Shipping representative Jobs - Sharjah UAE
48 Jobs Found
<ul><li><p>The Commercial Vehicles Sales Representative for the HINO Trucks Division is responsible for driving sales growth by actively seeking and engaging with prospective customers. This role focuses on achieving sales targets, maximizing profitability, and ensuring high levels of customer satisfaction through effective relationship management and consultative selling practices. Success in this position requires strong product knowledge, exceptional communication skills, and the ability to operate effectively in a fast-paced environment.<br></p></li></ul><p><strong>Sales and Revenue Growth</strong></p><p><br></p><ul><li><p>Achieve and exceed monthly and annual sales targets while maximizing profitability by focusing on net sales and gross margin earnings.</p></li><li><p>Utilize discounts effectively as a tool to close deals, ensuring profitability and customer satisfaction.</p></li></ul><p><br></p><p><strong>Customer Engagement</strong></p><p><br></p><ul><li><p>Contact prospective customers and manage assigned accounts within the designated territory.</p></li><li><p>Conduct regular customer and field visits to assess business requirements, ensure satisfaction, and maintain long-term relationships.</p></li><li><p>Qualify customers by understanding their requirements and interests and matching them to appropriate models.</p></li></ul><p><br></p><p><strong>Product Demonstration</strong></p><p><br></p><ul><li><p>Demonstrate trucks by explaining characteristics, capabilities, and features, offering test drives, and explaining warranties and services.</p></li></ul><p><br></p><p><strong>Administrative Responsibilities</strong></p><p><br></p><ul><li><p>Write sales orders, secure deposits, and process paperwork in line with established business policies.</p></li><li><p>Provide sales management with information by completing reports.</p></li><li><p>Ensure that monthly overdue payments are within the agreed target.</p></li></ul><p><br></p><p><strong>Professional Development</strong></p><p><br></p><ul><li><p>Attend all sales meetings, modular training sessions, and refresher courses to stay informed about new products.</p></li><li><p>Communicate with the Sales Manager or Branch Manager regarding any additional training requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong PC skills, including proficiency in Excel and Microsoft Office.</p></li><li><p>Excellent customer service and strong communication skills.</p></li><li><p>Solid time management and analytical skills.</p></li><li><p>Goal-oriented self-starter with the ability to thrive in a fast-paced work environment.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>3+ years of experience in a Commercial Vehicle sales role at a dealership.</p></li><li><p>Mandatory experience in light, medium, and heavy-duty truck sales in UAE.</p></li><li><p>Bachelor’s degree or equivalent experience.</p></li><li><p>Experience with commercial truck sales or truck equipment sales preferred.</p></li><li><p>Valid UAE driving license.</p></li><li><p>Experience within UAE.</p></li></ul>
<p><strong>Responsibilities</strong></p><p>Teaching</p><p>Develop, implement, and evaluate educationally effective teaching and assessment materials in Maritime Logistics, Supply Chain Management, Maritime Business, Research Methods, and Applied Research.</p><p>Teach and supervise undergraduate and postgraduate courses, including Research Methods, Applied Research, and related research methodology, dissertation, thesis, and capstone project supervision activities.</p><p>Set and mark coursework, examinations, and other assessment tasks in a timely fashion, with clear and supportive feedback to students, all to an appropriate standard.</p><p>Provide pastoral support to students at all levels of study, referring them on for further help and/or guidance as necessary.</p><p>Deliver a maximum of 2 credit hours teaching per term, alongside supporting supervision of undergraduate and postgraduate research projects and theses for the equivalent of 1 credit hour per term.</p><p>Hold an appropriate higher education teaching qualification e.g. FHEA or similar, or commit to undertaking such at the earliest opportunity.</p><p>Research</p><p>Deliver a plan for personal research over the next five years in Maritime Logistics, Supply Chain Management, Maritime Business, Maritime Finance, or related maritime disciplines. The plan will include writing applications for substantial research funding that enables your research ambitions to be delivered. For appointment at Professor, you will be an established international leader in your research field. For appointment at Associate Professor, you will be expected to establish international leadership in your research field within the next 5 years.</p><p>Carry out independent research and contribute, as a team member, to collective programmes of research in Maritime Logistics, Supply Chain Management, Maritime Business, Maritime Finance, and related maritime disciplines, generating and disseminating high-quality research outputs that are likely to achieve impact.</p><p>Lead in making direct, measurable and positive contributions to SMA s returns on the MoHESR KPIs, in particular those in Pillar #4. This will include, but is not limited to: At least 2 Class A publications per year. In the first year, at least 1 application for external funding, including an industry and an international academic partner, as well as meaningful and measurable student involvement</p><p>Actively build and contribute to leadership of networks of contacts with appropriate bodies external to the University, including relevant industry employers, policymakers and charities.</p><p>In support of SMA as an applied, industry-oriented institution, secure industry collaboration and involvement in your own research and that of your Bachelor and Master students.</p><p>Actively contribute to SMA s research themes, which include but are not limited to: Maritime Logistics & SCM Maritime Business & Finance Sustainability & Governance Technology (Smart Ports, Digital Shipping, Maritime Technology, Artificial Intelligence, Data Analytics, and Digital Transformation).</p><p>Engage and enable research and impact beyond academia. Build leadership in research and scholarly literature in Maritime Logistics, Supply Chain Management, Maritime Business, Maritime Finance, and related maritime disciplines, contributing to relevant national and international conferences, workshops, colloquia, and professional forums, with expectations of leadership in these activities for appointment to Associate Professor.</p><p>Development</p><p>Contribute, as directed by the senior management, to organisational and administrative tasks within SMA.</p><p>Monitor and, where appropriate, manage teaching and/or research resources (e.g. time, materials, finance, equipment, laboratory) effectively.</p><p>Consistently act with collegiality, actively taking on administrative duties and participating fully in the daily working life of the Faculty, behaving as a role model for others.</p><p>Self-manage, with appropriate support and guidance, the time demands of scholarship, teaching and research.</p><p>Actively seek to contribute to the College, Department, Faculty and University strategies.</p><p>Actively contribute to Faculty development and capacity building, including by mentoring and guiding less experienced colleagues.</p><p><strong>Person Specification</strong></p><p>Essential: Track record of internationally competitive independent research and plans providing evidence of a trajectory towards international leadership. Leading significant publications in high-impact academic journals in maritime logistics, supply chain management, maritime business, maritime finance and/or maritime sustainability.</p><p>At least 4 Scopus-indexed papers in the last 3 years, including at least 2 related to maritime business and/or maritime sustainability, for appointment at Associate Professor</p><p>At least 7 Scopus-indexed papers in the last 5 years, including at least 4 related to maritime business and/or maritime sustainability, for appointment at Professor</p><p>Track record in independent leadership in attracting grant funding. Significant contribution to least 3 externally funded projects, including at least 1 related to maritime business and/or maritime sustainability, for appointment at Associate Professor</p><p>Lead investigator on at least 3 externally funded projects, including at least 2 related to maritime business and/or maritime sustainability, for appointment at Professor</p><p>Experience of effective teaching and supervision in higher education, including successful supervision of Master and/or PhD student(s).</p><p>Contribution to broader organisational and management processes. Ability to organise your own time and work, to meet deadlines, and manage competing priorities, use initiative, and apply creativity, to solve problems that are encountered in the teaching and/or research context.</p><p>Commitment to working within professional and ethical codes of conduct.</p><p><strong>Skills</strong></p><p>Ability to fluently speak, write and communicate in English at the highest level of professionalism. Team player, approachable, sensitive towards all cultures Capable of working effectively under pressure, with a commitment to completing tasks promptly and efficiently.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2>E: PhD in Maritime Logistics, Supply Chain Management, Maritime Business, Maritime Finance, International Maritime Law, or a closely related discipline. E: Minimum 10 years of academic experience after completing a PhD, and currently holding the position of Associate Professor or higher, or an equivalent academic rank at a recognized institution. P: Recognised qualification for teaching in Higher Education P: Relevant industry body affiliation/ membership<h2>Experience</h2>E: Academic standing and credibility, including success in winning and delivering major grants, internationally excellent research outputs, impact case studies, impactful innovation activities, and expertise in Maritime Logistics, Maritime Supply Chain Management, Maritime Business and related disciplines. E: Effective and significant academic leadership on matters related to research and innovation, with demonstrated experience in Maritime Logistics, Maritime Supply Chain Management, Maritime Business, or related fields. P: Familiarity with the UAE's Higher Education landscape, including CAA initiatives, policies and practices.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Community Ambassador is responsible for representing NMC within local Emirati communities by organising
and hosting informal, health-focused community engagements. The role builds awareness of NMC services,
facilitates connections between community members and NMC physicians, and promotes healthcare education
through trusted, relationship-driven interactions.
Working remotely and flexibly, the Community Ambassador acts as a bridge between NMC and the community—
supporting brand visibility, patient engagement, and business growth while contributing to Emiratisation and
community wellbeing.
Responsibilities
Community Engagement & Relationship Building
· Act as a trusted NMC brand representative within local Emirati communities
· Build and maintain strong relationships with community members, families, and social networks
· Promote awareness of NMC services through authentic, community-driven engagement
Event Planning & Hosting
· Organise and host small-scale community gatherings (e.g. coffee mornings, women’s health sessions,
mom-and-toddler events)
· Coordinate event logistics including venue arrangements, attendee outreach, and scheduling
· Ensure events are culturally appropriate, engaging, and aligned with NMC brand standards
Coordination with Clinical Teams
· Liaise with NMC physicians and internal teams to support themed health education sessions
· Assist in scheduling and facilitating physician-led discussions (OBGYN, dermatology, family medicine, mental health, etc.)
· Ensure smooth delivery of sessions and positive participant experience
Brand Promotion & Awareness
· Promote NMC services, specialties, and physicians in a non-commercial, trust-based manner
· Share key NMC messages organically within personal and professional networks
· Support grassroots brand visibility in target communities
Patient & Business Referral Support
· Encourage and facilitate appropriate referrals to NMC hospitals and clinics
· Help translate community interest into service enquiries and appointments
· Capture basic feedback and insights from community interactions to support service improvement
Reporting & Feedback
· Maintain simple records of events, attendance, and engagement outcomes
· Share feedback, insights, and community trends with line manager / program lead
· Contribute to the continuous improvement of the ambassador program Learning & Development
· Participate in provided training related to:
o Marketing and brand representation
o Community engagement
o Business development basics
o Social media and communication skills
· Apply learned skills to enhance role effectiveness and personal development
Compliance & Governance
· Adhere to NMC policies, brand guidelines, and confidentiality requirements
· Ensure ethical promotion of healthcare services in line with regulatory standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> · UAE National (UAEN)
· Minimum High School Certificate or equivalent
· Diploma or Bachelor’s degree in Business, Marketing, Communications, Social Sciences, Healthcare, or a
related field is an advantage but not mandatory</p><p></p></section>
<br><ul><li><p>Research and identify <strong>C-level executives and senior industry professionals</strong> aligned with each event's target audience.<br></p></li><li><p>Conduct outbound calls, emails, and LinkedIn outreach to invite executives to attend or speak at events.<br></p></li><li><p>Build, maintain, and update a database of senior industry contacts.<br></p></li><li><p>Achieve delegate acquisition and event attendance targets.<br></p></li><li><p>Coordinate registrations, confirmations, and attendance status for invited delegates.<br></p></li><li><p>Work closely with the Client Services team to achieve invitee targets and meet campaign timelines.<br></p></li><li><p>Provide regular updates and reports on invitee engagement, campaign progress, and key performance metrics.<br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</p></li><li><p><strong>2–5 years</strong> of experience in event marketing, delegate acquisition, telemarketing, business development, or a similar role.</p></li><li><p>Excellent communication, interpersonal, and relationship-building skills.</p></li><li><p>Confident in engaging with senior executives over the phone.</p></li><li><p>Experience with LinkedIn, CRM systems, and Microsoft Office is an advantage.</p></li></ul>
<p>JOB SUMMARY
The Junior Operations Executive is responsible for supporting order processing, delivery coordination, documentation, and customer service within the Supply Chain operations. This role ensures that purchase orders are processed accurately, deliveries are scheduled and monitored, and invoices are prepared and submitted on time. The Operations Executive plays a more active role in coordinating with sales, warehouse, logistics, and customers to ensure smooth and efficient distribution operations.
DUTIES & RESPONSIBILITIES
Order Processing & Fulfilment
• Review customer purchase orders for accuracy, completeness, and pricing.
• Verify stock availability in ERP before order confirmation.
• Prepare invoices, delivery notes, and upload documents to customer ERP portals.
• Monitor GRNs (Goods Receipt Notes) and follow up with sales for pending approvals.
• Coordinate with warehouse for order picking, packing, and dispatch.
Delivery & Transport Coordination
• Assign deliveries to drivers based on route optimization and load capacity.
• Track delivery progress and update customers and sales teams on status.
• Resolve issues related to partial deliveries, delays, or returned goods.
Customer Service & Issue Resolution
• Respond to customer inquiries professionally and provide timely updates.
• Coordinate with sales representatives to resolve product or delivery-related issues.
• Maintain strong relationships with customers through effective communication.
Financial & Documentation Oversight
• Submit invoices to customers, ensuring VAT and commercial terms compliance.
• Collect and reconcile payments (cash/cheques) where applicable.
• Ensure accurate scanning, filing, and sequential record keeping of all documents.
• Support financial reconciliation by coordinating with Finance.
Product Service & Support
• Support Sr. Operations Executive in dispenser/diffuser installation and servicing.
• Deliver samples and consumables as requested, maintaining accurate records.
• Assist in equipment retrieval, replacement, and disposal.
Compliance & Reporting
• Follow ERP procedures strictly, avoiding manual corrections.
• Submit weekly and monthly reports on order processing, delivery status, and collections.
• Ensure compliance with health, safety, and regulatory requirements.
General
• Provide support to the Operations Supervisor in managing day-to-day operations.
• Assist and mentor Junior Operations Executives in document handling and ERP entries.
• Perform additional duties as assigned by line management.</p><p>Academic Qualifications
• Minimum: High School Diploma or equivalent.
• Preferred: Diploma/Certificate in Business Administration, Supply Chain & Logistics, Office Management, Accounting, or Finance
Years of Experience
• 2–3 years in operations, logistics, or distribution roles.
• Experience with customer-facing coordination preferred.
Nature of Experience
• FMCG/trading company environment.
• Hands-on experience in ERP systems (e.g., SAP, Oracle, MS Dynamics).
• Exposure to distribution and order fulfilment processes.
• Coordination with sales, warehouse, and logistics teams.
Other Skills / requirement
• Strong communication skills (English required; Arabic an advantage).
• Proficiency in MS Office and ERP data entry.
• Strong organizational and multitasking skills.
• Basic problem-solving and decision-making abilities.
• Ability to work flexible hours, including weekends/holidays if required.</p>
<ol type="1"><li><p>Maintaining client relationship and collecting feedback surveys for every project completed.</p></li><li><p>Meet clients in person within the assigned geographical area as per the given targets.</p></li><li><p>Communicate any concerns or feedback received from clients to the relevant departments.</p></li><li><p>Greetings to clients on birthdays, seasonal greetings, calendars distributions and maintaining accurate client database across all regions.</p></li><li><p>Initiating courier operations, including scheduling, tracking, maintained records of courier dispatches.</p></li><li><p>Preparing any support documents for courier related.</p></li><li><p>Verifying the monthly courier invoices and follow-up with finance for payment release.</p></li><li><p>Managing Freedom pay delivery including documentation through trusted courier processing.</p></li><li><p>ERP entry for all courier billing to facilitate the payment by finance team.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Should be ready for in person client meetings within UAE and prefer to have customer service-related experience with Knowledge of Microsoft Power point presentation and excel</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Conduct thorough risk assessments to identify potential hazards in the workplace and recommend appropriate mitigation strategies.</li><li>Develop and implement HSE policies and procedures tailored to specific operational needs and regulatory requirements.</li><li>Perform regular inspections and audits to ensure compliance with health, safety, and environmental regulations, documenting findings and corrective actions.</li><li>Lead incident investigations to determine root causes, ensuring lessons learned are effectively communicated and integrated into future practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Environmental Science, Occupational Health, Safety Engineering, or a related field.</li><li>Professional certifications such as NEBOSH, IOSH, or equivalent are highly preferred.</li><li>Minimum of 5 years of experience in HSE roles, preferably within the oil and gas, construction, or manufacturing industries.</li><li>Exposure to international HSE standards and regulations, with experience in multi-national environments being an advantage.</li></ul><p></p></section>
<p>we need fast learner good in sales </p><p><strong>Desired Candidate Profile</strong></p><p>freshers and experience with sales person's can apply </p>
<ul><li>Proactively identify and engage potential clients through various channels, understanding their unique needs and pain points.</li><li>Develop and deliver compelling sales presentations and product demonstrations tailored to resonate with prospective customers.</li><li>Nurture strong relationships with clients, acting as a trusted advisor and ensuring their ongoing satisfaction.</li><li>Skillfully negotiate contract terms and pricing to achieve mutually beneficial agreements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; Bachelor's degree in Business, Marketing, or a related field preferred.</li><li>Minimum of 2-3 years of proven sales experience, preferably within the [Specify Industry] sector.</li><li>Demonstrated track record of achieving and exceeding sales quotas.</li><li>Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales enablement tools.</li></ul>
<ul><li>Assist customers in identifying their needs and recommend appropriate products, ensuring a personalized shopping experience.</li><li>Process transactions efficiently, maintaining accuracy in cash handling and credit card processing to uphold financial integrity.</li><li>Maintain product displays and inventory levels, ensuring the sales floor is visually appealing and well-stocked to drive sales.</li><li>Collaborate with the sales team to achieve monthly targets, actively participating in strategy discussions and performance reviews.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; a degree in business or a related field is a plus.</li><li>Minimum of 1-2 years of experience in retail or sales environments, demonstrating a strong track record of meeting sales targets.</li><li>Certifications in sales techniques or customer service can enhance candidacy and show commitment to the profession.</li><li>Experience in the specific industry (e.g., electronics, fashion, or home goods) is preferred to better engage with customers.</li></ul>
<p>To ensure the safety of the guests in the waterpark and prevent accidents by monitoring aquatic environments, enforcing safety rules, and responding to emergencies with prompt rescues and first aid. Key responsibilities include patrolling water areas and slides, recognizing signs of distress, performing water rescues, administering first aid and CPR, maintaining water quality and cleanliness, and collaborating with the team to uphold the overall safety of the waterpark.</p><ul><li><p>Vigilant Surveillance: Continuously scan the waterpark area and observe guest activities to identify potential hazards, unsafe behaviors, or patrons in distress. </p></li><li><p>Emergency Response: Act quickly and appropriately to emergencies by performing rescues, administering first aid and CPR, and ensuring the safety of all patrons in and around the water attractions. </p></li><li><p>Rule Enforcement: Clearly communicate and enforce all waterpark rules and regulations to ensure guest compliance and a safe environment for everyone. </p></li><li><p>Facility and Equipment Inspection: Conduct daily safety checks of the waterpark, including slides, pools, equipment, and surrounding areas, reporting any unsafe conditions or hazards to management. </p></li><li><p>Safety Communication: Educate waterpark guests about safety guidelines and warnings, such as those for weather or specific attractions, to promote a culture of water safety. </p></li><li><p>Maintenance and Cleaning: Assist with maintaining a clean and organized waterpark, which may include tasks such as sweeping decks, picking up litter, and general upkeep of facilities.
</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Current Lifeguard certification</p></li><li><p>CPR and First Aid certification</p></li><li><p>Previous experience in a lifeguard or similar role preferred.</p></li><li><p>Strong swimming skills and physical fitness.</p></li><li><p>Ability to work flexible hours, including weekends and holidays.</p></li></ul>
<ol><li><p>Conduct thorough source code reviews to identify potential security vulnerabilities and ensure compliance with security best practices.</p></li><li><p>Investigating security breaches and other cybersecurity incidents.</p></li><li><p>Perform Vulnerability Assessment and Penetration Testing (VAPT) on various applications and systems.</p></li><li><p>Use advanced analytic tools to determine emerging threat patterns and vulnerabilities.</p></li><li><p>Work closely with the software development team to communicate potential security vulnerabilities and provide recommendations for remediation.</p></li><li><p>Maintain up-to-date knowledge of the latest cyber security threats, trends, and technologies.</p></li><li><p>Develop and maintain documentation related to security assessments, discoveries, and remediation activities.</p></li><li><p>Collaborate with cross-functional teams to develop and implement effective security policies and practices across the organization.</p></li><li><p>monitor identity and access management, including monitoring for abuse of permissions by authorized system users.</p></li><li><p>Perform ethical hacking as and when required.</p></li><li><p>Conduct threat and risk analysis on a regular basis and provide viable solutions for them.</p></li><li><p>Design secure principles, develop security features, actively participate in security architecture reviews, and optimize new technology services.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor’s degree in computer science, Information Technology, Cyber Security, or a related field.</p></li><li><p>7+ years of experience in cyber security, specifically in source code review and VAPT.</p></li><li><p>Strong knowledge of programming languages, specifically Java, Swift, and .net.</p></li><li><p>Familiarity with various security frameworks and standards.</p></li><li><p>Excellent problem-solving skills and a keen eye for detail.</p></li><li><p>Strong communication skills, capable of effectively articulating complex technical concepts to non-technical stakeholders.</p></li><li><p>Relevant professional certifications such as CISSP, CEH, OSCP, or similar are preferred.</p></li><li><p>Good understanding of security technologies including firewalls, proxies, SIEM, antivirus software, and IDPs etc.</p></li><li><p>Good knowledge of penetration testing, network security, and the techniques used to expose & correct security flaws.</p></li><li><p>A good knowledge of scripting, hacking, networking, and operating systems are a must.</p></li><li><p>Good knowledge of managing, installing, and operating security related software’s.</p></li><li><p>Arabic speakers are a plus.</p></li><li><p>Knowledge of white-box testing is a plus.</p></li></ol>
<p>JOB SUMMARY
The Junior Operations Executive is responsible for supporting order processing, delivery coordination, documentation, and customer service within the Supply Chain operations. This role ensures that purchase orders are processed accurately, deliveries are scheduled and monitored, and invoices are prepared and submitted on time. The Operations Executive plays a more active role in coordinating with sales, warehouse, logistics, and customers to ensure smooth and efficient distribution operations.
DUTIES & RESPONSIBILITIES
Order Processing & Fulfilment
• Review customer purchase orders for accuracy, completeness, and pricing.
• Verify stock availability in ERP before order confirmation.
• Prepare invoices, delivery notes, and upload documents to customer ERP portals.
• Monitor GRNs (Goods Receipt Notes) and follow up with sales for pending approvals.
• Coordinate with warehouse for order picking, packing, and dispatch.
Delivery & Transport Coordination
• Assign deliveries to drivers based on route optimization and load capacity.
• Track delivery progress and update customers and sales teams on status.
• Resolve issues related to partial deliveries, delays, or returned goods.
Customer Service & Issue Resolution
• Respond to customer inquiries professionally and provide timely updates.
• Coordinate with sales representatives to resolve product or delivery-related issues.
• Maintain strong relationships with customers through effective communication.
Financial & Documentation Oversight
• Submit invoices to customers, ensuring VAT and commercial terms compliance.
• Collect and reconcile payments (cash/cheques) where applicable.
• Ensure accurate scanning, filing, and sequential record keeping of all documents.
• Support financial reconciliation by coordinating with Finance.
Product Service & Support
• Support Sr. Operations Executive in dispenser/diffuser installation and servicing.
• Deliver samples and consumables as requested, maintaining accurate records.
• Assist in equipment retrieval, replacement, and disposal.
Compliance & Reporting
• Follow ERP procedures strictly, avoiding manual corrections.
• Submit weekly and monthly reports on order processing, delivery status, and collections.
• Ensure compliance with health, safety, and regulatory requirements.
General
• Provide support to the Operations Supervisor in managing day-to-day operations.
• Assist and mentor Junior Operations Executives in document handling and ERP entries.
• Perform additional duties as assigned by line management.</p><p>Academic Qualifications
• Minimum: High School Diploma or equivalent.
• Preferred: Diploma/Certificate in Business Administration, Supply Chain & Logistics, Office Management, Accounting, or Finance
Years of Experience
• 2–3 years in operations, logistics, or distribution roles.
• Experience with customer-facing coordination preferred.
Nature of Experience
• FMCG/trading company environment.
• Hands-on experience in ERP systems (e.g., SAP, Oracle, MS Dynamics).
• Exposure to distribution and order fulfilment processes.
• Coordination with sales, warehouse, and logistics teams.
Other Skills / requirement
• Strong communication skills (English required; Arabic an advantage).
• Proficiency in MS Office and ERP data entry.
• Strong organizational and multitasking skills.
• Basic problem-solving and decision-making abilities.
• Ability to work flexible hours, including weekends/holidays if required.</p>
<ul><li><p>Prepare and submit all necessary customs documentation for the import and export of goods, ensuring full compliance with UAE customs regulations.</p></li><li><p>Verify that all shipments, including lubricants and petrochemical products, adhere to legal requirements for customs clearance.</p></li><li><p>Liaise with customs authorities to ensure smooth and efficient clearance of shipments.</p></li><li><p>Keep track of duty exemption programs or any preferential trade agreements that may apply to the company's shipments.</p></li><li><p>Handle visa applications, renewals, cancellations, and follow up with immigration authorities.</p></li><li><p>Assist employees with obtaining work permits, residency visas, and any related documentation.</p></li><li><p>Monitor the renewal of all company-related licenses, permits, and certifications. </p></li><li><p>Maintain accurate records of all customs-related documentation, such as customs declarations, invoices, bills of lading, and delivery receipts. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>5+ years of experience in Customs.</p></li><li><p>Holding a UAE-valid Driving License.</p></li><li><p>Should have experience in Customs documents and customs clearance from Hamriyah FZE</p></li><li><p>Fluency in English and the local language of the relevant GCC country. </p></li><li><p>Experience from the Oil & Gas industry or Hamriyah Freezone companies is an added advantage.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>The Steel Fabrication Engineer is responsible for planning, coordinating, executing, and monitoring construction activities while ensuring projects are completed safely, on time, within budget, and to the required quality standards.
Key Responsibilities
· Plan fabrication activities.
· Review fabrication drawings.
· Prepare cutting and production plans.
· Coordinate with procurement.
· Monitor production targets.
· Optimize fabrication workflow.
· Supervise fabrication teams.
· Ensure welding quality.
· Coordinate QA/QC inspections.
· Monitor material traceability.
· Control fabrication costs.
· Reduce rework and wastage.
· Coordinate dispatch schedules.
· Monitor machine utilization.
· Support production planning.
· Resolve fabrication issues.
· Ensure HSE compliance.
· Prepare production reports.
· Coordinate with site teams.
· Support continuous improvement.
</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications & Requirements
· Bachelor's Degree in Mechanical/Civil Engineering.
· 3–8+ years fabrication experience.
· Knowledge of structural steel fabrication.
· Welding and fabrication standards knowledge.
· ERP/production planning experience preferred.</p><br><ul><li><p>· Project Management
· Construction Management
· Structural Steel
· PEB
· Industrial Construction
· AutoCAD
· Primavera P6
· MS Project
· MS Office
· Planning
· Scheduling
· Team Leadership
· Problem Solving
· Communication
· Quality Control
· Safety Management
· Reporting
· Technical Coordination
· Time Management
· Documentation</p></li></ul><p></p></section>
<ul><li><p>Identify and develop new business opportunities.</p></li><li><p>Promote and sell the company's products and services.</p></li><li><p>Build and maintain strong relationships with new and existing customers.</p></li><li><p>Conduct client meetings, product presentations, and site visits.</p></li><li><p>Prepare quotations, negotiate prices, and close sales.</p></li><li><p>Follow up on inquiries and ensure excellent customer service.</p></li><li><p>Achieve monthly and annual sales targets.</p></li><li><p>Monitor market trends and competitor activities.</p></li><li><p>Coordinate with the technical and operations teams to ensure timely project completion.</p></li><li><p>Maintain accurate sales records and submit regular sales reports.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or Diploma in Business, Marketing, or a related field.</p></li><li><p>Minimum <strong>2–5 years</strong> of sales experience (experience in garage equipment, automotive, or industrial equipment is preferred).</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Strong customer relationship management skills.</p></li><li><p>Self-motivated with the ability to work independently.</p></li><li><p>Good knowledge of Microsoft Office (Word, Excel, Outlook).</p></li><li><p>Valid UAE driving license is preferred.</p></li><li><p>Fluent in English (Arabic is an added advantage).</p></li></ul>
<ul><li><p>Coordinate daily vehicle deliveries and ensure all vehicles are prepared according to customer specifications.</p></li><li><p>Liaise with workshops, drivers, registration teams, insurers, and other stakeholders to facilitate smooth vehicle handovers.</p></li><li><p>Ensure all vehicle documentation is accurately processed, including registration, insurance, invoicing, VCCs, gate passes, and sales documentation.</p></li><li><p>Monitor vehicle preparation activities including cleaning, servicing, and accessory fitment before delivery.</p></li><li><p>Support the sales team by providing accurate stock availability information through physical and system inventory checks.</p></li><li><p>Coordinate demo vehicle readiness, ensuring vehicles are cleaned, fuelled, and available for customer test drives.</p></li><li><p>Maintain accurate records within company systems and ensure compliance with internal procedures.</p></li><li><p>Monitor showroom vehicle displays and ensure they meet BYD and Al-Futtaim standards.</p></li><li><p>Contribute to customer satisfaction by ensuring error-free delivery processes and timely coordination across departments.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong coordination and administrative skills within a retail automotive environment.</p></li><li><p>Ability to manage multiple stakeholders and competing priorities.</p></li><li><p>Excellent attention to detail with a focus on accuracy and compliance.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Customer-focused mindset with a commitment to service excellence.</p></li><li><p>Effective problem-solving and decision-making capabilities.</p></li><li><p>Strong organizational and time-management skills.</p></li><li><p>Ability to work under pressure in a fast-paced environment.</p></li></ul><br><p><strong>About the team:</strong><br>You will be part of the BYD retail operations team, working closely with Sales Executives, Branch Management, Workshop Operations, Registration Teams, Drivers, and external service providers. The team is committed to delivering a seamless ownership experience while supporting the rapid growth of electric mobility across the UAE.</p><br><p><strong>What equips you for the role:</strong></p><ul><li><p>High school certificate or equivalent qualification required.</p></li><li><p>Minimum 2 years' experience in a Sales Coordination, Vehicle Delivery Coordination, or Automotive Operations role.</p></li><li><p>Experience within automotive retail, dealerships, or vehicle distribution environments.</p></li><li><p>Proficiency in SAP or similar ERP systems.</p></li><li><p>Strong MS Office skills, particularly Excel.</p></li><li><p>Understanding of vehicle registration and delivery processes within the UAE is highly desirable.</p></li><li><p>Ability to work effectively with people from diverse backgrounds and at different organizational levels.</p></li><li><p>Strong multitasking capabilities and attention to detail.</p></li></ul>
<ul><li><p>Greet customers and provide professional assistance throughout their visit.</p></li><li><p>Receive, inspect, and tag laundry items; identify stains, damages, or special care instructions, and confirm prices with customers.</p></li><li><p>Generate accurate bills using the POS system and handle payments (cash, card, or online).</p></li><li><p>Ensure all items are correctly tagged and prepared for handover to the factory team.</p></li><li><p>Communicate special instructions to the factory (e.g., delicate handling, stain removal, express service).</p></li><li><p>Follow up with the factory on pending or special orders and keep customers updated.</p></li><li><p>Handle customer complaints, delays, or missing items professionally and provide timely resolutions.</p></li><li><p>Promote additional services, loyalty programs, and seasonal offers.</p></li><li><p>Support upselling of value-added services to increase sales.</p></li><li><p>Maintain cleanliness and organization of the front desk and assigned branch.</p></li><li><p>Monitor and restock retail supplies such as tags, forms, and packaging materials.</p></li><li><p>Maintain accurate records of daily transactions and customer orders.</p></li><li><p>Coordinate with team members to ensure smooth daily operations and high customer satisfaction.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or higher.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Strong attention to detail, especially in billing and item handling.</p></li></ul>
<ul><li>Serve as the first point of contact for customers, addressing inquiries and resolving issues efficiently to enhance customer satisfaction.</li><li>Utilize CRM software to track interactions, ensuring accurate documentation of customer requests and follow-ups.</li><li>Identify customer needs through active listening and provide tailored solutions that foster long-term relationships.</li><li>Conduct thorough product knowledge sessions to assist customers in making informed purchasing decisions.</li><li>Collaborate with cross-functional teams to escalate and resolve complex customer concerns swiftly and effectively.</li><li>Monitor customer feedback channels and proactively address recurring issues to improve overall service quality.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>1-3 years of experience in customer service or a related field, showcasing a solid understanding of customer care dynamics.</p></li><li><p>Experience in the hospital/hospitality industry is a plus.</p></li><li><p>Bilingual candidates are highly preferred; fluency in <strong>English and Arabic language</strong></p></li><li><p>Excellent verbal and written communication skills</p></li><li><p>Empathy and patience are key personal qualities, enabling the executive to handle customer gracefully.</p></li><li><p>Ability to work in a fast-paced environment while maintaining attention to detail and delivering high-quality service.</p></li><li><p>A proactive approach to problem-solving, with a track record of taking initiative to improve customer experiences.</p></li><li><p><strong>Preferring candidate with Own Visa</strong></p></li></ul>
<p><strong>Customer Interaction</strong></p><br><ul><li><p>Greet and receive all customers with the highest level of customer care and the World's Warmest Welcome.</p></li><li><p>Qualify customer requirements and guide them to the relevant service advisor.</p></li><li><p>Attend to customer inquiries and provide accurate information regarding products and services.</p></li><li><p>Introduce all aftersales products to the customer along with their benefits.</p></li></ul><p><br></p><p><strong>Appointment Management</strong><br></p><ul><li><p>Prepare Customer Receiving forms for appointment customers, preferably one day before the appointment.</p></li><li><p>Schedule appointments based on the service advisor's daily duty roster.</p></li><li><p>Prepare chips for the Job Process Control Board for the day before the appointment.</p></li></ul><p><br></p><p><strong>Support and Coordination</strong></p><br><ul><li><p>Support the service department in achieving 100% of the department budget.</p></li><li><p>Coordinate with department drivers to ensure smooth and efficient operations.</p></li><li><p>Adhere to all departmental procedures and policies, including Kodawari evaluation.</p></li></ul><p><br></p><p><strong>Training and Development</strong></p><br><ul><li><p>Attend all scheduled trainings to enhance skills and efficiency.</p></li><li><p>Be equipped with job-specific requirements to ensure customer engagement and personal engagement with the company.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong communication skills.</p></li><li><p>Team orientation.</p></li><li><p>Fluency in English, with Arabic being an advantage.</p></li><li><p>Analytical thinking and problem-solving abilities.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High School/College Graduate, with university education as an advantage.</p></li><li><p>A government or national trade certificate in mechanical automotive engineering is beneficial.</p></li><li><p>Minimum of 2 years in a customer-oriented environment, preferably within the automotive industry.</p></li><li><p>Proficiency in SAP Dealer System, Excel, and Word.</p></li></ul>