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<p>We are looking for a proactive, detail-oriented Customer Service Executive with strong investigative and problem-solving skills to join our team. The ideal candidate must be capable of independently investigating customer complaints, identifying root causes and coordinating with internal departments to ensure timely and effective resolution.</p><ol><li><p>Handle customer inquiries, complaints and escalations professionally through calls, emails and other communication channels.</p></li><li><p>Investigate customer complaints thoroughly, including delivery discrepancies, missing items, product quality concerns and service failures.</p></li><li><p>Review order histories, system records, delivery details and other relevant information to establish facts before responding to customers.</p></li><li><p>Coordinate with Warehouse, Logistics, Quality Control and other departments to investigate complaints and identify root causes.</p></li><li><p>Identify recurring issues, process gaps and service failures, and recommend corrective actions.</p></li><li><p>Maintain accurate complaint records, investigation findings and resolution reports.</p></li><li><p>Ensure timely complaint resolution while maintaining high standards of customer satisfaction.</p></li><li><p>Follow up on escalated cases and ensure appropriate corrective and preventive measures are implemented.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Minimum 4 years of experience in customer service, preferably in e-commerce, FMCG or retail.</p></li><li><p>Strong investigative and analytical skills are essential. Candidates must demonstrate the ability to examine facts, identify discrepancies, question inconsistencies and independently establish the root cause of complaints.</p></li><li><p>Excellent problem-solving skills with the ability to make sound decisions based on evidence.</p></li><li><p>Strong communication skills in English, both written and verbal.</p></li><li><p>Ability to coordinate effectively with multiple departments and follow through until issues are resolved.</p></li><li><p>High attention to detail, accuracy and accountability.</p></li><li><p>Proficiency in MS Excel and customer service or CRM systems.</p></li><li><p>Ability to work under pressure and manage multiple complaints within defined timelines.</p></li></ol>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Summary:<br>We are looking for a Procurement Engineer specializing in Infrastructure projects, including Roads, Bridges, and Marine structures. The ideal candidate will be responsible for managing the procurement process, negotiating with suppliers, and ensuring timely delivery of materials and services for construction projects.<br>Job Responsibility:<br>- Manage the end-to-end procurement process for infrastructure projects, including sourcing, tendering, and contracting.<br>- Coordinate with project managers and engineers to determine materials and equipment needed for construction projects.<br>- Negotiate with suppliers to obtain the best prices and contract terms for materials and services.<br>- Ensure timely delivery of materials and services to meet project deadlines.<br>- Monitor inventory levels and manage supplier relationships to ensure continuity of supply.<br>- Identify cost-saving opportunities and implement strategies to optimize procurement processes.<br>Candidate Requirements:<br>- Bachelor's degree in Civil Engineering or related field.<br>- Proven experience in procurement for infrastructure projects, specifically in Roads, Bridges, and Marine structures.<br>- Strong negotiation skills and ability to build effective relationships with suppliers.<br>- Excellent project management skills, with the ability to prioritize tasks and meet deadlines.<br>- Knowledge of procurement best practices and regulations in the construction industry.<br>- Excellent communication and teamwork skills.</p><br><br><br><p>Strong knowledge of procurement processes and procedures<br>- Experience in sourcing materials and services related to infrastructure projects<br>- Familiarity with construction materials and supplies<br>- Negotiation skills to secure favorable terms and pricing<br>- Ability to analyze and evaluate supplier proposals<br>- Proficiency in contract management and administration<br>- Knowledge of relevant regulations and compliance standards<br>- Excellent communication and interpersonal skills<br>- Problem-solving abilities to address issues in the procurement process<br>- Attention to detail and accuracy in documentation and record-keeping</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We&nbsp;are&nbsp;seeking&nbsp;a&nbsp;detail-oriented&nbsp;Procurement&nbsp;Coordinator&nbsp;to&nbsp;support&nbsp;the&nbsp;day-to-day&nbsp;procurement&nbsp;operations&nbsp;for&nbsp;our&nbsp;heavy&nbsp;equipment&nbsp;business&nbsp;across&nbsp;the&nbsp;UAE.&nbsp;</p><br><p><strong>This&nbsp;role&nbsp;is&nbsp;open&nbsp;exclusively&nbsp;to&nbsp;UAE&nbsp;National&nbsp;candidates.</strong></p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Process&nbsp;purchase&nbsp;requisitions&nbsp;and&nbsp;convert&nbsp;them&nbsp;into&nbsp;purchase&nbsp;orders&nbsp;in&nbsp;a&nbsp;timely&nbsp;and&nbsp;accurate&nbsp;manner</li><li>Liaise&nbsp;with&nbsp;suppliers&nbsp;and&nbsp;vendors&nbsp;to&nbsp;obtain&nbsp;quotations,&nbsp;negotiate&nbsp;pricing,&nbsp;and&nbsp;confirm&nbsp;delivery&nbsp;timelines</li><li>Maintain&nbsp;and&nbsp;update&nbsp;the&nbsp;vendor&nbsp;database,&nbsp;ensuring&nbsp;supplier&nbsp;documentation&nbsp;(trade&nbsp;licenses,&nbsp;certifications)&nbsp;remains&nbsp;current</li><li>Track&nbsp;purchase&nbsp;orders&nbsp;from&nbsp;issuance&nbsp;through&nbsp;delivery,&nbsp;following&nbsp;up&nbsp;on&nbsp;outstanding&nbsp;or&nbsp;delayed&nbsp;shipments</li><li>Coordinate&nbsp;with&nbsp;warehouse,&nbsp;logistics,&nbsp;and&nbsp;finance&nbsp;teams&nbsp;to&nbsp;verify&nbsp;goods&nbsp;receipt&nbsp;and&nbsp;resolve&nbsp;invoice&nbsp;discrepancies</li><li>Maintain&nbsp;accurate&nbsp;procurement&nbsp;records,&nbsp;contracts,&nbsp;and&nbsp;pricing&nbsp;agreements</li><li>Support&nbsp;cost-saving&nbsp;initiatives&nbsp;by&nbsp;comparing&nbsp;supplier&nbsp;quotes&nbsp;and&nbsp;identifying&nbsp;value-for-money&nbsp;options</li><li>Assist&nbsp;in&nbsp;preparing&nbsp;procurement&nbsp;reports,&nbsp;spend&nbsp;analysis,&nbsp;and&nbsp;supplier&nbsp;performance&nbsp;summaries</li></ul> </div>

<ul><li><p>To ensure every pool is properly managed administratively and operationally. Coordinate with Pharmacies to ensure Fulfilment rate is as per benchmark.</p></li><li><p>Complete management of Riders from their Duty Roster, performance management etc. Ensuring the cost of delivery is well managed and the Customer promise of delivery time is not breached.</p></li><li><p>Work will be in the shifts and 6 days a week.</p></li><li><p>To ensure right processes in place and ensure cash is collected, books are tallied, any fraud reported.</p></li><li><p>Define and prepare SOP and ensure its implementation</p></li><li><p>To keep the Customer happiness high with NPS above 75. And complaints less than 0.5%</p></li><li><p>Monitoring and evaluating the business with analytical skills and reporting daily weekly on progress on defined KPIs. Added to it some daily KPIs, like Proper Day closing, Daily sales and TAT report.</p></li><li><p>People Management is a key where need to ensure the team is motivated and performing optimal. hand holding and training on different software and their adherence.</p></li><li><p>Field Visits -To have regular field visits to have control over riders activities .</p></li><li><p>Call Management - To make sure the right order is allocated to right rider and if there is any issues handled via call management.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Strong administrative and operational management skills</p></li><li><p>Excellent coordination and communication abilities</p></li><li><p>Experience in performance management and cost control</p></li><li><p>Ability to work in shifts and handle a six-day workweek</p></li><li><p>Proficient in developing and implementing SOPs</p></li><li><p>Strong analytical skills for business monitoring and reporting</p></li><li><p>Effective people management skills with a focus on motivation and training</p></li><li><p>Willingness to conduct regular field visits</p></li><li><p>Strong problem-solving skills for call management</p></li><li><p>Driving license preferred</p></li></ul>

<p>As part of our continued growth and commitment to IT and digital excellence, we are building a talent pool of talented Emirati IT professionals for future opportunities across various IT functions in Abu Dhabi. We are looking for individuals who bring strong technical expertise, a passion for innovation, and a drive to contribute to transformative business initiatives.</p><p><br>If you are looking to advance your career in a dynamic and technology-driven environment, we encourage you to submit your profile for consideration.</p><p><br><strong>Available Positions:</strong></p><ul><li><p>Application Developer</p></li><li><p>Business Analyst</p></li><li><p>Engineer - Product Architect</p></li><li><p>Graphic Designer</p></li><li><p>Principal Application Developer</p></li><li><p>Principal Business Analyst</p></li><li><p>Principal Software Test Engineer</p></li><li><p>Senior Application Developer</p></li><li><p>Senior Business Analyst</p></li><li><p>Senior SharePoint Administrator</p></li><li><p>Senior Software Test Engineer</p></li><li><p>SharePoint Administrator</p></li><li><p>Software Test Engineer</p></li><li><p>Supervisor - Application Developer</p></li><li><p>Supervisor - Technical Delivery</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong> · Emirati National · Bachelor's Degree in Information Technology, Computer Science, Software Engineering, Information Systems, Computer Engineering, or a related discipline · Minimum 2 years of relevant professional experience · Willingness to work full-time in Abu Dhabi <strong>Technical Competencies</strong> Candidates should possess experience in one or more of the following areas: · Software Development (.NET, Java, Python, C#, JavaScript) · Application Architecture and Solution Design · Business Analysis and Requirements Management · Software Testing and Quality Assurance · SharePoint Administration and Development · UI/UX Design and Digital Content Creation · Cloud Technologies (Azure, AWS) · Database Management (SQL Server, Oracle, MySQL) · API Development and Systems Integration · Agile Delivery and Project Management · Technical Leadership and Stakeholder Management <strong>Why Join Our Talent Pool?</strong> · Access to current and upcoming career opportunities · Exposure to large-scale digital transformation initiatives · Professional development and career growth <strong>Qualified Emirati professionals who meet the above criteria are invited to submit their updated CV for future consideration.</strong> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p> We are looking for a reliable, hardworking, and responsible Office Boy / Office Assistant to support the daily operations of the office. The role includes general office assistance, preparation and serving of tea and refreshments, maintaining cleanliness, and handling basic driving and delivery duties when required.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Prepare and serve tea, coffee, and other refreshments for management, staff, and visitors.</li><li>Maintain cleanliness and orderliness of the office, pantry, meeting rooms, and common areas.</li><li>Clean and maintain office equipment, furniture, and other assigned areas.</li><li>Knowledge of cleaning chemicals, detergents, and their proper use for different types of office equipment and surfaces.</li><li>Ensure the pantry is properly stocked with tea, coffee, drinking water, and other necessary supplies.</li><li>Assist with serving refreshments during meetings.</li><li>Perform general office errands and assist staff with day-to-day administrative tasks.</li><li>Handle photocopying, printing, filing, and delivery of documents when required.</li><li>Purchase or collect office supplies and other items as instructed.</li><li>Deliver and collect documents, parcels, or other items as required.</li><li>Drive company vehicles safely and responsibly for official business and errands.</li><li>Perform other duties and responsibilities as assigned by management.</li></ul><p><br></p><p> <b>Requirements</b></p><ul><li>Previous experience as an Office Boy, Office Assistant, Messenger, or similar position is preferred.</li><li><b>Valid UAE Driving License is required.</b></li><li>Basic communication skills in English.</li><li>Reliable, punctual, trustworthy, and hardworking.</li><li>Good personal hygiene and professional appearance.</li></ul><p><br></p><p><b>Working Conditions</b></p><p>The employee is expected to maintain a clean, organized, and professional office environment and provide timely support to management and staff as required.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Skills</p><ul><li>Basic communication skills in English.</li><li>Reliable, punctual, trustworthy, and hardworking.</li><li>Good personal hygiene and professional appearance.</li></ul></div>

<ul><li><p>Monitor and maintain accurate<strong> inventory</strong> of vases, flowers, and accessories by regularly checking transfer orders, order lists, and tracking consumption in a timely manner.</p></li><li><p>Ensure timely <strong>issuance of materials</strong> to Retail, Palace, and Corporate (BOM), including Transfer Orders, Internal Transfers, and reporting of damages (flowers and vases).</p></li><li><p>Coordinate flower orders—covering quantity, variety, and quality—with both the Procurement and Florist teams. Ensure any florist-proposed flower requirements are communicated to Procurement within 3 minutes.</p></li><li><p>Cross-check special <strong>flower orders</strong> against the costing sheet and transfer order. Coordinate with Procurement and Florist teams to resolve discrepancies and arrange alternatives if required. Report and file claims for any quality or quantity issues within 4 working hours of receipt.</p></li><li><p>Track issuance and return of vases and accessories, maintain a weekly in/out log, and notify the concerned department of any discrepancies.</p></li><li><p>Prepare and collect Delivery Notes and Bills of Materials for all completed works.</p></li><li><p>Handle <strong>local purchasing</strong> with emphasis on cost-effectiveness, quality, and timely delivery—particularly for urgent or last-minute requirements.</p></li><li><p>Ensure all documents for invoicing are properly filed- signed and stamped for timely invoicing of all work orders.</p></li><li><p>Ensuring <strong>compliance with the rules</strong>, regulations, and Operational Policies and Procedures of Camelia.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Diploma in Administration or related field ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Min 3 years’ experience in Administration ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong MS Office skills (Excel, Outlook, Word); ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent Negotiation, oral & written communication skills. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exceptional customer service skills. </p>

<ul><li><p>Manage the installation of various system components including GI Piping, Conduit, Cabling, Panels, Cable Trunking, and devices</p></li><li><p>Identify, resolve, or escalate operational problems and minimize delays.</p></li><li><p>Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications</p></li><li><p>Estimate the costs, resources, and time required to complete the assigned phase of an engineering project and monitor activities, allocate resources, and assign tasks to ensure these targets are met.</p></li><li><p>Conduct project meetings and prepare regular reports to communicate the status of the project within and beyond the project team.</p></li><li><p>Coordinates resources allocation, material delivery, and invoicing</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Installation experience in Fire Alarm, Vesda, Smoke Detector, Central Battery System(CBS), Public Address & Voice Evacuation System(PAVA)</p>

Role: Business Development Contractor - Discovery Call Generation<br><br>Regions: Middle East<br><br> East Asia Africa Engagement: Independent contractor 6-month initial term remote performance-based<br><br>About Boolanga<br><br>Boolanga runs the complete workforce-equipping ecosystem for large distributed and uniformed workforces: design, procurement, logistics, quality, customer service and software under a capital-backed replenishment model that cuts client lead times from months to weeks and removes headcount they'd otherwise carry. We equip frontline teams for major operators across delivery, retail, QSR and beyond, and we're expanding across MEA and East Asia.<br><br>The role<br><br>Source target accounts, reach the right decision-maker, qualify, and land a discovery call. You attend the call; Boolanga leads it. On its conclusion, you hand the account over in full. No follow-up, no proposals, no negotiation, no delivery. You open doors - we close them.<br><br>What You'll Do<br><br>Identify accounts fitting the target profile: large distributed or uniformed frontline workforces at scale (retail, QSR, facilities, industrial, hospitality, logistics). Register each account for approval before contacting it. Run your own outbound: email, Linked In, phone, events - using the Boolanga-issued outreach address. Reach a named operations or procurement decision-maker (not HR, not marketing). Qualify against fit and scale, book the meeting, and attend the discovery call with Boolanga.<br><br>How You're Paid<br><br>€50 for every qualified discovery call held - paid monthly on delivery, against invoice. This is your base earning; it's not contingent on the deal closing.€80 per confirmed opportunity (prospect agrees a second call and shares data).1% of gross margin on any deal that closes from your account.<br><br>No cap on any of it. The more qualified calls you land, the more you earn and every closed deal keeps paying.<br><br>You're a fit if<br><br>You have 2+ years in B2B sales or business development and have personally booked senior-level meetings from outbound. You know how to reach and qualify operations or procurement buyers. You have working experience in at least one of: Middle East, East Asia, Africa. You work independently on your own list, your own method and are comfortable as a contractor.<br><br>Not a fit if<br><br>You've only ever worked inbound or led someone handed you. You need a fixed salary or employee status. You expect Boolanga to supply a target list (you source your own accounts).<br><br>What Boolanga Provides<br><br>Outreach address on a dedicated sending subdomain<br><br> positioning, value proposition, target profile and objection-handling material CRM access for your registered accounts a Boolanga lead on every discovery call.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job AI ADOPTION &amp; CHANGE MANAGER (GenAI, CHANGE, DATA, AUTOMATION) <p><strong>Role Summary</strong></p><br> <p>The AI Adoption &amp; Change Manager develops and delivers the change management and adoption framework that turns enterprise AI initiatives including GenAI, automation, and data-driven projects into sustained, everyday ways of working.&nbsp;</p><br><p>This role assesses organizational readiness and adoption barriers, builds use-case adoption roadmaps aligned to delivery milestones, drives stakeholder engagement, communication and enablement, and tracks adoption and value-realization KPIs so AI investments convert into measurable business value.</p><br> <p><strong>Key Responsibilities</strong></p><br> <p><strong>AI Change &amp; Adoption Framework</strong></p><br> <ul><li>Develop and implement an AI Change Management &amp; Adoption framework for enterprise AI initiatives.</li><li>Support the transition from AI readiness to adoption, behavioral change, and sustained usage.</li></ul> <p><strong>AI Use Case Adoption Planning</strong></p><br> <ul><li>Assess organizational readiness, change impacts, stakeholder needs, and adoption barriers.</li><li>Develop AI use-case adoption roadmaps and plans aligned with delivery milestones.</li><li>Work with AI, business, technology, and product teams to prepare organizations for AI releases.</li></ul> <p><strong>Stakeholder Engagement, Communication &amp; Enablement</strong></p><br> <ul><li>Develop stakeholder engagement, communication, training, and enablement plans.</li><li>Translate complex AI concepts into clear, practical business and user messaging.</li><li>Develop AI awareness, training, and upskilling programs to support adoption.</li></ul> <p><strong>Adoption Measurement &amp; Value Realization</strong></p><br> <ul><li>Define and track AI adoption, usage, and value-realization KPIs.</li><li>Develop adoption dashboards and provide recommendations to improve adoption and business value.</li></ul><p><strong>Experience Required</strong></p><br><ul><li>Minimum of&nbsp;8+ years of experience in change management, digital transformation, or technology adoption.</li><li>2-3+ years supporting AI, GenAI, automation, data, or digital transformation initiatives.</li><li>Strong understanding of AI/GenAI, organizational change, stakeholder management, and business transformation.</li><li>Excellent communication, facilitation, influencing, and stakeholder-management skills.</li></ul> <p>Vertical:</p><br> <p>Technology</p><br> <br> <br> </div>

<p>We are looking for a <strong>Manager – Process & Compliance</strong> to support the finance transformation agenda across Al-Futtaim Automotive’s UAE and overseas operations.</p><p>In this role, you will work closely with Finance, IT, and business teams to support ERP enhancements, strengthen process governance, improve system adoption, and drive better controls across automotive business operations.</p><p>The successful candidate will bring a strong finance process background, ERP understanding, analytical thinking, and the ability to work confidently with multiple stakeholders in a fast-moving environment.</p><p>What You Will Do</p><ul><li><p>Support the implementation and enhancement of ERP systems from a finance process and compliance perspective.</p></li><li><p>Partner with IT and business teams to identify, design, and execute system improvements.</p></li><li><p>Drive smooth delivery of system upgrades, enhancements, and process changes with minimal disruption to business operations.</p></li><li><p>Build strong process knowledge across automotive operations including new vehicles, used vehicles, parts, service, rental, leasing, finance integration, treasury, tax, and reporting.</p></li><li><p>Review current business processes and recommend improvements that increase efficiency, reduce cost, and improve service delivery.</p></li><li><p>Ensure business processes and systems comply with internal policies, procedures, and relevant regulatory requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Finance, Accounting, Information Systems, or a related field.</p></li><li><p>Minimum 3 to 6 years of relevant experience, including at least 2 years supporting SAP or other ERP processes.</p></li><li><p>Experience in automotive, retail, or a similar complex business environment is preferred.</p></li><li><p>Professional qualifications or certifications such as CA, CPA, CMA, SAP, Project Management, or Information Systems are advantageous.</p></li><li><p>Strong knowledge of SAP inbound and outbound processes is preferred.</p></li><li><p>Proficiency in Excel, PowerPoint, and business documentation tools.</p></li><li><p>Ability to manage multiple priorities in a dynamic and fast-paced environment.</p></li></ul>

<p>Guildhall is currently recruiting a Construction Director for a railway infrastructure project in Abu Dhabi. The successful candidate will take overall responsibility for construction delivery and site operations, leading large-scale construction teams and coordinating civil and railway-related activities to ensure safe, efficient, high-quality, and timely project execution. Key Responsibilities: ? Lead overall construction delivery across railway, civil, and infrastructure works, ensuring compliance with schedules, specifications, quality, and HSE standards. ? Manage construction teams, subcontractors, consultants, and key stakeholders throughout the project lifecycle. ? Monitor project progress, identify delays, technical issues, and site constraints, and implement timely corrective actions. ? Coordinate with Engineering, Planning, Commercial, HSE, and Quality teams, while reviewing construction methodologies, programmes, resources, and site requirements. ? Drive site productivity, construction quality, safety performance, regulatory compliance, and timely project completion while maintaining effective communication with senior management and project stakeholders.</p><p>? 15+ years of relevant construction experience, with significant experience in major railway or infrastructure projects. ? Strong background in railway construction, civil engineering, and civil works management. ? Proven experience managing large-scale construction teams and complex project environments. ? Previous experience as a Construction Director, Project Director, Construction Manager, or equivalent senior-level position. ? Strong knowledge of construction methodologies, project planning, site management, and contractor management. ? Proven ability to lead multidisciplinary teams and manage complex construction interfaces. ? Excellent leadership, communication, coordination, decision-making, and problem-solving skills. ? Experience working on major railway or infrastructure projects in the GCC/UAE is highly preferred. ? Candidates with experience on major rail systems, metro, heavy rail, or large-scale transportation infrastructure projects will be highly advantageous. ? Strong command of English is required. ? Candidates available to join at short notice will be strongly preferred.</p>

<p>IT Service Management Consultant - 1 year FTC This position offers the opportunity to lead the development and enhancement of IT Service Management practices across a mature technology environment. The role combines ITIL process ownership, ITSM platform configuration, CMDB governance, and automation delivery. You will partner with technology and business stakeholders to improve service quality, compliance, and operational efficiency. Client Details Our client is a highly respected investment organisation committed to operational excellence, innovation, and technology-driven transformation. Working within a regulated environment, the business continues to invest in modern platforms, governance frameworks, and digital capabilities to support future growth. Description * Design, implement, and optimise ITSM processes including Incident, Problem, Change, Request, Asset, and Configuration Management. * Configure and enhance ITSM workflows, service catalogues, SLAs, approvals, and integrations across enterprise platforms. * Drive automation initiatives and leverage AI capabilities to improve service delivery and reduce manual effort. * Manage CMDB governance, configuration data quality, and IT asset lifecycle management activities. * Develop performance dashboards, reporting frameworks, and continuous improvement programmes that enhance operational maturity. Job Offer * Opportunity to contribute to a major technology transformation within a leading investment organisation. * Exposure to automation, AI-driven service management, and enterprise-scale technology initiatives.</p><p>* 3-5 years' experience within IT Service Management, IT Operations, or ITSM Consulting environments. * Strong knowledge of ITIL best practices and service management frameworks. * Hands-on experience with ITSM platforms such as ServiceNow, Jira Service Management, ManageEngine ServiceDesk Plus, or similar tools. * Understanding of CMDB administration, IT asset management, governance controls, and process documentation. * Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline, with ITIL Foundation certification strongly preferred</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br> Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonisation and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. &nbsp;</p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>

<p> • Study current operations through discussions, observations, records and transaction data. </p><p>• Map as-is processes across sales, purchasing, inventory, planning, operations, projects, delivery and finance coordination. </p><p>• Identify process gaps, delays, control failures, duplicate work and visibility issues. </p><p>• Support design of practical to-be processes, SOP inputs, controls, roles and escalation points. </p><p>• Analyse operational data and prepare reports, KPIs and management dashboard requirements. </p><p>• Coordinate project plans, milestones, actions, risks, dependencies and closure follow-up. </p><p>• Support ERP/application implementation by explaining operational requirements, validating workflows and coordinating with developers. </p><p>• Assist with master-data preparation, cleansing, validation, migration and reconciliation. </p><p>• Participate in UAT, user training, issue closure, go-live support and stabilization. </p><p>• Work with departmental users to ensure adoption, data discipline and process compliance. </p><p>• Travel and work at client locations during discovery, implementation and stabilization phases.</p><p><strong>Desired Candidate Profile</strong></p><p>core industry experience in manufacturing, trading, distribution, projects or operations, with hands-on responsibility in at least two functions such as purchasing, planning, inventory, production, project coordination, estimation, sales operations or data analysis.</p><br><br><p>Hands-on use of ERP systems in day-to-day operations; advanced MS Excel; PowerPoint; project tracking tools; exposure to dashboards, reports and process documentation.</p><br><p>•Strong end-to-end process knowledge across sales, purchasing, planning, inventory, operations, delivery and basic finance coordination</p><p>•ERP user-level functional understanding and ability to translate operational needs to developers</p><p>•Process Design, Documentation & Implementation</p><p>•Excellent analytical, logical reasoning, and problem-solving skills.</p><p>•Experience in Cross functional Collaborations</p><p>•Preferred experience in KPI design and monitoring.</p><p>•Exceptional communication and presentation abilities</p><p>•Data analysis, ability to identify process gaps, control failures and operational bottlenecks</p><p>•Good communication and presentation skills Sector/Industry</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>• Prepare and maintain the Mobilisation , transition and service management plan, including dependencies, risks, milestones and readiness criteria.<br> • Lead Blackstone's multidisciplinary onsite and offshore team and coordinate priorities with BlackstoneEIT Project Manager and designated stakeholders.<br> • Manage service reviews, SLA/KPI reporting, risks, issues, escalations, action tracking and continuous service improvement.<br> • Ensure incidents, problems, changes and service requests are governed through the agreed ITSM processes and escalation paths.<br> • Coordinate candidate onboarding, knowledge transfer, access readiness, documentation and operational handover activities.<br> • Maintain accurate monthly service reporting, decision logs, dependency tracking and executive-level updates.<br> • Control scope and ensure that additional requirements, material changes or commercial impacts are assessed and confirmed through the agreed governance process.<br> • Coordinate with Blackstone technical practices and third parties where specialist support is required.<br> Minimum Experience and Qualifications • Minimum 8 years of relevant IT delivery experience, including at least 3 years leading managed services, service transition or multi-domain support teams.<br> • Demonstrable experience managing SLA-based services, customer governance, escalations and operational reporting.<br> • ITIL 4 Managing Professional or equivalent service management certification preferred.<br> • PMP or PRINCE2 Practitioner preferred.<br> • Strong written and verbal English; Arabic is strongly preferred for this client-facing role.<br> Preferred Profile • Previous experience delivering services to UAE government entities.<br> • Working knowledge of TDRA and related federal hosting, connectivity and approval processes.<br> • Experience coordinating hybrid teams across infrastructure, applications, cybersecurity, data and end-user support.<br> Expected Contribution • Mobilisation milestones and dependencies are managed transparently and escalated early.<br> • Service reporting is accurate, timely and aligned with the mutually confirmed SLA/KPI schedule.<br> • Client decisions, risks, actions and scope changes are documented and governed.<br> • Blackstone teams operate as one coordinated delivery unit.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A leading technology-focused organization delivering advanced digital transformation solutions across government and enterprise sectors. The company specializes in developing and implementing innovative technologies that enable organizations to improve operational efficiency, enhance decision-making, and accelerate business growth. They are currently seeking a Senior Product and Solution Sales Manager to support business expansion, solution development, and large-scale project delivery initiatives.</p><br><br> Responsibilities <ul> <li>Collaborate with the sales team to identify, develop, and expand opportunities within government and enterprise customer segments. </li><li>Analyze customer business requirements and design tailored technology solutions that address operational challenges and strategic objectives. </li><li>Lead technical presentations, solution demonstrations, and customer workshops to build confidence and support solution adoption. </li><li>Prepare solution proposals, commercial quotations, and technical documentation in support of customer engagements and bidding activities. </li><li>Evaluate and coordinate with technology partners to ensure solutions are competitive, scalable, and aligned with customer needs. </li><li>Support project delivery by providing technical expertise throughout proposal, negotiation, contract, and implementation phases while monitoring market trends and competitive developments. </li></ul> Qualifications and Skills <ul> <li>Strong experience designing and delivering complex technology solutions for large enterprise or government environments. </li><li>Proven track record of supporting and securing large-scale commercial projects with significant budget values and multiple stakeholders. </li><li>Excellent ability to understand customer requirements, identify business challenges, and translate them into effective solution strategies. </li><li>Strong presentation, stakeholder management, proposal writing, and communication skills, with the ability to engage both technical and business audiences. </li><li>Demonstrated market awareness with the ability to assess industry trends, competitive landscapes, and emerging technologies. </li><li>Self-motivated professional with strong problem-solving abilities, teamwork skills, adaptability, and the capacity to work effectively in fast-paced, multicultural environments. </li></ul> #LI-LC1 <br><br> </div>

<strong>Job Description<br><br></strong><strong>The Role <br><br></strong>The Head of Project Controls provides strategic leadership, governance, and functional management of the Project Controls function across the assigned Business Grouping. The role is responsible for establishing the functional strategy, ensuring compliance with corporate standards, developing organizational capability, driving continuous improvement, and enabling consistent project delivery excellence.<br><br><strong>Our Clients and Projects<br><br></strong><strong>Designing the future. Transforming the world. <br><br></strong>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.<br><br>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.<br><br>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.<br><br><strong>What We Can Offer<br><br></strong><ul><li>Meaningful and interesting projects: Delivered to high profile clients across the Energy Sector</li><li>Commitment to Diversity and Inclusion: We are an organization actively committed to diversity and inclusion across our business </li><li>Competitive remuneration package: With regular reviews to ensure we are rewarding at the right level in line with the market </li><li>Medical Insurance: Ensures inpatient, and outpatient medical care is available should you require treatment</li><li>Group Life and Personal Accident Insurance: The company provides Life Assurance cover </li><li>End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li><li>The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company</li><li>Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li><li>Commitment to continued professional development: Development plans that are tailored to your individual needs and interests </li><li>Global connections: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li><li>Energy Transition Academy: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field<br><br></li></ul><strong>Job Objective<br><br></strong>The Head of Project Controls provides strategic leadership, governance, and functional management of the Project Controls function across the assigned Business Grouping. The role is responsible for establishing the functional strategy, ensuring compliance with corporate standards, developing organizational capability, driving continuous improvement, and enabling consistent project delivery excellence.<br><br><strong>Responsibilities<br><br></strong><strong>Client &amp; Stakeholder Management<br><br></strong><ul><li>Act as the primary Project Controls focal point for the client and contractor Project Controls teams.</li><li>Ensure alignment with client reporting requirements.</li><li>Deliver timely, accurate, and consistent cost and progress reporting.</li><li>Establish and maintain effective communication interfaces for cost, planning, scheduling, and risk management activities.</li><li>Chair regular internal and client Project Controls meetings covering:</li><ul><li>Cost</li><li>Schedule</li><li>Progress</li></ul><li>Report overall project status and Key Performance Indicators (KPIs) to management.<br></li></ul><strong>Project Planning &amp; Scheduling<br><br></strong><ul><li>Develop the Project Work Breakdown Structure (WBS).</li><li>Lead the implementation of planning and cost control structures aligned to the WBS.</li><li>Ensure delivery and ongoing maintenance of:</li><ul><li>Fully resourced schedules</li><li>Logic-linked Gantt charts</li><li>Preferred planning software requirements</li></ul><li>Monitor project progress against the approved baseline.</li><li>Track achievement of major milestones and analyze deviations.</li><li>Identify, monitor, and report on the project critical path.</li><li>Provide early warning of schedule slippages or float erosion.</li><li>Lead schedule recovery planning following delays.</li><li>Oversee preparation of:</li><ul><li>Execution schedules</li><li>CTR (Cost Time Resource) packages.<br></li></ul></ul><strong>Cost Management<br><br></strong><ul><li>Oversee project work approval processes, ensuring:</li><ul><li>Correct cost code allocation</li><li>Initial budget setup</li><li>Required approvals</li></ul><li>Manage project budgets through:</li><ul><li>Cost monitoring</li><li>Forecasting</li><li>Budget control</li></ul><li>Ensure all approved changes are reflected in project budgets and schedules.</li><li>Review contractual obligations to ensure cost control activities comply with:</li><ul><li>Client requirements</li><li>Contract conditions</li></ul><li>Incorporate subcontractor performance impacts into overall project cost reporting.<br></li></ul><strong>Progress Monitoring &amp; Reporting<br><br></strong><ul><li>Monitor overall project performance against approved plans.</li><li>Analyze current performance and forecast future outcomes.</li><li>Ensure timely and accurate reporting of:</li><ul><li>Cost</li><li>Progress</li><li>Schedule</li><li>Forecasts</li><li>KPIs</li></ul><li>Accountable for the accuracy and timely issuance of:</li><ul><li>S-Curves</li><li>Resource histograms</li><li>Project dashboards</li><li>Performance reports<br></li></ul></ul><strong>Change Management<br><br></strong><ul><li>Manage the project change management process.</li><li>Ensure timely preparation and issuance of:</li><ul><li>Change orders</li><li>Variations</li><li>Contract change notifications</li></ul><li>Assess the impact of all change requests on:</li><ul><li>Budget</li><li>Schedule</li><li>Resources</li></ul><li>Promote compliance with the Project Change Management System.</li><li>Facilitate change management assurance activities.<br></li></ul><strong>Risk Management<br><br></strong><ul><li>Lead cost and schedule risk analysis workshops with both project teams and clients.</li><li>Ensure project risks are:</li><ul><li>Identified</li><li>Assessed</li><li>Monitored</li><li>Reported</li></ul><li>Ensure risk management aligns with company standards and project procedures.<br></li></ul><strong>Governance &amp; Project Controls Assurance<br><br></strong><ul><li>Ensure Project Controls processes and procedures are:</li><ul><li>Established</li><li>Maintained</li><li>Understood by the project team</li><li>Consistently applied</li></ul><li>Ensure all project-specific Project Controls systems and tools are fully implemented and functioning effectively.</li><li>Review and approve all cost, planning, scheduling, and risk deliverables before issue.</li><li>Ensure project execution meets:</li><ul><li>Quality requirements</li><li>Schedule commitments</li><li>Budget objectives<br></li></ul></ul><strong>Resource Planning<br><br></strong><ul><li>Provide analysis of current and future project resource requirements.</li><li>Advise the Project Manager on workforce planning and resource optimization.</li><li>Ensure project schedules remain fully resource-loaded and accurately reflect project execution requirements.<br><br></li></ul><strong>Team Leadership &amp; Development<br><br></strong><ul><li>Lead, manage, and develop the Project Controls team.</li><li>Allocate workload effectively across team members.</li><li>Monitor team performance and provide:</li><ul><li>Coaching</li><li>Mentoring</li><li>Constructive feedback</li></ul><li>Foster a collaborative team environment that promotes communication, teamwork, and high performance.</li><li>Motivate the team to achieve project objectives.<br></li></ul><strong>Continuous Improvement<br><br></strong><ul><li>Capture and document lessons learned throughout the project lifecycle.</li><li>Implement improvement initiatives to enhance Project Controls processes, systems, and delivery performance.</li><li>Promote best practices and continuous improvement across the Project Controls function.<br><br></li></ul><strong>Qualifications<br><br></strong><strong> QUALIFICATIONS <br><br></strong><strong>The Successful Candidate Should Possess<br><br></strong><ul><li>Minimum ISCED Level 6 (Bachelor's Degree) in a relevant Engineering discipline or equivalent professional experience. </li><li>ISCED Level 7 (Master's Degree) preferred. <br><br></li></ul><strong>Knowledge, Skills &amp; Experience<br><br></strong><strong>Technical Expertise<br><br></strong><ul><li>Advanced expertise across all Project Controls disciplines, including:</li><ul><li>Planning &amp; Scheduling </li><li>Cost Control </li><li>Estimating </li><li>Change Control </li><li>Risk Analysis </li></ul><li>Extensive industry experience in Project Controls leadership. </li><li>Strong experience managing multidisciplinary Project Controls teams. <br></li></ul><strong>Project Management<br><br></strong><ul><li>Excellent understanding of Project Management principles and methodologies. </li><li>Comprehensive knowledge of Project Controls processes and best practices. </li><li>Experience supporting engineering and construction projects. <br><br></li></ul><strong>Systems &amp; Technology<br><br></strong><ul><li>Proficient in both manual and computerized Project Controls systems and business applications. </li><li>Experience implementing and optimizing Project Controls digital tools. <br><br></li></ul><strong>Leadership<br><br></strong><ul><li>Proven ability to:</li><ul><li>Drive organizational performance </li><li>Influence change </li><li>Lead transformation initiatives </li><li>Deliver business improvements <br></li></ul></ul><strong>Personal Attributes<br><br></strong><strong>The Ideal Candidate Will Demonstrate<br><br></strong><strong>Strategic Leadership<br><br></strong><ul><li>Strategic mindset with the ability to translate long-term objectives into practical execution plans. <br><br></li></ul><strong>Collaboration<br><br></strong><ul><li>Collaborative leadership style. </li><li>Culturally aware and inclusive. </li><li>Values diversity and fosters teamwork. <br><br></li></ul><strong>Communication &amp; Influence<br><br></strong><ul><li>Strong communication and stakeholder management skills. </li><li>Ability to influence, inspire, and drive behavioural change across all organizational levels. <br><br></li></ul><strong>Problem Solving<br><br></strong><ul><li>Strong analytical and problem-solving capabilities. </li><li>Applies sound professional judgement to resolve complex issues. <br><br></li></ul><strong>Coaching &amp; Development<br><br></strong><ul><li>Skilled coach and mentor. </li><li>Provides constructive developmental feedback to build capability across the Project Controls function. <br><br></li></ul><strong>Values &amp; Behaviours<br><br></strong><ul><li>Demonstrates and promotes Wood's Vision, Values, and Behaviours through leadership and decision-making. <br><br></li></ul><strong>About Us<br><br></strong>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br><strong>Diversity Statement <br><br></strong>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role&nbsp;</strong></p><br><br><p>This is an exciting opportunity for an experienced Head of Department with a proven track record in leading and managing the discpline engineering department, ensuring the successful execution of projects and alignment with company goals for a high-profile client.&nbsp;&nbsp;</p><br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe.&nbsp;We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong>&nbsp;Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:&nbsp;</strong>We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive remuneration package:</strong>&nbsp;With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity:&nbsp;</strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>The key objectives for this role are:</strong></p><br><ul> <li>Accountable for driving engineering excellence within the Instrumentation, Controls and Telecommunications teams for both Onshore and Offshore Projects across the region</li> <li>Ensure consistent, safe, and high-quality delivery of engineering services, effective governance of discipline practices, and development of engineering capability</li> <li>Provide functional leadership to Lead Discipline Engineers of both onshore and offshore projects and maintains oversight of all discipline engineering activities within the business</li> <li>Serve as a subject-matter expert, supporting continuous improvement and technical excellence across the wider organisation</li> <li>Expected to role-model the company’s values and behaviours, demonstrating the highest standards of safety, ethics, and inclusivity</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p>Engineering Delivery &amp; Performance</p><br><ul> <li>Drive HSSEA culture and performance across the discipline team</li> <li>Ensure engineering integrity and compliance throughout all work scopes</li> <li>Maintain a strong focus on process safety and eliminate technical incidents through robust controls and lessons learned</li> <li>Support technical assurance activities, including audits and incident investigations</li> <li>Provide appropriate discipline resources to the projects and deliver work in line with company procedures and customer requirements</li> <li>Manage and optimise discipline resource utilisation against workload demand and overhead budgets</li> <li>Support workforce planning activities, including short-term and annual resource forecasting</li> <li>Collaborate with other discipline managers to develop discipline inputs into engineering execution plans</li> <li>Establish, maintain, and continuously improve discipline engineering systems, tools, and processes to ensure cost-effective and competitive execution</li> <li>Identify and promote innovation opportunities and emerging technologies within the discipline</li> <li>Identify opportunities for margin improvement and efficiency enhancement</li></ul><p>Strategy, Development &amp; Business Support</p><br><ul> <li>Support business development activities to identify and secure new work</li> <li>Review Proposal Manhours for your discipline and optimise</li> <li>Provide discipline input to proposals in collaboration with other discipline leads</li> <li>Support and strengthen workshare strategies across engineering centres</li></ul><p>People &amp; Capability Management</p><br><ul> <li>Set the vision and strategic direction for the Discipline Engineering Group under guidance from the Engineering Director</li> <li>Provide line management to direct reports, including performance management, objective setting, career development, and remuneration input</li> <li>Ensure recruitment, development, and succession planning to meet current and future business needs</li> <li>Implement and maintain discipline competence assurance frameworks</li> <li>Identify skills and capability gaps and organise appropriate training or development plans</li> <li>Build an inclusive, diverse, and high-performing team culture</li></ul><p>Governance, Policies &amp; Procedures</p><br><ul> <li>Develop, maintain, and improve discipline processes, procedures, manuals, and intellectual property in line with company policies and regulatory requirements</li> <li>Provide guidance on applicable codes, standards, legislation, and regulatory compliance</li> <li>Maintain discipline software tools in alignment with corporate policies</li> <li>Support project delivery assurance through reviews and governance activities</li> <li>Implement continuous improvement through structured change management</li></ul><p>Authority &amp; Influence</p><br><ul> <li>Decisions significantly impact technical quality, financial performance, and project outcomes</li> <li>Authority over recruitment, development, and performance management of discipline resources</li> <li>May hold responsibility for discipline overhead budgets, including training and professional development</li></ul><p>Working Relationships</p><br><p>Internal</p><br><ul> <li>Engineering Managers (local and regional)</li> <li>Other Discipline Managers&nbsp;</li> <li>Project Managers and Contract Managers</li> <li>Engineering Centres and Workshare Teams</li> <li>Technical Networks and Communities of Practice</li></ul><p>External</p><br><ul> <li>Customers and Clients</li> <li>Engineering Software Vendors</li></ul><br>Qualifications:<br> <p><strong>Skills And Qualifications&nbsp;</strong></p><br><br> <p><strong>What makes you remarkable?&nbsp;</strong></p><br><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.</p><br> <p><strong>Qualifications</strong></p><br> <ul> <li>Bachelor’s degree as a minimum in a relevant engineering discipline</li> </ul> <p><strong>Knowledge &amp; Experience</strong></p><br> <ul> <li>Minimum 25 years of experience in Onshore and Offshore Mega Projects (Capex of over 2 billion USD)&nbsp;</li> <li>Minimum 5 years of experience in managing in the role of Head of Discipline</li> <li>Experience in ASSESS, Pre-FEED, FEED and Detailed Design stages of projects</li> <li>Extensive experience in engineering delivery of C&amp;IT Discipline projects with over 250K manhours &nbsp;</li> <li>Deep Knowledge in ANSI, IEC, ISA, API, NFPA, NEMA, EN, CENELAC, ATEX, ISO Codes and Middle East Clients' Specifications</li> <li>Experience in working with ADNOC, BP, KNPC, KOC, PDO, Qatar Energy, and Shell</li> <li>Expert-level understanding of discipline engineering tools, processes, and technologies</li> <li>Strong understanding of client business drivers</li> <li>Proven experience in developing and leading high-performing engineering teams</li> </ul> <p><strong>Core Competencies</strong></p><br> <ul> <li>Strategic thinking and problem-solving capability</li> <li>Strong leadership, communication, and stakeholder management skills</li> <li>Ability to work effectively in multicultural and cross-functional environments</li> <li>Competent in people interviewing, selection, communication, and management, including performance management</li> <li>Proactively always interact with team members in a positive and professional manner</li> <li>Coaching and mentoring capability with a focus on talent development</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>Contracts Manager will oversee all contractual and commercial aspects of Buildings Project. This role involves managing contracts, ensuring compliance with legal and regulatory standards, handling claims and variations, and supporting project teams to deliver projects on time and within budget.</p><br><span>Your role</span><ul><li><span>Degree qualified (BSc / MSc) professionally recognised (MRICS / FRICS) who has reached senior professional level in project delivery of large projects, 10+ years of experience, preferably similar to this client / consultant project / role.&nbsp;</span></li><li><span>Expert in reviewing, understanding and applying contacts and framework agreements.&nbsp;</span></li><li><span>Experience in drafting contract particulars and appendices, compiling tender documents, tender negotiations, analysis and recommendations, negotiating contract conditions etc.&nbsp;</span></li><li><span>Capable of reviewing existing operations within an organisation through all the project pre and post contract phases (processes and procedures in both office and site).&nbsp;</span></li><li><span>Conversant with the Royal Institute of British Architects (RIBA) design stages, especially RIBA Stages 2 to 6.&nbsp;</span></li><li><span>Assessing both the strengths and weaknesses and assisting in compiling a bespoke set of process and procedures of all the activities including but not limited to quality, progress, commercial matters, contractual matters, value, safety, design and construction.&nbsp;</span></li><li><span>An experienced Commercial / Contracts Manager with a demonstrable track record in the delivery of large multi-functional projects.&nbsp;</span></li><li><span>Strong negotiation and claims experience on major projects.&nbsp;</span></li><li><span>Proven commercial / contractual acumen.&nbsp;</span></li><li><span>Management of contractual correspondence, provide advice on and draft appropriate responses.&nbsp;</span></li><li><span>Knowledge of project controls (especially change management) procedures.&nbsp;</span></li><li><span>A “rounded profile”, comfortable with planning, analysis and managing process and commercial considerations. The successful candidate should also be able to drive for a successful delivery.&nbsp;</span></li><li><span>Effective in building good working relationships within complex structures both within projects, with clients and internally.&nbsp;</span></li><li><span>A minimum of 5 years’ experience working in USA, Canada or Western European Countries, and a further 5 years’ experience working in the Middle East, is preferable.&nbsp;</span></li><li><span>Assess and evaluate independent Consultants appointed by the client, review and report on compliance with their contractual terms and obligations.&nbsp;</span></li><li><span>Asses and evaluate AtkinsRéalis compliance with their own contractual terms and obligations and provide recommendations for and oversee improvements.&nbsp;</span></li><li><span>Whilst reporting direct to the Commercial Director for PDO, shall integrate with and fully support the PDO team, as well as the PMC’s as / where applicable, with respect to contract administration and management.&nbsp;</span></li><li><span>Deputise for PDO Commercial Director, where / if required.&nbsp;</span><br>&nbsp;</li></ul>About you<p><b>Education</b></p><br><ul><li>Bachelor’s/master’s degree in civil engineering, Construction Management, Law, or related field.</li><li>Proven experience in contract management and commercial roles within road and infrastructure projects.</li><li>Strong knowledge of FIDIC, NEC, or other standard forms of construction contracts.</li><li>Proficiency in contract administration, claims management, and dispute resolution.</li><li>Excellent negotiation and communication skills.</li><li>Strong financial acumen and cost-control expertise.</li><li>Ability to interpret legal documents and contractual obligations.</li><li>Effective leadership and team management skills.</li><li>High attention to detail and problem-solving abilities.</li><li>Proficiency in MS Office and project management software.</li></ul><span>Rewards &amp; benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li><span>Tax-free salary.</span></li><li><span>Life insurance coverage.</span></li><li><span>Medical insurance.</span></li><li><span>Annual leave balance.</span></li><li><span>Company gratuity scheme.</span></li><li><span>Discretionary bonus program.</span></li><li><span>Annual flight contribution.</span></li><li><span>Transportation &amp; housing allowances.</span></li><li><span>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</span></li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>