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At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.<br><br>This role is responsible for helping to build brands and develop brand strategy for new and existing brands across Al Tayer Beauty (UAE & GCC). <br><br>This role will need to work and collaborate with our different business channels, helping to develop Trade/ Client experience proposition, vision, values, insights, competitive differentiation and target audience. <br><br>Brand development and budgeting is key skill in managing internal and external stakeholders. Managing the expectations and building strong relationships with the stakeholders is highly essential as you will be representing the department/ team, specially within the business and the externals. You will also work and align in close partnership with cross functional centralized departments and brand councils.<br><br> <br><br>Strategic Roles and Responsibilities<br><br> To ensure key performance indicators qualitative & quantitative are achieved successfully (sales target & profitability, people management, brand relationship, business expansion etc.). To develop & drive trade, strong skills in building brand agenda across the portfolios. Focus on brand expansion and the necessary skills to attract our target customers. Help to structure research requirements based on market trend & competitive analysis along the brand journey. Should be data driven, leveraging target customer and competitive analysis to understand and make strategic decisions. Should be able to analyze the collated data, CRM information, as this will help us to understand customer insights and brand positioning. Strong communication skills with trade growth in mind.<br> <br><br>Functional Roles and Responsibilities <br><br> Brand specialization with the purpose of strategic equities behind the brand, project character, and key differentiators with competition. Lead day to day relationship with internal & external stakeholders. Lead budget management for full year along inventory OTB and A&P allocation. Support all brand strategy requirements across the portfolio through development of new brands and any rebranding, working closely with the businesses. Support all brand research requirements (brand development, tracker, brand evaluation) and ensures follow through action plans on findings. Assist in development of School of strategic roll out vs initial expansion plan. Support all brand capability building curriculum and agenda for coaching requirements in organization of all in person and remote training modules, collection, tabulation, and presentation of attendee feedback with alignment with brand. Support maintenance of the brand intellectual property management with legal department. Able to organize and deploy full working engagement calendars/events/ PR and lead the way with operational execution. Able to simplify complex tasks/ assignments into simple and effective communication/ working tasks. Able to plan and organize and juggle multiple priorities driving multiple concurrent projects in an agile environment. Support maintenance of the brand intellectual contractual management with legal department. Support maintenance and management of a Brand Community Forum to discuss great brand work across business units, where the teams inspire each other with their work that has taken strategy into action and creates winning, innovative, and desirable brands that win hearts and minds of customers and drive customer lifetime value. Support maintenance of the brand intellectual contractual management with legal department.<br> <br><br>People Management Roles and Responsibilities<br><br> Guide and motivate subordinates to enhance performance and produce quality work. To identify key talent in the business and to ensure that a development plan is in place so that we are able to have a career pathway ready for the key seats in the business. Prepare business reports monthly /periodically for submission to the Head of Distribution as well as to the stakeholders to enable them monitor the brand image, and success of Trade plan, strategies, sales, inventory, and market intelligence. <br><br>Experience <br><br> 5-7 years in the relevant field within the Beauty industry Experience in the Beauty industry is essential Good knowledge of the strategic and financial indicators. Previous experience managing Profit & Loss Account. Strong written and verbal skills with the ability to simplify complex topics. Strong communication skills and well-balanced personality, a person who can engage and influence leaders in the Business. Ability to work in a diverse environment, strong planning skills and ability to manage and monitor performance. Familiar with GCC regional trends and insights, keeping a close eye on the brand trends. Strong understanding of culture and regional sensitivities.<br> <br><br>Languages<br><br> Fluent in English. Arabic/ French language is an advantage.
Context of the Role<br><br>We are seeking a highly strategic, commercially-minded Senior Corporate Finance Professional to join our global finance organization. This is a high-impact, visible, and senior individual contributor role that will be instrumental in shaping our long-term financial strategy, driving complex financial modeling, and leading critical investor relations activities.<br><br>This role is designed for a rigorous, analytical thinker who thrives in a fast-paced fintech environment. You will act as a trusted advisor to the executive leadership team, providing data-driven insights that influence pivotal business decisions, M&A evaluations, and capital allocation strategies.<br><br>What You’ll Do<br><br>Strategy & Business Planning<br><br>Partner directly with the C-suite and executive leadership to define and refine Ezras’ long-term corporate strategy, financial goals, and operational metrics. Evaluate strategic growth opportunities, including M&A targets, joint ventures, new market entries, and product expansions. Act as a strategic sounding board for business leaders, driving alignment between finance, commercial, product, and operations teams to accelerate revenue growth and profitability.<br><br>Advanced Financial Modeling & Analytics<br><br>Build, maintain, and own complex, dynamic financial models from scratch to forecast corporate performance, evaluate investment ROI, and support capital allocation decisions. Conduct deep-dive scenario analysis, stress testing, and unit economic modeling to guide pricing strategies, product profitability, and FX/Treasury impact. Translate massive, complex data sets into clear, actionable insights and polished presentations for the Executive Team and Board of Directors.<br><br>Investor Relations & Capital Markets<br><br>Act as a key liaison between Ezra and our existing/prospective investors, ensuring clear, consistent, and compelling communication of our financial narrative and business strategy. Lead the preparation of high-quality investor materials, including pitch decks, board packages, financial tear sheets, and management discussion & analysis (MD&A) reports. Support future fundraising, debt financing, and potential capital market activities by preparing data rooms, managing rigorous due diligence processes, and coordinating with external advisors.<br><br>About You (Requirements)<br><br>At least 8 to 10 years of progressive, rigorous experience, primarily within top-tier Investment Banking, Tier-1 Management Consulting (MBB), or Private Equity, followed by highly strategic Corporate Finance/FP&A experience at a fast-growing tech/fintech company. Deep understanding of the technology and financial services sectors; specific knowledge of Fin Tech, Saa S, or global payments (cross-border, FX, treasury) is highly advantageous. Exceptional financial modeling capabilities. You must be completely comfortable building and dissecting complex models independently. Exceptional verbal and written communication skills A true "full-stack" finance professional—comfortable operating at a highly strategic level in boardroom conversations, while being perfectly willing to roll up your sleeves and execute the detailed analytical work independently.<br><br>Required Qualifications & Certifications<br><br>Education: Bachelor’s degree in Finance, Economics, Accounting, Mathematics, or a highly quantitative field from a top-tier university. Advanced Degree: A Master of Business Administration (MBA) from a leading, globally recognized business school is strongly preferred. Professional Certifications:CFA (Chartered Financial Analyst) designation is highly desirable. CPA (Certified Public Accountant), CA (Chartered Accountant), or equivalent accounting qualification is a strong plus. Advanced Financial Modeling certifications (e.g., FMVA) are a bonus.<br>Company Overview<br><br>Ezra provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. Ezra supports 24 operations in 23 countries, across Africa, the Middle East and Asia. Our key office locations are in Nairobi, Kenya and Dubai, UAE.<br><br>Our flagship products are Airtime Credit Services (ACS), Nano and BNPL.<br><br>ACS is an airtime or data advance offered to prepaid mobile subscribers at the point of low credit. Nano is a micro cash advance offered to mobile wallet users on demand. BNPL facilitates payment installments for products and services <br><br>As a Fin Tech company, our business is entirely technology and data driven, from determining subscriber eligibility, generating relevant offers, managing risk, loan issuance, recovery, optimizing performance and reporting, reconciliation and billing.<br><br>Each day we process approximately 21M loan requests and 1.4 TB of data across our markets. This process needs to be robust, reliable and secure.<br><br>But it doesn’t end there. We’re exploring new ways of using our platform and transactional data to improve our products and develop new product opportunities.
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<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About Dubai Holding Real Estate:Dubai Holding’s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai’s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centers, mosques, schools, supermarkets and landscaping. About the Job:Review tender documents, scope of works, check the feasibility for qualification, financial criteria, prepare presentations, risk matrix and information and seek approval for bidding as per DHRE’s strategic framework. Provide contractual and administration support to the pre-contract team and section head in reviewing JR’s (Job Requisitions), drafting SoI’s (Solicitation of Interest) and award recommendation reports. Prepare technical & commercial bids as per the tender requirements and Rate Analysis with logical risk factor pricing and tender review information in-order to ensure methodology, pricing and margin contingency are adequately adhered to. Liaise with different departments to answer all tender queries and to close all PTC’s (pricing terms and conditions) in an efficient manner; including Risk/Legal department to ensure efficient execution of Contracts. Work closely with Estimation team/Cost consultants to obtain most cost-efficient bids and ensure compliance with budget. Develop standard documentation/forms and internal policies and procedures related to tendering as per department guidelines and implement and maintain Quality Assurance system to ensure the accuracy and completeness of the documents. Maintain log of all live tender packages for review by the section head before release. Prepare and submit requested / periodic reports on tenders /bids to senior management as requested. Participate in final negotiations, liaise with legal & risk department on deviations with standard contracts, propose amendments for discussions and facilitate to reach agreement amongst stakeholders. In charge and lead contract document compilation by coordinating with relevant stakeholders (internal and external), and ensure all documents are compiled in an organized manner and on time. Support section head in developing, monitoring compliance with the policies and procedures for the overall department. About You:Bachelor’s Degree in Supply Chain Management or related field CIPS (Chartered Institute of Procurement & Supply), PMP (Project Management Professional) certification – preferred Minimum 4-6 years’ experience in preparing Cost estimates (preferable for Middle East). Be able to write technical documents, such as RFPs, RFIs, and RFQs, clearly and effectively. FIDIC (The International Federation of Consulting Engineers) knowledge on Tendering Proficiency in relevant software and tools, including Microsoft Office suite, Project management and relevant tendering software. Manage costs effectively, including estimating project costs/ budgets and analyzing vendor quotes. Thorough understanding of Construction technology Demonstrated skills in building and maintaining strong relationships with internal and external stakeholders/Vendors Effective team management and leadership skills Exceptional communication and interpersonal skill Excellent analytical skills Proficient negotiation abilities About the Benefits:At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
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Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for. <p><b>About Us</b></p><br> <p>At PwC Middle East, we help organisations build trust and reinvent, so they can turn complexity into competitive advantage. As the Middle East redefines growth through ambitious initiatives, we’re proud to stand alongside governments and businesses shaping the future. Disruption is constant, but so is opportunity. From advancing the energy transition and accelerating AI innovation to reimagining sports, culture, and tourism, the Middle East is driving transformation on a global scale. With abundant natural, financial, and cognitive capital, the Middle East is not just adapting to change, it is defining new global standards.</p><br> <p>We are a tech-forward and people-empowered community of solvers, more than 12,000 strong across the region, bringing together human ingenuity, deep industry experience, and technology innovation. Across Strategy&, Advisory, Consulting, Tax, and Assurance, we help clients sustain and accelerate momentum, delivering outcomes that matter.</p><br> <p><b>Line of Service Overview</b></p><br> <p>The Middle East region is transforming—and faster than ever before. We help businesses and families navigate increasing tax and legal complexity and risk to drive sustained outcomes by empowering them to make informed business decisions, while meeting their tax responsibilities.</p><br> <p><b>Business Unit Overview</b></p><br> <p>The International Private Wealth & Family Office ("IPW & FO") team within International Tax Services / Mergers & Acquisitions business unit is the market leader in the Middle East for international wealth structuring, family office and private capital advisory services. The team advises GCC's wealthiest families, as well as hundreds of international families, on wealth structuring, family office setup, governance, succession planning and asset protection. The team also regularly advises government entities across the GCC in the context of the design of HNWI and family office attraction programmes.</p><br> <p>Our services encompass owners' strategy and governance design, wealth and tax structuring (including trusts, foundations, limited partnerships and holding companies), family office setup and licensing, corporate and family governance frameworks, succession planning, and asset protection solutions. The team provides 360° capabilities for individuals and family offices, offering a tailored, bespoke service to every client.</p><br> <p>The IPW & FO team is an award-winning practice, having been recognised at the WealthBriefing MENA Awards in 2022, 2023, 2024 and 2025 for categories including Best Tax Team Servicing Private Clients, Best Estate Planning Service, Best Family Office Advisory Service and Best Tax & Accountancy Team.</p><br> <p><b>How You’ll Contribute</b></p><br> <p>As a Manager within the IPW & FO team under ITS/M&A, you will play a key role in delivering high-quality advisory and structuring services to private clients and family offices from Central and Eastern Europe and the CIS. You will work on sophisticated cross-border engagements, collaborating closely with Partners, Directors, and multidisciplinary teams across the Middle East and the wider PwC international network.</p><br> <p><b>Responsibilities include:</b></p><br> <ul><li>Advising HNW/UHNW clients and family offices from Central and Eastern Europe and the CIS on international tax planning and wealth structuring, asset protection, succession planning, family office setup and governance solutions</li><li>Managing and reviewing deliverables across private client advisory and structuring engagements, including feasibility assessments, comparative structural analyses and implementation support</li><li>Acting as a primary point of contact for private clients and internal stakeholders on IPW & FO matters</li><li>Supporting the design and implementation of ownership structures using vehicles such as trusts, foundations, holding companies and limited partnerships across jurisdictions</li><li>Advising on family office setup and licensing, including regulatory considerations across UAE free zones and international jurisdictions</li><li>Supporting owners' strategy processes, family governance workshops and the development of family constitutions.</li><li>Collaborating with ITS/M&A teams to support transactions, restructurings and post-deal integration activities</li><li>Coaching and developing team members, ensuring quality delivery, consistency and effective knowledge sharing</li><li>Working closely with PwC global network teams on multi-jurisdictional private client engagements</li><li>Contributing to thought leadership, internal training and proposal development within the IPW & FO practice</li></ul> <p><b>What You’ll Bring</b></p><br> <ul><li>5–6 years of PQE, with demonstrable experience in international tax, private wealth structuring, asset protection and succession planning, ideally involving HNW/UHNW individuals and family offices; experience within an international law firm environment as an advantage.</li><li>Familiarity with fiduciary structures (trusts and foundations), corporate holding structures and the legal and tax considerations relevant to international wealth planning as an advantage.</li><li>At least 2–3 years of experience independently managing cross-border projects, client relationships and junior team members within an international professional services or single-family or multi-family office environment.</li><li>Full professional proficiency in English (CEFR C1–C2 or equivalent professional proficiency) and Russian, including the ability to advise and draft in both languages in a professional legal/tax context; additional language capabilities (including French, Arabic) as an advantage.</li><li>Strong academic credentials from a leading law school (including MSU, HSE, MGIMO, VAVT), preferably with exposure to Russian/CIS legal systems or from a leading equivalent law school in another country.</li><li>A Tax LL.M. or ADIT from a leading institution (e.g. NYU, WU Vienna, Leiden or equivalent) as an advantage.</li><li>UK Solicitor qualification (SQE) or New York Bar admission as a plus.</li><li>STEP membership and willingness to pursue TEP qualification as an advantage.</li><li>UAE Corporate Tax qualification/diploma and familiarity with the UAE/GCC tax landscape, including knowledge of UAE free zone and family office regulatory frameworks (DIFC, ADGM, DMCC, DWTC) as an advantage.</li></ul> <p><b>How You’ll Make a Difference</b></p><br> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p><br> <p><b>Why You’ll Love Working at PwC</b></p><br> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East. </p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
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Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.<br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.</p><br><p>Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced and commercially astute Senior Contracts Manager to join Turner and Townsend's Contract Services Team in Dubai, United Arab Emirates. With a 'can do' attitude and results-oriented approach, you will deliver best-in-class contract management, claims management, and dispute resolution services across the region. You will support our Subject Matter Experts in providing strategic consultancy advice to clients on live contracts and projects, whilst contributing to the growth of our high-performing Contract Services division.</p><br><p>Key Responsibilities:</p><br><ul><li>Provide expert contract management and consultancy services across a variety of construction sectors and project types, demonstrating hands-on experience with standard forms of contract including FIDIC and other recognised contract suites</li><li>Develop and implement comprehensive contract administration strategies, managing contract development, pre-contract and post-contract requirements from award through completion, including take-over of works and final assessment</li><li>Review and approve contractor and subcontractor submissions for compliance with primary contract requirements, whilst establishing and implementing contractor and consultant performance management frameworks</li><li>Lead contractual negotiations and provide strategic commercial guidance to project managers, services managers, and programme directors, managing relationships proactively to identify optimisation opportunities</li><li>Specialise in claims management and dispute resolution services, including compiling comprehensive claim reports, undertaking performance forensics analysis, and supporting arbitration and/or litigation processes</li><li>Apply methodical analytical skills to dispute avoidance and resolution, demonstrating a flexible and adaptable approach to service delivery under challenging scenarios on projects in distress</li><li>Provide confident client-facing consultancy support with strong presentational skills, communicating complex contractual and commercial information clearly to diverse stakeholders</li></ul><br>Qualifications<br><p>**Required Experience:**</p><br><ul><li>15+ years of post-graduate progressive experience in contract administration and management within major civil and infrastructure projects</li><li>Substantial hands-on experience with international contracting mechanisms, particularly FIDIC suite of contracts and other recognised standard forms</li><li>Proven expertise in claims management and dispute resolution across complex, multi-party contracts</li><li>Demonstrated track record administrating multiple concurrent contracts on large-scale real estate and infrastructure projects</li><li>Established experience developing and implementing comprehensive contract administration strategies from pre-contract through completion and final assessment</li><li>Proven capability in establishing and managing contractor and consultant performance management frameworks</li><li>Demonstrated experience reporting to Boards, senior management, and higher authorities on contract performance and commercial matters</li></ul><p>**Required Qualifications:**</p><br><ul><li>Undergraduate degree in a relevant discipline, OR membership of a recognised International Professional Body (e.g., MRICS, RICS, or equivalent)</li><li>Fluency in English language, both written and spoken, with exceptional report writing and presentation capabilities</li></ul><p>**Required Skills:**</p><br><ul><li>Advanced proficiency with MS Office suite and contract administration software</li><li>Extensive analytical and problem-solving capabilities with meticulous attention to detail</li><li>Exceptional negotiation skills with the ability to achieve favourable commercial outcomes whilst maintaining positive stakeholder relationships</li><li>Strong leadership and team management abilities with experience mentoring and developing professionals</li><li>Excellent organisational and time management skills with the ability to prioritise multiple competing demands</li></ul><p>**Preferred Experience:**</p><br><ul><li>Previous experience working on projects in the Middle East region is an advantage</li><li>Knowledge of risk management, budget management, and cost control processes in infrastructure delivery</li><li>Experience in change management and stakeholder engagement on complex projects</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
Additional Information<br><br>Job Number 26077286<br><br>Job Category Sales & Marketing<br><br>Location Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.<br><br>Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26077286<br><br>Job Category Sales & Marketing<br><br>Location Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.<br><br>Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About Dubai Holding Entertainment:Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security. Ain Dubai the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline. Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season. As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park. Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more. Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages. Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.<br>About the Job:As an Associate – Guest Operations, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of Roxy Cinemas. You will be the face of the brand, providing professional and friendly service while supporting all front-of-house operations and maintaining high standards of safety, presentation, and operational excellence. Key responsibilities include:Deliver outstanding customer service and create memorable cinema experiences for guests. Provide information, assistance, and support to guests while responding to enquiries and requests professionally. Operate ticketing and point-of-sale systems efficiently and accurately. Support crowd management and enforce cinema policies to ensure a safe and enjoyable environment. Handle cash transactions, ticket control, and end-of-shift financial procedures. Perform duties across all front-of-house areas, including ticketing, ushering, and guest services. Assist with promotional activities, marketing events, and cinema campaigns as required. Ensure compliance with company policies, health & safety standards, and operational procedures. Support the receipt, handling, and distribution of cinema materials and supplies when required. Maintain cleanliness, presentation standards, and a positive work culture across the cinema. Contribute to team success by completing assigned tasks effectively and supporting colleagues during busy operational periods.<br><br>About You:Essential:High School Certificate or equivalent qualification.1–3 years of experience in a customer service, hospitality, retail, entertainment, or food & beverage environment. Excellent customer service and guest engagement skills. Strong communication and interpersonal abilities. Ability to work effectively in a fast-paced, team-oriented environment. Comfortable working flexible shifts, including weekends and public holidays. Basic cash handling and transaction management experience. Ability to follow operational, safety, and hygiene procedures. Positive, friendly, and professional attitude. Good English communication skills.<br><br>Desired:Previous experience within a cinema, entertainment, leisure, or premium hospitality environment. Knowledge of Vista ticketing systems or similar ticketing/POS platforms. Familiarity with food & beverage operations and guest-facing service standards. Understanding of health, safety, and HACCP procedures. Passion for movies, entertainment, and creating memorable guest experiences. Ability to adapt to changing operational priorities and business needs. Experience supporting promotional events and guest engagement activities.<br><br>About the Benefits:In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
Leading Education Player Growing Government Sales Division<br><br>About Our Client<br><br>Our client is an award-winning AI powered learning solutions provider redefining K-12 education. The company serves approximately 2 million students and 84,000 educators across 19,000 schools across the world.<br><br>Its flagship platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions extend learning across subjects and languages.<br><br>Through its innovative use of artificial intelligence, data insights, and culturally relevant content, our client is transforming teaching and learning to advance equity, access, and excellence for every student.<br><br>Job Description<br><br>B2G sales Strategy & Revenue Growth<br><br>Develop and execute B2G sales strategies that support commercial objectives and growth ambitions Identify and pursue new business opportunities across target markets and customer segments Build and maintain a healthy B2G sales pipeline to achieve and exceed revenue targets Monitor market trends, competitor activity, and customer needs to identify opportunities for growth Contribute to annual B2G sales planning, budgeting, and forecasting activities Business Development Generate qualified leads through networking, referrals, industry events, partnerships, digital channels, and direct outreach Conduct market research to identify new customers, sectors, and expansion opportunities Develop compelling value propositions aligned to customer challenges and strategic priorities Build strategic relationships with key decision-makers and stakeholders<br><br>B2G sales Cycle Management<br><br>Manage the full B2G sales lifecycle from prospecting and qualification through proposal, negotiation, contract execution, and handover Deliver engaging product demonstrations and presentations tailored to customer requirements Prepare commercial proposals, business cases, and tender responses Lead commercial negotiations while ensuring alignment with company objectives and governance requirements Maintain accurate B2G sales records, forecasts, and pipeline reporting within CRM systems<br><br>Account Management & Customer Success<br><br>Develop and maintain strong relationships with customers to support long-term retention and growth Identify opportunities for upselling, cross-selling, and account expansion Act as a trusted advisor to customers, understanding their business objectives and educational priorities Support customer success initiatives by collaborating with implementation, training, and support teams<br><br>Stakeholder Management<br><br>Build and maintain strong relationships with external stakeholders, including government entities, regulatory bodies, industry associations, and strategic partners. Engage with ministerial offices and senior government representatives to align initiatives with national priorities, regulatory requirements, and digital transformation agendas. Develop and manage ambassadorial and diplomatic relationships to support market entry, partnership development, and cross-border collaboration opportunities. Represent the organization in high-level stakeholder engagements, forums, and executive meetings, ensuring effective communication of strategic objectives and value propositions. Coordinate across internal and external stakeholders to facilitate decision-making, remove barriers to implementation, and drive successful project outcomes. Reporting & Performance Management Track and report on B2G sales performance against agreed KPIs and targets Maintain accurate forecasting and pipeline visibility Produce regular management reports and commercial updates Drive continuous improvement of B2G sales processes, tools, and methodologies Set, monitor and share performance data and dashboards<br><br>The Successful Applicant<br><br>Bachelor's Degree in Business Administration, Education, Marketing, B2G sales, or a related discipline Minimum 7 years experience in business diplomacy, B2G sales, business development, account management, or commercial roles Demonstrated success in achieving and exceeding targets Experience within Education, EdTech, Saa S, Technology, or Digital Solutions environments preferred Proven ability to build and maintain senior stakeholder relationships Experience working with public sector and education customers across Middle East, Africa, CIS is advantageous Native Arabic communication skills (reading, writing, verbal), French is a plus<br><br>What's On Offer<br><br>Our client values curiosity, purpose, and the drive to make a real difference in the education sector.<br><br>Here's a glimpse of what they offer:<br><br>Competitive Salary Annual flight allowance Annual performance bonus Education allowance Health and Life insurance Enhanced leave policy A hybrid work model and remote working days to work from anywhere<br><br>Contact: Antoine Ratajczak<br><br>Quote job ref: JN-072026-7065552
Leading Education Player Growing Government Sales Division<br><br>About Our Client<br><br>Our client is an award-winning AI powered learning solutions provider redefining K-12 education. The company serves approximately 2 million students and 84,000 educators across 19,000 schools across the world.<br><br>Its flagship platform delivers personalized learning experiences that enhance student engagement and outcomes, while its supplemental solutions extend learning across subjects and languages.<br><br>Through its innovative use of artificial intelligence, data insights, and culturally relevant content, our client is transforming teaching and learning to advance equity, access, and excellence for every student.<br><br>Job Description<br><br>B2G sales Strategy & Revenue Growth<br><br>Develop and execute B2G sales strategies that support commercial objectives and growth ambitions Identify and pursue new business opportunities across target markets and customer segments Build and maintain a healthy B2G sales pipeline to achieve and exceed revenue targets Monitor market trends, competitor activity, and customer needs to identify opportunities for growth Contribute to annual B2G sales planning, budgeting, and forecasting activities Business Development Generate qualified leads through networking, referrals, industry events, partnerships, digital channels, and direct outreach Conduct market research to identify new customers, sectors, and expansion opportunities Develop compelling value propositions aligned to customer challenges and strategic priorities Build strategic relationships with key decision-makers and stakeholders<br><br>B2G sales Cycle Management<br><br>Manage the full B2G sales lifecycle from prospecting and qualification through proposal, negotiation, contract execution, and handover Deliver engaging product demonstrations and presentations tailored to customer requirements Prepare commercial proposals, business cases, and tender responses Lead commercial negotiations while ensuring alignment with company objectives and governance requirements Maintain accurate B2G sales records, forecasts, and pipeline reporting within CRM systems<br><br>Account Management & Customer Success<br><br>Develop and maintain strong relationships with customers to support long-term retention and growth Identify opportunities for upselling, cross-selling, and account expansion Act as a trusted advisor to customers, understanding their business objectives and educational priorities Support customer success initiatives by collaborating with implementation, training, and support teams<br><br>Stakeholder Management<br><br>Build and maintain strong relationships with external stakeholders, including government entities, regulatory bodies, industry associations, and strategic partners. Engage with ministerial offices and senior government representatives to align initiatives with national priorities, regulatory requirements, and digital transformation agendas. Develop and manage ambassadorial and diplomatic relationships to support market entry, partnership development, and cross-border collaboration opportunities. Represent the organization in high-level stakeholder engagements, forums, and executive meetings, ensuring effective communication of strategic objectives and value propositions. Coordinate across internal and external stakeholders to facilitate decision-making, remove barriers to implementation, and drive successful project outcomes. Reporting & Performance Management Track and report on B2G sales performance against agreed KPIs and targets Maintain accurate forecasting and pipeline visibility Produce regular management reports and commercial updates Drive continuous improvement of B2G sales processes, tools, and methodologies Set, monitor and share performance data and dashboards<br><br>The Successful Applicant<br><br>Bachelor's Degree in Business Administration, Education, Marketing, B2G sales, or a related discipline Minimum 7 years experience in business diplomacy, B2G sales, business development, account management, or commercial roles Demonstrated success in achieving and exceeding targets Experience within Education, EdTech, Saa S, Technology, or Digital Solutions environments preferred Proven ability to build and maintain senior stakeholder relationships Experience working with public sector and education customers across Middle East, Africa, CIS is advantageous Native Arabic communication skills (reading, writing, verbal), French is a plus<br><br>What's On Offer<br><br>Our client values curiosity, purpose, and the drive to make a real difference in the education sector.<br><br>Here's a glimpse of what they offer:<br><br>Competitive Salary Annual flight allowance Annual performance bonus Education allowance Health and Life insurance Enhanced leave policy A hybrid work model and remote working days to work from anywhere<br><br>Contact: Antoine Ratajczak<br><br>Quote job ref: JN-072026-7065550
Community & Outreach Manager<br>Location: Dubai / Sharjah (Multi-site: Me'aisem, Wafi, DIP & Al Zahia) Reports To: Founders Employment Type: Full-Time (Includes Evenings, Weekends & Public Holidays)<br>About the Role:We are looking for an energetic, outgoing, and community-focused professional to build and grow thriving player communities across multiple padel clubs. This is a hands-on role focused on increasing off-peak court utilization by creating recurring communities rather than one-time events. The ideal candidate will be responsible for launching and managing regular player groups, driving membership growth, organizing engaging events, and ensuring players keep coming back week after week. This is a highly interactive role that requires being present on the court, engaging with players, and building lasting relationships.<br>Key Responsibilities:Community Building & Management Launch, manage, and grow 6–8 recurring player communities across multiple club locations. Create structured groups such as:Ladies' Morning Sessions Beginners' Socials Corporate Leagues Over-40s Groups Junior Programs Mixed Americano Sessions Establish each community with a dedicated day, fixed time slot, Whats App group, and consistent host presence. Personally attend and host community sessions to ensure an engaging and welcoming player experience. Foster long-term relationships with players to encourage repeat participation and community loyalty. Membership Growth & Player Acquisition Recruit new players through:Schools Residential Communities Corporate Organizations Gyms & Fitness Centers Mall Footfall Local Community Networks Convert trial participants into regular weekly members through consistent follow-ups and engagement. Maintain a well-organized player database including:Attendance Records Playing Levels Contact Information Communication & Follow-up History Events & Programming Plan and execute a monthly calendar of community activities including:Social Mixers Americano Tournaments Mini Leagues Club Tournaments Coordinate closely with coaching staff to ensure community sessions generate coaching opportunities and additional club revenue. Collaborate with the marketing team by providing player stories, event highlights, photos, and community content for promotional campaigns. Performance Reporting Prepare weekly performance reports covering:Number of Sessions Conducted Player Attendance New Player Registrations Repeat Participation Rate Revenue Generated by Each Community Monitor and report improvements in daytime and off-peak court occupancy across all club locations. Track community growth and recommend initiatives to improve engagement and retention.<br>Candidate Requirements:Minimum 2 years of experience in Community Management, Events, Sports Club Operations, Hospitality, or Membership Sales. Naturally outgoing, energetic, and confident interacting with new people and hosting groups. Strong relationship-building and communication skills. Familiarity with padel or other racket sports is highly preferred; playing experience is an added advantage. Excellent verbal and written English communication skills. Knowledge of Arabic, Spanish, or Hindi/Urdu is an advantage. Valid UAE Driving Licence with own vehicle preferred due to travel across multiple club locations. Flexible to work evenings, weekends, and public holidays. Highly organized with the ability to manage calendars, player databases, attendance records, and multiple Whats App communities simultaneously.<br>Key Success Metrics (First Six Months) Successfully establish and manage 6+ recurring player communities. Achieve 70%+ average attendance across community sessions. Deliver measurable improvements in weekday 9:00 AM–5:00 PM court occupancy. Build and maintain an active database of 200+ engaged players with a measurable repeat participation rate.
Community & Outreach Manager<br>Location: Dubai / Sharjah (Multi-site: Me'aisem, Wafi, DIP & Al Zahia) Reports To: Founders Employment Type: Full-Time (Includes Evenings, Weekends & Public Holidays)<br>About the Role:We are looking for an energetic, outgoing, and community-focused professional to build and grow thriving player communities across multiple padel clubs. This is a hands-on role focused on increasing off-peak court utilization by creating recurring communities rather than one-time events. The ideal candidate will be responsible for launching and managing regular player groups, driving membership growth, organizing engaging events, and ensuring players keep coming back week after week. This is a highly interactive role that requires being present on the court, engaging with players, and building lasting relationships.<br>Key Responsibilities:Community Building & Management Launch, manage, and grow 6–8 recurring player communities across multiple club locations. Create structured groups such as:Ladies' Morning Sessions Beginners' Socials Corporate Leagues Over-40s Groups Junior Programs Mixed Americano Sessions Establish each community with a dedicated day, fixed time slot, Whats App group, and consistent host presence. Personally attend and host community sessions to ensure an engaging and welcoming player experience. Foster long-term relationships with players to encourage repeat participation and community loyalty. Membership Growth & Player Acquisition Recruit new players through:Schools Residential Communities Corporate Organizations Gyms & Fitness Centers Mall Footfall Local Community Networks Convert trial participants into regular weekly members through consistent follow-ups and engagement. Maintain a well-organized player database including:Attendance Records Playing Levels Contact Information Communication & Follow-up History Events & Programming Plan and execute a monthly calendar of community activities including:Social Mixers Americano Tournaments Mini Leagues Club Tournaments Coordinate closely with coaching staff to ensure community sessions generate coaching opportunities and additional club revenue. Collaborate with the marketing team by providing player stories, event highlights, photos, and community content for promotional campaigns. Performance Reporting Prepare weekly performance reports covering:Number of Sessions Conducted Player Attendance New Player Registrations Repeat Participation Rate Revenue Generated by Each Community Monitor and report improvements in daytime and off-peak court occupancy across all club locations. Track community growth and recommend initiatives to improve engagement and retention.<br>Candidate Requirements:Minimum 2 years of experience in Community Management, Events, Sports Club Operations, Hospitality, or Membership Sales. Naturally outgoing, energetic, and confident interacting with new people and hosting groups. Strong relationship-building and communication skills. Familiarity with padel or other racket sports is highly preferred; playing experience is an added advantage. Excellent verbal and written English communication skills. Knowledge of Arabic, Spanish, or Hindi/Urdu is an advantage. Valid UAE Driving Licence with own vehicle preferred due to travel across multiple club locations. Flexible to work evenings, weekends, and public holidays. Highly organized with the ability to manage calendars, player databases, attendance records, and multiple Whats App communities simultaneously.<br>Key Success Metrics (First Six Months) Successfully establish and manage 6+ recurring player communities. Achieve 70%+ average attendance across community sessions. Deliver measurable improvements in weekday 9:00 AM–5:00 PM court occupancy. Build and maintain an active database of 200+ engaged players with a measurable repeat participation rate.
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<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company:MarshDescription:<p><span>Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.</span></p><br><p><span>Marsh UAE is seeking candidates for "</span> <span>Senior Marketing Manager, Middle East " based in Dubai, Burj Al Salam office! This role combines disciplined </span>The Senior Marketing Manager, Middle East plays a pivotal role in translating regional marketing priorities into high-quality, commercially relevant execution across Marsh, including Marsh Risk, Mercer, and MMB. Reporting to the Middle East Marketing & Communications Leader, this role provides the day-to-day coordination, stakeholder management, and delivery discipline required to bring regional strategy to life across markets.</p><br><p><b><span>What is in it for you?</span></b></p><br><ul><li><p><span>Great team environment with energetic and supportive colleagues</span></p><br></li><li><p><span>Work-life balance</span></p><br></li><li><p><span>Professional environment where your career path is supported and really matters in our global organization</span></p><br></li></ul><p><b><span>We will count on you to</span></b></p><br><ul><li><p>Translate regional priorities into clear market-level plans, timelines, and deliverables across key businesses and geographies.</p><br></li><li><p>Support annual and quarterly planning by gathering market inputs, identifying local opportunities, and ensuring activity remains aligned to commercial priorities.</p><br></li><li><p>Drive strong end-to-end campaign management and governance, ensuring all integrated campaigns are planned, executed, tracked, and measured consistently.</p><br></li><li><p>Lead execution of integrated campaigns across digital, content, events, internal communications, and stakeholder engagement.</p><br></li><li><p>Own the delivery of the thought leadership pipeline, ensuring insight-led content is developed, approved, and amplified in line with regional priorities.</p><br></li><li><p>Work with business leaders and subject matter experts to shape topics that strengthen market relevance, commercial positioning, and executive credibility.</p><br></li><li><p>Lead planning and delivery support for the strategic event calendar throughout the year, ensuring each event is commercially relevant, well-coordinated, and executed to a high standard.</p><br></li><li><p>Manage relationships with local-market CEOs, local business leaders, and regional stakeholders to keep priorities aligned and decision-making efficient.</p><br></li><li><p>Maintain strong discipline around campaign tracking, reporting, and measurement.</p><br></li><li><p>Ensure CRM and marketing tools are used consistently and accurately to support visibility and decision-making.</p><br></li><li><p>Track performance of campaigns, events, and thought leadership activity, and use insights to improve future planning.</p><br></li><li><p>Ensure all marketing outputs reflect Marsh brand standards, tone of voice, and governance requirements.</p><br></li><li><p>Maintain a strong review and approval process across content, presentations, campaigns, and event materials.</p><br></li><li><p>Support consistency across Marsh, MMB, and Mercer while adapting activity appropriately for each audience and market.</p><br></li></ul><p><b><span>What you need to have:</span></b></p><br><ul><li><p>University degree from a reputable university, preferably in Business Administration, Economics or Engineering</p><br></li><li><p>8 to 10+ years of experience in marketing, communications, or a related business development environment, ideally within professional services, consulting, or financial services.</p><br></li><li><p>Strong experience delivering integrated campaigns, events, content, and stakeholder engagement activities across complex, matrixed environments.</p><br></li><li><p>Fluent in English. Arabic language proficiency is desirable</p><br></li><li><p>Excellent communication, interpersonal and negotiation skills,</p><br></li><li><p>Team-player, self-motivated</p><br></li><li><p>Leadership attitude, team management experience, ability to work effectively in teams and work with numerous stakeholders</p><br></li><li><p>Strong project management and coordination skills; able to keep workstreams moving and maintain momentum across teams.</p><br></li><li><p>Experience with marketing tools, content workflows, and digital channels is highly desirable and Microsoft Office</p><br></li></ul><p><b>What makes you stand out</b></p><br><ul><li><p>Continuous improvement approach</p><br></li><li><p>Think outside of the box and a can-do attitude</p><br></li><li><p>Comfortable and experience working with technology (solutions)</p><br></li><li><p>Demonstrated ability to manage multiple priorities, deadlines, and senior stakeholders with professionalism and judgment.</p><br></li><li><p>Excellent writing, editing, and communication skills, with a strong eye for quality and detail</p><br></li></ul><p><b>Why join our team:</b></p><br><ul><li><p>We help you be your best through professional development opportunities, interesting work and supportive leaders. </p><br></li><li><p>We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.</p><br></li><li><p>Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. </p><br></li></ul>Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
Additional Information<br><br>Job Number 26081315<br><br>Job Category Sales & Marketing<br><br>Location Al Thowima Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Understanding Market Opportunities & Driving Revenue<br><br> Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br><br>Providing Exceptional Customer Service<br><br> Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand’s Customer Service Standards and property’s Brand Standards. Executes and supports the business Customer Service Standards and property’s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br><br>Building Successful Relationships<br><br> Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff.<br><br>Additional Responsibilities<br><br> Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26078933<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Guest Services Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.<br><br>Managing Projects and Policies<br><br> Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.<br><br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br><br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26078933<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Guest Services Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.<br><br>Managing Projects and Policies<br><br> Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.<br><br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br><br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26078933<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Guest Services Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.<br><br>Managing Projects and Policies<br><br> Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.<br><br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br><br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.