branch manager Jobs in UAE
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<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The Eclipse Pool Terrace Supervisor oversees the daily operations of a restaurant or bar outlet, ensuring exceptional service, smooth workflow, and adherence to quality and hygiene standards.</p>
<h4>What you will do</h4>
<p><strong>Main duties and responsibilities</strong></p>
<ul>
<li>Supervise and coordinate service staff to ensure high-quality guest service.</li>
<li>Assist with staff training, performance management, and development.</li>
<li>Monitor guest satisfaction and resolve complaints promptly.</li>
<li>Ensure compliance with hygiene, safety, and operational standards.</li>
<li>Support inventory management, ordering, and cost control.</li>
<li>Collaborate with outlet management for events, promotions, and service improvements.</li>
<li>Perform other tasks or projects as assigned by the Assistant Restaurant Manager or Assistant Director of F&B.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand.</li>
<li>An outgoing personality and a can-do approach to an assigned task.</li>
<li>High level of understanding and knowledge of F&B operations.</li>
<li>Knowledge of restaurant service standards, hygiene, and safety procedures.</li>
<li>Strong leadership, organizational, and communication skills.</li>
<li>Ability to work in a fast-paced environment and as part of a team.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<p>This is a full-time role.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role:</h4>
<p>The Housekeeping Supervisor assists the Housekeeping Manager and Assistant Housekeeping Manager in executing the day-to-day operational requirements of the department.</p>
<h4>What you will do</h4>
<p><strong>Main duties/description:</strong></p>
<ol>
<li>Directly responsible for the day-to-day key processes in his/her area of work.</li>
<li>Actively participates in briefings and meetings. Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model. Attends all scheduled training sessions.</li>
<li>Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.</li>
<li>Adheres to the hotel's code of conduct and grooming & hygiene standards.</li>
<li>Maintains a clean and orderly work area and promotes a safe working environment.</li>
<li>Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.</li>
<li>Inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet.</li>
<li>Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction.</li>
<li>Assists in general department administration and in routine inventory taking of supplies and operating equipment.</li>
<li>Performs other tasks or projects as assigned by the Director of Housekeeping, Housekeeping Manager and Assistant Director of Rooms.</li>
</ol>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand</li>
<li>An outgoing personality and a can-do approach to an assigned task</li>
<li>High level of understanding and knowledge of Housekeeping and Rooms operations</li>
<li>Proficient in English (speaking, reading, writing)</li>
<li>Excellent interpersonal, verbal, and written communication skills</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<ul>
<li>This is a full-time role</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The Eclipse Pool Terrace Supervisor oversees the daily operations of a restaurant or bar outlet, ensuring exceptional service, smooth workflow, and adherence to quality and hygiene standards.</p>
<h4>What you will do</h4>
<p><strong>Main duties and responsibilities</strong></p>
<ul>
<li>Supervise and coordinate service staff to ensure high-quality guest service.</li>
<li>Assist with staff training, performance management, and development.</li>
<li>Monitor guest satisfaction and resolve complaints promptly.</li>
<li>Ensure compliance with hygiene, safety, and operational standards.</li>
<li>Support inventory management, ordering, and cost control.</li>
<li>Collaborate with outlet management for events, promotions, and service improvements.</li>
<li>Perform other tasks or projects as assigned by the Assistant Restaurant Manager or Assistant Director of F&B.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand.</li>
<li>An outgoing personality and a can-do approach to an assigned task.</li>
<li>High level of understanding and knowledge of F&B operations.</li>
<li>Knowledge of restaurant service standards, hygiene, and safety procedures.</li>
<li>Strong leadership, organizational, and communication skills.</li>
<li>Ability to work in a fast-paced environment and as part of a team.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<p>This is a full-time role.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role:</h4>
<p>The Housekeeping Supervisor assists the Housekeeping Manager and Assistant Housekeeping Manager in executing the day-to-day operational requirements of the department.</p>
<h4>What you will do</h4>
<p><strong>Main duties/description:</strong></p>
<ol>
<li>Directly responsible for the day-to-day key processes in his/her area of work.</li>
<li>Actively participates in briefings and meetings. Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model. Attends all scheduled training sessions.</li>
<li>Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.</li>
<li>Adheres to the hotel's code of conduct and grooming & hygiene standards.</li>
<li>Maintains a clean and orderly work area and promotes a safe working environment.</li>
<li>Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.</li>
<li>Inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet.</li>
<li>Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction.</li>
<li>Assists in general department administration and in routine inventory taking of supplies and operating equipment.</li>
<li>Performs other tasks or projects as assigned by the Director of Housekeeping, Housekeeping Manager and Assistant Director of Rooms.</li>
</ol>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand</li>
<li>An outgoing personality and a can-do approach to an assigned task</li>
<li>High level of understanding and knowledge of Housekeeping and Rooms operations</li>
<li>Proficient in English (speaking, reading, writing)</li>
<li>Excellent interpersonal, verbal, and written communication skills</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<ul>
<li>This is a full-time role</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role:</b></p><br><br><p>The Housekeeping Supervisor assists the Housekeeping Manager and Assistant Housekeeping Manager in executing the day-to-day operational requirements of the department.</p><br><br><br><p><b>What you will do</b></p><br><br><p><b>Main Duties/Description:</b></p><br><br><p>1. Directly responsible for the day-to-day key processes in his/her area of work.<br>2. Actively participates in briefings and meetings. Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model. Attends all scheduled training sessions.<br>3. Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.<br>4. Adheres to the hotel's code of conduct and grooming & hygiene standards.</p><br><br><p>5. Maintains a clean and orderly work area and promotes a safe working environment<br>6. Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.</p><br><br><p>7. Inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet.</p><br><br><p>8. Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction</p><br><br><p>9. Assists in general department administration and in routine inventory taking of supplies and operating equipment.</p><br><br><p>10. Perform other tasks or projects as assigned by the Director of Housekeeping, Housekeeping Manager and Assistant Director of Rooms.</p><br><br><br><p><b>What you bring</b><br>• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand</p><br><br><p>• An outgoing personality and a can-do approach to an assigned task </p><br><br><p>• High level of understanding and knowledge of Housekeeping and Rooms operations</p><br><br><p>• Proficient in English (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills</p><br><br><br><p><b>What we offer</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p>• and so much more!</p><br><br><br><p><b>Schedule and hours</b><br>• This is a full-time role</p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.</p><br><br>Job Description<br><br><p><strong>F&B Supervisor</strong></p><br><p>Passionate about guest interaction, food and beverage? As a Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.</p><br><p><strong>What you will be doing:</strong></p><br><ul><li>You'll take care of resource planning, manage your team and support your team's development.</li><li>Assist in leading, mentoring and training the team</li><li>Supervise and delegate duties; Ensure brand standards are maintained</li><li>Regularly review house counts. forecast and VIP list and communicate daily between all outlets</li><li>Liaise with kitchen to ensure the highest standard of food quality and visual appeal</li><li>Focused on guest feedback and always on go to improve the guest satisfaction scores</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>Should have min. 2 years experience in similar role.</li><li>Degree in hospitality management / food & beverage</li><li>Should be well versed with Restaurant Service/In-room Dining Operations & Ala Carte</li><li>Service focused personality is essential and a passion for everything food and beverage</li><li>Strong interpersonal and problem solving abilities and the ability to lead by example</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Experience Supervisor, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise front office team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery Lead day-to-day team operations: Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback Lead guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues Manage lobby flow: Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency Manage special projects: Lead department initiatives or ad-hoc assignments<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Housekeeping Supervisor</span></span> </span><br><span><span>(<span>18253</span></span>)</span></p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br>
<p><span><u>Job Summary</u></span></p><br> <p><span>To supervise, direct, assist and assure the completion of housekeeping tasks assigned to attendants in guest rooms and corridors as per resort standards.</span></p><br> <p><span><u>Key Duties and Responsibilities</u></span></p><br> <ul>
<li>
<ul>
<li><span>To report for duty punctually always wearing the correct uniform and name tag.</span></li>
<li><span>To ensure proper grooming always as per company policy.</span></li>
<li><span>To attend daily briefing in selected areas conducted by direct leader. </span></li>
<li><span>To champion the company values and objectives such as JDP, MS and Emp. Survey</span></li>
<li><span>Supervise and coordinate all team members ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies.</span></li>
<li><span>Supervise and inspect guest rooms and corridors. </span></li>
<li><span>Supervise deep cleaning and special task schedules, ensuring all rooms and floor areas are cleaned as per resort standards.</span></li>
<li><span>Supervise and reports to the HK Manager regarding the upkeep of furnishings, facilities, and equipment.</span></li>
<li><span>Carries out good communication with team members ensuring performance is effectively managed.</span></li>
<li><span>Attends and supervises that team attends to duty in proper uniform, on time and well groomed.</span></li>
<li><span>Attends daily briefing with HK Manager ensuring a complete understanding of tasks for self and team members.</span></li>
<li><span>Identifies and ensures highest possible standard of cleanliness and maintenance of guest rooms and corridors.</span></li>
<li><span>Supervises usage of guest room supplies and amenities are at a realistic cost.</span></li>
<li><span>Supervises that Housekeeping procedures are kept updated and in accordance with health and safety policies for personnel and guests.</span></li>
<li><span>Is fully trained on all HK tasks and procedures being able to assist utility porters and guest room valets with any requirements.</span></li>
<li><span>Has full knowledge of resort layout of guest rooms, corridors, storage space and back of house areas.</span></li>
<li><span>Ensures all guest requirements are adhered to as per resort standards.</span></li>
<li><span>Supervises the cleanliness of back landings and all storage on the guest floor.</span></li>
<li><span>Monitors and maintains the inventory of supplies in the pantries on guest floors.</span></li>
<li><span>Supervises training needs within the department and carries out on the job training when required.</span></li>
<li><span>Is fully trained on resort emergency procedures and first aid as per resort standards.</span></li>
<li><span>Supervises and assists in keeping up to date team member records. </span></li>
<li><span>Communicates and correctly reports all issues, incidents, or malfunctions as per resort standards.</span></li>
<li><span>Is flexible in working hours and scheduling as per resort requirements.</span></li>
<li><span>Conducting disciplinary action and coaching of colleagues when necessary.</span></li>
<li><span>Is fully from Guest Room Valet and Team Leader Task allocation.</span></li>
<li><span>Carries out any other job-related duties as requested by the resort.</span></li>
</ul>
</li>
</ul> <p><span><u>Skills, Experience & Educational Requirements</u></span></p><br> <ul>
<li>
<ul>
<li><span>Communication – speak and understand English.</span></li>
<li><span>Previous experience would be advantageous. </span></li>
<li><span>Computer literate </span></li>
<li><span>Strong administrative abilities</span></li>
<li><span>Leadership skills </span></li>
<li><span>Ability to have a strong customer focus.</span></li>
</ul>
</li>
</ul>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.<br>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. </p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel. </p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls </p></li></ul><ul><li><p>Maintaining the departmental KPI’s. </p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience. </p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay. </p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner. </p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times. </p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines. </p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression </p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too. </p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services. </p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients. </p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed. </p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow. </p></li></ul><ul><li><p>Promote the services of the hospital to patients. </p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department </p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI. </p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs. </p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management. </p></li></ul><ul><li><p>Maintains patient & staff confidentiality. </p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication. </p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation & rescheduling. </p></li></ul><ul><li><p>Doctors calendar creation and updating & maintaining doctors notes. </p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing. </p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery. </p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team. </p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods. </p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed. </p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Support and monitor cost management initiatives. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Support staff engagement initiatives. </p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback. </p></li></ul><ul><li><p>Complete yearly appraisals and coach & developing the team. </p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements. </p></li></ul><ul><li><p>Complaint management & process improvements linked to overall patient experience. </p></li></ul><ul><li><p>Participates in Hospital training programs. </p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls & KPI’s. </p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots. </p></li></ul><ul><li><p>Review and verify doctor’s schedules daily. </p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement. </p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow. </p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team. </p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations . </p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources. </p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill. </p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off . </p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team. </p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees . </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage. </p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage </p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. </p><p>Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel. </p><p>Responsibilities</p><ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls </p></li></ul><ul><li><p>Maintaining the departmental KPI’s. </p></li></ul><ul><li><p>Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience. </p></li></ul><ul><li><p>Responsible for attending to all the incoming patient calls promptly, without delay. </p></li></ul><ul><li><p>Ensures call backs are completed in a timely manner. </p></li></ul><ul><li><p>Maintains clarity in communication and pleasant tone of voice at all times. </p></li></ul><ul><li><p>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines. </p></li></ul><ul><li><p>Assists the patient in the best way possible and creating a good impression </p></li></ul><ul><li><p>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too. </p></li></ul><ul><li><p>Responsible for booking appointments as well as clarifying enquiries related to the hospital services. </p></li></ul><ul><li><p>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients. </p></li></ul><ul><li><p>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed. </p></li></ul><ul><li><p>Multitask and manage the call volumes as per the call process flow. </p></li></ul><ul><li><p>Promote the services of the hospital to patients. </p></li></ul><ul><li><p>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department </p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI. </p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </p></li></ul><ul><li><p>Participates and contributes to scheduled in-house training programs. </p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management. </p></li></ul><ul><li><p>Maintains patient & staff confidentiality. </p></li></ul><ul><li><p>Demonstrates the ability to listen to others in promoting effective communication. </p></li></ul><ul><li><p>Appointment management including no shows, confirmation, cancellation & rescheduling. </p></li></ul><ul><li><p>Doctors calendar creation and updating & maintaining doctors notes. </p></li></ul><ul><li><p>Maintaining the duty change as per the unit protocol. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing. </p></li></ul><ul><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery. </p></li></ul><ul><li><p>Continuously maintain an enabling environment where you can develop and grow your team. </p></li></ul><ul><li><p>Orientate new joiners and sign of probation periods. </p></li></ul><ul><li><p>Ensure professional conduct and discipline within the team is followed. </p></li></ul><ul><li><p>Provide support in the recruitment and selection process of team members. </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage. </p></li></ul><ul><li><p>Support and monitor cost management initiatives. </p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. </p></li></ul><ul><li><p>Support staff engagement initiatives. </p></li></ul><ul><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback. </p></li></ul><ul><li><p>Complete yearly appraisals and coach & developing the team. </p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements. </p></li></ul><ul><li><p>Complaint management & process improvements linked to overall patient experience. </p></li></ul><ul><li><p>Participates in Hospital training programs. </p></li></ul><ul><li><p>Prepare and maintain daily and monthly reports on cancellations, abandoned calls & KPI’s. </p></li></ul><ul><li><p>Manage and update appointments on the NMC website / Okadoc, including doctor’s profile updates and appointment slots. </p></li></ul><ul><li><p>Review and verify doctor’s schedules daily. </p></li></ul><ul><li><p>Perform agent call audits and provide counselling to staff for performance improvement. </p></li></ul><ul><li><p>To create and continuously maintain an enabling environment where people can develop and grow. </p></li></ul><ul><li><p>To ensure that performance management contracts are in place for the team. </p></li></ul><ul><li><p>Conduct and document bi-annual performance conversations . </p></li></ul><ul><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources. </p></li></ul><ul><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill. </p></li></ul><ul><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off . </p></li></ul><ul><li><p>Maintain professional conduct and discipline within the team. </p></li></ul><ul><li><p>Work closely with the recruitment team to recruit and select competent employees . </p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage. </p></li></ul><ul><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage </p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul><li>Manage and be responsible for day to day dredging activities on a project</li><li>Provide the Dredging Works manager with input for the development of the detailed project plan</li><li>Ensure that dredging activities are executed as per project plan</li><li>Provide weekly report to the Works Manager on milestones, work/ done, progress, budget, issues and planning</li><li>Delegate specific responsibilities to dredge supervisor and Sr. dredge masters(s) and analyze their daily reports. Assess performance and suggest efficiency improvement activities. Identify risks and appropriate mitigations; escalate if necessary to Works</li><li>Monitor, evaluate and control activities of subcontractors</li><li>Ensure cooperation between project team members and a smooth data/ information transfer to internal and if applicable, external stakeholders</li><li>Coordinate and plan optimal staffing for dredging related activities</li><li>Cooperate constructively, efficiently and effectively with Technical-, QA/HSE-, Estimation & Operational Advisory departments</li></ul><br>Responsibilities:<br><ul><li>Ensuring that risks and impacts are properly communicated to all supervisors and workers, and that work is carried out safely on a daily basis</li><li>Making sure that the project activities comply with HSE regulations and requirements</li><li>Carrying out inspections, reporting of nonconformities and ensuring that these are followed up</li><li>Ensuring that all employees understand the HSE regulations</li><li>Ensuring that accidents, near-misses and hazardous situations are reported and corrective actions are implemented on site</li><li>Proposing measures to prevent risks for personnel</li><li>Responsibilities towards emergency response are defined in the Emergency Response Plan</li><li>Follow the daily, weekly Operational planning</li><li>Plan upcoming activities (weekly) with WM & SDM</li><li>Actively involved in the Mobilization/Demobilization</li><li>Execution daily activities</li><li>Daily reporting items towards Project Management.</li><li>ensure that the ship and all auxiliary equipment under his supervision is checked, that it is in good condition, and that defects are reported</li><li>Check that all hired plant equipment is safe and where appropriate periodic tests and inspections reports are available</li><li>Ensure that work under his control is carried out safely and without risk to health</li><li>Establish chapters of the final report of the Project-operations pertaining to performance, production, soil data and other price influencing elements</li><li>The Progress of the Works, own works and subcontractor's work</li><li>Takes control of the dredging process on daily base, checks productions and determines how to improve the productions in accordance with site constraints<br> </li></ul><br>Qualifications:<br><ul><li>Engineering Master / bachelor's degree or an equivalent professional qualification</li><li>5 years of experience on dredging projects in relevant role</li><li>PMP certification will be an asset</li><li>In depth understanding of dredging processes/use of dredging equipment/ land reclamation/ pipelines, cutter types, pick points etc</li><li>Ability to transform raw data (CSV-files, loggings) into readable format and ability to interpret this format and come to relevant conclusion based on the converted raw date</li><li>Implement dredging methodologies</li><li>Analytic capability</li><li>Leadership capabilities</li><li>Ability interacts with crew, SDM</li><li>Ability to take responsibility and suggest decision based on the knows and unknowns</li><li>Ability to link survey-results (calculation, heights, benchmarks, charts, tolerances, etc.) to contractual implications</li><li>Ability to work autonomous</li><li>Having a problem-solving mind and able to spread this attitude amongst his project team</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.<br>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Additional Information<br><br>Job Number 26107336<br><br>Job Category Finance & Accounting<br><br>Location Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.<br><br>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Wood is currently recruiting for an experienced PMC E&I Supervisor for our client ADNOC onshore in Abu Dhabi as part of our Construction Engineering team within our Oil, Gas & New Energies business. </p><br> <p>Due to the nature of the projects and client expectation, the position will be based at onshore site in Abu Dhabi, United Arab Emirates.</p><br> <p><strong>Remarkable people, trusted by clients to design and advance the world. </strong></p><br> <p><strong>Our Clients and Projects </strong></p><br> <p><strong>Designing the future. Transforming the world</strong></p><br> <p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br> <p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br> <p><strong>What we can offer</strong></p><br> <ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive renumeration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance:</strong> The company provides Life Assurance cover <br> End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:</strong> Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections:</strong> Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li> </ul> <br> <br> <br> <br> <br> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br> <ul> <li>Study and prepare site development plans, including earthwork calculations.</li> <li>Prepare Bills of Quantities (BoQs) for earthworks (excavation and backfill) under the direction of the Lead Electrical/Instrument Engineer</li> <li>Design underground utility networks (storm water, sanitary water, oily water, etc.).</li> <li>Ensure all assigned activities are completed within stipulated man-hour budgets and time schedules.</li> <li>Assist in preparing project-related standards and job notes for assigned projects.</li> <li>Perform engineering design calculations and prepare design sketches as required.</li> <li>Review, comment on, and approve drawings related to E&I scope.</li> <li>Review and comment on supplier drawings and other discipline drawings.</li> <li>Attend progress meetings and assist in preparing project progress reports.</li> <li>Advise supervising engineer on schedule slippages, causes, corrective actions, and unresolved technical issues.</li> <li>Assist in preparing contract requisitions and schedules of quantities for underground utilities work.</li> <li>Liaise with construction personnel and address site queries during construction.</li> <li>Perform duties as reasonably assigned by the Lead or Supervising Electrical/Instrument Engineer</li> <li>Execute all assigned work to agreed safety, health, and environmental standards, demonstrating commitment to high HSE performance.</li> <li>Participate in and provide advice on design activities and initiatives, including training/inductions and documentation review.</li> <li>Verify that all designs meet required standards, project objectives, and agreed schedules.</li> </ul> <br> <br> <br> <br> <br><br><br>Qualifications:<br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected</strong></p><br><ul> <li>Diploma in Engineering (i.e Mechanical, Electrical, Civil, Environmental, Chemical, IT, Computer, Software, Electronic, etc.) or equivalent from an accedited institue </li> <li>Minimum of Ten (10+) years experience in the Oil & Gas or Petrochemical industry including minimum five (5) years (preferred) in GCC region.</li> <li>Specific experience or qualification or training or technical certificate shall be provided, if required and as applicable.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Wood is currently recruiting for an experienced Senior Construction Supervisor -E&I with extensive experience in the oil and Gas industry for ADNOC Onshore client to be based in Abu Dhabi within our Oil, Gas & New Energies business. <br> Due to the nature of the projects and client expectation, the position will be based at onshore site in Abu Dhabi, United Arab Emirates. <br> <br> <br> <strong>The Role </strong> <br> <p>To supervise, coordinate, and monitor all construction activities executed by EPC contractors ensuring compliance with ADNOC standards, project specifications, approved drawings, HSE requirements, quality procedures, and project schedules. The Construction Supervisor acts as the PMC representative at site to ensure safe, efficient, and quality execution of construction works.</p><br> <p><strong>Our Clients and Projects </strong></p><br> <br> <p><strong>Designing the future. Transforming the world. </strong></p><br> <br> <p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation. </p><br> <br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br> <br> <p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality. </p><br> <p><strong>What we can offer</strong></p><br> <ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector </li> </ul> <br> <ul> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> </ul> <br> <ul> <li><strong>Competitive renumeration package: </strong>With regular reviews to ensure we are rewarding at the right level in line with the market </li> </ul> <br> <ul> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment </li> </ul> <br> <ul> <li><strong>Group Life and Personal Accident Insurance:</strong> The company provides Life Assurance cover </li> </ul> <br> <ul> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit </li> </ul> <br> <br> <ul> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company </li> </ul> <br> <ul> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones </li> </ul> <br> <ul> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> </ul> <br> <ul> <li><strong>Global connections: </strong>Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> </ul> <br> <ul> <li><strong>Energy Transition Academy</strong>: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field </li> </ul> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul> <li>To facilitate and formulate Construction Supervision, management, coordination, administration and strict enforcement of the Construction scope included as part of FEED/EPC Contract in line with Client's objective of progressing Work Order completion timely and to project schedule </li> <li>Coordination of the FEED/EPC Contractor from construction through commissioning and handing over of FEED/EPC works</li> <li>Review and provide input to the overall construction/installation plan, procedures and construction/installation requirements identified in the EPC Packages developed by FEED contractor to ensure efficient constructability</li> <li>Ensure the construction/installation plan, procedures and requirement developed by EPC contractor comply with the EPC Scope of Work intent and requirements.</li> <li>Coordinate and assist fabrication works at EPC contractor’s or EPC contractor's subcontractor’s fabrication facilities</li> <li>Supervise, monitor and inspect the work EPC contractor and EPC contractor’s subcontractors at the construction location (or place of manufacture where applicable) in accordance with ADNOC Onshore policy for supervision, quality assurance, control and inspection for the project.</li> <li>Maintain EPC contractor’s adherence to safety, quality and schedule requirements for construction.</li> <li>Participate in identifying Construction slippage and recommend corrective action(s) to be performed by EPC contractor</li> <li>Provide construction input to estimates as and when required</li> <li>Review design documents and provide constructability input to designs</li> <li>Undertake visits to facilities/sites to support the development of construction activities, review designs and liaise with EPC Contractor or EPC Contractor’s Subcontractors </li> <li>Identify any Specialist Vendor Support, Tools and Equipment required to implement scope</li> <li>Interface with ADNOC Offshore’s Operations groups as & when necessary</li> <li>Taking part in site surveys and generation of reports where required</li> <li>Formulate Construction deliverables in line with Project procedures for content, and accuracy</li> <li>Assist with construction input to Bid preparation</li> <li>Development of Construction requirements for Bid estimates</li> <li>Thorough working knowledge and experience of construction completion procedures & Pre-commissioning activities</li> <li>Involved in Effective Change Management</li> <li>Liaise closely with ADNOC Onshore PMT team on all aspects of design and technical data</li> <li>Coordinate & carry out required timely Constructability reviews, in line with Model progression</li> <li>Ensure the required Constructability Readiness reviews are addressed to suit the planned deliverables timing</li> <li>Liaise strongly with Procurement team for materials & equipment deliverables for alignment to the overall project schedules</li> <li>Coordinate with Project controls on the progress of work order issuance, and proposed completion dates</li> <li>Participate in HSE improvement activities, promoting HSE elements throughout construction development wherever possible</li> <li>Full working knowledge of construction activities in relation to the relevant discipline</li> <li>Ability to review engineering design drawings and challenge work content for any improvement / cost effective methodology that can be adopted without compromise to safety. </li> <li>Also to be able to challenge engineering detail for possible areas of where hot work can be reduced/minimized.</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected:</strong></p><br><ul> <li>Bachelors Degree or Diploma in Electrical Engineering or related disciplines.</li> <li>Minimum 10-15 years of pipeline construction experience in oil and gas projects.</li> <li>Minimum 5 years in a PMC or client representative role</li> <li>ADNOC onshore project experience preferred</li> <li>Strong Knowledge of </li> <li>ASME B31.4/B31.8</li> <li>API standards</li> <li>ADNOC onshore specifications</li> <li>Pipeline welding and NDT requirements </li> <li>Hydrotesting and commissioning procedures.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>This is an exciting opportunity for an experienced Lifting Supervisor with a proven track record in the industry, ensuring the successful execution of projects and alignment with company goals for a high-profile client. </p><br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>The key objectives for this role are:</strong></p><br><ul> <li>Responsible for overseeing and managing all lifting operations on-site, ensuring safety, compliance, and efficiency in line with ADNOC standards and project requirements</li> <li>Oversee lifting operations on-site, ensuring they are performed safely, efficiently, and in compliance with company policies, local laws, and international standards</li> <li>Safety Compliance: Ensure lifting operations are conducted in full compliance with health and safety regulations, including conducting risk assessments and implementing control measures to prevent accidents or incidents</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul> <li>Equipment Management: Monitor the condition and maintenance of lifting equipment (e.g., cranes, hoists, slings, etc.), ensuring all machinery is fit for use, properly inspected, and serviced according to schedules</li> <li>Team Supervision: Lead and supervise a team of riggers, crane operators, and other lifting personnel. Provide training and guidance on lifting procedures, safety protocols, and the proper use of equipment</li> <li>Lift Plans and Procedures: Develop, review, and implement detailed lifting plans, including the assessment of load weights, equipment requirements, and rigging configurations. Ensure all plans are approved before execution</li> <li>On-Site Coordination: Coordinate lifting operations with other construction activities to minimize disruptions and ensure timely project delivery. Liaise with site managers, engineers, and subcontractors to ensure smooth and efficient lifting operations</li> <li>Incident Reporting and Investigation: Document any lifting incidents or near-misses, conducting investigations as necessary Develop corrective actions and ensure that safety protocols are revised accordingly</li> <li>Compliance and Documentation: Ensure that all required lifting documentation (inspection records, permits, and licenses) are completed and maintained in accordance with regulatory requirements</li> <li>Reporting and Communication: Provide regular reports to the project manager on the status of lifting operations, highlighting any concerns, risks, or delays. Maintain clear and effective communication with the site team and stakeholders</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable? </strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected:</strong></p><br><ul> <li>A recognized certification in lifting operations (e.g., Lifting Supervisor Course, Crane Operations Safety Course, or equivalent)</li> <li>Minimum of 5 years of experience in lifting supervision in the construction industry</li> <li>Extensive experience with cranes, hoisting equipment, rigging, and lifting techniques</li> <li>Familiarity with the Abu Dhabi and UAE safety regulations related to lifting operations</li> <li>In-depth knowledge of lifting equipment, rigging techniques, and lifting procedures</li> <li>Strong understanding of safety regulations, risk assessment processes, and compliance</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>JOB OBJECTIVE </strong></span></p><br>
<p><span>The main purpose of this position is to develop, coordinate and deliver training and refresher training to Facilities and Cleaning department. Oversee the delivery of the training programs for the Facilities team including housekeeping staff of Dubai Metro.</span></p><br>
<p><span><strong>KEY RESPONSIBILITIES </strong></span></p><br>
<p><span><span><strong>STRATEGIC </strong></span></span></p><br>
<ul>
<li><span>Identify current and future training needs for Facilities Department staff in line with operational and competency requirements.</span></li>
<li><span>Develop the competency matrix for all job roles within the Facilities Department</span></li>
<li><span>Design and implement the initial training and refresher training framework for Senior Soft Services Supervisors, Soft Services Supervisors, Housekeeping Staff, Office Assistants Assistant Accommodation Managers and other outsourced staff.</span></li>
<li><span>Draft, review, and continuously improve training and refresher training materials based on operational trends, audit findings, performance gaps, and assessment in line with the Competency Management Procedure.</span></li>
<li><span>Support the development of training practices to align with business growth and operational excellence objectives.</span>
<ul>
<li><span>Effectively coordinating with the Learning and Development Department to ensure training programmes and materials align with operational needs and competency requirements. </span></li>
</ul>
</li>
</ul>
<p><span><strong>FINANCIAL</strong></span></p><br>
<ul>
<li><span>Plan and coordinate training activities efficiently to avoid impact on daily operations and optimize resource utilization.</span></li>
<li><span>Coordinate with Learning & Development Department to nominate in-house staff for new training program with no impact on daily operation.</span></li>
<li><span>Coordinate with suppliers and manpower service providers to ensure cost‑effective training delivery.</span></li>
<li><span>Support value for money training solutions while maintaining compliance with competency and certification requirements.</span></li>
</ul>
<p><span><strong> S</strong><strong>takeholder / Customer </strong></span></p><br>
<ul>
<li><span>Closely coordinate with the Learning & Development Department for induction programs, safety procedures, supervisory training, and new training initiatives.</span></li>
<li><span>Liaise with manpower service providers to review and verify submitted training calendars.</span></li>
<li><span>Coordinate with chemical suppliers, large equipment suppliers, and other service providers to confirm training schedules and delivery.</span></li>
<li><span>Arrange, lead, and manage meetings with trainers from manpower service providers and suppliers.</span></li>
</ul>
<p><span><strong>Operational </strong></span></p><br>
<ul>
<li><span>Prepare training materials, deliver training, and conduct assessments in line with the Competency Management Procedure.</span></li>
<li><span>Deliver training to in‑house and outsourced staff, including new joiners, as per the approved training plan. And provide detailed feedback on learner progress and achievement in accordance with operational requirements to Head of Facilities</span></li>
<li><span>Deliver refresher training to Soft Services Supervisors as per the frequency stated in the Refresher training plan with no impact on daily operation.</span></li>
<li><span>Coordinate with chemical and large equipment suppliers to ensure that refresher training is delivered to Soft Services Supervisor and Housekeeping Staff as per the frequency stipulated in the annual plan</span></li>
<li><span>Prepare and manage the training calendar for Soft Services Supervisors in coordination with internal departments and external suppliers.</span></li>
<li><span>Monitor and evaluate training delivery by manpower service providers to ensure effectiveness and compliance for initial and refresher training</span></li>
<li><span>Plan and coordinate large equipment training for Machine Operators/Team Leaders and manage ongoing competency requirements.</span></li>
<li><span>Ensure deep cleaning staff and supervisors are competent to operate Aerial Work Platforms and maintain valid certification as per the regulatory authorities and schedule annual refresher training.</span></li>
<li><span>Verify assessment and refresher training records and submit detailed reports to the Senior Soft Services Manager.</span></li>
<li><span>Inspect Dubai Metro locations to assess staff competence and identify training needs and submit findings to the Head of Facilities.</span></li>
<li><span>Analyse training needs for housekeeping staff and develop on‑the‑job training programs.</span></li>
<li><span>Maintain and manage training databases, ensuring all records are properly filed and documentation is complete for audit purposes and future reference</span></li>
<li><span>Prepare and provide all required training documentation to manpower service providers and suppliers and ensure accurate and up-to-date training records are consistently maintained</span></li>
<li><span>Provide dashboard to Head of Facilities which will show the planned training program against actual on a monthly basis.</span></li>
<li><span>Ensure that required training documentation is uploaded on Q-Pulse in a timely manner.</span></li>
<li><span>Carry out additional duties as required to support the Facilities and Cleaning Department.</span></li>
</ul>
<p><span><strong>DIMENSIONS </strong></span></p><br>
<ol>
<li><span>Dubai Metro Stations, Car Parks, Depots and Trains</span></li>
<li><span>Manpower Service Provider training areas</span></li>
<li><span>Staff are expected to demonstrate flexibility by working across three shift patterns and responding during emergencies, in line with operational requirements</span></li>
</ol>
<p><span><strong>KEY COMPETENCIES </strong></span></p><br>
<p><span><strong> Technical </strong><strong>Competencies</strong></span></p><br>
<ol>
<li>Facilities Management knowledge within the hospitality or transport sector</li>
<li>Understanding of high-level cleaning, waste management, pest control and soft services</li>
<li>Knowledge and expertise in training and instructional methods</li>
<li>Creating and delivering training programmes and relevant materials and for Facilities staff</li>
<li>Conducting inspections and identifying training gaps</li>
<li>Ability to handle large cleaning equipment</li>
<li>Risk assessment skills</li>
<li>Proficiency in MS Office applications</li>
<li>Fluency in spoken and written English</li>
<li>Knowledge and expertise in training and instructional methods</li>
<li>Ability to utilize presentation tools, computer systems, and software applications</li>
<li>Strong planning, presentation, time management, and project management skills</li>
</ol>
<p><span><strong>Behavioural Competencies</strong></span></p><br>
<p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br>
<p><span><strong>Min.</strong></span></p><br>
<p><span><strong>Required</strong></span></p><br>
<p><span><strong>Desirable</strong></span></p><br>
<br>
<p><span><strong>Education</strong></span></p><br>
<p><span>Ideally a degree holder or diploma in Facilities Management, Hospitality</span></p><br>
<p><span>Certified Trainer certification </span></p><br>
<p> <span>NEBOSH/ISOH certification </span></p><br>
<br>
<p><span><strong>Experience</strong></span></p><br>
<p><span> A minimum of 3 to 5 years’ experience in training within FM and Housekeeping sector.</span></p><br>
<br>
<p><span><strong>Skills / Training</strong></span></p><br>
<p><span>Working knowledge of housekeeping processes and associated activities</span></p><br> <p><span>Ability to deliver training and documentation in clear spoken and written English.</span></p><br> <p><span><span>Knowledge of HSE compliance requitements</span> </span></p><br>
<p><span>Project management certification </span></p><br>
<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager/supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items.<br>Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and stairs and/or service ramps. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p>The HoReCa Supervisor is responsible for driving consistent and profitable sales growth within the HoReCa channel through close interaction with customers, distributors, and prospects. The role supports the development and execution of channel strategies, leads negotiations, and ensures strong market penetration to achieve both short- and long-term commercial objectives in line with Ferrero priorities.</p><br><br>
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<p>In <strong>Sales Strategy</strong>, you will develop and propose the annual operational sales plan for the channel in alignment with the Sales Manager, while also shaping the mid-term sales strategy. You will assess market positioning and identify product needs or adjustments required to meet the On the Go and HoReCa channel objectives, ensuring alignment with overall Ferrero Group priorities.</p><br><br>
<p>Within <strong>P&L and Budget Management</strong>, you will ensure effective budget control in line with business objectives, including proposing sales volume and value targets, managing sales, marketing, and overhead costs, and leading the forecasting of distributor and customer performance. You will work closely with Trade Marketing to manage channel trade spend and Gross-to-Net forecasting.</p><br><br>
<p>You will drive the implementation of <strong>Sales Development</strong>, ensuring the achievement of growth and revenue targets. You will continuously monitor the market to identify opportunities to strengthen market penetration and collaborate closely with Marketing to ensure proper brand execution and maximize profitability. Through <strong>Perfect Store Execution</strong>, you will ensure optimal product visibility and availability across all points of sale, maintaining high standards both quantitatively and qualitatively.</p><br><br>
<p>You will also lead and manage commercial <strong>Negotiations</strong> with customers and distributors, ensuring alignment with business objectives while coordinating the use of effective internal and external selling tools.</p><br><br>
<p>Additionally, you will maintain strong and frequent <strong>Relationship Management </strong>with customers and prospects to ensure deep market understanding, while providing regular updates to senior management on channel performance, plans, and key developments.</p><br><br>
<p>Within <strong>Human Resources and Team Management</strong>, you will lead, coach, and develop the Out of Home team, fostering a culture aligned with Ferrero values. You will be accountable for team performance, talent development, and building capabilities through continuous feedback and development initiatives.</p><br><br>
<p>You will also define and manage the optimal sales structure in <strong>Distributors and Customer Coordination</strong>, including headcount and route to market, ensuring that distributors and customers are fully aligned with business plans, targets, and contractual requirements to drive overall channel performance.</p><br><br>
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<p>3-5 years’ experience in Sales, ideally within the FMCG sector in the UAE region, with exposure to the HoReCa or Out of Home channel and a strong understanding of distributor and customer dynamics.</p><br><br>
<p>A commercially minded and proactive profile, with strong relationship-building and negotiation skills, and the ability to identify opportunities to strengthen market presence and drive business growth. Additionally, a hands-on and execution-focused approach, with the ability to support sales planning, manage budgets and forecasts, and drive strong in-market execution while ensuring alignment with distributors and customers on business objectives. Proven experience in managing or supervising teams, with the ability to coach, motivate, and develop team members in line with business needs and company values.</p><br><br>
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<p>Careers with caring built in - discover our benefits <u>here</u>.</p><br><br>
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<p>Ferrero began its journey in the small town of <strong>Alba in Piedmont, Italy, in 1946.</strong> Today, it is one of the world’s largest sweet-packaged food companies, with many <strong>iconic brands</strong> sold in countries all over the world. Find out more about Ferrero at <u>ferrero.com</u>.</p><br><br>
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<p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.<br>Find out more <u>here</u>.</p><br><br>
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