Operation Specialist Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: Tele Sales Executive – Shipping &amp; Freight Forwarding<br><br>Experience: 2–3 Years<br><br>UAE location<br><br>Salary: AED 4,000 + 5000 + commission<br><br>Nationality: Any<br><br>Gender: Any<br><br>Key Responsibilities<br><br>• Make outbound calls to prospective customers to promote freight forwarding and logistics services.<br><br>• Generate qualified leads and convert them into new business opportunities.<br><br>• Build and maintain strong relationships with new and existing customers.<br><br>• Understand customer shipping requirements and recommend suitable air, sea, and land freight solutions.<br><br>• Prepare and follow up on quotations in coordination with the operations and pricing teams.<br><br>• Maintain regular follow-ups with prospects to close sales opportunities.<br><br>• Achieve monthly and quarterly sales targets.<br><br>• Update customer interactions, sales activities, and lead status in the CRM system.<br><br>• Coordinate with internal departments to ensure smooth execution of shipments.<br><br>• Stay updated on freight rates, market trends, and competitor activities.<br><br>• Resolve customer inquiries and provide excellent customer service throughout the sales process.<br><br>Required Qualifications<br><br>• Bachelor's degree in Business Administration, Logistics, Marketing, or a related field.<br><br>• 2–3 years of Tele Sales experience in a Shipping, Freight Forwarding, or Logistics company.<br><br>• Strong understanding of Air Freight, Sea Freight, LCL/FCL, Import &amp; Export, and Customs procedures.<br><br>• Experience in lead generation, cold calling, and client acquisition.<br><br></span><br> </div>

<ul><li><p>Identify and pursue new business opportunities in assigned territories.</p></li><li><p>Generate leads through networking, exhibitions, referrals, and cold calling.</p></li><li><p>Execute sales presentations, product demonstrations, and negotiations.</p></li><li><p>Achieve assigned sales targets consistently.</p></li><li><p>Build and maintain long term customer relationships.</p></li><li><p>Provide feedback from customers to improve products and services.</p></li><li><p>Manage the entire sales cycle from inquiry to contract closure or delivery of products.</p></li><li><p>Prepare accurate quotations, proposals, and agreements.</p></li><li><p>Follow up with clients to ensure timely payments and adherence to credit terms.</p></li><li><p>Coordinate with Finance to reconcile outstanding receivables.</p></li><li><p>Coordinate with Operations for delivery schedules and after-sales support.</p></li><li><p>Support Marketing campaigns, product launches, and exhibitions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business, Marketing, Engineering, or a related field (MBA is an advantage).</p></li><li><p>3 to 5 years of sales experience in the solar trading, distribution, or industrial products industry, preferably in the UAE.</p></li><li><p>Fluency in English is required. </p></li><li><p>Proficiency in Arabic is required to effectively support and communicate with Arabic-speaking customers and stakeholders.</p></li><li><p>Strong technical and commercial acumen.</p></li><li><p>Excellent communication, negotiation, and customer relationship management skills.</p></li><li><p>Valid UAE driving license is preferred.</p></li><li><p>Willingness to travel regionally and internationally to support business growth.</p></li><li><p>Candidates must currently be based in the UAE.</p></li></ul><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Own the company's overall financial strategy, budgeting, forecasting, and long-range planning</p><p>Manage cash flow and working capital across cross-border operations (UAE + Egypt), including currency risk and repatriation of funds</p><p>Oversee import/trade finance — LCs, supplier payment terms, customs duties, and cost-of-goods tracking for imported medical/aesthetic inventory</p><p>Prepare monthly, quarterly, and annual financial statements and board reporting packages</p><p>Ensure compliance with UAE VAT, Egyptian tax law, and any relevant free-zone/customs regulations</p><p>Lead pricing and margin analysis for distribution deals and new product line negotiations (e.g. injectable/device distribution agreements)</p><p>Build and manage relationships with banks, auditors, and financial institutions</p><p>Develop and enforce internal financial controls, approval workflows, and fraud-prevention measures</p><p>Manage inventory financing and stock valuation for a trading/distribution business model</p><p>Support due diligence and structuring for new supplier/distributor partnerships</p><p>Build out the finance team as the company scales (AP/AR, accountants, controllers)</p><p>Provide financial risk assessment for litigation, receivables, and debt recovery matters</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Finance, Accounting, or Economics (required)</p><p>CPA, ACCA, CFA, or CMA certification (strongly preferred)</p><p>MBA is a plus, especially with a finance or international business focus</p></div>

<p>The HR Admin supports daily HR and administrative operations within the Facility Management division, ensuring smooth coordination between employees, supervisors, and management. The role handles documentation, attendance, onboarding, compliance, and general office administration. Key Responsibilities * Maintain employee files, contracts, memos, and HR records. * Handle leave requests, update records, and coordinate approvals. * Assist in scheduling interviews, collecting documents, preparing offer letters. * Prepare joining formalities, ID requests, and exit documents (EOS, clearance, cancellations). * Ensure adherence to MOHRE requirements, company policies, and company operational standards. * Support monthly payroll inputs such as attendance, overtime, deductions, and leave updates. * Track annual leave, sick leave, and emergency leave requests. * Monitor expiry dates for all company licenses, visa renewals and etc. * Manage office supplies, correspondence, filing, and general admin duties. * Assist PRO for employee visa processing and documentation. * Track issued company assets and ensure proper handover or return documentation.</p><p>Skills & Competencies * Bachelor's Degree in Human Resource, Business Administration or any related field. * Knowledge of Zoho People software and MS Office (Excel, Word). * Ability to manage multiple tasks, deadlines, and files efficiently. * Understanding of UAE Labour Law and MOHRE procedures. * Attention to detail and maintain high confidentiality of all company information & employee records.</p>

<p>Position Title: Finance Assistant Manager Employment Type: Full Time Salary AED: up to 12,000 inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based freight-forwarding firm for global logistics with expertise on high-value, fragile and time-sensitive cargo worldwide. Job Description: • Prepare and support monthly, quarterly, and annual financial reporting, budgeting, forecasting, and variance analysis. • Oversee day-to-day finance operations including Accounts Payable, Accounts Receivable, Payroll, General Ledger, and cash flow management. • Ensure compliance with accounting standards, internal controls, audits, tax regulations, and corporate financial policies. • Drive financial analysis, process improvements, cost optimization, and finance-related system or business improvement projects.</p><p>Qualifications: • Bachelor’s degree in finance, Accounting, Economics, or a related discipline. • Minimum 5 years of finance/accounting experience, preferably within freight forwarding, logistics, shipping, supply chain, or multinational service companies. • Must have strong knowledge of IFRS/accounting principles, budgeting, forecasting, financial analysis, UAE VAT, and internal controls. • Must have hands-on experience with Oracle together with advanced Excel with strong communication skills with the ability to present financial information to non-finance stakeholders and manage multiple priorities.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>SENIOR LEAD CONSULTANT – SERVICENOW (12-Month Contract)</b><br></p><br><p><b>Role Overview</b><br></p><br><p>We are seeking a highly experienced Senior Lead Consultant – ServiceNow to drive transformation and platform strategy initiatives within a large enterprise environment. The ideal candidate will bring deep ServiceNow expertise, strong consulting capabilities, and experience leading complex digital transformation programs.<br></p><br><p><b>Key Responsibilities</b><br></p><br><ul><li><span>Lead ServiceNow platform strategy, roadmap development, and transformation initiatives.<br></span></li><li><span>Oversee implementation and optimization of ServiceNow modules including ITSM, ITOM, ITAM, HRSD, and SecOps.<br></span></li><li><span>Collaborate with cross-functional teams to ensure alignment with enterprise architecture and business objectives.<br></span></li><li><span>Drive integration efforts with SAP/ERP systems and other enterprise platforms.<br></span></li><li><span>Provide strategic guidance on leveraging AI platforms within the ServiceNow ecosystem.<br></span></li><li><span>Engage with senior stakeholders to support decision-making and program governance.<br></span></li><li><span>Ensure delivery excellence across large-scale transformation programs.<br></span></li><li><span>Required Experience &amp; Skills<br></span></li><li><span>10–15+ years of experience in IT, operations, or consulting.<br></span></li><li><span>Strong hands-on and strategic experience with ServiceNow.<br></span></li><li><span>Proven track record in large-scale transformation programs.<br></span></li><li><span>Experience working with Oil &amp; Gas or major GCC/UAE enterprises (preferred).<br></span></li><li><span>Familiarity with AI platforms, SAP/ERP integrations, and enterprise architecture.<br></span></li><li><span>ServiceNow certifications such as CSA or CIS (highly preferred).<br></span></li><li><span>SAFe certification is an added advantage.<br></span></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>. Coordinate export shipments by air, sea, and land from booking to delivery.</p><p>. Prepare and verify export documentation, including invoices, packing lists, AWB/BL, and customs documents.</p><p>. Communicate with customers, overseas agents, shipping lines, airlines, and transport providers to ensure smooth shipment execution.</p><p>. Track shipments and provide timely updates to clients.</p><p>. Generate new business through cold calling, networking, and client visits.</p><p>. Prepare freight quotations, negotiate rates, and follow up to secure new business.</p><p>. Build and maintain strong relationships with existing and prospective customers.</p><p>. Coordinate with the operations team to ensure excellent customer service and timely delivery.</p><p>.Resolve customer inquiries and operational issues professionally.</p><p>.Maintain accurate customer, shipment, and sales records in the company's ERP/CRM system.</p><p>.Stay updated on market trends, freight rates, and industry developments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>. Bachelor's degree or equivalent.</p><p>. 6 M–1 years of experience in freight forwarding, logistics, or a related field (preferred).</p><p>. Good knowledge of export documentation and international shipping procedures.</p><p>. Strong communication, negotiation, and customer service skills.</p><p>. Proficiency in Microsoft Office and logistics/ERP software.</p><p>. Self-motivated, organized, and able to manage both operational and sales responsibilities.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Identify and develop new business opportunities across various industries in the UAE.</p></li><li><p>Generate qualified leads through cold calling, networking, referrals, LinkedIn, site visits, and other sales activities.</p></li><li><p>Schedule and conduct client meetings to understand customer requirements and present Greenloop's services.</p></li><li><p>Promote sustainability initiatives and educate clients on environmentally responsible waste management practices.</p></li><li><p>Prepare quotations, proposals, presentations, and commercial offers.</p></li><li><p>Negotiate contracts and successfully close new business opportunities.</p></li><li><p>Achieve and exceed assigned monthly and annual sales targets.</p></li><li><p>Develop and maintain strong relationships with existing and prospective clients.</p></li><li><p>Follow up on inquiries and maintain an active sales pipeline using CRM tools.</p></li><li><p>Collaborate with the Operations and Customer Service teams to ensure seamless service delivery.</p></li><li><p>Monitor market trends, competitor activities, and emerging business opportunities.</p></li><li><p>Represent Greenloop at exhibitions, networking events, and industry conferences when required.</p></li><li><p>Submit daily activity reports, weekly sales updates, and monthly performance reports.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Environmental Science, or a related field.</p></li><li><p>2–5 years of business development or B2B sales experience in the UAE.</p></li><li><p>Experience in waste management, environmental services, recycling, industrial services, logistics, or facility management will be an advantage.</p></li><li><p>Valid UAE Driving License is preferred.</p></li></ul><p></p></section>

Your Job Guardian Glass is seeking you to become our next Production Shift Supervisor – Coating Line at our Glass Coating Operations in Ras Al Khaimah, UAE. As a Production Shift Supervisor, you will lead a rotating shift team of operators and technicians on our coating production lines. You will help deliver safe, reliable, high-quality production by setting clear expectations, coaching the team, maintaining operating discipline, and ensuring daily priorities are achieved. This role requires strong shop-floor leadership, practical manufacturing experience, and the ability to coordinate with maintenance, quality, engineering, planning, warehouse, and EHS teams to resolve issues and improve performance. If you are looking to lead people, strengthen operating discipline, and create value in a dynamic glass manufacturing environment, Guardian is the place for you! This role works a rotating shift pattern.<br>Our Team You will join the Guardian Glass RAK Coater Operations team, working in a fast-paced manufacturing environment focused on safety, quality, uptime, productivity, and continuous improvement. Our supervisors play a key role in building teamwork, coaching employees, supporting problem solving, and ensuring smooth communication between shifts and support teams.<br>What You Will DoLead shift operations to meet safety, quality, production, and delivery goals. Promote a strong safety culture by ensuring compliance with EHS requirements, safe work practices, PPE, and equipment isolation procedures. Supervise daily coating line activities, including start-up, shutdown, product changeovers, process checks, inspection, packaging coordination, and shift handover. Monitor production performance, quality results, downtime, scrap, and team performance; take timely action when standards are not met. Coordinate with maintenance, quality, engineering, planning, warehouse, and EHS teams to resolve operational issues and improve line reliability. Coach, train, and develop operators and technicians through clear expectations, feedback, and on-the-job support. Ensure accurate shift reporting, production records, downtime updates, quality observations, and timely escalation of safety, quality, or equipment concerns. Support continuous improvement initiatives to improve safety, quality, productivity, cost, and employee capability.<br>Who You Are (Basic Qualifications) Bachelor’s degree or diploma in Engineering, Manufacturing, Production, Industrial Technology, or a related technical field. Previous experience in manufacturing, continuous process operations, glass processing, coating, automotive, solar, or a similar industrial environment. Proven experience leading, supervising, or coordinating operators, technicians, or shift teams. Strong practical understanding of production equipment, process control, quality standards, troubleshooting, and standard operating procedures. Ability to use production reports, quality data, downtime information, and KPIs to guide daily decisions and improve performance. Experience leading safe work practices in an industrial environment, including permits, PPE, hazard identification, and equipment isolation. Strong communication skills with the ability to lead shift meetings, give feedback, complete handovers, and coordinate across departments. Fluency in English. Ability to work a rotating shift pattern, including day and night shifts.<br>What Will Put You Ahead Experience in glass manufacturing, coating lines, thin-film coating, vacuum coating, mirror coating, or similar high-precision production processes. Experience with production systems, dashboards, downtime tracking, quality reporting, or structured problem-solving tools. Experience supporting maintenance activities, planned shutdowns, equipment readiness, or reliability improvement work. Demonstrated success improving safety, quality, productivity, cost, or team capability in a manufacturing environment.<br>Who We Are As a Koch company, Guardian Glass is one of the world’s largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You’ll find our glass in homes, offices and cars and in some of the world’s most iconic projects. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Captain for Self-Propelled Cutter Suction Dredger</p><br><br><p>DEVELOP YOUR CAREER WITH INDUSTRY LEADERS</p><br><p>NMDC Group is always looking for talented individuals to join our team. We know that our people are fundamental to our success as a business, which is why we support their career development and personal wellbeing in every way we can.</p><br><p>NMDC Group offers an environment where every employee can thrive and reach their professional potential. Nothing is more important to us than ensuring every employee feels valued and respected in their roles, and able to progress in their career through training, mentorship, and educational opportunities.</p><br><p>With a wide range of attractive employee benefits and competitive salaries, we have created a workplace defined by its culture, and made by its people. If you have a passion for EPC and marine construction and want to work on some of the region’s most exciting projects, find your next challenge with us.</p><br><br>Responsibilities:<br><ul><li><span>Responsible for the safe, efficient and compliant command and navigation of the Self-Propelled Cutter Suction Dredger (SPCSD) during dredging, sailing, maneuvering, berthing and unberthing operations.</span></li><li><span>Ensure overall command of the vessel in accordance with company policies, Flag State requirements, Class rules, ISM Code, COLREGs and applicable local/international maritime regulations.</span></li><li><span>Plan and execute vessel movements, dredging transits and operational activities in coordination with the Dredging Superintendent, Project Management and Marine Operations teams.</span></li><li><span>Maintain effective bridge watchkeeping, navigational safety and passage planning, including electronic navigation, chart management, position monitoring and route assessment.</span></li><li><span>Take direct command during critical maneuvers, restricted visibility, adverse weather, heavy traffic, close-quarter situations and complex dredging-area movements.</span></li><li><span>Coordinate closely with the Dredge Master/Chief Officer, Chief Engineer and dredging/technical teams to ensure safe integration of marine, propulsion and dredging systems.</span></li><li><span>Supervise the vessel's self-propulsion, steering, thruster and anchoring operations, ensuring that maneuvering capabilities are fully understood and safely utilized.</span></li><li><span>Ensure safe positioning and movement of the SPCSD during cutter-head deployment, dredging, swing operations, spud/anchor handling and relocation between dredging areas.</span></li><li><span>Monitor vessel stability, trim, draught, freeboard and loading conditions throughout dredging and transit operations, taking corrective action where required.</span></li><li><span>Ensure compliance with project-specific dredging plans, exclusion zones, underwater obstructions, pipelines, cables, structures, navigation channels and other site constraints.</span></li><li><span>Maintain continuous situational awareness of surrounding traffic and coordinate with VTS, port authorities, pilots, tugs, support vessels and other project craft as required.</span></li><li><span>Lead emergency preparedness and response onboard, including fire, flooding, collision, grounding, man-overboard, loss of propulsion/steering and abandon-ship situations.</span></li><li><span>Ensure effective implementation of the vessel's Safety Management System, Permit-to-Work procedures, toolbox meetings, risk assessments and Stop Work Authority.</span></li><li><span>Conduct regular inspections of navigation equipment, lifesaving appliances, firefighting equipment, communication systems and other critical marine safety equipment.</span></li><li><span>Ensure accurate maintenance of deck, bridge, navigation, safety and statutory records, logbooks, checklists, permits and operational reports.</span></li><li><span>Liaise with Flag State, Class, Port State Control, Marine Warranty Surveyors, project representatives and other authorities during inspections, audits and certification activities.</span></li><li><span>Supervise and mentor deck officers, marine crew and junior personnel, promoting strong safety culture, discipline, teamwork and professional standards onboard.</span></li><li><span>Monitor crew competence, certification, familiarization and training requirements and ensure adequate manning and watchkeeping arrangements for all operations.</span></li><li><span>Participate in incident, near-miss and non-conformity investigations, identify root causes and implement corrective and preventive actions.</span></li><li><span>Review weather, tide, current, sea-state and operational forecasts and determine safe operating limits for dredging, navigation and vessel relocation.</span></li><li><span>Maintain close coordination with the Chief Engineer regarding propulsion, power generation, steering, thrusters and other systems critical to safe navigation.</span></li><li><span>Ensure effective communication between bridge, engine room, dredging control room, deck teams and shore management during all critical operations.</span></li><li><span>Contribute to mobilization, commissioning, sea trials and operational readiness of the SPCSD, including verification of navigation, propulsion, communication and safety systems.</span></li><li><span>Demonstrate strong knowledge of modern integrated bridge systems, DP/positioning or assisted-positioning systems where fitted, ECDIS, radar/ARPA, AIS, GMDSS and vessel automation systems.</span></li><li><span>Ensure operational decisions consistently priorities personnel safety, environmental protection, vessel integrity and compliance while achieving project production and schedule requirements.</span></li></ul><br>Qualifications:<br><p>Certified Master(unlimited) license as per STCW convention.</p><br><p>Advanced &amp; Basic STCW trainings.</p><br><p>Medical certificate as per MLC.</p><br><p>Minimum 10 years' experience on Cutter Suction Dredgers.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><ul><li>Oversee the daily Operations of the Front Desk.</li><li>Coach, lead, guide and direct the efforts of the team of Reception Agents.</li><li>Provide support to Front Desk Manager in the daily operational duties.</li><li>Consistently offer friendly, engaging and a service culture that contributes positively to the service provided within our brands.</li><li>Adhere to the established financial guidelines and control all costs.</li><li>Regularly review „Open Balance‟ report and ensure that guests in-house have sufficient deposit to cover for their estimated total charges upon departure.</li><li>Verify and imprint credit cards for authorization/completion/sale using electronic acceptance methods.</li><li>Overlook the operational house bank.</li><li>Perform accurate, moderately complex arithmetic functions using acceptable electronic device; including corrections and adjustments in guest folio.</li><li>Maintain an accurate filing system.</li><li>Liaise with Front Desk Heartists on all outstanding bills and ensure full payment of departing guests.</li><li>Ensure that the hotel credit policies are adhered to at all times.</li><li>Perform daily “bucket check report” against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached.</li><li>Ensure that team members and one’s cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault.</li><li>Review all reservations, assign room blockings</li><li>Constantly check reservations to ensure room availability and special blockings are handled correctly.</li><li>Perform registration process by obtaining data from guest and by observing the established guidelines.</li><li>Check all transactions performed by Front Desk Heartists during shift and countersign on designated space in the registration card signifying approval.</li><li>Ensure that repeat guests are pre-registered, when necessary.</li><li>Update and maintain guest history/profile of all guests.</li><li>Overlook and drive ALL loyalty and guest recognition programs.</li><li>Manage the submission of all local government requirements/information concerning hotel guests.</li><li>Manage the strict control of room keys.</li><li>Ensure that all rooms which are due to check-out are checked and the daily housekeeping discrepancy reports are resolved.</li><li>Promotes and follows a safe work environment.</li><li>Promotes and leads a service driven, results driven work environment.</li><li>Follows departmental SOP‟s (Standard Operating Procedures) including all safety policies.</li><li>If required, oversee the daily Operations of the Kids Club and Health Club.</li><li>Promote all hotel services, offers and facilities and their operating hours.</li><li>Lead guest recovery efforts across the resort, ensuring all guest concerns are acknowledged, resolved and followed up in accordance with Fairmont's Guest Recovery framework.</li><li>Personally engage with VIPs, Handle with Care guests and guests requiring special attention.</li><li>Act as Manager on Duty, representing Executive Management during assigned shifts.</li><li>Coordinate hotel operations across Front Office, Housekeeping, Engineering, Security, Food &amp; Beverage and Recreation.</li><li>Lead emergency responses and critical incidents following hotel procedures.</li><li>Respond to accidents and incidents.</li><li>Ensure operational continuity during peak periods and major events.</li><li>Drive compliance with Fairmont Brand Standards and LQA requirements.</li><li>Conduct quality inspections throughout the resort.</li><li>Monitor and manage ALICE Service Delivery and Recovery tickets.</li><li>Ensure timely completion of guest requests.</li><li>Review outstanding tickets and follow up with departments.</li><li>Drive upselling opportunities.</li><li>Minimize rebates and billing discrepancies.</li><li>Monitor compensation and goodwill gestures.</li><li>Other tasks as assigned.</li></ul><br>Qualifications<br><br><ul><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>Degree or Diploma in Hospitality Management is an asset.</li><li>Fluency in English, secondary language preferred</li><li>Minimum of 1 year previous proven supervisory position or equivalent.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li><li>Knowledge of Opera/Opera Cloud Property Management System an asset.</li><li>Strong guest service orientation and training skills background required.</li><li>Ability to work independently and prioritize responsibilities.</li><li>Experience with a Hotel loyalty program an asset.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><strong><u>The Opportunity</u></strong><br> <br> <span>Develop and implement effective sales strategies to achieve overall business objectives, including sales growth and market share expansion, while maintaining an optimal mix and quality of business. Identify and capitalize on new Bancassurance opportunities with both existing and prospective banking partners. Lead, coach, and effectively manage a team of Sales Managers, Insurance Advisors/Specialists, and Relationship Managers to deliver agreed objectives across designated banking partnerships.</span><br><p><span>This opportunity will be located on Dafza and Dubai hills officer, alternatively. </span></p><br><br> <br> <br><strong><u>Key Responsibilities</u></strong><br> <br> <ul><li>Oversee and drive the overall insurance business within designated banking partners across all product lines, including Term Life, Accident &amp; Health (A&amp;H), Variable Universal Life (VUL), and any future lines of business.</li><li>Develop and execute strategic initiatives to achieve sales, profitability, and market share objectives while ensuring a sustainable and high-quality business portfolio.</li><li>Lead, mentor, coach, and support Insurance Advisors/Specialists (IA/IS) and Relationship Managers (RMs) to maximize performance and enhance customer outcomes.</li><li>Identify, evaluate, and secure new Bancassurance partnerships and business opportunities within the assigned territory.</li><li>Explore and develop new distribution channels, customer segments, and industry verticals to accelerate business growth.</li><li>Ensure full alignment with MetLife's strategic priorities and effectively communicate and implement these objectives across the team.</li><li>Promote a culture of excellence by ensuring adherence to sales quality standards and best practices across pre-sales, sales, and post-sales activities.</li><li>Foster collaboration and knowledge sharing by promoting best practices internally and across partner organizations.</li><li>Build strong relationships with management and cross-functional teams to develop efficient processes and customer-centric solutions that position MetLife as the preferred insurance partner.</li><li>Collaborate closely with Operations and other support functions to ensure service level agreements (SLAs) and operational standards are consistently achieved.</li><li>Maintain the highest standards of regulatory and corporate compliance, including adherence to reporting requirements, screening procedures, record retention policies, and all applicable compliance training and governance standards</li></ul><br> <br> <br><strong><u>Required Qualifications</u></strong><br> <br> <ul><li>MBA or equivalent academic qualification, with a strong foundation in business management and strategic leadership.</li><li>8 to 10 years of progressive experience within a leading Life Insurance company or Financial Institution, preferably in Bancassurance, including a minimum of 3 years of sales and relationship management experience in Oman.</li><li>Proven leadership capabilities with the ability to build, motivate, and develop high-performing teams.</li><li>Strong commercial acumen and a track record of delivering sustainable business growth and achieving ambitious sales targets.</li><li>Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.</li><li>Strong relationship and account management skills, with the ability to establish and maintain strategic partnerships.</li><li>Customer-centric mindset with a clear focus on delivering superior client experiences and business outcomes.</li><li>Excellent analytical and problem-solving skills, coupled with sound judgment and decision-making abilities.</li><li>Strong negotiation and business development capabilities, with the ability to identify growth opportunities and drive cross-selling and upselling initiatives.</li><li>Effective people management skills, with the ability to work collaboratively and successfully lead diverse and multicultural teams.</li></ul><br> <br> <br><strong><u>Preferred Qualifications</u></strong><br> <br> <ul><li>Professional insurance qualifications, such as LOMA or Chartered Insurance Institute (CII) certifications, would be considered an advantage</li><li>Advanced leadership or sales management certifications.</li><li>AI experience is preferred in sales value prop customization and propensity model.</li></ul> <br><br> </div>

<ul><li><p>Generate and complete the necessary forms for the procurement of OPEX or CAPEX items (unrelated to flowers and other floriculture products) in alignment with the Procurement Policy and Procedures.</p></li><li><p>Develop and maintain strong relationships with suppliers. This includes conducting supplier evaluations and performance assessments, negotiating contracts, and resolving issues to ensure a reliable and efficient supply chain. (Not related to flowers and other floriculture products.</p></li><li><p>&nbsp; Submit reports about supplier quality, performance, pricing, and delivery to Group Procurement Department whenever required.</p></li><li><p>Preparing PO as per Proforma, Packing List, Confirmation or Actual Invoices (Related to flowers) before or maximum on the day of shipment arrival. For CAPEX, OPEX not related to Floriculture items PO as per Procurement P&P.</p></li><li><p>Maintain shipment tracking details in an Excel spreadsheet.</p></li><li><p>Submitting claims within 48 hours for international suppliers and on the same day of delivery or receipt for local suppliers.</p></li><li><p>Ensure accurate and timely pre- and post-entry requirements from inception to delivery.</p></li><li><p>Provide comparison report of office supplies to the operations Coordinator.</p></li><li><p>Assist in the preparation of cost sheets for each shipment and seek approvals after the Purchase Officer and Warehouse Assistant Manager have determined the selling price, followed by sharing the approved cost sheet with the Sales, Warehouse Team, and ADR Store.</p></li></ul><p>Ensure compliance with company procurement policies, as well as legal and regulatory requirements</p><ul><li><p>Collaborate with various departments within the organization, such as logistics, finance, and quality control, to ensure the smooth flow of materials and information.</p></li><li><p>Prepare and file all documentation such as purchase orders etc.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Min 4 years in procurement /Buyer /Purchasing </p>

<ul><li><p>Generate and complete the necessary forms for the procurement of OPEX or CAPEX items (unrelated to flowers and other floriculture products) in alignment with the Procurement Policy and Procedures.</p></li><li><p>Develop and maintain strong relationships with suppliers. This includes conducting supplier evaluations and performance assessments, negotiating contracts, and resolving issues to ensure a reliable and efficient supply chain. (Not related to flowers and other floriculture products.</p></li><li><p>&nbsp; Submit reports about supplier quality, performance, pricing, and delivery to Group Procurement Department whenever required.</p></li><li><p>Preparing PO as per Proforma, Packing List, Confirmation or Actual Invoices (Related to flowers) before or maximum on the day of shipment arrival. For CAPEX, OPEX not related to Floriculture items PO as per Procurement P&P.</p></li><li><p>Maintain shipment tracking details in an Excel spreadsheet.</p></li><li><p>Submitting claims within 48 hours for international suppliers and on the same day of delivery or receipt for local suppliers.</p></li><li><p>Ensure accurate and timely pre- and post-entry requirements from inception to delivery.</p></li><li><p>Provide comparison report of office supplies to the operations Coordinator.</p></li><li><p>Assist in the preparation of cost sheets for each shipment and seek approvals after the Purchase Officer and Warehouse Assistant Manager have determined the selling price, followed by sharing the approved cost sheet with the Sales, Warehouse Team, and ADR Store.</p></li></ul><p>Ensure compliance with company procurement policies, as well as legal and regulatory requirements</p><ul><li><p>Collaborate with various departments within the organization, such as logistics, finance, and quality control, to ensure the smooth flow of materials and information.</p></li><li><p>Prepare and file all documentation such as purchase orders etc.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Min 4 years in procurement /Buyer /Purchasing </p>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>

Job Summary:<br><br>The Store Manager is responsible for overseeing the daily operations of the telecom franchise store, driving sales performance, managing and motivating the sales team, ensuring excellent customer service, and maintaining compliance with company policies and telecom regulations. The role focuses on achieving business targets, optimizing store operations, and enhancing the overall customer experience.<br><br>Job Responsibilities:<br><br>Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers. Provide detailed information about plan features, benefits, and pricing to potential clients. Identify opportunities to enhance revenue through upselling and cross-selling of products or services. Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally. Meet quality Key Performance Indicators (KPIs) related to customer service, such as response time, resolution time, and customer satisfaction scores. Collaborate with audit teams during Internal & external audits, ensuring compliance with industry regulations. Handling of Telecommunications Regulatory Authority (TRA) audits, ensuring compliance with relevant regulations. Contribute to internal mystery shopping initiatives to assess the quality of customer interactions. Supervising the daily Store operations. Managing the workflow of the team of CSR and DM, creating team schedules and delegating tasks. Manage staff performance, monitoring the ongoing work. Responsible for all KPIs vs target for the Store as per set benchmarks. Train the employees to work efficiently to ensure smooth and continuous operations. Ensuring that business goals achievements, deadlines and performance standards are met. Compliance management, daily/monthly reporting as per format. Ensuring that the employees are following safe work practices and company standards. Set targets for team, Assess the work performance and identify areas of improvement and do OTJ training.<br><br>Experience (Yrs & Field):<br><br>3+ years’ experience in Telecom/sales.<br><br>Educational Qualification: <br><br>Bachelor’s Degree<br><br>Skills & Competencies :<br><br>Strong leadership and team management skills Experience in retail and telecom sales operations Ability to achieve sales targets and business objectives Excellent customer service and relationship management skills Strong communication and interpersonal skills Staff supervision, coaching, and performance management Inventory, stock, and store operations management Problem-solving and decision-making abilities Knowledge of telecom products, services, and promotions Sales reporting and basic analytical skills CRM and MS Office proficiency Ability to handle customer escalations and complaints Strong organizational and time management skills Result-oriented and customer-focused approach Ability to work under pressure and manage multiple priorities

Position Overview We are seeking an organized, reliable, and results-driven Delivery Manager / Supervisor to oversee daily delivery operations and ensure orders are delivered safely, accurately, and on time. The ideal candidate will have strong leadership and coordination skills, excellent attention to detail, and the ability to manage drivers, schedules, and operational challenges in a fast-paced environment. Key Responsibilities Oversee daily delivery operations and ensure all deliveries are completed safely, accurately, and on schedule. Coordinate delivery schedules, routes, drivers, vehicles, and daily workloads. Supervise, support, and motivate delivery drivers and operational team members. Monitor delivery performance, including punctuality, efficiency, customer satisfaction, and operational KPIs. Plan and optimize delivery routes to improve efficiency and reduce delays and operational costs. Ensure orders, packages, and products are handled, stored, and delivered appropriately. Monitor vehicle condition, maintenance, fuel usage, and compliance with company requirements. Manage delivery issues, delays, customer enquiries, complaints, and urgent requests professionally. Maintain accurate delivery records, schedules, reports, and operational documentation. Coordinate with warehouse, retail, sales, customer service, and management teams to ensure smooth operations. Support staff training, onboarding, performance management, and compliance with company procedures. Ensure compliance with health & safety, driving, transport, and company policies. Identify operational issues and implement practical solutions to improve service and efficiency. Assist management with delivery budgets, staffing requirements, and operational planning. Lead by example and maintain a professional, accountable, and customer-focused working environment. Requirements & Qualifications Previous experience in delivery management, logistics, transportation, warehouse operations, retail, or a similar supervisory role. Proven ability to lead and coordinate a team of drivers or operational staff. Strong organizational, scheduling, and time management skills. Excellent communication, interpersonal, and problem-solving abilities. Strong understanding of delivery operations, route planning, and logistics processes. Ability to manage multiple priorities and respond effectively to operational issues. Commercially aware with an understanding of delivery efficiency, costs, and KPIs. Strong attention to detail and commitment to accuracy and customer service. Proficient with Microsoft Office and delivery, logistics, or fleet management systems. Ability to work effectively in a fast-paced environment. Valid driving licence and relevant driving experience would be an advantage. Experience in luxury retail, jewellery, watches, hospitality, or premium goods delivery would be an advantage. Flexible to work early mornings, evenings, weekends, and public holidays as required. Fluent English required; additional languages would be an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Retail Sales Representative is primarily responsible for driving sales and ensuring exemplary customer experiences in the store. This involves maintaining high standards of cleanliness and presentation, assisting in various operational duties, and managing customer interactions professionally. They will need to support the store management in daily operations, including handling POS transactions and security protocols. Success in this role means meeting or exceeding sales targets, consistently providing high-quality service, and fostering an inviting atmosphere that encourages customer engagement and loyalty.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Store Maintenance and Customer Service</p><p><br></p><ul><li>Maintain store standards, cleanliness, and organization to ensure a positive shopping environment.</li><li>Provide high-level customer service by being knowledgeable about product categories and assisting customers professionally.</li><li>Create a positive first impression for customers with an energetic attitude and adherence to dress code.</li><li>Ensure compliance with in-store procedures regarding pricing and ticketing to protect against incorrect pricing and losses.</li><li>Provide efficient service at the cash wrap, offering gift cards and capturing customer information in the database.</li><li>Give sincere thanks to customers upon exit and invite them back to the store.</li></ul><p><br></p><p>Training and Operations</p><p><br></p><ul><li>Assist the Store Manager with day-to-day store operations including opening, closing, and coverage.</li><li>In the absence of the Store Manager, run the store ensuring security and operational standards are met.</li><li>Train new staff on Point of Sale (POS) operations and take corrective actions as needed.</li><li>Handle customer issues at the POS to maintain uninterrupted service.</li><li>Participate in store meetings and represent a positive attitude toward merchandise and the brand.</li><li>Assume and complete other duties as assigned by store management.</li></ul><p><br></p><p>Sales Goals and Compliance</p><p><br></p><ul><li>Meet or exceed weekly sales goals through effective selling techniques and customer interactions.</li><li>Attend inventories and ensure accurate counting and recording.</li><li>Adhere punctually to the designated work schedule and demonstrate flexibility in working with peers and management.</li><li>Follow company policies and procedures consistently.</li><li>Perform housekeeping duties as needed to maintain store appearance.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Expertise in customer service and engagement.</li><li>Ability to work collaboratively with store management and peers.</li><li>Proficiency in POS and inventory procedures.</li><li>Understanding and adherence to compliance and store policy standards.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High School Degree required.</li><li>1-2 years of experience in retail sales mandatory.</li><li>Strong verbal communication skills.</li><li>Capability to perform some heavy lifting and stand for long periods (minimum of 8 hours).</li><li>Behavioral competencies like possessing an eye for fashion trends and maintaining a friendly demeanor are required.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Store Manager / Assistant Store Manager is responsible for managing the overall store operations, driving sales performance, ensuring operational excellence, maintaining customer service standards, and leading the in-store team. The role requires a dynamic leader with a deep understanding of retail KPIs, people management, inventory control, and local compliance standards. The position is accountable for profitability, store performance, and team engagement.<strong>KEY RESPONSIBILITIES</strong><strong>1.</strong><p><strong>Sales &amp; Business Performance:</strong></p><br><br><ul><li>Drive and achieve monthly, quarterly, and annual sales targets and profit objectives.</li><li>Monitor store KPIs including sales target, conversion rates, UPT, ATV and footfall trends.</li><li>Identify opportunities to increase revenue through promotional strategies, upselling, cross-selling.</li><li>Analyse sales performance data and develop action plans to address shortfalls and maximize growth.</li></ul><br><strong>2.</strong><p><strong>Store Operations &amp; Compliance:</strong></p><br><br><ul><li>Ensure smooth day-to-day store operations including opening/closing procedures, cash handling, and administrative duties.</li><li>Maintain high standards of store appearance, hygiene, safety, and visual merchandising in line with brand guidelines.</li><li>Implement and enforce company SOPs including cash management, stock handling, refund/exchange policies, and loss prevention.</li><li>Ensure full compliance with local labor laws, health and safety standards, and government regulations.</li></ul><br><strong>3.</strong><p><strong>Team Leadership &amp; Development:</strong></p><br><br><ul><li>Lead, manage, and develop a team of Sales Associates, Senior Sales Associate, and Store In-Charge.</li><li>Conduct regular performance reviews, one-on-one coaching, and motivational initiatives to drive staff productivity.</li><li>Oversee staff scheduling, leave planning, and floor coverage to ensure operational continuity.</li><li>Foster a collaborative and performance-oriented team culture, recognizing high performers and managing underperformance effectively.</li></ul><strong>4.</strong><p><strong>Customer Experience &amp; Service Quality:</strong></p><br><br><ul><li>Maintain a customer-first culture by ensuring staff deliver consistent, high-quality service.</li><li>Handle complex customer issues or escalations promptly and professionally.</li><li>Train the team in product knowledge, upselling techniques, and customer interaction etiquette.</li></ul><strong>5.</strong><p><strong>Inventory &amp; Merchandising Control:</strong></p><br><br><ul><li>Monitor inventory levels, identify slow-moving or fast-moving items, and take corrective actions.</li><li>Oversee stock replenishment, stockroom organization, damage reporting, and inter-store transfers.</li><li>Ensure 100% accuracy in stock counts and coordinate periodic audits, stocktakes, and loss investigations.</li><li>Work with the merchandising and buying teams to ensure appropriate product mix and availability.</li></ul><br><strong>6.</strong><p><strong>Reporting &amp; Administration:</strong></p><br><br><ul><li>Submit timely and accurate sales reports, manpower rosters, expense summaries, and operational checklists.</li><li>Track key performance data and prepare monthly dashboards.</li><li>Maintain proper records of store expenses and petty cash.</li><li>Liaise with HR for staffing requirements, disciplinary actions, and grievances.</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Description:</strong></p><br><p>The College of Humanities and Social Sciences is recognized as one of the nation’s leading colleges in the humanities and social sciences. It serves a diverse community of more than 4,000 students and employs over 200 faculty and staff members representing a wide range of cultural and professional backgrounds. The College is committed to academic excellence, innovative research, and meaningful community engagement. To support its financial and operational objectives, the College is seeking a highly motivated and detail-oriented Assistant Financial Officer to join the Dean’s Office. The successful candidate will provide financial and administrative support to the College’s operations, contributing to effective financial planning, budget management, and compliance with institutional policies and procedures. Job Summary: The Assistant Financial Officer supports the financial management and day-to-day fiscal operations of the College. Working closely with the Financial Officer and the Dean’s Office, the role assists in budget preparation and monitoring, financial reporting, procurement and payment processes, reconciliation of accounts, and ensuring compliance with university financial regulations. The position also provides financial guidance to academic and administrative units, supports resource planning, and contributes to the efficient and effective management of the College’s financial operations. • Preparing and following up on all financial transactions for the organizational unit and ensuring their implementation in the financial system. • Coordinating and communicating with other departments regarding all financial transactions received by the organizational unit that require the approval of the direct supervisor and reviewing them before final approval. • Auditing financial transactions received by the organizational unit. • Supervising the preparation of the organizational unit's budget and submitting it for approval. • Monitoring the organizational unit's budget items periodically and making transfers as needed. • Preparing and following up on the organizational unit's procurement plan. • Carrying out and following up on all procurement and service transactions for the organizational unit. • Coordinating the procedures for creating purchase requests, purchase orders, contracts, and related procurement documents. • Creating contracts, purchase orders, and financial reservations. • Implementing all financial requirements related to petty cash advances, travel tickets, compensation, and supplier invoices. • Performing any other duties related to the nature of the work as assigned. </p><br><p><strong>Minimum Qualifications:</strong></p><br><p>• Minimum 5 years of financial field experience. </p><br><p><strong>Preferred Qualifications:</strong></p><br><p>• Bachelor's degree in Finance, Accounting, Business Administration, or a related field. • Proven experience in financial operations, budgeting, and procurement. • Strong knowledge of financial systems and procurement procedures. • Excellent analytical, organizational, and problem-solving skills. • High attention to detail and accuracy. • Strong communication and interpersonal skills. • Ability to manage multiple priorities and meet deadlines. • Proficiency in Microsoft Office applications, particularly Excel. </p><br> </div>