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About Rimini Street, Inc.<br><br>Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.<br><br>Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.<br><br>The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.<br><br>We are actively seeking a Forward Deployed Engineer (Agentic AI) to join our Innovation team. The role embeds with enterprise clients remotely, with onsite visits as engagements require.<br><br>Position Summary<br><br>Reporting to the VP, Innovation, Solution Delivery, the Forward Deployed Engineer (Agentic AI) embeds with enterprise clients to design, build and operationalize agentic AI solutions in production. You will build production outcomes for clients, integrate agentic systems with enterprise platforms and systems of record, and stay accountable through cutover, early production and handover to ongoing support. The role is platform-agnostic by design and adapts to whichever AI platform best fits the client, including hyperscaler AI services, Service Now and other enterprise AI platforms.<br><br>Essential Duties And Responsibilities<br><br>Lead technical discovery, scope agentic AI use cases, and translate business problems into engineering deliverables with measurable success criteria such as cycle-time reduction, support deflection, automation rate, security and governance success rate and adoption rate. Design target architectures that fit the client's environment, regulatory posture and platform preferences, selecting the right substrate per engagement across hyperscaler AI services, Service Now and other enterprise AI platforms. Write production-grade code to deliver the solution, working inside the client's source control, CI/CD and deployment infrastructure, and within enterprise release governance including change approvals, separation of duties, audit evidence and rollback planning. Build and tune retrieval pipelines, prompt architecture, guardrails, agent orchestration and human-in-the-loop controls that hold under real production variation. Implement enterprise-safe agent tool execution, including permission scoping, approval gates, audit trails and rollback paths for any agent action that touches systems of record. Build evaluation suites that catch hallucinations, regressions, grounding gaps and quality drift, and implement production observability for latency, token usage, error rates, accuracy and output drift. Integrate solutions with client identity, secrets management, network controls, incident response and compliance tooling. Stay engaged through cutover and the first production iteration cycle, then run a structured handover to the ongoing support team, including documentation, runbooks and knowledge transfer. Act as an escalation backup to the support team after handover, stepping back in when issues exceed the support team's depth or when the system needs architectural intervention. Build trusted advisor relationships with client engineering, data, security and business stakeholders, and communicate clearly to both engineering teams and C-level audiences. Abstract field learnings into reusable patterns, accelerators and reference architectures that feed back into Innovation and shape product direction, methodology and the next engagement. <br><br>Experience<br><br>This is a Principal-level role. We are looking for engineers with the depth to operate independently inside enterprise client environments, the breadth to span production engineering and applied AI, and the demonstrated ability to ship in a discipline that is still being defined. We weight recent, hands-on agentic AI work heavily, recognising that production agentic systems are a young discipline. Equivalent experience from adjacent disciplines, including machine learning engineering, applied AI research with production deployment exposure, or senior backend engineering with recent agentic shipping, is welcomed.<br><br>8+ years of professional engineering experience across production systems, with significant production rather than purely advisory time. 2+ years shipping AI or machine learning systems into production, with demonstrated hands-on agentic or LLM-based work. Proven track record working directly with Fortune 500 or Global 2000 enterprise clients in ambiguous, complex environments. Track record of operating across the full lifecycle of a system, including architecture ownership, handover to support and ongoing escalation support. Demonstrated ability to learn fast and ship in emerging technical disciplines. Candidates whose recent agentic AI work was learned quickly on the back of strong fundamentals are explicitly in scope. Enterprise systems-of-record grounding: hands-on experience with an ERP we support (SAP, Oracle E-Business Suite, JD Edwards), or strong business-process depth in core enterprise processes such as procurement, finance and order-to-cash. Direct SAP or Oracle E-Business Suite experience preferred. <br><br>Skills<br><br>ERP and enterprise systems experience across SAP, Oracle E-Business Suite, JD Edwards, infor, Service Now, Salesforce, Workday or other systems of record. Direct SAP and Oracle EBS experience highly valued. Required for ERP-anchored regional seats. Experience with multiple agentic AI platforms, demonstrating ability to deliver on whichever platform the client has standardized on. Prior experience as a Forward Deployed Engineer, Applied AI Engineer or equivalent embedded delivery role at an AI lab, hyperscaler or systems integrator. Production Python and at least one additional enterprise or full-stack language such as Type Script, Java, Go, C# or Scala, including modern agent frameworks and patterns. SQL and data modelling fluency, including the ability to reason about enterprise data quality, lineage, permissions and operational semantics. Hands-on retrieval-augmented generation, including chunking, embeddings, vector stores and reranking. Evaluation suite design for LLM-based systems, including regression detection, hallucination measurement and grounding checks. Production observability for AI systems, including latency, token usage, error rate and output drift instrumentation. Working knowledge of at least one major agentic AI platform such as AWS Bedrock, Azure AI, Google Vertex AI, Service Now AI and willingness to learn others as engagements demand. Agent tool execution and governance, including the Model Context Protocol (MCP) or equivalent tool interfaces, permission scoping, scoped credentials, approval gates, audit trails and safe execution controls. Enterprise integration fundamentals, including REST and event-driven patterns, identity flows such as OIDC and SAML, and secure deployment into client-controlled environments. UI and front-end fluency in modern web frameworks such as Angular, React or equivalent, sufficient to build or extend the user-facing layer of agentic solutions. Durable execution frameworks, event-driven architectures or workflow orchestration at enterprise scale. Exceptional written and verbal communication across deep technical and executive audiences, with strong consultative and outcomes-driven instincts. High autonomy, resilience and pragmatism in legacy and politically complex environments, with the proactive discipline needed for effective remote embedding. <br><br>Education<br><br>Bachelor’s degree in computer science, engineering, information systems or related field, or equivalent practical experience.<br><br>Location<br><br>Remote – Dubai, UAE<br><br>Travel<br><br>Region-specific (see regional variants of this role). Travel typically 25 percent to work with clients, prospects, partners or attend events.<br><br>Why Rimini Street?<br><br>We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.<br><br>Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:<br><br>Company We dream big and innovate boldly. <br><br>Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. <br><br>Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. <br><br>Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities. <br>Accelerating Company Growth<br><br>Nasdaq-listed under ticker symbol RMNI since October 2017 Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ <br><br>Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.<br><br>To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com<br><br>Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
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<p><i>GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.<br>Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.<br>Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.</i></p><br><br><br><p><b>Job title: </b>Vaccines Account Manager</p><br><br><p><b>Work area</b>: UAE</p><br><br><p><b>Domicile</b>: Dubai</p><br><br><p><b>Closing date for applications: </b>16 October 2026</p><br><br><p>Are you a <b>Vaccine Account Manager </b>who is energized by the challenge of being part of one of the leading pharmaceutical companies worldwide? If so, <b>Vaccine Account Manager </b>role is the one for you to explore.</p><br><br><br><p>As a <b>Vaccine Account Manager, </b>you will Successfully manage Vaccine Innovative Product/s across the assigned territory/region through engagement with relevant internal & external stakeholders, delivering patient focused detailing tailored for HCPs, ensuring in time availability of products for patients, support product formulary enlisting & ensure expedited access in key accounts.</p><br><br><p>The candidate will also assist Business Unit Manager & FLSL in overseeing successful design & implementation of commercial strategies to deliver performance through End-To-End solutions driven approach to account management.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><p>This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:</p><br><br><br><ul><li>Deliver commercial strategies in a defined territory & offer the appropriate solutions by being a trusted Advisor to HCPs.</li><li>Monitor product performance monthly and recommend required actions through developing and effectively executing a robust territory business plan aligned to commercial sales strategy.</li><li>Support FLSL in specific tasks & driving premium implementation of the annual operational plan, including new campaigns development and roll out based on market needs while securing necessary medical & regulatory approvals.</li><li>Outstanding market intelligence & initiate the forecasting process in alignment with the commercial trade channel and marketing teams to reflect the actual market demand.</li><li>Drive End-To-End patient solutions & tracking to support the product supply process & coordinate with supply chain and commercial trade channel teams to ensure product availability and manage the products’ shelf-life.</li><li>Work closely with tender team to provide timely feedback on proposed prices, RFQ follow up and overall tender process in coordination with Business Unit Manager.</li><li>Coordinate with market access team to develop & implement access plans of a defined territory to establish a clear access roadmap with the key accounts.</li><li>Conduct frequent effective external meetings and interactions with HCPs to drive disease & product awareness /education.</li><li>Prioritization of efforts & resources through robust market segmentation & targeting of assigned territory to optimize activities.</li><li>Establish long lasting relationship with scientific societies & KEEs to leverage advocacy & support patient care across the region.</li><li>Master implementation of patient focused detailing through excellence in product & disease knowledge with the use of full collaterals.</li><li>Ensure all expenses are maintained within budgets and resources are optimized.</li><li>Work closely with cross Functional team & provide feedback as needed to align on activities and customer insights on regular basis</li></ul><br><p><b>Compliance Responsibilities:</b></p><br><br><ul><li>Build and maintain compliance knowledge and implement governance processes to ensure that activities take place in adherence to GSK’s prevailing codes, policies and procedures and legal requirements.</li><li>Ensure strong business partnerships, with stakeholders to manage issue that may arise, and determine approved courses of action.</li><li>Develop collaborative relationships based on trust, openness, honesty, and transparency. Demonstrate authenticity, values, and integrity.</li></ul><br><p><b>Scope:</b></p><br><br><ul><li>This role is responsible for Vaccine Innovative Product/s in a wider territory/geography while collaborating among other team members to share knowledge and set direction aligned to the commercial plans.</li></ul><br><p><b>Accountability:</b></p><br><br><ul><li>Drive performance and results through managing territory in adherence to GSK ways of working.</li><li>Develop, agree, and implement area business plan, prioritizing key risks & opportunities per account and optimize resources to maximize results.</li><li>Manage supply & ensuring close follow up with supply team and CTC team on delivery of quantities captured on demand tools until order fulfillment.</li><li>Ensure developing necessary intelligence and vaccination tracking per account to be translated into robust demand forecast in coordination with CTC team.</li><li>Ensure key account expedited access timelines and manage brand enlisting into key account formularies.</li><li>Develop and manage long term collaborative business partnerships with HCPs and key accounts.</li><li>Use awareness of the internal & external environment to identify business/commercial development or other opportunities to drive improved patient access to product portfolio.</li><li>Monitor performance based on Lead KPI’s.</li></ul><br><br><p><b>Why you?</b></p><br><br><p><b>Basic Qualifications</b></p><br><br><p><b>We are looking for professionals with these required skills to achieve our goals:</b></p><br><br><ul><li>University degree in Medical or Pharmacy.</li><li>Minimum of 3 years’ experience in the pharmaceutical field.</li><li>Experience within the Vaccines or the Cardiovascular, Kidney & Metabolic therapy area.</li><li>Candidate must be in Dubai.</li><li>Fluent in spoken and written English and Arabic.</li><li>UAE experience is a must.</li></ul><br><p><b>Preferred Qualifications</b></p><br><br><p><b>If you have the following characteristics, it would be a plus:</b></p><br><br><ul><li>Excellent presentation skills and ability to communicate high quality complicated scientific content.</li><li>Ability to manage bigger geographical territory with proven record of good performance against agreed KPIs and GSO quality implementation.</li><li>Well-developed understanding of the CCC cycle and how to manage different stakeholders within supply process including distributor relation and tender process.</li><li>Well-developed commercial acumen: Including sound business analytics, business case development and commercial modeling.</li><li>High commitment to ethical values-based management.</li><li>Highly developed communication and interpersonal skills.</li><li>Resilient, self-motivated, and persistent, able to meet deadlines and being effective under pressure.</li></ul><br><p><i>Please take a copy of the Job Description, as this will not be available post closure of the advert. <br>When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.</i></p><br><br><br><p><i><b>Please note that relocation support cannot be provided; therefore, only candidates who are already based in the indicated territory can be considered. </b></i></p><br><br><br><p><b>Skills</b></p><br><br>Account Management, Cross-Functional Work, Data to Insights, Digital Fluency, Omnichannel, Scientific Literacy<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>
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<p><span><strong>About Dubai Future Foundation:</strong></span></p><br><p><span>Dubai Future Foundation (DFF) was established in 2016 to institutionalize future-shaping for Dubai and strengthen the city’s position as a leading global city of the future. The Foundation works in partnership with government and private-sector entities to imagine, design and accelerate Dubai’s future. Its work spans five strategic areas: future foresight, knowledge dissemination, capacity building, future design and future acceleration. At the heart of DFF’s mandate is turning future-focused ideas and opportunities into tangible outcomes. The Foundation embraces risk-taking, agility and foresight as key attributes in navigating emerging opportunities and challenges. DFF is guided by a core belief that leading in the present is not enough; the future must be actively imagined, designed and executed.</span></p><br><br> <p><strong>LIFE AT DUBAI FUTURE FOUNDATION</strong></p><br><p>Dubai Future Foundation (DFF) aims to realize the wise vision of Dubai’s leadership to keep Dubai 10 years ahead, institutionalizing future-oriented thinking and forward-looking methodologies that position Dubai as the leading city of the future.</p><br><p>In collaboration with government entities, global institutions, startups, and innovators, DFF drives collective efforts to imagine, design, and execute the best possible future for humanity.</p><br><p>Under the supervision of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Chairman of the Executive Council of Dubai, and Chairman of the Board of Trustees of DFF, the Foundation oversees a portfolio of initiatives that include the Museum of the Future, Area 2071, Dubai Future Accelerators, Dubai Future Labs, Dubai Future Academy, Dubai Future Forum, Dubai Centre for AI, and the Dubai RDI Program.</p><br><p>Through these platforms, DFF institutionalizes foresight, enables innovation, builds talent, and designs the systems and industries that will keep Dubai 10 years ahead in every dimension of its future.</p><br><p>For more information on the initiatives, projects, and programs of Dubai Future Foundation, please visit: <strong>www.dubaifuture.ae</strong></p><br><p><strong>WHERE DOES THIS ROLE FIT INTO THE BIGGER PICTURE?</strong></p><br><p>The Associate Strategy Manager, Strategic Opportunities and Impact reports directly to the Director of Strategy, within the Strategy and Strategic Capital Department at DFF.</p><br><p>This vertical sets DFF’s strategic direction and futures agenda, identifying and sizing high-value opportunities, shaping corporate strategy and governance, and embedding strategic and analytical firepower across the organisation’s most important initiatives.</p><br><p><strong>ABOUT THE ROLE</strong></p><br><p>As the Associate Strategy Manager, Strategic Opportunities and Impact, you will help define where DFF aims next, identifying bold, high-value opportunities, sizing their potential impact, and translating them into strategic direction, transformative roadmaps, and executive-ready cases for leadership and the board.</p><br><p>The role blends the toolkit of a top-tier strategy consultant with the rigour of an economist: structured problem-solving and compelling storytelling on one side, and quantitative impact assessment, financial modelling, and investment thinking on the other.</p><br><p>You will work across multiple horizons, from long-term strategic vision to near-term execution, and embed directly with project teams when the hardest strategic questions need to be addressed.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p><strong>1. High-Value Opportunity Identification & Impact Assessment</strong></p><br><p>• Scan global trends, technologies, and futures signals through environmental scanning, competitive benchmarking, and horizon analysis to identify high-value opportunities, white spaces, and emerging strategic opportunities for DFF.</p><br><p>• Define what qualifies as a high-value opportunity for DFF, including the criteria, ambition threshold, and strategic fit, and build a structured pipeline of opportunities for leadership consideration.</p><br><p>• Assess the potential impact of each high-value opportunity both qualitatively — strategic significance, transformative and societal potential, and contribution to keeping Dubai 10 years ahead — and quantitatively, including economic value-at-stake, sizing, return on investment, and measurable impact metrics.</p><br><p>• Support investment thinking on high-value opportunities, strategic partnerships, new initiatives, and programme expansions by contributing to business-case development, DCF and payback analysis, and scenario modelling.</p><br><p>• Build the evidence base behind each high-value opportunity, bringing an economist’s rigour to sizing impact, modelling scenarios, and turning bold ideas into quantified, defensible cases for investment.</p><br><p><strong>2. Corporate Strategy & Direction</strong></p><br><p>• Lead and contribute to defining DFF’s overall strategic direction, long-term vision, and annual corporate priorities in close collaboration with senior leadership.</p><br><p>• Translate identified high-value opportunities into bold strategic targets and transformative roadmaps that challenge conventional thinking and reflect DFF’s position as a global futures institution.</p><br><p>• Design and facilitate executive strategy workshops, strategic planning cycles, and board-level presentations.</p><br><p>• Track and report on organisational KPIs, OKRs, and strategic milestones to ensure accountability at all levels.</p><br><p><strong>3. Governance & Organisational Alignment</strong></p><br><p>• Oversee and ensure adherence to DFF-wide strategic frameworks, policies, and operating procedures across business units and initiatives.</p><br><p>• Develop governance structures, decision-making frameworks, and escalation protocols that improve organisational agility and accountability.</p><br><p>• Act as a strategic liaison between the Corporate Strategy team and internal stakeholders, identifying misalignments early and driving corrective action.</p><br><p>• Monitor implementation of approved strategies, flagging deviations and recommending course corrections with supporting analysis.</p><br><p><strong>4. Project Strategy & Deep-Dive Engagements</strong></p><br><p>• Embed directly with project teams on complex, high-priority initiatives to provide strategic guidance, structured problem-solving, and analytical support.</p><br><p>• Define project scope, hypothesis trees, and issue-based workplans in the style of top-tier management-consulting engagements.</p><br><p>• Synthesise qualitative and quantitative findings into executive-ready deliverables, including memos, briefings, and recommendations, and craft compelling strategy decks that translate complex analysis into clear narratives for leadership and board audiences.</p><br><p>• Support DFF’s broader portfolio of initiatives in sharpening their strategic narratives and impact metrics.</p><br><p><strong>5. Digital Transformation & Innovation</strong></p><br><p>• Support the identification and assessment of digital transformation opportunities across DFF’s operations, programmes, and stakeholder-engagement models.</p><br><p>• Support the development of digital strategy roadmaps, leveraging emerging technologies such as AI, data platforms, and automation to unlock efficiency and amplify DFF’s impact.</p><br><p>• Collaborate with technology and operations teams to help define digital use cases and translate them into prioritised, executable initiatives.</p><br><p>• Stay at the forefront of global trends in govtech, smart cities, and emerging technology to inform DFF’s innovation agenda.</p><br><p><strong>WHY THIS ROLE IS IMPORTANT</strong></p><br><p>This role is where DFF’s biggest bets are found, sized, and shaped. By identifying high-value opportunities, quantifying what they could deliver, and turning them into clear strategic direction, you help leadership make informed decisions on strategic pathways and keep Dubai 10 years ahead.</p><br><p><strong>WHAT DUBAI FUTURE FOUNDATION OFFERS</strong></p><br><p>DFF offers a dynamic and mission-driven environment that values collaboration, excellence, and measurable impact.</p><br><p>You will work alongside multidisciplinary teams passionate about execution, innovation, and the future of Dubai. Expect diverse challenges, high-level exposure, and the opportunity to contribute directly to shaping Dubai’s readiness for the future.</p><br> <p><strong>ESSENTIAL QUALIFICATIONS AND BEHAVIORS</strong></p><br><p>• Bachelor’s degree (or equivalent) in Business Administration, Engineering, Finance, Economics, or a related discipline; an advanced degree (MBA, MSc) is a plus. A strong economics background and the ability to quantify economic and strategic impact are particularly valued.</p><br><p>• 2–4 years of experience in a top-tier multinational consulting firm (McKinsey, BCG, Bain, Deloitte, PwC, KPMG, Accenture Strategy, or equivalent); exposure to economic impact assessment, futures/strategy, or government innovation is an advantage.</p><br><p>• Demonstrated ability to identify high-value opportunities and assess their potential impact both qualitatively and quantitatively, including sizing economic value-at-stake, return on investment, and strategic significance.</p><br><p>• Exceptional structured problem-solving skills, with the ability to break down ambiguous and complex challenges into clear hypotheses and actionable insights.</p><br><p>• Strong financial and economic acumen, with fluency in business-case development, investment analysis, economic impact assessment, and financial modelling.</p><br><p>• Proven ability to think in systems and across multiple horizons, from long-term strategic vision to near-term execution priorities.</p><br><p>• Outstanding written and verbal communication skills, with the ability to craft compelling executive narratives and influence senior audiences.</p><br><p>• Excellent PowerPoint and Excel skills, with the ability to translate complex analysis into compelling, well-structured presentations with strong visual storytelling, and to build robust models and analyses in Excel. Familiarity with BI, data-visualisation, and digital productivity tools is an advantage.</p><br><p>• Experience in or exposure to digital transformation, AI strategy, or technology-driven business change.</p><br><p>• Ability to work natively with AI tools and emerging technologies, and to develop or meaningfully contribute to new AI-enabled tools and solutions that enhance how DFF operates.</p><br><p>• Comfortable operating in ambiguity with a strong bias for action, able to move quickly with incomplete information and iterate toward the right answer.</p><br><p>• Strong cross-functional collaboration skills across diverse teams, cultures, and levels of seniority. Arabic is an asset.</p><br><p>• High attention to detail, strong ownership, and accountability.</p><br><p>• Emirati candidates are preferred.</p><br> </div>
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<br> <p><strong>Job Purpose</strong></p><br><p>The Controller Finance (Subsidiaries) ensures the smooth functioning and strategic alignment of the financial operations of ADNOC Distribution Subsidiaries.</p><br><p>This role encompasses comprehensive oversight of all business finance affairs, including financial accounting, budgeting, forecasting, analysis, and advisory. The Controller ensures that all financial activities within the assigned business area are executed accurately, timely, and in compliance with relevant standards and regulations. This position is vital for aligning subsidiary business plans with the broader Finance strategy and ensuring seamless integration with interfacing departmental strategies. This position is key in ensuring smooth transition of acquisitions to support ADNOC expansion strategy.</p><br><p>The Controller Plans, leads and manages the fostering of a real and active partnership with both operations and management of the ADNOC Distribution Subsidiaries and handle all business finance affairs (financial accounting, budgeting, forecasting, analysis and advisory), to ensure all finance activities for the assigned business area is carried out accurately, timely and in compliance with the relevant standards and regulations.</p><br><p><strong>Key Accountabilities</strong></p><br><p><strong>Strategic Contribution</strong></p><br><ul><li>Ensure effective cascading of the Finance strategy into subsidiary business plans to maintain vertical alignment and horizontal integration with other departments.</li><li>Provide input and support to senior management of the subsidiaries on strategic planning issues, addressing all business and financial matters to minimize potential issues.</li><li>Develop and implement financial strategies that support the overall strategic goals of the subsidiaries and the parent organization.</li><li>Monitor and report on financial performance, identifying areas for improvement and implementing corrective actions as necessary.</li><li>Collaborate with cross functional teams to align financial strategies with operational objective and improve organizational performance.</li></ul><p><strong>Financial Accounting</strong></p><br><ul><li>Lead the month end and year end closing activities and ensure that all the accounts are reconciled by reviewing the accounts and coordinating with the relevant team members, to ensure the accounting activities are carried out timely, accurately and as per established standards.</li><li>Lead, direct, and supervise the maintenance of books of account for the subsidiaries within the ERP System, ensuring accuracy and compliance with accounting standards.</li><li>Supervise the preparation of statutory financial statements for subsidiaries, ensuring adherence to regulatory requirements and deadlines.</li><li>Implement and maintain internal controls to safeguard the financial integrity of the subsidiaries.</li><li>Integration of business finance functions in ERP to implement new initiatives.</li></ul><p><strong>Acquisition Accounting</strong></p><br><ul><li>Engage with M&A team for investment projects and review the finance due diligence.</li><li>Review the terms of the proposed Shareholders Agreement (SHA) and Share Purchase Agreement (SPA) and ensure appropriate accounting provision is followed as per these agreements.</li><li>Manage the acquisition related complex accounting matters – control assessment, gap analysis of accounting policies and local accounting standards, pre-completion accounts finalisation, earn-out mechanism, contingent consideration etc.</li><li>Manage work of external expert appointed for purchase price allocation including review of significant assumptions, inputs and valuation methodology used for various fair value measures and newly identified intangibles.</li><li>Review all critical accounting position papers, develop consolidation framework for new acquisitions and facilitate smooth transitions.</li><li>Lead discussion with statutory auditors on technical accounting matters.</li><li>Develop models for goodwill impairment assessment and review inputs and assumptions used such as cash flow projections, discount rate etc.</li><li>Manage complex accounting matters arising from dynamic economic conditions such as Hyperinflation.</li></ul><p><strong>Budgeting, Forecasting and Financial Planning</strong></p><br><ul><li>Lead the development and implementation of budgeting processes for the subsidiaries, ensuring alignment with overall business objectives.</li><li>Monitor budget performance, identifying variances and implementing corrective actions as necessary.</li><li>Lead the forecasting process, providing accurate and timely financial projections to support decisionmaking.</li><li>Collaborate with department heads to ensure realistic and achievable budget targets are set and met.</li><li>Prepare detailed financial reports and analysis to support strategic planning and operational decisions.</li><li>Manage the preparation and recommend the budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.</li><li>Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.</li><li>Manage the budgeting and forecasting cycle in collaboration with the business and ADNOC Distribution Finance, to support in planning effective operations.</li><li>Investigate all actual budgets vis-à-vis forecasted values and identify any variances or gaps, to ensure these variances are corrected timely manner, in line with the financial policies.</li></ul><p><strong>Financial Analysis, Business Partnership and Advisory</strong></p><br><ul><li>Conduct comprehensive financial analysis to support business decisions and identify opportunities for improvement.</li><li>Provide expert financial advice and recommendations to senior management and other stakeholders.</li><li>Develop and implement financial models to support strategic initiatives and business planning.</li><li>Monitor economic and industry trends, providing insights and recommendations to mitigate potential risks.</li><li>Ensure that financial analysis and reporting are aligned with best practices and industry standards.</li><li>Act as a business finance partner and a trusted advisor on business performance and strategic issues in the area, to create a real and active partnership that would add value to assist decision making.</li><li>Build and maintain strong relationships with senior stakeholders in the assigned business as well as in ADNOC Distribution Finance, to ensure these relationships, serve the best interest of the organization and achievement of the strategy.</li><li>Provide regular updates and insights to senior management on key performance indicators (KPI).</li></ul><p><strong>Reporting and Analysis</strong></p><br><ul><li>Provide MI reports and forward-looking analysis on regular and ad-hoc basis to allow business managers convey ideas and concepts to an audience, understand market trends and ensure an efficient business operation.</li><li>Review and oversee the development of segment and product profitability reports to provide insight to business decision makers, determining the largest and fastest growing segments as well as their individual contribution.</li><li>Understand the impact of financial reporting on business performance and ensure all required reporting is completed timely, accurately and in compliance with required standards.</li><li>Ensure that all financial reports are prepared timely and accurately and meet Group requirements, policies and quality standards.</li><li>Support investor relations with information and data to respond to queries from investors and analysts.</li><li>Regulatory watch on accounting standards and local requirements.</li></ul><p><strong>System & Process Improvement</strong></p><br><ul><li>Continuously improve financial system tools, and process to enhance the accuracy, efficiency, and effectiveness of finance activities.</li><li>Implement best practices in subsidiaries financial reporting and analysis</li></ul><p><strong>Audit and Compliance</strong></p><br><ul><li>Engage with external and internal auditors on matters related to the subsidiaries, addressing any concerns or findings promptly.</li><li>Lead and provide all necessary data sets required for various regulatory reporting such as CBCR, ESG, ESR etc.</li></ul><p><strong>Relationship Management</strong></p><br><ul><li>Develop and maintain effective business relationships with all relevant external/internal entities such as banks, service providers, and government authorities etc. with highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organization are delivered in the most effective manner.</li><li>Liaise with internal and external auditors and, to ensure efficient and transparent auditing process for the assigned segment.</li></ul><p><strong>Qualifications, Experience, Knowledge & Skills</strong></p><br><p><strong>Minimum Qualification</strong></p><br><ul><li>Bachelor’s degree in finance/ accounting management or equivalent.</li><li>Proficiency in SAP ERP Systems</li><li>Proficiency in MS Office</li></ul><p><strong>Minimum Experience & Knowledge & Skills</strong></p><br><ul><li>10 years of experience, including at least 4 years in supervisory positions within Finance.</li><li>Significant professional accounting and financial analysis/reporting experience</li><li>In-depth knowledge of technical accounting & auditing standards</li><li>Knowledge of reputed financial / accounting systems</li><li>Knowledge of financial planning and budgeting</li><li>Specialisation in accounting and finance</li><li>Solid analytical skills</li><li>Demonstrate internal and external stakeholder skills</li><li>Demonstrate the ability to communicate with senior stakeholders</li><li>Strong written and oral skills</li><li>Fluent in Business English</li><li>Detailed understanding of all aspects of the Accounting Close process.</li><li>Able to articulate reporting process effectively with other organisations involved with statutory auditors.</li><li>Detailed understanding of COA and Mapping requirements</li><li>Confidence to approach all levels of management and staff and facilitate necessary dialogue</li><li>Able to interpret and implement COA and Mapping requirements for new / unusual business transactions.</li><li>Able to effectively communicate/implement changes in COA and Mapping standards to ensure accuracy in the books.</li><li>Able to review and approve complex, non-routine, and special ledger entries.</li><li>Able to prepare Financial Statements, interpret and implement relevant clauses of Accounting Guide.</li><li>Understands applicable Accounting Guide and key controls for non-routine and special ledger entries.</li><li>Able to coach and help others to understand reporting requirements.</li><li>Able to identify and provide advice on appropriate processes and work steps for recording complex journal entries and accruals.</li></ul><br> </div>
<p><strong>We are seeking a senior MarTech leader to act as the single point of ownership for the MarTech function across Marketing, Loyalty, CRM, Digital Commerce, Data and Technology. The role will shape and deliver an enterprise roadmap that turns customer data and platform capabilities into measurable improvements in acquisition, engagement, retention, personalisation and lifetime value.</strong></p><p><br></p><p><strong>You will lead the end-to-end MarTech portfolio across strategy, product management, architecture alignment, platform delivery, adoption, operations, performance governance and vendor management. The role will balance long-term transformation with reliable day-to-day execution across multiple brands, markets and business units.</strong></p><p><br></p><p><strong>The ideal candidate combines product leadership, strong MarTech domain expertise, technical fluency and commercial judgement. The role requires a leader who can translate business ambition into an executable roadmap, challenge fragmented solutions, align senior stakeholders and build a high-performing team that delivers scalable enterprise capabilities.</strong></p><p><br></p><p><strong>Role Mandate</strong></p><ul><li>Establish one prioritised enterprise MarTech roadmap aligned to customer, commercial and operational priorities.</li><li>Connect customer data, identity, orchestration, personalisation, analytics and paid-media activation through a coherent target architecture and operating model.</li><li>Accelerate business value through platform adoption, automation, reliable data and faster campaign and product delivery.</li><li>Create clear accountability across Marketing, Product, Engineering, Data, vendors and agencies, with transparent governance, KPIs, risks and decisions.</li><li>Evaluate and industrialise practical AI, GenAI, agentic marketing, real-time personalisation and next-best-action use cases.</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>MarTech Strategy, Vision & Enterprise Roadmap</strong></p><ul><li>Define the MarTech vision, capability model, target state and multi-year roadmap across customer data, engagement, personalisation, measurement and activation.</li><li>Translate Marketing, Loyalty, CRM, Ecommerce and Digital priorities into a sequenced portfolio with clear outcomes, dependencies, investment needs and accountable owners.</li><li>Own prioritisation across brands, markets and business units, balancing enterprise reuse with justified local requirements.</li><li>Maintain a transparent view of roadmap progress, decisions, risks, capacity, technical debt and value realisation for senior leadership.</li><li>Ensure new initiatives align with the wider MarTech architecture, first-party data strategy and operating model.</li></ul><p><br></p><p><strong>MarTech Product & Agile Delivery Leadership</strong></p><ul><li>Lead MarTech as a product portfolio from discovery and business requirements through solution design, implementation, release, adoption and optimisation.</li><li>Establish product-led ways of working, including outcome definition, backlog governance, sprint priorities, release planning, acceptance criteria and dependency management.</li><li>Partner with Product, Engineering, Data and Marketing teams to convert business needs into technically clear and implementation-ready requirements.</li><li>Challenge scope, sequencing and delivery approaches where they create duplication, weak customer value or avoidable architectural complexity.</li><li>Create clear escalation and decision paths so critical dependencies and delivery blockers are resolved quickly.</li></ul><p><br></p><p><strong>Customer Data, Identity & CDP Leadership</strong></p><ul><li>Own the business capability roadmap for customer identity, profile unification, segmentation, consent, preference management and first-party data activation.</li><li>Set requirements for customer schemas, identifiers, event taxonomy, audience rules, data availability, quality and activation readiness.</li><li>Partner with Data, Architecture, Privacy and Engineering teams to ensure customer data is trusted, governed and usable across channels and platforms.</li><li>Guide the evolution of CDP and CRM capabilities to support real-time journeys, lifecycle marketing, personalisation and paid-media activation.</li><li>Ensure use cases have defined value, data prerequisites, operating ownership and measurable adoption outcomes.</li></ul><p><br></p><p><strong>Omnichannel Orchestration & Personalisation</strong></p><ul><li>Own the capability roadmap for marketing automation and customer engagement across Email, SMS, Push, WhatsApp, Web and App.</li><li>Enable consistent orchestration of lifecycle, triggered and real-time customer journeys across brands and markets.</li><li>Drive reusable decisioning, dynamic content, recommendations, next-best-action and personalisation frameworks that reduce one-off execution.</li><li>Partner with CRM, Loyalty, Ecommerce and Creative teams to improve campaign velocity, relevance, consistency and scalability.</li><li>Ensure customer contact, suppression, consent and preference rules are embedded into activation design.</li></ul><p><br></p><p><strong>Architecture, Integrations & Platform Reliability</strong></p><ul><li>Provide MarTech domain leadership for APIs, SDKs, webhooks, server-to-server integrations, event streaming and data pipelines.</li><li>Translate effectively between marketing and engineering teams, ensuring solution choices are technically feasible, supportable and aligned to enterprise architecture.</li><li>Oversee the operational health of critical MarTech platforms, customer data flows, tracking, feeds and integrations through clear service ownership and monitoring.</li><li>Partner with cloud and data teams across environments such as Databricks, Azure, AWS, Snowflake or equivalent to enable dependable data exchange and activation.</li><li>Ensure technical debt, incidents, data-quality issues and reliability risks are visible, prioritised and resolved through accountable plans.</li></ul><p><br></p><p><strong>Digital Analytics, Tracking & AdTech Enablement</strong></p><ul><li>Set direction for digital analytics implementation across Web and App, including GA4, Google Tag Manager, event schemas and measurement requirements.</li><li>Oversee capabilities for Meta CAPI, Google Enhanced Conversions and other privacy-led server-side conversion and tracking solutions.</li><li>Guide the use of pixels, SDKs, app events, deep linking, attribution and Mobile Measurement Partners such as AppsFlyer or Branch.</li><li>Enable governed first-party data activation to Meta, Google, TikTok, Snapchat, DSPs and relevant clean-room or data-collaboration use cases.</li><li>Partner with Analytics, Performance Marketing, Privacy and Technology teams to respond to cookie deprecation and strengthen durable measurement.</li></ul><p><br></p><p><strong>Performance, Adoption & Value Governance</strong></p><ul><li>Define MarTech KPIs covering platform adoption, campaign velocity, data availability, personalisation coverage, reliability, cost efficiency and commercial impact.</li><li>Ensure benefits, baselines, measurement methods and accountable owners are defined for material roadmap initiatives before investment and launch.</li><li>Establish portfolio reviews that connect delivery progress, platform usage, service health, costs, risks and business outcomes.</li><li>Identify underused capabilities, duplicated tools, manual processes and weak adoption, then direct corrective action or rationalisation.</li><li>Communicate executive-level performance with clear evidence, confidence, trade-offs, decisions required and next actions.</li></ul><p><br></p><p><strong>AI, Automation & Emerging Technology</strong></p><ul><li>Evaluate AI, GenAI, agentic marketing, real-time personalisation and next-best-action technologies against defined business problems and governance requirements.</li><li>Prioritise practical use cases based on customer value, feasibility, data readiness, scalability, risk and measurable productivity or commercial impact.</li><li>Move approved use cases from experimentation into governed production capabilities with clear ownership, controls, adoption and monitoring.</li><li>Drive automation that reduces manual effort, improves time-to-market and increases the capacity of Marketing and MarTech teams.</li><li>Maintain an informed view of emerging vendor and market capabilities without creating fragmented or duplicative technology choices.</li></ul><p><br></p><p><strong>Vendor, Commercial & Portfolio Management</strong></p><ul><li>Lead enterprise MarTech vendor and implementation-partner relationships across selection, commercials, delivery, SLAs, service quality and roadmap alignment.</li><li>Own or influence business cases, investment proposals, renewals, licence optimisation and total-cost-of-ownership decisions.</li><li>Set outcome-based expectations for vendors and agencies, supported by transparent performance reviews, issue resolution and escalation.</li><li>Ensure contracts, platform commitments and implementation plans align to the approved enterprise roadmap and architecture.</li><li>Reduce unnecessary platform overlap and reinvest savings where stronger capability or adoption will create greater value.</li></ul><p><br></p><p><strong>Team Leadership & Operating Model</strong></p><ul><li>Build and lead a multidisciplinary MarTech team that may include Product Owners, MarTech specialists, Business Analysts and Engineering or partner resources.</li><li>Define clear accountability across Enablement & Data Operations, Activation Infrastructure, Performance Governance and other MarTech capabilities.</li><li>Set objectives, delivery standards, development plans and succession coverage for the team.</li><li>Create a culture of ownership, technical curiosity, commercial focus, constructive challenge and disciplined execution.</li><li>Put scalable processes, documentation and governance in place so the function is resilient and not dependent on individual knowledge.</li></ul><p><br></p><p><strong>Executive Stakeholder & Change Leadership</strong></p><ul><li>Operate as the single point of MarTech ownership across Marketing, Loyalty, CRM, Digital/Ecommerce, Data and Technology.</li><li>Align senior business and technology leaders around priorities, trade-offs, architecture choices, investment and delivery commitments.</li><li>Simplify complex technical topics into clear customer, commercial and operational implications for non-technical stakeholders.</li><li>Lead adoption and organisational change so delivered platforms and capabilities translate into changed ways of working and measurable value.</li><li>Challenge requirements and technology decisions constructively when they conflict with enterprise priorities, architecture or expected value.</li></ul><p><br></p><p><strong>Key Stakeholders</strong></p><ul><li>Internal: Digital Marketing, Loyalty, CRM, Performance Marketing, Ecommerce, Product, Engineering, Enterprise Architecture, Data and Analytics, Data Science, Information Security, Privacy, Finance, Procurement, Legal and brand/market leadership.</li><li>External: CRM/CDP and engagement-platform providers, cloud and data partners, systems integrators, implementation partners, media and measurement platforms, specialist agencies and strategic technology vendors.</li></ul><p><br></p><p><strong>Qualifications & Experience</strong></p><ul><li>10-14+ years of experience across MarTech, digital product, CRM/CDP, customer data, marketing technology or digital transformation, preferably within retail, ecommerce or a large consumer business.</li><li>4-6+ years leading MarTech platforms, products or transformation programmes across multiple brands, markets and business units.</li><li>Proven experience owning a MarTech roadmap end-to-end, from business requirements and prioritisation through solution design, implementation, adoption and optimisation.</li><li>Demonstrated experience in a product-led or agile environment, managing backlogs, sprint priorities, releases and dependencies with Product, Engineering, Data and Marketing teams.</li><li>Strong experience managing enterprise MarTech vendors, implementation partners and agencies, including commercials, SLAs, performance and roadmap alignment.</li><li>Experience leading multidisciplinary teams and influencing senior business and technology stakeholders in a matrix organisation.</li><li>Bachelor’s degree in technology, engineering, information systems, data, business, marketing or a related discipline; an advanced degree is advantageous.</li></ul><p><br></p><p><strong>Technical & Functional Skills</strong></p><ul><li>Strong understanding of CDP, CRM/campaign orchestration, customer engagement and personalisation platforms.</li><li>Hands-on knowledge of platforms such as Bloomreach, Salesforce Marketing Cloud, Adobe Experience Platform/Journey Optimizer, Braze, MoEngage or similar.</li><li>Strong understanding of customer identity, profile unification, segmentation, consent, preference management and first-party data activation.</li><li>Experience with marketing automation and omnichannel activation across Email, SMS, Push, WhatsApp, Web and App.</li><li>Understanding of APIs, SDKs, webhooks, server-to-server integrations, event streaming and system integrations, with the ability to translate between marketing, business and engineering teams.</li><li>Working knowledge of cloud and data environments and data pipelines, including Databricks, Azure, AWS, Snowflake or equivalent.</li><li>Strong understanding of data schemas, event taxonomy, data quality, customer identifiers and integration architecture.</li><li>Strong knowledge of GA4, Google Tag Manager and digital analytics implementation across Web and App.</li><li>Experience with Meta CAPI, Google Enhanced Conversions and other server-side conversion and tracking solutions.</li><li>Understanding of pixels, SDKs, app events, attribution, deep linking and Mobile Measurement Partners such as AppsFlyer or Branch.</li><li>Knowledge of data activation to paid-media platforms, including Meta, Google, TikTok, Snapchat, DSPs and clean-room/data-collaboration use cases.</li><li>Strong understanding of privacy-led measurement, cookie deprecation and first-party data strategy.</li><li>Strong capability in business requirement definition, solution evaluation, technical feasibility assessment and business-case development.</li><li>Ability to evaluate emerging technologies and translate AI/GenAI, agentic marketing, real-time personalisation and next-best-action capabilities into practical use cases.</li></ul><p><br></p><p><strong>Leadership Capabilities & Behaviors</strong></p><ul><li>Operates with end-to-end ownership and enterprise thinking rather than functional or platform silos.</li><li>Combines strategic direction with enough technical depth to test assumptions and unblock delivery.</li><li>Makes prioritisation and investment decisions using customer value, commercial impact, evidence, effort and risk.</li><li>Challenges constructively and remains decisive when stakeholders have competing priorities.</li><li>Communicates complex topics simply and adapts the message for executives, marketers, product teams and engineers.</li><li>Builds strong teams, clear accountability and a culture of continuous improvement.</li><li>Balances transformation ambition with operational reliability, privacy, security and change discipline.</li></ul><p><br></p><p><strong>About Us -</strong></p><p><strong>CSi (Customer Strategy Intelligence)</strong></p><p>CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & Martech under one vision. At its core, CSi stands for <strong>Customer, Strategy & Intelligence</strong>—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome.</p><p><br></p><p>Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Martech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.</p><p><br></p><p><strong>Landmark Group</strong></p><p>Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>As a Patient Care Navigator, you will be responsible for organizing and coordinating patient care activities to ensure optimal patient outcomes. This involves collaborating with healthcare providers, patients and families to facilitate communication, address concerns, and resolve issues. By acting as a liaison between patients, their families, and the healthcare team, you will contribute to a seamless and positive patient experience.</span></p><br><p><span>You will also be expected to understand, support, and promote SEHA's mission, vision, and values. Provide age-appropriate patient care aligned with the Nursing Scope of Practice as defined by the Department of Health. This includes demonstrating professional leadership by supervising the patient care team and upholding clinical standards and quality of patient care within their specialty. Furthermore, nurses are obligated to adhere to and promote the Professional Nurses Code of Conduct while actively promoting health and delivering health education</span></p><br><br>Responsibilities:<br> <span><strong>Key Responsibilities of the role</strong></span> <span><strong>Corresponding Key Activities performed by the role</strong></span> <br> <span><strong>Managerial/ Technical</strong></span> <ul> <li><span>Provides professional leadership, acts as a role model, and mentors fellow nursing staff. </span></li> <li><span>Demonstrates critical thinking and provides leadership in conflict management and problem-solving. </span></li> <li><span>Promotes and supports a collaborative practice model. </span></li> <li><span>Monitors staff performance, providing regular constructive feedback, coaching, guidance, and support to team members. </span></li> <li><span>Acts as a preceptor to less experienced staff and participates in organizational change initiatives. </span></li> <li><span>Monitors and coordinates effective and efficient utilization of human resources, consumables, and equipment. </span></li> <li><span>Monitors clinical care to ensure clinical standards are met, identifies variances, and initiates corrective measures as required. </span></li> <li><span>Participates in staff performance evaluations and achievement of annual performance goals.</span></li> <li><span>Participates in unit budget preparation and monitors resource usage. </span></li> <li><span>Adopts an interdisciplinary team approach based on mutual respect and direct communication between health professionals. </span></li> <li><span>Establishes rapport with patients and families, communicates effectively, and addresses their concerns and needs. </span></li> <li><span>Liaises with the Nurse Manager/Nurse Supervisor to ensure appropriate staffing and skill mix, and serves as a liaison between patients, families, caregivers, and the healthcare team. </span></li> <li><span>Educates healthcare professionals and employees on patient experience.</span></li> <li><span>Adheres to and promotes the Professional Nurses Code of Conduct. </span></li> <li><span>Responds to and investigates complaints and concerns and communicates identified issues to appropriate staff and department. </span></li> <li><span>Works with individuals or departments to address issues related to care delivery. </span></li> <li><span>Educates health care professionals and employees on the varied ways to humanize a patient’s experience based on feedback from individual patients and their families. </span></li> <li><span>Interacts with patients, families, customers and utilizes feedback to improve and reinforce satisfaction. </span></li> <li><span>Assesses patient or family questions and concerns and develops a plan to address needs. </span></li> <li><span>Communicates information to appropriate person(s) in appropriate time frames to meet patient or family questions, concerns, and expectations. </span></li> <li><span>Initiates patient or family concern reports, as appropriate, when issues arise. </span></li> <li><span>Consults, collaborates, and cooperates with colleagues, peers, supervisors, and other health care providers in a professional manner to improve the quality, effectiveness, and efficiency of patient care </span></li> </ul> <br> <span><strong>Quality & Safety</strong></span> <ul> <li><span>Anticipates patient family needs, understands their expectations and responds appropriately. </span></li> <li><span>Treats others with compassion, fairness, courtesy and respect while honoring their uniqueness. </span></li> <li><span>Willingly works with others to identify and achieve common goals. </span></li> <li><span>Enthusiastically approaches their role and displays pride in the organization. </span></li> <li><span>Takes personal responsibility for doing the right thing. </span></li> <li><span>Must demonstrate exceptional communication skills along with excellent customer service skills. </span></li> <li><span>Must be able to perform a variety of duties, often changing from one task to another of a different nature, without loss of efficiency or composure, and be able to perform under stressful conditions when confronted with multiple requests, demonstrating prioritizing skills.</span></li> </ul> <br> <span><strong>Education</strong></span> <ul> <li><span>Planning, teaching, supervising and counseling (as required) regarding physical care measures to promote improvement/recover, symptom/complication management, expected disease progression, social/emotional care and community resources</span></li> <li><span>Facilitating patient family based on identified learning needs of the patient and/or those providing care and documents appropriately</span></li> <li><span>Assess patient and family education needs, plan for and provide education and evaluate outcome</span></li> <li><span>Provides a suitable environment that supports patient and family learning.</span></li> <li><span>Acts as a resource nurse to ensure patient and family are provided with accurate</span></li> <li><span>information and resources to meet their health care needs.</span></li> <li><span>Engages in health promotion activities in the organization and community.</span></li> </ul> <br> <span><strong>Facility specific Responsibilities of the role</strong></span> <span><strong>Corresponding Activities performed by the role</strong></span> <br> <span><strong>Direct Patient Care</strong> </span> <ul> <li><span>Assess patient needs, identify barriers, and develop individualized care plans. </span></li> <li><span>Serve as a primary contact and advocate for patients, build trust, and provide emotional support. </span></li> <li><span>Navigate the healthcare system, locate resources, and coordinate services to ensure timely access to care. </span></li> <li><span>Make follow-up calls to discharged patients, monitor patient progress, and address concerns. </span></li> <li><span>Provide education on treatment side effects, self-management strategies, and refer patients to support groups and integrative therapies. </span></li> <li><span>Collaborate with physicians, nurses, social workers, and other healthcare providers to ensure coordinated care. </span></li> <li><span>Maintain accurate and complete documentation and facilitate effective communication within the healthcare team. </span></li> <li><span>Coordinate referrals to specialists, community services, and other healthcare providers. </span></li> <li><span>Monitor patient outcomes and identify opportunities for improvement. </span></li> <li><span>Promote and utilize evidence-based practices to enhance patient care. </span></li> <li><span>Adhere to regulatory standards, organizational policies, and procedures to ensure patient safety. </span></li> <li><span>Facilitate a climate of mutual understanding and appreciation of cultural differences. </span></li> <li><span>Administer medications according to organizational policies and procedures. </span></li> <li><span>Respond to emergencies according to organizational protocols. </span></li> <li><span>Provide guidance and advice to nursing staff on clinical and administrative matters.</span></li> <li><span>Facilitate a collaborative approach with other health professionals to ensure appropriate continuous, coordinated and integrated patient care.</span></li> <li><span>Anticipates patient family needs, understands their expectations and responds appropriately. </span></li> </ul> <br> <span><strong>Communication</strong> </span> <ul> <li><span>Daily interaction with Lead Clinicians & Clinical Nurse Specialists </span> <ul> <li><span>Medical Secretaries </span></li> <li><span>Multidisciplinary Team members (MDTs) </span></li> <li><span>General manager within specific directorates </span></li> <li><span>Lead Cancer Nurse / Manager Cancer for Cancer Performance </span></li> <li><span>Service Managers within specific directorates </span></li> <li><span>Service Improvement Facilitator </span></li> <li><span>MDT Coordinators </span></li> <li><span>Pathology and Imaging departments </span></li> <li><span>Out-patient central appointments</span></li> <li><span>Case Management team memebers </span></li> <li><span>MDT Coordinators / MDT members at referring other SEHA or Patients / relatives / carers </span></li> <li><span>Other physicians in SEHA or other hospitals in the country.</span></li> </ul></li> <li><span>Communicate with all levels of staff at SEHA HCF and other hospitals within and outside SEHA network, general physicians and patients to obtain or verify relevant information relating to cancer waiting times and to share best practice. </span></li> <li><span>Understand and communicate to clinical teams annual Cancer Waiting Times targets and be aware of the performance impact on, if targets are not met. </span></li> <li><span>Respond to patient queries about pending investigations, surgical in-patient dates, outpatient dates</span></li> <li><span>Makes follow-up phone calls to discharged patients, particularly those at moderate to high risk of readmission according to the inpatient readmission risk assessment score (LACE). The phone call must address how patients are adjusting at home, ensure compliance with medication, address any pain management issues, confirm follow-up appointments, and address any care-related concerns with relevant stakeholders. Additionally, solicit feedback about their hospital experience, and forward any clinical questions to the appropriate provider. </span></li> <li><span>Maintains confidentiality and security of patient, family, and organization information in</span></li> <li><span>accordance with the confidentiality policy</span></li> <li><span>Facilitates effective communication between the patient, family and the interdisciplinary</span></li> <li><span>health care team as required.</span></li> <li><span>Liaise with other health care providers as necessary to ensure appropriate and timely</span></li> <li><span>interventions for patients and for discharge planning.</span></li> <li><span>Provides a comprehensive clinical handover / report as required to ensure patient safety.</span></li> <li><span>Attends Patient Care rounds and communicates and updates the attending Healthcare</span></li> <li><span>provider on changes in the patient’s condition.</span></li> <li><span>Communicates with patient care team ongoing changes in patient’s plan of care and unit</span></li> <li><span>activity</span></li> <li><span>Ensures the nurses communicate and report changes in the patient’s condition to the</span></li> <li><span>relevant health care provider and that new orders are carried out</span></li> <li><span>Ensures documentation reflects a continuous, systematic and accurate nursing process</span></li> <li><span>Ensures clear and accurate documentation of all patient care events and is compliant with</span></li> <li><span>organization policies and procedures.</span></li> <li><span>Monitors and audits compliance with organization documentation standards</span></li> <li><span>Establishes and maintains professional boundaries with patients and members of the</span></li> <li><span>healthcare team.</span></li> </ul> <br> <p><span><strong>Outpatient Pathway </strong></span></p><br> <ul> <li><span>Ensure that any diagnostics and investigations that are required as part of the patient pathway have been requested and that the results are available for consultations. This will include those that are carried out at other SEHA/private facilities.</span></li> <li><span>Coordinate appointments and procedures at other hospitals and organizations, where the pathway requires input from these.</span></li> <li><span>Ensure that SEHA/ agreed standard of service is delivered to patients requiring elective admission to specialty</span></li> <li><span>Use EMR systems and specialty databases to ensure relevant and accurate information is recorded. </span></li> <li><span>Provide cross cover within specialty</span></li> <li><span>Attend meetings for service development initiatives as required </span></li> <li><span>To be responsible for the organisation of formal patient related meetings. Responsibilities to include preparation of agendas, transcription of minutes and subsequent collation and distribution to staff </span></li> <li><span>To be able to contribute to specialty improvements and efficient processes </span></li> <li><span>Demonstrate high levels of customer care and be an ambassador for customer care within the SEHA.</span></li> <li><span>To be the friendly, sensitive and accessible focus for patient and carer communication, ensuring that all patients have the opportunity to agree their appointment and admission dates </span></li> <li><span>Act as the communication hub for clinical team, other sub-specialties, patients and their relatives, as well as internal and external organizations (provide permission granted from higher administration). </span></li> <li><span>Promptly answer telephone enquiries, taking and relaying messages in polite, and helpful manner, taking action as appropriate </span></li> <li><span>Deal with complex queries </span></li> <li><span>Ensure interpreting service is available when required for patient consultations </span></li> <li><span>To be responsible for timely written and verbal communications with patients, clinicians, nursing staff and management </span></li> <li><span>Ensure that all information distributed to patients is accurate and up-to-date </span></li> <li><span>Attend clinics where appropriate to coordinate the patient pathway </span></li> <li><span>Identify own training and development needs and undertake appropriate training/education as required. </span></li> <li><span>Participate in an annual individual performance review process where objectives will be agreed, performance monitored and personal development needs discussed </span></li> <li><span>To attend all mandatory training as and when required to do so.</span></li> </ul> <br> <p><span><strong>Program Development </strong></span></p><br> <ul> <li><span>Participate in the execution of quality assurance programs and projects. </span></li> <li><span>Collaborate in the development of protocols and guidelines for patient management </span></li> <li><span>Develop, implement and evaluate comprehensive patient education programs </span></li> <li><span>Ensure health care professionals comprehensive knowledge of processes and procedures of care coordination specialty.</span></li> <li><span>Participates and/or leads quality improvement activities by assisting with the development,</span></li> <li><span>implementation and review of standards, policies, procedures and guidelines, evaluation of</span></li> <li><span>indicators and reporting of outcomes and trends.</span></li> <li><span>Monitors and evaluates unit operation and services in order to identify problems and takes</span></li> <li><span>a lead role in improving systems and safe patient care</span></li> <li><span>Participates in interdisciplinary teams and Performance Improvement Projects for</span></li> <li><span>evaluation and improvement of processes and clinical practice</span></li> <li><span>Ensures provision of a clean and safe working environment that minimizes risks to</span></li> <li><span>patients, visitors, other staff, and self. Identifies faulty and defective equipment and</span></li> <li><span>furniture, removes from service and takes corrective action</span></li> <li><span>Complies with International and HAAD Patient Safety Goals</span></li> <li><span>Promotes and audits compliance with the organization’s Infection Control policies and</span></li> <li><span>procedures</span></li> <li><span>Identifies, investigates, reports, and implements corrective action for incidents or</span></li> <li><span>complaints as appropriate. Completes appropriate documentation according to</span></li> <li><span>organization policy.</span></li> <li><span>Delegates responsibilities to the nursing team in response to an emergency situation.</span></li> <li><span>Identifies learning needs of the junior staff on the Unit in conjunction with the Clinical</span></li> <li><span>Resource Nurse and Manager and assists with the implementation of educational</span></li> <li><span>activities.</span></li> <li><span>Is responsible for educating less experienced staff in adverse drug reaction and the</span></li> <li><span>process to be followed for medication errors</span></li> <li><span>Completes mandatory and unit specific competencies and demonstrates ongoing competence</span></li> <li><span>In conjunction with, but not limited to, the Line Manager/CRN, identifies own professional</span></li> <li><span>learning needs and develops an annual learning plan</span></li> <li><span>Develops and maintains own Professional Portfolio as per HA-AD policy.</span></li> <li><span>Demonstrates improvement in clinical practice as a result of application of new theoretical</span></li> <li><span>knowledge and technology</span></li> <li><span>Initiates or participates in Nursing and or other disciplines research that contributes to</span></li> <li><span>continual improvement in standards of care</span></li> <li><span>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in</span></li> <li><span>compliance with HAAD and the organization’s requirements</span></li> <li><span>Demonstrates evidence of ongoing professional development in leadership and management</span></li> </ul> <br> <span><strong>General</strong></span> <ul> <li><span>This job description is not definitive and following periodic review may be subject to</span></li> <li><span>change.</span></li> <li><span>The charge nurse will also be expected to contribute to the wider corporate and</span></li> <li><span>organisational development needs as appropriate within scope of practice.</span></li> <li><span>The charge nurse will be expected to ensure compliance with the requirement of the</span></li> <li><span>Health and Safety regulations of the hospital</span></li> <li><span>Upholds the organization customer service standards at all times</span></li> </ul> <br> <br>Qualifications:<br> <span><strong>Qualifications</strong></span> <p><span><strong>Required:</strong></span></p><br> <p><span><strong>Bachelor degree in nursing or equivalent qualification of NLT 3 years study duration from an</strong></span></p><br> <p><span><strong>accredited program;</strong></span></p><br> <p><span><strong>* AND Valid/current national license.</strong></span></p><br> <p><span><strong>* AND BLS</strong></span></p><br> <p><span><strong>Desired:</strong></span></p><br> <p><span><strong>ACLS, PALS </strong></span></p><br> <br> <p><span><strong>Specialist Certifications</strong></span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Plant Performance Engineer
<p>Job Purpose:</p><br><p>To provide overall technical direction and engineering support in the area of plant performance and</p><br>
<p>efficiency, ensuring that all power station efficiency engineering matter are addressed in a consistent,</p><br>
<p>timely, safe, reliable, efficiency and cost-effective manner.</p><br><p><strong>Description</strong></p><br>
<ul><li>Responsible for optimising the overall plant energy conversion process and commercial performance by proactively identifying opportunities for improvement in BPP and Maintenance or Engineering practices.</li><li>Assist with developing of the business and plant performance, using industry standards practices for meeting industry' goals;</li><li>Develop and implement performance monitor and data validation systems and assess operational issues and develop options to improve performance data analysis and reliability of power plant equipment;</li><li>Effective manage and work to with key stakeholders to actively improve on/off site KPI and operational dashboard/reports;</li><li>Develop and share weekly and monthly KPIs relevant to BPP, Operations & Maintenance;</li><li>Support the development of workflows within the operations to optimise total site performance through the use of Standard Site Operations (SSO);</li><li>Assist the Management team in developing a proactive culture by using the condition monitoring functionality to optimise preventive maintenance scheduling;</li><li>Develops and implement PM schedules;</li><li>Support the development of maintenance or engineering strategies for improvement opportunities to recommend plant upgrades and process improvement;</li><li>Lead or assist with business care development for equipment modification and renewal as well as identify and evaluate new ideas, methods, technologies, innovative techniques, materials and best practices related to plant operation and recommend improvements;</li><li>Perform inspections and condition assessments of major power plant components to identify potential availability losses and recommend appropriate corrective action.</li></ul>
<p><strong>Analysis of Equipment Failure and RCAs </strong></p><br>
<ul><li>Support in attempts all possible means of reducing equipment downtime and ensuring high plant availability;</li><li>Support Collect data of all outages and present it in meaningful way so that analysis can be taken up for developing KPIs of Reliability;</li><li>Keep the database updated;</li><li>Organize failure analysis and RCAs.</li></ul>
<p><strong>Management of Change</strong></p><br>
<ul><li>Support in Administration of Management of Change in Intelex;</li><li>Review of new permanent MOCs raised in Intelex;</li><li>Organize MOC committee meeting for approval of MOC;</li><li>Organize implementation of MOC including, training and changes in master docs;</li><li>Prepare report progress on MOC periodically.</li></ul>
<p><strong>Maintenance Tasks Planning and Execution</strong></p><br>
<ul><li>Analyses construction sites and local environments to determine appropriate logistics solutions and resources; </li><li>Draws up plans and presents schedules of work, often with visual aids such as bar charts and procedures diagrams; </li><li>Uses specialist planning computer software; </li><li>Prepares logistics plans and pricing schedules for individual projects; </li><li>Monitors progress throughout the maintenance process and compares with the projected schedule of work; </li><li>Provide advice and support to the Head of Maintenance Engineering and Maintenance HOD's throughout the process, making adjustments to projects as necessary for the development of specific systems;</li><li>Prepares the integration & follow up of periodic overall schedules (4weeks, 3months & 18months);</li><li>Prepares of a weekly and monthly Maintenance Department planning and preventive maintenance reports;</li><li>Preparation of a periodic Budget & Cost forecast;</li><li>Planning coordination & conflict identification with other departments;</li><li>Preparation of EPC schedules & contractor planning monitoring;</li><li>Involved in negotiations with contractors;</li><li>Plays a coordination role between different disciplines (Maintenance, Operations, Supply Chain, Human Resources);</li><li>Prepares the risk register;</li><li>Interfaces with cost controller: Preparation of monthly cost, invoicing, cost at completion;</li><li>Prepares monthly coordination meeting with Contractors;</li><li>Preparation of schedules (Engineering, procurement, commissioning, Milestone, critical path, Resources, Training, etc );</li><li>Management of Planning / Preventive & Predictive Maintenance or Engineering team; </li><li>Preparation of work progress (Daily, weekly & monthly), different curves (using EVM Methods);</li><li>Propose different recovery plan.</li></ul>
<p><strong>Reporting and Planning</strong></p><br>
<ul><li>Generate weekly KPI report and circulate to stake holders;</li><li>Support in Preparing monthly report and monthly KPIs;</li><li>Use analytics to monitor open workers;</li><li>Coordinate with operation and maintenance to update the status of work orders;</li><li>Delivers monthly report (Work orders status) to Manager of Business & Plant Performance (BPP) department; </li><li>Discusses planned and unplanned jobs undertaken with the BPP department;</li><li>Assists the BPP department in planning daily jobs.</li><li>Assists the BPP department in doing the budget together with BPP.</li></ul> <p><strong>4. HEALTH & SAFETY:</strong></p><br> <p>The Job Holder will be based at Al Taweelah A1 Power and Desalination Plant </p><br>
<p>The Job Holder will work in a controlled hazardous environment<em>.</em></p><br>
<p><strong>Work Levels and Conditions and Risks:</strong></p><br>
<ul><li><strong>Work Level 1</strong>: the tasks that he/she performs as part of their daily work activities do not represent a risk for their integrity and for their physical integrity (e.g. working in zones with high temperatures or with permanent increased noise levels);</li><li><strong>Work Level 2</strong>: the tasks that he/she performs as part of their daily work activities represent a risk of medium kind and with temporary consequences like blows, falls, etc.;</li><li><strong>Work Level 3</strong>: the tasks that he/she performs as part of their daily work activities represent a risk of accidents of medium kind that can generate permanent consequences (burns, mutilations, irreversible wounds);</li></ul> <ul><li><strong>Work Level 4</strong>: the tasks that he/she performs as part of their daily work activities represent risks and are controlled by means of procedures, supervision, safety devices and HSE Teams in such a way that its non-observance that could lead to a serious accident of even death.</li><li><strong>Work Level 5</strong>: the tasks that he/she performs as part of their daily work activities represent a high risk for their physical integrity. This job is classified according to International Safety Regulations as a high risk level job.</li></ul>
<p><strong>Exposure to Risks:</strong></p><br>
<ul><li>Traffic/automobile accidents;</li><li>Risks inherent to the job of the Plant Engineering while performing inspections, site visits, operations and maintenance activities, etc.</li></ul>
<p><strong>EHSMS Roles & Responsibilities:</strong></p><br>
<ul><li>Ensure that the EHS roles and responsibility of their subordinates are communicated and known to them and complied;</li><li>Ensure the compliance of EHS Legal and other requirements related to the area of responsibility;</li><li>Ensure that the members of his staff have the facilities, tools and PPE necessary for the safe execution of their roles and responsibilities;</li><li>Ensure that the risk assessment carried out for all the activities under their area of responsibility, control measures implemented and risks mitigated to as low as reasonably practicable;</li><li>Arrange and provide EHS training to employees and contractors;</li><li>Arrange and participate in work place inspection;</li><li>Ensure the communication and consultation of EHS related issues / topics within the area of responsibility;</li><li>Ensure that all Environment health and safety incidents reported, investigated root cause identified and corrective actions taken;</li><li>Ensure that the code of practices and standard operating procedures applicable to their area of responsibility are implemented and followed;</li><li>Ensure the monitoring and measurement of the parameters specified in EHSMS to ensure the compliance of EHS requirements;</li><li>Takes part in the risk analysis at the working stations;</li><li>Checks the application of the EHSMS procedures to ensure effective implementation;</li><li>Ensure that CoPs and SOPs are implemented and adequate control measures are in place to avoid any activity which might lead to Environment, health and safety incidents;</li><li>Maintain records related to the EHS performance;</li><li>Ensure that all the fire fighting equipments and all other equipment required as per the emergency response plan is regularly tested and in good condition;</li><li>Assist HSE manager in all EHS related issues.</li></ul> <p><strong>5. JOB CONTEXT:</strong></p><br> <ul><li>Works in the BPP Department under the supervision of the Business & Plant Performance Manager;</li><li>The Job Holder works closely with the BPP department to ensure the Plant Routines are carried out efficiently and to high quality standards;</li><li>The Job Holder's role is defined by the Business & Plan Performance Manager. The responsibility and authority of the Job Holder is subject to the demands of the work scope and criticality;</li><li>The Job Holder is required to understand and promptly act upon oral operational instructions, respond effectively in pressure situations, make quick decisions in the event of breakdown or failure to safeguard the Plant, manage stress, coordinate and follow up on maintenance activities, ensuring high levels of safety and compliance with Procedures;</li><li>The Job Holder is expected to have a higher level of field experience and the use of these skills is the prerogative of the BPP Manager.</li></ul> <p><strong>6. PROBLEM SOLVING:</strong></p><br> <ul><li>The Job Holder must solve problems in accordance with Standard Company Policies and Procedures;</li><li>The Job Holder is empowered to take on the right initiative to ensure problem will be solved in timely, cost efficient and sustainable manner, to avoid reoccurrence </li><li>Problem solving may require various parties to support the initiative</li><li>The Job Holder must consider how problems will be solved. The focus in on operational problems which are solved by applying Standard Operating Procedures, learned techniques, engineering skills, operational experience, initiative and judgment.</li></ul> <p><strong>7. COMMUNICATION AND WORKING RELATIONSHIPS:</strong></p><br> <p>The Job Holder will work and communicate with:</p><br>
<ul><li><strong>Internal</strong>: Manager of Business & Plant Performance, Maintenance Manager; Outage / Production Engineers, other Maintenance Head of Sections, Operations Department, Supply Chain Manager;</li><li><strong>External</strong>: Contractors and Sub-Contractors' operational staff.</li></ul> <p><strong>8. JOB ACCOUNTABILITY: </strong></p><br> <p>Responds/acts upon the Business & Plant Performance Manager's supervision and direction.</p><br>
<ul><li>The Job Holder is accountable for task execution under direction;</li><li>The Job Holder is authorized to act within the boundaries of defined Procedures and Precedents and under the close supervision of the Business & Plant Performance Manager;</li><li>The Job Holder contributes to the end result and is accountable for it.</li></ul>
<p><strong>Teamwork:</strong></p><br>
<ul><li>Consistently acknowledges and appreciates each team member's contributions;</li><li>Effectively utilizes each team member to his/her fullest potential;</li><li>Motivates the team to work together in the most efficient manner;</li><li>Keeps track of lessons learned and shares those lessons with team members;</li><li>Mitigates team conflict and communication problems;</li><li>Suggests areas for improvement in internal processes along with possible solutions;</li><li>Encourages the more junior innovators to take responsibility for their development within the company;</li><li>Complies with and helps to enforce Standard Policies and Procedures;</li><li>Continually seeks opportunities to increase internal client satisfaction and deepen client relationships;</li><li>Initiates and implements improvements in all areas of the scope, within the budget provided;</li><li>Identifies opportunities for improvement and makes constructive suggestions for change.</li></ul>
<p><strong>Client Management:</strong></p><br>
<ul><li>Execute the day-to-day Business & Plant Performance section activities</li><li>Manages internal and external clients/suppliers expectations, claims and issues to meet personal and company objectives.</li></ul> <p><strong>9. JOB DIMENSIONS:</strong></p><br> <p><strong>Number of staff supervised:</strong></p><br> <p>Number of Direct Reports:</p><br> <p>Nil</p><br> <p>Position titles of Direct Reports:</p><br> <p>Nil</p><br> <p>Positions that report indirectly to this role:</p><br> <p>Nil</p><br> <p><strong>Budget</strong></p><br> <p>Accountable for:</p><br> <p><strong>10. QUALIFICATIONS, EXPERIENCE AND SKILLS:</strong></p><br> <p><strong>Essential Qualifications:</strong></p><br>
<ul><li>Bachelor degree in Mechanical Engineering, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.</li></ul> <p><strong>Experience:</strong></p><br>
<ul><li>8 years' experience in Plant Performance Engineering of a large power generation and water desalination or process systems environment plant. Must have power plant operations experience.</li><li>At least 3 years in a Supervisory Role, preferably in a power and desalination plant;</li><li>Experience in the maintenance/engineering, including plant performance experience is essential;</li><li>Experience in power plant system operation and maintenance practices with particular expertise in assessing, tuning and optimizing power generation system components;</li><li>Proficient in the preparation or review of basic and detailed engineering drawings, datasheets, calculations, specifications and procedures;</li><li>Amongst candidates, selection will be performed upon meeting the most of the above listed criteria for the role (qualifications and experience).</li></ul> <p><strong>Skills/Knowledge:</strong></p><br>
<p><strong>a. Soft skills:</strong></p><br>
<ul><li>English is essential: excellent communication skills both written and verbal;</li><li><strong>Must be flexible</strong>: willing to work long hours, weekends and be on call (periodically);</li><li>Arabic is an advantage;</li><li>Highly proactive and self-motivated</li><li>Must be a team player;</li><li>A pro-active and flexible approach to the presented challenges is required</li></ul>
<p><strong>b. Technical skills:</strong></p><br>
<ul><li><strong>Computer literate</strong>: a high degree of business computing applications such as databases, word processors and spreadsheets, etc.;</li><li>Hands-on background in water treatment and equipment maintenance as related to gas turbines and high pressure boilers, desalination, cooling water systems and water purification equipment;</li><li>Working knowledge of Environmental Regulations as they pertain to the Operations and Maintenance of an energy generating facility;</li><li>Must be able to visually read and respond to computer generated data, instrumentation, gauges, readouts and variations in color;</li><li>Knowledge of the kinds and types of equipment installed derived through a combination of hands-on experience and formal training performed in the manufacturer's factory and/or at the jobsite;</li><li>Demonstrates skills in the use of tools, test equipment and calibration appliances;</li><li>Strong mechanical aptitude, basic understanding of chemistry, physics, electricity and mathematics;</li><li>Business knowledge: good working knowledge of the Power Plant operating environment, including the processes, the equipment and potential risks.</li></ul>
<p><strong>c. Leadership skills:</strong></p><br>
<ul><li>Must be able to demonstrate management ability with highly developed interpersonal skills including subordinate development, team building and conflict resolution;</li><li>Team management/supervisory skills;</li><li>Coaching and training skills;</li><li>Acts as a role model, leads by example;</li><li>Performance management/evaluation skills;</li><li>Organization & planning skills.</li></ul> <p><strong>11. GENERAL RESPONSIBILITIES:</strong></p><br> <ul><li>Responsible for one's own Health and Safety and that of his/her colleagues in accordance with the Health and Safety Policies & Procedures of the Company;</li><li>Lives the values of TTEOM;</li><li>Promotes open, honest and positive communication;</li><li>Respects each other as well as the cultural diversity within TTEOM;</li><li>Maintains the high standard of TTEOM;</li><li>Promotes and instills cooperation and leadership;</li><li>Shares information and knowledge;</li><li>Takes ownership;</li><li>Undertakes such other duties as may be expected within reason.</li></ul>
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<br> </div>
Job Description<br><br>What if you could do the kind of work the world needs?<br><br>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.<br><br>The Senior Workplace Manager is responsible for leading workplace and facilities operations across WSP Middle East, ensuring safe, efficient and high-performing workplaces that support business operations, employee experience and organisational growth.<br><br>The role oversees workplace services, facilities management, office projects, business travel governance, workplace technology, occupancy planning and vendor management across regional offices and project locations. Working closely with business leaders, support functions and global workplace teams, the Senior Workplace Manager drives operational excellence, sustainability, workplace innovation and continuous improvement across the region.<br><br>Responsibilities<br><br>Workplace Leadership<br><br>Lead Workplace and Facilities teams across the Middle East, fostering a high-performance culture focused on service excellence, accountability, and continuous improvement. Build strong relationships with business leaders and key stakeholders to ensure workplace services continue to meet evolving business needs. Act as a trusted workplace advisor, supporting office growth, operational requirements and employee experience initiatives.<br><br><br>Workplace & Facilities Management<br><br>Lead workplace operations across all offices and project site locations within the Middle East. Develop and oversee preventative maintenance programmes, ensuring all facilities are safe, compliant and operationally effective. Oversee office refurbishments, relocations, fit-outs and maintenance projects in line with WSP standards. Ensure workplaces consistently provide a professional, productive and welcoming environment for employees and visitors.<br><br><br>Workplace Strategy & Space Planning<br><br>Support the development and implementation of the Middle East workplace strategy in alignment with WSP's global workplace and real estate strategy. Analyse workplace occupancy and utilisation data to inform space planning and workplace investment decisions. Ensure workplace technology and utilisation systems are effectively implemented and maintained. Identify opportunities to optimise workplace environments and support future business growth. <br><br><br>Vendor & Contract Management<br><br>Manage relationships with landlords, facilities providers and workplace service partners. Monitor vendor performance and ensure contractual commitments and service levels are achieved. Drive value for money while maintaining high standards of workplace service delivery. Financial Management Develop and manage workplace and facilities budgets across the region. Lead forecasting, expenditure monitoring and financial planning activities. Identify opportunities to improve operational efficiency and optimise costs without compromising service quality.<br><br><br>Sustainability & Innovation<br><br>Drive workplace sustainability initiatives across all Middle East offices. Support WSP's environmental and sustainability objectives through efficient workplace practices. Leverage technology and innovative solutions to improve workplace performance and user experience. <br><br><br>Compliance, Risk & Business Continuity<br><br>Ensure compliance with HSE, quality, and corporate governance requirements. Support workplace audits and ensure all facilities operate in accordance with company standards. Support business continuity and crisis management activities relating to workplace operations and employee travel. Maintain appropriate workplace risk management and emergency response procedures. <br><br><br>Global Collaboration<br><br>Work closely with global Workplace, Facilities and Real Estate teams to ensure alignment with corporate standards and initiatives. Support the implementation of global workplace programmes and best practices across the Middle East region.<br><br><br>Qualifications<br><br>Bachelor's degree in Business Administration, Facilities Management, Real Estate, Engineering, Operations Management or a related discipline.15+ years of progressive experience in Workplace, Facilities Management, Corporate Services, Administration or Business Operations, including leadership responsibility across multiple locations. Proven experience leading large, geographically dispersed teams within a complex regional or multinational organisation. Demonstrated success in developing and implementing workplace, facilities and administration strategies that support business growth and operational excellence. Strong commercial acumen with experience managing significant operational budgets, forecasting, cost optimisation and vendor contracts. Experience overseeing workplace portfolios, office expansions, relocations, fit-outs, refurbishments and workplace transformation initiatives. Strong understanding of workplace utilisation, occupancy planning, workplace technologies and modern workplace trends. Proven ability to lead organisational change, service transformation and continuous improvement programmes. Experience managing outsourced service providers and strategic supplier relationships, ensuring service excellence and value for money. Strong stakeholder management and influencing skills with the ability to build trusted relationships with senior leaders and business partners. Good understanding of workplace health, safety, security, risk management and business continuity requirements. Experience driving sustainability initiatives and embedding ESG principles within workplace operations. Strong analytical and problem-solving skills, with the ability to leverage data and insights to support business decisions. Excellent communication, leadership and people development capabilities. Knowledge of Middle East business environments, cultural norms and workplace practices. Willingness to travel regularly across the Middle East and internationally as required.<br><br><br>Imagine a better future for you and a better future for us all.<br><br>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.<br><br>With us, you can. Apply today.
Job Description<br><br>What if you could do the kind of work the world needs?<br><br>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.<br><br>The Senior Workplace Manager is responsible for leading workplace and facilities operations across WSP Middle East, ensuring safe, efficient and high-performing workplaces that support business operations, employee experience and organisational growth.<br><br>The role oversees workplace services, facilities management, office projects, business travel governance, workplace technology, occupancy planning and vendor management across regional offices and project locations. Working closely with business leaders, support functions and global workplace teams, the Senior Workplace Manager drives operational excellence, sustainability, workplace innovation and continuous improvement across the region.<br><br>Responsibilities<br><br>Workplace Leadership<br><br>Lead Workplace and Facilities teams across the Middle East, fostering a high-performance culture focused on service excellence, accountability, and continuous improvement. Build strong relationships with business leaders and key stakeholders to ensure workplace services continue to meet evolving business needs. Act as a trusted workplace advisor, supporting office growth, operational requirements and employee experience initiatives.<br><br><br>Workplace & Facilities Management<br><br>Lead workplace operations across all offices and project site locations within the Middle East. Develop and oversee preventative maintenance programmes, ensuring all facilities are safe, compliant and operationally effective. Oversee office refurbishments, relocations, fit-outs and maintenance projects in line with WSP standards. Ensure workplaces consistently provide a professional, productive and welcoming environment for employees and visitors.<br><br><br>Workplace Strategy & Space Planning<br><br>Support the development and implementation of the Middle East workplace strategy in alignment with WSP's global workplace and real estate strategy. Analyse workplace occupancy and utilisation data to inform space planning and workplace investment decisions. Ensure workplace technology and utilisation systems are effectively implemented and maintained. Identify opportunities to optimise workplace environments and support future business growth. <br><br><br>Vendor & Contract Management<br><br>Manage relationships with landlords, facilities providers and workplace service partners. Monitor vendor performance and ensure contractual commitments and service levels are achieved. Drive value for money while maintaining high standards of workplace service delivery. Financial Management Develop and manage workplace and facilities budgets across the region. Lead forecasting, expenditure monitoring and financial planning activities. Identify opportunities to improve operational efficiency and optimise costs without compromising service quality.<br><br><br>Sustainability & Innovation<br><br>Drive workplace sustainability initiatives across all Middle East offices. Support WSP's environmental and sustainability objectives through efficient workplace practices. Leverage technology and innovative solutions to improve workplace performance and user experience. <br><br><br>Compliance, Risk & Business Continuity<br><br>Ensure compliance with HSE, quality, and corporate governance requirements. Support workplace audits and ensure all facilities operate in accordance with company standards. Support business continuity and crisis management activities relating to workplace operations and employee travel. Maintain appropriate workplace risk management and emergency response procedures. <br><br><br>Global Collaboration<br><br>Work closely with global Workplace, Facilities and Real Estate teams to ensure alignment with corporate standards and initiatives. Support the implementation of global workplace programmes and best practices across the Middle East region.<br><br><br>Qualifications<br><br>Bachelor's degree in Business Administration, Facilities Management, Real Estate, Engineering, Operations Management or a related discipline.15+ years of progressive experience in Workplace, Facilities Management, Corporate Services, Administration or Business Operations, including leadership responsibility across multiple locations. Proven experience leading large, geographically dispersed teams within a complex regional or multinational organisation. Demonstrated success in developing and implementing workplace, facilities and administration strategies that support business growth and operational excellence. Strong commercial acumen with experience managing significant operational budgets, forecasting, cost optimisation and vendor contracts. Experience overseeing workplace portfolios, office expansions, relocations, fit-outs, refurbishments and workplace transformation initiatives. Strong understanding of workplace utilisation, occupancy planning, workplace technologies and modern workplace trends. Proven ability to lead organisational change, service transformation and continuous improvement programmes. Experience managing outsourced service providers and strategic supplier relationships, ensuring service excellence and value for money. Strong stakeholder management and influencing skills with the ability to build trusted relationships with senior leaders and business partners. Good understanding of workplace health, safety, security, risk management and business continuity requirements. Experience driving sustainability initiatives and embedding ESG principles within workplace operations. Strong analytical and problem-solving skills, with the ability to leverage data and insights to support business decisions. Excellent communication, leadership and people development capabilities. Knowledge of Middle East business environments, cultural norms and workplace practices. Willingness to travel regularly across the Middle East and internationally as required.<br><br><br>Imagine a better future for you and a better future for us all.<br><br>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.<br><br>With us, you can. Apply today.
About The Company Wealth Fusion Limited operates in London, UK and is regulated by the UK Financial Conduct Authority. The firm is a multi-family office that provides bespoke wealth management investment and estate-planning advice against a range of regulated products and services with the aim of building long-term business relationships. Our firm believes in creating an environment where creativity of thought is applauded and met with a passion to deliver sustained long-term financial results whilst acknowledging each client’s appetite for risk is different. Over the years, we have supported the needs of our clients by providing knowledgeable team members who understand each client’s needs by placing customer service at the heart of our business operation. This, together with a strong focus on excellent communication skills ensures the creation of new business relationships through a robust sales lead pipeline. The Wealth Fusion (DIFC Representative Office) is an extension of the London Team and this new formed entity has been established to expand the firm’s client base across the Middle East region. As a result, we are now looking to expand our Sales Team by hiring an experienced and enthusiastic Business Development Manager who possesses characteristics that ensure the firm continues delivering outstanding levels of customer service, identifies new customer and business relationships and works seamlessly with colleagues across different time zones. The Opportunity This is an Assistant Vice President level role with genuine personal development opportunities to contribute to the sales pipeline already operating from the UK by building local connections and networks within Dubai and sharing these opportunities with Relationship Managers based in London. As part of the successful candidate’s introduction to the firm’s internal processes and external regulatory frameworks, a London based induction program will be offered during the first six months and then semi-annual visits to London, UK and/or Zurich, Switzerland will ensure continued strong connectivity to the entire Sales Team and individuals that support all sales activity. For the right candidate and for someone who has a background of operating within a Representative Office and can demonstrate the necessary skills, background and experience, this represents an exceptional next step in their career of working within a family office. Business Development Manager Responsibilities:The role is a marketing, origination and relationship-development position for Wealth Fusion’s external asset manager (‘EAM’) business model. The Business Development Manager must always act as an employee of a representative office and not as an investment adviser, arranger or dealer. The key responsibilities for this role are as follows:Develop a qualified pipeline of prospective ultra-high-net-worth clients and family offices across the Middle East, with particular focus on relationships capable of meeting Wealth Fusion’s target client profile, ordinarily including investable assets of US$1 million or more.· Market only DFSA-approved and internally approved information about Wealth Fusion Limited, its EAM proposition and services; explain the proposition at a general and factual level without making a personal recommendation.· Identify the needs at a high level, arrange introductions, and refer prospect client names to authorised Wealth Fusion Limited personnel and relevant third-party banks for advice.· Co-ordinate meetings and, when permitted, facilitate the administrative transfer of documents. Build referral relationships with lawyers, trustees, custodian banks subject to internal controls. Maintain accurate CRM records, pipeline forecasts, source of lead information, contact reports, approvals, and marketing records; promptly reporting complaints, sanctions concerns and financial crime red flags to other team members to action. Provide the London Team with market intelligence, competitor observations, client themes, and commercial opportunities, whilst respecting confidentiality and data protection requirements. Support approved events, presentations and strategic initiatives, collaborating across functions and time zones to meet agreed objectives for qualified introductions and conversion quality. Perform other lawful and reasonable duties consistent with the representative office license and this role. Ensure service excellence and protect the company by implementing an effective control environment. Develop dialogue channels which foster a level of trust and commitment resulting in positive client relationships. Preferred Skills for this Position: Must be fluent in English and possess good communication and interpersonal skills that will be used with the firm’s prospect clients, third-party suppliers and team members. A proven track record of sourcing, qualification and documenting potential new sales opportunities for the UK and Swiss based Sales Team members covering the Middle East region. Demonstrate the ability to meet sales lead generation targets across numerous sourcing channels.5+ years of experience working within a similar wealth management and/or multi-family office environment. Personal attributes should include an eye for detail, committed and enthusiastic approach to supporting existing client relationships (as directed by the London and Swiss Sales Teams), whilst having the ability to multi-task, work under pressure at times and maintain a flexible approach whilst managing competing priorities. Ability to travel to the UK and/or Switzerland twice a year to ensure strong connectivity with all team members and support all relevant strategic initiatives.<br>Company - Wealth Fusion Limited (DIFC Representative Office) Location - Dubai, UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose<p><span>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'.</span></p><br><br><p><span>Emirates Group IT operates at the heart of a complex, global aviation business, where data is fundamental to how we operate, innovate and make decisions. As we continue to evolve our enterprise technology and data landscape, we are looking for an accomplished architecture leader to join our team as <strong>Senior Manager Enterprise Data Architecture</strong>.</span></p><br><br><p><span>We are seeking a strategic technology leader to join us as <strong>Senior Manager Enterprise Data Architecture</strong>. You will lead the enterprise data architecture strategy, defining the principles, standards, platforms and patterns that enable scalable, secure and sustainable data solutions across Emirates Group IT. You will shape future state data platforms, provide architecture governance and influence strategic technology decisions, working closely with business and technology teams and Group's Enterprise Data & Analytics (ED&A) teams to align data architecture with the Group’s broader data and analytics strategy.</span></p><br><br><br><p><span>In this role you will:</span></p><br><br><ul><li>Define and govern enterprise IT standards and architectural principles to ensure alignment with corporate strategy and resolve cross-portfolio concerns. Establish the frameworks necessary to safeguard enterprise coherence, reduce duplication, and ensure that all technology decisions support scalable, resilient, and long-term business growth.</li><li>Research and assess emerging technologies and market trends to modernise the IT estate and sustain competitive advantage. Lead the evaluation of disruptive innovations and define modernisation roadmaps that manage technical debt and technology currency, ensuring the organization remains agile and future ready.</li><li>Provide coaching, mentorship, and leadership to solution architects and development teams to drive high performance and organisational alignment. Foster a culture of collaboration and build internal capability through development plans, ensuring teams are empowered to deliver solutions that meet both service levels and strategic objectives.</li><li>Lead the evolution of enterprise-wide architecture across infrastructure, operations, cybersecurity, and platform domains. Oversee frameworks that embed resilience, automation, and security into the design process to create a robust foundation for secure, efficient IT services and business continuity.</li><li>Establish the strategic direction, standards, and governance frameworks for data and analytics to safeguard information quality, integrity, and security. Define policies for data management and compliance, transforming information assets into reliable, trusted products for enterprise-wide decision-making and innovation.</li><li>Act as a thought leader and consultant to business units and cross-domain teams, promoting the adoption of well-architected frameworks and best practices. Influence stakeholders to apply architectural standards effectively, accelerating enterprise agility and enhancing responsiveness to evolving business needs.</li><li>Drive technology investment decisions through TCO and cost-benefit analysis and provide architectural leadership in vendor selection. Align enterprise business architecture with long-term strategic and technology priorities by mapping capabilities to IT products and partnering with Product Delivery teams to define architectural runways and prioritise technical enablers for scalable, sustainable delivery.</li></ul><br>Qualification<p><span>To be considered for this role, you must meet the below requirements:</span></p><br><br><ul><li><span><span>Degree in Computer Science, Engineering, or an equivalent IT-related discipline. Experience in Information Technology, Enterprise Architecture</span></span></li><li><span>10+</span> years of experience in Information Technology and Enterprise Architecture, focused on developing large‑scale, complex, distributed, and mission‑critical applications across heterogeneous environments. </li><li>8+ years of experience in defining and executing technology strategies with both an enterprise‑wide perspective and solution‑level detail, ideally complemented by exposure to the airline domain and experience working within Product-centric delivery models partnering with Product Management.</li></ul><ul><li>Strong understanding of application development technologies such as Java, open‑source frameworks, cloud platforms, and low‑code solutions.</li><li>Knowledge of non‑functional requirements and practices, including observability, automation, scalability, and maintainability.</li><li>Familiarity with agile software development methodologies such as Scaled Agile Framework (SAFe) and Scrum.</li><li>Knowledge of enterprise architecture frameworks such as TOGAF, Zachman, or other modern approaches.</li><li>Proficiency in industry‑standard modelling techniques such as ArchiMate and/or UML.</li><li>Understanding of contemporary architecture styles, including microservices, event‑driven architecture, and cloud‑native applications.</li><li>In‑depth knowledge of cloud architecture principles, with the ability to apply Well‑Architected Frameworks to deliver secure, scalable, and cost-optimised deployments, including FinOps practices.</li><li>Ideally certified in one or more relevant areas such as TOGAF, IASA, Cloud Architecture, or Cybersecurity.</li><li>Proficiency in IT financial models, including TCO (Total Cost of Ownership), budgeting, and Cloud FinOps principles to drive cost-optimised architecture decisions</li><li>Ability to model business capabilities, value streams, and operating models to bridge the gap between corporate strategy and technical execution.</li><li>Advanced soft skills in stakeholder management, negotiation, and the ability to influence decision-making and negotiate across complex organisational structures, distributed entities and competing priorities.</li></ul><br><p><span>Leadership role: Yes</span></p><br><br>Salary & benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span><span><span>www.emirates.com/careers</span> </span></p><br><br><br> </div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>We're looking for a Regional Key Account Manager to drive the commercial success of a portfolio of globally recognised beauty brands across the GCC. This is a highly visible role where you'll partner with leading retailers, brand principals, and internal stakeholders to maximise sales performance, optimise stock, and strengthen long-term commercial relationships. Your responsibilities will be to:</p>
<ul>
<li>Manage strategic regional retail accounts across the GCC, acting as the primary commercial contact for both retailers and brand partners.</li>
<li>Develop and execute annual commercial plans, sales budgets, and joint business plans in collaboration with Business Unit Leaders and international brand principals.</li>
<li>Drive sell-in performance by monitoring sales, negotiating commercial terms where applicable, and identifying opportunities to grow revenue and profitability.</li>
<li>Build strong partnerships with key retailers including Sephora, Al Tayer Group, FACES, Galleries Lafayette, among others, as well as leading e-commerce partners and pure players.</li>
<li>Monitor inventory across retailers and warehouses, proactively managing stock levels, returns, and liquidation strategies to ensure healthy inventory performance.</li>
<li>Work closely with Supply Chain to align demand planning, forecasts, inbound orders, and product launches.</li>
<li>Analyse sales performance, profitability, market share, customer insights, and competitor activity, translating data into actionable commercial strategies.</li>
<li>Recommend distribution strategies, brand mix, counter openings, renovations, and retail expansion opportunities.</li>
<li>Coordinate promotional campaigns from planning through execution, measuring results and ensuring commercial objectives are achieved.</li>
<li>Collaborate with Marketing, Finance, Regulatory, and Supply Chain teams to deliver seamless execution across all commercial initiatives.</li>
<li>Maintain exceptional relationships with brand principals, distributors, wholesalers, and retail partners, becoming a trusted commercial advisor across the region.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>3-5 years' experience as a Key Account Manager within the beauty industry.</li>
<li>Experience managing major retail accounts or distributors across the GCC.</li>
<li>Strong commercial acumen with experience in budgeting, forecasting, sales planning, and revenue growth management.</li>
<li>Excellent analytical skills with the ability to interpret sales data, identify opportunities, and make commercially sound decisions.</li>
<li>Strong negotiation and stakeholder management skills, with the confidence to work with senior retail partners and global brand principals.</li>
<li>Experience working closely with Supply Chain, Marketing, and cross-functional teams.</li>
<li>Highly relationship-oriented with excellent communication and presentation skills.</li>
<li>An outgoing, collaborative personality who enjoys networking and building lasting partnerships.</li>
<li>Willingness to travel across the GCC as business needs require.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>As the VP Regional beauty brands you'll drive growth across a varied portfolio of beauty brands - identifying new opportunities, leading acquisitions, and shaping the strategic and financial direction of the businesses you bring in with focus on Partnerships & Business Development. Success in this role calls for strong leadership across brand management, business acquisition and strategy, financial planning, and talent development, with a clear focus on long-term growth aligned to the Group's vision. In your role you will:</p>
<ul>
<li>Scout, evaluate and negotiate new brand partnerships - from first approach through deal structuring, pricing, and contract close, working in close alignment with local teams to plan the market launch.</li>
<li>Lead and oversee all business plans and strategies for new brand acquisitions, ensuring successful integration and long-term growth.</li>
<li>Work closely with the Strategy and Business Development teams on business acquisition opportunities to grow the group's portfolio.</li>
<li>Act as a strategic consultant to the local operating teams, ensuring they are empowered to manage day-to-day operations while you focus on strengthening strategic partnerships, overseeing overall financial health, and driving business consolidation.</li>
<li>Develop and implement the strategy for the group of brands by defining the vision and setting the financial / operational KPIs.</li>
<li>Monitor key business KPIs and performance metrics.</li>
<li>Oversee the brands' omnichannel strategies, budgets, P&L and performance targets whilst ensuring alignment with the Group's objectives.</li>
<li>Build and nurture long-term strategic partnerships with brand principals.</li>
<li>Build and manage high-performing teams by coaching, mentoring and ensuring they have clear development plans in place.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>A track record of building and negotiating brand partnerships, with the presence and credibility to operate at VP level</li>
<li>15+ years in the beauty industry, ideally with strong omnichannel exposure - candidates from FMCG or luxury fashion, jewelry, and eyewear will also be considered</li>
<li>Strong commercial and financial acumen; comfortable building business plans, purchase plans, and reading P&L performance</li>
<li>Sharp strategic thinking, paired with the composure and negotiation skill to close complex deals</li>
<li>Excellent leadership skills, with experience building and developing high-performing teams</li>
<li>Exceptional stakeholder management - someone who builds trust easily across both external brand partners and internal teams</li>
<li>Regional and/or international brand-building experience</li>
<li>Bachelor's degree in business administration or related field; MBA or equivalent preferred</li>
<li>Willingness and flexibility to travel across the region</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Career Area:</b></p><br><br>Legal and Compliance<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p><b>Role Definition</b><br>As a Risk and Compliance Manager at Caterpillar, you will have the exciting opportunity to implement and enhance the Ethics & Compliance Program for the Customer Solutions Growth Regions Division within Construction Industries. This role will provide compliance support across all seventeen risk areas for the Growth Regions Division while also collaborating and partnering with organizations across the Enterprise. This position will report to the Construction Industries Risk & Compliance Director with a strong dotted line to the Growth Regions Division Chief Financial Officer</p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Provide leadership and support to the organization by fostering and enhancing a values-based culture.</li><li>Provide leadership to actively interface and collaborate with all Compliance Risk process partners and act as an advisor to senior management for interpreting, analyzing, using, and effectively responding to compliance information.</li><li>Partner with the Global Trade and Export Control team to implement processes to ensure compliance with global trade regulations, U.S. export controls and Enterprise procedures.</li><li>Lead the development and implementation of worldwide controls/processes to ensure compliance with Caterpillar’s Code of Conduct, policies and procedures, and applicable laws.</li><li>Identify key compliance risks, understand how they impact the Region, and lead projects to mitigate the risks.</li><li>Deliver targeted communications on the Ethics & Compliance Program.</li><li>Oversee the development and timely completion of any applicable remediation plans to correct issues identified through the course of an internal audit, assessment, compliance review or OBP investigation.</li><li>Design, develop, implement, monitor, and report compliance metrics to demonstrate Ethics & Compliance Program effectiveness within the Growth Regions Division. Provide reports to senior leaders, the Office of Business Practices, Chief Ethics and Compliance Officer, and the Enterprise Risk Advisors.</li><li>Serve as a key contact, where appropriate, for Internal Audits, Assessments, and Compliance Reviews.</li><li>Set the tone on communications and play a key role in delivering ethics and compliance learning needs within the Segment.</li><li>Attend and participate in global and regional meetings in support of Caterpillar’s Ethics and Compliance Program.</li><li>Provide leadership and support for facility, country, and regional Compliance Councils.</li></ul><br><p><b>What You Will Have</b></p><br><br><ul><li><b>Effective Communications</b>: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.</li><li><b>Relationship Management</b>: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.</li><li><b>Leadership</b>: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state.</li><li><b>Business Ethics</b>: Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct; ability to demonstrate ethical behavior in diverse situations.</li><li><b>Risk Management</b>: Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.</li><li><b>Issues Management and Remediation</b>: Knowledge of techniques and processes for issue management and remediation; ability to identify any error or fault, and correcting them in a timely manner.</li></ul><br><p><b>Top Candidates Also Have: (Qualification)</b></p><br><br><ul><li>Bachelor’s degree in a related discipline</li><li>Progressive Risk and or Compliance related experience</li><li>Proficiency in Microsoft Suite of Data Analytic tools such as PowerBI, Power Automate, etc.</li><li>Excellent Communication Skills</li></ul><br><p><b>Additional Information:</b></p><br><br><ul><li>Candidate must be fluent in English.</li><li>This role is full time and requires 5 days a week in office</li><li>ISE Available</li><li>International travel up to 25%</li></ul><br><p><b>What We Offer</b></p><br><br><p>From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.</p><br><br><br><p><b>About Caterpillar</b></p><br><br><p>Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For the past 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.</p><br><br><br><p><b>NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.</b></p><br><br><br><p><b>Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.</b></p><br><br><br><p><b>We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.</b></p><br><br><p><b>#LI</b></p><br><br><br><br><br><br><br><br><br><p><b>Posting Dates:</b></p><br><br>July 15, 2026 - July 21, 2026<br><br><p><span>Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div>
<strong>The Landmark Group</strong> began its journey in <strong>1973</strong> with one store in Bahrain and has grown into one of the largest retail and hospitality conglomerates in the <strong>Middle East, Africa, and India. </strong>Currently, the Group operates over<strong> 2,200 outlets, encompassing over 30 million square feet across 21 countries.</strong>Job PurposeThe Technical Architect is responsible for defining and guiding the technical and application architecture for enterprise solutions. The role translates business requirements into scalable, secure, and practical solution designs across applications, integrations, cloud platforms, data flows, and enterprise systems.<br><br><strong>Key Focus Areas:<br><br></strong><ul><li>eCommerce Application Architecture</li><li>Solution Design</li><li>AI-Enabled Architecture Design</li><li>Cloud Platform and Security Enablement</li><li>Cross Domain Application Alignment</li><li>Infrastructure and Security Driven Application Design</li><li>Drive Innovation<br><br></li></ul><strong>Job Description</strong><strong>eCommerce Application Architecture<br><br></strong><ul><li>Design end-to-end eCommerce application architectures across enterprise platforms, custom applications, SaaS solutions, cloud services, and digital systems</li><li>Define application architecture standards, patterns, and best practices for modular design, service design, maintainability, scalability, performance, reliability, and supportability</li><li>Guide teams on application structure, component design, technology selection, and alignment with enterprise architecture principles</li><li>Ensure application designs support business capabilities, operational needs, security expectations, and long-term technology direction<br><br></li></ul><strong>Application Solution Design<br><br></strong><ul><li>Translate business requirements into practical end-to-end technical designs and solution options</li><li>Evaluate solution alternatives, identify technical risks, assess cost versus benefit, and recommend fit-for-purpose architecture decisions</li><li>Create solution designs that consider applications, data flows, integrations, infrastructure, security, operations, and delivery constraints</li><li>Provide technical guidance during delivery to ensure the implemented solution remains aligned with the approved design<br><br></li></ul><strong>AI-Enabled Application Architecture<br><br></strong><ul><li>Identify practical opportunities to embed AI, automation, machine learning, and generative AI capabilities into enterprise applications and business processes</li><li>Guide application teams on AI-enabled solution patterns, including intelligent search, document processing, recommendation engines, conversational interfaces, workflow automation, and decision support</li><li>Ensure AI-enabled application designs consider data quality, privacy, security, access control, auditability, explainability, operational support, and responsible AI principles</li><li>Work with data, integration, security, infrastructure, and platform teams to ensure AI solutions are properly connected to enterprise data, APIs, cloud services, and application platforms</li><li>Support evaluation of AI tools, platforms, APIs, and vendor capabilities to determine fit-for-purpose use cases and enterprise adoption</li><li>Ensure AI capabilities are designed as part of the application architecture, not as disconnected experiments or standalone proof of concepts<br><br></li></ul><strong>Application Modernization<br><br></strong><ul><li>Support legacy application assessment, rationalization, modernization, and simplification initiatives</li><li>Identify opportunities to reduce technical debt, remove duplication, consolidate platforms, and improve application maintainability</li><li>Guide modernization approaches, including re-platforming, refactoring, replacement, cloud adoption, containerization, and service enablement</li><li>Partner with business and technology teams to define practical transition states from the current architecture to the target architecture<br><br></li></ul><strong>Infrastructure and Security Aware Application Design<br><br></strong><ul><li>Ensure application designs properly consider hosting, compute, storage, network, identity, access, security controls, performance, resilience, monitoring, backup, disaster recovery, and operational support requirements</li><li>Work closely with infrastructure and security architects to align application designs with enterprise infrastructure, cloud, network, and security standards</li><li>Incorporate security by design principles including identity and access management, role based access, encryption, secure APIs, data protection, vulnerability management, and compliance needs</li><li>Validate that applications are designed for availability, scalability, observability, supportability, and production readiness<br><br></li></ul><strong>Cloud and Platform Enablement<br><br></strong><ul><li>Guide the use of cloud services, enterprise platforms, DevOps practices, CI/CD, automation, environment strategy, and deployment patterns</li><li>Support application teams in adopting cloud native and platform capabilities where they provide business and technical value</li><li>Ensure cloud and platform choices are secure, scalable, cost effective, supportable, and aligned with enterprise standards</li><li>Collaborate with platform, DevOps, infrastructure, and engineering teams to improve delivery speed, reliability, and operational maturity<br><br></li></ul><strong>Cross Domain Application Alignment<br><br></strong><ul><li>Work closely with enterprise, integration, data, infrastructure, security, and platform architects to ensure application solutions are aligned across the broader technology landscape</li><li>Ensure application designs properly address integration points, data movement, master data needs, reporting dependencies, security controls, infrastructure impact, and operational dependencies</li><li>Maintain clear ownership boundaries with specialized architecture domains while ensuring end-to-end solution integrity</li><li>Identify reuse opportunities across applications, platforms, services, APIs, and shared technical capabilities<br><br></li></ul><strong>Architecture Governance & Compliance Alignment<br><br></strong><ul><li>Work with the Architecture Review Board, enterprise architecture team, and domain architects to ensure application and technical solution designs follow approved architecture standards, principles, and governance processes</li><li>Support architecture review submissions by preparing solution architecture documents, design diagrams, technical decision records, risk assessments, and required review materials</li><li>Review application and technical designs for alignment with enterprise standards across application architecture, integration, data, infrastructure, security, cloud, and operational readiness</li><li>Identify architecture risks, design gaps, technical debt, compliance concerns, and operational impacts early in the solution lifecycle</li><li>Ensure application solutions consider security, privacy, data protection, resilience, disaster recovery, audit, and regulatory requirements in partnership with the relevant domain owners</li><li>Track architecture decisions, exceptions, risks, and follow-up actions through the appropriate governance forums and delivery checkpoints<br><br></li></ul><strong>Leadership & Collaboration<br><br></strong><ul><li>Serve as subject matter expert and technical advisor for infrastructure and security initiatives</li><li>Mentor engineering teams on architecture principles, security best practices, and technology adoption</li><li>Collaborate with enterprise architects, application teams, and business stakeholders to align technical solutions with business needs</li><li>Lead architectural reviews, provide technical guidance, and resolve design conflicts</li><li>Stay current with industry trends, emerging threats, and innovative technologies<br><br></li></ul><strong>Documentation & Knowledge Management<br><br></strong><ul><li>Create and maintain solution architecture documents, application architecture diagrams, system context diagrams, data flow diagrams, deployment views, technical design documents, and architecture decision records</li><li>Document key design decisions, architecture assumptions, technical risks, dependencies, exceptions, standards, reusable patterns, and open issues</li><li>Maintain architecture artifacts required for Architecture Review Board reviews, delivery governance, production readiness, operational handover, and future system changes</li><li>Document application design standards, technical patterns, operational guidelines, and support considerations in collaboration with architecture and engineering teams</li><li>Conduct knowledge transfer sessions and capability building programs for engineering, product, delivery, and technical teams<br><br></li></ul><strong>Knowledge, Skills & Experience</strong><strong>Relevant Job Experience</strong><strong>Professional Experience<br><br></strong><ul><li>10 plus years of experience in application development, technical architecture, solution architecture, enterprise systems, or technology delivery roles</li><li>5 plus years of experience in application architecture, technical solution design, or enterprise wide solution architecture</li><li>Proven experience designing and delivering large scale enterprise applications in ecommerce</li><li>Proven experience designing and delivering large scale enterprise application solutions across custom applications, SaaS platforms, cloud services, and packaged business systems</li><li>Strong experience translating business requirements into end-to-end technical designs covering applications, data flows, integrations, infrastructure, security, cloud, and operations</li><li>Experience working with Architecture Review Boards, enterprise architecture teams, and domain architects to review, govern, and align solution designs</li><li>Strong background in application modernization, platform consolidation, cloud adoption, technical debt reduction, and legacy system rationalization</li><li>Practical experience with cloud platforms such as Azure, AWS, or Google Cloud, including application hosting, deployment patterns, scalability, security, monitoring, and cost awareness</li><li>Experience working with integration teams on APIs, middleware, event based flows, data exchange, and system interaction patterns</li><li>Experience guiding engineering teams on application design, technical patterns, DevOps practices, CI/CD, automation, testing, deployment, and production readiness</li><li>Retail, ecommerce, hospitality, supply chain, or enterprise business systems experience strongly preferred<br><br></li></ul><strong>Technical Skills<br><br></strong><ul><li>Application Architecture: Enterprise applications, custom platforms, SaaS solutions, packaged systems, modular design, service design, API first architecture, scalability, maintainability, and supportability</li><li>Solution Design: End to end technical design, solution options, architecture tradeoffs, risk assessment, cost versus benefit analysis, transition architecture, and implementation guidance</li><li>Hands on experience: real hands-on experience with one or more programing language like Java – Python – etc</li><li>Good to have: real working experience with any ecommerce platform like Broadleaf commerce – SAP commerce etc. </li><li>AI Enabled Architecture: Practical understanding of generative AI, machine learning enabled applications, AI APIs, intelligent search, automation, prompt enabled workflows, responsible AI, data privacy, model integration, and AI solution governance</li><li>Cloud Platforms: Azure, AWS, Google Cloud Platform, hybrid cloud, application hosting, cloud services, deployment patterns, cloud security, scalability, resilience, and cost optimization</li><li>Integration Design: REST APIs, event driven architecture, middleware, messaging, file based integrations, data exchange patterns, and system interaction models in partnership with the integration architect</li><li>Infrastructure Design: Hosting, compute, storage, networking, load balancing, application gateways, backup, disaster recovery, high availability, and operational support considerations</li><li>Security by Design: IAM, SSO, MFA, role based access, encryption, secure APIs, data protection, vulnerability management, application security, privacy, and compliance alignment</li><li>DevOps and Automation: CI/CD, release management, environment strategy, Azure DevOps, GitHub Actions, automated testing, deployment automation, and infrastructure as code awareness</li><li>Observability and Operations: Monitoring, logging, alerting, performance management, incident readiness, production support, operational handover, and service reliability</li><li>Architecture Documentation: Solution architecture documents, application diagrams, system context diagrams, data flow diagrams, deployment views, technical design documents, and architecture decision records<br><br></li></ul><strong>Required Leadership Skills<br><br></strong><ul><li>Strategic Thinking: Ability to translate business requirements into technical architecture and long-term infrastructure strategy</li><li>Communication: Excellent verbal and written communication skills to articulate complex technical concepts to diverse audiences</li><li>Problem Solving: Analytical mindset with the ability to troubleshoot complex infrastructure and security challenges</li><li>Collaboration: Strong team player with experience working across organizational boundaries and with external partners</li><li>Innovation: Forward-thinking approach to evaluating and adopting emerging technologies and methodologies<br><br></li></ul>Powered by JazzHR<br><br>TrO0T3tIPJ
Company Description<br><br>We’re Checkout.com. You might not know our name, but companies like e Bay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. <br><br>We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. <br><br>Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. <br><br>If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. <br><br>With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.<br><br>Role Overview<br><br>As our merchant-base, product portfolio, and global headcount continue to grow, we are looking for a Senior Regional Marketing Leader to oversee marketing and drive targeted account growth across the MENA region. This high-impact role will champion our regional ABM strategy, aligning closely with local commercial leadership to design, execute, and scale high-converting 1:1, 1:few, and 1:many account-based programs. In addition to driving deep ABM strategy, this leader will oversee Field Marketing, Events, PR, and demand generation initiatives across key regional markets.<br><br>The incoming leader will manage a team of two as well as managing and optimising return on our MENA marketing budget. This budget will be directly managed in-market, and through coordination with the MENA GM and the Commercial Heads.<br><br>This person will dual-report to the MENA GM and Global CMO, working closely with the broader global Marketing team to shape and execute our go-to-market strategy focused on priority prospects, in-pipe opportunities and cross-sell / upsell of the back book. The person will be expected to build highly effective local and global working relationships and be a champion for marketing collaboration.<br><br>Remit And Responsibilities<br><br>Go-to-Market Strategy: Collaborate with The Marketing Leadership Team and the MENA GM to define and deliver integrated go-to-market strategies aligned with business goals for front book and back book execution. Executive Collaboration: Act as a trusted partner for our MENA GM, the CMO and other executive stakeholders, to develop and execute regional marketing strategies that drive impactful outcomes and contribute to business objectives. You will drive tight alignment with regional growth strategies and our global marketing plan. Account-Based Marketing (ABM) Engine: Lead the strategy and execution of sophisticated multi-touch ABM programs across enterprise segments in MENA. Utilize intent data, predictive scoring, and deep account intelligence to deliver hyper-personalized campaigns, custom content, and tailored sales collateral across key verticals. You will bring a proven track record as an ABM specialist. Regional Marketing Leadership: Work across Commercial and Partnerships to create cohesive and impactful regional plans. You will be responsible for designing and executing the marketing strategy and plan in the region and will need to influence other marketing leaders to deliver what’s needed to support the execution of the plan. This role will be high on influence and collaboration, optimising global spend for quality investment and planning in the market. Your success will be dependent on the ability to forge close working relationships with the Marketing Leadership Team. Team Leadership: Manage and grow a team of marketers with varying areas of expertise. Foster a high-performance environment built on trust, ownership, and continuous development. Be the Checkout brand ambassador for the region, working with our partners across the organisation to continue to build our culture in the MENA region. Budget Management: Allocate resources strategically to maximize ROI and support the region’s commercial priorities. You’ll be accountable for delivering high impact programs that accelerate commercial results. Market Alignment: Stay abreast of market dynamics and industry trends, ensuring marketing efforts align with both global strategies and local preferences to drive effective engagement with enterprise customers Measurement and Optimization: Measure performance, and use insights to adjust strategy and improve outcomes for our Enterprise Marketing. Communicate results to stakeholders across the business<br><br>Desired Background and Core Competencies<br><br>ABM & Enterprise Specialization: Over a decade in strategic B2B marketing leadership with a deep expertise in Account-Based Marketing (ABM) for complex enterprise accounts. Proven experience in B2B Saa S, enterprise software, or payments/fintech environments is essential. Communication Skills: Excellent communication skills across all levels, with the ability to effectively convey complex ideas and influence buy-in from senior stakeholders in English, Arabic proficiency is an added advantage. MENA PR Strategy & Agency Oversight: Deep knowledge of the MENA media ecosystem. Proven experience selecting, steering, and holding PR agencies accountable to strict KPIs, driving narrative control, press coverage, and growing market Share of Voice (SOV) across English and Arabic media. Leadership Skills: Track record of exceptional leadership and team management, with the ability to inspire and mentor a team of marketing professionals and cross-functional partners to achieve ambitious goals and drive impactful outcomes. Adept at steering complex projects, setting clear priorities, delegating effectively, and maintaining a keen eye on budgets Bilingual Written & Spoken Excellence: Exceptional native-level proficiency in both English and Arabic (written and spoken). Hands-on owner of all advertising, marketing assets, and content materials in Arabic guaranteeing flawless quality, brand consistency, and high-converting messaging across both languages. Cross-Functional Collaboration: Incredible cross-functional collaboration skills, with the ability to build and maintain relationships with key stakeholders and drive alignment and execution of marketing initiatives across departments. Ideally with have evidenced this at scale, in matrixed/global environments Strategic Thinking: Strategic thinker with a proven ability to develop innovative marketing strategies, explore new approaches, and champion experimentation to stay ahead in the rapidly evolving market landscape Analytical Mindset: Strong analytical skills, with the ability to utilize marketing technology tools to measure the impact and ROI of marketing activities, providing actionable insights to drive continuous improvement and optimization Data-driven decision-making: high-proficiency in leveraging martech tools for performance and ROI tracking, as well as turning insights into tangible actions Innovation mindset: constantly on the hunt for innovative strategies and eager to test new tactics to connect with and provide value to our merchants Team spirit: a genuine enthusiasm for being an integral part in a dynamic team, seamlessly collaborating with colleagues from all corners of the globe to make an impact<br><br>Additional Information<br><br>Bring all of you to work<br><br>We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.<br><br>Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.<br><br>We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.<br><br>It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.<br><br>Life at Checkout.com<br><br>We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.<br><br>Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.<br><br>For a closer look at daily life at Checkout.com, follow us on Linked In and Instagram
About Dubai Holding Entertainment<br>Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.<br>Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.<br>Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.<br>As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts™ is the Middle East’s largest multi-themed leisure and entertainment destination. Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.<br>Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit, reaching over 200 nationalities and 4 million listeners each week in seven languages.<br>Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.<br>About the Role<br>Here’s your opportunity to join Dubai Holding Entertainment as an Associate Director - Human Capital, where you will act as a strategic partner to senior leaders, shaping and delivering people strategies that support business growth, organisational performance, and cultural transformation across the organisation.<br>In this role, you will:<br>Serve as a trusted advisor to executive leadership, providing strategic human capital guidance that supports business objectives and long-term growth. Lead the development and execution of people strategies, ensuring alignment between workforce priorities and organisational goals. Drive workforce planning, organisational design, and operating model effectiveness across multiple business units. Oversee succession planning and leadership pipeline initiatives, ensuring readiness for critical roles and future business needs. Partner with stakeholders to deliver talent reviews, leadership development programmes, and capability-building initiatives that strengthen organisational leadership. Lead performance management initiatives, embedding frameworks that drive accountability, high performance, and business results. Champion employee engagement and culture transformation programmes, fostering an inclusive, collaborative, and future-ready workplace. Provide strategic leadership on large-scale change, transformation, restructuring, and integration initiatives, ensuring effective stakeholder alignment and risk management. Guide complex employee relations matters while ensuring compliance with company policies and UAE labour legislation. Leverage workforce analytics and people insights to inform decision-making, monitor organisational health, and support continuous improvement. Collaborate closely with Centres of Excellence across Talent Acquisition, Learning & Development, Total Rewards, and other Human Capital functions to deliver integrated people solutions. Lead, coach, and develop a high-performing HR team, building capability and ensuring exceptional service delivery across the business.<br>About You<br>The ideal candidate is a strategic and commercially minded HR leader who can influence senior stakeholders, lead transformation, and deliver impactful people solutions within a dynamic and fast-paced environment.<br>You should have:<br>A Bachelor's degree in Human Resources, Business Administration, Psychology, or a related discipline. A Master's degree or MBA will be highly regarded. Significant experience within Human Capital, including several years in a senior HR Business Partnering or HR leadership capacity. Demonstrated success partnering with senior leaders and driving strategic people initiatives that support business performance. Strong expertise in workforce planning, organisational development, talent management, succession planning, employee engagement, and change management. Proven experience leading organisational transformation and managing complex people-related challenges. Strong analytical capabilities with the ability to utilise workforce data and insights to influence decision-making and business outcomes. A solid understanding of UAE labour legislation, governance, compliance, and employee relations practices. Exceptional stakeholder management, communication, and influencing skills, with the ability to build trusted relationships at all organisational levels. Experience leading and developing teams, fostering collaboration, capability building, and a high-performance culture. Advanced proficiency in Microsoft Office applications, with experience using collaboration and HR systems considered advantageous. Excellent written and verbal communication skills in English. Additional language capabilities, including Arabic, would be beneficial. A proactive, discreet, and solutions-oriented approach, with strong organisational skills and a commitment to delivering excellence.<br>About the Benefits<br>In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai.<br>At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
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<p><b>Career Area:</b></p><br><br>Sales<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p>At Caterpillar, we’re <b>committed</b> to our customers, who build a better, more sustainable world with our products, services and solutions. We understand and show the value of why they should choose us. We’re exploring new ideas and opportunities – <b>innovating</b> to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are one team– creating and delivering world-class products, services and solutions superior to the competition. Learn more about the Caterpillar Experience.</p><br><br><br><p><b>About Customer Solutions Growth Regions Division</b></p><br><br><p>This team, alongside dealers, engages closely with customers to create, customize, and adapt solutions to meet their needs by leveraging the extensive range of offerings available today—across products and services, digital and technology, rental and used, and financing.</p><br><br><p>The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and Latin America (LATAM) and organized into three functional areas: Customer Facing, Customer Solutions, and Business Enablers.</p><br><br><p>This role is part of the <b>Customer Facing team</b>, the engine of our business—driving growth by delivering tailored, territory-specific solutions that solve customer pain points, accelerate decision-making, and enable profitable sales execution.</p><br><br><br><p><b>Role Summary:</b></p><br><br><p>Are you passionate about construction equipment, dealer development, and driving business growth? We have an exciting opportunity for a Senior Sales Representative to champion our Paving Products portfolio. In this role, you will partner closely with our dealer network to strengthen sales capability, expand market share, and deliver industry-leading paving solutions to customers. You will act as a trusted advisor, helping dealers identify opportunities, develop sales strategies, and execute growth plans that support both customer success and business performance. <b>Territory coverage:</b> Middle East which includes Türkiye, Saudi Arabia, Gulf region, Jordan, Lebanon and Palestine.</p><br><br><br><p><b>What You will Do:</b></p><br><br><ul><li><p>Lead and strengthen relationships with Caterpillar dealers, ensuring alignment with business objectives and market growth strategies.</p><br><br></li><li><p>Drive sales growth of Caterpillar's paving equipment and solutions by supporting dealers with forecasting, territory planning, and go-to-market strategies.</p><br><br></li><li><p>Coach and develop dealer sales teams, enhancing their product knowledge, sales effectiveness, and market competitiveness.</p><br><br></li><li><p>Support successful new product launches and help dealers capitalize on emerging market opportunities.</p><br><br></li><li><p>Conduct regular business and performance reviews, identifying gaps and implementing corrective actions to achieve sales targets.</p><br><br></li><li><p>Partner with dealers and customers to uncover selling opportunities, improve customer satisfaction, and build long-term business relationships.</p><br><br></li><li><p>Guide commercial actions and dealer programs while ensuring compliance with Caterpillar's business processes and governance standards.</p><br><br></li><li><p>Serve as the market expert for paving applications, providing both technical and commercial support to dealers and customers.</p><br><br></li></ul><br><p><b>What Will Put You Forward:</b></p><br><br><ul><li><p>Bachelor’s degree in mechanical engineering or a related technical field, or equivalent industry experience.</p><br><br></li><li><p>Minimum of 7 years' experience in sales, business development, or dealer management within the construction, heavy equipment, or industrial sectors.</p><br><br></li><li><p>Strong commercial acumen combined with a solid technical understanding of heavy machinery and paving applications.</p><br><br></li><li><p>Proven experience working across the Middle East market with a strong understanding of regional business dynamics.</p><br><br></li><li><p>Demonstrated ability to influence, coach, and develop dealer networks to achieve sustainable growth.</p><br><br></li><li><p>Strong relationship-building, negotiation, and stakeholder management skills.</p><br><br></li><li><p>Fluency in English is required; Arabic or Turkish language skills would be advantageous.</p><br><br></li></ul><br><p><b>What You Have (Basic Skills Required):</b></p><br><br><p><b>Customer Focus: </b></p><br><br><p>Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.</p><br><br><p><b>Industry Knowledge:</b></p><br><br><p>Knowledge of the Paving products, trends, directions, major issues and trendsetters; ability to apply industry knowledge appropriately to diverse situations.</p><br><br><p><b>Decision Making and Critical Thinking:</b></p><br><br><p>Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.</p><br><br><p><b>Effective Communications:</b></p><br><br><p>Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.</p><br><br><p><b>Negotiating:</b></p><br><br><p>Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.</p><br><br><p><b>Relationship Management:</b></p><br><br><p>Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.</p><br><br><p><b>Business Development:</b></p><br><br><p>Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.</p><br><br><p><b>Value Selling:</b></p><br><br><p>Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.</p><br><br><br><p><b>Additional Information:</b></p><br><br><ul><li><p>Must be able to travel up to 50% within assigned territory</p><br><br></li></ul><br><p><b>About Caterpillar </b></p><br><br><p>Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment.</p><br><br><br><br>This position requires working onsite five days a week.<br><br><br><br><br><p><b>Posting Dates:</b></p><br><br><br><br><p><span>Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div>
<p><strong>Regulatory Compliance Framework & Governance</strong></p><ul><li><p>Lead the development, implementation, and continuous enhancement of the Company's Regulatory Compliance Framework to ensure compliance with all applicable laws, regulations, supervisory standards, circulars, notices, and guidance issued by the Central Bank of the UAE (CBUAE) and other competent authorities.</p></li><li><p>Establish and maintain an effective regulatory governance framework that supports sound corporate governance, ethical business conduct, consumer protection, operational resilience, outsourcing governance, and regulatory compliance across the organization.</p></li><li><p>Ensure the regulatory framework covers all licensed activities including money exchange, digital money transfer, stored value facility (SVF) services, and any additional licensed activities as the business evolves.</p></li><li><p>Develop, review, and periodically update regulatory compliance policies, procedures, governance standards, and internal guidance to ensure alignment with evolving regulatory expectations and industry best practices.</p></li><li><p>Promote a strong culture of regulatory compliance by embedding regulatory obligations into business processes, governance structures, and strategic decision-making.</p></li></ul><p><strong>Regulatory Advisory</strong></p><ul><li><p>Serve as the principal regulatory advisor to the Board of Directors, Senior Management, and business functions on applicable regulatory requirements, regulatory developments, supervisory expectations, and emerging legislative changes.</p></li><li><p>Provide independent regulatory guidance on strategic initiatives, business expansion, outsourcing arrangements, technology transformation, digital and wallet initiatives, consumer protection requirements, and governance matters.</p></li><li><p>Assess the regulatory implications of new business initiatives, products, customer journeys, partnerships, and payment use cases, and provide recommendations to ensure compliance prior to implementation.</p></li><li><p>Provide regulatory input into product design, digital onboarding (eKYC), customer disclosures, fees and charges, safeguarding of client funds, and cross-border payment flows.</p></li></ul><p><strong>Licensing & Regulatory Change Management</strong></p><ul><li><p>Support the maintenance of existing licenses and any variations, extensions, or new license applications required to support the business roadmap</p></li><li><p>Monitor changes to applicable laws, regulations, CBUAE standards, supervisory guidance, and industry developments.</p></li><li><p>Lead the implementation of regulatory change programs and coordinate cross-functional activities to ensure timely and effective compliance with new regulatory requirements.</p></li></ul><p><strong>Regulatory Compliance Monitoring & Assurance</strong></p><ul><li><p>Develop and execute a risk-based Regulatory Compliance Monitoring Program covering all applicable regulatory obligations across licensed activities.</p></li><li><p>Perform thematic reviews, compliance assessments, and regulatory validation exercises to evaluate compliance with regulatory requirements.</p></li><li><p>Assess the adequacy of the Company's regulatory control environment and recommend improvements to strengthen governance and compliance effectiveness.</p></li><li><p>Monitor implementation of corrective actions arising from compliance reviews, regulatory inspections, internal audits, and external assessments.</p></li></ul><p><strong>Regulatory Engagement</strong></p><ul><li><p>Act as the primary liaison with the Central Bank of the UAE and other competent authorities on regulatory compliance matters.</p></li><li><p>Coordinate regulatory inspections, supervisory reviews, regulatory requests, thematic examinations, and information submissions.</p></li><li><p>Ensure regulatory correspondence is managed accurately, professionally, and within prescribed regulatory timelines.</p></li></ul><p><strong>Regulatory Reporting</strong></p><ul><li><p>Ensure the accurate and timely preparation and submission of all regulatory reports, declarations, returns, notifications, and other statutory submissions required by the CBUAE and relevant authorities.</p></li><li><p>Review regulatory reporting processes to ensure data integrity, completeness, and regulatory compliance.</p></li><li><p>Coordinate submissions related to prudential, conduct, consumer protection, outsourcing, technology, and operational resilience reporting requirements.</p></li></ul><p><strong>Consumer Protection & Conduct</strong></p><ul><li><p>Oversee compliance with CBUAE Consumer Protection Regulation and Standards, including fair treatment of customers, transparency, complaint handling, and disclosure requirements.</p></li></ul><p><strong>Outsourcing & Third-Party Regulatory Oversight</strong></p><ul><li><p>Ensure outsourcing arrangements comply with CBUAE outsourcing requirements, including risk assessments, due diligence, contractual safeguards, and ongoing monitoring.</p></li><li><p>Provide regulatory input into vendor selection and management for critical service providers</p></li></ul><p><strong>Operational Resilience & Technology Compliance</strong></p><ul><li><p>Support compliance with regulatory expectations on operational resilience, business continuity, information security, and technology risk applicable to digital and wallet services.</p></li><li><p>Coordinate with IT, Information Security, and Operations on regulatory requirements related to data protection, cybersecurity, incident notification, and technology governance</p></li></ul><p><strong>Regulatory Risk Assessment</strong></p><ul><li><p>Conduct periodic Regulatory Compliance Risk Assessments to identify emerging regulatory risks and evaluate the adequacy of existing controls.</p></li><li><p>Develop regulatory compliance risk mitigation strategies and monitor implementation of agreed corrective actions</p></li></ul><p><strong>Board & Senior Management Reporting</strong></p><ul><li><p>Prepare periodic Regulatory Compliance Reports for Senior Management and the Board summarizing regulatory developments, compliance performance, regulatory risks, monitoring outcomes, and remediation progress.</p></li><li><p>Report significant regulatory issues, emerging compliance risks, and material regulatory developments requiring Board attention</p></li></ul><p><strong>Regulatory Policy Framework</strong></p><ul><li><p>Maintain the Company's regulatory policy framework to ensure policies remain current, effective, and aligned with applicable regulatory requirements.</p></li><li><p>Coordinate periodic policy reviews and ensure appropriate governance approvals are obtained.</p></li><li><p>Monitor implementation of regulatory policies across business functions and licensed activities.</p></li></ul><p><strong>Regulatory Training & Awareness</strong></p><ul><li><p>Promote regulatory awareness through periodic communications, guidance notes, and compliance bulletins to Senior Management and employees</p></li></ul><p><strong>Cross-Functional Coordination</strong></p><ul><li><p>Work closely with AML Compliance, Fraud, Risk, Internal Audit, Legal, Operations, Product, Technology, and Customer Support to ensure a coordinated and consistent approach to regulatory matters</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Law/ Business Administration/ Finance/ Accounting/ Risk Management/ Economics, or a related discipline.</p></li><li><p>5–8 years of experience in Regulatory Compliance, Compliance, Risk Management, Legal, Internal Audit, or a related control function within financial services in UAE.</p></li><li><p>Strong knowledge of UAE financial services regulations and regulatory frameworks, including requirements issued by the Central Bank of the UAE.</p></li><li><p>Experience in developing, implementing, and maintaining regulatory compliance frameworks, policies, procedures, and governance standards.</p></li><li><p>Experience conducting compliance monitoring reviews, regulatory assessments, control testing, and regulatory risk assessments.</p></li><li><p>Strong understanding of regulatory reporting, licensing obligations, regulatory change management, and supervisory engagement processes.</p></li><li><p>Proven ability to interpret laws, regulations, circulars, standards, and regulatory guidance and translate them into practical business requirements.</p></li><li><p>Strong analytical, problem-solving, and risk assessment skills.</p></li><li><p>Excellent written and verbal communication skills, including report writing and policy drafting.</p></li><li><p>Experience presenting findings, recommendations, and compliance matters to senior management and governance committees.</p></li><li><p>Strong stakeholder management skills and ability to influence business decisions while maintaining independence and objectivity.</p></li><li><p>Strong attention to detail and data accuracy.</p></li><li><p>Good organizational and project management skills with the ability to manage multiple priorities and regulatory initiatives simultaneously.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, and reporting tools.</p></li><li><p>Ability to maintain confidentiality and handle sensitive regulatory information appropriately</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Role: </strong><span><span><strong>Associate Product Officer – Liabilities ( UAE National ) </strong></span></span></p><br><p><strong>Location: Abu Dhabi </strong></p><br><p><span><span><strong>ROLE PURPOSE:</strong></span></span></p><br><ul><li><p><span><span>To support Department / Unit Head in leading and managing the performance of existing products as well as launching new products. </span></span></p><br></li><li><p><span><span>This role must support new projects and existing key business objectives for products, which may include but are not limited to system changes, coordination among various stakeholders, creation/update of policy and procedure manual as well as Product Programs.</span></span></p><br></li></ul><p><span><span>Provide special focus on anchor products related communication and product development activities.</span></span></p><br><p><span><span><strong>RESPONSIBILITIES:</strong></span></span></p><br><ol><li><p><span><span><strong>New products / projects management:</strong></span></span></p><br></li></ol><p><span><span>• To represent Products in new project enhancements </span></span></p><br><ol><li><p><span><span><strong>Support Function:</strong></span></span></p><br></li></ol><p><span><span>• Support frontline on daily business queries and achieving product and business development objectives by helping the Head of </span></span><span><span>Department / Unit </span></span><span><span>in managing the existing and new products.</span></span></p><br><p><span><span>• Handling of all day-to-day product related tasks along with Product Manager. </span></span></p><br><p><span><span>• Support Head of </span></span><span><span>Department / Unit </span></span><span><span>in coordination with supporting departments (with Sharia, Legal, and ITD, ICD, ORM and Marketing departments) to ensure smooth functioning of products and processes. </span></span></p><br><p><span><span>• Coordinate with Marketing for any campaigns related to any products and management of Product collaterals e.g., FAQs, Website update, Digital Marketing etc.</span></span></p><br><p><span><span>• Prepare/Provide Monthly MIS reporting on products to stay updated and track product achievement, competition review and market research. </span></span></p><br><p><span><span>• Follow-up on monthly tracking reports received from ACE and ITD </span></span></p><br><ol><li><p><span><span><strong>Products and Business Development/Management:</strong></span></span></p><br></li></ol><p><span><span>• Assist the Head of Department / Unit in design, development, and enhancement of products to ensure that they are in line with the market needs. </span></span></p><br><p><span><span>• Provide inputs and market insights to Head of </span></span><span><span>Department / Unit </span></span><span><span>and recommend changes which are commercially viable that meets the market demand and external business partners.</span></span></p><br><p><span><span>• Revamp, repackage and update terms and conditions for all Products offers.</span></span></p><br><p><span><span>• Managing products related complaints and inquiries received through Customer Experience and Complaints teams and provide a solution to address the issue. </span></span></p><br><ol><li><p><span><span>Perform any other product development and management responsibilities entrusted by Bank’s management from time to time.</span></span></p><br></li></ol><ul><li><p><span><span>Prepare detailed competition scan and of new products being offered by other banks under Products.</span></span></p><br><p><span><span>• Prepare and renew product programs on a yearly basis that are aligned with the business goals.</span></span></p><br><p><span><span>• Prepare project plans and ensure timely implementation of new initiatives.</span></span></p><br><p><span><span>• Timely completion of all tasks & filing / record keeping of all material.</span></span></p><br><p><span><span>• Timely and error free responses to all Product related complaints and enquiries.</span></span></p><br><p><span><span>• Follow-up with Branches / Network on any exceptions </span></span></p><br><p><span><span>• Prepare and provide Product Related training</span></span></p><br><p><span><span>• Project involvement (first point of contact) in all Product related enhancements </span></span></p><br><p><span><span>• Delivery of all items per year </span></span><span><span>Department / Unit </span></span><span><span>Score Card / Objectives</span></span></p><br><p><span><span>• Timely and accurate update of Product related collateral, terms and conditions and other support processes.</span></span></p><br><p><span><span>• Assist the Line manager in implementing new product proposals and align policies procedures and process flow in coordination with Sharia, Legal, and ITD, ICD, ORM and Marketing departments.</span></span></p><br><p><span><span>• Propose and manage product communication in line with the Bank’s standard of communication through all the delivery channels.</span></span></p><br><p><span><span>• Initiate new processes and review of existing processes and enhancements by liaising and following up with other support departments to get the products approved and implemented.</span></span></p><br><p><span><span>• Regularly review all products on ADIB website, ATL/BTL Marketing content and update any changes i.e. leaflets, Flyers, outdoors Ads and Newspaper Ads.</span></span></p><br><p><span><span>• Launch on-going training programs for frontline officers.</span></span></p><br></li></ul><br><p><span><span>Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:</span></span></p><br><ul><li><span><span>Basic MS office skills. </span></span></li><li><span><span>Knowledge of UAE Banking market and competition offering</span></span></li><li><span><span>Basics of project management </span></span></li><li><span><span>Knowledge of Islamic Banking is preferred </span></span></li></ul><br><br> </div>