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About Us<br>ZUPERCT INTERNATIONAL LIMITED (Registration No. 8441119-1), incorporated in 2026 in the Republic of Seychelles, is an emerging global CFD (Contract for Difference) broker headquartered in Dubai, UAE. Founded by a team of seasoned finance professionals, ZUPERCT is committed to providing retail and institutional investors with efficient, transparent, and secure access to global financial markets.<br>Role Overview<br>You will own the full lifecycle of Zuperct's CFD product portfolio — from planning and configuration to launch and ongoing optimization. Leveraging deep knowledge of Middle Eastern client preferences and regulatory requirements, you will ensure our product matrix is competitive, compliant, and growth-enabling. This is a high-impact role where your decisions will directly shape the trading experience for thousands of traders across the GCC.<br>Key Responsibilities Product Planning & Configuration (50%)<br>Lead product matrix development across key asset classes: FX pairs, commodities (Gold, Oil, Silver), global equity indices, crypto CFDs, and single-stock CFDsConfigure product parameters in MT5 Manager: spreads (fixed/floating), leverage tiers, margin requirements, swap/overnight rates, trading sessions, and contract specifications Design and maintain Islamic (Swap-Free) account product offerings in strict accordance with Islamic finance principles — a critical requirement for the GCC market Conduct regular benchmarking against regional and global competitor platforms to ensure Zuperct maintains competitive terms<br>Product Operations & Iteration (30%)<br>Analyze client trading behavior data to identify top-traded instruments and optimize pricing parameters accordingly Collaborate closely with the liquidity team to adjust spreads and depth based on LP quote quality and market conditions Monitor global macroeconomic events and proactively manage product risk parameters (margin changes, trading halts, etc.) Maintain comprehensive product parameter change logs and version control documentation for audit and compliance purposes<br>Market Research & Regulatory Alignment (20%) Research trading preferences, product appetite, and behavioral patterns of Middle Eastern clients (with focus on UAE, Saudi Arabia, Kuwait, Qatar) Ensure all product configurations comply with UAE CMA and FSA regulatory requirements Contribute to client education materials and support the operations team in product onboarding and troubleshooting<br>Requirements Essential Bachelor's degree or above in Finance, Economics, Mathematics, or related field3+ years of experience in CFD/FX broker product management, product operations, or a closely related role Hands-on proficiency with MT4/MT5 product configuration backend (Manager / Admin panels) Deep understanding of CFD mechanics: margin, leverage, swap, spread, contract specifications, and corporate actions Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUP, data segmentation) — SQL is a plus Fluent in English (written and spoken)<br>Preferred<br>UAE or Middle East CFD/FX brokerage experience is a strong priority. Familiarity with UAE CMA, FSCA, and Seychelles FSA regulatory risk control requirements. Arabic language proficiency (written and spoken) — highly valued for client insight and stakeholder communication Mandarin Chinese proficiency — preferred for effective coordination with Group HQCFA, FRM, or CMT certification Direct LP relationship experience with Tier-1 providers (Finalto, IS Prime, etc.).<br>Why Join Us<br>Global stage — Dubai HQ with reach across MENA, Southeast Asia, and beyond High-growth opportunity — Join at the ground floor and shape the business from day one Dual-regulatory credibility — FSA full license + UAE CMA Category 5Professional acceleration — Work alongside top-tier industry veterans and build rare, valuable expertise Competitive compensation — Performance-linked pay with transparent reward structures.
JD: Crypto Accounting Manager Location Dubai, UAEEmployment Type Full-Time Reports ToFinance Director / CFO<br><br><br>Job Purpose We are seeking an experienced Crypto Accounting Manager to oversee accounting operations related to digital assets, cryptocurrency transactions, treasury activities, and financial reporting. The successful candidate will ensure accurate accounting treatment of crypto assets, maintain compliance with applicable accounting standards and regulatory requirements, and support management with financial analysis and reporting. This role requires strong accounting expertise combined with practical experience in cryptocurrency exchanges, wallets, blockchain transactions, digital asset reconciliation, and financial control<br>s.<br><br>Key Responsibilities Crypto Accounting & Financial Reporting Manage accounting and reporting for cryptocurrency and digital asset transactions. Record and reconcile crypto purchases, sales, transfers, staking rewards, mining income, and other blockchain-related activities. Ensure accurate accounting treatment in accordance with IFRS and applicable accounting standards. Prepare monthly, quarterly, and annual financial reports related to digital asset holdings and activities. Maintain detailed records of all crypto transactions and supporting documentation. Treasury & Digital Asset Management Monitor and reconcile digital asset wallets, custodial accounts, and exchange balances. Track movement of funds across wallets, exchanges, and counterparties. Support treasury operations involving cryptocurrencies and stablecoins. Ensure proper segregation of duties and internal controls over digital asset management. Reconciliation & Controls Perform regular reconciliation between blockchain records, exchanges, custodians, and accounting systems. Investigate and resolve discrepancies promptly. Develop and maintain robust accounting controls and procedures for digital asset activities. Support internal and external audits related to cryptocurrency transactions. Compliance & Risk Management Ensure compliance with UAE regulations and internal financial policies. Support AML, KYC, and transaction monitoring requirements where applicable. Monitor regulatory developments impacting cryptocurrency accounting and reporting. Identify financial and operational risks related to digital asset activities and recommend mitigation measures. Tax & Audit Support Support corporate tax, VAT, and other regulatory reporting requirements involving digital assets. Coordinate with auditors, tax advisors, and regulatory authorities as required. Prepare documentation and schedules for audits and compliance reviews. Process Improvement & Systems Implement and improve accounting processes for cryptocurrency operations. Evaluate and utilize crypto accounting software and reconciliation tools. Support ERP integrations and automation initiatives. Develop management dashboards and reporting metr<br>ics.<br><br>Qualifications Bachelor's Degree in Accounting, Finance, Commerce, or related field. Professional qualification such as CA, ACCA, CPA, CMA, or equivalent pref<br>erred.<br><br>Experience Minimum 5–8 years of accounting or finance experience. Minimum 2–3 years of direct cryptocurrency, blockchain, digital assets, Web3, exchange, or fintech accounting experience. Experience handling crypto exchanges, wallets, custodians, and blockchain transaction reconciliation. Experience preparing financial statements under IFRS. Previous experience in fintech, digital assets, crypto exchanges, blockchain companies, or investment firms is highly pr<br>eferred.<br><br>Technical Skills Strong understanding of IFRS and accounting principles. Cryptocurrency accounting and reporting. Blockchain transaction analysis. Financial statement preparation. Advanced Microsoft Excel skills. Experience with ERP systems (Quick Books). Experience with crypto accounting platforms such as Coin Tracking, Cryptio, Ledgible, Bitwave, or similar is <br>preferred.<br><br>Core Competencies Strong analytical and problem-solving skills. High attention to detail and accuracy. Excellent financial reporting capabilities. Risk awareness and compliance mindset. Ability to work independently and manage multiple priorities. Strong communication and stakeholder management skills. Process-oriented and highl<br>y organized.<br><br>Success Factors Accurate and timely financial reporting of digital asset activities. Zero material reconciliation discrepancies. Strong compliance and audit readiness. Effective management of crypto treasury records and controls. Continuous improvement of accounting processes and reporti<br>ng frameworks.
Transaction Monitoring Manager (Crypto / Digital Assets) Location: Dubai, UAEEmployment Type: Full-Time About the Role We are seeking an experienced Transaction Monitoring Manager to lead and enhance a transaction monitoring framework within a fast-growing crypto and digital assets environment. This role will be responsible for the design, implementation, optimization, and ongoing management of transaction monitoring controls, with a strong focus on on-chain analytics, alert tuning, threshold calibration, rule development, and financial crime risk mitigation. The ideal candidate will combine deep AML/CTF transaction monitoring expertise with hands-on experience analyzing blockchain activity and investigating complex crypto transaction flows across multiple networks.<br>Key Responsibilities Own and manage the end-to-end transaction monitoring program for crypto and digital asset products. Design, implement, and continuously enhance transaction monitoring scenarios, rules, thresholds, and risk-based controls. Lead periodic tuning and optimization exercises to improve alert quality, reduce false positives, and ensure effective risk coverage. Develop and maintain monitoring typologies for money laundering, terrorist financing, sanctions evasion, fraud, mule activity, layering, mixing services, and other crypto-related financial crime risks. Utilize blockchain analytics and on-chain intelligence tools to identify suspicious activity, trace transaction flows, and support investigations. Partner with Compliance, Financial Crime, Product, Engineering, and Data teams to implement monitoring enhancements and new controls. Conduct effectiveness testing, model validation support, and gap assessments of transaction monitoring controls. Produce management information (MI), KPIs, KRIs, and regulatory reporting related to transaction monitoring performance. Support internal and external audits, regulatory examinations, and compliance reviews. Stay current on emerging crypto financial crime typologies, regulatory expectations, and blockchain analytics methodologies. Manage and mentor analysts and investigators within the transaction monitoring function.<br>Required Qualifications5+ years of experience in AML, Financial Crime Compliance, or Transaction Monitoring. At least 2+ years of experience within a cryptocurrency, digital assets, fintech, exchange, custody, or blockchain environment. Demonstrated experience designing and managing transaction monitoring rules, scenarios, thresholds, and alert frameworks. Strong experience conducting transaction monitoring tuning, calibration, optimization, and effectiveness reviews. Hands-on experience with blockchain analytics and on-chain investigation tools such as:Chainalysis TRM Labs Elliptic Similar blockchain intelligence solutions. Strong understanding of blockchain transaction flows, wallet behavior, smart contracts, mixers, bridges, DeFi protocols, and virtual asset risk indicators. Experience investigating complex crypto transaction patterns and identifying suspicious activity. Knowledge of AML/CTF regulations, sanctions compliance, FATF guidance, and virtual asset regulatory frameworks. Strong analytical skills with the ability to interpret large datasets and translate findings into actionable controls. Excellent stakeholder management and communication skills.<br>Preferred Qualifications Experience building transaction monitoring frameworks from the ground up. Experience with data analytics tools such as SQL, Python, or BI platforms. CAMS, CFCS, ICA, or equivalent financial crime certification. Experience supporting global regulatory environments and multi-jurisdictional compliance programs. Previous people management experience.<br>Ideal Candidate Profile You are a subject matter expert in transaction monitoring who understands both traditional AML controls and the unique challenges of monitoring blockchain-based transactions. You have practical experience developing monitoring rules, setting and tuning thresholds, leveraging on-chain analytics tools, and improving alert effectiveness in a crypto-native environment. You are comfortable balancing regulatory expectations with operational efficiency and can lead continuous improvement across the transaction monitoring lifecycle.
About Us<br>ZUPERCT INTERNATIONAL LIMITED (Registration No. 8441119-1), incorporated in 2026 in the Republic of Seychelles, is an emerging global CFD (Contract for Difference) broker headquartered in Dubai, UAE. Founded by a team of seasoned finance professionals, ZUPERCT is committed to providing retail and institutional investors with efficient, transparent, and secure access to global financial markets.<br>Role Overview<br>You will own the full lifecycle of Zuperct's CFD product portfolio — from planning and configuration to launch and ongoing optimization. Leveraging deep knowledge of Middle Eastern client preferences and regulatory requirements, you will ensure our product matrix is competitive, compliant, and growth-enabling. This is a high-impact role where your decisions will directly shape the trading experience for thousands of traders across the GCC.<br>Key Responsibilities Product Planning & Configuration (50%)<br>Lead product matrix development across key asset classes: FX pairs, commodities (Gold, Oil, Silver), global equity indices, crypto CFDs, and single-stock CFDsConfigure product parameters in MT5 Manager: spreads (fixed/floating), leverage tiers, margin requirements, swap/overnight rates, trading sessions, and contract specifications Design and maintain Islamic (Swap-Free) account product offerings in strict accordance with Islamic finance principles — a critical requirement for the GCC market Conduct regular benchmarking against regional and global competitor platforms to ensure Zuperct maintains competitive terms<br>Product Operations & Iteration (30%)<br>Analyze client trading behavior data to identify top-traded instruments and optimize pricing parameters accordingly Collaborate closely with the liquidity team to adjust spreads and depth based on LP quote quality and market conditions Monitor global macroeconomic events and proactively manage product risk parameters (margin changes, trading halts, etc.) Maintain comprehensive product parameter change logs and version control documentation for audit and compliance purposes<br>Market Research & Regulatory Alignment (20%) Research trading preferences, product appetite, and behavioral patterns of Middle Eastern clients (with focus on UAE, Saudi Arabia, Kuwait, Qatar) Ensure all product configurations comply with UAE CMA and FSA regulatory requirements Contribute to client education materials and support the operations team in product onboarding and troubleshooting<br>Requirements Essential Bachelor's degree or above in Finance, Economics, Mathematics, or related field3+ years of experience in CFD/FX broker product management, product operations, or a closely related role Hands-on proficiency with MT4/MT5 product configuration backend (Manager / Admin panels) Deep understanding of CFD mechanics: margin, leverage, swap, spread, contract specifications, and corporate actions Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUP, data segmentation) — SQL is a plus Fluent in English (written and spoken)<br>Preferred<br>UAE or Middle East CFD/FX brokerage experience is a strong priority. Familiarity with UAE CMA, FSCA, and Seychelles FSA regulatory risk control requirements. Arabic language proficiency (written and spoken) — highly valued for client insight and stakeholder communication Mandarin Chinese proficiency — preferred for effective coordination with Group HQCFA, FRM, or CMT certification Direct LP relationship experience with Tier-1 providers (Finalto, IS Prime, etc.).<br>Why Join Us<br>Global stage — Dubai HQ with reach across MENA, Southeast Asia, and beyond High-growth opportunity — Join at the ground floor and shape the business from day one Dual-regulatory credibility — FSA full license + UAE CMA Category 5Professional acceleration — Work alongside top-tier industry veterans and build rare, valuable expertise Competitive compensation — Performance-linked pay with transparent reward structures.
JD: Crypto Accounting Manager Location Dubai, UAEEmployment Type Full-Time Reports ToFinance Director / CFO<br><br><br>Job Purpose We are seeking an experienced Crypto Accounting Manager to oversee accounting operations related to digital assets, cryptocurrency transactions, treasury activities, and financial reporting. The successful candidate will ensure accurate accounting treatment of crypto assets, maintain compliance with applicable accounting standards and regulatory requirements, and support management with financial analysis and reporting. This role requires strong accounting expertise combined with practical experience in cryptocurrency exchanges, wallets, blockchain transactions, digital asset reconciliation, and financial control<br>s.<br><br>Key Responsibilities Crypto Accounting & Financial Reporting Manage accounting and reporting for cryptocurrency and digital asset transactions. Record and reconcile crypto purchases, sales, transfers, staking rewards, mining income, and other blockchain-related activities. Ensure accurate accounting treatment in accordance with IFRS and applicable accounting standards. Prepare monthly, quarterly, and annual financial reports related to digital asset holdings and activities. Maintain detailed records of all crypto transactions and supporting documentation. Treasury & Digital Asset Management Monitor and reconcile digital asset wallets, custodial accounts, and exchange balances. Track movement of funds across wallets, exchanges, and counterparties. Support treasury operations involving cryptocurrencies and stablecoins. Ensure proper segregation of duties and internal controls over digital asset management. Reconciliation & Controls Perform regular reconciliation between blockchain records, exchanges, custodians, and accounting systems. Investigate and resolve discrepancies promptly. Develop and maintain robust accounting controls and procedures for digital asset activities. Support internal and external audits related to cryptocurrency transactions. Compliance & Risk Management Ensure compliance with UAE regulations and internal financial policies. Support AML, KYC, and transaction monitoring requirements where applicable. Monitor regulatory developments impacting cryptocurrency accounting and reporting. Identify financial and operational risks related to digital asset activities and recommend mitigation measures. Tax & Audit Support Support corporate tax, VAT, and other regulatory reporting requirements involving digital assets. Coordinate with auditors, tax advisors, and regulatory authorities as required. Prepare documentation and schedules for audits and compliance reviews. Process Improvement & Systems Implement and improve accounting processes for cryptocurrency operations. Evaluate and utilize crypto accounting software and reconciliation tools. Support ERP integrations and automation initiatives. Develop management dashboards and reporting metr<br>ics.<br><br>Qualifications Bachelor's Degree in Accounting, Finance, Commerce, or related field. Professional qualification such as CA, ACCA, CPA, CMA, or equivalent pref<br>erred.<br><br>Experience Minimum 5–8 years of accounting or finance experience. Minimum 2–3 years of direct cryptocurrency, blockchain, digital assets, Web3, exchange, or fintech accounting experience. Experience handling crypto exchanges, wallets, custodians, and blockchain transaction reconciliation. Experience preparing financial statements under IFRS. Previous experience in fintech, digital assets, crypto exchanges, blockchain companies, or investment firms is highly pr<br>eferred.<br><br>Technical Skills Strong understanding of IFRS and accounting principles. Cryptocurrency accounting and reporting. Blockchain transaction analysis. Financial statement preparation. Advanced Microsoft Excel skills. Experience with ERP systems (Quick Books). Experience with crypto accounting platforms such as Coin Tracking, Cryptio, Ledgible, Bitwave, or similar is <br>preferred.<br><br>Core Competencies Strong analytical and problem-solving skills. High attention to detail and accuracy. Excellent financial reporting capabilities. Risk awareness and compliance mindset. Ability to work independently and manage multiple priorities. Strong communication and stakeholder management skills. Process-oriented and highl<br>y organized.<br><br>Success Factors Accurate and timely financial reporting of digital asset activities. Zero material reconciliation discrepancies. Strong compliance and audit readiness. Effective management of crypto treasury records and controls. Continuous improvement of accounting processes and reporti<br>ng frameworks.
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<p>The Vendor Manager position is for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, great attention to detail, and the ability to effectively prioritize and multi-task and a proven record of driving category growth. The VM must be an effective leader and communicator in working with some of Amazon UAE most important partners and vendors, as well as with internal colleagues and cross-functional leaders. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.<br> <br> A successful VM will be able to: <br> - Act as the ‘business owner’ for assigned categories, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives)<br> - Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments<br> - Maximize Amazon’s business profitability and selection expansion opportunities<br> - Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Amazon customers with an unparalleled shopping experience<br> - Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds<br> - Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies<br> - Coordinate cross-functional teams, and communicate with internal and external stakeholder, while meeting tight deadlines<br> - Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets<br>The Vendor Manager position is for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, great attention to detail, and the ability to effectively prioritize and multi-task and a proven record of driving category growth. The VM must be an effective leader and communicator in working with some of Amazon.com most important partners and vendors, as well as with internal colleagues and cross-functional leaders. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.<br>- 3+ years of with Excel experience<br>- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience<br>- Bachelor's degree, or 3+ years of professional or military experience<br>- Experience with financial analysis and P&L ownership<br>- Experience managing large data sets and utilizing to drive performance and process improvements<br>- Experience in vendor negotiations, pricing and promotion, inventory management, and product development<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
Solution & Service Manager (Middle East) Sigenergy focuses on developing cutting-edge all-scenario energy solutions, with products ranging from energy storage systems to solar inverters and EV chargers. Our world-class R&D team of hundreds of top industry experts shares the vision of making the world greener via continuous innovation. With global sales and services, we aim to become our customers' most trusted partner on their journey to a more sustainable future.<br>https://www.sigenergy.com/en<br>As a Solution & Service Manager (Middle East), you will be responsible for driving the success of Sigenergy's product portfolio by providing technical expertise, solution design, and consultative support to customers and partners. Your goal is to ensure that customers and partners can leverage Sigenergy solutions effectively, while enabling business growth through strong pre-sales engagement and solution positioning. You will also play a key role in training and knowledge transfer within the market.<br>Key Responsibilities1. Solution Design & Technical Consultation Work closely with sales teams and customers to design PV solar & ESS solutions tailored to project requirements Provide technical expertise during pre-sales discussions, including system sizing, configuration, and optimization Collaborate with HQ product and R&D teams to align customer requirements with product roadmaps Ensure solutions comply with local technical standards, safety requirements, and regulatory guidelines<br>2. Customer & Partner Engagement Act as a trusted technical advisor for customers, installers, EPCs, and distributors Participate in customer meetings, presentations, and negotiations, providing solution insights Gather market feedback and relay it to HQ for continuous improvement of product and service offerings<br>3. Training & Enablement Organize and deliver technical training sessions for employees, customers, and partners (online and on-site) Topics include product features, solution design, installation best practices, and safety guidelines Develop training materials, solution guides, and knowledge resources to strengthen partner ecosystem capabilities<br>4. Solution Performance & Reporting Monitor solution adoption and performance in the market, identifying gaps and improvement opportunities Track KPIs to measure solution effectiveness and customer satisfaction Prepare regular reports for management on market needs, solution deployment, and competitive positioning<br>5. Service Engineering Lead on-site installation, commissioning and full-range testing of PV and energy storage systems (DC side, AC side, EMS & SCADA systems), ensuring all operational parameters meet design standards and grid connection acceptance requirements. Respond promptly to identify and resolve on-site technical faults related to equipment, communication, data and other issues to keep projects on track. Maintain client relationships, update project progress regularly and address inquiries in a timely manner. Organize training for client operation and maintenance staff to improve overall service satisfaction. Provide after-sales technical support for products and systems under warranty. Respond quickly to service requests, accurately diagnose and efficiently fix faults regarding equipment, communication links, data transmission and system control. Minimize downtime and ensure continuous and stable system operation.<br><br><br>Qualifications Bachelor’s degree/deep experience in Electrical Engineering, Renewable Energy, or related field At least 3 years of practical working experience in the solar power and energy storage system industry Strong technical knowledge of PV solar & ESS systems, including design, installation, and operation Proven experience in technical consulting, solution selling, and customer/partner enablement Excellent project management skills with a record of successfully supporting complex solution deployments Strong interpersonal and communication skills; ability to influence stakeholders and build trusted relationships Proficiency in relevant software tools (e.g., PVsys, Auto CAD, MS Office) Fluent in Arabic and English, fluent in Chinese (mandarin) is plus. Willingness to travel domestically & internationally as required
Solution & Service Manager (Middle East) Sigenergy focuses on developing cutting-edge all-scenario energy solutions, with products ranging from energy storage systems to solar inverters and EV chargers. Our world-class R&D team of hundreds of top industry experts shares the vision of making the world greener via continuous innovation. With global sales and services, we aim to become our customers' most trusted partner on their journey to a more sustainable future.<br>https://www.sigenergy.com/en<br>As a Solution & Service Manager (Middle East), you will be responsible for driving the success of Sigenergy's product portfolio by providing technical expertise, solution design, and consultative support to customers and partners. Your goal is to ensure that customers and partners can leverage Sigenergy solutions effectively, while enabling business growth through strong pre-sales engagement and solution positioning. You will also play a key role in training and knowledge transfer within the market.<br>Key Responsibilities1. Solution Design & Technical Consultation Work closely with sales teams and customers to design PV solar & ESS solutions tailored to project requirements Provide technical expertise during pre-sales discussions, including system sizing, configuration, and optimization Collaborate with HQ product and R&D teams to align customer requirements with product roadmaps Ensure solutions comply with local technical standards, safety requirements, and regulatory guidelines<br>2. Customer & Partner Engagement Act as a trusted technical advisor for customers, installers, EPCs, and distributors Participate in customer meetings, presentations, and negotiations, providing solution insights Gather market feedback and relay it to HQ for continuous improvement of product and service offerings<br>3. Training & Enablement Organize and deliver technical training sessions for employees, customers, and partners (online and on-site) Topics include product features, solution design, installation best practices, and safety guidelines Develop training materials, solution guides, and knowledge resources to strengthen partner ecosystem capabilities<br>4. Solution Performance & Reporting Monitor solution adoption and performance in the market, identifying gaps and improvement opportunities Track KPIs to measure solution effectiveness and customer satisfaction Prepare regular reports for management on market needs, solution deployment, and competitive positioning<br>5. Service Engineering Lead on-site installation, commissioning and full-range testing of PV and energy storage systems (DC side, AC side, EMS & SCADA systems), ensuring all operational parameters meet design standards and grid connection acceptance requirements. Respond promptly to identify and resolve on-site technical faults related to equipment, communication, data and other issues to keep projects on track. Maintain client relationships, update project progress regularly and address inquiries in a timely manner. Organize training for client operation and maintenance staff to improve overall service satisfaction. Provide after-sales technical support for products and systems under warranty. Respond quickly to service requests, accurately diagnose and efficiently fix faults regarding equipment, communication links, data transmission and system control. Minimize downtime and ensure continuous and stable system operation.<br><br><br>Qualifications Bachelor’s degree/deep experience in Electrical Engineering, Renewable Energy, or related field At least 3 years of practical working experience in the solar power and energy storage system industry Strong technical knowledge of PV solar & ESS systems, including design, installation, and operation Proven experience in technical consulting, solution selling, and customer/partner enablement Excellent project management skills with a record of successfully supporting complex solution deployments Strong interpersonal and communication skills; ability to influence stakeholders and build trusted relationships Proficiency in relevant software tools (e.g., PVsys, Auto CAD, MS Office) Fluent in Arabic and English, fluent in Chinese (mandarin) is plus. Willingness to travel domestically & internationally as required
<p>oversee the daily corporate infrastructure, cross-departmental workflows, and supply chain distribution mechanisms. This pivotal role ensures peak organizational efficiency by driving administrative strategy, optimizing resource allocation, and supervising vendor networks and inventory lifecycles. The ideal candidate is a highly organized, solution-oriented leader who can balance back-office stability with complex, agile logistics management. </p><p><strong>Administrative Management</strong></p><br><ul><li><p><strong>Formulate</strong> and implement corporate administrative policies and standard operating procedures.</p></li><li><p><strong>Oversee</strong> comprehensive facility management, space planning, security protocols, and office maintenance.</p></li><li><p><strong>Manage</strong> the administrative budget, authorize departmental expenses, and identify cost-saving initiatives.</p></li><li><p><strong>Supervise</strong> administrative teams, managing their hiring, training, and performance reviews.</p></li><li><p><strong>Ensure</strong> strict compliance with legal, health, safety, and data protection regulations.</p></li></ul><p><strong>2. Operational Support</strong></p><ul><li><p><strong>Serve</strong> as the primary liaison between internal departments to unify workflows and resolve roadblocks.</p></li><li><p><strong>Design</strong> and integrate new operational systems that scale and boost business-wide productivity.</p></li><li><p><strong>Direct</strong> complex cross-functional projects, including digital system migrations or office relocations.</p></li><li><p><strong>Track</strong> operational metrics and generate monthly performance reports for senior executive review.</p></li><li><p><strong>Coordinate</strong> executive travel management, critical meeting itineraries, and corporate event planning.</p></li></ul><p><strong>3. Logistics and Supply Chain</strong></p><ul><li><p><strong>Direct</strong> end-to-end logistics operations, including domestic transport, customs clearance, and delivery fulfilment.</p></li><li><p><strong>Govern</strong> warehouse inventory control using digital management systems to prevent shortages.</p></li><li><p><strong>Negotiate</strong> service level agreements and master contracts with 3PL providers and shipping vendors.</p></li><li><p><strong>Optimize</strong> distribution routes and fleet utilization schedules to lower freight overhead costs.</p></li><li><p><strong>Audit</strong> shipping documentation, customs filings, and commercial invoices for complete compliance.</p></li></ul><p><strong>3. Asset Management & Equipment</strong></p><p>· <strong>Inventory Control: </strong>Maintain accurate digital records and physical tags for all company machinery, tools, and hardware.</p><p>· <strong>Lifecycle Planning: </strong>Oversee the acquisition, deployment, regular servicing, and safe disposal of old equipment.</p><p>· <strong>Maintenance Tracking: </strong>Schedule proactive repairs and routine checkups to reduce unexpected machine downtime.</p><p>· <strong>Vendor Coordination: </strong>Negotiate pricing, service contracts, and warranties with external suppliers.</p><p>· <strong>Compliance & Auditing: </strong>Conduct regular physical stock counts and maintain safety or regulatory standards</p><p><strong>4. Fleet Management & Transportation, Warehouse Management, Manpower Deployment & Workshops.</strong></p><ul><li><p><strong>Fleet Control:</strong> Monitor vehicle tracking, maintenance schedules, and route efficiency.</p></li><li><p><strong>Warehouse Duties:</strong> Oversee inventory levels, goods receiving, and safe storage practices.</p></li><li><p><strong>Manpower Management:</strong> Assign daily shifts, deploy drivers, and schedule workshop mechanics.</p></li><li><p><strong>Workshop Oversight:</strong> Supervise repair jobs, manage spare parts, and enforce safety rules.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Requirement
(Education &Experience)</strong>
</p><p>Degree: Masters / bachelor’s degree in business administration, Logistics, Supply Chain Management, or equivalent.</p><ul><li><p>Experience: 8 to 15 years of proven managerial experience spanning office operations and supply chain logistics.</p></li><li><p>Certification: Professional credentials like Certified Logistics Manager (CLM) or Lean Six Sigma are highly valued.</p><br><p><strong>Skills & Competencies</strong></p></li><li><p><strong>Software:</strong> High proficiency with Enterprise Resource Planning (ERP) tools, Warehouse Management Systems (WMS), and Transport Management Systems (TMS).</p></li><li><p><strong>Productivity:</strong> Mastery of advanced spreadsheet functions and data reporting suites.</p></li></ul><ul><li><p><strong>Leadership:</strong> Exceptional capabilities in mentoring remote or multi-disciplinary staff teams.</p></li><li><p><strong>Negotiation:</strong> Demonstrated success in structuring high-value vendor and supplier contracts.</p></li><li><p><strong>Communication:</strong> Refined verbal and written interaction skills across all corporate seniority tiers.</p></li></ul>
<h2 class="h5">Job description</h2>
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<span></span><p><span>We are hiring an Assistant Manager – Mill Mechanical for one of our clients, a leading metal and steel manufacturing company based in Abu Dhabi, UAE.</span><b><span>About Our Client</span></b></p><br><p><span>Our client is a leading metal and steel manufacturing company based in Abu Dhabi, UAE, recognized for delivering high-quality steel products and engineering solutions to a wide range of industries. With a strong commitment to operational excellence, innovation, and safety, the company operates state-of-the-art manufacturing facilities and adheres to international quality standards. </span><b><span>Key Responsibilities</span></b></p><br><ul><li><span><span><span>Plan and execute capital shutdowns, monthly shutdowns, and
daily maintenance activities while arranging the required materials and
manpower<br></span></span></span></li><li><span><span><span>Ensure the availability of critical spare parts to meet
operational requirements and emergencies<br></span></span></span></li><li><span><span><span>Reduce equipment downtime and achieve MTTR and MTBF targets
for mill equipment<br></span></span></span></li><li><span><span><span>Coordinate regularly with the procurement department and
vendors to ensure the timely availability of spare parts<br></span></span></span></li><li><span><span><span>Maintain accurate maintenance records in both digital and
hard-copy formats<br></span></span></span></li><li><span><span><span>Ensure workplace safety, implement TPM practices, and
maintain high housekeeping standards<br></span></span></span></li><li><span><span><span>Ensure compliance with the Integrated Management System
(IMS) requirements, including ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018<br></span></span></span></li><li><span><span><span>Ensure all maintenance activities comply with Permit-to-Work
(PTW), Lockout/Tag out (LOTO), risk assessment procedures, and PPE requirements<br></span></span></span></li><li><span><span><span>Identify operational risks, environmental aspects, unsafe
acts, and unsafe conditions, and implement appropriate control measures<br></span></span></span></li><li><span><span><span>Ensure the safe handling, storage, and disposal of
maintenance waste, including oils, grease, scrap, chemicals, damaged parts, and
used consumables<br></span></span></span></li><li><span><span><span>Monitor safety controls related to rotating equipment,
hydraulic systems, lifting operations, EOT cranes, and hot work activities<br></span></span></span></li><li><span><span><span>Participate in investigations of incidents, near misses,
equipment failures, and breakdowns, and implement corrective and preventive
actions<br></span></span></span></li><li><span><span><span>Support emergency preparedness and response activities,
including fire safety, evacuation drills, crane emergencies, and mock drills<br></span></span></span></li><li><span><span><span>Ensure contractor compliance with safety requirements during
maintenance, shutdown, and project activities<br></span></span></span></li><li><span><span><span>Participate in internal and external IMS audits and ensure
the timely closure of observations and non-conformities<br></span></span></span></li><li><span><span><span>Drive continuous improvement initiatives focused on
equipment reliability, energy efficiency, safety performance, environmental
performance, and maintenance optimization<br></span></span></span></li><li><span><span><span>Conduct technical training and competency development
programs for team members</span></span><br></span></li></ul><p><b><span><span>Authority</span></span></b><br></p><br><ul><li><span><span>Execute all mechanical maintenance and project activities
within the assigned areas of responsibility<br></span></span></li><li><span><span>Prepare maintenance budgets for the assigned section and
initiate the procurement of spare parts and service contracts as required<br></span></span></li><li><span><span>Manage spare parts inventory and service contracts for the
assigned section<br></span></span></li><li><span><span>Coordinate manpower allocation and recommend leave planning
for team members with reporting manager approval<br></span></span></li><li><span><span>Stop any unsafe work or activity that may cause injury,
equipment damage, or environmental impact<br></span></span></li><li><span><span>Recommend technical improvements and maintenance
optimization initiatives</span><br></span></li></ul><p><b> <span>Accountabilities</span></b><br></p><br><ul><li><span><span>Ensure the safety of employees, contractors, and equipment
in the Mill and RHF areas</span></span></li><li><span><span>Manage planned, preventive, predictive, and breakdown
maintenance of Mill and RHF equipment</span></span></li><li><span><span>Reduce equipment downtime and achieve maintenance
performance targets, including MTTR and MTBF</span></span></li><li><span><span>Ensure compliance with IMS, legal, safety, environmental,
and operational requirements</span></span></li><li><span><span>Maintain the availability of critical spare parts and
maintenance resources</span></span></li><li><span><span>Ensure accurate maintenance documentation, record
management, and audit readiness</span></span></li><li><span><span>Complete shutdowns and maintenance activities within the
planned schedule</span></span></li><li><span><span>Support the training, competency development, and skill
enhancement of team members</span></span></li><li><span><span>Conduct annual performance appraisals for the Mill
Mechanical team</span></span></li><li><span><span>Promote continuous improvement in operational reliability,
safety culture, energy efficiency, and maintenance effectiveness</span></span></li></ul><br><span>Requirements</span><ul><li><span><span><span>Bachelor's degree in mechanical engineering (BE) or Diploma
in Mechanical Engineering (DME)<br></span></span></span></li><li><span><span><span>10–15 years of experience in hot rolling mill projects and
mechanical maintenance</span></span><br></span></li></ul><br><br><span>Benefits</span><ul><li><span><span><span>Competitive Salary</span></span></span></li><li><span><span><span>Employee Benefits as per the UAE Labor Law</span></span></span></li></ul><br> </div>
<br><p>About the Role:</p><br><p>We are seeking a highly organized, proactive, and results-driven Operations & Business Development Manager to oversee the daily operations of our growing organization. This is a leadership role requiring someone who can confidently manage multiple departments, ensure smooth business operations, solve problems quickly, and support business growth through strategic planning and business development. The ideal candidate is a natural leader who can make sound decisions under pressure, effectively manage teams, improve operational efficiency, and identify new business opportunities.</p><br><p>Key Responsibilities:</p><br><ul><li><p>Manage and oversee the day-to-day operations of the company.</p></li><li><p>Supervise and coordinate all departments to ensure smooth workflow and operational excellence.</p></li><li><p>Lead, mentor, and manage a team of approximately 15 employees across different functions.</p></li><li><p>Monitor employee productivity, performance, and task completion while ensuring accountability.</p></li><li><p>Develop and implement operational policies, SOPs, and process improvements.</p></li><li><p>Identify operational bottlenecks and implement practical solutions.</p></li><li><p>Ensure projects and departmental objectives are completed within deadlines.</p></li><li><p>Coordinate with management to execute company goals and business strategies.</p></li><li><p>Make confident, timely, and well-informed decisions in day-to-day business operations.</p></li><li><p>Handle conflict resolution and resolve operational challenges efficiently.</p></li><li><p>Monitor KPIs and prepare operational reports for senior management.</p></li><li><p>Manage resource allocation and prioritize workloads effectively.</p></li><li><p>Work closely with HR, Procurement, Customer Service, Marketing, Finance, and other departments to ensure seamless collaboration.</p></li></ul><br><p>Business Development Responsibilities:</p><br><ul><li><p>Identify new business opportunities and potential markets.</p></li><li><p>Develop business strategies to increase company revenue.</p></li><li><p>Conduct market research and competitor analysis.</p></li><li><p>Support marketing initiatives that contribute to business growth.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p>Requirements:</p><br><ul><li><p>Bachelor's degree in Business Administration, Management, Operations, or a related field.</p></li><li><p>Minimum 5 - 8 years of experience in Operations Management, General Management, or Business Development.</p></li><li><p>Previous experience managing cross-functional teams.</p></li><li><p>Strong understanding of business operations and process optimization.</p></li><li><p>Proven experience in Business Development, Sales, or Client Relationship Management.</p></li><li><p>Excellent leadership and people management skills.</p></li><li><p>Strong analytical and problem-solving abilities.</p></li><li><p>Outstanding organizational and time management skills.</p></li><li><p>Excellent verbal and written English communication skills.</p></li><li><p>Proficiency in Microsoft Office and business management tools.</p></li><li><p>UAE driving licence is an advantage.</p></li></ul><br><p>The Ideal Candidate Will Demonstrate:</p><br><ul><li><p>Exceptional decision-making skills with the ability to make critical decisions quickly and confidently.</p></li><li><p>Strong leadership presence and the ability to motivate teams.</p></li><li><p>High level of accountability, integrity, and professionalism.</p></li><li><p>Excellent time management and prioritization skills.</p></li><li><p>Ability to work independently with minimal supervision.</p></li><li><p>Calm and composed under pressure.</p></li><li><p>Strong negotiation and communication skills.</p></li><li><p>Commercial awareness and business acumen.</p></li><li><p>Ability to manage multiple priorities simultaneously.</p></li><li><p>A proven track record of successfully leading teams, improving operations, and delivering measurable business results.</p></li><li><p>Preferable experience managing SMEs (10 - 50 employees).</p></li><li><p>Should be able to show measurable achievements, such as reducing operating costs, increasing efficiency, growing revenue, or successfully leading teams.</p></li></ul><br><p>What We Offer:</p><br><ul><li><p>Competitive salary of AED 10,000–15,000.</p></li><li><p>Career growth opportunities within a growing company.</p></li><li><p>Dynamic and collaborative work environment.</p></li><li><p>Opportunity to directly influence company operations and strategic growth.</p></li></ul><br><p><strong>Location: </strong>Business Bay, Dubai, UAE.</p><br><p><strong>Job Type: </strong>Full-Time, On-Site (No Remote Option).</p><br><p><strong>Working Hours and days: </strong></p><br><p>12:00pm - 9:00pm, Monday - Friday.</p><p>12:00pm - 7:00pm, Saturday</p><p>Sundays - Off </p><br><p>Because our Clients and Customers are based primarily in the UK, Europe and the Americas, Our working hours are aligned to those time zones to ensure we are available when those markets are active.</p><br><p><strong>Salary: </strong>AED 10,000 - 15,000 per month + AED 350 travel allowance + Visa + Insurance.</p><br><p><strong>Experience Required: </strong>6 - 10 Years.</p>
<p>We are seeking an experienced Assistant Human Resources Manager – Talent & Culture to join our hotel team. The ideal candidate will have proven HR experience in a 5-star hotel environment, with strong expertise in recruitment, talent development, employee engagement, and employee retention.
This role will focus exclusively on building a strong talent pipeline, developing employees, strengthening engagement, and supporting a positive employee experience. The position will not be responsible for day-to-day HR operations, payroll, employee administration, or other operational HR activities.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Talent Acquisition & Recruitment</strong></p><ul><li><p>Lead end-to-end recruitment for hotel positions across all departments.</p></li><li><p>Partner with department heads to understand manpower requirements and hiring needs.</p></li><li><p>Develop effective sourcing strategies to attract qualified hospitality professionals.</p></li><li><p>Manage job postings, candidate sourcing, screening, interviews, and selection processes.</p></li><li><p>Build and maintain a strong talent pipeline for current and future vacancies.</p></li><li><p>Develop relationships with hospitality schools, recruitment agencies, and other talent sources.</p></li><li><p>Ensure a positive and professional candidate experience throughout the recruitment process.</p></li><li><p>Monitor recruitment timelines and support timely closure of vacancies.</p></li><li><p>Maintain recruitment reports and track key recruitment metrics.</p></li></ul><p><strong>Talent Development</strong></p><ul><li><p>Identify employee development needs in collaboration with department heads.</p></li><li><p>Support the implementation of talent development and career growth initiatives.</p></li><li><p>Coordinate training and development programs based on identified employee and business needs.</p></li><li><p>Support succession planning and internal career development initiatives.</p></li><li><p>Identify high-potential employees and support talent development plans.</p></li><li><p>Encourage internal mobility and career progression opportunities.</p></li><li><p>Support performance development discussions and employee growth initiatives.</p></li></ul><p><strong>Employee Engagement</strong></p><ul><li><p>Develop and implement employee engagement initiatives and activities.</p></li><li><p>Conduct employee engagement surveys and support action planning based on feedback.</p></li><li><p>Organize employee recognition and appreciation initiatives.</p></li><li><p>Promote a positive and inclusive workplace culture.</p></li><li><p>Build strong relationships with employees across all departments.</p></li><li><p>Identify engagement concerns and work with management to address them.</p></li><li><p>Support employee communication and culture-building initiatives.</p></li><li><p>Coordinate employee activities, celebrations, and hotel engagement events.</p></li></ul><p><strong>Employee Retention & Employee Experience</strong></p><ul><li><p>Develop initiatives to improve employee retention and reduce turnover.</p></li><li><p>Monitor employee feedback, engagement levels, and retention trends.</p></li><li><p>Conduct or support stay interviews to understand employee needs and concerns.</p></li><li><p>Analyse exit interview feedback and identify recurring retention challenges.</p></li><li><p>Work with department heads to identify factors affecting employee satisfaction and retention.</p></li><li><p>Recommend initiatives to improve the overall employee experience.</p></li><li><p>Support a strong onboarding experience in coordination with the HR Operations team.</p></li><li><p>Promote a culture that encourages employee growth, recognition, and long-term engagement.</p></li></ul><p><strong>HR Business Partnership</strong></p><ul><li><p>Partner with department heads to understand people-related challenges and talent requirements.</p></li><li><p>Provide guidance on recruitment, employee development, engagement, and retention matters.</p></li><li><p>Support managers in creating a positive employee experience within their departments.</p></li><li><p>Prepare HR reports and presentations related to recruitment, engagement, talent development, and retention.</p></li><li><p>Track and report key HR metrics such as turnover, retention, time to hire, recruitment status, engagement, and internal promotions.</p></li></ul><p><strong>Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.</p></li><li><p>Minimum 5 years of HR experience, preferably with experience in 5-star hotel.</p></li><li><p>Strong experience in hospitality recruitment and talent acquisition.</p></li><li><p>Proven experience in employee engagement and retention initiatives.</p></li><li><p>Experience in talent development, training coordination, succession planning, and career development.</p></li><li><p>Strong understanding of hotel departmental structures and hospitality workforce requirements.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong stakeholder management and relationship-building skills.</p></li><li><p>Ability to work closely with department heads and senior management.</p></li><li><p>Strong problem-solving and analytical skills.</p></li><li><p>Proficiency in MS Office and HR systems.</p></li></ul><br>
<p><h4>Job description</h4>
<p>The construction director is to lead the effort to manage and control the delivery of the infrastructure activities of the contractor and specialist subcontractors throughout the construction phase of the project and monitor the performance of the construction supervision consultant with regard to inspection and sign off of the works completed by contractor and intervene where issues arise to ensure a suitable conclusion.</p>
<p><strong>Key responsibilities:</strong><br>
<li>Monitor the infrastructure works throughout the construction process.</li>
<li>Monitor the performance of the supervision consultant and contractor.</li>
<li>Verify the reported progress in the various status reports with regard to infrastructure activities.</li>
<li>Monitor the technical submittal and approval process.</li>
<li>Identify improvements that can be achieved with regard to sequencing and progress on the project by all parties during construction.</li>
<li>Monitor inspection process and identify improvements where possible.</li>
<li>Monitor QHSE performance and identify and address deviations of performance.</li>
<li>Coordinate and manage the relationship with the local authorities.</li>
<li>Inform themselves of the relevant quality, environmental, safety and occupational health policies, manuals and procedures in place within the company, and ensure continued compliance with these requirements while employed.</li>
<li>Perform other duties as assigned by the line manager or supervisor.</li>
</p>
<p><strong>Qualifications and experience:</strong><br>
<li>Bachelor's degree preferably in civil engineering.</li>
<li>Minimum 20 years’ experience in construction of infrastructure projects, with extensive experience in dealing with local authorities in Abu Dhabi (minimum 5 years).</li>
<li>Experience dealing with subcontracts and subcontractors.</li>
<li>Proven track record as a construction manager on related projects with large MEP infrastructure scopes.</li>
<li>Strong technical background in MEP projects with at least 2 full life cycle project experiences working on a project management team.</li>
<li>Management of inspections, mockups, prototypes, samples, and quality benchmarking.</li>
<li>Progressive verification of the works to contract specifications, drawings, and approved mock-ups.</li>
<li>Management of construction submittal and RFI review and response process.</li>
<li>Review main contractors reports (daily, weekly, monthly), technical and progress.</li>
<li>Propose methods of construction to support the main contractor.</li>
<li>Familiar with local authority requirements and procedures.</li>
<li>Background working on commercial, residential and/or industrial construction projects with large landscaping areas.</li>
</p>
<p><strong>About the company</strong><br>
The company, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. It is ranked as one of the largest program management firms in the world. The company is exclusively a program, project, and construction management provider, meaning it has one focus as a company: protecting client interests. Free of any potential conflicts, the entire business is geared towards helping clients achieve their desired outcomes. The company is dedicated to exceeding expectations throughout the entire construction project lifecycle and adapts to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p>
<p>The company is part of a global infrastructure solutions group of companies.</p>
<p><strong>Equal opportunity employer</strong><br>
The company is an equal opportunity employer, veteran, and disabled friendly.</p>
<p><strong>Note:</strong><br>
This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned. Various other duties may be required.</p></p><p></p>
<p><h4>Job description</h4>
<p>The construction director is to lead the effort to manage and control the delivery of the infrastructure activities of the contractor and specialist subcontractors throughout the construction phase of the project and monitor the performance of the construction supervision consultant with regard to inspection and sign off of the works completed by contractor and intervene where issues arise to ensure a suitable conclusion.</p>
<p><strong>Key responsibilities:</strong><br>
<li>Monitor the infrastructure works throughout the construction process.</li>
<li>Monitor the performance of the supervision consultant and contractor.</li>
<li>Verify the reported progress in the various status reports with regard to infrastructure activities.</li>
<li>Monitor the technical submittal and approval process.</li>
<li>Identify improvements that can be achieved with regard to sequencing and progress on the project by all parties during construction.</li>
<li>Monitor inspection process and identify improvements where possible.</li>
<li>Monitor QHSE performance and identify and address deviations of performance.</li>
<li>Coordinate and manage the relationship with the local authorities.</li>
<li>Inform themselves of the relevant quality, environmental, safety and occupational health policies, manuals and procedures in place within the company, and ensure continued compliance with these requirements while employed.</li>
<li>Perform other duties as assigned by the line manager or supervisor.</li>
</p>
<p><strong>Qualifications and experience:</strong><br>
<li>Bachelor's degree preferably in civil engineering.</li>
<li>Minimum 20 years’ experience in construction of infrastructure projects, with extensive experience in dealing with local authorities in Abu Dhabi (minimum 5 years).</li>
<li>Experience dealing with subcontracts and subcontractors.</li>
<li>Proven track record as a construction manager on related projects with large MEP infrastructure scopes.</li>
<li>Strong technical background in MEP projects with at least 2 full life cycle project experiences working on a project management team.</li>
<li>Management of inspections, mockups, prototypes, samples, and quality benchmarking.</li>
<li>Progressive verification of the works to contract specifications, drawings, and approved mock-ups.</li>
<li>Management of construction submittal and RFI review and response process.</li>
<li>Review main contractors reports (daily, weekly, monthly), technical and progress.</li>
<li>Propose methods of construction to support the main contractor.</li>
<li>Familiar with local authority requirements and procedures.</li>
<li>Background working on commercial, residential and/or industrial construction projects with large landscaping areas.</li>
</p>
<p><strong>About the company</strong><br>
The company, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. It is ranked as one of the largest program management firms in the world. The company is exclusively a program, project, and construction management provider, meaning it has one focus as a company: protecting client interests. Free of any potential conflicts, the entire business is geared towards helping clients achieve their desired outcomes. The company is dedicated to exceeding expectations throughout the entire construction project lifecycle and adapts to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p>
<p>The company is part of a global infrastructure solutions group of companies.</p>
<p><strong>Equal opportunity employer</strong><br>
The company is an equal opportunity employer, veteran, and disabled friendly.</p>
<p><strong>Note:</strong><br>
This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned. Various other duties may be required.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Future Opportunities - Reception Manager - Atlantis The Palm</span></span></span> <br><span><span>(<span>20241</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><strong>About the role </strong></p><br> <p>We are looking for Reception Managers across our varios venues at Atlantis The Palm. You will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a ‘sales ambassador’s, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p><br> <p><strong>About you</strong></p><br>
<p>The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment, willing to work flexible hours, have excellent communication, and interpersonal skills. Minimum of 2 - 3 years’ experience in a similar role in a luxury hotel or restaurant is needed. Atlantis.</p><br> <p>The Palm offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Construction Director is to lead the effort to manage and control the delivery of the infrastructure activities of the Contractor and Specialist Subcontractors throughout the construction phase of the project and monitor the performance of the Construction supervision Consultant with regard to inspection and sign off of the works completed by Contractor and interfere where issues arise to ensure a suitable conclusion.</p><br><br><p>Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at www.hillintl.com.</p><br><p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p><br><p>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at www.gisiconsulting.com.</p><br><p><b>Hill International is an Equal Opportunity Employer/Veteran/Disabled</b><br><u>Note</u>: <i>This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</i></p><br><br>Responsibilities:<br><ul><li>Monitor the Infrastructure works throughout the construction process.</li><li>Monitor the performance of the Supervision Consultant and Contractor.</li><li>Verify the reported progress in the various status reports with regard to Infrastructure activities.</li><li>Monitor the technical submittal and approval process.</li><li>Identify improvements that can be achieved with regard to sequencing and progress on the project by all parties during construction.</li><li>Monitor Inspection process and identify improvements where possible.</li><li>Monitor QHSE performance and identify and address deviations of performance.</li><li>Coordinate and manage the relationship with the local authorities.</li><li>Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International, and ensures continued compliance with these requirements while employed by Hill.</li><li>Perform other duties as assigned by the line manager/supervisor.</li></ul><br>Qualifications:<br><ul><li>Bachelor's degree preferably in Civil engineering.</li><li>Minimum 20 years’ experience in Construction of Infrastructure projects, with extensive experience in dealing with local authorities in Abu Dhabi (minimum 5 years).</li><li>Experience dealing with subcontracts and subcontractors.</li><li>Have a proven track record as a Construction Manager on any related projects with large MEP Infrastructure scopes.</li><li>Required to have a strong technical background in MEP projects and should have at least 2 full life cycle project experience working on a Project Management team.</li><li>Management of Inspections, Mockups, Prototypes, samples, and quality benchmarking.</li><li>Progressive verification of the works to Contract specifications, Drawings, and approved mock-ups.</li><li>Management of construction submittal and RFI review and responses process.</li><li>Review Main Contractors reports (daily / weekly/ monthly), technical and Progress.</li><li>Proposing a method of construction to support the Main Contractor.</li><li>Familiar will local authority's requirements and procedures.</li><li>Background working on commercial, residential and/or industrial construction projects with big landscaping areas.</li></ul> </div>
About the Role We are seeking an experienced HR Manager only from (Event Management/Facility Management companies only) to lead end-to-end human resources, blue-collar workforce management, payroll, employee operations, and HR administration for a large and diverse workforce in Dubai. The ideal candidate will have strong hands-on experience managing blue-collar recruitment and manpower operations, preferably within facility management, catering, hospitality, events, contracting, or other manpower-intensive industries. The role requires strong knowledge of UAE labour practices, workforce mobilization, payroll, employee relations, accommodation, transportation, compliance, and operational HR.<br>Location: Dubai, UAEExperience: 10–18 Years Industry: Facility Management / Catering / Hospitality / Events / Contract Staffing / Workforce Services Employment Type: Full-Time Role Level: Senior Manager / Head of HR<br>Responsibilities<br>1. Blue-Collar Recruitment & Manpower Planning Lead end-to-end recruitment for blue-collar and frontline positions, including cleaners, housekeeping staff, technicians, drivers, security/support staff, catering staff, waiters, kitchen staff, helpers, supervisors, and other operational roles. Develop manpower plans based on contracts, project requirements, seasonal demand, and operational forecasts. Manage high-volume recruitment, screening, interviews, selection, offer management, onboarding, and deployment. Coordinate with recruitment agencies, overseas manpower suppliers, and internal operations teams. Ensure timely mobilization and replacement of manpower to meet business requirements. Maintain talent pipelines for critical and high-volume positions. Monitor recruitment cost, time-to-hire, joining ratios, attrition, and manpower availability.<br>2. Payroll & Compensation Oversee accurate and timely monthly payroll processing for blue-collar and staff employees. Manage attendance, timesheets, overtime, deductions, allowances, leave, and other payroll inputs. Coordinate with Finance for payroll processing, salary disbursement, and reconciliation. Ensure compliance with UAE wage and employment requirements, including WPS-related payroll processes. Resolve salary, attendance, overtime, and deduction-related employee queries. Establish payroll controls to minimize errors, leakages, and compliance risks.<br>3. HR Operations & Employee Lifecycle Manage the complete employee lifecycle from joining to exit. Oversee onboarding, documentation, induction, probation, confirmation, transfers, promotions, leave, disciplinary actions, and final settlement. Maintain accurate employee records and HR databases. Develop and implement HR policies, SOPs, forms, and operational processes. Ensure proper documentation and timely renewal of employee-related records. Monitor employee engagement, absenteeism, productivity, and retention.<br>4. UAE Labour & Compliance Ensure HR practices comply with applicable UAE labour laws, employment regulations, immigration requirements, and company policies. Coordinate with relevant authorities and PRO/administration teams for visas, work permits, Emirates ID, medical requirements, and other employee documentation. Ensure compliance relating to employee contracts, working hours, leave, overtime, disciplinary procedures, and separation. Maintain HR records and documentation required for audits and inspections. Stay updated on changes in UAE employment and labour regulations.<br> 5. Facility Management HRProvide HR support to facility management operations and multiple client sites. Manage workforce deployment across sites and projects. Work closely with Operations Managers, Site Managers, Supervisors, and Project Heads on manpower requirements. Handle mobilization and demobilization of employees for new and completed contracts. Monitor site-level attendance, manpower shortages, absenteeism, and employee grievances. Support client requirements related to manpower and HR documentation.<br>6. Catering & Hospitality Workforce Manage recruitment and HR operations for catering and hospitality employees. Support staffing requirements for kitchens, central production units, restaurants, cafeterias, banquets, and catering contracts. Plan manpower for peak seasons, large contracts, and special assignments. Coordinate employee accommodation, transportation, meals, uniforms, and welfare requirements where applicable.<br>7. Events & Temporary Workforce Manage manpower requirements for exhibitions, conferences, weddings, corporate events, festivals, and other temporary assignments. Coordinate rapid hiring and deployment of temporary/contract employees. Develop manpower rosters and deployment schedules in coordination with Operations. Ensure employees are properly briefed, documented, trained, and deployed before events.<br>8. Employee Relations & Grievance Management Act as a point of contact for employee concerns and workplace grievances. Handle disciplinary cases, misconduct, absenteeism, performance issues, and employee complaints. Conduct investigations and recommend appropriate corrective actions. Promote positive employee relations and workforce engagement. Reduce employee turnover through effective engagement and retention initiatives.<br>9. Accommodation, Transportation & Welfare Oversee HR-related aspects of employee accommodation and transportation. Ensure workforce welfare standards are maintained. Coordinate with administration and operations regarding accommodation capacity, transfers, transport schedules, and employee welfare issues. Conduct periodic workforce welfare checks and address concerns promptly.<br>10. HR MIS & Analytics Prepare and present HR dashboards and management reports covering:Headcount and manpower deployment Recruitment and joining status Attrition and retention Absenteeism Payroll Overtime Leave<br>Immediate joiners preferred.<br>If interested please share your resumes to hemapriya.s@stancosolutions.com
DXC Technology | United Arab Emirates | On-site<br>DXC Technology is seeking an experienced Program Manager to manage the successful delivery of a large-scale, complex technology transformation program in the UAE.<br>The successful candidate will be responsible for coordinating multiple interconnected projects and workstreams, ensuring effective governance, managing risks and dependencies, overseeing resources and vendors, and driving delivery against agreed scope, schedule, budget, quality, and business objectives.<br>This role requires a highly experienced technology program professional who can combine hands-on delivery management with strong stakeholder engagement, governance, commercial awareness, and leadership.<br>Key Responsibilities Program Delivery & Execution Manage the end-to-end execution of a complex technology transformation program. Translate program objectives and strategy into detailed delivery plans, milestones, priorities, and measurable outcomes. Coordinate multiple projects, workstreams, project managers, technical teams, vendors, and delivery partners. Ensure delivery against agreed scope, schedule, budget, quality, and contractual commitments. Track milestones, deliverables, dependencies, critical paths, and resource requirements. Identify delivery challenges early and drive corrective and recovery actions where required. Maintain strong execution discipline across all program workstreams. Program Governance & Reporting Implement and maintain effective program governance, controls, reporting, and escalation mechanisms. Track program performance against KPIs, milestones, financial targets, risks, and dependencies. Maintain accurate program plans, RAID logs, action trackers, decision logs, and governance documentation. Prepare regular program status reports and executive-level presentations. Support Steering Committee and senior leadership meetings with clear reporting on progress, risks, decisions, and required actions. Ensure appropriate escalation of critical issues and dependencies. Stakeholder Management Build and maintain effective relationships with senior stakeholders, internal teams, partners, and vendors. Act as a key point of coordination between business, technology, delivery, and management teams. Facilitate program meetings, workshops, governance forums, and delivery reviews. Manage stakeholder expectations and ensure clear, consistent, and transparent communication. Drive alignment and timely decision-making across multiple stakeholder groups. Financial & Resource Management Manage program budgets, forecasts, resource plans, and financial performance. Monitor actual spend against approved budgets and forecasts. Support effective resource allocation and utilization across projects and workstreams. Identify potential financial risks and opportunities for cost optimization. Work closely with commercial, finance, delivery, and leadership teams to maintain financial control. Risk, Issues & Dependencies Proactively identify, assess, track, and mitigate program risks and issues. Manage dependencies across projects, workstreams, vendors, and technology teams. Establish clear ownership and resolution plans for critical risks and issues. Escalate significant delivery concerns in a timely manner. Drive corrective actions and recovery plans when delivery deviates from agreed targets. Vendor & Partner Management Coordinate delivery across multiple vendors, technology partners, and internal teams. Monitor vendor performance against agreed deliverables, milestones, and service commitments. Facilitate resolution of cross-vendor dependencies and delivery issues. Ensure effective collaboration across the broader program ecosystem. Quality & Continuous Improvement Ensure adherence to established program management methodologies, governance standards, security requirements, and quality controls. Monitor delivery quality and ensure appropriate corrective actions are implemented. Identify opportunities to improve program processes, reporting, governance, and delivery effectiveness. Support operational readiness, transition, and handover into BAU operations.<br>Required Experience Bachelor’s degree in Business, Information Technology, Engineering, Computer Science, or a related discipline.10+ years of project/program management experience, including significant experience managing complex technology programs. Demonstrated experience managing large-scale technology or digital transformation programs involving multiple projects and workstreams. Strong experience coordinating project managers, technical teams, vendors, partners, and cross-functional stakeholders. Proven experience managing program schedules, budgets, resources, risks, issues, and dependencies. Strong understanding of program governance, PMO frameworks, RAID management, change control, and executive reporting. Experience working within complex multi-vendor and systems integration environments. Demonstrated experience engaging with senior management and executive stakeholders. Strong financial and commercial awareness. Excellent communication, leadership, negotiation, facilitation, and problem-solving capabilities.<br>Preferred Experience Previous experience delivering major technology programs in the UAE or wider GCC region. Experience across systems integration, infrastructure, cloud, applications, cybersecurity, digital transformation, or IT modernization programs. Experience working within large-scale, complex, highly governed enterprise environments. Experience managing programs requiring a high level of governance, security, confidentiality, and delivery control. Recognized program/project management certification such as PMP, PgMP, MSP, PRINCE2, SAFe, or Agile. Postgraduate qualification is advantageous.<br>What We Are Looking For We are looking for a hands-on Program Manager who can take ownership of complex delivery and maintain control across multiple moving parts. The successful candidate should be equally comfortable managing detailed program plans, risks, dependencies, resources, and vendors while communicating effectively with senior stakeholders and leadership. The ideal candidate will demonstrate strong ownership, structured execution, resilience, commercial awareness, and the ability to bring multiple teams together to achieve complex transformation objectives.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>The Customer Success Manage</b>r is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. This role ensures that customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends and usage patterns, and implementing strategies to boost product engagement and satisfaction. Regular check-ins and quarterly reviews are conducted to align with customer goals, while collaboration with sales identifies retention and expansion opportunities. This role also serves as a customer advocate, gathering feedback to influence product development, and partners with internal teams to align customer success with broader business objectives. Success is measured by metrics such as time to first value, customer health scores, and adoption rates of new features.</p><br><br><br><p><b>Job Description</b></p><br><br><p><b><span>Customer Success Manager, AI & Legal Solutions (Middle East & Africa)</span></b></p><br><br><p><span><span>Ready to turn trusted professional-grade AI products into real, measurable outcomes for legal customers across the Middle East and Africa?</span></span></p><br><br><p><span><span>Thomson Reuters are hiring a Customer Success Manager to own outcomes for a portfolio of customers across the Middle East and Africa using AI solutions, translating business goals into measurable success plans, driving adoption from first value to scaled rollout, and building executive-level relationships that make renewals and expansion a natural next step. </span><span>You'll</span><span> combine consultative customer leadership, strong project management, and data-driven execution to embed AI into real legal workflows across markets including the UAE, Saudi Arabia, Qatar, Egypt, South Africa, and Kenya. This role will be based in Dubai, United Arab Emirates.</span></span></p><br><br><br><p><b>Key Responsibilities</b></p><br><br><p><span><span>In this opportunity as Customer Success Manager, AI & Legal Solutions (Middle East & Africa), you will:</span></span></p><br><br><ul><li><p><span><span>Build and </span><span>maintain</span><span> multi-threaded relationships across legal, innovation, KM, IT, and leadership; develop champions and align executive stakeholders on measurable outcomes.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Lead onboarding and implementation end-to-end (entitlements, training, rollout planning), then drive ongoing adoption by embedding </span><span>CoCounsel</span><span> into priority legal workflows and practice group routines.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proactively </span><span>identify</span><span>, </span><span>validate</span><span>, and scale new use cases; quantify and communicate ROI through agreed success metrics and QBR-style business reviews.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Manage a portfolio spanning international and regional law firms and corporate legal departments across the Middle East and Africa, tailoring adoption approaches to local practice areas, content sets, and regulatory expectations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Work effectively across multiple countries, cultures, and time zones, adapting engagement to markets at </span><span>different stages</span><span> of legal technology maturity.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate with third-party implementation partners and resellers </span><span>operating</span><span> in the region to protect delivery quality, timelines, and the customer experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Capture and communicate voice of the customer to relevant TR functions including leadership, strategy, sales, proposition, presales, customer success, </span><span>marketing</span><span> and product teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support targeted deals by supporting Proofs of Concept and </span><span>facilitated</span><span> trials.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate cross-functional resolution and </span><span>maintain</span><span> proactive communication, timelines, and risk mitigation plans.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare and deliver project presentations and project status reports to prospects and clients.</span></span></p><br><br></li></ul><br><p><b><span>What </span><span>you'll</span><span> own (Outcomes)</span></b></p><br><br><ul><li><p><b><span>Value realisation:</span></b><span><span> define success outcomes with each customer, build success plans, and deliver measurable impact (time saved, workflow adoption, matter coverage, user activation).</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Adoption at scale:</span></b><span><span> drive end-user enablement and “day-to-day” usage through role-based training, champions, and repeatable adoption plays.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Customer health & renewal readiness:</span></b><span><span> monitor product usage and sentiment, </span><span>identify</span><span> risks early, and execute recovery plans to protect retention.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Expansion signal creation:</span></b><span><span> uncover new use cases, broaden stakeholder alignment, and partner with Sales to progress expansions.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Voice-of-customer:</span></b><span><span> turn customer insights into actionable feedback for Product, Proposition, and GTM teams.</span></span></p><br><br></li></ul><br><br><p><span><span>You're</span><span> a proactive, metrics-driven Customer Success Manager who can </span><span>operate</span><span> credibly with senior legal stakeholders and confidently drive change inside complex organisations. You blend consultative relationship management with structured execution, turning onboarding into adoption, and adoption into measurable outcomes, retention, and growth. </span><span>You're</span><span> comfortable working across markets at </span><span>different stages</span><span> of maturity. </span><span>You're</span><span> a fit for the role of Customer Success Manager, AI & Legal Solutions (Middle East & Africa) if you have the following qualifications</span><span>.</span></span></p><br><br><p><span><b><span>Required qualifications</span></b><span>:</span></span></p><br><br><ul><li><p><span><span>4+ years in Customer Success / Account Management / Implementation in B2B SaaS (or comparable client-facing role), owning onboarding, adoption, and retention outcomes.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience supporting legal </span><span>customers, or</span><span> working within a legal or regulated professional services environment (law firm, in-house legal team, legal operations, knowledge management, practice innovation, or legal technology).</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Demonstrated ownership of the customer lifecycle: onboarding, success planning, and retention management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Cross-functional collaboration and stakeholder engagement, including with channel and implementation partners.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Product/technical aptitude: ability to quickly learn AI platforms, translate business goals into use cases, and triage common issues before handoff.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Fluent written and spoken English.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Willingness to travel regularly across the Middle East and Africa.</span></span></p><br><br></li></ul><br><p><span><span><b>Preferred qualifications</b>:</span></span></p><br><br><ul><li><p><span><span>Legal qualification (e.g., law degree) and/or 3+ years practising in a law firm or in-house legal team.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Practice innovation, knowledge management, or legal operations experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Hands-on experience with legal software or AI-enabled legal solutions.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience </span><span>operating</span><span> across the Middle East and Africa, or in comparable emerging and high-growth markets, with a working understanding of local legal markets, regulatory environments, and buying cycles.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Arabic or French language skills.</span></span></p><br><br></li></ul><br><p><span>#LI-KL1</span></p><br><br><br><p><b>What’s in it For You?</b></p><br><br><ul><li><p><b><span>Hybrid Work Model: </span></b><span>We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.</span></p><br><br></li><li><p><span><b>Flexibility & Work-Life Balance:</b> </span><span>Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.</span></p><br><br></li><li><p><span><b>Career Development and Growth:</b> </span><span>By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.</span></p><br><br></li><li><p><b><span>Industry Competitive Benefits:</span></b><span> We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.</span></p><br><br></li><li><p><span><b>Culture:</b> </span><span>Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.</span></p><br><br></li><li><p><b><span>Social Impact:</span></b><span> Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.</span></p><br><br></li><li><p><span><b>Making a Real-World Impact:</b> We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.</span></p><br><br></li></ul><br><br><br><br><br><br><p><b>About Us</b></p><br><br><br><p>Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.</p><br><br><br><p>We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.</p><br><br><br><p>As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.</p><br><br><br><p>We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation <span><u>here</u></span>.</p><br><br><br><p>Learn more on how to protect yourself from fraudulent job postings <span><u>here</u></span>.</p><br><br><br><p>More information about Thomson Reuters can be found on <span><u>thomsonreuters.com.</u></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Key Responsibilities</b> <br></span><p><span><strong>Strategy</strong></span><br><span>• Strategies for Revenue generation and business development</span><br><span>• Business objectives and goals </span><br><span>• Drive the Digital Agenda</span></p><br><br>
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<p><span><strong>Acquisition & Sales Management</strong></span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process. </span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br> <br><p><span><span><strong>Customer Relationship Building</strong></span></span><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br>
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<p><span><span><strong>Processes</strong></span></span><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></p><br><br> <br><p><span><strong><span>People & Talent</span> </strong></span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably</span><br><span> skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br>
<p><br><span><span><strong>Risk Management</strong></span></span><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><span><span><strong>Governance </strong></span></span><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br>
<p><br><span><span><strong>Regulatory & Business Conduct</strong> </span></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across </span><br><span> Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br> <br><p><span><span><strong>Key stakeholders</strong></span></span><br><span><span><strong>Internal:</strong></span></span><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span></p><br><br>
<p><br><span><span><strong>External</strong></span>:</span><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
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<p><span><span><strong>Other Responsibilities</strong></span></span><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience </span></p><br><br><b>Qualifications</b> <br><p><br><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning. </span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
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