Insurance Coordinator Jobs - Dubai UAE
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Company Description Property Shop Investment (PSI) was established in 2007 and is recognized as the No. 1 and largest private real estate company in Abu Dhabi & Dubai. With a dedication to sustainable performance and dynamic growth, PSI has developed a prominent brand in the UAE Real Estate Market. Known as a platinum Real Estate Company, PSI aims for the highest achievements and provides a wide range of Real Estate Services to exceed expectations and inspire people. We are committed to delivering a hassle-free Real Estate experience while governing our path towards continuous success.<br>Role Description-To oversee and manage all operational functions related to sales support, CRM systems, call center, and lead management. The Operations Manager ensures seamless coordination between sales, marketing, tech, and customer support, while supervising platforms and tools used across the company. This role plays a critical part in ensuring efficiency, lead quality, and system reliability.<br> RESPONSIBILITIES Manage and oversee the daily activities of the Operations team, including CRM coordinators, lead owners, and call center staff. Supervise and ensure optimal use of all lead management systems, including “My Leads,” Convolo, Brightcall, and other integrated platforms. Oversee call center operations, ensuring quality, responsiveness, and proper call routing to sales teams. Coordinate the lead rotation schedules among agents and ensure fair, timely distribution in line with availability and performance. Follow up with Sales Managers on lead feedback, campaign performance, and opportunities for optimization. Liaise with the Marketing and Web Development teams to ensure proper integration of website generated leads into CRM and sales systems. Deliver CRM system training for all new joiners, ensuring they understand lead tracking, follow-up processes, and reporting protocols. Monitor the accuracy and completeness of CRM data, proactively identifying gaps or irregularities in agent input or system flow. Open and manage support tickets for technical bugs or issues, coordinating directly with the Acceleration Team in Jordan for timely resolution. Escalate recurring problems, user complaints, or system concerns to top management with actionable summaries and proposed solutions. Generate regular reports on operational performance, lead movement, system usage, and call center productivity. Support cross-functional collaboration between Sales, Marketing, IT, and HR to ensure operational alignment and smooth user experience. Ensure compliance with internal processes and timelines, identifying operational risks and addressing bottlenecks proactively.<br>Qualifications Bachelor’s degree in Business Administration, Operations Management, or a related field Previous Real Estate experience is mandatory. Minimum 5–7 years of experience in operations, with at least 2–3 years in a managerial role. Experience in managing cross-functional platforms and coordinating with tech teams is an advantage. Strong leadership and team management abilities. Excellent knowledge of CRM systems and lead management tools (e.g., My Leads, Convolo, Brightcall). High attention to detail, process orientation, and analytical thinking. Strong interpersonal and communication skills. Problem-solving mindset with the ability to manage time-sensitive escalations effectively. Proficiency in Microsoft Office Suite and reporting tools. Must have a good command of the English language, strong oral and written communication skills
About the Role DEAL Holdings is seeking a Head of Marketing & Communications to lead marketing, communications, PR and brand activation across our diverse portfolio of hospitality, F&B, wellness, retail and lifestyle businesses.<br>You will develop and deliver integrated marketing strategies for the corporate Group, individual brands and operating locations - ensuring each holds a distinct market position while aligning with DEAL Holdings' vision, commercial objectives and growth strategy.<br>Working closely with the Head of PMO & Brand Activations, Head of Brand Development and the Executive Leadership Team, you will lead all pre-opening marketing, launch campaigns, brand activations, PR and customer engagement initiatives for new concepts, new locations, refurbishments, repositioning projects, acquisitions and strategic partnerships. <br>This role manages simultaneous programmes across multiple brands and sites, ensuring every project launches on time, on budget and with maximum commercial impact - supporting our continued expansion across the UAE, Kingdom of Saudi Arabia and selected international markets.<br>As custodian of brand reputation, you will ensure every customer touchpoint consistently reflects the quality, values and positioning of DEAL Holdings and its portfolio.<br>Key Responsibilities<br>Strategic Leadership<br>Develop and implement the Group Marketing & PR strategy, aligned to commercial objectives and growth plans. Prepare annual marketing strategies and budgets across all brands. Build long-term brand positioning and identify opportunities to grow market share and customer acquisition. Support acquisitions, new brand launches and market-entry strategies. Drive innovation across marketing, customer engagement and communications. Measure marketing effectiveness and continuously improve ROI.<br>Corporate Marketing & PR<br>Execute the corporate marketing strategy and build the Group's reputation and leadership profile. Develop corporate communications, presentations and investment collateral. Manage Group PR, executive communications, press releases and corporate announcements. Drive employer branding and manage corporate social media. Coordinate participation in industry events and conferences. Develop crisis communication plans and protect Group reputation.<br>Brand Marketing<br>Develop individual strategies for each Group-owned and international brand. Maintain each brand's positioning while ensuring Group alignment. Oversee annual marketing calendars, seasonal campaigns and promotions. Manage loyalty and CRM programmes and drive customer acquisition and retention. Coordinate cross-brand marketing opportunities and ensure consistency across every touchpoint. <br>Multi-Brand & Multi-Site Portfolio<br>Manage marketing performance across Group-owned brands, international licensed brands, hospitality, F&B, wellness and retail concepts, existing and new locations, and temporary activations and pop-up concepts. Prioritise resources across simultaneous projects while maintaining quality and commercial focus. <br>Launches & Activations<br>Develop launch strategies for all new brands and locations, working with the Head of PMO & Brand Activations and Head of Brand Development. Deliver integrated pre-opening campaigns, brand awareness campaigns prior to opening, opening events, VIP launches and media previews. Coordinate influencer and PR campaigns; produce pre-launch photography, video and content. Prepare launch budgets and critical paths aligned to project programmes. Ensure marketing deliverables are completed before operational handover; measure launch performance against KPIs. Support refurbishments, repositioning and rebranding initiatives.<br>Expansion & Market Activation<br>Deliver market-entry strategies across existing and emerging markets. Support international collaborations, pop-ups and promotional partnerships. Adapt campaigns to local markets while maintaining Group standards. Manage agency relationships across multiple territories. <br>Public Relations <br>Develop annual PR strategies and manage external agencies. Build media and industry relationships; secure editorial coverage across print, digital and broadcast. Coordinate interviews, executive profiling and award submissions. Monitor public perception, manage reputation and lead crisis communications. <br>Digital Marketing<br>Lead website strategy, SEO/SEM, paid digital, Meta and Google advertising. Oversee social media, CRM campaigns, email marketing and database growth. Drive marketing automation, digital analytics and online reputation management. <br>Creative & Content <br>Oversee campaign artwork, brand identity, photography, videography, advertising creative, social and website content, sales collateral, presentations and internal communications. Ensure all creative reflects the positioning of DEAL Holdings and each brand. <br>Commercial Marketing<br>Partner with Operations and Commercial teams to grow revenue, customer frequency, average spend, reservations, occupancy, event bookings, loyalty and guest engagement.<br>Partnerships & Sponsorships<br>Build strategic relationships with media, tourism authorities, malls, hotels, lifestyle brands, influencers and corporate partners to drive brand awareness and commercial value.<br>Leadership & People Development<br>Lead, coach and develop the Marketing & PR team and build a high-performance culture. Conduct performance reviews, develop succession plans and promote cross-department collaboration.<br>Financial Responsibilities Responsible for annual marketing budgets, advertising expenditure, PR retainers, agency contracts, campaign budgets, creative production budgets, event budgets, sponsorship investment and digital marketing expenditure. Monitor campaign ROI, control agency budgets, negotiate supplier contracts and produce monthly marketing performance reports.<br>Decision-Making Authority Authorised to develop marketing strategies, approve campaign concepts and creative direction, select agencies, manage budgets within delegated authority and lead PR responses. Escalation required for major brand repositioning, significant unbudgeted expenditure, crisis communications, strategic partnerships and corporate reputation matters.<br>Knowledge Brand Strategy; Marketing Communications; Public Relations; Digital Marketing; CRM & Loyalty; Consumer Behaviour; Hospitality Marketing; Retail Marketing; Performance Marketing; Marketing Analytics; Brand Development; Project Launch Planning. <br>Direct Reports Marketing Manager; PR & Communications Manager; Digital Marketing Manager; Brand Marketing Managers; Social Media Manager; Content & Creative Manager; Graphic Designers; CRM & Loyalty Executive; Marketing Coordinators; and external marketing, PR and creative agencies. <br>Key Performance Indicators Brand: awareness growth, consistency, compliance, customer perception, share of voice. Marketing: campaign ROI, customer acquisition and retention, loyalty and CRM growth, website traffic, digital conversion, social engagement. Launch: on-schedule delivery, marketing readiness before opening, attendance targets, post-launch commercial performance. PR: media coverage, PR value, executive profiling, industry recognition and awards. Commercial: revenue growth attributable to marketing, contribution to sales, ROI, budget compliance, cost efficiency.<br>Qualifications Essential: Bachelor's Degree in Marketing, Communications, Business Administration or related discipline. Preferred: Master's Degree; CIM qualification; Digital Marketing, Google Analytics or Meta Blueprint certification.<br>Experience Minimum 10 years' marketing experience, including 5+ years in a senior leadership role. Multi-brand hospitality, lifestyle, retail or F&B experience across multiple locations. Proven track record launching new brands and venues, and managing agencies and partners. Corporate and consumer marketing experience; GCC experience preferred; international launch exposure advantageous.<br>Core Competencies Strategic thinking, commercial acumen, executive presence, decision-making, innovation and coaching. Creative, collaborative, customer-focused, results-driven, adaptable, influential, resilient and detail-oriented.
https://www.twobirds-onestone.ae/<br>HUMAN RESOURCES VISIONWe will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honest and ethical in everything we do.<br>POSITION PURPOSETo assist and enable employees under your control to consistently achieve product and service delivery standard and ensure a high degree of guest care. To comply with restaurant policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls. As F&B Team Leader you are responsible to supervise and head the service operation within the restaurant during specific shifts, aiming for the highest possible customer satisfaction, cost efficiency and profitability.<br>ESSENTIAL FUNCTIONSOrganize and conduct pre-shift and departmental communication meetings for share with the associates all relevant information such as occupancy, menu changes, daily schedule and work assignments Ensure the tidy and good appearance of him/herself and his/her subordinates Work closely with the team / Guest Relations / Front Office and other key service departments Monitor duty schedules for the respective team Work within the team to prepare all mise-en-place according to 24 hours’ service requirements Report any damage or maintenance defects report cleanliness and maintenance issues to the immediate Manager Personally communicate all complaints/issues to the Assistant Outlet Manager and F&B Operations Manager Excellent knowledge of the menu in order to answer guests’ queries Attend regular training sessions according to Training plan Responsible for all the keys/access cards Performs any other duties as requested by the Management Support in generation of new ideas for service and products that will maintain a competitive and leading edge over competitive set Assist Assistant Manager in training new team members<br>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel such as provide direct service to guests as needed, including, but not limited to, delivering orders, bussing, general clerical/cashier duties and service support to other dining venues when requested.<br>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace;Must be able to read and write to facilitate the communication process;Requires good communication skills, both verbal and written;Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary;Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer;Ability to dialogue informally and effectively with all co-workers, in one-on-one or small group settings, through clear articulation of ideas and active listening;Awareness of the importance on non-verbal communications in interaction with others;Knowledge of hotel food and beverage operations;Knowledge of food and alcoholic beverages;Must possess basic computational ability;Must possess basic computer skills;Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.<br>QUALIFICATION STANDARDSWe do expect that you do have the experiences/ behaviors below. You:Have the ability to effectively communicate with other departments;Embrace and value operational guidelines and brand standards;Have the ability to plan and prioritize in order to achieve deadlines;Are adaptable to the ideas of different cultures, settings and situations;Enjoy working in a team setting;Do build lasting relationships with internal and external customers;Have immaculate personal presentation e.g. grooming and conversational ability;Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;Have knowledge of hotel computer systems and other IT related applications;Uphold ethical business practices.<br>EDUCATION AND EXPERIENCEBachelor degree required in addition to a minimum of three years food and beverage service background.<br>PSYCHICAL CONDITION REQUIRED FOR YOUR ROLEThis job often requires sitting behind a computer for extended periods of time;This job often requires standing or walking for extended periods of time;This job often requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity;This job often requires to:Be able to lift up to 5.5kg on a regular and continuing basis;Be able to lift trays of food or food items weighing up to 11kg frequently;Be able to push and pull carts and equipment weighing up to 90kg occasionally. Be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. This job requires operating computers and computerized equipment.<br>EMPLOYMENT CONDITIONSThis job may require you to work on holidays and/ or weekends;This job may require you to work a shift other than a day shift, including first, second, and split or overnight shift;This job often requires extended hours beyond a typical work week;This job requires you to conform to a conservative, formal grooming, attire and jewelry policy that will be monitored on a regular basis and may be addressed as seen fit by your manager;Sheraton Grand Hotel has a very strong commitment to safety and requires that you follow safety procedures closely;Our hotel has a no-tolerance policy regarding unlawful discrimination and harassment, and requires that you follow our anti-discrimination and anti-harassment policies. This job requires a well-paced ability to maneuver between functions occurring simultaneously.
Experience: 1–6 Years Reports To: Zone Lead (Emirate) Languages: English and Arabic Location: UAE<br>Key Responsibilities Provide end-to-end on-site IT support for assigned sites, acting as the primary technical point of contact for site users and leadership. Provide first- and second-line technical support for end-user devices, classroom/AV technology, printers, peripherals, computer labs, and related IT infrastructure. Manage and resolve incidents and service requests within defined SLAs and business/academic priorities, including reactive support for P1/P2 incidents and escalation to L2/L3 teams with complete diagnostics. Perform on-site remote-hands activities for servers, network equipment, and other infrastructure under the direction of central L2/L3 teams. Support day-to-day administration of local Windows Server infrastructure, including health checks, patching, service restarts, print/file services, event log reviews, AD replication checks, backup verification, capacity monitoring, and basic troubleshooting. Conduct routine server-room checks covering environmental conditions, UPS status, backup jobs, physical equipment health, cabling, and infrastructure capacity. Perform delegated Active Directory administration, including account unlocks, password resets, group membership updates, computer object management, and joiner/mover/leaver activities. Provide first-line network support, including switch-port identification and checks, basic port configuration, structured cabling, patch-panel activities, access-point replacement, and Wi-Fi/LAN troubleshooting. Manage the device lifecycle, including provisioning, imaging, configuration, software deployment validation, refresh programmes, bulk deployments, decommissioning, and examination/lab configurations. Support computer labs and ensure readiness for daily operations and examination sessions, including pre-examination checks and standby support. Ensure the operational availability and readiness of AV and classroom technology across teaching spaces. Provide floor-walking and user support for Microsoft 365 and Teams to teaching and administrative staff. Maintain accurate asset registers, CMDB records, spares, consumables, network documentation, infrastructure records, site runbooks, and other relevant IT documentation. Manage local IT spares inventory and reconcile stock with the regional Stores function as required. Coordinate on-site vendor, OEM, and logistics activities, including engineer access, supervision, coordination, and completion/sign-off. Manage incident and service-request queues across assigned sites, prioritising activities based on SLA requirements and business/academic impact. Identify recurring issues and provide structured handover to Service Desk and Problem Management teams to support continual service improvement. Support major incident coordination and critical examination periods as required. Work effectively within shift/extended-hours rotations and provide cross-coverage with other field engineers to ensure uninterrupted site support. Support across infrastructure, server/network, server-room, end-user, AV, and classroom technology domains, with the ability to provide cross-functional support. Prepare site-level service reports covering ticket volumes, SLA performance, operational risks, capacity constraints, and other relevant service metrics. Escalate recurring issues, service risks, capacity constraints, and site requirements to the Zone Lead or appropriate central support teams.<br>Required Technical Skills Windows 10/11: Hands-on experience in deployment, imaging, troubleshooting, and Windows estate management. Windows Server 2016/2019/2022: Working knowledge of day-to-day administration, health monitoring, patching, role/service management, troubleshooting, backup and restore. Active Directory & Group Policy: Experience with user and computer administration, password resets, account unlocks, group membership, delegated OU permissions, and basic GPO troubleshooting. Microsoft 365: Hands-on support experience with Outlook, Teams, One Drive, Share Point, and Exchange Online. Networking: Good understanding of TCP/IP, DNS, DHCP, VLANs, switch/access-point configuration, Wi-Fi troubleshooting, structured cabling, and basic firewall concepts. Deployment & Imaging Tools: Experience with SCCM, Microsoft Intune, imaging/task sequences, software deployment, or equivalent endpoint management tools. Backup & Restore: Experience with backup-job monitoring, restore operations, media handling, and enterprise backup environments. Hardware Troubleshooting: Hands-on break-fix experience with desktops, laptops, thin clients, servers, printers, and scanners. Experience with Dell, HP, or Lenovo environments is preferred. AV & Classroom Technology: Experience supporting interactive panels, projectors, visualisers/document cameras, classroom audio, computer labs, auditoria, and other teaching-space technology. ITSM Tools: Experience with incident/request management, ticket logging, categorisation, updates, closure, queue management, SLA tracking, and service reporting.<br>Education & Certifications Diploma or Bachelor's degree in IT, Computer Science, or a related discipline. Microsoft certification such as MCSA, MCSE, MD-102, or equivalent is preferred. CCNA or equivalent networking certification is an advantage. ITIL Foundation certification is preferred. Comp TIA A+ or Microsoft Fundamentals certification is preferred.<br>Education Sector Experience Prior experience supporting schools, universities, colleges, or other education-sector IT environments is a strong advantage. Familiarity with academic-calendar-driven service demand, examination periods, classroom technology, computer labs, and safeguarding requirements will be considered favorably.<br>Other Requirements English and Arabic: Bilingual communication skills are required. Valid UAE Driving Licence: Mandatory. Own vehicle is preferred due to the roving/mobile nature of the role. Strong self-management, time management, and route-planning skills with the ability to work with minimal supervision. Comfortable working independently across multiple locations and managing competing priorities. Willingness to work school-term shift patterns, extended hours, and examination-period support as required. Valid/clean police clearance: Mandatory for deployment at school premises, subject to client requirements. Understanding of child safeguarding and professional conduct requirements when working in educational environments. Strong stakeholder-facing and communication skills, with the ability to interact professionally with school leadership, staff, vendors, and central IT teams. Comfortable supporting and maintaining local server, network, end-user, and classroom technology environments. Ability to work effectively as part of a field engineering team with disciplined shift handovers and cross-coverage. Strong troubleshooting capability across multiple IT domains, with deeper expertise in at least one area such as Server/Network or EUC/AV, along with working knowledge of the other.
<p><strong>Leadership & Technology Strategy</strong></p><p>As the Technology Director, you will provide strategic leadership for the organization's technology function, ensuring technology capabilities support business growth, operational resilience, innovation, and regulatory compliance.</p><p>Key responsibilities include:</p><ul><li><p>Define and execute the long-term technology strategy, covering enterprise applications, software engineering, infrastructure, cloud platforms, cybersecurity, enterprise architecture, and IT service management.</p></li><li><p>Develop the organization's cloud adoption strategy, ensuring cloud and hybrid environments align with security, regulatory, data sovereignty, performance, and cost optimization objectives.</p></li><li><p>Lead, develop, and mentor multidisciplinary technology teams responsible for software delivery, infrastructure, security, operations, and user support while establishing clear ownership, accountability, succession planning, and governance.</p></li><li><p>Provide executive oversight on critical technology decisions including enterprise architecture, major incidents, change governance, cybersecurity exceptions, technology investments, and vendor selection.</p></li><li><p>Establish departmental objectives, KPIs, and performance metrics to ensure consistent delivery of high-quality technology services and business outcomes.</p></li><li><p>Promote innovation and continuous improvement initiatives that enhance operational efficiency and support evolving business priorities.</p></li><li><p>Develop, maintain, and enforce technology governance, policies, standards, and operating procedures that align with ISO 27001, ISO 22301, PCI DSS, UAE Information Assurance Standards, applicable UAE regulatory requirements, and other relevant industry frameworks.</p></li><li><p>Design an effective operating model that optimizes internal resources, managed services, outsourced partners, robotic process automation (RPA), and AI-enabled capabilities to maximize efficiency.</p></li><li><p>Manage strategic technology vendors and partners, working closely with Legal and Procurement to ensure contracts, deliverables, commercial terms, and service performance meet organizational expectations.</p></li><li><p>Prepare and manage annual technology operating and capital budgets while supporting investment decisions for strategic technology initiatives.</p></li><li><p>Strengthen governance by proactively addressing audit observations, improving internal controls, and embedding risk awareness across all technology operations.</p></li><li><p>Conduct periodic Risk and Control Self-Assessments (RCSA) to evaluate control effectiveness, identify improvement opportunities, and coordinate enterprise risk reporting.</p></li><li><p>Act as Secretary of the Information Security Committee, contribute to executive leadership forums, and represent the Technology function in regulatory, industry, and cross-functional initiatives.</p></li></ul><br><p><strong>Technology Delivery & Project Governance</strong></p><p>The successful candidate will oversee the complete technology delivery lifecycle, ensuring projects are delivered efficiently, securely, and in alignment with business priorities.</p><p>Responsibilities include:</p><ul><li><p>Direct the full Software Development Life Cycle (SDLC), from business analysis and solution design through development, testing, deployment, release, and production support.</p></li><li><p>Champion modern DevSecOps practices and delivery automation to improve productivity, governance, traceability, and solution quality.</p></li><li><p>Manage technology portfolios, development roadmaps, delivery capacity, and resource planning to ensure priorities remain aligned with organizational objectives.</p></li><li><p>Implement rigorous quality assurance practices that minimize production defects and improve solution reliability.</p></li><li><p>Govern enterprise change management processes by ensuring appropriate approvals, documentation, traceability, rollback planning, and risk management.</p></li><li><p>Ensure every technology initiative has clearly defined scope, ownership, success measures, delivery milestones, governance structures, and risk registers.</p></li><li><p>Monitor third-party performance against contractual obligations, service level agreements, security requirements, and key performance indicators while coordinating with Legal and Procurement.</p></li></ul><br><p><strong>Operations & Service Excellence</strong></p><p>You will be responsible for ensuring secure, resilient, and highly available technology operations across enterprise infrastructure, platforms, and business-critical services.</p><p>Key responsibilities include:</p><ul><li><p>Lead the design, implementation, maintenance, and continuous improvement of enterprise infrastructure, networks, systems, and technology platforms.</p></li><li><p>Drive operational excellence through advanced monitoring, intelligent automation, AI-enabled observability, proactive alerting, and predictive analytics to maximize availability and performance.</p></li><li><p>Monitor infrastructure capacity, scalability, utilization, and performance to proactively resolve issues before business impact occurs.</p></li><li><p>Chair the Change Advisory Board (CAB), ensuring technology releases and production changes are implemented safely with minimal operational disruption.</p></li><li><p>Continuously optimize enterprise systems, operational processes, and technology platforms to improve governance, efficiency, and risk management.</p></li><li><p>Enhance IT service management by improving ticketing processes, workflow automation, service delivery, and stakeholder experience.</p></li><li><p>Lead the complete incident management lifecycle, including detection, prioritization, communication, resolution, root cause analysis, lessons learned, and preventive actions.</p></li><li><p>Ensure infrastructure, applications, and technology platforms comply with approved security standards, hardening requirements, and enterprise patch management processes.</p></li><li><p>Oversee vulnerability management, threat intelligence, SIEM/SOC operations, cybersecurity monitoring, and incident response readiness to protect critical assets.</p></li><li><p>Ensure appropriate data protection controls are maintained through encryption, key management, Data Loss Prevention (DLP), and privacy controls.</p></li><li><p>Maintain accurate technology asset inventories, software licensing records, and lifecycle management processes to optimize investment and compliance.</p></li><li><p>Govern enterprise Identity and Access Management (IAM), ensuring appropriate access controls, periodic reviews, and alignment with security and risk requirements.</p></li><li><p>Develop and maintain enterprise disaster recovery, resilience, and business continuity capabilities to ensure critical technology services remain recoverable and aligned with organizational risk appetite.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Education & Qualifications</strong></p><p>Required</p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.</p></li><li><p>Fluency in English.</p></li><li><p>Fluency in Arabic.</p></li><li><p>Strong leadership and people management capabilities.</p></li><li><p>Excellent communication, presentation, and stakeholder engagement skills.</p></li><li><p>Strong influencing and negotiation abilities.</p></li></ul><p>Preferred</p><ul><li><p>Master's degree or postgraduate qualification in Information Technology or a related field.</p></li><li><p>Relevant professional certifications and industry specializations.</p></li></ul><p><strong>Experience & Knowledge</strong></p><p>The ideal candidate will demonstrate:</p><ul><li><p>At least 10 years' experience in a senior technology leadership role reporting directly to executive management (N-1 or N-2).</p></li><li><p>Experience managing P&L responsibilities and strategic technology investment decisions.</p></li><li><p>A proven record of improving IT performance and operational effectiveness.</p></li><li><p>Demonstrated success leading large technology teams and delivering enterprise-wide technology strategies.</p></li><li><p>Experience within highly regulated financial services, information services, fintech, or other technology-driven industries.</p></li><li><p>Strong understanding of enterprise technology architecture and business applications.</p></li><li><p>Experience delivering enterprise technology products and platforms.</p></li><li><p>Ability to leverage technology to improve customer experience and business value.</p></li><li><p>Strong background in enterprise project and program delivery.</p></li><li><p>Proven success leading digital transformation initiatives.</p></li><li><p>Commercial awareness with experience managing strategic vendor relationships and technology contracts.</p></li><li><p>Experience delivering complex organizational and technology change programmes.</p></li><li><p>Strong vendor governance and performance management experience.</p></li></ul><p><strong>Core Competencies</strong></p><p>The successful candidate will demonstrate the ability to:</p><ul><li><p>Lead high-performing teams while contributing as a member of the executive leadership team.</p></li><li><p>Manage multiple priorities within a fast-paced, evolving environment.</p></li><li><p>Operate independently while exercising sound judgment and accountability.</p></li><li><p>Build trusted relationships and influence senior stakeholders.</p></li><li><p>Make timely, informed decisions under pressure.</p></li><li><p>Apply structured, analytical, and commercially focused problem-solving techniques.</p></li><li><p>Foster a culture of innovation, collaboration, transparency, and continuous improvement.</p></li><li><p>Translate strategic business objectives into practical technology solutions.</p></li><li><p>Communicate effectively with executive, business, and technical audiences.</p></li><li><p>Lead organizational change while consistently delivering measurable business value.</p></li></ul></li></ul>
About The Company<br><br>DHL Express is a global leader in logistics, recognized for its commitment to excellence, innovation, and employee development. As part of our Emiratization commitment, we are proud to offer meaningful career opportunities for UAE Nationals that empower them to play a crucial role in a fast-paced, globally connected business. This role offers you visibility, responsibility, and the opportunity to represent one of the most respected brands in the world - while contributing to the UAE’s national vision and economic development.<br><br>Job Purpose<br><br>The PRO Assistant plays a pivotal role in ensuring compliance with local laws and regulations, streamlining administrative processes, and safeguarding the company’s legal standing. The role is vital in maintaining DHL’s reputation as a trusted, professional, and law-abiding global brand operating within the UAE. The position supports the PRO Lead with the full spectrum of document handling, submissions, renewals, and relationship management with UAE government authorities, with an emphasis on proactive engagement and national representation.<br><br>Main Responsibilities<br><br><br> Provide high-quality administrative and operational support to the Local Affairs Manager and Government Relations Team in all matters pertaining to government submissions and compliance. Prepare, verify, and submit documentation required by various UAE government authorities (e.g., salary certificates, access card requests, visa applications, license renewals, permits, and other regulatory documents). Act as DHL's liaison with government departments such as DAFZA, MOHRE, GDRFA, Immigration, Customs, and Free Zone Authorities, ensuring professional and timely processing of requests. Build and maintain effective working relationships with key representatives in government entities to ensure smooth approvals and resolution of issues, positioning DHL as a cooperative and compliant business partner. Monitor regulatory changes and flag updates or potential risks that may impact the business; contribute to internal awareness and adherence to new government protocols. Manage time-sensitive or urgent submissions, including availability during non-working hours or public holidays as required to handle emergency requests. Support government engagement strategies and contribute to initiatives that enhance DHL’s corporate image and alignment with Emirati values and national priorities. Visit government offices as needed to ensure document flow, resolve issues, and provide on-ground support to ensure the continuity of business operations.<br><br><br>Education / Experience / Qualification Requirements<br><br><br> At least 1 year of administration experience. UAE National (Emirati) with a family book. Minimum 1 year of experience in administrative, government relations, or public affairs roles. Strong knowledge of UAE government processes and local regulatory frameworks. Familiarity with UAE Labour Laws and immigration procedures. Fluent in both Arabic and English – written and spoken. Valid UAE driving license and willingness to travel across Emirates as required preferred. Strong interpersonal and communication skills with the ability to interact professionally with external government stakeholders. High sense of confidentiality, discretion, and responsibility.
Company Description Paid Sync.ai is an AI-powered ad management platform that centralizes the entire paid media stack across all major ad channels. The platform lets users manage Google, Meta, Linked In, Tik Tok, Microsoft, Snapchat, Pinterest, Reddit, X, and Open AI Ads, along with key measurement tools like Google Analytics 4, Tag Manager, Search Console, and Merchant Center, through simple conversation. Paid Sync focuses on transparency and control by drafting every change for review and requiring explicit approval before execution. Built by Ahmed Ashraf, a Google Premier Partner in the top 3% globally with over $500M in managed ad spend, Paid Sync is a verified partner with Google, Meta, Linked In, and Tik Tok. Candidates joining Paid Sync.ai will work with a product that blends advanced automation with trusted, human-approved decision-making.<br>Role Description The Interim VP Digital Media is a full-time, remote leadership role responsible for overseeing Paid Sync.ai’s digital media strategy, execution, and performance across all supported ad platforms. This role leads the development of cross-channel paid media plans, sets performance goals, and ensures campaigns are aligned with product positioning and revenue targets. Day-to-day responsibilities include guiding media planning, optimizing campaigns to improve ROAS and efficiency, identifying opportunities to reduce wasted spend, and collaborating with product and engineering teams to refine the AI ad management experience. The Interim VP Digital Media will manage and mentor a distributed team, establish best practices for targeting and measurement, and support client and partner relationships by translating complex digital media outcomes into clear, actionable insights. This role also contributes to thought leadership, helping define the future of AI-driven paid media within Paid Sync.ai’s ecosystem.<br>Qualifications<br> Strong media planning skills with experience designing and managing multi-channel paid media programs. Expertise in marketing and digital strategy, particularly across performance-focused campaigns and growth initiatives. Background in social media marketing and new media, including emerging platforms and AI-driven advertising tools. Proven experience leading digital media teams, setting KPIs, and driving measurable improvements in campaign performance. Hands-on knowledge of major ad platforms (e.g., Google Ads, Meta Ads, Linked In Ads, Tik Tok Ads) and associated analytics tools. Comfort working in a fully remote, fast-paced environment with cross-functional collaboration across product, engineering, and client-facing teams. Strong analytical and data interpretation skills, with the ability to translate complex performance data into strategic recommendations. Excellent written and verbal communication skills suitable for internal leadership and external stakeholder engagement. Previous experience in ad tech, marketing technology, or performance marketing leadership is highly beneficial.
We are Azizi, a leading Dubai-based developer and a passionate team of people driven by the goal of crafting beautiful homes for people living in the UAE. Our portfolio spans across Dubai’s prime residential and commercial destinations, showcasing our commitment to transparency, customer centricity, quality, integrity and adding value through a construction-driven approach.<br>Gardinia Contracting, the fully integrated construction powerhouse behind Azizi Developments, is at the forefront of some of Dubai’s most ambitious real estate ventures. Our team is responsible for delivering iconic projects such as Burj Azizi, poised to become the world’s second tallest tower, and the expansive Azizi Venice master community in Dubai South. From civil works and MEP to interior fit-outs, landscaping, and pools, we manage every detail in-house through a hands-on, quality-first approach. Gardinia is rapidly scaling to support a growing portfolio of luxury residential, commercial, and hospitality developments. If you are ready to be part of the team shaping Dubai’s skyline, your future starts here.<br>As a Site Engineer, you will be responsible to manage execute on-site swimming pool construction works civil, structural, waterproofing, and MEP (filtration, plumbing, electrical) ensuring works are completed per approved drawings, specifications, quality, and safety standards.<br>Responsibilities:Execute pool construction activities on-site: excavation, shuttering, reinforcement, concreting (shell/structure), tiling/finishing, and coping works Supervise waterproofing application and testing (membrane/coating systems) to prevent leakage and ensure structural integrity Oversee installation of pool MEP systems: filtration units, pumps, chlorination/dosing systems, plumbing (suction/return lines), and pool lighting Interpret and implement approved shop drawings, pool design layouts, and specifications; raise RFIs for design clarifications Coordinate with civil, MEP, and landscape teams to manage interface points and avoid execution clashes Plan and monitor daily/weekly progress against the project schedule; report deviations and implement recovery plans Conduct material inspections (tiles, waterproofing membranes, pipework, pumps/filters) against approved submittals Supervise subcontractors, pool specialists, and labor crews; allocate manpower and resources effectively Perform quality checks at each construction stage; manage snag lists, NCRs, and inspection requests (IRFs) Ensure pool commissioning activities are carried out correctly: pressure testing, water balancing, equipment start-up, and pump/filter performance checks Maintain daily site reports, material reconciliation records, progress photos, and as-built documentation<br>Requirements:Bachelor's Degree/Diploma in Civil Engineering or Mechanical Engineering4–8 years of site engineering experience specifically in swimming pool construction/execution, with proven prior employment in a contracting firm (not consultancy-only background) Strong knowledge of pool construction methods, waterproofing systems, filtration/circulation systems, pool hydraulics, and finishing works (tiling, mosaic, natural stone)
Job Summary<br><br>We are seeking a highly experienced and compassionate Female Consultant Breast Surgeon to join our multidisciplinary healthcare team in Dubai. The successful candidate will be responsible for diagnosing and managing both benign and malignant breast conditions, performing advanced breast surgical procedures, and delivering comprehensive, patient-centered care. The role involves close collaboration with radiologists, oncologists, plastic surgeons, pathologists, and other specialists to ensure optimal clinical outcomes.<br><br>Key Responsibilities<br><br>Diagnose and manage a wide range of benign and malignant breast diseases. Conduct comprehensive breast assessments, including clinical examinations, imaging review, and interpretation of diagnostic investigations. Perform breast-conserving surgeries (lumpectomy), mastectomies, sentinel lymph node biopsies, axillary lymph node dissections, and other breast surgical procedures. Evaluate and manage patients with breast lumps, breast pain, nipple discharge, breast infections, and high-risk breast conditions. Participate in multidisciplinary breast cancer meetings to develop individualized treatment plans. Collaborate with radiologists in image-guided biopsies and localization procedures. Coordinate patient care with medical oncologists, radiation oncologists, reconstructive surgeons, pathologists, and allied healthcare professionals. Provide pre-operative counseling, obtain informed consent, and manage post-operative follow-up and long-term surveillance. Educate patients regarding breast cancer screening, early detection, preventive strategies, and treatment options. Maintain accurate and timely medical documentation in accordance with DHA regulations and hospital policies. Participate in clinical audits, quality improvement initiatives, research, and continuing medical education activities. Mentor junior physicians and contribute to departmental education and training programs. Ensure compliance with infection control standards, patient safety protocols, and ethical medical practices.<br><br>Qualifications<br><br>Medical Degree (MBBS or equivalent) from a recognized institution. Completion of a recognized Residency in General Surgery. Fellowship or subspecialty training in Breast Surgery, Oncoplastic Breast Surgery, or Surgical Oncology with a focus on breast diseases. Board Certification or equivalent in General Surgery. DHA Eligibility Letter, DHA License, or eligibility for Consultant licensure in Dubai.<br><br>Experience<br><br>Minimum of 8–10 years of post-specialization experience as a Consultant Breast Surgeon. Extensive experience in breast cancer surgery, benign breast disease management, and oncoplastic surgical techniques. Experience in a dedicated breast unit, tertiary care hospital, or internationally accredited healthcare institution is highly preferred.<br><br>Skills & Competencies<br><br>Advanced expertise in breast surgery and breast disease management. Proficiency in breast-conserving surgery, mastectomy, and oncoplastic surgical techniques. Strong clinical judgment and evidence-based decision-making skills. Excellent communication, empathy, and patient counseling abilities. Ability to work effectively within a multidisciplinary breast care team. Commitment to continuous professional development and clinical excellence. High standards of professionalism, ethics, and patient-centered care. Excellent organizational, documentation, and time-management skills.
Description:We are seeking an innovative and strategic Global Head of Creative Design to lead and elevate our design function across all markets and business units. This role will drive the global creative vision, ensuring the delivery of impactful, user-centric, and brand-consistent experiences across digital and offline touchpoints. The ideal candidate combines exceptional creative leadership with strong business acumen and a passion for building high-performing design teams in a fast-paced, international environment.<br>Key Responsibilities Shape the long-term visual identity strategy for the brand — define what the company should look and feel like globally, ensure every design decision ladders up to business objectives and builds long-term brand equity Lead a complete visual rebrand from brief to delivery — own every stage from strategic alignment and concept through to final system rollout Translate brand positioning and messaging strategy into a distinctive, world-class visual identity that works across every channel and touchpoint Build a comprehensive design system from the ground up — typography, color systems, spacing, component libraries, templates, and governance rules — that the entire creative function executes from Drive execution with the same rigour as strategy — from setting the vision to ensuring the final output meets the standard, you are accountable for the quality of every detail Define and enforce brand standards globally Audit all existing creative output across channels and markets — identify inconsistencies, establish what stays and what changes, and build a clear transition plan Develop and elevate a high-performing design team — set the craft standard, build a culture of accountability, and grow the capabilities of every person in the function Build the brand book as a living, governed document — a system that evolves with the brand and is actively used Own the adoption of the new visual identity across all markets, all channels, and all creative functions — from briefing to execution to quality control Partner with product to ensure visual consistency extends across digital platforms and user experience touchpoints Present brand and design decisions to senior leadership with clarity and confidence — articulate the strategic rationale behind every visual choice Establish design governance processes and workflows that scale — review cycles, approval frameworks, and briefing standards that maintain quality as the function grows<br>Requirements15+ years in design with at least 6 years leading a design function at senior level Hands-on enough to execute and make decisions at component level Has built a design system that a team executes from — typography, color systems, component libraries, templates Has managed and developed senior creative talent Experience working across multi-market, multi-language creative environments Background in media and advertising agencies is recommended; other experience in fintech, healthcare, or premium consumer brands is preferred but not required
We are Azizi, a leading Dubai-based developer and a passionate team of people driven by the goal of crafting beautiful homes for people living in the UAE. Our portfolio spans across Dubai’s prime residential and commercial destinations, showcasing our commitment to transparency, customer centricity, quality, integrity and adding value through a construction-driven approach.<br>Gardinia Contracting, the fully integrated construction powerhouse behind Azizi Developments, is at the forefront of some of Dubai’s most ambitious real estate ventures. Our team is responsible for delivering iconic projects such as Burj Azizi, poised to become the world’s second tallest tower, and the expansive Azizi Venice master community in Dubai South. From civil works and MEP to interior fit-outs, landscaping, and pools, we manage every detail in-house through a hands-on, quality-first approach. Gardinia is rapidly scaling to support a growing portfolio of luxury residential, commercial, and hospitality developments. If you are ready to be part of the team shaping Dubai’s skyline, your future starts here.<br>As a Irrigation Draftsman, you will be responsible to prepare accurate, detailed irrigation drawings and shop drawings for landscape and irrigation systems, ensuring designs comply with project specifications, local authority regulations, and industry standards. The role supports the landscape design and site execution teams by translating irrigation concepts into precise technical drawings for construction and installation.<br>Responsibilities:Prepare irrigation layout drawings, shop drawings, and as-built drawings using Auto CAD (2D/3D) and relevant irrigation design software Develop hydraulic calculations, pipe sizing, and zoning layouts for irrigation networks (drip, spray, bubbler systems) Coordinate with Landscape Architects, MEP teams, and Site Engineers to ensure irrigation designs align with landscape and civil drawings Review and interpret tender drawings, specifications, and BOQs to produce accurate working drawings Prepare irrigation equipment schedules, including valves, controllers, sprinklers, and pumps Incorporate authority requirements (e.g. DEWA, Dubai Municipality, DDA) into irrigation designs where applicable Track drawing revisions and maintain proper documentation and version control Support site teams with drawing clarifications during installation and troubleshoot design-related site issues Ensure drawings reflect water-efficient design principles suited to UAE climate conditions<br>Requirements:Diploma or Degree in Civil/Agricultural Engineering, Landscape Design, or related field Minimum 3–5 years' experience as an Irrigation Draftsman on landscape/irrigation projects Mandatory UAE experience in landscape projects Experience working within a contracting or consultancy firm is required Proficient in Auto CAD; knowledge of irrigation design software (e.g. Rain Bird, Hunter design tools) is an advantage Strong understanding of irrigation hydraulics, pipe networks, and controller programming Familiarity with UAE authority approval processes for landscape/irrigation submissions Good coordination and communication skills to work with cross-functional design and site teams
Delta, founded in 1971, and listed on the Taiwan Stock Exchange, is a global leader in switching power supplies and thermal management products with a thriving portfolio of IoT-based smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across 5 continents.<br><br>Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Best-in-Class World Index (formerly the DJSI World Index of Dow Jones Sustainability™ Indices) for 14 consecutive years. Delta has also won CDP with double A List for 4 times for its substantial contribution to climate change and water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.<br><br>For detailed information about Delta, please visit: www.delta-emea.com<br><br><br><br>Job Description<br><br>This is a standalone senior HR role responsible for managing and overseeing all HR matters across the Middle East and assigned territories, serving as the primary HR point of contact for the business.<br><br>Develop and implement HR strategy and plan aligned with the company’s business direction. Manage the complete employee lifecycle, including recruitment, onboarding, performance management, development, and offboarding. Oversee compensation, benefits, payroll coordination, and HR administration. Arrange employee relations activities and resolve workplace issues professionally and confidentially. Ensure compliance with employment legislation and company policies. Promote and reinforce the company’s core values.<br><br>Qualifications<br><br>Minimum 15 years of progressive HR experience, including proven experience in a senior HR role within the GCC region. Strong understanding of the full employee lifecycle, including recruitment, onboarding, performance management, employee development, offboarding, and local regulation. Excellent interpersonal, communication, negotiation, and problem-solving skills. High level of integrity and professionalism, with the ability to handle confidential and sensitive matters appropriately. Proficient in Microsoft Office Candidates currently based in the UAE with valid residency and work authorization, and strong knowledge of the local HR market, are preferred. Fluent Arabic and English communication skills are required.
Oia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties. We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service. The Leasing Agent plays a key role in managing and promoting rental properties to achieve high occupancy rates and maximize rental income. This role is responsible for generating leasing leads, conducting property viewings, screening prospective tenants, and managing the end-to-end leasing process. As a Leasing Agent, you will act as the primary point of contact for tenants, provide expert guidance on available properties, negotiate lease terms, and ensure a smooth and professional leasing experience while maintaining excellent customer service standards. RESPONSIBILITIESConduct detailed consultations with prospective tenants to understand their housing needs, preferences, and budget. Promote and market available rental properties. Arrange and conduct property viewings, providing accurate and detailed information about units, amenities, and community features. Negotiate lease terms and rental rates while ensuring alignment with company guidelines and market conditions. Maintain up-to-date knowledge of rental market trends, competitor pricing, and local regulations to provide informed advice to clients. Build and maintain strong relationships with tenants, addressing inquiries, concerns, and service requests promptly and professionally. Maintain accurate records of tenant interactions, leasing activity, and contracts using CRM and property management systems. Collaborate with property management, maintenance, and marketing teams to ensure properties are well-presented and ready for leasing. Deliver excellent customer service to enhance tenant satisfaction and retention. Adhere to Health, Safety, and Environment (HSE) regulations and company policies at all times. Undertake additional duties as assigned by management.______3. QUALIFICATIONS & EXPERIENCEA. Educational Requirements / Qualifications Bachelor’s degree in Business Administration, Real Estate, Marketing, or a related field is preferred. B. Experience1–2 years of experience in leasing, real estate, sales, or customer service (real estate or property leasing experience is an advantage). Basic knowledge of leasing procedures, rental laws, and tenant relations is desirable. Experience using CRM systems or property management software is an advantage but not mandatory. C. Skills and Competencies Strong communication and interpersonal skills with a customer-focused approach. Excellent negotiation and persuasion abilities. High level of professionalism and attention to detail. Self-motivated, target-driven, and able to work independently and as part of a team. Strong organizational and time management skills. Ability to work in a fast-paced, competitive leasing environment. Proficiency in using leasing, CRM, and office software tools.
Oia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties. We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service. The Leasing Agent plays a key role in managing and promoting rental properties to achieve high occupancy rates and maximize rental income. This role is responsible for generating leasing leads, conducting property viewings, screening prospective tenants, and managing the end-to-end leasing process. As a Leasing Agent, you will act as the primary point of contact for tenants, provide expert guidance on available properties, negotiate lease terms, and ensure a smooth and professional leasing experience while maintaining excellent customer service standards. RESPONSIBILITIESConduct detailed consultations with prospective tenants to understand their housing needs, preferences, and budget. Promote and market available rental properties. Arrange and conduct property viewings, providing accurate and detailed information about units, amenities, and community features. Negotiate lease terms and rental rates while ensuring alignment with company guidelines and market conditions. Maintain up-to-date knowledge of rental market trends, competitor pricing, and local regulations to provide informed advice to clients. Build and maintain strong relationships with tenants, addressing inquiries, concerns, and service requests promptly and professionally. Maintain accurate records of tenant interactions, leasing activity, and contracts using CRM and property management systems. Collaborate with property management, maintenance, and marketing teams to ensure properties are well-presented and ready for leasing. Deliver excellent customer service to enhance tenant satisfaction and retention. Adhere to Health, Safety, and Environment (HSE) regulations and company policies at all times. Undertake additional duties as assigned by management.______3. QUALIFICATIONS & EXPERIENCEA. Educational Requirements / Qualifications Bachelor’s degree in Business Administration, Real Estate, Marketing, or a related field is preferred. B. Experience1–2 years of experience in leasing, real estate, sales, or customer service (real estate or property leasing experience is an advantage). Basic knowledge of leasing procedures, rental laws, and tenant relations is desirable. Experience using CRM systems or property management software is an advantage but not mandatory. C. Skills and Competencies Strong communication and interpersonal skills with a customer-focused approach. Excellent negotiation and persuasion abilities. High level of professionalism and attention to detail. Self-motivated, target-driven, and able to work independently and as part of a team. Strong organizational and time management skills. Ability to work in a fast-paced, competitive leasing environment. Proficiency in using leasing, CRM, and office software tools.
<p>We are currently seeking energetic, customer-focused, and service-oriented <strong>Customer Service Attendants</strong> to join a leading Parks & Leisure destination in the UAE.
</p><p>The ideal candidate will have a strong hospitality or customer service background and a passion for delivering exceptional guest experiences. Candidates with experience in theme parks, hotels, resorts, entertainment venues, tourism, or customer-facing service environments will be highly preferred.</p><br><p>The Customer Service Attendant is responsible for providing exceptional customer service to visitors and guests throughout the park, assisting with enquiries, ticketing support, attraction information, guest concerns, and ensuring a safe, enjoyable, and memorable experience for all visitors.
</p><p>If you enjoy interacting with guests, resolving enquiries, and creating memorable visitor experiences, we invite you to apply.</p><br><p><strong><u>Guest Experience & Customer Service</u></strong></p><br><ul><li><p>Welcome guests and provide a friendly and professional first impression.</p></li><li><p>Assist visitors with enquiries regarding attractions, events, facilities, directions, and services.</p></li><li><p>Deliver exceptional customer service at all times.</p></li><li><p>Proactively engage with guests to enhance their overall experience.</p></li><li><p>Support guests with special requests and accessibility requirements.</p><br></li></ul><p><strong><u>Information & Assistance</u></strong></p><ul><li><p>Provide accurate information regarding park operating hours, events, promotions, and attractions.</p></li><li><p>Guide guests to various attractions, facilities, restaurants, and amenities.</p></li><li><p>Assist with lost and found enquiries and guest concerns.</p></li><li><p>Support visitors during peak periods and special events.</p><br></li></ul><p><strong><u>Complaint Handling & Service Recovery</u></strong></p><ul><li><p>Address guest complaints and service issues professionally.</p></li><li><p>Escalate complex issues to supervisors when required.</p></li><li><p>Maintain a positive and solution-oriented approach when handling concerns.</p></li><li><p>Ensure guest satisfaction through effective issue resolution.</p><br></li></ul><p><strong><u>Ticketing & Reservation Support</u></strong></p><ul><li><p>Assist guests with ticket validation, bookings, reservations, and membership enquiries.</p></li><li><p>Provide information on packages, promotions, and special events.</p></li><li><p>Support admission and guest registration activities when required.</p><br></li></ul><p><strong><u>Operational Support</u></strong></p><ul><li><p>Assist with crowd management and queue line control.</p></li><li><p>Support event operations and guest activities.</p></li><li><p>Coordinate with operations, attractions, security, housekeeping, and maintenance teams.</p></li><li><p>Assist in managing guest flow within the park.</p><br></li></ul><p><strong><u>Health, Safety & Compliance</u></strong></p><ul><li><p>Follow all company HSE policies and procedures.</p></li><li><p>Monitor guest safety and report hazards immediately.</p></li><li><p>Assist during emergency situations and evacuation procedures.</p></li><li><p>Ensure compliance with company policies and service standards.</p><br></li></ul><p><strong><u>Administrative Duties</u></strong></p><ul><li><p>Maintain guest service records and incident reports.</p></li><li><p>Prepare daily operational logs when required.</p></li><li><p>Record customer feedback and suggestions for service improvement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Diploma, Degree or equivalent.</p></li><li><p>Certification in Hospitality, Tourism, Customer Service, or Business Administration is an advantage.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 1-3 years of experience in Customer Service, Guest Relations, Hospitality, Tourism, Retail, Theme Parks, Entertainment, Hotels, or Leisure Operations.</p></li><li><p>Hospitality and customer-facing experience preferred.</p></li><li><p>UAE experience is an advantage.</p></li></ul><p><strong>Skills & Competencies</strong></p><ul><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong customer service orientation.</p></li><li><p>Ability to handle difficult situations professionally.</p></li><li><p>Positive attitude and professional appearance.</p></li><li><p>Problem-solving and conflict resolution skills.</p></li><li><p>Ability to work in a fast-paced environment.</p></li><li><p>Team player with strong organisational skills.</p></li><li><p>Basic computer and MS Office knowledge.</p></li></ul><p><strong>Preferred Candidates</strong></p><ul><li><p>Experience in Theme Parks, Water Parks, Hotels, Resorts, Entertainment Venues, Airports, or Leisure Attractions.</p></li><li><p>Multilingual candidates (Arabic) will be an added advantage.</p></li><li><p>Immediate joiners preferred.</p></li></ul>
???? We're Hiring: Marine Safety Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a maritime-focused organization committed to promoting safe, compliant, and sustainable marine operations through industry-leading safety practices, risk management, and operational excellence. Our distributed teams collaborate across Marine Operations, Health & Safety, Environmental Management, Compliance, Port Operations, Engineering, Fleet Management, Regulatory Affairs, Training, and Executive Leadership to ensure the highest standards of maritime safety and resilience. The Role We are seeking an experienced Marine Safety Manager to lead marine safety programs, regulatory compliance initiatives, and operational risk management strategies. The ideal candidate will oversee maritime safety systems, vessel operations, incident prevention, emergency preparedness, and cross-functional collaboration while ensuring compliance with international maritime standards and promoting a strong safety culture. Key Responsibilities Develop and implement marine safety strategies, safety management systems (SMS), and operational safety frameworks aligned with organizational objectives and maritime regulations. Lead marine safety programs covering vessel operations, offshore activities, port operations, navigation safety, marine risk management, emergency response, and environmental protection. Collaborate with Marine Operations, Health & Safety, Environmental Management, Compliance, Port Operations, Engineering, Fleet Management, Regulatory Affairs, Training, Legal, and Executive Leadership to strengthen maritime safety performance. Oversee compliance with international maritime conventions, including International Maritime Organization (IMO) requirements, International Safety Management (ISM) Code, SOLAS, MARPOL, and applicable UAE maritime regulations. Conduct marine risk assessments, hazard identification studies, job safety analyses (JSA), navigation risk reviews, vessel inspections, safety audits, and operational readiness assessments. Develop and maintain marine safety procedures, emergency response plans, safety manuals, incident reporting frameworks, and operational guidelines. Investigate marine incidents, near misses, accidents, and non-conformities while identifying root causes and implementing corrective and preventive actions (CAPA). Coordinate emergency preparedness activities including drills, crisis response exercises, search and rescue readiness, and marine incident management. Support vessel operators, crews, contractors, and marine service providers in implementing safety standards and improving operational performance. Develop and deliver marine safety training programs, toolbox talks, safety campaigns, and competency development initiatives. Monitor key performance indicators (KPIs) including marine incident rates, lost time injury frequency rate (LTIFR), safety observations, audit findings, regulatory compliance, emergency drill performance, vessel inspection results, and corrective action closure rates. Conduct marine safety audits, compliance reviews, benchmarking studies, regulatory assessments, and continuous improvement initiatives. Ensure compliance with UAE maritime regulations, IMO standards, classification society requirements, occupational health and safety standards, environmental regulations, and organizational governance policies. Manage marine safety budgets, inspection providers, classification societies, safety consultants, training providers, and strategic safety improvement initiatives. Drive digital transformation initiatives through artificial intelligence (AI)-powered safety analytics, digital vessel monitoring, predictive risk assessment, incident management platforms, remote inspections, workflow automation, and business intelligence solutions. Utilize DNV Veracity, ABS MyFreedom, Lloyd’s Register digital platforms, Marine Traffic, Fleet Mon, SAP, Microsoft 365, Power BI, Tableau, incident management systems, vessel management software, and safety management platforms to monitor marine safety performance and generate actionable insights. Prepare executive dashboards, marine safety reports, incident investigations, compliance assessments, vessel performance reviews, risk evaluations, and strategic recommendations for senior leadership. Lead, mentor, and develop marine safety officers, HSE specialists, vessel inspectors, operational teams, and cross-functional stakeholders while fostering a culture of safety, accountability, collaboration, and continuous improvement. Requirements Bachelor's degree in Marine Engineering, Nautical Science, Maritime Studies, Occupational Health & Safety, Environmental Management, Engineering, or a related field. Master's degree in Maritime Management, Marine Engineering, Safety Management, Risk Management, Business Administration (MBA), or a related discipline is highly advantageous. Professional certifications such as Certified Safety Professional (CSP), NEBOSH International Diploma, International Safety Management (ISM) certification, STCW qualifications, ISO 45001 Lead Auditor, ISO 14001 certification, or equivalent are preferred. Minimum 5 years of experience in marine safety, maritime operations, vessel management, offshore safety, port operations, HSE management, or related roles. At least 2 years of experience managing marine safety programs, vessel safety operations, maritime compliance initiatives, or multidisciplinary safety teams preferred. Strong understanding of maritime safety regulations, vessel operations, marine risk assessment, emergency response, incident investigation, safety management systems, environmental protection, and regulatory compliance. Experience with marine safety systems, vessel management software, incident reporting platforms, Microsoft Office Suite, Power BI, Tableau, safety analytics tools, and compliance management systems. Familiarity with AI-powered safety analytics, predictive maintenance technologies, digital vessel monitoring, remote inspection technologies, maritime cybersecurity, autonomous vessel safety systems, and advanced marine technologies is highly advantageous. Strong leadership, communication, stakeholder management, incident investigation, analytical thinking, regulatory interpretation, project management, and problem-solving skills. Ability to manage multiple marine safety initiatives while balancing operational requirements, regulatory obligations, environmental considerations, budgets, timelines, and stakeholder expectations. Ability to work effectively in a remote environment with distributed marine teams, vessel operators, port authorities, regulators, classification societies, contractors, and global maritime stakeholders, with occasional travel to vessels, ports, and offshore locations as required. What We Offer Fully remote work arrangement with flexible collaboration across global maritime safety and operations teams. Competitive compensation package with performance-based incentives. Professional development and maritime safety leadership growth opportunities. Exposure to AI-powered marine safety technologies, digital vessel management platforms, predictive risk analytics, and advanced maritime solutions. Collaborative culture focused on safety excellence, sustainability, innovation, accountability, and continuous improvement. Opportunity to enhance maritime safety standards by leading initiatives that protect people, assets, the environment, and global marine operations.
???? We're Hiring: Marine Safety Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a maritime-focused organization committed to promoting safe, compliant, and sustainable marine operations through industry-leading safety practices, risk management, and operational excellence. Our distributed teams collaborate across Marine Operations, Health & Safety, Environmental Management, Compliance, Port Operations, Engineering, Fleet Management, Regulatory Affairs, Training, and Executive Leadership to ensure the highest standards of maritime safety and resilience. The Role We are seeking an experienced Marine Safety Manager to lead marine safety programs, regulatory compliance initiatives, and operational risk management strategies. The ideal candidate will oversee maritime safety systems, vessel operations, incident prevention, emergency preparedness, and cross-functional collaboration while ensuring compliance with international maritime standards and promoting a strong safety culture. Key Responsibilities Develop and implement marine safety strategies, safety management systems (SMS), and operational safety frameworks aligned with organizational objectives and maritime regulations. Lead marine safety programs covering vessel operations, offshore activities, port operations, navigation safety, marine risk management, emergency response, and environmental protection. Collaborate with Marine Operations, Health & Safety, Environmental Management, Compliance, Port Operations, Engineering, Fleet Management, Regulatory Affairs, Training, Legal, and Executive Leadership to strengthen maritime safety performance. Oversee compliance with international maritime conventions, including International Maritime Organization (IMO) requirements, International Safety Management (ISM) Code, SOLAS, MARPOL, and applicable UAE maritime regulations. Conduct marine risk assessments, hazard identification studies, job safety analyses (JSA), navigation risk reviews, vessel inspections, safety audits, and operational readiness assessments. Develop and maintain marine safety procedures, emergency response plans, safety manuals, incident reporting frameworks, and operational guidelines. Investigate marine incidents, near misses, accidents, and non-conformities while identifying root causes and implementing corrective and preventive actions (CAPA). Coordinate emergency preparedness activities including drills, crisis response exercises, search and rescue readiness, and marine incident management. Support vessel operators, crews, contractors, and marine service providers in implementing safety standards and improving operational performance. Develop and deliver marine safety training programs, toolbox talks, safety campaigns, and competency development initiatives. Monitor key performance indicators (KPIs) including marine incident rates, lost time injury frequency rate (LTIFR), safety observations, audit findings, regulatory compliance, emergency drill performance, vessel inspection results, and corrective action closure rates. Conduct marine safety audits, compliance reviews, benchmarking studies, regulatory assessments, and continuous improvement initiatives. Ensure compliance with UAE maritime regulations, IMO standards, classification society requirements, occupational health and safety standards, environmental regulations, and organizational governance policies. Manage marine safety budgets, inspection providers, classification societies, safety consultants, training providers, and strategic safety improvement initiatives. Drive digital transformation initiatives through artificial intelligence (AI)-powered safety analytics, digital vessel monitoring, predictive risk assessment, incident management platforms, remote inspections, workflow automation, and business intelligence solutions. Utilize DNV Veracity, ABS MyFreedom, Lloyd’s Register digital platforms, Marine Traffic, Fleet Mon, SAP, Microsoft 365, Power BI, Tableau, incident management systems, vessel management software, and safety management platforms to monitor marine safety performance and generate actionable insights. Prepare executive dashboards, marine safety reports, incident investigations, compliance assessments, vessel performance reviews, risk evaluations, and strategic recommendations for senior leadership. Lead, mentor, and develop marine safety officers, HSE specialists, vessel inspectors, operational teams, and cross-functional stakeholders while fostering a culture of safety, accountability, collaboration, and continuous improvement. Requirements Bachelor's degree in Marine Engineering, Nautical Science, Maritime Studies, Occupational Health & Safety, Environmental Management, Engineering, or a related field. Master's degree in Maritime Management, Marine Engineering, Safety Management, Risk Management, Business Administration (MBA), or a related discipline is highly advantageous. Professional certifications such as Certified Safety Professional (CSP), NEBOSH International Diploma, International Safety Management (ISM) certification, STCW qualifications, ISO 45001 Lead Auditor, ISO 14001 certification, or equivalent are preferred. Minimum 5 years of experience in marine safety, maritime operations, vessel management, offshore safety, port operations, HSE management, or related roles. At least 2 years of experience managing marine safety programs, vessel safety operations, maritime compliance initiatives, or multidisciplinary safety teams preferred. Strong understanding of maritime safety regulations, vessel operations, marine risk assessment, emergency response, incident investigation, safety management systems, environmental protection, and regulatory compliance. Experience with marine safety systems, vessel management software, incident reporting platforms, Microsoft Office Suite, Power BI, Tableau, safety analytics tools, and compliance management systems. Familiarity with AI-powered safety analytics, predictive maintenance technologies, digital vessel monitoring, remote inspection technologies, maritime cybersecurity, autonomous vessel safety systems, and advanced marine technologies is highly advantageous. Strong leadership, communication, stakeholder management, incident investigation, analytical thinking, regulatory interpretation, project management, and problem-solving skills. Ability to manage multiple marine safety initiatives while balancing operational requirements, regulatory obligations, environmental considerations, budgets, timelines, and stakeholder expectations. Ability to work effectively in a remote environment with distributed marine teams, vessel operators, port authorities, regulators, classification societies, contractors, and global maritime stakeholders, with occasional travel to vessels, ports, and offshore locations as required. What We Offer Fully remote work arrangement with flexible collaboration across global maritime safety and operations teams. Competitive compensation package with performance-based incentives. Professional development and maritime safety leadership growth opportunities. Exposure to AI-powered marine safety technologies, digital vessel management platforms, predictive risk analytics, and advanced maritime solutions. Collaborative culture focused on safety excellence, sustainability, innovation, accountability, and continuous improvement. Opportunity to enhance maritime safety standards by leading initiatives that protect people, assets, the environment, and global marine operations.
Description The College of Interdisciplinary Studies (CIS) seeks qualified candidates to teach courses in the Business Transformation (BT) and Social Innovation (SI) departments on their Abu Dhabi and Dubai campuses starting in the Spring 2027 semester. Appointments are made on a per semester basis and may be renewed subject to teaching needs.<br>Successful candidates will be able to teach undergraduate economics courses, including but not limited to macroeconomics, microeconomics, international economics, development economics, and monetary economics. CIS follows an active learning pedagogy and faculty are expected to engage students in creative thinking, foster critical thinking and mentor them in their academic and professional development. Additionally, the faculty will demonstrate professional and scholarly accomplishment appropriate to their rank, and they will be expected to contribute to scholarly activities and demonstrate a commitment to fostering an inclusive learning environment. Courses are taught online and on-campus and faculty members meet course coordinators regularly to ensure consistent course delivery across sections.<br>College Information The College of Interdisciplinary Studies (CIS) at Zayed University is a pioneering College that seeks to graduate the future nation builders. CIS aims to nurture agile and dynamic minds and lateral and creative thinkers with transferable skills and know-how to thrive in the workforce of the next century. Our programmes equip graduates to advance business innovation and societal transformation through a teaching approach focusing on interdisciplinary education and applied skills. Academic studies show that interdisciplinary students are more likely to develop practical cognitive skills and an ability to integrate traditional ideas with current ideas. Classes at ZU combine state-of-the-art in-class technologies, cutting-edge pedagogies and project-based learning, providing an interactive, student-led learning experience.<br>Qualifications Applications are invited from candidates with the following qualifications:PhD in Economics that is or can be recognised by the UAE’s Ministry of Education. Prior university-level teaching experience is desirable but not required. Must hold a valid UAE residency visa.<br>Application Instructions Interested applicants are required to upload the following:A current CV indicating qualifications with completion dates, verifiable previous experiences, and courses taught in the latest academic position. A short cover letter (maximum of one page) indicating the courses the candidate is able to teach. Contact details of 3 references (we will contact referees after the candidate passes the initial interview). For each referee, please include 1) Name, 2) Position, 3) Organisation, and 4) Email address. A scanned copy of your PhD certificate and transcript (if applicable). A scanned copy of your master’s certificate and transcript (if applicable). Student evaluations from recent courses taught, if available.<br>Interview & Selection Process Only shortlisted candidates will be contacted for an initial interview. Applications will remain open until filled.<br>Applicants must have a valid UAE residence visa and will be required to provide a No Objection Letter from their sponsor, or employer in case of full-time employment. The same requirement applies to applicants with a golden visa.<br>About Zayed University Are you passionate about higher education and committed to fostering teaching, research, and service excellence? Do you aspire to be part of a vibrant, diverse academic environment that values innovation, collaboration, and academic and research excellence? If so, Zayed University invites you to explore exciting faculty opportunities that will allow you to make a meaningful impact on the next generation of leaders.<br>Discover your potential. Inspire the next generation. Join us at Zayed University.
???? We're Hiring: Calibration Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to maintaining accurate, reliable, traceable, and compliant measurement systems across industrial, manufacturing, laboratory, engineering, quality, and operational environments. Our teams collaborate across Quality, Engineering, Manufacturing, Maintenance, Laboratory, Production, Safety, Metrology, Procurement, Operations, IT, and external calibration laboratories to ensure measurement equipment remains fit for purpose and supports product quality, process control, regulatory compliance, and operational reliability. The Role We are seeking an experienced Calibration Manager to lead calibration strategy, metrology operations, measurement-system management, calibration scheduling, equipment qualification, measurement traceability, uncertainty management, laboratory coordination, compliance, and continuous improvement. The successful candidate will establish and maintain a robust calibration program covering measuring instruments, test equipment, laboratory equipment, production measurement systems, inspection equipment, sensors, monitoring devices, and other measurement assets. Key Responsibilities Calibration Strategy Develop and implement a comprehensive calibration strategy aligned with quality, manufacturing, engineering, laboratory, regulatory, and business requirements. Establish calibration policies, standards, procedures, governance, and technical requirements. Develop risk-based calibration strategies for critical measurement equipment. Define calibration priorities based on equipment criticality, measurement risk, historical performance, usage, and regulatory requirements. Calibration Program Management Manage the end-to-end calibration program across relevant facilities, departments, equipment, and measurement systems. Establish calibration schedules, frequencies, methods, acceptance criteria, and documentation requirements. Ensure calibration activities are completed within defined intervals. Monitor overdue calibration and establish escalation procedures. Calibration Planning Develop annual, quarterly, monthly, and weekly calibration plans. Coordinate calibration activities with Production, Maintenance, Engineering, Laboratory, Quality, and Operations. Minimize disruption to operational activities while maintaining measurement integrity. Calibration Scheduling Schedule internal and external calibration activities. Coordinate equipment availability, technicians, laboratories, vendors, and operational requirements. Ensure calibration resources are available when required. Calibration Execution Oversee calibration activities for:Pressure Instruments Temperature Instruments Flow Instruments Dimensional Instruments Electrical Instruments Torque Equipment Mass and Weight Standards Force Measurement Equipment Humidity Instruments Time and Frequency Equipment Laboratory Instruments Process Sensors Test and Measurement Systems Measurement Equipment Management Establish and maintain a controlled inventory of measurement and test equipment. Maintain accurate records covering:Equipment Identification Serial Numbers Location Owner Calibration Status Calibration Interval Calibration History Due Date Results Measurement Range Accuracy Requirements Equipment Identification Establish unique identification and status-labeling requirements for calibration-controlled equipment. Ensure calibration status can be readily determined. Prevent unauthorized use of equipment with expired or invalid calibration status. Calibration Status Control Establish controls for:Calibrated Due for Calibration Overdue Failed Calibration Out of Service Under Repair Reference Standard Retiredequipment. Metrology Management Establish metrology standards and practices for measurement systems. Ensure measurement results are accurate, repeatable, reproducible, and traceable. Support development of measurement capability across the organization. Measurement Traceability Ensure calibration results are traceable to recognized national or international measurement standards where applicable. Maintain traceability documentation. Verify that reference standards remain appropriately controlled. Reference Standards Manage reference standards used for calibration. Establish appropriate:Storage Handling Environmental Controls Calibration Frequencies Protection Traceability Prevent deterioration or unauthorized use. Key Performance Indicators Performance may be measured through:Calibration compliance rate On-time calibration rate Overdue calibration rate Calibration backlog Out-of-tolerance rate Calibration failure rate Repeat calibration failure rate Equipment drift rate Measurement-system capability Gauge R&R performance Measurement uncertainty performance Calibration turnaround time Internal calibration utilization External calibration utilization Calibration cost per asset Calibration cost per department Calibration cost per measurement type Calibration vendor performance Calibration certificate acceptance rate Calibration certificate error rate Traceability compliance Reference-standard compliance Equipment identification accuracy Calibration-record completeness CMMS/calibration-system data accuracy Equipment availability Critical-equipment calibration compliance Product-impact assessment completion Out-of-tolerance investigation completion Corrective-action completion Corrective-action effectiveness Calibration interval optimization Emergency calibration rate Equipment replacement rate Obsolete-equipment reduction Calibration inventory utilization Calibration workload efficiency Technician productivity Training completion Technician competency Audit findings Audit corrective-action closure Measurement-risk reduction Calibration cost savings Downtime reduction Digitalization adoption Predictive-calibration effectiveness Continuous-improvement savings Ideal Candidate The successful candidate should have experience in Calibration, Metrology, Measurement Systems, Quality Engineering, Instrumentation, Test & Measurement, Laboratory Operations, or related fields. The candidate should demonstrate:Proven experience managing calibration or metrology programs in industrial, manufacturing, laboratory, engineering, pharmaceutical, energy, aerospace, automotive, electronics, or other measurement-intensive environments. Strong understanding of calibration principles, measurement traceability, measurement uncertainty, standards, calibration methods, and measurement-system performance. Experience managing calibration programs covering electrical, dimensional, pressure, temperature, flow, force, torque, mass, humidity, instrumentation, laboratory, and test equipment. Strong understanding of risk-based calibration and calibration-interval optimization. Experience managing calibration laboratories, internal calibration teams, external laboratories, or metrology service providers. Strong knowledge of ISO/IEC 17025, ISO 10012, ISO 9001, and other relevant quality or metrology requirements. Experience with Measurement System Analysis, Gauge R&R, bias, linearity, stability, repeatability, and reproducibility. Strong understanding of out-of-tolerance investigations and product/process impact assessments. Experience reviewing calibration certificates, traceability documentation, uncertainty statements, and technical records. Experience managing CMMS, EAM, Laboratory Information Management Systems, calibration-management systems, or other asset-management platforms. Strong analytical capabilities with experience using calibration history and measurement data to identify trends and optimize calibration strategies. Experience managing calibration budgets, service contracts, suppliers, laboratories, and technical resources. Experience with digital calibration management, electronic certificates, mobile calibration, automated data capture, or connected measurement systems is advantageous. Experience with predictive analytics, AI, condition monitoring, or automated calibration technologies is advantageous. Strong understanding of measurement-equipment lifecycle management, equipment obsolescence, procurement, replacement, repair, and asset tracking. Strong knowledge of calibration safety requirements, environmental controls, equipment handling, and laboratory practices. Experience leading calibration engineers, metrology specialists, technicians, coordinators, or technical service teams. Strong problem-solving, analytical, technical, organizational, and project-management capabilities. Knowledge of UAE and GCC industrial, manufacturing, laboratory, quality, and regulatory environments is advantageous. Relevant degree in Metrology, Mechanical Engineering, Electrical Engineering, Instrumentation Engineering, Measurement Science, Physics, Industrial Engineering, Quality Engineering, or a related discipline. Professional certifications in metrology, calibration, quality, laboratory management, Lean Six Sigma, or related disciplines are advantageous. Strong written and verbal English communication skills; additional languages are advantageous. Excellent technical leadership, planning, stakeholder-management, analytical, and communication skills. Ability to translate measurement risks into practical calibration, engineering, quality, and operational controls. Ability to balance measurement accuracy, compliance, equipment availability, calibration cost, operational continuity, and business risk. Ability to manage complex calibration programs, technical investigations, external laboratories, vendors, budgets, and competing priorities. Ability to work independently in a fully remote and internationally distributed environment. Strong metrology-focused, measurement-driven, quality-conscious, technically rigorous, traceability-oriented, data-driven, risk-aware, analytical, compliance-focused, proactive, collaborative, and results-driven mindset.
Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Register and process check in for all arrivals. Handle guest check outs efficiently and professionally. Update guest information into the computer after a complete check in. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure. Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. Handle issuance of guest room key cards and ensure effective control for guest security. Check and convey message, mail and package to Guests. Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned. Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. Handle safe deposit boxes in a accordance with policies and procedures. Report any unusual occurrences or requested to manager. Be aware of the hotel accident Prevention Policies. Ensure the cleanliness and neatness of front office area. Ensures that all guests are greeted on arrival & departure of the hotel. Review logbook, verify outstanding and follow up pending. Identify if any special assignment for the daily. Check Hotel situation, occupancy, functions, groups, VIPs. At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations Prepare for daily arrivals in terms of room allocations, amenities and special requests of the guests. Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously. Review and update Logbook Check equipment's. Be Smart, well-groomed and maintain a friendly and cheerful disposition all the times. Oversee the day-to-day operations. Report regularly on happening to Asst. FO/FOM. Fire Procedure. First Aid Procedures. Handle guest complaints and report to manager.<br><br>Qualifications<br><br>University Degree in Hotel Management Minimum 1 year in a similar role in 4-5 star Hotel<br><br>Additional Information<br><br>What is in it for you:Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21