Maintenance Technician Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>This is an exciting opportunity for an experienced Lifting Supervisor with a proven track record in the industry, ensuring the successful execution of projects and alignment with company goals for a high-profile client.&nbsp;&nbsp;</p><br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe.&nbsp;We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong>&nbsp;Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:&nbsp;</strong>We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive remuneration package:</strong>&nbsp;With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity:&nbsp;</strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>The key objectives for this role are:</strong></p><br><ul> <li>Responsible for overseeing and managing all lifting operations on-site, ensuring safety, compliance, and efficiency in line with ADNOC standards and project requirements</li> <li>Oversee lifting operations on-site, ensuring they are performed safely, efficiently, and in compliance with company policies, local laws, and international standards</li> <li>Safety Compliance: Ensure lifting operations are conducted in full compliance with health and safety regulations, including conducting risk assessments and implementing control measures to prevent accidents or incidents</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul> <li>Equipment Management: Monitor the condition and maintenance of lifting equipment (e.g., cranes, hoists, slings, etc.), ensuring all machinery is fit for use, properly inspected, and serviced according to schedules</li> <li>Team Supervision: Lead and supervise a team of riggers, crane operators, and other lifting personnel. Provide training and guidance on lifting procedures, safety protocols, and the proper use of equipment</li> <li>Lift Plans and Procedures: Develop, review, and implement detailed lifting plans, including the assessment of load weights, equipment requirements, and rigging configurations. Ensure all plans are approved before execution</li> <li>On-Site Coordination: Coordinate lifting operations with other construction activities to minimize disruptions and ensure timely project delivery. Liaise with site managers, engineers, and subcontractors to ensure smooth and efficient lifting operations</li> <li>Incident Reporting and Investigation: Document any lifting incidents or near-misses, conducting investigations as necessary Develop corrective actions and ensure that safety protocols are revised accordingly</li> <li>Compliance and Documentation: Ensure that all required lifting documentation (inspection records, permits, and licenses) are completed and maintained in accordance with regulatory requirements</li> <li>Reporting and Communication: Provide regular reports to the project manager on the status of lifting operations, highlighting any concerns, risks, or delays. Maintain clear and effective communication with the site team and stakeholders</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable?&nbsp;</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;&nbsp;</p><br><p><strong>Expected:</strong></p><br><ul> <li>A recognized certification in lifting operations (e.g., Lifting Supervisor Course, Crane Operations Safety Course, or equivalent)</li> <li>Minimum of 5 years of experience in lifting supervision in the construction industry</li> <li>Extensive experience with cranes, hoisting equipment, rigging, and lifting techniques</li> <li>Familiarity with the Abu Dhabi and UAE safety regulations related to lifting operations</li> <li>In-depth knowledge of lifting equipment, rigging techniques, and lifting procedures</li> <li>Strong understanding of safety regulations, risk assessment processes, and compliance</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>To provide evaluation and treatment to patients of all ages with speech, language, cognitive-communicative, voice and swallowing disorders. He/ She will assume delegated responsibility for delivering clinical governance and service development including settling priorities for this area of service in collaboration with their line manager.&nbsp;</p><ol><li><p>To provide specialist Occupational Therapy interventions to adult and Paediatric patients within the chronic, specialist rehabilitation home care setting. Manage a caseload of patients with complex needs, using evidence-based and client-centered principles to assess, plan, implement and evaluate interventions. Provide this service with a caseload of complex cases as an autonomous practitioner, demonstrating high-level problem solving and clinical reasoning skills, and independence in judgement.</p></li><li><p>To manage therapists less experienced with regular supervision and Performance Management appraisals. Undertake the duties of an Occupational Therapist as defined by the Health Authority Abu Dhabi (HAAD).</p></li><li><p>The scope of practice for the professional Senior Occupational Therapist is that which is defined by HAAD.</p></li></ol></li></ol><p>An Occupational Therapist is recognized as a responsible and accountable professional within NMCRH-KC</p><p><strong>Responsibilities</strong></p><ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCRH-KC, and practicing within the standards and ethics of the Occupational therapist profession.</p></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team and actively participating in team meetings.</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of services.</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCRH-KC.</p></li><li><p>Participating in continuing education and courses updating Occupational therapy techniques and information.</p></li><li><p>Ensuring all adverse clinical events are recorded and reported.</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work.</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Ensure that all therapists within the team use the analysis of the assessment and risks, to determine therapy aims and treatment goals, and then formulate intervention plans to reduce the impact of disability and promote independence, in collaboration with the client, cares, other team members and relevant agencies.</p></li><li><p>Identify and select with the client/cares the most appropriate intervention, which balances the complexity of risk, safety, client/ care choice, independence, areas of conflict, eligibility for service and cost effectiveness.</p></li><li><p>Using advanced experience and knowledge assess the client’s needs for specific equipment and adaptations to allow them to improve or maintain their level of independence. To support staff to prepare and present the case to the Equipment and Adaptations Panel, to then be responsible for the installation of that equipment, ensuring that appropriate risk assessments and any necessary training are carried out to ensure that the client and their cares are safe in its use.</p></li><li><p>Using highly advanced clinical reasoning and critical thinking to analyses the assessment made by others for equipment and adaptations. To act as an approved signatory on a one to one basis, and as Chair of the Equipment and Adaptation panel.</p></li><li><p>To demonstrate highly specialized therapeutic moving and handling skills in the assessment and treatment of clients. To give highly specialist advice to staff, client, cares and family on the correct manual handling techniques, undertaking highly specialized manual handling risk assessments.</p></li><li><p>To establish a therapeutic relationship with the clients and their cares, to encourage participation in the therapeutic process. To managing barriers to communication (e.g. different languages), through the use of advanced interpersonal skills (reasoning, negotiation, motivational tactics.</p></li><li><p>To provide emotional support to the client and his/her cares/family in coming to terms with the impact of a new/ongoing diagnosis and how this disability impacts on their independence in daily activities and enable staff to develop these skills.</p></li><li><p>Investigate incident reports and ensure all action plans are implemented. Ensure Reports are disseminated, acted on and those actions reported.</p></li><li><p>To priorities and manage the clinical and non-clinical responsibilities, of the post on a daily basis. To assist junior staff in prioritizing, and managing their clinical and non-clinical responsibilities.</p></li><li><p>Participating in NMCRH-KC Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical team.</p></li></ul><p><br><strong>Research / Training / Development</strong></p><ul><li><p>Maintain highly specialized professional knowledge and skills, being conversant with professional developments, evidencing critical appraisal skills, continuing professional development and an advanced understanding of clinical governance, especially in relation to the adult and elderly client groups.</p></li><li><p>To develop and maintain highly specialist knowledge and skills (with regard to adults and elders with physical disabilities, in particular equip and adaptations) and act as a resource by providing detailed advice to team members.</p></li><li><p>To participate in educational courses/ seminars relevant to the service needs and to own individual highly specialist skills. To share the knowledge and skills gained with other members of the team, the occupational therapy service and members of the multi-disciplinary team.</p></li><li><p>To participate in staff and service development through attendance at service meetings and in-service training sessions, including taking the lead responsibility for some of the sessions.</p></li><li><p>To be responsible for providing leadership, advice, support and training to the team, with regard to the area of highly specialist skills and knowledge and in relation to the role of the occupational therapist.</p></li><li><p>Initiate research and evaluation projects relating to the development of the service and to establish professional dialogue with colleagues in a similar clinical field</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Valid DOH/DHA License or DOH/DHA Eligibility Passed as Occupation Therapist</p></li><li><p>Bachelors/ Master's Degree in Occupational Therapy from an accredited University.</p></li><li><p>Minimum 2 years’ experience of practice in Occupational Therapy in a Hospital/Rehabilitation set up.</p></li><li><p>Active License/Registration from Home country to practice Occupational Therapy.</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team.</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person.</p></li><li><p>Ability to work with minimal supervision.</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel</p></li></ol><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>New York University Abu Dhabi (NYUAD) invites applications for a Junior Research Scientist to join an exciting multidisciplinary research program investigating the environmental and ecological drivers of productive fishing grounds in the United Arab Emirates.</p><br><br> <p>Working in partnership with Emirates Nature–WWF and government stakeholders, the successful candidate will support marine ecological surveys, fisheries monitoring, and environmental assessments that will contribute to evidence-based fisheries management and habitat restoration.</p><br><br> <p>The Junior Research Scientist will become part of a multidisciplinary team undertaking ecological field surveys, environmental monitoring, habitat assessments, and fisheries research throughout the UAE. The role combines regular fieldwork with laboratory and data analysis, providing opportunities to contribute to applied research that directly supports marine conservation and sustainable fisheries management.</p><br><br> <p>Working closely with researchers from Mubadala ACCESS, the successful candidate will assist with the collection, processing, analysis, and interpretation of biological and environmental data, while contributing to technical reports, scientific publications, and stakeholder outputs.</p><br><br> <p>Responsibilities include supporting marine field surveys, including fish community assessments, benthic habitat monitoring, underwater visual surveys, and environmental sampling. The successful candidate will assist with the deployment and maintenance of environmental monitoring equipment, process biological and environmental samples, maintain accurate field records, and contribute to data management and preliminary statistical analyses.</p><br><br> <p>The Junior Research Scientist will also participate in laboratory activities, support field logistics and equipment preparation, contribute to technical reports and scientific publications, and assist with workshops and stakeholder engagement activities as required.</p><br><br> <p>Applicants must hold a Bachelor's or Master's degree in Marine Biology, Marine Science, Fisheries Science, Environmental Science, or a closely related discipline. Master's with less than 5 years of research experience in the relevant field, or a Bachelor's degree with any level of experience.</p><br><br> <p>The ideal candidate will have experience participating in marine field surveys and collecting biological or environmental data. Experience with coral reef or fisheries monitoring, SCUBA diving certification, and proficiency in statistical software such as R are highly desirable. Candidates should demonstrate strong organizational skills, excellent communication abilities, and a willingness to undertake regular fieldwork in challenging marine environments.</p><br><br> <p>To be considered, all applicants must submit a cover letter, curriculum vitae, transcript of degree/ copy of highest degree, and a research statement, all in PDF format. Two contact references will be requested from shortlisted candidates.</p><br><br> <p>Applications will be accepted immediately and candidates will be considered until the position is filled. If you have any questions, please reach out to Kelly Bradham email: kelly.bradham@nyu.edu.</p><br><br> <p><strong>About NYU Abu Dhabi</strong></p><br><br> <p>https://nyuad.nyu.edu/en/</p><br><br> <p>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents.</p><br><br> <p>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.</p><br><br> <p>Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.</p><br><br> <br> <p><strong>Working for NYUAD</strong></p><br><br> <p>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority. </p><br><br> <p>Visit our website for more information on benefits for you and your dependents.</p><br><br> <p>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.</p><br><br> <p>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</p><br><br> <p><strong>Join NYU Abu Dhabi, an exceptional place for exceptional people.</strong></p><br><br> <p>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.</p><br><br> <p>@WorkAtNYUAD</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br> Responsible for the implementation and delivery of patient care congruent with the mission, vision and values of the Organization. Responsible for ensuring age appropriate care is provided by nursing/midwifery staff of the unit(s) and care adheres to the Professional Code of Conduct and Scope of Practice of the regulatory body. A member of the nursing/midwifery leadership team who is responsible for developing and implementing age appropriate clinical practice standards consistent with best practice guidelines. Participates in the development and maintenance of a competency-based continuing education program that supports the nurses/midwifes in all specialty areas towards improvement in clinical practice. Provides clinical leadership in relevant are of specialty.<br> Key areas of responsibility include but not limited to Standards of patient care, &nbsp;Education &nbsp;of Staff, patient and family, Clinical practice, education and research, Professional Leadership, Service Excellence<br> &nbsp;</p><br><br>Responsibilities:<br><p><br> Leadership&nbsp;&nbsp;&nbsp;Performs consistent, systematic evaluation of clinically based programmes to determine if they meet patient/staff needs and are responsive to department/organisational direction.</p><br><p>Formulates measurable performance criteria to assess nurses’ levels of competence.</p><br><p>Provides the clinical expertise essential to support managers with effective problem solving and decision making.</p><br><p>Promotes and supports a collaborative practice model.</p><br><p>Maintains accurate records of educational activity and reports as required.</p><br><p>Facilitate achievement of individual, departmental, and organisational goals.</p><br><p>Fosters open communication, learning, and professional growth of the nursing staff.</p><br><p>Collaborates with managers regarding staff development programmes.</p><br><p>Contributes to effective and efficient utilization of human resources, consumables and equipment.</p><br><p>Initiates action and reports to the appropriate manager, when staff behavior and/or performance do not meet professional standards.<br> Management of Clinical Practice&nbsp;&nbsp;&nbsp;Identifies educational needs and develops educational programmes accordingly.</p><br><p>Collaborates with nursing staff and other disciplines in the development, implementation, and evaluation of educational programmes.</p><br><p>Demonstrates skill in adult education, group dynamics, curriculum development, communication, and teaching strategies.</p><br><p>Assists nursing staff to integrate new knowledge and skill into their practice and ensures that ongoing competency is maintained.</p><br><p>Supports an environment that allows staff to acquire skills, identify and develop new ideas that ensures commitment to the organisational goals.</p><br><p>In liaison with the Nurse Manager, reviews nursing practice and addresses required changes based on best practice guidelines</p><br><p>Provides specialty specific orientation to relevant staff and participates the organisations orientation programmes as required.</p><br><p>Sets clear measurable programme objectives and evaluates programme outcomes</p><br><p>Provides bedside clinical consultations in area of expertise/specialization.</p><br><p>Collaborates with nursing staff in identifying patient care concerns and in determining areas that necessitate resolution through staff education.</p><br><p>Provides opportunities for individual nursing staff development</p><br><p>Analyzes studies trends in nursing practice and recommends changes or adjustments in existing practice, adapting as required to meet the needs of the patient.</p><br><p>Leads the implementation of evidence based practice and actively participates in research to promote clinical knowledge and a research based clinical practice environment.</p><br><p>Support the staff to provide a suitable environment for patient and family learning. &nbsp;</p><br><p>Engages in health promotion activities in the organisation and community</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.<br> Communication&nbsp;&nbsp;&nbsp;Maintains a strong communication network with the clinical leadership in promoting educational programmes.</p><br><p>Uses information technology to access, transmit and produce information as necessary</p><br><p>Maintains confidentiality and security of patient, family, and organisation information in accordance with the confidentiality policy</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required<br> Performance Improvement/Risk Management&nbsp;&nbsp;&nbsp;<br> Participates in quality improvement activities by assisting with the development, implementation and review of standards, policies, procedures and guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Utilise information gained from programme evaluation to determine future programme directions.</p><br><p>Supports and participates in ongoing educational and research programmes within the Nursing Department and the organisation.</p><br><p>Supports a culture of performance improvement.</p><br><p>Monitors and evaluates the quality of nursing care</p><br><p>Audits compliance with organisational documentation standards.</p><br><p>Monitors and supports the organisational Key Performance Indicators and Clinical Indicators and reinforces corrective action to improve clinical service.</p><br><p><br> Responsible for minimizing exposure to incidents of infection/cross infection of patients, staff, visitors and the general public. Ensures staff adheres to the infection control policies and procedures of the organisation</p><br><p>Complies with International and HA-AD Patient Safety Goals</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for evaluation and improvement of processes and clinical practice.<br> Professional Responsibilities&nbsp;&nbsp;&nbsp;Maintains contemporary knowledge of evidence based practice relevant to specialty.</p><br><p>Participates in activities which enhance own professional growth and development.</p><br><p>Acts as a professional role model with regards to self-development and self-accountability by projecting the image of a self-directed learner and setting high personal work standards.</p><br><p>Develops and achieves annual performance criteria/goals in conjunction with the Line Manager.</p><br><p>Maintains and updates a professional portfolio.</p><br><p>Identifies and utilises various mechanisms to assist in development of leadership skills.</p><br><p>Utilises internal educational resources and external agencies to assist with development of job specific competencies.</p><br><p>Maintains and updates own professional development through relevant educational activities</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisation’s requirements. &nbsp;<br> General&nbsp;&nbsp;&nbsp;This job description is not definitive and following periodic review may be subject to change.</p><br><p>The Clinical Resource Nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The Clinical Resource Nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital</p><br><p>Upholds the organisation customer service standards at all times<br> &nbsp;</p><br><br>Qualifications:<br><p>Qualification :-&nbsp;</p><br><p>&nbsp;Special Certificate:-&nbsp;</p><br><p>&nbsp;&nbsp;&nbsp;Required:&nbsp;<br> NLT 6 years clinical experience post qualification in an<br> appropriate &amp; relevant healthcare settings and<br> * Positive written references which must identify specific<br> responsibilities as a clinical resource nurse.<br> Desired:&nbsp;<br> 1 year as an educator<br> &nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Responsibilities:<br> <span><strong>Key Responsibilities of the role</strong></span> <span><strong>Corresponding Key Activities performed by the role</strong></span> <br> <span><strong>Coordinating logistics and medical care in case of emergency</strong></span> <ul> <li><span>Solving facility problems which are related to the event of breakdowns&nbsp; &nbsp;</span></li> <li><span>&nbsp;Coordinating with other departments in the facility to repair any local institutions if required&nbsp;</span></li> <li><span>Coordinating as necessary with police, civil deviancy, municipality departments regarding escalated circumstances&nbsp;</span></li> <li><span>Ensuring early notification of the arrival of accidents through coordination between ambulance, police, doctors and nurses</span></li> <li><span>Providing doctors with complete information about a patient that may be helpful in treatment</span></li> <li><span>Controlling of any conflict that occurs regarding the arrival of serious accident or death</span></li> <li><span>Making additional rounds as necessary and solving problems in the medical wards</span></li> <li><span>Ensure the prioritization od comforts when patients are near end of life and family is grieving.&nbsp;</span></li> </ul> <br> <span><strong>Handling patient complaints</strong></span> <ul> <li><span>Assisting in resolving conflicts within the point of service and acting as an intermediary between patients, families and staff</span></li> <li><span>Providing information on how to submit a formal complaint</span></li> <li><span>Preparing report on patient issues and concerns which were left unresolved and submitting same to the relevant <strong>Manager/Senior Officer</strong>&nbsp;</span></li> </ul> <br> <span><strong>Reporting</strong></span> <ul> <li><span>Providing statistical data and/or reporting on monthly and adhoc basis for management related to point of service issues</span></li> </ul> <br> <span><strong>Recording and tracking</strong></span> <ul> <li><span>Ensuring all patient requests and concerns are recorded and tracked using department’s database system in efficient manner</span></li> </ul> <br> <span><strong>Managing patient relations</strong></span> <ul> <li><span>Acting as a visible point of contact in order to provide information and support to the patients, their families and visitors&nbsp;</span></li> <li><span>Attending to patient needs, requests and concerns and setting a time frame for addressing/resolving them</span></li> <li><span>Maintaining confidentiality of patient information in accordance with facility policy&nbsp;</span></li> <li><span>Following up with services provided by various wards to the in-patient</span></li> <li><span>Coordinating and assisting the nursing staff and physicians to minimize patient complaints/problems</span></li> <li><span>Calling patient relatives about treatment issues or other procedures</span></li> <li><span>Helping patient and family to understand, accept and follow medical recommendations</span></li> <li><span>Giving permission for patient escort&nbsp;</span></li> <li><span>Ensuring the rules of visiting time are communicated to visitors</span></li> </ul> <br> <span><strong>Ensuring internal relations</strong></span> <ul> <li><span>Liaising closely with facility staff in order to build and maintain good relationships with them</span></li> <li><span>Promoting communication between patients, their families and staff</span></li> </ul> <br> <span><strong>Providing customer service and support</strong></span> <ul> <li><span>Explaining facility policies and procedures for patients, families and visitors</span></li> <li><span>Encouraging patients, families and visitors to provide their feedback through the facility surveys</span></li> <li><span>Collecting data and information about patient care concerns, needs and problems and making recommendations as appropriate</span></li> </ul> <br> <span><strong>Facility specific Responsibilities of the role</strong></span> <span><strong>Corresponding Activities performed by the role</strong></span> <br> <p><span><strong>Responsibility to Management</strong></span></p><br> <ul> <li><span>Using own initiatives and perform duties and tasks assigned period, due dates and in the required format.</span></li> <li><span>Promoting and contributing to the overall Culture of safety.&nbsp;</span></li> <li><span>Identifying and understanding the objectives of the department and hospital and supports Management in fulfilling these objectives.&nbsp;</span></li> </ul> <br> <span><strong>Quality &amp; Accuracy&nbsp;</strong></span> <ul> <li> <p><span>Demonstrate ability to prorities tasks ensuring functioning of the area.&nbsp;</span></p><br></li> <li> <p><span>Follow the chain of command in reporting incidents/complaints or any concerns.&nbsp;</span></p><br></li> <li> <p><span>Priorities workload and complete correspondence in a timely mnner.&nbsp;</span></p><br></li> <li> <p><span>Provides information to prospective customers and hospital staff by answing al specific inquireis regarding patients’ queries.&nbsp;</span></p><br></li> <li> <p><span>Promote incident, customer complint reporting to improve patient and family care.&nbsp;</span></p><br></li> <li> <p><span>Promote and contibute to the overall Culture of Safety.&nbsp;</span></p><br></li> </ul> <br> <span><strong>Attitudes &amp; Willingness&nbsp;</strong></span> <ul> <li> <p><span>Accepts additional duties, as assigned.&nbsp;</span></p><br></li> <li> <p><span>Performs duties and tasks as per the Hospital Code of Coduct and in line with Hospital Vision &amp; Mission.</span></p><br></li> <li> <p><span>Maintin regualr working hours as per employee contract.&nbsp;</span></p><br></li> <li> <p><span>Promotes a “blame free” culture of transparency with a friendly &amp; open working environment for all employees.&nbsp;</span></p><br></li> <li> <p><span>Use own initiatives and perform duties and tasks within assigned period, due dates and in the required format.&nbsp;</span></p><br></li> </ul> <br> <span><strong>Complaint Management</strong></span> <ul> <li><span>Ensuring face to face complaints are investigated thoroughly in a timely manner, communicated respectful and empathetically with complainant within agreed timescales.&nbsp;</span></li> <li><span>Ensuring recording, tracking and monitoring all face to face complaints, surveys feedback comments across all stages and procedures in Service Improvement Platform and ensure accuracy of data entry.</span></li> </ul> <br> <span><strong>SEHA Compliance guidelines</strong></span> <span><strong>Corresponding Activities performed by the role</strong></span> <br> <span><strong>Complying with Policies, Procedures and Practices of the SEHA facilities and other regulatory requirements</strong></span> <ul> <li><span>Complying consistently with facility policies, procedures and practices and ensuring alignment with SEHA facility policies</span></li> <li><span>Completing and maintaining regulatory requirements including: licensure and certification and other mandatory training within established time frames</span></li> </ul> <br> <span><strong>Maintaining Confidentiality</strong></span> <span>Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy</span> <br> <p><span><strong>Promoting Customer Service standards</strong></span></p><br> <ul> <li><span>Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders&nbsp;</span></li> <li><span>Maintaining positive and effective working relationships within the department/section and also with other departments/sections within the facility&nbsp;</span></li> <li><span>Performing any other duties as may be assigned relevant to the basic responsibilities of the role</span></li> </ul> <br> <span><strong>Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards</strong></span> <ul> <li><span>Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines</span></li> <li><span>Understanding and adhering to emergency preparedness plans/policies</span></li> </ul> <br> <span><strong>Ensuring Personal Effectiveness</strong></span> <ul> <li><span>Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position</span></li> <li><span>Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies</span></li> <li><span>Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care</span></li> <li><span>Complying with any regulations related to the mentoring, training and development of UAE nationals staff</span></li> </ul> <br> <br>Qualifications:<br><p><span><strong>Required:</strong>&nbsp;</span></p><br><p><span>Diploma in relevant field with 3 years of additional experience&nbsp;</span></p><br><p><span><strong>Desired&nbsp;</strong>:</span></p><br><p><span>Bachelor's degree or equivalent in Business Administration or relevant field OR master's degree in business administration or relevant field</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Leadership &amp; People Development&nbsp;</strong></p><ul><li><br></li></ul><ul><li><p>Develop, implement, and govern departmental policies, processes, and procedures to ensure consistent, compliant, and controlled execution across Operational Procurement, Expediting, Vendor Onboarding, Materials Cataloguing, and Outsourced Services.</p></li><li><p>Provide clear direction to managers and ensure adherence to the approved governance model, internal controls, audit requirements, and industry best practices.</p></li><li><p>Establish clear objectives and performance standards for managers and teams, driving accountability and consistent delivery of departmental outcomes aligned with production and maintenance priorities.</p></li><li><p>Recruit, develop, and retain high-calibre talent, ensuring the organisation possesses the skills and capacity required to manage complex, high-volume operational activities.</p></li><li><p>Lead a culture of continuous improvement by delivering coaching, constructive feedback, and fair performance evaluations that enhance team capability and effectiveness.</p></li><li><p>Foster a collaborative, inclusive, and high-performance environment that reflects EGA’s values and promotes teamwork, innovation, and ownership.</p></li><li><p>Maintain clear job roles, responsibilities, and segregation of duties in line with the Delegation of Authority (DOA) to ensure control, clarity, and operational discipline.</p></li></ul><ul><li><p><strong>Operational Procurement &amp; Supply Chain Services&nbsp;</strong></p><ul><li><p>Lead and manage the end-to-end Procure-to-Pay (P2P) process which forms the core of this role ensuring accurate RFQ creation, timely PO creation, effective supplier engagement, and smooth coordination across all procurement activities for materials and services.</p></li><li><p>Oversee critical P2P functions including expediting, service confirmation, GRN/SES posting, invoice alignment, and financial closure to maintain full compliance, accuracy, and operational efficiency.</p></li><li><p>Ensure reliable and on-time delivery of materials and services by driving disciplined P2P execution, supporting production continuity, service performance, and operational effectiveness across all plants.</p></li><li><p>Provide leadership and oversight to internal and outsourced teams operating within a high-volume P2P environment, ensuring consistency, process discipline, and high-quality transactional performance.</p></li><li><p>Resolve high-level conflicts and disputes arising from end users or suppliers, serving as the senior escalation point for issues related to scope clarity, delivery performance, service execution, pricing discrepancies, contractual interpretation, and P2P process breakdowns. Provide decisive guidance, negotiate solutions, and drive alignment across stakeholders to safeguard operational continuity, maintain supplier relationships, and uphold procurement governance.</p></li><li><p>Ensure Operational Procurement teams support Category Management by managing stock-material contracts, resolving related transactional issues, participating in cross-functional category activities, and escalating supplier non-compliance or operational risks as required</p></li><li><p>Foster strong cross-functional alignment with Smelter Operations, the ATA Refinery, Finance, and Supply Chain departments across all plants to ensure coordinated readiness and sustained business continuity.</p></li><li><p>Lead the expediting function to ensure reliable supplier delivery aligned with material and service requirement dates.</p></li><li><p>Implement proactive supplier engagement, early risk detection, and structured escalation mechanisms to prevent delays.</p></li><li><p>Strengthen supplier accountability through dashboards, KPIs, and performance monitoring frameworks.</p></li><li><p>Improve delivery reliability through consistent follow-up, timely issue resolution, and preventive actions.</p></li><li><p>Provide strategic oversight of the vendor onboarding process by ensuring supplier risks are assessed, compliance and documentation requirements are met, cycle times are optimised, and cross-functional alignment is maintained to activate only qualified, capable, and audit-ready suppliers.</p></li><li><p>Lead the end-to-end material master process from creation and modification to retirement ensuring accurate, compliant, and high-quality material data that supports efficient P2P execution, inventory planning, finance, and operational decision-making across all functions.</p></li><li><p>Provide strategic oversight of outsourced teams supporting Procurement, Vendor Onboarding, Material Cataloguing, and Expediting, ensuring SLA-driven performance, service quality, contractual compliance, continuous improvement, and seamless integration with internal stakeholders to enable efficient and reliable operations.</p></li></ul><p><strong>Reporting &amp; Compliance&nbsp;</strong></p><ul><li><p>Oversee accurate, timely, and reliable reporting across procurement, expediting, vendor onboarding, materials cataloguing, and outsourced operations.</p></li><li><p>Support executive decision-making through structured dashboards, analytics, and performance insights.</p></li><li><p>Ensure compliance with internal controls, procurement policies, governance standards, and regulatory requirements.</p></li><li><p>Identify and mitigate risks related to supply reliability, data integrity, and operational performance through strong monitoring and issue escalation.</p></li></ul><p><strong>Systems, Processes &amp; Continuous Improvement:&nbsp;</strong></p><ul><li><p>Applies deep SAP and process knowledge to re-engineer workflows, accelerate digital transformation, and implement innovative tools that elevate data integrity, transactional speed, and operational efficiency.</p></li><li><p>Collaborate closely with Supply Chain Excellence to standardise processes, implement best practices, accelerate automation, and deliver measurable improvements in operational effectiveness and service quality.</p></li><li><p>Drives system readiness, process discipline, and continuous improvement initiatives across all plants, ensuring consistent application of policies, strong internal controls, and sustainable enhancements to P2P and operational procurement performance.</p></li></ul><p><strong>Decision-Making &amp; Influencing Skills&nbsp;</strong></p><ul><li><p>Demonstrates strong, timely, and informed decision-making in fast-paced operational environments, ensuring continuity of procurement and supply chain activities during high-pressure situations.</p></li><li><p>Influences senior stakeholders across Operations, Finance, Supply Chain, IT, Legal, and other business units to drive alignment, resolve escalations, and reinforce procurement governance and process discipline.</p></li><li><p>Negotiates effectively with suppliers and cross-functional teams, resolving conflicts related to delivery performance, service execution, pricing discrepancies, and P2P process breakdowns while maintaining strong relationships.</p></li><li><p>Balances operational urgency with compliance, risk, and commercial considerations, ensuring decisions support business continuity, protect organisational interests, and align with EGA’s values and leadership expectations</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications:</p><ul><li><p>Bachelor’s degree in supply chain management, Information Technology, or a related field with additional certifications in project management methodologies.</p></li></ul><p>Minimum Experience:</p><ul><li><p>15+ years of procurement or supply chain experience, with significant leadership responsibility in high-volume operational procurement and P2P environments.</p></li><li><p>Proven track record managing multi-site operations, vendor onboarding, material cataloguing, expediting, and outsourced procurement teams.</p></li><li><p>Experience resolving senior-level supplier and end-user escalations in critical operational settings.</p></li></ul><p>Technical &amp; Functional Skills</p><ul><li><p>Deep understanding of end-to-end P2P cycles, operational procurement, and supplier performance management.</p></li><li><p>Strong command of SAP MM and digital procurement tools.</p></li><li><p>Ability to analyse operational data, manage KPIs, and improve process effectiveness.</p></li></ul><p>Leadership &amp; Management Skills</p><ul><li><p>Executive-level people leadership with the ability to lead multiple managers and cross-functional teams.</p></li><li><p>Strong decision-making, governance, and compliance orientation aligned with DOA and audit standards.</p></li><li><p>Skilled in building capability, driving accountability, and leading continuous improvement.</p></li></ul></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Purpose:</p><br><ul><li><p>Succession the Transfer Agency Services Manager/AVP in handling and processing the operations &amp; automations.</p><br></li><li><p>Communicating with many entities (Clients/Counterparties/Fund administration) both local and global.</p><br></li><li><p>Responsible for building the required operational infrastructure of diverse Funds products like mutual funds, fixed income funds, hedge funds, structured funds , ETFs., etc., and Clients’ requirements.</p><br></li></ul><p>Key Accountabilities:</p><br><p>Policies, Systems, Processes &amp; Procedures&nbsp;</p><br><p>&nbsp;Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</p><br><p>&nbsp;Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.&nbsp;</p><br><p>Continuous Improvement&nbsp;</p><br><p>§&nbsp;Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.&nbsp;</p><br><p>Reporting</p><br><p>§&nbsp;Assist in the preparation of timely and accurate statements and reports to meet clients’ &amp; department requirements, policies and quality standards.</p><br><p>Job Context:</p><br><ul><li><p>Performing transactions related to investors: subscriptions, capital calls, redemptions, distributions, &amp; transfer of shares/units</p><br></li><li><p>Processing of Financial &amp; Non-Financial transactions through internal systems as per regulatory and client requirement</p><br></li><li><p>Daily &amp; weekly reconciliations of positions and Transactions. Investigation and resolution of recon breaks</p><br></li><li><p>Review AML/KYC documents for all entity types, i.e., Corporates, foundation/charities, institutional investors, retail investors, HNIs, designated bodies, etc.&nbsp;</p><br></li><li><p>Ensure all clients’ &amp; investors’ KYC records are compliant with regulatory standards.</p><br></li><li><p>Tracking and periodic renewal of KYC documents by ensuring timely communication and collection of information.</p><br></li><li><p>Retain/archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval.</p><br></li><li><p>Review and investigate Alerts generated by the system and resolving it with various discounting factors as per Sanctions/PEP guidelines.</p><br></li><li><p>Hands-on Fund Setup, Investor Setup, Company Setup, Contacts, and circulation list updates over internal applications</p><br></li><li><p>Handling and processing of Payout transactions (units Dividend, cash dividend, Early Bonus, Coupon payment, etc)</p><br></li><li><p>Client &amp; Investor reporting – ensure all reports are prepared with 100% accuracy and delivered on time.</p><br></li><li><p>Assisting the Account Managers of Fund Services by fulfilling the reporting duties in connection with FATCA and CRS regulations</p><br></li><li><p>Assist with Tax audits and tax returns. Provide reports as per clients’ requirements.</p><br></li><li><p>Coordinate and support Fund Accounting with all NAV processes – calculation &amp; publishing of NAV.</p><br></li><li><p>Checking funds NAVs are updated correctly in the system and if any discrepancy, contact the related parties to resolve.</p><br></li><li><p>Checking the daily report of subscription/redemption figures that will be used in the calculation of the end of day NAV.</p><br></li><li><p>Data Management – Create and maintain Investor Data as per clients’ &amp; regulatory requirement. Ensure 100% accuracy.</p><br></li><li><p>Reviewing and processing of Management / Performance fees and incentive fees</p><br></li><li><p>Prepare and print confirmation letters to be sent to unit holders for subscription, redemption and switching.</p><br></li><li><p>Support all adhoc requests received from clients &amp; assigned by Manager, as per department guidelines and procedures.</p><br></li><li><p>Support all internal/external audit activity by providing support in relation to TA documents/information.</p><br></li><li><p>Communicating/escalating issues to management when applicable. Handling and maintenance of confidential client documentation.</p><br></li><li><p>Ensure that all applications are completed before the cut off time/date.</p><br></li><li><p>Check investor’s account and investor holding before proceeding with the transaction.</p><br></li><li><p>Provide data and prepare weekly/monthly MIS, Capacity plan, KPI, etc.</p><br></li><li><p>Identify &amp; implement process control and provide innovative ideas for process enhancements.</p><br></li><li><p>Comply with organization policies and regulations. Stay informed on industry developments and changes in regulation.</p><br></li><li><p>Ensure all transactions (financial &amp; non-financial) and data are confidential.</p><br></li></ul><p>Minimum Qualification</p><br><ul><li><p>Bachelor’s degree in&nbsp;Bachelors in Business Administration, Banking &amp; Finance, Accounting or related discipline.</p><br></li></ul><p>Minimum Experience</p><br><ul><li><p>5 years’ relevant experience in Transfer Agency Services &amp; Investment Services/Operations with at least 3 years in similar positions of progressively increasing managerial responsibilities in the CENTRALIZED OPERATIONS&nbsp;function.</p><br></li><li><p>Need to have good understanding of Excel and hands on the formulas like V-lookup, H-lookup match, index and IF functions, etc.</p><br></li><li><p>Fair understanding of SWIFT (MT103, MT202, etc.), FED payment, Internal Transfer, &amp; FX transactions&nbsp;</p><br></li><li><p>Able to read Standard settlement Instructions ( SSIs ) and identify any missing/incorrect information</p><br></li><li><p>Must be a team player, capable of multi-tasking and able to work within tight deadlines&nbsp;</p><br></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At <strong>InterContinental Residences Dubai Business Bay</strong>, we believe exceptional hospitality begins with exceptional people.</p><br><p>We are looking for an <strong>F&amp;B Captain</strong> who brings confidence, warmth, and genuine passion for creating memorable dining experiences. Someone who understands that luxury is not simply about what we serve—it is how we welcome, anticipate, connect, and care for every guest.</p><br><p>This is an opportunity to join a distinctive residential luxury environment in the heart of Dubai, where thoughtful service and attention to detail define the experience.</p><br><p><strong>This Is More Than a Service Role</strong></p><br><p>At InterContinental Residences Dubai Business Bay, our guests expect more than a meal.</p><br><p>They expect to feel recognised.</p><br><p>They expect service that feels effortless.</p><br><p>They expect every detail to be thoughtfully considered.</p><br><p>As an <strong>F&amp;B Captain</strong>, you will be at the heart of that experience.</p><br><p>You will lead service from the floor, support your colleagues, coordinate seamlessly with the kitchen and other departments, and ensure every guest interaction reflects the warmth, sophistication, and personalised service associated with InterContinental.</p><br><p>You will be a visible presence during service—someone who sets the tone, supports the team, and steps in whenever needed to ensure the guest experience remains exceptional.</p><br><p><strong>Why This Role Matters</strong></p><br><p>Great F&amp;B experiences don't happen by accident.</p><br><p>They come from preparation, teamwork, attention to detail, and people who genuinely care.</p><br><p>As an F&amp;B Captain, you will play an important role in translating our service standards into real guest experiences every day.</p><br><p>You will help create an environment where colleagues feel supported, service flows naturally, and guests feel genuinely welcomed.</p><br><p>Whether it is remembering a guest's preference, anticipating a request before it is made, supporting a busy service, or turning a small moment into a memorable one—you will help make the difference.</p><br><p><strong>Lead the Experience</strong></p><br><p>You will be more than a supervisor on the floor.</p><br><p>You will be a <strong>service leader</strong>.</p><br><p>From pre-shift briefings and outlet preparation to guest engagement and service recovery, you will help ensure every part of the operation works together.</p><br><p>You will set the example through your own service, support colleagues through busy periods, and maintain the standards that make the InterContinental experience distinctive.</p><br><p>Your leadership will be hands-on, visible, and personal.</p><br><p><strong>What You'll Bring to the Table</strong></p><br><p><strong>Exceptional Service</strong></p><br><p>Create warm, attentive, and personalised experiences that make guests feel valued.</p><br><p><strong>Confident Leadership</strong></p><br><p>Guide and support the team while maintaining a positive, professional atmosphere.</p><br><p><strong>Operational Excellence</strong></p><br><p>Keep service organised, efficient, and consistent from opening through closing.</p><br><p><strong>Guest Connection</strong></p><br><p>Build genuine relationships, understand preferences, and anticipate needs.</p><br><p><strong>Attention to Detail</strong></p><br><p>Ensure every table, interaction, order, and service moment reflects our standards.</p><br><p><strong>Team Spirit</strong></p><br><p>Work closely with colleagues across F&amp;B and the wider hotel operation to deliver seamless service.</p><br><p><strong>The Gig</strong></p><br><p>Reporting to the F&amp;B leadership team, the <strong>F&amp;B Captain</strong> will support the daily operation of food and beverage services at InterContinental Residences Dubai Business Bay.</p><br><p><strong>The Opportunity</strong><br>Be part of a luxury residential hospitality environment where personalised service is at the centre of the guest experience.</p><br><p><strong>The Strategy</strong><br>Combine strong operational discipline with genuine hospitality to deliver consistently exceptional service.</p><br><p><strong>The Impact</strong><br>Create dining experiences that guests remember and help build a team culture where great service comes naturally.</p><br><p><strong>Stay Human</strong></p><br><p>Luxury hospitality is ultimately about people.</p><br><p>It is about the welcome at the door.</p><br><p>The smile that feels genuine.</p><br><p>The colleague who notices when someone needs help.</p><br><p>The recommendation that makes a guest's evening.</p><br><p>The small detail that shows we remembered.</p><br><p>At InterContinental, we call this <strong>Stay Human</strong>.</p><br><p>As an F&amp;B Captain, you will bring that philosophy to life through every interaction—creating experiences that feel personal, thoughtful, and authentic.</p><br><p><strong>Your Day-to-Day</strong></p><br><p>No two shifts are exactly the same. You will move between leadership, guest engagement, service coordination, and operational support throughout the day.</p><br><p><strong>Lead the Service</strong></p><br><p>• Supervise F&amp;B colleagues during daily service<br>• Allocate sections and responsibilities according to operational requirements<br>• Conduct and participate in pre-shift briefings<br>• Monitor service standards, pace, and guest engagement<br>• Provide real-time coaching and support to colleagues<br>• Lead by example and remain actively present on the floor<br>• Support new colleagues through training and on-the-job coaching</p><br><p><strong>Create Memorable Guest Experiences</strong></p><br><p>• Welcome guests warmly and professionally<br>• Engage with guests throughout their dining experience<br>• Anticipate needs and respond proactively to requests<br>• Recognise returning guests, VIPs, and special occasions<br>• Understand and communicate guest preferences<br>• Handle guest concerns with professionalism and empathy<br>• Support effective service recovery when required<br>• Follow up to ensure guest satisfaction</p><br><p><strong>Own the Details</strong></p><br><p>• Ensure tables and service areas are correctly prepared<br>• Check mise en place, menus, equipment, and presentation before service<br>• Maintain high standards throughout the operation<br>• Ensure orders are taken accurately and communicated clearly<br>• Monitor food and beverage delivery times<br>• Ensure correct presentation and sequence of service<br>• Maintain cleanliness and organisation throughout the outlet</p><br><p><strong>Know Your Product</strong></p><br><p>• Maintain strong knowledge of food and beverage offerings<br>• Understand ingredients, preparation methods, and allergens<br>• Make informed recommendations based on guest preferences<br>• Communicate daily promotions and special offerings<br>• Confidently answer guest questions about menu items<br>• Support responsible upselling and revenue opportunities</p><br><p><strong>Connect the Operation</strong></p><br><p>• Coordinate closely with Kitchen and Stewarding<br>• Communicate guest preferences and special requirements<br>• Work with Front Office and other departments when required<br>• Support VIP arrivals, celebrations, and special occasions<br>• Assist with events and residential activities<br>• Ensure effective shift handovers and communication</p><br><p><strong>Protect Our Standards</strong></p><br><p>• Follow food safety, hygiene, and HACCP procedures<br>• Maintain professional grooming and personal presentation<br>• Ensure service areas meet cleanliness standards<br>• Handle equipment and service items responsibly<br>• Report maintenance, safety, and operational issues<br>• Follow cash handling, billing, and POS procedures<br>• Support outlet controls and operational reporting</p><br><p><strong>What Success Looks Like</strong></p><br><p>You will know you're making an impact when:</p><br><p>• Guests receive consistently warm and personalised service<br>• The outlet operates smoothly, even during busy periods<br>• Colleagues feel supported and confident during service<br>• Service standards remain consistently high<br>• Guest requests are anticipated and handled efficiently<br>• Communication between F&amp;B, Kitchen, and other departments is seamless<br>• The outlet remains clean, organised, and beautifully presented<br>• Guest feedback reflects genuine satisfaction<br>• You help create a positive and energetic team culture</p><br><p><strong>Who This Role Is Perfect For</strong></p><br><p>You are someone who:</p><br><p>• Naturally enjoys looking after people<br>• Is confident leading from the floor<br>• Has a genuine passion for hospitality<br>• Notices the small details others may miss<br>• Remains calm and professional during busy service<br>• Communicates clearly and confidently<br>• Enjoys coaching and supporting colleagues<br>• Understands that luxury service should feel effortless, not forced<br>• Takes ownership rather than waiting to be asked<br>• Brings positive energy to every shift</p><br><p>Most importantly, you understand that <strong>great hospitality is personal</strong>.</p><br><p><strong>What We Need From You</strong></p><br><p><strong>Education</strong></p><br><p>• Hospitality or Food &amp; Beverage qualification preferred</p><br><p><strong>Experience</strong></p><br><p>• 2–4 years of experience in Food &amp; Beverage operations<br>• Previous experience as an F&amp;B Captain, Team Leader, Senior Waiter/Waitress, or similar role<br>• Experience in a luxury or upscale hotel, restaurant, or residential hospitality environment preferred<br>• Strong knowledge of food and beverage service<br>• Familiarity with POS systems and standard F&amp;B operating procedures<br>• GCC/Dubai hospitality experience is an advantage</p><br><p><strong>Personal Attributes</strong></p><br><p>• Naturally guest-focused<br>• Confident and approachable<br>• Strong communication and interpersonal skills<br>• Positive, energetic, and professional<br>• Highly organised and reliable<br>• Detail-oriented<br>• Comfortable working under pressure<br>• Flexible and operationally hands-on<br>• A supportive team player<br>• Passionate about delivering exceptional service</p><br><p><strong>Your Growth Matters</strong></p><br><p>At InterContinental, we believe our people should have the opportunity to grow.</p><br><p>You will be supported through training, coaching, and development opportunities designed to help you build your skills and progress within hospitality.</p><br><p>Whether your ambition is to become an F&amp;B Supervisor, Assistant Outlet Manager, or continue developing within the wider IHG family, we want to help you create a career—not simply find your next job.</p><br><p><strong>What You Can Expect From Us</strong></p><br><p>We give our people everything they need to succeed—from a competitive salary that rewards your hard work to a wide range of benefits designed to help you live your best work life.</p><br><p>These include a full uniform, generous room discounts, and world-class training programs.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.</p><br><p>IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</p><br><p>We foster a culture of trust, support, and acceptance—welcoming different backgrounds, experiences, and perspectives.</p><br><p>At IHG, we give every member of our team the room they need to <strong>belong, grow, and make a difference</strong>.</p><br><p>We know that to work well, we need to feel well—both inside and outside of work. Through our <strong>myWellbeing</strong> framework, we're committed to supporting wellbeing across your health, lifestyle, and workplace.</p><br><p><strong>Ready to Make Every Moment Matter?</strong></p><br><p>If you don't meet every requirement but believe you bring the right energy, service mindset, and passion for people, we'd still love to hear from you.</p><br><p>Join <strong>InterContinental Residences Dubai Business Bay</strong> and become part of a team creating distinctive hospitality experiences in one of Dubai's most dynamic destinations.</p><br><p>Bring your personality.</p><br><p>Bring your passion.</p><br><p>Bring your sense of service.</p><br><p><strong>We'll bring the opportunity.</strong></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>&nbsp;JOB SUMMARY / INTRODUCTION</strong></p><br><p>Responsible for daily monitoring and processing of Settlement processes covering Domestic and Regional and International Market for equities, mutual funds, fixed income, hedge fund, structured funds, ETF, Local and International Securities Lending and Borrowing, Local Market Short Selling and ensuring highest quality of client service delivery as per international standards.<br>Responsible for handling extremely complex settlement transaction across Local, Regional, International Markets. Processing responsibilities include the receipt of client, market / sub custodian instructions. Validating the correctness of all instructions. Ensuring the matching and settlement of instructions in timely manner across all markets.<br>Communicate with many entities Clients, Counter parties, Markets, Sub Custodians, Regulators, Companies, Brokers, Paying Agents, Issuers covering Local, Regional, Global Markets, related to settlement process, support Due Diligence visits linking to Settlement process.<br>The incumbent is responsible for adhering to established quality control measures and procedures.<br>Responsible to provide the first level training for new specialists and will assist specialists in handling inquiries.<br>Handle the cash managements for the client to facilitate the smooth settlements across all markets.<br>Active participation in understanding the Operating module, including Securities Lending and Borrowing transactions, that are large in value and complex in nature, ensuring their successful settlement processing, avoiding loss and penalties to the bank and clients that could cause the bank Reputational, Financial and Operational Risk.<br>Current offering of Department: Position Management, Security/Cash Settlement, Corporate Actions, Reporting, Invoicing, Reconciliation, Swift, Market Security Movement, FX Management, Cash Management, Project Support, Proxy Services, Tax Reclaims, Income Management. Planned expansion into support of Securities Lending, Client Short Selling, Network Management Support, Claim Management, and other services.<br>Specialist will participate in section related projects such as system upgrade / changes, processing enhancements and off hours system testing.<br>Active participation in implementation of Settlement processing related to new clients SLA and SLD, Sub Custodian SLA, New Functions, Products, Market Rules Regulations and Procedures with relevant controls to provide highest level of client delivery.<br>Cope with market changes and subsequent upgradation of internal processes and to identify any potential risk and to create the appropriate controls.<br>Responsible to coordinate and work with various internal departments and external entitles and concerned persons as an integral part related to participation in Projects in order to Re-engineer the process for excellence client delivery and reduce manual activities.<br>Responsible for the end-to-end Settlements processing in accordance with regulatory and compliance requirements, with an increased focus on accurate and timely execution to enhance the client experience.</p><br><p><strong> KEY RESPONSIBILITIES</strong></p><br><ul><li>Responsible for daily monitoring and processing of Settlement processes covering Domestic, Regional and International Markets for products like equities mutual funds, fixed income, hedge fund, structured funds, ETF Local and International Securities Lending and Borrowing, Local Market Short Selling and ensuring highest quality of client service delivery as per international standards.</li><li>Responsible for handling extremely complex settlement transaction across Local, Regional, International Markets. Processing responsibilities include the receipt of client, market / sub custodian instructions. Validating the correctness of all instructions. Ensuring the matching and settlement of instructions in timely manner across all markets.</li><li>Ensure to track and respond to internal and external clients' queries by providing clear detailed Settlement information in line with the relevant market rules and regulations and Settlement best practice.</li><li>Responsible for communicating with various stakeholders like Markets, Sub Custodians, Agents, Companies, Depositories, Brokers, Issuers to ensure smooth accurate timely Settlement processing.</li><li>Ensure that all trade related statuses reports/Instructions are communicated to all stake holders in timely manners.</li><li>Responsible to have excellent knowledge related to Settlements swift messages and usages of the same.</li><li>Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.</li><li>Articulates information clearly and presents information effectively and confidently when working with others.</li><li>Convince others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.</li><li>Participation in section related projects, system changes and upgrades and new client’s requirements and implementation of sub custodian / client SLA<br>Review processes and suggest and implement changes to enhance client satisfaction and reduce manual intervention and reduce overall cost.</li><li>Cash / FX Settlement: Review and validate all transactions inputted by the officer / another specialist. Escalate all mismatches to VP. Validate all data entered into the system and forward to VP for review. On settlement date of transaction ensure transaction settled and all appropriate accounting entries executed. Escalate any settlement issues / discrepancies to VP Validate and Sign any vouchers that need to be passed for FX / Cash execution for review by the VP<br>Position / Cash Management: Review clients’ positions and holdings daily and reconcile positions with sub-custodians and market to ensure there are no discrepancies. Escalate any discrepancies to VP.</li><li>&nbsp;Daily review of client’s cash positions to ensure all clients have appropriate funding and escalating to VP and Middle Office any potential over drafts or if client is at risk of being insufficient.</li><li>SWIFTS: Validate swift instructions inputted by officer / another specialist into the system for VP to Authorize. Second Level of SWIFT generation process<br>Reconciliation: Second level of reconciliation ensuring all appropriate checks are done to ensure there are no discrepancies and escalating any issues to the VP.</li><li>Ad Hoc Requests: Supporting the VP as required for business-as-usual matters and projects and initiatives<br>Risk Indicators: Responsible to ensure controls and procedures are being adhered to by the section. Monitor all KPIs, KRIs, Capacity Planning. Submit any incidents and issues to VP for review. Monitoring transactions to ensure they are being processed according to Compliance / Audit standards (requirements)<br>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</li><li>Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank<br>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.</li><li>Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards<br>Participation on section related projects, systems upgrades / changes, new client requirements, new product functions related to corporate actions<br>Understanding and active participation in Projects requirements and system upgrades and changes.</li><li>Ensure accurate and timely processing of client and client impacting instructions. Reconciling to confirm appropriate settlement of all transactions (FX, Cash, Securities, Corporate Action, Tax Reclaims). Volumes are significant, and as this is a new an up-and-coming business the volumes and complexity of the products and services being offered are increasing exponentially.</li><li>Managing transactions that are large in value and complex in nature, ensuring their successful settlement, avoiding loss and penalties to the bank and clients that could cause the bank Reputational, Financial and Operational Risk.</li><li>University Graduate / bachelor’s degree (or 5 years related work experience).</li><li>5 + years related experience in security services and / or back-office operations e.g. managing securities settlements/ corporate actions.</li><li>Solid understanding of security services and operations and accounting activity related to security services.</li><li>Ability to work under pressure, to priorities and to manage several tasks at the same time.</li><li>Team oriented and ability to work under pressure.</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li>University Graduate / bachelor’s degree (or 5 years related work experience).</li><li>5 + years related experience in security services and / or back-office operations e.g. managing securities settlements/ corporate actions.</li><li>Solid understanding of security services and operations and accounting activity related to security services.</li><li>Ability to work under pressure, to priorities and to manage several tasks at the same time.</li><li>Team oriented and ability to work under pressure.</li><li>Ability to achieve business objectives without compromising controls and risk parameters established.</li><li>Strong execution skills in a multi-tasking mode and follow-up effectively.</li><li>Self-starter with excellent attitude, communication and interpersonal skills.</li><li>High level of accuracy &amp; attention to detail and excellent team working skills.<br><strong>Preferred / Beneficial</strong></li><li>Specific experience in Securities related functions e.g. Settlement, Client Services, Corporate Actions, Data Maintenance &amp; Billing or Custody Account Opening will be an added advantage.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br> Understands supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Provides professional leadership through the supervision of the patient care team, and the maintenance of clinical standards and quality of patient care within the unit during their shift. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education<br> &nbsp;</p><br><br>Abu Dhabi Healthcare Company (SEHA) is the largest and most comprehensive healthcare network in the UAE that was established in 2007 with the objective of operating all public hospitals and clinics across the Emirate of Abu Dhabi.<br><br>SEHA is committed to delivering world-class healthcare services using the most advanced diagnostics and systems across its network of public healthcare centers and hospitals in addition to partnering with global leaders in healthcare, including world renowned organizations such as the Mayo Clinic.<br><br>Responsibilities:<br> <span><strong>Key Responsibilities of the role</strong></span> <span><strong>Corresponding Key Activities performed by the role</strong></span> <br> <span><strong>Leadership</strong></span> <p><span>Facilitating the infection control program through expert advice in infection control practice for all stakeholders clinical and non-clinical. Collaborating with all departments on departmental policies related to infection control.</span></p><br> <p><span>Providing advice and facilitating the occupational health, laboratory and the environmental health and safety staff in the event of a blood born pathogen and body fluid exposure incident or any other Infection Prevention and Control issue.</span></p><br> <p><span>Assists in risk and needs assessment for all departments around infection prevention and control issues.</span></p><br> <p><span>Playing a key role in infection prevention and control committee.</span></p><br> <p><span>Assisting line manager in related policy review or revision.</span></p><br> <p><span>Participating in product evaluation process related to the field of Infection Prevention &amp; Control</span></p><br> <p><span>Assisting in the implementation of evidence-based infection prevention and control strategies, led by line Manager and in conjunction with a multidisciplinary team that is effective and improves patient outcome.</span></p><br> <p><span>Making self-accessible for infection prevention and control consultation in all phases of the change process.</span></p><br> <p><span>Team and consensus building within and across stakeholder groups.</span></p><br> <br> <span><strong>Management of Clinical Practice</strong></span> <p><span>Demonstrates knowledge of microbiological and epidemiological principles supporting the Infection control program by ensuring strong collaboration with all staff. Helping staff the translate program into practice. In absence of line Manager Communicating with SEHA and where required DOH on reportable infectious diseases, endemic and epidemic situation in the community Participates and facilitates in surveillance and epidemiological investigation:</span></p><br> <ul> <li><span>Assists with the design and implementation of surveillance systems according to latest NHSN definitions</span></li> <li><span>Collecting and reviewing, surveillance data with in line Manager</span></li> <li><span>Analyzing and interpret surveillance data under the supervision of line manager.</span></li> <li><span>Facilitates appropriate actions of clinicians and administrators based on Recommendations of Senior which are targeted to reduce or eliminate infectious risks in patients and staff.&nbsp;</span></li> <li><span>Performing active surveillance on device and procedure associated infections in the hospital and following up on epidemiological importance organisms/diseases as directed by Senior.</span></li> <li><span>Collection and compilation of surveillance data</span></li> <li><span>Perform Medical Record Review and use electronic surveillance systems, access to/use of electronic databases/electronic data warehouse (EDW), other related applications, algorithmic detection and reporting processes, clinical decision support, infection prevention within the electronic health record</span></li> <li><span>Assists in conducting&nbsp;outbreak investigations</span></li> <li><span>Conducting contact tracing related to exposure of patients to communicable diseases as directed by senior</span></li> <li><span>Preparing and maintaining confidentiality of all aspects of infection prevention and control surveillance data collection, storage and distribution</span></li> </ul> <p><span>Facilitates the identification of infectious disease processes:</span></p><br> <ul> <li><span>Helps differentiate among colonization, infection, and contamination with in line Manager or appropriate colleagues for clinicians</span></li> <li><span>Assists with investigations to identify occurrences, reservoirs, incubation periods, periods of communicability, modes of transmission, signs and symptoms, and susceptibility associated with the disease process</span></li> <li><span>Interpret results of diagnostic/lab reports under supervision</span></li> <li><span>Recognize limitations and advantages of types of tests used to diagnose infectious processes</span></li> <li><span>Recognize epidemiologically significant organisms for immediate review and investigation, highlighting them to senior</span></li> <li><span>Works with Senior to differentiate among prophylactic, empiric, and therapeutic uses of antimicrobials and Identify indications for microbiologic monitoring</span></li> </ul> <p><span>Identifies and implements infection prevention and control strategies according to specific topics:</span></p><br> <ul> <li><span>Hand hygiene</span></li> <li><span>Cleaning, disinfection, and sterilization</span></li> <li><span>Specific direct and indirect care settings</span></li> <li><span>Therapeutic and diagnostic procedures and devices</span></li> <li><span>Product/equipment recall procedures</span></li> <li><span>Use of isolation/barrier precautions when indicated</span></li> <li><span>Patient placement, transfer, discharge</span></li> <li><span>Environmental hazards</span></li> <li><span>Use of patient care products and medical equipment</span></li> <li><span>Patient immunization programs</span></li> <li><span>Construction and renovation</span></li> <li><span>Influx of patients with communicable diseases</span></li> </ul> <p><span>Infection prevention and control:&nbsp;</span></p><br> <ul> <li><span>Works in collaboration with multidisciplinary team under the oversight of the Senior to apply and use surveillance data and reports, advanced statistical methods and tools, including application of the standard infection ratio, risk assessment, hazard vulnerability analysis,</span></li> <li><span>Use and evaluation of emerging prevention practices for patient care, diagnostic methods,</span></li> <li><span>Participation in antimicrobial stewardship programs</span></li> </ul> <p><span>Employee/occupational health:</span></p><br> <ul> <li><span>Works with the multidisciplinary team&nbsp; under direction to provide counseling, and follow-</span> up for p<span>reventing/controlling the transmission of infectious agents:</span></li> <li><span>Review infection prevention and control policies and procedures with Senior and with departments</span></li> <li><span>Promoting and implementing infection prevention and control guidelines/standards that improve patient outcome and reduce healthcare-associated infections.</span></li> <li><span>Collaborate with Seniors who work with public health agencies in planning community responses to biologic agents</span></li> <li><span>Investigating and studying trends in infection prevention and control practices, recommending changes or adjustments in existing practice for performance improvement.</span></li> <li><span>Assist with analysis and trending of occupational exposure incidents and information exchange between occupational health and infection prevention and control departments</span></li> <li><span>Conducting contact tracing related to exposure of employees to communicable diseases</span></li> </ul> <br> <p><span><strong>Disaster Preparedness&nbsp;</strong></span></p><br> <p><span><strong>Response - Biological</strong></span></p><br> <p><span>Assists with Disaster Preparedness and Biological Response Plan –including, but not limited to:</span></p><br> <ul> <li><span>Ensure personal protective equipment resources are available at all times</span></li> <li><span>Effectively utilize resources during an disaster (i.e&nbsp; &nbsp;isolation rooms)</span></li> <li><span>Identify dedicated units&nbsp; to accommodate&nbsp; known or suspected patients with bioterrorism-related disease, or&nbsp; &nbsp;emerging infectious disease</span></li> <li><span>Participate in conducting annual drills related to Disaster Preparedness&nbsp; and Biological Response&nbsp;</span></li> <li><span>Demonstrate effective reporting process for a&nbsp; &nbsp;biological disaster (communication with SEHA OCC, DOH CDC, Police, etc.)</span></li> <li><span>Collaborate with regulatory bodies in planning response to biologic agents (eg. Influenza)</span></li> </ul> <p><span>Provide infectious disease disaster plan education and training to the staff, Identify staff roles and responsibilities in the implementation of disaster preparedness and biological response and the threat of a bio-hazard attack</span></p><br> <p><span>Undertake activities for early detection of an infectious disease disaster through active or passive surveillance. Reports immediately to seniors any concerns data exposing.</span></p><br> <p><span>Helps facilitate any recommended strategies for handling potentially contagious individuals and implementing environmental controls to prevent or limit the emergence or spread of communicable diseases</span></p><br> <p><span>Knowledgeable about effective interventions that can be implemented when standard practices cannot be achieved during a disaster (when resources may be limited)</span></p><br> <br> <span><strong>Pandemic preparednes and response</strong></span> <p><span>Facilitates the implementation of policies and procedures which promote consistent adherence to evidence-based infection control practices which minimize transmission of pandemic infection diseases</span></p><br> <p><span>Responsible assisting with the monitoring of pandemic alerts issued by DOH CDC, MOH, WHO, etc.,</span></p><br> <p><span>If a pandemic is declared:</span></p><br> <ul> <li><span>Faciltiate with the communication and implementation of necessary precautions applicable to the physical setting.&nbsp;</span></li> <li><span>Undertake process and/or outcome surveillance advised by senior and activities to identify infections that&nbsp; cause or have potential to cause an outbreak</span></li> <li><span>Assist with epidemiological investigation&nbsp;</span></li> <li><span>Implement routine practices and&nbsp; precautions to prevent the transmission of infection&nbsp;</span></li> <li><span>Syndromic Surveillance: Assist with the development of &nbsp;a communicable disease assessment plan to monitor individuals and staff</span></li> </ul> <br> <span><strong>Communication</strong></span> <p><span>Maintaining confidentiality and security of patient, family, and organization information in accordance with the confidentiality policy</span></p><br> <p><span>Using information technology to access, transmit and produce information as necessary.&nbsp;</span></p><br> <p><span>Assist with producing infection prevention and control reports and surveillance monitoring in a timely manner (i.e., monthly) and ensuring the information is understood and available to relevant staff</span></p><br> <p><span>Liaising effectively with health care providers both internal and external to the organization.</span></p><br> <p><span>Liaising closely with medical and nursing staff in ensuring that all notifiable diseases are reported to DOH.</span></p><br> <br> <span><strong>Performance Improvement/Risk Management</strong></span> <p><span>Supporting a culture of performance&nbsp;</span><span>improvement and participating in accreditation activities and quality improvement projects with a focus on reliability and sustainability</span></p><br> <p><span>Undertaking patient and environmental risk assessments and documenting corrective action to improve patient outcomes as required. Discussing these regularly with Senior</span></p><br> <p><span>Supporting in ongoing educational programs within the organization.</span></p><br> <p><span>Participating in the implementation of evidence-based practice to promote clinical knowledge and a research based clinical practice environment.</span></p><br> <p><span>Participating in the monitoring and continuous surveillance of identified healthcare-associated infection clinical indicators, pertinent to the facility’s needs, using this data to prioritize the infection prevention and control program under the supervision of line manager</span></p><br> <p><span>Undertaking infection prevention and control audits and reviewing as required, providing these reports to seniors and when necessary, working with Senior on making recommendations to minimize risk and improve safety of patients, visitors or health care workers.</span></p><br> <p><span>Performing risk assessment and management in the organization for infection control issues.</span></p><br> <p><span>Demonstrating knowledge of current infection prevention and control strategies and organizational policies, and participating in product evaluation and cost containment projects as indicated</span></p><br> <br> <span><strong>Education</strong></span> <p><span>Acting as an expert resource, engaging in health promotion activities in the organization and community.</span></p><br> <p><span>Conducting orientation, annual mandatory training and in-service infection prevention and control education programs for employees.</span></p><br> <p><span>Coordinating the infection prevention and control link practitioners (ICLP) and chairs ICLP monthly meetings, training infection prevention and control link preventionist.</span></p><br> <p><span>Participates in curriculum development, communication, and teaching strategies related to infection prevention and control.</span></p><br> <p><span>Participates in education about hygienic and community health measures (e.g., hand hygiene) to patients and their visitors.</span></p><br> <p><span>Providing education to contracted workers on evidence-based infection prevention and control precautions to be followed.&nbsp;</span></p><br> <br> <br>Qualifications:<br><p><span><strong>Required: RN/RM with&nbsp;</strong>Bachelor’s degree in nursing or midwifery or equivalent</span></p><br><p><span><strong>Licensing:</strong> DOH licence in Nursing or Midwifery</span></p><br><p><span><strong>Desired:&nbsp;</strong>N.A</span><br> &nbsp;</p><br> </div>

Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment.<br><br>Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided.<br><br>This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond to customer questions in a professional and courteous manner. Assist with routine account, product, service, or order inquiries. Provide accurate information using approved company resources. Help customers understand basic processes and next steps. Identify customer needs and provide appropriate solutions. Escalate complex or unresolved concerns to the appropriate team. Follow established customer service procedures and guidelines. Maintain a positive and professional customer experience.<br><br>Email & Chat Support<br><br>Respond to customer inquiries through email and live chat. Provide clear, accurate, and helpful written responses. Manage multiple routine conversations when required. Use approved templates and resources appropriately. Document important information from customer interactions. Route specialized requests to the appropriate department. Maintain professional written communication.<br><br>Account & Records Support<br><br>Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details when requested. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.<br><br>Issue Resolution<br><br>Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting or resolution procedures. Resolve routine issues within assigned authority. Provide customers with clear next steps. Escalate technical, billing, account, or policy-related issues when necessary. Follow up on assigned cases when required.<br><br>Ticket & Case Management<br><br>Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending customer issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.<br><br>Administrative & Data Entry Support<br><br>Enter customer and service information accurately. Update spreadsheets, trackers, and internal records when assigned. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative support tasks as needed.<br><br>Team Communication<br><br>Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide timely updates regarding unresolved cases. Ask for assistance when an issue falls outside assigned responsibilities. Participate in virtual meetings, coaching, and training sessions. Maintain dependable communication during scheduled working hours.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent. Basic computer and typing proficiency. Comfortable communicating through email and online chat. Strong written and verbal communication skills. Friendly and professional communication style. Good listening and problem-solving skills. Strong attention to detail. Ability to follow established procedures and guidelines. Ability to manage multiple routine requests. Good organization and time-management skills. Ability to remain patient and professional during challenging interactions. Ability to work independently in a remote environment. Willingness to learn new software and customer service processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace.<br><br>Preferred Qualifications<br><br>Previous professional experience is not required. Familiarity with any of the following may be helpful:<br><br>Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms.<br><br>Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.<br><br>Skills & Competencies<br><br>Customer Focus: Provide helpful and respectful assistance.<br><br>Communication: Explain information clearly and professionally.<br><br>Active Listening: Understand customer questions and concerns before responding.<br><br>Problem Solving: Follow established procedures to resolve routine issues.<br><br>Attention to Detail: Maintain accurate customer records and case notes.<br><br>Organization: Manage conversations, tickets, tasks, and follow-ups effectively.<br><br>Patience: Remain calm and professional during difficult interactions.<br><br>Adaptability: Learn new systems, policies, and support procedures.<br><br>Dependability: Maintain consistent attendance, productivity, and communication.<br><br>Confidentiality: Handle customer and company information responsibly.<br><br>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br>Fully remote work environment. Competitive entry-level compensation. Paid onboarding and customer service training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development opportunities. Ongoing coaching and performance feedback. Opportunities for career advancement. Company-provided equipment where applicable. Supportive remote team environment.<br><br>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach.<br><br>You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support.<br><br>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering written communication, customer service scenarios, attention to detail, typing, problem solving, or basic computer proficiency.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.<br><br>Skills: Customer Support

Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment.<br><br>Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided.<br><br>This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond to customer questions in a professional and courteous manner. Assist with routine account, product, service, or order inquiries. Provide accurate information using approved company resources. Help customers understand basic processes and next steps. Identify customer needs and provide appropriate solutions. Escalate complex or unresolved concerns to the appropriate team. Follow established customer service procedures and guidelines. Maintain a positive and professional customer experience.<br><br>Email & Chat Support<br><br>Respond to customer inquiries through email and live chat. Provide clear, accurate, and helpful written responses. Manage multiple routine conversations when required. Use approved templates and resources appropriately. Document important information from customer interactions. Route specialized requests to the appropriate department. Maintain professional written communication.<br><br>Account & Records Support<br><br>Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details when requested. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.<br><br>Issue Resolution<br><br>Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting or resolution procedures. Resolve routine issues within assigned authority. Provide customers with clear next steps. Escalate technical, billing, account, or policy-related issues when necessary. Follow up on assigned cases when required.<br><br>Ticket & Case Management<br><br>Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending customer issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.<br><br>Administrative & Data Entry Support<br><br>Enter customer and service information accurately. Update spreadsheets, trackers, and internal records when assigned. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative support tasks as needed.<br><br>Team Communication<br><br>Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide timely updates regarding unresolved cases. Ask for assistance when an issue falls outside assigned responsibilities. Participate in virtual meetings, coaching, and training sessions. Maintain dependable communication during scheduled working hours.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent. Basic computer and typing proficiency. Comfortable communicating through email and online chat. Strong written and verbal communication skills. Friendly and professional communication style. Good listening and problem-solving skills. Strong attention to detail. Ability to follow established procedures and guidelines. Ability to manage multiple routine requests. Good organization and time-management skills. Ability to remain patient and professional during challenging interactions. Ability to work independently in a remote environment. Willingness to learn new software and customer service processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace.<br><br>Preferred Qualifications<br><br>Previous professional experience is not required. Familiarity with any of the following may be helpful:<br><br>Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms.<br><br>Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.<br><br>Skills & Competencies<br><br>Customer Focus: Provide helpful and respectful assistance.<br><br>Communication: Explain information clearly and professionally.<br><br>Active Listening: Understand customer questions and concerns before responding.<br><br>Problem Solving: Follow established procedures to resolve routine issues.<br><br>Attention to Detail: Maintain accurate customer records and case notes.<br><br>Organization: Manage conversations, tickets, tasks, and follow-ups effectively.<br><br>Patience: Remain calm and professional during difficult interactions.<br><br>Adaptability: Learn new systems, policies, and support procedures.<br><br>Dependability: Maintain consistent attendance, productivity, and communication.<br><br>Confidentiality: Handle customer and company information responsibly.<br><br>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br>Fully remote work environment. Competitive entry-level compensation. Paid onboarding and customer service training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development opportunities. Ongoing coaching and performance feedback. Opportunities for career advancement. Company-provided equipment where applicable. Supportive remote team environment.<br><br>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach.<br><br>You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support.<br><br>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering written communication, customer service scenarios, attention to detail, typing, problem solving, or basic computer proficiency.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.<br><br>Skills: Customer Support

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>We don’t just talk, we do. Lead the change with us.</b><p>At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere.</p><br><p>We are a global team of over 800 changemakers, operating in more than 40 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference.</p><br><p>In a world of ever more complex challenges, we believe diversity of background and perspective is a strength. We pride ourselves on a culture that values and nurtures difference. We are dedicated to unlocking potential, not only for the countries we work in but also for each of our team members. No matter where you’re from or who you are, if you’re passionate about the transformative power of progressive politics, we invite you to build a better future with us.</p><br><b>Role Summary</b><b>Role Summary </b><br>TBI continues to grow its work in the Middle East, Eastern Europe and Central Asia (MENACA). As a result of this growth, we are searching for an outstanding candidate to provide effective and efficient support to the TBI teams in MENACA, and to ensure smooth administrative and operational delivery. This includes administrative, operational and business setup support to the TBI management and other staff members.The role reports in to the Dubai office in DIFC, and will work closely with our Advisory and Internal Operations teams across the region, as well as our global Internal Operations teams, and will be part of a wider cohort of Operations Assistants. The postholder will deliver excellent logistical, operational and administrative support to our people and work closely with our teams on the ground.<b>Key Responsibilities </b><br>The Operations Assistant will be either directly responsible for implementing the tasks below or will provide oversight of staff and departments that perform these functions.<b>Core tasks</b><ul><li>Lead all aspects of the management and maintenance of TBI managed properties in Dubai.</li><li>Ensure all staff have access to the tools and resources needed to deliver high quality work from our Dubai office (IT kit and video conferencing, wifi, AC, stationary, refreshments etc.).</li><li>Support visa and work permit applications for staff in DIFC, and all related administrative processes for employment.</li></ul><b>Ongoing business support functions</b><ul><li>IT: liase with central IT support and HR onboarding teams, to ensure that all staff have adequate and functioning IT equipment.</li><li>HR and staffing: liase with central HR teams to manage onboarding of new staff, advise country staff on HR and staffing policies, support team members in country with ongoing work permit/visa queries.</li><li>Admin: support the Managing Director and country leadership team with logistics support</li><li>Travel: Ensure the consistent use of and adherence to the TBI travel management system and procedures</li><li>Coordinate in country moves outside of core locations</li><li>Support visa applications and arrival procedures of international staff and visitors to the programme</li><li>Ensure that all international staff and visitors have a working means of communication within 24 hours of arrival in country</li></ul><b>Office operations</b><ul><li>Onboard and oversee local vendors including cleaners, local IT etc.</li><li>Ensure the UAE government and company policies are being followed regarding protocols and procedures</li><li>Liase with the Global Security and Operations Team to ensure protocols are followed and identify and flag operational risks to the Country Head</li><li>Support projects with leadership visits and events as needed in the region with the logistics coordination between the teams involved</li><li>Participate in the crisis management team in the event of a medical or security emergency.</li></ul><b>Finance</b><ul><li>Manage financial activities in compliance with TBI policy and procedures</li><li>Support the Country Head and team in central financial management including preparing requests for advance of funds and/or direct payments; monitoring budget expenditures and maintaining a proper record of budgets and spending</li></ul><b>Safety, security and access</b><ul><li>With support from the Global Operations and Security team, develop country level security SOPs that are contextually appropriate to the risk to TBI staff and activities in country</li><li>Maintain an active network with other agencies as well as key interlocutors to ensure that TBI understands the security context. Notify the Managing Director, Global Security and Operations Team when the political or security situation may impact TBI’s staff or activities</li><li>Ensure that any violation of safety and security rules as well as security incidents are reported to the Managing Director and Global Operations and Security team</li><li>Work with the Managing Director to enable safe access for TBI staff to new areas and identify key stakeholders and interlocutors relevant to the area of operation</li><li>Ensure that all TBI locations are compliant with fire regulations and equipped with firefighting equipment where necessary</li><li>Act as the point of contact in country to carry our security tasks as directed by the Global Security and Operations team</li><li>Maintain an up to date country Flap sheet and communications tree.</li></ul>It is also expected that the postholder will cover any other duties as required where capacity and availability permits. These duties will be communicated in advance and agreed with the Country Head where possible.<b>Person Specification </b><br>The individual should work to the highest standard with a keen attention to detail delivering workable solutions to various teams with competing priorities.They should proactively enagage with the business and be bold in their approach, working to make change for the better and improve operational efficiency and reduce the threat to our people, assets and reputation. They should be an ambassador for the team and build trust with those with whom they engage. They should be solution orientated.In addition, the postholder should be able to demonstrate more than three years’ of experience of:<ul><li>Programme management</li><li>Security, operations, logistics and administration.</li></ul>Fluency in written and verbal English is required.<p>Closing Date:</p><br>2026-08-24 </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><br><b>Job Summary</b></b><br>We are seeking a skilled and analytical Auditor to join Group Internal Audit (GIA), supporting the Wealth &amp; Retail Banking (WRB) portfolio. The role is responsible for delivering risk-based audits, providing independent assurance on key risks and controls, identifying opportunities for improvement, and supporting continuous monitoring activities. The successful candidate will use data-driven audit techniques, contribute to innovation within the audit function, and help strengthen the Bank’s risk and control environment.<b><br><b>Key Responsibilities</b></b><br><b>Audit Planning and Risk Assessment</b><br> <ul> <li>Support the development and maintenance of risk assessments and risk-based audit plans.</li> <li>Identify emerging risks, control weaknesses, and changes in the business environment requiring audit focus.</li> <li>Contribute to audit scoping, planning, and testing programmes.</li> <li>Provide insights to support audit prioritisation and coverage decisions.</li> </ul> <b>Audit Delivery</b><br> <ul> <li>Deliver audit engagements in line with Group Internal Audit methodology and professional standards.</li> <li>Conduct fieldwork, review evidence, draft audit findings, and support audit report preparation.</li> <li>Ensure audits are completed within agreed timelines and quality standards.</li> <li>Promote efficiency, consistency, and continuous improvement in audit execution.</li> </ul> <b>Issue Management and Validation</b><br> <ul> <li>Monitor audit issues and management action plans through to closure.</li> <li>Validate remediation actions to ensure root causes have been appropriately addressed.</li> <li>Escalate overdue, ineffective, or high-risk remediation matters where required.</li> <li>Provide guidance on evidence requirements and effective issue resolution.</li> </ul> <b>Continuous Monitoring and Stakeholder Engagement</b><br> <ul> <li>Perform ongoing monitoring to identify emerging risks and control concerns.</li> <li>Build constructive relationships with stakeholders while maintaining independence and objectivity.</li> <li>Clearly communicate audit findings, risk impacts, root causes, and recommendations.</li> </ul> <b>Analytics, Innovation and Data Insights</b><br> <ul> <li>Apply data analytics to enhance risk identification, testing coverage, and audit efficiency.</li> <li>Support the development of automated and data-led audit approaches.</li> <li>Use data visualisation and analytical techniques to identify trends, anomalies, and control indicators.</li> <li>Contribute to audit innovation, methodology enhancements, and digital transformation initiatives.</li> </ul> <b>Non-Audit Activities and Departmental Contribution</b><br> <ul> <li>Support regulatory reviews, external audit engagements, and quality assurance activities.</li> <li>Contribute to audit committee, risk, and governance forum papers where required.</li> <li>Participate in knowledge-sharing, training, and cross-functional collaboration activities.</li> <li>Support annual planning, risk assessment updates, and continuous improvement initiatives.</li> </ul> <b>People, Culture and Conduct</b><br> <ul> <li>Demonstrate professional scepticism, integrity, and the highest standards of ethical conduct.</li> <li>Take ownership of continuous professional development across audit, business, risk, and analytics disciplines.</li> <li>Proactively identify, escalate, and support the resolution of risk, conduct, and compliance matters.</li> </ul> <b>Regulatory &amp; Business Conduct</b><br> <ul> <li>Champion the Group’s Values and Code of Conduct.</li> <li>Maintain the highest standards of ethics, regulatory compliance, and business conduct.</li> <li>Ensure compliance with all applicable laws, regulations, and internal policies.</li> <li>Collaboratively identify, escalate, mitigate, and resolve risk and compliance concerns.</li> </ul> <b>Other Responsibilities</b><br> <ul> <li>Embed the Group’s brand promise, <b>Here for good</b>, in daily activities.</li> <li>Undertake additional responsibilities as required under Group, Country, Business, or Functional policies.</li> <li>Maintain an up-to-date understanding of role requirements, regulatory expectations, and business developments.</li> </ul> <b><b>Skills and Experience</b></b><br> <ul> <li>Audit Methodology and Audit Systems</li> <li>Risk Assessment</li> <li>Audit Planning</li> <li>Audit Fieldwork</li> <li>Audit Report Writing</li> <li>Stakeholder Management</li> <li>Continuous Monitoring</li> <li>Data Analytics and Insight Generation</li> </ul><b><b>Qualifications</b></b><br> <ul> <li>Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, Information Systems, Economics, or a related field.</li> <li>Professional certifications such as: <ul> <li>Certified Internal Auditor (CIA)</li> <li>Chartered Accountant (CA)</li> <li>Certified Public Accountant (CPA)</li> <li>Association of Chartered Certified Accountants (ACCA)</li> <li>Certified Information Systems Auditor (CISA)</li> <li>Certified Anti-Money Laundering Specialist (CAMS)</li> <li>Financial Risk Manager (FRM)</li> <li>Or other relevant audit, risk, or compliance qualifications.</li> </ul> </li> <li>Membership of a recognised professional accounting or auditing body is advantageous.</li> </ul><b><b>About Standard Chartered</b></b><br> <p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br> <p><b>Together we:</b></p><br> <ul> <li><b>Do the right thing&nbsp;</b>and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,&nbsp;</b>continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,&nbsp;</b>we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><b><b>What we offer</b></b><br> <p><b>In line with our Fair Pay Charter,&nbsp;</b>we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,&nbsp;</b>with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off&nbsp;</b>including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working&nbsp;</b>options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support&nbsp;</b>through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture&nbsp;</b>to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,&nbsp;</b>one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><p><b>End Date:</b> 17/08/2026 </p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Head Bartender - Casea 101</span></span></span>&nbsp;<br><span><span>(<span>20043</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Head Bartender</strong> to join Food &amp; Beverage team at<strong> One&amp;Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond crafting exceptional beverages for our guests. As a Head Bartender, you will lead the bar team in creating a warm, engaging, and energetic atmosphere while ensuring a seamless bar experience for every guest. You will oversee beverage preparation, bar operations, and service quality, maintain high standards of creativity, consistency, and guest satisfaction while upholding our company’s core values.</span></p><br> <p><span>Key Duties and Responsibilities</span></p><br> <ul> <li><span>Complete Stock orders at the end of evening shift.</span></li> <li><span>Monitor that all drinks made adhere to the recipes and are to the standard of the resort. </span></li> <li><span>Responsible for serving beverages to the guests according to the One&amp;Only standards with emphasis on accuracy and speed.</span></li> <li><span>Responsible for mixing all types of drinks and cocktails based on standardized recipes.</span></li> <li><span>Responsible for the proper storage and safety of all the stocks in the bar.</span></li> <li><span>Responsible for the cleanliness and maintenance of the bar area, chillier, fringes, bar floor, storage areas and all equipment and tools inside the bar.</span></li> <li><span>Perform other tasks assigned by the Manager which leads to guest satisfaction and profit for the Hotel.</span></li> <li><span>Prepare Daily Bar Inventory and the Inter-Transfer Report. </span></li> <li><span>Breakage/ Spoilage/ Spillage Report, Full Bottle Sales Report, Daily operating equipment inventory for the bar.</span></li> <li><span>Prepare Beverage Supplies, Operating Supplies and Food Supplies Requisition for the Bar.</span></li> <li><span>Maintain bar stock according to established par stock level and arranges requisitioned items according to the appropriate storage condition of the specific wines and spirits.</span></li> <li><span>Maintain adequate bar supplies such as napkins, straws, cocktail picks, etc., arrange them neatly in the assigned areas.</span></li> <li><span>Maintain sufficient supply of ice in the ice bins for service hours.</span></li> <li><span>Maintain sufficient supplies of linen, rags, bar mats, etc., required in the bar.</span></li> <li><span>Receive payment from guests and handle cashiering tasks when assigned in Outlets with self-cashiering like Pool Side.</span></li> <li><span>Account for the sales of the outlet in the shift assigned.</span></li> <li><span>Validate guest orders in the guest check and compete for the total sales.</span></li> <li><span>Prepare the Food and Beverage Cashier’s report for the outlet ensuring that the recorded sales and the amount of cash in the cash box tallies.</span></li> <li><span>To be responsible for turning over the sales and the report for the day to the Head Cashier.</span></li> <li><span>Maintain clean and sufficient operating equipment such as glassware, bar tools and equipment, chinaware, etc., required for service hours in the bar.</span></li> <li><span>Handle the orderly stocking of glassware and ensure adequate stock and inventory is maintained.</span></li> <li><span>Conduct monthly inventory of the operating equipment in the bar.</span></li> <li><span>Check and control the temperature of the bar chillier and wine chillier.</span></li> <li><span>Mix and prepare alcoholic and non-alcoholic drinks according to the standardized recipes of the drinks.</span></li> <li><span>Set up the bar according to standard countertop set-up before service hours.</span></li> <li><span>To be responsible for the preparation of all mise-en-place before the service hours.</span></li> <li><span>Prepare sugar syrup required for drink preparation.</span></li> <li><span>Prepare fruit juices required for mixing cocktails.</span></li> <li><span>Serve the different types of wine according to the appropriate standards.</span></li> <li><span>Store the wine appropriately and control the temperature of the storage area</span></li> <li><span>Perform the sequence of service, like all the other service attendants.</span></li> <li><span>To be capable of suggestive selling to boost the sales of wines and spirits in the bar.</span></li> <li><span>Communicate with the guest in selling the products and service of the outlet.</span></li> <li><span>Establish and maintain good relations with co-colleagues within the department and with other departments.</span></li> </ul> <p><span>A suitable candidate should have 1–2 years of experience in a 5‑star hotel, resort, or upscale bar environment, with strong knowledge of beverage service standards, mixology basics, and bar operations. The candidate must demonstrate excellent personal presentation, strong interpersonal skills, and the ability to build positive rapport with a diverse and high‑profile clientele. should be a dynamic team player, committed to delivering exceptional guest service and creating a welcoming, energetic bar atmosphere. Excellent English communication skills are required, and proficiency in an additional language is an advantage.</span></p><br> <p><span>At One&amp;Only creating <strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.</span></p><br> <p><span>Please apply directly through this website and submit your most recent CV.&nbsp;</span></p><br> <p><span>We <strong>Thank You</strong> for your interest at Kerzner –One&amp;Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<br><br><p>Senior Project Manager – Mechanical will provide overall leadership, strategic direction, and end-to-end management of major mechanical and piping project scopes within large-scale LNG, Oil & Gas, Gas Processing, Petrochemical, Refinery, and EPC projects. The position will be responsible for the complete project execution lifecycle, covering engineering coordination, procurement, expediting, inspection, logistics, construction, pre-commissioning, commissioning interfaces, system completion, handover, and close-out. The role will ensure delivery in accordance with contractual requirements, approved budget, baseline schedule, quality standards, HSE requirements, and client expectations. The Senior Project Manager will lead multidisciplinary project teams and maintain strong coordination with the Client, PMC, EPC partners, engineering consultants, vendors, subcontractors, and internal corporate functions, while driving project performance, productivity, cost optimization, schedule recovery, risk mitigation, stakeholder satisfaction, and successful achievement of critical project milestones.</p><br><p>Responsibilities:</p><ul><li><p>Provide overall leadership and strategic direction for mechanical and piping project execution, ensuring alignment with project objectives, contractual obligations, approved execution strategies, and company business targets.</p></li><li><p>Manage the complete project lifecycle from mobilization, engineering coordination, procurement, material expediting, inspection, logistics, and construction through pre-commissioning, commissioning interfaces, system completion, handover, and final close-out.</p></li><li><p>Develop and implement project execution strategies, construction methodologies, execution plans, resource plans, manpower requirements, project schedules, productivity targets, project KPIs, and performance management systems.</p></li><li><p>Lead multidisciplinary teams covering Mechanical, Piping, Civil, Structural, E&I, Planning, Project Controls, QA/QC, HSE, Commercial, Procurement, Logistics, and Commissioning functions.</p></li><li><p>Oversee construction and installation of major mechanical systems, including static and rotating equipment, pressure vessels, tanks, pumps, compressors, heat exchangers, piping systems, utilities, process systems, and associated plant facilities.</p></li><li><p>Ensure all construction activities are executed in accordance with approved IFC drawings, specifications, method statements, ITPs, project procedures, applicable international codes and standards, and client requirements.</p></li><li><p>Establish effective systems for monitoring construction productivity, manpower efficiency, equipment utilization, material consumption, work-front availability, and resource performance.</p></li><li><p>Review project progress against approved baseline schedules and contractual milestones, identify critical path constraints and schedule risks, and implement effective recovery, mitigation, acceleration, and catch-up strategies.</p></li><li><p>Work closely with Planning and Project Controls teams to review Primavera P6 schedules, progress measurement, manpower histograms, productivity reports, look-ahead schedules, critical path activities, forecasts, earned progress, and recovery programmes.</p></li><li><p>Ensure adequate manpower, equipment, materials, drawings, permits, access, temporary facilities, work fronts, and other resources are available to maintain continuous construction progress.</p></li><li><p>Maintain close coordination with HSE leadership to ensure full compliance with project HSE plans, permit-to-work systems, risk assessments, method statements, safe systems of work, statutory requirements, and client HSE standards.</p></li><li><p>Promote a strong zero-incident safety culture, ensuring HSE performance remains a key project delivery KPI and that all project personnel and subcontractors maintain safe working practices.</p></li><li><p>Monitor project cost performance in coordination with Commercial and Project Controls teams, covering manpower, subcontractor costs, equipment, materials, productivity, indirect costs, and other project expenditures.</p></li><li><p>Support commercial and contractual management of variations, claims, EOT submissions, change orders, subcontractor claims, back charges, commercial correspondence, and contractual notices.</p></li><li><p>Identify commercial risks and opportunities and ensure project changes are properly evaluated, documented, approved, costed, and incorporated into project execution.</p></li><li><p>Drive value engineering, cost optimization, productivity improvement, construction efficiency, resource optimization, and waste reduction without compromising safety, quality, or schedule.</p></li><li><p>Establish and maintain strong working relationships with the Client, PMC, consultants, EPC partners, subcontractors, vendors, third-party inspection agencies, and senior management.</p></li><li><p>Lead senior-level project meetings, progress reviews, coordination meetings, technical discussions, commercial reviews, client meetings, and management presentations.</p></li><li><p>Provide accurate and timely executive-level reporting covering project progress, critical milestones, productivity, manpower, procurement, cost, risks, opportunities, contractual matters, forecasts, and recovery actions.</p></li><li><p>Review and approve major project execution strategies, construction methodologies, resource requirements, recovery plans, work-front priorities, and critical project decisions within delegated authority.</p></li><li><p>Ensure proper preparation and maintenance of project documentation, turnover dossiers, as-built drawings, inspection records, test packs, quality records, completion certificates, system dossiers, and handover documentation.</p></li><li><p>Lead mechanical completion, system handover, commissioning interfaces, final testing, demobilization, final documentation, project close-out, and lessons-learned activities.</p></li><li><p>Ensure project lessons learned are captured and implemented to improve future project execution, productivity, safety, quality, cost, and schedule performance.</p></li><li><p>Act as a senior leadership representative of the company, protecting the company's commercial, contractual, technical, operational, and reputational interests while maintaining professional client and stakeholder relationships.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Mechanical Engineering or equivalent; master’s degree or relevant professional certification will be an advantage.</p></li><li><p>Minimum 18–20+ years of overall experience in mechanical construction and project management, with substantial experience in LNG, Oil & Gas, Gas Processing, Petrochemical, Refinery, or major EPC projects.</p></li><li><p>Proven experience in senior project leadership positions such as Senior Project Manager, Project Manager, Mechanical Project Manager, Senior Construction Manager, or equivalent.</p></li><li><p>Strong experience in large-scale mechanical and piping construction, equipment installation, plant construction, system completion, pre-commissioning, commissioning, and project handover.</p></li><li><p>Extensive knowledge of installation and construction of static and rotating equipment, pressure vessels, tanks, pumps, compressors, heat exchangers, piping systems, utilities, and process facilities.</p></li><li><p>Strong understanding of EPC project execution, construction methodologies, project controls, planning, cost management, procurement, expediting, logistics, QA/QC, HSE, commissioning, and contract administration.</p></li><li><p>Proven ability to manage multidisciplinary teams, large manpower resources, subcontractors, vendors, multiple work fronts, and complex project interfaces.</p></li><li><p>Strong knowledge of Primavera P6, project scheduling, manpower planning, productivity monitoring, resource forecasting, progress measurement, critical-path analysis, recovery planning, and project reporting.</p></li><li><p>Experience coordinating engineering deliverables, procurement, material expediting, vendor inspections, logistics, construction, pre-commissioning, commissioning, system completion, and final handover.</p></li><li><p>Strong commercial awareness with practical experience in variations, claims, EOT, change management, subcontract management, cost control, and contractual risk management.</p></li><li><p>Experience working with major EPC contractors, PMC organizations, international clients, consultants, vendors, subcontractors, and third-party inspection agencies.</p></li><li><p>Excellent leadership, stakeholder management, negotiation, communication, decision-making, problem-solving, and conflict-resolution skills.</p></li><li><p>GCC / Middle East LNG, Oil & Gas, Gas Processing, or major EPC project experience is highly desirable.</p></li></ul><br>

<p><strong>Leadership & Technology Strategy</strong></p><p>As the Technology Director, you will provide strategic leadership for the organization's technology function, ensuring technology capabilities support business growth, operational resilience, innovation, and regulatory compliance.</p><p>Key responsibilities include:</p><ul><li><p>Define and execute the long-term technology strategy, covering enterprise applications, software engineering, infrastructure, cloud platforms, cybersecurity, enterprise architecture, and IT service management.</p></li><li><p>Develop the organization's cloud adoption strategy, ensuring cloud and hybrid environments align with security, regulatory, data sovereignty, performance, and cost optimization objectives.</p></li><li><p>Lead, develop, and mentor multidisciplinary technology teams responsible for software delivery, infrastructure, security, operations, and user support while establishing clear ownership, accountability, succession planning, and governance.</p></li><li><p>Provide executive oversight on critical technology decisions including enterprise architecture, major incidents, change governance, cybersecurity exceptions, technology investments, and vendor selection.</p></li><li><p>Establish departmental objectives, KPIs, and performance metrics to ensure consistent delivery of high-quality technology services and business outcomes.</p></li><li><p>Promote innovation and continuous improvement initiatives that enhance operational efficiency and support evolving business priorities.</p></li><li><p>Develop, maintain, and enforce technology governance, policies, standards, and operating procedures that align with ISO 27001, ISO 22301, PCI DSS, UAE Information Assurance Standards, applicable UAE regulatory requirements, and other relevant industry frameworks.</p></li><li><p>Design an effective operating model that optimizes internal resources, managed services, outsourced partners, robotic process automation (RPA), and AI-enabled capabilities to maximize efficiency.</p></li><li><p>Manage strategic technology vendors and partners, working closely with Legal and Procurement to ensure contracts, deliverables, commercial terms, and service performance meet organizational expectations.</p></li><li><p>Prepare and manage annual technology operating and capital budgets while supporting investment decisions for strategic technology initiatives.</p></li><li><p>Strengthen governance by proactively addressing audit observations, improving internal controls, and embedding risk awareness across all technology operations.</p></li><li><p>Conduct periodic Risk and Control Self-Assessments (RCSA) to evaluate control effectiveness, identify improvement opportunities, and coordinate enterprise risk reporting.</p></li><li><p>Act as Secretary of the Information Security Committee, contribute to executive leadership forums, and represent the Technology function in regulatory, industry, and cross-functional initiatives.</p></li></ul><br><p><strong>Technology Delivery & Project Governance</strong></p><p>The successful candidate will oversee the complete technology delivery lifecycle, ensuring projects are delivered efficiently, securely, and in alignment with business priorities.</p><p>Responsibilities include:</p><ul><li><p>Direct the full Software Development Life Cycle (SDLC), from business analysis and solution design through development, testing, deployment, release, and production support.</p></li><li><p>Champion modern DevSecOps practices and delivery automation to improve productivity, governance, traceability, and solution quality.</p></li><li><p>Manage technology portfolios, development roadmaps, delivery capacity, and resource planning to ensure priorities remain aligned with organizational objectives.</p></li><li><p>Implement rigorous quality assurance practices that minimize production defects and improve solution reliability.</p></li><li><p>Govern enterprise change management processes by ensuring appropriate approvals, documentation, traceability, rollback planning, and risk management.</p></li><li><p>Ensure every technology initiative has clearly defined scope, ownership, success measures, delivery milestones, governance structures, and risk registers.</p></li><li><p>Monitor third-party performance against contractual obligations, service level agreements, security requirements, and key performance indicators while coordinating with Legal and Procurement.</p></li></ul><br><p><strong>Operations & Service Excellence</strong></p><p>You will be responsible for ensuring secure, resilient, and highly available technology operations across enterprise infrastructure, platforms, and business-critical services.</p><p>Key responsibilities include:</p><ul><li><p>Lead the design, implementation, maintenance, and continuous improvement of enterprise infrastructure, networks, systems, and technology platforms.</p></li><li><p>Drive operational excellence through advanced monitoring, intelligent automation, AI-enabled observability, proactive alerting, and predictive analytics to maximize availability and performance.</p></li><li><p>Monitor infrastructure capacity, scalability, utilization, and performance to proactively resolve issues before business impact occurs.</p></li><li><p>Chair the Change Advisory Board (CAB), ensuring technology releases and production changes are implemented safely with minimal operational disruption.</p></li><li><p>Continuously optimize enterprise systems, operational processes, and technology platforms to improve governance, efficiency, and risk management.</p></li><li><p>Enhance IT service management by improving ticketing processes, workflow automation, service delivery, and stakeholder experience.</p></li><li><p>Lead the complete incident management lifecycle, including detection, prioritization, communication, resolution, root cause analysis, lessons learned, and preventive actions.</p></li><li><p>Ensure infrastructure, applications, and technology platforms comply with approved security standards, hardening requirements, and enterprise patch management processes.</p></li><li><p>Oversee vulnerability management, threat intelligence, SIEM/SOC operations, cybersecurity monitoring, and incident response readiness to protect critical assets.</p></li><li><p>Ensure appropriate data protection controls are maintained through encryption, key management, Data Loss Prevention (DLP), and privacy controls.</p></li><li><p>Maintain accurate technology asset inventories, software licensing records, and lifecycle management processes to optimize investment and compliance.</p></li><li><p>Govern enterprise Identity and Access Management (IAM), ensuring appropriate access controls, periodic reviews, and alignment with security and risk requirements.</p></li><li><p>Develop and maintain enterprise disaster recovery, resilience, and business continuity capabilities to ensure critical technology services remain recoverable and aligned with organizational risk appetite.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Education & Qualifications</strong></p><p>Required</p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.</p></li><li><p>Fluency in English.</p></li><li><p>Fluency in Arabic.</p></li><li><p>Strong leadership and people management capabilities.</p></li><li><p>Excellent communication, presentation, and stakeholder engagement skills.</p></li><li><p>Strong influencing and negotiation abilities.</p></li></ul><p>Preferred</p><ul><li><p>Master's degree or postgraduate qualification in Information Technology or a related field.</p></li><li><p>Relevant professional certifications and industry specializations.</p></li></ul><p><strong>Experience & Knowledge</strong></p><p>The ideal candidate will demonstrate:</p><ul><li><p>At least 10 years' experience in a senior technology leadership role reporting directly to executive management (N-1 or N-2).</p></li><li><p>Experience managing P&L responsibilities and strategic technology investment decisions.</p></li><li><p>A proven record of improving IT performance and operational effectiveness.</p></li><li><p>Demonstrated success leading large technology teams and delivering enterprise-wide technology strategies.</p></li><li><p>Experience within highly regulated financial services, information services, fintech, or other technology-driven industries.</p></li><li><p>Strong understanding of enterprise technology architecture and business applications.</p></li><li><p>Experience delivering enterprise technology products and platforms.</p></li><li><p>Ability to leverage technology to improve customer experience and business value.</p></li><li><p>Strong background in enterprise project and program delivery.</p></li><li><p>Proven success leading digital transformation initiatives.</p></li><li><p>Commercial awareness with experience managing strategic vendor relationships and technology contracts.</p></li><li><p>Experience delivering complex organizational and technology change programmes.</p></li><li><p>Strong vendor governance and performance management experience.</p></li></ul><p><strong>Core Competencies</strong></p><p>The successful candidate will demonstrate the ability to:</p><ul><li><p>Lead high-performing teams while contributing as a member of the executive leadership team.</p></li><li><p>Manage multiple priorities within a fast-paced, evolving environment.</p></li><li><p>Operate independently while exercising sound judgment and accountability.</p></li><li><p>Build trusted relationships and influence senior stakeholders.</p></li><li><p>Make timely, informed decisions under pressure.</p></li><li><p>Apply structured, analytical, and commercially focused problem-solving techniques.</p></li><li><p>Foster a culture of innovation, collaboration, transparency, and continuous improvement.</p></li><li><p>Translate strategic business objectives into practical technology solutions.</p></li><li><p>Communicate effectively with executive, business, and technical audiences.</p></li><li><p>Lead organizational change while consistently delivering measurable business value.</p></li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br><span>We are seeking a skilled and analytical Auditor to join Group Internal Audit (GIA), supporting the Wealth &amp; Retail Banking (WRB) portfolio. The role is responsible for delivering risk-based audits, providing independent assurance on key risks and controls, identifying opportunities for improvement, and supporting continuous monitoring activities. The successful candidate will use data-driven audit techniques, contribute to innovation within the audit function, and help strengthen the Bank’s risk and control environment.</span><br><b>Key Responsibilities</b> <br> <span>Audit Planning and Risk Assessment</span> </span><ul> <li><span>Support the development and maintenance of risk assessments and risk-based audit plans.</span></li> <li><span>Identify emerging risks, control weaknesses, and changes in the business environment requiring audit focus.</span></li> <li><span>Contribute to audit scoping, planning, and testing programmes.</span></li> <li><span>Provide insights to support audit prioritisation and coverage decisions.</span></li> </ul> <span>Audit Delivery</span> <ul> <li><span>Deliver audit engagements in line with Group Internal Audit methodology and professional standards.</span></li> <li><span>Conduct fieldwork, review evidence, draft audit findings, and support audit report preparation.</span></li> <li><span>Ensure audits are completed within agreed timelines and quality standards.</span></li> <li><span>Promote efficiency, consistency, and continuous improvement in audit execution.</span></li> </ul> <span>Issue Management and Validation</span> <ul> <li><span>Monitor audit issues and management action plans through to closure.</span></li> <li><span>Validate remediation actions to ensure root causes have been appropriately addressed.</span></li> <li><span>Escalate overdue, ineffective, or high-risk remediation matters where required.</span></li> <li><span>Provide guidance on evidence requirements and effective issue resolution.</span></li> </ul> <br> <br> <span>Continuous Monitoring and Stakeholder Engagement</span> <ul> <li><span>Perform ongoing monitoring to identify emerging risks and control concerns.</span></li> <li><span>Build constructive relationships with stakeholders while maintaining independence and objectivity.</span></li> <li><span>Clearly communicate audit findings, risk impacts, root causes, and recommendations.</span></li> </ul> <span>Analytics, Innovation and Data Insights</span> <ul> <li><span>Apply data analytics to enhance risk identification, testing coverage, and audit efficiency.</span></li> <li><span>Support the development of automated and data-led audit approaches.</span></li> <li><span>Use data visualisation and analytical techniques to identify trends, anomalies, and control indicators.</span></li> <li><span>Contribute to audit innovation, methodology enhancements, and digital transformation initiatives.</span></li> </ul> <span>Non-Audit Activities and Departmental Contribution</span> <ul> <li><span>Support regulatory reviews, external audit engagements, and quality assurance activities.</span></li> <li><span>Contribute to audit committee, risk, and governance forum papers where required.</span></li> <li><span>Participate in knowledge-sharing, training, and cross-functional collaboration activities.</span></li> <li><span>Support annual planning, risk assessment updates, and continuous improvement initiatives.</span></li> </ul> <br> <br> <span>People, Culture and Conduct</span> <ul> <li><span>Demonstrate professional scepticism, integrity, and the highest standards of ethical conduct.</span></li> <li><span>Take ownership of continuous professional development across audit, business, risk, and analytics disciplines.</span></li> <li><span>Proactively identify, escalate, and support the resolution of risk, conduct, and compliance matters.</span></li> </ul> <br> <span>Regulatory &amp; Business Conduct</span> <ul> <li><span>Champion the Group’s Values and Code of Conduct.</span></li> <li><span>Maintain the highest standards of ethics, regulatory compliance, and business conduct.</span></li> <li><span>Ensure compliance with all applicable laws, regulations, and internal policies.</span></li> <li><span>Collaboratively identify, escalate, mitigate, and resolve risk and compliance concerns.</span></li> </ul> <br> <span>Other Responsibilities</span> <ul> <li><span>Embed the Group’s brand promise, <strong>Here for good</strong>, in daily activities.</span></li> <li><span>Undertake additional responsibilities as required under Group, Country, Business, or Functional policies.</span></li> <li><span>Maintain an up-to-date understanding of role requirements, regulatory expectations, and business developments.</span></li> </ul> <br><b>Skills and Experience</b> <br><ul> <li><span>Audit Methodology and Audit Systems</span></li> <li><span>Risk Assessment</span></li> <li><span>Audit Planning</span></li> <li><span>Audit Fieldwork</span></li> <li><span>Audit Report Writing</span></li> <li><span>Stakeholder Management</span></li> <li><span>Continuous Monitoring</span></li> <li><span>Data Analytics and Insight Generation</span></li> </ul><br><b>Qualifications</b> <br><ul> <li><span>Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, Information Systems, Economics, or a related field.</span></li> <li><span>Professional certifications such as:</span> <ul> <li><span>Certified Internal Auditor (CIA)</span></li> <li><span>Chartered Accountant (CA)</span></li> <li><span>Certified Public Accountant (CPA)</span></li> <li><span>Association of Chartered Certified Accountants (ACCA)</span></li> <li><span>Certified Information Systems Auditor (CISA)</span></li> <li><span>Certified Anti-Money Laundering Specialist (CAMS)</span></li> <li><span>Financial Risk Manager (FRM)</span></li> <li><span>Or other relevant audit, risk, or compliance qualifications.</span></li> </ul> </li> <li><span>Membership of a recognised professional accounting or auditing body is advantageous.</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.</p><br><br> <p>We’re looking for a Site Manager – Editions to join our Dubai team. In this role, you’ll help us drive the highest performance possible within their respective site, including maximising customer satisfaction, optimising productivity and achieving site personnel costs, maintaining strong stock accuracy, tightly controlling inventory and minimising all wastage.</p><br><br> <br> <strong>What You’ll Be Doing</strong> <p>You’ll be joining the Deliveroo Editions team. Deliveroo Editions were the world’s first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017 and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards – outperforming their brick &amp; mortar KPI’s! This is the reason why many of the industry’s leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas.</p><br><br> <p>Here’s what your day-to-day might look like:</p><br><br> <ul> <li> <p>Own the day to day operations in your site.</p><br><br> </li> <li> <p>Lead through your respective team working closely with your site team and the multi-site manager to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in.</p><br><br> </li> <li> <p>Lead in accordance with the Deliveroo values and ensure your team follows suit.</p><br><br> </li> <li> <p>Develop, train and motivate all employees to achieve ambitious targets</p><br><br> </li> <li> <p>Demonstrate operational excellence by meeting KPI targets for your respective site constantly seeking to improve.</p><br><br> </li> <li> <p>Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership.</p><br><br> </li> <li> <p>Execute cost control and adherence to budgets. As the Site Manager you will have direct control of Opex spending, Maintenance and will influence on utilities and labour spending</p><br><br> </li> <li> <p>Keep all relevant trackers, logs and sheets up to date with operational and financial data.</p><br><br> </li> <li> <p>Drive strong standards within your site, adhering to space management principles in addition to delivering a clean, tidy, organised site environment.</p><br><br> </li> <li> <p>Be responsible for ensuring compliance with all Health &amp; Safety and Due Diligence measures in place for daily operations. Ensure all product recalls and withdrawals are actioned as per company guidelines (eg. Ancillaries).</p><br><br> </li> <li> <p>Ensure Food Safety regulations are being followed on site. Work closely with your site team and multi-site manager to train the team on new food safety requirements, holding partners accountable for compliance.</p><br><br> </li> <li> <p>Supervise accurate timekeeping within your sites ensuring team members appropriately record their shifts, take breaks as per policy and adhere to working time directive requirements.</p><br><br> </li> <li> <p>Ensuring appropriate staffing at site to maintain daily operations.</p><br><br> </li> <li> <p>Carry out regular Health &amp; Safety checks, including completion of requisite internal audits to monitor compliance to standards.</p><br><br> </li> <li> <p>Participate in relevant meetings ensuing contribution and clear communication where appropriate.</p><br><br> </li> <li> <p>Monitor customer feedback seeking opportunities to improve the customer experience.</p><br><br> </li> <li> <p>Own the relationships with your restaurant partner kitchen teams, holding weekly and monthly meetings with the chef in charge to discuss performance and strengthen relationships.</p><br><br> </li> <li> <p>Maintain good relations to uphold Deliveroo’s positive reputation with all external parties, e.g. neighbours, landlords, contractors.</p><br><br> </li> <li> <p>Liaise with your various counterparts across the business to improve overall operational performance.</p><br><br> </li> <li> <p>Participate in projects, initiatives and activities to improve the operating model and achieve company objectives</p><br><br> </li> </ul> <strong>What You’ll Need to Thrive</strong> <p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><br><br> <ul> <li> <p>Minimum of 1-2 years of junior management food &amp; beverage experience. Ideally in the restaurant industry</p><br><br> </li> <li> <p>Be adaptable and embrace change as it presents itself. Our business is still evolving and new exciting opportunities continue to surface. Standing still is not an option at Deliveroo or in site operations. You will be empowered to play a unique part in defining how your role is best achieved. Autonomy and adaptability are key ingredients to be successful.</p><br><br> </li> <li> <p>A good understanding and track record in influencing KPI performance</p><br><br> </li> <li> <p>Possess a commercial acumen with an ability to identify opportunities to grow Order Volume &amp; Gross Merchandise Value (GMV)</p><br><br> </li> <li> <p>Demonstrates the ability to think on their feet and solve problems in a fast-paced environment</p><br><br> </li> <li> <p>Great knowledge of food safety and health and safety compliance requirements</p><br><br> </li> <li> <p>Previous experience in leading a team of several direct reports</p><br><br> </li> <li> <p>Can demonstrate excellent communication skills, both verbally and written</p><br><br> </li> <li> <p>Organised individual with strong attention to detail</p><br><br> </li> <li> <p>Tech-savvy and comfortable working with numbers (experience with Looker preferred)</p><br><br> </li> <li> <p>‘Can do, never give up’ attitude and the desire to grow and succeed with one of the world’s fastest growing food-tech companies</p><br><br> </li> <li> <p>Right to work in the relevant country</p><br><br> </li> <li> <p>Able to comply to company working expectations (e.g. weekend working)</p><br><br> </li> </ul> <strong>Why Join Us?</strong> <p>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.</p><br><br> <p>We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:</p><br><br> <p>? Solve meaningful problems at real scale<br>Work on a complex, always-on marketplace that impacts millions every day.</p><br><br> <p>? See your impact, fast<br>Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.</p><br><br> <p>? Grow through challenge and ownership<br>Take on big, ambiguous problems and accelerate your career with strong support.</p><br><br> <p>? A culture built for builders<br>High standards, collaboration, flexible working and continuous learning.</p><br><br> <p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.</p><br><br> <br> <strong>Our Global Structure</strong> <p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br> <br> <strong>Diversity, Equity and Inclusion</strong> <p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br> <p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br> <p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br> <p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort &amp; Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Hotel Cleanliness Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Hotel Cleanliness Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Hotel Cleanliness Experts – to get it right for our guests and our business each time.<br>CRITICAL TASKS<br>Guest Relations<br>Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Anticipate and address guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process <br>(Luxury Collection brand)<br>to resolve issues, delight, and build trust.<br>Housekeeping Protocol<br>Contact Engineering, At Your Service (AYS)/ Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs and preventative maintenance issues.<br>Respond promptly to requests from guests, Front Desk, or At Your Service requests.<br>Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.<br>Fill cart with supplies (e.g., chemicals, rags, linens, amenities) as needed.<br>Report room status (e.g., Do Not Disturb notice on room, discrepant rooms) to Main Linen Room, Housekeeping manager/supervisor, or Front Desk.<br>Comply with quality assurance expectations and standards.<br>Return cart to designated area at the end of shift.<br>Clean and organize items stored in laundry room, supply/storage closets, linen room, and/or uniform room.<br>Fold cleaned linen into designated size, either by hand or using folding machine.<br>Post caution signs (e.g., wet floor signs) to limit traffic when necessary.<br>Perform other reasonable duties as requested.<br>Support the sustainability program of the property to protect our environment and to achieve the green key certification, as HK cleanliness expert/supervisor, segregate empty water bottles/cans, pack separately and communicate with manager to arrange logistic etc.<br>Sanitize Buggy and load supplies, chemicals, linens, as needed and HK buggy service schedule to follow up.<br>Comply with quality assurance expectations, carryout ABC of HK/RPM deep cleaning of floor tiles /carpets shampooing, maintain LC brand standards to keep up GSS cleanliness score.<br>Follow the hotel lost &amp; found procedures and all found items to inform the HK supervisor or manager immediately for DP L&amp;F portal registration.&nbsp;<br>In alignment with the global standards on electrostatic spraying, as a hotel cleanliness expert/supervisor you are responsible for using spraying followed by CTC Module 9 training in MyLearning.<br>Ensure to follow the CTC procedures and update the checklist on a daily bases.&nbsp;<br>Compliant with the protocols for servicing a guestroom with a known/presumed COVID guest Please refer to the Global COVID-19 protocols and continent guideline for specific requirements During Stay and Upon Departure to follow CTC<br>Guest Rooms, Villas, and Suites<br>Check that all appliances are present in the room and in working order (e.g., hair dryer, TV, remote, microwave).<br>Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror.<br>Dust, polish, and remove marks from walls and furnishings (e.g., appliances, furniture, ice bucket, honor bar, baseboards, ledges, entrance door).<br>Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering.<br>Limit access to guest rooms while cleaning by following departmental procedures.<br>Remove trash, dirty linen, and room service items from room and balcony/patio.<br>Replace dirty linens (e.g., sheets, pillowcases) and terry (e.g., towels, bathrobes) with clean items, following correct bed making and folding standards.<br>Replace guest amenities and supplies in rooms, such as toiletries, glasses, mugs, linens, towels, tissues, coffee, printed materials, and laundry bags according to standards.<br>Report missing hotel/resort property and damages to room to manager/supervisor.<br>Public and Employee Spaces<br>Clean public and employee restrooms and showers, including stocking bathroom with adequate paper goods and soap, cleaning all surfaces, and emptying trash.<br>Clean glass (e.g., windows, mirrors) in public and employee areas by removing dust, spots, and smears.<br>Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment (e.g., mops, buffers, vacuums, wet vacuum, extractor, shampoo machine, stain remover).<br>Dust surfaces in assigned area, including furniture, fixtures, woodwork, pictures, public or house phones, fire extinguisher boxes, exit signs, and air vents.<br>Empty trash containers, ashtrays, and ash urns in public areas into proper containers for recycling or disposal.<br>Inspect condition of furniture for tears, rips, and stains and report damages to manager/supervisor.<br>Clean and maintain lights by wiping lamps, light fixtures, and light switches, checking that they are in proper working condition, and reporting burnt-out bulbs.<br>Communication<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>Support all co-workers and treat them with dignity and respect.<br>Safety and Security<br>Complete appropriate safety training and certifications to perform work tasks.<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.<br>Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS). Follow any local Training requirements &amp; Guidance<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Maintain awareness of undesirable persons on property premises.<br>Support all co-workers and treat them with dignity and respect.<br>Policies and Procedures<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Follow company and department policies and procedures.<br>Perform other reasonable job duties as requested by Supervisors.<br>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>Protect the privacy and security of guests and coworkers.<br>CRITICAL COMPETENCIES<br>CR<br>Interpersonal Skills<br>Customer Service Orientation<br>Team Work<br>Diversity Relations<br>Personal Attributes<br>Safety Orientation<br>Presentation<br>Dependability<br>Integrity<br>Positive Demeanor<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott Interna<br>tional. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>