quality continuous professional development and training which contributes to the development and achievements of each school. To oversee the key strategic objectives for the cluster through formulating and leading on specific aspects of the school business and/or improvement plan as they relate to operations and support services. To drive a positive and proactive health and safety culture throughout their cluster teams and act as a champion for health and safety. Oversee the efficiency of support functions (Procurement, IT etc.) in coordination with HQ functional reporting lines. Regular liaison with project stakeholders to ensure operational excellence and efficiencies across schools and at cluster level.<br><br><br>Specific Duties:<br><br>General Operations:<br><br>To support the Principals and OM in implementing the agreed business strategy for both the School and Cluster. Development and implementation of policies, systems, processes and student safeguarding measures relevant to their cluster and in conjunction with Aldar Education HQ to ensure business continuity and service deliverables. Initiate and identify good practices within their cluster and ensure these are shared throughout the group in order to streamline operations, processes and policies and secure efficiencies. Be contactable outside of normal School hours, available to attend site to support the Operations Team when required in line with the Aldar Education Critical Incident Response Protocols. Support the OM and all project stakeholders in the effective delivery of key projects such as new builds and major expansions, sharing knowledge and good practice during project execution.<br><br><br>Leadership & Management<br><br>Oversee the performance of the Operations & Support Service staff to ensure high standards of service are maintained throughout the School(s) and that cluster teams provide a collegial efficient and effective service culture. Continuously review school support services operating models and staffing levels to ensure the school is suitably resourced to deliver key objectives whilst ensuring school financial and operational performance is maintained. Contribute to the recruitment, professional development, appraisal, and training of all Operations & Support Service staff ensuring that members of the team undergo an individual development plan to help the school in building a high performance team. Facilitate coordination between multiple stakeholders (schools, cluster, ESE and HQ functions).<br><br><br>Finance, Commercial & Procurement<br><br>To support the Principal and OM in developing & monitoring all relevant budgets and expenditure, particularly operational costs, ensuring the department receives best value and service at all times. Continually reviewing opportunities for shared resource, cost and/or services across the cluster they hold responsibility for to ensure that the schools benefit from improved access to service teams and physical resources (i.e. support staff, transport etc). Support the OM in reviewing & preparing all relevant information (e.g., scope of work, purchase requisition/specifications) to initiate tenders and develop weighted pre-determined evaluation criteria & assist OM & Procurement in the technical evaluation of the tender documents submitted. Ensure Delegation of Authority processes and procedures are always followed.<br><br><br>Relationship & Stakeholder Management<br><br>Embrace and encourage the ethos and standards of excellence as defined in the Aldar Education Core Values. Ensure that assigned cluster is fully compliant with local government authority regulations to safeguard against fines of any nature as a result of non-renewal of contracts at school level. Ensure all internal and external audits are effectively managed and that actions arising from such audits are completed in a timely and appropriate manner. Understand the effects and implications of government policies, legislation and directives, developing effective strategies for current initiatives and long-term educational trends and developments.<br><br><br>Health, Safety & Environment<br><br>To lead and support a culture of ‘no hurt, no harm’ through pro-active and pragmatic risk-based decision making. To promote and demonstrate a supportive and business focussed approach to the management of risk, with a solutionbased mentality. To act as the responsible person for HSE effectiveness and ensure their cluster complies with current Health & Safety legislation and/or guidelines as issued by Aldar Education HQ, advising the cluster team accordingly. Professionally offering challenge and fact led opinion on decision making in relation to risk mitigation, for the benefit of the wider Aldar Group. To drive a positive and proactive health and safety culture throughout their team. To support each school within their cluster in establishing specific health, safety and environmental related aims and objectives and ensuring that they are delivered within the required timelines. To ensure adherence to all relevant Service Guidelines and Policies, developing and challenging where necessary. To drive and support the use of the AVA system to ensure compliance in regard to incident management. Ensure all health, safety and environmental related inspections and audits are completed in line with the Aldar Education safety management system, using a supportive and coaching nature, helping to remove barriers, and promoting improvements in standards through teamwork.<br><br><br>Specialist Function<br><br>Ensure compliance of specialist area to industry standards, specifications, and regulations. Embrace and encourage the ethos and standards of excellence as defined in the Aldar Education Core Values, and apply these standards to the specialist function <br><br><br>Qualifications<br><br>Minimum Qualifications<br><br>Bachelors (BSc) in business related subject; or Related industry qualification, of graduate level, for the assigned functional area(s). Certificate of School Business Management / Facilities Management / NEBOSH or IOSH preferable.<br><br><br>Minimum Experience<br><br>At least 5 years’ experience in a senior level position within an education or service-oriented industry.<br><br><br>Job Specific Knowledge & Skills<br><br>Fluent English communication skills, written and oral. Attention to detail with diligent follow up, and able to execute in a timely manner. Skilled in multi-tasking and handling pressure. Organizational ability, of self and others. Forethought and forward planning (particularly as this relates to local Government compliance matters). Capable of influencing people and talented in networking with cultural sensitivity. Good interpersonal skills. Strong and consistent supervisory skills. Commercial acumen. Initiate effort and energy beyond the typical workday, where the tasks require additional commitment.<br><br><br>What We Offer<br><br>Aldar Education is a family of world-class, child centered, and innovative schools based in the UAE. We educate over 25,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package including medical cover, flights, housing, and free child school places. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>Aldar Education is keen to hear from like-minded, forward thinking school leaders who would welcome the challenge and opportunities that we have to offer.<br><br>This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.

About Gusto<br><br>At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.<br><br>All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.<br><br>AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.<br><br>About The Role<br><br>We’re hiring seasoned engineers to join our teams that work on core platform capabilities, improving our existing systems for extensibility and scalability, and building the future of Gusto's Payments platform. As a Gusto Software Engineer at this level, you’ll be guiding projects end-to-end by driving large technical architectural decisions (focusing on scale and modularity), understanding how to take existing systems closer to desired end states, executing on projects, and maintaining code that powers core experiences. If you’re interested in building elegant software with far-reaching effects in our modern economy, join us!<br><br>About The Team<br><br>Payments is responsible for all of the money management and movement operations that are used by our customers across a suite of businesses that all depend on money being moved safely between partners, employers, employees, government authorities and Gusto. In order to enable growth for Gusto and our customers, the Payments organization is responsible for defining best-in-class user experiences in order to enable delightful user experiences that benefit small businesses and their employees alike! The Payments team will be completely re-architecting the payments platform at Gusto to be able to move money fast and at scale.<br><br>Here’s What You’ll Do Day-to-day<br><br>Design, build, and test the infrastructure that enables our Payments teams and Risk policy and experience teams to efficiently build unique, custom tailored experiences for any existing or emerging products Gusto offers its customers Help scale one of the largest Ruby/Rails and Type Script/React applications in the world Collaborate on complex and ambiguous problems with partnerships from Engineering, Product Management, Design, Data Science, Operations, and other cross-functional teams Build the software platform that powers multiple 1st and 3rd party products and serves millions of businesses. Mentor and grow fellow engineers working to create holistic and scalable solutions<br><br>Here’s What We're Looking For<br><br>Successful applicants have at least 7+ years of experience and the enthusiasm for a collaborative, test-driven environment Experience building fault-tolerant, mission-critical software as well as designing and developing robust, distributed systems using multiple general-purpose programming languages Experience influencing and guiding the work of multiple teams on scaling, refactoring, and optimizing legacy products Experience architecting, building, and testing large-scale production level code that is maintainable, structured, and well-documented An aptitude and interest in bringing clarity and simplicity to complex and ambiguous problems Ability to communicate technical complexity and help facilitate informed tradeoffs Experience in one of these domains is highly preferred: Payments and/or Accounting systems Bonus: Experience with Ruby on Rails, Typescript, and React<br><br>Our cash compensation amount for this role is targeted at $183,000-$200,000 /yr in Denver & most remote locations, and $222,000-$245,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.<br><br>Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.<br><br>Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.<br><br>When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.<br><br>Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.<br><br>Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.<br><br>Gusto takes security and protection of your personal information very seriously. 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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are seeking a highly experienced Senior Oracle Fusion EPM Consultant with strong expertise in Oracle Enterprise Performance Management (EPM) Cloud and government business processes to support the analysis, design, , optimization, and continuous improvement of enterprise performance management solutions.<br> The role requires a deep understanding of planning, budgeting, forecasting, financial consolidation, close, reconciliation, reporting, metadata governance, and performance management , with a strong focus on public sector and government operating models.<br> The consultant will work closely with business users, finance teams, functional consultants, technical teams, solution architects, project managers, and implementation partners to translate government performance management requirements into effective Oracle EPM solutions that are compliant, efficient, scalable, and aligned with organizational policies, regulatory requirements, and digital transformation objectives.<br> Key Responsibilities EPM Strategy &amp; Solution Leadership Lead end-to-end business and functional analysis activities for Oracle Fusion EPM Cloud implementations, enhancements, and support initiatives.<br> Analyze current-state and future-state performance management processes across government functions and translate them into clear functional and business requirements.<br> Facilitate workshops, interviews, and working sessions with stakeholders to gather, validate, and prioritize planning, budgeting, forecasting, reporting, and metadata governance requirements.<br> Document business needs, process flows, use cases, user stories, functional specifications, and acceptance criteria for EPM solutions.<br> Identify process gaps, inefficiencies, control weaknesses, and opportunities for automation, standardization, and improved performance visibility.<br> Support business process reengineering initiatives to align government planning, reporting, and metadata governance processes with Oracle EPM best practices.<br> Work closely with functional teams to ensure business requirements are accurately reflected in solution design and configuration.<br> Oracle Fusion EPM Application Support Support business analysis and solution design across Oracle Fusion EPM modules such as: Planning Enterprise Planning and Budgeting Cloud Service (EPBCS) Financial Consolidation and Close Cloud Service (FCCS) Account Reconciliation Cloud Service (ARCS) Tax Reporting Cloud Service (TRCS) Profitability and Cost Management Cloud Service (PCMCS) Enterprise Data Management Cloud Service (EDMCS) Narrative Reporting FreeForm and custom EPM applications Understand Oracle EPM application capabilities and map them to government business requirements.<br> Assist in defining configuration requirements, business rules, calculation logic, approval flows, metadata structures, and operational controls.<br> Validate that Oracle EPM functionality supports statutory, operational, management, and reporting requirements.<br> Collaborate with functional consultants to ensure planning, consolidation, metadata governance, and reporting processes are configured correctly and efficiently.<br> Support issue analysis, root cause identification, and resolution of business and functional defects.<br> Planning, Budgeting &amp; Forecasting Expertise Analyze and document government-specific planning, budgeting, and forecasting processes.<br> Support processes related to: Budget preparation and annual planning Multi-year financial forecasting Workforce and compensation planning Capital and operating expenditure planning Revenue and funding projections Scenario modeling and what-if analysis Budget allocation and version control Performance monitoring against approved budgets Understand public sector budget cycles, approval hierarchies, funding constraints, and fiscal governance requirements.<br> Ensure planning processes align with government regulations, internal controls, and policy frameworks.<br> Support transformation of manual or spreadsheet-based planning processes into standardized Oracle EPM workflows.<br> Assist in defining controls for transparency, accountability, traceability, and compliance in budgeting and forecasting.<br> Consolidation, Close &amp; Reconciliation Support financial close and consolidation processes using Oracle EPM Cloud solutions.<br> Analyze and document consolidation requirements, including intercompany eliminations, ownership structures, currency translation, and journal adjustments.<br> Support account reconciliation processes, balance validation, and close task management.<br> Assist in defining close calendars, workflow dependencies, certification requirements, and exception handling.<br> Validate that consolidation and reconciliation processes support auditability, accuracy, and statutory reporting requirements.<br> Collaborate with finance and accounting teams to improve close efficiency and reduce manual effort.<br> Support issue resolution related to consolidation logic, reconciliation mismatches, and close process delays.<br> Metadata Governance &amp; Enterprise Data Management (EDMCS) Support enterprise metadata governance activities using Oracle Enterprise Data Management Cloud Service (EDMCS) .<br> Analyze and document requirements for chart of accounts, hierarchies, dimensions, reference data, and master data governance.<br> Assist in defining metadata workflows, approvals, validations, and synchronization processes across EPM and source systems.<br> Support the design and maintenance of dimension structures, node hierarchies, mappings, and version control processes.<br> Ensure metadata changes are controlled, auditable, and aligned with enterprise governance standards.<br> Collaborate with finance, master data, and technical teams to manage metadata lifecycle activities effectively.<br> Support integration of EDMCS with Planning, FCCS, ARCS, and other Oracle EPM applications to maintain consistency across the enterprise.<br> Identify opportunities to improve metadata quality, governance efficiency, and cross-application alignment.<br> Reporting, Analytics &amp; Performance Management Support business reporting requirements including operational, management, statutory, and performance reports.<br> Work with functional and technical teams to define reporting needs and validate outputs from Oracle EPM applications.<br> Assist in designing dashboards, scorecards, management reports, and Narrative Reporting packs.<br> Develop and maintain reporting structures that support executive summaries, commentary, variance explanations, and board-level reporting.<br> Ensure business processes and system configurations support auditability, transparency, and regulatory compliance.<br> Support preparation of evidence and documentation for audits, reviews, and governance checks.<br> Identify opportunities to improve reporting accuracy, timeliness, usability, and decision-making support.<br> Support KPI definition, performance tracking, and variance analysis across planning and actuals.<br> Government Business Process Expertise Analyze and document government-specific business processes, policies, and compliance requirements.<br> Support processes related to: Budget preparation and control Public expenditure management Financial planning and forecasting Fund allocation and utilization tracking Grants and program funding analysis Statutory reporting and compliance Performance monitoring and management reporting Multi-entity and multi-fund consolidation Understand public sector governance structures, approval hierarchies, audit requirements, and segregation of duties.<br> Ensure business processes align with government regulations, internal controls, and policy frameworks.<br> Support transformation of manual or legacy government processes into standardized Oracle EPM workflows.<br> Assist in defining controls for transparency, accountability, traceability, and compliance.<br> Requirements Gathering &amp; Documentation Prepare detailed business requirement documents, process maps, gap analyses, fit-gap assessments, and solution summaries.<br> Translate business needs into functional requirements that can be used by functional and technical teams.<br> Maintain traceability between business requirements, solution design, testing, and deployment deliverables.<br> Document business rules, calculation logic, exception handling, approval matrices, metadata governance rules, and reporting needs.<br> Support preparation of training materials, user guides, and operational procedures.<br> Ensure documentation is clear, complete, accurate, and aligned with project governance standards.<br> Testing &amp; Validation Support unit testing, system integration testing (SIT), user acceptance testing (UAT), and regression testing activities.<br> Develop test scenarios, test scripts, and expected results based on business requirements.<br> Validate Oracle EPM configurations, workflows, calculations, reports, metadata changes, and data loads against business expectations.<br> Coordinate with business users during UAT and support defect logging, triage, and resolution.<br> Verify that data integration, planning models, consolidation logic, metadata governance, and reporting outputs meet business and compliance requirements.<br> Support cutover, go-live readiness, and post-implementation validation activities.<br> Stakeholder Engagement &amp; Change Management Act as a liaison between business stakeholders, functional teams, technical teams, and project leadership.<br> Facilitate communication and alignment across departments, agencies, and implementation teams.<br> Support change impact assessments and identify business readiness requirements.<br> Assist in user adoption planning, training coordination, and stakeholder communication.<br> Participate in governance meetings, design reviews, and project status updates.<br> Build strong working relationships with government users and leadership teams to ensure successful solution adoption.<br> Data Integration, Controls &amp; Compliance Support data integration requirements between Oracle EPM and source systems such as ERP, HCM, procurement, payroll, and external data repositories.<br> Work with technical teams to define data mappings, transformation rules, validation checks, and reconciliation controls.<br> Ensure business processes and system configurations support auditability, transparency, and regulatory compliance.<br> Assist in defining controls for approvals, access, data integrity, calculation governance, metadata synchronization, and transaction monitoring.<br> Support preparation of evidence and documentation for audits, reviews, and governance checks.<br> Identify opportunities to improve data quality, integration reliability, and control effectiveness.<br> Continuous Improvement &amp; Support Monitor planning, consolidation, metadata governance, and reporting process performance and identify opportunities for optimization and automation.<br> Support post-go-live stabilization, issue resolution, and continuous improvement initiatives.<br> Analyze recurring business issues and recommend corrective and preventive actions.<br> Maintain business process documentation, knowledge repositories, and support materials.<br> Contribute to lessons learned, process standardization, and best practice adoption across programs.<br> Support future enhancements, release impact assessments, and business readiness activities.<br> Required Qualifications Bachelor’s degree in finance, Accounting, Business Administration, Information Systems, Public Administration, Computer Science, or a related discipline.<br> 8–12+ years of experience in business analysis, functional analysis, finance transformation, or enterprise application support.<br> 5+ years of experience working with Oracle Fusion EPM Cloud applications or similar performance management platforms.<br> Proven experience supporting government, public sector, or regulated enterprise environments .<br> Strong understanding of planning, budgeting, forecasting, consolidation, reconciliation, reporting, and metadata governance processes.<br> Experience in at least 2–3 full lifecycle Oracle EPM implementations or major transformation programs .<br> Mandatory Technical and Functional Expertise Oracle Fusion EPM Cloud application knowledge Planning, budgeting, and forecasting process design Financial consolidation and close process understanding Account reconciliation and close management knowledge Requirements gathering and documentation Fit-gap analysis and solution assessment Oracle EPM Planning, EPBCS, FCCS, ARCS, EDMCS, or Narrative Reporting exposure Government business process understanding Public sector governance and compliance awareness UAT planning and execution support Test scenario and script preparation Data validation and reconciliation Workflow and approval process understanding Metadata governance and hierarchy management Reporting and dashboard requirement analysis Change impact assessment Stakeholder management and workshop facilitation Strong documentation and presentation skills Ability to work with cross-functional teams Understanding of controls, auditability, and segregation of duties Preferred Skills Experience in government ministries, agencies, municipalities, authorities, or public sector enterprises .<br> Knowledge of budgeting, forecasting, consolidation, reconciliation, metadata governance, and performance reporting in government environments.<br> Familiarity with Oracle EPM Cloud modules and their business process implications.<br> Exposure to Oracle ERP Cloud, Oracle HCM Cloud, Oracle SCM Cloud, or Oracle Analytics Cloud.<br> Understanding of statutory reporting, audit requirements, and public financial management processes.<br> Experience with process improvement methodologies such as Lean, Six Sigma, or BPM.<br> Knowledge of change management, training coordination, and user adoption strategies.<br> Familiarity with data migration concepts and validation processes.<br> Experience working in Agile, Hybrid, or Waterfall delivery environments.<br> Ability to support business case development, benefits realization, and transformation planning.<br> Exposure to Oracle reporting tools such as Smart View, OTBI, BI Publisher, or Narrative Reporting is an advantage.<br> Understanding of integration concepts and how EPM processes interact with external systems.<br> Experience with enterprise governance, policy compliance, and control frameworks.<br> Experience with EDMCS for metadata governance, hierarchy management, and cross-application consistency.<br> Behavioral Competencies Strong analytical and problem-solving skills Excellent communication and stakeholder engagement abilities Ability to translate complex business needs into clear requirements High attention to detail and commitment to quality Strong facilitation, negotiation, and conflict-resolution skills Ability to manage multiple priorities and deadlines Collaborative mindset with a customer-focused approach Strong ownership, accountability, and follow-through Ability to work effectively in politically sensitive or regulated environments</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;The individual is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. These includes implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives.The team also serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products.</span><br><span>• &nbsp; &nbsp;This role is responsible for driving the agenda of TB Global Implementation and Cash Client Service Group within the respective countries, and ensuring the end-to-end delivery of the TB solution, this includes managing a team of Implementation Managers, relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to accelerate revenue realisation. &nbsp;Additionally, collaboration with other Cluster / Country Heads across the TB organisation will be required to continuously improve client experience and drive a consistent global experience for our clients.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Drive the Global Implementation and Cash Client Service Group Strategy within respective Cluster/Country, includes identifying and/or creating opportunities to uplift and/or re-establish the profile/identity of the Global Implementation and Cash Client Service Group team&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure active engagement and ongoing alignment with the wider TB business strategy &amp; priorities</span><br><span>• &nbsp; &nbsp;Build in sustainability when developing frameworks and/or redesigning processes, systems, and operating models</span><br><span>• &nbsp; &nbsp;Collaboratively design a suite of capabilities and services in line with respective client tiering, participation for bespoke services in collaboration with partners</span><br><span>• &nbsp; &nbsp;Lead the roll-out of Client Implementation and Cash Client Service Group Harmonization&nbsp;</span><br><span>• &nbsp; &nbsp;Fronting client conversations (Treasury, CFO above) on key pitches to driver overall TB proposition</span><br><span>• &nbsp; &nbsp;Drive focused client sessions with Sales, Coverage, Product, and other partners to position overall propositions&nbsp;</span><br><span>• &nbsp; &nbsp;Develop regular connect sessions with clients as part of building client relationships, including actively participating in various client forums/events/conferences, strategic discussions, etc.</span><br><span>• &nbsp; &nbsp;Develops, owns, and drives strategic plan/roadmap of client deal management within respective Cluster/Country, ensuring alignment with overall TB Groups and respective Cluster/Country strategies</span><br><span>• &nbsp; &nbsp;Drives strategic plan/roadmap of client deal management&nbsp;</span></p><br><br> <br><p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Drive a continuous improvement model; with the aim to drive efficiency and simplified client experience, ensuring appropriate implementation model is “fit” for clients + TB business priorities, etc.; Including: Client engagement model to mirror client organizations, Harmonization and alignment across partner groups etc.</span><br><span>• &nbsp; &nbsp;Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</span><br><span>• &nbsp; &nbsp;Provide expertise advice for change/ transition management for Implementation</span><br><span>• &nbsp; &nbsp;Proactively identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners</span><br><span>• &nbsp; &nbsp;Identify opportunities to improve existing operating model, including the current resourcing, location and client footprint strategy aligned with implementation structure</span><br><span>• &nbsp; &nbsp;Develop an approach to build bench strength within the respective Cluster/Country</span><br><span>• &nbsp; &nbsp;Drive succession planning to actively manage attrition</span><br><span>• &nbsp; &nbsp;Actively managing costs; including identifying opportunities to reduce costs</span><br><span>• &nbsp; &nbsp;Actively drive the management of team productivity and capacity in relation to onshore and offshore activities&nbsp;</span><br><span>• &nbsp; &nbsp;Represent Implementation in Management forums; clearly articulate achievements (including landmark deals), product/client feedback, key challenges, etc. to help drive visibility of the Implementation team across the business</span></p><br><br> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Ensures effective and disciplined usage of the Implementation Management system for self and team</span><br><span>• &nbsp; &nbsp;Has product knowledge in both cash, trade and other TB products in scope</span><br><span>• &nbsp; &nbsp;Drive overall Client + Project Management discipline, including effective usage of tools and systems, ensuring trusted and accurate data for reporting, and planning purposes, including oversight of key deals turnaround times management and feedback loops to business / support partners</span><br><span>• &nbsp; &nbsp;Active engagement in key RFP and provide guidance to Implementation managers in providing RFP/RFI responses on the implementation component as part of the Deal team</span><br><span>• &nbsp; &nbsp;Collaborate with Sales, Product Management, Product Development, Channel Management, Technology and Operations teams for the solution designs&nbsp;</span><br><span>• &nbsp; &nbsp;Conduct critical reviews on deal handover, validate deal size, expected revenue and deal requirements&nbsp;</span><br><span>• &nbsp; &nbsp;Develop and nurture client relationships to ensure the products and services remain aligned to client needs</span><br><span>• &nbsp; &nbsp;Provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development.</span><br><span>• &nbsp; &nbsp;Oversee the overall Project Management of the end-to-end implementation cycle of key deals (incl. technical discussions, execution of documentation, ERP integration, liquidity and limit set up, planning testing and training, onboarding)</span><br><span>• &nbsp; &nbsp;Work closely with clients and Product Management during the project requirement gathering, developing technical solutions, system integrations, user testing and training</span><br><span>• &nbsp; &nbsp;Seamlessly transition the implemented product and services to service teams for BAU client servicing</span><br><span>• &nbsp; &nbsp;Drive focus on sustainability when considering Implementation’s global strategy, processes, systems, and operating model, as well as in delivering the implementation</span><br><span>• &nbsp; &nbsp;Work with Technology and Operations to design and implement platforms / ecosystem to support TB products</span><br><span>• &nbsp; &nbsp;Understand and utilize emerging technologies and innovations to improve product offerings and meet evolving client needs</span><br><span>• &nbsp; &nbsp;Work closely with external partners to support clients in their digitisation journey, ensuring efficient implementation experience for the clients&nbsp;</span><br><span>• &nbsp; &nbsp;Adopt emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify / improve business processes</span></p><br><br> <br><p><span>• &nbsp; &nbsp;Constructively drives an integrated approach with partners to capture client feedback opportunities&nbsp;</span><br><span>• &nbsp; &nbsp;Drive post implementation activities, including:</span><br><span>o &nbsp; &nbsp;Post Implementation Surveys</span><br><span>o &nbsp; &nbsp;Sharing constructive client feedback with relevant partners</span><br><span>o &nbsp; &nbsp;Utilising feedback to continuously improve our implementation quality and cycle times</span><br><span>• &nbsp; &nbsp;Monitor, track, and resolve client service issues through structured service management practices.</span><br><span>• &nbsp; &nbsp;Participate in regular service review meetings and ensure agreed actions are completed.</span><br><span>• &nbsp; &nbsp;Maintain accurate client service issue logs and drive timely resolution of identified concerns.</span><br><span>• &nbsp; &nbsp;Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</span><br><span>• &nbsp; &nbsp;Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</span><br><span>• &nbsp; &nbsp;Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</span><br><span>• &nbsp; &nbsp;Help drive sustainability when considering processes, systems, and operating model</span><br><span>• &nbsp; &nbsp;Where applicable, understand emerging technologies and innovations to help improve product offerings to meet evolving client needs</span><br><span>• &nbsp; &nbsp;Engage in discussions regarding emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify/improve business processes</span></p><br><br> <br><p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Create a safe, inclusive, and collaborative environment for all team members</span><br><span>• &nbsp; &nbsp;Promote growth and development and ensure team members have active development/growth plans</span><br><span>• &nbsp; &nbsp;Encourage open and regular transparent conversations, including two-way feedback loops</span><br><span>• &nbsp; &nbsp;Provide ongoing mentorship and guidance&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure appropriate succession plans are in place</span><br><span>• &nbsp; &nbsp;Adopt and drive a data driven culture</span><br><span>• &nbsp; &nbsp;Create a culture of trust and continuous learning mindset</span><br><span>• &nbsp; &nbsp;Encourage an environment of high performance, growth, and career mobility</span><br><span>• &nbsp; &nbsp;Create internal identity/visibility and actively participate in external awards/surveys</span><br><span>• &nbsp; &nbsp;Foster effective leadership at every level</span><br><span>• &nbsp; &nbsp;Develop, own and drive diversity and inclusion&nbsp;</span><br><span>• &nbsp; &nbsp;Create training plans to build on technical competencies for effective project management</span><br><span>• &nbsp; &nbsp;Foster a safe environment to encourage team members to be brave and speak out</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Collaboratively drive a holistic data management framework for Implementation and Cash Client Service system, driving a consistent definition and usage of attributes and reference data across all Clusters, including proactively addressing data quality issues</span><br><span>• &nbsp; &nbsp;Ensure adherence to all local regulatory, legal and compliance requirements</span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for entire team</span><br><span>• &nbsp; &nbsp;Effective governance of business controls; including developing new business controls if gaps are identified</span><br><span>• &nbsp; &nbsp;Proactive risk management; includes delivery + operational risks</span><br><span>• &nbsp; &nbsp;Chair Cluster/Country Implementation Governance forums; drive key discussion points on deal status alignment (F2B), openly discuss issues and collaboratively solve issues where possible</span><br><span>• &nbsp; &nbsp;Where applicable, ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for direct reports (where applicable)</span><br><span>• &nbsp; &nbsp;Ensure implementation governance controls are properly executed by the teams</span><br><span>• &nbsp; &nbsp;Assist with the governance of business controls; including identifying opportunities to develop new business controls&nbsp;</span><br><span>• &nbsp; &nbsp;Participate in Cluster/Country Implementation Governance forums to support Cluster Head/Lead and/or Country Head/Lead</span><br><br><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Keep abreast with regulatory changes to ensure TB products are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.)</span><br><span>• &nbsp; &nbsp;Keep abreast with changing regulatory requirements and provide advisory support to clients</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Completion of all mandatory risk and compliance training including e-learning within stated timeframes</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• &nbsp; &nbsp;Global &amp; Cluster Implementation Heads, Program Execution Head</span><br><span>• &nbsp; &nbsp;Transaction Banking Sales and Coverage MT and directs</span><br><span>• &nbsp; &nbsp;Transaction Banking MT and directs</span><br><span>• &nbsp; &nbsp;Cluster and Country MT</span><br><span>• &nbsp; &nbsp;COO and directs</span><br><span>• &nbsp; &nbsp;Service MT and directs</span><br><span>• &nbsp; &nbsp;DCS MT and directs</span><br><span>• &nbsp; &nbsp;Technology delivery teams MT and directs (PSS, etc.)</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Treasury Senior Stakeholders</span><br><span>• &nbsp; &nbsp;Client Senior Stakeholders (all segments)</span><br><span>• &nbsp; &nbsp;Third Party Providers</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Application Programming Interfaces (APIs)</span><br><span>• &nbsp; &nbsp;Client experience, behaviours and preferences</span><br><span>• &nbsp; &nbsp;Operational Risk</span><br><span>• &nbsp; &nbsp;Change/ Project Management</span><br><span>• &nbsp; &nbsp;System and technology integration</span><br><span>• &nbsp; &nbsp;Communication &amp; Presentation skills</span><br><span>• &nbsp; &nbsp;Stakeholder Management</span><br><span>• &nbsp; &nbsp;Strategic Thinking</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;15+ years of banking and finance industry experience or similar industry</span><br><span>• &nbsp; &nbsp;15+ years’ experience in Client Implementation with strong delivery focus&nbsp;</span><br><span>• &nbsp; &nbsp;Has strong project management disciplines</span><br><span>• &nbsp; &nbsp;Extensive knowledge in API, system and technology integrations, and Transaction Banking products</span><br><span>• &nbsp; &nbsp;Creative problem-solver with a strategic mindset&nbsp;</span><br><span>• &nbsp; &nbsp;Outstanding written and verbal communication skills, including presentation skills</span><br><span>• &nbsp; &nbsp;Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset</span><br><span>• &nbsp; &nbsp;Effectively manage escalations, including driving resolutions and/or appropriately escalating to senior MT (internal + external)</span><br><span>• &nbsp; &nbsp;Experience in managing a team where team members are in multiple countries</span><br><span>• &nbsp; &nbsp;Proven track record of successfully delivering large, complex, and cross-border deals</span><br><span>• &nbsp; &nbsp;PMP certification is a plus</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is recruiting for a Lead Civil/Structural Engineer to join our UAE Business Unit. This is a full-time office-based role in Sharjah, UAE with business trips.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Remarkable people, trusted by clients to design and advance the world.</strong></p><br><p>Wood is recruiting for a Lead Civil/Structural Engineer to join our UAE Business Unit. This is a full-time office-based role in Sharjah, UAE with business trips.</p><br><p><i><strong>#Wood #UAE #Sharjah #Lead Civil/Structural #Engineering</strong></i></p><br><p><strong><u>The role</u></strong></p><br><p>This is an exciting opportunity for an experienced Lead Civil/Structural Engineer to join our UAE Business Unit. This role is full time residential role based in Sharjah, UAE.</p><br><p><strong>Our Clients and Projects&nbsp;</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood is an integral part of operations in Iraq, and we are continuing to grow our footprint across the country. With a 90-year heritage, 10 major contracts and over 850 employees, we have the skills, expertise and asset knowledge to support clients to deliver energy security and decarbonisation ambitions.&nbsp;</p><br><p>Wood excels in supporting our clients to deliver complex upstream and midstream oil and gas projects in Iraq delivering maintenance, modifications and engineering solutions. We are committed to decarbonising existing assets, producing cleaner energy and developing a sustainable national workforce, ensuring the long-term growth of the region</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects&nbsp;</strong>Delivered to high profile clients and complex projects in Iraq&nbsp;</li> <li><strong>Commitment to Diversity and Inclusion;&nbsp;</strong>we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice</li> <li><strong>Competitive salary&nbsp;</strong>with regular salary reviews to ensure we are rewarding at the right level in line with the market</li> <li><strong>Commitment to continued professional development;&nbsp;</strong>development plans that are tailored to your individual needs and interests</li> <li><strong>Global connections:&nbsp;</strong>join experts around the world who are at the leading edge of our industry, shaping the standards of our profession</li> <li><strong>Medical Insurance:&nbsp;</strong>Ensures inpatient and outpatient medical care is available should you require treatment.</li> <li><strong>Group Life and Personal Accident Insurance:&nbsp;</strong>The company provides Life Assurance cover</li> <li><strong>The Employee Share Plan:&nbsp;</strong>Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li></ul><p><strong>Job Objective:</strong></p><br><p><strong>Contribute to the delivery of engineering excellence through:</strong></p><br><ul> <li>Definition and approval of technical scopes.</li> <li>Executing assigned scopes of work.&nbsp;</li> <li>Providing technical expertise to the business&nbsp;</li> <li>Contributing to business growth&nbsp;</li> <li>May manage and supervise teams AND/OR act as a technical specialist&nbsp; &nbsp;</li> <li>Performs complex assignments often requiring development of new or improved products, processes or techniques.</li> <li>Assesses feasibility and soundness of proposed engineering designs, products, and equipment.</li> <li>Uses advanced technical knowledge to perform engineering assignments and produce engineering deliverables including complex problems and to complete any project tasks with minimal guidance and direction.</li> <li>May serve as the Lead Engineer or the project Technical Authority on projects and hold advanced level specialization in one or more areas of expertise.&nbsp; &nbsp; &nbsp;</li> <li>Functions as a&nbsp; technical specialist who develops applications, hypothesis, approaches and applies advanced engineering concepts to unique engineering problems</li> <li>In addition to specialization, generally directs highly qualified professionals engaged in complex engineering projects.</li> <li>Provides technical reviews for complex project within the area of expertise.</li> <li>In consulting business areas, may have authority for a portfolio of consulting projects, managing and providing technical direction and guidance, managing client relationship and project team engagement, with responsibility for cost, schedule, resource allocation and risk.</li></ul><p><strong>Key Accountabilities &amp; Responsibilities:</strong></p><br><p><strong>Definition and approval of technical scopes</strong></p><br><ul> <li>Assists in establishing project aims and outcomes to contribute to the development of a comprehensive project design.</li> <li>Evaluates current procedures and recommends changes to improve the efficiency of planning and scheduling projects&nbsp;</li> <li>Makes recommendations on project organization requirements, work methods and procedures and technical innovations by devising practical and economical solutions to problems in own or various engineering disciplines.&nbsp;</li></ul><p><strong>Executing assigned scopes of work.</strong></p><br><ul> <li>Supervises and participates in delivery of complex engineering tasks.</li> <li>Formulates and directs investigations or prototype, model and system studies, evaluating and interpreting the data obtained and recommending practical application of results.</li> <li>Contributes to successful project completion by participating in the resolution of issues such as conflicting design requirements, unsuitability of standard materials, and complex coordination requirements.</li> <li>Coordinates implementation of design engineering solutions.</li> <li>Reviews project-related documentation to ensure accuracy.&nbsp;</li> <li>Supervises complex engineering tasks related to a portion of a major project</li> <li>Work consists of complex procedures and tasks where diagnostic ability is required to assess the situation and identify appropriate actions to follow</li> <li>Assignments cover broad and complex subject matter where issues and factors may be characterized by unusual demands and require additional evaluation to establish the nature and scope of the problem</li> <li>Exercises mature business judgement in devising practical, economical solutions</li> <li>Participate in incident investigations as required</li> <li>Assesses work against standards, aims and specifications.</li> <li>Adhere to and comply with relevant discipline specific procedures and provide feedback for continuous improvement.</li> <li>Management of key stakeholders in the execution and delivery of contracted activities</li> <li>Organising, active participation and occasional leading of design reviews&nbsp;</li></ul><p><strong>Providing technical expertise</strong></p><br><ul> <li>Provides expert advice on design processes, construction methods and other technical areas</li> <li>Advises on the development of new engineering methods and participates in short and long-range planning.</li> <li>Solves problems requiring application of research data in own and allied professional disciplines; exercises mature business judgment in devising practical, economical solutions.</li> <li>Perform the role of Technical Authority when appointed to do so.</li> <li>Provides expert advice on design processes or construction methods</li> <li>Advises on the development of new engineering methods and participates in short and long-range planning</li> <li>Evaluates options and selects technical solutions that optimises technical and financial success</li> <li>Acts as technical custodian for low to medium value bids and proposals</li> <li>Provides awareness of technical advancements and new ways to serve customer needs</li> <li>Helps to establish a culture of technical excellence through role modelling and communicating expectations</li> <li>Undertakes Technical Bid Evaluation for subcontracted scopes and may have oversight of vendors</li></ul><p><strong>Contributing to business growth</strong></p><br><ul> <li>Contributes to business development through regular engagement, relationship building and delivery to clients, as well as seeking opportunities to expand scope of work for Wood.</li> <li>Contributes to engineering bids and proposals</li></ul><p><strong>Manage and supervise others</strong></p><br><ul> <li>May be responsible for supervising technical specialists or engineers responsible for complex technical tasks.</li> <li>Provides technical guidance and direction to teams of professional and non-professional staff.</li> <li>Outlines requirements, assigns tasks, and supervises progress to ensure that targets and specifications are being met.</li> <li>Provides technical direction to project team members.</li> <li>Provides coaching and mentoring for direct reports.</li> <li>Monitor compliance with competence standards.</li> <li>Participates in recruitment, selection, transfers and promotion of resources to meet succession and business plans.&nbsp; &nbsp; &nbsp; Support the development and retention of motivated and competent people.&nbsp; Manages performance of direct reports.</li> <li>Supporting and supervising tasks delegated to direct reports / respective team&nbsp;</li> <li>Manage and direct resources efficiently and effectively.</li> <li>In consultancy business areas, may manage multiple small projects, with responsibility for cost, risk, resource allocation and risk</li> <li>Supervises delivery of subcontracted design engineering&nbsp;</li> <li>Provides appropriate HSSE leadership including compliance with site and office safety requirements and technical/design safety requirements.</li></ul><p><strong>Working Relationships&nbsp;</strong></p><br><p><strong>Internal:</strong></p><br><ul> <li>Establishes effective working relations with colleagues, associates, direct reports, project team members</li> <li>Develops productive, collaborative relationships of trust within and across offices and regions, as well as with functions. Shares resources and work appropriately, based on the good of the company as a whole.</li> <li>Interfaces with multiple disciplines including project engineers and Proposal groups</li> <li>Confers with engineers, managers, and others to discuss project, prepare documents and modify schedules</li> <li>Facilitates effective communication between various disciplines&nbsp;</li></ul><p><strong>External:</strong></p><br><ul> <li>Establishes effective working relations with clients and officials.</li> <li>Build relationship with customers to discuss requirements, understands customer needs and applies technical solutions to meet goals</li> <li>Participates in professional organizations to maintain current knowledge of technical innovations.&nbsp;</li></ul><p><strong>Level Of Influence &amp; Decision-Making Authority</strong></p><br><ul> <li>Actions and decisions typically have a significant influence on the medium-term technical, operational and financial results of a business group or function.</li> <li>Work is performed under general direction and is reviewed for conformance with policies and general efficiency.</li> <li>Assistance is provided with unusual situations that do not have clear goals</li> <li>Keeps manager informed of progress, potentially controversial matters or far-reaching implications</li> <li>May supervise a group of engineers, or may be an expert in their field, providing ideas, guidance and advice to others.</li> <li>Teaches/coaches problem solving, creative thinking and project planning skills to less experienced staff. Pursues progression of the corporate knowledge base</li> <li>Gives input for recruitment, discipline and performance issues</li> <li>Regularly provides functional supervision, i.e. assists, trains, reviews work</li> <li>Errors may have significant impact on profitability and customer relations</li> <li>Responsible for accuracy and timelines of work produced by assigned team</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable?&nbsp;</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.</p><br><p><strong>Expected:</strong></p><br><ul> <li>B.S.&nbsp; or equivalent degree in the Engineering discipline from an accredited university</li> <li>Minimum of 15+ years relevant experience in major Brownfield oil &amp; gas projects, including at least five (5) years in similar position.&nbsp;</li></ul><p><strong>Knowledge, skills and experience:</strong></p><br><ul> <li>Specific experience in Oil and Gas projects across their lifecycle in the GCC region, preferred</li> <li>Pre-FEED, FEED experience is required</li> <li>Detailed Engineering experience is preferred</li></ul><p><strong>Role-Specific Skills and Knowledge:&nbsp;</strong></p><br><ul> <li>Technically competent in own discipline, pursues continuous professional development of skills and knowledge according to standards</li> <li>Professional level of knowledge of relevant regulatory framework and legislation&nbsp;</li> <li>Ability to supervise, manage, motivate and mentor technical professionals</li> <li>Multi-discipline knowledge, knowledge of advanced principles and techniques of engineering as well as quality management standards and practices required</li> <li>Recognized as a technical expert with ability to develop and mentor more junior staff</li> <li>Ability to execute and oversee project scope, budget and schedule</li> <li>Consistently demonstrates creativity and innovation in finding solutions and alternatives to address complex client requirements</li> <li>Effective communication and interpersonal skills for inter-departmental and external company interactions</li> <li>Ability to diagnose and resolve significant and unusual problems and generate substantial improvements to practices and procedures.</li> <li>Agile, with ability to adapt and troublesheet solutions</li> <li>Ability to broadly interpret principles, theories, and concepts of an engineering specialty.</li> <li>Possess a good knowledge of the various Business Units, Functions, Sectors and services offered within business area, a general understanding of other Wood business offerings and some ability to network and connect internal stakeholders</li> <li>Has a in depth understanding of Wood's business position and commercial objectives, is able to implement recommend improvements to those commercial objectives.&nbsp; Understands and can manage technical and commercial risk.</li></ul><p><strong>Personal attributes:</strong></p><br><ul> <li>Solutions-oriented and creative, able to apply process and rigour to deliver quality solutions&nbsp;</li> <li>Compelling communicator both verbally and in written form</li> <li>Good interpersonal and team working skills, builds positive relationships with supervisors, subordinates, peers and clients</li> <li>Enthusiastic, conscientious and committed to continuous professional development of self and others</li> <li>High level of awareness and commitment to safety in all aspects of daily work.</li> <li>Strong organizational skills and attention to detail.</li> <li>Highly motivated and demonstrates personal initiative.</li> <li>Possesses integrity, strong work ethic, positive attitude, and is dependable.</li> <li>Adaptable and flexible to the changing needs of projects</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The Convention on the Conservation of Migratory Species of Wild Animals (CMS) is a global intergovernmental treaty aimed at the conservation and sustainable use of migratory species and their habitats. Numerous additional intergovernmental instruments on migratory species conservation have been adopted under the broad umbrella of CMS and are supported by the CMS Secretariat. The CMS Secretariat also serves as the Secretariat for the Agreement on the Conservation of Small Cetaceans of the Baltic, North East Atlantic, Irish and North Seas (ASCOBANS). In addition, two regional agreements adopted under CMS have their own Secretariats, which are co-located with the CMS Secretariat in Bonn: the Agreement on the Conservation of African-Eurasian Migratory Waterbirds (AEWA) and the Agreement on the Conservation of Populations of European Bats (EUROBATS). The United Nations Environment Programme (UNEP) is the designated entity within the United Nations system for addressing environmental issues at the global and regional levels. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of Governments and the international community for action. In the present context, UNEP provides administrative services to the CMS, AEWA, ASCOBANS and EUROBATS Secretariats. This position is located at the CMS Office – Abu Dhabi. The Office coordinates the implementation of the Memorandum of Understanding on the Conservation of Migratory Birds of Prey in Africa and Eurasia (Raptors MoU) and the Memorandum of Understanding on the Conservation and Management of Dugongs and their Habitats throughout their Range (Dugong MoU). Under the overall supervision of the CMS Executive Secretary and the direct supervision of the Executive Coordinator of the CMS Office – Abu Dhabi, the Programme Management Officer heads the Raptors MoU Coordinating Unit. The work of the Coordinating Unit focuses on six core areas: (1) MoU processes; (2) support to the Technical Advisory Group; (3) national and regional strategies; (4) the Vultures Multi-species Action Plan; (5) the Saker Falcon Global Action Plan; and (6) cross-cutting issues, including illegal killing, taking and trade, poisoning, and electrocution. The Programme Management Officer will jointly supervise the Associate Programme Management Officer with the Dugong MoU Coordinator. The Associate Programme Management Officer supports the implementation of both the Raptors MoU and the Dugong MoU and contributes to the broader programme of work of the CMS Office – Abu Dhabi. More information on the Raptors MoU is available at: https://www.cms.int/raptors/ The incumbent will be responsible for the following functions:<br> Responsibilities<br>1. Organize, manage and provide services to facilitate the MOU's work programme by: a. Providing the necessary support to implement the MOU's programme of work (POW) including its Action Plan and the various action plans on migratory birds of prey developed under the MOU's framework, including the mobilization of financial and in-kind resources b. Providing secretariat services to the MOU, the Meeting of Signatories (MOS), the MOU's Technical Advisory Group (TAG), as well as the MOU's various task forces, coordinating groups, and working groups c. Regularly planning, organizing and providing support to MOU meetings and workshops, drafting technical and policy-oriented papers, coordinating the preparation of expert interventions, managing meeting arrangements and secretariat services d. Coordinating development and implementation of new international species actions plans and supporting MOU Signatories to elaborate national strategies to address threats to migratory birds of prey. 2. Promote interest in and mobilize financial and in-kind resources for the Raptors MOU and its associated processes and initiatives by: a. Developing and executing a communications strategy b. Developing and executing a resource mobilization strategy c. Developing new and deepening existing partnerships with intergovernmental organisations (IGOs), non-governmental organisations (NGOs) and other entities as appropriate; d. Representing the Raptors MOU in international meetings and conferences e. Representing the Raptors MOU in meetings and conferences within the United Arab Emirates the Coordinating Unit's host country 3. Identify opportunities to capture synergies with other international initiatives and processes by: a. Collaborating proactively with the CMS Secretariat, in particular its Avian Unit, including to capture synergies with respect to Implementation, and to provide contributions to the CMS Conference of the Parties, Standing Committee and Scientific Council as appropriate b. Liaising with Raptors MOU Focal Points, TAG members and key stakeholders and experts from IGOs, NGOs and the raptor research and conservation community c. Liaising with organisations and the research and conservation community in the United Arab Emirates 4. Undertake finance, administrative and supervisory responsibilities to facilitate operations of the Raptors MOU Coordinating Unit and CMS Office -Abu Dhabi by: a. Supervising an Associate Programme Officer and when needed short-term consultant(s) and intern(s) b. Performing general and routine office management practices including effective budget management and stewardship c. Applying UN rules and regulations, including overseeing the development, implementation and monitoring of and reporting on legal agreements in line with UN rules. 5. Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. 6. Perform other duties as required.<br> Competencies<br>PROFESSIONALISM: Knowledge and understanding of theories, concepts and approaches relevant to avian conservation, including the ability to identify issues, formulate opinions, make conclusions and recommendations. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANIZATION: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>Advanced university degree (Master's degree or equivalent) in biology, ecology, zoology or environmental studies and/or a field related to species conservation and management is required. A first level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of seven (7) years of progressively responsible professional work experience in the field of species conservation and management or related area is required. At least three (3) years of work experience in an international setting, such as an intergovernmental or international conservation organization, is required. Experience with avian species conservation issues is required. Experience with raptors conservation issues is desirable. Experience in working on issues related to migratory species of wild animals is desirable. Experience with Multilateral Environmental Agreements (MEAs) conference procedures, practices and administrative rules is desirable. Two (2) years or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French <b>and</b> Arabic are desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment which will be followed by a competency-based interview.<br> Special Notice<br>Appointment against this project position is for an initial period of one (1) year and may be subject to extension. External candidate selected will be granted a fixed-term appointment limited ("FTA limited") in accordance with section 2.2 (b) of administrative instruction ST/ Al/2013/1 on Administration of fixed-term appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10, who are selected for a position subject to FTA limited will be reassigned to the position without a lien to their parent position. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Individual Contractors and Consultants who have worked within the UN Secretariat in the last six months, are ineligible to apply for or be appointed to any professional and higher temporary or fixed ­term positions, within six months of the end of their current or most recent service. For such positions, at least six months need to have elapsed between the end of a consultancy or individual contract and the time of application and consideration for an appointment as a staff member under the Staff Rules and Regulations of the United Nations. The requirement is not applicable when a person considered for appointment is serving or has previously served as affiliated personnel (for example as a consultant, individual contractor, intern or gratis personnel) with a specialized agency or an Office, Fund or Programme such as UNHCR, UNICEF, UNDP or UNOPS which is separately administered and funded from voluntary contributions. When completing the Candidate Profile form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. When responding to the Job Fit Questionnaire, ensure that the respective period(s) of relevant experience are clearly stipulated. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Contact Us" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>