Operation Specialist Jobs in UAE
26028 Jobs Found
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<br>Company Description<br><br><p><em>SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.</em></p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and organized Residence Administrator to join our team in Dubai, United Arab Emirates. In this role, you will serve as the primary point of contact for residents while managing day-to-day administrative operations of our residential facility. The ideal candidate will demonstrate exceptional organizational skills, strong interpersonal abilities, and a commitment to providing professional support to our residential community.</p><br><ul><li>Manage resident inquiries, requests, and concerns in a timely and professional manner</li><li>Maintain accurate and up-to-date resident records, documentation, and administrative files</li><li>Coordinate scheduling for facility maintenance, repairs, and common area usage</li><li>Prepare and distribute resident communications, newsletters, and important announcements</li><li>Process resident applications, move-ins, move-outs, and lease-related documentation</li><li>Monitor facility compliance with organizational policies and local regulations</li><li>Coordinate with maintenance and housekeeping staff to ensure facility standards are met</li><li>Manage resident accounts, billing inquiries, and payment processing</li><li>Organize and facilitate community events and resident engagement activities</li><li>Maintain inventory of supplies and equipment for administrative and facility operations</li><li>Prepare reports and analyze data related to resident satisfaction and facility operations</li><li>Serve as a liaison between residents, management, and external service providers</li></ul><br>Qualifications<br><br><ul><li>Proven experience in administrative management or residential facility operations</li><li>Strong proficiency with property management software and Microsoft Office applications</li><li>Excellent written and verbal communication skills in English</li><li>Demonstrated ability to manage multiple tasks and prioritize effectively</li><li>Strong interpersonal and customer service skills with a resident-focused approach</li><li>Proficiency in scheduling systems and database management</li><li>Ability to maintain confidentiality and handle sensitive information professionally</li><li>Problem-solving skills and ability to resolve resident concerns diplomatically</li><li>Attention to detail and accuracy in record-keeping and documentation</li><li>Experience coordinating with maintenance and operational teams</li><li>Familiarity with residential facility compliance requirements and best practices</li><li>Ability to work independently and as part of a collaborative team</li><li>Flexibility to adapt to a multicultural residential environment</li></ul> </div>
Regional Finance Ownership: Oversee the complete finance and accounting function for multiple entities across the MECA region, including United Arab Emirates, Turkey and Central Asia. Month-End & Financial Closing: Ensure all entities follow a standard closing calendar and submit accurate, reconciled trial balances within the required timelines. Consolidation & Reporting: Prepare and review monthly, quarterly and annual financial reports for individual entities and the consolidated region. Intercompany Accounting: Manage intercompany transactions, reconciliations, settlements and balances between regional entities and the wider group. Multi-Currency Accounting: Oversee accounting in multiple currencies, including FX revaluation, realised/unrealised foreign exchange gains and losses, and currency exposure. Cash Flow & Treasury: Maintain visibility of cash balances across all entities, prepare weekly/monthly cash-flow forecasts and ensure sufficient liquidity for operational and statutory obligations. Working Capital: Monitor receivables, payables, collections, supplier payments and overall working capital, taking action where cash conversion or liquidity is deteriorating. Banking & Facilities: Manage banking relationships, bank accounts, signatories, guarantees, letters of credit, customs bonds, overdraft and working-capital facilities in coordination with Group Treasury. Budgeting & Forecasting: Lead the regional budgeting and forecasting process, consolidate country submissions and provide variance analysis against budgets and previous periods. Management Reporting: Provide management with clear financial analysis covering P&L, balance sheet, cash flow, profitability and financial health by country, branch, customer, product and trade lane. Freight Forwarding Finance: Ensure job files are properly costed, revenue and costs are recognised in the correct period, and operational transactions are accurately reflected in the accounts. Financial Controls: Establish and enforce strong internal controls covering segregation of duties, payment approvals, authorisation limits, master data and financial processes. Tax & Statutory Compliance: Ensure timely tax filings, statutory reporting and reconciliation of tax accounts across the relevant jurisdictions. Audit Management: Coordinate external, internal and group audits, prepare required schedules, respond to audit queries and ensure findings are closed on time. IFRS & Group Policies: Ensure consistent application of IFRS, group accounting policies and chart of accounts across all regional entities. Process Improvement: Standardise finance processes and SOPs across countries and drive ERP/system automation to improve reporting, reconciliation and closing efficiency. Team Leadership: Lead and develop country-level finance/accounting teams, provide functional guidance, set objectives and ensure adequate cross-training and succession coverage. Business Partnering: Work closely with the Regional Managing Director, country managers and operations heads to provide financial insights, identify risks and support commercial decision-making. Risk & Financial Health: Monitor liquidity, profitability, receivables quality, solvency, gearing and other financial indicators, escalating potential risks to regional management with recommended corrective actions.
<p><strong>Location:</strong> Dubai, United Arab Emirates<br><strong>Employment Type:</strong> Full-Time</p><br><p>About the Role</p><p>Budget Rent a Car is looking for a detail-oriented and proactive <strong>Accountant Receivable</strong> to join our Finance team in Dubai. The successful candidate will be responsible for managing the company's accounts receivable portfolio, ensuring timely collections, maintaining accurate customer accounts, and supporting the organization's cash flow objectives.</p><p>The ideal candidate will have experience in the <strong>car rental, automotive, leasing, fleet management, or service industry</strong>, with strong analytical skills and the ability to build professional relationships with corporate clients and internal stakeholders.</p><br><p><strong>Key Responsibilities</strong></p><p>Accounts Receivable Management</p><ul><li><p>Manage the end-to-end Accounts Receivable (AR) process for corporate and retail customers.</p></li><li><p>Prepare and issue customer invoices, debit notes, credit notes, and account statements accurately and on time.</p></li><li><p>Monitor customer accounts to ensure timely receipt of payments.</p></li><li><p>Reconcile customer accounts and investigate discrepancies.</p></li><li><p>Maintain accurate customer records and aging reports.</p></li></ul><p>Collections & Credit Control</p><ul><li><p>Follow up with customers regarding outstanding invoices through phone calls, emails, and meetings.</p></li><li><p>Ensure collections are made within agreed credit terms.</p></li><li><p>Monitor overdue accounts and escalate high-risk accounts to management.</p></li><li><p>Coordinate with the Sales and Operations teams to resolve customer billing disputes.</p></li><li><p>Assist in reviewing customer credit limits and recommend appropriate actions.</p></li></ul><p>Reconciliation & Reporting</p><ul><li><p>Perform daily, weekly, and monthly customer account reconciliations.</p></li><li><p>Prepare Accounts Receivable aging reports.</p></li><li><p>Monitor collection performance and Days Sales Outstanding (DSO).</p></li><li><p>Generate management reports highlighting overdue balances, collection status, and cash flow forecasts.</p></li><li><p>Support month-end and year-end closing activities.</p></li></ul><p>Customer Relationship Management</p><ul><li><p>Maintain strong professional relationships with corporate customers.</p></li><li><p>Resolve customer billing and payment queries promptly.</p></li><li><p>Coordinate with Corporate Sales, Branch Operations, Reservations, and Customer Service teams to ensure invoice accuracy.</p></li><li><p>Ensure high standards of customer service while maintaining collection objectives.</p></li></ul><p>Compliance & Internal Controls</p><ul><li><p>Ensure compliance with company financial policies and internal controls.</p></li><li><p>Maintain proper documentation for all receivable transactions.</p></li><li><p>Support internal and external audit requirements.</p></li><li><p>Ensure VAT compliance relating to customer invoices and credit notes.</p></li></ul><p>Cross-Functional Coordination</p><ul><li><p>Liaise with Corporate Sales, Operations, Finance, Legal, and Branch teams to resolve customer account issues.</p></li><li><p>Assist in improving billing accuracy and collection processes.</p></li><li><p>Participate in process improvement initiatives to enhance operational efficiency.</p></li></ul><p>Qualifications</p><ul><li><p>Bachelor's Degree in Accounting, Finance, Commerce, or a related discipline.</p></li><li><p>Professional accounting qualifications (ACCA, CMA, CPA, or equivalent) are an advantage.</p></li></ul><p>Experience</p><br><br><p><strong>Desired Candidate Profile</strong></p><p>Mandatory Requirements</p><ul><li><p>Minimum <strong>3–5 years of experience</strong> in <strong>Accounts Receivable, Credit Control, or Finance</strong>.</p></li><li><p>UAE experience is preferred.</p></li><li><p>Experience within Car rental industry is desired.</p></li><li><p>Strong understanding of accounts receivable processes and credit control.</p></li><li><p>Experience working with ERP or accounting systems such as SAP, Oracle, Microsoft Dynamics, or similar.</p><br></li></ul><p><strong>Skills & Competencies</strong></p><ul><li><p>Strong knowledge of Accounts Receivable and credit control procedures.</p></li><li><p>Excellent reconciliation and analytical skills.</p></li><li><p>Advanced proficiency in Microsoft Excel.</p></li><li><p>Knowledge of VAT regulations in the UAE.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Excellent communication and negotiation skills.</p></li><li><p>Ability to manage multiple customer accounts simultaneously.</p></li><li><p>Strong problem-solving and conflict-resolution skills.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>High level of integrity and confidentiality.</p></li></ul><br>
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<span>We are looking for an experienced MongoDB Database Engineer to support enterprise-scale Digital Products and Digital Onboarding initiatives.<br> The ideal candidate will possess strong hands-on experience in MongoDB database administration, architecture, performance tuning, clustering, and database migrations within large-scale technology environments.<br> This role offers an opportunity to work on multiple high-impact technology projects involving mission-critical database platforms.<br> The successful candidate should be comfortable working in fast-paced environments, managing multiple priorities, and supporting complex database infrastructure and delivery requirements.<br> Key Responsibilities Design, administer, and maintain MongoDB database environments across enterprise platforms.<br> Support technology projects involving Digital Products and Digital Onboarding initiatives.<br> Manage MongoDB database deployments, upgrades, migrations, and performance optimization activities.<br> Configure and administer MongoDB Replica Sets and Sharded Cluster architectures.<br> Perform MongoDB backup and restore operations and ensure database availability and reliability.<br> Execute database patching, version upgrades, and environment maintenance activities.<br> Monitor database performance and implement tuning and optimization strategies.<br> Manage database migrations across environments with minimal downtime.<br> Collaborate with application, infrastructure, and engineering teams to support project deliveries.<br> Participate in Agile delivery practices and support multiple projects simultaneously.<br> Provide production support and troubleshoot database-related issues across environments.<br> Support out-of-hours and weekend activities when required for critical deployments or maintenance windows.<br> Required Technical SkillsMongoDB Administration Strong hands-on experience in MongoDB Database Administration.<br> Excellent understanding of MongoDB architecture and internal components.<br> Strong experience with: MongoDB Replica Sets MongoDB Sharding MongoDB Ops Manager MongoDB Backup & Restore mechanisms Database patching and upgrades Performance tuning and optimization Database migrations Mongo Query Language (MQL) Operating Systems Strong working knowledge of: Unix Linux operating systems Database Technologies Experience working with Open Source database technologies.<br> Exposure to other database platforms will be considered an advantage.<br> Automation & Scripting (Nice to Have) Exposure to modern automation technologies such as: Ansible Jenkins Terraform Experience with scripting languages including: Bash Python Delivery Methodology Experience working within Agile delivery environments.<br> Ability to manage multiple concurrent technology projects.<br> Strong understanding of enterprise technology delivery practices.<br> Required Competencies Strong analytical and problem-solving skills.<br> Ability to work effectively under pressure and within tight timelines.<br> Excellent professional communication skills.<br> Strong ownership mindset and self-management capabilities.<br> Ability to manage multiple priorities and project deliverables simultaneously.<br> Strong collaboration skills when working across cross-functional technology teams.<br> Preferred Experience 4+ years of experience working in large enterprise environments.<br> Banking or Financial Services industry experience is preferred.<br> Experience supporting large-scale digital transformation initiatives will be an added advantage.<br> Preferred Certifications MongoDB-related certifications are highly desirable.<br> Relevant database or cloud certifications will be an added advantage.<br></span> </div>
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[Not translated in selected language] <p><span><strong>Restaurant Manager</strong></span></p><br><br>
<p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br>
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<p><span><strong>About Us</strong></span></p><br><br>
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<p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br>
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<p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br>
<p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br>
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<p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br>
<p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br>
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<p><span>As a <strong>Restaurant Manager</strong>, you will be overseeing the daily operations of the Bord Eau, a French fine-dining restaurant, ensuring exceptional service and guest satisfaction. And you will be leading the team by maintaining luxury hospitality standards and by creating an authentic French fine-dining experience for guests.</span></p><br><br>
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<p><span><strong>Key Responsibilities:</strong></span></p><br><br>
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<li><span>Managing the daily operations of the restaurant to ensure seamless and personalized guest experiences.</span></li>
<li><span>Supervise, train, and develop team members in accordance with luxury, fine-dining, and Michelin-level service standards.</span></li>
<li><span>Ensure guest satisfaction by anticipating guest needs, handling feedback professionally, and resolving concerns promptly.</span></li>
<li><span>Support inventory management, cost control, wine program initiatives, and compliance with food safety and hygiene standards.</span></li>
<li><span>Collaborate with the culinary and beverage teams to enhance menu offerings, wine pairings, and overall dining experiences.</span></li>
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<p><span><strong>About You:</strong></span></p><br><br>
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<li><span>Fluent in French and English, with excellent verbal and written communication skills.</span></li>
<li><span>Strong knowledge of French cuisine, fine-dining etiquette, and luxury service standards.</span></li>
<li><span>Advanced wine knowledge with the ability to confidently recommend and upsell wine pairings (minimum requirement WSET 2)</span></li>
<li><span>Minimum 3–5 years of experience in restaurant operations, with at least 1–2 years exposure in a fine-dining, Michelin-starred or Michelin Guide-recognized establishment.</span></li>
<li><span>Proven exposure to luxury hospitality standards, wine service, and guest engagement in upscale dining establishments.</span></li>
<li><span>Strong leadership, coaching, and team-development skills.</span></li>
<li><span>Professional appearance, attention to detail, and passion for hospitality excellence.</span></li>
<li><span>Diploma or bachelor’s degree in hospitality management, hotel management, or a related field preferred.</span></li>
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<p><span><strong>Why Join Us:</strong></span></p><br><br>
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<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
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<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
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<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
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<span></span><ul><li><span>We are seeking an experienced Senior Systems Engineer to manage the ongoing operations of a hybrid IT infrastructure, including on-premises data center systems and cloud platforms. This role requires strong technical leadership, hands-on engineering capability, and a deep understanding of enterprise systems in a fast-paced, business-critical environment. <br></span></li><li><span>The ideal candidate will play a key role in infrastructure modernization, cloud migration initiatives, security compliance, and operational excellence, supporting business operations across the UAE and potentially regional locations.<br></span></li><li><span>Key Responsibilities:<br>Infrastructure Engineering & Operations:<br></span></li><li><span>Design, deploy, and manage enterprise‑grade on‑premise infrastructure (compute, storage, virtualization, and networking)<br></span></li><li><span>Administer and optimize virtualization platforms such as VMware and/or Hyper‑V<br></span></li><li><span>Manage and support Windows and Linux server environments<br></span></li><li><span>Oversee Active Directory, Azure AD, identity federation, DNS, DHCP, and Group Policies<br></span></li><li><span>Ensure high availability, performance, and scalability of infrastructure services<br></span></li><li><span>Lead infrastructure upgrades, data center migrations, and technology refresh projects<br>Cloud & Hybrid Platforms :<br></span></li><li><span>Manage cloud infrastructure platforms (Microsoft / Amazon /Google)<br></span></li><li><span>Implement and support hybrid cloud connectivity, cloud governance, security, and best practices<br></span></li><li><span>Lead cloud migration and modernization efforts from on premises to cloud<br></span></li><li><span>Monitor and optimize cloud resource usage and performance<br>Security, Compliance & Reliability:<br></span></li><li><span>Apply infrastructure security hardening and access controls<br></span></li><li><span>Support compliance with organizational policies and regional regulations<br></span></li><li><span>Implement backup, disaster recovery, and business continuity strategies<br></span></li><li><span>Participate in audits, vulnerability assessments, and security reviews<br>Automation & Continuous Improvement:<br></span></li><li><span>Develop automation scripts using PowerShell, Bash, and Ansible<br></span></li><li><span>Adopt Infrastructure‑as‑Code and configuration management best practices<br></span></li><li><span>Improve system reliability through proactive monitoring and alerting<br></span></li><li><span>Maintain accurate technical documentation and architecture diagrams</span><br></li><li><span>Leadership & Support<br></span></li><li><span>Provide root‑cause analysis for critical incidents<br></span></li><li><span>Mentor junior engineers and support knowledge transfer<br></span></li><li><span>Coordinate with vendors, service providers, and internal stakeholders<br></span></li><li><span>Participate in on‑call and after‑hours support when required</span><br></li></ul><br><span>Requirements</span><ul><li><span>Bachelor’s degree in computer science, Information Technology, or related field <br></span></li><li><span>7+ years of experience in Systems Engineering or Infrastructure roles<br></span></li><li><span>Strong hands‑on experience with:<br></span></li><li><span>Windows Server and Linux systems<br></span></li><li><span>VMware and/or Hyper‑V virtualization<br></span></li><li><span>Microsoft Azure and/or AWS cloud platforms<br></span></li><li><span>Solid understanding of:<br></span></li><li><span>Enterprise networking (LAN/WAN, VLANs, Firewalls, VPNs)<br></span></li><li><span>Storage technologies (SAN, NAS)<br></span></li><li><span>Backup and disaster recovery solutions<br></span></li><li><span>Proven experience in hybrid enterprise environments<br></span></li><li><span>Strong troubleshooting, analytical, and problem‑solving skills<br></span></li><li><span>Excellent communication and documentation abilities<br></span></li><li><span>Preferred Qualifications (Advantage)<br></span></li><li><span>Microsoft Certification – On-Premises / Cloud<br></span></li><li><span>Linux Knowledge – Red Hat / Suse<br></span></li><li><span>Experience with Microsoft 365, Intune, and endpoint integration<br></span></li><li><span>Knowledge of container platforms (Docker, Kubernetes)<br></span></li><li><span>Experience with ITIL‑based service management environments<br></span></li><li><span>Experience working in enterprise or regional Middle East environments<br></span></li><li><span>Exposure to compliance frameworks and security standards<br></span></li></ul><br> </div>
Position<br><br>Working with the Boutique Manager, as part of the management team, the Operations Manager is responsible for the day-to-day management of the non-selling functions of the Boutique. Responsibilities include payroll and personnel, overseeing POS functions, accounting, Sales Audit, receiving, loss prevention, supply orders, controlling expenses, and assisting in management of all areas of store operations as needed. Operations Managers’ direct reports are the Customer Service and Shipping/Receiving/Stock staff. They are also responsible for overseeing Loss Prevention, facilities, and ensuring adherence to Company policies and procedures. is a role model and leader and must solve problems, make informed decisions and manage the workforce and time wisely.<br><br>Job responsibilities<br><br>Tasks and Responsibilities:<br><br><ul><li> Oversee compliance of all associates with established Company policies, procedures, and standards, such as safekeeping of Company funds and property, personnel practices, security, inventory management, sales and record-keeping procedures.</li><li> Train, coach, and manage all associates in execution of operations tasks, i.e POS procedures, return procedures, alteration requests, safety and security procedures, etc.</li><li> Assist in supervision, staffing and scheduling of the workforce with particular emphasis in areas such as Cashiers, Security, Receiving, and Maintenance. Control expenses and ensure compliance with payroll budgets.</li><li> Monitor the accuracy of receiving, transfers, damages, and returns-to-vendor (RTV's to Corporate to maintain the accuracy of the inventory).</li><li> Ensure that adequate security exists and that physical facilities comply with safety codes and ordinances.</li><li> Conduct regular inventory cycle counts as directed</li><li> Coordinate communication between the store and central distribution and/or the corporate inventory control.</li><li> Produce and maintain operational reports and records to ensure adherence to Company policies and procedures.</li><li> Ensure that all back-of-house operations are properly set-up and organized</li><li> Lock and secure the store and oversee compliance with all opening/closing and security procedures.</li><li> Assist in the recruitment and hiring of the most qualified applicants to meet the Boutique's needs.</li><li> Ensure that New Hire, benefit enrollments, and employee change forms are submitted correctly and in a timely manner,</li><li> Assist with the process of staffing, payroll management, and scheduling of associates, and ensure compliance with payroll budgets.</li><li> Help solve problems that affect the store's service, efficiency, and productivity.</li><li> Provide and inspire outstanding service to our customers.</li><li> Exercise judgment and discretion alone, and in conjunction with, the management team, in the day-to-day operations of the store.</li><li> Any other tasks as assigned from time to time. Skills and Competencies:</li><li> Ability to manage Boutique operations, including payroll, Customer Service, Shipping/Receiving, Alterations, and facilities management effectively</li><li> Ability to produce, complete, and maintain records and documentation pertaining to work force</li><li> Ability to operate all equipment necessary to perform the job, including POS systems, inventory control systems, phone systems, cash register, sensor-tag remover, and all other office equipment. Oversee operation and maintenance of all facilities and equipment used in the boutique, including, but not limited to, HVAC, electrical systems, security systems, and communications/MIS systems.</li><li> Ability to develop and train workforce, build relationships, utilize skills of workforce most appropriately</li><li> Ability to adjust priorities and manage time wisely in a fast-paced environment</li><li> Ability to provide outstanding customer service</li><li> Ability to maintain a fair, consistent set of standards as they apply to work force</li><li> Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to Department Managers and associates Profile</li><li> 5+ years of retail store management, with a strong operations background.</li><li> Ability to work a full-time schedule including nights, weekends, and holidays</li><li> Strong interpersonal, communication, organization and follow-through skills</li><li> Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above</li><li> Ability to work varied hours/days, including nights, weekends, and holidays as needed</li><li> Willingness to adhere to all company policies, procedures, regulations, and standards.</li></ul>
<strong>Job Description<br><br></strong>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br><strong>About The Position<br><br></strong>Wynn Al Marjan Island is currently seeking a <strong>Manager – Salon Operations</strong> to lead and oversee the daily operations of the resort's salon.<br><br>This role is responsible for ensuring exceptional guest experiences, operational efficiency, and strong team performance across every aspect of the salon. Reporting to the Director of Spa Operations, the Manager – Salon Operations will lead the salon team, optimize service delivery, maintain inventory, and drive revenue in alignment with luxury hospitality standards.<br><br>With a strong focus on leadership, quality, and guest satisfaction, this role will play a key part in the success of the Salon Operations department while upholding the attention to detail, consistency, and service excellence that define the Wynn experience.<br><br><strong>Responsibilities<br><br></strong>The primary duties and responsibilities of this role are:<br><br><ul><li> Ensure the Salon Team delivers Wynn Al Marjan Island's high standards of quality, service, and guest satisfaction in every aspect of the salon experience. </li><li> Lead, coach, and develop the salon team to deliver consistent, personalized luxury service. </li><li> Oversee the execution and completion of salon beauty and male grooming treatments and operations in accordance with established policies and procedures. </li><li> Implement and monitor quality control mechanisms for salon operations, including treatments, guest service, cleanliness and hygiene, staff grooming and presentation, product use, and health and safety. </li><li> Inspect the daily upkeep, maintenance, and hygiene of the salon environment, including the salon suite, ladies' beauty areas, and gentlemen's grooming area. </li><li> Ensure the special requests of regular, long-staying, and VIP guests are anticipated and followed up. </li><li> Maintain and act on guest preference profiles to personalize the salon experience. </li><li> Conduct salon and spa tours for guests upon request. </li><li> Ensure Forbes Travel Guide Five-Star service standards are consistently met. </li><li> Implement and monitor merchandising plans for retail products to maximize sales. </li><li> Ensure the accuracy of guests' accounts and payments against sales records. </li><li> Assist the Director in managing monthly revenue, payroll budget, and expenditure records. </li><li> Control expenses and identify opportunities to generate additional revenue. </li><li> Maintain appropriate inventory levels of all professional and retail products and raise purchase orders for operational supplies. </li><li> Continuously improve health and safety standards. </li><li> Undertake additional responsibilities as assigned by the Director of Spa Operations. <br><br></li></ul><strong>About You<br><br></strong>The ideal candidate for this position will have the following experience and qualifications:<br><br><ul><li> Diploma or degree in Cosmetology, Hospitality, or Business Management. </li><li> Minimum five years of salon or spa management experience, preferably in a luxury resort or hotel; pre-opening experience is welcomed. </li><li> Prior experience and training with Forbes Travel Guide standards is essential. </li><li> Strong leadership and team development skills. </li><li> Excellent communication, organizational, and guest service abilities. </li><li> Proficiency in salon booking and point-of-sale (POS) systems. </li><li> Knowledge of salon products, treatments, and equipment. </li><li> Willingness to work a flexible schedule, including evenings, weekends, and public holidays, consistent with a 24-hour resort operation. <br><br></li></ul><strong>About Wynn Al Marjan Island’s Benefits<br><br></strong>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, in the global hospitality industry.
<p>The hospitality sector in Dubai offers an opportunity for a customer-focused Hospitality Executive to coordinate guest services, assist with daily operations, and contribute to a smooth and welcoming experience across hotel, restaurant, or hospitality facilities.</p>
<p>Key Responsibilities<br />
Assist with daily guest-service and hospitality operations.<br />
Welcome guests and respond professionally to their requests and inquiries.<br />
Coordinate with front-office, restaurant, housekeeping, and other operational teams.<br />
Handle reservations, bookings, and guest requests when assigned.<br />
Maintain accurate guest information and service-related records.<br />
Assist in resolving routine guest concerns and escalate complex matters appropriately.<br />
Monitor service standards and help maintain a professional guest environment.<br />
Support event, meeting, or special guest arrangements when required.<br />
Coordinate with internal departments to ensure timely delivery of guest services.<br />
Assist with billing, payments, and basic administrative documentation when required.<br />
Prepare basic operational reports and shift handover information.<br />
Maintain confidentiality of guest and business information.<br />
Follow hotel, restaurant, hygiene, safety, and customer-service procedures.<br />
Support management with other hospitality-related duties as assigned.</p>
<p>Note: interested candidatete can send CV via Email: reevadesk0786@gmail.com</p>
Key Responsibilities Procurement & Purchasing Raise purchase orders based on approved requisitions. Source and procure food, beverage, packaging, and operational supplies from approved vendors. Compare quotations and negotiate pricing, payment terms, and delivery schedules. Ensure timely procurement while maintaining quality standards. Coordinate with finance for invoice verification and payment follow-ups. Inventory Management Monitor inventory levels across central warehouse and stores. Maintain optimum stock levels to avoid shortages or overstocking. Track slow-moving, fast-moving, and non-moving inventory. Support monthly stock counts and inventory reconciliations. Monitor expiry dates and implement FIFO/FEFO practices. Supply Planning & Distribution Coordinate daily and weekly supply requirements for all outlets. Plan replenishment based on sales forecasts and consumption trends. Ensure timely dispatch and delivery of materials to stores. Minimize stock-out situations affecting business operations. Vendor Management Maintain relationships with approved suppliers. Monitor supplier performance regarding quality, pricing, and delivery. Resolve supplier-related issues promptly. Support onboarding of new vendors after approvals. Data Analysis & Reporting Prepare procurement and inventory reports. Track purchase trends and cost-saving opportunities. Generate reports on stock variances, wastage, and supplier performance. Maintain accurate records in ERP systems. Compliance Ensure procurement complies with company policies. Verify products meet food safety and quality standards. Ensure documentation complies with audit requirements. Support internal and external audits. Coordination Liaise with Operations, Finance, Warehouse, and Store Managers. Coordinate with logistics partners for deliveries. Resolve urgent supply issues affecting restaurant operations.
Key Responsibilities Procurement & Purchasing Raise purchase orders based on approved requisitions. Source and procure food, beverage, packaging, and operational supplies from approved vendors. Compare quotations and negotiate pricing, payment terms, and delivery schedules. Ensure timely procurement while maintaining quality standards. Coordinate with finance for invoice verification and payment follow-ups. Inventory Management Monitor inventory levels across central warehouse and stores. Maintain optimum stock levels to avoid shortages or overstocking. Track slow-moving, fast-moving, and non-moving inventory. Support monthly stock counts and inventory reconciliations. Monitor expiry dates and implement FIFO/FEFO practices. Supply Planning & Distribution Coordinate daily and weekly supply requirements for all outlets. Plan replenishment based on sales forecasts and consumption trends. Ensure timely dispatch and delivery of materials to stores. Minimize stock-out situations affecting business operations. Vendor Management Maintain relationships with approved suppliers. Monitor supplier performance regarding quality, pricing, and delivery. Resolve supplier-related issues promptly. Support onboarding of new vendors after approvals. Data Analysis & Reporting Prepare procurement and inventory reports. Track purchase trends and cost-saving opportunities. Generate reports on stock variances, wastage, and supplier performance. Maintain accurate records in ERP systems. Compliance Ensure procurement complies with company policies. Verify products meet food safety and quality standards. Ensure documentation complies with audit requirements. Support internal and external audits. Coordination Liaise with Operations, Finance, Warehouse, and Store Managers. Coordinate with logistics partners for deliveries. Resolve urgent supply issues affecting restaurant operations.
<ul><li>Lead daily operations by coordinating team activities to meet production targets and ensure efficient workflow.</li><li>Conduct regular performance evaluations, providing constructive feedback and identifying training needs to enhance team skills.</li><li>Implement safety protocols and maintain compliance with industry regulations to create a safe working environment.</li><li>Resolve conflicts and address employee concerns promptly to foster a positive workplace culture.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Business Management, Engineering, or a related field is preferred for a solid foundational understanding.</li><li>Minimum of 3 years of supervisory experience in a relevant industry, demonstrating progressive responsibility.</li><li>Certification in management or leadership programs will be considered an asset to enhance your qualifications.</li><li>Experience in the manufacturing or logistics sector is highly desirable due to the nature of our operations.</li></ul>
Key Responsibilities Procurement & Purchasing Raise purchase orders based on approved requisitions. Source and procure food, beverage, packaging, and operational supplies from approved vendors. Compare quotations and negotiate pricing, payment terms, and delivery schedules. Ensure timely procurement while maintaining quality standards. Coordinate with finance for invoice verification and payment follow-ups. Inventory Management Monitor inventory levels across central warehouse and stores. Maintain optimum stock levels to avoid shortages or overstocking. Track slow-moving, fast-moving, and non-moving inventory. Support monthly stock counts and inventory reconciliations. Monitor expiry dates and implement FIFO/FEFO practices. Supply Planning & Distribution Coordinate daily and weekly supply requirements for all outlets. Plan replenishment based on sales forecasts and consumption trends. Ensure timely dispatch and delivery of materials to stores. Minimize stock-out situations affecting business operations. Vendor Management Maintain relationships with approved suppliers. Monitor supplier performance regarding quality, pricing, and delivery. Resolve supplier-related issues promptly. Support onboarding of new vendors after approvals. Data Analysis & Reporting Prepare procurement and inventory reports. Track purchase trends and cost-saving opportunities. Generate reports on stock variances, wastage, and supplier performance. Maintain accurate records in ERP systems. Compliance Ensure procurement complies with company policies. Verify products meet food safety and quality standards. Ensure documentation complies with audit requirements. Support internal and external audits. Coordination Liaise with Operations, Finance, Warehouse, and Store Managers. Coordinate with logistics partners for deliveries. Resolve urgent supply issues affecting restaurant operations.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are looking for an experienced and passionate Restaurant Manager to join our esteemed team in Dubai. This role presents an exciting opportunity to lead our upscale breakfast restaurant, where you will play a crucial role in delivering exceptional dining experiences. As a Restaurant Manager, you will be responsible for overseeing daily operations, ensuring that our guests receive the highest level of service while maintaining the restaurant's reputation for excellence. Your leadership skills will be essential in cultivating a positive team culture and driving operational success.</p><p>This position offers significant career growth opportunities within the hospitality sector. With a strong emphasis on professional development, we encourage our managers to pursue training and learning prospects that enhance their skills and knowledge. You will have the chance to mentor your team, fostering an environment of continuous improvement while also developing your own leadership capabilities. Working in a collaborative atmosphere, you will be supported by a dedicated team that shares your commitment to excellence.</p><p>As a Restaurant Manager, you will have a strategic impact on our business by implementing innovative approaches to improve profitability and develop new revenue streams. Your expertise in inventory management and cost control will be vital in maintaining our operational efficiency. This is an exciting opportunity to make a significant contribution to our upscale breakfast concept, where your efforts will directly influence our success and growth in the competitive Dubai market.</p><p><b>Responsibilities:</b></p><ol><li>Oversee daily operations of the restaurant, ensuring that all staff adhere to high service standards and operational protocols to guarantee guest satisfaction and operational efficiency.</li><li>Lead, train, and mentor a diverse team, fostering a supportive environment that encourages professional development and teamwork among staff members for optimum performance.</li><li>Develop and implement effective operational policies and procedures that enhance guest experiences, utilizing customer feedback to drive continuous improvement and service excellence.</li><li>Manage inventory and control food costs by conducting regular stock audits, ensuring that all ingredients meet quality standards while minimizing waste and maximizing profitability.</li><li>Analyze sales data and financial reports to identify trends and implement strategies aimed at increasing revenue and improving overall profitability of the restaurant.</li><li>Engage with guests to gather feedback, resolve any complaints, and ensure a positive dining experience, demonstrating a commitment to guest satisfaction and loyalty.</li><li>Collaborate closely with the kitchen team to ensure menu items are prepared to specifications, maintaining high culinary standards and presentation quality at all times.</li><li>Plan and execute marketing initiatives and promotional events to attract new customers and retain existing clientele, enhancing the restaurant's visibility and reputation in the local community.</li><li>Ensure compliance with health and safety regulations by conducting regular inspections and training sessions, maintaining a safe and welcoming environment for both staff and guests.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership and team management skills to inspire and guide staff effectively in a fast-paced environment.</li><li>Excellent guest service and operational expertise to ensure a high-quality dining experience for all guests.</li><li>Proficient knowledge of inventory management, food cost control, and financial analysis to enhance profitability.</li><li>Proven ability to develop new revenue streams and implement strategies for business growth within the restaurant sector.</li><li>Ability to thrive in a high-volume environment while maintaining attention to detail and service excellence.</li><li>Strong communication and interpersonal skills for building rapport with guests and team members alike.</li><li>Familiarity with restaurant management software and point-of-sale systems to streamline operations and improve efficiency.</li></ul><p>Salary: AED 9000-11000</p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Sofitel Al Hamra Beach Resort</p><br><br>Job Description<br><br><p>We are seeking an experienced and dynamic Front Office Manager to join our hospitality team in Ras Al-Khaimah, United Arab Emirates. In this pivotal leadership role, you will oversee all front-facing operations and lead a dedicated team to deliver exceptional guest experiences while maintaining operational excellence. Reporting to senior management, you will be responsible for driving service quality, team performance, and revenue optimization across all front office functions. Your leadership, strategic vision, and commitment to hospitality excellence will be instrumental in creating a welcoming environment where guests feel valued and colleagues are empowered to succeed.</p><br><ul><li>Lead, mentor, coach, and develop front office team members, fostering a culture of accountability, engagement, and service excellence</li><li>Oversee daily front office operations including front desk, concierge, bell services, and guest services to ensure seamless service delivery and adherence to organizational standards</li><li>Champion a consistently professional, warm, and personalized guest experience by resolving concerns promptly and effectively</li><li>Monitor and analyze guest feedback, service recovery opportunities, and operational trends to continuously enhance the guest experience and identify improvement areas</li><li>Manage room revenue performance by collaborating on revenue strategy discussions and supporting the implementation of revenue management initiatives</li><li>Foster strong collaboration and communication across all resort departments to ensure coordinated and efficient service delivery</li><li>Balance operational, financial, and people-focused objectives through effective management of guest satisfaction, colleague engagement, and business performance metrics</li><li>Identify opportunities for process improvement and innovation, encouraging team participation and continuous operational enhancement</li><li>Manage labor costs, scheduling, and departmental payroll in alignment with budgeted goals while maintaining service quality standards</li><li>Support recruitment, onboarding, performance management, and succession planning initiatives for front office team members</li><li>Ensure department training programs are maintained and service standards are consistently executed across all shifts</li><li>Ensure compliance with all company policies, procedures, health and safety standards, and local regulations, maintaining a safe and productive work environment</li><li>Demonstrate flexibility and resilience in managing operational challenges and adapting to changing business needs</li><li>Perform additional duties and responsibilities as assigned by senior management</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Previous leadership experience in front office operations within a hotel, resort, or luxury hospitality environment</li><li>Proven ability to lead, coach, and develop high-performing teams with demonstrated results</li><li>Strong communication, interpersonal, and conflict resolution skills</li><li>Excellent service recovery and problem-solving abilities</li><li>Demonstrated expertise in budget management and financial acumen</li><li>Strong organizational and time management skills with meticulous attention to detail</li><li>Ability to work a flexible schedule, including weekends and holidays as required</li><li>Knowledge of health and safety compliance standards and best practices</li><li>Proficiency in staff scheduling and labor management</li><li>Proficiency with property management systems and reservation software</li><li>Ability to maintain professional composure and make decisive decisions under pressure</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience with revenue management strategies and implementation</li><li>Demonstrated track record of process improvement and innovation initiatives</li><li>Familiarity with luxury hospitality brand standards and service protocols</li><li>Background in guest experience management and satisfaction optimization</li><li>Experience managing multi-departmental coordination and cross-functional projects</li><li>Certification in hospitality management or related field</li><li>Multilingual capabilities, particularly Russian or Arabic and English</li></ul><p>**Essential Attributes:**</p><br><ul><li>Commitment to fostering an inclusive environment where every individual feels valued and respected</li><li>Ability to empower and support colleagues while recognizing their contributions</li><li>Drive to achieve exceptional results and maintain high performance standards</li><li>Resilience and adaptability in a dynamic hospitality environment</li><li>Transparent and ethical approach to leadership and decision-making</li><li>Customer-focused mindset with genuine empathy for guest and team member needs</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The role is responsible of identifying and implementing efficiency improvement, quality complaints reduction, Process enhancement and automation opportunities. You will focus on creating opportunities for various Designing and Prepress aspects, such as resource optimization, cost reduction, Innovation and technological advancement, efficiency improvement, customer engagement, quality control & assurance, market research and trends, team’s building and process automation. Role is focused on various strategic aspects of the business, contributing to its success and competitiveness This position is a blend of technical expertise, creative vision, and effective leadership to drive success.</p><br><p>The position is responsible for resource planning and optimization, review and establish plans and strategies to uplift the department, training and mentoring the team, product development & Innovation support, implementing and directing the production activities of the company in a designated area to achieve the department objectives. Leading the team by establishing goals and monitoring the growth and progress reports which is essential in determining potentials of the team in designing and prepress improvement. You should develop techniques to address the resource optimization targets, quality improvement and arrange technical trainings, expand to maintain the targeted objectives in order to uplift the day-to-day operation of the department.</p><br><p>Including but not limited to resource planning and acquiring, SOPs updating, efficiency improvement, cost reduction, quality improvement, technology advancement & automation, technical presentation, product compliance and reporting to the management.</p><br><p><strong>Prepress Management:</strong></p><p>· Oversee and manage the prepress department, including staff, equipment, and workflow.</p><p>· Ensure the timely and accurate preparation of customer files for printing, including file checking, color management, and imposition.</p><p>· Collaborate with production teams to optimize printing processes, reduce errors, and enhance print quality.</p><p>· Stay updated on industry trends and technological advancements in prepress to recommend and implement improvements.</p><p><strong>Design and Creative Management:</strong></p><p>· Lead and manage a team of graphic designers and creative professionals.</p><p>· Coordinate design projects from concept to completion, ensuring alignment with customer requirements and brand guidelines.</p><p>· Review and approve design concepts, layouts, and proofs, ensuring they meet quality standards.</p><p>· Foster a creative and collaborative work environment, encouraging innovation and fresh design ideas.</p><p><strong>Customer Engagement:</strong></p><p>· Interact with clients to understand their design and prepress needs, providing expert guidance and solutions.</p><p>· Collaborate with sales and customer service teams to ensure customer satisfaction and project success.</p><p>· Handle customer feedback and resolve any issues related to design or prepress processes.</p><p><strong>Quality Assurance:</strong></p><p>· Implement and maintain quality control procedures to ensure error-free output in prepress and design work.</p><p>· Conduct regular checks and audits to verify compliance with quality standards.</p><p>· Troubleshoot and resolve technical issues related to prepress and design software and equipment.</p><p><strong>Resource Management:</strong></p><p>· Manage budgetary considerations for the prepress and design center, including equipment maintenance and software licenses.</p><p>· Monitor and allocate resources effectively to meet project deadlines and business goals.</p><p>· <strong>Quality Assurance:</strong> Ensuring the quality and accuracy of printed materials is critical in the printing and packaging industry. The manager is responsible for implementing and maintaining rigorous quality control procedures in both design and prepress activities. This contributes to customer satisfaction, minimizes errors, and reduces waste, thereby enhancing the company's reputation and competitiveness.</p><p>· <strong>Efficiency Improvement:</strong> Streamlining prepress processes and design workflows is essential to improve efficiency and reduce production time. The manager identifies bottlenecks, optimizes resource allocation, and implements technological advancements to enhance productivity. This strategic focus on efficiency can lead to cost savings and increased competitiveness.</p><p>· <strong>Innovation and Technology Adoption:</strong> Staying abreast of technological advancements in design, prepress, and printing is crucial. The manager should identify and recommend the adoption of new technologies, software, and equipment that can improve the company's capabilities, enhance print quality, and reduce production costs. Strategic investments in technology can provide a competitive edge.</p><p>· <strong>Customer Engagement:</strong> Collaborating closely with customers and sales teams, the manager helps understand client needs and preferences. By offering design and prepress solutions that align with customer requirements and market trends, the manager contributes to customer loyalty and repeat business, which is vital for long-term success.</p><p>· <strong>Cost Management:</strong> Managing the budget for design and prepress operations is part of the manager's role. This includes controlling expenses related to software licenses, equipment maintenance, and staffing. Effective cost management contributes to the company's profitability and strategic sustainability.</p><p>· <strong>Talent Development:</strong> Attracting and retaining skilled designers and prepress professionals is essential for consistent high-quality output. The manager is responsible for recruiting, training, and developing a talented team. A strategically focused approach to talent management ensures that the company maintains a competitive advantage in design and prepress capabilities.</p><p>· <strong>Market Research and Trends:</strong> Keeping an eye on market trends, consumer preferences, and competitors' offerings is crucial. The manager should provide insights into emerging design and packaging trends, helping the company adapt and innovate to meet changing market demands.</p><p>· <strong>Environmental Responsibility:</strong> As sustainability becomes increasingly important, the manager can play a strategic role in implementing eco-friendly design and printing practices. This not only aligns with corporate social responsibility but also meets the demands of environmentally conscious customers, opening up new market opportunities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>· BS/BA as basic education, Degree in Graphic Design/Fine Arts, Printing or its equivalent.</p><p>· 10-15 years work experience in Offset Printing of mono cartons, production house, graphic designs and illustrations and similar capacity or role in a communication arts environment.</p><p>· Must have an extensive background in software design or hardware and graphic design related with a strong technical background in handling emerging technologies in new media.</p><p>· Software applications; Application / Hands on : Illustrator (2019 latest version)</p><p>o Adobe Photoshop</p><p>o Adobe Acrobat PDF</p><p>o Esko Viewer & Esko 3D Viewer</p><p>o Must have an extensive background in graphic design related software and hardware.</p><p>· Understanding of Pre-press software (additional preference)</p><p>o Plato – for multi – ups</p><p>o Esko for trapping & Checking</p><p>o Art Pro (old Version) for checking old files or Artpro+</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Join us at Miral Experiences!</strong></p><br><p>Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.</p><br><p>We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.</p><br><p><strong>Role Overview</strong></p><br><p>Are you passionate about creating impactful learning experiences and helping people reach their full potential? Miral is seeking a <strong>Talent Development Lead</strong> to drive our learning and development strategy, empowering colleagues across our world-class attractions and experiences.</p><br><p>In this role, you will collaborate closely with HR Business Partners, business leaders, and key stakeholders to identify learning needs, design innovative development solutions, and deliver engaging learning experiences that support business objectives. You will play a key role in fostering a culture of continuous learning, growth, and excellence across the organization.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Stakeholder Management</strong></p><br><ul><li>Partner with HR Business Partners and business leaders to understand departmental and park-specific learning requirements.</li><li>Build strong relationships with stakeholders through regular engagement, park visits, and special events.</li><li>Ensure learning initiatives are aligned with business priorities and organizational goals.</li></ul><p><strong>Learning & Development</strong></p><br><ul><li>Manage the end-to-end learning cycle, including:</li><li>Learning Needs Analysis</li><li>Program Design & Development</li><li>Training Delivery & Facilitation</li><li>Evaluation and Continuous Improvement</li><li>Deliver engaging and impactful workshops focused on technical, knowledge-based, and soft-skill development for employees at all levels.</li><li>Design and develop innovative online learning content using tools such as <strong>Articulate</strong> and <strong>VYond</strong>.</li><li>Launch and manage learning solutions across platforms including <strong>Viva Engage, Loop, LMS, and Microsoft Teams</strong>.</li><li>Maintain accurate learning records and support reporting requirements.</li><li>Partner with the Talent Management team to support Individual Development Plan (IDP) implementation.</li></ul><p><strong>Supporting Talent Initiatives</strong></p><br><ul><li>Support Miral's Emiratization strategy in collaboration with the Emiratization team.</li><li>Contribute to internship programs, cross-training initiatives, and multiskilling projects.</li></ul><p><strong>What We're Looking For</strong></p><br><p><strong>Education</strong></p><br><p><strong>Essential</strong></p><br><ul><li>Diploma or Bachelor's Degree in any field</li></ul><p><strong>Preferred</strong></p><br><ul><li>Train the Trainer Certification (ATD / ISTD)</li><li>Facilitation Certification (ATD) or Coaching Certification (ICF)</li></ul><p><strong>Experience</strong></p><br><p><strong>Essential</strong></p><br><ul><li>Minimum 3 years of Learning & Development experience</li><li>Strong background in training design, facilitation, and delivery</li></ul><p><strong>Preferred</strong></p><br><ul><li><p>Experience within Hospitality, Retail, Leisure, Attractions, or Theme Park industries</p><br></li></ul><p><strong>Skills & Knowledge</strong></p><br><p><strong>Essential</strong></p><br><ul><li>Learning Needs Analysis</li><li>ADDIE Methodology</li><li>Program Design & Development</li><li>Facilitation & Training Delivery</li><li>Evaluation Models (Kirkpatrick, Phillips ROI, etc.)</li><li>Learning Management Systems</li><li>Stakeholder Management and Collaboration</li><li>Microsoft Office Suite, Outlook, and Teams</li><li>Excellent English communication skills</li></ul><p><strong>Preferred</strong></p><br><ul><li>Oracle Learning Management System (LMS)</li><li>Online content creation and authoring tools</li><li>Video, graphic design, and digital learning development tools</li></ul><p><strong>Shape the Future With Us</strong></p><br><p>At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.<br>From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do.<br>We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.</p><br><br>Miral Experiences </div>
<p>A growing business environment in Dubai offers an opportunity for a capable General Supervisor to coordinate employees, monitor daily activities, and help maintain efficient operations across assigned areas.</p>
<p>Key Responsibilities<br />
Supervise employees and coordinate daily work assignments.<br />
Allocate duties according to operational requirements and staff capabilities.<br />
Monitor attendance, punctuality, performance, and task completion.<br />
Ensure assigned activities are completed properly and within required timelines.<br />
Coordinate with different teams and departments to maintain smooth workflow.<br />
Monitor workplace conditions and report operational or safety concerns.<br />
Check the quality and completion of routine work activities.<br />
Assist in resolving day-to-day operational problems and employee concerns.<br />
Maintain daily records, checklists, attendance sheets, and activity reports.<br />
Follow up on pending tasks and ensure timely completion.<br />
Guide employees on workplace procedures, responsibilities, and safety practices.<br />
Monitor the proper use of tools, equipment, materials, and company resources.<br />
Communicate operational updates and important issues to management.<br />
Assist with staff orientation and on-the-job guidance when required.<br />
Maintain discipline, professionalism, and proper workplace conduct.<br />
Support management in improving productivity and operational efficiency.<br />
Requirements<br />
Diploma or Bachelor’s degree in Business Administration, Management, Operations, or a related field is preferred.<br />
Previous supervisory or team-coordination experience is an advantage.<br />
Freshers with relevant qualifications and strong organizational skills may also apply.<br />
Good leadership and staff-management abilities.<br />
Strong communication and interpersonal skills.<br />
Good problem-solving and decision-making skills.<br />
Ability to organize workloads and manage multiple responsibilities.<br />
Basic computer knowledge and familiarity with MS Office.<br />
Good reporting, record-keeping, and documentation skills.<br />
Responsible, organized, and able to work under pressure.<br />
Willingness to work flexible hours when operationally required.<br />
UAE/GCC experience is an advantage.</p>
<p>Suitable candidates may share their updated CV to Email: Dubaicareer2026@outlook.com</p>
<p>A growing business environment in Dubai offers an opportunity for a capable General Supervisor to coordinate employees, monitor daily activities, and help maintain efficient operations across assigned areas.</p>
<p>Key Responsibilities<br />
Supervise employees and coordinate daily work assignments.<br />
Allocate duties according to operational requirements and staff capabilities.<br />
Monitor attendance, punctuality, performance, and task completion.<br />
Ensure assigned activities are completed properly and within required timelines.<br />
Coordinate with different teams and departments to maintain smooth workflow.<br />
Monitor workplace conditions and report operational or safety concerns.<br />
Check the quality and completion of routine work activities.<br />
Assist in resolving day-to-day operational problems and employee concerns.<br />
Maintain daily records, checklists, attendance sheets, and activity reports.<br />
Follow up on pending tasks and ensure timely completion.<br />
Guide employees on workplace procedures, responsibilities, and safety practices.<br />
Monitor the proper use of tools, equipment, materials, and company resources.<br />
Communicate operational updates and important issues to management.<br />
Assist with staff orientation and on-the-job guidance when required.<br />
Maintain discipline, professionalism, and proper workplace conduct.<br />
Support management in improving productivity and operational efficiency.<br />
Requirements<br />
Diploma or Bachelor’s degree in Business Administration, Management, Operations, or a related field is preferred.<br />
Previous supervisory or team-coordination experience is an advantage.<br />
Freshers with relevant qualifications and strong organizational skills may also apply.<br />
Good leadership and staff-management abilities.<br />
Strong communication and interpersonal skills.<br />
Good problem-solving and decision-making skills.<br />
Ability to organize workloads and manage multiple responsibilities.<br />
Basic computer knowledge and familiarity with MS Office.<br />
Good reporting, record-keeping, and documentation skills.<br />
Responsible, organized, and able to work under pressure.<br />
Willingness to work flexible hours when operationally required.<br />
UAE/GCC experience is an advantage.</p>
<p>Suitable candidates may share their updated CV to Email: Dubaicareer2026@outlook.com</p>
About Jumeirah<br>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of hotels, resorts and residences across the Middle East, Europe and Asia. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with world-class hospitality, exceptional guest experiences and career opportunities that span some of the world's most recognised destinations. Whether your passion lies in hotel operations, guest experience, culinary excellence, human capital, engineering, finance or marketing, Jumeirah offers the opportunity to build a rewarding career within one of the world's leading luxury hospitality brands.<br><br>Available Opportunities<br>Jumeirah Al Naseem Assistant Events Manager Marketing Executive Senior Executive - Accounting & Finance (JHP) Senior Executive - Human Resources Senior Executive - Learning & Development Senior Executive - Plant Operations, Maintenance & Engineering (JHP) Jumeirah Al Qasr Executive - Housekeeping Senior Executive - Accounting & Finance (JHP) Senior Executive - Food & Beverage Administration Senior Executive - Information Technology (JHP) Senior Executive - Learning & Development Jumeirah Beach Hotel Assistant Manager - Human Capital Manager - Human Capital Senior Executive - Information Technology Senior Executive - Sports & Leisure Jumeirah Burj Al Arab Assistant Manager - Spa Assistant Manager - Transportation Engineering Manager (x2) Manager - Spa Jumeirah Emirates Towers Senior Executive - Finance Jumeirah Marsa Al Arab Assistant Manager - Front Office Assistant Manager - Spa Sous Chef (x2) Jumeirah Mina Al Salam Assistant Manager - Security Senior Executive - Human Resources Sous Chef Madinat Jumeirah Resort Functions Director - Emiratisation Manager - Marketing<br><br>Interested in learning more? Visit the Jumeirah booth at the Dubai Holding Al Multaqa Career Fair to meet our team, explore opportunities and discover where a career with Jumeirah could take you.