Shipping representative Jobs

<strong>Organization- Hyatt Place<br><br></strong><strong>Summary<br><br></strong>To provide courteous, professional, efficient, and personalized guest service throughout the guest journey, ensuring delivery of the brand promise and an exceptional arrival, stay, and departure experience. The Gallery Host acts as the primary point of contact for guests and contributes to overall guest satisfaction, operational excellence, and hotel revenue objectives.<br><br><strong>Key ResponsibilitiesGuest Experience &amp; Customer Service<br><br></strong><ul><li>Deliver exceptional service standards and create memorable guest experiences.</li><li>Welcome guests warmly and professionally upon arrival.</li><li>Manage guest check-in and check-out procedures efficiently and accurately.</li><li>Handle guest inquiries, requests, and complaints promptly, ensuring satisfactory resolution.</li><li>Maintain positive relationships with guests and colleagues.</li><li>Recognize returning guests and personalize service based on guest preferences and history.</li><li>Promote hotel facilities, services, dining outlets, and local attractions.</li><li>Coordinate special guest arrangements and requests.<br><br></li></ul><strong>Front Office Operations<br><br></strong><ul><li>Operate the Property Management System (PMS) accurately.</li><li>Process registrations, room assignments, billing, and payment transactions.</li><li>Answer telephone calls and electronic inquiries according to brand standards.</li><li>Maintain strict control and accountability of room keys and access cards.</li><li>Prepare arrival documentation, welcome amenities, and guest correspondence.</li><li>Verify guest arrival and departure details and coordinate transportation when required.</li><li>Maintain accurate guest records and profiles.</li><li>Assist guests with luggage requests, directions, wake-up calls, reservations, and other concierge-related services.<br><br></li></ul><strong>Financial Responsibilities<br><br></strong><ul><li>Ensure accurate cash handling and banking procedures.</li><li>Process payments and currency transactions in compliance with hotel policies.</li><li>Support revenue generation through upselling room categories and hotel services.</li><li>Follow all company policies related to financial controls and reporting.<br><br></li></ul><strong>Communication &amp; Coordination<br><br></strong><ul><li>Liaise effectively with Housekeeping, Engineering, Security, Food &amp; Beverage, and other departments.</li><li>Communicate guest preferences and operational updates during shift handovers.</li><li>Support teamwork and collaborate to achieve departmental goals.</li><li>Assist in ensuring a seamless guest experience across all hotel touchpoints.<br><br></li></ul><strong>Compliance &amp; Quality Assurance<br><br></strong><ul><li>Adhere to hotel policies, procedures, and brand standards.</li><li>Ensure compliance with health, safety, fire, and security regulations.</li><li>Report and follow up on Lost &amp; Found items.</li><li>Participate in training programs, meetings, and service improvement initiatives.</li><li>Contribute to continuous improvement of guest satisfaction scores and service standards.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Qualifications &amp; Skills<br><br></strong><ul><li></li><ul><li>Diploma or Degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.</li><li>Previous experience in Front Office, Guest Services, or Hospitality Operations is an advantage.</li><li>Strong communication, interpersonal, and customer service skills.</li><li>Proficiency in Microsoft Office and hotel property management systems.</li><li>Ability to multitask, solve problems efficiently, and work effectively in a fast-paced environment.</li><li>Good command of English; additional language skills are an advantage.</li></ul></ul>

<strong>Job Location:<br><br></strong>NH Collection Ibn Battuta Hotel<br><br>NH Collection Hotels &amp; Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.<br><br>We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.<br><br>We are seeking a professional and customer-focused Bellman to join our hospitality team at NH Collection Dubai Ibn Battuta. As a Bellman, you will be the first point of contact for our guests, providing exceptional service and assistance with luggage, directions, and general guest inquiries. This role is essential to creating a welcoming and seamless experience for all visitors to our property.<br><br><strong>Key Responsibilities<br><br></strong>Greet guests upon arrival and departure with a warm, professional demeanor<br><br>Assist guests with luggage handling, room delivery, and transportation of packages<br><br>Provide accurate information about hotel facilities, local attractions, dining options, and services<br><br>Respond promptly to guest requests and special needs with a helpful and courteous attitude<br><br>Maintain cleanliness and organization of lobby, entrance areas, and luggage storage facilities<br><br>Coordinate with front desk and housekeeping teams to ensure seamless guest experiences<br><br>Operate elevators and assist guests with navigation throughout the hotel<br><br>Handle guest concerns and complaints professionally, escalating issues when necessary<br><br>Perform light maintenance tasks and report any facility issues to management<br><br>Maintain a professional appearance and adhere to hotel dress code standards at all times<br><br>Multitask effectively during peak hours while maintaining service quality<br><br><strong>Qualifications &amp; Skills<br><br></strong>High school diploma or equivalent<br><br>Previous experience in hospitality, hotel operations, or customer service (preferred)<br><br>Excellent interpersonal and communication skills in English; multilingual abilities are advantageous<br><br>Strong physical fitness and ability to lift and carry luggage regularly<br><br>Exceptional attention to detail and organizational skills<br><br>Ability to remain calm and professional in high-pressure situations<br><br>Reliable time management and punctuality<br><br>Problem-solving abilities and proactive approach to guest satisfaction<br><br>Flexibility to work various shifts, including evenings, weekends, and holidays<br><br>Knowledge of hotel operations and guest service standards (preferred)<br><br>Ability to work collaboratively as part of a team<br><br>Professional demeanor and commitment to delivering outstanding customer service.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<strong>Job Location:<br><br></strong>NH Collection Ibn Battuta Hotel<br><br>NH Collection Hotels &amp; Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.<br><br>We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.<br><br>We are seeking a professional and customer-focused Bellman to join our hospitality team at NH Collection Dubai Ibn Battuta. As a Bellman, you will be the first point of contact for our guests, providing exceptional service and assistance with luggage, directions, and general guest inquiries. This role is essential to creating a welcoming and seamless experience for all visitors to our property.<br><br><strong>Key Responsibilities<br><br></strong>Greet guests upon arrival and departure with a warm, professional demeanor<br><br>Assist guests with luggage handling, room delivery, and transportation of packages<br><br>Provide accurate information about hotel facilities, local attractions, dining options, and services<br><br>Respond promptly to guest requests and special needs with a helpful and courteous attitude<br><br>Maintain cleanliness and organization of lobby, entrance areas, and luggage storage facilities<br><br>Coordinate with front desk and housekeeping teams to ensure seamless guest experiences<br><br>Operate elevators and assist guests with navigation throughout the hotel<br><br>Handle guest concerns and complaints professionally, escalating issues when necessary<br><br>Perform light maintenance tasks and report any facility issues to management<br><br>Maintain a professional appearance and adhere to hotel dress code standards at all times<br><br>Multitask effectively during peak hours while maintaining service quality<br><br><strong>Qualifications &amp; Skills<br><br></strong>High school diploma or equivalent<br><br>Previous experience in hospitality, hotel operations, or customer service (preferred)<br><br>Excellent interpersonal and communication skills in English; multilingual abilities are advantageous<br><br>Strong physical fitness and ability to lift and carry luggage regularly<br><br>Exceptional attention to detail and organizational skills<br><br>Ability to remain calm and professional in high-pressure situations<br><br>Reliable time management and punctuality<br><br>Problem-solving abilities and proactive approach to guest satisfaction<br><br>Flexibility to work various shifts, including evenings, weekends, and holidays<br><br>Knowledge of hotel operations and guest service standards (preferred)<br><br>Ability to work collaboratively as part of a team<br><br>Professional demeanor and commitment to delivering outstanding customer service.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<strong>Job Description<br><br></strong><strong>NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.<br><br></strong><strong>Job Summary<br><br></strong>The ideal candidate will be responsible for ensuring “Kaizen” digital application success via rig- and office-based<br><br>product support and training. Deploying and supporting our new digital drilling products, Kaizen.<br><br><strong>Responsibilities<br><br></strong>This predominantly field-based role supports digital drilling applications through internal and customer-facing product<br><br>training and support. The Kaizen Operations Drilling Support will engage with customer-side Drilling Engineers prior<br><br>to and during deployments, in addition to supporting training, drilling advisory, and feedback during sustained<br><br>adoption. The Kaizen Operations Drilling Support will work closely with Sales, Product Line, Field Engineering,<br><br>Operations and Digital Commercialization groups internally, providing additional specialized Kaizen knowledge for<br><br>deployments &amp; trials.<br><br><strong>Qualifications<br><br></strong><strong>BEHAVIORAL SKILLS/COMPETENCIES REQUIRED<br><br></strong><ul><li>Familiar with drilling practices and can identify areas of concern based on available real-time drilling data.</li><li>Provide frontline digital drilling solutions support and be able to escalate issues when required based on well-defined processes.</li><li>Communicating with internal teams and customers daily</li><li>Must be prepared for international travel.</li><li>Must be self-motivating individual.</li><li>The above list is not exhaustive, and the individual may be required to carry out other tasks that Management feel are considered reasonable within the context of this role.<br><br></li></ul><strong>Education &amp; Experience Required<br><br></strong><ul><li>HS Diploma or GED</li><li>4+ years’ experience in MWD/LWD, directional drilling, drilling engineering or similar.</li><li>Familiar with drilling practices and can identify areas of concern based on available real-time drilling data.</li><li>Provide frontline digital drilling solutions support and be able to escalate issues when required based on well-defined processes.</li><li>Communicating with internal teams and customers daily.<br><br></li></ul><strong>About Us<br><br></strong>Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.<br><br><strong>We Power the Industry that Powers the World<br><br></strong>Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.<br><br><strong>Global Family<br><br></strong>We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.<br><br><strong>Purposeful Innovation<br><br></strong>Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.<br><br><strong>Service Above All<br><br></strong>This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Summary</strong><p>The Estimation Engineer – Firefighting will prepare and review technical and commercial estimates for firefighting and associated life-safety systems. The role involves developing accurate Bill of Quantities (BOQ), cost plans, and tender submissions while ensuring compliance with project specifications, NFPA/BS standards, and local authority requirements. The position works closely with project, procurement, and design teams to support successful bid delivery and project realisation.</p><br><br><strong>Key Responsibilities</strong><p><strong>1. Estimating &amp; Tender Preparation</strong></p><br><br><ul><li><p>Prepare detailed estimates and BOQs for firefighting systems including wet/dry risers, sprinklers, deluge systems, hydrants, foam, and water supplies</p><br><br></li><li><p>Quantify materials, labour, plant, and subcontract packages in line with approved drawings and specifications</p><br><br></li><li><p>Develop unit rates, labour productivity assumptions, and price build-ups for cost schedules</p><br><br></li><li><p>Prepare commercial submissions, take-off documents, and tender clarifications</p><br><br></li></ul><p><strong>2. Technical Review &amp; Compliance</strong></p><br><br><ul><li><p>Review design drawings, specifications, and manufacturer data to ensure accurate scope and compliance with NFPA, BS, and local authority codes</p><br><br></li><li><p>Identify design ambiguities, omissions, and value engineering opportunities and propose cost-effective solutions</p><br><br></li><li><p>Coordinate with design and project teams to resolve technical queries during the tender phase</p><br><br></li></ul><p><strong>3. Procurement &amp; Vendor Coordination</strong></p><br><br><ul><li><p>Obtain and evaluate vendor quotations, compare scopes, and assess technical compliance</p><br><br></li><li><p>Develop subcontractor scope of work and tender packages for procurement</p><br><br></li><li><p>Maintain supplier and subcontractor rate databases and update approved vendor lists</p><br><br></li></ul><p><strong>4. Cost Control &amp; Reporting</strong></p><br><br><ul><li><p>Prepare preliminary cost plans, budget estimates, and sensitivity analysis for bid/no-bid decisions</p><br><br></li><li><p>Submit estimation reports, assumptions, and risk registers to the bidding team and management</p><br><br></li><li><p>Support handover of estimate data to project controls and procurement upon award</p><br><br></li></ul><p><strong>5. Collaboration &amp; Continuous Improvement</strong></p><br><br><ul><li><p>Work closely with project managers, engineers, and commercial teams to align estimates with programme and project constraints</p><br><br></li><li><p>Contribute to post-tender reviews, lessons learned, and continuous improvement of estimating practices</p><br><br></li><li><p>Attend tender review meetings and present cost recommendations to stakeholders</p><br><br></li></ul><strong>Requirements</strong><p><strong>Education</strong></p><br><br><ul><li><p>Diploma or Bachelor’s degree in Mechanical, Fire Protection, or Electrical Engineering, Quantity Surveying, or related discipline</p><br><br></li></ul><p><strong>Experience</strong></p><br><br><ul><li><p>2–6 years’ experience in estimation for firefighting, sprinkler, and life-safety systems</p><br><br></li><li><p>Experience with UAE/GCC projects and familiarity with local authority requirements is preferred</p><br><br></li><li><p>Proven experience preparing BOQs, tender submissions, and vendor comparisons</p><br><br></li><li><p>Valid UAE driving licence is advantageous</p><br><br></li></ul><strong>Technical Competencies</strong><ul><li><p>Knowledge of firefighting systems: wet/dry risers, sprinklers, hydrants, foam systems, pumps and tanks</p><br><br></li><li><p>Familiarity with NFPA standards, BS codes, and local authority regulations</p><br><br></li><li><p>Ability to read and interpret mechanical and hydraulic drawings and specifications</p><br><br></li><li><p>Proficiency in measurement and estimating tools; experience with Excel-based estimating and take-off software.</p><br><br></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Associate IT Customer support – UAE Nationals<br><br><p><i><b>"Belong, Connect, Grow, with KBR!</b></i></p><br><br><p><i><b>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</b></i></p><br><br><p><i><b>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</b></i></p><br><br><br><p><b>KBR is looking for Associate IT Customer support – UAE Nationals</b></p><br><br><p><b>Experience:</b> 0-2 years of IT support or customer service experience.<br><b>Location:</b> Abu Dhabi and required to travel to Dubai 2-3 times in a month as per business requirement <br><b>Employment Type:</b> Full-time.</p><br><br><p><b>Work Week:</b> Sunday – Thursday</p><br><br><br><p><b>Associate IT Customer Support – Job Description</b></p><br><br><p><b>Job Title:</b> Associate IT Customer Support</p><br><br><ul><li><b>Job Summary:</b><br>The Associate IT Customer Support is responsible for providing first-level technical support to end users. This role involves troubleshooting hardware, software, network, and system-related issues while ensuring excellent customer service and timely resolution of incidents.</li><li><b>Key Responsibilities</b></li></ul><p>Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify problems. Under general supervision, assists in monitoring, responding, configuring, installing, and repairing hardware and software problems according to established procedures. </p><br><br><p><b>The primary functions of the role are:</b></p><br><br><ul><li>Complete desktop configuration to end users.</li><li>Delivery and install of desktop assets</li><li>Provide Desktop Incident Management support</li><li>Assist in moving users between office locations</li><li>Build/image/configure PCs for deployment</li><li>Physical movement of hardware equipment into and out of storerooms and around the office</li><li>Follow KBR IT processes at all times</li><li>Follow Health &amp; Safety regulations at all times</li></ul><ul><li><b>Required Skills &amp; Qualifications</b></li></ul><ul><li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li><li>Basic understanding of Windows operating systems, Microsoft Office 365, and networking concepts.</li><li>Knowledge of Active Directory, ticketing tools, and remote support tools is an advantage.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good communication and customer service skills.</li><li>Ability to work in a fast-paced environment and manage multiple tasks.</li><li>Team-oriented with a willingness to learn.</li></ul><p><b>Preferred Skills</b></p><br><br><ul><li>Experience in IT Help Desk, Service Desk, or Customer Support roles.</li><li>Knowledge of ITIL processes and best practices.</li><li>Relevant certifications such as CompTIA A+, Microsoft Fundamentals, or ITIL Foundation are a plus.</li></ul><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<ul><li><p>Manage the overall operations and performance of the <strong>Fit-Out & Maintenance Division</strong>.</p></li><li><p>Lead, supervise and motivate a team of <strong>project managers, engineers, supervisors, technicians and support staff</strong>.</p></li><li><p>Plan, coordinate and monitor multiple fit-out, renovation and maintenance projects from <strong>quotation/award through execution, completion and handover</strong>.</p></li><li><p>Allocate manpower, materials, equipment and resources efficiently across projects.</p></li><li><p>Review project scope, drawings, BOQs, specifications and work requirements before execution.</p></li><li><p>Oversee <strong>civil, architectural, finishing, MEP and general maintenance works</strong> and ensure proper coordination between teams.</p></li><li><p>Monitor project <strong>cost, budget, timelines, manpower and productivity</strong> and take corrective action where required.</p></li><li><p>Coordinate with clients, consultants, subcontractors, suppliers and building/facility management teams.</p></li><li><p>Review quotations, BOQs, estimates, variations and subcontractor proposals to ensure commercial control.</p></li><li><p>Supervise procurement and ensure materials are available as per project requirements and approved specifications.</p></li><li><p>Ensure all works are executed according to approved drawings, specifications, quality standards and agreed timelines.</p></li><li><p>Monitor preventive and corrective maintenance activities and ensure timely response to client/service requests.</p></li><li><p>Conduct regular <strong>site inspections and project review meetings</strong> and resolve technical or operational issues.</p></li><li><p>Ensure compliance with <strong>UAE authority requirements, HSE standards and company procedures</strong>.</p></li><li><p>Monitor project progress, prepare <strong>management reports, KPIs and performance updates</strong> for senior management.</p></li><li><p>Manage project handover, snagging, rectification, testing and close-out documentation.</p></li><li><p>Develop and maintain strong relationships with existing clients and identify opportunities for <strong>additional fit-out, renovation and maintenance works</strong>.</p></li><li><p>Support business development by participating in client meetings, site visits, proposals and tender discussions.</p></li><li><p>Identify operational problems and implement systems and processes to improve <strong>productivity, profitability and service quality</strong>.</p></li><li><p>Evaluate team performance, conduct regular reviews and identify training and manpower requirements.</p></li><li><p>Take overall responsibility for achieving the division's <strong>revenue, profitability, quality, project delivery and client satisfaction targets</strong>.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p><strong>Bachelor's/Master's degree in Civil, Mechanical, Electrical Engineering, Construction Management or a related field.</strong></p></li><li><p><strong>M.Tech/M.E. qualification will be an added advantage.</strong></p></li><li><p>Minimum <strong>5–12 years of experience</strong> in fit-out, construction, technical services or building maintenance.</p></li><li><p>Must have <strong>prior experience managing a Fit-Out & Maintenance Division or a similar multidisciplinary team</strong>.</p></li><li><p>Minimum <strong>3–5 years in a managerial/team leadership position</strong>.</p></li><li><p>Strong UAE/GCC experience in <strong>fit-out and maintenance projects</strong> preferred.</p></li><li><p>Strong knowledge of <strong>civil, finishing, MEP and building maintenance works</strong>.</p></li><li><p>Proven experience managing multiple projects, teams, subcontractors and suppliers.</p></li><li><p>Strong understanding of <strong>BOQs, estimation, costing, procurement, variations and project budgets</strong>.</p></li><li><p>Good knowledge of UAE construction practices and authority requirements.</p></li><li><p>Strong leadership, negotiation, communication and problem-solving skills.</p></li><li><p><strong>UAE driving licence mandatory </strong></p></li></ul><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KE</span><span>O is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51</span><span>st</span><span>&nbsp;largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p>We envisage success in this role to include;</p><br><ul><li><span>Organize and manage design project files and records, maintain version control and proper naming conventions.</span></li><li><span>Facilitate team communication and schedule meetings, distribute project-related information to stakeholders.</span></li><li><span>Assist in creating project timelines and monitoring progress, help allocate resources for design projects.</span></li><li><span>Arrange travel and coordinate with suppliers, handle administrative tasks and financial documentation.</span></li><li><span>Maintain a positive client relationship and assist in proposals.</span></li><li><span>Review design deliverables for accuracy and consistency.</span></li><li><span>Familiarize with design software and provide basic technical support.</span></li><li><span>Assist in organizing design-related events and workshops.</span></li><li><span>Stay updated on industry trends and innovative design concepts.</span></li></ul> <br><strong>Qualifications</strong><br><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include experience from graduate level to 2 years partnered with Bachelors Degree in any relevant field.</p><br><p><span>Please note that this opportunity is for UAE Nationals Only.&nbsp;</span></p><br><p>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work. We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</p><br> </div>

<p><strong>Job Description</strong></p><p><strong>Solution Architect – AWS (Distributor)</strong></p><p>Salary- upto 23000 AED/ month + Benefits</p><p>Location: Dubai, UAE</p><p><strong>Role Overview</strong></p><p>We are looking for a Solution Architect – AWS to act as a strategic technical advisor for the AWS business across the Middle East. The role leads partner enablement, technical presales, solutioning and post-sales advisory to drive cloud adoption, supporting internal sales teams and external channel partners with the design, assessment and deployment of AWS-based solutions aligned with customer outcomes.</p><p><strong>Key Responsibilities</strong></p><p><strong>Partner Enablement &amp; Sales Support</strong></p><ul><li>Deliver hands-on workshops, bootcamps and enablement sessions to upskill AWS partners across IaaS, PaaS and GenAI workloads.</li><li>Guide partners on MAP, OLA and WAFR programs, ensuring correct fund usage and milestone tracking.</li><li>Assist partner SEs in positioning AWS solutions across Compute, Storage, Networking, Security and AI services.</li><li>Conduct architecture review sessions and co-build winning solutions with partners.</li></ul><p><strong>Customer Engagements</strong></p><ul><li>Act as solution consultant during customer scoping, architecture design and migration planning.</li><li>Run discovery calls and Well-Architected Reviews (WAFR) to identify gaps and remediation plans.</li><li>Support customer onboarding, especially for early-stage migrations and GenAI pilots (e.g., Amazon Bedrock).</li><li>Lead customer demo sessions using immersive environments such as innovation labs and AI sandboxes.</li></ul><p><strong>Technical Architecture &amp; Delivery Support</strong></p><ul><li>Provide architecture blueprints and cost-optimised solutions on AWS.</li><li>Use tools to accelerate assessments.</li><li>Review partner-led solution designs to ensure alignment with the AWS Well-Architected Framework.</li><li>Drive adoption of Security Landing Zones, Control Tower and governance best practices.</li></ul><p><strong>Innovation &amp; Practice Development</strong></p><ul><li>Contribute to building scalable presales IP (AI Landing Zone templates, Solution Kits, Outcome Accelerators).</li><li>Evangelise the company’s cloud innovation through events, webinars and AI Challenge programs.</li><li>Support innovation lab demos, AI foundry initiatives and GenAI accelerators for partners and customers.</li></ul><p><strong>Key Metrics</strong></p><ul><li>Number of partners enabled and certified</li><li>Number of OLA / MAP / Mobilize assessments completed</li><li>Conversion rate from assessment to funded migration</li><li>Partner satisfaction and customer adoption metrics</li><li>Revenue contribution via presales-led deal acceleration</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Strong hands-on experience designing and deploying solutions on AWS (Compute, Storage, Networking, Security, AI/ML).</li><li>Proven background in technical presales, solution architecture or partner enablement, ideally within a distributor, cloud partner or channel ecosystem.</li><li>Working knowledge of AWS partner programs such as MAP, OLA and Well-Architected Reviews.</li><li>Exposure to GenAI workloads (e.g., Amazon Bedrock), Landing Zones and Control Tower.</li><li>AWS certifications (Solutions Architect – Associate/Professional or equivalent) preferred.</li><li>Excellent communication and presentation skills, with experience in the Middle East market.</li></ul><p><strong>How to Apply</strong></p><p>Share your CV at cosurgerglobal02@gmail.com with the position name in the subject line.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Description:</strong><br>Stantec is seeking an experienced Operations &amp; Maintenance (O&amp;M) Specialist to support TAQA Water Solutions projects in Abu Dhabi. The successful candidate will provide technical expertise during the design, construction, commissioning, handover, and operational phases of wastewater, sewerage, pumping station, and associated utility infrastructure projects.<br>The O&amp;M Specialist will ensure that operational and maintenance requirements are fully integrated into project delivery, facilitating efficient asset performance, reliability, maintainability, and compliance with TAQA-WS standards.<br><strong>Qualifications:</strong><br>- Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, Process Engineering, or a related discipline.<br>- Master's Degree or relevant professional certification is an advantage.<br>- Minimum 10-15 years of experience in operations, maintenance, asset management, commissioning, or engineering of utility infrastructure projects.<br>- Proven experience in wastewater networks, sewerage systems, pumping stations, treatment plants, or water infrastructure projects.<br>- Previous experience with TAQA Water Solutions (TAQA-WS), ADDC, ADSSC, or similar utility operators in the UAE is highly desirable.<br>- Experience supporting handover, commissioning, and operational readiness for large infrastructure projects.<br>- Strong knowledge of wastewater and sewerage systems.<br>- Understanding of asset lifecycle management and maintenance planning.<br>- Experience reviewing O&amp;M manuals, commissioning records, and handover documentation.<br>- Knowledge of reliability-centered maintenance (RCM) principles.<br>- Familiarity with CMMS and asset management systems.<br>Understanding of HSE requirements and risk management practices.<br>- Strong report writing and technical presentation skills.<br>Competencies<br>- Excellent communication and stakeholder management skills.<br>- Strong analytical and problem-solving abilities.<br>- Ability to work collaboratively across multidisciplinary teams.<br>- Attention to detail and commitment to quality.<br>- Ability to manage multiple priorities in a fast-paced project environment.<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>City:</strong><br>Abu Dhabi<br><strong>State/Province:</strong><br>UAE<br><strong>Country:</strong><br>United Arab Emirates<br><strong>Work Location(s):</strong><br>United Arab Emirates-Abu Dhabi<br><strong>Job Category:</strong><br>Civil Engineering<br><strong>Employment Type:</strong><br>Full-Time<br><strong>Employment Type:</strong><br><strong>Job Type:</strong> Regular<br><strong>Job Category:</strong></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Description:</strong><br>Key Accountabilities and Responsibilities:<br>1. Technical Delivery:<br>• Interacting with clients and contractor’s staff to determine and verify project requirements.<br>• Preparing inspection reports and site records.<br>• Performing civil and structural tests.<br>• Providing general inspection on all construction labor and subcontracted tasks to ensure professional workmanship.<br>• Identifying non-conforming works, generating reports and corrective actions and coordinating responses.<br>• Performs other responsibilities associated with this position as may be appropriate.<br>2. Collaboration and working as part of a team.<br>• Work in conjunction with engineers to solve project design problems, performing basic design calculations as required.<br>• Conduct technical, feasibility studies and site investigations<br>• Liaison with teams working remotely from other parts of the world to facilitate completion of tasks, and project.<br>• Good communicator.<br>3. Client Service Management<br>• Internal and external client liaison<br>• Ability to build and maintain lasting and positive relationships<br>• Experience in utility diversions and management<br>4. Follow safe work practices and adhere to company guidelines and policies for planning and executing work in a safe manner.<br>• Complete all work in line with Stantec Core Values and in accordance with the Stantec Quality Systems and Project Quality Procedures.<br>• Design for safety, i.e. Construction Design Management.<br><strong>Qualifications:</strong><br>Person Specifications and Qualifications:<br>• Degree or Diploma in Engineering, from a recognized University.<br>• Minimum 5-10 years of demonstrable experience in all aspects of supervision and construction<br>• Preferable with SOE &amp; DMT registration<br>• Previous Musanada experience is an advantage.<br><strong>Preferred Specifications:</strong><br>• Preferable with SOE &amp; DMT registration<br>• Previous Musanada experience is an advantage.<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>City:</strong><br>Abu Dhabi<br><strong>State/Province:</strong><br>UAE<br><strong>Country:</strong><br>United Arab Emirates<br><strong>Work Location(s):</strong><br>United Arab Emirates-Abu Dhabi<br><strong>Job Category:</strong><br>Civil Engineering<br><strong>Employment Type:</strong><br>Full-Time<br><strong>Employment Type:</strong><br><strong>Job Type:</strong> Regular<br><strong>Job Category:</strong></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><br>At Stantec, we approach every project as a partnership, because our work creates a lasting impact on our clients’ communities. We believe that when smart, passionate, creative people come together, real possibilities are within reach.<br>Our people are at the heart of everything we do; they give our work purpose. If you want to be a part of our unwavering team and can bring your sense of imagination and determination to every challenge, then this is the right place for you. <br>Due to the continued success of our Middle East operations, we are looking for an Electrical Inspector for our Abu Dhabi operations. <br>Key accountabilities for this position include but are not limited to:<br>1.Technical Delivery: <br>•Interacting with clients and contractor’s staff to determine and verify project requirements. <br>•Preparing inspection reports and site records. <br>•Providing general inspection on all construction labor and subcontracted tasks to ensure professional workmanship. <br>•Identifying non-conforming works, generating reports and corrective actions and coordinating responses. <br>•Performs other responsibilities associated with this position as may be appropriate. <br>2.Collaboration and working as part of a team.<br>•Work in conjunction with engineers to solve project design problems, performing basic design calculations as required.<br>•Conduct technical, feasibility studies and site investigations <br>•Liaison with teams working remotely from other parts of the world to facilitate completion of tasks, and project.<br>•Good communicator.<br>3.Client Service Management<br>•Internal and external client liaison<br>•Ability to build and maintain lasting and positive relationships<br>•Experience in utility diversions and management<br>4.Follow safe work practices and adhere to company guidelines and policies for planning and executing work in a safe manner.<br>•Complete all work in line with Stantec's Core Values and in accordance with the Stantec Quality Systems and Project Quality Procedures.<br>•Design for safety, i.e. Construction Design Management.<br>5.Other duties as requested from time to time by the Assistant Resident Engineer.<br><br><b>Qualifications</b><br>- Minimum Diploma Electrical or Instrumentation Engineering or equivalent <br>- Minimum 8 -10 years' experience in construction supervision of water pumping station projects<br>1. Electrical – <br>• Experience in installation, testing of electrical panels, cabling, earthing, lighting etc or supervision experience of similar works.<br>2. Instrumentation – <br>• Experience in installation, testing of plant instrumentation or supervision experience of similar works.<br>3. Control &amp; Automation - <br>• Experience in installation, testing of PLC panels and SCADA system or supervision experience of similar works.<br>• Experience in designing, installation, testing of communication network and SCADA integration or supervision experience of similar works.<br>• Needs to have a valid UAE Driver's license.<br>• Proficiency in MS Office to generate reports.<br>#LI-MiddleEast<br> </div>

<ul><li><p><br>The Customer Support Centre Group Leader ensures a seamless customer journey by providing an inspiring and rewarding customer experience for all non-face-to-face contacts. The role involves building trust and long-lasting relationships with customers to drive commercial growth and overseeing the operation of the support centre to improve performance. The role is pivotal in managing both human and financial resources, ensuring high-quality service delivery, and contributing to strategic business planning.</p></li></ul><p><br><strong>What You Will Do:</strong><br></p><p><strong>Performance Management</strong></p><br><ul><li><p>Ensure that all cases are raised in CRM for follow up and accurate data recording.</p></li><li><p>Achieve first call resolution and reduce repeat visits.</p></li><li><p>Ensure customer emails and social media complaints are followed up and resolved.</p></li><li><p>Monitor and evaluate overall support centre performance, providing action plans and performance targets.</p></li><li><p>Resolve customer issues that cannot be solved by agents, ensuring escalation matrix is followed and updated.</p></li><li><p>Implement compensatory matrix and discuss improvements with support centre manager.</p></li><li><p>Listen to calls and take training or disciplinary action to improve communication and resolution.</p></li><li><p>Compile KPIs and discuss benchmarks with store teams to reduce dissatisfaction.</p></li><li><p>Monitor transport management system and contact customers when delays are expected or callbacks requested.</p></li></ul><br><p><strong>People Management</strong></p><br><ul><li><p>Arrange schedules and workloads to ensure correct coverage at all times.</p></li><li><p>Plan for future call volumes and coworker requirements to meet service levels.</p></li><li><p>Ensure sufficient coverage to maintain service level benchmarks.</p></li><li><p>Responsible for people development, training, coaching, and monitoring.</p></li><li><p>Empower coworkers to make decisions without delay.</p></li><li><p>Create an inspiring work environment where coworkers have access to needed information with user-friendly tools.</p></li><li><p>Empower and coach coworkers to support customers effectively.</p></li></ul><br><p><strong>Health and Safety</strong></p><br><ul><li><p>Ensure the department complies with internal procedures and H&S routines (sec check).</p></li><li><p>Conduct regular checks to ensure the EC is safe at all times.</p></li></ul><br><p><strong>Cost Control</strong></p><br><ul><li><p>Manage and control all costs related to the customer support centre.</p></li></ul><br><p><strong>Business Planning</strong></p><br><ul><li><p>Actively contribute to the creation of the country business plan.</p></li><li><p>Be accountable for the Customer Support Centre action plan.</p></li><li><p>Conduct regular follow-up and take action to ensure business plan goals remain on track.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong><br></p><ul><li><p>Strategic planning and thinking skills.</p></li><li><p>Effective communication skills.</p></li><li><p>Leadership and interpersonal skills.</p></li><li><p>Proficient in Excel and CRM systems.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Minimum Qualification is Diploma.&nbsp;</p></li><li><p>Experience in a similar role, preferably with call centre experience working with Genesys/CRM systems.</p></li><li><p>Retail background is advantageous.</p></li><li><p>Proficiency in English and Arabic languages.</p></li><li><p>Excel and computer skills, along with thinking and analytical skills.</p></li></ul></li></ul>

<strong>About Easygenerator<br><br></strong>Easygenerator is a fast-growing EdTech scale-up transforming how teams share knowledge. We build award-winning e-learning software used by global enterprises, and we’re just getting started. We’re an AI-first company, using cutting-edge tools both in our products and internal workflows. You’ll gain hands-on AI experience and develop a future-proof skillset while contributing to a fast-moving, high-impact product.<br><br><strong>What You’ll Do<br><br></strong><ul><li>Manage and administer global Microsoft 365 tenant(s) (E3/E5) across multiple regions.</li><li>Architect and maintain secure configurations across Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.</li><li>Lead enterprise identity strategy using Microsoft Entra ID, including Conditional Access, Identity Protection, RBAC, and Privileged Identity Management (PIM).</li><li>Enforce Zero Trust principles, least-privilege access, and Just-in-Time access models.</li><li>Administer Microsoft Intune and Windows 365 environments, including device compliance policies, security baselines, and Autopilot provisioning.</li><li>Lead global laptop provisioning for new hires, ensuring secure configuration and timely delivery.</li><li>Own and manage the full Joiner-Mover-Leaver lifecycle globally, including onboarding and off-boarding across all systems and devices.</li><li>Maintain an accurate and up-to-date IT asset inventory, including hardware and software tracking.</li><li>Monitor global device health, compliance posture, and endpoint performance.</li><li>Own and manage Microsoft Defender security suite (Endpoint, Office 365, Identity, Cloud Apps).</li><li>Configure Microsoft Purview (DLP, retention policies, Insider Risk, eDiscovery, Sensitivity Labels).</li><li>Monitor and respond to identity and endpoint security incidents in coordination with SOC teams.</li><li>Manage global licensing strategy (E3/E5, add-ons, cost optimization).</li><li>Support SIEM integrations (Microsoft Sentinel or third-party tools).</li><li>Conduct periodic global access reviews, entitlement audits, and compliance checks.</li><li>Develop PowerShell automation to streamline provisioning, deprovisioning, and administrative tasks.</li><li>Maintain audit-ready documentation and support ISO 27001, SOC 2, and GDPR compliance efforts.</li><li>Continuously improve operational efficiency, governance frameworks, and security posture.<br><br></li></ul><strong>What You'll Bring<br><br></strong><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>2+ years of enterprise Microsoft 365 administration experience.</li><li>1+ year hands-on experience managing Microsoft E5 security capabilities.</li><li>Strong expertise in Microsoft Entra ID, Conditional Access, PIM, and identity governance.</li><li>Experience with Microsoft Intune, Windows 365, and endpoint security management.</li><li>Hands-on experience with Microsoft Defender suite and security incident response.</li><li>Solid understanding of Zero Trust architecture and identity-first security models.</li><li>Experience operating within a multi-region or global organization.</li><li>Strong PowerShell scripting and automation skills.</li><li>Knowledge of compliance frameworks such as ISO 27001, SOC 2, and GDPR.</li><li>Analytical, detail-oriented, and proactive with a strong security-first mindset.</li><li>Ability to document processes clearly and support audit requirements.<br><br></li></ul><strong>Ready to Join Us?<br><br></strong>If you’re eager to make an impact, <strong>apply </strong>now!<br><br>

<p>Are you a full cycle SaaS sales professional who can walk into a room, diagnose what a retailer actually needs, and take the deal all the way from first outreach to close?</p><p><br></p><p>A fast growing unified commerce platform is scaling its Middle East and Africa presence from a young, high energy Dubai base. The company solves for online, in store and marketplace selling in one connected system rather than the fragmented tools most retailers juggle today, and counts major regional and international retail names among its customers. Having opened its first international office in Dubai in early 2025, the business is now backing its next phase of growth with a founding commercial hire who can help build out the region.</p><p><br></p><p>This is not a role where you specialise in pitching a single product. You will need to genuinely understand a broad, modular platform and consult with clients to figure out which parts actually solve their problem, sometimes that means the conversation ends somewhere completely different from where it started.</p><p><br></p><p>What's in it for you:</p><ul><li>A genuine founding seat in a region the company is actively investing in and prioritising for growth</li><li>Full ownership of your funnel with no rigid handoffs between outreach, closing and account management</li><li>Direct, close working relationships with regional leadership and global headquarters</li><li>15-25K AED with strong earning upside through uncapped commission on revenue generated.</li></ul><p>What you'll be doing:</p><ul><li>Managing the full sales cycle from prospecting and outreach through to demo, negotiation and close across UAE and potentially Saudi Arabia</li><li>Building consultative relationships with retail and e-commerce decision makers to properly diagnose their needs</li><li>Working across a wide, modular product suite rather than a single point solution</li><li>Collaborating closely with the regional team and global headquarters to keep delivery and expectations aligned</li><li>Owning client relationships post sale to ensure retention and growth</li></ul><p>What we need:</p><ul><li>6-8 of full cycle SaaS sales experience, ideally from platforms operating in martech, supply chain or enterprise retail technology</li><li>A track record of personally building pipeline and closing deals, with existing relationships in the UAE or Saudi retail and e-commerce market that you can bring to the table</li><li>Comfort learning fast and working across multiple products rather than one narrow specialism</li><li>Resilience and self direction, this is a hands on, fast moving environment without a classroom style onboarding</li></ul><p><br></p><p>If you want to help build a region from the ground up rather than inherit someone else's playbook, we would like to hear from you.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Demi Chef de Partie, Italian Cuisine supports the preparation and presentation of authentic Italian dishes while maintaining consistent standards of quality, flavour, presentation, and food safety. Working under the guidance of senior culinary colleagues, the role assists with daily section operations, mise en place, stock control, and the delivery of a refined dining experience aligned with luxury hospitality standards.<br><strong>Main Duties:</strong><br><ul><li>Prepare and present authentic Italian dishes in accordance with approved recipes, portion sizes, and presentation standards.</li><li>Support the Chef de Partie in managing the assigned section and ensuring smooth, timely, and efficient service.</li><li>Complete daily mise en place accurately and ensure all ingredients are properly prepared, labelled, stored, and ready for service.</li><li>Demonstrate sound knowledge of Italian ingredients and cooking techniques, including pasta, risotto, sauces, antipasti, meat, seafood, and vegetable preparation.</li><li>Maintain consistency in the flavour, texture, temperature, portioning, and presentation of every dish served.</li><li>Check the freshness and quality of ingredients before use and immediately report any concerns to the Chef de Partie or Sous Chef.</li><li>Assist in monitoring stock levels, controlling portions, rotating products, and minimizing food waste to support cost-control objectives.</li><li>Coordinate effectively with other kitchen sections and the service team to ensure orders are prepared accurately and delivered on time.</li><li>Accommodate dietary requirements, food allergies, and special guest requests in accordance with established procedures.</li><li>Maintain a clean, organized, and hygienic workstation throughout preparation, service, and closing procedures.</li><li>Follow all food safety, HACCP, sanitation, allergen management, and personal hygiene requirements at all times.</li><li>Ensure kitchen equipment, utensils, and tools are used safely, cleaned correctly, and maintained in good working condition.</li><li>Support the training and guidance of Commis Chefs and junior colleagues in preparation methods, recipes, and kitchen standards.</li><li>Assist with menu trials, seasonal promotions, special events, and the development of new Italian dishes when required.</li><li>Perform the responsibilities of the Chef de Partie during their absence and carry out other culinary duties assigned by senior management.</li></ul><br><br><b>Qualifications:</b><br><ul><li>Diploma or certificate in Culinary Arts, Professional Cookery, or a related culinary discipline.</li><li>Minimum 2–3 years of relevant culinary experience, including hands-on exposure to Italian cuisine, preferably within a luxury hospitality environment.</li><li>Good knowledge of traditional and contemporary Italian ingredients, recipes, preparation methods, and cooking techniques.</li><li>Practical experience in preparing pasta, risotto, sauces, antipasti, meat, seafood, and other Italian specialities.</li><li>Strong understanding of food safety, HACCP, allergen management, sanitation, and kitchen hygiene standards.</li><li>Well-organized, quality-focused, and able to work efficiently within a fast-paced kitchen environment while supporting and guiding junior colleagues.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>WHY US</p><p><br></p><p>We are a service-oriented enterprise integrating IT consulting, products, solutions, system integration, and low-voltage engineering. With over a decade of experience and a vast pool of IT talent, the company possesses industry-leading service capabilities. Backed by a team of experts, robust quality management systems, comprehensive service guarantees, and exceptional industry resource integration, the company ensures the successful delivery of consulting services and solutions.</p><p>Our business spans the electric power, finance, energy, manufacturing, and internet sectors. We have accumulated extensive industry experience and a proven track record of delivering large-scale, multi-point projects. We have established a complete IT service value chain, offering services that range from consulting, planning, and IT infrastructure integration to solution design, application software development, and system operation &amp; maintenance. We provide customers with fully integrated information technology services.</p><p>Headquartered in Beijing, We have subsidiaries in Shanghai, Hong Kong and more than 20+ cities in China. Additionally, we have overseas subsidiaries in Osaka (Japan), Singapore, Malaysia, and California (USA), as well as offices in Florida (USA), Australia, Spain, and Sri Lanka. For more: </p><p><br></p><p>We provide IT service to Alibaba Cloud, this role will work for Ali.</p><p><br></p><p>MAIN RESPONSIBILITIES</p><ul><li>Responsibility 1: Data Center Operations and Maintenance Execution.</li><li>Description: Perform data center O&amp;M tasks in accordance with Standard Operating Procedures (SOPs) while ensuring SLA compliance.</li><li>Execute on-site operational tasks based on work orders and business requirements.</li><li>Responsibility 2: Server Fault Handling and Vendor-Coordinated Repairs.</li><li>Description: Handle server faults within the IDC and coordinate repairs with vendors.</li><li>Perform maintenance on Alibaba-maintained servers.</li><li>Responsibility 3: Network Equipment O&amp;M and Basic Cabling Support.</li><li>Description: Handle network equipment commissioning, routine network troubleshooting, and minor cabling tasks within the IDC.</li><li>Manage the on-site deployment and repair of network equipment.</li><li>Responsibility 4: IDC Routine Inspections and Anomaly Reporting.</li><li>Description: Conduct routine inspections within the IDC and promptly report any issues to the IT Team Leader or IDC Service Operations Manager.</li><li>Carry out routine IDC inspections.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>ROLE REQUIREMENTS</p><ul><li>Education Level: Full-time associate degree or higher Major: IT Science or Computer Engineering</li><li>Work Experience</li><li>Experience: 1 year of on-site IDC operations and maintenance experience</li><li>Skills</li><li>Familiarity with common server brands, network equipment, optical modules, and fiber optics found in data centers</li><li>Ability to rapidly diagnose system, hardware, and network faults; adept at flexible problem-solving.</li><li>General Competencies</li><li>Communication: Articulate, fluent, and logical</li><li>Collaboration: Strong cross-departmental and team collaboration skills</li><li>Management: Team management experience preferred</li><li>Local language + English, or Local language + Chinese</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Customer Support Centre Group Leader ensures a seamless customer journey by providing an inspiring and rewarding customer experience for all non-face-to-face contacts. The role involves building trust and long-lasting relationships with customers to drive commercial growth and overseeing the operation of the support centre to improve performance. The role is pivotal in managing both human and financial resources, ensuring high-quality service delivery, and contributing to strategic business planning.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Performance Management</p><p>&nbsp;</p><ul><li>Ensure that all cases are raised in CRM for follow up and accurate data recording.</li><li>Achieve first call resolution and reduce repeat visits.</li><li>Ensure customer emails and social media complaints are followed up and resolved.</li><li>Monitor and evaluate overall support centre performance, providing action plans and performance targets.</li><li>Resolve customer issues that cannot be solved by agents, ensuring escalation matrix is followed and updated.</li><li>Implement compensatory matrix and discuss improvements with support centre manager.</li><li>Listen to calls and take training or disciplinary action to improve communication and resolution.</li><li>Compile KPIs and discuss benchmarks with store teams to reduce dissatisfaction.</li><li>Monitor transport management system and contact customers when delays are expected or callbacks requested.</li></ul><p>&nbsp;</p><p>People Management</p><p>&nbsp;</p><ul><li>Arrange schedules and workloads to ensure correct coverage at all times.</li><li>Plan for future call volumes and coworker requirements to meet service levels.</li><li>Ensure sufficient coverage to maintain service level benchmarks.</li><li>Responsible for people development, training, coaching, and monitoring.</li><li>Empower coworkers to make decisions without delay.</li><li>Create an inspiring work environment where coworkers have access to needed information with user-friendly tools.</li><li>Empower and coach coworkers to support customers effectively.</li></ul><p>&nbsp;</p><p>Health and Safety</p><p>&nbsp;</p><ul><li>Ensure the department complies with internal procedures and H&amp;S routines (sec check).</li><li>Conduct regular checks to ensure the EC is safe at all times.</li></ul><p>&nbsp;</p><p>Cost Control</p><p>&nbsp;</p><ul><li>Manage and control all costs related to the customer support centre.</li></ul><p>&nbsp;</p><p>Business Planning</p><p>&nbsp;</p><ul><li>Actively contribute to the creation of the country business plan.</li><li>Be accountable for the Customer Support Centre action plan.</li><li>Conduct regular follow-up and take action to ensure business plan goals remain on track.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strategic planning and thinking skills.</li><li>Effective communication skills.</li><li>Leadership and interpersonal skills.</li><li>Proficient in Excel and CRM systems.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Minimum Qualification is Diploma.&nbsp;</li><li>Experience in a similar role, preferably with call centre experience working with Genesys/CRM systems.</li><li>Retail background is advantageous.</li><li>Proficiency in English and Arabic languages.</li><li>Excel and computer skills, along with thinking and analytical skills.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>The Analyst – Strategy will work within the Transformation department to provide analytical support for key projects and strategic initiatives. The role involves researching industry trends, benchmarking performance, and evaluating business processes to generate actionable insights. The analyst collaborates with cross-functional teams to help drive value creation and ensure alignment with the overall transformation and strategic goals of the organization.</span></span></p><br><br>Responsibilities:<br><p><span><u>The post holder will:</u></span></p><br><ul><li><p><span>Support strategic planning and transformation initiatives through detailed data collection and analysis.</span></p><br></li><li><p><span>Conduct market research, benchmarking, and trend analysis to identify opportunities and risks.</span></p><br></li><li><p><span>Prepare business cases, feasibility studies, and impact assessments for proposed initiatives.</span></p><br></li><li><p><span>Track and report on KPIs and project performance metrics to measure progress and outcomes.</span></p><br></li><li><p><span>Assist in the design and delivery of presentations for internal and external stakeholders.</span></p><br></li><li><p><span>Collaborate with cross-functional teams to ensure consistency and alignment of strategic efforts.</span></p><br></li><li><p><span>Analyze internal performance data to identify areas for operational improvement.</span></p><br></li><li><p><span>Monitor and report on the implementation status of strategic transformation projects.</span></p><br></li><li><p><span>Support strategic workshops, focus groups, and stakeholder meetings.</span></p><br></li><li><p><span>Maintain comprehensive documentation of strategic initiatives and analytical models.</span></p><br></li><li><p><span>Use tools such as Excel, Power BI, and other data visualization platforms to present insights.</span></p><br></li><li><p><span>Assist with financial modeling and resource allocation analysis.</span></p><br></li><li><p><span>Coordinate with PMO teams to ensure alignment between strategy and execution.</span></p><br></li><li><p><span>Provide support in aligning projects with UAE healthcare regulations and national strategies.</span></p><br></li><li><p><span><span>Keep up-to-date with industry developments, emerging technologies, and best practices in healthcare strategy and transformation.</span></span></p><br></li></ul><br>Qualifications:<br><p><span>Education and Certification</span></p><br><ul><li><p><span>Bachelor’s degree in Healthcare Administration, Business, Economics, Public Health, or related field (mandatory).</span></p><br></li><li><p><span>Master’s degree or professional certification (e.g., PMP, Lean Six Sigma, or Strategy Management) is an advantage.</span></p><br></li></ul><p><span>Knowledge and Skills</span></p><br><ul><li><p><span>Solid understanding of strategic planning and healthcare transformation processes.</span></p><br></li><li><p><span>Strong analytical and quantitative skills.</span></p><br></li><li><p><span>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data visualization tools (e.g., Power BI, Tableau).</span></p><br></li><li><p><span>Excellent written and verbal communication skills.</span></p><br></li><li><p><span>Ability to manage multiple tasks and meet deadlines.</span></p><br></li><li><p><span>Strong organizational and interpersonal skills.</span></p><br></li><li><p><span>Detail-oriented with a focus on accuracy and quality.</span></p><br></li></ul><p><span>Analyst – Strategy benefit from having experience/competency in:</span></p><br><ul><li><p><span>Healthcare data analytics and reporting</span></p><br></li><li><p><span>Strategic initiative tracking and dashboarding</span></p><br></li><li><p><span>Lean healthcare or process improvement initiatives</span></p><br></li><li><p><span>Health system performance benchmarking</span></p><br></li><li><p><span>Project management methodologies (Agile, Waterfall)</span></p><br></li><li><p><span>Stakeholder mapping and engagement support</span></p><br></li><li><p><span>Financial analysis and cost-benefit evaluations</span></p><br></li><li><p><span>Presentation design and storytelling with data</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>2–5 years of relevant experience in strategy, transformation, healthcare consulting, or project management within the healthcare sector.</span></p><br></li><li><p><span>Prior experience working in the UAE healthcare system is preferred.</span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</strong><br>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL UAE is the recognized market leader in Express logistics and an Employer of Choice - ranked consistently as Great Place To Work in the UAE for consecutive years since 2015.<br>Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through <br>the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, <br>please visit https://careers.dhl.com/global/en <br><strong>JOB PURPOSE</strong><br>To actively manage and coordinate credit collection for an assigned portfolio of customers in alignment with DP DHL process guidelines and policies in an efficient and cost effective manner. <br><strong>RESPONSIBILITIES</strong><br>Customer Business Roles External<br><ul><li>To actively promote and ensure DHL trading terms and conditions are being adhered to by the customer </li><li>To contribute knowledge and expertise toward resolving reoccurring billing issues.</li><li>To maximize collection effectiveness from all customers in a timely and professional manner.</li><li>To maintain efficient records of collection activities.</li><li>To drive debt collection, involve in customer interactions (incl customer visits as deemed necessary) </li></ul><br>Stakeholder Business Roles External &amp; Internal<br><ul><li>To coordinate resolution of sales and customs disputes according to escalation procedures</li><li>To identify cheque and electric bank transfer allocation issues and coordinate rectification with responsible team</li><li>To contribute knowledge and expertise toward resolving reoccurring billing issues</li><li>To monitor credit accounts and report delinquent customers to Team Leader for review and action.</li><li>To monitor credit limit of accounts and ensure proper action is taken</li><li>To coordinate master data, billing and collection issue resolution with internal and external customers as deemed necessary and in coordination with team leader and supervisor</li></ul><br>Process <br><ul><li>Collection Segmentation &amp; portfolio allocation</li><li>Active Collection (incl visit &amp; schedule check pick up)</li><li>Prepare &amp; Execute dunning runs</li><li>Trigger &amp; follow-up on escalation process (incl visit)</li><li>Prepare, execute, follow-up credit hold (temp credit stop</li><li>Prepare, execute, follow-up outsourced collection</li><li>Prepare, execute, follow-up debt recovery &amp; legal referrals </li></ul><br><br><strong>REQUIREMENTS</strong><br><ul><li>DHL Express is preferred </li><li>Good telephone conversation/handling skills </li><li>Effective communication and conversational skills </li><li>High customer focus and service orientation </li><li>Advanced MS office knowledge </li><li>Intermediate Presentation skills </li><li>Previous Collection experience is preferred </li><li>Bachelors in Commerce / Accounts</li></ul><strong>**DHL Express UAE is a fair and inclusive employer committed to equal opportunities for all.</strong><br><br> </div>