Navigation Officer Jobs - Dubai UAE

Diseño Stairs is a leading name in premium staircase design and manufacturing, known for our craftsmanship, innovation, and commitment to redefining architectural staircases across the UAE and wider GCC region. As we enter our next phase of growth, we're looking for a visionary CEO to lead the company forward.<br>About the Role As CEO, you'll own the overall strategic direction of Diseño Stairs — from operations and manufacturing to sales, marketing, and market expansion. You'll report directly to the board and be responsible for scaling the business while preserving the quality and craftsmanship the brand is known for.<br>Key Responsibilities• Define and execute the company's strategic vision and growth roadmap• Oversee day-to-day operations, manufacturing, and project delivery• Drive revenue growth through new markets, partnerships, and client relationships• Build and lead a high-performing senior leadership team• Manage P&L responsibility and ensure financial health of the business• Represent Diseno Stairs with key clients, architects, developers, and industry partners• Strengthen brand positioning within the luxury architectural and interior design space<br>What We're Looking For• Proven executive leadership experience, ideally within construction, architecture, interior design, manufacturing, or a related premium/luxury industry• Strong commercial acumen with a track record of driving business growth• Experience operating in the UAE / GCC market strongly preferred• Excellent relationship-building skills with architects, developers, and high-end clientele• Hands-on leadership style with the ability to balance strategic vision and operational execution• Based in or willing to relocate to Dubai, UAE<br>Why Join Diseño Stairs• Lead a respected brand at the forefront of premium staircase design• Shape the strategic direction of a growing company in a thriving market• Work at the intersection of architecture, design, and craftsmanship• Competitive executive compensation package• Potential equity or profit-sharing partnership for the right candidate — for a proven leader who wants to build long-term ownership in the business, not just run it<br>Interested or know someone who'd be a great fit? Apply directly or send a message — we'd love to hear from you.

Company Description Paul Adams Flaherty is a privately owned business operating in Greater London, focused on delivering dependable, high-quality services to local clients. The organization values professionalism, accountability, and strong relationships with customers, partners, and the community. As a growing business, it offers opportunities for individuals who want to take ownership of operations and influence strategic direction. Team members are encouraged to bring initiative, integrity, and practical problem-solving skills to their work. The environment is hands-on, with direct impact on day-to-day performance and long-term success.<br>Role Description The Owner role at Paul Adams Flaherty is a full-time, on-site position based in Greater London, responsible for overseeing all aspects of the business. Day-to-day tasks include managing operations, monitoring financial performance, and ensuring services are delivered consistently and efficiently. The Owner will lead and support team members, coordinate staffing needs, and foster a collaborative, respectful workplace. This role involves building and maintaining client relationships, handling key accounts, and addressing customer feedback. The Owner will also set strategic priorities, identify growth opportunities, manage risk, and ensure compliance with relevant regulations and company policies.<br>Qualifications<br> Strong business management capabilities, including budgeting, financial oversight, and performance monitoring. Experience in operations management, with the ability to streamline processes and improve service delivery. Proven leadership skills, including team supervision, coaching, and conflict resolution. Excellent communication and interpersonal skills to engage clients, partners, and staff effectively. Strategic thinking and problem-solving abilities, with experience in planning and implementing growth initiatives. Comfort with on-site, hands-on work in a small to medium business environment in Greater London. Knowledge of basic legal, regulatory, and health and safety requirements relevant to running a business. Prior experience in ownership, general management, or senior leadership is highly beneficial. Relevant education in business, management, finance, or a related field is an advantage but not mandatory; equivalent experience is valued.

Company Description Paul Adams Flaherty is a privately owned business operating in Greater London, focused on delivering dependable, high-quality services to local clients. The organization values professionalism, accountability, and strong relationships with customers, partners, and the community. As a growing business, it offers opportunities for individuals who want to take ownership of operations and influence strategic direction. Team members are encouraged to bring initiative, integrity, and practical problem-solving skills to their work. The environment is hands-on, with direct impact on day-to-day performance and long-term success.<br>Role Description The Owner role at Paul Adams Flaherty is a full-time, on-site position based in Greater London, responsible for overseeing all aspects of the business. Day-to-day tasks include managing operations, monitoring financial performance, and ensuring services are delivered consistently and efficiently. The Owner will lead and support team members, coordinate staffing needs, and foster a collaborative, respectful workplace. This role involves building and maintaining client relationships, handling key accounts, and addressing customer feedback. The Owner will also set strategic priorities, identify growth opportunities, manage risk, and ensure compliance with relevant regulations and company policies.<br>Qualifications<br> Strong business management capabilities, including budgeting, financial oversight, and performance monitoring. Experience in operations management, with the ability to streamline processes and improve service delivery. Proven leadership skills, including team supervision, coaching, and conflict resolution. Excellent communication and interpersonal skills to engage clients, partners, and staff effectively. Strategic thinking and problem-solving abilities, with experience in planning and implementing growth initiatives. Comfort with on-site, hands-on work in a small to medium business environment in Greater London. Knowledge of basic legal, regulatory, and health and safety requirements relevant to running a business. Prior experience in ownership, general management, or senior leadership is highly beneficial. Relevant education in business, management, finance, or a related field is an advantage but not mandatory; equivalent experience is valued.

Job Title: Relationship Specialist /5.5-6.5k Location: Dubai, UAERole Overview We are looking for a client-focused, sales-driven, and highly organized Relationship Manager to promote, sell, and manage Smart Zone's concierge and business support services. This role combines sales, relationship management, and service coordination, ensuring clients receive a seamless experience from the initial consultation through to successful service completion. The ideal candidate is passionate about building long-term client relationships, identifying business opportunities, and delivering exceptional post-sale support while coordinating with internal teams to ensure timely execution of every service. Key Responsibilities Sales & Business Development Actively promote and sell Smart Zone's concierge and business support services to new and existing clients. Understand client requirements and recommend the most suitable services and solutions. Follow up on leads, convert inquiries into sales, and achieve monthly sales targets. Identify upselling and cross-selling opportunities throughout the client lifecycle. Build and maintain strong relationships with clients to encourage repeat business and referrals. Maintain accurate client records, sales activities, and pipeline updates in the CRM. Client Relationship & Service Coordination Manage clients from onboarding through successful completion of the services purchased. Collect, review, and verify all required documents for processing. Coordinate appointments for medical examinations, biometrics, Emirates ID, embassy visits, and other government-related requirements. Liaise with internal teams, PROs, and external partners to ensure services are completed efficiently and within agreed timelines. Track service progress and proactively update clients throughout each stage of the process. Handle client inquiries professionally while managing expectations and ensuring a premium customer experience. Ensure all purchased services are delivered accurately, promptly, and to the highest quality standards. Accompany clients to external appointments when required. Services to Promote & Manage The successful candidate will be responsible for promoting, selling, coordinating, and managing Smart Zone's full range of concierge and business support services, including but not limited to:Golden Visa Employment Visa PRO Services (Emirates ID, visa applications and renewals, trade license renewals, government transactions, etc.) Document Attestation & Legalization (MOFA, embassies, notary public, etc.) Bank Account Opening Assistance

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Utilize advanced sourcing techniques, including social media and networking events, to build a robust pipeline of candidates.</li><li>Develop and implement targeted recruitment strategies to attract top talent tailored to specific departmental needs.</li><li>Screen resumes and applications meticulously to identify candidates who meet the unique qualifications for each position.</li><li>Build strong relationships with candidates, providing them with timely updates and support throughout the hiring process.</li><li>Maintain and manage the applicant tracking system (ATS) to ensure accurate records and reporting on recruitment metrics.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field is essential for foundational knowledge.</li><li>A minimum of 2-3 years of recruitment experience in a fast-paced environment, showcasing adaptability and efficiency.</li><li>Experience in tech recruitment or specific industry knowledge is a valuable asset, helping to identify niche talent.</li><li>Fluency in English is mandatory; proficiency in additional languages can be a significant advantage in diverse workplaces.</li><li>Proficiency in ATS and recruitment software is essential for managing candidate data and streamlining processes.</li><li>A proactive attitude and strong organizational skills are necessary to manage multiple roles and deadlines effectively.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Welcome showroom visitors and provide elite-tier customer service.</li><li>Aggressive to learn the product specifications, features and selling points.</li><li>Walk-around presentation of the vehicles on display.</li><li>Follow up on warm leads and turn inquiries into sales revenue.</li><li>Sharp negotiation skills and sales closing instinct.</li><li>Motivated to achieve and exceed monthly set sales targets.</li><li>Teamwork, problem-solving capability with confidence.</li><li>Devotion to apply the company policy and procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bilingual fluency - Arabic &amp; English</p></li><li><p>Knowledge of Microsoft office and other Software Systems</p></li><li><p>Only those who see themselves meet the above criteria shall submit their; CV, Educational Credentials, Experience Certificates, Copy of Passport &amp; UAE I.D. </p></li></ul><p></p></section>

<p>We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.</p> <p>Customer Service Representative Responsibilities:<br /> Maintaining a positive, empathetic, and professional attitude toward customers at all times.<br /> Responding promptly to customer inquiries.<br /> Communicating with customers through various channels.<br /> Acknowledging and resolving customer complaints.<br /> Knowing our products inside and out so that you can answer questions.<br /> Processing orders, forms, applications, and requests.<br /> Keeping records of customer interactions, transactions, comments, and complaints.</p> <p>Share your CV on this Email:hr.tanyaas@gmail.com</p>

<ul><li><p>Manage all patient communication (calls, WhatsApp, social media) with quick and clear responses</p></li><li><p>Schedule, confirm, and track appointments with accurate notes</p></li><li><p>Send timely reminders and follow-ups</p></li><li><p>Handle missed appointments and rescheduling efficiently</p></li><li><p>Coordinate aligner arrivals and patient bookings</p></li><li><p>Monitor insurance requests and complete them without delay</p></li><li><p>Maintain clear, updated patient records</p></li><li><p>Support reception when required and assist overall clinic flow</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experience in scheduling and call handling</p></li><li><p>Clear, calm, and professional communication</p></li><li><p>Strong organisation and attention to detail</p></li><li><p>Basic medical terminology knowledge</p></li><li><p>Ability to manage multiple tasks in a fast-paced setting</p></li><li><p>A practical, solution-focused approach</p></li><li><p>Experienced in Healthcare or dental setting is an advantage</p></li><li><p>Immediate joiners are preferred.</p></li></ul>

<p><p>About Four Seasons:</p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p> <h4>What you will do</h4> <li>Maintains cleanliness of all guest room and/or private residences – vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.).</li> <li>Restocks all supplies, amenities and linens as per established standard operating procedures.</li> <li>Precision and attention to detail.</li> <h4>What you bring</h4> <li>Previous 1-2 years’ experience as housekeeping attendant within 5* luxury hotels</li> <li>Strong communication skills in English</li> <h4>What we offer</h4> <li>Work authorization</li> <li>Competitive tax-free salary and service charge</li> <li>End of service gratuity</li> <li>Complimentary full board living accommodation in a high quality, well-resourced staff housing</li> <li>Vibrant fitness facilities including gym and swimming pool</li> <li>Free transportation to and from work</li> <li>Medical and life insurance</li> <li>Paid annual leave</li> <li>Paid home leave tickets</li> <li>Social and sporting events</li> <li>Learning & development programs</li> <li>Career opportunities and international transfer</li> <li>And more…</li> <h4>Schedule & hours</h4> <p>6 days per week over 48 working hours</p></p><p></p>

Key Responsibilities Welcome and assist visitors in a professional and friendly manner. Provide information about museum exhibitions, galleries, programs, events and facilities. Guide visitors and support smooth movement across museum areas. Explain basic cultural, historical and exhibition-related information to guests. Handle visitor enquiries, feedback and complaints professionally. Support VIP guests, school groups, tourists and special events when required. Assist with visitor registration, ticketing, queues and crowd management. Ensure museum rules, visitor guidelines and cultural protocols are followed. Coordinate with security, events, operations and other museum teams. Support accessibility requirements and provide assistance to visitors with special needs. Report incidents, visitor concerns and operational issues to the supervisor. Maintain a high standard of personal presentation and customer service. Requirements Diploma/Bachelor's degree in Tourism, Hospitality, Culture, History, Arts, Customer Service or related field preferred. Previous experience in museums, cultural attractions, hospitality, tourism, luxury retail, aviation or premium guest services preferred. Excellent communication and interpersonal skills. Strong customer service and guest-engagement skills. Interest in culture, heritage, arts and museums. Professional appearance and confident presentation. Ability to work shifts, weekends and public holidays.

Join the Cybersecurity Marketplace Redefining How Startups Access Security Leadership<br>Fractional CISO - Independent Consultant Remote · Flexible Engagement · Multiple Positions Available<br>The opportunity<br>We're building the first dedicated marketplace connecting startups with world-class fractional CISOs and we're looking for experienced security leaders to be part of it from day one. Startups are scaling fast and facing real security challenges. They need senior guidance, but not a full-time hire. That's where you come in.<br>As a fractional CISO on our platform, you set your terms, choose your clients, and deliver the strategic security leadership that early-stage companies desperately need on a schedule that works for you.<br>What you'll do<br>Depending on client engagements, your work will typically include developing security strategies and roadmaps aligned to startup growth stages, advising on compliance frameworks (SOC 2, ISO 27001, GDPR), leading risk assessments and security architecture decisions, preparing startups for investor due diligence and enterprise sales security reviews, and building security culture from the ground up in fast-moving teams.<br>Who you are<br>You have 10+ years in cybersecurity with at least 3 years in a CISO or senior security leadership role. You've worked with or inside startups and understand their speed, constraints, and priorities. You can translate complex security risk into plain business language and you're comfortable owning the security conversation at board and executive level. You're looking for variety, autonomy, and the ability to make real impact across multiple companies simultaneously.<br>What we offer Early access to a curated pipeline of vetted startup clients, a platform built specifically for security professionals (not a generic freelance marketplace), full control over your rate, availability, and engagement terms, a community of peers at the same level, and visibility to hundreds of businesses actively looking for fractional security leadership.<br>This is not a job. It's a practice. We're not hiring employees, we're partnering with independent security leaders who want to build something on their own terms. If you've been thinking about going fractional, or you're already doing it and want better client access, this is your platform.<br>Apply to join the marketplace We're onboarding our founding cohort of fractional CISOs now. Spots are limited to maintain quality on both sides of the marketplace.<br>Apply today and shape the future of startup security.

MAIN OBJECTIVE OF ROLE<br><br>To oversee the day-to-day operations of flydubai’s IT service desk which includes managing a team of IT service desk technicians who provide technical support to the organization's employees, managing the service desk's incident and service requests management processes, and ensuring that the service desk meets or exceeds the organization's service level agreements.<br><br>Key Responsibilities<br><br>Develops and maintains incident and service requests management processes and ensuring that the service desk adheres to these processes. Sets and monitors service level agreements and key performance indicators for the service desk, such as call volume, missed calls, response times, and resolution times. Identifies areas for improvement in the service desk's operations and makes recommendations for changes to improve efficiency and effectiveness. Communicating with stakeholders, including senior management and other departments, to ensure that the service desk's operations align with the organization's goals. Coordinates and collaborates with other IT teams, such as network and security teams, to ensure the smooth operation of the service desk and the organization's IT systems. Develops and recommends service desk policies and procedures and oversees its implementation. Identifying and implementing process improvements to increase efficiency and customer satisfaction. Develops and updates the knowledge base used by the service desk technicians. Manages all high severity incidents including post incident review of major incidents. Supervises user access management on applications, Office 365 Admin Center and active directory service for users & groups creation, deletion, and suspension. Analyses trends in Service Desk requests and generate statistical monthly report. Provides after office hours support as needed. Administers and maintains agility in ITSM tool customization, and automation.<br><br>Qualifications<br><br>Bachelor's Degree (3+ years) Degree in Computer Science or Information Technology Fluent in English & Arabic ITSM system, Manage Engine, Summit IT, Service Now Years with qualifications: 5 - 7 years ITIL Practitioner certification<br><br>COMPETENCIES<br><br>Customer Focus Teamwork Effective Communication Personal Accountability & Commitment to achieve Resilience & Flexibility (Can do attitude)<br><br>Isr Requirements<br><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.

<p>Key Responsibilities ? PermittoWork(PTW): Manage and secure daily permits for airport restricted areas, hot works, and working at heights. ? Scaffolding Supervision: Inspect and sign off on scaffolding erection, modifications, and dismantling. Enforce the scaffold tagging system. ? Waterproofing Safety: Monitor hazards related to waterproofing membranes, surface preparation, chemical handling, and fumes. ? SiteInspections: Conduct daily safety walks of the car park and canteen roof work zones to ensure 100% compliance with Dubai Airport safety regulations. ? Toolbox Talks: Lead daily safety briefings focusing on fall protection, harness use, and airport emergency protocols. ? RAMSEnforcement: Ensure all activities strictly follow the approved Risk Assessments and Method Statements</p><p>Candidate Profile & Requirements ? Certification: NEBOSH IGC (Mandatory) ? Education: Any Bachelor’s Degree (Engineering is not mandatory) ? Experience: 1.Proven experience supervising scaffolding erection/dismantling and waterproofing works. 2.Prior experience working on projects within Dubai Airport or highly secured aviation environments is highly preferred. ? Technical Skills: Strong understanding of fall arrest systems, working-at-height regulations, and chemical safety (MSDS). ? Communication: Fluent in English with the ability to clearly communicate safety protocols to multicultural site crews</p>

<ul><li><p>To ensure that all Managed Transportation Services, Chauffeur and Events within Abu Dhabi, Dubai and the Northern Emirates are running accordingly to set schedules, budget targets and Contract Requirements. Further to this will manage the monthly fleet reports regarding, but not limited to, Overtime, Drivers Schedule, Annual Leave, Fuel expenses. This must be achieved in the most cost effective and efficient way as continuous improvement is the paramount in achieving the financial and operational targets.</p><br><p><strong>What you will do</strong></p><br><ul><li><p>Monthly consolidation and report creation for all departmental requirements.</p></li><li><p>Updating the master data files on periodical basis as per ISO / IMS compliance, internal audit</p></li><li><p>System data audit to ensure operational requirements are met and upgrades are implemented</p></li><li><p>Reoccurring creation for Purchase request department approved or budgeted expenses</p></li><li><p>Coordination for Settling Traffic fines and any other claims, Damages and Credit Notes recovery from vendors</p></li><li><p>Document Control and procedures & policy implementation</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>2 - 5 years of experience in Administration or similar role</p></li><li><p>Excellent interpersonal skills and high level of emotional intelligence</p></li><li><p>Good knowledge of computer and MS Office suite&nbsp;</p></li></ul><br><p><strong>What equips you for the role</strong></p><br><ul><li><p>High School or Diploma Holder</p></li><li><p>Professional communication and presentational (written and verbal) skills</p></li></ul>

<p>HSE Engineer Role Summary: Supports the implementation of health and safety requirements on site by conducting regular inspections, monitoring work practices, and reinforcing compliance with approved procedures and risk controls. Duties & Responsibilities: - Conduct daily site inspections to identify unsafe acts, unsafe conditions, and potential hazards. - Ensure that work is executed in line with method statements, risk assessments, and permit-to-work systems. - Participate in toolbox talks and safety briefings and reinforce key safety messages with the workforce. - Report hazards, near misses, and incidents and assist in implementing corrective actions. - Verify that personal protective equipment is used and maintained appropriately.</p><p>Minimum Requirements: - 3–7 years of HSE experience in civil construction projects. Duties & Responsibilities: - Conduct daily site inspections to identify unsafe acts, unsafe conditions, and potential hazards. - Ensure that work is executed in line with method statements, risk assessments, and permit-to-work systems. - Participate in toolbox talks and safety briefings and reinforce key safety messages with the workforce. - Report hazards, near misses, and incidents and assist in implementing corrective actions. - Verify that personal protective equipment is used and maintained appropriately. Minimum Requirements:</p>

Job Purpose<br>The incumbent will be responsible for processing transactions in the area of Trade Finance for various business segments. Accurate data entry of the documents submitted by the customers to produce the final product.<br>Dimensions<br>KPI No Ops Loss<br>Accuracy as per TAT Ensure all KPI’s are met including 99.50% accuracy and Zero TAT misses. No Ops loss to be ensured<br>Control Adherence Meeting DCFC & control requirements<br>Customer satisfaction and control effectiveness All controls specified to be met. All processing requirements to be as per customer satisfaction<br>Key Result Areas<br>Ensure all procedures that are developed comply with Bank Policy and Guidelines.<br>Review customer complaints and take immediate action to satisfy them.<br>Responsible for inputting documents into the system and generate ID.<br>Ensure MBO achieved on time.<br>Handle Trade Operations documents<br>Ad-hoc tasks given by the Team Head<br>Ensure errors/knowledge gaps resulting in rejection of docs are shared with line manager/team to address customer service issues.<br>Preparing/tracking all new received and lodged documents for BNC LODG<br>Scanning of documents. & Rescanning of all types of documents (as per requirements)<br>BNC doc dispatching.<br><br>Operating Environment, Framework and Boundaries, Working Relationships Operates in very competitive environment, where customers are extremely demanding, where quality of service is the only differentiator in the market. Has significant interaction with customers, Business (CIBG, FI, RBG).<br>Staff has to adhere to strict compliant with Bank procedures.<br><br>Problem Solving<br>Managing customers’ expectations, Innovative Ideas.<br>Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues<br><br><br><br><br>Decision Making Authority & Responsibility<br><br>Ensuring that SOP/OPM/ ADM and other relevant internal documents are taken up for necessary reviews/amendments whenever there is process enhancement/ system changes. Transaction processing as per the ADM assigned. Taking corrective and preventive action based on Customer complaints.<br>Shares responsibility with his/her seniors.<br>Recommend trainings and workshops to plug knowledge gap and embed ‘Ownership of resolution’ at grass-root level for effective results<br>Immediately escalates any error/customer complaints/service defect/issues raised by counter party to the manager.<br><br>Knowledge, Skills and Experience<br><br>Bachelor's Degree.<br>At least 4-6 years of relevant working experiences in Trade Operations<br>Multiple product knowledge and relevant experience of 2-3 years is a must<br>Strong communication skills and interpersonal skills.<br>Proficiency in MS Office (Word and Excel).<br>Attentive to details, strong analytical skills and interpersonal skills.<br>Able to work under pressure, excellent organizational skills and good team player.

Job Purpose<br>The incumbent will be responsible for processing transactions in the area of Trade Finance for various business segments. Accurate data entry of the documents submitted by the customers to produce the final product.<br>Dimensions<br>KPI No Ops Loss<br>Accuracy as per TAT Ensure all KPI’s are met including 99.50% accuracy and Zero TAT misses. No Ops loss to be ensured<br>Control Adherence Meeting DCFC & control requirements<br>Customer satisfaction and control effectiveness All controls specified to be met. All processing requirements to be as per customer satisfaction<br>Key Result Areas<br>Ensure all procedures that are developed comply with Bank Policy and Guidelines.<br>Review customer complaints and take immediate action to satisfy them.<br>Responsible for inputting documents into the system and generate ID.<br>Ensure MBO achieved on time.<br>Handle Trade Operations documents<br>Ad-hoc tasks given by the Team Head<br>Ensure errors/knowledge gaps resulting in rejection of docs are shared with line manager/team to address customer service issues.<br>Preparing/tracking all new received and lodged documents for BNC LODG<br>Scanning of documents. & Rescanning of all types of documents (as per requirements)<br>BNC doc dispatching.<br><br>Operating Environment, Framework and Boundaries, Working Relationships Operates in very competitive environment, where customers are extremely demanding, where quality of service is the only differentiator in the market. Has significant interaction with customers, Business (CIBG, FI, RBG).<br>Staff has to adhere to strict compliant with Bank procedures.<br><br>Problem Solving<br>Managing customers’ expectations, Innovative Ideas.<br>Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues<br><br><br><br><br>Decision Making Authority & Responsibility<br><br>Ensuring that SOP/OPM/ ADM and other relevant internal documents are taken up for necessary reviews/amendments whenever there is process enhancement/ system changes. Transaction processing as per the ADM assigned. Taking corrective and preventive action based on Customer complaints.<br>Shares responsibility with his/her seniors.<br>Recommend trainings and workshops to plug knowledge gap and embed ‘Ownership of resolution’ at grass-root level for effective results<br>Immediately escalates any error/customer complaints/service defect/issues raised by counter party to the manager.<br><br>Knowledge, Skills and Experience<br><br>Bachelor's Degree.<br>At least 4-6 years of relevant working experiences in Trade Operations<br>Multiple product knowledge and relevant experience of 2-3 years is a must<br>Strong communication skills and interpersonal skills.<br>Proficiency in MS Office (Word and Excel).<br>Attentive to details, strong analytical skills and interpersonal skills.<br>Able to work under pressure, excellent organizational skills and good team player.

Purpose To develop, manage, preserve and enhance claim services for allocated clients. To ensure overall core servicing standards are maintained so business is retained and developed.<br>Key Tasks & Duties Design and implement bespoke claim procedures for clients. Consider the clients claims handling requirements and the most efficient means of delivering that service, giving due consideration to the appointment of loss adjusters and Third Party Administrators. Issue Claims Handbooks documenting the agreed procedures. Agree, document, and implement Service Level Agreements with Insurers/Third Party Suppliers and to audit/monitor performance against them. Report any major or sensitive claims to the claims manager and CRM responsible and assist in the monitoring and management of those claims to conclusion. Involve Claims Consultancy on major or complex losses. Responsible for ensuring claims information is provided for renewal, liaising effectively with all stakeholders. Monitor all claims handling for allocated clients where claims are reported directly to insurers and where regular audits are required. Ensure that service standards are maintained by all stakeholders as well as Lockton. Support clients on Emergency line after working hours (rotation basis)<br>Officership Behaviours Provide Excellence in Service to Our Clients, Our Markets, & Our Associates Takes personal responsibility for managing internal and external client relationships. Takes pride in and accountability for understanding and exceeding client expectations. Focuses on adding value. Delivers what the client expects, knows what they desire, and impresses them by delivering the unexpected. Written and verbal communication is clear and concise.<br>Provide commitment to the development of ourselves & our associates Attend in house classes and workshops for continuing development. Attend training programs, conferences or courses to improve present job skills. Complete all mandatory training within agreed timescales. Take responsibility for own career and development. Treat all associates with dignity, fairness and respect. Represents Lockton well within the community.<br>Be committed to enabling financial success Promotes growth through excellence in service provided Identifies and promotes cross selling opportunities Works with clients, markets & associates to ensure cash management is within agreed standards and targets<br>Drive service excellence, efficiency, & productivity through effective business operational processes Demonstrates flexibility to change Identifies improvement opportunities Ensures quality is evidenced Ensures compliance with relevant legal and regulatory requirements through following Lockton policies and procedures Maintains specialised knowledge in order to provide maximum value to the client

Join the Cybersecurity Marketplace Redefining How Startups Access Security Leadership<br>Fractional CISO - Independent Consultant Remote · Flexible Engagement · Multiple Positions Available<br>The opportunity<br>We're building the first dedicated marketplace connecting startups with world-class fractional CISOs and we're looking for experienced security leaders to be part of it from day one. Startups are scaling fast and facing real security challenges. They need senior guidance, but not a full-time hire. That's where you come in.<br>As a fractional CISO on our platform, you set your terms, choose your clients, and deliver the strategic security leadership that early-stage companies desperately need on a schedule that works for you.<br>What you'll do<br>Depending on client engagements, your work will typically include developing security strategies and roadmaps aligned to startup growth stages, advising on compliance frameworks (SOC 2, ISO 27001, GDPR), leading risk assessments and security architecture decisions, preparing startups for investor due diligence and enterprise sales security reviews, and building security culture from the ground up in fast-moving teams.<br>Who you are<br>You have 10+ years in cybersecurity with at least 3 years in a CISO or senior security leadership role. You've worked with or inside startups and understand their speed, constraints, and priorities. You can translate complex security risk into plain business language and you're comfortable owning the security conversation at board and executive level. You're looking for variety, autonomy, and the ability to make real impact across multiple companies simultaneously.<br>What we offer Early access to a curated pipeline of vetted startup clients, a platform built specifically for security professionals (not a generic freelance marketplace), full control over your rate, availability, and engagement terms, a community of peers at the same level, and visibility to hundreds of businesses actively looking for fractional security leadership.<br>This is not a job. It's a practice. We're not hiring employees, we're partnering with independent security leaders who want to build something on their own terms. If you've been thinking about going fractional, or you're already doing it and want better client access, this is your platform.<br>Apply to join the marketplace We're onboarding our founding cohort of fractional CISOs now. Spots are limited to maintain quality on both sides of the marketplace.<br>Apply today and shape the future of startup security.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Accurately input and update data across various databases, ensuring minimal errors and high data integrity.</li><li>Review and verify source documents for completeness and accuracy before data entry, reducing the need for corrections.</li><li>Utilize advanced software tools to streamline data input processes, enhancing efficiency and productivity.</li><li>Organize and maintain physical and electronic records for easy retrieval and compliance with company policies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>High school diploma or equivalent; additional certification in data management or related fields is a plus.</p></li><li><p>0-3 years of experience in data entry or administrative roles, preferably in a fast-paced environment.</p></li><li><p>Familiarity with data entry software and Microsoft Office Suite, particularly Excel for data manipulation.</p></li><li><p>Strong attention to detail and accuracy, with a demonstrated ability to spot errors in data.</p></li></ul><p></p></section>