Packing & Packaging Technician Jobs in UAE
4470 Jobs Found
<p>Lead the delivery and mobilisation of a new office and manufacturing facility in Dubai, managing fit-out projects, contractor coordination, facilities operations, and capital investments from inception through to operational readiness. Working closely with internal and external stakeholders, you will ensure the facilities are delivered safely, efficiently, and are fully prepared to support the organisation's long-term growth.
Client Details
An organisation within the industrial and manufacturing sector expanding their presence in the region.
Description
Facilities & Capital Project Delivery
* Lead the delivery of new office and manufacturing facility projects from inception through to operational handover.
* Manage all phases of facility fit-out, refurbishment, infrastructure, and capital investment projects.
* Coordinate architects, consultants, contractors, suppliers, and statutory authorities throughout project delivery.
* Develop and manage project programmes, budgets, procurement activities, and reporting to ensure delivery against agreed milestones.
* Monitor project risks and implement mitigation strategies to minimise programme and commercial impacts.
* Ensure all works are delivered in accordance with company standards, quality requirements, and local regulations.
Facilities Mobilisation & Operational Readiness
* Lead the transition of completed facilities into fully operational workplaces.
* Develop mobilisation plans covering facilities operations, maintenance, security, cleaning, workplace services, utilities, and business continuity.
* Coordinate commissioning, snagging, testing, and handover activities.
* Ensure operational readiness to support business growth, including planned manufacturing operations.
* Support future expansion planning as the business scales towards full production capacity.
Facilities & Asset Management
* Manage outsourced Facilities Management providers across Hard and Soft Services.
* Develop preventative maintenance strategies and oversee asset lifecycle planning.
* Monitor service delivery through KPIs, SLAs, and continuous improvement initiatives.
* Maintain accurate asset registers, maintenance records, and facilities documentation.
* Drive workplace optimisation and efficient space utilisation across the site.
Financial & Commercial Management
* Develop and manage annual facilities budgets and capital expenditure forecasts.
* Monitor project costs and operational expenditure, identifying opportunities for cost optimisation.
* Manage procurement processes for facilities-related services and contracts.
* Review contractor performance and ensure contractual obligations are achieved.
HSE Coordination & Compliance
* Support implementation of Group HSE policies throughout construction, mobilisation, and operational phases.
* Coordinate contractor HSE compliance, risk assessments, permits, and site safety activities.
* Ensure compliance with UAE statutory requirements and corporate HSE standards.
* Support emergency preparedness planning and operational readiness activities.
* Coordinate HSE reporting, audits, inspections, and KPI submissions.
* Promote a positive safety culture across contractors and employees in partnership with the Group HSE team.
Stakeholder Management
* Build strong working relationships with internal business leaders, project teams, and external stakeholders.
* Act as the primary facilities project interface between corporate functions, consultants, contractors, and service providers.
* Provide regular project updates, risk reporting, and progress presentations to senior leadership.
* Collaborate with global teams to ensure alignment with corporate standards and business objectives.
Job Offer
* A collaborative and dynamic working environment offering long-term career development as the regional operation expands.
* Competitive salary and benefits package, with the opportunity to play a key role in a strategically important regional investment.
If you meet the requirements and are interested in this Facilities Project Manager role, we encourage you to apply.</p><p>A successful Facilities Project Manager should have:
* Minimum 8 years' experience managing facilities, workplace, industrial, or capital projects.
* Demonstrated experience delivering office and industrial fit-out or facility development projects.
* Experience mobilising new facilities from construction completion into operational use.
* Proven experience managing consultants, contractors, and outsourced Facilities Management providers.
* Experience working within manufacturing, aviation, industrial, pharmaceutical, logistics, or similarly operational environments.
* Experience managing project budgets, procurement, and contract administration.
* Understanding of facilities maintenance strategies and asset lifecycle management.
* Working knowledge of HSE legislation and contractor safety management within construction or operational environments.</p>
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<span></span><p>Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.</p><br>
<p>Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.<br> Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.</p><br>
<p>Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p><br>
<p><span>YOUR ROLE</span></p><br>
<p><span>As part of the Abu Dhabi Regional Office Commercial Team and reporting to the Regional Intermodal Manager, you will drive the development and performance of CMA CGM’s intermodal activities across the Middle East, Indian Subcontinent and Indian Ocean Islands.You will lead agencies in accelerating the commercial development of door-to-door, road, rail, barge and landbridge solutions, while monitoring performance, challenging action plans and identifying new growth opportunities.Working closely with agencies, Head Office, regional teams and customers, you will strengthen CMA CGM’s intermodal offering and develop competitive end-to-end transport solutions.</span></p><br>
<p><span>WHAT ARE YOU GOING TO DO?</span></p><br>
<p><span>As a VIE Intermodal Business Development Expert, you will be responsible for:Drive the regional development of intermodal solutions, including door-to-door, road, rail, barge and landbridge products, in line with Regional and Head Office strategies.Translate regional ambitions into concrete country action plans, set clear objectives and challenge agencies on their commercial execution and results.Monitor and analyse regional performance through key indicators such as volumes, revenue, profitability, pipeline conversion and product penetration.Lead regular business reviews with agencies, identify performance gaps and bottlenecks, and drive corrective actions through to completion.Identify new business opportunities, meet customers and work with local sales teams to develop competitive end-to-end solutions.Accelerate continuous improvement by collecting market and customer feedback, improving existing products and developing new intermodal corridors and solutions.Mobilise Commercial, Operations, Pricing and Product teams around common priorities, share best practices and ensure strong accountability across the regional network.<br><strong>WHO ARE WE LOOKING FOR?</strong></span></p><br>
<p><span>In accordance with the provisions of Article L122-1 of the French National Service Code, only candidates aged between 18 and 28 who are nationals of the European Economic Area will be eligible for this VIE assignment.You hold a postgraduate degree in Business, International Trade, Supply Chain, Logistics or Transport, with a first experience in business development, sales, shipping, logistics or performance management.You are proactive, results-driven and action-oriented, with a strong sense of ownership. You are comfortable challenging stakeholders, driving decisions and transforming analysis into measurable business results.You have strong commercial, analytical and communication skills and can influence multicultural and geographically dispersed teams without direct hierarchical authority.You are fluent in English, proficient in Excel and PowerPoint, and willing to travel regularly across the region.A strong interest in shipping, intermodal transport and end-to-end logistics solutions is essential.</span></p><br><p>Come along on CMA CGM’s adventure !</p><br>
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<span> </span><p><span><span><span>Minibar Attendant - In-Room Dining</span></span></span> <br><span><span>(<span>20279</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br>
<p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Minibar Attendant</strong> to join the Food & Beverage team at<strong> One&Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will be an integral part of the Resort’s success. As a </span><span>Minibar Attendant</span><span>, you will ensure guest room minibars are fully stocked, clean, and accurately inventoried. You will replenish items, record consumption, maintain stock levels, and support a seamless guest experience while upholding the Resort’s service standards</span><span>.</span></p><br> <p><span>Key Duties and Responsibilities</span></p><br> <ul>
<li><span>Ensure all guest room minibars are fully stocked and maintained according to resort standards. </span></li>
<li><span>Replenish minibar food and beverage items accurately and promptly. </span></li>
<li><span>Record minibar consumption and ensure charges are posted correctly. </span></li>
<li><span>Monitor stock levels, expiry dates, and product quality. </span></li>
<li><span>Maintain cleanliness and organization of minibar equipment and storage areas. </span></li>
<li><span>Conduct regular minibar inventory checks and report discrepancies. </span></li>
<li><span>Coordinate with Housekeeping and other departments to ensure guest satisfaction. </span></li>
<li><span>Respond promptly to guest requests related to minibar services. </span></li>
<li><span>Report any maintenance issues, breakages, or equipment concerns to the Supervisor. </span></li>
<li><span>Attend team briefings, meetings, and required training sessions. </span></li>
<li><span>Communicate effectively and maintain positive working relationships with colleagues. </span></li>
<li><span>Always present yourself in a professional and courteous manner. </span></li>
<li><span>Support energy and water conservation initiatives. </span></li>
<li><span>Maintain excellent personal hygiene and always follow health and safety standards.</span></li>
</ul> <p><span>A suitable candidate should have <strong>6 months to 1 year of experience in a hotel or resort environment</strong>, with good attention to detail and basic inventory management skills. Strong communication, a professional appearance, and a positive, team-oriented attitude are essential. Good English communication skills are required; an additional language is an advantage.</span></p><br> <p><span>At One&Only creating <strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.</span></p><br>
<p><span>Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.</span></p><br>
<p><span>We <strong>Thank You</strong> for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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<span><span>We are seeking a hardworking and reliable </span><b><span>Kitchen Helper</span></b><span> to join our kitchen team. The ideal candidate will assist chefs and kitchen staff with basic food preparation, cleaning, dish washing, and maintaining a clean and organized kitchen environment. The candidate should be physically fit, able to work in a fast-paced environment, and committed to following food safety and hygiene standards.</span><br><br><b><u>Responsibilities</u></b><br><br>Assisting with basic food preparation (washing, peeling, chopping, and portioning ingredients).<br>Washing dishes, utensils, pots, pans, and kitchen equipment.<br>Cleaning kitchen workstations, floors, storage areas, and food preparation surfaces.<br>Receiving, checking, and storing food supplies and ingredients properly.<br>Organizing kitchen inventory and restocking supplies as needed.<br>Removing trash and recycling while maintaining cleanliness and hygiene.<br>Following food safety, sanitation, and health regulations.<br>Operating and cleaning kitchen equipment safely.<br>Helping chefs during meal preparation and service when required.<br>Ensuring ingredients and tools are readily available for the cooking team.<br>Monitoring stock levels and informing supervisors when supplies are running low.<br>Supporting opening and closing kitchen procedures.<br></span><br><span>RequirementsPrevious experience as a <b>Kitchen Helper, Kitchen Assistant, or similar role</b> is preferred.<br>Basic knowledge of <b>food preparation and kitchen hygiene</b>.<br>Ability to assist with washing, peeling, chopping, and preparing ingredients.<br>Knowledge of <b>food safety and sanitation standards</b>.<br>Ability to clean and maintain kitchen equipment and work areas.<br>Physically fit and able to <b>stand for long hours</b>.<br>Ability to work in a <b>fast-paced kitchen environment</b>.<br>Good teamwork and communication skills.<br>Ability to follow instructions from chefs and supervisors.<br>Punctual, reliable, hardworking, and well-groomed.<br>Willingness to work <b>flexible hours, weekends, and holidays</b> when required.<br></span><br><span>BenefitsSalary: AED 1000 to AED 1200 <br><br><u><b>The company will provide the following Benefits</b></u><br><br></span><ul><li><span>Visa<br></span></li><li><span>Accommodation<br></span></li><li><span>Food<br></span></li><li><span>Insurance<br></span></li></ul><br> </div>
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<ul><li><p><span><span>Understand requirements, scope of work, project requirements and other documents, and establish applicability to the scope of work.</span></span></p><br></li><li><p><span><span>Keep updated through the study of related literature including procedures and guidelines.</span></span></p><br></li><li><p><span><span>Ability to perform various activities related to document controller under supervision.</span></span></p><br></li><li><p><span><span>Knowledge, understanding and application of various constraints. </span></span></p><br></li><li><p><span><span>Ensure necessary HSE requirements for the mobilizations are duly addressed. </span></span></p><br></li><li><p><span><span>Ability to complete communicate with relevant parties, develop reports and seek necessary approvals prior to Vendor/ Subcontractor mobilization.</span></span></p><br></li><li><p><span><span>Attend meeting with Commissioning team leaders to update the progress and receive daily reports.</span></span></p><br></li><li><p><span><span>Receives and registers Project documents, including in-house generated document.</span></span></p><br></li><li><p><span><span>Regularly contact with discipline engineers and supervisors for scheduling of documentations.</span></span></p><br></li><li><p><span><span>Controls issuance of document numbers, including maintenances of proper document register.</span></span></p><br></li><li><p><span><span>Maintain proper records for traceability.</span></span></p><br></li><li><p><span><span>Perform any other related duties and responsibilities as and when directed by the Supervisor.</span></span></p><br></li></ul><br>Responsibilities:<br><ul><li><p><span><span>Ability to understand engineering deliverables for the Project.</span></span></p><br></li><li><p><span><span>Develop tentative deliverable schedule based on the forecast provided by Commissioning Manager/ Team Leader.</span></span></p><br></li><li><p><span><span>Familiar with activities related with documentation approval process as per the project requirements.</span></span></p><br></li><li><p><span><span>Familiar with Clients requirements such as turnover cycle, contact points and formats.</span></span></p><br></li><li><p><span><span>Communicate with Vendor/ Subcontractor, if required.</span></span></p><br></li><li><p><span><span>Interfaces with various project teams to ensure integration of activities.</span></span></p><br></li><li><p><span><span>Reports on vendor engagement upon completion of the assignment including taking custody of the Vendor/ Subcontractor time sheets</span></span></p><br></li><li><p><span><span>Compliance in accordance with HSE Standard.</span></span></p><br></li></ul><br>Qualifications:<br><ul><li><p><span><span>Graduate.</span></span></p><br></li><li><p><span><span>10 years’ experience within the oil and gas industry.</span></span></p><br></li><li><p><span><span>Leadership and Supervisory potentials.</span></span></p><br></li><li><p><span><span>Good understanding of specific Engineering discipline and inter-discipline activities.</span></span></p><br></li></ul> </div>
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Org. Setting and Reporting<br>The Convention on the Conservation of Migratory Species of Wild Animals (CMS) is a global intergovernmental treaty aimed at the conservation and sustainable use of migratory species and their habitats. Numerous additional intergovernmental instruments on migratory species conservation have been adopted under the broad umbrella of CMS and are supported by the CMS Secretariat. The CMS Secretariat also serves as the Secretariat for the Agreement on the Conservation of Small Cetaceans of the Baltic, North East Atlantic, Irish and North Seas (ASCOBANS). In addition, two regional agreements adopted under CMS have their own Secretariats, which are co-located with the CMS Secretariat in Bonn: the Agreement on the Conservation of African-Eurasian Migratory Waterbirds (AEWA) and the Agreement on the Conservation of Populations of European Bats (EUROBATS). The United Nations Environment Programme (UNEP) is the designated entity within the United Nations system for addressing environmental issues at the global and regional levels. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of Governments and the international community for action. In the present context, UNEP provides administrative services to the CMS, AEWA, ASCOBANS and EUROBATS Secretariats. This position is located at the CMS Office – Abu Dhabi. The Office coordinates the implementation of the Memorandum of Understanding on the Conservation of Migratory Birds of Prey in Africa and Eurasia (Raptors MoU) and the Memorandum of Understanding on the Conservation and Management of Dugongs and their Habitats throughout their Range (Dugong MoU). Under the overall supervision of the CMS Executive Secretary and the direct supervision of the Executive Coordinator of the CMS Office – Abu Dhabi, the Programme Management Officer heads the Raptors MoU Coordinating Unit. The work of the Coordinating Unit focuses on six core areas: (1) MoU processes; (2) support to the Technical Advisory Group; (3) national and regional strategies; (4) the Vultures Multi-species Action Plan; (5) the Saker Falcon Global Action Plan; and (6) cross-cutting issues, including illegal killing, taking and trade, poisoning, and electrocution. The Programme Management Officer will jointly supervise the Associate Programme Management Officer with the Dugong MoU Coordinator. The Associate Programme Management Officer supports the implementation of both the Raptors MoU and the Dugong MoU and contributes to the broader programme of work of the CMS Office – Abu Dhabi. More information on the Raptors MoU is available at: https://www.cms.int/raptors/ The incumbent will be responsible for the following functions:<br> Responsibilities<br>1. Organize, manage and provide services to facilitate the MOU's work programme by: a. Providing the necessary support to implement the MOU's programme of work (POW) including its Action Plan and the various action plans on migratory birds of prey developed under the MOU's framework, including the mobilization of financial and in-kind resources b. Providing secretariat services to the MOU, the Meeting of Signatories (MOS), the MOU's Technical Advisory Group (TAG), as well as the MOU's various task forces, coordinating groups, and working groups c. Regularly planning, organizing and providing support to MOU meetings and workshops, drafting technical and policy-oriented papers, coordinating the preparation of expert interventions, managing meeting arrangements and secretariat services d. Coordinating development and implementation of new international species actions plans and supporting MOU Signatories to elaborate national strategies to address threats to migratory birds of prey. 2. Promote interest in and mobilize financial and in-kind resources for the Raptors MOU and its associated processes and initiatives by: a. Developing and executing a communications strategy b. Developing and executing a resource mobilization strategy c. Developing new and deepening existing partnerships with intergovernmental organisations (IGOs), non-governmental organisations (NGOs) and other entities as appropriate; d. Representing the Raptors MOU in international meetings and conferences e. Representing the Raptors MOU in meetings and conferences within the United Arab Emirates the Coordinating Unit's host country 3. Identify opportunities to capture synergies with other international initiatives and processes by: a. Collaborating proactively with the CMS Secretariat, in particular its Avian Unit, including to capture synergies with respect to Implementation, and to provide contributions to the CMS Conference of the Parties, Standing Committee and Scientific Council as appropriate b. Liaising with Raptors MOU Focal Points, TAG members and key stakeholders and experts from IGOs, NGOs and the raptor research and conservation community c. Liaising with organisations and the research and conservation community in the United Arab Emirates 4. Undertake finance, administrative and supervisory responsibilities to facilitate operations of the Raptors MOU Coordinating Unit and CMS Office -Abu Dhabi by: a. Supervising an Associate Programme Officer and when needed short-term consultant(s) and intern(s) b. Performing general and routine office management practices including effective budget management and stewardship c. Applying UN rules and regulations, including overseeing the development, implementation and monitoring of and reporting on legal agreements in line with UN rules. 5. Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. 6. Perform other duties as required.<br> Competencies<br>PROFESSIONALISM: Knowledge and understanding of theories, concepts and approaches relevant to avian conservation, including the ability to identify issues, formulate opinions, make conclusions and recommendations. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANIZATION: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>Advanced university degree (Master's degree or equivalent) in biology, ecology, zoology or environmental studies and/or a field related to species conservation and management is required. A first level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of seven (7) years of progressively responsible professional work experience in the field of species conservation and management or related area is required. At least three (3) years of work experience in an international setting, such as an intergovernmental or international conservation organization, is required. Experience with avian species conservation issues is required. Experience with raptors conservation issues is desirable. Experience in working on issues related to migratory species of wild animals is desirable. Experience with Multilateral Environmental Agreements (MEAs) conference procedures, practices and administrative rules is desirable. Two (2) years or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French <b>and</b> Arabic are desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment which will be followed by a competency-based interview.<br> Special Notice<br>Appointment against this project position is for an initial period of one (1) year and may be subject to extension. External candidate selected will be granted a fixed-term appointment limited ("FTA limited") in accordance with section 2.2 (b) of administrative instruction ST/ Al/2013/1 on Administration of fixed-term appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10, who are selected for a position subject to FTA limited will be reassigned to the position without a lien to their parent position. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Individual Contractors and Consultants who have worked within the UN Secretariat in the last six months, are ineligible to apply for or be appointed to any professional and higher temporary or fixed term positions, within six months of the end of their current or most recent service. For such positions, at least six months need to have elapsed between the end of a consultancy or individual contract and the time of application and consideration for an appointment as a staff member under the Staff Rules and Regulations of the United Nations. The requirement is not applicable when a person considered for appointment is serving or has previously served as affiliated personnel (for example as a consultant, individual contractor, intern or gratis personnel) with a specialized agency or an Office, Fund or Programme such as UNHCR, UNICEF, UNDP or UNOPS which is separately administered and funded from voluntary contributions. When completing the Candidate Profile form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. When responding to the Job Fit Questionnaire, ensure that the respective period(s) of relevant experience are clearly stipulated. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Contact Us" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
We're Hiring: Metallurgy Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to delivering high-quality materials, engineering solutions, and industrial products across diverse markets. Our teams combine metallurgy, materials science, engineering, manufacturing, quality, operations, procurement, and research expertise to improve material performance, reliability, efficiency, and lifecycle value. The Role We are seeking an experienced Metallurgy Manager to lead metallurgical strategy, materials engineering, testing, failure analysis, quality assurance, technical standards, and continuous improvement across manufacturing, engineering, and operational activities. The ideal candidate will provide technical leadership on material selection, alloy development, heat treatment, corrosion, welding, mechanical performance, metallurgical testing, failure investigations, and material qualification while ensuring compliance with applicable industry standards and customer requirements. Key Responsibilities Develop and implement metallurgical strategies aligned with business, engineering, manufacturing, and product objectives. Lead metallurgical engineering activities across material selection, qualification, processing, testing, production, and quality control. Provide technical guidance on ferrous and non-ferrous metals, alloys, coatings, and engineered materials. Evaluate material requirements for new products, equipment, components, structures, and industrial applications. Establish material specifications, acceptance criteria, technical standards, and metallurgical procedures. Lead material selection based on mechanical performance, corrosion resistance, temperature, pressure, wear, fatigue, and operating environment. Review material certificates, heat records, traceability documentation, and supplier technical documentation. Develop and manage metallurgical testing programs for raw materials, components, welds, and finished products. Oversee mechanical, chemical, metallographic, corrosion, hardness, toughness, fatigue, and other specialized testing. Manage metallographic examination, microscopy, microstructure evaluation, and phase analysis. Evaluate heat-treatment processes including annealing, normalizing, quenching, tempering, solution treatment, aging, and stress relief. Monitor heat-treatment parameters and assess their impact on material properties and product performance. Support welding engineering through weld procedure qualification, weldability assessment, heat-affected-zone evaluation, and post-weld heat treatment requirements. Provide metallurgical support for welding, fabrication, machining, forming, casting, forging, and additive manufacturing processes. Lead material failure investigations involving fracture, fatigue, corrosion, cracking, wear, deformation, overheating, and manufacturing defects. Conduct root-cause analysis and recommend corrective and preventive actions for material-related failures. Evaluate fracture surfaces, microstructures, inclusions, defects, corrosion mechanisms, and other evidence during investigations. Develop corrosion-management strategies for equipment and materials exposed to aggressive operating environments. Assess corrosion mechanisms including general corrosion, pitting, crevice corrosion, galvanic corrosion, erosion-corrosion, stress corrosion cracking, and hydrogen-related damage. Support selection of corrosion-resistant alloys, coatings, linings, inhibitors, and other protection systems. Evaluate material degradation, remaining life, fitness for service, and asset integrity requirements. Support inspection, non-destructive testing, and condition-monitoring programs from a metallurgical perspective. Review material and component designs for manufacturability, durability, reliability, and lifecycle performance. Lead material qualification and approval programs for new suppliers, alloys, processes, and components. Establish supplier qualification requirements and technical evaluation criteria. Review supplier manufacturing processes, quality systems, testing capabilities, and metallurgical controls. Support procurement teams in evaluating technically compliant material suppliers and specifications. Investigate material non-conformances, customer complaints, production defects, and recurring quality issues. Develop corrective actions and verify their effectiveness through testing and performance monitoring. Establish metallurgical quality-control procedures and inspection plans. Maintain material databases, specifications, test results, failure records, and technical documentation. Ensure material traceability throughout procurement, manufacturing, testing, storage, and delivery. Support research and development activities involving new alloys, advanced materials, coatings, and manufacturing technologies. Evaluate emerging technologies such as additive manufacturing, advanced high-strength materials, digital metallurgy, computational materials engineering, and automated inspection. Develop metallurgical models, testing methodologies, and data-analysis approaches where appropriate. Collaborate with engineering, manufacturing, quality, maintenance, procurement, HSE, and research teams. Provide technical support for major projects, equipment upgrades, plant expansions, and product-development initiatives. Ensure metallurgical activities comply with applicable industry codes, standards, regulatory requirements, and customer specifications. Lead technical reviews, audits, investigations, and metallurgical assessments. Manage external laboratories, testing facilities, consultants, specialist engineers, and technical service providers. Define technical scopes, deliverables, quality requirements, and performance expectations for metallurgical vendors. Manage metallurgical budgets, testing costs, laboratory resources, equipment investments, and improvement programs. Identify opportunities to reduce material costs, scrap, rework, failures, testing time, and production losses. Promote continuous improvement, technical knowledge sharing, standardization, and engineering best practices. Develop the technical capability of metallurgical engineers, technicians, inspectors, and laboratory personnel. Provide management with regular reports covering material performance, quality, failures, testing, risks, costs, projects, and improvement opportunities. Key Performance Indicators Material quality compliance Material specification compliance Material qualification cycle time Material test accuracy Laboratory turnaround time Metallurgical testing completion Material non-conformance rate Supplier material defect rate Customer material-related complaints Scrap and rework rate Material failure frequency Repeat failure rate Failure investigation cycle time Corrective action closure Root-cause identification effectiveness Heat-treatment compliance Heat-treatment defect rate Mechanical property compliance Hardness and toughness compliance Weld quality performance Weld-related material failures Corrosion rate Corrosion-related failure frequency Material traceability compliance Supplier technical performance Laboratory quality and reliability Inspection and testing compliance Cost per test or analysis Material cost savings Scrap reduction Rework reduction Product reliability improvement Asset integrity improvement Technical audit performance Regulatory and standards compliance Research and development delivery New material qualification success Continuous-improvement savings Engineering response time Training and competency completion Ideal Candidate The successful candidate should have strong experience in metallurgy, materials engineering, materials science, manufacturing metallurgy, corrosion engineering, welding metallurgy, or industrial materials management, preferably within oil and gas, petrochemicals, mining, metals, manufacturing, power generation, construction, or heavy engineering. The candidate should demonstrate:Strong knowledge of physical metallurgy, materials science, and alloy behavior. Experience with ferrous and non-ferrous materials and industrial alloys. Strong understanding of heat treatment, welding metallurgy, casting, forging, forming, and machining processes. Experience with metallurgical testing, material qualification, and laboratory operations. Strong knowledge of mechanical, chemical, metallographic, and corrosion testing. Experience conducting material failure analysis and root-cause investigations. Understanding of corrosion mechanisms and corrosion-control technologies. Knowledge of material standards, specifications, codes, and quality requirements. Experience with supplier qualification, material certificates, traceability, and technical audits. Familiarity with non-destructive testing and inspection technologies. Strong analytical and problem-solving capabilities. Experience managing laboratories, testing equipment, technical vendors, and specialist consultants. Strong project-management and budget-management skills. Ability to work effectively with engineering, manufacturing, quality, procurement, maintenance, and operations teams. Strong technical writing, communication, and presentation skills. Experience leading multidisciplinary and international teams. Strong commitment to safety, quality, reliability, and continuous improvement. A practical and data-driven approach to material selection and engineering decision-making.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Backend Engineer, Core APIs (SRE Focus) based in United Arab Emirates.<br><br>This is a senior engineering role focused on building and operating highly reliable backend systems at significant scale.<br><br>You’ll develop core APIs and real-time data services where performance, availability, latency, and cost are critical design considerations.<br><br>The role combines hands-on backend engineering with strong Site Reliability Engineering ownership in production.<br><br>You’ll define and monitor service objectives, improve observability, automate operational work, and help the platform scale safely as demand grows.<br><br>You’ll take ownership of systems throughout their lifecycle, from technical design and implementation through deployment, incident response, and continuous optimization.<br><br>Working within a fully remote, globally distributed team, you’ll collaborate asynchronously while contributing to engineering standards and mentoring other developers.<br><br>This is an opportunity to solve complex distributed-systems challenges while helping build technology that protects businesses and users from online fraud.<br><br>Accountabilities<br><br>Design, develop, and optimize highly performant backend services for real-time data processing and web APIs, balancing reliability, latency, scalability, and infrastructure cost. Define and own SLIs, SLOs, and error budgets for core API services, using reliability data to guide engineering and delivery decisions. Build and maintain effective observability through meaningful metrics, structured logging, distributed tracing, dashboards, and actionable alerts. Participate in an equitable on-call rotation, respond effectively to production incidents, mitigate customer impact, and lead blameless post-incident reviews. Automate repetitive operational processes and follow through on incident action items to reduce operational toil and prevent recurring failures. Conduct capacity planning, load testing, performance analysis, and tuning to ensure systems can scale ahead of demand. Investigate complex production and product issues by developing hypotheses, running experiments, analyzing results, and translating findings into engineering improvements. Integrate backend components with other services and collaborate with cross-functional teams to maintain performance, scalability, and reliability across the platform. Contribute to a data-driven, reliability-focused engineering culture by sharing best practices and improving development and operational processes. Mentor other engineers and support the continued growth of technical skills, engineering judgment, and operational excellence across the team.<br><br>Requirements<br><br>5+ years of backend software engineering experience, including substantial experience operating production systems that you have helped build. Demonstrated experience with formal SRE practices, including error budgets, capacity planning, production readiness reviews, or fault-injection and resilience testing. Strong hands-on experience with Go and/or Node.js, with the flexibility and willingness to learn the other technology. Proven ability to design, develop, and maintain scalable backend systems, APIs, microservices, and real-time data-processing services. Practical experience running production workloads with Docker and Kubernetes or comparable containerization and orchestration technologies. Experience with infrastructure-as-code tools such as Terraform or AWS Cloud Formation. Working knowledge of observability platforms such as Datadog, including service instrumentation, monitoring, logging, tracing, dashboards, and alerting. Experience participating in production on-call rotations, troubleshooting live incidents, mitigating impact, and conducting post-incident analysis. Strong SQL skills and experience working with databases or data stores such as Dynamo DB, Redis, or Elasticsearch. Familiarity with Git, shell scripting, IDEs, CI/CD pipelines, and standard software engineering practices. Strong understanding of distributed systems, scalability, reliability, and performance engineering. Excellent English communication skills and the ability to collaborate effectively within a globally distributed, remote-first environment. Ability to work independently, take ownership of complex problems, and collaborate effectively across teams. Strong interest in mentoring engineers and helping raise technical standards across the organization. A degree in Computer Science or a related discipline is welcome but equivalent professional experience is also valued. Experience with analytical platforms such as Click House, Snowflake, Big Query, Redshift, or Databricks is an advantage. Experience with performance profiling and cost optimization for high-throughput cloud workloads is a plus. Experience contributing to large open-source projects and working asynchronously across international teams is beneficial. Experience with both Node.js and Go in backend environments, as well as knowledge of internet security and privacy mechanisms, is highly valued.<br><br>Benefits<br><br>US compensation reference: $150,000–$200,000 in cash compensation for US-based employees; compensation ranges vary according to hiring location. Fully remote working environment with the ability to work from a wide range of countries, subject to local regulatory and security requirements. Opportunity to work on high-scale backend and fraud-detection infrastructure with meaningful reliability and performance challenges. Exposure to modern technologies including Go, Node.js, Type Script, AWS, Terraform, Docker, Kubernetes, Datadog, Click House, and dbt. Flexible, globally distributed work environment designed around remote collaboration and asynchronous communication. Opportunities for continuous technical development, experimentation, and knowledge sharing. Strong emphasis on engineering ownership, reliability, mentorship, and professional growth. Inclusive workplace that values diverse perspectives, experiences, and cultural backgrounds. Visa sponsorship is not provided; employees must be authorized to work from their home location. Country-specific employment requirements and compensation structures may apply outside the United States.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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<br> <p><strong><u>About the Company</u></strong></p><br><p>We are the largest oil producer within the ADNOC Group, accounting for over half of ADNOC’s total oil production. As the country’s oldest oil production company, our operations date back to 1939, when a 75-year concession was signed to explore for oil and gas in Abu Dhabi. As a global industry leader in environmental sustainability, we are the first in the world to capture carbon from the iron and steel industry. Our Carbon Capture, Utilization, and Storage (CCUS) facility at Al Reyadah has the capacity to capture 800,000 tonnes of carbon dioxide (CO2) from Emirates Steel Industries (ESI) each year, for use in the Bab and Rumaitha oil fields to support Enhanced Oil Recovery (EOR). Al Reyadah is, therefore, a critical enabler of ADNOC’s 2030 sustainability goals.</p><br><p><strong>Job Purpose:</strong><br>Plans, coordinates, and supervises the safe and efficient oil and gas production, processing, and export<br>operations and ensuring safe and efficient operation of the water injection, Gas injection, Gas lift, ESP wells<br>and CO2 injection and distribution. Maintain optimum operating efficiency and assure facilities and systems<br>integrity/reliability while assuring compliance to HSE Management system. Troubleshoot and recommends<br>corrective actions to deal with abnormalities, de-bottlenecking, upgrading and optimum operating conditions<br>for the plant and processes.</p><br><p><br>Key Accountabilities:</p><br><ul><li>Review the operating data as per the planned production targets, past and present prevailing conditions<br>including laboratory analysis, operating plant performance; highlight any major deviations from the<br>Design Operating Envelopes (parameters.).</li><li>Work closely with key stakeholders for alarm rationalization / alarm management and ensure<br>compliance with alarm management KPIs, to ensure comprehensive plans are in the pipeline to achieve<br>the mandated growth, to plan and carryout Field Technical Rate (FTR) / Field Capacity Test (FCT) to<br>identify facilities’ bottlenecks, any potential problems and to establish optimum parameters for efficient<br>and safe operation.</li><li>Coordinate with different stakeholders in the planning and implementation of production and injection<br>adjustments to meet mandated oil production and gas, water, CO2 injection KPls. Ensuring data entries<br>accuracy in PIES system related to production, injection, and export data periodically.</li><li>Continuous follow up with Development and planning teams to conduct Field Sustainable Oil Production<br>Rate (FSOPR) exercise in line with the business plan, conduct Reservoir Monitoring Program (RMP)<br>program and Water Alternating Gas Wells (WAG) changeover.</li><li>Coordinates with Integrated Shutdown Planning Team and other stakeholders for the 5 yearly shutdown<br>plans, conduct shutdown optimization exercises (related to shut down, handover and start up), manpower distribution and resource management and ensure yearly shutdown scopes are identified<br>and performed within the approved shutdown period.</li><li>Troubleshooting of plant chronic problems related to surface facilities and participates in the root cause<br>analyses of major/critical equipment repetitive failures to ensure production availability.</li><li>Monitors the operation of equipment, prepares analytical reports with appropriate trends to track the<br>performance of all processes. Highlights abnormalities and advises operation personnel on corrective<br>actions. Checks, endorses and reviews regularly the operating procedures and standing instructions of<br>the plant units for safe and cost-efficient operation.</li><li>Actively engage with Technical Center and Project & Construction Teams in all stages of the projects<br>including Design Review, Value engineering, 3D model Reviews, Various HSE studies such as Hazard<br>and Operability Review (HAZOP), Hazard Identification (HAZID), Occupational Hazard Identification<br>(OHID), Inherent Safe Design (ISD), Safety Integrity Level (SIL) Review, Plot Plan review capturing and<br>providing lessons learned and operations feedback and raising concerns and ideas to improve the<br>overall project. Involve in Ready For Commissioning (RFC) walkdowns providing feedback and punch<br>points, Commissioning, and post commissioning performance monitoring.</li><li>Represent Operations in new technology trials in the field and ensure all required reviews are completed<br>prior to execution in the field. Ensure all temporary & permanent changes performed for the Operational<br>excellence, is done through Change Management (MOC) processes and follow-up for appropriate<br>approvals and execution plans. Ensuring the completion of Engineering review, Scope of Work (SoW),<br>Budget secure, Project inclusion for MOC execution etc.</li><li>Direct involvement with Tactical Response Team (TRT) and Incident Management Team (IMT) Teams<br>during emergencies by providing guidance and training, acting as On Scene Commander, and to be<br>the main channel of information providing a holistic view about all facilities and the ongoing activities.</li><li>Participation in risk assessment, conduct site visits and supervise 27 Critical Work Activities/ High Risk<br>Activities and non-routine critical activities. Participate in Enterprise Risk Management (ERM) Risk<br>Register review including meetings, reviews of the risk register, process safety committee forums,<br>providing supporting documents and mitigation plans.</li><li>Ensure the Integrity of the Surface and subsurface facility is maintained by taking appropriate preventive<br>and remedial action on the facility anomalies observed by the Integrity team and Plan & perform the<br>integrity related subsurface activities such as communication tests / Below Cellar Inspection (BCI) /<br>Sustained Annulus Pressure (SAP) investigations along with Well integrity team.<br>Generic Accountabilities<br>Supervision</li><li>Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.</li><li>Train and develop the assigned staff on relevant skills to enable them to become proficient on the job<br>and deliver the respective section objectives.<br>Budgets</li><li>Provide input for preparation of the Department/ Section budgets and assist in the implementation of<br>the approved Budget and work plans to deliver Section objectives.</li><li>Investigate and highlight any significant variances to support effective performance and cost control.</li><li>Perform yearly budget optimization and capitalization exercise to reduce cost per barrel.</li><li>Ensure all the material requirements are consolidated periodically and establish necessary coordination<br>with PD for materials procurement.</li><li>Policies, Systems, Processes & Procedures</li><li>Implement approved Department / Section policies, processes, systems, standards and procedures in<br>order to support execution of the Department / Section’s work programs in line with Company and<br>International standards.</li><li>Comply with all applicable legislation and legal regulations.<br>Performance Management</li><li>Contribute to the achievement of the approved Performance contract objectives for the Department /<br>Section in line with the Company Performance framework.<br>Innovation and Continuous Improvement</li><li>Design and implement new tools and techniques to improve the quality and efficiency of operational<br>processes.</li><li>Identify improvements in internal processes against best practices in pursuit of greater efficiency in line<br>with ISO standards in order to define intelligent solutions for issues confronting the function.<br>Health, Safety, Environment (HSE) and Sustainability</li><li>Conduct regular visits to the worksites and ensure job is executed safely.</li><li>Undertakes hazard assessment and identifies precautions for the PTW issued in their work area.</li><li>Ensure work is carried out in line with the ADNOC HSE procedure requirements.</li><li>Implement corrective action for Hazards and near miss reported in the area.</li><li>Carry-out the emergency responsibilities in line with the respective roles as per the emergency<br>organization<br>Reports</li><li>Provide inputs to prepare Section MIS and progress reports for Company Management.</li></ul><p><strong>Qualifications, Experience, Knowledge & Skills:</strong></p><br><p><br>Minimum Qualification</p><br><ul><li>Bachelor Degree in Chemical Engineering or equivalent</li></ul><p>Minimum Experience</p><br><ul><li><ul><li>5 Years experience</li></ul></li></ul><br> </div>
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Company Description<br><p><strong>A little bit about talabat</strong><br>
<br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries<br>
across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success<br>
expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food<br>
ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands<br>
of orders every day.We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and<br>
operations in 40+ countries.</p><br><br>Job Description<br><p><strong>About the Role</strong><br>
We are hiring a hands-on IT Engineering Manager to own the Enterprise Applications domain — the devices, collaboration tools, and identity/access that talabat employees rely on every day — and to lead the small engineering team behind it, coordinating across our markets.</p><br><p>This is a working manager role: roughly 70–80% technical execution and standard-setting, and 20–30% people and delivery leadership. You will operate with a high degree of autonomy, staying close to the work while building the automation, documentation, and standards that let the function scale consistently across markets. It is a build role — you set the technical bar by doing, then make that excellence repeatable so it outlives any one person.</p><br><p>Your domain sits alongside other IT engineering domains, and your success depends as much on clean collaboration across those boundaries as on the depth of your own work. You will define and defend clear ownership of your systems while partnering openly with adjacent teams who depend on them. You will cultivate strong vendor relationships and drive strategic partnerships that enhance application functionality and support — a single quote is a starting point, not a decision.</p><br><p>Scope boundary: This role owns corporate and employee-facing IT (the digital workplace), including identity and endpoint end-to-end, which adjacent IT teams consume. It does not own product, ordering, or operational (rider/vendor-facing) systems, which sit with separate engineering functions. Where core platforms are provided centrally by Delivery Hero, this role owns the local instances and acts as talabat's engineering interface to those central teams.</p><br><p><strong>What You'll Own</strong></p><br><p>Endpoint & Device Management</p><br><p>Own endpoint fleet strategy across macOS and Windows — MDM (Jamf, Intune, Jump Cloud), security baselines, patching, encryption, inventory, and the full device lifecycle from procurement and provisioning through to offboarding and asset recovery. Maintain endpoint posture in partnership with Security.</p><br><p>SaaS Administration</p><br><p>Own day-to-day administration of the core SaaS stack — Google Workspace, Slack, Atlassian, and similar — including configuration, license management, integrations, cost optimization, and strategic licensing negotiations with vendors. Evaluate and onboard new business tools, retire redundant ones, and operate the local instances of centrally provided platforms. Drive Power User Community deployment and management across entities where applicable.</p><br><p>Identity & Access</p><br><p>Administer SSO, MFA, and identity providers (Okta, Entra, Google or similar), operating local instances and interfacing with the central identity platform. Own the Joiner-Mover-Leaver lifecycle — provisioning, deprovisioning, role-based access, least-privilege, and periodic access reviews — automated wherever possible.</p><br><p>Automation & AI (a core expectation, not a future investment)</p><br><p>Engineer away repetitive work: if a task is done the same way more than twice, automate it. Scripting (Python, Bash, PowerShell) and AI tooling are current expectations of this role. Use automation and AI to create team capacity without growing headcount, and lead the team's adoption of these tools.</p><br><p>Incident Response & Reliability</p><br><p>Own incident response and the on-call rotation for your domain. Act as escalation point during peak and out-of-hours periods, run proactive incident communication, and drive root-cause resolution rather than recurring workarounds. Participate in cross-domain incident coordination where issues span into adjacent IT teams. Build reliability and security in by design — every system has a clear answer to "what happens when this fails?"</p><br><p>Service, Compliance & Standards</p><br><p>Define and track IT service standards, SLAs, and operational metrics, and run ticketing/ITSM workflows that reduce friction for employees. Ensure a consistent support model across locations and time zones, adhering to agreed service levels. Champion change management practices to ensure seamless application delivery and effective transitions. Contribute to compliance and audit readiness (e.g. SOC 2 / ISO 27001 IT controls, access reviews, evidence) in partnership with Security and central teams. Standardize before scaling — build solutions that work across all markets on a shared foundation, allowing local flavor without fragmenting the stack.</p><br><p>Leadership, People & Vendors</p><br><p>Lead, coach, and raise the technical bar of a small IT engineering team, with a mandate to grow both its capability and its headcount. Set the standard hands-on, develop your engineers, and manage performance fairly and decisively — investing genuinely in growth, and making the hard call when the bar cannot be met. Provide mentorship to team members, promote knowledge sharing and professional growth. Create and maintain runbooks, training materials, and self-service resources so knowledge is never trapped in one person's head. Manage vendors, procurement, and renewals — actively challenge cost and drive strategic partnerships rather than transactional relationships.</p><br><br>Qualifications<br><p><strong>What You'll Bring</strong></p><br><ul><li><p>5–7+ years in IT operations, IT engineering, or corporate IT, with hands-on depth across endpoint, SaaS, and identity — including organisations with 5,000+ users.</p><br></li><li><p>Hands-on expertise with MDM (Jamf / Intune / jumpcloud), identity providers (Okta / Entra), and SaaS administration (Google Workspace, Slack, Atlassian).</p><br></li><li><p>Demonstrated scripting and automation ability, and daily use of AI tooling in real work — with concrete examples of what you have built or adopted.</p><br></li><li><p>Proven expertise in business process analysis, requirements gathering, solution design, and vendor management — including cost-effective licensing negotiation.</p><br></li><li><p>A track record of leading or mentoring a small team and raising its operating standard. People-leadership appetite is required; formal management experience is welcome.</p><br></li><li><p>Strong project management skills, with a track record of delivering complex projects on time and within budget across multiple concurrent workstreams.</p><br></li><li><p>Proven ability to operate autonomously with limited managerial oversight — self-directed on priorities, delivery, and standard-setting.</p><br></li><li><p>A track record of defining and defending clear domain ownership while collaborating openly with adjacent teams.</p><br></li><li><p>A strong customer-focus mindset toward employees — you treat how IT feels to use as the measure of success, speak in plain language, and never say no to the person without offering an alternative.</p><br></li><li><p>Exceptional communication and interpersonal skills, with the ability to build strong relationships and influence without authority across teams and senior stakeholders.</p><br></li><li><p>A documentation-first working style and comfort operating where a central platform team owns core systems and you own the local layer and the interface.</p><br></li><li><p>Deep understanding of enterprise application security best practices.</p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>About the Role</strong><br>
We are hiring a hands-on IT Engineering Manager to own the Enterprise Applications domain — the devices, collaboration tools, and identity/access that talabat employees rely on every day — and to lead the small engineering team behind it, coordinating across our markets.</p><br><br><p>This is a working manager role: roughly 70–80% technical execution and standard-setting, and 20–30% people and delivery leadership. You will operate with a high degree of autonomy, staying close to the work while building the automation, documentation, and standards that let the function scale consistently across markets. It is a build role — you set the technical bar by doing, then make that excellence repeatable so it outlives any one person.</p><br><br><p>Your domain sits alongside other IT engineering domains, and your success depends as much on clean collaboration across those boundaries as on the depth of your own work. You will define and defend clear ownership of your systems while partnering openly with adjacent teams who depend on them. You will cultivate strong vendor relationships and drive strategic partnerships that enhance application functionality and support — a single quote is a starting point, not a decision.</p><br><br><p>Scope boundary: This role owns corporate and employee-facing IT (the digital workplace), including identity and endpoint end-to-end, which adjacent IT teams consume. It does not own product, ordering, or operational (rider/vendor-facing) systems, which sit with separate engineering functions. Where core platforms are provided centrally by Delivery Hero, this role owns the local instances and acts as talabat's engineering interface to those central teams.</p><br><br><p><strong>What You'll Own</strong></p><br><br><p>Endpoint & Device Management</p><br><br><p>Own endpoint fleet strategy across macOS and Windows — MDM (Jamf, Intune, Jump Cloud), security baselines, patching, encryption, inventory, and the full device lifecycle from procurement and provisioning through to offboarding and asset recovery. Maintain endpoint posture in partnership with Security.</p><br><br><p>SaaS Administration</p><br><br><p>Own day-to-day administration of the core SaaS stack — Google Workspace, Slack, Atlassian, and similar — including configuration, license management, integrations, cost optimization, and strategic licensing negotiations with vendors. Evaluate and onboard new business tools, retire redundant ones, and operate the local instances of centrally provided platforms. Drive Power User Community deployment and management across entities where applicable.</p><br><br><p>Identity & Access</p><br><br><p>Administer SSO, MFA, and identity providers (Okta, Entra, Google or similar), operating local instances and interfacing with the central identity platform. Own the Joiner-Mover-Leaver lifecycle — provisioning, deprovisioning, role-based access, least-privilege, and periodic access reviews — automated wherever possible.</p><br><br><p>Automation & AI (a core expectation, not a future investment)</p><br><br><p>Engineer away repetitive work: if a task is done the same way more than twice, automate it. Scripting (Python, Bash, PowerShell) and AI tooling are current expectations of this role. Use automation and AI to create team capacity without growing headcount, and lead the team's adoption of these tools.</p><br><br><p>Incident Response & Reliability</p><br><br><p>Own incident response and the on-call rotation for your domain. Act as escalation point during peak and out-of-hours periods, run proactive incident communication, and drive root-cause resolution rather than recurring workarounds. Participate in cross-domain incident coordination where issues span into adjacent IT teams. Build reliability and security in by design — every system has a clear answer to "what happens when this fails?"</p><br><br><p>Service, Compliance & Standards</p><br><br><p>Define and track IT service standards, SLAs, and operational metrics, and run ticketing/ITSM workflows that reduce friction for employees. Ensure a consistent support model across locations and time zones, adhering to agreed service levels. Champion change management practices to ensure seamless application delivery and effective transitions. Contribute to compliance and audit readiness (e.g. SOC 2 / ISO 27001 IT controls, access reviews, evidence) in partnership with Security and central teams. Standardize before scaling — build solutions that work across all markets on a shared foundation, allowing local flavor without fragmenting the stack.</p><br><br><p>Leadership, People & Vendors</p><br><br><p>Lead, coach, and raise the technical bar of a small IT engineering team, with a mandate to grow both its capability and its headcount. Set the standard hands-on, develop your engineers, and manage performance fairly and decisively — investing genuinely in growth, and making the hard call when the bar cannot be met. Provide mentorship to team members, promote knowledge sharing and professional growth. Create and maintain runbooks, training materials, and self-service resources so knowledge is never trapped in one person's head. Manage vendors, procurement, and renewals — actively challenge cost and drive strategic partnerships rather than transactional relationships.</p><br><br><br>What you need to be successful<br><p><strong>What You'll Bring</strong></p><br><br><ul><li><p>5–7+ years in IT operations, IT engineering, or corporate IT, with hands-on depth across endpoint, SaaS, and identity — including organisations with 5,000+ users.</p><br><br></li><li><p>Hands-on expertise with MDM (Jamf / Intune / jumpcloud), identity providers (Okta / Entra), and SaaS administration (Google Workspace, Slack, Atlassian).</p><br><br></li><li><p>Demonstrated scripting and automation ability, and daily use of AI tooling in real work — with concrete examples of what you have built or adopted.</p><br><br></li><li><p>Proven expertise in business process analysis, requirements gathering, solution design, and vendor management — including cost-effective licensing negotiation.</p><br><br></li><li><p>A track record of leading or mentoring a small team and raising its operating standard. People-leadership appetite is required; formal management experience is welcome.</p><br><br></li><li><p>Strong project management skills, with a track record of delivering complex projects on time and within budget across multiple concurrent workstreams.</p><br><br></li><li><p>Proven ability to operate autonomously with limited managerial oversight — self-directed on priorities, delivery, and standard-setting.</p><br><br></li><li><p>A track record of defining and defending clear domain ownership while collaborating openly with adjacent teams.</p><br><br></li><li><p>A strong customer-focus mindset toward employees — you treat how IT feels to use as the measure of success, speak in plain language, and never say no to the person without offering an alternative.</p><br><br></li><li><p>Exceptional communication and interpersonal skills, with the ability to build strong relationships and influence without authority across teams and senior stakeholders.</p><br><br></li><li><p>A documentation-first working style and comfort operating where a central platform team owns core systems and you own the local layer and the interface.</p><br><br></li><li><p>Deep understanding of enterprise application security best practices.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br>
<br>
talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries<br>
across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success<br>
expanded to the rest of the GCC region, Egypt & Jordan, making it the largest and most popular food<br>
ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands<br>
of orders every day.We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and<br>
operations in 40+ countries.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><u><b>Job Description:</b></u></p><br><p><span>DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future. </span></p><br><p>The <b>Pre-Sales Senior AI Solutions Engineer </b>plays a pivotal role in helping enterprise customers see, feel, and believe in the value of agentic AI and ML platforms. Sitting at the intersection of business strategy, AI application design, and polished execution, your primary mission is to rapidly build enterprise-grade MVP agentic AI applications. You will partner with prospective customers and sales teams to map loosely defined problems into compelling, production‑inspired prototypes. These MVPs serve as credible, extensible foundations that showcase technical depth and accelerate time-to-value, acting as the bridge between immediate problem-solving and long-term platform adoption.</p><br><p><b>Key Responsibilities</b><br>Business-to-Technical Translation & Problem Understanding</p><br><ul><li><p>Partner with Sales Teams: Understand customer missions, strategic priorities, and constraints through short discovery sessions.</p><br></li><li><p>Map Capabilities: Translate business needs into platform capabilities, tailoring messaging for different personas (CIO, CTO, Chief Data Officer, program leads, technical practitioners).</p><br></li><li><p>Identify Value: Pinpoint high-leverage automation and decision points where agentic AI can create immediate, visible value, translating ambiguous problems into clear user journeys and agent responsibilities.</p><br></li></ul><p>Agentic AI Solution Design & Prototyping</p><br><ul><li><p>Rapid MVP Build: Design and implement end-to-end agentic AI MVPs, including multi-agent orchestration, tool use, memory, Model Context Protocol (MCP) servers, and agent observability.</p><br></li><li><p>Deployment Readiness: Define key technical requirements, recommend deployment models meeting specific security mandates, and advise on data readiness to ensure quick time-to-value for new and expansion opportunities.</p><br></li><li><p>Frontend & UX: Build intuitive, enterprise‑grade UIs using React and modern design systems (e.g., shadcn/ui) to communicate agent behavior transparently.</p><br></li><li><p>Architectural Soundness: Select and integrate appropriate LLMs, frameworks, and agent architecture to balance speed, cost, and explainability while establishing scalable platform foundations.</p><br></li></ul><p>Demo Execution & Sales Collaboration</p><br><ul><li><p>Outcome-Oriented Demos: Deliver engaging live demos that tell a clear story: problem → agentic solution → business impact. Help shape and refine use cases based on account maturity and strategic alignment.</p><br></li><li><p>Trusted Advisor: Act as a technical pillar across the sales team, supporting Account Executives, Strategic Account Directors, and BDRs with knowledge and assets that advance AI adoption.</p><br></li><li><p>Iterative Refinement: Iterate rapidly based on customer feedback during pilots, workshops, or proofs of value (POVs).</p><br></li></ul><p>Cross-Functional Feedback & Compliance Alignment</p><br><ul><li><p>Security & Governance: Support conversations around AI governance, data security, model transparency, and responsible AI practices in alignment with regulations.</p><br></li><li><p>Internal Feedback Loop: Provide structured feedback on customer needs, procurement hurdles, and architectural gaps to Product, Marketing, and Enablement teams to keep offerings relevant.</p><br></li><li><p>Reusable Assets: Contribute reusable patterns, templates, and internal best practices to accelerate future MVP delivery and platform selling.</p><br></li></ul><p><b>Knowledge, Skills, and Abilities</b><br>Pre-Sales & Platform Selling Experience</p><br><ul><li><p>Demonstrated success supporting sales pursuits (new logos and account expansion) with deep technical expertise and solution design.</p><br></li><li><p>Strong ability to translate agentic AI and ML platform capabilities into compelling value propositions.</p><br></li><li><p>Prior experience turning rapid MVPs into production applications or long‑term enterprise platforms.</p><br></li></ul><p>Core Technical Skills</p><br><ul><li><p>Hands-on experience building agentic AI applications using modern LLM frameworks, orchestration patterns, and backend engineering (Python, TypeScript, APIs).</p><br></li><li><p>Experience designing MCP servers, external system integrations, and utilizing AI evaluation/tracing tools.</p><br></li><li><p>Proficiency with React and modern frontend tooling to create clean, trustworthy user interfaces.</p><br></li></ul><p>Problem Solving & Communication</p><br><ul><li><p>Excellent communication and demo skills; proven ability to present complex AI concepts in a clear, grounded, and value-driven manner to both mission leaders and technical stakeholders.</p><br></li><li><p>Exceptional ability to move from ambiguity to clarity quickly.</p><br></li><li><p>Bias toward action and iteration; comfortable working in a fast-paced environment with evolving product offerings and shipping imperfect but compelling MVPs fast.</p><br></li></ul><p><b>Education & Experience</b></p><br><ul><li><p>6-8+ years of experience in sales engineering, applied AI, hands-on technical consulting, customer-facing software engineering, or technical product roles.</p><br></li><li><p>Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience). An advanced degree in AI/ML is a plus.</p><br></li><li><p>Prior experience applying AI or complex software solutions within the Oil & Gas industry is a strong plus.</p><br></li><li><p>Ability to travel up to 25% on average to customer meetings, workshops, industry conferences, and events.</p><br></li></ul><p><span>The talent and dedication of our employees are at the core of DataRobot’s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees’ well-being at the core. Here’s what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!</span></p><br><p><u><b>DataRobot Operating Principles:</b></u></p><br><ul><li>Wow Our Customers</li><li>Set High Standards</li><li>Be Better Than Yesterday</li><li>Be Rigorous</li><li>Assume Positive Intent</li><li>Have the Tough Conversations</li><li>Be Better Together</li><li>Debate, Decide, Commit</li><li>Deliver Results</li><li>Overcommunicate</li></ul><p><br><span>Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. <b>At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box.</b> We’d love to have a conversation with you and see if you might be a great fit. </span></p><br><p><span>DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.</span></p><br><br><p><b>Use of Artificial Intelligence in Our Hiring Process</b></p><br><br><p>DataRobot uses approved AI-powered tools to support the hiring process in selected regions. These tools may assist in writing job descriptions, reviewing applications, assessing qualifications, and evaluating candidate materials. All decisions regarding applications are made by members of the DataRobot team.<br></p><br><p><span>All applicant data submitted is handled in accordance with our </span>Applicant Privacy Policy<span>.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Department: </b>MENA <br><b>Team: </b>Policy – MENA region <br><b>Location: </b>Dubai or Doha with homework flexibility <br><b>Position type: </b>12 month contract with view to renew; full-time </p><br><p><u><b>What the hiring manager says</b></u></p><br><p><br><i>“The GSMA’s MENA team is expanding and we have an exciting opportunity for a high-performing Policy Director to work with the MENA team to engage all stakeholders with GSMA programs and policy & technology orientated activities. The role entails a lot of travel, ability to work under pressure and a deep technical and policy background”.</i><br>Head of MENA </p><br><p><u><b>About the role</b></u></p><br><p>We are looking for a creative and energetic Director to lead GSMA programmes in the Middle East and North Africa. The Director will be responsible for advancing GSMA’s objectives in the MENA region. This will involve leading engagements on policy and regulations as well as being the technical expert and reference point for broader GSMA activities both within the organisation and in relations with our members. You will need to demonstrate clear understanding of mobile industry comfortable communicating this at a range of levels of detail. You will also be required to attend some GSMA working groups when needed, to provide descriptions of general industry topics and specific GSMA projects. You may be required to attend meetings of other industry forums.</p><br><p>You will have a good understanding of existing and future mobile technology and be able to demonstrate knowledge of the future industry trends and their likely impacts on mobile network evolution and development. You will be able to articulate potential industry positions in areas of confluence of Mobile with other verticals, including, but not limited to, banking and finance, healthcare, education, and other service industries where mobile technology plays a critical role in shifting paradigms for solution delivery.</p><br><p>You will also be able to demonstrate the ability to understand the commercial implications of technical decisions and vice versa.</p><br><p>You will also engage all stakeholders with GSMA Technology programmes and technology orientated activities (MC, IoT, RCS, 5G, IMEI, Mobile Money, etc.).</p><br><p>The Policy Director reports to the Head of MENA. This role works very closely with the rest of the small MENA team. </p><br><p><b>You will:</b><br>• Lead industry engagement and projects on spectrum and policy matters as well as broader GSMA activities in region.<br>• Manage Working Group and Regional Interest Group activity in region.<br>• Engage with member leadership in region.<br>• Responsible for input towards regional business planning.<br>• Manage programme delivery in region against HQ KPIs and member expectations.<br>• Responsible for delivering within the annual regional budget allocation.<br>• Responsible for regional reporting in accordance with HQ requirements, presenting progress against regional KPIs and defining corrective action where appropriate.<br>• Foster the necessary consultation, communications and good relations within the wider organisation, including staff of member organisations.<br>• Line and performance management of regional team.<br>• Ability to work cooperatively and flexibly with stakeholders and facilitate a collaborative approach.<br>• Acts as a role model in demonstrating commitment to GSMA values and internal processes.<br>• Ensure compliance by team with all GSMA polices, processes and procedures.</p><br><p><u><b>About you</b></u></p><br><p>• Relevant experience working in the telecoms industry is essential. Ideally with an operator or vendor. <br>• Strong technical plus commercial understanding background.<br>• Capable of delivering presentations to a technical audience on these services.<br>• You will be fluent in English. Arabic and/or French would be an advantage.<br>• A proven track record of proposition development and the ability to influence and add value to your area of business.<br>• Strong writing skills, messaging, leadership positioning and narrative development.<br>• Experience working in an international environment, ideally in the MENA/SSA region. <br>• Advanced knowledge of MS Office (Excel, Word and PowerPoint).<br>• Experience of working with multiple internal stakeholders and with geographically dispersed teams in a matrix structure.<br>• Willingness to travel, as and when required by the role.</p><br><p><u><b>About your skills</b></u></p><br><p>1. Communication <br>2. Delivery <br>3. Project Management <br>4. Teamwork <br>5. Analysis</p><br><p><b>Contract type</b></p><br>Department Contractor<p><b>Worker type</b></p><br>Contingent Worker<b><span>What We Offer</span></b><p>Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.</p><br><p>In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.</p><br><p>To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.</p><br><p><span>Being You at the GSMA</span></p><br><p>We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.</p><br><p><span><b>GSMA Values</b></span></p><br><p><span>Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.</span></p><br><p><b><span>Passionately driven</span></b></p><br><p><span>We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.</span></p><br><p><b><span>Insightful leaders</span></b></p><br><p><span>We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.</span></p><br><p><b><span>Stronger together</span></b></p><br><p><span>We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.</span></p><br><p><span>Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.</span></p><br> </div>
<ul><li><p>Supervise and manage site timekeepers and attendance teams.</p></li><li><p>Maintain accurate daily attendance and manpower records for all employees and workers.</p></li><li><p>Monitor attendance, late arrivals, absences, leave, rest days, and extended working hours.</p></li><li><p>Collect and verify daily timesheets and overtime records from project teams.</p></li><li><p>Coordinate with Site Management, HR, Payroll, and Project Administration to resolve attendance discrepancies.</p></li><li><p>Prepare daily, weekly, and monthly manpower and attendance reports.</p></li><li><p>Ensure accurate and timely submission of payroll inputs.</p></li><li><p>Monitor employee mobilization, demobilization, transfers, and changes in work locations.</p></li><li><p>Maintain records in the HRMS/timekeeping system and ensure data accuracy.</p></li><li><p>Monitor attendance across multiple projects, camps, shifts, and work locations.</p></li><li><p>Ensure proper documentation and approval of overtime and other attendance-related adjustments.</p></li><li><p>Train and guide timekeepers on company procedures and attendance systems.</p></li><li><p>Conduct regular audits of timekeeping records and investigate discrepancies.</p></li><li><p>Support HR during payroll processing, audits, and employee queries relating to attendance and working hours.</p></li><li><p>Ensure confidentiality and proper maintenance of employee attendance records.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>10+ years of experience</strong> in timekeeping, attendance, and workforce administration with Tier-1 construction contractors within UAE.</p></li><li><p>UAE/GCC construction experience is highly preferred.</p></li><li><p>Experience managing multiple site timekeepers and large construction workforces.</p></li><li><p>Strong knowledge of construction workforce attendance and payroll processes.</p></li><li><p>Experience with biometric attendance systems and HRMS/ERP systems.</p></li><li><p>Strong Excel and reporting skills.</p></li><li><p>Good understanding of UAE labour requirements relating to working hours, leave, attendance, and overtime.</p></li><li><p>Strong organizational, coordination, and communication skills.</p></li><li><p>Ability to work in a fast-paced construction environment and meet strict payroll deadlines.</p></li><li><p><strong>Immediate availability is a plus.</strong></p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><u>Sales Associate - Abu Dhabi, UAE</u></b></p><p>Reports to: Boutique Manager</p><p><br></p><p><b>Job Purpose:</b> </p><p>A Sales Associate delivers an engaging and knowledgeable service that attracts our potential customers to generate quality new sales and ultimately drive the commercial performance of the company.</p><p><b>Key Accountabilities:</b></p><ul><li>Reach individual and overall sales targets </li><li>Demonstrate profound product knowledge, promotions and advertisements</li><li>Ensure that boutique cleanliness and hygiene standards are always maintained, and all products are handled accordingly</li><li>Maintain merchandise and ensure proper display, storage, etc.</li><li>Assure smooth boutique opening, closing procedure</li><li>Ensure daily check lists are filled in when opening / closing </li><li>Use the prescribed selling techniques to provide customers with a friendly, courteous experience</li><li>Operate the cash register to accurately compute the price of the product and receive payment</li><li>Arrange and prepare all gift orders according to the sales order in coordination with team and in charge of the boutique</li><li>Accurately record the product usage in the system.</li><li>Control shrinkage, product damages & report Boutique Manager, if any </li><li>Participate in monthly inventory process</li><li>Report to the boutique manager on customer feedback and complaints</li><li>Monitor stock levels and share findings with your manager</li></ul><p><b>Lives and Advocates the Bateel Values:</b></p><ul><li>Quality</li><li>Innovation</li><li>Authenticity</li><li>Integrity</li></ul><p><b>Qualification and Licenses requirement:</b></p><ul><li>High School graduate or above</li></ul><p> <b>Behaviours:</b></p><ul><li>Sales skills – analytical skills to customize sales approach to customer type</li><li>Customer Handling Skills – to be able to handle customer requests while utilizing the psychological selling measures learned in the trainings</li><li>Product Knowledge – specifications and pricing </li><li>Self-disciplined intelligent responsible and presentable</li><li>Positive and enthusiastic</li><li>Willingness to work in rotational shifts and put in overtime hours during high season</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirement:</b></p><ul><li>Presentable </li><li>Fluent in English (Arabic is an advantage)</li><li>Ability to communicate clearly and concisely, both orally and in writing </li><li>Ability to build relationships with customers and peers</li><li>Minimum 1 year retail experience is required</li></ul></div>
<p><strong>Position Objective:</strong></p><p><span ><span >Stock Coordinator is responsible for receiving, inspecting, storing merchandise and maintaining accurate stock levels, organizing merchandise, and ensuring the seamless flow of products from the stockroom to the sales floor. Stock Coordinator works closely with store management, sales associates, and other team members to uphold a high standard of organization. </span></span></p><p><span ><span ><strong>Key Responsibility:</strong></span></span></p><p><span ><strong><u>Process:</u></strong></span></p><ul><li><span ><span >Receive merchandize and count it physically and electronically in order to ensure accuracy of information</span></span></li><li><span ><span >Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products.</span></span></li><li><span ><span >Ensure proper storage and handling of merchandise to prevent damage. </span></span></li><li><span ><span >Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product.</span></span></li><li><span ><span >Tag the newly arrived stock and / or return the products as per the instruction of senior</span></span></li><li><span ><span >Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times</span></span></li><li><span ><span >Ensure awareness and vigilance at all times of security in the store without any negligence</span></span></li><li><span ><span >Ensure the highest standards of housekeeping standards </span></span></li><li><span ><span >Flexible to work for extended hours during the Sale / Festival period</span></span></li><li><span ><span >Must be physically fit and ability of heavy lifting of around 10kgs of weight. </span></span></li><li><span ><span >Record the inventory inward / outward and maintain the report of the same</span></span></li><li><span ><span >Check for missing price tags and report the same</span></span></li><li><span ><span >Assist during Stock Take processes<strong> </strong></span></span></li></ul><p><span ><span ><strong>Desired Experience:</strong></span></span></p><p ><span >The ideal Stock Coordinator in a retail company should have strong organizational Skills with familiarity with warehouse management system to keep track and manage stock. Previous experience in a similar stock, warehouse, or logistics role is preferred.</span></p>
<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p>
<p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p>
<p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p>
<p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p>
<h4>What you'll be doing</h4>
<p>Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.</p>
<ul>
<li>Build and maintain guest experience standards in order to build strong loyalty</li>
<li>Address customers' queries about products, prices, availability, product uses, and services</li>
<li>Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations</li>
<li>Advise customers on product ranges best suited to their needs</li>
<li>Demonstrate usage and benefits of various brands and products</li>
<li>Generate sales, while achieving line and sales targets, using makeup knowledge</li>
<li>Sell-out target tracking at store level</li>
<li>Generate daily sales reports</li>
<li>Participate in achieving incentives</li>
<li>Track post-launch sales at store level</li>
<li>Ensure merchandising levels in the store are met as per the brand guidelines</li>
<li>Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times</li>
<li>Report stock shortages using the stock order form</li>
<li>Ensure stock receipt as per set procedures</li>
</ul>
<h4>What you'll need to succeed</h4>
<p>2 years of experience in the beauty industry is a plus.</p>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>Overview of the Role</strong></p><p>The <strong>Customer Service Associate – Chilled Section</strong> is responsible for delivering an exceptional customer experience while ensuring the highest standards of food quality, freshness, availability, and presentation across the Chilled Food department. The role supports the day-to-day operations by maintaining optimum stock levels, adhering to food safety standards, and ensuring chilled products are merchandised in line with M&S standards.</p><p>Working as part of the M&S Food team, you will help create an outstanding shopping experience by providing excellent customer service, maintaining product availability, and ensuring the Chilled section remains clean, well-stocked, and visually appealing. Success in this role is measured through customer satisfaction, product availability, stock rotation, waste reduction, and operational excellence.</p><p><strong>What You Will Do</strong></p><p><strong>Customer Service & Customer Experience</strong></p><ul><li><p>Deliver exceptional customer service by greeting and assisting customers in a friendly, professional, and engaging manner.</p></li><li><p>Provide customers with accurate product information, including ingredients, allergens, storage advice, and promotions.</p></li><li><p>Handle customer enquiries and resolve basic complaints promptly, escalating issues where necessary.</p></li><li><p>Build positive customer relationships that encourage repeat visits and brand loyalty.</p></li><li><p>Ensure every customer receives a premium shopping experience aligned with M&S service standards.</p></li></ul><p><strong>Chilled Section Operations</strong></p><ul><li><p>Ensure chilled products are fully replenished and available throughout trading hours.</p></li><li><p>Maintain attractive, well-organized, and fully stocked chilled displays in accordance with M&S merchandising standards.</p></li><li><p>Monitor product freshness, expiry dates, and shelf life to ensure only the highest quality products are available for sale.</p></li><li><p>Follow FIFO (First In, First Out) principles and effective stock rotation to minimize waste.</p></li><li><p>Remove damaged, expired, or poor-quality products from sale promptly.</p></li></ul><p><strong>Visual Merchandising & Store Standards</strong></p><ul><li><p>Maintain exceptional merchandising standards within the Chilled department.</p></li><li><p>Ensure all products are displayed according to planograms and promotional guidelines.</p></li><li><p>Maintain cleanliness and organization of refrigerated cabinets and surrounding areas.</p></li><li><p>Ensure pricing, shelf labels, and promotional signage are accurate and up to date.</p></li></ul><p><strong>Stock Management & Inventory</strong></p><ul><li><p>Receive chilled deliveries and verify product quality and quantities.</p></li><li><p>Replenish stock efficiently while maintaining product integrity and cold chain compliance.</p></li><li><p>Assist with stock counts, inventory management, and shrinkage control.</p></li><li><p>Report stock shortages, damaged goods, and quality concerns to the Department Manager.</p></li><li><p>Support inventory optimization and waste reduction initiatives.</p></li></ul><p><strong>Food Safety, Cold Chain & Compliance</strong></p><ul><li><p>Ensure all chilled products are stored and displayed at the correct temperatures.</p></li><li><p>Maintain cold chain integrity throughout receiving, storage, replenishment, and merchandising activities.</p></li><li><p>Follow all Food Safety, HACCP, Municipality, and Health & Safety regulations.</p></li><li><p>Complete daily temperature checks and report any equipment or refrigeration issues immediately.</p></li><li><p>Ensure work areas, refrigeration units, and equipment remain clean and sanitized.</p></li></ul><p><strong>Sales Support & Commercial Performance</strong></p><ul><li><p>Promote chilled food products through upselling and cross-selling.</p></li><li><p>Recommend complementary products to enhance customer purchases.</p></li><li><p>Support seasonal promotions and new product launches.</p></li><li><p>Contribute towards achieving department sales, availability, and waste reduction targets.</p></li></ul><p><strong>Cash Register Support (Where Required)</strong></p><ul><li><p>Support checkout operations during peak trading periods when required.</p></li><li><p>Process customer transactions accurately using the Point of Sale (POS) system.</p></li><li><p>Follow company cash handling procedures and maintain a clean checkout area.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Passion for delivering exceptional customer service.</p></li><li><p>Good knowledge of chilled food products and food handling practices.</p></li><li><p>Strong understanding of food safety, hygiene, and cold chain management.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong merchandising and replenishment skills.</p></li><li><p>Good attention to detail and organizational skills.</p></li><li><p>Ability to work efficiently in a fast-paced retail environment.</p></li><li><p>Basic inventory management and stock rotation knowledge.</p></li><li><p>Team player with a positive attitude.</p></li><li><p>Ability to lift and replenish stock safely while maintaining product quality.</p></li></ul><p><strong>What Qualifies You for the Role</strong></p><ul><li><p>High School Diploma or equivalent (Food or Hospitality qualification is an advantage).</p></li><li><p>1–3 years' experience in Food Retail, Supermarket, Fresh Food, Grocery, or Hospitality.</p></li><li><p>Previous experience working with chilled or perishable food products is highly desirable.</p></li><li><p>Knowledge of food safety, HACCP, cold chain management, and Municipality regulations.</p></li><li><p>Experience in stock replenishment, inventory control, and merchandising.</p></li><li><p>Experience operating POS systems is an advantage.</p></li><li><p>Good verbal communication skills in English (Arabic is an advantage).</p></li><li><p>Friendly, customer-focused, and able to work effectively within a team.</p></li><li><p>Ability to work flexible shifts, weekends, and public holidays.</p></li></ul></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Black & Grey HR is seeking a Logistics Coordinator – Offshore & Subsea to join our client's marine and offshore operations team based in Abu Dhabi, UAE. This is a permanent office-based role with occasional visits to yards, ports, jetties, and logistics facilities as required, supporting the successful mobilization and demobilization of offshore survey and subsea projects.<br></p><br><p>You will be responsible for coordinating day-to-day logistics activities, ensuring equipment, materials, and personnel are delivered safely, efficiently, and on schedule. Working closely with project teams, vessel operations, freight forwarders, customs agents, transport providers, and offshore personnel, you will play a key role in maintaining seamless logistics operations while ensuring compliance with regulatory and client requirements.<br></p><br><span>Key Responsibilities:</span><br>- Coordinate the transportation of equipment, materials, and project assets between company yards, jetties, ports, warehouses, and offshore project locations, ensuring timely delivery to support project schedules.<br><br>- Manage import and export documentation, including customs clearance, shipping documentation, cargo manifests, bills of lading, and freight forwarding activities to ensure regulatory compliance and efficient shipment processing.<br><br>- Liaise with freight forwarders, customs clearing agents, transport contractors, shipping lines, port authorities, and logistics vendors to monitor shipment progress and resolve operational issues.<br><br>- Track equipment, cargo, and material movements throughout the supply chain, maintaining accurate logistics records, delivery schedules, and status updates for project stakeholders.<br><br>- Support offshore mobilization and demobilization activities by coordinating vessel loadouts, equipment dispatch, cargo readiness, and transportation schedules in line with project execution plans.<br><br>- Coordinate Dangerous Goods (DG) documentation and transportation requirements, ensuring compliance with IMDG and other applicable regulations for hazardous materials.<br><br>- Maintain logistics trackers, shipment schedules, inventory movement records, and KPI reports while providing regular logistics status updates to project teams and management.<br><br>- Coordinate travel, accommodation, airport transfers, and transport arrangements for offshore personnel and crew changes, ensuring timely mobilization in accordance with project requirements.<br><br>- Identify logistics constraints, transportation risks, customs delays, or supply chain issues that could impact project schedules, escalating concerns and supporting mitigation plans.<br><br>- Support continuous improvement initiatives by assisting with logistics planning, vendor performance monitoring, cost control, and process optimisation across offshore operations.<br><br><br><span>Requirements- Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related discipline.<br><br>- 3–6 years of logistics coordination experience within the marine, offshore, subsea, or oil & gas industry.<br><br>- Strong understanding of import/export procedures, customs clearance, freight forwarding, transportation planning, and offshore logistics operations.<br><br>- Experience coordinating offshore mobilisations, vessel loadouts, equipment transfers, and project logistics activities.<br><br>- Working knowledge of logistics documentation, shipping processes, cargo tracking systems, inventory management, and ERP/logistics tracking systems.<br><br>- Strong organisational skills with the ability to manage multiple shipments, competing priorities, and project deadlines simultaneously.<br><br>- Excellent communication and stakeholder coordination skills with experience working alongside vendors, freight forwarders, customs authorities, offshore personnel, and project teams.<br><br>- Proficiency in Microsoft Office applications and logistics tracking systems or ERP platforms.<br><br>- Experience supporting offshore projects for ADNOC or other regional marine and offshore operators is highly desirable.<br><br><span>CERTIFICATIONS (Please attach the below certificates)</span><br>- IATA and/or IMDG Dangerous Goods Awareness Certification is preferred.<br><br>- Relevant logistics, freight forwarding, or supply chain certifications are considered an added advantage.<br><br></span><br><span>Benefits- Attractive Salary + Benefits<br><br>- Permanent employment with a growing offshore and marine engineering organization<br><br>- Opportunity to support major offshore, subsea, and marine projects across the UAE and the wider region<br><br>- Exposure to end-to-end offshore logistics operations, including vessel mobilizations, customs clearance, freight forwarding, and project supply chain coordination<br><br>- Opportunity to develop expertise in offshore logistics, marine transportation, and complex EPC project support environments<br><br>- Long-term career growth and progression within a stable organization supporting large-scale offshore operations<br><br><span>HOW TO APPLY</span><br>- Submit your CV along with a copy of your required certifications. <br><br></span><p>Shortlisted candidates will be contacted within 5 working days of application.<br></p><br>BG Marine | Black & Grey HR<br><br>The Offshore & Marine Specialist Desk<br><br>Fast. Precise. Confidential. Human.<br><br><br><br> </div>
<p><strong>Job Summary</strong></p><p>We are seeking highly motivated candidates for the Trainee Customer Service and Operations Officers to join our team. In the role, your primary responsibility will be to provide exceptional service to visa applicants and other visitors.</p><br><p>Key Responsibilities: </p><br><p>Customer Service: Interact with visa applicants/visitors in a friendly and professional manner, ensuring a positive customer experience. Information and Assistance: Provide accurate and up-to-date information on visa application procedures, requirements, and related services. Assist applicants in filling out application forms and guide them through the process. </p><br><p>Document Verification: Review and verify visa application documents for completeness and accuracy, ensuring all necessary supporting materials are included. Appointment Schedules: Manage appointment schedules and ensure timely processing of visa applications. Assist in the coordination of visa process other related services. </p><br><p>Issue Resolution: Address customer inquiries, concerns, and complaints promptly and effectively, striving to resolve as per customer's satisfaction. Data Entry : Accurately input applicant information into our systems, maintaining a high level of data integrity. </p><br><p>Administrative Support : Provide general administrative support to the Visa Application Centre operations, including record-keeping, handling phone inquiries, and managing customer queues.</p><br><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: High school diploma or equivalent. A bachelor's degree is a plus. </p><br><p>Excellent communication and interpersonal skills. Customer Service-Oriented with a strong dedication to customer satisfaction. Proficiency in using computer applications and office equipment. Ability to handle a high volume of customers while maintaining composure and professionalism. Detail-oriented and organized with good time management skills. </p><br><p>Experience: 0 – 12 months of experience in any industry, preferably in Travel and Tourism or Service industry. </p><br><p>Knowledge & Key Skills: Basic Knowledge of Computer skills Proficiency in MS office & good typing speed Adaptability and presence of mind to handle customer queries and complaints.</p>