Public relations delegate Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Requisition Number:</strong> 24480BR<br><strong>Description:</strong><br>Key Accountabilities and Responsibilities:<br>The successful candidate will be an authoritative voice on sustainable design within the practice, shaping projects from pre-concept through to post-occupancy evaluation. They will embed sustainability principles across all project disciplines, drive certification submissions to successful outcomes.<br>Sustainability Strategy &amp; Advisory<br>▪ Define and lead project-specific sustainability strategies tailored to client ambitions, budget constraints, and program requirements at each design stage.<br>▪ Conduct sustainability workshops, charrettes, and design reviews with multidisciplinary project teams and clients.<br>▪ Advise on passive design measures including building orientation, massing, façade performance, shading, natural ventilation, and daylighting to minimize mechanical loads.<br>▪ Develop net-zero carbon roadmaps for projects targeting operational and/or embodied carbon reduction goals.<br>▪ Conduct embodied carbon assessments (up front carbon, whole-life carbon) using One Click LCA, EC3, or equivalent tools.<br>▪ Advise on sustainable materials selection, circular economy principles, and responsible sourcing standards (FSC, REACH, EPDs).<br>Green Building Certifications<br>▪ Lead and manage certification programs across multiple frameworks: LEED v4/v4.1 (BD+C, ID+C, O+M), Estidama Pearl Rating System (PRS), BREEAM New Construction / In-Use, WELL Building Standard (v2), Fitwel, and GSAS.<br>▪ Prepare credit documentation, energy calculations, simulation reports, and supporting narratives for submission to certification bodies (USGBC, BRE, IWBI, GORD, UPC).<br>▪ Track credit status across all active projects, proactively identifying risks and solutions to maintain targeted rating levels.<br>▪ Liaise with local authority sustainability requirements: DM Green Building Regulations (Dubai), Abu Dhabi ESTIDAMA (UPC), UPDA (Qatar), and MOMRA (KSA).<br>▪ Manage relationships with certification body reviewers and ensure timely responses to RFIs and reviewer comments.<br>Energy Modelling &amp; Technical Analysis<br>▪ Perform whole-building energy modelling using IES VE, DesignBuilder, or eQUEST for LEED/Estidama compliance, ASHRAE 90.1 baseline comparisons, and design optimization.<br>▪ Conduct parametric studies to evaluate design alternatives: glazing ratios, HVAC system types, building envelope performance, and renewable energy generation.<br>▪ Carry out daylighting and glare analyses using DIVA-for-Rhino, IES VE, or Radiance to support LEED/WELL daylight credits and occupant comfort strategies.<br>▪ Assess thermal comfort using PMV/PPD analysis, adaptive comfort models, and outdoor thermal comfort (UTCI, PET) for public realm and outdoor spaces.<br>▪ Prepare water consumption calculations and water budget models supporting LEED and Estidama water efficiency credits.<br>Develop renewable energy generation assessments (PV, solar thermal) and advise on on-site and off-site renewable energy procurement strategies.<br>Environmental &amp; Regulatory Compliance<br>▪ Prepare Environmental Impact Assessments (EIA) and Environmental Management Plans (EMP) as required by local authority mandates.<br>▪ Advice on indoor environmental quality (IEQ) strategies: low-VOC materials, ventilation rates, acoustic performance, and biophilic design integration.<br>▪ Coordinate waste management frameworks, construction waste diversion plans, and operational waste strategies.<br>▪ Support climate risk and resilience assessments for infrastructure and masterplan projects.<br>Practice &amp; Business Development<br>▪ Contribute to business development by preparing technical sustainability proposals, fee estimates, and participating in client interviews.<br>▪ Represent the firm at sustainability forums, green building council events (USGBC, UKGBC, Emirates Green Building Council), and CPD sessions.<br>▪ Develop and maintain internal sustainability design guidelines, calculation templates, and credit compliance checklists.<br>▪ Mentor junior sustainability team members and embed a culture of sustainability across all building services disciplines.<br><strong>Qualifications:</strong><br>▪ Bachelor's degree in Mechanical Engineering, Architectural Engineering, Environmental Engineering, or Architecture with a strong sustainability focus.<br>▪ Master's degree in Sustainable Design, Environmental Engineering, or equivalent is advantageous.<br>▪ Minimum 8 years of experience in sustainability consultancy, with at least 4 years on projects in the Middle East.<br>▪ Track record of successfully achieving LEED Gold/Platinum, Estidama 2 Pearl or above, and/or BREEAM Very Good/Excellent on delivered projects.<br>▪ LEED AP BD+C (USGBC) required; WELL AP, BREEAM AP, or Estidama Accredited Professional are highly desirable.<br>▪ Chartered status (CEng, CEnv, or equivalent) is preferred.<br>Technical Skills<br>▪ Energy modelling: IES VE (advanced proficiency required), DesignBuilder, eQUEST, EnergyPlus.<br>▪ Daylighting &amp; thermal comfort: DIVA-for-Rhino, Climate Consultant, Ladybug Tools (Grasshopper/Rhino).<br>▪ Embodied carbon: One Click LCA, EC3 (Building Transparency), Tally.<br>▪ Certification portals: LEED Online, Arc platform, BREEAM Online, Estidama Pearl portal, Fitwel portal.<br>▪ BIM familiarity: Revit (sustainability data extraction), Navisworks; AutoCAD.<br>▪ Advanced MS Excel (energy dashboards, data analysis), PowerPoint (stakeholder presentations).<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>Work Location(s):United Arab Emirates-Dubai</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Job Type:</strong> <strong>Regular</strong><br><strong>Job Category:</strong> <strong>Architecture</strong></span> </div>

<p>We're Hiring – HR Executive | Sathayam Group | Umm Al Quwain, UAE Sathayam Group is looking for a motivated and experienced HR Executive to join our growing team in Umm Al Quwain, UAE. If you have a strong background in Human Resources, excellent communication skills, and are passionate about building a positive workplace culture, we'd love to hear from you. </p><p><strong>Desired Candidate Profile</strong></p><p> Key Requirements: ✅ Proven HR experience in the UAE ✅ Valid UAE Driving License (Mandatory) ✅ Strong knowledge of recruitment, employee relations, HR administration, and performance management ✅ English & Hindi (Mandatory) | Arabic is an added advantage</p>

Job Summary<br>The Senior Account Manager will play a central role in managing a high-profile government account, serving as a key coordinator across multiple workstreams, stakeholders, and communication priorities. This role requires a strategic communications professional who can oversee the delivery of integrated, bilingual (Arabic and English) communications programs, while ensuring alignment across internal teams, client stakeholders, and external partners.<br>The successful candidate will sit at the heart of account delivery—driving strategic advisory, reputation management, and end-to-end communications execution across multiple government pillars—while maintaining strong oversight of reporting, timelines, and deliverables.<br>Job Responsibilities<br>Account & Stakeholder Management<br>- Serve as a day-to-day lead on the account, managing client relationships and acting as a trusted advisor<br><br>- Coordinate closely with the client’s internal communications teams, leadership, and external stakeholders<br><br>- Act as the central point of coordination across multiple workstreams, teams, and verticals<br><br>- Collaborate with internal APCO teams (media relations, content, translation, monitoring)<br><br>Strategic Communications & Advisory<br>- Support the development and execution of integrated communications strategies<br><br>- Provide strategic advisory on policy, AI, media landscape, and narrative positioning<br><br>- Contribute to positioning Abu Dhabi as a global leader in AI-driven government<br><br>- Content Development & Messaging<br><br>- Oversee development of bilingual content including press releases, op-eds, and messaging frameworks<br><br>- Ensure consistency of messaging across stakeholders<br><br>- Media Relations & External Engagement<br><br>- Support execution of media engagement strategies across markets<br><br>- Coordinate press events, briefings, and roundtables<br><br>- Identify speaking opportunities and stakeholder engagements<br><br>Project Management & Reporting<br>- Oversee communications plans across government programs<br><br>- Manage timelines, deliverables, and reporting cycles<br><br>- Ensure accurate reporting on performance and outcomes<br><br>Reputation & Crisis<br>- Support reputation management initiatives<br><br>- Contribute to crisis communications readiness<br><br>- Oversee media monitoring and analysis<br><br>- Team Coordination<br><br>- Ensure quality control of deliverables<br><br>- Support junior team members and foster collaboration<br><br>Requirements<br>- 5+ years of experience in communications, public affairs, or client servicing<br><br>- Experience managing complex projects, ideally within government environments<br><br>- Strong understanding of media relations and communications strategy<br><br>- Bilingual proficiency in Arabic and English<br><br>- Strong stakeholder management skills<br><br>- Ability to manage multiple workstreams and deadlines<br><br>- Excellent writing, presentation, and analytical skills<br><br>- Bachelor’s degree in a relevant field<br><br>Careers at APCO<br>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an organized and approachable <strong>HR Executive </strong>to manage our company’s daily Human Resources operations. In this role, you will be responsible for the end-to-end recruitment process, employee onboarding, maintaining records, and serving as the primary point of contact for employee inquiries. The ideal candidate has great communication skills, a high level of confidentiality, and a solid understanding of basic HR functions.</p><br><p><strong>Key Responsibilities:-</strong></p><ul><li><p><strong>Recruitment:</strong> Post job ads, screen resumes, schedule and conduct initial interviews to find top talent.</p></li><li><p><strong>Onboarding:</strong> Manage the onboarding process for new hires, including orientation and setting up their company accounts.</p></li><li><p><strong>Record Management:</strong> Maintain accurate and up-to-date employee records, both physical and digital (in the HRIS/database).</p></li><li><p><strong>Employee Relations:</strong> Act as the first point of contact for employee questions regarding policies, benefits, and workplace concerns.</p></li><li><p><strong>Attendance &amp; Payroll Support:</strong> Track employee attendance, leave requests, and assist with monthly payroll preparation.</p></li><li><p><strong>Culture:</strong> Help organize team-building activities and promote a positive, healthy workplace environment.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Prior experience as an HR Executive, HR Assistant, or in a similar administrative role.</p></li><li><p>Strong understanding of general HR policies and local labor laws.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>High level of empathy, professionalism, and strict confidentiality.</p></li><li><p>Strong organizational skills and attention to detail.</p></li><li><p>Basic proficiency in Microsoft Office (Word, Excel) and familiarity with HR software.</p></li></ol><br><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary and benefits package.</p></li><li><p>A collaborative and supportive work environment.</p></li><li><p>Opportunities for professional growth and skill development.</p></li><li><p>UAE Employee Visa + Medical Insurance</p></li><li><p>6 Days Working</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Provide fluent Mandarin Chinese translation and interpretation for business meetings, client communications, and important documents, ensuring accuracy and cultural nuance.</li><li>Manage and organize complex travel arrangements, including flights, accommodations, and itineraries, for executives traveling to or from China.</li><li>Serve as a primary point of contact for Chinese clients and partners, fostering strong relationships and facilitating smooth communication.</li><li>Handle administrative tasks such as scheduling appointments, managing correspondence, and preparing reports in both English and Chinese.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Native or near-native fluency in Mandarin Chinese (written and spoken) is essential, alongside professional proficiency in English.</li><li>Bachelor's degree in Business Administration, International Relations, Linguistics, or a related field.</li><li>Minimum of 3-5 years of experience supporting executives in an administrative or assistant capacity, preferably in an international environment.</li><li>Demonstrated experience working with Chinese businesses, clients, or in a cross-cultural setting.</li></ul><p></p></section>

Find Your Shangri-La in Shangri-La<br><br>Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience.<br><br>About The Role<br><br>Shangri-La Dubai is seeking a creative, driven, and detail-oriented Marketing Executive to support the execution of integrated marketing and communications initiatives that strengthen the hotel's brand presence and drive business across rooms, restaurants, events, spa, and lifestyle experiences.<br><br>In this role, you will be involved in content creation, social media management, public relations, digital marketing, campaign execution, and brand activations. Working closely with internal teams and external partners, you will help bring the Shangri-La brand to life through engaging storytelling, innovative campaigns, and meaningful guest engagement across multiple channels.<br><br>Key Responsibilities<br><br> Develop engaging content for social media, digital platforms, email marketing, and promotional campaigns. Manage the hotel's social media channels, including content planning, community management, and performance monitoring. Support the planning and execution of integrated marketing campaigns, seasonal promotions, brand activations, and events. Coordinate marketing collateral, website updates, digital assets, and brand communications, ensuring consistency with Shangri-La brand standards. Assist with public relations initiatives by liaising with media, influencers, agencies, and strategic partners to maximise brand exposure. Support photoshoots, video productions, influencer visits, and content creation initiatives. Monitor campaign performance and prepare reports, presentations, and marketing insights to support business decisions. Work closely with internal departments to identify promotional opportunities and deliver impactful marketing initiatives. Stay informed on industry trends, emerging digital platforms, and competitor activities to recommend innovative marketing ideas. <br><br>About You<br><br> A passion for marketing, hospitality, branding, and digital communications. Previous experience in marketing, social media, content creation, public relations, or a related field, preferably within hospitality or luxury lifestyle brands. Strong copywriting, storytelling, and content creation skills with an eye for detail and creativity. Knowledge of social media platforms, digital marketing, and content management systems. Experience with design platforms such as Adobe Creative Suite or Canva, along with photo or video editing skills, is an advantage. Highly organised with the ability to manage multiple projects and meet deadlines in a fast-paced environment. Excellent communication and interpersonal skills with the confidence to collaborate across departments and with external stakeholders. Strong analytical mindset with the ability to interpret campaign performance and identify opportunities for improvement. Fluency in English is essential; additional languages are an advantage. <br><br>Why Join Us<br><br> A workplace that values your passion and supports self-realization and personal growth. Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive. <br><br>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.<br><br>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Education and Experience&nbsp;<br>• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Taking an Entrepreneurial Approach to Driving the Restaurant Business&nbsp;<br>Understands financial opportunities by surveying restaurant demand.<br>Partners with key individuals in the local community to assess opportunities.<br>Identifies and analyzes competitors.<br>Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.<br>Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.<br>Supports on-site/off-site public relations opportunities to promote the restaurant.<br>Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.<br>Serves as the primary point of contact for restaurant events.<br>Participates in local networking activities, which are often off-property, in support of the restaurant.<br>Managing Day-to-Day Restaurant Operations&nbsp;<br>Supervises and manages employees.<br>Understands employee positions well enough to perform duties in employees' absence.<br>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>Conducts daily "taste panels" to educate, drive sales and create sales goals.<br>Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.<br>Monitors compliance with all applicable laws and regulations.<br>Monitors adherence to liquor control policies and procedures.<br>Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>Monitors alcohol beverage service for compliance with local laws.<br>Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards.<br>Assists servers and hosts on the floor during meal periods and high demand times.<br>Advocates sound financial/business decision making.<br>Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.<br>Recognizes good quality products and presentations.<br>Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>Oversees the financial aspects of the department including purchasing and payment of invoices.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences&nbsp;<br>Provides services that are above and beyond for customer satisfaction and retention.<br>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>Empowers employees to provide excellent customer service.<br>Acts as the guest service role model for the restaurants.<br>Addresses guest problems and complaints.<br>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>Verifies corrective action is taken to continuously improve service results.<br>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing and Conducting Human Resource and Talent Management Activities&nbsp;<br>Actively participates in the hiring process to identify the right talent to support the outlet's concept.<br>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>Facilitates the fair and equal treatment of employees.<br>Strives to improve employee retention.<br>Monitors employee attendance of on-going training to understand guest expectations.<br>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>Strives to improve service performance.<br>Encourages recognition of employees across areas of responsibility.<br>Establishes guidelines so employees understand expectations and the work.<br>Utilizes interpersonal and communication skills to lead, influence, and encourage others.<br>Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.<br>Encourages and builds mutual trust, respect, and cooperation among team members.<br>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>Develops specific goals and plans to prioritize, organize, and accomplish own work.<br>Monitors and maintains the productivity level of employees.<br>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.<br>Provides work-related training, supervising, follow-up and hands-on management<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer.&nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.&nbsp;We are committed to non-discrimination on&nbsp;any&nbsp;protected&nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.<br><br>This role is responsible for helping to build brands and develop brand strategy for new and existing brands across Al Tayer Beauty (UAE & GCC). <br><br>This role will need to work and collaborate with our different business channels, helping to develop Trade/ Client experience proposition, vision, values, insights, competitive differentiation and target audience. <br><br>Brand development and budgeting is key skill in managing internal and external stakeholders. Managing the expectations and building strong relationships with the stakeholders is highly essential as you will be representing the department/ team, specially within the business and the externals. You will also work and align in close partnership with cross functional centralized departments and brand councils.<br><br> <br><br>Strategic Roles and Responsibilities<br><br> To ensure key performance indicators qualitative & quantitative are achieved successfully (sales target & profitability, people management, brand relationship, business expansion etc.). To develop & drive trade, strong skills in building brand agenda across the portfolios. Focus on brand expansion and the necessary skills to attract our target customers. Help to structure research requirements based on market trend & competitive analysis along the brand journey. Should be data driven, leveraging target customer and competitive analysis to understand and make strategic decisions. Should be able to analyze the collated data, CRM information, as this will help us to understand customer insights and brand positioning. Strong communication skills with trade growth in mind.<br> <br><br>Functional Roles and Responsibilities <br><br> Brand specialization with the purpose of strategic equities behind the brand, project character, and key differentiators with competition. Lead day to day relationship with internal & external stakeholders. Lead budget management for full year along inventory OTB and A&P allocation. Support all brand strategy requirements across the portfolio through development of new brands and any rebranding, working closely with the businesses. Support all brand research requirements (brand development, tracker, brand evaluation) and ensures follow through action plans on findings. Assist in development of School of strategic roll out vs initial expansion plan. Support all brand capability building curriculum and agenda for coaching requirements in organization of all in person and remote training modules, collection, tabulation, and presentation of attendee feedback with alignment with brand. Support maintenance of the brand intellectual property management with legal department. Able to organize and deploy full working engagement calendars/events/ PR and lead the way with operational execution. Able to simplify complex tasks/ assignments into simple and effective communication/ working tasks. Able to plan and organize and juggle multiple priorities driving multiple concurrent projects in an agile environment. Support maintenance of the brand intellectual contractual management with legal department. Support maintenance and management of a Brand Community Forum to discuss great brand work across business units, where the teams inspire each other with their work that has taken strategy into action and creates winning, innovative, and desirable brands that win hearts and minds of customers and drive customer lifetime value. Support maintenance of the brand intellectual contractual management with legal department.<br> <br><br>People Management Roles and Responsibilities<br><br> Guide and motivate subordinates to enhance performance and produce quality work. To identify key talent in the business and to ensure that a development plan is in place so that we are able to have a career pathway ready for the key seats in the business. Prepare business reports monthly /periodically for submission to the Head of Distribution as well as to the stakeholders to enable them monitor the brand image, and success of Trade plan, strategies, sales, inventory, and market intelligence. <br><br>Experience <br><br> 5-7 years in the relevant field within the Beauty industry Experience in the Beauty industry is essential Good knowledge of the strategic and financial indicators. Previous experience managing Profit & Loss Account. Strong written and verbal skills with the ability to simplify complex topics. Strong communication skills and well-balanced personality, a person who can engage and influence leaders in the Business. Ability to work in a diverse environment, strong planning skills and ability to manage and monitor performance. Familiar with GCC regional trends and insights, keeping a close eye on the brand trends. Strong understanding of culture and regional sensitivities.<br> <br><br>Languages<br><br> Fluent in English. Arabic/ French language is an advantage.

Position Summary Responsible to deliver high quality, efficient, individualized and technically excellent pastry preparation in accordance with Company Policies and strictly upholding any Public Health standards and towards a goal of achieving total guest satisfaction.<br>Reporting Structure1. Reporting to the Executive Chef, Executive Sous Chef and Pastry Chef.2. Subordinates – Assistant Pastry Chefs.<br>Responsibilities Prepare and deliver high-quality pastry items for breakfast, lunch, tea time, and dinner. Collaborate with the pastry team in producing desserts, pastries, and petit fours. Supervise pastry operations during meal services and act on behalf of the Pastry Chef when required. Check and oversee buffet setups, service stations, and presentation show plates. Prepare and coordinate special orders, events, and functions. Plan food production and submit requisitions based on anticipated guest counts. Collect and verify requisitioned items for accuracy. Ensure all pastry setups are completed on time and according to company standards. Maintain proper food storage, quality control, and waste prevention in compliance with company and public health standards. Practice cost-conscious production and minimize food waste, breakage, and wastage. Keep assigned workstations clean, organized, and fully prepared. Monitor and accommodate guest food allergies and dietary restrictions. Assist with inventory control and equipment audits within the galley department. Clean and maintain equipment and work areas according to public health regulations. Ensure continuous readiness for internal and external public health inspections. Follow and enforce strict food safety, sanitation, and public health practices. Monitor and record refrigerator temperatures as required by company procedures. Properly use, maintain, and report faulty equipment. Demonstrate strong cost, quality, and operational awareness. Support training, onboarding, and development of new team members. Address operational issues promptly and communicate concerns to supervisors. Attend training sessions and pursue continuous improvement. Comply with the company code of conduct, grooming, uniform, and appearance standards. Perform preventive maintenance and report significant issues to the Executive Chef and Executive Sous Chef. Adhere to company Standard Operating Procedures (SOPs). Deliver personalized guest service and create positive guest experiences. Maintain professional working relationships and effective people management across departments. Perform any additional duties assigned by management.<br>Education/Experience/Qualifications:1. Valid STCW95 certification.2. Minimum of 4 years experience in a similar position at an International 5 star establishment.3. Good knowledge of International cuisine.4. Knowledge and experience of Public Health policies and procedures.5. Ability to read, interpret and demonstrate culinary fundamentals.6. Physically and medically fit.<br>Language requirements:1. Excellent fluent English (verbal and written). English is the working and safety language on board Silversea vessels. This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members.<br>Physical Demands and Working Conditions:Required to stand, walk long distances, reaching and sitting. Repetitive motion of bending, going up and down stairs. Lifting or pushing of up to 50lbs. The position requires overtime work and irregular schedules. Works in all galley’s onboard the vessel with noise, light traffic and distracting environments.

Role Description This is a full-time remote role for a Human Resources Manager at SAC Habitat en Région Sud-Est. The Human Resources Manager will oversee the full employee lifecycle, including recruitment, onboarding, performance management, and offboarding. The role involves developing and implementing HR policies, supporting managers with workforce planning, and ensuring compliance with labor laws and internal guidelines. The Human Resources Manager will manage employee relations, handle conflict resolution, and promote a positive, inclusive work culture. Additional responsibilities include coordinating training and development initiatives, overseeing compensation and benefits administration, and preparing HR reports and metrics to support strategic decision-making.<br>Qualifications<br> Demonstrated experience in core HR functions such as recruitment, onboarding, performance management, and employee relations. Strong knowledge of employment law, HR compliance, and best practices in remote workforce management. Ability to design and implement HR policies, procedures, and frameworks that support organizational goals. Proficiency with HRIS tools, applicant tracking systems, and standard office software. Excellent communication, negotiation, and conflict-resolution skills, with the ability to build trust across all levels of the organization. Proven experience in training, coaching, and supporting managers and employees in their development. Analytical skills to interpret HR data, prepare reports, and recommend improvements based on key metrics. Bachelor’s degree in Human Resources, Business Administration, or a related field; professional HR certification is a plus. Experience in social housing, public service, or mission-driven organizations is beneficial. Ability to work independently in a remote environment, manage multiple priorities, and maintain confidentiality.

<p>Manage overall <strong>administration, operations, and support services</strong> across the company’s construction projects and offices.</p><p>Handle <strong>government authorities, PRO activities, visas, labour, immigration, licensing, and company registrations, renewals etc</strong>.</p><p>Manage <strong>office, camp, accommodation, transportation, security, facilities, and other general administration activities</strong>.</p><p>Coordinate with management, project teams, HR, finance, procurement, and external service providers for smooth operations.</p><p>Handle <strong>legal notices, labour disputes, government-related cases, and administrative disputes</strong> in coordination with legal consultants and management.</p><p>Manage relationships and coordination with <strong>UAE government departments, municipalities, police, free zones, and other authorities</strong>.</p><p>Ensure all <strong>company licences, permits, registrations, contracts, and statutory documents</strong> are valid and renewed on time.</p><p>Oversee <strong>company assets, vehicles, accommodation, camps, office facilities, and administrative budgets</strong>.</p><p>Manage <strong>PROs, admin staff, drivers, office support staff, security, and outsourced service providers</strong>.</p><p>Handle <strong>public relations, company representation, official correspondence, and external stakeholder coordination</strong> as required.</p><p>Develop and implement <strong>administration policies, procedures, controls, and cost-saving measures</strong> suitable for a construction contracting business.</p><p>Provide regular <strong>administration and operations reports to management</strong>, highlighting key issues, pending government/legal matters, costs, and required actions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>15+ years of UAE experience in <strong>Administration, PRO, Operations, and Government Relations</strong>, preferably with a construction/contracting company.</p></li><li><p>Strong knowledge of <strong>UAE labour, immigration, licensing, legal disputes, government procedures, and company compliance requirements</strong>.</p></li><li><p>Strong leadership, negotiation, problem-solving, and stakeholder management skills with the ability to independently handle overall administration matters.</p></li></ul>

Role Description This part-time HR Support Officer role at AF Fluvial Conseil is a hybrid position based in Dubai, with a mix of office work and work-from-home flexibility. The HR Support Officer will assist with day-to-day human resources operations, including maintaining employee records, supporting recruitment activities, and coordinating onboarding and offboarding processes. Responsibilities include drafting and updating job descriptions, preparing HR documentation, and supporting the implementation of HR policies and procedures. The role also involves responding to employee queries, assisting with employee relations matters, and helping ensure compliance with local labor regulations and internal standards. The HR Support Officer will collaborate with management and team members to support a positive, inclusive, and efficient work environment.<br>Qualifications<br> Solid understanding of Human Resources (HR) and HR Management, with experience supporting HR operations. Knowledge of HR Policies and ability to assist in their implementation and compliance. Experience in Employee Relations, including handling employee queries and supporting a respectful workplace. Ability to develop, review, and maintain clear and accurate Job Description Development documentation. Strong organizational and administrative skills, with attention to detail and accuracy. Effective written and verbal communication skills in English; additional languages are an advantage. Proficiency with HR information systems and standard office software (e.g., MS Office, spreadsheets, HRIS tools). Ability to work independently and collaboratively in a hybrid setup, managing time and priorities effectively. Prior experience in an HR support or HR assistant role is preferred. Relevant diploma or degree in Human Resources, Business Administration, or a related field is beneficial.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Marketing Manager, Brand, Middle East</strong></p><br><br> <p><strong>Location:</strong> Dubai, UAE</p><br><br> <p><em><strong><u>Term: Please note this role is a 6 month fixed term contract.</u></strong></em></p><br><br> <strong>About the team</strong> <p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Brand &amp; Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design, we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand.</p><br><br> <strong>About the role</strong> <p>We are looking for an experienced Marketing Manager to join our Middle East Marketing team at Deliveroo. Based in the UAE, this role covers marketing projects and campaign management across the Middle East, with a focus on the UAE and Kuwait. In this role, you will be at the heart of bringing our local marketing initiatives and campaigns to life, from initial brief through to delivery, ensuring we show up consistently and compellingly across every channel and market.</p><br><br> <p>Reporting into the Marketing team lead, you will be responsible for coordinating and executing integrated marketing campaigns and projects across the UAE and Kuwait that connect emotionally with our customers and strengthen Deliveroo’s position as a loved, trusted brand. This is a high-impact role for a marketer who is comfortable wearing multiple hats. You will own projects end-to-end, setting the pace, aligning contributors, and making sure delivery happens across a full breadth of marketing initiatives. It requires a balance of creative sensibility, strong project management skills, and a data-driven mindset to continuously improve how we show up in the world.</p><br><br> <strong>What you’ll be doing</strong> <ul> <li> <p><strong>Planning &amp; Execution:</strong> Own the end-to-end delivery of marketing projects and campaigns, acting as the project lead who sets timelines, aligns contributors, and drives accountability across teams to ensure initiatives and campaigns land on time, on budget, and to the highest creative standard.</p><br><br> </li> <li> <p><strong>Integrated Campaign Coordination</strong>: Work cross-functionally with media, CRM, social, PR/comms, and central vertical and marketing teams to plan and execute local brand campaigns across the UAE and Middle East, ensuring consistent and effective activation across all channels (ATL, OOH, digital, social, in-app).</p><br><br> </li> <li> <p><strong>Briefing &amp; Stakeholder Management:</strong> Write clear, insight-led creative briefs and manage the feedback and approval process with internal creative teams and external agencies, championing the work while staying aligned to marketing goals and brand guidelines.</p><br><br> </li> <li> <p><strong>Performance Tracking &amp; Reporting:</strong> Track campaign KPIs, compile post-campaign reports, and translate learnings into clear recommendations to improve future brand activity.</p><br><br> </li> <li> <p><strong>Budget &amp; Timeline Management</strong>: Own and track campaign budgets and delivery timelines, flagging risks proactively and ensuring efficient use of marketing spend.</p><br><br> </li> <li> <p><strong>Market &amp; Competitor Intelligence</strong>: Stay informed on market trends, competitor campaigns, and cultural moments, using insights to inform creative strategy and identify brand-building opportunities.</p><br><br> </li> <li> <p><strong>Stakeholder Management:</strong> Act as the connective tissue across workstreams, building strong relationships with local and central teams, agencies, and partners, and ensuring all contributors are clear on priorities, timelines, and what is expected of them to drive campaigns forward.</p><br><br> </li> </ul> <strong>What you’ll need to thrive</strong> <ul> <li> <p>Minimum 6-8 years of experience in brand marketing, campaign and project management, or a related marketing discipline, ideally in tech</p><br><br> </li> <li> <p>Proven experience managing integrated brand campaigns end-to-end, ideally across multiple channels and markets</p><br><br> </li> <li> <p>A strong eye for creative quality combined with the ability to give clear, constructive feedback to agencies and internal teams</p><br><br> </li> <li> <p>Excellent project management skills: you’re highly organised, detail-oriented, and able to manage multiple workstreams simultaneously without dropping the ball</p><br><br> </li> <li> <p>Analytically minded: comfortable pulling and interpreting campaign performance data to develop actionable insights</p><br><br> </li> <li> <p>Strong interpersonal and communication skills, with the ability to work effectively across cross-functional teams and senior stakeholders</p><br><br> </li> <li> <p>A self-starter attitude: you take ownership, move quickly, and find ways to make things happen in a fast-paced, matrixed environment</p><br><br> </li> <li> <p>A natural project owner: equally at home driving a brand campaign as a partner activation, a tentpole seasonal moment, or a cross-functional commercial initiative, bringing the same clarity, rigour, and drive to every brief you pick up</p><br><br> </li> <li> <p>Familiarity with the UAE and Kuwait markets, including an understanding of local consumer behaviour, cultural moments (i.e. Ramadan, Eid, National Days), and the competitive landscape in both markets</p><br><br> </li> </ul> <p><em><strong><u>Term: Please note this role is a 6 month fixed term contract.</u></strong></em></p><br><br> <br> <strong>Why Deliveroo</strong> <p>Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.</p><br><br> <p>We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.</p><br><br> <br> <strong>Workplace &amp; Benefits</strong> <p>At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.</p><br><br> <br> <strong>Diversity</strong> <p>At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.</p><br><br> <p>We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</p><br><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily housekeeping operations to ensure rooms and public areas meet established cleanliness standards, fostering a welcoming environment for guests.</li><li>Conduct regular inspections of guest rooms and facilities to identify areas needing improvement and implement corrective actions promptly.</li><li>Manage and train housekeeping staff, providing guidance on best practices and ensuring adherence to safety protocols and company policies.</li><li>Develop and implement effective cleaning schedules and routines, optimizing staff efficiency while maintaining high standards of cleanliness.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; additional certification in hospitality management is a plus.</li><li>Minimum of 3-5 years of experience in housekeeping, with at least 1 year in a supervisory role within a hotel or similar environment.</li><li>Proficient in cleaning techniques and equipment, with a strong understanding of health and safety regulations in the hospitality industry.</li><li>Fluency in English; proficiency in a second language is highly desirable to enhance guest communication.</li></ul><p></p></section>

Job Description<br><br>The Marketing Coordinator will oversee the planning and execution of marketing campaigns designed to promote the firm's services. Your responsibilities include content creation, social media management, event coordination, and tracking campaign performance. You will collaborate with the legal and business development teams to ensure that messaging aligns with the firm's branding and objectives. This role requires creativity, attention to detail, and a passion for storytelling. If you enjoy crafting impactful campaigns and analyzing their success, this role is for you.<br><br>Job responsibilities<br><br>Develop and implement marketing campaigns across digital and traditional platforms. Manage the company's social media accounts and content calendar. Monitor and analyze campaign performance metrics. Coordinate marketing materials and events with external vendors. Assist in creating content such as blogs, newsletters, and press releases. Maintain the brand's voice and identity across all communications.<br><br>Qualifications<br><br>Bachelor’s degree in Marketing, Communications, or related field.2+ years of experience in marketing or public relations. Creative thinking and attention to detail. Experience with marketing tools and analytics software (e.g., Google Analytics). Strong writing and editing skills.<br><br>Other Benefits<br><br>Paid attendance at marketing seminars and conferences. Access to premium design and marketing software. Incentives for achieving campaign milestones.

We are partnering with a leading group in Abu Dhabi to appoint a Corporate Communications Manager.<br>This is an excellent opportunity for a communications professional with experience across both internal and external communications to join a high-profile corporate environment and help shape messaging across a diverse portfolio of businesses and stakeholders<br>. Key Responsibilities Support the development and execution of corporate communications strategies Manage internal and external communications initiatives across the organization Draft and review press releases, leadership communications, speeches, presentations, and corporate messaging Collaborate with senior stakeholders to ensure consistent and effective communications Support media relations activities and reputation management initiative Develop engaging internal communications campaigns to strengthen employee engagement and alignment Monitor communications performance and provide recommendations for continuous improvement<br>Requirements6–8 years of experience in corporate communications, strategic communications, public relations, or related fields Experience within a professional services environment, corporate advisory firm, consultancy, or communications agency is highly preferred Strong experience across both internal and external communications Excellent writing, editing, and stakeholder management skills Excellent English communication skills are essential Arabic language skills are advantageous but not required Currently based in Abu Dhabi or open to working from Abu Dhabi on a full-time basis

<p><h4>Preferred profile</h4> <p>The ideal candidate is a passionate culinary leader with a strong fine dining pedigree, proven Michelin-level standards, and a successful history of operating a premium grill. The candidate must be highly guest-centric, commercially minded, and capable of elevating Stratos Restaurant's reputation as one of the region's leading upscale grill destinations.</p> <h4>Candidate requirements</h4> <ul> <li>Minimum of 2 years of proven experience as Chef De Cuisine or Head Chef successfully leading a high-end grill operation with demonstrated commercial success.</li> <li>Proven experience working in a Michelin-starred restaurant or Michelin Guide-recognized fine dining establishment.</li> <li>Minimum 6–8 years of progressive culinary leadership experience within luxury hotels, fine dining restaurants, or renowned international restaurant groups.</li> </ul> <h4>Guest experience & public relations</h4> <ul> <li>Act as a visible culinary ambassador for Stratos Restaurant, regularly interacting with guests and VIPs.</li> <li>Possess excellent communication and public relations skills, with the ability to build relationships with guests, hotel leadership, media representatives, and key stakeholders.</li> <li>Handle guest feedback professionally and proactively, ensuring service recovery where required and continuously improving the overall dining experience.</li> </ul> <h4>Operational responsibilities</h4> <ul> <li>Lead and oversee all kitchen operations, ensuring the highest standards of food preparation, presentation, hygiene, and consistency.</li> <li>Develop and execute innovative grill-themed menus, seasonal promotions, and signature dishes while maintaining the restaurant's identity as a premier dining destination.</li> <li>Manage all culinary staffing requirements, including recruitment, training, performance management, succession planning, and team development.</li> <li>Maintain full compliance with UAE food safety regulations, HACCP standards, sanitation procedures, and company policies.</li> <li>Foster a culture of excellence, accountability, teamwork, and continuous improvement throughout the culinary brigade.</li> <li>Excellent command of English; additional languages are advantageous.</li> </ul> <h4>About Le Méridien</h4> <p>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savoring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savor the destination. We provide authentic, chic, and memorable service along with experiences that inspire guests to savor the good life.</p> <p>We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien.</p> <p>In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p>• Response to clients' inquiries through calls, whatsapp, emails and in person. • Provide knowledgeable answers to questions about products, pricing, and services. • Qualify the received leads/inquires and assign them to the right consultant accordingly. • Build sustainable relationships and trust with the customers through open and interactive communication. • Follow communications policies and procedures set by the company. • Keep records of all clients’ interactions and update the CRM System accurately. • Coordinate with the internal departments to ensure meeting client’s needs. • Follow up with the clients on regular basis to ensure satisfaction.</p><p>• At least 2 years of experience in Customer Support, Call Center, Client Relations, or related field. • Excellent phone etiquette and excellent verbal, written, and interpersonal skills • Ability to multi-task, organize, and prioritize work • Strong analytical and comprehension skills. • Good communication skills.</p>

About the Role We are seeking a highly organized and strategic Program Manager – Freezone Council to lead cross-functional initiatives, coordinate with government entities and Free Zones, and ensure the successful execution of strategic projects. This role serves as the central point of coordination between the Freezone Council, internal stakeholders, regulatory authorities, and external partners to drive operational excellence, policy implementation, and organizational transformation. The ideal candidate has strong experience in project/program management, stakeholder engagement, government relations, policy implementation, and strategic operations within the UAE public or semi-government sector.<br>Key Responsibilities Strategic Program & Project Management Lead and manage strategic initiatives from planning through execution while ensuring projects are delivered on time, within scope, and aligned with organizational objectives. Develop project roadmaps, implementation plans, milestones, and performance indicators. Monitor project progress, identify risks, and implement mitigation strategies. Coordinate cross-functional teams to ensure seamless project execution. Stakeholder & Government Relations Act as the primary liaison between the Freezone Council, government authorities, regulatory bodies, and Free Zones across the UAE. Build and maintain strong working relationships with key stakeholders. Facilitate communication, collaboration, and alignment among internal and external partners. Coordinate meetings, workshops, committees, and executive forums. Operations & Governance Oversee the daily coordination of council operations and strategic initiatives. Develop, review, and implement policies, procedures, and governance frameworks. Ensure compliance with government regulations and organizational standards. Maintain documentation, records, databases, and governance reports. Policy Development & Process Improvement Review government resolutions, regulations, and strategic directives. Lead policy implementation across participating Free Zones. Recommend process improvements and operational efficiencies. Benchmark against international best practices to improve organizational effectiveness. Customer Experience & Service Excellence Support initiatives focused on customer journey mapping and service excellence. Analyze customer feedback, complaints, and service performance. Recommend improvements to enhance customer satisfaction and operational efficiency. Quality Assurance & Assessment Coordinate organizational assessments, audits, and quality reviews. Develop assessment methodologies and evaluation criteria. Conduct site visits and monitor implementation of improvement initiatives. Reporting & Executive Support Prepare executive dashboards, presentations, and Board reports. Present project updates, risks, recommendations, and strategic insights to senior leadership. Ensure timely submission of operational and performance reports. Continuous Improvement Identify opportunities to improve systems, processes, and governance. Promote innovation, operational excellence, and best practices across the organization. Qualifications Bachelor's degree in Business Administration, Public Administration, Project Management, Management, or a related discipline. Master's degree is an advantage. PMP, PRINCE2, Lean Six Sigma, or equivalent project management certification is preferred. Experience7–10 years of experience in Program Management, Project Management, Government Relations, Strategy, or Operations. Experience working within a UAE Government, Semi-Government, Regulatory Authority, or Free Zone organization is highly preferred. Proven experience managing complex cross-functional projects. Experience developing policies, governance frameworks, and strategic initiatives. Strong exposure to stakeholder management and executive reporting. Skills & Competencies Technical Skills Program & Project Management Strategic Planning Stakeholder Management Government Relations Policy Development Risk Management Process Improvement Governance & Compliance Performance Reporting Microsoft Office Suite (Advanced Power Point & Excel) Core Competencies Strategic Thinking Leadership & Influencing Skills Excellent Communication & Presentation Skills Relationship Building Negotiation & Conflict Resolution Analytical & Problem-Solving Skills Organizational & Time Management Attention to Detail Ability to manage multiple priorities in a fast-paced environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: 21/07/2026&nbsp;<br> Number of positions: 1<br> Recruiter name:&nbsp;Fatma Alharthi&nbsp;<br> Reference number: 72105&nbsp;<br> Workplace Type:&nbsp;</p><br> <p>Mediclinic Dubai Mall&nbsp;| Dubai | United Arab Emirates</p><br> <b>MAIN PURPOSE OF JOB</b> <br><p><span>To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role</span></p><br> <br><br><b>KEY RESPONSIBILITY AREAS</b> <br><ol> <li><span>To effectively and efficiently manage the patient appointment scheduling and registration process</span></li> <li><span>To effectively and efficiently manage the medical insurance process and other related tasks</span></li> <li><span>Effectively manage the billing and cash up process</span></li> <li><span>To consistently meet customer service expectations by improving the quality of patient service</span></li> </ol> <br><br><b>REQUIRED EDUCATION</b> <br><p>Essential:&nbsp; <span>Completed secondary school education (Grade 12)</span></p><br> <p><span>Desired:&nbsp; </span><span><span><span>Tertiary Diploma or Bachelor’s Degree&nbsp;preferably within the fields of medical science, finance / accounting</span></span></span></p><br> <br><br><b>REQUIRED EXPERIENCE</b> <br><p>Essential:&nbsp; <span>2-3 Years’ experience in a customer services role, preferably in the healthcare industry</span></p><br> <p><span>Desired:&nbsp; Experience in a Contact Centre or Healthcare environment</span></p><br> <br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Computer literacy and proficiency in MS Office applications </li><li>CRM (customer relations management) software applications </li><li>Hospital information systems </li><li>Knowledge of company policies and emergency codes </li><li>Knowledge of medical insurance terminologies and process </li><li>Medical terminology and procedures </li><li>Numerical literacy </li><li>Patient scheduling and registration processes </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>