House gard Jobs - Dubai UAE
795 Jobs Found
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.</p>
<h4>About the role</h4>
<p>As the Housekeeping Manager, you will lead a dynamic team in delivering exceptional cleanliness standards and personalized guest experiences, ensuring our prestigious property remains a sought-after destination in the region. Your expertise in budget management, team development, and innovative solutions will be essential in maintaining our commitment to world-class hospitality.</p>
<h4>What you will do</h4>
<li>Lead and manage the daily operations of the Housekeeping Department, ensuring the highest standards of cleanliness, guest satisfaction, and employee engagement.</li>
<li>Recruit, train, and develop a high-performing team of housekeeping professionals, fostering a culture of continuous improvement and excellence.</li>
<li>Oversee the department's budget, forecasting, and cost control measures to ensure financial objectives are met.</li>
<li>Implement and monitor housekeeping standards, procedures, and safety protocols in accordance with local regulations and brand guidelines.</li>
<li>Maintain strong communication and collaboration with other departments to ensure seamless guest experiences and efficient operations.</li>
<li>Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure adherence to cleanliness and maintenance standards.</li>
<li>Analyze guest feedback, trends, and industry developments to identify areas for improvement and implement innovative solutions to enhance guest satisfaction and operational efficiency.</li>
<h4>What you bring</h4>
<li>Minimum of 5 years of experience in a management role within the Housekeeping Department of a luxury hotel or resort.</li>
<li>Strong leadership, communication, and interpersonal skills with the ability to manage a diverse team.</li>
<li>Proven experience in budget management, forecasting, and cost control within a housekeeping department.</li>
<li>Extensive knowledge of housekeeping best practices, cleaning techniques, and safety protocols.</li>
<li>Proficient in the use of Property Management Systems and housekeeping-related software.</li>
<li>Fluent in English, both written and verbal; knowledge of additional languages is a plus.</li>
<h4>What we offer</h4>
<li>Work authorization</li>
<li>Competitive tax free salary</li>
<li>Live out allowance</li>
<li>Medical and life insurance</li>
<li>Paid annual leave</li>
<li>Yearly flight allowance to home country</li>
<li>End of service gratuity</li>
<li>Learning & Development Programs</li>
<li>Career opportunities and international transfer</li>
<li>And more...</li>
<h4>Schedule</h4>
<p>5 day per week over 48 hours</p></p><p></p>
Marketing Executive / Content Creator<br>Company: Florius International FZCO (Florius Flowers) Location: Dafza, Dubai, United Arab Emirates Reports to: Marketing Manager Employment Type: Full Time – 5 days per week Career Level: Junior to Mid-Level<br>About Florius Florius Flowers is a breeder, grower, and distributor of premium fresh flowers grown in Kenya, Ethiopia, and Colombia. With 30 years of experience in floriculture, we combine passion, quality, innovation, and care to bring the best flowers to customers around the world. From our Dubai office, our international team manages key global operations, including sales, customer relations, logistics, supply chain, finance, marketing, trade show preparation, and digital innovation.<br>We operate in a fast-moving global flower trade, supporting customers across different time zones 365 days a year. Our Dubai office is open from 7:00 AM to 9:00 PM, 7 days a week, covered by two team shifts. This is a full-time role, 5 days per week, with a fixed schedule as much as possible, including possible weekends and public holidays. Our shared mission is simple: “Bringing the best flowers to any place in the world.”<br>About the Role We are looking for a creative and hands-on Marketing Executive / Content Creator to join our Dubai team. This is a combined marketing and operations role, ideal for someone who enjoys creating content, working with social media, supporting brand communication, and also being involved in the daily commercial operations of an international flower company.<br>The role is mainly focused on marketing, social media, digital content, and brand support, while also supporting the Operations team with sales, customer communication, shipment coordination, planning, and daily follow-ups.<br>This position is a good fit for someone who is creative, organized, practical, and eager to learn how marketing connects with real business operations, sales, logistics, and international trade.<br>Who We’re Looking For We are looking for someone who:Has a strong interest in marketing, branding, and social media Enjoys creating photo, video, written, digital, and print-ready content Has a good eye for design, layout, colors, and visual details Communicates clearly and professionally in English Spanish speaking is preferred and considered a strong advantage Can turn daily business activities into attractive and useful content Is comfortable working with different teams, customers, farms, and logistics partners Is organized and able to manage several tasks at the same time Has a hands-on mentality and is willing to support operations when needed Is curious, eager to learn, and open to feedback Can work independently, but also enjoys being part of an international team<br>What You’ll DoYour responsibilities will include, but are not limited to:<br>Marketing, Social Media & Content Creation Approximately 60% of the workload Create and plan inspiring content across social platforms including, but not limited to, Instagram, Facebook, Pinterest, and You Tube Create content for newsletters, presentations, product catalogs, and digital platforms Create artwork and collateral, both digital and print-ready Create and maintain (online) product catalogs and SOP’s Assist in creating marketing materials for customers, trade shows, campaigns, and promotions Support email marketing campaigns and customer updates Help maintain a consistent brand look and tone across all communication channels Monitor social media activity, engagement, and content performance Coordinate with colleagues and farms to collect photos, videos, product information, and stories Create and maintain SOPs for operational purposes Update and maintain our website together with our in-house IT team Support trade show preparations, overall presence and collateral Look for new content ideas, trends, and improvements for our digital presence<br>Operations, Sales Support & Daily Coordination Approximately 40% of the workload Support the Operations team with daily customer communication Assist with follow-ups through email, Whats App, phone, and other channels Help monitor customer requests, order updates, and shipment information Assist with shipment planning, availability updates, and internal coordination Coordinate with farms, logistics partners, and internal teams Help oversee the main email inbox and other communication channels Support the customer relationship database and keep information updated Assist during busy periods or colleague absences Help identify practical improvements in communication, content flow, and daily operations<br>Office & General Support Help keep files, product photos, videos, catalogs, SOPs, and digital documents organized Support office-related tasks and general coordination when needed Assist with ad-hoc tasks assigned by management Share ideas for improvements, better content, better processes, and possible automations<br>At Florius, new ideas are welcome. We value people who think along, take initiative, and look for ways to improve how we work.<br>Skills & Mindset To succeed in this role, you should have:Strong written and spoken English Spanish speaking is preferred Good knowledge of MS Office, especially Power Point, Word, Excel, and Outlook Good knowledge of Canva, Adobe tools, or other design and video editing tools Good understanding of social media platforms such as Instagram, Facebook, Pinterest, You Tube, and Linked In. Strong visual sense and attention to detail Good copywriting skills for captions, newsletters, catalogs, and short marketing texts Ability to create digital and print-ready artwork, with and without the help of AICreativity combined with a practical business mindset Strong organizational skills Good time management and ability to meet deadlines Confidence in communicating with colleagues, customers, and partners Curiosity and eagerness to learn Hands-on mentality and willingness to support different areas of the business Flexibility with working hours, shifts, weekends, and public holidays Ability to work independently and collaboratively in a dynamic international team<br>Qualifications Bachelor’s degree in Marketing, Communications, Business Administration, Media, Design, or a related field Experience with content creation, social media, design, photography- and video editing, and website content management Spanish language skills are preferred<br>What You’ll Gain At Florius, you will gain hands-on experience in marketing, content creation, social media, international business, sales support, and daily operations. You will learn how brand communication, product marketing, customer relations, logistics, catalogs, website content, and commercial planning connect in a real global trading company.<br>You will be part of a multicultural team in Dubai and work in a company where every day is different. This is a great opportunity for someone who wants to grow in marketing, content creation, social media, commercial operations, and international trade.<br>Benefits Dubai visa Medical insurance Annual return ticket compensation Multicultural and international work environment Growth opportunities within a fast-evolving company<br>Application Process The recruitment includes:Personality questionnaire - remote Content or marketing assignment - remote Aptitude test - on site Interview(s) - on site<br>Start Date: As soon as the ideal candidate is found.<br>At Florius Flowers, we never sit still, and there is always something happening. If this sounds like the right opportunity for you, apply now and start your journey with Florius.
Marketing Executive / Content Creator<br>Company: Florius International FZCO (Florius Flowers) Location: Dafza, Dubai, United Arab Emirates Reports to: Marketing Manager Employment Type: Full Time – 5 days per week Career Level: Junior to Mid-Level<br>About Florius Florius Flowers is a breeder, grower, and distributor of premium fresh flowers grown in Kenya, Ethiopia, and Colombia. With 30 years of experience in floriculture, we combine passion, quality, innovation, and care to bring the best flowers to customers around the world. From our Dubai office, our international team manages key global operations, including sales, customer relations, logistics, supply chain, finance, marketing, trade show preparation, and digital innovation.<br>We operate in a fast-moving global flower trade, supporting customers across different time zones 365 days a year. Our Dubai office is open from 7:00 AM to 9:00 PM, 7 days a week, covered by two team shifts. This is a full-time role, 5 days per week, with a fixed schedule as much as possible, including possible weekends and public holidays. Our shared mission is simple: “Bringing the best flowers to any place in the world.”<br>About the Role We are looking for a creative and hands-on Marketing Executive / Content Creator to join our Dubai team. This is a combined marketing and operations role, ideal for someone who enjoys creating content, working with social media, supporting brand communication, and also being involved in the daily commercial operations of an international flower company.<br>The role is mainly focused on marketing, social media, digital content, and brand support, while also supporting the Operations team with sales, customer communication, shipment coordination, planning, and daily follow-ups.<br>This position is a good fit for someone who is creative, organized, practical, and eager to learn how marketing connects with real business operations, sales, logistics, and international trade.<br>Who We’re Looking For We are looking for someone who:Has a strong interest in marketing, branding, and social media Enjoys creating photo, video, written, digital, and print-ready content Has a good eye for design, layout, colors, and visual details Communicates clearly and professionally in English Spanish speaking is preferred and considered a strong advantage Can turn daily business activities into attractive and useful content Is comfortable working with different teams, customers, farms, and logistics partners Is organized and able to manage several tasks at the same time Has a hands-on mentality and is willing to support operations when needed Is curious, eager to learn, and open to feedback Can work independently, but also enjoys being part of an international team<br>What You’ll DoYour responsibilities will include, but are not limited to:<br>Marketing, Social Media & Content Creation Approximately 60% of the workload Create and plan inspiring content across social platforms including, but not limited to, Instagram, Facebook, Pinterest, and You Tube Create content for newsletters, presentations, product catalogs, and digital platforms Create artwork and collateral, both digital and print-ready Create and maintain (online) product catalogs and SOP’s Assist in creating marketing materials for customers, trade shows, campaigns, and promotions Support email marketing campaigns and customer updates Help maintain a consistent brand look and tone across all communication channels Monitor social media activity, engagement, and content performance Coordinate with colleagues and farms to collect photos, videos, product information, and stories Create and maintain SOPs for operational purposes Update and maintain our website together with our in-house IT team Support trade show preparations, overall presence and collateral Look for new content ideas, trends, and improvements for our digital presence<br>Operations, Sales Support & Daily Coordination Approximately 40% of the workload Support the Operations team with daily customer communication Assist with follow-ups through email, Whats App, phone, and other channels Help monitor customer requests, order updates, and shipment information Assist with shipment planning, availability updates, and internal coordination Coordinate with farms, logistics partners, and internal teams Help oversee the main email inbox and other communication channels Support the customer relationship database and keep information updated Assist during busy periods or colleague absences Help identify practical improvements in communication, content flow, and daily operations<br>Office & General Support Help keep files, product photos, videos, catalogs, SOPs, and digital documents organized Support office-related tasks and general coordination when needed Assist with ad-hoc tasks assigned by management Share ideas for improvements, better content, better processes, and possible automations<br>At Florius, new ideas are welcome. We value people who think along, take initiative, and look for ways to improve how we work.<br>Skills & Mindset To succeed in this role, you should have:Strong written and spoken English Spanish speaking is preferred Good knowledge of MS Office, especially Power Point, Word, Excel, and Outlook Good knowledge of Canva, Adobe tools, or other design and video editing tools Good understanding of social media platforms such as Instagram, Facebook, Pinterest, You Tube, and Linked In. Strong visual sense and attention to detail Good copywriting skills for captions, newsletters, catalogs, and short marketing texts Ability to create digital and print-ready artwork, with and without the help of AICreativity combined with a practical business mindset Strong organizational skills Good time management and ability to meet deadlines Confidence in communicating with colleagues, customers, and partners Curiosity and eagerness to learn Hands-on mentality and willingness to support different areas of the business Flexibility with working hours, shifts, weekends, and public holidays Ability to work independently and collaboratively in a dynamic international team<br>Qualifications Bachelor’s degree in Marketing, Communications, Business Administration, Media, Design, or a related field Experience with content creation, social media, design, photography- and video editing, and website content management Spanish language skills are preferred<br>What You’ll Gain At Florius, you will gain hands-on experience in marketing, content creation, social media, international business, sales support, and daily operations. You will learn how brand communication, product marketing, customer relations, logistics, catalogs, website content, and commercial planning connect in a real global trading company.<br>You will be part of a multicultural team in Dubai and work in a company where every day is different. This is a great opportunity for someone who wants to grow in marketing, content creation, social media, commercial operations, and international trade.<br>Benefits Dubai visa Medical insurance Annual return ticket compensation Multicultural and international work environment Growth opportunities within a fast-evolving company<br>Application Process The recruitment includes:Personality questionnaire - remote Content or marketing assignment - remote Aptitude test - on site Interview(s) - on site<br>Start Date: As soon as the ideal candidate is found.<br>At Florius Flowers, we never sit still, and there is always something happening. If this sounds like the right opportunity for you, apply now and start your journey with Florius.
Join the pioneer tribe. AI-First since December 2023.<br>Position: Senior Director of Performance Marketing, AI-First<br>Total Annual Package: Up to $240,000 USD + comprehensive benefits Base: Up to $200,000 USDPerformance bonus: up to 20% of base, paid monthly<br>Location: Remote (Global)<br>Role Overview Puffy, a market-leading, nine-figure D2C brand and Top 5 US mattress brand with over $1 billion in sales, is hiring a Senior Director of Performance Marketing to own a multi-million-dollar monthly paid engine across Google and Meta with full authority over systems, measurement, creative testing, capital allocation, and team, reporting directly to the CEO.<br>This role exists to convert a multi-million-dollar paid budget into maximum contribution margin, building the decision systems, measurement infrastructure, and team that let the revenue engine run and scale without day-to-day executive involvement.<br>The Problems You'll Own:<br>Primary: Grow revenue while holding margin: Grow revenue from a multi-million-dollar monthly paid budget across the two major platforms while holding contribution margin after returns and financing. This is a high-AOV, sparse-conversion category where each added dollar of spend normally returns less. The job is to push growth to the point where margin still holds. Allocate capital on true marginal return, not platform-reported ROAS. Convert efficiency to profit through a contribution-margin lens, after returns and financing costs, not ROAS in isolation.<br>Secondary: Build the system that runs the scaling decisions: Design and document the rules that govern spend: when to pause, when to increase budget, when to pull back, and the measurement each decision depends on. The system should run the scaling without day-to-day executive oversight.<br>The Career Accelerator:This is not a role where you manage dashboards and present decks. The scope is scarce: very few Senior Directors of Performance Marketing get simultaneous authority over multi-million-dollar monthly budgets on both major platforms, full ownership of measurement and creative systems, org design power, and a direct line to the CEO with no layers in between.<br>Your first 12 months: build pause/hold/scale logic and budget guardrails from scratch. Deploy geo-holdout incrementality testing. Architect the creative engine as a system: concept pipeline, testing taxonomy, briefs, hook/hold analytics, UGC, and whitelisting. Design capital allocation on marginal return where every added dollar fights diminishing returns. Design promo architecture across the retail calendar: pulse strategy, financing offers, funnel alignment. Identify and pilot new paid channels beyond Google and Meta. Shape the future of performance marketing at Puffy, where paid media is the primary growth lever.<br>What Is In It For You:This isn't just another performance marketing leadership role. This is your chance to become a true industry architect.<br>1. Full Authority Over the Paid Media Engine You set the strategy, build the systems, and own the outcomes. You'll design and document the rules that govern multi-million-dollar monthly spend across Google and Meta: when to pause, when to increase budget, when to pull back. You own measurement as source of truth: platform attribution vs. backend reality, MER, geo-holdout incrementality. Every number you report, you can defend. You hold the operating standard: accurate forecasts, weekly cadence, no unmonitored 48-hour window, zero CEO-discovered issues. The CEO reads your dashboard, not the ad accounts. Org design authority sits with you (CEO sign-off). The system you build must be operable by any team member, with automation layered where it earns its place.<br>2. Join a High-Performance Organization and Partner with the 1%:???? Puffy: Top 5 Mattress Brand in US with Over $1 Billion USD in Sales???? Great Place to Work Certified???? Work directly with Forbes Council Member CEO. Your vision is the company's vision. Gain firsthand exposure to strategic decisions and high-velocity execution that drives a global brand<br>3. Embrace Radical Flexibility Work from anywhere in the world with meaningful time zone overlap. Structure your environment around your best thinking, whether that's a home office, a co-working space, (OR) our Dubai headquarters (with full relocation, visa support, and 0% income tax if you choose). Your output is your credential, not your location.<br>4. Architect Strategy in an AI-Native Environment While other companies are debating whether to adopt AI tools, Puffy has been AI-First since December 2023. You'll architect paid media strategy with an AI-native toolbox, from AI-driven analytics and attribution modeling to automated creative analysis and hook/hold diagnostics. This is a competitive advantage few performance marketing leaders in the world will have.<br>What You'll Need:6+ years in performance marketing, including sustained ownership of $1M+/month Meta spend and $1M+/month Google spend (concurrent or across roles). "Ownership" means direct authority over strategy, structure, and budget, not just execution. Google depth that is PMax-era: structure, feed optimization, brand/non-brand economics High-AOV considered-purchase experience ($1,000+ AOV: furniture, jewelry, home fitness, or comparable): sparse-conversion, long-lag decision-making Has personally built, not inherited, bid/budget/pause decision systems at scale. Candidates will be asked to present a playbook they authored. Statistical decision literacy: volume gating, false-kill vs. wasted-spend trade-offs, threshold derivation, incrementality test design Creative testing systems at scale, post-ATT: concept-vs-variation discipline, creative analytics Team leadership including senior direct reports; experience building or restructuring a performance marketing function Structured approach to new channel evaluation: selection frameworks, pilot design, budget allocation, and kill criteria<br>Good-to-Have:Scripting against Meta/Google APIs; Google Ads Scripts Mixed agency + in-house background Experience with emerging paid channels (Tik Tok, Connected TV, affiliate/partnerships) D2C e-commerce background in home goods, furniture, or comparable high-AOV verticals<br>The Puffy DNA:We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor, regardless of their size. Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity. Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively. Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft. Be AI-First: Daily multi-turn AI conversations challenge your assumptions. Go All-In: When the mission demands it, we rally as one team to cross the finish line.<br>✨ Your Total Compensation & Benefits<br>???? Compensation:Competitive salary up to $200,000 base and monthly performance bonuses (up to 20%), OTE $220K–$240K???? Health & Protection:Comprehensive medical, dental, and vision insurance (based on country of hire)???? Time Off:Generous Paid Time Off (PTO) + Public holidays???? Work Environment:AI-First organization with access to AI-native tool stack Remote First: Work from the comfort of your home office Learning & development opportunities International team collaboration (14+ nationalities)???? Rewards & Recognition:Eligibility for selection to the Leaders Club, an elite recognition program featuring premium wellness memberships, exclusive networking with senior leadership, and annual leadership retreats Eligibility for nomination as 'We Are' Champion of the Month, monthly recognition with gift vouchers and company-wide celebration for exceptional contributions<br>Ready to Shape Your Story? Click "Apply" and take the first step.
Join the pioneer tribe. AI-First since December 2023.<br>Position: Senior Director of Performance Marketing, AI-First<br>Total Annual Package: Up to $240,000 USD + comprehensive benefits Base: Up to $200,000 USDPerformance bonus: up to 20% of base, paid monthly<br>Location: Remote (Global)<br>Role Overview Puffy, a market-leading, nine-figure D2C brand and Top 5 US mattress brand with over $1 billion in sales, is hiring a Senior Director of Performance Marketing to own a multi-million-dollar monthly paid engine across Google and Meta with full authority over systems, measurement, creative testing, capital allocation, and team, reporting directly to the CEO.<br>This role exists to convert a multi-million-dollar paid budget into maximum contribution margin, building the decision systems, measurement infrastructure, and team that let the revenue engine run and scale without day-to-day executive involvement.<br>The Problems You'll Own:<br>Primary: Grow revenue while holding margin: Grow revenue from a multi-million-dollar monthly paid budget across the two major platforms while holding contribution margin after returns and financing. This is a high-AOV, sparse-conversion category where each added dollar of spend normally returns less. The job is to push growth to the point where margin still holds. Allocate capital on true marginal return, not platform-reported ROAS. Convert efficiency to profit through a contribution-margin lens, after returns and financing costs, not ROAS in isolation.<br>Secondary: Build the system that runs the scaling decisions: Design and document the rules that govern spend: when to pause, when to increase budget, when to pull back, and the measurement each decision depends on. The system should run the scaling without day-to-day executive oversight.<br>The Career Accelerator:This is not a role where you manage dashboards and present decks. The scope is scarce: very few Senior Directors of Performance Marketing get simultaneous authority over multi-million-dollar monthly budgets on both major platforms, full ownership of measurement and creative systems, org design power, and a direct line to the CEO with no layers in between.<br>Your first 12 months: build pause/hold/scale logic and budget guardrails from scratch. Deploy geo-holdout incrementality testing. Architect the creative engine as a system: concept pipeline, testing taxonomy, briefs, hook/hold analytics, UGC, and whitelisting. Design capital allocation on marginal return where every added dollar fights diminishing returns. Design promo architecture across the retail calendar: pulse strategy, financing offers, funnel alignment. Identify and pilot new paid channels beyond Google and Meta. Shape the future of performance marketing at Puffy, where paid media is the primary growth lever.<br>What Is In It For You:This isn't just another performance marketing leadership role. This is your chance to become a true industry architect.<br>1. Full Authority Over the Paid Media Engine You set the strategy, build the systems, and own the outcomes. You'll design and document the rules that govern multi-million-dollar monthly spend across Google and Meta: when to pause, when to increase budget, when to pull back. You own measurement as source of truth: platform attribution vs. backend reality, MER, geo-holdout incrementality. Every number you report, you can defend. You hold the operating standard: accurate forecasts, weekly cadence, no unmonitored 48-hour window, zero CEO-discovered issues. The CEO reads your dashboard, not the ad accounts. Org design authority sits with you (CEO sign-off). The system you build must be operable by any team member, with automation layered where it earns its place.<br>2. Join a High-Performance Organization and Partner with the 1%:???? Puffy: Top 5 Mattress Brand in US with Over $1 Billion USD in Sales???? Great Place to Work Certified???? Work directly with Forbes Council Member CEO. Your vision is the company's vision. Gain firsthand exposure to strategic decisions and high-velocity execution that drives a global brand<br>3. Embrace Radical Flexibility Work from anywhere in the world with meaningful time zone overlap. Structure your environment around your best thinking, whether that's a home office, a co-working space, (OR) our Dubai headquarters (with full relocation, visa support, and 0% income tax if you choose). Your output is your credential, not your location.<br>4. Architect Strategy in an AI-Native Environment While other companies are debating whether to adopt AI tools, Puffy has been AI-First since December 2023. You'll architect paid media strategy with an AI-native toolbox, from AI-driven analytics and attribution modeling to automated creative analysis and hook/hold diagnostics. This is a competitive advantage few performance marketing leaders in the world will have.<br>What You'll Need:6+ years in performance marketing, including sustained ownership of $1M+/month Meta spend and $1M+/month Google spend (concurrent or across roles). "Ownership" means direct authority over strategy, structure, and budget, not just execution. Google depth that is PMax-era: structure, feed optimization, brand/non-brand economics High-AOV considered-purchase experience ($1,000+ AOV: furniture, jewelry, home fitness, or comparable): sparse-conversion, long-lag decision-making Has personally built, not inherited, bid/budget/pause decision systems at scale. Candidates will be asked to present a playbook they authored. Statistical decision literacy: volume gating, false-kill vs. wasted-spend trade-offs, threshold derivation, incrementality test design Creative testing systems at scale, post-ATT: concept-vs-variation discipline, creative analytics Team leadership including senior direct reports; experience building or restructuring a performance marketing function Structured approach to new channel evaluation: selection frameworks, pilot design, budget allocation, and kill criteria<br>Good-to-Have:Scripting against Meta/Google APIs; Google Ads Scripts Mixed agency + in-house background Experience with emerging paid channels (Tik Tok, Connected TV, affiliate/partnerships) D2C e-commerce background in home goods, furniture, or comparable high-AOV verticals<br>The Puffy DNA:We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor, regardless of their size. Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity. Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively. Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft. Be AI-First: Daily multi-turn AI conversations challenge your assumptions. Go All-In: When the mission demands it, we rally as one team to cross the finish line.<br>✨ Your Total Compensation & Benefits<br>???? Compensation:Competitive salary up to $200,000 base and monthly performance bonuses (up to 20%), OTE $220K–$240K???? Health & Protection:Comprehensive medical, dental, and vision insurance (based on country of hire)???? Time Off:Generous Paid Time Off (PTO) + Public holidays???? Work Environment:AI-First organization with access to AI-native tool stack Remote First: Work from the comfort of your home office Learning & development opportunities International team collaboration (14+ nationalities)???? Rewards & Recognition:Eligibility for selection to the Leaders Club, an elite recognition program featuring premium wellness memberships, exclusive networking with senior leadership, and annual leadership retreats Eligibility for nomination as 'We Are' Champion of the Month, monthly recognition with gift vouchers and company-wide celebration for exceptional contributions<br>Ready to Shape Your Story? Click "Apply" and take the first step.
Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.<br>At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. <br>Think finance is stuffy? Think again.<br>At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments. , and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Marketing department would like to welcome a detail-oriented.<br>Product Marketing Manager – Wealth for a fully remote position working closely with our Dubai-based team<br>We're looking for a Product Marketing Manager to lead the marketing strategy for the Wealth vertical within the Equiti Super App, helping make investing simple, understandable, and accessible to everyone, not just experienced investors. You'll define the product marketing roadmap, shaping positioning, education, and go-to-market strategies that drive adoption while turning complex investment products into clear stories customers trust. By combining customer insight, behavioural data, and compelling storytelling, you'll help more people confidently begin their wealth-building journey. As a Product Marketing Manager, you will play a critical role in shaping how our wealth offering is positioned, launched, and adopted across markets, while ensuring marketing execution runs efficiently, on time, and to a high standard. You will be responsible for owning product messaging and launches end-to-end, while maintaining strong oversight on delivery, timelines, workflows, and quality, ensuring marketing outputs are aligned with business priorities, regulatory requirements, and operational realities. Beyond launches, you will own how customers discover, understand, and engage with the Wealth offering. From educational journeys and lifecycle communications to product storytelling, you'll help remove barriers to investing by making wealth products approachable, engaging, and easy to understand.<br>Responsibilities Product strategy & customer insight Identifying user needs by deeply understanding customer behaviour, onboarding journeys, trading patterns, and how our products operate globally Translating customer and market insights into data-driven recommendations that inform product strategy and roadmap decisions Developing research plans to uncover behavioural insights and stay ahead of the competitive landscape Identify education gaps, misconceptions, and barriers preventing customers from starting their investment journey, and translate these into product marketing initiatives. Drive maximum commercial impact for the Wealth vertical through customer insights, market research, performance analysis, and company strategy.<br>Go-to-market ownership Independently driving end-to-end go-to-market strategies for product launches, feature releases, and market rollouts Owning audience strategy, positioning, value propositions, and messaging frameworks across segments and regions Partnering closely with Product, Growth, Sales, and Compliance to ensure launch readiness and cross-functional alignment Creating high-impact product marketing assets including landing pages, briefs, sales enablement decks, FAQs, in-product messaging, and campaign narratives Delivering launches with a strong bias toward measurable growth, adoption, and commercial impact Own the messaging strategy that simplifies investing and helps customers understand concepts such as managed portfolios, investment funds, diversification, risk, long-term investing, and financial goals through clear, customer-friendly language.<br>Product analysis & growth Designing event tracking frameworks and ensuring proper instrumentation of key user action Partnering with Growth and Data teams to connect product events with AdTech and Mar Tech platforms for optimisation and attribution Running structured experiments across acquisition, activation, and retention funnels to test hypotheses and improve performance Tracking adoption metrics, funnel conversion, and lifecycle engagement to inform continuous optimization Building repeatable go-to-market playbooks and scalable frameworks for regional teams<br>Wealth education & customer engagement Define and own the Wealth education strategy across every stage of the customer journey. Build scalable educational experiences including articles, videos, glossaries, explainers, webinars, calculators, quizzes, learning journeys, market insights, and in-app education. Partner with Content, Creative, Product, CRM, and Growth teams to develop educational programmes that improve customer confidence and product adoption. Ensure educational content evolves alongside the product roadmap and supports acquisition, activation, retention, and customer loyalty. Champion a customer-first philosophy where education becomes a competitive advantage, making investing accessible to customers regardless of their level of financial knowledge. Continuously simplify complex financial concepts into engaging, relevant, and easy-to-understand customer experiences across every touchpoint.<br>Market insights & performance tracking Conduct market and competitive research to inform product positioning, messaging, and launch strategies. Track and analyze product and marketing performance metrics, including adoption, campaign effectiveness, and funnel performance. Compile insights and reports to support decision-making, optimization, and continuous improvement. Use data and feedback to refine messaging, go-to-market approaches, and execution processes.<br>Skills & Competencies Strong product and commercial mindset, with the ability to connect product capabilities to customer needs and business outcomes. Excellent written and verbal communication skills, with the ability to simplify complex products into clear, compelling messages. Highly organized and detail-oriented, with strong project management and multitasking abilities. Confident stakeholder manager, able to coordinate across product, marketing, growth, sales, compliance, and external partners. Calm, proactive problem solver who performs well in fast-paced, high-volume environments. Strong sense of ownership and accountability — ownership of outcomes, not just tasks. Team-oriented mindset, with a willingness to step in, adapt, and make decisions for the good of the group. Experience Requirements 3–5 years of experience in Product Marketing, Growth Marketing, or a closely related role. Experience within wealth management, digital investing, investment platforms, fintech, asset management, or financial services is strongly preferred. Experience marketing investment products such as managed portfolios, investment funds, mutual funds, ETFs, or digital wealth solutions is highly desirable. Hands-on experience supporting or leading product launches, campaigns, or major feature releases. Experience working closely with cross-functional teams including product, engineering, design, marketing, growth, and sales. Experience managing multiple projects in parallel, with strong attention to timelines, dependencies, and quality. Experience working in fast-paced marketing or digital environments, preferably with delivery or operations exposure. Familiarity with tools such as Jira, Confluence, or similar project and workflow management platforms. Comfortable working with performance metrics, reports, and dashboards to track impact and progress. Familiarity with AdTech and Mar Tech ecosystems (tracking events, attribution, automation platforms) Ability to translate complex financial products into simple, compelling value propositions With energy, drive, and imagination, there’s no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences. Equiti is an equal opportunity employer. <br>“Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.</p>
<p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p>
<h4>About the role</h4>
<p>As the Housekeeping Manager, you will lead a dynamic team in delivering exceptional cleanliness standards and personalized guest experiences, ensuring our prestigious property remains a sought-after destination in the region. Your expertise in budget management, team development, and innovative solutions will be essential in maintaining our commitment to world-class hospitality.</p>
<h4>What you will do</h4>
<li>Lead and manage the daily operations of the Housekeeping Department, ensuring the highest standards of cleanliness, guest satisfaction, and employee engagement.</li>
<li>Recruit, train, and develop a high-performing team of housekeeping professionals, fostering a culture of continuous improvement and excellence.</li>
<li>Oversee the department's budget, forecasting, and cost control measures to ensure financial objectives are met.</li>
<li>Implement and monitor housekeeping standards, procedures, and safety protocols in accordance with local regulations and brand guidelines.</li>
<li>Maintain strong communication and collaboration with other departments to ensure seamless guest experiences and efficient operations.</li>
<li>Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure adherence to cleanliness and maintenance standards.</li>
<li>Analyze guest feedback, trends, and industry developments to identify areas for improvement and implement innovative solutions to enhance guest satisfaction and operational efficiency.</li>
<h4>What you bring</h4>
<li>Minimum of 5 years of experience in a management role within the Housekeeping Department of a luxury hotel or resort.</li>
<li>Strong leadership, communication, and interpersonal skills with the ability to manage a diverse team.</li>
<li>Proven experience in budget management, forecasting, and cost control within a housekeeping department.</li>
<li>Extensive knowledge of housekeeping best practices, cleaning techniques, and safety protocols.</li>
<li>Proficient in the use of Property Management Systems and housekeeping-related software.</li>
<li>Fluent in English, both written and verbal; knowledge of additional languages is a plus.</li>
<h4>What we offer</h4>
<li>Work authorization</li>
<li>Competitive tax free salary</li>
<li>Live out allowance</li>
<li>Medical and life insurance</li>
<li>Paid annual leave</li>
<li>Yearly flight allowance to home country</li>
<li>End of service gratuity</li>
<li>Learning and development programs</li>
<li>Career opportunities and international transfer</li>
<li>And more...</li>
<h4>Schedule</h4>
<p>5 day per week over 48 hours</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Site Technical Manager is responsible for leading the technical team in the production, coordination, and management of all shop drawings and technical submissions across assigned construction projects. This role carries accountability for ensuring technical compliance with IFC drawings, regulatory requirements, project specifications, and client and contractual obligations. The incumbent leads draftsmen and technical engineers, manages the full submission log system, resolves day–to–day site technical issues through regular site visits, represents the technical department in weekly progress and client/consultant meetings, coordinates between civil, structural, MEP, and subcontractor teams, drives material and variation order processes in coordination with commercial and procurement, and reviews rebar drawings and BBS before consultant submission. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Technical Leadership & Drawing Production</p><br><ul><li><p>Lead and monitor the production, detailing, and coordination of all shop drawings within the Technical Project team, ensuring all engineering outputs comply with IFC drawings, regulatory requirements, and client and contractual obligations, and that shop drawings are produced to that standard.</p></li><li><p>Lead the team of draftsmen and technical engineers in the preparation of shop drawings, setting clear direction, reviewing outputs, and maintaining quality standards throughout the production process.</p></li><li><p>Provide technical support and guidance to the shop drawing production team, supplying all necessary information, reference documents, and technical guidelines to enable accurate and efficient drawing production.</p></li><li><p>Review and follow up with third–party and in–house teams on rebar drawings and BBS; after review, communicate internal comments directly on the drawings and return them for revision before submission to the Consultant – minimizing the risk of rejection at the first submission.</p><br></li></ul><p>B. Submission Logs, Tracking & Reporting</p><br><ul><li><p>Establish and maintain comprehensive electronic logs for shop drawings, material submittals, and Pre–Qualification (PQ) submissions – with a consistent numbering system – to control and monitor all project submissions in line with target dates.</p></li><li><p>Maintain a daily log tracking the status of each submission, and prepare weekly look–ahead internal plans on technical status in coordination with the Planning department; present these updates at the weekly progress meeting.</p></li><li><p>Prepare and distribute updates on technical status and dashboard reporting to management and stakeholders, providing clear visibility of submission progress, approvals outstanding, and any comments received from the Consultant.</p></li><li><p>Maintain a full approval log for all submissions, tracking the status of approvals and activities and ensuring any Consultant comments are recorded and discussed in a timely manner.</p><br></li></ul><p>C. IFC Review, RFIs & Multi–Discipline Coordination</p><ul><li><p>Study tender documents, addenda, design intent, authority requirements, IFC drawings, and contract drawings to identify discrepancies between IFC and contract drawings and raise RFIs accordingly – ensuring all works comply with contractual requirements.</p></li><li><p>Develop and review RFIs for clarification and revision arising from drawing discrepancies, ensuring that all Consultant clarifications are verified as compliant with the contract scope before acceptance.</p></li><li><p>Raise RFIs for any discrepancies identified between IFC drawings across all disciplines – ID, Architecture, Landscape, Structure, and MEP – and with regulatory requirements, ensuring all multi–discipline clashes are formally recorded and resolved to enable smooth site execution.</p></li><li><p>Distribute approved shop drawings and RFIs to the site team and to the relevant subcontractors through an organized, controlled distribution system, ensuring the correct revision is always in use on site.</p></li><li><p>Coordinate between Architecture, Structure, and MEP disciplines to identify and eliminate clashes, ensuring integrated drawing coordination across all civil and MEP interfaces for smooth site execution.</p></li><li><p>Coordinate between all civil subcontractors through regular meetings, addressing interface issues and ensuring alignment on construction sequence and drawing requirements.</p><br></li></ul><p>D. Subcontractor & Consultant Management</p><ul><li><p>Review all subcontractor submissions – PQ documents, material submittals, shop drawings, and calculations – coordinating between submittals and project specifications to verify compliance with IFC drawings and contract documents before submission to the Consultant.</p></li><li><p>Review Consultant and Client comments on materials and shop drawings; discuss unclear or inaccurate comments with the Consultant directly, share the agreed interpretation with subcontractors, and revise submittals accordingly – raising RFIs for any comments that remain unclear after discussion.</p></li><li><p>Prepare, review, and submit material submittals; subcontractors deliver the material submittal with a compliance statement, the technical team reviews it against project specifications, and submits it to the Consultant for approval.</p></li><li><p>Instruct subcontractors to obtain the required certificates for submitted materials, ensuring compliance with authority regulations and project specifications before any material is approved for use.</p></li><li><p>Coordinate with the procurement team to respond to subcontractor bidders' queries; for PC (Prime Cost) items, conduct a technical evaluation of subcontractor quotations and share the assessment with procurement for decision–making.</p><br></li></ul><p></p></section>
<p><h4>Start your journey with us</h4>
<p>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past? Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.</p>
<p>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself. Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.</p>
<p>Our story is one of heritage, passion, and belonging, and now, it could be yours too. Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.</p>
<h4>Love what you do even more</h4>
<p>At Marriott, we believe exceptional guest experiences begin with how we treat our associates. At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.</p>
<p>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:</p>
<ul>
<li>A career with limitless horizons, from the golden dunes of Al Maha to over 8,000 Marriott hotels worldwide, where new opportunities await.</li>
<li>Professional growth and mentorship guided by some of the region’s most accomplished hoteliers.</li>
<li>Competitive salary and benefits, including on-property accommodation and full-board meals.</li>
<li>Exclusive Marriott privileges, discounted stays and dining, plus special rates for friends and family.</li>
<li>Comprehensive medical and life insurance coverage.</li>
<li>All the tools, resources, and support you need to excel every day.</li>
</ul>
<h4>Our expectations from the role</h4>
<p>Our Heart of House Specialists play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage) to support cleaning needs. Operating and maintaining cleaning equipment and tools (e.g., dishwashing machines, manual pot washing, hand wash stations), or transporting dishware across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p>
<p>Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds. Stand, sit or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling and stooping. Perform other reasonable job duties as requested by supervisors and manager.</p>
<h4>Critical tasks</h4>
<h4>General kitchen</h4>
<ul>
<li>Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling crockery or any kitchen equipment and wearing a hat or hairnet and proper footwear.</li>
<li>Report maintenance issues immediately to appropriate personnel (i.e., supervisor or maintenance).</li>
<li>Clean and disinfect high risk areas appropriately.</li>
<li>Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as Dubai Municipality standards.</li>
<li>Store perishables properly, and rotate stock of the chemicals and other cleaning tools.</li>
<li>Able to check chemical concentrations.</li>
</ul>
<h4>Dishwashing activities</h4>
<ul>
<li>Ensure clean wares are stored in appropriate areas.</li>
<li>Clean the dishwashing machine, including removing trash and spraying the inside of the machine, cleaning and unclogging the spray arms and jets, cleaning the outer surfaces of the machine and troubleshoot dishwasher malfunctions as required.</li>
<li>Use detergent, rinsing, and sanitizing chemicals in the two-compartment sink at the appropriate levels to clean dishes, ensuring the sanitizer levels are between 200 and 400 parts per million and that the water temperature is sufficiently hot.</li>
<li>Ensure water temperature and chemical levels are appropriate to run the dishwashing machine, and complete proper documentation.</li>
<li>Rack dirty items (silverware, plate ware, etc.).</li>
<li>Sort silverware with eating surfaces facing up into separate cylinders and wash or re-wash.</li>
<li>Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing.</li>
<li>Spray all racked items with hot water to loosen and remove food residue.</li>
<li>Breakdown dirty bus tubs.</li>
</ul>
<h4>Maintenance, sanitation, and cleaning activities</h4>
<ul>
<li>Follow and ensure compliance with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel.</li>
<li>Empty trashcans, ensuring each can is clean, relined, and covered, and maintain dumpster area.</li>
<li>Wash and disinfect kitchen and linen storeroom areas, tools, utensils and equipment.</li>
<li>Clean and mop all areas in assigned departments (e.g., sink area, shelves and counters, tops of chemical bottles, outside of the dish machine, dish room door and walls, bus carts).</li>
<li>Clean and maintain sanitation areas and organize cleaning supplies including hanging up mops and brooms.</li>
<li>Organize cleaning chemicals and supplies and ensure they are stored appropriately and kept separate from food products.</li>
<li>Keep hand wash stations maintained (for example, supplied with soap, towels, step-on trashcan, gloves, and proper signage) and fully functional.</li>
<li>Ensure proper and safe handling and storage of equipment, returning equipment to appropriate location.</li>
</ul>
<h4>Working with others</h4>
<ul>
<li>Support all co-workers and treat them with dignity and respect.</li>
<li>Develop and maintain positive and productive working relationships with other employees and departments.</li>
<li>Exchange information with other employees using electronic devices (e.g., earpieces, two-way radios, email, DECT phones).</li>
</ul>
<h4>Safety and security</h4>
<ul>
<li>Report work related accidents, or other injuries immediately upon occurrence to manager or supervisor.</li>
<li>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.</li>
<li>Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.</li>
<li>Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).</li>
<li>Follow further local training requirements and guidance.</li>
<li>Identify and correct unsafe work procedures or conditions and/or report them to management and security or safety personnel.</li>
<li>Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.</li>
<li>Complete appropriate safety training and certifications to perform work tasks.</li>
</ul>
<h4>Policies and procedures</h4>
<ul>
<li>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.</li>
<li>Follow company and department policies and procedures.</li>
</ul>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p>
<p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
The Role<br><br>We are looking for a Senior Associate to join our market leading MEA Projects & Construction team to work on a range of high value and complex construction projects and contractual issues for clients across diverse sectors, predominantly located within the UAE.<br><br>Your practice will focus on complex international construction negotiation support and advising as "Project Counsel" on commercial, legal and contractual issues that arise during the lifecycle of a construction project.<br><br>Transactional / non-contentious experience (including drafting and negotiating international construction contracts) would also be welcomed but is not essential.<br><br>The nature and size of the team will mean that you will lead, manage and be heavily involved in all aspects of matters allowing you to make a significant contribution to their outcome.<br><br>This role will allow you to continue to develop your professional and personal brand.<br><br>The Team <br><br>Clyde & Co's Projects & Construction group is widely acknowledged as the regional market leader. Ranked for many years in band 1 of all the leading independent directories and established in 1998, the team has a proven track record of excellence in the legal challenges facing construction businesses across the GCC. With 8 specialist partners and a total of 22 legal professionals based across our 6 offices in the Middle East, clients come to our team for their most significant, complex and high value projects.<br><br>About You<br><br>You will have an excellent construction contract management / negotiation support background gained from another highly respected private practice or a mixture of private practice and in-house from within the GCC region, or from overseas, with the following core competencies:<br><br>an excellent background in high value, complex construction contract management and negotiation supportadvanced knowledge and experience of the laws of the UAE and the DIFCsuperb drafting skills (including the drafting of pleadings, witness statements and legal opinions)strong academic credentials, self-driven with excellent verbal and written communications skillsstrong time management skills and ability to manage competing priorities effectivelydemonstrated teamwork and collaboration skills, as well as the ability to work independentlycommercial awareness and confidence in building a rapport with clients to gain a better understanding of their business' needs and with the assistance of the partners, actively developing these client relationshipsthe ability to lead, delegate and foster a positive team atmosphere<br><br>Clyde & Co, MEA<br><br>With over 30 years of experience in the Middle East, Clyde & Co is one of the largest international law firms with over 50 partners and over 350 staff operating through six offices and associated offices in Abu Dhabi, Cairo, Doha, Dubai, Jeddah, and Riyadh. Clyde & Co supports international and local organisations throughout the wider region with a full-service offering of local specialists across most business sectors and services of law, including commercial, commercial contractual issues, corporate, cyber risk, data protection & privacy, employment & immigration, finance, global recoveries, insolvency & reorganisation, intellectual property, international negotiation support, projects & construction, real estate, regulatory & investigations, tax, and technology, outsourcing & data.<br><br>About The Firm<br><br>Clyde & Co is a leading global law firm, with 480 partners, 2400 lawyers, 3200 legal professionals and 5000 people in over 60 offices and associated offices worldwide.<br><br>We specialise in the sectors that underpin global trade and commercial activity, namely: energy, marine, insurance, transport, construction, trade and commodities. We are globally integrated, offering a comprehensive range of non-contentious and non-non-contentious legal services and commercially minded legal advice to businesses operating across the world.<br><br>We are committed to operating in a responsible way. This means progressing towards a diverse and inclusive workforce that reflects the diversity of our communities and clients, using our legal skills to support our communities through pro bono work, volunteering and charitable partnerships, and minimising the impact we have on the environment.<br><br>Our Values<br><br>Our Values Are The Principles That Guide The Decisions We Make, Unite Us In Our Endeavours And Strengthen Our Delivery, For Our Clients And Our Firm. We<br><br>Work as one We are a globally connected team of talented people who act with a firm-first mentality to achieve success Excel with clients We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do Celebrate difference We help each other to be at our best and believe our differences result in greater achievement Act boldly We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth<br><br>Role Competency Requirements<br><br>Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.<br><br>The Competencies Are Used To Inform All Aspects Of Career Development. They Vary Across Levels And Different Business Areas And Fall Under The Following Areas<br><br>Technical Excellence<br><br>Technical legal expertise: the knowledge of the law and ability to apply it Research: the ability to conduct research effectively and apply it commercially Managing legal processes: the ability to ensure all legal processes are followed efficiently and effectively<br><br>People and Team<br><br>Guiding individual performance and development: develops the skills of self and others Teamwork and collaboration: working cooperatively and effectively with others Leadership: creating high performing teams<br><br>Client Relationships and Business Development<br><br>Building business relationships: establishing, maintaining and using relationships to create and develop business opportunities Commercial thinking: understanding the commercial drivers Cross-selling and business development<br><br>Finance and Practice Management<br><br>Finance management and understanding of the business Project management: ensuring projects are delivered Knowledge sharing<br><br>Personal Effectiveness<br><br>Communication Clarity of thinking Personal contribution<br><br>This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.<br><br>When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.<br><br>We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives.<br><br>Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.<br><br>Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject.<br><br>If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.<br><br>عندما تعمل في كلايد آند كو، فأنت تنضم إلى فريق يضم 490 شريكًا قانونيًا، 2,400 محاميًا، 3,200 أخصائي قانوني، و5,500 شخص في ما يقرب من 70 من مكاتبها ومكاتبَ تابعةٍ لها حول العالم.<br><br>قيمنا هي المبادئ التي توجّه القرارات التي نتخذها، وتوحدنا في جهودنا، وتعزز مجهوداتنا، سواء لنا أو لعملائنا وشركائنا.<br><br>نحن ملتزمون بالعمل من منطلق المسؤولية وذلك من خلال التقدم نحو قوى عمل متنوعة وشاملة الذين يعكسان المجتمعات والعملاء الذين يخدموننا ونخدمهم. كلايد آند كو يلتزم بتوفير بيئة تمكن للجميع بتحقيق إمكاناتهم فيها وباستخدام مهاراتهم القانونية والمهنية لدعم مجتمعاتهم وبيئاتهم. ونفعل ذلك من خلال العمل الخيري والتطوعي ومن خلال الشركات الخيرية التي نتعاقد معها، ومن خلال تقليل تأثير التلوث البيئي، بما في ذلك التزامنا بمعيار SBTi Net-Zero ووضع أهداف طموحة للحد من انبعاثات التلوث في البيئة.<br><br>كلايد آند كو يقدم مجموعة من الفوائد والدعم المصممة خصيصا لمنسوبيها، بما في ذلك الرعاية الصحية، وتخطيط التقاعد، ومبادرات تدعم الرفاهية.<br><br>نحن نفخر بأن نكون منشأة تعمل لطرح فرص متكافئة للجميع ونشجع قيمنا الأساسية على دعم العدالة، والاحتفال بتنوع واختلافات أفرادنا. ولذلك فإننا نمنع جميع أشكال التمييز في مكان العمل لإعطاء فرص عادلة للجميع بالتفوق والازدهار. لذا، نحن نرحب ونشجع جميع طلبات التقديم الوظيفي من الأفراد المؤهلين القديرين، بغض النظر عن اختلاف هوياتهم.<br><br>الرجاء أخذ لحظة لقراءة إشعار الخصوصية الخاص بنا بعناية. يصف هذا الإشعار ما قد يحتفظ به كلايد آند كو (نحن) من معلومات شخصية عنك، وأغراض استخدامها، وكيفية الحصول عليها، وحقوقك، وكيفية الاتصال بنا كصاحب بيانات. إذا كنت وكالة توظيف شريكة لنا وتقدم مرشحًا لنا، فمن الضروري وهي مسؤوليتك للتأكد من أن المرشحين الذين يتقدمون إلى كلايد آند كو على علم بهذا الإشعار الخاص بالخصوصية.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. </p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel. </p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls </p></li></ul><ul><li><p>Maintaining the departmental KPI’s. </p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience. </p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay. </p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner. </p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times. </p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines. </p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression </p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too. </p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services. </p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients. </p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed. </p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow. </p></li></ul><ul><li><p>Promote the services of the hospital to patients. </p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department </p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI. </p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs. </p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management. </p></li></ul><ul><li><p>Maintains patient & staff confidentiality. </p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication. </p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation & rescheduling. </p></li></ul><ul><li><p>Doctors calendar creation and updating & maintaining doctors notes. </p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing. </p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery. </p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team. </p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods. </p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed. </p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Support and monitor cost management initiatives. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Support staff engagement initiatives. </p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback. </p></li></ul><ul><li><p>Complete yearly appraisals and coach & developing the team. </p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements. </p></li></ul><ul><li><p>Complaint management & process improvements linked to overall patient experience. </p></li></ul><ul><li><p>Participates in Hospital training programs. </p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls & KPI’s. </p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots. </p></li></ul><ul><li><p>Review and verify doctor’s schedules daily. </p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement. </p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow. </p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team. </p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations . </p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources. </p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill. </p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off . </p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team. </p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees . </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage. </p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage </p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. </p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel. </p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls </p></li></ul><ul><li><p>Maintaining the departmental KPI’s. </p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience. </p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay. </p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner. </p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times. </p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines. </p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression </p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too. </p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services. </p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients. </p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed. </p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow. </p></li></ul><ul><li><p>Promote the services of the hospital to patients. </p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department </p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI. </p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs. </p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management. </p></li></ul><ul><li><p>Maintains patient & staff confidentiality. </p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication. </p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation & rescheduling. </p></li></ul><ul><li><p>Doctors calendar creation and updating & maintaining doctors notes. </p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing. </p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery. </p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team. </p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods. </p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed. </p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Support and monitor cost management initiatives. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Support staff engagement initiatives. </p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback. </p></li></ul><ul><li><p>Complete yearly appraisals and coach & developing the team. </p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements. </p></li></ul><ul><li><p>Complaint management & process improvements linked to overall patient experience. </p></li></ul><ul><li><p>Participates in Hospital training programs. </p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls & KPI’s. </p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots. </p></li></ul><ul><li><p>Review and verify doctor’s schedules daily. </p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement. </p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow. </p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team. </p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations . </p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources. </p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill. </p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off . </p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team. </p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees . </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage. </p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage </p></li></ul><p></p></section>
The Role<br><br>We are looking for a Senior Associate to join our market leading MEA Projects & Construction team to work on a range of high value and complex construction projects and contractual issues for clients across diverse sectors, predominantly located within the UAE.<br><br>Your practice will focus on complex international construction negotiation support and advising as "Project Counsel" on commercial, legal and contractual issues that arise during the lifecycle of a construction project.<br><br>Transactional / non-contentious experience (including drafting and negotiating international construction contracts) would also be welcomed but is not essential.<br><br>The nature and size of the team will mean that you will lead, manage and be heavily involved in all aspects of matters allowing you to make a significant contribution to their outcome.<br><br>This role will allow you to continue to develop your professional and personal brand.<br><br>The Team <br><br>Clyde & Co's Projects & Construction group is widely acknowledged as the regional market leader. Ranked for many years in band 1 of all the leading independent directories and established in 1998, the team has a proven track record of excellence in the legal challenges facing construction businesses across the GCC. With 8 specialist partners and a total of 22 legal professionals based across our 6 offices in the Middle East, clients come to our team for their most significant, complex and high value projects.<br><br>About You<br><br>You will have an excellent construction contract management / negotiation support background gained from another highly respected private practice or a mixture of private practice and in-house from within the GCC region, or from overseas, with the following core competencies:<br><br>an excellent background in high value, complex construction contract management and negotiation supportadvanced knowledge and experience of the laws of the UAE and the DIFCsuperb drafting skills (including the drafting of pleadings, witness statements and legal opinions)strong academic credentials, self-driven with excellent verbal and written communications skillsstrong time management skills and ability to manage competing priorities effectivelydemonstrated teamwork and collaboration skills, as well as the ability to work independentlycommercial awareness and confidence in building a rapport with clients to gain a better understanding of their business' needs and with the assistance of the partners, actively developing these client relationshipsthe ability to lead, delegate and foster a positive team atmosphere<br><br>Clyde & Co, MEA<br><br>With over 30 years of experience in the Middle East, Clyde & Co is one of the largest international law firms with over 50 partners and over 350 staff operating through six offices and associated offices in Abu Dhabi, Cairo, Doha, Dubai, Jeddah, and Riyadh. Clyde & Co supports international and local organisations throughout the wider region with a full-service offering of local specialists across most business sectors and services of law, including commercial, commercial contractual issues, corporate, cyber risk, data protection & privacy, employment & immigration, finance, global recoveries, insolvency & reorganisation, intellectual property, international negotiation support, projects & construction, real estate, regulatory & investigations, tax, and technology, outsourcing & data.<br><br>About The Firm<br><br>Clyde & Co is a leading global law firm, with 480 partners, 2400 lawyers, 3200 legal professionals and 5000 people in over 60 offices and associated offices worldwide.<br><br>We specialise in the sectors that underpin global trade and commercial activity, namely: energy, marine, insurance, transport, construction, trade and commodities. We are globally integrated, offering a comprehensive range of non-contentious and non-non-contentious legal services and commercially minded legal advice to businesses operating across the world.<br><br>We are committed to operating in a responsible way. This means progressing towards a diverse and inclusive workforce that reflects the diversity of our communities and clients, using our legal skills to support our communities through pro bono work, volunteering and charitable partnerships, and minimising the impact we have on the environment.<br><br>Our Values<br><br>Our Values Are The Principles That Guide The Decisions We Make, Unite Us In Our Endeavours And Strengthen Our Delivery, For Our Clients And Our Firm. We<br><br>Work as one We are a globally connected team of talented people who act with a firm-first mentality to achieve success Excel with clients We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do Celebrate difference We help each other to be at our best and believe our differences result in greater achievement Act boldly We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth<br><br>Role Competency Requirements<br><br>Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.<br><br>The Competencies Are Used To Inform All Aspects Of Career Development. They Vary Across Levels And Different Business Areas And Fall Under The Following Areas<br><br>Technical Excellence<br><br>Technical legal expertise: the knowledge of the law and ability to apply it Research: the ability to conduct research effectively and apply it commercially Managing legal processes: the ability to ensure all legal processes are followed efficiently and effectively<br><br>People and Team<br><br>Guiding individual performance and development: develops the skills of self and others Teamwork and collaboration: working cooperatively and effectively with others Leadership: creating high performing teams<br><br>Client Relationships and Business Development<br><br>Building business relationships: establishing, maintaining and using relationships to create and develop business opportunities Commercial thinking: understanding the commercial drivers Cross-selling and business development<br><br>Finance and Practice Management<br><br>Finance management and understanding of the business Project management: ensuring projects are delivered Knowledge sharing<br><br>Personal Effectiveness<br><br>Communication Clarity of thinking Personal contribution<br><br>This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.<br><br>When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.<br><br>We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives.<br><br>Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.<br><br>Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject.<br><br>If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.<br><br>عندما تعمل في كلايد آند كو، فأنت تنضم إلى فريق يضم 490 شريكًا قانونيًا، 2,400 محاميًا، 3,200 أخصائي قانوني، و5,500 شخص في ما يقرب من 70 من مكاتبها ومكاتبَ تابعةٍ لها حول العالم.<br><br>قيمنا هي المبادئ التي توجّه القرارات التي نتخذها، وتوحدنا في جهودنا، وتعزز مجهوداتنا، سواء لنا أو لعملائنا وشركائنا.<br><br>نحن ملتزمون بالعمل من منطلق المسؤولية وذلك من خلال التقدم نحو قوى عمل متنوعة وشاملة الذين يعكسان المجتمعات والعملاء الذين يخدموننا ونخدمهم. كلايد آند كو يلتزم بتوفير بيئة تمكن للجميع بتحقيق إمكاناتهم فيها وباستخدام مهاراتهم القانونية والمهنية لدعم مجتمعاتهم وبيئاتهم. ونفعل ذلك من خلال العمل الخيري والتطوعي ومن خلال الشركات الخيرية التي نتعاقد معها، ومن خلال تقليل تأثير التلوث البيئي، بما في ذلك التزامنا بمعيار SBTi Net-Zero ووضع أهداف طموحة للحد من انبعاثات التلوث في البيئة.<br><br>كلايد آند كو يقدم مجموعة من الفوائد والدعم المصممة خصيصا لمنسوبيها، بما في ذلك الرعاية الصحية، وتخطيط التقاعد، ومبادرات تدعم الرفاهية.<br><br>نحن نفخر بأن نكون منشأة تعمل لطرح فرص متكافئة للجميع ونشجع قيمنا الأساسية على دعم العدالة، والاحتفال بتنوع واختلافات أفرادنا. ولذلك فإننا نمنع جميع أشكال التمييز في مكان العمل لإعطاء فرص عادلة للجميع بالتفوق والازدهار. لذا، نحن نرحب ونشجع جميع طلبات التقديم الوظيفي من الأفراد المؤهلين القديرين، بغض النظر عن اختلاف هوياتهم.<br><br>الرجاء أخذ لحظة لقراءة إشعار الخصوصية الخاص بنا بعناية. يصف هذا الإشعار ما قد يحتفظ به كلايد آند كو (نحن) من معلومات شخصية عنك، وأغراض استخدامها، وكيفية الحصول عليها، وحقوقك، وكيفية الاتصال بنا كصاحب بيانات. إذا كنت وكالة توظيف شريكة لنا وتقدم مرشحًا لنا، فمن الضروري وهي مسؤوليتك للتأكد من أن المرشحين الذين يتقدمون إلى كلايد آند كو على علم بهذا الإشعار الخاص بالخصوصية.
The Role<br><br>We are looking for a Senior Associate to join our market leading MEA Projects & Construction team to work on a range of high value and complex construction projects and contractual issues for clients across diverse sectors, predominantly located within the UAE.<br><br>Your practice will focus on complex international construction negotiation support and advising as "Project Counsel" on commercial, legal and contractual issues that arise during the lifecycle of a construction project.<br><br>Transactional / non-contentious experience (including drafting and negotiating international construction contracts) would also be welcomed but is not essential.<br><br>The nature and size of the team will mean that you will lead, manage and be heavily involved in all aspects of matters allowing you to make a significant contribution to their outcome.<br><br>This role will allow you to continue to develop your professional and personal brand.<br><br>The Team <br><br>Clyde & Co's Projects & Construction group is widely acknowledged as the regional market leader. Ranked for many years in band 1 of all the leading independent directories and established in 1998, the team has a proven track record of excellence in the legal challenges facing construction businesses across the GCC. With 8 specialist partners and a total of 22 legal professionals based across our 6 offices in the Middle East, clients come to our team for their most significant, complex and high value projects.<br><br>About You<br><br>You will have an excellent construction contract management / negotiation support background gained from another highly respected private practice or a mixture of private practice and in-house from within the GCC region, or from overseas, with the following core competencies:<br><br>an excellent background in high value, complex construction contract management and negotiation supportadvanced knowledge and experience of the laws of the UAE and the DIFCsuperb drafting skills (including the drafting of pleadings, witness statements and legal opinions)strong academic credentials, self-driven with excellent verbal and written communications skillsstrong time management skills and ability to manage competing priorities effectivelydemonstrated teamwork and collaboration skills, as well as the ability to work independentlycommercial awareness and confidence in building a rapport with clients to gain a better understanding of their business' needs and with the assistance of the partners, actively developing these client relationshipsthe ability to lead, delegate and foster a positive team atmosphere<br><br>Clyde & Co, MEA<br><br>With over 30 years of experience in the Middle East, Clyde & Co is one of the largest international law firms with over 50 partners and over 350 staff operating through six offices and associated offices in Abu Dhabi, Cairo, Doha, Dubai, Jeddah, and Riyadh. Clyde & Co supports international and local organisations throughout the wider region with a full-service offering of local specialists across most business sectors and services of law, including commercial, commercial contractual issues, corporate, cyber risk, data protection & privacy, employment & immigration, finance, global recoveries, insolvency & reorganisation, intellectual property, international negotiation support, projects & construction, real estate, regulatory & investigations, tax, and technology, outsourcing & data.<br><br>About The Firm<br><br>Clyde & Co is a leading global law firm, with 480 partners, 2400 lawyers, 3200 legal professionals and 5000 people in over 60 offices and associated offices worldwide.<br><br>We specialise in the sectors that underpin global trade and commercial activity, namely: energy, marine, insurance, transport, construction, trade and commodities. We are globally integrated, offering a comprehensive range of non-contentious and non-non-contentious legal services and commercially minded legal advice to businesses operating across the world.<br><br>We are committed to operating in a responsible way. This means progressing towards a diverse and inclusive workforce that reflects the diversity of our communities and clients, using our legal skills to support our communities through pro bono work, volunteering and charitable partnerships, and minimising the impact we have on the environment.<br><br>Our Values<br><br>Our Values Are The Principles That Guide The Decisions We Make, Unite Us In Our Endeavours And Strengthen Our Delivery, For Our Clients And Our Firm. We<br><br>Work as one We are a globally connected team of talented people who act with a firm-first mentality to achieve success Excel with clients We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do Celebrate difference We help each other to be at our best and believe our differences result in greater achievement Act boldly We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth<br><br>Role Competency Requirements<br><br>Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.<br><br>The Competencies Are Used To Inform All Aspects Of Career Development. They Vary Across Levels And Different Business Areas And Fall Under The Following Areas<br><br>Technical Excellence<br><br>Technical legal expertise: the knowledge of the law and ability to apply it Research: the ability to conduct research effectively and apply it commercially Managing legal processes: the ability to ensure all legal processes are followed efficiently and effectively<br><br>People and Team<br><br>Guiding individual performance and development: develops the skills of self and others Teamwork and collaboration: working cooperatively and effectively with others Leadership: creating high performing teams<br><br>Client Relationships and Business Development<br><br>Building business relationships: establishing, maintaining and using relationships to create and develop business opportunities Commercial thinking: understanding the commercial drivers Cross-selling and business development<br><br>Finance and Practice Management<br><br>Finance management and understanding of the business Project management: ensuring projects are delivered Knowledge sharing<br><br>Personal Effectiveness<br><br>Communication Clarity of thinking Personal contribution<br><br>This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.<br><br>When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.<br><br>We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives.<br><br>Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.<br><br>Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject.<br><br>If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.<br><br>عندما تعمل في كلايد آند كو، فأنت تنضم إلى فريق يضم 490 شريكًا قانونيًا، 2,400 محاميًا، 3,200 أخصائي قانوني، و5,500 شخص في ما يقرب من 70 من مكاتبها ومكاتبَ تابعةٍ لها حول العالم.<br><br>قيمنا هي المبادئ التي توجّه القرارات التي نتخذها، وتوحدنا في جهودنا، وتعزز مجهوداتنا، سواء لنا أو لعملائنا وشركائنا.<br><br>نحن ملتزمون بالعمل من منطلق المسؤولية وذلك من خلال التقدم نحو قوى عمل متنوعة وشاملة الذين يعكسان المجتمعات والعملاء الذين يخدموننا ونخدمهم. كلايد آند كو يلتزم بتوفير بيئة تمكن للجميع بتحقيق إمكاناتهم فيها وباستخدام مهاراتهم القانونية والمهنية لدعم مجتمعاتهم وبيئاتهم. ونفعل ذلك من خلال العمل الخيري والتطوعي ومن خلال الشركات الخيرية التي نتعاقد معها، ومن خلال تقليل تأثير التلوث البيئي، بما في ذلك التزامنا بمعيار SBTi Net-Zero ووضع أهداف طموحة للحد من انبعاثات التلوث في البيئة.<br><br>كلايد آند كو يقدم مجموعة من الفوائد والدعم المصممة خصيصا لمنسوبيها، بما في ذلك الرعاية الصحية، وتخطيط التقاعد، ومبادرات تدعم الرفاهية.<br><br>نحن نفخر بأن نكون منشأة تعمل لطرح فرص متكافئة للجميع ونشجع قيمنا الأساسية على دعم العدالة، والاحتفال بتنوع واختلافات أفرادنا. ولذلك فإننا نمنع جميع أشكال التمييز في مكان العمل لإعطاء فرص عادلة للجميع بالتفوق والازدهار. لذا، نحن نرحب ونشجع جميع طلبات التقديم الوظيفي من الأفراد المؤهلين القديرين، بغض النظر عن اختلاف هوياتهم.<br><br>الرجاء أخذ لحظة لقراءة إشعار الخصوصية الخاص بنا بعناية. يصف هذا الإشعار ما قد يحتفظ به كلايد آند كو (نحن) من معلومات شخصية عنك، وأغراض استخدامها، وكيفية الحصول عليها، وحقوقك، وكيفية الاتصال بنا كصاحب بيانات. إذا كنت وكالة توظيف شريكة لنا وتقدم مرشحًا لنا، فمن الضروري وهي مسؤوليتك للتأكد من أن المرشحين الذين يتقدمون إلى كلايد آند كو على علم بهذا الإشعار الخاص بالخصوصية.
Job Purpose<br><br>At Emirates, Strategic Planning is an essential part of our business and its success. We are a customer-focused organisation who is committed to developing comprehensive insights and recommendations to enhance our strategic operations. Our data-driven approach and dedication to quality drives our accomplishments and is demonstrated across our planning groups.<br><br>The Network Optimisation and Schedules Integration Manager will manage and represent Commercial Planning as the stake holder unit at the Network Control Centre (NCC), providing direction and support to ensure Commercial issues are appropriately addressed and resolved. Be jointly responsible for planning and decision making process at the NCC to ensure that the commercial objectives and overall corporate objectives are achieved with a focus on quick schedule recovery.<br><br>Design and develop operating procedures, process manuals and initiate new processes to carry out schedule adjustments to effectively match supply and demand across the Emirates route network to achieve higher revenue potential and cost savings. Lead, plan and organise to integrate long-term and short-term schedules in Central Schedule Repository (CSR) as this forms the fundamental source for updating Emirates flight schedules in all relevant systems.<br><br>In This Role, You Will<br><br>Generic: Audit the performance of the Network Optimisation & Charters Controllers (NO&CC) and provide instant decisions to all operational issues which need commercial input. Devise procedures, checklists, write and update business process manuals as well as provide professional expertise to NO&CCs to make time-bound critical decisions in order to capitalise revenue making opportunities and achieve significant cost savings through timely implementation of aircraft swaps and extra flights. Independently identify flights with high and low demand, review aircraft re-assignment options and recommend solutions to adjust capacity on a per flight basis, per route basis where seat supply is constrained in order to achieve unbudgeted incremental revenue and enhanced profits. Influence relevant stakeholders and take their input to develop alternatives in order to gain buy-in for changes. Establish the pattern of aircraft swaps and formulate trends to provide strategic decision making processes to senior management on the changing market dynamics so that future Operating Plans can be fine-tuned to take cognizance of such demand. Independently monitor weak performing/loss making flights and lead tactical price changes with commercial operations, where appropriate. Influence and negotiate with Area Managers/Sale Managers, SVP-COs and MCBDs to improve loads, failing which, recommend flight cancellation or downsizing of aircraft thereby mitigating the losses. Effectively seek and negotiate, on behalf of Manager Network Optimisation & Charters, with various aeronautical authorities/airport slot coordinators and ground service providers to obtain landing/handling permissions for operation of extra flights, charter flights and aircraft gauge changes. These ad-hoc operations are vital contributors for incremental revenues/profits. Manage tactically and create spare aircraft time to launch extra-sections during periods of high season and major world events like Haj, Umrah, Nowroz, Dubai Shopping Festival, Dubai Summer Surprise, Chinese New Year, etc., whilst simultaneously ensuring that schedule integrity is maintained. Manage the production of Emirates public timetables on a seasonal basis. Direct OAG timetable production house in the UK to ensure Emirates schedules are captured correctly and Emirates online and interline connectivity is built to provide maximum product exposure to the travelling public. Coordinate with the printers on design and layout of the timetables to enhance the visibility of Emirates? network and new city-pairs resulting in higher revenue potential. Specialized: (NCC/Network Optimisation) Steer the activities of all operational stakeholders, viz. Engineering Planning, Operations/Hub Control, Flight Dispatch, Crew Scheduling, Airport Services, Sky Cargo and DNATA, towards realization of incremental revenue/cost saving opportunities arising from aircraft reassignment/extra flights. Effective and timely coordination with these stakeholders will result in capitalisation of market demand and maximum utilisation of spare aircraft time leading to higher profits. Manage, evaluate and address all operational constraints and issues which could impact the commercial objectives of the company and co-ordinate to implement recovery plans assessing the revenue and cost benefits of such decisions. Identify threats and opportunities that may arise during any disruptions or deviations and be able to lead and provide direction to the Area/Airport Managers at the outstations to minimise service failures and customer inconvenience. Represent Commercial Planning at the FDU (Flight Disruption Unit) as and when it is activated for major schedule disruption, diversions etc. and also represent on all contingency response plans in the event of a serious aircraft incident or accident, heading up the Incident Support Units where applicable. Project manage charter flights throughout its life cycle, extend support to Manager Network Optimisation and Charters with the price quote and provide valuable inputs for an efficient charter operation, covering all commercial and operational aspects. These flights are of high business value and hence need skilful negotiations with internal and external stake holder to ensure efficient and smooth operations. Evaluate and manage the night curfew and slot constrains at various airports and co-ordinate with airport and regulatory authorities to obtain slot confirmation, landing/take-off permission of all aircraft which are off-schedule and re-plan the flights in order to comply, in case of deviations, with the local requirements and effectively manage the continued increase in slot constrained airports. Failure in complying with the regulatory requirements invites fines to the airline and possible loss of historic slot. Specialized: (Business Systems) Plan, develop and coordinate with EGIT to ensure ENCOM (Emirates Network & Capacity Optimisation Module), CSR (Central Schedule Repository) and other Network Optimisation systems are fully functional, are in line with the latest technological advancements and are capable of meeting Emirates' future business requirements. ENCOM and CSR are critical Tier-2 applications supporting many other departments in efficient management of Emirates' schedules and smooth functioning of the entire Airline. Conduct internal surveys of various other systems in the company that completely rely on schedule information sourced from Planning and direct EGIT to develop electronic links between these systems so that Emirates flight schedules are synchronised continuously to eliminate errors. This is of paramount importance given the criticality of the systems and their impact on revenue generation. Design and develop procedures to establish fool proof data filtration process in CSR and prevent leakage of confidential information and avoid exposure of company plans prematurely to the competition. Control the display of new destinations and new aircraft types in all internal and external systems in line with company confidentiality policies and at the same time configure systems to dynamically announce new destinations, schedule/aircraft changes at short notice to make the most commercial impact. Direct EGIT to develop ENCOM's Commercial Request Module, Extra Flight Request Module and Charter Flight Module that will be implemented across Emirates sales offices worldwide. This will add efficiencies and open additional revenue earning opportunities for the company. Impart training and audit the usage of systems to identity shortfalls and initiate process improvement. Direct EGIT to develop ENCOM's Commercial Request Module, Extra Flight Request Module and Charter Flight Module that will be implemented across Emirates sales offices worldwide. This will add efficiencies and open additional revenue earning opportunities for the company. Impart training and audit the usage of systems to identity shortfalls and initiate process improvement.<br><br>Qualification<br><br>To be considered for this role you must meet the below requirements:<br><br>Degree or Honours (12+3 or equivalent)8+ Years in Commercial/Sales/Research/Analysis Experience in Airline Industry specifically in Network optimisation/flight scheduling. Sound knowledge of flight scheduling, passenger charter sales, airline operations, aviation regulations. A broad based knowledge of commercial, operational and financial aspects of the airline industry. Excellent knowledge of IT systems. Excellent verbal and written communication skills. IATA SSIM chapter 4 - Standard schedules message procedures. IATA SSIM chapter 6 - Airport slot co-ordination procedures. IATA SSIM chapter 7 - Presentation and transfer of schedule data set. Computer literate with expertise in flight scheduling systems and thorough knowledge of IATA scheduling guidelines and electronic data transfer mechanisms.<br><br>At Emirates, we’re committed to helping our people grow and thrive. If you're ready for a rewarding and challenging career, apply today and become part of our world-class team.<br><br>Salary & benefits<br><br>Competive Salary<br><br>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website emiratesgroupcareers.com. Further information on what it's like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section
<p>Our client is a retail CFD and FX brokerage headquartered in Dubai and licensed under the Saint Lucia Financial Services Authority. The platform runs on MetaTrader 5 with a Centroid CS360 bridge and is positioned to serve retail clients across South Asia and Africa through an Introducing Broker–led acquisition model. They are scaling rapidly in 2026 and need a finance leader who can build and own the accounting function from day one — not maintain someone else's ledger.
THE ROLE
This is the senior accounting hire for the brokerage. You will own the books, the controls, the regulatory reporting, and the day-to-day cash and reconciliation cycle that keeps a CFD broker solvent and compliant. You will work directly with the CEO, Chairman, and Risk on the numbers that drive every operational decision — client fund balances, P&L by trading book, IB commission accruals, PSP settlement positions, and FSA capital adequacy.
In addition to the brokerage, you will be the dedicated accountant for the founding family's personal balance sheet — a multi-asset portfolio spanning real estate, listed equities, commodities, private investments, and other holdings. The brokerage and the family books must be kept strictly separate, but both sit under your ownership. This is a single integrated role, not two part-time ones.
This is not a back-office bookkeeping role. It requires some who can build up an appropriate chart of accounts, lock down segregation of client money, close the month on time, produce financial statements the regulator and the auditor will sign off on, and simultaneously maintain a clean, audit-ready picture of the owners' personal wealth.
KEY RESPONSIBILITIES
Books, Ledger & Month-End
* Own the chart of accounts, journal templates, trial balance, and general ledger across operating accounts, client money accounts, and IB commission liability accounts.
• Run a clean monthly close within 10 business days, including accruals, prepayments, FX revaluation, and intercompany eliminations where applicable.
• Produce statutory financial statements in line with IFRS for the St. Lucia entity and any future regulated subsidiaries.
Client Money & Fund Segregation
• Maintain daily reconciliation of client money balances across MT5 (per Centroid bridge data), the CRM wallet ledger, and the segregated client bank/PSP accounts. Any variance must be identified and resolved same-day.
• Enforce CASS-equivalent client money rules as required by the St. Lucia FSA: segregation, trust account designations, and timely client money calculations.
• Produce the daily client money report and escalate any breach to the CFO and Chief Compliance Officer immediately.
PSP, Bank & Crypto Settlement Reconciliation
• Run daily reconciliations across all payment rails — card PSPs, bank wires, and crypto rails (CoinsPaid and any future crypto PSPs) — matching CRM deposit and withdrawal records to PSP settlement files and bank statements.
• Track chargebacks, PSP rolling reserves, FX conversion spreads, and processor fees. Build a monthly PSP cost analysis to inform routing decisions.
• Handle crypto deposit and withdrawal accounting, including stablecoin valuation, on-chain confirmation matching, and treatment of crypto-to-fiat conversion gains and losses.
Trading P&L & Risk-Aligned Reporting
• Produce daily P&L by trading book (A-book pass-through, B-book retained risk where applicable), spread markup capture, swap revenue, commission revenue, and overnight financing.
• Reconcile trading P&L feeds from MT5 and the bridge against the GL — every cent of client deposits, trades, and settlement movements must tie out to the books.
• Work with the Dealing Desk and Risk to ensure hedging activity, LP settlement, and B-book exposure are correctly recorded and not double-counted.
IB Commission Accounting
• Own the IB commission accrual and payout cycle: validate CRM-calculated commissions, post accruals, manage the IB liability ledger, and process payouts on schedule.
• Ensure IB tier movements and multi-level partner structures are reflected accurately in the books and that no commission is paid out twice or missed.
Regulatory & Audit
• Prepare FSA financial returns and capital adequacy reporting on the regulator's required cadence. Maintain the working files that support every line of those returns.
• Manage the annual external audit end to end: schedules, lead schedules, audit queries, and final sign-off.
• Liaise with Compliance on AML transaction monitoring data, PEP and sanctions screening logs, and the audit trail Compliance and the regulator will request.
Treasury & Cash Management
• Run operational cash forecasts, manage the corporate banking relationship once active, and ensure liquidity is sufficient to cover client withdrawals, LP margin calls, and operating expenses.
• Monitor the firm's working capital position and flag funding requirements to the CFO with at least 30 days of forward visibility.
Family Office — Owners' Personal Accounting
• Maintain a clean, separate set of books for the personal assets and liabilities of the founding family. The brokerage entity ledger and the family books are strictly ring-fenced and never commingled.
• Produce a consolidated personal balance sheet and net worth statement covering real estate holdings (UAE and international), listed equities and managed portfolios, commodities (physical and paper positions), private investments, business equity stakes, cash and bank balances, and personal liabilities including mortgages and financing.
• Reconcile each asset class to its source of truth — title deeds and rent rolls for real estate, broker statements for equities, vault receipts or futures statements for commodities, cap tables for private holdings — and update valuations on a defined cadence (monthly for liquid, quarterly for illiquid).
• Track rental income, dividends, interest, capital gains, and FX impact across the family portfolio, with monthly performance reporting to the owners.
• Manage personal expense flows where they intersect with investment activity, ensuring clean separation between corporate, brokerage, and personal transactions at the bank-account and entity level.
• Coordinate with the family's external advisors — real estate agents, brokers, lawyers, and tax counsel — to gather the supporting documentation needed for the personal books.
• Maintain absolute discretion in handling personal financial information. This is non-negotiable.
Controls, Process & Systems
• Build and document internal financial controls: segregation of duties, approval matrices, payment authorization workflows, and journal posting controls.
• Own the accounting software stack (Xero, QuickBooks, NetSuite, or similar — final selection to be confirmed) and the integration points to the CRM and the bridge for automated GL feeds.
• Scale the finance function as the brokerage scales — both in headcount and in geographic footprint as additional licenses are added.</p><p>WHAT YOU NEED TO BRING
Must-Have
• A professional accounting qualification: ACCA, ACA, CPA, CA, or CIMA. Fully qualified, not part-qualified.
• Minimum 5 years post-qualification experience, of which at least 2 must be in a regulated retail CFD, forex, or securities brokerage. This is non-negotiable. Generic corporate accounting experience does not substitute for brokerage finance experience.
• Direct hands-on experience with MT4 or MT5 P&L data, trade ledgers, and the reconciliation between platform data and the GL.
• Working knowledge of client money segregation rules under FCA CASS, CySEC, ASIC, or equivalent frameworks.
* Knowledge of the St. Lucia FSA framework is a strong plus.
• Demonstrated ownership of a monthly close cycle and statutory financial statement preparation under IFRS.
• PSP and crypto-rail reconciliation experience, including crypto deposit accounting and stable coin treatment.
• Advanced Excel — pivot tables, lookups, and the ability to build a daily reconciliation pack from raw exports without a BI tool.
Strong Preference
• Experience setting up the finance function at a new brokerage from a blank ledger — chart of accounts design, software selection, controls build.
• Familiarity with CRM platforms used in the FX industry (Syntellicore, FXBO, Brokeret, Trader's Room) and the data exports they produce.
• Experience working with a Centroid, oneZero, or PrimeXM bridge data feed.
• Prior involvement in an external audit at a CFD or FX broker, ideally as the in-house lead.
• Experience accounting for a family office, HNW individual, or private investment portfolio — including real estate, listed securities, and alternative assets.
• UAE or wider GCC residency and ability to work on-site in Dubai. We are not building a remote finance function.
Personal Attributes
• High personal integrity. Client money is held in trust. They need someone who treats it that way without being asked.
• Tolerance for ambiguity. They are pre-launch — process documentation will be written by you, not handed to you.
• Operator mindset. You should be comfortable digging into MT5 trade reports, PSP settlement files, and bank statements yourself rather than waiting for someone to summarise them.
• Discretion. You will see every number in the business and every number on the family's personal balance sheet. That stays in the room. Always.
WHAT SUCCESS LOOKS LIKE
First 90 days
• Chart of accounts approved, accounting software selected and configured, opening balances posted, daily client money reconciliation running cleanly, and the first monthly close completed within 10 business days. Full month-end close in 7 business days, all PSP and crypto rails reconciling daily without manual intervention, IB commission cycle running on auto-accrual, and the first FSA financial return filed without queries.
First 6 months
• First full statutory audit completed cleanly with no material findings. Finance function staffed and structured to support a 10x increase in client volume.
• Step up into a financial controller position managing a team and relevant risk efficiently.</p>
Sim Space serves as an AI Proving Ground where organizations can confidently train, test, and outmaneuver adversaries in any environment. Trusted by allied governments, militaries, enterprises, and research institutions worldwide, Sim Space enables adaptive, AI-ready defenses that stay ahead of evolving threats. Founded in 2015 by experts from U. S. Cyber Command and MIT Lincoln Laboratory, the platform unifies training, testing, and validation in a realistic, live-fire simulation—helping teams evaluate security investments, optimize performance, and compress cyber readiness cycles from months to days.<br><br>Why join Sim Space? We are an organization that is focused on building our culture and mindfully enhancing our atmosphere every day which is why we have collaborated on an integral value system. Our governing philosophy of being Human Centered is deeply embedded within our value system. We apply this philosophy to every one of our internal team members, external clients, and their customers.<br><br>How Do We Work? We believe that people are at the center of everything we do. Sim Space fosters a culture of continuous learning, curiosity, and professional growth. That belief shows up in action: in-house training, internal and external learning platforms, cyber conferences, industry events, and dedicated time for skill development. Our people are empowered to shape their careers - and it shows. Year over year, Sim Space consistently outperforms industry benchmarks in internal mobility, promotions, and total rewards growth.<br><br>Who Thrives Here? We are a team of innovators, protectors, and problem-solvers. We believe diversity of thought and experience fuels better solutions, and we’re committed to building teams that reflect the communities we serve. Whether you’re remote or office-based, you’ll collaborate with talented colleagues across departments and time zones, united by the mission to create a safer digital world.<br><br>We invite you to apply today!<br><br>A Senior META Solution Engineer to help drive Sim Space’s growth across the Middle East, Turkey, and Africa region by serving as a trusted technical advisor to customers, prospects, partners, resellers, and system integrators. Must also be capable of traveling to and from the European region to manage European operations.<br><br>This role requires a technically credible, commercially minded professional who understands the cybersecurity priorities, buying culture, partner ecosystem, and client expectations across META and Europe. The ideal candidate can translate Sim Space’s advanced cyber range capabilities into clear mission value for government, defense, critical infrastructure, energy, financial services, telecommunications, aviation, and large enterprise customers.<br><br>You will partner closely with regional sales, product, customer success, professional services, and partner teams to lead technical discovery, deliver tailored demonstrations, shape evaluations, support RFI/RFP responses, and help customers understand how Sim Space can improve cyber readiness, validate security capabilities, train teams, test technologies, and emulate real-world threats.<br><br>The ideal candidate is fluent in business English and Arabic, with the ability to engage both executive and technical stakeholders across the region. Familiarity with Turkish, French, or additional regional languages is a plus. This individual should be comfortable operating across cultures, engaging senior government and enterprise stakeholders, and representing Sim Space as a regional thought leader through webinars, conferences, executive briefings, and partner-led events.<br><br>What will you be doing as a Senior META Solution Engineer at Sim Space?<br><br>Partner with META sales executives to identify customer needs, shape technical strategy, and articulate Sim Space’s value through tailored demonstrations, technical consultation, and outcome-based discovery. Lead technical sales cycles across the Middle East, Turkey, and Africa region, including discovery, solution mapping, pilot planning, evaluation design, success criteria definition, and technical close support. Lead technical sales cycles across Europe, including discovery, solution mapping, pilot planning, evaluation design, success criteria definition, and technical close support. Translate Sim Space capabilities into regionally relevant customer outcomes across national cyber readiness, sovereign cyber range modernization, adversary emulation, detection engineering, AI security testing, security tool validation, OT/ICS security, and team training. Build credibility with government, defense, energy, oil and gas, financial services, telecommunications, aviation, and critical infrastructure stakeholders by understanding their operating environments, security priorities, and procurement cultures. Work directly with regional resellers, system integrators, MSSPs, consulting partners, and strategic channel partners to support joint opportunities, partner enablement, customer demonstrations, and go-to-market execution. Design and deliver compelling technical demonstrations that show how Sim Space can replicate realistic enterprise, cloud, OT, IT, and hybrid environments for training, testing, validation, and operational readiness. Support RFI/RFP responses by helping create persuasive technical narratives, solution architectures, capability mappings, and value-based responses tailored to META customer requirements. Serve as a regional thought leader by supporting webinars, conferences, executive briefings, partner events, and customer-facing content focused on cyber ranges, AI-enabled security, adversary emulation, national cyber resilience, and cyber readiness. Act as a feedback bridge between META customers, European customers, regional partners, Sim Space product teams, and professional services to ensure customer requirements and market needs are captured and communicated clearly. Support renewals, expansions, and long-term customer success by helping customers understand additional use cases, broader platform value, and paths to operational maturity.<br><br>Other Requirements<br><br>Minimum 4+ years in cybersecurity solution engineering, pre-sales, technical consulting, cyber range operations, security architecture, or related customer-facing technical roles. Strong familiarity with the META cybersecurity market, including regional buying patterns, customer expectations, partner dynamics, and public/private sector security priorities. General familiarity with the European cybersecurity market, including regional buying patterns, customer expectations, partner dynamics, and public/private sector security priorities. Fluent business English and Arabic communication skills, with the ability to brief senior executives, technical practitioners, and partner teams clearly and credibly. Familiarity with Turkish, French, or other regionally relevant languages is a plus. Ability to travel up to 25% across the Middle East, Turkey, and Africa region, with the ability to travel freely and efficiently for customer meetings, partner engagements, conferences, and regional events. Existing familiarity with META reseller, European reseller, system integrator, MSSP, consulting, and channel partner communities. Ability to operate effectively across cultures and engage customers in a regionally appropriate, trusted, and commercially mature way. Technical understanding of AI agent operations, cybersecurity operations, security tooling, threat intelligence, adversary emulation, detection engineering, incident response, cloud security, enterprise architecture, and/or OT/ICS security. Proven ability to define measurable success criteria and lead technical evaluations, pilots, proof-of-concepts, or enterprise platform demonstrations. Self-driven, collaborative, and mission-oriented, with a passion for helping customers strengthen cyber resilience against advanced threats.<br><br>We’re proud to offer a competitive and comprehensive package designed to support your well-being, growth, and success:<br><br>Compensation. Base salary range: $135,000 - $190,000 reflecting our confidence in your expertise and impact, with the opportunity for commission tied to company performance and individual contributions. Health & Wellness. Comprehensive medical, dental, and vision benefits, plus savings plans—coverage starts on day one! Mental Health Support. Access to company-paid counseling, coaching, and resources for you and your family through Spring Health. Financial Well-Being. Plan for your future with a 401(k)-retirement savings plan featuring a company match. Flexible Time Off. Take the time you need with unlimited vacation and dedicated health & wellness days. Sim Space provides flexible solutions to meet the diverse work-life needs of team members. Parental Leave. Paid leave plans to support you and your loved ones during life’s most important moments. Ownership Opportunities. Equity stock options at hire, with annual performance-based grants—become an invested stakeholder in our shared success. Referral Rewards. Earn $1,500–$3,500 for every qualified hire through our employee referral program. Peloton Interactive Wellness Program. Full- and partial- subsidized membership plans and equipment discounts to help you reach your personalized fitness goals. Continuous Learning. Access a Linked In Learning membership to prioritize your personal and professional development. Social Connections. Monthly reimbursements for meaningful connections with teammates through our Social Space Community. Extra Perks. Legal plan coverage, pet insurance, wellness reimbursements, and more to simplify life’s details.<br><br>Join Sim Space and enjoy benefits that enhance your career, health, and happiness!<br><br>Sim Space Is An Equal Opportunity Employer<br><br>In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.<br><br>Sim Space is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.<br><br>Research shows that women and people from underrepresented groups only apply to jobs if they meet all of the qualifications. However, no one ever meets 100% of the qualifications. Sim Space encourages you to break that statistic and to apply. We look forward to your application!<br><br>We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact careers@simspace.com.<br><br>Sim Space does not accept unsolicited resumes from employment agencies.<br><br>Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Managerial</strong></p><ul><li><p>Maintaining sufficient inventory of material supplies and equipment for performance of duties</p><ul><li><p>Reporting shortage of materials to supervisor at earliest convenience, maintaining records for ordering and replenishments</p></li></ul></li></ul><p><strong>Technical</strong></p><ul><li><p>Performs all managerial functions common to the department level either directly or on a delegation basis to assigned personnel.</p><ul><li><p>Provides consultative services through the participation of the over-all development of pharmacy services policies, procedures, and standards in addition to the continued patient care evaluation program as related to drug use and effectiveness.</p></li><li><p>Assures the adherence to approved and accepted ethical and professional practice throughout the services by maintaining the proper storage, preparation, and dispensation of all drugs, chemical and biological, and by careful monitoring, either personally or as delegated and routine inspection and review of relate records and documents and monthly reports.</p></li><li><p>Administers field-wide control for the standard procedures as related to storing, handling, recording, dispensing and distribution of all regularly stocked and specially prescribed pharmaceuticals.</p></li><li><p>Responsible for procurement, stock maintenance and ledger maintenance of narcotic, controlled & psychotropic drugs. Submits monthly reports to MOH regarding the transactions of full controlled and semi controlled medicines. Submits forecast for annual narcotic requirements based on estimated usage. Reports on a quarterly and annual basis, regarding inventory and usage of all narcotic drugs to Ministry of Health. All other related correspondence is dealt with through the appropriate channels, as required.</p></li><li><p>Directs the design and preparation of the publication of drug formulary every year as a reference of all available and approved drugs for all medical personnel. Reviews pharmaceuticals manufacturers’ catalogues and brochures and various professional reference books and articles for use by all medical personnel.</p></li><li><p>Inventory control. Responsible for the physical stocks in the pharmacy and stock maintenance. All LPOs must be initiated for faxing to suppliers. To give reports and explanation to internal and/or external auditors whenever required. To make sure the availability of the medicines as per the formulary.</p></li><li><p>Serves as a Co-chairman to the Pharmacy and Therapeutics Committee and advising on matters pertaining to criteria of treatment, cost, and correct usage of drugs in the administration of patient care, etc.</p></li><li><p>Acts and makes immediate decisions upon receipt of any circular/ letter issued by the Ministry of Health recommending withdrawal and/or discontinuation of any medication, or to report any unexpected adverse effects.</p></li><li><p>Assures, either personally or as delegated, that all employees receive mandatory fire safety, infection control and/or other in-house educational training, in accordance with regulations.</p></li><li><p>Keeps informed as to current developments in the field and keeps staff up to date through group discussions, lectures, and in-service training.</p></li><li><p>Collaborates with other departmental personnel in planning programs for total patient care.</p></li><li><p>Plans and maintains master work schedules necessary for required performance of all Department functions, including leaves of absence, vacations, holiday, and weekend schedules.</p></li><li><p>Develops and maintains professional quality standards and makes recommendations for Improvement of such standards.</p></li><li><p>Directs the personnel functions of assigned staff including orientation of new employees.</p></li></ul><br></li></ul><p><strong>Quality and Safety</strong></p><ul><li><p>Promoting and maintaining quality in all services and ensure continuous quality improvement measures are in place. Conduct method evaluation/ development as per standard policies and procedures</p><ul><li><p>Complying with all safety and quality control programs and procedures as applicable</p></li><li><p>Complying with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infections</p></li><li><p>Ensuring that safety procedures and quality assurance tests are maintained within all sections</p></li><li><p>Comply and support clinical audit processes within the service and report on these as agreed </p></li><li><p>Communicating in a professional and courteous manner with patients, family and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders and communicate status. </p></li></ul></li></ul><p><strong>Continuous Education</strong></p><ul><li><p>Participating in education sessions for department staff, doctors and nurses on the safe and secure handling of equipment, i.e teaching, induction, peer review, case studies, and clinical presentations</p><ul><li><p>Participating in department programs/ committees, various hospital committees, and staff meeting (when requested) </p></li><li><p>Participating in the orientation and training of new employees</p></li><li><p>Maintaining professional knowledge by attending lectures, seminars or on-line education sessions</p></li><li><p>Completing and maintaining all regulatory requirements including licensure and certification and other mandatory training within established time frames.</p></li><li><p>The ability to apply technical skills, together with a demonstrable knowledge of and interest in sciences, such as anatomy, physiology and physics;</p></li></ul></li></ul><p><strong>Occupational Safety and Health Management Systems </strong></p><br><ul><li><p>Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements</p><ul><li><p>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports</p></li><li><p>Attend applicable OSH/Infection control training programs, mock drills and awareness programs</p></li><li><p>Comply with reasonable OSH instructions, policies and safe working procedures </p></li><li><p>Use of appropriate personal protective equipment and safety systems. </p></li><li><p> Be familiar with emergency and evacuation procedures </p></li><li><p> Not wilfully or recklessly endanger anyone’s health and safety </p></li><li><p>Comply with Waste management procedures and policies. Reduce, Reuse, Recycling of waste as much as possible. </p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills. </p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul></li></ul><p><strong>Prevention and Control of Infection (PCI): </strong></p><p><strong><u> </u></strong></p><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy to always maintain the highest possible standards of cleanliness, thus reducing the risk of infection in patients, staff and visitors. </p><ul><li><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, always</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & licensure</strong></p><ul><li><p>Education and training. Pharmacists must earn a Pharmacy Degree from an accredited college or school of pharmacy.</p><ul><li><p>Five (5) years of experience in hospital pharmacy and/or clinical pharmacy, including at least five (2) years in pharmacy administration.</p></li><li><p>Current license in country of origin with DHA license to practice in U.A.E.</p></li><li><p>Good command of English. Arabic is desirable but not essential.</p></li><li><p>Thorough knowledge of DHA policies and regulations regarding pharmaceuticals. Ability to gain the confidence of and work with all levels in the medical services, applicable departments, and the Dubai Municipality officials and /or their representatives.</p></li></ul></li></ul><p><strong>Experience required in addition to the Qualifications mentioned above</strong></p><p><strong>Required:</strong></p><p><strong>Currently licensed in country of origin and with DHA license to practice in Dubai U.A.E.</strong></p><br><p><strong>Specialist Certification</strong></p><p><strong>Required: </strong>NA</p><p><strong>Desired: </strong>NA</p><p><strong>Additional requirements</strong></p><br><ul><li><p>Self-motivation and the ability to work under pressure;</p><ul><li><p>Fluent spoken and written English. Spoken Arabic is advantageous but not essential.</p></li><li><p>A supportive and caring disposition;</p></li><li><p>Adaptability and good time management skills;</p></li><li><p>Confidence in dealing with stressful situations;</p></li><li><p>IT competencies.</p></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Managerial</strong></p><ul><li><p>Maintaining sufficient inventory of material supplies and equipment for performance of duties</p><ul><li><p>Reporting shortage of materials to supervisor at earliest convenience, maintaining records for ordering and replenishments</p></li></ul></li></ul><p><strong>Technical</strong></p><ul><li><p>Performs all managerial functions common to the department level either directly or on a delegation basis to assigned personnel.</p><ul><li><p>Provides consultative services through the participation of the over-all development of pharmacy services policies, procedures, and standards in addition to the continued patient care evaluation program as related to drug use and effectiveness.</p></li><li><p>Assures the adherence to approved and accepted ethical and professional practice throughout the services by maintaining the proper storage, preparation, and dispensation of all drugs, chemical and biological, and by careful monitoring, either personally or as delegated and routine inspection and review of relate records and documents and monthly reports.</p></li><li><p>Administers field-wide control for the standard procedures as related to storing, handling, recording, dispensing and distribution of all regularly stocked and specially prescribed pharmaceuticals.</p></li><li><p>Responsible for procurement, stock maintenance and ledger maintenance of narcotic, controlled & psychotropic drugs. Submits monthly reports to MOH regarding the transactions of full controlled and semi controlled medicines. Submits forecast for annual narcotic requirements based on estimated usage. Reports on a quarterly and annual basis, regarding inventory and usage of all narcotic drugs to Ministry of Health. All other related correspondence is dealt with through the appropriate channels, as required.</p></li><li><p>Directs the design and preparation of the publication of drug formulary every year as a reference of all available and approved drugs for all medical personnel. Reviews pharmaceuticals manufacturers’ catalogues and brochures and various professional reference books and articles for use by all medical personnel.</p></li><li><p>Inventory control. Responsible for the physical stocks in the pharmacy and stock maintenance. All LPOs must be initiated for faxing to suppliers. To give reports and explanation to internal and/or external auditors whenever required. To make sure the availability of the medicines as per the formulary.</p></li><li><p>Serves as a Co-chairman to the Pharmacy and Therapeutics Committee and advising on matters pertaining to criteria of treatment, cost, and correct usage of drugs in the administration of patient care, etc.</p></li><li><p>Acts and makes immediate decisions upon receipt of any circular/ letter issued by the Ministry of Health recommending withdrawal and/or discontinuation of any medication, or to report any unexpected adverse effects.</p></li><li><p>Assures, either personally or as delegated, that all employees receive mandatory fire safety, infection control and/or other in-house educational training, in accordance with regulations.</p></li><li><p>Keeps informed as to current developments in the field and keeps staff up to date through group discussions, lectures, and in-service training.</p></li><li><p>Collaborates with other departmental personnel in planning programs for total patient care.</p></li><li><p>Plans and maintains master work schedules necessary for required performance of all Department functions, including leaves of absence, vacations, holiday, and weekend schedules.</p></li><li><p>Develops and maintains professional quality standards and makes recommendations for Improvement of such standards.</p></li><li><p>Directs the personnel functions of assigned staff including orientation of new employees.</p></li></ul><br></li></ul><p><strong>Quality and Safety</strong></p><ul><li><p>Promoting and maintaining quality in all services and ensure continuous quality improvement measures are in place. Conduct method evaluation/ development as per standard policies and procedures</p><ul><li><p>Complying with all safety and quality control programs and procedures as applicable</p></li><li><p>Complying with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infections</p></li><li><p>Ensuring that safety procedures and quality assurance tests are maintained within all sections</p></li><li><p>Comply and support clinical audit processes within the service and report on these as agreed </p></li><li><p>Communicating in a professional and courteous manner with patients, family and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders and communicate status. </p></li></ul></li></ul><p><strong>Continuous Education</strong></p><ul><li><p>Participating in education sessions for department staff, doctors and nurses on the safe and secure handling of equipment, i.e teaching, induction, peer review, case studies, and clinical presentations</p><ul><li><p>Participating in department programs/ committees, various hospital committees, and staff meeting (when requested) </p></li><li><p>Participating in the orientation and training of new employees</p></li><li><p>Maintaining professional knowledge by attending lectures, seminars or on-line education sessions</p></li><li><p>Completing and maintaining all regulatory requirements including licensure and certification and other mandatory training within established time frames.</p></li><li><p>The ability to apply technical skills, together with a demonstrable knowledge of and interest in sciences, such as anatomy, physiology and physics;</p></li></ul></li></ul><p><strong>Occupational Safety and Health Management Systems </strong></p><br><ul><li><p>Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements</p><ul><li><p>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports</p></li><li><p>Attend applicable OSH/Infection control training programs, mock drills and awareness programs</p></li><li><p>Comply with reasonable OSH instructions, policies and safe working procedures </p></li><li><p>Use of appropriate personal protective equipment and safety systems. </p></li><li><p> Be familiar with emergency and evacuation procedures </p></li><li><p> Not wilfully or recklessly endanger anyone’s health and safety </p></li><li><p>Comply with Waste management procedures and policies. Reduce, Reuse, Recycling of waste as much as possible. </p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills. </p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul></li></ul><p><strong>Prevention and Control of Infection (PCI): </strong></p><p><strong><u> </u></strong></p><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy to always maintain the highest possible standards of cleanliness, thus reducing the risk of infection in patients, staff and visitors. </p><ul><li><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, always</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & licensure</strong></p><ul><li><p>Education and training. Pharmacists must earn a Pharmacy Degree from an accredited college or school of pharmacy.</p><ul><li><p>Five (5) years of experience in hospital pharmacy and/or clinical pharmacy, including at least five (2) years in pharmacy administration.</p></li><li><p>Current license in country of origin with DHA license to practice in U.A.E.</p></li><li><p>Good command of English. Arabic is desirable but not essential.</p></li><li><p>Thorough knowledge of DHA policies and regulations regarding pharmaceuticals. Ability to gain the confidence of and work with all levels in the medical services, applicable departments, and the Dubai Municipality officials and /or their representatives.</p></li></ul></li></ul><p><strong>Experience required in addition to the Qualifications mentioned above</strong></p><p><strong>Required:</strong></p><p><strong>Currently licensed in country of origin and with DHA license to practice in Dubai U.A.E.</strong></p><br><p><strong>Specialist Certification</strong></p><p><strong>Required: </strong>NA</p><p><strong>Desired: </strong>NA</p><p><strong>Additional requirements</strong></p><br><ul><li><p>Self-motivation and the ability to work under pressure;</p><ul><li><p>Fluent spoken and written English. Spoken Arabic is advantageous but not essential.</p></li><li><p>A supportive and caring disposition;</p></li><li><p>Adaptability and good time management skills;</p></li><li><p>Confidence in dealing with stressful situations;</p></li><li><p>IT competencies.</p></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>هل أنت مستعد/ة لتكون في طليعة عالم الأزياء الفاخرة في قلب دبي؟</p><p>تبحث <strong>بربري (Burberry)</strong> عن مستشارين ومستشارات عملاء إماراتيين شغوفين للانضمام إلى فرق العمل في متجري <strong>مول الإمارات</strong> و<strong>دبي مول</strong>. هذه فرصتك لتصبح سفيراً لواحدة من أشهر العلامات التجارية الفاخرة في العالم، وتقديم تجارب استثنائية لا تُنسى لعملائنا المميزين.</p><p>هدفك الوظيفي</p><p>بصفتك مستشار/ة عملاء في بربري، ستكون مسؤولاً عن بناء علاقات قوية ومستدامة مع العملاء، ومشاركتهم لحظاتهم المهمة، وابتكار تجارب شخصية تعكس أعلى معايير الفخامة التي تتميز بها بربري. كما ستكون جزءاً من فريق يقود استراتيجية <strong>Burberry Forward</strong> من خلال الجمع بين التميز في الخدمة وتحقيق النجاح التجاري.</p><p>المهام والمسؤوليات</p><p>التفاعل مع العملاء</p><ul><li><p>بناء والحفاظ على علاقات قوية مع العملاء من خلال الاهتمام الشخصي والمتابعة المستمرة.</p></li><li><p>استقطاب العملاء الجدد والمحافظة على العملاء الحاليين لتنمية قاعدة عملائك الخاصة وقاعدة عملاء المتجر.</p></li><li><p>تنظيم وإدارة المواعيد الخاصة للعملاء لتعزيز الولاء، وزيادة تكرار الشراء، وتحقيق مبيعات إضافية.</p></li><li><p>فهم تفضيلات العملاء لتقديم النصائح المتعلقة بالتنسيق والأزياء وبناء خزانة الملابس المناسبة، بالإضافة إلى تعزيز فرص البيع المتقاطع.</p></li><li><p>الاحتفاء بالمناسبات والمحطات المهمة في حياة العملاء لتعزيز الارتباط والولاء للعلامة التجارية.</p></li><li><p>المحافظة على سجلات دقيقة للعملاء وضمان تقديم تجربة استثنائية داخل المتجر.</p></li></ul><p>التميز في الخدمة والمبيعات</p><ul><li><p>تحقيق أهداف المبيعات الفردية وأهداف المتجر ومؤشرات الأداء التجارية.</p></li><li><p>تقديم تجربة خدمة فاخرة بالاعتماد على معرفتك بأزياء بربري ومنتجاتها وتراثها العريق.</p></li><li><p>إرشاد العملاء خلال كامل رحلة التسوق في بربري، من الانطباع الأول وحتى المتابعة بعد الشراء.</p></li><li><p>تقديم خدمات ما بعد البيع بكفاءة لتعزيز الولاء طويل الأمد.</p></li><li><p>دعم عمليات المتجر بما في ذلك إدارة المخزون، وإعادة تعبئة المنتجات، والعرض البصري للمنتجات.</p></li><li><p>المساهمة في بناء بيئة عمل تعاونية وملهمة داخل الفريق.</p></li></ul><p>من نبحث عنه؟</p><ul><li><p>شخصية أصيلة وواثقة وشغوفة بعالم الأزياء الفاخرة.</p></li><li><p>مبدع/ة في أساليب البيع والتفاعل مع العملاء.</p></li><li><p>يسعى/تسعى دائماً إلى تحقيق التميز في كل تفاعل مع العملاء.</p></li><li><p>على دراية بالثقافة المحلية ويتمتع/تتمتع بمهارات تواصل قوية باللغة العربية، وتُعد اللغة الإنجليزية ميزة إضافية.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>إجادة اللغة العربية بطلاقة، وتُعد إجادة اللغة الإنجليزية ميزة إضافية.</p></li><li><p>فهم جيد لعمليات البيع بالتجزئة، ومعرفة بالمنتجات، وإلمام بالسوق والمنافسين.</p></li><li><p>الرغبة في العمل ضمن بيئة تركز على خدمة العملاء وتقديم تجربة استثنائية لهم.</p></li></ul><p>لماذا بربري؟</p><ul><li><p>العمل مع واحدة من أرقى العلامات التجارية الفاخرة في العالم.</p></li><li><p>الحصول على فرص حصرية للتعرف على أحدث صيحات الموضة والتنسيق والتجارب الثقافية.</p></li><li><p>الانضمام إلى فريق عمل داعم وعالي الأداء يحتفي بالاختلاف والتميز الفردي.</p></li><li><p>فرص للتطور المهني والنمو الوظيفي داخل دولة الإمارات وعلى المستوى الدولي.</p></li></ul><p>تفاصيل إضافية</p><ul><li><p>تتوفر فرص <strong>دوام كامل</strong> و<strong>دوام جزئي</strong>.</p></li><li><p>قدّم طلبك اليوم وكن جزءاً من إرث بربري العريق في دبي.</p></li></ul><p><strong>بربري جهة توظيف توفر تكافؤ الفرص، حيث يتم التعامل مع جميع الطلبات الوظيفية على قدم المساواة، ويتم التوظيف بناءً على المهارات والخبرات فقط.</strong></p><p></p></section>