Product Designers in UAE
8675 Jobs Found
<ul><li>Provide first-line support for hardware, software, and network-related issues via phone, email and in-person</li><li>Diagnose and fix issues of end user systems related to Operating Systems, Internet Browsers (ie. Explorer), MS Office & MS products (Word, Excel, PowerPoint, Outlook etc.), Local Area Network connectivity, Wireless connectivity, First Level Hardware diagnosis, Printing issues, Software Installation, PC relocation and minor changes, Peripheral device connectivity or device driver</li><li>Manage and maintain IT assets, including computers, printers, and other peripheral devices</li><li>Install, upgrade and configure operating systems and software applications, ensuring compliance with the company policies</li><li>Monitor software licensing and provide necessary updates for compliance and security</li><li>Assist in maintaining network connectivity, including troubleshooting connectivity issues and performing basic network configuration</li><li>Conduct routine system and network monitoring to identify and resolve potential issues before they impact users</li><li>Support larger IT projects as needed, providing input and assistance during implementation</li><li>Collaborate with other IT teams to identify trends and improve infrastructure and service delivery</li><li>Monitor system screens for error messages or alerts</li><li>Ensure uninterrupted system operation</li><li>Ensure industry and local physical security processes are followed</li><li>Ensure schedules finish on time to meet service level agreements</li><li>Log errors and resolutions to prevent system bottlenecks</li><li>Close incident records within defined timeline</li><li>Determine severity and prioritization classification for the Incident</li><li>Identify/associate related incidents</li><li>Initiate Request for Change (RFC) record, if needed</li><li>Manage Incidents to resolution</li><li>Perform Incident diagnostics</li><li>Resolve incidents and restore service</li><li>Conduct root cause analysis</li><li>Coordinate problem resolution</li><li>Determine need for additional resources and assign to correct service provider</li><li>Develop innovative solutions</li><li>Escalate issues to ensure proper sense of urgency / resource allocation</li><li>Perform full system and data back-ups of all required data and architecture</li><li>Manage user accounts on the system</li><li>Perform regular system checks and housekeeping</li><li>Repair/update hardware, software and operating systems</li><li>Install / configure application software</li><li>Effectively and efficiently troubleshoot system problems</li><li>Consistently fix system problems with minimal downtime</li><li>Proactively identify system upgrades to enhance the services offered to the client</li><li>Analyse/review Request and determine if escalation is needed</li><li>Apply ITIL framework</li><li>Determine severity and prioritization classification for the Request</li><li>Escalate issues to ensure proper sense of urgency / resource allocation</li><li>Manage Requests end-to-end, from Request registration, routing, recording/documentation, rejection and un-routing</li><li>Work collaboratively with organizational peers</li><li>Monitor and resolve all ticket escalations within your area of responsibility</li><li>Establish strong relationships with the client and their leadership by following through on requests, resolving escalations and providing status in a consistent and timely manner</li><li>Understand and practice information security fundamentals covering confidentiality, integrity and availability of information in SIBCA organization</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s Degree in Computer Engineering, Computer Science or a relevant field</li><li>MCSE or CCNA certifications preferred</li><li>Good understanding of MS Windows 7 and other Microsoft client operating systems</li><li>Working and conceptual knowledge of networking basics</li><li>Ability to manage end users’ expectations and keep them satisfied</li><li>Excellent team worker</li><li>Proficient (Read, Write, Speak) in English</li></ul>
<h2 class="h5">Job description</h2>
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<strong>Our Client:</strong>
<p>Our client is seeking a <strong>Finance Manager</strong> to join their team onsite in <strong>Abu Dhabi, UAE</strong>. The Finance Manager will be responsible for leading the finance function of the UAE entity, ensuring accurate financial reporting, statutory compliance, robust financial governance, and effective treasury management. </p><br><br>
<strong>Responsibilities:</strong>
<ul>
<li>Lead the end-to-end finance and accounting function for the UAE entity, ensuring accurate financial records, IFRS compliance, and timely month-end and year-end closing activities. </li><li>Prepare monthly, quarterly, and annual financial reports, including management accounts, balance sheet reconciliations, variance analysis, and reporting packages. </li><li>Own all UAE tax and statutory compliance requirements, including VAT filings, Corporate Tax compliance, regulatory submissions, and coordination with external auditors and tax advisors. </li><li>Lead the company’s e-invoicing readiness and compliance initiatives, ensuring finance systems and invoicing processes remain aligned with regulatory requirements. </li><li>Manage the centralized accounting and settlement process for collections, including revenue allocation, profit centre accounting, invoice validation, reconciliations, and partner settlements. </li><li>Oversee reconciliations with banks, payment gateways, ICP, partners, and subsidiaries, ensuring accuracy and timely resolution of discrepancies. </li><li>Manage intercompany accounting activities, including recharge billing, reconciliations, settlements, transfer pricing support, and balance confirmations across group entities. </li><li>Oversee treasury operations, accounts payable, accounts receivable, payroll accounting, fixed assets, cash flow management, and working capital controls. </li><li>Provide leadership and guidance to the finance team, ensuring timely execution of financial activities and continuous capability development. </li><li>Collaborate with Operations, HR, Procurement, Commercial, and Legal teams to support budgeting, commercial contracts, business initiatives, and decision-making. </li><li>Drive continuous improvement in finance processes, internal controls, ERP optimization, automation initiatives, and governance frameworks.
</li></ul>
<strong>Requirements:</strong>
<p><strong>Education:</strong></p><br><br>
<ul>
<li>Minimum Bachelor’s degree in Finance, Accounting, Commerce, or a related discipline. </li><li>Professional qualification such as CA, ACCA, CPA, or equivalent.
</li></ul>
<p><strong>Experience:</strong></p><br><br>
<ul>
<li>8-12 years of finance and accounting experience, including responsibility for a legal entity finance function with multiple entities. </li><li>Strong experience in financial reporting, management accounting, and statutory compliance. </li><li>Proven expertise in VAT, Corporate Tax, regulatory compliance, and audit management within the UAE. </li><li>Experience in treasury management, cash flow monitoring, reconciliations, revenue accounting, and settlement processes. </li><li>Strong understanding of intercompany accounting, financial controls, and ERP-based finance operations. </li><li>Experience in regulated and transaction-intensive industries such as retail, BPO, banking, government services, or hospitality is preferred.
</li></ul>
<strong>Key Skills:</strong>
<ul>
<li>Financial Reporting & Management Accounting </li><li>VAT, Corporate Tax & Statutory Compliance </li><li>Treasury & Cash Flow Management </li><li>Revenue, Bank & Balance Sheet Reconciliations </li><li>Intercompany Accounting & Settlements </li><li>Budgeting, Forecasting & Financial Analysis </li><li>Audit Readiness & Internal Controls </li><li>ERP Systems & Advanced Excel </li><li>Process Improvement & Automation </li><li>Leadership & Stakeholder Management
</li></ul>
<strong>Halian Group:</strong>
<p>With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.</p><br><br>
<p>Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br>
<br>
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<br><br> </div>
<h2 class="h5">Job description</h2>
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Position Summary
<span></span><p> The Manager - Outreach and Engagement is responsible to promote HCT to its local community through alignment of campus practices to community requirements, events and marketing activities in coordination with Central Services. The incumbent is responsible to contribute in the establishment and maintenance of an alumni network in coordination with Central Services</p><br>
<p>Main Responsibilities :</p><br>
<ul>
<li>Lead the implementation of campus Outreach and Engagement strategic objectives and initiatives.</li>
<li>Support with the development and implementation of Outreach and Engagement's policies, procedures and processes, and monitor compliance of subordinates.</li>
<li>Maintain strong communications and engagement with Partnership Central Services to establish effective and consistent working relationship with community stakeholders such as business associations, governmental entities, NGOs and social organisations, in order to understand trends and labour needs, in addition to promoting HCT and its students.</li>
<li>Lead the identification of opportunities to promote HCT and the campus within its community through events, marketing, network of alumni, and engagement with community’s public and private organisations.</li>
<li>Oversee the alignment of campus programmes/ activities to community trends (e.g. demand and supply of talent, practices, and business requirements) and provide advice to campus’ management and academic staff on improvement opportunities.</li>
<li>Lead the establishment and maintenance of Outreach and Engagement database (related to Industry Liaison, Alumni Affairs, Events and Marketing) to enhance overall performance of the function.</li>
<li>Lead the identification of employment opportunities for HCT graduates through continuous networking activities with members of the local community, in close coordination with Alumni Affairs Central Services.</li>
<li>Represent HCT in local conferences and events to promote HCT to its local community.</li>
<li>Oversee campus events and marketing activities to ensure appropriate messages are properly broadcasted and event quality and standards are met.</li>
<li>Negotiate with advertising, marketing and event agencies to receive best service quality within allocated budget and in compliance with central directions and guidelines.</li>
<li>Manage local media involvement in coordination with Communications Central Services and in compliance with media engagement policies, procedures and processes.</li>
<li>Oversee the establishment and management of a local alumni network for the campus and its integration with the broader HCT alumni network.</li>
<li>Oversee the development and implementation of alumni programmes aiming at engaging alumni in campus activities, and providing them with continuous development opportunities, both personally and professionally.</li>
<li>Build relations with HCT alumni in the local and regional community to promote employment of HCT students and reduce their job search time.</li>
<li>Support Academic Operations with the identification of potential employers and work placement opportunities</li>
<li>Coach and mentor subordinates on a regular basis. Contribute in an effective and efficient manner to the recruitment and development of UAE Nationals.</li>
</ul>
<br><br>Requirements
<span></span><p> Qualifications</p><br>
<ul>
<li>Minimum of a bachelor’s degree in a relevant field is required e.g. Marketing, Media Relations, Communications.</li>
<li>Full English and Arabic proficiency are required.</li>
<li>Intermediate computer literacy is required e.g. MS Office, MS Project, Banner. 5. Experience</li>
<li>Minimum of six years of work experience in Outreach and Engagement or any relevant fied with at least two years of experience in a managerial role.</li>
</ul>
<br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br> <p><strong>JOB PURPOSE:</strong><br>Provides specialised advice and guidance related to Production Optimization matters to support Subsurface and Surface Teams to achieve their objectives in the areas of Technology Management, Technical Challenges, Standard Practices and Knowledge Sharing. Provides functional support to petroleum engineers within Assets’ to assure compliance with ADNOC Onshore specifications and standards. Ensures the effective adoption and implementation of new methodologies and technologies to enhance production, optimise productivity and mitigate risks.</p><br><p><strong>KEY ACCOUNTABILITIES:</strong><br><strong>Job Specific Accountabilities</strong></p><br><ul><li>Supports and participates in the implementation of Technical Center (Subsurface &DM) strategy in line with the vision, mission and Technical Center’s mandate and objectives.</li><li>Participates in the identification of ADNOC Onshore technical challenges. Evaluates new technologies, tools, techniques and software solutions and decide on their suitability to address Production Optimization challenges.</li><li>Provides asset teams with expert advice and consultation in all Production Optimization activities and related studies. Promotes effective integration of the key aspects of Production Optimization with other disciplines related to Petroleum Engineering. Promotes a coherent link between well and surface<br>models focusing on Production Optimization.</li><li>Provides technical insights and leadership initiatives to design and implement high-level Production Optimization frameworks that incorporate processes and expertise to maximise Asset values. Reviews & assures Production Optimization activities are executed in a way that satisfies the Asset and ADNOC Onshore requirements in a safe and cost effective manner.</li><li>Provides technical expertise and guidance to design, develop and conduct specialist Production Optimization programs to build world class capabilities within ADNOC Onshore. Promotes industry best practices related to Production Optimization.</li><li>Advices, guides & reviews the development of Production Optimization performance frameworks, relevant key performance indicators. Promotes continuous improvement, results oriented culture, feedback loops and group peer reviews. Develops standard practices and guidelines and promotes<br>their application in ADNOC Onshore.</li><li>Captures Production Optimization related lessons learned / best practices and ensures their communication across Assets. Promotes knowledge sharing between teams through forums, workshops, etc. Coordinate with ADNOC HQ, shareholders and other OPCOs on relevant Production Optimization activities to ensure best practices are captured and implemented at corporate level</li><li>Promotes Production Optimization learning across petroleum engineering community within ADNOC Onshore. Technical mentor to other Production Optimization staff and fresh graduates, and deliver inhouse Production Optimization training courses.</li></ul><p><strong>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:</strong><br><strong>Minimum Qualification</strong></p><br><ul><li>Bachelor degree in Reservoir/Petroleum/Chemical Engineering or equivalent.</li></ul><p><strong>Minimum Experience & Knowledge & Skills</strong></p><br><ul><li>15 years in Petroleum production optimization/related activities of which 5 years as specialist role related to production optimization.</li><li>Strong background in all Production Optimization aspects, with a focus on subsurface activities at well and field levels.</li><li>Wide expertise in Petroleum Engineering including drilling, completion, stimulation, well testing, workover and rigless activities, artificial lift (especially Gas Lift and ESP), well performance analysis, diagnostic, troubleshooting and optimisation.</li><li>Broad and deep engineering understanding of the whole production system (reservoir, wells, networks, plants).</li><li>Knowledge of standard industry software tools e.g. PVTSim, Multiflash, Prosper, Pipesim, OLGA), knowledge of industry standard enterprise solutions (data management, visualisation). </li></ul><p><br><strong>Professional Certifications</strong></p><br><ul><li>M.Sc. or Ph.D is preferred</li></ul><br> </div>
<ul><li><p>Develop, refine and execute a range of Arabic pastries and desserts (e.g., baklava, kunafa, maamoul, basbousa and regional specialties) ensuring authentic flavours and high-quality presentation.</p></li><li><p>Plan production schedules and mise en place to meet daily service requirements and event timelines while maintaining food quality and freshness.</p></li><li><p>Prepare pastry items from scratch, including doughs, syrups, fillings, creams and decorative elements, with consistency and attention to portion control and cost.</p></li><li><p>Design seasonal menus and bespoke dessert offerings for formal dining, private functions and travel; present tasting samples and proposals to the Head Chef or Property Manager when required.</p></li><li><p>Supervise, train and mentor pastry assistants and kitchen staff; set standards for technique, plating, portioning and hygiene; conduct regular coaching and performance reviews.</p></li><li><p>Manage stock control, ordering and supplier relationships for pastry ingredients, packaging and equipment; maintain accurate inventory records and perform routine stocktakes.</p></li><li><p>Ensure all pastry production areas, equipment and utensils are cleaned, sanitised and maintained according to health, safety and hygiene regulations; record temperatures and cleaning logs as required.</p></li><li><p>Ensure consistent quality by tasting, adjusting recipes and documenting procedures to maintain standards across shifts and when covering for absence or travel.</p></li><li><p>Coordinate with the Head Chef, stewarding team and household staff to plan service requirements, dietary requests and presentation for plated desserts and dessert stations.</p></li><li><p>Maintain recipe records, production sheets, allergen and dietary information and ensure documentation is up to date for audits.</p></li><li><p>Assist with packing, transport and re‑creation of pastry items for travel or off‑site events when required, ensuring safe handling and presentation on arrival.</p></li><li><p>Perform other duties as assigned by the Direct Manager to support smooth household culinary operations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 5 years’ professional pastry experience with demonstrable expertise in Arabic or Middle Eastern desserts within private households, boutique hotels, patisseries or high‑end catering environments.</p></li><li><p>Strong technical skills in doughs, filo work, syrups, cheeses and custards, baking and finishing techniques relevant to Arabic pastry traditions.</p></li><li><p>Proven ability to develop recipes and adapt traditional recipes to contemporary presentation and dietary requirements (gluten‑free, reduced sugar, nut‑free where possible).</p></li><li><p>Experience supervising and training junior pastry staff with the ability to set clear standards and delegate effectively.</p></li><li><p>Excellent organisational skills with attention to detail, portion control and cost consciousness.</p></li><li><p>Sound knowledge of food safety, HACCP principles and personal hygiene standards with records of relevant certifications preferred.</p></li><li><p>Fluent in English; knowledge of Arabic is advantageous but not essential.</p></li><li><p>Professional presentation, discretion and a service‑oriented attitude appropriate to working within a VVIP household.</p></li><li><p>Flexibility to work variable hours, including weekends and special events, and to travel with the household when required.</p></li><li><p>Formal culinary or pastry qualification is desirable but substantial hands‑on experience and a strong portfolio of work will be equally considered.</p></li></ul><p><strong>Additional Information</strong></p><ul><li><p>Opportunity to work in a prestigious private environment with focus on personalised culinary excellence and cultural authenticity.</p></li><li><p>Competitive remuneration and benefits appropriate to experience and the role’s responsibilities.</p></li></ul>
<h2 class="h5">Job description</h2>
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<p>Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.To achieve assigned financial and non financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS & relationships downgraded by ME team using defined customer on-boarding procedure.Constantly identify opportunities to upgrade customers to ME category by identifying customer's needs & profiling.Responsible for quality & soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).<br>Responsibilities:<br></p><ul><li>Improve share of wallet & target to be primary bank for each of the relationships in the assigned portfolio. Enhance relationship revenue from existing portfolio of borrowing & non-borrowing accounts by cross-selling complete range of banking products.</li></ul><ul><li>Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service.</li></ul><ul><li>Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.</li></ul><ul><li>Follow-up and monitor assigned relationships to ensure satisfactory account conduct and early rectification of various credit related issues.</li></ul><ul><li>Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.</li></ul><ul><li>Maintain acceptable portfolio quality.</li></ul><ul><li>Screen the market for NTB opportunities.</li></ul><ul><li>Liaise between internal and external advisors to ensure precision of agreements.</li></ul><ul><li>Develop on the job learning curve of SSO to enable them to grow professionally and prepare them for higher levels of responsibility.</li></ul><ul><li>Liaise with superiors and direct reports within the business units, Risk Management and related enabler units within the bank to achieve business objectives.</li></ul><ul><li>Achieve assigned financial and non financial targets.</li></ul><ul><li>Adhere to all the compliance & regulatory policies with regards to KYC/ AML etc as set out by the bank from time to time.</li></ul><ul><li>Update branch manager and regional SE manager on regular / weekly for better controls on sales and relationship management.</li></ul><ul><li>Regularly upgrade existing SE customers to ME segment by offering need based solution as per client's profile & requirements.</li></ul><br>Qualifications:<br><ul><li>Banking Sales & service experience with proven relationship management qualities.</li></ul><ul><li>Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, Legal, etc)</li></ul><ul><li>Excellent communication and negotiation skills.</li></ul><ul><li>At least 4 years + relevant banking experience in local or international market</li></ul><ul><li>MBA/CA or if a regular graduate needs to possess adequate relevant experience.</li></ul><ul><li>Positive attitude, strong work ethic and a good team player.</li></ul> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p>
<p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms including 49 suites. Subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p>
<h4>What you will do</h4>
<ul>
<li>Manage and supervise the day-to-day Accounts Receivable operations for all Dubai Collection properties.</li>
<li>Handle guest, corporate, travel agent, and credit card inquiries relating to accounts and billing across multiple properties.</li>
<li>Prepare, review, and process invoices, credit notes, proforma invoices, and account adjustments in a timely manner.</li>
<li>Monitor outstanding balances and coordinate collection efforts across the Dubai Collection portfolio to ensure timely recovery of receivables.</li>
<li>Maintain complete, accurate, and organized records for all Accounts Receivable transactions.</li>
<li>Reconcile guest ledger, city ledger, and credit card accounts for the assigned properties.</li>
<li>Review group and event contracts, understand billing arrangements, and follow up on deposits and prepayments.</li>
<li>Liaise with Sales, Reservations, Front Office, Events, and Finance teams across multiple properties to ensure accurate billing and account settlement.</li>
<li>Prepare Accounts Receivable aging reports and provide collection updates to management.</li>
<li>Support month-end closing activities and reporting requirements for all Dubai Collection properties.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>2–5 years of hotel Accounts Receivable experience.</li>
<li>Previous experience in a supervisory role within a hotel finance department is preferred.</li>
<li>Strong knowledge of Opera PMS.</li>
<li>Good clerical and administrative skills, including proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.</li>
<li>Strong understanding of hotel billing procedures, city ledger, collections, credit control, and proforma invoicing.</li>
<li>Experience in handling guest and corporate account inquiries.</li>
<li>Excellent command of English, both written and verbal.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Work authorization</li>
<li>Competitive tax free salary and service charge</li>
<li>End of service gratuity</li>
<li>Fallboard accommodation</li>
<li>Free transportation to and from work</li>
<li>Medical and life insurance</li>
<li>Paid annual leave</li>
<li>Flight allowance to home country</li>
<li>Social and sporting events</li>
<li>Learning and development programs</li>
<li>Career opportunities and international transfer</li>
<li>And more…</li>
</ul>
<h4>Schedule & hours</h4>
<p>6 days per week over 48 working hours.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p><strong>Job Summary:</strong></p><br><p>The Telecom Site Engineer for substation projects is responsible for supervising and executing all telecommunication and SCADA-related works at site, ensuring compliance with design specifications, communication standards, safety requirements, and project schedules. This role involves installation, testing, integration, and commissioning of telecom systems such as SDH/MPLS equipment, RTUs, SCADA systems, teleprotection systems, CCTV, access control, PA systems, networking equipment, and associated communication infrastructure. The engineer plays a critical role in ensuring reliable communication between substations and control centers while coordinating with clients, vendors, contractors, and multidisciplinary teams for successful project execution.</p><br>Key Responsibilities:1. Site Execution & Supervision<ul><li>Supervise day-to-day telecom and communication system installation activities at the substation site.</li><li>Ensure installation of telecom equipment such as SDH/MPLS routers, switches, RTUs, teleprotection systems, CCTV, access control systems, PA systems, and associated cabling as per approved drawings and specifications.</li><li>Monitor contractor activities and ensure proper deployment of manpower, tools, and resources.</li><li>Verify installation quality, cable routing, termination, labeling, and system integration works.</li><li>Ensure all telecom activities are completed in accordance with project schedules and milestones.</li></ul>2. Installation & Commissioning<ul><li>Oversee installation, testing, configuration, and commissioning of telecom and SCADA systems.</li><li>Coordinate with OEMs, vendors, and specialists during equipment installation and system integration.</li><li>Conduct pre-commissioning checks and ensure communication links are operational and stable.</li><li>Assist in troubleshooting communication failures, network issues, and interface problems during commissioning.</li><li>Maintain records of testing, commissioning activities, and acceptance reports.</li></ul>3. Quality Control & Inspection<ul><li>Ensure all telecom works comply with project specifications, approved method statements, client requirements, and quality standards.</li><li>Conduct routine inspections and prepare inspection reports.</li><li>Raise site observations and ensure timely implementation of corrective actions.</li><li>Coordinate with QA/QC engineers for inspections, testing, and approvals.</li><li>Verify delivered telecom materials and equipment against approved technical specifications.</li></ul>4. Coordination & Communication<ul><li>Coordinate with electrical, protection, SCADA, and civil teams to ensure smooth execution of telecom activities.</li><li>Liaise with subcontractors, vendors, consultants, and clients regarding telecom installations and testing.</li><li>Participate in daily, weekly, and progress review meetings and provide updates on telecom works.</li><li>Resolve site issues and technical conflicts in coordination with the engineering and commissioning teams.</li><li>Support interface management between substation equipment and control centers.</li></ul>5. Health, Safety, and Environment (HSE)<ul><li>Ensure all telecom activities are performed in compliance with project HSE requirements and safety regulations.</li><li>Enforce the use of PPE and adherence to safe work practices.</li><li>Conduct safety inspections and participate in toolbox talks.</li><li>Identify potential risks associated with telecom installations and implement mitigation measures.</li><li>Report incidents, near misses, and unsafe conditions and ensure corrective actions are implemented.</li></ul>6. Documentation & Reporting<ul><li>Maintain daily site reports, progress reports, testing records, and activity logs.</li><li>Prepare Material Inspection Requests (MIR), Work Inspection Requests (WIR), testing reports, and commissioning checklists.</li><li>Maintain records of approved drawings, revisions, site instructions, and technical documents.</li><li>Assist in preparing as-built drawings and final project documentation.</li><li>Ensure proper handover documentation and operation manuals are submitted.</li></ul>Qualifications and Requirements:Education:<ul><li>Bachelor’s Degree in Electronics, Telecommunication, Electrical Engineering, or a related discipline.</li></ul>Experience:<ul><li>8–12 years of experience in telecom system installation and commissioning for substations, power utilities, or infrastructure projects.</li><li>Experience in high-voltage substations (132kV, 220kV, 400kV) is preferred.</li><li>Experience with SCADA, RTU, teleprotection, networking, and communication systems is highly desirable.</li></ul>Technical Skills:<ul><li>Strong knowledge of substation telecom and communication systems, including SDH, MPLS, RTU, SCADA, teleprotection, CCTV, access control, and networking equipment.</li><li>Ability to read and interpret telecom schematics, network architecture diagrams, cable schedules, and engineering drawings.</li><li>Familiarity with IEC 61850, IEC 60870-5-104, DNP3, and utility communication standards.</li><li>Knowledge of testing, configuration, integration, and commissioning procedures.</li><li>Understanding of fiber optic cable installation, splicing, testing, and troubleshooting.</li></ul>Soft Skills:<ul><li>Strong analytical and problem-solving abilities.</li><li>Good communication and stakeholder coordination skills.</li><li>Ability to work under pressure and meet project deadlines.</li><li>Strong teamwork and leadership capabilities at site.</li></ul>Key Competencies:<ul><li>Telecom System Installation & Commissioning</li><li>SCADA & Communication Network Integration</li><li>Technical Knowledge of Utility Communication Systems</li><li>Quality Assurance & Control</li><li>Safety Awareness</li><li>Coordination & Teamwork</li><li>Troubleshooting & Problem Resolution</li></ul>Working Conditions:<ul><li>Primarily site-based role with exposure to outdoor and construction environments.</li><li>May require extended working hours during critical installation and commissioning activities.</li><li>Involves field inspections, testing, troubleshooting, and coordination with multiple stakeholders during project execution.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p>We are seeking an <strong>Account Director</strong> with expertise in public affairs, government relations, and strategic communications. This professional will have a strong background in <strong>policy advocacy, issues management, stakeholder engagement</strong>, and project leadership. The successful candidate will join our growing <strong>Public Affairs practice in Dubai</strong>, contributing to high-profile campaigns.</p><br><p><br><strong><u>What we’re looking for:</u></strong> </p><br><p>We are seeking a proactive, high‑performing Public Affairs professional who can operate confidently as both a leader and a team player, a balance widely recognized as essential for effective performance and for driving collective success. You bring the ability to lead with purpose while collaborating seamlessly within a broader team environment, reflecting modern leadership expectations where leaders also act as active players when needed.</p><br><p>You have a strong track record in public affairs, issues management, and strategic communications, with a deep understanding of UAE and Saudi’s regulatory and policy landscape. You excel at building trusted relationships with government stakeholders, clients, and partners, and you bring the judgment and agility required to navigate complex, fast‑moving policy environments. You inspire confidence, elevate team performance, and deliver high‑impact results while growing across sectors and communication channels.</p><br><p><strong><u>Responsibilities:</u></strong></p><br><ul><li>Design and lead strategic public affairs programs that shape policy conversations and advance organizational priorities, aligning with the core PA function of directing information and stakeholder engagement.</li><li>Monitor, analyse, and interpret regulatory and policy developments in the UAE to provide clear, actionable insights aligned with strategic communication goals </li><li>Build and maintain trusted relationships with government entities, industry stakeholders, and partners to support effective issue management and influence public perception.</li><li>Develop integrated communication strategies across traditional media, digital platforms, and stakeholder channels to support credibility and reputation management, consistent with Public Affairs Officer roles. </li><li>Provide strategic counsel on emerging issues, risks, and opportunities, supporting leadership decision‑making and enhancing the organization’s public positioning </li><li>Collaborate closely with cross‑regional teams to ensure alignment between global and regional public affairs priorities, reflecting modern PA team structures and leadership expectations.</li><li>Prepare and oversee the development of briefing materials, policy positions, and stakeholder engagement plans to ensure consistent high‑quality outputs that strengthen the organization’s narrative. </li><li>Support multi‑stakeholder initiatives, events, and advocacy efforts that advance business objectives and reinforce organizational credibility across key audiences.</li></ul><p><strong><u>Qualifications</u></strong></p><br><ul><li><strong>Experience:</strong> 7+ years in public affairs, government relations, policy advocacy, or strategic communications, with strong preference for experience navigating UAE and Saudi Arabia’s policy and regulatory environment.</li><li><strong>Education:</strong> Bachelor’s degree in public policy, Political Science, Communications, International Relations, or a related field.</li><li><strong>Language Skills:</strong> Full professional fluency in English (written and spoken). Arabic is a plus.</li><li><strong>Policy & Cultural Insight:</strong> Deep understanding of UAE’s political ecosystem, policymaking processes, government stakeholders, and national initiatives such as Vision 2030.</li><li><strong>Policy Writing & Analysis:</strong> Strong ability to craft policy positions, briefing notes, and advocacy messaging, backed by sharp analytical skills and the ability to simplify complex issues.</li><li><strong>Leadership:</strong> Proven track record leading public affairs teams, managing multi‑market workstreams, and guiding stakeholder engagement strategies.</li><li><strong>Stakeholder & Media Engagement:</strong> Experience engaging with government ministries, regulators, industry bodies, and media; comfortable drafting public statements, managing narratives, and supporting issue management.</li><li><strong>Project & Issue Management:</strong> Ability to manage fast‑moving policy files, coordinate cross‑functional inputs, and deliver high‑quality outputs under pressure. </li><li><strong>Industry Knowledge:</strong> Experience working across sectors such as healthcare, technology, energy, transportation, or government sectors is a plus.</li></ul><p><strong>Careers at APCO</strong></p><br><p>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</p><br><br> </div>
<p>We're Hiring – HR Executive | Sathayam Group | Umm Al Quwain, UAE
Sathayam Group is looking for a motivated and experienced HR Executive to join our growing team in Umm Al Quwain, UAE.
If you have a strong background in Human Resources, excellent communication skills, and are passionate about building a positive workplace culture, we'd love to hear from you.
</p><p><strong>Desired Candidate Profile</strong></p><p>
Key Requirements:
✅ Proven HR experience in the UAE
✅ Valid UAE Driving License (Mandatory)
✅ Strong knowledge of recruitment, employee relations, HR administration, and performance management
✅ English & Hindi (Mandatory) | Arabic is an added advantage</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Conduct regular hygiene audits and inspections to ensure compliance with health and safety regulations, identifying areas for improvement.</li><li>Develop and implement hygiene training programs for staff, ensuring they are equipped with knowledge on best practices and regulatory requirements.</li><li>Monitor sanitation procedures in food preparation areas, ensuring all staff adhere to strict food safety standards.</li><li>Maintain accurate records of hygiene inspections and training sessions, providing detailed reports to management on compliance levels.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 3-5 years’ experience in HSE in any industry, experienced in camp and catering food safety management, with at least 1 year experience in construction, fabrication, installation and/or commissioning projects /
operations / production in the oil & gas or petro-chemical industries
</p></li></ul><p></p></section>
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Job Summary: <br>
<p>Technical Project Manager is responsible for planning, coordinating, executing, and delivering IoT and Niagara-based BMS projects, ensuring they meet client requirements, quality standards, budget, and schedule. This role involves leading cross-functional teams, managing integrations between IoT devices and Niagara systems, and maintaining strong client and stakeholder relationships.</p><br><br> Key Responsibilities: <br>
<ul>
<li> Conduct project initiation, requirements gathering, and scope definition</li><li>- Prepare project plans, timelines, budgets, and allocate resources effectively</li><li>- Manage integration of IoT platforms, devices, and Niagara Framework</li><li>- Oversee installation, programming, and commissioning of systems</li><li>- Coordinate with design, engineering, and field teams</li><li>- Monitor project progress, identify risks, and implement mitigation strategies</li><li>- Facilitate training sessions and handover to clients</li><li>- Ensure compliance with safety, regulatory, and quality standards</li><li>- Act as the main point of contact between clients, vendors, and internal teams</li><li>- Track project costs and ensure financial targets are met</li>
</ul>
<br> Requirements: <br>
<ul>
<li> 5+ years of project management experience- Strong knowledge of Niagara Framework and BMS systems- Understanding of IoT architectures and integration with cloud platforms- Familiarity with HVAC control principles and energy management- Proficiency in project management tools (MS Project, Jira, etc.)- Strong leadership, organizational, and problem-solving skills- Excellent communication skills- Ability to manage multiple projects under tight deadlines</li>
</ul>
<br>
<br><br> </div>
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<p><b>Title:</b></p><br><br>Specialist, Technical HSE<br><br><p><b><i>"Belong, Connect, Grow, with KBR! </i></b></p><br><br><br><p><b><i>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</i></b></p><br><br><br><p><b><i>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</i></b></p><br><br><br><p><b>Job Requirement</b></p><br><br><br><p>KBR is looking for a <b>Specialist, Technical HSE </b>with <b>Gas Processing & Gas Compression</b> experience to be based in <b>Abu Dhabi</b> for a <b>PMC project.</b></p><br><br><br><br><p><b><u>Experience required:</u></b></p><br><br><br><ul><li>Minimum Overall 15+ years of oil & gas experience.</li><li>Experience in Oil & Gas EPC projects.</li><li>Experience working on Gas Pipeline projects.</li><li>NGL Pipeline networks.</li><li>Experience working on multi-million-dollar projects.</li><li>Experience working on associated and non-associated sour-gas treatment projects.</li><li>Experience in Pipeline, Common Utilities and Infrastructure development in Gas Processing plants.</li><li>Experience in ADNOC Projects involving Gas Processing plants, pipelines etc.…</li><li>Must have at least 5+ Years experience working in Onshore and offshore projects.</li><li>Bachelor’s degree in engineering is a MUST.</li></ul><br><p>Interested and suitable candidates please apply for the role. Suitable candidates will be contacted directly.</p><br><br><br><br><br><br><br> </div>
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<p>Are you ready to champion outstanding customer service, Amazon style?<br> <br>Are you up for creating solutions and solving tomorrow’s problems today?<br> <br>Then we have an opportunity just for you!<br> <br>We’re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving inventory. They’re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.<br> <br>In these facilities we’re building the future of customer service, as we work towards becoming Earth’s most customer-centric company. This is your chance to make history with us.<br> <br>About the role and responsibilities:<br> <br>You’ll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.<br> <br>In the logistics team you enter and lead, we’ll be entrusting a team of approximately 80 to 120 associates to you. You’ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you’ll exercise sound judgement, making sure progress and KPI targets are worked towards and met.<br> <br>While you achieve this, you’ll ensure motivation, engagement and performance:<br> <br> - You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards,<br> - You’ll lead cross-functional teams, tasked with solving operational problems,<br> - You’ll uphold Amazon’s high standards of process quality,<br> - You’ll maintain inventory accuracy,<br> - You’ll strive to improve and streamline processes,<br> - You’ll become a subject matter expert on larger FC processes and activities,<br> - You’ll actively share and promote best practices with your colleagues and network<br>- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- 1+ years of performance metrics, process improvement or lean techniques experience<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<p>This role will support the financial accounting activities for multiple legal entities across the EMEA region, ensuring accurate reporting, compliance, and strong internal controls. Based in Dubai, the Associate Accounting Manager will play a key part in month-end closing, tax compliance, financial analysis, and office administration oversight.
Client Details
Our client is a global provider of products and solutions within the hospitality and services sector, supplying customers across international markets. The organisation operates in a fast-paced, commercially driven environment and is part of a larger multinational group known for strong operational standards and continuous growth.
Description
· Manage month end close activities including accruals, payroll entries, journals and provisions
· Oversee entity close processes across local accounting systems and US reporting platforms
· Maintain the nominal ledger and prepare accurate balance sheet reconciliations
· Monitor daily sales performance and maintain associated reporting and master data
· Lead margin analysis on a weekly basis and support forecast submissions
· Deliver variance analysis with clear management commentary
· Review, reconcile and resolve intercompany balances for all assigned entities
· Manage royalty and rebate accrual processes
· Update exchange rates and monitor exposure to foreign currency risk
· Act as the key point of contact for external auditors in the UAE and UK
· Ensure compliance with internal controls and segregation of duties requirements
· Prepare and submit UAE VAT returns and assist with other indirect tax requirements
· Coordinate UAE corporate tax filings, documentation and compliance with ESR regulations
· Support annual budgeting and ongoing forecasting cycles
· Build financial models that support strategic and operational decision making
· Identify and implement improvements to processes, systems and automation
· Partner with commercial and operational teams by providing financial insight and support
· Oversee HR administrative processes including onboarding documentation and compliance
· Manage Dubai office administrative functions including vendor coordination and utilities
Job Offer
· Opportunity to work with a global organisation with strong market presence
· Exposure to regional and international financial operations
· Dynamic environment with opportunities to contribute to process improvements
· Cross functional collaboration across finance, sales and operations
· A role that blends operational responsibility with strategic financial input
· Stable environment with long-term career development opportunities.</p><p>· Degree in Accounting, Finance or Business
· Professional accounting board membership preferred
· Minimum of 5 years' experience in an accounting environment
· At least 2 years' experience handling office administration responsibilities
· Advanced proficiency in Microsoft Excel and strong capability in other MS Office tools
· Experience with ERP or BI systems is an advantage
· Ability to work independently in a fast paced, multitasking environment
· Excellent communication skills and strong attention to detail
· Candidates must be based in the UAE</p>
<p>This role will support the financial accounting activities for multiple legal entities across the EMEA region, ensuring accurate reporting, compliance, and strong internal controls. Based in Dubai, the Associate Accounting Manager will play a key part in month-end closing, tax compliance, financial analysis, and office administration oversight.
Client Details
Our client is a global provider of products and solutions within the hospitality and services sector, supplying customers across international markets. The organisation operates in a fast-paced, commercially driven environment and is part of a larger multinational group known for strong operational standards and continuous growth.
Description
· Manage month end close activities including accruals, payroll entries, journals and provisions
· Oversee entity close processes across local accounting systems and US reporting platforms
· Maintain the nominal ledger and prepare accurate balance sheet reconciliations
· Monitor daily sales performance and maintain associated reporting and master data
· Lead margin analysis on a weekly basis and support forecast submissions
· Deliver variance analysis with clear management commentary
· Review, reconcile and resolve intercompany balances for all assigned entities
· Manage royalty and rebate accrual processes
· Update exchange rates and monitor exposure to foreign currency risk
· Act as the key point of contact for external auditors in the UAE and UK
· Ensure compliance with internal controls and segregation of duties requirements
· Prepare and submit UAE VAT returns and assist with other indirect tax requirements
· Coordinate UAE corporate tax filings, documentation and compliance with ESR regulations
· Support annual budgeting and ongoing forecasting cycles
· Build financial models that support strategic and operational decision making
· Identify and implement improvements to processes, systems and automation
· Partner with commercial and operational teams by providing financial insight and support
· Oversee HR administrative processes including onboarding documentation and compliance
· Manage Dubai office administrative functions including vendor coordination and utilities
Job Offer
· Opportunity to work with a global organisation with strong market presence
· Exposure to regional and international financial operations
· Dynamic environment with opportunities to contribute to process improvements
· Cross functional collaboration across finance, sales and operations
· A role that blends operational responsibility with strategic financial input
· Stable environment with long-term career development opportunities.</p><p>· Degree in Accounting, Finance or Business
· Professional accounting board membership preferred
· Minimum of 5 years' experience in an accounting environment
· At least 2 years' experience handling office administration responsibilities
· Advanced proficiency in Microsoft Excel and strong capability in other MS Office tools
· Experience with ERP or BI systems is an advantage
· Ability to work independently in a fast paced, multitasking environment
· Excellent communication skills and strong attention to detail
· Candidates must be based in the UAE</p>
<h2 class="h5">Job description</h2>
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<p><strong>Commercial Director – Hotels, United Arab Emirates</strong></p><br><p>An exceptional opportunity has arisen for an accomplished Director of Business Development or Commercial Director to join a prestigious luxury beachfront resort in the UAE.</p><br><p>We are seeking a commercially astute hospitality leader with a proven track record of driving revenue growth within luxury hotels or resorts. This role requires strong relationships across luxury travel consortia, corporate, leisure and MICE markets, together with a strategic approach to sales, marketing, revenue and distribution.</p><br><p><strong>The Role</strong></p><br><p>Reporting to the General Manager, you will lead the resort's commercial strategy, overseeing Sales, Marketing, Revenue, Distribution and Loyalty to maximise performance, strengthen market positioning and deliver sustainable revenue growth.</p><br><p><strong>Key Responsibilities</strong></p><br><ul>
<li>Develop and execute the resort's commercial strategy across corporate, leisure, MICE and luxury travel segments.</li><li>Build and nurture relationships with leading luxury travel consortia, high-end travel advisors and premium agency networks.</li><li>Grow key accounts across the GCC, luxury travel, DMCs and high-net-worth clientele.</li><li>Represent the resort at international luxury travel events and trade exhibitions.</li><li>Partner with Revenue Management to optimise pricing, forecasting and distribution strategies.</li><li>Drive impactful marketing initiatives that enhance brand positioning and commercial performance.</li><li>Maximise direct bookings, distribution channels and loyalty programme engagement.</li><li>Deliver insightful commercial reporting, market analysis and business planning.</li></ul>
<p><strong>About You</strong></p><br><ul>
<li>Proven senior commercial leadership experience within a luxury hotel or resort.</li><li>Strong experience in the GCC region, if not the UAE</li><li>Strong background across sales, revenue management, marketing and distribution.</li><li>Established network within luxury travel consortia and premium travel agencies.</li><li>Demonstrated success in delivering ambitious revenue targets and commercial growth.</li><li>Excellent leadership, negotiation and stakeholder management skills.</li><li>Experience working within an international 5* hospitality brand is highly desirable.</li></ul>
<p><strong>Salary Package</strong>:</p><br><p>AED38-48k pm plus full family status and schooling assistance offered</p><br><p>Get in touch: michelle@corecruitment.com</p><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span>The purpose of this position is to deliver a safe, reliable, world class and customer focused station environment. As a customer facing role, the Station Agent will provide a visible, uniformed staff presence and be the face of the Dubai Metro.</span></p><br><p><span><strong>MAIN RESPONSIBILITIES:</strong></span></p><br>
<ul>
<li><span>Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the station premises.</span></li>
<li><span>Carry out controlled/uncontrolled/emergency evacuation of passengers.</span></li>
<li><span>Control and mitigate overcrowding in station and platforms to ensure that passengers flows are managed in an orderly manner.</span></li>
<li><span>Deliver essential messages to passenger via audio or visual means in a timely, clear and proactive manner.</span></li>
<li><span>Monitor and control the direction of the fare gates in accordance with the flow of passengers, and in the event of an emergency situation.</span></li>
<li><span>Provide ticket sales, train services information and respond to passenger enquiries.</span></li>
<li><span>Distribute publicity materials (when required or deemed necessary) and handle lost property.</span></li>
<li><span>Deliver an excellent level of service to customers including assistance for People of Determination in the station and for the duration of their journey on the network.</span></li>
<li><span>Meet and greet customers and provide a highly visible and proactive level of customer service.</span></li>
<li><span>Actively manage passengers during busy periods in which crowding is likely to occur, relieving pinch points in stations or on platforms.</span></li>
<li><span>Provide support to passengers during closures for engineering works and special events.</span></li>
<li><span>Perform shift and emergency duties when required.</span></li>
<li><span>Perform and carry out other duties as instructed / directed by the Station Master, Group Station Supervisor, Assistant Station Manager, and Passenger Services Manager.</span></li>
<li><span>Provide safe, reliable, convenient and comfortable metro journeys to the users of Dubai Metro railway if and when necessary or as directed by the Station Master in collaboration with the Passenger Services Manager.</span></li>
<li><span>When dealing with customers, ensure that matters are handled tactfully and sensitively, with the aim to resolve customer issues that may arise.</span></li>
<li><span>Strictly follow the guidelines, procedures and instructions of the organisation.</span></li>
<li><span>Comply fully with procedures and instructions instructed as part of the certified training and instructions.</span></li>
<li><span>Enforce safety procedures and instructions, and carry out the necessary procedures to ensure the safety of members of the public and employees of the railway.</span></li>
<li><span>Deliver an excellent level of service to customers, including assistance for People of Determination in the station and for the duration of their journey on the network.</span></li>
<li><span>Ensure compliance with the Keolis-MHI Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.</span></li>
<li><span>Ensure security and integrity of all data provided including the reporting of performance, finance and customer information - reference Keolis-MHI non-disclosure policy.</span></li>
<li><span>To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions - reference SMS GSOP-HSE1-6 Keolis-MHI organisational HSE responsibilities.</span></li>
<li><span>Ensure compliance with all training requirements of Keolis-MHI and always adhere to these requirements while in employment.</span></li>
<li><span>Report any accidents, incidents, breaches or potential breaches to appropriate management.</span></li>
</ul> <p><span><strong>KEY SKILLS</strong></span></p><br>
<ul>
<li><span>A mature, proactive and responsible approach to work with initiative and problem solving capability.</span></li>
<li><span>Ability to liaise in a professional and persuasive manner with staff at all levels in the organisation.</span></li>
<li><span>Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</span></li>
<li><span>Basic understanding of station operations and associated activities.</span></li>
<li><span>Good literacy and numeracy skills required for the role.</span></li>
<li><span>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</span></li>
</ul> <p><span><strong>KNOWLEDGE REQUIRED</strong></span></p><br>
<ul>
<li><span>Basic understanding of station operations and associated activities.</span></li>
<li><span>Maintain a level of awareness on the key issues faced by customers, the performance of operations and customer service activities.</span></li>
<li><span>Excellent knowledge of the network, destinations served, key routes, integration with other modes, the zonal structure, ticketing and fares in order to provide customers with accurate information to assist them during their journey.</span></li>
</ul> <p><span><strong>EXPERIENCES</strong></span></p><br>
<ul>
<li>
<p><span>A minimum of 1 year experience in a frontline team delivering customer services in a metro station or equivalent.</span></p><br>
</li>
<li>
<p><span>Experience and understanding of dealing with customers and conflict resolution techniques.</span></p><br>
</li>
</ul> <p><span><strong>EDUCATIONNAL QUALIFCATIONS</strong></span></p><br>
<ul>
<li>
<p><span>Ideally a degree holder or higher diploma of post-secondary education in a related discipline.</span></p><br>
</li>
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Preferred candidate </h2>
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United Arab Emirates </div>
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<br><ul><li><p>Preventative maintenance and reactive service of building automation and HVAC control</p></li></ul><p>systems</p><ul><li><p>Fault finding and rectification of control panels, field devices, networks, and software</p></li><li><p>Use of diagnostic tools and remote service platforms to identify and resolve issues</p></li><li><p>Evaluation of customer systems and providing technical recommendations</p></li><li><p>Supporting site safety activities including OH&S compliance and risk assessments</p></li><li><p>Assisting with minor works, upgrades, and commissioning activities</p></li><li><p>Providing technical input into quotes, planning, and service delivery where required</p></li><li><p>Maintaining accurate service records, reports, and customer documentation</p></li><li><p>Building strong working relationships with customers and internal stakeholders</p></li></ul><p>To be successful in this role, you will bring a strong technical foundation, a customer focused</p><p>mindset, and a practical approach to problem solving.</p><br><p><strong><u>Essential skills and experience</u></strong></p><ul><li><p>Solid understanding of HVAC fundamentals and building services systems</p></li><li><p>Experience working in a service or maintenance environment</p></li><li><p>Current Victorian Electrical Licence</p></li><li><p>Strong fault finding and troubleshooting skills</p></li><li><p>Comfortable working independently across multiple sites</p></li><li><p>Clear written and verbal communication skills</p></li><li><p>Strong customer engagement and interpersonal skills</p></li></ul><br><p><strong><u>Desirable skills and experience</u></strong></p><ul><li><p>Experience with Building Automation Systems including Siemens Desigo, or similar</p></li></ul><p>platforms</p><ul><li><p>Knowledge of control networks such as BACnet, Modbus, and IP based systems</p></li><li><p>PLC or building controls software exposure</p></li><li><p>Experience with commissioning, testing, or minor project works</p></li><li><p>Understanding of energy efficiency and optimisation principles</p></li><li><p>Confidence using mobile devices, service management systems, and Microsoft tools</p></li><li><p>Awareness of cyber security and OT network best practice in building systems</p></li></ul><p>To be considered for this opportunity, the successful candidate will possess the following:</p><ul><li><p>Experience with HVAC fundamentals and systems (Siemens systems desirable)</p></li><li><p>Knowledge and experience Building Automation systems (Siemens systems desirable)</p></li><li><p>Proficiency with computers, networks and 3rd party software ( i.e. Microsoft )</p></li><li><p>Experience with Building Automation / PLC / Process software programming</p></li><li><p>Excellent written and verbal communications skills</p></li><li><p>The ability to demonstrate strong customer engagement and relationship skills</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in programming and troubleshooting various BAS platforms (e.g., Johnson Controls, Siemens, Honeywell, Tridium).</li><li>Minimum of 3-5 years of hands-on experience servicing and maintaining Building Automation Systems.</li><li>Strong understanding of HVAC principles, electrical systems, and control strategies.</li><li>Excellent analytical and problem-solving skills, with a methodical approach to diagnostics.</li><li>Exceptional communication and interpersonal skills to effectively interact with clients and team members.</li><li>Ability to read and interpret electrical schematics, P&IDs, and control sequences.</li><li>Willingness to travel occasionally and work flexible hours, including on-call support.</li></ul>
<h2 class="h5">Job description</h2>
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<p><b>Date Posted:</b></p><br>2026-04-16<p><b>Country: </b></p><br>United Arab Emirates<p><b>Location: </b></p><br>Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab Emirates<p><b>Job Description:</b></p><br><p><b><b>Strategic Responsibiliti</b>es</b></p><br><ul><li><p>Provides management information and insights on all dimensions of work area</p><br></li><li><p>performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests. </p><br></li><li><p>Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</p><br></li></ul><ul><li><p>Communicate with customers to follow-up overdoes using all available methodologies (Calls, E-Mails & Visits).</p><br></li><li><p>Reconciliation of accounts, understand customers disputes, communicate internally with stakeholders to facilitate a successful resolving of customers disputes.</p><br></li><li><p>Update AR system for all customers portfolio handled with the actions taken per each follow-up.</p><br></li><li><p>Submitting invoices to customers whenever required, making sure customers required documentation are attached.</p><br></li><li><p>Sending dunning letters to customers as per company credit policy.</p><br></li><li><p>Good excel skills, with ability to prepare required reports regarding handled portfolio.</p><br></li></ul><ul><li><p>Organizes follow-up activities in a manner that supports target achievement and continuous improvement</p><br></li></ul><p><b>Core Responsibilities</b></p><br><ul><li><p>Communicate with customers to follow-up overdue using all available methodologies (Calls, E-Mails & Visits).</p><br></li><li><p>Reconciliation of accounts, understand customers disputes, communicate internally with stakeholders to facilitate a successful resolving of customers disputes.</p><br></li><li><p>Update AR system for all customers portfolio handled with the actions taken per each follow-up.</p><br></li><li><p>Submitting invoices to customers whenever required, making sure customers required documentation are attached.</p><br></li><li><p>Sending dunning letters to customers as per company credit policy.</p><br></li></ul><p>Good excel skills, with ability to prepare required reports regarding handled portfolio</p><br><p><b>Nature of Experience</b></p><br><p>relevant experience in collections, handling a portfolio of minimum 200 customers / preferably in a construction/engineering organization.</p><br><p><b>Language Skills</b></p><br><p>Good written and spoken English and Arabic</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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