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Oversee Daily Production Operations<br>Manage and monitor all printing and production activities throughout the shift to ensure smooth workflow, timely output, and adherence to production plans. B. Supervise Production Staff<br>Lead machine operators, helpers, and production assistants by assigning tasks, monitoring performance, ensuring discipline, and providing guidance during operational challenges <br>C. Ensure Quality Standards<br>Inspect printed materials, verify color accuracy, alignment, finishing quality, and ensure all output meets client specifications and internal quality benchmarks D. Monitor Machine Performance<br>Check machine settings, printing parameters, and operational conditions; identify abnormalities and coordinate with the maintenance team for timely repairs.<br>E. Plan and Organize Production Schedules<br>Prepare daily and weekly production plans, allocate manpower, prioritize urgent jobs, and ensure optimal utilization of machines and resources.<br>F. Manage Raw Materials and Inventory<br>Track ink, paper, packaging materials, and consumables; raise timely requests to the warehouse to avoid shortages and production delays.<br>G. Implement SOPs and Safety Guidelines<br>Ensure all staff follow standard operating procedures, safety rules, PPE requirements, and printing‑machine handling protocols<br>H. Maintain Production Documentation Prepare daily production reports, machine downtime logs, material usage records, and submit accurate data to the Production Manager.<br>I. Train and Develop Staff Conduct on‑the‑job training for new operators, refresh training for existing staff, and ensure everyone is updated on new processes or machine upgrades <br>J. Drive Continuous Improvement Identify bottlenecks, propose workflow improvements, reduce waste, enhance productivity, and support cost‑saving initiatives.3. Key Performance Indicators (KPIs) Measures total printed/produced units per shift/day against the planned target to ensure productivity levels are met Tracks the percentage of error‑free, defect‑free printed materials delivered, ensuring adherence to quality standards and client specifications Monitors total downtime hours caused by breakdowns, setup delays, or operational interruptions; lower downtime indicates better planning and supervision. Measures the percentage of jobs completed within the scheduled timeframe, reflecting efficiency in workflow management. Tracks ink, paper, and consumable usage to ensure minimal waste and optimal resource utilization Evaluates operator productivity, adherence to SOPs, attendance, and overall discipline under the supervisor’s leadership Measures adherence to safety protocols, PPE usage, machine‑handling guidelines, and operational SOPsAssesses the accuracy and completeness of daily production reports, downtime logs, and material usage records. Tracks how quickly the supervisor responds to production issues, machine faults, or workflow delays4. Qualifications & Experience<br>Diploma/ITI in Printing Technology, Production, Mechanical, or related field 3–5 years of experience in printing or production operations, with supervisory experience preferred Logistics, Supply Chain or Business administration degree or diploma Experience in managing shift work is advantageous Forklift operator and / or other MHE licenced operator (working at heights required)<br>5. Skills & Competencies Continuous improvement (6 sigma, lean methodology, 6S) proven track record Product knowledge of bearings, power transmission, electric motors, etc. a strong advantage Highly computer literate, proficient in MS Excel, Word and Outlook Systems knowledge, ERP e.g. SAPThe job requires strong written and oral communication skills Highly effective interpersonal skills needed including conflict management
Company Description Pansoft Technologies LLC is a global Information Technology products, consulting, and services organization founded in 2010. The company delivers advanced technology solutions and professional services to clients across India, the UAE, Saudi Arabia, the USA, Ireland, Qatar, Australia, the UK, and Europe, with a strong presence in the Middle East. Pansoft’s team of over 100 skilled professionals focuses on customer growth and long-term partnerships. The organization collaborates with a robust partner ecosystem, including Oracle, Ellucian, AWS, Totara, Salesforce, D2L Brightspace, Mendix, and Microsoft. Pansoft fosters a culture of passion, persistence, and perseverance, offering opportunities to work on innovative products, solutions, and services. Role Description The AI Architect & Technical PM (Agentic AI) is a full-time, on-site role based in Dubai. This role is responsible for designing and overseeing end-to-end AI architectures with a focus on agentic AI systems, including data pipelines, model integration, and application layers. The AI Architect & Technical PM will coordinate software development activities, define technical roadmaps, and ensure seamless integration of AI components with existing enterprise systems. Daily responsibilities include leading technical design sessions, managing project plans and timelines, aligning stakeholders on requirements, and monitoring implementation quality and performance. The role also involves collaborating with cross-functional teams, managing risks and dependencies, and ensuring solutions meet security, compliance, and scalability standards. Role Overview We are looking for an experienced AI Architect to lead the design and implementation of enterprise AI solutions for a leading organisation in the Real Estate sector. The ideal candidate will define the AI strategy, architect scalable AI platforms, and drive the adoption of Generative AI and intelligent automation across business functions. Key Responsibilities - Define and implement enterprise AI architecture and technology roadmap. - Design scalable AI/ML, Generative AI, and Agentic AI solutions. - Architect LLM-based applications using RAG and multi-agent frameworks. - Establish AI governance, security, and best practices. - Collaborate with business and technical teams to translate requirements into AI-driven solutions. - Lead AI platform selection, architecture reviews, and technical decision-making. - Drive AI integration with enterprise applications and cloud platforms. - Mentor engineering teams and provide architectural leadership.<br> Required Skills & Experience - 12+ years of overall IT experience with at least 5 years in AI/ML architecture. - Strong expertise in Enterprise AI Architecture and Solution Design. - Hands-on experience with Generative AI, Agentic AI, LLMs, RAG, and Multi-Agent Systems. - Experience with Lang Chain, Lang Graph, or similar AI orchestration frameworks. - Strong knowledge of AI/ML data pipelines, model lifecycle, and MLOps. - Experience with one or more cloud AI platforms (Azure, AWS, or GCP). - Strong programming skills in Python and experience with APIs and microservices. - Excellent stakeholder management and communication skills.<br> Nice to Have - Experience delivering AI solutions within the Real Estate or Prop Tech domain. - Exposure to AI use cases such as property search, intelligent customer assistants, document automation, valuation models, leasing, sales analytics, or predictive insights. - Experience leading enterprise AI transformation initiatives. - Cloud or AI certifications are an advantage.
About Sarood Hospitality Sarood Hospitality is a Dubai-born restaurant company. A Dubai Holding company, Sarood Hospitality is interwoven into the fabric of the emirate with an iconic portfolio of homegrown and regionally acclaimed brands. Sarood is a full-service hospitality company specializing in the innovation, nurture and operation of sustainable food & beverage concepts ranging from premium-casual and casual dining venues. The current portfolio comprises of 5 concepts including The Duck Hook, Hillhouse Brasserie, The Bolt Hole, Trattoria and The Noodle House.<br>About Hillhouse Brasserie Hillhouse Brasserie is a casually chic all-day eatery and community hangout offering upgreat coffee, honest food and a family-friendly vibe, with an exceptional vista. Located at the Dubai Hills Golf Club, Hillhouse is an elevated lifestyle destination. Morphing effortlessly from homely boulangerie by day into an elegant brasserie by night,Hillhouse has a broad appeal. Chic yet unpretentious, Hillhouse serves hearty, artisanal international food with a focus on value for money. With expansive bifold doors leading out onto a wraparound terrace Hillhouse teases the Outside in; with uninterrupted views of the impressive Downtown Dubai skyline over rolling green space this is the perfect option for both casual and formal events, offering an ‘outer Dubai’ experience.<br>About the Job An exciting opportunity has arisen for a Head Chef to join Hillhouse Brasserie. The main duties and responsibilities of this role include:<br>Create innovative and diverse menus that reflect culinary trends, dietary preferences, and the restaurant's concept, ensuring a balance of flavors, textures, and presentation. Oversee all aspects of food preparation, ensuring consistency, freshness, and adherence to established recipes and standards. Supervise and coordinate kitchen staff, including chefs, cooks, and kitchen assistants, assigning tasks, providing training, and ensuring smooth operations during service. Manage food inventory levels, monitor stock rotation, and minimize waste by implementing effective inventory control measures. Ensure compliance with food safety regulations, sanitation standards, and hygiene practices to maintain a clean and safe working environment. Mentor and develop kitchen staff, providing ongoing training, feedback, and opportunities for career advancement to foster a skilled and motivated team.<br>About You The ideal candidate for this position will have the following experience and qualifications:<br>Bachelor’s Degree in Catering, Hospitality, or any other relevant field. Minimum of 3 years’ experience as Chef de Cuisine / Head Chef with standalone/branded restaurants. Leadership and team management skills.<br>About the Benefits At Sarood Hospitality, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.<br>Benefits include:<br>Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Comprehensive healthcare and life insurance coverage Paid annual leave entitlement Performance-based incentives tailored to your role Competitive tax-free salary paid in UAE Dirhams (AED)
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<span>1. Executive Support: Manage the Chairperson’s calendar, schedule meetings, and coordinate appointments.<br> Prepare meeting agendas, briefing materials, and presentations.<br> Handle correspondence, emails, and calls on behalf of the Chairperson.<br> Track and follow up on key decisions, tasks, and projects.<br> 2. Communication & Coordination: Act as a liaison between the Chairperson and internal/external stakeholders.<br> Draft and proofread letters, reports, and official documents.<br> Coordinate with senior leadership and department heads to ensure smooth information flow.<br> 3. Travel & Logistics Management: Plan and organize domestic and international travel itineraries.<br> Manage travel documentation, accommodation, and logistics.<br> 4. Office & Project Management: Maintain the Chairperson’s office systems, databases, and confidential records.<br> Support the Chairperson in project follow-ups, deadlines, and deliverables.<br> Handle special assignments, research, and reports as directed.<br> 5. Procurement & Event Management: Handle procurement of gifts, goodies for vendors, clients and visitors to the chairpersons office Manage events at the office/site or any celebrations or property launchs 6.<br> Confidentiality & Professionalism: Manage sensitive information with absolute discretion.<br> Represent the Chairperson’s office with professionalism, diplomacy, and integrity.<br> Key Skills & Competencies: Strong organizational and multitasking abilities.<br> Excellent written and verbal communication skills.<br> High level of discretion, integrity, and emotional intelligence.<br> Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).<br> Strong interpersonal and stakeholder management skills.<br> Ability to work under pressure Qualifications & Experience: Only 2–5 years of experience as an Executive Secretary, preferably supporting a Chairperson, CEO, MD or senior executive.<br> Experience in managing complex schedules, international travel, and high-level correspondence.<br> Great command over English and Hindi.<br> UAE experience is a must Female Preferred</span> </div>
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<br> Job Purpose <br><p>Formulate, implement and administer enterprise data management policies to ensure efficient utilization of resources and adequate protection of company's information assets. Evaluate, implement and customize backup solution/technologies and recovery solutions to meet business requirements.</p><br><br><br>Job Specific Accountabilities (Part 1) <br><p>• Define the scope and manage the execution of the data management project.<br>• Handle project planning and resource allocation.<br>• Monitor operation and optimize the process against SLA<br>• Liaise with concerned parties to build, test, release, and deploy changes.<br>• Understand business expectations and forecast future capacity requirements for the Section.<br>• Analyse business processes and determine how Information analysis and KPI can change or better support management decision making.<br>• Identify patterns and helping the business react to changing business conditions.<br>• Ensure that the system fulfils the business requirements of the project.<br>• Evaluate, implement and customizes backup solution/technologies including hardware and software procurement. Evaluate backup solution/technologies (hardware and software).<br>• Implement and customize backup and recovery operations to meet business requirements.<br>• Review and update policies, procedures, standards and operation guidelines for data management. <br>• Plan for storage capacity and growth forecasting, carries out related performance analysis and troubleshooting.<br>• Establish and renew maintenance and support agreements for hardware and software related to data management. <br>• Simplify servers, databases and data recovery to meet Service Level Agreements on production environments.<br>• Study and implement latest technologies/approaches for backup and recovery as applicable.<br>• Evaluate, test and implement upgrades and update to the backup, archive and recovery system. <br>• Analyse business goals, user needs and process improvements into data management functions and requirements.<br>• Evaluate, select and implements tools and packages (hardware and software) required for successful implementation of data management policies.<br>• Formulate and implement enterprise-wide backup/archive policies to ensure proper protection against loss or destruction of company's data assets.<br>• Formulate and maintain disaster/recovery plans to ensure continuity of company’s business in the event of computer systems being reduced or unavailable for an extended period due to a disaster or high impact incident.<br>• Provide first line support ensuring services availability and users connectivity.<br>• Conduct research for new relevant tools and technologies, recommending adoption where applicable.<br>• Perform regular audits and verifications on backup, archive and recovery activities to ensure compliance with data management and other IT Division policies in force.<br>• Liaise with application teams to ensure optimum placement and sizing of data assets for performance management. <br>• Liaise with vendors for product enquiries and resolution of all problems experienced with tools and packages.<br>• Control and manage the project budget, schedule and resource.</p><br><br><br>Job Specific Accountabilities (Part 2) <br><br>Job Specific Accountabilities (Part 3) <br><br>Generic Accountabilities <br><p><strong>Supervision</strong><br>• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.<br>• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.<br><strong>Budgets</strong><br>• Provide input for preparation of the Section / Department budgets and assist in the implementation of the approved Budget and work plans to deliver Section objectives. <br>• Investigate and highlight any significant variances to support effective performance and cost control<br><strong>Policies, Systems, Processes & Procedures</strong><br>• Implement approved Section / Department policies, processes, systems, standards and procedures in order to support execution of the Section’s / Department work programs in line with Company and International standards.<br><strong>Performance Management</strong><br>• Contribute to the achievement of the approved Performance Objectives for the Section / Department in line with the Company Performance framework.<br><strong>Innovation and Continuous Improvement</strong><br>• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.<br>• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function.<br><strong>Health, Safety, Environment (HSE) and Sustainability</strong><br>• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.<br><strong>Reports</strong><br>• Provide inputs to prepare Section MIS and progress reports for Company Management.</p><br><br><br>Generic Accountabilities (continue) <br><br>Internal Communications & Working Relationships <br><p>Contact with line Manager/ peers and other employees within the company/Group as required</p><br><br><br>External Communications & Working Relationships <br><p>Contact with external parties including consultants, third party service providers, and government agencies as required </p><br><br><br>Minimum Qualification <br><p>Bachelor Degree in Computer Science, Information Technology or equivalent</p><br><br><br>Minimum Experience, Knowledge & Skills <br><p>8 years of experience</p><br><br><br>Professional Certifications <br><p>As applicable</p><br><br><br>Work Condition, Physical effort & Work Environment <br><p><strong>Physical Effort</strong><br>Minimal<br><strong>Work Environment</strong><br>A/C environment, could be exposed to the prevailing weather conditions like heat, humidity & dust during occasional site visits<br> </p><br><br><br>Additional Details <br><p>Job Family / Sub Family: Information Technology/IT Infrastructure</p><br><br><br><br><br> </div>
<ul><li><p>We are looking for a creative, energetic, and self-motivated <strong>Social Media Executive</strong> to independently manage our social media presence across multiple platforms, <strong>including LinkedIn, Instagram, and TikTok.</strong> The ideal candidate should have a passion for <strong>digital content creation, photography, and storytelling,</strong> with the ability to create engaging content that enhances our brand visibility.</p><p>Key Responsibilities</p><ul><li><p>Independently manage and maintain the company's social media platforms, including LinkedIn, Instagram, TikTok, and other relevant channels.</p></li><li><p>Plan, create, and publish engaging content, including posts, stories, reels, and short-form videos.</p></li><li><p>Write compelling captions, social media copy, and promotional content with excellent language proficiency.</p></li><li><p>Capture high-quality photographs and videos for social media campaigns and marketing activities.</p></li><li><p>Edit images and videos using relevant design and editing tools.</p></li><li><p>Develop and maintain a content calendar to ensure consistent posting.</p></li><li><p>Monitor social media trends and incorporate innovative ideas into content strategies.</p></li><li><p>Engage with followers by responding to comments and messages professionally.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Marketing, Communications, Media, or a related field.</p></li><li><p>1–2 years of experience in social media management or digital marketing.</p></li><li><p>Hands-on experience managing LinkedIn, Instagram, TikTok, and other social media platforms.</p></li><li><p>Strong photography skills with an eye for aesthetics and composition.</p></li><li><p>Experience in writing social media captions, posts, or other content write-ups</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Proficiency in Canva and basic photo/video editing tools (Adobe Photoshop, Lightroom, CapCut, Premiere Pro, or similar is an advantage).</p></li><li><p>Creative mindset with a good understanding of current social media trends.</p></li></ul>
Job Purpose: Drive sales for vans and buses for retail and fleet customers to achieve set monthly/annual sales targets and customer satisfaction objectives. Manage and follow full lifecycle of sales from actual sales to hand over to the customer.<br>Key Accountabilities:Sales: Effectively follow sales procedure and process to close a sale. Qualify buyers to understand buyer's requirements and interests, present/match requirements and interests to various models, explain features and close the sale by overcoming objections. Conduct post-sale follow up to attract new and retain existing customers. Actively promote finance and insurance products. Customer Satisfaction: Ensure customer satisfaction as per company Customer Satisfaction Index (CSI) guidelines. Ensure performance improvement and increased customer satisfaction as per Mercedes Benz standards. Autoline Database: Maintain active customer profile database to ensure all relevant details are up to date when required. Accurately collect customer and vehicle information to upload it in the Dealer Management System (Autoline). Competition: Effectively carry out market intelligence to monitor competitors’ products, pricing and promotional activities versus own market share. Continuously update company product knowledge and competitive product knowledge related to all car brands and types. Reports: Prepare and submit reports such as weekly plans, activity and results reports those related to issues resolution for Sales Manager and review of the management.<br>Qualification:Secondary School Education Certificate. Diploma in business, mechanical or equivalent is preferred. Experience:1-2 years of minimum experience in inventory/order management within automotive industry.
<p>A well-established company is hiring an organized and responsible Office Coordinator to coordinate daily office activities, support staff and management, maintain records, and ensure smooth office operations. The role typically involves coordinating schedules, communications, supplies, visitors, documentation, and vendors.</p>
<p>Responsibilities<br />
Coordinate day-to-day office operations and administrative activities.<br />
Answer phone calls, emails, and general office inquiries.<br />
Welcome visitors and direct them to the appropriate department.<br />
Coordinate meetings, appointments, and office schedules.<br />
Maintain office files, records, documents, and correspondence.<br />
Monitor office supplies and coordinate timely replenishment.<br />
Coordinate with suppliers, couriers, building management, and service providers.<br />
Handle incoming and outgoing mail, packages, and documents.<br />
Assist with office maintenance and equipment-related requirements.<br />
Prepare basic reports, letters, and administrative documents.<br />
Support management and staff with daily administrative requirements.<br />
Maintain accurate records of office expenses and purchases.<br />
Ensure the office remains organized and operational.<br />
Handle confidential information responsibly.<br />
Perform other administrative duties assigned by management.<br />
Requirements<br />
Previous experience as an Office Coordinator, Office Administrator, or similar role.<br />
Good knowledge of MS Office, especially Word and Excel.<br />
Excellent communication and organizational skills.<br />
Strong multitasking and time-management abilities.<br />
Good attention to detail and problem-solving skills.<br />
Professional telephone and email etiquette.<br />
Ability to coordinate with different departments and external parties.<br />
Reliable, punctual, and well-organized.<br />
UAE experience is an advantage.</p>
<p>Send CV: hr.globale@gmail.com<br />
WhatsApp: +971 52 557 7101</p>
<p>Interested candidates can send their updated CV for consideration.</p>
<p>A well-established healthcare organization is hiring a compassionate and qualified Nurse to provide safe, effective, and patient-focused nursing care. The ideal candidate should have strong clinical knowledge, good communication skills, and the ability to work effectively with patients, doctors, and healthcare staff.</p>
<p>Responsibilities<br />
Provide nursing care and support to patients according to their needs.<br />
Monitor patients’ vital signs and overall condition.<br />
Administer medications and treatments as prescribed by doctors.<br />
Assist doctors and other healthcare professionals during examinations and procedures.<br />
Maintain accurate patient records and nursing documentation.<br />
Monitor and report changes in patients’ health conditions.<br />
Assist patients with daily care and comfort when required.<br />
Follow infection-control, hygiene, and patient-safety procedures.<br />
Prepare and maintain medical equipment and supplies.<br />
Provide basic health education and guidance to patients and families.<br />
Respond appropriately to medical emergencies.<br />
Maintain patient confidentiality and professional standards.<br />
Follow all applicable healthcare regulations and facility policies.<br />
Requirements<br />
Bachelor’s degree or Diploma in Nursing from a recognized institution.<br />
A valid nursing license/registration applicable in the UAE is required.<br />
Previous nursing experience is preferred.<br />
Good knowledge of nursing procedures and patient care.<br />
Strong communication and interpersonal skills.<br />
Ability to work effectively in a team.<br />
Good attention to detail and clinical judgment.<br />
Ability to work shifts, including weekends and holidays when required.<br />
UAE healthcare experience is an advantage.</p>
<p>Interested candidates can send their updated CV via WhatsApp: +971 52 224 3435</p>
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<span></span><p>Closing date: 30/07/2026 <br> Number of positions: 1<br> Recruiter name: Fatma Alharthi <br> Reference number: 72348 <br>
Workplace Type: </p><br>
<p>Mediclinic Dubai Mall | Dubai | United Arab Emirates</p><br>
<b>MAIN PURPOSE OF JOB</b> <br><p><span><span><span>To monitor and manage the delivery of patient administration services, including the supervision of a team of patient administrators</span></span></span></p><br>
<br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p><span><span><span><span><span>To coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Lead and manage a team of Patient Administrators </span></span></span></span></span></p><br>
<p><span><span><span><span><span>To support the department or business unit manager with general operational management </span></span></span></span></span></p><br>
<p><span><span><span><span><span>To consistently meet customer service expectations by improving the quality of patient service</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Support the development of a working environment and culture that actively promotes quality, health, and safety</span></span></span></span></span></p><br>
<br><br><b>REQUIRED EDUCATION</b> <br><p><span><span><span>A relevant Bachelor’s Degree or Diploma in a related field from an accredited institution</span></span></span></p><br>
<br><br><b>REQUIRED EXPERIENCE</b> <br><p><span>At least </span><span>2-3 years’ experience in a supervisory customer service positions, preferably in healthcare</span></p><br>
<br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Computer literacy and proficiency in MS Office applications
</li><li>Accounting and financial management principles
</li><li>Hospital information systems
</li><li>Knowledge of medical insurance terminologies and process
</li><li>Medical terminology and procedures
</li><li>Patient administration systems and related processes
</li><li>UAE healthcare industry
</li><li>Verbal and written communication skills in English (Arabic will be an advantage)
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
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<p>Call Center Agent</p>
<p>We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound calls, provide accurate information, and ensure excellent customer service. The ideal candidate should have strong communication skills, patience, and the ability to handle customer inquiries efficiently in a fast-paced environment.</p>
<p>Key Responsibilities:<br />
Handle inbound and outbound customer calls professionally and efficiently.<br />
Provide accurate information about products, services, and company policies.<br />
Resolve customer inquiries, complaints, and issues in a timely manner.<br />
Record customer interactions and maintain detailed call logs.<br />
Follow up with customers to ensure issue resolution and satisfaction.<br />
Escalate complex issues to the relevant departments when necessary.<br />
Meet daily, weekly, and monthly call targets and performance KPIs.<br />
Maintain a high level of customer service and professionalism at all times.<br />
Update customer databases with accurate and relevant information.<br />
Follow company scripts, procedures, and communication guidelines.<br />
Requirements:<br />
High school diploma or Bachelor’s degree in any field.<br />
Previous experience in a call center or customer service role is preferred.<br />
Excellent verbal communication and listening skills.<br />
Strong problem-solving and interpersonal skills.<br />
Ability to work under pressure and handle high call volumes.<br />
Basic computer skills and proficiency in Microsoft Office.<br />
Good telephone etiquette and customer service attitude.<br />
Ability to work in shifts if required.<br />
Benefits:<br />
Competitive salary package.<br />
Visa and other benefits as per UAE Labour Law.<br />
Career growth and training opportunities.<br />
Supportive and professional work environment.</p>
<p>Interested candidates should email their CV to:hr.aljamal.advertising@gmail.com</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>Omorfia Group is continuously looking to connect with talented and passionate <strong>UAE Nationals (Emirati)</strong> who are interested in building a rewarding career within the beauty and wellness industry.</p><p><br></p><p>We are creating an Emirati Talent Pool for future opportunities across our brands in customer facing roles including <strong>Receptionist, Brand Ambassador, and Call Center Agent</strong>.</p><p><br></p><p>If you have excellent communication skills, enjoy interacting with people, and are passionate about delivering exceptional customer experiences, we would love to hear from you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Welcome and assist customers in a professional and friendly manner.</p></li><li><p>Deliver exceptional customer service and create a positive guest experience.</p></li><li><p>Answer customer enquiries via phone, email, WhatsApp, or in person.</p></li><li><p>Schedule appointments and maintain accurate customer records.</p></li><li><p>Promote the company's services, products, and brand values.</p></li><li><p>Support customer engagement activities, events, and promotional campaigns.</p></li><li><p>Coordinate with internal teams to ensure smooth customer journeys.</p></li><li><p>Resolve customer concerns promptly and professionally.</p></li><li><p>Maintain confidentiality and follow company policies and service standards.</p><p><br></p></li></ul><p><strong>Requirements</strong></p><ul><li><p>UAE National (Emirati) with Family Book.</p></li><li><p>High School Diploma, Diploma, or Bachelor's Degree.</p></li><li><p>Fresh graduates are encouraged to apply.</p></li><li><p>Excellent communication skills in Arabic and English.</p></li><li><p>Strong interpersonal and customer service skills.</p></li><li><p>Professional appearance and positive attitude.</p></li><li><p>Basic knowledge of Microsoft Office applications.</p></li><li><p>Willingness to work flexible shifts, including weekends if required. Customer service, reception, and call centre roles are commonly offered with flexible schedules in the UAE.</p><p><br></p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Customer-focused mindset.</p></li><li><p>Strong communication and presentation skills.</p></li><li><p>Team player with a positive attitude.</p></li><li><p>Ability to multitask in a fast-paced environment.</p></li><li><p>Problem-solving and organizational skills.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>Manage the daily operations of the labor camp, ensuring smooth and efficient functioning.</p></li><li><p>Supervise accommodation allocation and maintain proper room occupancy and discipline.</p></li><li><p>Handle employee-related matters within the camp, address concerns and grievances, and maintain a positive living environment.</p></li><li><p>Ensure compliance with camp rules, company policies, and UAE labor and accommodation regulations.</p></li><li><p>Maintain accurate records of camp occupancy, inventory, and staff movements.</p></li><li><p>Ensure high standards of cleanliness, hygiene, and sanitation throughout the camp.</p></li><li><p>Monitor maintenance requirements and coordinate with the maintenance team for timely repairs.</p></li><li><p>Oversee kitchen and dining area operations (where applicable), ensuring food quality and hygiene standards.</p></li><li><p>Implement and monitor health, safety, and fire safety procedures in accordance with UAE regulations.</p></li><li><p>Conduct regular inspections of camp facilities and ensure preventive maintenance is carried out.</p></li><li><p>Manage waste disposal, pest control, and utility services to maintain a healthy living environment.</p></li><li><p>Prepare daily, weekly, and monthly camp reports and submit them to the Operations and HR departments.</p></li><li><p>Supervise camp support staff, including cleaners, cooks, security personnel, and other service providers.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Minimum 2 years of experience as a Camp Boss or in a similar role within the Facilities Management, Construction, or related industry.</p></li><li><p>Good knowledge of labor camp operations and UAE health, safety, and accommodation regulations.</p></li><li><p>Strong leadership, communication, and interpersonal skills.</p></li><li><p>Ability to manage large groups of employees and resolve conflicts effectively.</p></li><li><p>Basic computer knowledge (MS Office) for reporting and record keeping.</p></li><li><p>Good organizational and problem-solving skills.</p></li><li><p>Ability to work independently and handle multiple responsibilities.</p></li></ol><p></p></section>
Our client, a multinational commercial vehicle company based in Jebel Ali, Dubai is looking for an Administrator.<br>Reporting To: Financial Services Brand Director<br>Job Purpose The Administrator is responsible for executing contract creation and implementation, account administration, and account closure processes for the Middle East portfolio under the supervision of the Brand Director (BD), Regional Manager (RM), and Credit Administration Manager (CAM). The role ensures a high level of customer service and actively contributes to continuous improvement initiatives within the local team and Finance International Credit Administration.<br>Key Responsibilities<br>Cooperation Cooperate actively to achieve an even workload within the team. Maintain a high level of service within the credit administration area for customers. Independently resolve issues related to credit administration. Support and assist new colleagues in developing their skills.<br>Process Management Maintain updated accounts and systems related to contract flows. Continuously review daily routines and suggest process improvements. Participate in mapping and developing Credit Administration processes together with the BD, RM, CAM, and Process Manager (PM). Act as a super user of relevant systems.<br>Contract & Delivery Administration Generate contracts and supporting documentation following credit approval for review by the central Credit Administrator (CA) and submission to customers. Create and maintain contract files, ensuring all required documentation is properly stored. Monitor and follow up on the submission of original documents signed by all relevant parties. Verify receipt of down payments and confirm that customers are not listed as overdue prior to delivery. Obtain all required documentation and confirmed actions from customers and distributors to facilitate delivery of financed objects, including comprehensive vehicle insurance and registration cards confirming mortgage/pledge arrangements. Obtain Head Office (HO) approval for deliveries and communicate approvals promptly to dealers and customers. Support and coordinate vehicle handovers to customers, ensuring Middle East participation during deliveries and, where applicable, registration, notarisation, and pledge procedures. Ensure Acceptance Certificates are duly signed following delivery and submitted promptly to HO.<br>Credit Administration Review and process incoming supplier invoices for payment and maintain communication with suppliers. Forward invoices to HO for processing. Prepare ownership transfer letters (or similar documents) upon full settlement of contracts. Support HO in maintaining updated contract records in View21, including notes and discrepancy notifications. Inform HO of changes in customer information, including address and bank details. Initiate requests for documentation from HO and review received documents. Collect, follow up on, and submit missing original documents to HO. Monitor insurance expiries and renewals.<br>General Administration Monitor daily incoming payment lists and regular overdue (OD) lists. Track office consumables and equipment and prepare purchase requests when required. Maintain up-to-date internal meeting agendas and shared information. Store cheques and original documents securely in the company safe box.<br>Reporting Prepare the monthly Pipeline Report for internal stakeholders. Provide information and inputs for portfolio and company statistics.<br>Compliance & Information Management Stay informed about developments related to credit administration, including customs authorities, Incoterms, and customer overdue situations. Maintain up-to-date knowledge of credit policies to ensure correct implementation within contracts.<br>Collections Support Conduct proactive customer reminders before payment due dates. Perform follow-up calls regarding overdue payments. Carry out soft collection activities through telephone reminders and written correspondence.<br>Experience Required1-2 years of practical experience in a similar role. Experience in:Administration Financing International contacts<br>Education Preferably a University Degree in Finance or Economics. Minimum High School Degree in Economics
About the Organisation<br>Our client is an independent, African-led education and consultation platform focused on helping individuals better understand the market, opportunities, processes and risks associated with building careers and businesses in the UAE and wider Gulf.<br>The platform offers practical education through academies, courses, workshops and mentoring, covering areas such as entrepreneurship, sales, finance, investing, technology, e-commerce, digital marketing and freelancing.<br>The organisation is now looking for an entrepreneurial and hands-on Program Director / General Manager to take ownership of the overall programme, member experience and programme operations.<br>Reports to: Founder<br><br>Role Overview The Program Director will be responsible for the quality, performance and direction of the membership and academy programme.<br>The role will oversee curriculum development, programme scheduling, trainer and mentor management, member engagement, programme performance and operational delivery. The successful candidate will also work closely with the Founder to identify opportunities to improve, expand and scale the platform.<br>This is a hands-on leadership role requiring strong programme management, people leadership, commercial awareness and operational discipline.<br><br>Key Responsibilities<br>Programme & Curriculum Own the overall quality and direction of the academy and membership programme. Develop and continuously improve training curricula across all academies. Decide on relevant classes, workshops and mentoring sessions based on member needs and market demand. Prepare and manage the monthly training calendar. Review lesson plans and training materials to ensure quality and relevance. Monitor attendance, feedback and learning outcomes.<br>Trainer & Mentor Management Recruit, interview and approve trainers and mentors. Coordinate the Academy Lead Trainers. Establish clear standards for trainer quality and delivery. Monitor trainer performance and member feedback. Address performance or reliability issues and replace trainers where required. Build and maintain a strong network of industry experts and mentors.<br>Member Experience Monitor member engagement, attendance and satisfaction. Identify opportunities to improve the member journey and increase programme participation. Analyse feedback and implement improvements. Ensure members consistently receive valuable and relevant training and mentorship.<br>Programme Operations Ensure the smooth delivery of all classes, workshops and mentoring sessions. Coordinate trainers, mentors and internal teams against the programme calendar. Establish efficient processes and SOPs for programme delivery. Work with the Content/LMS Coordinator to ensure classes, recordings and materials are published on time. Resolve operational issues quickly and effectively.<br>Growth & Commercial Development Identify new programme and academy opportunities. Analyse member needs and market trends to develop relevant offerings. Support initiatives that improve membership acquisition, engagement and retention. Identify potential partnerships with industry experts, businesses and other organisations. Monitor the commercial performance of programmes and provide recommendations for growth.<br>Leadership & Reporting Lead and coordinate the programme team and Academy Lead Trainers. Establish clear KPIs and performance expectations. Prepare regular reports for the Founder covering programme performance, member engagement and key challenges. Translate the Founder's vision into structured and executable programmes. Take ownership of problems and develop practical solutions.<br><br>Ideal Candidate<br>We are looking for someone who is more than a programme administrator, someone who can take ownership of a growing education platform and build the people, processes and systems required to scale it.<br>The ideal candidate will have:<br>8 to 12+ years of relevant experience, ideally within education, training, academies, membership platforms, professional development or consulting. Experience managing training programmes, academies or learning platforms. Strong experience managing trainers, mentors, instructors or subject matter experts. Experience developing curricula, programmes and training calendars. Strong people-management and leadership capabilities. Excellent organisational and operational skills. Commercial awareness with an understanding of growth, engagement and retention. Strong reporting, analytical and problem-solving abilities. Experience working directly with founders or senior leadership. A highly hands-on, entrepreneurial and solutions-oriented approach.
JOB PURPOSE: The HSE Officer supports the implementation and day-to-day monitoring of health, safety, and environmental requirements across waste management operations. The role helps ensure that waste collection, transportation, transfer, storage, workshop, and site activities are performed safely and in compliance with legal, client, contractual, and company requirements.<br>KEY ACCOUNTABILITIES:<br>HSE Management System & Compliance Support implementation and maintenance of the HSE Management System in line with ISO 45001 and ISO 14001 requirements. Monitor compliance with applicable legal, client, contractual, and company HSE requirements across waste management operations. Maintain HSE procedures, risk registers, permits, inspection records, and other documents in an accurate and audit-ready condition.<br>Operational Inspections & Waste Management Safety Conduct routine HSE inspections of operation activities, vehicles, depots, workshops, transfer stations, and waste handling areas, camps . Verify safe waste segregation, handling, containment, storage, transportation, and disposal practices, including controls for hazardous waste where applicable. Monitor critical risks including vehicle movement, reversing, lifting, compaction equipment, traffic exposure, heat stress, confined spaces, and work at height.<br>Risk Assessment & Incident Management Prepare and review risk assessments, job safety analyses, method statements, and permit-to-work controls for operational activities. Report and investigate incidents, near misses, unsafe acts, environmental spills, and property damage, and support root cause analysis. Track corrective and preventive actions to closure and maintain accurate incident statistics, investigation files, and evidence.<br>Training & Workforce Engagement Deliver HSE inductions, toolbox talks, and task-specific training for drivers, waste collectors, helpers, supervisors, and equipment operators. Verify that employees and subcontractors hold the required training, licences, permits, and competencies before starting work. Promote safety awareness through campaigns, observations, coaching, and regular engagement with field teams.<br>Environmental Protection & Emergency Preparedness Monitor environmental controls related to spills, leaks, dust, noise, odour, wastewater, fuel, chemicals, and waste storage. Support emergency response planning and conduct drills for fires, vehicle incidents, spills, medical emergencies, and other credible scenarios. Inspect emergency equipment, first-aid provisions, spill kits, fire protection systems, and welfare facilities, and report deficiencies promptly.<br>Reporting & Operational Coordination Prepare daily, weekly, and monthly HSE reports, inspection findings, performance statistics, and client submissions within required timelines. Coordinate with Operations, Fleet, Workshop, HR, subcontractors, and client representatives to resolve HSE concerns and close actions. Immediately escalate serious risks, repeated non-compliance, regulatory issues, and overdue corrective actions to management.<br>EXPERIENCE & QUALIFICATION:<br>Minimum Qualification: Bachelor's Degree or Diploma in Occupational Health and Safety, Environmental Science, Engineering, or a related field. NEBOSH International General Certificate or equivalent is required. ISO 45001 and ISO 14001 Internal Auditor certification is preferred. First Aid, Fire Warden, and incident investigation training are advantages. A valid UAE driving licence is preferred. Minimum Experience: 3 to 5 years of HSE experience, including at least 2 years in waste management, environmental services, municipal services, facilities management, logistics, or a similar high-risk operational environment.<br>SKILLS, KNOWLEDGE & ABILITIES:<br>Job Specific: Good command of English is required, and Arabic is an advantage. Strong knowledge of HSE inspections, risk assessment, incident investigation, waste management hazards, environmental controls, emergency response, and HSE reporting. Generic Skills: Strong observation, communication, coaching, and problem-solving skills. Good report-writing and record-keeping abilities. Proficiency in Microsoft Office applications and the ability to work effectively with multicultural field teams. Ability to work independently, maintain professional judgement under pressure, and travel regularly between operational sites.
<h2 class="h5">Job description</h2>
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<li>
<p>We are seeking an experienced GRC (Governance, Risk, and Compliance) Consultant with expertise in Information Security Compliance Management, The ideal candidate will play a key role in ensuring regulatory compliance, managing security risks, and enhancing governance within the organization</p><br><br>
<p>Key Responsibilities: Develop, implement, and maintain Information Security and Compliance frameworks aligned with industry standards such as ISO 27001, NIST, CBUAE, SAMA,</p><br><br>
<p>Support Policy Development and Compliance Oversight </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create and update IT policies and procedures to ensure compliance with bank regulations and industry standards. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Work with department heads to determine policy requirements and address any potential issues. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Design and implement efficient procedures to improve operational effectiveness and productivity. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Develop standard documentation, templates, and data formats for consistent use within the IT Division. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Suggest Bank Governance team to apply best practices and standards to all IT processes. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Participate in both external and internal audits related to the IT Division and its associated units. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct regular spot checks across various IT units to ensure adherence to IT policies and procedures. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Analyse project requirements and specifications to develop a clear and effective testing strategy. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create a comprehensive test plan that details the scope, objectives, schedule, and testing approach. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholders to help Develop detailed test cases and scripts based on requirements and design specifications. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholders and suggest approaches to Generate test data to cover a range of scenarios for thorough test execution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholder to Execute test cases to ensure the software operates as intended. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Identify and document defects, including functional errors and performance issues. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate to and work with IT team to Log defects with comprehensive details, such as reproduction steps, severity, and relevant screenshots, and report these issues to the support and vendor teams for resolution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Prepare test summary reports that provide an overview of testing activities, defect status, and overall software quality </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Collaborate with IT stakeholders to evaluate change requests, assess associated risks, and prioritize changes. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Facilitate Change Advisory Board (CAB) meetings, ensuring all changes are reviewed and approved by the CAB. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Monitor and report on change metrics, including success rates, failed changes, and overall impact. </p><br><br>
</li>
</ul>
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<li>
<p>Ensure release activities are thoroughly documented, communicated, and aligned with the overall release strategy. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Track and manage release dependencies, resolving any conflicts or issues that may arise. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Provide regular reports and updates on change and release metrics to management and stakeholders. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct IT risk and control self-assessments (RCSAs) and maintain comprehensive documentation. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Develop risk mitigation strategies and plans, and present recommendations and corrective actions to address identified risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Perform monthly IT risk reviews and report on the status of IT risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Regularly review the risk register and follow up with relevant teams on the implementation of risk mitigation plans until resolution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create and maintain reports and dashboards to track and communicate the status of risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Prepare and publish regular reports, dashboards, and presentations on project and portfolio status for senior management. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct periodic audits of project processes and governance to ensure transparent reporting of progress, issues, and risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Monitor project performance to identify and address potential problems. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Ensure compliance with all relevant policies throughout the project delivery process. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Collaborate with internal stakeholders to address risks, issues, and challenges related to the project. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Work with the IT team to track and resolve risks identified during project implementation. </p><br><br>
</li>
</ul>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>
<p>We are seeking an experienced GRC (Governance, Risk, and Compliance) Consultant with expertise in Information Security Compliance Management, The ideal candidate will play a key role in ensuring regulatory compliance, managing security risks, and enhancing governance within the organization</p><br><br>
<p>Key Responsibilities: Develop, implement, and maintain Information Security and Compliance frameworks aligned with industry standards such as ISO 27001, NIST, CBUAE, SAMA,</p><br><br>
<p>Support Policy Development and Compliance Oversight </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create and update IT policies and procedures to ensure compliance with bank regulations and industry standards. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Work with department heads to determine policy requirements and address any potential issues. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Design and implement efficient procedures to improve operational effectiveness and productivity. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Develop standard documentation, templates, and data formats for consistent use within the IT Division. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Suggest Bank Governance team to apply best practices and standards to all IT processes. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Participate in both external and internal audits related to the IT Division and its associated units. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct regular spot checks across various IT units to ensure adherence to IT policies and procedures. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Analyse project requirements and specifications to develop a clear and effective testing strategy. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create a comprehensive test plan that details the scope, objectives, schedule, and testing approach. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholders to help Develop detailed test cases and scripts based on requirements and design specifications. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholders and suggest approaches to Generate test data to cover a range of scenarios for thorough test execution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholder to Execute test cases to ensure the software operates as intended. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Identify and document defects, including functional errors and performance issues. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate to and work with IT team to Log defects with comprehensive details, such as reproduction steps, severity, and relevant screenshots, and report these issues to the support and vendor teams for resolution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Prepare test summary reports that provide an overview of testing activities, defect status, and overall software quality </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Collaborate with IT stakeholders to evaluate change requests, assess associated risks, and prioritize changes. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Facilitate Change Advisory Board (CAB) meetings, ensuring all changes are reviewed and approved by the CAB. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Monitor and report on change metrics, including success rates, failed changes, and overall impact. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Ensure release activities are thoroughly documented, communicated, and aligned with the overall release strategy. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Track and manage release dependencies, resolving any conflicts or issues that may arise. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Provide regular reports and updates on change and release metrics to management and stakeholders. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct IT risk and control self-assessments (RCSAs) and maintain comprehensive documentation. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Develop risk mitigation strategies and plans, and present recommendations and corrective actions to address identified risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Perform monthly IT risk reviews and report on the status of IT risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Regularly review the risk register and follow up with relevant teams on the implementation of risk mitigation plans until resolution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create and maintain reports and dashboards to track and communicate the status of risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Prepare and publish regular reports, dashboards, and presentations on project and portfolio status for senior management. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct periodic audits of project processes and governance to ensure transparent reporting of progress, issues, and risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Monitor project performance to identify and address potential problems. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Ensure compliance with all relevant policies throughout the project delivery process. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Collaborate with internal stakeholders to address risks, issues, and challenges related to the project. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Work with the IT team to track and resolve risks identified during project implementation. </p><br><br>
</li>
</ul>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>
<p>We are seeking an experienced GRC (Governance, Risk, and Compliance) Consultant with expertise in Information Security Compliance Management, The ideal candidate will play a key role in ensuring regulatory compliance, managing security risks, and enhancing governance within the organization</p><br><br>
<p>Key Responsibilities: Develop, implement, and maintain Information Security and Compliance frameworks aligned with industry standards such as ISO 27001, NIST, CBUAE, SAMA,</p><br><br>
<p>Support Policy Development and Compliance Oversight </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create and update IT policies and procedures to ensure compliance with bank regulations and industry standards. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Work with department heads to determine policy requirements and address any potential issues. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Design and implement efficient procedures to improve operational effectiveness and productivity. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Develop standard documentation, templates, and data formats for consistent use within the IT Division. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Suggest Bank Governance team to apply best practices and standards to all IT processes. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Participate in both external and internal audits related to the IT Division and its associated units. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct regular spot checks across various IT units to ensure adherence to IT policies and procedures. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Analyse project requirements and specifications to develop a clear and effective testing strategy. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create a comprehensive test plan that details the scope, objectives, schedule, and testing approach. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholders to help Develop detailed test cases and scripts based on requirements and design specifications. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholders and suggest approaches to Generate test data to cover a range of scenarios for thorough test execution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholder to Execute test cases to ensure the software operates as intended. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Identify and document defects, including functional errors and performance issues. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate to and work with IT team to Log defects with comprehensive details, such as reproduction steps, severity, and relevant screenshots, and report these issues to the support and vendor teams for resolution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Prepare test summary reports that provide an overview of testing activities, defect status, and overall software quality </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Collaborate with IT stakeholders to evaluate change requests, assess associated risks, and prioritize changes. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Facilitate Change Advisory Board (CAB) meetings, ensuring all changes are reviewed and approved by the CAB. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Monitor and report on change metrics, including success rates, failed changes, and overall impact. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Ensure release activities are thoroughly documented, communicated, and aligned with the overall release strategy. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Track and manage release dependencies, resolving any conflicts or issues that may arise. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Provide regular reports and updates on change and release metrics to management and stakeholders. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct IT risk and control self-assessments (RCSAs) and maintain comprehensive documentation. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Develop risk mitigation strategies and plans, and present recommendations and corrective actions to address identified risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Perform monthly IT risk reviews and report on the status of IT risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Regularly review the risk register and follow up with relevant teams on the implementation of risk mitigation plans until resolution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create and maintain reports and dashboards to track and communicate the status of risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Prepare and publish regular reports, dashboards, and presentations on project and portfolio status for senior management. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct periodic audits of project processes and governance to ensure transparent reporting of progress, issues, and risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Monitor project performance to identify and address potential problems. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Ensure compliance with all relevant policies throughout the project delivery process. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Collaborate with internal stakeholders to address risks, issues, and challenges related to the project. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Work with the IT team to track and resolve risks identified during project implementation. </p><br><br>
</li>
</ul>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>
<p>We are seeking an experienced GRC (Governance, Risk, and Compliance) Consultant with expertise in Information Security Compliance Management, The ideal candidate will play a key role in ensuring regulatory compliance, managing security risks, and enhancing governance within the organization</p><br><br>
<p>Key Responsibilities: Develop, implement, and maintain Information Security and Compliance frameworks aligned with industry standards such as ISO 27001, NIST, CBUAE, SAMA,</p><br><br>
<p>Support Policy Development and Compliance Oversight </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create and update IT policies and procedures to ensure compliance with bank regulations and industry standards. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Work with department heads to determine policy requirements and address any potential issues. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Design and implement efficient procedures to improve operational effectiveness and productivity. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Develop standard documentation, templates, and data formats for consistent use within the IT Division. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Suggest Bank Governance team to apply best practices and standards to all IT processes. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Participate in both external and internal audits related to the IT Division and its associated units. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct regular spot checks across various IT units to ensure adherence to IT policies and procedures. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Analyse project requirements and specifications to develop a clear and effective testing strategy. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create a comprehensive test plan that details the scope, objectives, schedule, and testing approach. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholders to help Develop detailed test cases and scripts based on requirements and design specifications. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholders and suggest approaches to Generate test data to cover a range of scenarios for thorough test execution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate with the bank respective stakeholder to Execute test cases to ensure the software operates as intended. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Identify and document defects, including functional errors and performance issues. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Coordinate to and work with IT team to Log defects with comprehensive details, such as reproduction steps, severity, and relevant screenshots, and report these issues to the support and vendor teams for resolution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Prepare test summary reports that provide an overview of testing activities, defect status, and overall software quality </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Collaborate with IT stakeholders to evaluate change requests, assess associated risks, and prioritize changes. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Facilitate Change Advisory Board (CAB) meetings, ensuring all changes are reviewed and approved by the CAB. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Monitor and report on change metrics, including success rates, failed changes, and overall impact. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Ensure release activities are thoroughly documented, communicated, and aligned with the overall release strategy. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Track and manage release dependencies, resolving any conflicts or issues that may arise. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Provide regular reports and updates on change and release metrics to management and stakeholders. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct IT risk and control self-assessments (RCSAs) and maintain comprehensive documentation. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Develop risk mitigation strategies and plans, and present recommendations and corrective actions to address identified risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Perform monthly IT risk reviews and report on the status of IT risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Regularly review the risk register and follow up with relevant teams on the implementation of risk mitigation plans until resolution. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Create and maintain reports and dashboards to track and communicate the status of risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Prepare and publish regular reports, dashboards, and presentations on project and portfolio status for senior management. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Conduct periodic audits of project processes and governance to ensure transparent reporting of progress, issues, and risks. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Monitor project performance to identify and address potential problems. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Ensure compliance with all relevant policies throughout the project delivery process. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Collaborate with internal stakeholders to address risks, issues, and challenges related to the project. </p><br><br>
</li>
</ul>
<ul>
<li>
<p>Work with the IT team to track and resolve risks identified during project implementation. </p><br><br>
</li>
</ul>
<br>
<br><br> </div>