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Learning & Development Specialist - Digital & Operations| Retail | Corporate | UAE
Education & Training
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<p><b>Overview Of The Role:</b></p><p>The Learning & Development Specialist will bring learning to life through engaging digital content, creative campaigns, and compelling presentations. The role will manage learning operations, and ensure a seamless learner experience while driving engagement across the business.The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency. The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes. The role involves balancing strategic planning with operational execution, supporting mandatory and compliance requirements, behavioral development, and contributing to regional learning initiatives.</p><p><br></p><p><b>What You Will Do:</b></p><p>Learning Planning & SLA Delivery</p><ul><li>Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</li><li>Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</li><li>Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.</li></ul><p>Training Deployment & Coordination</p><ul><li>Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.</li><li>Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</li><li>Maintain an active pool of facilitators and buddies.</li></ul><p>Learning Experience & Engagement</p><ul><li>Drive learning engagement through campaigns, communication, and social learning initiatives.</li><li>Promote a strong learning culture aligned with IKEA values and ways of working.</li><li>Execute engagement campaigns successfully and achieve high learning participation and completion rates.</li></ul><p>Monitoring, Reporting & Quality Assurance</p><ul><li>Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</li><li>Ensure accuracy, compliance, and timely reporting in line with SLA standards.</li><li>Deliver monthly learning dashboards on time and achieve certification and compliance targets.</li></ul><p>Stakeholder Partnership</p><ul><li>Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.</li><li>Support managers in enabling development, performance cycles, and individual development plans (IDPs).</li><li>Ensure manager satisfaction and successful learning enablement during key people cycles.</li></ul><p>Continuous Improvement & Regional & Retail Division Contribution</p><ul><li>Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.</li><li>Share insights, best practices, and learning outcomes with regional stakeholders.</li><li>Participate actively in regional learning initiatives and ensure effective communication of best practices</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.</li><li>Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.</li><li>Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.</li><li>Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.</li><li>1-3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.</li><li>Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.</li><li>Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.</li></ul><p><br></p></div>
Job Description<br><br>At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.<br><br>This Position Reports To<br><br>Automation Engineering Manager<br><br>__<br><br>In this role, you will have the opportunity to act as the technical lead for all engineering activities in assignments. Each day, you will ensure the activities related to all engineering disciplines within the project are executed in an efficient and cost-effective manner. You will also showcase your expertise by acting as a design authority for a particular engineering discipline and completing the corresponding engineering assignments.<br><br>You will serve as the technical lead for engineering activities in assignments classified as low to medium engineering complexity, with expertise in Process Control and/or Safety Systems, or Power Management Systems (PMS), or Substation Control and Monitoring Systems (SCMS) using ABB 800x A, Symphony Plus (S+), and/or other ABB Control Systems. You will ensure project execution meets contractual specifications, quality standards, and safety requirements. In addition to delivering excellent customer service, you will collaborate closely with customers and ABB teams to identify and pursue new service business opportunities.<br><br>The work model for the role is: onsite<br><br>This role is reporting to the Automation Engineering Manager in Abu Dhabi, UAE. Main stakeholders are customers, contractors, suppliers, project managers, and engineering colleagues within ABB.<br><br>Key Responsibilities<br><br>Acting as the technical lead and design authority, evaluating and applying standard techniques to ensure engineering deliverables conform to safety and quality requirements Applying design thinking or design for excellence concepts in projects, including modelling, prototyping, simulation, and calculations Coaching the project engineers and designers on the translation of conceptual designs to engineering documentation, including modelling, prototyping, and calculations Leading, supervising, and coordinating teams (less than 10 members) in all engineering disciplines (both in-house and outsourced) on projects Interacting with customers, contractors, and suppliers to resolve technical issues and ensure delivery meets contractual obligations and enhances customer satisfaction Creating work plans and cost estimates in collaboration with Project Managers, ensuring timely and cost-effective project execution using standard tools and processes Collaborating on project installation, commissioning, and site activities, to clarify potential issues or provide solutions to rectify the engineering errors Performing complex field service tasks, identifying technical problems, and providing recommendations to improve system and operational performance Utilizing deep knowledge of ABB products (especially ABB INFI90/Harmony, Symphony Plus) to act as a focal point for customer support and contribute to service business development<br><br>Qualifications:<br><br>You are highly skilled in ABB 800x A/Symphony Plus (S+), PMS/SCMS or ICSS/DCS systems and have experience working with automation solutions in the Oil & Gas and/or Power & Water sectors You are proficient in interface configuration using industrial protocols like Modbus, Profibus, OPC, IEC 61850, IEC 101/104, between ABB automation systems and third-party systems or field devices as applicable You have over 5 years of experience in the automation field, working as a DCS/ICSS or PMS/SCMS Engineer with ABB control systems and industrial communication protocols Possess an enhanced knowledge of ABB 800x A with AC 800M, Symphony Plus, and industrial networking and cybersecurity solutions for control systems You are passionate about customer collaboration and problem solving, and have good communication skills Degree in Engineering with demonstrated expertise in automation systems and process applications across the Oil & Gas and/or Power & Water industries You are at ease communicating in English with internal teams, customers, and external stakeholders You are engaged in engineering design, configuration, and integration of ABB PMS/SCMS/ICSS solutions in both onshore and offshore project environments You enjoy working with IED engineering tools and ABB libraries such as PPM with Load Shedding and Load Sharing applications (for PMS/SCMS engineer)<br><br>What's in it for you?<br><br>We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates an impact you can see and feel, every day.<br><br>Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.<br><br>Run What Runs the World.<br><br>#ABBCareers<br><br>#Runwith ABB<br><br>#Runwhatrunstheworld<br><br>Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.<br><br>Ready to make an impact?<br><br>Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: https://social.abb/website Job Function: Engineering Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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<p><b>Overview Of The Role:</b></p><p>The Learning & Development Specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the Learning Service Level Agreement (SLA). The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency. The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes. The role involves balancing strategic planning with operational execution, supporting mandatory and compliance requirements, behavioral development, and contributing to regional learning initiatives.</p><p><br></p><p><b>What You Will Do:</b></p><p>Learning Planning & SLA Delivery</p><ul><li>Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</li><li>Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</li><li>Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.</li></ul><p>Training Deployment & Coordination</p><ul><li>Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.</li><li>Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</li><li>Maintain an active pool of facilitators and buddies.</li></ul><p>Learning Experience & Engagement</p><ul><li>Drive learning engagement through campaigns, communication, and social learning initiatives.</li><li>Promote a strong learning culture aligned with IKEA values and ways of working.</li><li>Execute engagement campaigns successfully and achieve high learning participation and completion rates.</li></ul><p>Monitoring, Reporting & Quality Assurance</p><ul><li>Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</li><li>Ensure accuracy, compliance, and timely reporting in line with SLA standards.</li><li>Deliver monthly learning dashboards on time and achieve certification and compliance targets.</li></ul><p>Stakeholder Partnership</p><ul><li>Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.</li><li>Support managers in enabling development, performance cycles, and individual development plans (IDPs).</li><li>Ensure manager satisfaction and successful learning enablement during key people cycles.</li></ul><p>Continuous Improvement & Regional & Retail Division Contribution</p><ul><li>Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.</li><li>Share insights, best practices, and learning outcomes with regional stakeholders.</li><li>Participate actively in regional learning initiatives and ensure effective communication of best practices.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.</li><li>Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.</li><li>Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.</li><li>Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.</li><li>1-3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.</li><li>Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.</li><li>Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.</li></ul><p><br></p></div>
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<br>Company Description<br><br><p>SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.</p><br><p>Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.</p><br><p>A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.</p><br><br>Job Description<br><br><p>• Clean and service bedrooms, bathrooms and associated areas to the standard of hygiene and cleanliness required by the hotel.<br>• Re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly.<br>• Record all serviced rooms on worksheet, report and record any rooms that cannot be serviced<br>• Ensure that all VIP gifts are replenished daily.<br>• Assist Floor Supervisors in ensuring that guest room flowers and plants are watered and replenished as required.<br>• Dispose of all rubbish and dirty linen correctly.<br>• Ensure that all materials are used and stored correctly. Ensure that all equipment is maintained in a serviceable condition and report faults immediately.<br>• Create and maintain a personal respectful rapport with all guests. Deal with their requirements and enquiries. Handle guest complaints promptly and with thorough follow up, referring to others when necessary.<br>• Follow key signing procedures and take responsibility for assigned keys.<br>• Hand in all lost property to Director of Housekeeping or Manager in charge immediately and follow hotel policies and procedures.<br>• Assist in stocktaking as required.<br>• Assist in special cleaning projects as required.<br>• Ensure that the hotel linen is treated correctly in accordance with the Housekeeping standards.<br>• Ensure that all guest property is handled in an efficient and correct manner.<br>• Report any damage to bedding, curtains, blinds and soft furnishings to the Floor Supervisor.<br>• Report to the Floor Supervisor any room that does not require service - “Do Not Disturb” or double locked.<br>• Report any shortage of linen, supplies or equipment to the Floor Supervisor.<br>• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.</p><br><br>Qualifications<br><br><p>• Proven experience as a Housekeeping Attendant in 4/5 star hotel environment.<br>• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel<br>• Enter and locate work related information using computers and/or point of sale systems<br>• Possess a gracious, friendly, and fun demeanor<br>• Ability to multitask, work in a fast paced environment and have a high level attention to detail<br>• Strong verbal and written communication skills in English<br>• Maintain positive and productive working relationships with other employees and departments<br>• Ability to work independently and to partner with others to promote an environment of teamwork</p><br> </div>
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<span>Responsible for the implementation and delivery of age appropriate patient care congruent with the mission, vision and values of the Organization. R</span><span>esponsible for ensuring nursing staff adhere to the Professional Code of Conduct and Scope of Practice of the regulatory body. Manages clinical and operational activities and ensure the provision of optimum clinical care, customer satisfaction and patient safety. Leads the Nurses Leadership Team and is responsible for the overall service delivery.</span> <br> <br>Responsibilities:<br> <span><strong>Key Responsibilities of the role</strong></span> <span><strong>Corresponding Key Activities performed by the role</strong></span> <br> <span><strong>Liaising with Nursing Senior Leadership</strong></span> <p><span>Working with the senior nursing leadership to ensure efficient healthcare delivery</span></p><br> <p><span>Act as focal point for all healthcare issues related to nursing</span></p><br> <p><span>Participate in budget preparations and budget control for respective nursing unit/ward</span></p><br> <p><span>Provide senior nursing leadership with clinical and administrative reports </span></p><br> <p><span>Supports and works in partnership with nursing executive in setting the strategic direction for the nursing/midwifery department</span></p><br> <br> <span><strong>Leadership</strong></span> <p><span>Takes a lead role in coordinating hospital services during their shift.</span></p><br> <p><span>Supports an environment that allows staff to acquire skills, identify and develop new ideas that ensures commitment to the organizational goals.</span></p><br> <p><span>Addresses the immediate legal and ethical dilemmas in a professional, collaborative manner and refers to the relevant person for action.</span></p><br> <p><span>Participates in the recruitment process when necessary.</span></p><br> <p><span>Takes a lead role in managing disasters, codes, and incidents as per the Organization’s policy and procedures.</span></p><br> <p><span>Provides leadership in critical thinking, conflict management and problem solving.</span></p><br> <p><span>Provides leadership in support of evidence-based practice, quality initiatives and promotion of a healthy workplace environment.</span></p><br> <p><span>Maintains appropriate contact with the organizations nursing executive/administrator “on call” providing timely and accurate information.</span></p><br> <p><span>Monitors and evaluates appropriate utilization of staff in collaboration with the nursing team.</span></p><br> <p><span>Responsible to ensure that bed allocation and staff skill mix is appropriate for patient condition</span></p><br> <p><span>Collaborates with personnel from non-nursing department/disciplines regarding issues that may negatively impact patient care; facilitate solutions as needed</span></p><br> <p><span>Participates in committees, task forces that are interdisciplinary or interdepartmental; may be required to chair, co-chair or lead such groups. </span></p><br> <p><span>Acts as a change agent for the organization.</span></p><br> <br> <span><strong>Management of Clinical Practice</strong></span> <p><span>Facilitates effective patient flow utilizing bed capacity and staffing resources appropriately.</span></p><br> <p><span>Monitors and reviews staff skill mix and in accordance with patient acuity uses available information to align staffing and workload.</span></p><br> <p><span>Builds relationships with staff, peers and colleagues to support interdisciplinary and interdepartmental planning, aimed at improving patient outcomes.</span></p><br> <p><span>Promotes continuity of care that is patient centered, outcome oriented and focused towards discharge planning.</span></p><br> <p><span>Ensures that quality standards of nursing documentation are maintained according to organisational policy.</span></p><br> <p><span>Perform hospital rounds to assess, identify problems, determine solutions and guide teams in clinical and operational management of services.</span></p><br> <br> <span><strong>Communication</strong></span> <p><span>Liaises effectively with other health care providers both internal and external to the organization.</span></p><br> <p><span>Maintains confidentiality and security of patient, family, and organization information in accordance with the confidentiality policy</span></p><br> <p><span>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</span></p><br> <p><span>Communicates with all unit(s) /departments as appropriate, to maximize efficiency and to expedite the admission, transfer and discharge process.</span></p><br> <p><span>Uses information technology to access, transmit and produce information as necessary. </span></p><br> <br> <span><strong>Performance Improvement/Risk Management</strong></span> <p><span>Supports a culture of performance improvement.</span></p><br> <p><span>Monitors and evaluates the quality of nursing care provided.</span></p><br> <p><span>Actively participates in accreditation activities.</span></p><br> <p><span>Undertakes patient and environmental risk assessments and documents corrective action to improve patient outcomes as required.</span></p><br> <p><span>Audits compliance with organisational documentation standards.</span></p><br> <p><span>Supports and participates in ongoing educational and research programs within the Nursing Department and the organization.</span></p><br> <p><span>Supports and participates in the implementation of evidence based practice to promote clinical knowledge and a research based clinical practice environment.</span></p><br> <p><span>Monitors and supports the organisational Key Performance Indicators and Clinical Indicators and reinforces corrective action to improve clinical service.</span></p><br> <p><span>Responsible for the coordination, monitoring, and reporting of incidents occurring within the organization after business hours facilitating corrective or preventative action as required. </span></p><br> <p><span>Responsible for minimizing exposure to incidents of infection/cross infection of patients, staff, visitors and the general public. Ensures staff adheres to the infection control policies and procedures of the organization</span></p><br> <p><span>Monitors compliance with International and HAAD Patient Safety Goals</span></p><br> <p><span>Reports on nursing department activity e.g. sick leave and occupancy rates</span></p><br> <br> <span><strong>Education</strong></span> <p><span>Support the staff to provide a suitable environment for patient and family learning </span></p><br> <p><span>Is a clinical/administrative resource</span></p><br> <p><span>Engages in health promotion activities in the organization and community </span></p><br> <br> <span><strong>Professional Responsibilities</strong></span> <p><span>Identifies and utilizes various mechanisms to assist in development of managerial and leadership skills.</span></p><br> <p><span>Utilizes internal educational resources and external agencies to assist with development of managerial competencies.</span></p><br> <p><span>Develops and achieves annual performance criteria/goals in conjunction with the Line Manager.</span></p><br> <p><span>Attends and participates in the orientation and other hospital based programs as agreed with the Line Manager.</span></p><br> <p><span>Maintains and updates own professional development through relevant educational activities.</span></p><br> <p><span>Maintains and updates a professional portfolio.</span></p><br> <p><span>Initiates action and reports to the appropriate manager, when staff behavior and/or performance does not meet professional standards.</span></p><br> <p><span>Effective and efficient utilization of human resources, consumables and equipment<i>.</i></span></p><br> <br> <span><strong>General</strong></span> <p><span>This job description is not definitive and following periodic review may be subject to change.</span></p><br> <p><span>The nursing/midwife supervisor will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</span></p><br> <p><span>The nursing /midwife supervisor will be expected to ensure compliance with the requirement of the Health and Safety regulations of the organization.</span></p><br> <p><span>Upholds the organization customer service standards at all times.</span></p><br> <br> <br>Qualifications:<br> <span><strong>Qualifications</strong></span> <p><span><strong>Required:</strong></span></p><br> <p><span>Required:</span></p><br> <p><span>* Bachelor of Science degree in nursing or equivalent qualification of NLT</span></p><br> <p><span>3 years study duration from accredited program;</span></p><br> <p><span>* AND Valid/Current national license.</span></p><br> <p><span>* AND BLS</span></p><br> <p><span><strong>Desired:</strong></span></p><br> <p><span>Certificate of post graduate diploma in nursing or Healthcare or</span></p><br> <p><span>management or administration field</span></p><br> <p><span>* International accreditation experience.</span></p><br> <br> <span><strong>Experience Required in addition to the Qualifications mentioned above (Relevant to the Job)</strong></span> <p><span><strong>Required: </strong></span></p><br> <p><span>*</span><span>NLT 6 years clinical experience in an appropriate &</span></p><br> <p><span>relevant healthcare settings post qualification and</span></p><br> <p><span>* NLT2 year in Senior Charge Nurse (S. C.N.) position, OR</span></p><br> <p><span>NLT 3 years in a Charge Nurse Position.</span></p><br> <br> </div>
About the Role<br>The job holder is responsible for performing internal audits in line with the annual audit plan, with a focus on GCC operations. The role involves reviewing operational and financial processes to assess efficiency, minimize risks, and ensure effective internal controls are maintained, as well as following up on agreed control recommendations.<br>Responsibilities<br>Complete assigned audits within the agreed timeline and budgeted hours, achieving the coverage targets set in the approved annual audit plan Prepare audit programs, conduct fieldwork, and document work papers in accordance with the department's methodology and professional auditing standards. Evaluate the adequacy and effectiveness of internal controls, governance, and risk management processes, and identify control gaps, inefficiencies, and areas of potential loss or fraud. Perform detailed testing of transactions, reconciliations, inventory, and process controls relevant to the business. Analyse root causes of findings and develop practical, value-adding recommendations to strengthen controls and improve efficiency. Discuss observations with auditees, obtain management responses, and draft clear, concise audit reports for review by the Manager. Follow up on the implementation status of agreed audit recommendations and report on outstanding actions. Assist in special reviews, investigations, and management-requested (need-based) assignments as required. Support the annual audit planning process. Maintain confidentiality and always uphold professional ethics and independence.<br>Qualifications and Skills Requirement<br>Chartered Accountant (CA) qualification.3–5 years of post-qualification experience in internal/external audit, preferably within retail, jewellery businesses. Experience auditing across GCC countries is an advantage. Additional certifications such as CIA or CISA would be a plus.
The Corporate Ambassador is responsible for delivering a high standard of customer service to walk-in and other clients by providing professional,empathetic, and personalized support throughout the customer journey. The role involves resolving customer inquiries and complaints efficiently,maintaining accurate records, verifying application documentation, and contributing to the achievement of individual and departmentalperformance KPIs.<br>KEY RESPONSIBILITIESGreet and assist walk-in clients Consistently work towards achieving individual and departmental KPIs and performance objectives on a monthly basis. Deliver a high standard of customer service with professionalism and empathy, offering personalized support tailored to each client's unique needs from initial contact through to resolution. Collaborate closely with internal teams to ensure smooth communication and a seamless customer service experience. Use the company’s CRM system to efficiently receive, log, assess, analyze, and resolve customer inquiries, issues, and complaints in line with company policies. Managing and resolving customer service queries efficiently and within the required timeframe, through all available communication channels, while ensuring a high level of customer satisfaction. Take ownership of customer concerns by resolving issues promptly and exceeding customer expectations through proactive problem-solving. Maintain an in-depth knowledge of the company’s departments, products, and services to provide accurate and reliable information to clients. Verify all documentation for accuracy and completeness across application processes—including new, renewal, and cancellation applications. Perform other tasks as directed by the line manager/team leader as needed.<br>QUALIFICATIONS, EXPERIENCE, SKILLS & COMPETENCIESBachelor’s degree or equivalent3+ years in a similar operational role Fluency in Arabic Excellent communicate skills with clients, colleagues, and other stakeholders. Strong problem-solving capability. Result oriented
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<p>Who We Are</p><br><br><p>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.</p><br><br><p>What You'll Do</p><br><br><p>As an ME HR Services Specialist <strong>12 m</strong><strong>onth</strong><strong> temporary </strong><strong>role</strong>, you will play a key role in delivering high-quality, efficient, and employee-centric HR Services across the UAE and KSA. You will support the execution of core HR processes end-to-end, provide day-to-day functional guidance to the HR Shared Services Center (HRSSC) team, and partner with stakeholders across the region to ensure seamless employee experience. In addition to operational excellence, you will contribute to continuously improving how HR Services are delivered by identifying opportunities to simplify, standardize, digitize, and automate processes.</p><br><br><br><p>Your responsibilities include:</p><br><br><ul><li>Onboarding and Offboarding (UAE, KSA & Qatar): Own end-to-end onboarding and offboarding for employees across the UAE and KSA, including welcome calls, documentation, system set-up, and responding to new hires' queries, through to smooth and compliant exits.</li><li>Permits and Government Documentation: Proactively monitor permit expiry dates and manage renewals (including labor cards, exit/re-entry and similar government-mandated permits), coordinating with government relations agencies and outsourced service providers to keep all documentation current and compliant.</li><li>Pension and Social Insurance Management: Administer employee enrollment, contributions, and reconciliation for applicable pension and social insurance schemes, ensuring accurate records and timely compliance with statutory requirements.</li><li>HRSSC Oversight: Act as the day-to-day point of contact for the HR Shared Services Center team, reviewing the quality and turnaround of transactional HR support (data entry, documentation, ticket resolution), providing guidance and coaching, and ensuring service delivery meets agreed SLAs and BCG standards.</li><li>General HR Services: Deliver end-to-end HR Services support across the employee lifecycle, including employee queries, employee data management, transfers, letters, and record-keeping, while ensuring data integrity and compliance with internal policies and local regulations.</li><li>Stakeholder Coordination: Act as a trusted point of contact for employees, managers, and stakeholders, coordinating with People functions, Payroll, Finance, and external vendors to ensure timely, accurate, and customer-focused resolution of HR matters.</li><li>Reporting and Compliance: Prepare reports, track operational metrics, and support audits and internal controls, contributing to data-driven decision-making within the HR Services function.</li><li>Automation and Continuous Improvement: Proactively identify opportunities to simplify, standardize, and automate HR Services processes; support the design, testing, and implementation of workflow improvements and digital solutions in collaboration with relevant stakeholders.</li><li>Process Improvement: Identify gaps in HR Services processes across UAE and KSA and propose practical solutions, working closely with the ME HR Services Manager to help drive consistently high-quality operations.</li></ul><p>YOU'RE GOOD AT</p><br><br><ul><li>Delivering exceptional customer service with strong attention to detail and a comprehensive awareness of organizational dynamics.</li><li>Managing multiple priorities across UAE and KSA while maintaining accuracy in a fast-paced environment.</li><li>Providing day-to-day guidance to a shared services team, reviewing quality of work, and supporting colleagues to meet service standards.</li><li>Building effective relationships and collaborating across teams, functions, and geographies.</li><li>Communicating clearly and confidently with employees and stakeholders at different levels.</li><li>Taking ownership, working proactively, and driving issues through to resolution.</li><li>Identifying inefficiencies and recommending practical, automation-enabled</li><li>solutions to improve processes.</li><li>Learning and adopting new technologies quickly, with a curiosity for digital tools and automation.</li><li>Balancing operational execution with a continuous improvement mindset.</li></ul><br><p>What You'll Bring</p><br><br><ul><li>3-4 years of experience in HR Services, HR Shared Services, or a similar operational environment, ideally with exposure to both UAE and KSA</li><li>Experience working with HR systems (Workday experience is an advantage).</li><li>Working knowledge of permit, visa, and pension/social insurance processes, and comfort navigating government and regulatory requirements.</li><li>Strong organizational and problem-solving skills.</li><li>Strong digital literacy, including proficiency with Microsoft Office and familiarity with AI, automation, workflow, and low-code tools to improve operational efficiency.</li><li>Strong communication skills; fluency in English required, Arabic is a huge advantage.</li><li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li></ul><br><p>Who You'll Work With</p><br><br><p>You'll be part of the Middle East HR Services team, supporting employees and stakeholders across the UAE, KSA & Qatar while partnering closely with the HR Shared Services Center team based in New Delhi. Reporting to the ME HR Services Manager, you'll collaborate with local HR colleagues based in Dubai, Riyadh, and Doha, regional leadership, and external partners (including visa agencies and government relations providers) to deliver efficient, employee-centric HR services and contribute to continuous improvement and automation initiatives across the region.</p><br><br><p>Additional info</p><br><br><p>Should you have any questions, <strong>Yasmin Rekaby</strong>would be happy to answer them confidentially. Please share your interest in this opportunity with your Line Manager should you decide to apply. Applications will be accepted until<strong> September 14, 2026</strong>. Individual interview appointments will be set up following a review of the applications received. After an applicant has been chosen, the start date will be determined.</p><br><br><p>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. <br>BCG is an E - Verify Employer. Click here for more information on E-Verify.</p><br><br> <br> </div>
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Company Description<br><p>Work with Us. Change the World.</p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Job Summary</p><br><p>The Logistics Manager is responsible for planning, coordinating, and managing all logistics activities associated with large-scale infrastructure projects to ensure the timely availability of materials, equipment, workforce access, temporary facilities, and construction resources. The role oversees logistics planning from project mobilization through construction, testing & commissioning, handover, and project close-out while ensuring minimal disruption to ongoing operations, surrounding communities, and existing infrastructure.</p><br><p>The Logistics Manager works closely with the Project Director, Resident Engineers, Planning Manager, Contractors, Utility Authorities, Government Agencies, Suppliers, and Stakeholders to develop and implement integrated logistics strategies that support safe, efficient, and uninterrupted project delivery.</p><br><p>Key Job Duties</p><br><p>1. Logistics Planning & Management</p><br><ul><li>Develop and implement the project Logistics Management Plan.</li><li>Plan and coordinate site access, material deliveries, equipment movements, storage areas, and temporary facilities.</li><li>Ensure logistics activities align with the approved construction programme.</li><li>Optimize logistics operations to improve project efficiency and minimize disruptions.</li></ul><p>2. Material & Equipment Coordination</p><br><ul><li>Coordinate the timely delivery and distribution of construction materials, equipment, and plant.</li><li>Monitor logistics schedules to support uninterrupted construction activities.</li><li>Coordinate with suppliers, contractors, and procurement teams to resolve delivery constraints.</li><li>Monitor storage conditions and material handling practices.</li></ul><p>3. Site Access & Traffic Management</p><br><ul><li>Manage construction access routes, temporary roads, and haul routes.</li><li>Coordinate traffic management plans and construction access permits with relevant authorities.</li><li>Ensure safe movement of construction vehicles, personnel, and equipment within the project.</li><li>Monitor compliance with approved traffic and logistics plans.</li></ul><p>4. Stakeholder & Authority Coordination</p><br><ul><li>Liaise with Clients, Contractors, Utility Authorities, Municipalities, Police, and other government agencies regarding logistics activities.</li><li>Coordinate road closures, utility shutdowns, permits, and access approvals.</li><li>Participate in stakeholder meetings related to logistics and construction interfaces.</li></ul><p>5. Risk, Safety & Environmental Management</p><br><ul><li>Identify logistics-related risks and develop mitigation measures.</li><li>Ensure logistics operations comply with HSE requirements and environmental regulations.</li><li>Monitor safe loading, unloading, lifting, and transportation practices.</li><li>Support emergency response planning related to logistics operations.</li></ul><p>6. Reporting & Team Management</p><br><ul><li>Prepare logistics schedules, progress reports, risk registers, and KPI reports.</li><li>Monitor logistics performance and recommend continuous improvements.</li><li>Lead and coordinate the logistics team and support project management with timely updates.</li><li>Maintain accurate logistics records and documentation.</li></ul><br>Qualifications<br><p><strong>Education</strong></p><br><ul><li>Bachelor's Degree in Civil Engineering, Construction Management, Logistics Management, Supply Chain Management, or a related discipline.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum <strong>15 years</strong> of relevant experience in logistics management for major infrastructure or construction projects.</li><li>Proven experience managing logistics for roads, utilities, public realm, transportation, and urban development projects.</li><li>Strong experience coordinating with government authorities, utility providers, contractors, and suppliers.</li><li>Experience working on large multidisciplinary infrastructure projects within the UAE is highly desirable.</li></ul><p><strong>Technical Skills</strong></p><br><ul><li>Strong knowledge of construction logistics planning, supply chain management, traffic management, and site operations.</li><li>Good understanding of project scheduling using Primavera P6 or MS Project.</li><li>Proficiency in Microsoft Office and logistics/project management software.</li><li>Familiarity with authority permitting processes and construction HSE requirements.</li></ul><p><strong>Behavioural & Management Competencies</strong></p><br><ul><li>Strong leadership and organizational skills.</li><li>Excellent planning, coordination, and problem-solving abilities.</li><li>Effective communication and stakeholder management skills.</li><li>Ability to manage multiple logistics activities under demanding project schedules.</li><li>High level of professionalism, safety awareness, and commitment to operational excellence.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
AWOT DXB is now hiring two sales representatives - one Chinese‑speaking and one English‑speaking. Please send your CV to marketing.ae@awotglobal.com, looking for your joining! Job Title: Sales Representative Location: United Arab Emirates Report to: Regional General Manager Job Summary:The Sales Representative is responsible for developing and maintaining customers within the assigned region, conducting regular on‑site visits, and ensuring accurate CRM data updates. The role includes coordinating communication between customers and AWOT branch offices, supporting the design of integrated logistics solutions, and assisting new customers with onboarding and documentation. It also involves participating in industry association activities to expand business networks and supporting accounts receivable collection when required. Additional tasks may be assigned to support overall business development and branch operations. Job Requirements:1. Able to conduct regular on‑site visits to customers for business communication and customer maintenance.2. Possess good English listening, speaking, reading, and writing skills, and be able to conduct business communication proficiently.3. Demonstrate strong problem‑solving skills, organizational and coordination abilities, and interpersonal communication skills.4. Able to work independently and efficiently while also demonstrating strong teamwork.5. Strong goal orientation and sense of urgency, actively driving the achievement of targets.6. Strong time management awareness and sense of accountability for results, completing tasks on time and taking responsibility for outcomes.7. Bachelor’s degree or above, majors in logistics, marketing, international trade, or related fields are preferred.8. Over 2 years of local sales experience in the UAE; experience in logistics, courier, supply chain, or related industries is preferred.
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<span>Job Summary <br></span><p>To schedule drivers for pickup or delivery of loads to customers at the same time coordinating with various Govt. authorities for registrations, letters & permits </p><br>
<br><br>Roles & Responsibilities <br><ul>
<li>Coordinating with Intergulf FFD for job orders</li>
<li>Assigning & allotting service providers to various job orders in group companies for Imports</li>
<li>Scheduling and dispatching of trucks from both hired and self-owned fleet</li>
<li>Tracking fleet movement to ensure completion of jobs from loading point to final destination</li>
<li>Ensuring completion of jobs within the cut off time to save demurrage charges</li>
<li>Ensuring necessary documents are in place for Port Entry & Exit procedures</li>
<li>Invoicing of job order payables & receivables</li>
<li>Ensuring driver & vehicle safety & compliance</li>
<li>Coordinating with Sharjah Muroor for Wakala Hasa</li>
<li>Liaisoning with Group PRO for resolving traffic dept queries </li>
<li>Preparing traffic fine details on daily basis and reporting to Director and Manager Responding to any traffic accident for on sight assistance & handling Govt. officials</li>
<li>Releasing of new vehicles from Jebal Ali port</li>
<li>Carrying out vehicle registration and registration renewing</li>
<li>Coordinating with Traffic Dept. to get necessary permissions for new vehicle</li>
</ul>
<br><br>KPIs <br><ul>
<li>Ensuring timely renewals of all vehicle regulatory documents</li>
<li>Ensuring constant reporting on fines & other related payments</li>
<li>Timely renewal of wakala khasa</li>
<li>Resolving all issues related to legal & PR</li>
</ul>
<br><br>Work Experience Requirement <br><p> 3-4 transportation/logistics experience</p><br>
<br><br>Qualification <br><p>Graduate</p><br>
<br><br>Competencies <br>Self and Team Management<br>Planning & Decision Making<br>Customer Centricity<br>Transport Regulations<br>Technical Knowledge of Vehicle<br>Documentation and Reporting<br>Vehicle Maintenance Management<br>Ownership & Result Orientation<br>Communicating effectively<br>Freight Management Policies and Processes<br><br><br><br>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><span><span>The MSP Sales & Go-to-Market Lead – MEA-TRC East is an individual contributor responsible for accelerating and scaling Splunk’s business with Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) across the region.</span></span></p><br><br><p><span><span>This role translates the broader EMEA MSP strategy into a focused regional go-to-market and sales execution plan. The successful candidate will support the development and growth of strategic MSP partnerships that generate sustainable</span><span>pipeline</span><span>, recurring revenue, and new customer acquisition for Splunk.</span></span></p><br><br><p><span><span>The role will drive the adoption and execution of the Splunk MSP Program and ensure that Splunk is embedded or “</span><span>designed in</span><span>” within partners’ managed security, observability, infrastructure, and digital-resilience service offerings.</span></span></p><br><br><p><span><span>The MSP Sales & Go-to-Market Lead does not own or manage the partner relationship. Partner ownership and accountability remain with the respective Partner Development Manager (PDM) or Partner Sales Manager (PSM). This role provides MSP</span><span>expertise</span><span>, direction, and execution support to help partner and sales teams build and scale successful MSP motions.</span></span></p><br><br><br><p><b><span>Key Responsibilities</span></b></p><br><br><p><b><span>Regional MSP Strategy and Go-to-Market</span></b></p><br><br><ul><li><span><span>Develop and execute the regional MSP sales and go-to-market plan, aligned with the overall EMEA MSP strategy and regional business priorities.</span></span></li></ul><br><ul><li><span><span>Ensure that priority partners have a clear MSP strategy and execution plan embedded within the broader partner plans owned by the respective PDMs and PSMs.</span></span></li></ul><br><ul><li><span><span>Support PDMs and PSMs in defining MSP growth plans, revenue ambitions, enablement requirements, service-development priorities, and joint go-to-market activities.</span></span></li></ul><br><ul><li><span><span>Build a clear scale plan to expand the regional MSP ecosystem by onboarding new partners, growing existing MSP capabilities, and driving new customer acquisition.</span></span></li></ul><br><ul><li><span><span>Identify</span><span>priority markets, customer segments, industry verticals, and MSP propositions with the strongest potential for scalable growth.</span></span></li></ul><br><ul><li><span><span>Maintain a strong understanding of regional market dynamics, competition, regulation, customer demand, and emerging managed-service trends.</span></span></li></ul><br><p><b><span>Sales and Business Development</span></b></p><br><br><ul><li><span><span>Support and drive MSP-related sales and business development activities across the region in close collaboration with PDMs, PSMs, and Splunk sales teams.</span></span></li></ul><br><ul><li><span><span>Develop campaigns and initiatives that create MSP</span><span>pipeline</span><span>, generate net-new logos, and support</span><span>recurring-revenue</span><span>growth.</span></span></li></ul><br><ul><li><span><span>Maintain visibility of the regional MSP pipeline and regularly review progress, performance, and execution with sales and partner teams.</span></span></li></ul><br><ul><li><span><span>Support joint account planning and opportunity development with key strategic MSP partners.</span></span></li></ul><br><ul><li><span><span>Work closely with regional and global MSP sales teams to align priorities, share best practices, and accelerate strategic opportunities.</span></span></li></ul><br><ul><li><span><span>Support complex MSP opportunities and collaborate with the EMEA team to remove commercial, operational, contractual, or organizational barriers.</span></span></li></ul><br><ul><li><span><span>Ensure that partner ownership,</span><span>execution</span><span>accountability, and opportunity follow-up remain clearly assigned to the relevant PDM, PSM, and sales teams.</span></span></li></ul><br><p><b><span>Splunk MSP Program and Enablement</span></b></p><br><br><ul><li><span><span>Lead the regional adoption and execution of the Splunk MSP Program.</span></span></li></ul><br><ul><li><span><span>Act as the regional MSP subject-matter expert and advocate for the program across partner and sales organizations.</span></span></li></ul><br><ul><li><span><span>Advise internal teams and partners on</span><span>MSP</span><span>commercial models, pricing, contracting, licensing, and partner economics.</span></span></li></ul><br><ul><li><span><span>Educate and enable Splunk sales,</span><span>partner</span><span>, and technical teams on the MSP route to market and how to position and execute the program.</span></span></li></ul><br><ul><li><span><span>Work closely with the EMEA MSP team to</span><span>identify</span><span>program improvements</span><span>required</span><span>to address regional market needs.</span></span></li></ul><br><ul><li><span><span>Partner closely with the MSP Partner Technical Manager (PTM) to ensure that the regional plan is technically aligned and supported by the required enablement, service-development, and delivery capabilities.</span></span></li></ul><br><p><b><span>GTM</span><span>Development</span><span>and</span><span>Cross</span><span>-Functional</span><span>Alignment</span></b></p><br><br><ul><li><span><span>Build trusted relationships with key MSP stakeholders across executive leadership, sales, technical,</span><span>service-development</span><span>, operations, and marketing teams.</span></span></li></ul><br><ul><li><span><span>Support partners in developing and launching differentiated Splunk-powered managed services.</span></span></li></ul><br><ul><li><span><span>Help ensure that Splunk is designed into partners’ service catalogues across security, observability, infrastructure monitoring, and digital resilience.</span></span></li></ul><br><ul><li><span><span>Support the development of partner value propositions, business cases, sales plays, campaigns, and customer-facing propositions.</span></span></li></ul><br><ul><li><span><span>Align with Splunk Regional Sales Directors, Regional Sales Managers, AVPs, partner leadership, and other senior stakeholders.</span></span></li></ul><br><ul><li><span><span>Work closely with PDMs, PSMs, PTMs, marketing, legal, finance, operations, and the EMEA and global MSP teams.</span></span></li></ul><br><ul><li><span><span>Prepare and deliver MSP business reviews and updates to regional, EMEA, and partner leadership teams.</span></span></li></ul><br><p><b><span>Commercial Leadership and Negotiation</span></b></p><br><br><ul><li><span><span>Support commercial discussions and negotiations with MSP and MSSP partners.</span></span></li></ul><br><ul><li><span><span>Work with the EMEA MSP team, legal, finance, pricing, operations, and deal-desk teams to develop scalable and commercially</span><span>viable</span><span>agreements.</span></span></li></ul><br><ul><li><span><span>Help resolve complex pricing, licensing, contractual, and route-to-market considerations.</span></span></li></ul><br><ul><li><span><span>Apply strong commercial judgment and negotiation skills to accelerate strategic opportunities.</span></span></li></ul><br><p><b><span>Required Experience and Capabilities</span></b></p><br><br><ul><li><span><span>Extensive experience working with MSPs, MSSPs, service providers, cloud providers, or technology partners.</span></span></li></ul><br><ul><li><span><span>Deep understanding of the regional MSP and MSSP landscape, business models, customer requirements, and competitive dynamics.</span></span></li></ul><br><ul><li><span><span>Demonstrated success in sales, business development, partner development, or go-to-market roles.</span></span></li></ul><br><ul><li><span><span>Proven ability to translate regional strategies into executable partner and sales plans.</span></span></li></ul><br><ul><li><span><span>Strong understanding of</span><span>recurring-revenue</span><span>, consumption-based, managed-service, and partner-led business models.</span></span></li></ul><br><ul><li><span><span>Experience developing and launching partner-led managed services or technology-based service offerings.</span></span></li></ul><br><ul><li><span><span>Strong commercial acumen and experience supporting complex pricing, contracting, and negotiation discussions.</span></span></li></ul><br><ul><li><span><span>Ability to influence stakeholders across</span><span>partner</span><span>, sales, technical,</span><span>executive</span><span>, regional, and global teams without direct ownership.</span></span></li></ul><br><ul><li><span><span>Strong pipeline management, forecasting,</span><span>business-planning</span><span>, and executive communication skills.</span></span></li></ul><br><ul><li><span><span>Knowledge of security, observability, infrastructure monitoring, cloud, or digital-resilience markets is highly desirable.</span></span></li></ul><br><ul><li><span><span>Fluency in English is</span><span>required</span><span>; Arabic or another relevant regional language would be an advantage.</span></span></li></ul><br><br><br>Why Cisco? <p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><br><br><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. </p><br><br><p>We are Cisco, and our power starts with you. </p><br><br><br><br> </div>
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Company Description<br><p>Work with Us. Change the World.</p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Job Summary</p><br><p>The Logistics Manager is responsible for planning, coordinating, and managing all logistics activities associated with large-scale infrastructure projects to ensure the timely availability of materials, equipment, workforce access, temporary facilities, and construction resources. The role oversees logistics planning from project mobilization through construction, testing & commissioning, handover, and project close-out while ensuring minimal disruption to ongoing operations, surrounding communities, and existing infrastructure.</p><br><p>The Logistics Manager works closely with the Project Director, Resident Engineers, Planning Manager, Contractors, Utility Authorities, Government Agencies, Suppliers, and Stakeholders to develop and implement integrated logistics strategies that support safe, efficient, and uninterrupted project delivery.</p><br><p>Key Job Duties</p><br><p>1. Logistics Planning & Management</p><br><ul><li>Develop and implement the project Logistics Management Plan.</li><li>Plan and coordinate site access, material deliveries, equipment movements, storage areas, and temporary facilities.</li><li>Ensure logistics activities align with the approved construction programme.</li><li>Optimize logistics operations to improve project efficiency and minimize disruptions.</li></ul><p>2. Material & Equipment Coordination</p><br><ul><li>Coordinate the timely delivery and distribution of construction materials, equipment, and plant.</li><li>Monitor logistics schedules to support uninterrupted construction activities.</li><li>Coordinate with suppliers, contractors, and procurement teams to resolve delivery constraints.</li><li>Monitor storage conditions and material handling practices.</li></ul><p>3. Site Access & Traffic Management</p><br><ul><li>Manage construction access routes, temporary roads, and haul routes.</li><li>Coordinate traffic management plans and construction access permits with relevant authorities.</li><li>Ensure safe movement of construction vehicles, personnel, and equipment within the project.</li><li>Monitor compliance with approved traffic and logistics plans.</li></ul><p>4. Stakeholder & Authority Coordination</p><br><ul><li>Liaise with Clients, Contractors, Utility Authorities, Municipalities, Police, and other government agencies regarding logistics activities.</li><li>Coordinate road closures, utility shutdowns, permits, and access approvals.</li><li>Participate in stakeholder meetings related to logistics and construction interfaces.</li></ul><p>5. Risk, Safety & Environmental Management</p><br><ul><li>Identify logistics-related risks and develop mitigation measures.</li><li>Ensure logistics operations comply with HSE requirements and environmental regulations.</li><li>Monitor safe loading, unloading, lifting, and transportation practices.</li><li>Support emergency response planning related to logistics operations.</li></ul><p>6. Reporting & Team Management</p><br><ul><li>Prepare logistics schedules, progress reports, risk registers, and KPI reports.</li><li>Monitor logistics performance and recommend continuous improvements.</li><li>Lead and coordinate the logistics team and support project management with timely updates.</li><li>Maintain accurate logistics records and documentation.</li></ul><br>Qualifications<br><p><strong>Education</strong></p><br><ul><li>Bachelor's Degree in Civil Engineering, Construction Management, Logistics Management, Supply Chain Management, or a related discipline.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum <strong>15 years</strong> of relevant experience in logistics management for major infrastructure or construction projects.</li><li>Proven experience managing logistics for roads, utilities, public realm, transportation, and urban development projects.</li><li>Strong experience coordinating with government authorities, utility providers, contractors, and suppliers.</li><li>Experience working on large multidisciplinary infrastructure projects within the UAE is highly desirable.</li></ul><p><strong>Technical Skills</strong></p><br><ul><li>Strong knowledge of construction logistics planning, supply chain management, traffic management, and site operations.</li><li>Good understanding of project scheduling using Primavera P6 or MS Project.</li><li>Proficiency in Microsoft Office and logistics/project management software.</li><li>Familiarity with authority permitting processes and construction HSE requirements.</li></ul><p><strong>Behavioural & Management Competencies</strong></p><br><ul><li>Strong leadership and organizational skills.</li><li>Excellent planning, coordination, and problem-solving abilities.</li><li>Effective communication and stakeholder management skills.</li><li>Ability to manage multiple logistics activities under demanding project schedules.</li><li>High level of professionalism, safety awareness, and commitment to operational excellence.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<ul><li><p>Prepares asset, liability, and capital account entries by compiling and analyzing account information to ensure accuracy and compliance.</p></li><li><p>Documents financial transactions by entering account information into ERP system - Oracle.</p></li><li><p>Substantiates financial transactions by checking the supporting documents to ensure compliance with policy.</p></li><li><p>Reconciles financial discrepancies by collecting and analyzing account information.</p></li><li><p>Prepares payments by verifying documentation, and requesting disbursements.</p></li><li><p>Process ledger and booking advanced entries according to stated procedures so that all transactions are recorded in a timely and accurate manner.</p></li><li><p>Make sure all transactions and reports are processed according to internal procedures and guidelines.</p></li><li><p>Identify, investigate and rectify routine errors and discrepancies in data by checking the documents thoroughly and obtain necessary confirmation from the concerned parties before processing the transaction to ensure that all financial data can be relied on.</p></li><li><p>Review all accounts payable requests from departments to ensure validity and support with approvals; process payables and update records.</p></li><li><p>Communicate with vendors and respond to inquiries to resolve discrepancies in invoice and payments and raise it to Senior Accountant.</p></li><li><p>Perform account reconciliations including bank reconciliations and balance sheet accounts.</p></li><li><p>Report discrepancies to the Senior Accountant between bank and company records.</p></li><li><p>Any other accounting and procurement related activities as required by management.</p></li><li><p>Perform other duties as assigned by the Direct Manager</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Accounting or Finance is essential, with a preference for candidates holding a Master’s degree.</p></li><li><p>Professional certifications such as CPA (Certified Public Accountant) or CMA (Certified Management Accountant) are highly desirable.</p></li><li><p>A minimum of 3 years of relevant accounting experience in a corporate environment is required.</p></li><li><p>Experience with accounting software such as QuickBooks, SAP, or Oracle is crucial for efficiency.</p></li></ul>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Stakeholder Manager – Infrastructure Projects</p><br><p>Job Summary</p><br><p>The <strong>Stakeholder Manager</strong> is responsible for planning, managing, and coordinating all stakeholder engagement activities for large-scale infrastructure projects. The role ensures effective communication and coordination with Clients, Government Authorities, Utility Providers, Asset Owners, Developers, Contractors, and other project stakeholders to facilitate timely approvals, permits, NOCs, utility interfaces, and project delivery.</p><br><p>The Stakeholder Manager acts as the primary liaison between the project team and external stakeholders, proactively identifying interface issues, mitigating risks, and ensuring that stakeholder requirements are integrated into the project programme to support timely construction, testing & commissioning, and project handover.</p><br><p>Key Job Duties</p><br><p>1. Stakeholder Management & Coordination</p><br><ul><li>Develop and implement the project's Stakeholder Management Plan.</li><li>Identify, map, and manage all project stakeholders throughout the project lifecycle.</li><li>Establish and maintain effective working relationships with Clients, Authorities, Utility Providers, Asset Owners, Developers, and Contractors.</li><li>Coordinate stakeholder meetings, workshops, and technical coordination sessions.</li></ul><p>2. Authority Approvals & Permits</p><br><ul><li>Manage all authority approvals, permits, NOCs, and statutory submissions.</li><li>Monitor approval status and proactively follow up with relevant authorities.</li><li>Coordinate responses to authority comments and ensure timely closure of review cycles.</li><li>Maintain an up-to-date register of approvals, permits, and stakeholder commitments.</li></ul><p>3. Utility & Interface Management</p><br><ul><li>Coordinate utility diversions, tie-ins, shutdowns, and interface activities.</li><li>Facilitate coordination between project disciplines and utility providers.</li><li>Identify interface risks and develop mitigation plans to avoid delays.</li><li>Ensure utility works are properly integrated into the overall project programme.</li></ul><p>4. Programme & Risk Management</p><br><ul><li>Monitor stakeholder-related activities against the project schedule.</li><li>Identify potential stakeholder risks, approval delays, and interface conflicts.</li><li>Develop action plans and recovery measures to maintain project progress.</li><li>Support planning and logistics teams in coordinating critical stakeholder activities.</li></ul><p>5. Reporting & Documentation</p><br><ul><li>Prepare stakeholder reports, approval trackers, action registers, and executive summaries.</li><li>Maintain records of meetings, correspondence, approvals, and stakeholder commitments.</li><li>Prepare presentations and dashboards for project management and client reporting.</li><li>Ensure accurate documentation of stakeholder communications.</li></ul><p>6. Project Handover & Asset Transfer</p><br><ul><li>Coordinate stakeholder activities related to testing & commissioning, inspections, asset transfer, and project handover.</li><li>Ensure all authority approvals and stakeholder requirements are completed before final handover.</li><li>Support the successful transfer of assets to operating authorities.</li></ul><p>Required Qualifications & Experience</p><br><p>Education</p><br><ul><li>Bachelor's Degree in Civil Engineering, Construction Management, Project Management, Urban Planning, or a related discipline.</li></ul><p>Experience</p><br><ul><li>Minimum <strong>12–15 years</strong> of experience in stakeholder management, authority coordination, or infrastructure project delivery.</li><li>Proven experience coordinating with UAE government authorities, utility providers, developers, and asset owners.</li><li>Strong background in roads, utilities, drainage, public realm, and major infrastructure projects.</li><li>Experience managing authority approvals, NOCs, permits, testing & commissioning, and asset handover.</li></ul><p>Technical Skills</p><br><ul><li>Strong knowledge of UAE authority procedures, utility coordination, permitting processes, and stakeholder management practices.</li><li>Good understanding of infrastructure construction, project planning, and FIDIC contracts.</li><li>Proficiency in Microsoft Office, Asite/Aconex, and project management software.</li><li>Experience preparing stakeholder trackers, approval matrices, and executive reports.</li></ul><p>Behavioural & Management Competencies</p><br><ul><li>Excellent communication, negotiation, and relationship management skills.</li><li>Strong leadership and coordination abilities.</li><li>Excellent planning, organizational, and problem-solving skills.</li><li>Ability to manage multiple stakeholders and competing priorities simultaneously.</li><li>High level of professionalism, diplomacy, integrity, and commitment to client satisfaction.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
Join our innovative team at Genesis, one of the leading software development companies dedicated to revolutionizing the IT industry. We push the boundaries of what's possible with cutting-edge technologies and foster a collaborative environment where creativity and expertise thrive and where the people who move fastest, think deepest, and take ownership go furthest.<br>Position Overview:We are seeking experienced Tech Leads to lead our engineering teams. As Tech Lead, you are the technical owner of your team's outcomes. This is a hands-on role - most of your time is spent writing and reviewing code, and if you're looking for a manager seat with no coding expected, this isn't it. <br>This position is based onsite in Abu Dhabi, requiring 3 days a week in the office.<br>We're looking for someone with real drive, a builder who takes initiative, raises the bar for the team, and gets genuinely excited about hard technical problems. If you wait to be told what to do, this isn't the role. If you spot problems and solve them before anyone asks, keep reading.<br>Responsibilities:Run an engineering team of 4 to 8 engineers as its technical owner, accountable for the team's delivery and engineering health Set the technical direction for your team's domain and defend the decisions you make Write production code regularly, including in the most complex parts of the codebase Review code from every engineer on the team and use review as a teaching channel Plan delivery alongside your Product Owner: break work down, manage risk, and push back on scope when needed Own incidents in your domain end to end and coordinate across teams when required Mentor and grow your engineers, including giving direct performance feedback when needed Represent your team's technical posture to partners, vendors, and senior stakeholders<br>Requirements:Strong depth in at least one of our core stacks (Type Script, Go) and the ability to ramp on the others Prior Tech Lead or technical leadership experience A track record of owning a service or product area in production over multiple quarters Proven experience leading engineers, whether as a Tech Lead, Staff Engineer, or Senior who has driven technical direction on major projects Demonstrated delivery in a startup or scale-up environment under shifting requirements Comfort with the harder parts of the role: telling someone their work isn't good enough, saying no to senior stakeholders, and owning the call when it's genuinely ambiguous Effective use of AI coding tools as a force multiplier for the team, not just for yourself Excellent problem-solving and communication skills; able to explain technical decisions to both engineers and non-technical stakeholders Bachelor's degree in Computer Science, Engineering, or a related field (preferred)<br>Desired Skills (a big plus):Fintech, banking, or other regulated-industry background Exposure to partner-driven delivery, especially integrations with banks, asset managers, or platform vendors Experience leading Agile/Scrum delivery and setting team rhythm Contributions to open-source projects or personal projects that show what you build when nobody's watching
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<br>Company Description<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><br>Job Description<br><br><p><strong>Novotel & Ibis Abu Dhabi Gate Hotels</strong></p><br><p>We are seeking a dynamic and talented Waitress ( Arabic Speaker) to join our team in the hotel industry in the UAE. The Waitress will be responsible to the following key job responsibilities:</p><br><ul><li>To report for duty punctually wearing the correct uniform with name badge and palm pin at all times.</li><li>The ability to gather and transport all supplies needed for the set‑up of a function</li><li>Perform side duties (checklist)</li><li>Report to manager any kinds of deviation from set standard and procedures.</li><li>Ensure that all operating equipment is maintained.</li><li>Ensure that all service and storage areas are kept safe, clean and locked.</li><li>To report any complaints, incidents or any other irregularities to the management.</li><li>Help implement work simplification and necessary changes.</li><li>To be punctual at all times.</li><li>To ensure that guests receive the attention they require.</li><li>To professionally behave with other members of staff, managers and directors.</li><li>Attend to guest needs, complaints and/or on-site requests and changes in a courteous and helpful manner.</li><li>Set up and unset function rooms, including table setting, according to established standards.</li><li>Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management.</li><li>Comply with hotel and department policies and procedures at all times.</li><li>Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.</li><li>Communicates to his/her superior any difficulties, guest comments and other relevant information.</li><li>Establish and maintain effective employee working relationship.</li><li>Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operations, as they affect the areas of responsibility..</li><li>Carry out any other duties as and when assigned by the Management of the Hotel.</li><li>Assist other Food & Beverage Outlets in their operations within peak times when needed.</li></ul><br>Qualifications<br><br><ul><li>Average reading, writing and oral proficiency in the Arabic language and English Language will be an add on.</li><li>Must be well presented and professionally groomed at all times</li><li>Good communication and customer contact skills; good problem resolution skills</li><li>Basic F&B product knowledge</li><li>Good interpersonal skills and self-confident</li><li>Guest oriented and service minded, with attention to quality</li><li>Team player with strong interpersonal skills and attention to detail</li></ul><br>Additional Information<br><br><p>Experience is an asset<br>Prior experience working with related system<br>Strong interpersonal and problem-solving abilities<br>Fluency in Arabic & English, Additional Language is an added advantage.</p><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>
???? We’re Hiring: E-commerce | E-commerce Specialist???? Employment Type: Full-Time???? Level: Mid-Level We are looking for a results-driven E-commerce Specialist to manage and optimize online sales channels, product listings, digital campaigns, customer experiences, and e-commerce operations. The ideal candidate will combine commercial awareness, digital marketing skills, marketplace management, and data analysis to drive online revenue, improve conversion, and strengthen overall e-commerce performance.???? Key Responsibilities• Manage day-to-day operations across company websites, online stores, and e-commerce marketplaces.• Maintain accurate and up-to-date product listings, descriptions, specifications, pricing, images, and promotional information.• Optimize product pages to improve visibility, customer engagement, and conversion rates.• Manage product catalogs, inventory information, product variations, bundles, and availability.• Monitor online orders, payment status, fulfillment, delivery, returns, refunds, and customer inquiries.• Coordinate with warehouse, logistics, procurement, and customer service teams to ensure smooth order fulfillment.• Develop and execute strategies to increase online sales, revenue, average order value, and customer retention.• Monitor marketplace performance and identify opportunities to improve product ranking and sales performance.• Plan and manage e-commerce promotions, discounts, vouchers, bundles, seasonal campaigns, and special offers.• Coordinate with marketing teams on digital advertising, social media campaigns, email marketing, and promotional activities.• Monitor website traffic, conversion rates, bounce rates, customer behavior, and other key e-commerce metrics.• Analyze sales data and customer insights to identify trends, opportunities, and areas for improvement.• Prepare regular reports on sales performance, product performance, campaign results, and marketplace activity.• Conduct competitor research and monitor competitor pricing, promotions, products, and online strategies.• Recommend pricing, merchandising, promotional, and product strategies based on market and sales data.• Improve website navigation, product discovery, checkout processes, and overall customer experience.• Conduct A/B testing and performance optimization for product pages, campaigns, landing pages, and promotional content.• Monitor customer reviews, ratings, feedback, and complaints across digital sales channels.• Work with relevant teams to resolve customer issues and improve online service quality.• Coordinate new product launches and ensure products are correctly published across all online channels.• Support SEO activities to improve organic visibility and product discoverability.• Manage e-commerce content including banners, landing pages, promotional copy, product descriptions, and digital merchandising materials.• Monitor stock levels and coordinate replenishment to reduce stockouts and excess inventory.• Ensure online stores comply with company policies, marketplace requirements, pricing rules, and applicable regulations.• Identify new marketplaces, digital sales channels, partnerships, and opportunities for business expansion.• Stay informed about e-commerce trends, consumer behavior, marketplace developments, and emerging digital technologies.✅ Requirements• Diploma or Bachelor’s degree in E-commerce, Business, Marketing, Digital Marketing, Retail Management, or a related field.• Previous experience in e-commerce, online retail, marketplace management, digital sales, or a similar role.• Strong understanding of e-commerce operations and online customer journeys.• Experience managing platforms such as Shopify, Woo Commerce, Magento, Amazon, Lazada, Shopee, or similar marketplaces is an advantage.• Strong knowledge of product listing, digital merchandising, promotions, pricing, and online sales optimization.• Experience using Google Analytics, marketplace analytics, CRM systems, or other e-commerce reporting tools.• Strong data-analysis skills with the ability to interpret sales and customer-performance metrics.• Understanding of SEO, paid advertising, social media marketing, and digital campaign management.• Excellent written communication and content-editing skills.• Strong attention to detail when managing product information, pricing, inventory, and promotional materials.• Good understanding of conversion-rate optimization and customer experience principles.• Strong commercial awareness and understanding of online consumer behavior.• Ability to analyze competitors and identify market opportunities.• Strong organizational and time-management skills.• Ability to manage multiple campaigns, products, platforms, and deadlines simultaneously.• Strong problem-solving and decision-making abilities.• Proficiency in Microsoft Office, spreadsheets, reporting tools, and e-commerce platforms.• Ability to work effectively with marketing, sales, logistics, warehouse, finance, and customer service teams.• Self-motivated, proactive, and comfortable working in a fast-paced digital environment.• Experience with B2C, DTC, or marketplace-based businesses is an advantage.• Knowledge of CRM, email marketing, automation, or marketing technology platforms is a plus.???? What We Offer• Competitive salary and comprehensive employee benefits.• Opportunities to manage and grow multiple digital sales channels.• Exposure to leading e-commerce platforms and digital technologies.• Professional training in e-commerce, digital marketing, analytics, and online retail.• Opportunities to work on high-impact sales and digital growth campaigns.• Access to modern e-commerce, analytics, advertising, and customer-management tools.• Collaborative environment with marketing, sales, operations, logistics, and technology teams.• Opportunities to develop expertise in marketplace management, digital merchandising, and conversion optimization.• Support for professional development and industry-related certifications.• Recognition for achieving sales, revenue, conversion, and customer-growth targets.• Career progression toward Senior E-commerce Specialist, E-commerce Manager, Digital Commerce Manager, or Head of E-commerce roles.
INSPIRE | EXHILARATE | DELIGHT<br><br>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.<br><br>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.<br><br>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.<br><br>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.<br><br>Role Purpose<br><br>The Executive Assistant to the CEO is responsible for providing professional and efficient administrative and organizational support to the Chief Executive Officer. The role is responsible for coordinating the CEO’s schedule, meetings, correspondence, travel arrangements, documentation, and day-to-day administrative requirements.<br><br>The position requires a high level of organization, attention to detail, discretion, and professionalism, as well as the ability to manage multiple priorities and maintain effective communication with internal and external stakeholders.<br><br>What You'll Be Doing<br><br>Executive Support<br><br>Provide day-to-day administrative support to the CEO. Coordinate and maintain the CEO’s calendar, appointments, meetings, and commitments. Schedule and coordinate internal and external meetings, ensuring all logistical requirements are addressed. Prepare meeting agendas, presentations, reports, correspondence, and other documents as required. Monitor outstanding tasks and follow up with relevant individuals to ensure timely completion. Assist the CEO with administrative requests and ad hoc assignments.<br><br>Communication and Coordination<br><br>Manage and organize correspondence, emails, and other communications as required. Ensure matters requiring the CEO’s attention are appropriately highlighted and followed up. Liaise with internal departments and employees to coordinate requests and obtain required information.<br><br>Travel and Event Coordination<br><br>Coordinate domestic and international business travel arrangements, including flights, accommodation, transportation, and itineraries. Assist with last-minute changes or adjustments to travel and meeting arrangements. Ensure CEO’s expenses are uploaded weekly for reimbursements<br><br>Office and Administrative Support<br><br>Coordinate with the Office Manager on administrative and operational matters related to the Executive Office. Assist with office-related activities and arrangements involving the CEO. Support the Office Manager with administrative tasks and projects as required. Undertake other duties and responsibilities reasonably associated with the position.<br><br>What You’ll Need To Succeed<br><br>3–5 years of relevant experience in an Executive Assistant, Personal Assistant, Administrative Assistant, or similar role. Previous experience supporting a senior executive is preferred. Excellent written and verbal communication skills in English and preferably French Strong proficiency in Microsoft Office, particularly Outlook, Word, Power Point, and Excel. Excellent organizational and time-management skills. Strong attention to detail and accuracy. Ability to prioritize and manage multiple tasks simultaneously. Strong written and verbal communication skills. Ability to work independently and meet deadlines. Strong interpersonal skills and ability to interact effectively with individuals at different levels of the organization. Ability to handle confidential information with discretion. Proactive and solution-oriented approach. Flexibility and ability to adapt to changing priorities. <br><br>What We Can Offer You<br><br>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.<br><br>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.<br><br>Using Gen AI in Your Application Process<br><br>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.<br><br>We Invite All Applicants to Apply<br><br>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.<br><br>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.