Operation Specialist Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title: Chief Financial Officer (CFO)</b></p><p><b>Location:</b> Dubai-Based Company</p><p><b>Job Type:</b> Full-Time</p><p><b>Company Overview:</b></p><p>Berkeley Middle East is a leading education and professional training provider, offering globally recognized qualifications and career-focused programs. We are committed to delivering high-quality education solutions and supporting students in achieving international academic and professional success. As we continue to grow, we are looking for an experienced and strategic Chief Financial Officer (CFO) to lead our financial operations and support long-term business growth.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and execute financial strategies aligned with company objectives</li><li>Oversee budgeting, forecasting, and financial planning processes</li><li>Manage financial reporting, audits, and compliance requirements</li><li>Monitor cash flow, investments, and risk management strategies</li><li>Provide financial insights and recommendations to senior management</li><li>Ensure efficient financial systems and internal controls are in place</li><li>Lead and manage the finance team to ensure high performance</li><li>Support business expansion, partnerships, and strategic decision-making</li></ul><p><br></p><p><b>Preferred Experience:</b></p><ul><li>Bachelor’s or Master’s degree in Finance, Accounting, or related field</li><li>Professional qualification such as CA, ACCA, or CMA preferred</li><li>Minimum 8–12 years of experience in senior financial roles</li><li>Experience in education sector or international business is a plus</li><li>Prior experience working in remote or multinational environments</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills:</b></p><ul><li>Strong financial analysis and strategic planning abilities</li><li>In-depth knowledge of financial regulations and reporting standards</li><li>Excellent leadership and team management skills</li><li>Proficiency in accounting software and financial systems</li><li>Strong communication and decision-making skills</li><li>High level of integrity and attention to detail</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Family Group: </b></p><br>Operations Group<p><br><b>Job Description: </b></p><br>Summary<p>In aviation refuelling operations safety is paramount as the activities involve working with a potentially hazardous product, in a potentially hazardous and challenging environment, in close proximity to other ramp service providers, people and multi-million-dollar aircrafts.</p><br><p>&nbsp;Crew Leader is to perform the duties and responsibilities of a Shift Supervisor, especially in times of Shift Supervisor leave cover or sick cover. However, on return and availability of a Shift Supervisor, the Crew Leader is expected to stand down and return to operational duties as a Refueling Operator under the supervision of a Shift Supervisor.</p><br>Responsibilities<p>To consistently demonstrate high levels of integrity, leadership and operational skills to staff and setting an example as a role model for the competencies, skills and behaviors required for this post.</p><br><p>To ensure that all customers’ aircraft are refueled safely, on time, efficiently and in compliance with the Air BP Regulations and Standards, the DIA Charter, and the Airport Ramp Safety rules.</p><br><p>To regularly perform normal operational tasks including refueling and depot operations, especially during peak hours of activity and as cover for operators on sick / holiday leave.</p><br><p>To continuously seek ways to improve levels of performance and efficiency while reducing costs by optimizing the use of equipment, facilities, staff, technology and training and without compromise HSE principles and practices.</p><br><p>To immediately respond to all emergencies and when required lead an emergency team by following the guidelines and procedures detailed in the emergency manual, including appropriately collaborating closely with other emergency authorities, until more senior management staff is present.</p><br><p>To be genuinely committed to all HSE regulations and consistently demonstrate real care for personal health, site safety and the environment in daily operations. To actively apply HSE practices and seek opportunities to prevent themselves, colleagues, and the environment from being harmed in any way. This HSE single-mindedness is to be applied in actions as well as by words and thus demonstrating HSE as a core value.</p><br><p>Permit Authority – to perform as one of Air BP’s authorized signatories capable of issuing work permits and ensuring safe workplace environment for others including 3rd parties carrying out construction, maintenance or repair works within the depot.</p><br><p>To actively ensure all important communications (Technical bulletins, Safety Flashes, HSES and Operations Circulars) are clearly communicated to all staff and that these communications are thoroughly understood, with particular emphasis to HSE, customers, stakeholders and operations efficiency.</p><br><p>To proactively contribute to maintaining excellent relationships with customers and stakeholders by demonstrating a professional attitude, maintaining good communications and deploying excellent service skills at all times.</p><br><p>To immediately and accurately report all customer-related incidents, including delays, so that the Airport Terminal Manager and marketing team can take proactive action as necessary.</p><br><p>To maintain a timely and accurate log of all customer communications (face to face, phone calls and emails) and other relevant parties.</p><br><p>To be one of Air BP’s authorized trainers and undertake to ensure personnel training records are accurately maintained and updated.</p><br><p>To actively pursue personal development in competencies, skills and behaviors, identifying skills gaps seeking solutions to fill these gaps.</p><br><p>To actively supervise, train and mentor staff and actively encourage their development to ensure a highly skilled, flexible, HSE Minded and well-motivated team.</p><br><p>To maintain good communications with Air BP marketing team and respond promptly to requests for information.</p><br><p>To ensure appropriate induction and work permits are completed to control visitors and 3rd Parties visiting or working on the site.</p><br><p>To perform relief Supervisors duties at any Air BP Aviation Terminal and if necessary take direct control of a small terminal when instructed to do so.</p><br><p>Provide assistance to the ATM &amp; Maintenance Supervisor in maintaining a planned maintenance system for all plant equipment and vehicles. Lead or direct operational staff to complete planned maintenance and repair of plant and equipment, on time and in full.</p><br><p><b>SHARED ACCOUNTABILITIES</b></p><br><p>Liaise with other Shift Supervisors to ensure effective communication between shifts of pertinent issues, and handover of cash and stocks.</p><br><p>Maintain staff relations and disciplinary procedures in accordance with the company Employee Relations Manual and Conditions Of Employment.</p><br><p>To ensure that stocks of fuel, additives, spare parts and other consumables are maintained at adequate levels to ensure business continuity.</p><br><p>To ensure that all quality control and routine inspection and maintenance work is carried out in accordance with procedures and accurately documented.</p><br><p>To ensure that all documentation and records relating to stocks, sales, quality control, periodic tests and checks are maintained up to date and organized.</p><br><p><b>Special Characteristics: Activity</b></p><br><p>Working with a culturally diverse group of people</p><br><p>Cultural understanding and sensitivity is a crucial aspect of understanding the way business is conducted in this part of the world.</p><br><p>The role is quick paced and demanding with regular challenges and job pressures, requiring a calm and methodical approach together with the ability to make safe and effective decisions.</p><br><p>The Crew Leader must possess excellent management and communication skills in order to handle all situations.</p><br><p>Although this particular job is carried out all over the world for Air BP, the Middle East is unique, given the extremely high temperatures (40-50 deg.C) for approximately half the year. Despite these very difficult conditions, staff must maintain the high standards set out in the Air BP Regulations, in terms of HSE, Operations, Quality and Customer Service.</p><br><b>Requirements</b><p>From 3 to 5 years of experience as aviation operator.</p><br><p>A minimum of 3 years of experience as a Refueling Operator.</p><br><p>A minimum of 6 months experience in shadowing supervisor duties.</p><br><p>Bachelor degree/Equivalent in Engineering or technical field background.</p><br><p>Excellent communication, leadership and management skills.</p><br><p>Basic Accounting.</p><br><p>Fluent spoken English and good written English.</p><br><p>Good computer skills, especially Microsoft Office and Outlook.</p><br><p>Valid local UAE driving license, heavy-duty license will be an advantage.</p><br><p>Skills: Strong on Air BP Competencies: Interpersonal Understanding, Personal Impact and Influence, Bias for Action, Decision Making and Judgement, Managing Time and Pressure, Teamwork, Leadership, Coaching and Development.</p><br><p>Very HSE minded.</p><br><p>Thorough understanding of Air BP’s Regulations for Refueling and Quality Control, and local HSE Policies, Commitments and Expectations.</p><br><p><br><b>Travel Requirement:</b></p><br>No travel is expected with this role<p><br><b>Relocation Assistance:</b></p><br>This role is not eligible for relocation<p><br><b>Remote Type:</b></p><br>This position is not available for remote working<p><br><b>Skills:</b></p><br>Maintenance Planning, Maintenance Scheduling, Operations readiness planning, Operations turnaround coordinating, Operations Turnaround Preparation, Site operating procedure development, Turnaround common process, Turnaround Planning, Turnaround pre-start-up assurance, Turnaround Scheduling, Turnaround scoping, Work Packaging<p>​<br><b>Legal Disclaimer:</b></p><br><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.&nbsp;Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,&nbsp;please&nbsp;contact us.<br>If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p><br> </div>

???? We're Hiring: Mechanical Engineering Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior About UsWe are an engineering-driven organization committed to delivering innovative, reliable, and sustainable mechanical solutions across industrial, manufacturing, construction, energy, infrastructure, and technology sectors. Our multidisciplinary teams collaborate across Mechanical Engineering, Design, Manufacturing, Operations, Project Management, Quality Assurance, Health, Safety & Environment (HSE), Supply Chain, Procurement, and Executive Leadership to develop high-performance engineering solutions that drive operational excellence and business growth. The Role We are seeking an experienced Mechanical Engineering Manager to lead mechanical engineering operations, technical design, project execution, and team development. The ideal candidate will oversee engineering projects, equipment design, product development, maintenance strategies, and cross-functional collaboration while ensuring projects are delivered safely, on time, within budget, and in compliance with engineering standards. Key Responsibilities Develop and implement mechanical engineering strategies, technical standards, engineering roadmaps, and continuous improvement initiatives aligned with organizational objectives. Lead mechanical engineering projects from concept, design, analysis, and prototyping through manufacturing, installation, commissioning, testing, and lifecycle support. Collaborate with Electrical Engineering, Civil Engineering, Manufacturing, Operations, Quality Assurance, HSE, Procurement, Supply Chain, Project Management, and Executive Leadership to deliver integrated engineering solutions. Oversee the design, specification, analysis, and optimization of mechanical systems, equipment, machinery, HVAC systems, piping systems, rotating equipment, pressure vessels, structural components, and industrial assets. Review engineering calculations, technical drawings, specifications, design documentation, Bills of Materials (BOMs), and engineering change requests to ensure technical accuracy and compliance. Manage engineering resources, project schedules, budgets, procurement support, contractor coordination, and technical risk assessments to ensure successful project delivery. Conduct engineering reviews, root cause analyses (RCA), failure investigations, reliability studies, value engineering, and corrective and preventive action (CAPA) initiatives. Monitor key performance indicators (KPIs) including project delivery, engineering quality, equipment reliability, productivity, cost performance, safety compliance, customer satisfaction, and innovation outcomes. Ensure compliance with international engineering standards, ASME, API, ISO, ASTM, local regulations, HSE requirements, quality management systems, and organizational policies. Manage relationships with clients, consultants, contractors, suppliers, manufacturers, inspection authorities, and regulatory agencies to support engineering and project objectives. Drive digital transformation initiatives through Computer-Aided Design (CAD), Computer-Aided Engineering (CAE), Product Lifecycle Management (PLM), Building Information Modeling (BIM), Digital Twin technologies, artificial intelligence (AI)-powered engineering analytics, predictive maintenance, and simulation tools. Utilize engineering software such as Auto CAD, Solid Works, Inventor, CATIA, Creo, ANSYS, Autodesk Revit, ERP systems, Microsoft Office Suite, Power BI, project management software, and business intelligence platforms to monitor engineering performance and generate actionable insights. Prepare engineering reports, technical proposals, project dashboards, executive presentations, design reviews, feasibility studies, and strategic recommendations for senior leadership. Lead, mentor, and develop mechanical engineers, design engineers, project engineers, CAD specialists, maintenance engineers, and cross-functional teams while fostering a culture of technical excellence, innovation, collaboration, accountability, and continuous improvement. Requirements Bachelor's degree in Mechanical Engineering or a related engineering discipline. Master's degree or professional certifications such as Professional Engineer (PE), Chartered Engineer (CEng), Project Management Professional (PMP), Certified Maintenance & Reliability Professional (CMRP), Lean Six Sigma, or equivalent are highly advantageous. Minimum 5 years of experience in mechanical engineering, product design, manufacturing engineering, plant engineering, industrial engineering, or related roles. At least 2 years of experience managing engineering teams, technical projects, product development initiatives, or multidisciplinary engineering operations preferred. Strong understanding of mechanical design, thermodynamics, fluid mechanics, heat transfer, machine design, manufacturing processes, finite element analysis (FEA), reliability engineering, and project management. Experience with Auto CAD, Solid Works, Inventor, CATIA, Creo, ANSYS, Autodesk Revit, ERP systems, Microsoft Office Suite, Power BI, PLM systems, and engineering simulation software. Familiarity with AI-powered engineering analytics, Digital Twin technologies, Industry 4.0, additive manufacturing, IoT-enabled equipment monitoring, predictive maintenance, and smart manufacturing solutions is advantageous. Strong leadership, technical, analytical, communication, stakeholder management, budgeting, organizational, project management, and problem-solving skills. Ability to manage multiple engineering projects while balancing technical excellence, safety, regulatory compliance, quality, budgets, schedules, client expectations, and business objectives. Willingness to travel between offices, manufacturing facilities, project sites, customer locations, and supplier facilities as required. What We Offer Hybrid work arrangement with opportunities to work across engineering offices, manufacturing plants, and project sites within the United Arab Emirates. Competitive compensation package. Professional development and engineering leadership growth opportunities. Exposure to advanced engineering technologies, AI-powered design tools, digital engineering platforms, Industry 4.0 initiatives, and large-scale multidisciplinary projects. Collaborative culture focused on innovation, technical excellence, safety, accountability, and continuous improvement. Opportunity to lead high-impact engineering initiatives that shape the future of industrial innovation, infrastructure, manufacturing, and sustainable engineering solutions.

???? We're Hiring: Mechanical Engineering Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior About UsWe are an engineering-driven organization committed to delivering innovative, reliable, and sustainable mechanical solutions across industrial, manufacturing, construction, energy, infrastructure, and technology sectors. Our multidisciplinary teams collaborate across Mechanical Engineering, Design, Manufacturing, Operations, Project Management, Quality Assurance, Health, Safety & Environment (HSE), Supply Chain, Procurement, and Executive Leadership to develop high-performance engineering solutions that drive operational excellence and business growth. The Role We are seeking an experienced Mechanical Engineering Manager to lead mechanical engineering operations, technical design, project execution, and team development. The ideal candidate will oversee engineering projects, equipment design, product development, maintenance strategies, and cross-functional collaboration while ensuring projects are delivered safely, on time, within budget, and in compliance with engineering standards. Key Responsibilities Develop and implement mechanical engineering strategies, technical standards, engineering roadmaps, and continuous improvement initiatives aligned with organizational objectives. Lead mechanical engineering projects from concept, design, analysis, and prototyping through manufacturing, installation, commissioning, testing, and lifecycle support. Collaborate with Electrical Engineering, Civil Engineering, Manufacturing, Operations, Quality Assurance, HSE, Procurement, Supply Chain, Project Management, and Executive Leadership to deliver integrated engineering solutions. Oversee the design, specification, analysis, and optimization of mechanical systems, equipment, machinery, HVAC systems, piping systems, rotating equipment, pressure vessels, structural components, and industrial assets. Review engineering calculations, technical drawings, specifications, design documentation, Bills of Materials (BOMs), and engineering change requests to ensure technical accuracy and compliance. Manage engineering resources, project schedules, budgets, procurement support, contractor coordination, and technical risk assessments to ensure successful project delivery. Conduct engineering reviews, root cause analyses (RCA), failure investigations, reliability studies, value engineering, and corrective and preventive action (CAPA) initiatives. Monitor key performance indicators (KPIs) including project delivery, engineering quality, equipment reliability, productivity, cost performance, safety compliance, customer satisfaction, and innovation outcomes. Ensure compliance with international engineering standards, ASME, API, ISO, ASTM, local regulations, HSE requirements, quality management systems, and organizational policies. Manage relationships with clients, consultants, contractors, suppliers, manufacturers, inspection authorities, and regulatory agencies to support engineering and project objectives. Drive digital transformation initiatives through Computer-Aided Design (CAD), Computer-Aided Engineering (CAE), Product Lifecycle Management (PLM), Building Information Modeling (BIM), Digital Twin technologies, artificial intelligence (AI)-powered engineering analytics, predictive maintenance, and simulation tools. Utilize engineering software such as Auto CAD, Solid Works, Inventor, CATIA, Creo, ANSYS, Autodesk Revit, ERP systems, Microsoft Office Suite, Power BI, project management software, and business intelligence platforms to monitor engineering performance and generate actionable insights. Prepare engineering reports, technical proposals, project dashboards, executive presentations, design reviews, feasibility studies, and strategic recommendations for senior leadership. Lead, mentor, and develop mechanical engineers, design engineers, project engineers, CAD specialists, maintenance engineers, and cross-functional teams while fostering a culture of technical excellence, innovation, collaboration, accountability, and continuous improvement. Requirements Bachelor's degree in Mechanical Engineering or a related engineering discipline. Master's degree or professional certifications such as Professional Engineer (PE), Chartered Engineer (CEng), Project Management Professional (PMP), Certified Maintenance & Reliability Professional (CMRP), Lean Six Sigma, or equivalent are highly advantageous. Minimum 5 years of experience in mechanical engineering, product design, manufacturing engineering, plant engineering, industrial engineering, or related roles. At least 2 years of experience managing engineering teams, technical projects, product development initiatives, or multidisciplinary engineering operations preferred. Strong understanding of mechanical design, thermodynamics, fluid mechanics, heat transfer, machine design, manufacturing processes, finite element analysis (FEA), reliability engineering, and project management. Experience with Auto CAD, Solid Works, Inventor, CATIA, Creo, ANSYS, Autodesk Revit, ERP systems, Microsoft Office Suite, Power BI, PLM systems, and engineering simulation software. Familiarity with AI-powered engineering analytics, Digital Twin technologies, Industry 4.0, additive manufacturing, IoT-enabled equipment monitoring, predictive maintenance, and smart manufacturing solutions is advantageous. Strong leadership, technical, analytical, communication, stakeholder management, budgeting, organizational, project management, and problem-solving skills. Ability to manage multiple engineering projects while balancing technical excellence, safety, regulatory compliance, quality, budgets, schedules, client expectations, and business objectives. Willingness to travel between offices, manufacturing facilities, project sites, customer locations, and supplier facilities as required. What We Offer Hybrid work arrangement with opportunities to work across engineering offices, manufacturing plants, and project sites within the United Arab Emirates. Competitive compensation package. Professional development and engineering leadership growth opportunities. Exposure to advanced engineering technologies, AI-powered design tools, digital engineering platforms, Industry 4.0 initiatives, and large-scale multidisciplinary projects. Collaborative culture focused on innovation, technical excellence, safety, accountability, and continuous improvement. Opportunity to lead high-impact engineering initiatives that shape the future of industrial innovation, infrastructure, manufacturing, and sustainable engineering solutions.

<ul><li><p><em>Provide first-level support for IT incidents and service requests</em></p></li><li><p><em>Log and track issues using ITSM tools (e.g., ManageEngine)</em></p></li><li><p><em>Troubleshoot hardware, software, and network issues</em></p></li><li><p><em>Support users with system access, VPN, and email issues</em></p></li><li><p><em>Install and configure desktops, laptops, and printers</em></p></li><li><p><em>Escalate unresolved issues to relevant IT teams</em></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><em>Minimum of 2 years of experience in IT support/help desk</em></p></li><li><p><em>Bachelor’s degree or diploma in IT or related field</em></p></li><li><p><em>Good knowledge of Windows OS and Microsoft Office</em></p></li><li><p><em>Basic networking knowledge</em></p></li><li><p><em>Certifications in software development or relevant technologies (e.g., Microsoft Certified Developer, Oracle, AWS, or similar) are an advantage</em></p></li><li><p><em>Experience with ITSM tools (ManageEngine, ServiceNow, etc.)</em></p></li><li><p><em>Knowledge of Active Directory (user management)</em></p></li></ul>

<ul><li>Navigate assigned delivery routes efficiently, utilizing navigation apps and optimizing for time and fuel economy.</li><li>Load and unload packages from the delivery vehicle, ensuring items are handled with care to prevent damage.</li><li>Safely operate a delivery vehicle, adhering to all traffic laws and company safety protocols.</li><li>Deliver packages to customers' doorsteps or designated locations, obtaining signatures or proof of delivery as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is a plus, demonstrating a basic level of education.</li><li>Valid driver's license with a clean driving record is a must, ensuring safe driving practices.</li><li>Any relevant certifications, such as a defensive driving course, are an advantage.</li><li>Prior experience in delivery, logistics, or customer service is preferred, showcasing relevant industry exposure.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<ul><li><p>We are seeking an experienced Regulatory Compliance & Documentation Executive – Perfumes to manage fragrance regulatory documentation, product compliance, quality records, and international registration requirements. The ideal candidate must have hands-on experience in perfume manufacturing, a strong understanding of fragrance regulations, and an academic background in Chemistry or a related field. This role will be responsible for ensuring all perfume products meet international compliance requirements, including IFRA standards, ingredient documentation, safety requirements, and country-specific product registrations across global markets. Key Responsibility · Manage regulatory documentation requirements for perfume products across global markets. · Ensure perfume products comply with global fragrance regulations, regulatory standards, and market-specific requirements across international export destinations. · Coordinate and complete product registration processes with distributors, regulatory partners, and relevant authorities. · Prepare, submit, and maintain product registration dossiers and compliance documentation. · Maintain product technical files, including formulations, ingredient declarations, certificates, and regulatory records. · Support new product launches by ensuring all compliance requirements are completed before market release. · Stay updated on changes in fragrance regulations, industry standards, and regulatory requirements. · Ensure perfume formulations comply with IFRA Standards and applicable fragrance safety requirements. · Review fragrance formulas, raw material information, and compliance requirements. · Maintain and manage IFRA certificates, allergen declarations, SDS/MSDS, and technical documentation. · Coordinate with R&D, Quality Control, and Production teams to ensure regulatory compliance during product development and manufacturing. · Support regulatory assessments for new formulations, product modifications, and reformulations. · Prepare and maintain Incoming Oil Quality Reports, including complete batch-wise documentation. · Maintain records of incoming fragrance oils, raw materials, supplier documents, and quality certificates. · Review and maintain Certificates of Analysis (COA), specifications, and supplier compliance documents. · Ensure traceability of raw materials and finished products through accurate documentation. · Support quality audits, compliance reviews, and customer documentation requests. Maintain accurate batch records, product specifications, and manufacturing documentation. · Ensure documentation compliance with internal quality systems, GMP standards, and regulatory requirements. · Coordinate with Production, Quality, and Warehouse teams to resolve documentation gaps. · Maintain organized records for internal audits, external audits, and regulatory inspections. · Support continuous improvement of documentation processes and compliance systems. · Review product information, claims, and technical details to ensure alignment with regulatory requirements. · Coordinate with internal teams and external partners to ensure smooth execution of regulatory and documentation requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Requirements · Bachelor’s degree in chemistry, Applied Chemistry, Chemical Sciences, or a related field. · Mandatory experience in perfume/fragrance manufacturing. · 3–5 years of experience in regulatory affairs, compliance, quality documentation, or product registration within the fragrance, perfume, or cosmetics industry. · Strong knowledge of IFRA Standards, fragrance safety requirements, allergen declarations, and regulatory documentation. · Hands-on experience in perfume product registration and international compliance processes. · Knowledge of SDS/MSDS, COA, technical files, product specifications, and regulatory submissions. · Strong documentation management, analytical thinking, and attention to detail. · Ability to manage multiple projects, deadlines, and compliance requirements. · Excellent communication skills with the ability to coordinate effectively with internal teams, suppliers, distributors, and regulatory partners. What We Offer · A challenging and influential role in a dynamic, fast-paced environment. · Opportunities for daily learning and growth alongside a passionate team. · A competitive compensation package with comprehensive benefits. · Potential for career advancement within Afnan Perfumes, reflecting our commitment to employee development and global presence. Afnan Perfumes is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status.</p></li></ul>

<ul><li><p>What You Will Do</p><ul><li><p>Welcome customers and provide professional advice on EV maintenance, repairs, charging systems, and service requirements</p></li><li><p>Create service estimates and explain repair recommendations clearly and confidently</p></li><li><p>Build long-term customer relationships to enhance retention and loyalty</p></li><li><p>Coordinate with EV Technicians and workshop teams to ensure timely repair completion</p></li><li><p>Keep customers informed throughout the service process with regular updates</p></li><li><p>Promote additional services, accessories, charging solutions, and maintenance packages where appropriate</p></li><li><p>Ensure vehicles are delivered on time with a clear explanation of all work completed</p></li><li><p>Handle customer concerns professionally to achieve high customer satisfaction scores</p></li><li><p>Maintain accurate documentation and follow company policies and procedures</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required Skills to Be Successful</p><ul><li><p>Strong customer service and relationship management skills</p></li><li><p>Basic understanding of EV technology, charging systems, and EV ownership experience</p></li><li><p>Excellent communication and interpersonal skills</p></li><li><p>Strong sales and upselling abilities</p></li><li><p>Ability to explain technical information in a simple and customer-friendly manner</p></li><li><p>Good organizational and time management skills</p></li><li><p>Working knowledge of MS Office; SAP experience is an advantage</p></li><li><p>Customer-focused and results-driven mindset</p></li></ul><p>About the Team</p><p>You will join the BYD Aftersales Team within Al-Futtaim Electric Mobility, supporting customers throughout their ownership journey while helping drive the adoption of sustainable transportation across the UAE.</p><p>What Equips You for the Role</p><ul><li><p>Diploma or Bachelor's Degree in Automotive, Mechanical Engineering, Business, or a related field</p></li><li><p>2–3 years of experience as a Service Advisor or in a customer-facing Aftersales role within the automotive industry</p></li><li><p>Experience with EV or Hybrid brands is highly preferred</p></li><li><p>Strong customer handling and relationship-building skills</p></li><li><p>Good understanding of workshop operations and service processes</p></li><li><p>Excellent English communication skills; Arabic is an advantage</p></li><li><p>UAE driving license is preferred</p></li></ul><p>Why Join Us?</p><ul><li><p>Be part of one of the fastest-growing EV brands globally</p></li><li><p>Work in the future-focused electric mobility industry</p></li><li><p>Continuous learning and career growth opportunities</p></li><li><p>Join a market-leading automotive organization</p></li><li><p>Attractive salary, benefits, and long-term career prospects</p></li></ul></li></ul>

<ul><li>Coordinate and manage the end-to-end shipping process, ensuring timely deliveries and adherence to schedules.</li><li>Track inventory levels and manage stock replenishment to meet operational demands efficiently.</li><li>Collaborate with suppliers, vendors, and transportation companies to negotiate favorable terms and optimize costs.</li><li>Prepare and maintain accurate documentation for shipments, including customs forms and bills of lading.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Logistics, Supply Chain Management, or a related field to understand logistics principles and practices.</p></li><li><p>2-5 years of experience in logistics or supply chain roles, demonstrating a solid understanding of industry operations.</p></li><li><p>Certifications such as Certified Supply Chain Professional (CSCP) or Certified in Production and Inventory Management (CPIM) to showcase professional commitment.</p></li><li><p>Experience in international shipping and customs regulations to navigate complex logistics environments.<br><br></p><p><strong>Eligibility Criteria</strong></p><p>✔ Experience in construction (not design), Pipeline / Oil & Gas / EPC / Flowline / Wellhead / Brownfield / Upstream / Onshore</p><p>✔ Gulf / ADNOC experience preferred</p><p>✔ Clean-shaven policy applicable</p><p>✔ Candidates must be immediate joiners</p><p>❌ Candidates with Metro / Building / Road Infrastructure experience are not eligible</p><p>Attached JDs for your reference.<br></p><p><strong>Age Criteria:</strong></p><p>Maximum age limit is 49 years</p><p>For managerial positions, this may be extended up to 50 years if the candidate has significant Gulf experience<br></p><p><strong>Managerial and SR. Positions:</strong></p><p>A minimum of 5 years of Gulf experience in the relevant field is mandatory</p><br><p><strong>Interview Date:</strong> Mumbai - 09th Aug 2026, Sunday, Chennai - 12th Aug 2026, Wednesday & Kochi - 16th Aug 2026, Sunday - Reporting time – 08:30 AM to 12:00 PM & 2:30 PM to 3:30 PM<br></p><p><strong>Mumbai - Mirage Hotel,</strong></p><p>Mumbai International Airport Approach Road, Near Marol Aqua Metro Stn. Andheri (East), Mumbai, Maharashtra, India – 400 059.</p><p>Waiting Hall – Amber Hall<br></p><p><strong>Chennai - The Residency Towers,</strong></p><p>115, Sir Thyagaraya Road, Chennai 600017</p><p>Waiting Hall – Senator Hall<br></p><p><strong>Kochin - Crowne Plaza Kochi,</strong></p><p>XI 641A Kundanoor Junction, NH-47 Bypass</p><p>Maradu, Ernakulam, Kerala, India, 682305</p><p>Waiting Hall – Onam Hall</p></li></ul>

<ol><li><p>Responsible for controlling the flow of materials received from clients and Company Suppliers and deliver to the construction team according to Company policies and procedures.</p></li><li><p>Receive, inspect and store materials and deliver to applicable personnel on the project according to the project schedule and co-ordinate with Quality Control and Procurement Departments.</p></li><li><p>Ensure the availability of a minimum stock of regular materials.</p></li><li><p>Ensure the consistent supply of materials to the construction.</p></li><li><p>Ensure the inventory is held at minimum levels to reduce storage costs.</p></li><li><p>Responsible for receiving stocks repeated material as per norms.</p></li><li><p>Material Accounting – project & assets</p></li><li><p>Preservation & storing practices</p></li><li><p>Perpetual inventory</p></li><li><p>Annual stock taking</p></li><li><p>Annual Material handling system</p></li><li><p>Right off proposal for excess & obsolete items</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proficient in MS Office Package</p></li><li><p>Planning & Organizing</p></li><li><p>Documentation</p></li></ul><p>Working knowledge of ERP is an added advantage</p><p>Candidates having exposure to EPC Oil & Gas companies in the Middle East would be given preference.</p><p>Preferred NP – 15 Days/ 1 month/ Nil<br><br></p><p><strong>Eligibility Criteria</strong></p><p>✔ Experience in construction (not design), Pipeline / Oil & Gas / EPC / Flowline / Wellhead / Brownfield / Upstream / Onshore</p><p>✔ Gulf / ADNOC experience preferred</p><p>✔ Clean-shaven policy applicable</p><p>✔ Candidates must be immediate joiners</p><p>❌ Candidates with Metro / Building / Road Infrastructure experience are not eligible</p><p>Attached JDs for your reference.<br></p><p><strong>Age Criteria:</strong></p><p>Maximum age limit is 49 years</p><p>For managerial positions, this may be extended up to 50 years if the candidate has significant Gulf experience<br></p><p><strong>Managerial and SR. Positions:</strong></p><p>A minimum of 5 years of Gulf experience in the relevant field is mandatory<br></p><p><strong>Interview Date:</strong> Mumbai - 09th Aug 2026, Sunday, Chennai - 12th Aug 2026, Wednesday & Kochi - 16th Aug 2026, Sunday - Reporting time – 08:30 AM to 12:00 PM & 2:30 PM to 3:30 PM<br></p><p><strong>Mumbai - Mirage Hotel,</strong></p><p>Mumbai International Airport Approach Road, Near Marol Aqua Metro Stn. Andheri (East), Mumbai, Maharashtra, India – 400 059.</p><p>Waiting Hall – Amber Hall<br></p><p><strong>Chennai - The Residency Towers,</strong></p><p>115, Sir Thyagaraya Road, Chennai 600017</p><p>Waiting Hall – Senator Hall<br></p><p><strong>Kochin - Crowne Plaza Kochi,</strong></p><p>XI 641A Kundanoor Junction, NH-47 Bypass</p><p>Maradu, Ernakulam, Kerala, India, 682305</p><p>Waiting Hall – Onam Hall</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About ENBD</strong></p><br><p>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.</p><br><p><strong>Job Overview:</strong></p><br><p>As a Manager - Middle Office at Emirates NBD, your role is is responsible for overseeing investment governance functions across Group Asset Management. The role focuses on mitigating operational risk, maintaining data integrity, and monitoring investment decision-making through timely and accurate reporting. The position also drives process improvements, automation, and strategic initiatives to enhance operational resilience.</p><br><p><strong>Key Responsibilities:&nbsp;</strong></p><br><ul><li><p>Manager, Middle Office is responsible for the investment governance framework across all funds and mandates.</p><br></li><li><p>Maintain and Monitor investment guidelines in line with prospectuses and signed agreements.&nbsp;</p><br></li><li><p>Review and Report trade execution is in line with best execution and broker concentration policy</p><br></li><li><p>Report on Active and Passive breaches to Investment Governance Committee</p><br></li><li><p>Carry out daily NAV variance checks&nbsp;</p><br></li><li><p>Report on monthly TERs to Finance&nbsp;</p><br></li><li><p>Handle due diligence on new counterparties onboarding and ongoing periodic reviews.</p><br></li><li><p>Ensure SOPs are updated and signed off by</p><br></li><li><p>Ensure periodic Rebates and Trail processes are completed&nbsp;</p><br></li><li><p>Support for new business or projects.&nbsp;</p><br></li></ul><p><strong>Skills and Experience:&nbsp;</strong></p><br><ul><li><p>MBA/Post Graduation with Finance background</p><br></li><li><p>CISI IOC certification preferred&nbsp;</p><br></li><li><p>Over 5 years’ banking experience in a Investment Operations role or in a similar function</p><br></li><li><p>Strong understanding of capital market instruments</p><br></li><li><p>Knowledge of asset management functions with specific experience in Middle Office</p><br></li><li><p>Well versed with MS Excel, MS Word and MS Power Point.&nbsp;</p><br></li></ul><p><strong>There’s never been a better time to join Emirates NBD.&nbsp;</strong></p><br><p>We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.</p><br><p>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.&nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Job Purpose <br><p>Operate, monitor and control the assigned units of the plant, to process, store and export the products on specification, while maintaining Company and HSE requirements and maximizing plant yield. Operate control panels to ensure safe and proper function and that products meet the required specifications and quantities.</p><br><br><br>Job Specific Accountabilities <br><p><strong>Operational</strong><br>•&nbsp;&nbsp; &nbsp;Carry out assigned Operational work safely to assigned standards in line with Standard Operating Procedures (SOP’s).<br>•&nbsp;&nbsp; &nbsp;Log operating incidents and discuss incidents with the Supervisor to ensure efficient running of the operating units.<br>•&nbsp;&nbsp; &nbsp;Supervise / carry out routine checks on equipment for abnormalities in order to arrange for servicing and repair.<br>•&nbsp;&nbsp; &nbsp;Prepare / review the plant / equipment for maintenance to ensure accurate and proper functioning and in synchronization with other equipment and plant.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Operate related machinery &amp; equipment safely and efficiently as per Company’s standards and instructions<br>•&nbsp;&nbsp; &nbsp;Carry out duties as Auxiliary Fireman or Site Safety Officer as and when required during emergencies, as per the Facility Response Plan<br>•&nbsp;&nbsp; &nbsp;Authorize work permits, follow up on-going jobs and monitor Contractors activities ensuring adherence to safety regulations and procedures<br>•&nbsp;&nbsp; &nbsp;Ensure that all capabilities of the Integrated Control System are fully utilized to improve plant efficiency, product quality and safety.<br>•&nbsp;&nbsp; &nbsp;Supervise and perform the alterations of speeds, temperatures, pressures and flow rates as necessary for Adequate control of operations during start-ups, shutdowns and emergencies.<br>•&nbsp;&nbsp; &nbsp;Monitor control panel, diagnoses abnormal situations, initiates operational adjustments and maintains a continuous check on the operating plants. Take reading of essential instruments to ensure that equipment is operated within the specified parameters and limits.<br>•&nbsp;&nbsp; &nbsp;Ensure that chemicals to be used in the respective area are of the correct type, add various chemicals, prepare solutions, adjust and monitor dosing rates as specified while following all HSE procedures and rules.<br><strong>Safety &amp; Integrity</strong><br>•&nbsp;&nbsp; &nbsp;Operate, monitor and control the assigned work area safely &amp; efficiently, to achieve target plant yield without any hydrocarbon loss and within emission limits, and ensure effective hand-over on shift changes.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Ensure integrity functional tests, change over routines and other scheduled verification tasks are completed efficiently and maintain the appropriate records &amp; documents.<br>•&nbsp;&nbsp; &nbsp;Control/contain plant upsets and prevent minor emergencies escalating, maintaining clear communication and coordination with other Departments/Units of the plant, Company’s sites &amp; neighboring plants.&nbsp;</p><br><br><br>Minimum Qualification <br><p>Technical Diploma in relevant field or Secondary School Certificate with a vocational trade certificate in the relevant field</p><br><br><br>Minimum Experience, Knowledge &amp; Skills <br><p>6 years of experience, in Plant Operations within a large industrial plant, in the Oil and Gas industry.</p><br><p>Revenues/ Budget: As per approved financial budget<br>Direct Reports: As per organization chart<br>Indirect Reports: As per organization chart</p><br><br><br>Professional Certifications <br><p>As applicable</p><br><br><br><br><br> </div>

<p>We are looking for a proactive, organized, and dependable Reception & Administrative Coordinator to support the smooth day-to-day operations of our business. As the first point of contact for visitors, employees, candidates, and external stakeholders, you will play a key role in creating a professional workplace experience while ensuring administrative processes are managed efficiently and accurately. This role is ideal for someone who takes ownership, communicates effectively, enjoys solving problems, and can confidently manage multiple priorities in a fast-paced environment. Key Responsibilities Office & Reception Management • Manage front desk operations and welcome visitors, candidates, customers, and suppliers. • Coordinate visitor access, courier services, and general office administration. • Maintain a professional, organized, and welcoming office environment. Facilities & Operational Support • Oversee office facilities, housekeeping, pantry operations, and workplace maintenance. • Coordinate with vendors and service providers to ensure uninterrupted office operations. • Monitor and manage office supplies, inventory, and company assets. Fleet, Telecom & Administrative Coordination • Maintain records for company vehicles, registrations, insurance, servicing, and compliance requirements. • Manage telecom services, SIM allocations, employee contact records, and related documentation. • Maintain accurate operational records, trackers, and administrative databases. Employee Administration & Recruitment Support • Maintain employee records, visa documentation, and personnel files. • Support recruitment activities, interview scheduling, candidate coordination, and document collection. • Assist with employee onboarding, offboarding, and internal communication activities. Reporting & Follow-Up • Prepare routine reports, trackers, and management updates. • Ensure documentation is accurate, up-to-date, and readily accessible. • Proactively follow up on outstanding actions to ensure timely completion.</p><p>What We're Looking For • Strong common sense, sound judgment, and problem-solving ability. • A high level of ownership, accountability, and reliability. • Excellent organizational and multitasking skills. • Strong attention to detail and follow-through. • Professional communication and interpersonal skills. • Ability to work independently and manage priorities with minimal supervision. • A responsive, proactive, and service-oriented mindset. • Willingness to support urgent business requirements when necessary. Requirements • Diploma or Bachelor's Degree in Business Administration or a related field. • Minimum 2–3 years of UAE experience in reception, administration, office coordination, or a similar role. • Strong proficiency in Microsoft Office, including Excel, Word, Outlook, and calendar management. • Experience maintaining records, reports, trackers, and administrative documentation. • Excellent verbal and written English communication skills. • Experience supporting recruitment, onboarding, or HR administration is an advantage. • Available to join immediately or within a short notice period. What Success Looks Like • Tasks are completed accurately and on time with minimal supervision. • Office operations run efficiently and professionally. • Records, reports, and trackers are consistently maintained and up to date. • Employees, visitors, and stakeholders receive responsive and professional support. • Issues are identified early, communicated clearly, and resolved proactively. • The individual is trusted as a reliable coordinator who takes ownership and gets things done.</p>

<ul><li><p>Key Responsibilities</p><ul><li><p>Gather, analyse, and document <strong>business and functional requirements</strong> for e-invoicing and related banking processes.</p></li><li><p>Define <strong>business rules, data validation rules, process flows, user journeys, and exception-handling procedures</strong>.</p></li><li><p>Analyse and document <strong>error scenarios, error messages, correction, resubmission, and reconciliation processes</strong>.</p></li><li><p>Develop <strong>data mapping specifications</strong> between source and target systems and validate data requirements.</p></li><li><p>Work with technology teams to translate business requirements into functional specifications and acceptance criteria.</p></li><li><p>Analyse business processes and identify opportunities for <strong>process improvement, automation, and operational efficiency</strong>.</p></li><li><p>Support the definition of data quality, validation, audit, and compliance requirements.</p></li><li><p>Coordinate with business users, technology teams, compliance, tax, and external stakeholders to ensure requirements are clearly understood and delivered.</p></li><li><p>Support <strong>UAT, defect analysis, issue resolution, and business sign-off</strong>.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>5+ years of experience</strong> as a Business Analyst, Data Analyst, or Functional Analyst, preferably within banking, financial services, or regulated environments.</p></li><li><p>Strong experience in <strong>requirements gathering, business process analysis, data mapping, and functional documentation</strong>.</p></li><li><p>Practical experience with <strong>e-invoicing, tax compliance, invoicing, or regulatory technology</strong> is highly preferred.</p></li><li><p>Strong understanding of <strong>data validation, business rules, exception handling, and reconciliation processes</strong>.</p></li><li><p>Experience preparing <strong>process flows, user journeys, functional specifications, and acceptance criteria</strong>.</p></li><li><p>Excellent stakeholder management and communication skills.</p></li><li><p>Strong analytical and problem-solving abilities with good attention to detail.</p></li><li><p>Experience working with <strong>banking or enterprise applications, APIs, and integration teams</strong> will be an advantage.</p></li></ul><br><p><strong>Skills</strong></p><p>Business Analysis</p><p>Data Mapping</p><p>Requirements Gathering</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Us</strong></p><br><p>Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.</p><br><p>Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital,&amp;nbsp;Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.&amp;nbsp;<br></p><br><p><strong>Your Role</strong></p><br><p>We are looking for a Government Escalation Advisor to join our Customer Experience team in the UAE. In this role, you will be the accountable UAE-based point of contact for complaints escalated through regulatory channels — including Sanadak (Central Bank of the UAE Ombudsman Unit) and the AECB Dispute &amp;amp; Complaints Management framework.</p><br><p>You will act as the reviewer and submitter of record for all regulator-facing case responses, ensuring that Tamara meets its obligations to CBUAE and other regulatory bodies with accuracy, quality and within required timelines. This is a compliance-critical role that carries personal accountability under UAE regulatory requirements.</p><br><p>This role is on-site based in Dubai and requires the holder to be a UAE resident with a valid Emirates ID.<br></p><br><p><strong>Your Responsibilities</strong></p><br><ul><li>Act as Tamara's designated UAE-based complaints reviewer and submitter for all cases raised through Sanadak and, as it goes live, the AECB Dispute &amp;amp; Complaints Management platform.</li><li>Review case investigations and draft responses prepared by the Care Operations maker team, validate the quality, accuracy and completeness of the response, and submit final responses to the regulator within required timelines.</li><li>Serve as the primary point of contact for direct calls, queries and clarifications from Sanadak, AECB and CBUAE case officers during business hours.</li><li>Track and manage regulator-driven case SLAs; escalate any cases at risk of breach to the Head of Care Operations and Compliance ahead of time.</li><li>Coordinate with the internal Care Operations team, Compliance, Product and Tech teams to ensure the underlying root cause of each escalated complaint is identified and, where relevant, remediated.</li><li>Maintain complete and audit-ready case records for every regulator-facing case, including all correspondence, decisions and supporting evidence.</li><li>Prepare periodic reports on regulator complaint volumes, resolution rates, SLA adherence and root-cause themes for internal governance and for CBUAE / regulator inspections.</li><li>Support Care Operations and Compliance in responding to CBUAE audits and inspections, including providing the complaints team org chart, case samples and supporting documentation as requested.</li><li>Flag process, product or policy gaps surfaced through regulator complaints and drive them to closure through the appropriate internal owners.</li><li>Contribute to the continuous improvement of Tamara's complaint handling framework in the UAE, including SOPs, decision matrices, response templates and quality standards.<br></li></ul><p><strong>Your Expertise</strong></p><br><ul><li>Bachelor's degree, ideally in Business, Law, Finance, or a related discipline.</li><li>Minimum 3 years' experience in complaints handling, customer operations, compliance operations, or a regulatory-facing role — ideally within banking, fintech, BNPL, insurance, or another regulated financial services environment.</li><li>Direct experience handling regulator escalations (Sanadak, CBUAE, SAMA, or equivalent) is strongly preferred.</li><li>Native or fluent Arabic and strong professional English — both written and spoken.</li><li>Strong written communication skills, with the ability to draft clear, factual, regulator-appropriate case responses.</li><li>Sound judgment and the ability to make defensible decisions on case classification, remediation and compensation within a policy framework.</li><li>Detail-oriented, structured, and able to operate under tight regulator-driven timelines.</li><li>Comfortable coordinating across multiple internal teams and holding others to timelines without direct reporting authority.</li><li>UAE resident with a valid Emirates ID (UAE Nationals and Residents welcome).</li><li>Familiarity with Salesforce or similar case management tools is a plus.</li></ul><p>All qualified individuals are encouraged to apply.</p><br> </div>

<ul><li>Conduct thorough assessments of clients' immigration eligibility based on their unique circumstances, ensuring personalized guidance.</li><li>Prepare and file immigration applications, petitions, and supporting documentation, meticulously adhering to legal requirements.</li><li>Stay updated on constantly changing immigration laws and policies to provide clients with accurate and timely advice.</li><li>Advise clients on the best immigration pathways, including visas, residency, and citizenship options tailored to their needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in law, international relations, or a related field, providing a strong foundation in regulatory frameworks.</p></li><li><p>Certification as a Regulated Canadian Immigration Consultant (RCIC) or equivalent, demonstrating specialized knowledge in immigration processes.</p></li><li><p>Minimum of 1 years of relevant experience in immigration consulting or legal support, showcasing a proven track record of successful cases.</p></li><li><p>Experience in handling diverse immigration cases, including family sponsorships, work permits, and asylum applications.</p></li></ul>

<ul><li>Safely operate a company vehicle to transport yourself and necessary equipment to client locations, adhering strictly to traffic laws and company policies.</li><li>Conduct thorough inspections of residential and commercial properties to identify pest infestations, entry points, and contributing factors.</li><li>Apply a variety of pest control treatments, including chemical applications, traps, and exclusion methods, based on integrated pest management principles.</li><li>Educate clients on pest prevention strategies and recommended actions to minimize future infestations, ensuring their understanding and cooperation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; vocational training in pest control is a plus.</p></li><li><p>Valid driver's license with a clean driving record and ability to pass a background check.</p></li><li><p>Possession of or ability to obtain relevant pest control certifications and licenses as required by local regulations.</p></li></ul>

<ul><li>Source, screen, and recruit candidates proficient in Arabic, utilizing diverse channels like LinkedIn, job boards, and networking events to identify top talent.</li><li>Conduct initial interviews in Arabic and English to assess candidates' language skills, cultural understanding, and suitability for the role and company culture.</li><li>Manage the full recruitment cycle for Arabic-speaking positions, from job posting to offer negotiation, ensuring a smooth and positive candidate experience.</li><li>Collaborate with hiring managers to understand their needs and develop effective recruitment strategies tailored to attract Arabic-speaking professionals.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Minimum 2 years of experience in recruitment, specifically focusing on Arabic-speaking candidates.</li><li>Fluency in both Arabic and English (written and spoken) is essential; proficiency in additional languages is a plus.</li><li>Proven experience in sourcing candidates through various channels, including social media, job boards, and networking events.</li></ul>

<p><strong>Cleaning & Housekeeping Operations</strong></p><ul><li><p>Perform daily cleaning activities as per assigned areas and schedules.</p></li><li><p>Clean and maintain guest rooms, offices, public areas, washrooms, corridors, and other designated spaces.</p></li><li><p>Dust, wipe, vacuum, mop, and sanitize surfaces, furniture, fixtures, and equipment.</p></li><li><p>Ensure proper cleaning of floors, carpets, glass surfaces, mirrors, and windows.</p></li><li><p>Empty waste bins and dispose of waste according to company procedures.</p></li><li><p>Replenish consumables such as tissues, toiletries, and hygiene supplies.</p></li><li><p>Perform deep cleaning tasks as instructed by the supervisor.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent preferred, showcasing a foundation in basic education and communication.</li><li>Previous experience in housekeeping, hospitality, or a related field, ideally 1-2 years in a similar role.</li><li>Possession of a valid health and safety certification, demonstrating knowledge of safe cleaning practices.</li><li>Proficiency in English, with additional languages considered an asset for diverse guest interactions.</li></ul>