Navigation Officer Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose</strong><br>Review, analyze and follow up on the charged off cases with the objective of maximizing recoveries from each case and assist the customer to settle their overdue/unpaid liabilities with.</p><br><p><strong>Key Result Areas</strong><br>•&nbsp;&nbsp;&nbsp;&nbsp;Analyze and assess customer’s repayment problems and convince customer to prioritize repayment to Mashreq to achieve the assigned recovery targets.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Coordinate internally with different departments to ensure proper follow-up on classified customers.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure that all leads are followed up to establish contact with customers and engage with them and work with them to help them amicably settle their outstanding liabilities.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure adequate use of MIS reports to assist in improving recoveries.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Provide high quality service to internal and external customers to achieve customer satisfaction.</p><br><p><br><strong>Knowledge, Skills and Experience</strong><br>•&nbsp;&nbsp;&nbsp;&nbsp;The position requires a minimum experience of 4 years in banking, or another similar field incorporating continuous customer engagement and dealing with target oriented roles.<br>•&nbsp;&nbsp;&nbsp;&nbsp;The job holder should possess good knowledge of business products and prevailing legal laws with high level of negotiation skills and communications.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Should be able to work under pressure and is also required to be customer focused.</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Manage the end to end recruitment lifecycle for technical, engineering, and corporate positions across the organization.</p></li><li><p>Source, screen, interview, and shortlist candidates for both junior and senior level roles within agreed recruitment timelines.</p></li><li><p>Handle hiring requirements across multiple business units, including Facilities Management, MEP, Contracting, Civil, Power, and related engineering disciplines.</p></li><li><p>Partner closely with hiring managers to understand manpower requirements, technical competencies, and business priorities.</p></li><li><p>Develop effective sourcing strategies using job portals, LinkedIn, employee referrals, recruitment agencies, and direct sourcing techniques.</p></li><li><p>Conduct competency based interviews and assess candidates for technical capability, cultural fit, and organizational suitability.</p></li><li><p>Coordinate interviews, collect stakeholder feedback, negotiate offers, and manage the candidate experience throughout the recruitment process.</p></li><li><p>Build and maintain a strong talent pipeline for critical and hard to fill positions.</p></li><li><p>Monitor recruitment KPIs including time to hire, sourcing effectiveness, offer acceptance, and recruitment progress.</p></li><li><p>Ensure compliance with internal recruitment policies and maintain accurate recruitment documentation and reports.</p></li><li><p>Support employer branding initiatives, recruitment campaigns, career fairs, and overseas hiring drives whenever required.</p></li><li><p>Stay updated on market trends, salary benchmarks, and talent availability within the UAE engineering and construction sectors.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Human Resources, Business Administration, or a related discipline.</p></li><li><p>Minimum <strong>4 to 6 years</strong> of Talent Acquisition experience, preferably within the UAE.</p></li><li><p>Proven experience recruiting for a wide range of <strong>technical and engineering roles</strong>, including both junior and senior level positions.</p></li><li><p>Strong understanding of industries such as <strong>Facilities Management, MEP, Contracting, Civil Construction, Power, and Engineering Services</strong>.</p></li><li><p>Demonstrated success in sourcing passive candidates and managing niche technical hiring through multiple recruitment channels.</p></li><li><p>Strong stakeholder management skills with the ability to partner effectively with senior leadership and hiring managers.</p></li><li><p>Excellent interviewing, negotiation, and candidate assessment skills.</p></li><li><p>Experience working in a fast paced environment with the ability to manage multiple hiring requirements simultaneously.</p></li><li><p>Strong communication and interpersonal skills with a customer focused approach.</p></li><li><p>Proficient in Microsoft Office and recruitment systems or ATS platforms.</p></li><li><p><strong>Arabic language proficiency is highly desirable.</strong></p></li><li><p><strong>Candidates available for immediate joining will be preferred.</strong></p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>MAIN OBJECTIVE OF ROLE</strong><br>To provide administrative and commercial support in the execution of charter operations and the development of specialized cargo products, by assisting in quotation preparation, coordination between commercial and operational teams, and maintenance of charter and product documentation to ensure smooth and efficient delivery of cargo services. <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Supports charter operations by coordinating requests, preparing quotations, and facilitating internal approvals to ensure timely response and smooth execution of charter activities.</li><li>Coordinates with Commercial, Pricing, Capacity Management, and Operations to confirm aircraft availability, routing options, and feasibility of charter movements.</li><li>Prepares and maintains documentation for charter flights, including service requests, agreements, and internal authorization forms.</li><li>Assists in setting up new products in the cargo system (SkyChain), ensuring correct configuration of service codes, handling parameters, and revenue tracking setup.</li><li>Tracks and updates charter performance data, including flight utilization, revenue, and customer feedback, for management review, for management reporting and analysis.</li><li>Liaises with Finance and Contracts teams to ensure accurate billing, cost recovery, and vendor invoice verification.</li><li>Supports the coordination of specialized cargo products (e.g., pharmaceuticals, express, perishables), ensuring correct operational handling and documentation.</li><li>Monitors charter schedules and operations, providing status updates and coordinating with the Operations Control Center to ensure smooth execution.</li><li>Maintains the charter and product filing system, ensuring all documentation, reports, and quotations are up to date and easily retrievable.</li><li>Assists in preparing management presentations, performance dashboards, and commercial reports related to charter and product development.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Bachelor's Degree (3+ years)</li><li>Fluent in English</li><li>Minimum 2 years of experience in cargo operations, sales support, or charter coordination within an airline or freight forwarding environment. Strong coordination and communication skills with attention to detail.</li><li>Years with qualifications: 2 - 4 years, Years without qualifications (if applicable): 4 - 6 years</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Teamwork</li><li>Effective Communication</li><li>Personal Accountability &amp; Commitment to achieve</li><li>Resilience &amp; Flexibility (Can do attitude)</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>

<p>The HR & Administration Manager – Site Operations is responsible for leading and managing the full spectrum of Human Resources, Administration, Learning & Development (L&D), and Site Workforce Management functions for Amenav Construction's project site. The role is instrumental in developing a high-performing, compliant, and people-focused organization by implementing strategic HR initiatives, strengthening administrative operations, and ensuring effective workforce planning and management across the project lifecycle. The position serves as a strategic business partner to Project Management and Head Office, ensuring that site manpower resources, employee welfare, compliance, operational efficiency, and organizational capability support the successful delivery of EPC projects while maintaining the highest standards of governance, safety, and regulatory compliance. Key Responsibilities 1. Human Resources Management • Develop and implement HR strategies, policies, and procedures aligned with project and corporate objectives. • Lead end-to-end recruitment, selection, onboarding, mobilization, transfer, and demobilization of project personnel. • Prepare workforce plans and manpower forecasts in coordination with project management and department heads. • Design, implement, and manage performance management systems including KPIs, annual appraisals, probation reviews, and performance improvement plans. • Drive employee engagement, retention initiatives, and organizational culture programs. • Manage employee relations, disciplinary actions, grievances, investigations, and conflict resolution in accordance with company policies and UAE Labour Law. • Maintain accurate HR records, employee files, and personnel documentation. • Ensure compliance with UAE Labour Law, project contractual requirements, ADNOC regulations, and internal company policies. 2. Site Workforce Management • Lead and manage the overall HR and administration functions for all site-based employees, subcontractor coordination (where applicable), and project support staff. • Coordinate manpower mobilization and demobilization in accordance with project schedules and client requirements. • Monitor daily manpower deployment, attendance, leave planning, absenteeism, overtime, and workforce productivity. • Coordinate with Project Managers, Construction Managers, and department heads to ensure timely availability of skilled manpower. • Oversee workforce accommodation, transportation, catering, welfare facilities, and employee well-being to ensure compliance with company standards and client requirements. • Manage workforce documentation including employment contracts, site access passes, medical fitness records, certifications, trade licenses, and competency records. • Ensure smooth coordination of employee rotations, vacations, emergency replacements, and workforce continuity. • Support workforce localization initiatives and compliance with client and regulatory manpower requirements. • Conduct regular site visits to monitor employee welfare, working conditions, and compliance with company policies. • Develop workforce contingency plans to minimize operational disruptions resulting from manpower shortages or project changes. 3. Learning & Development (L&D) • Develop and implement a structured Learning & Development strategy supporting organizational growth and operational excellence. • Conduct competency assessments and identify organizational skill gaps. • Design and coordinate technical, leadership, compliance, safety, and soft skills training programs. • Develop structured induction and onboarding programs for new employees. • Coordinate internal and external training providers and certification programs. • Promote knowledge sharing, succession planning, and continuous professional development. • Evaluate training effectiveness using measurable performance indicators and return-on-investment (ROI) analysis. 4. Organizational Development & Governance • Develop and maintain HR policies, Standard Operating Procedures (SOPs), employee handbook, and governance frameworks. • Support organizational restructuring, manpower optimization, role clarification, and reporting structures. • Drive organizational change initiatives that promote accountability, operational excellence, and continuous improvement. • Support succession planning, talent management, and leadership development initiatives. • Ensure implementation and compliance with corporate governance standards across project operations. 5. Administration & Site Operations • Manage all administrative activities supporting project execution and daily site operations. • Oversee office administration, site facilities, camps, accommodation, transportation, housekeeping, catering, and related support services. • Ensure efficient document management, records control, and internal communication systems. • Coordinate travel arrangements, accommodation bookings, and logistics for employees and visitors. • Supervise PRO activities including visa processing, Emirates ID, labour cards, work permits, government approvals, and immigration compliance. • Manage office assets, service contracts, vendor coordination, and administrative budgets. • Maintain operational efficiency across all administrative processes while ensuring compliance with company standards. 6. Compensation, Payroll & Employee Benefits • Manage payroll preparation, attendance validation, overtime verification, and employee benefits administration. • Ensure timely and accurate salary processing in compliance with UAE regulations and company policies. • Maintain payroll records and employee master data. • Support salary benchmarking and development of competitive compensation and benefits structures. • Monitor payroll compliance, statutory reporting, and audit requirements. 7. Compliance, Audit & Risk Management • Ensure compliance with UAE Labour Law, immigration regulations, ADNOC requirements, ISO standards, and contractual obligations. • Support internal and external audits related to HR, administration, and workforce management. • Identify HR and operational risks and implement mitigation strategies. • Maintain confidentiality of employee information and sensitive organizational data. 8. Performance Monitoring & Reporting • Establish and monitor HR, Administration, and Workforce Management KPIs. • Prepare periodic reports covering manpower statistics, recruitment, turnover, absenteeism, training, payroll, employee engagement, and compliance. • Analyse workforce data and provide recommendations to improve productivity and organizational performance. • Drive continuous improvement initiatives to enhance operational efficiency and employee experience.</p><p>• Bachelor's Degree in Human Resources, Business Administration, Management, or a related discipline. • Minimum 8–10 years of progressive HR and Administration experience, including at least 5 years in a managerial position within EPC, Oil & Gas, Engineering, or Construction industries. • Proven experience managing large site-based workforces in EPC project environments. • Strong knowledge of UAE Labour Law, immigration regulations, ADNOC requirements, and workforce compliance. • Experience managing multi-site or multi-entity operations is highly desirable.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for representing NMC within local Emirati communities by organising and hosting informal, health‑focused community engagements. The role builds awareness of NMC services, facilitates connections between community members and NMC physicians, and promotes healthcare education through trusted, relationship‑driven interactions.</p><p>Working remotely and flexibly, &nbsp;acts as a bridge between NMC and the community—supporting brand visibility, patient engagement, and business growth while contributing to Emiratisation and community wellbeing.</p><p><strong>Responsibilities</strong></p><p>Community Engagement &amp; Relationship Building</p><ul><li><p>Act as a&nbsp;trusted NMC brand representative within local Emirati communities</p></li><li><p>Build and maintain strong relationships with community members, families, and social networks</p></li><li><p>Promote awareness of NMC services through authentic, community‑driven engagement</p></li></ul><p>Event Planning &amp; Hosting</p><ul><li><p>Organise and host small‑scale community gatherings (e.g. coffee mornings, women’s health sessions, mom‑and‑toddler events)</p></li><li><p>Coordinate event logistics including venue arrangements, attendee outreach, and scheduling</p></li><li><p>Ensure events are culturally appropriate, engaging, and aligned with NMC brand standards</p></li></ul><p>Coordination with Clinical Teams</p><ul><li><p>Liaise with NMC physicians and internal teams to support themed health education sessions</p></li><li><p>Assist in scheduling and facilitating physician‑led discussions (OBGYN, dermatology, family medicine, mental health, etc.)</p></li><li><p>Ensure smooth delivery of sessions and positive participant experience</p></li></ul><p>Brand Promotion &amp; Awareness</p><ul><li><p>Promote NMC services, specialties, and physicians in a non‑commercial, trust‑based manner</p></li><li><p>Share key NMC messages organically within personal and professional networks</p></li><li><p>Support grassroots brand visibility in target communities</p></li></ul><p>Patient &amp; Business Referral Support</p><ul><li><p>Encourage and facilitate appropriate referrals to NMC hospitals and clinics</p></li><li><p>Help translate community interest into service enquiries and appointments</p></li><li><p>Capture basic feedback and insights from community interactions to support service improvement</p></li></ul><p>Reporting &amp; Feedback</p><ul><li><p>Maintain simple records of events, attendance, and engagement outcomes</p></li><li><p>Share feedback, insights, and community trends with line manager / program lead</p></li><li><p>Contribute to the continuous improvement of the ambassador program</p></li></ul><p>Learning &amp; Development</p><ul><li><p>Participate in provided training related to:</p><ul><li><p>Marketing and brand representation</p></li><li><p>Community engagement</p></li><li><p>Business development basics</p></li><li><p>Social media and communication skills</p></li></ul></li><li><p>Apply learned skills to enhance role effectiveness and personal development</p></li></ul><p>Compliance &amp; Governance</p><ul><li><p>Adhere to NMC policies, brand guidelines, and confidentiality requirements</p></li><li><p>Ensure ethical promotion of healthcare services in line with regulatory standards</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>UAE National (UAEN)</p></li><li><p>Minimum High School Certificate or equivalent</p></li><li><p>Diploma or Bachelor’s degree in Business, Marketing, Communications, Social Sciences, Healthcare, or a related field is an advantage but not mandatory</p></li></ul><p></p></section>

<ul><li><p>Identify potential B2B customers through online research, Google Maps, LinkedIn, business directories, social media, company databases, and other reliable sources.</p></li><li><p>Generate leads from companies, schools, hotels, restaurants, hospitals, clinics, construction companies, sports academies, event companies, retailers, and other organizations.</p></li><li><p>Make outbound calls to prospective customers and introduce ES Premier’s uniforms, sportswear, workwear, embroidery, printing, and customization services.</p></li><li><p>Understand customer requirements and identify whether they need corporate uniforms, hospitality uniforms, sportswear, school uniforms, healthcare uniforms, workwear, promotional clothing, or customized apparel.</p></li><li><p>Qualify leads based on company type, requirement, quantity, timeline, location, and decision-making authority.</p></li><li><p>Identify and contact purchasing managers, procurement officers, HR managers, administration managers, operations managers, business owners, and other relevant decision-makers.</p></li><li><p>Arrange appointments and customer meetings for the Business Development or Sales Executive.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 1–2 years of experience in telesales, telemarketing, lead generation, customer service, appointment setting, or sales coordination.</p></li><li><p>Previous UAE experience is preferred.</p></li><li><p>Female candidates are preferred for this position.</p></li><li><p>Candidates holding a spouse-sponsored UAE residence visa will be preferred.</p></li><li><p>Strong spoken English communication skills.</p></li><li><p>Knowledge of Hindi, Urdu, Arabic, Malayalam, or other commonly spoken UAE languages will be an advantage.</p></li><li><p>Confident and professional telephone manner.</p></li><li><p>Ability to communicate with business owners, procurement teams, HR departments, and corporate decision-makers.</p></li><li><p>Strong lead research and data collection skills.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Some careers shine brighter than others.</strong></p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</p><br><br><br><p>HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.</p><br><br><br><p>This role aims to assist Premier Relationship Manager with the day-to-day operation of their portfolio.&nbsp;To ensure all the administrative function of the Premier Relationship Manager are managed effectively. The PRA ensures walk-in clients are attended to and refers to PRM when the need arises</p><br><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Ensure Premier Customers requests demands are attended to promptly and efficiently at all time. The aim to ensure PRAs serves as the service arm for Virtual Premier Direct Department while allowing PRMs the time to be more pro-active to conduct business by pro-actively contacting the clients.</li><li>To seek support from the Premier Support Managers to obtain approvals for various proposals/transactions outside the job holders limit authority/ or any related queries for further investigation.</li><li>The job holder ensures that the department works within the parameters set down in the company guidelines, Procedural/Instructional Manual, Training &amp; Competency scheme. He/she also ensure that all instructions and policies laid down by Central Bank and Audit are diligently observed and highlighted to the management for further action as appropriate.</li><li>Conduct CDD (Customer Due diligence and collect documents from the customer), update the customer on requirements and follow up to completion. Cheques activity calling and processing TTs and customer documents</li><li>The jobholder will ensure the fair treatment of our Premier customers is at the heart of everything they do, consistently displaying appropriate behaviors.&nbsp;</li></ul><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><ul><li>Good command of English speaking, understanding and writing</li><li>Basic Computer skills requirement (Outlook, excel)</li><li>Needs to be able to multi- task different task and requirement</li><li>Needs to be able to work under pressure, speed and provide quality work within time-scales</li><li>Be able to adapt to the work environment changes / and new process changes</li><li>A graduation degree is essential for obtaining a UAE visa and/or work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</li></ul><br><br><br><p><strong>You’ll achieve more at HSBC.</strong></p><br><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><br><br><p>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<p><strong>Health, Safety and Environment</strong></p><ul><li><p>Implement and enforce HSE policies, procedures, and standards.</p></li><li><p>Conduct routine inspections and audits of plant, equipment, and work areas.</p></li><li><p>Ensure proper use of Personal Protective Equipment (PPE).</p></li><li><p>Monitor safe work practices in production, maintenance, and logistics.</p></li><li><p>Ensure proper waste management and environmental compliance.</p><br></li></ul><p><strong>Risk Assessment & Hazard Control</strong></p><ul><li><p>Identify workplace hazards and conduct risk assessments (HIRA/JSA).</p></li><li><p>Recommend and implement control measures.</p></li><li><p>Review and update risk assessments periodically.</p></li></ul><p><br><strong>Incident Investigations</strong></p><ul><li><p>Report, record, and investigate incidents, accidents, and near misses.</p></li><li><p>Conduct root cause analysis and recommend corrective actions.</p></li><li><p>Track and ensure closure of corrective and preventive actions (CAPA).</p></li></ul><br><p><strong>Raining & Awareness</strong></p><ul><li><p>Conduct HSE induction for new employees and contractors.</p></li><li><p>Deliver toolbox talks and safety briefings.</p></li><li><p>Promote safety campaigns and awareness programs</p></li></ul><br><p><strong>Emergency Preparedness</strong></p><ul><li><p>Ensure availability and maintenance of emergency equipment.</p></li><li><p>Participate in emergency drills and evacuation exercises.</p></li><li><p>Assist in emergency response and incident control.</p></li></ul><br><p><strong>Monitoring & Reporting</strong></p><ul><li><p>Maintain HSE records, inspection reports, and checklists.</p></li><li><p>Prepare daily, weekly, and monthly HSE reports.</p></li><li><p>Monitor HSE KPIs (TRIR, near misses, unsafe acts, etc.).</p></li></ul><p><strong>&nbsp;&nbsp;</strong></p><p><strong>Compliance & Legal Requirements</strong></p><ul><li><p>Ensure compliance with UAE HSE regulations (ADOSH / OSHAD /).</p></li><li><p>Support internal and external audits.</p></li><li><p>Enforce company safety rules and stop unsafe work when required.</p></li></ul><p><br><strong>Continuous Improvement</strong></p><ul><li><p>Identify opportunities for improving workplace safety.</p></li><li><p>Participate in safety committee meetings.</p></li><li><p>Support implementation of ISO 45001 & ISO 14001 systems.</p></li></ul><p><br><strong>Operating Environment:</strong></p><ul><li><p>Work is primarily on the shop floor in a manufacturing (foundry) environment.</p></li><li><p>Exposure to heat, noise, dust, and heavy equipment operations.</p></li><li><p>Requires frequent site inspections and shift-based work.</p></li></ul><p><br><strong>Decision Making:</strong></p><ul><li><p>The jobholder is expected to implement plans, contribute to the development of departmental-level strategies, and lead their implementation.</p></li><li><p>The jobholder is responsible for directing the HSE department and leading the development of performance indicators and standards for the division in line with company objectives.</p></li><li><p>Key decisions having significant impact on the company are referred to the MD / Board of Directors (relevant board committee) for approval before implementation.</p></li><li><p>The jobholder exercises financial authority as per the level established in the financial authority matrix within KHK.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Knowledge of HSE regulations and standards</p></li><li><p>Risk assessment and hazard identification</p></li><li><p>Incident investigation skills</p></li><li><p>Good communication and reporting skills</p></li><li><p>Attention to detail</p></li><li><p>Teamwork and problem-solving</p></li></ul><br><p><strong>Qualification:</strong></p><ul><li><p>Diploma / Bachelor’s Degree (any discipline)</p></li><li><p>NEBOSH IGC (Preferred)</p></li><li><p>IOSH (preferred)</p></li></ul><br><p><strong>Experience:</strong></p><ul><li><p>5+ years of experience in HSE role in UAE</p></li><li><p>Experience in manufacturing / industrial environment preferred.</p></li></ul><br><p><strong>Competencies:</strong></p><ul><li><p>Knowledge of HSE regulations and standards</p></li><li><p>Risk assessment and hazard identification</p></li><li><p>Incident investigation skills</p></li><li><p>Good communication and reporting skills</p></li><li><p>Attention to detail</p></li><li><p>Teamwork and problem-solving</p></li></ul>

<p>The Property Leasing Manager will lead and manage all leasing activities across the Group’s property portfolio, ensuring optimal occupancy, rental growth, and regulatory compliance. This role involves tenant acquisition, lease negotiations, compliance with UAE real estate regulations, and coordination with relevant authorities such as Wasl (DREC), DLD, DDA, and other regulatory bodies. The ideal candidate will have strong negotiation skills, solid market knowledge, and hands-on experience in UAE leasing processes. Key Responsibilities • Manage end-to-end leasing activities for residential, commercial, and/or retail properties • Develop and implement leasing strategies to maximize occupancy and rental income • Identify and secure prospective tenants in line with business targets • Conduct property viewings and coordinate with brokers and agents • Negotiate lease terms, rental rates, renewals, and amendments • Prepare, review, and finalize lease agreements and related documentation • Ensure full compliance with UAE real estate laws and regulations • Handle registrations and approvals with relevant authorities including Wasl (DREC), DLD, DDA, Ejari, Trakheesi, etc. • Manage lease renewals, expiries, and vacancy tracking • Monitor market trends, rental benchmarks, and competitor activity • Maintain accurate leasing records, reports, and databases • Coordinate with legal, finance, and property management teams • Manage relationships with brokers, agents, and third-party leasing consultants • Act as the main point of contact for tenants on leasing matters • Resolve tenant leasing-related issues and disputes in a timely manner Qualifications & Experience • Bachelor’s degree • Minimum 5–7+ years of relevant property leasing experience in the UAE • Proven experience handling commercial, retail, and/or residential leasing • Strong understanding of UAE real estate laws and leasing procedures • Practical experience dealing with Wasl, DLD, DDA, Ejari, and related authorities • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) • UAE Driving License</p><p>Skills Required Core Skills • Strong negotiation and deal-closing skills • Excellent verbal and written communication skills • Sound knowledge of UAE real estate market dynamics • Ability to structure and evaluate lease terms and commercial proposals Professional & Technical Skills • Lease documentation and contract management • Regulatory compliance and authority coordination • Financial analysis of rental income, yields, and leasing KPIs Leadership & Behavioral Skills • Ability to work independently and manage multiple properties • Problem-solving and conflict resolution abilities • High level of professionalism, integrity, and confidentiality Preferred / Advantageous • RERA certification • Experience managing large or mixed-use property portfolios • Established broker and tenant network in the UAE market</p>

<p>The Property Leasing Manager will lead and manage all leasing activities across the Group’s property portfolio, ensuring optimal occupancy, rental growth, and regulatory compliance. This role involves tenant acquisition, lease negotiations, compliance with UAE real estate regulations, and coordination with relevant authorities such as Wasl (DREC), DLD, DDA, and other regulatory bodies. The ideal candidate will have strong negotiation skills, solid market knowledge, and hands-on experience in UAE leasing processes. Key Responsibilities • Manage end-to-end leasing activities for residential, commercial, and/or retail properties • Develop and implement leasing strategies to maximize occupancy and rental income • Identify and secure prospective tenants in line with business targets • Conduct property viewings and coordinate with brokers and agents • Negotiate lease terms, rental rates, renewals, and amendments • Prepare, review, and finalize lease agreements and related documentation • Ensure full compliance with UAE real estate laws and regulations • Handle registrations and approvals with relevant authorities including Wasl (DREC), DLD, DDA, Ejari, Trakheesi, etc. • Manage lease renewals, expiries, and vacancy tracking • Monitor market trends, rental benchmarks, and competitor activity • Maintain accurate leasing records, reports, and databases • Coordinate with legal, finance, and property management teams • Manage relationships with brokers, agents, and third-party leasing consultants • Act as the main point of contact for tenants on leasing matters • Resolve tenant leasing-related issues and disputes in a timely manner Qualifications & Experience • Bachelor’s degree • Minimum 5–7+ years of relevant property leasing experience in the UAE • Proven experience handling commercial, retail, and/or residential leasing • Strong understanding of UAE real estate laws and leasing procedures • Practical experience dealing with Wasl, DLD, DDA, Ejari, and related authorities • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) • UAE Driving License</p><p>Skills Required Core Skills • Strong negotiation and deal-closing skills • Excellent verbal and written communication skills • Sound knowledge of UAE real estate market dynamics • Ability to structure and evaluate lease terms and commercial proposals Professional & Technical Skills • Lease documentation and contract management • Regulatory compliance and authority coordination • Financial analysis of rental income, yields, and leasing KPIs Leadership & Behavioral Skills • Ability to work independently and manage multiple properties • Problem-solving and conflict resolution abilities • High level of professionalism, integrity, and confidentiality Preferred / Advantageous • RERA certification • Experience managing large or mixed-use property portfolios • Established broker and tenant network in the UAE market</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Community Ambassador is responsible for representing NMC within local Emirati communities by organising and hosting informal, health-focused community engagements. The role builds awareness of NMC services, facilitates connections between community members and NMC physicians, and promotes healthcare education through trusted, relationship-driven interactions. Working remotely and flexibly, the Community Ambassador acts as a bridge between NMC and the community— supporting brand visibility, patient engagement, and business growth while contributing to Emiratisation and community wellbeing. Responsibilities Community Engagement &amp; Relationship Building · Act as a trusted NMC brand representative within local Emirati communities · Build and maintain strong relationships with community members, families, and social networks · Promote awareness of NMC services through authentic, community-driven engagement Event Planning &amp; Hosting · Organise and host small-scale community gatherings (e.g. coffee mornings, women’s health sessions, mom-and-toddler events) · Coordinate event logistics including venue arrangements, attendee outreach, and scheduling · Ensure events are culturally appropriate, engaging, and aligned with NMC brand standards Coordination with Clinical Teams · Liaise with NMC physicians and internal teams to support themed health education sessions · Assist in scheduling and facilitating physician-led discussions (OBGYN, dermatology, family medicine, mental health, etc.) · Ensure smooth delivery of sessions and positive participant experience Brand Promotion &amp; Awareness · Promote NMC services, specialties, and physicians in a non-commercial, trust-based manner · Share key NMC messages organically within personal and professional networks · Support grassroots brand visibility in target communities Patient &amp; Business Referral Support · Encourage and facilitate appropriate referrals to NMC hospitals and clinics · Help translate community interest into service enquiries and appointments · Capture basic feedback and insights from community interactions to support service improvement Reporting &amp; Feedback · Maintain simple records of events, attendance, and engagement outcomes · Share feedback, insights, and community trends with line manager / program lead · Contribute to the continuous improvement of the ambassador program Learning &amp; Development · Participate in provided training related to: o Marketing and brand representation o Community engagement o Business development basics o Social media and communication skills · Apply learned skills to enhance role effectiveness and personal development Compliance &amp; Governance · Adhere to NMC policies, brand guidelines, and confidentiality requirements · Ensure ethical promotion of healthcare services in line with regulatory standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> · UAE National (UAEN) · Minimum High School Certificate or equivalent · Diploma or Bachelor’s degree in Business, Marketing, Communications, Social Sciences, Healthcare, or a related field is an advantage but not mandatory</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Full‑time position. Clinic and head‑office aligned working hours. 5‑day work week designed to support work‑life balance. Your Impact Support uninterrupted patient care by ensuring clinics have the right supplies at the right time. Contribute to cost control and operational efficiency across HealthHub Clinics. Strengthen procurement governance, compliance, and supplier coordination. Support the UAE’s healthcare ecosystem by enabling reliable and efficient healthcare operations. Key Responsibilities Support purchasing activities for HealthHub Clinics under the supervision of the Procurement Specialist. Process and document purchasing transactions accurately in line with approved policies and procedures. Identify and support clinical and non‑clinical procurement requirements from clinics and stakeholders. Receive, document, and record incoming goods in the system and track stock items. Manage item returns and follow up with suppliers when required. Ensure procurement activities are completed in a timely and cost‑efficient manner. Coordinate with internal stakeholders to support service delivery and operational needs. Maintain accurate procurement records, documentation, and reports. Demonstrate strong customer service and support employee engagement across clinic teams.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>UAE National. Bachelor’s degree in Business Management or a related field. Minimum of 2 years’ experience in a procurement role, preferably within healthcare. Proven experience in healthcare procurement processes, purchasing, and supplier coordination. Knowledge of sourcing and procurement techniques. Familiarity with supplier or third‑party management systems is an advantage. Strong numerical ability and attention to detail. Good decision‑making and problem‑solving skills. Strong communication, organisational, and stakeholder management skills. Ability to work independently while collaborating with cross‑functional teams. </p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p>Responsible for managing all government-related liaison and ensuring full compliance with UAE immigration, labor, aviation, and licensing regulations. Acts as the primary liaison between the airline and various government authorities, ensuring timely processing of employment visas, work permits, Emirates IDs, airport passes, company licenses, and other statutory requirements that support uninterrupted airline operations.</p><br><br><b>Key Result Responsibilities</b> <br><p>- Represent the Company before various government authorities, including Immigration, MOHRE, ICP, GDRFA, Police, Courts, Embassies, Ministries, Municipalities, Airport Authorities, Free Zone Authorities, and other official entities as required.</p><br><br><p>- Maintain effective working relationships with government authorities to facilitate the timely processing of official transactions and ensure compliance with applicable regulations.</p><br><br><p>- Keep abreast of changes in UAE immigration, labour, licensing, and government regulations, and communicate updates to relevant stakeholders to ensure compliance with statutory requirements.</p><br><br><p>- Process employment visas, residence permits, visit visas, mission visas, work permits, visa renewals, status changes, cancellations, and related immigration transactions in accordance with company policies and UAE regulations.</p><br><br><p>- Prepare, verify, and submit all documentation required for immigration and government-related transactions, ensuring accuracy, completeness, and compliance with established procedures.</p><br><br><p>- Monitor government online portals on a daily basis to track the status of visa applications and other official transactions, taking timely action to resolve delays or outstanding requirements.</p><br><br><p>- Carry out physical submissions and collections at government offices whenever required to expedite application processing and ensure successful completion of transactions.</p><br><br><p>- Execute visa stamping, Emirates ID registration, medical fitness appointments, visa cancellations, and other employee immigration formalities within established service timelines.</p><br><br><p>- Coordinate the issuance, renewal, amendment, and cancellation of airport security passes, airside permits, and other operational access permits in liaison with Airport Authorities and Security departments.</p><br><br><p>- Provide guidance and support to employees on visa, immigration, Emirates ID, family sponsorship, and other government-related procedures, and accompany employees to government offices where necessary.</p><br><br><p>- Maintain accurate and up-to-date records of employee visas, Emirates IDs, passports, sponsorship details, airport passes, and other statutory documents, ensuring timely renewals and preventing expiry.</p><br><br><p>- Coordinate with the HR Employee Services team to ensure all employee documentation required for visa processing and renewals is complete and submitted within the required timelines.</p><br><br><p>- Ensure all exiting employees are appropriately cleared from Immigration, Labour, Airport Authority, and other relevant government systems following resignation, termination, or transfer.</p><br><br><p>- Monitor visit visas sponsored by the Company and proactively follow up to prevent overstay cases, ensuring timely extensions, status changes, or cancellations where applicable.</p><br><br><p>- Prepare regular reports and updates on visa processing, pending applications, renewals, and compliance status for management review.</p><br><br><p>- Coordinate with Legal, Government Affairs, and relevant authorities to resolve employee-related matters involving labour disputes, court cases, absconding reports, deportation cases, police matters, and other legal or regulatory issues while safeguarding the Company's interests.</p><br><br><p>- Process the renewal and maintenance of Company trade licences, establishment cards, immigration files, labour establishment records, airport permits, and other statutory registrations to ensure uninterrupted business operations.</p><br><br><p>- Coordinate the attestation, notarization, legalization, and certification of official company and employee documents through relevant government authorities and embassies as required.</p><br><br><p>- Ensure all government fees, fines, and statutory payments related to immigration, labour, licensing, and regulatory compliance are processed accurately and within the prescribed deadlines.</p><br><br><b>Qualifications (Academic, training, languages)</b> <br><p>- High School or Diploma in any stream is acceptable with needed administrative experience.</p><br><br><p>- Dynamic and physically fit for the job, requires frequent movement.</p><br><br><p>- Arabic Language is a must, fair English Language is acceptable.</p><br><br><p>- Must possess valid UAE driving license &amp; Car.</p><br><br><p>- Extensive knowledge in the UAE Immigration and Labor regulations and corresponding procedures and formalities pertaining to visa sponsorship, residence and deportation.</p><br><br><p>- Capable of understanding and classifying documents according to task requirements.</p><br><br><p>- Ability to understand assignments and plan tasks according to priorities and logical order.</p><br><br><p>- Acceptable computer skills; Arabic typing is a must.</p><br><br><p>- Employs interpersonal skills and effective relations with external parties to facilitate work and execute tasks timely and cost-effectively.</p><br><br><p>- Cooperative team player; possesses very good organizing and time management skills.</p><br><br><p>- Dependable, takes ownership, and displays energy.</p><br><br><p>- Willing to work on-call at a short notice and support in ad-hoc scenarios and emergency cases.</p><br><br><p>- Proven skills in identifying pitfalls and suggesting alternatives.</p><br><br><p>- Cost-oriented, possesses effective persuasive, problem solving and judgement skills.</p><br><br><b>Work Experience</b> <br><p>- With 4+ years of related public relations working experience in a similar role in a mid-sized company in the UAE, preferably in the service industry.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Abu Dhabi Healthcare Company (SEHA) is the largest and most comprehensive healthcare network in the UAE that was established in 2007 with the objective of operating all public hospitals and clinics across the Emirate of Abu Dhabi.<br><br>SEHA is committed to delivering world-class healthcare services using the most advanced diagnostics and systems across its network of public healthcare centers and hospitals in addition to partnering with global leaders in healthcare, including world renowned organizations such as the Mayo Clinic.<br>Responsibilities:<br> <span><strong>Key Responsibilities of the role</strong></span> <span><strong>Corresponding Key Activities performed by the role</strong></span> <br> <p><span><strong>Customer Service and Support</strong></span></p><br> <p><span>Interact with customers face to face, over telephone, email, chat, mobile app, etc. to answer questions and provide general information on appointments, referrals, facilities, available services, care providers, events and campaigns; and other information as requested&nbsp;</span></p><br> <p><span>Demonstrate a patient centered approach in all interactions, ensuring adherence to SEHA values and service excellence standards, established workflows, call scenarios and scripts&nbsp;</span></p><br> <p><span>Maintain courtesy, professionalism, confidentiality and privacy when interacting with patients, customers, and staff members</span></p><br> <p><span>Proactively attending to patient needs, requests and concerns</span></p><br> <p><span>Stay updated on services available, physician specialties, facility workflows, required documents, campaigns and events</span></p><br> <p><span>Share information on workflow updates, eligibility updates, new campaigns, and events with patients&nbsp;</span></p><br> <p><span>Assist with positive and timely resolution and documentation of requests and issues and escalate any formal complaints to the Quality team</span></p><br> <p><span>Communicate directly with various SEHA staff members to resolve issues and concerns</span></p><br> <p><span>Escalate clinical questions to the Clinical team</span></p><br> <p><span>Escalate unresolved queries or concerns to team leaders or Senior Officers</span></p><br> <p><span>Handle assigned tasks in accordance with set policies and procedures (scheduling, registration, eligibility check, payment collection, etc.)</span></p><br> <br> <p><span><strong>Appointment Scheduling</strong></span></p><br> <p><span>Follow SEHA policies and procedures for registering patients; scheduling, rescheduling and canceling appointments; calling to remind patients or provide information; checking patients in; checking insurance eligibility and visit authorizations, updating patient information, ensuring consent forms are signed, generating wrist bands, completing inpatient admissions, collecting payments, issuing receipts, etc.</span></p><br> <p><span>Promote and prioritize scheduling for new doctors and services, or those with less bookings</span></p><br> <p><span>Obtain and input accurate and updated demographic data, contact details, and insurance information for all scheduled patients</span></p><br> <p><span>Identify and assign correct Enterprise Person Identification and/ or Medical Record Numbers</span></p><br> <p><span>Orient the customer to the registration process, identification, patient rights and responsibilities and consent forms, as required</span></p><br> <p><span>Initiate and forward all merge requests for multiple EPI or MRN records to the HIM (Health Information Management) department</span></p><br> <p><span>Provide information to patients on expected waiting times, next steps, follow up appointments - proactively and when questions arise</span></p><br> <p><span>Coordinate and assist nursing staff and physicians to prevent and address patient complaints</span></p><br> <p><span>Coordinate with other departments to ensure efficient and accurate scheduling, registration and admission of patients</span></p><br> <br> <span><strong>Documentation and Reporting</strong></span> <span>Follow established workflows to communicate and follow up on customer</span> <br> <p><span><strong>Personal Responsibility and Team Effort</strong></span></p><br> <p><span>Act responsibly and ensure that all job activities are carried out in an efficient and accurate manner&nbsp;</span></p><br> <p><span>Participate in improving Patient Access services, performance and productivity&nbsp;</span></p><br> <p><span>Provide public holiday and out of hours coverage as required</span></p><br> <p><span>Collaborate with other team members to provide a seamless service</span></p><br> <p><span>Provide assistance to less experienced representatives and guidance on unusual or complex queries</span></p><br> <p><span>Attend lectures, training sessions, meetings as required&nbsp;</span></p><br> <p><span>Collaborate and communicate professionally and effectively with team members internally and in other departments&nbsp;</span></p><br> <p><span>Promptly alert management of any issues related to the accomplishment of work assignments</span></p><br> <p><span>Adhere to SEHA standards relating to grooming, dress code, personal hygiene and presentation</span></p><br> <p><span>Accept additional responsibilities as required</span></p><br> <br> <br>Qualifications:<br><p><span><strong>Required:</strong>&nbsp;</span></p><br><p><span>Diploma in Accounting/Finance/Business Administration or any relevant field&nbsp;</span></p><br><p><span><strong>Desired&nbsp;</strong>:</span></p><br><p><span>Bachelor's degree or equivalent in Accounting/Finance/Business Administration or any relevant field&nbsp;</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Job Purpose:&nbsp;</span></p><br><p><span>Receiving the parties of the case (defendant - sponsor - witness - lawyer) or their representatives and recording their requests related to cases that are still under investigation, or cases that have been closed, or cases in which final judgments have been issued, and executing them with precision and complete confidentiality.</span></p><br><p><span>Responsibilities:</span></p><br><p><span>- Receiving parties involved in cases, recording their requests, and responding to their inquiries.</span><span>- Receiving clients in accordance with the Code of Conduct testing requirements.</span><span>- Expert (security, witness, injured party), recording requests of parties involved in the case (defendant).</span><span>- Coordinating with the Public Prosecution for inquiries about their clients' cases. Linking lawyers' accounts to enable them to access the website.</span><span>- Forwarding requests submitted through the website to the concerned prosecutor or judge.</span><span>- Receiving technical reports from experts and sending them to the concerned prosecutor.</span><span>- Collecting fees related to requests from the parties involved in the case or their attorneys; issuing deposit orders.</span><span>- Recording all appeals on primary rulings submitted by the defendant, the injured party, or their representatives.</span><span>- Registering appeals in cassation against the appellate rulings submitted by the lawyer.</span><span>- Filing appellate objections against default judgments.</span><span>- Registering appeals against decisions of detention extension.</span><span>- Registering appeals against non-appearance orders.</span>-<span> Filing complaints against decisions to extend detention.</span>-<span> Expert supervision on the members of the public prosecution for investigation - guarantor - victim - organizing the entry of case parties (defendant).</span><span>- Commitment to all policies, procedures, and guidelines of the information security system in the public prosecution.</span><span>- Reporting any suspicious incidents or security breaches.</span></p><br> <p>Qualification: Secondary School Certificate</p><br><p>Experience: 2 years of experience for Secondary School graduates &amp; 0-2 for Bachelor Graduates</p><br><p>National Service: Complete</p><br><p>Gender: Males Only</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Roles &amp; responsibilities</p><ol><li>Customer Identity Verification</li></ol><ul><li>Verify all customer documents before vehicle handover, including Emirates ID, passport, visa, driving licence, and international driving permit (where applicable).</li><li>Conduct ICP verification to confirm the authenticity and validity of Emirates IDs and customer identity.</li><li>Verify customer contact details, employment information, address, and emergency contact whenever required.</li><li>Ensure all mandatory documents are uploaded correctly into the rental system before vehicle release.</li></ul><ol><li>Driver Eligibility &amp; Regulatory Compliance</li></ol><ul><li>Validate the customer's driving licence category, expiry, eligibility, and compliance with UAE regulations and company policies.</li><li>Ensure compliance with UAE laws, RTA regulations, company policies, insurance requirements, and internal SOPs.</li><li>Stop or delay vehicle handover whenever compliance requirements are not met or customer authenticity cannot be verified.</li></ul><ol><li>Customer Due Diligence (KYC) &amp; Risk Assessment</li></ol><ul><li>Perform customer due diligence (KYC) to verify customer genuineness and assess potential fraud or misuse risks.</li><li>Review booking details, payment method, customer profile, rental history, and financial standing before approving the rental.</li><li>Approve or reject customer verification requests based on compliance policies and risk assessment.</li><li>Monitor high-value rentals, luxury vehicles, long-term rentals, and corporate accounts for compliance risks.</li></ul><ol><li>Fraud Prevention, Blacklisting &amp; Investigation</li></ol><ul><li>Identify forged, altered, expired, or suspicious documents and immediately escalate high-risk cases to management.</li><li>Investigate suspicious bookings, identity theft attempts, payment fraud, duplicate profiles, and policy violations.</li><li>Cross-check customer information against internal blacklists, unpaid balances, traffic fines, police cases, or previous contract violations.</li><li>Identify and recommend customers for blacklisting based on repeated speeding fines, serious traffic violations, unpaid liabilities, policy violations, fraudulent activities, or a history of unsafe vehicle use, particularly resident customers with recurring non-compliance, and ensure appropriate rental restrictions are applied in accordance with company policies.</li></ul><ol><li>Cross-Functional Coordination</li></ol><ul><li>Coordinate with Sales, Reservations, Operations, CRM, Finance, Recovery, and Maintenance teams to resolve documentation, compliance, and customer verification issues.</li><li>Support operational teams with customer eligibility decisions before vehicle release.</li></ul><ol><li>Compliance Reporting &amp; Audit</li></ol><ul><li>Maintain records of document verification, ICP checks, rejected applications, blacklisted customers, and fraud investigations for audit purposes.</li><li>Support internal and external audits by providing compliance reports on customer verification, fraud prevention, rejected applications, operational risks, and blacklist management.</li></ul><ol><li>Process Improvement &amp; Training</li></ol><ul><li>Recommend process improvements to strengthen customer verification, reduce fraud, enhance compliance, and improve operational controls.</li><li>Develop and maintain customer verification SOPs, risk assessment procedures, and compliance checklists.</li><li>Train front-line staff on document verification procedures, customer eligibility requirements, fraud detection, and compliance awareness.</li></ul><p>Desired candidate profile</p><ol><li>customer identity and document verification</li><li>KYC (Know Your Customer) checks</li><li>Fraud detection and prevention</li><li>Risk assessment</li><li>Knowledge of UAE driving licence and RTA regulations</li><li>ICP verification</li><li>Attention to detail</li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Desired candidate profile</p><ol><li>customer identity and document verification</li><li>KYC (Know Your Customer) checks</li><li>Fraud detection and prevention</li><li>Risk assessment</li><li>Knowledge of UAE driving licence and RTA regulations</li><li>ICP verification</li><li>Attention to detail</li></ol><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p>Provide ongoing support to in-house functions regarding regulations, documentation, manuals, formats, software, and systems related to technical publications. Serve as a liaison between external regulatory bodies and vendors and the Engineering &amp; Operations Department to update, maintain, and communicate essential publications that ensure compliance of the Air Arabia fleet with the CAMO program and support the Operations teams in their daily activities.</p><br><br><b>Key Result Responsibilities</b> <br><p>• Maintains and updates all onboard documents, certificates, and forms to ensure compliance and currency.<br>• Keeps the Aircraft Certificate folder current and regularly update the Master Document List and Aircraft Certificate List.<br>• Publishes and maintains updated records of technical documents for outstations through respective units, obtaining acknowledgment from relevant parties.<br>• Conducts periodic aircraft visits to review onboard documents and ensure they meet required standards.<br>• Performs quarterly checks for all hubs to verify the accuracy and completeness of documentation.<br>• Address JL/IQSMS remarks regarding discrepancies in onboard flight operation documentation and coordinate necessary corrections.<br>• Collaborates with base flight operations coordinators to resolve issues related to missing documents or required additional support.<br>• Regularly revise stock copies and archive master copies of documents managed by Technical Publications and Operations Documentation.<br>• Formally withdraw obsolete documents from service according to approved procedures.<br>• Maintains accurate records of the status of aircraft library manuals and onboard documentation.<br>• Manages a Vendor Control Card, conducting quarterly cross-checks with the Manufacturer and/or Vendor Publications Index Manual.<br>• Provides support for other team members as needed to ensure seamless operations.<br>• Performs any other duties as assigned by the Line Manager.&nbsp;</p><br><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Bachelor degree Management or equivalent; alternately a higher diploma or certificate in a relating field from a recognized institute combined with needed experience and exposure.</li><li>A degree in Engineering will be treated as an advantage.</li><li>Possesses appropriate knowledge of the legal requirements of the GCAA or a major civil aviation authority</li><li>Compliance, Document Control, Librarian and Quality Assurance trainings are an added value and may be treated as conditional for this role.</li><li>Hands on technology systems &amp; tools; proficient in Microsoft Office, Internet and Web search; Adobe Frame Maker /Illustrator/Adobe/ERP/ EFB is an advantage</li><li>Excellent written and verbal communication skills: reporting, presentations, etc.</li><li>Fluent in English Language.</li></ul><br><b>Work Experience</b> <br><ul><li>3+ years’ experience in a similar capacity in the Aviation industry, handling publications or technical library experience with Airbus A320 aircrafts is preferred.</li><li>Relative understanding of the aircraft planning and maintenance publications and their relation to the airworthiness program.</li><li>A relative exposure on airline and Flight Operations, standard regulations.</li><li>A multi-task oriented performer with high accuracy and great attention to details.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Functions</b></p><br><p>The primary function of this role is to serve as the first point of contact for customers, ensuring accurate and timely entry of all orders into Newton. The role involves providing and processing information in line with customer requirements, while safeguarding the interests of the organization. Additionally, it supports the coordination of all Customs Declarations related to cargoes handled at the terminal. Given the 24/7 nature of terminal operations, this position may require working night shifts, flexible hours, and weekends.</p><br><p><b>Logistics:</b></p><br><ul><li>Coordinate with customers and their nominated service providers to:<ul><li>Receive, review and evaluate product handling information</li><li>ensure safe and timely execution of the orders</li><li>provide operational updates to clients on the status of the orders</li><li>provide accurate reporting related to product inventories</li><li>Verify accuracy of month end stock and pass necessary adjustments to ensure correct book stocks are maintained</li><li>reconcile their stocks and investigate variances, if any</li><li>respond to their inquiries and manage their complaints</li></ul></li></ul><ul><li>Coordinate with internal teams like OPD, MTN &amp; HSSE to:<ul><li>plan and execute terminal field activities in a safe manner</li><li>ensure that all product handling is executed safely &amp; in time</li><li>collate information related to client queries and complaints</li></ul></li></ul><ul><li>Using the Newton order-processing system:<ul><li>Prepare and issue the work-orders from the system</li><li>Verify, update and book of orders upon their execution</li><li>Distribute post-operation order advise to clients</li><li>Deliver client inventory and operations reports</li><li>Extract and prepare relevant KPI reports</li><li>Maintain daily stock reconciliation records of all tanks.</li></ul></li></ul><ul><li>Ensure proper identification, filing and archival of the department’s records</li><li>During CSS leave of absence, perform his respective functions</li><li>Assist CSD in the department’s other activities as called upon for.</li></ul><p><b>Customer Service</b></p><br><ul><li>Proactively gather feedback from customers through various touchpoints&nbsp; to identify service gaps and opportunities for improvement. Log, track, and maintain feedback register ensuring all issues are recorded accurately, categorized, and escalated where necessary in line with internal SOPs.</li><li>Collaborate with relevant departments to ensure a consistent and positive customer journey across all service interactions, with a focus on timely resolution and satisfaction.</li><li>Analyze periodic customer satisfaction surveys to assess service performance and identify areas for improvement.</li></ul><p><b>Customs Declaration</b></p><br><ul><li>Arrange for the ‘Delivery Orders’ from vessel agents related to the imports</li><li>Prepare the necessary paper-work for the customs declarations</li><li>Submit all quantities as per BL figures / discharge figures for Import &amp; Export on Dubai Trade</li></ul><p><b>Development of Department’s Internal &amp; External Policies &amp; Procedures:</b></p><br><ul><li>Ensures in-depth knowledge of the products or services offered by the company.</li><li>Follow’s department’s policies and procedures for internal and external use.</li><li>Continuous Process improvement</li><li>Manage a range of administrative duties, including scheduling, documentation, and internal communication, to support overall team effectiveness, in compliance with organizational procedures and timelines</li><li>Ensure Terminal IMS is updated regularly with the changes in department SOPs.</li><li>Prepare necessary administrative paperwork for departmental expense processing and route it for appropriate approvals</li></ul> </div>

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