Operation Manager Jobs in UAE

Job Purpose Manage fraud data, analytics, reporting, and business intelligence activities across the Bank to provide accurate, actionable, and timely insights that strengthen fraud risk management, support investigations, enhance decision-making, ensure regulatory compliance, and protect the Bank from financial and reputational losses.<br>Key Responsibilities Perform advanced fraud analytics across products, channels, customers, transactions, and fraud events to identify emerging threats, fraud trends, root causes, and opportunities for strengthening fraud risk controls. Manage the Fraud Risk Management & Investigations function’s data governance framework, centralized fraud database, and data quality controls to ensure accuracy, integrity, consistency, auditability, and accessibility of fraud information. Develop fraud intelligence reports, fraud typologies, risk indicators, and analytical insights to support fraud prevention, detection, investigations, and strategic decision-making. Produce executive dashboards, management information reports, fraud loss reporting, KPIs, KRIs, regulatory reports, and Board-level reporting packs to enable effective governance and performance oversight. Provide analytical support to fraud investigations through transaction analysis, customer and account linkage analysis, behavioral analysis, intelligence assessments, and evidential reporting to enhance investigative outcomes. Coordinate fraud data extraction, consolidation, reconciliation, standardization, and retention activities across multiple banking systems to maintain reliable and comprehensive fraud management information. Validate management and regulatory reporting outputs and support audit, compliance, and regulatory requirements to ensure completeness, accuracy, timeliness, and adherence to governance standards. Drive continuous improvement, automation, and digitalization initiatives across fraud analytics and reporting processes to enhance operational efficiency, analytical capability, and service delivery. Drive the creation of high-performance organization culture through automation and digitalization, to enhance department policies, procedures, technology infrastructure, operating capabilities and service delivery to surpass internal or external customer expectations. Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation.<br>Job Complexity Ability to Reviews and analyze the results arising from assignment planning, testing performed and identifying cause of systems failures, potential affects and action necessary to remedy situations. Ability to ensure that fraud investigation findings are presented in a positive and constructive form. Ability to advise a concerned stakeholder immediately for corrective action in case of material findings where written/ verbal commentary would be necessary. Ability to input/suggestions for amendment to fraud investigation approach/programs. Ability to keep informed about improvements and current developments in banking environment, and in internal auditing, Fraud examining & risk management standards, procedures, techniques and assists staff in assimilating the GRM environment. Ability to provide fraud investigation recommendations to improve the controls, provisions and operational losses. Performing work more efficiently to reduce the departmental costs etc. and effectively to produce quality deliverables. Ability to ensure that engagements are performed in a systematic, disciplined manner and with due professional care and efficiency within defined time frame. Ability to drive forward and co-ordinate a number of concurrent projects and tasks, managing competing demands.<br>Technical Competencies SQL (Expert)/Oracle and/or Microsoft SQL Server Data modelling Data warehousing concepts ETL processes Database management and maintenance Advanced Microsoft Excel (including Pivot Tables, Power Query, Power Pivot, advanced formulas; VBA is an advantage) Microsoft Power BI (preferred) Tableau (advantageous) Statistical analysis Trend analysis Root cause analysis Data visualization and dashboard development Advanced Microsoft Power Point with the ability to develop executive and Board-level presentations Microsoft Word Strong written and verbal communication skills Ability to translate complex data into clear business insights<br>Education Minimum Bachelor’s Degree Master’s Degree in a relevant discipline. • Professional certifications such as CFE (Certified Fraud Examiner), CAMS, CCEP, ACAMS, CIA, CPA, ICA Certification, or equivalent investigative, compliance, audit, or forensic qualification<br>Work Experience Minimum 6-8 years of auditing financial/other sectors - preferably three years in a banking environment at senior position

Additional Information<br><br>Job Number 26095006<br><br>Job Category Housekeeping & Laundry<br><br>Location Abu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Minimum qualifications:<br><br>Bachelor's degree or equivalent practical experience.7 years of experience in policy analysis and campaigns, working on technology issues or the policy environments that surround them.7 years of experience working within government, think tanks, public interest groups, technology industry groups, or corporate public policy organizations. Ability to communicate in Arabic and English fluently to support client relationship management in this region.<br><br>Preferred qualifications:<br><br>Master's degree in Public Policy, Public Administration, International Relations, Law, or in a related technical field. Experience in high-pressure settings, demonstrating good decision-making in crises. Ability to integrate public policy with business strategy and corporate development. Ability to lead and deliver large-scale projects, ensuring successful completion and being self-supporting. Ability to lead campaigns and represent Google with executive policymakers. Excellent networking, political, investigative, communication, and government relations skills.<br><br>About The Job<br><br>As a member of Google’s Government Affairs and Public Policy (GAPP) team, you'll be part of a global government affairs team, working across regions, product areas, and functions. You’ll manage various campaigns, projects and initiatives. In this role, you’ll advocate for Google to bring external perspectives back into the company to inform our perception and direction. You're passionate about the opportunity to shape the future of how we use and build technology for everyone.<br><br>In this role, you will drive outcomes for key government affairs and policy workstreams with limited guidance. You will serve as the a point of contact for complex policy issues in the region, using your comprehensive knowledge of the local political ecosystem to balance immediate business needs against long-term objectives. You will manage ambiguous projects, streamlining new processes to turn complex issues into clear objectives. Your impact will be felt in how effectively you advance third-party relationships, guide concurrent program timelines, and leverage internal and external networks to advocate for user and business-friendly policy frameworks. Google takes its responsibilities seriously, including engaging with government and other stakeholders on important public policy challenges.<br><br>The GAPP team leads the company’s engagement with executive branch officials, legislators, regulators and third-parties in the formation of public policy. Working closely with Google leaders, GAPP seeks to identify key policy issues, listen carefully to others’ views and opinions, and distill and share the company’s perspective on those issues with external stakeholders. While we focus on challenges affecting the internet, our issue areas are increasingly broad and encompass many areas where public policy, business, and technology intersect.<br><br>Responsibilities<br><br>Partner with Legal, Marketing, Trust and Safety, and PR to integrate public policy priorities directly into product development and regional launches. Represent Google before policymakers, industry peers, and key opinion formers to shape emerging dialogue on responsible technology policy. Monitor, research, and analyze regional policy issues. Design and execute comprehensive advocacy campaigns with clear, actionable goals. Identify emerging legislative trends, evaluate their potential impact on Google’s users and business, and craft optimal, proactive solutions. Translate complex technical details into clear policy narratives for external audiences, and communicate political/regulatory shifts to internal technical stakeholders.<br><br><br>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

<p>Roles & responsibilities</p><p>Conduct outbound calls to potential customers, delivering tailored pitches to meet their specific needs and drive sales.</p><p>Engage in active listening during calls to identify customer preferences and address queries effectively.</p><p>Maintain a comprehensive database of customer interactions, ensuring accurate and up-to-date records to facilitate follow-up.</p><p>Collaborate with the marketing team to align sales strategies with current promotions and campaigns, enhancing overall effectiveness.</p><p>Set and achieve daily, weekly, and monthly sales targets, demonstrating a results-driven attitude to maximize performance.</p><p>Follow up with leads generated from marketing efforts, ensuring timely responses and nurturing prospects through the sales funnel.</p><p>Provide exceptional customer service during and after the sales process, fostering strong relationships and promoting customer loyalty.</p><p>Stay informed about industry trends and competitor offerings to effectively position products and services in discussions.</p><p>Participate in training sessions and workshops to continuously improve sales techniques and product knowledge.</p><br><br><p><strong>Desired Candidate Profile</strong></p><p>0-5 years of experience as Tele sales Representative or similar customer service or sales role.</p><p>Ability and willingness to learn about products and services</p><p>-Patient and friendly personality.</p><p>-Team player.</p><p>-Good time-management skills.</p><p>-Great interpersonal, communication, presentation and negotiation skills.</p><p>-Good negotiation skills.</p><p>A bachelor's degree in business, marketing, or a related field is preferred to provide a solid foundation in sales principles.</p><p>1-3 years of proven experience in tele sales or a similar role, showcasing a track record of meeting or exceeding sales targets.</p><p>Candidates of any nationality are welcome, promoting a diverse and inclusive work environment.</p><p>Fluency in English is mandatory, while proficiency in additional languages can be beneficial in reaching a broader customer base.</p><p>Excellent communication and persuasion skills are critical for effectively engaging customers and closing sales.</p><p>A proactive and resilient attitude is necessary to handle objections and maintain motivation in a competitive sales environment.</p><p>Physical presence and energy during calls are important, as a lively demeanor can significantly influence customer engagement.</p>

Leading Education Player Growing Government Sales Division<br><br>About Our Client<br><br>Our client is an award-winning AI powered learning solutions provider redefining K-12 education. The company serves approximately 2 million students and 84,000 educators across 19,000 schools across the world.<br><br>Its flagship platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions extend learning across subjects and languages.<br><br>Through its innovative use of artificial intelligence, data insights, and culturally relevant content, our client is transforming teaching and learning to advance equity, access, and excellence for every student.<br><br>Job Description<br><br>B2G sales Strategy & Revenue Growth<br><br>Develop and execute B2G sales strategies that support commercial objectives and growth ambitions Identify and pursue new business opportunities across target markets and customer segments Build and maintain a healthy B2G sales pipeline to achieve and exceed revenue targets Monitor market trends, competitor activity, and customer needs to identify opportunities for growth Contribute to annual B2G sales planning, budgeting, and forecasting activities Business Development Generate qualified leads through networking, referrals, industry events, partnerships, digital channels, and direct outreach Conduct market research to identify new customers, sectors, and expansion opportunities Develop compelling value propositions aligned to customer challenges and strategic priorities Build strategic relationships with key decision-makers and stakeholders<br><br>B2G sales Cycle Management<br><br>Manage the full B2G sales lifecycle from prospecting and qualification through proposal, negotiation, contract execution, and handover Deliver engaging product demonstrations and presentations tailored to customer requirements Prepare commercial proposals, business cases, and tender responses Lead commercial negotiations while ensuring alignment with company objectives and governance requirements Maintain accurate B2G sales records, forecasts, and pipeline reporting within CRM systems<br><br>Account Management & Customer Success<br><br>Develop and maintain strong relationships with customers to support long-term retention and growth Identify opportunities for upselling, cross-selling, and account expansion Act as a trusted advisor to customers, understanding their business objectives and educational priorities Support customer success initiatives by collaborating with implementation, training, and support teams<br><br>Stakeholder Management<br><br>Build and maintain strong relationships with external stakeholders, including government entities, regulatory bodies, industry associations, and strategic partners. Engage with ministerial offices and senior government representatives to align initiatives with national priorities, regulatory requirements, and digital transformation agendas. Develop and manage ambassadorial and diplomatic relationships to support market entry, partnership development, and cross-border collaboration opportunities. Represent the organization in high-level stakeholder engagements, forums, and executive meetings, ensuring effective communication of strategic objectives and value propositions. Coordinate across internal and external stakeholders to facilitate decision-making, remove barriers to implementation, and drive successful project outcomes. Reporting & Performance Management Track and report on B2G sales performance against agreed KPIs and targets Maintain accurate forecasting and pipeline visibility Produce regular management reports and commercial updates Drive continuous improvement of B2G sales processes, tools, and methodologies Set, monitor and share performance data and dashboards<br><br>The Successful Applicant<br><br>Bachelor's Degree in Business Administration, Education, Marketing, B2G sales, or a related discipline Minimum 7 years experience in business diplomacy, B2G sales, business development, account management, or commercial roles Demonstrated success in achieving and exceeding targets Experience within Education, EdTech, Saa S, Technology, or Digital Solutions environments preferred Proven ability to build and maintain senior stakeholder relationships Experience working with public sector and education customers across Middle East, Africa, CIS is advantageous Native Arabic communication skills (reading, writing, verbal), French is a plus<br><br>What's On Offer<br><br>Our client values curiosity, purpose, and the drive to make a real difference in the education sector.<br><br>Here's a glimpse of what they offer:<br><br>Competitive Salary Annual flight allowance Annual performance bonus Education allowance Health and Life insurance Enhanced leave policy A hybrid work model and remote working days to work from anywhere<br><br>Contact: Antoine Ratajczak<br><br>Quote job ref: JN-072026-7065552

Leading Education Player Growing Government Sales Division<br><br>About Our Client<br><br>Our client is an award-winning AI powered learning solutions provider redefining K-12 education. The company serves approximately 2 million students and 84,000 educators across 19,000 schools across the world.<br><br>Its flagship platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions extend learning across subjects and languages.<br><br>Through its innovative use of artificial intelligence, data insights, and culturally relevant content, our client is transforming teaching and learning to advance equity, access, and excellence for every student.<br><br>Job Description<br><br>B2G sales Strategy & Revenue Growth<br><br>Develop and execute B2G sales strategies that support commercial objectives and growth ambitions Identify and pursue new business opportunities across target markets and customer segments Build and maintain a healthy B2G sales pipeline to achieve and exceed revenue targets Monitor market trends, competitor activity, and customer needs to identify opportunities for growth Contribute to annual B2G sales planning, budgeting, and forecasting activities Business Development Generate qualified leads through networking, referrals, industry events, partnerships, digital channels, and direct outreach Conduct market research to identify new customers, sectors, and expansion opportunities Develop compelling value propositions aligned to customer challenges and strategic priorities Build strategic relationships with key decision-makers and stakeholders<br><br>B2G sales Cycle Management<br><br>Manage the full B2G sales lifecycle from prospecting and qualification through proposal, negotiation, contract execution, and handover Deliver engaging product demonstrations and presentations tailored to customer requirements Prepare commercial proposals, business cases, and tender responses Lead commercial negotiations while ensuring alignment with company objectives and governance requirements Maintain accurate B2G sales records, forecasts, and pipeline reporting within CRM systems<br><br>Account Management & Customer Success<br><br>Develop and maintain strong relationships with customers to support long-term retention and growth Identify opportunities for upselling, cross-selling, and account expansion Act as a trusted advisor to customers, understanding their business objectives and educational priorities Support customer success initiatives by collaborating with implementation, training, and support teams<br><br>Stakeholder Management<br><br>Build and maintain strong relationships with external stakeholders, including government entities, regulatory bodies, industry associations, and strategic partners. Engage with ministerial offices and senior government representatives to align initiatives with national priorities, regulatory requirements, and digital transformation agendas. Develop and manage ambassadorial and diplomatic relationships to support market entry, partnership development, and cross-border collaboration opportunities. Represent the organization in high-level stakeholder engagements, forums, and executive meetings, ensuring effective communication of strategic objectives and value propositions. Coordinate across internal and external stakeholders to facilitate decision-making, remove barriers to implementation, and drive successful project outcomes. Reporting & Performance Management Track and report on B2G sales performance against agreed KPIs and targets Maintain accurate forecasting and pipeline visibility Produce regular management reports and commercial updates Drive continuous improvement of B2G sales processes, tools, and methodologies Set, monitor and share performance data and dashboards<br><br>The Successful Applicant<br><br>Bachelor's Degree in Business Administration, Education, Marketing, B2G sales, or a related discipline Minimum 7 years experience in business diplomacy, B2G sales, business development, account management, or commercial roles Demonstrated success in achieving and exceeding targets Experience within Education, EdTech, Saa S, Technology, or Digital Solutions environments preferred Proven ability to build and maintain senior stakeholder relationships Experience working with public sector and education customers across Middle East, Africa, CIS is advantageous Native Arabic communication skills (reading, writing, verbal), French is a plus<br><br>What's On Offer<br><br>Our client values curiosity, purpose, and the drive to make a real difference in the education sector.<br><br>Here's a glimpse of what they offer:<br><br>Competitive Salary Annual flight allowance Annual performance bonus Education allowance Health and Life insurance Enhanced leave policy A hybrid work model and remote working days to work from anywhere<br><br>Contact: Antoine Ratajczak<br><br>Quote job ref: JN-072026-7065550

Career Area<br><br>Product Support<br><br>Job Description<br><br>Your Work Shapes the World at Caterpillar Inc. <br><br>When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.<br><br>Role Definition<br><br>Acts as the primary Caterpillar customer-facing representative for assigned marine account in the eastern hemisphere. Owns the operational relationship with a key fleet customer and coordinates across the CAT dealer network and product groups to execute service agreement commitments, drive overhaul & maintenance planning, and resolve in-service issues across the fleet.<br><br>What You Will Do<br><br>Own the maintenance and overhaul plan for assigned vessels in coordination with the customer and multiple CAT dealers across the region. Execute service contract commitments and assist in reporting performance against KPIs to the customer on the agreed cadence. Lead operational communications with the customer. (updates, fleet status reviews, and escalation routing) Interpret fleet health data (fluid sample results, telematics data, & diagnostic trouble codes, and drive root cause and corrective action with the dealer and CAT product group(s) Coordinate cross-functionally with product support engineering, application engineering, and technical communicators on field-failure investigations and product issues affecting the fleet. Address coverage issues and resolve customer complaints. Ensure all customer communication is clearly documented. Answer inbound customer service inquiries; provide health analysis or troubleshooting and redirect when appropriate.<br><br>What You Have<br><br>Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.<br><br>Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.<br><br>Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.<br><br>Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.<br><br>Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.<br><br>Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.<br><br>Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.<br><br>Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.<br><br>Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.<br><br>What Will Put You Ahead<br><br>5+ years in a similar fleet, field-service, or customer-facing technical role. A completed university degree in Engineering, Business, or related field. Prior marine, oil & gas, or power generation engine or field experience. Experience operating inside a multi-dealer service ecosystem. Fluency in French and/or Portuguese languages<br><br>Additional Information<br><br>ISE/Payroll Transfer is not available. Business travel required for this role – up to 20%, mostly globally. This position requires working onsite five days a week.<br><br>Posting Dates<br><br>July 17, 2026 - July 30, 2026<br><br>Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply<br><br>Not ready to apply? Join our Talent Community.

Career Area<br><br>Product Support<br><br>Job Description<br><br>Your Work Shapes the World at Caterpillar Inc. <br><br>When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.<br><br>Role Definition<br><br>Acts as the primary Caterpillar customer-facing representative for assigned marine account in the eastern hemisphere. Owns the operational relationship with a key fleet customer and coordinates across the CAT dealer network and product groups to execute service agreement commitments, drive overhaul & maintenance planning, and resolve in-service issues across the fleet.<br><br>What You Will Do<br><br>Own the maintenance and overhaul plan for assigned vessels in coordination with the customer and multiple CAT dealers across the region. Execute service contract commitments and assist in reporting performance against KPIs to the customer on the agreed cadence. Lead operational communications with the customer. (updates, fleet status reviews, and escalation routing) Interpret fleet health data (fluid sample results, telematics data, & diagnostic trouble codes, and drive root cause and corrective action with the dealer and CAT product group(s) Coordinate cross-functionally with product support engineering, application engineering, and technical communicators on field-failure investigations and product issues affecting the fleet. Address coverage issues and resolve customer complaints. Ensure all customer communication is clearly documented. Answer inbound customer service inquiries; provide health analysis or troubleshooting and redirect when appropriate.<br><br>What You Have<br><br>Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.<br><br>Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.<br><br>Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.<br><br>Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.<br><br>Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.<br><br>Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.<br><br>Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.<br><br>Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.<br><br>Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.<br><br>What Will Put You Ahead<br><br>5+ years in a similar fleet, field-service, or customer-facing technical role. A completed university degree in Engineering, Business, or related field. Prior marine, oil & gas, or power generation engine or field experience. Experience operating inside a multi-dealer service ecosystem. Fluency in French and/or Portuguese languages<br><br>Additional Information<br><br>ISE/Payroll Transfer is not available. Business travel required for this role – up to 20%, mostly globally. This position requires working onsite five days a week.<br><br>Posting Dates<br><br>July 17, 2026 - July 30, 2026<br><br>Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply<br><br>Not ready to apply? Join our Talent Community.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About Us</strong></p><p>HQMena is a leading events and exhibition company specializing in the financial</p><p>services, fintech, and trading industries. With a strong global presence, we</p><p>organize top-tier events such as Forex Expo, Money Expo, and Crypto Expo,</p><p>bringing together industry leaders, investors, and enthusiasts to foster innovation</p><p>and business growth.</p><p>At HQMena, we believe in creativity, teamwork, and excellence. We offer a</p><p>dynamic work environment where talent is recognized, and professional growth is</p><p>encouraged.</p><p><br></p><p><strong>Job Description</strong></p><p><br></p><ul><li><p>We are looking for a highly skilled and experienced Sales Executive selling sponsorship and booth.</p></li><li><p>Research, identify and Generate Leads and convert them into sales.</p></li><li><p>Research and understand the latest crypto trends, news, and forex market.</p></li><li><p>Increasing revenue through inbound and outbound activities including cold</p></li></ul><p>calling, Emailing, and meeting clients face to face.</p><ul><li><p>Focus on our customers and strategically engage with them to achieve their</p></li></ul><p>desired outcomes.</p><ul><li><p>Use data to make insightful decisions and improve the process.</p></li><li><p>Achieve sales revenue targets as per the company business plan.</p></li><li><p>Create relationships, attend events that may help to develop sales leads.</p></li><li><p>Schedule meetings and presentations with prospects.</p></li><li><p>Maintain a well-developed pipeline of prospects.</p></li><li><p>Coordinate with other team members to optimize the sales effort.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Graduates, Post- Graduates or College Level, with experience in sales and</p></li></ul><p>communications or related field to 3-5 years in ERP sales, Exhibition Sales</p><p>experience in the GCC region and Asia.</p><ul><li><p>Wide knowledge of Forex market, Cryptocurrencies and Block chain.</p></li><li><p>Proven ability to meet and exceed sales targets Proven track record of</p></li></ul><p>successfully managing customer relationships.</p><ul><li><p>Deep knowledge of the financial sector and foreign exchange is highly</p></li></ul><p>desirable.</p><ul><li><p>Willingness to travel to events and conferences</p><br></li></ul><p><strong>Benefits</strong></p><p><strong>Why Join Us?</strong></p><ul><li><p>Competitive Salary + Incentives</p></li><li><p>Annual Bonus &amp; Growth Opportunities</p></li><li><p>Health &amp; Wellness Benefits</p></li><li><p>30 Days of Annual Leave</p></li><li><p>Company-Sponsored Travel for Events</p></li><li><p>Vibrant and Collaborative Work Environment</p></li></ul><p>We value innovation, teamwork, and efficiency. If you're ready to take your career</p><p>to the next level with a track record in event marketing and the financial sector, we</p><p>invite you to be part of HQMena’s Dubai team and drive the success of our global</p><p>expos!</p><p></p></section>

Location: Dubai, UAE (hybrid) · Type: Full-time · Compensation: AED 7,000–10,000 per month + performance incentives<br><br>Company Description Andoh Capital Management is an investment firm that deploys multi-strategy capital across public markets, real assets, and private infrastructure in the world’s fastest-growing economies. The firm focuses on long-term, sustainable value creation by identifying high-potential opportunities in dynamic global markets. Its diversified approach aims to balance risk and return, leveraging deep research and local market insight. Team members collaborate across strategies and regions, offering exposure to complex, high-impact projects. Joining Andoh Capital Management means contributing to growth-focused initiatives with international reach and meaningful economic impact.<br>Role Description This is a full-time, hybrid role based in Dubai combining three connected mandates: elite golf coaching, marketing and sponsorships, and golf business development in Ghana.<br>1. Performance Coaching. You will design and deliver a structured, high-performance golf training program for the firm’s principal — a former professional athlete (NCAA award-winning, 6’7”) committed to serious, long-term golf development. This includes technical instruction (swing mechanics, short game, putting), course management and strategy, practice planning, fitness and mobility integration, performance tracking, and tournament preparation. You will run regular on-course and range sessions and own the progression roadmap from current level toward competitive amateur standard.<br>2. Marketing & Sponsorships. You will build the principal’s public profile at the intersection of golf, athletics, and investment — developing content strategy, coordinating social media and media appearances, and securing invitations to pro-ams, corporate tournaments, and marquee golf events in the UAE. A core part of this mandate is identifying, pitching, and negotiating sponsorship and brand partnership opportunities — with golf brands, equipment manufacturers, apparel companies, clubs, and corporate sponsors — and managing those relationships end to end.<br>3. Golf in Ghana. You will lead the development of the firm’s golf ventures in Ghana — spanning course development, junior development and academy programs, tournaments, and golf tourism tied to the firm’s broader infrastructure investments in West Africa. Day-to-day work includes market research, identifying and qualifying local and international partners, preparing proposals and business cases, negotiating commercial agreements, and collaborating with internal teams on deal structuring and project execution. You will track performance metrics, report regularly, and refine strategy as the Ghana platform develops.<br>Qualifications • Certified golf coaching credentials (PGA, TPI, or equivalent) with a strong playing background; experience coaching adult athletes or high-performers strongly preferred. • Proven ability to design structured training programs and demonstrate measurable player improvement. • Experience securing and managing sponsorships, brand partnerships, or athlete marketing deals — or transferable commercial experience in golf, sports, or hospitality. • Content creation, social media, athlete branding, or sports marketing experience is a significant advantage. • Strong knowledge of the UAE golf ecosystem (clubs, tournaments, sponsors); familiarity with golf development in Africa or emerging markets is a plus. • Excellent communication and presentation skills, with the ability to influence stakeholders and represent the firm at industry events. • Self-driven, highly organized, and comfortable balancing hands-on coaching with commercial work in a hybrid environment. • Proficiency with standard business software (CRM, spreadsheets, presentation tools) and comfort working with data and reports. • Bachelor’s degree in Sports Management, Business, or a related field is an advantage; coaching credentials weigh more heavily than academic credentials. • Willingness to travel within the region and to Ghana for site visits, events, and project work as required.<br>Compensation AED 7,000–10,000 per month, commensurate with coaching credentials and experience, plus performance-based incentives tied to sponsorship and business development outcomes.

Job Overview<br><br> JOB DESCRIPTION <br><br>This proactive sales position is responsible for driving attraction ticket sales from hotels. With the primary focus of this role being to sell as many destination attractions as possible to hotel guests in UAE, your role will be to use all our existing distribution to influence the sale of our tickets through hotel desks and concierge desks. You will be responsible for building close relationships with our DMC partners who operate the hotel desks, the hotel desk staff and the concierge staff. Your role will be to maintain a very regular contact frequency with the front-line salespeople, to provide regular activities with the teams to keep them connected to our incredible destination and to provide frequent training and destination updates so that our parks are always front of mind<br><br>Job responsibility<br><br> Manage end-to-end hotel sales channel for UAE hotels with key focus on Abu Dhabi hotel sales. Develop and implement the marketing collaterals strategy in hotels in UAE (Digital and Print) Develop initiatives along with Transportation Team to improve the ridership in UAE Develop and maintain market leading relationships with key personnel in the hotel sales distribution chain including relevant DMC partners, hotel desk staff, concierge staff and hotel management teams Identify new distribution opportunities and ensure that Miral Destinations and assets are front & center of attraction point of sale in hotel environments. Understand hotel guest mix and source market mix to ensure attention is focused on hotels with best yield or volume opportunities Monitor monthly sales from Concierge and Sales Team and keep management informed of all trends and developments Liaise with hotel Marketing teams and B2B Marketing Teams (MD) to ensure we provide required marketing collateral in Guest-facing areas in respective hotels. Coaching and conducting appraisals for direct reports. Build and strengthen relationships with existing and new partners, industry organizations to enable future bookings. Activities include individual sales calls, prospective client entertainment, FAM trips, etc. Understands the overall market competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Contribute to the success of projects & overall sales strategy of the Hotel Product and Sales Team Work closely with hotel commercial and marketing teams and maintain strong relationships with hotel front line sales team. Support Head of Sales with any initiative/action plan, assign tasks. Maintains sales team results by counseling and disciplining employees, planning, monitoring, and appraising job results. Work closely with international teams and maintain strong relationships with DMCs who own travels desk at the hotels. Make ongoing recommendations for cost-effective improvements to our processes where you see opportunities to drive growth Conduct product training & educational webinars for hotels as and when possible Manage end to end hotel sales channel for UAE Hotels with expansion of Hotel Partnership penetration to other emirates apart from AUH Hotels. Keep hotel channels updated with all latest news and developments from our destinations by maintaining and using CRM system Recommend and implement new product developments to reflect what the market requirements are for hotel guests<br><br>Job Essentials<br><br> Bachelor’s degree Good written and spoken English Full driving license Minimum of 4 years of experience in proactive sales within UAE. Account management and business development experience Great conversationalist with strong interpersonal skills Experience of managing sales contract agreements Previous experience working with hotel / attractions Strong communication skills (telephone sales, verbal, listening, writing, presentation platform) Strong multi-tasking organizational skills Excellent Power Point, Excel and Word skills Comfortable presenting UAE Driving License<br><br>About Us<br><br>Miral Destinations

About The Company<br><br>The American University of Ras Al Khaimah (AURAK) is a distinguished institution committed to providing high-quality higher education rooted in American academic traditions. Located in the vibrant city of Ras Al Khaimah, UAE, AURAK offers a diverse range of undergraduate and postgraduate programs designed to prepare students for successful careers in a globalized world. The university emphasizes academic excellence, innovative research, and community engagement, fostering an environment where students, faculty, and staff can thrive. With a focus on fostering leadership, critical thinking, and lifelong learning, AURAK aims to contribute meaningfully to regional development and global knowledge exchange.<br><br>About The Role<br><br>We are seeking a highly motivated and dedicated professional to join the American University of Ras Al Khaimah as a [Job Title]. The successful candidate will play a pivotal role in supporting the university's mission by [brief description of core responsibilities]. This role offers an exciting opportunity to work within a dynamic academic environment, collaborating with faculty, staff, and students to enhance the university's academic programs and operational efficiency. The ideal candidate will possess strong leadership skills, a strategic mindset, and a commitment to excellence in higher education. This position requires a proactive approach to problem-solving, excellent communication skills, and the ability to adapt to a fast-paced environment.<br><br>Qualifications<br><br>The ideal candidate will possess a minimum of a Bachelor's degree in a relevant field, with a preference for candidates holding a Master’s degree or higher. Proven experience in higher education administration, academic program management, or a related area is highly desirable. Strong organizational and interpersonal skills are essential, along with the ability to work effectively in a multicultural environment. Candidates should demonstrate proficiency in relevant software tools and possess excellent communication and leadership capabilities. A commitment to diversity, equity, and inclusion aligns with the university’s core values.<br><br>Responsibilities<br><br>Oversee and coordinate academic programs, ensuring they meet accreditation standards and institutional goals. Develop and implement strategic initiatives to enhance academic quality and student success. Collaborate with faculty to support curriculum development, research activities, and professional development. Manage administrative functions related to academic affairs, including scheduling, resource allocation, and policy compliance. Foster a positive learning environment by promoting innovative teaching methods and student engagement strategies. Maintain effective communication channels among faculty, staff, students, and external stakeholders. Monitor and evaluate academic performance metrics, implementing improvements as needed. Assist in the development of institutional policies and procedures to ensure operational excellence.<br><br>Benefits<br><br>The American University of Ras Al Khaimah offers a comprehensive benefits package designed to support the well-being and professional growth of its employees. Benefits include competitive salary packages, health insurance coverage, and retirement plans. Employees have access to professional development opportunities, including workshops, conferences, and training programs. The university promotes a collaborative and inclusive work environment, encouraging innovation and continuous improvement. Additionally, staff members enjoy access to modern facilities and resources that facilitate a productive and engaging work experience. The institution also provides support for work-life balance initiatives to foster overall employee satisfaction.<br><br>Equal Opportunity<br><br>The American University of Ras Al Khaimah is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of race, gender, nationality, age, disability, or other protected characteristics. Our recruitment process is designed to ensure fairness and transparency, and we strive to create a work environment where everyone feels valued and respected. We believe that diversity enriches our community and enhances our ability to serve our students and the wider society effectively.<br><br>Skills: Higher Education, Academic Program Management, Leadership, Strategic Planning, Curriculum Development, Stakeholder Engagement

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.<br>About the business area<br>The Touchpoints business, which is part of Meedaf, is committed to driving digital innovation and deliver customer centric digital loyalty solutions designed to drive client engagement and improve overall service delivery to partners and members.<br>In this role, your key responsibilities include:<br>Manage key marketing projects and drive them to closure through effective project management skills in line with the required standards and track marketing budgets to ensure maximum return on the marketing dollar through effective negotiation skills. Proactively manage the marketing calendar the program and partners and reconcile actual activity versus planned activity. Ensure all Standard Operating Procedures (SOPs) are adhered to, from briefing to sign offs, budgeting to media planning and that all activities are traffic managed properly and implemented on time. Engage with key business stakeholders to understand their challenges and develop and deliver marketing campaigns which meet their objectives ensuring seamless execution. Develop and manage the strategic marketing plan and associated marketing calendar for the new business. Oversee and manage all program and partner marketing related activities from planning, agency briefing, traffic management, review, managing internal approvals and production and develop media strategies and plans in co-ordination with the external media agency which are in-line with business objectives and budgets. Develop, oversee and manage the digital marketing strategy to achieve the business goals across all campaigns and initiatives. Manage and provide assistance on digital projects to ensure successfully rolled out as per agreed processes and within agreed timelines. Develop and manage the social media strategy, enhance the design, content and conversion of Touch Points’ website, app and other digital tools to support the achievement of business goals. Oversee Touch Points brand positioning including brand application, tone of voice and creative look and feel. Work with relevant agencies to lead brand evolution. Ensure all required approvals are in place from key stakeholders before commencing production as required and ensure the production quality and timelines are met to meet business requirements. Deliver a weekly status update to the Chief Executive Officer, share data and statistics on campaign effectiveness, cost savings, quarterly media report, marketing spend data, competition tracking in line with the required standards. Work with Touch Points approved external suppliers to deliver marketing activities as required ensuring maximum value for the marketing dollar spent by keeping an eye on costs as well as through effective negotiation. Manage relationships so that the performance of suppliers is of a standard that Touch Points would expect and accept, ensuring creative integrity is maintained and quality control is managed in briefing / debriefing and brand adherence. Monitor and control the advertising and promotion funds allocated to product programs as required. Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems. Manage self and team in line with Touch Points’ people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance.<br><br>The ideal candidate should have the following experience:<br>At least 6 years of experience in a similar role in a reputed organization. University Degree in Business or Marketing Working knowledge of advertising and marketing including strong understanding of and experience in campaign management Experience of working in a marketing role within an organization of repute Strong planning, analytical and time management skills Good written and verbal communication skills in English and Arabic Computer Skills – Microsoft Office (MS)<br><br>What we offer:Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels). Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements. Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.<br>At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Are you an enterprise sales or customer success pro who thrives in high-stakes negotiations, enjoys engaging senior executives, and wants to master AI-driven sales execution? If so, here's a role where you can own the renewals pipeline for high-value enterprise clients, leading direct conversations with decision-makers, and securing multi-million-dollar contracts.<br><br>At Trilogy, we're not running a traditional Saa S sales org with arbitrary quotas, commission games, or bloated layers of management. We’re an AI-first company that’s rewriting how enterprise sales works: optimizing deal execution, risk assessment, and stakeholder engagement with AI-powered insights. You’ll be part of a team that moves fast, iterates constantly, and leverages AI to eliminate inefficiencies, so you can focus on what actually closes deals. Instead of chasing commissions, you’ll have the stability of a guaranteed comp plan, allowing you to sharpen your sales craft without the stress of unpredictable payouts.<br><br>This is not a cushy renewals overseer job. It’s a hands-on, execution-driven position where you’ll be responsible for managing a renewals pipeline, identifying key economic buyers, overcoming objections, and driving contract renewals with precision. You won’t be babysitting a team or wasting time in endless internal meetings. You’ll be on the front lines, negotiating high-value renewals and ensuring long-term customer retention.<br><br>If you want to shape the future of AI-driven sales while owning high-impact deals, apply now!<br><br>What You Will Be Doing<br><br>Lead high-touch conversations with key customers, aligning on value, overcoming objections, and winning renewals Define and continuously improve structured B2B renewals playbooks, AI-driven sales strategies, and frameworks to maximize retention and revenue<br><br>What You Won’t Be Doing<br><br>New logo sales or hunting for new leads High volume, low value renewal processing<br><br>Enterprise Renewals Executive Key Responsibilities<br><br>Your single mandate is to own the entire renewals process for high-value enterprise accounts, serving as the primary point of contact, with the goal of retaining revenue and minimizing churn.<br><br>Basic Requirements<br><br>8+ years of experience in a CSM or account management role at a software/Saa S/Cloud products company serving Enterprise clients Experience managing the entire renewal cycle — client engagement, value proposition, negotiation, managing paper process, and closing deals worth $100K+Fluent English, with strong verbal and written proficiency Experience using AI tools in a professional setting Must be able to work during U. S. business hours<br><br>Nice-to-have Requirements<br><br>Track record renewing complex, high-value B2B software (Saa S and on-prem) and related services with large enterprises Experience selling multiple products across different verticals or business units Comfort selling value-added services and premium tiers on business benefit rather than price Hands-on use of Chat GPT or Claude to raise the quality and throughput of customer-facing work<br><br>About Trilogy<br><br>Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, innovating new technology, and incubating new businesses.<br><br>Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack.<br><br>Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career in leaps and bounds.<br><br>There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!<br><br>Working with us<br><br>This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.<br><br>Crossover Job Code: LJ-5529-AE-Dubai-Enterprise Rene.001

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we areAbout Stripe<p><span>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.</span></p><br>About the team<p>This role sits on the global expansion team, bringing Stripe to new markets. We orchestrate market entry end-to-end in new countries across Stripe's entire product suite. We are a small, high-leverage team that turns Stripe's global platform into a locally excellent product, and then works side-by-side with GTM and cross-functional teams to drive it to scale. Success in a region means more than launching. It entails developing a deep understanding of local market needs and finding true product-market fit – building durable, growing businesses in each market we enter.</p><br><strong>What you'll do</strong><p>We're looking for a Product Lead to own Stripe's product strategy and growth across the Middle East and Africa. You'll set the vision for how Stripe wins in the region and then make it real—turning ambiguous, high-stakes questions into a clear, sequenced roadmap that leaders inside and outside Stripe can rally behind.</p><br><p>This role rewards strong leadership instincts and willingness to get your hands dirty. You'll drive complex, cross-functional decisions—how Stripe enters and scales in each market, and where to invest—aligning internal and external leaders around a shared, ambitious vision. You'll be equally focused on building the right product and on driving it to success: establishing product-market fit, and partnering deeply with go-to-market and marketing teams to accelerate adoption and growth. You'll work hand-in-hand with Stripe's Risk, Cards, Terminal, Partnerships, Legal, and Compliance teams, and with external partners across the region.</p><br><strong>Responsibilities</strong><ul><li>Own the long-term product vision and growth strategy for the Middle East and Africa, and build and execute a compelling, sequenced roadmap across the region's priority markets.</li><li>Drive markets to success by establishing strong product-market fit, then partnering closely with go-to-market and marketing teams to accelerate adoption, distribution, and growth.</li><li>Bring strong leadership instincts to complex, high-stakes decisions—how Stripe enters and scales in each market—aligning internal and external leaders around a shared vision.</li><li>Define Stripe's market-entry approach by navigate the region's regulatory and licensing landscape in close partnership with internal teams and external partners.</li><li>Deeply understand the needs of businesses and consumers across the region by spending time with users and by observing patterns across their feedback and the market.</li><li>Partner with product marketing and go-to-market teams to turn your roadmap into compelling, actionable narratives that drive awareness and adoption.</li><li>Become Stripe's internal subject-matter expert on Middle East and Africa payments—the ecosystem, competitive landscape, and local payment behavior—and use that expertise to influence Stripe's global roadmap.</li></ul><strong>Who you are</strong><p>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p><br><strong>Minimum requirements</strong><ul><li>8+ years in a product management or product-adjacent role, with a proven track record building highly impactful products at a technology company</li><li>Strong business acumen and commercial instincts, with comfort in complex ecosystem and platform-level problems.</li><li>Strong leadership instincts, with a track record of driving complex, high-stakes decisions and aligning senior internal and external stakeholders around a shared vision.</li><li>Track record of partnering closely with engineers, designers, and other internal stakeholders partners to build products and complex systems at scale.</li><li>Demonstrated experience in navigating complex, multi-layered partnerships with external parties and driving alignment on strategic (product) priorities</li><li>Experience turning ambiguous, open-ended problems into clear strategy and a sequenced, executable roadmap—and delivering against it over multiple quarters.</li><li>Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems.</li><li>Strong analytical capabilities with experience defining and tracking success metrics, running experiments, and using data to measure product impact on revenue, conversion, and margins.</li></ul><strong>Preferred qualifications</strong><ul><li>Experience with online payments</li><li>Experience launching or scaling products in the Middle East and/or Africa, or deep familiarity with the region's payments ecosystem.</li><li>Experience building platform or marketplace products where success requires balancing multiple stakeholder interests.</li><li>Professional proficiency in Arabic</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>About Us</b> <br><b>Key Responsibilities</b> <br></span><p><span>Lead the Bank’s Affluent client growth strategy by utilizing the Affluent client value proposition to acquire New to Bank (NTB)&nbsp;Affluent clients.</span></p><br><br> <br> <p><span><strong><span>Strategy</span></strong></span><br><span>• &nbsp; &nbsp;Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Executive Banking Team on full Affluent offering</span><br><span>• &nbsp; &nbsp;Also handle client-led requests via marketing campaigns and online pull</span><br><span>• &nbsp; &nbsp;Activate NTB clients, set up and educate clients on remote channel usage i.e., Online, Contact Centre, ATM, and hand-over clients </span><span>to assigned Priority Banking Teams</span></p><br><br> <p><br><span><strong><span>Business</span></strong></span></p><br><br> <p><span><strong><span>Acquisition &amp; Sales Management</span></strong></span><br><span>• &nbsp; &nbsp;Utilize available resources including the Affluent proposition, product benefits matching client needs, the Bank’s brand, global</span><br><span>&nbsp; &nbsp; &nbsp;network, ad hoc campaigns and specialist support to onboard affluent clients to the Bank</span><br><span>• &nbsp; &nbsp;Ensure early deepening of clients across multiple products to create client stickiness and to become the primary bank for the </span><span>client’s transactional, savings and investment needs</span><br><span>• &nbsp; &nbsp;Execute on-boarding activities across the Bank’s local and international network to acquire Affluent clients</span><br><span>• &nbsp; &nbsp;Ensure that onboarded clients match the profile as set out for Affluent clients to ensure sustainable growth of the Affluent </span><span>portfolio</span><br><span>• &nbsp; &nbsp;Ensure new clients have a seamless initial onboarding experience,</span><br><span>• &nbsp; &nbsp;Maintain the quality of the portfolio in terms of client qualification.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Manage Conduct</span><br><span>• &nbsp; &nbsp;Manage Risk</span><br><span>• &nbsp; &nbsp;Manage People</span><br><span>• &nbsp; &nbsp;Spot Opportunities</span><br><span>• &nbsp; &nbsp;Solve Problems</span><br><span>• &nbsp; &nbsp;Take the Lead</span><br><span>• &nbsp; &nbsp;Build Resilience</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;Previous Direct Sales experiences in UAE market.</span><br><span>• &nbsp; &nbsp;Minimum Graduate Degree Holder.</span><br><span>• &nbsp; &nbsp;Previous experience of Deposits / Liability in UAE market.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

Location: Abu Dhabi Duration: Yearly renewable<br>Summary We are seeking an experienced IT Operations Performance Lead to drive operational excellence, performance governance, and strategic execution across enterprise IT operations. The ideal candidate will act as the bridge between operational delivery teams and executive leadership, ensuring accurate reporting, governance of vendors and software licensing, portfolio oversight, and continuous process improvement through automation. This role is ideal for professionals with strong PMO, IT Operations, reporting, and governance experience gained within large enterprises or government organizations<br>Skills Required Bachelor's Degree in Information Technology, Business Administration, or a related discipline.8+ years of experience in IT Operations, PMO, IT Governance, Performance Management, or Operations Excellence. Strong experience in operational reporting, KPI management, and executive dashboards. Experience managing vendor governance, software licensing, and financial oversight. Strong understanding of portfolio management, PMO governance, and strategic planning. Experience in process automation and continuous improvement initiatives. Excellent analytical, stakeholder management, and communication skills. Experience working in government entities or large enterprise environments is highly preferred

Location: Abu Dhabi Duration: Yearly renewable<br>Summary We are seeking an experienced IT Operations Performance Lead to drive operational excellence, performance governance, and strategic execution across enterprise IT operations. The ideal candidate will act as the bridge between operational delivery teams and executive leadership, ensuring accurate reporting, governance of vendors and software licensing, portfolio oversight, and continuous process improvement through automation. This role is ideal for professionals with strong PMO, IT Operations, reporting, and governance experience gained within large enterprises or government organizations<br>Skills Required Bachelor's Degree in Information Technology, Business Administration, or a related discipline.8+ years of experience in IT Operations, PMO, IT Governance, Performance Management, or Operations Excellence. Strong experience in operational reporting, KPI management, and executive dashboards. Experience managing vendor governance, software licensing, and financial oversight. Strong understanding of portfolio management, PMO governance, and strategic planning. Experience in process automation and continuous improvement initiatives. Excellent analytical, stakeholder management, and communication skills. Experience working in government entities or large enterprise environments is highly preferred

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s KYC Operations Team. We are looking for experienced talent interested in AML-KYC space. AML is a key risk area for all banks and this role provides lots of learning related to AML guidelines, policies and procedures.</p><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><p><b>Team/Role Overview</b></p><br><p><span>The Consumer Business AML KYC Operations Analyst is an intermediate-level position, responsible for Anti-Money Laundering (AML) transaction monitoring and KYC (Know Your Client) program at Citi.</span></p><br><p><b>What you’ll do</b></p><br><ul><li><p>Conduct client profile reviews for customer accounts, ensuring all information and supporting documentation comply with applicable local regulations, Citi policies, and KYC standards. Update KYC records and client profiles within required timelines and prior to due dates.</p><br></li><li><p>Perform activities related to transaction monitoring, including preparation and analysis of Management Information System (MIS) reports, and actively participate in quality review discussions and governance forums.</p><br></li><li><p>Support the implementation of technology enhancements, policy updates, and regulatory changes by conducting gap analyses, assessing impacts, and communicating requirements to relevant stakeholders.</p><br></li><li><p>Contribute to process automation initiatives and support the timely implementation of new and revised policies, procedures, and operational controls.</p><br></li><li><p>Maintain and update capacity plans, perform time-and-motion studies, and analyze resource utilization to support workforce planning and operational efficiency initiatives.</p><br></li><li><p>Review, draft, and maintain operational procedures to ensure alignment with current policies, regulatory requirements, and best practices.</p><br></li><li><p>Prepare, validate, and publish daily operational MIS and monthly management reports, ensuring accuracy, timeliness, and meaningful insights for stakeholders.</p><br></li><li><p>Ensure you are meeting quality threshold for all the reviews completed.&nbsp;</p><br></li><li><p>Support continuous improvement initiatives by identifying process gaps, recommending enhancements, and collaborating with stakeholders to improve productivity, quality, and control effectiveness.</p><br></li><li><p>Ensure adherence to Citi's risk and control framework by escalating issues appropriately, maintaining high standards of compliance, and supporting a strong culture of accountability and operational excellence.</p><br></li></ul><p><b>What we’ll need from you</b></p><br><p>Role Qualifications:</p><br><ul><li><p><span>Strong written and oral communication skills - Ability to interact and facilitate across diverse audiences, including Senior Management</span></p><br></li><li><p><span>Ability to support and obtain buy-in from others and lead by example of high performance.</span></p><br></li><li><p><span>Relevant experience with similar responsibilities in a high volume, fast-paced environment and industry systems and platforms</span></p><br></li><li><p><span>Excellent time management skills</span></p><br></li><li><p><span>Strong analytical and problem-solving skills.</span></p><br></li><li><p><span>Basic project participation experience</span></p><br></li></ul><p>​ <span>Knowledge/Experience:</span></p><br><ul><li><p><span>Experience<span>with&nbsp;contributing</span>to a collaborative environment through knowledge sharing and mutual respect.</span></p><br></li><li><p><span>Business experience in the Consumer and Commercial Banking industry and experience within a medium/large financial organization, including knowledge of banking products and different types of transactions and client-facing procedures.</span></p><br></li><li><p><span>Relevant work experience and understanding of global and local AML KYC regulations, associated risks of non-compliance and changing dynamics, and knowledge of KYC processes throughout the client life cycle.</span></p><br></li><li><p><span>Understanding of the inter-dependencies of roles within KYC process and requirements for KYC Record successful completion across relevant client types.</span></p><br></li><li><p><span>Experience with regulatory compliance, AML transaction/risk monitoring tools, and solving AML related issues.</span></p><br></li></ul><p>Skills: <b>​</b></p><br><ul><li><p><span>Proficient Microsoft Office user (i.e., Excel, PowerPoint) and ability to perform moderately complex queries.</span></p><br></li><li><p><span>Excellent communication and presentation skills</span></p><br></li><li><p><span>Strong multitasking skills and attention to detail.</span></p><br></li></ul><p><span>Education:</span></p><br><p><span><span>Bachelor's degree/University degree. AML-KYC related certification would be an advantage.</span></span></p><br><p><b>What we can offer you</b></p><br><p>By joining Citi UAE you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.</p><br><p>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.&nbsp;</p><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</b></p><br><p>#LI-NS10</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Operations - Services<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Business KYC<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

Role: Scientific & Laboratory Operations Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $50 - $70/hour<br>Role Overview:We are hiring for one of our clients, seeking a Scientific & Laboratory Operations Specialist to work on a contract basis. The role involves managing laboratory operations, ensuring compliance with protocols, and supporting experimental workflows.<br>Key Responsibilities:• Oversee daily laboratory operations, including equipment maintenance and inventory tracking.• Ensure adherence to safety protocols and regulatory standards in all experimental procedures.• Coordinate with cross-functional teams to align laboratory activities with project timelines.• Document and analyze experimental results to identify trends and optimize processes.• Maintain accurate records of laboratory activities and generate reports for stakeholders.<br>Required Skills & Qualifications:• Experience in laboratory operations management is required.• Proficiency in maintaining and calibrating laboratory equipment is necessary.• Knowledge of safety protocols and regulatory compliance is essential.• Strong analytical skills to interpret experimental data are needed.• Ability to document processes and generate clear reports is required.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Biotechnology Research industry, contributing to advancements in scientific research. The position supports critical laboratory functions that drive innovation in the field.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!