branch manager Jobs - Abu Dhabi UAE
2167 Jobs Found
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About the job Instrument & Control Supervisor
<p>Work Location</p><br>
<p>MUB (OFFSHORE)</p><br>
<p>Leave Cycle</p><br>
<p>28/28</p><br>
<p>Working Hours</p><br>
<p>Offshore: 06:30 to 18:30 (7-days a week)</p><br>
<p>Contract Type</p><br>
<p>Contract Hire</p><br>
<p>Air Ticket</p><br>
<p>Round trip - Economy class provided</p><br>
<p>Medical</p><br>
<p>Health Insurance provided</p><br>
<p>Food & Accommodation</p><br>
<p>Single status accommodation provided.<br>Food provided by the company</p><br>
<p>Qualification (minimum)</p><br>
<p>Bachelor's degree in Instrumentation Engineering, or Diploma in Instrumentation Engineering is preferred.</p><br>
<p>Experience (minimum)</p><br>
<p>Minimum of 5+ years of experience in instrumentation and control construction and testing, with at least 3 years in a supervisory role in the oil and gas industry. Brownfield project experience is preferred.</p><br>
<p>Job Description & Responsibilities</p><br>
<p>Assist the Assistant Head of Processing and Senior Instrument Engineer in implementing project plans, schedules and supervise and coordinate the project execution in efficient and effective manner, execute project within the approved budgetary limits and monitor the actual expenditure against budgets. In case of equipment/material requirement which are under the non-budgeted category; assist the Assistant Head of Processing P to prepare additional budget proposal for approval., Provide effective leadership to building the Project team setting individual objectives, managing performance and motivating Staff in order to maximize departmental performance, Follow relevant project procedures and instructions so that work is carried out in a controlled and consistent manner., Assist the development, implementation and regular review of policies, procedures and systems related to ensure consistent & systematic application of best practices and to improve operational performance, Communicate the approved polices & procedures and instructions to staffs and monitor their adherence so that work is carried out in a systematic and controlled manner, Monitor the quality of material, equipment and technical skills deployed in PI-PS Project services provided by external contractors to ensure reliability, integrity and phased acceptance of their work in line with relevant quality standards,Conduct regular project review meetings with Contractors to discuss and resolve any technical issues as and when required to ensure completion of all contracts in a safe and professional manner, Continuously monitor and review the project schedules to ensure project activities are implemented in a cost effective and timely manner, Identify material/equipment required for the project, notify urgent and emergency situations and coordinate transportation of the same to facilitate timely availability of resources, Plan tasks in coordination with the team, analyse activity priorities, and guarantee timely completion while adhering to established procedures and standards.Analyze / carry out risk assessments of all work orders and prepare Permit to Work (PTW) in order to ensure effective risk mitigation and completion of tasks as per procedures. Monitor and review the progress of construction-related activities, including but not limited to schedules, daily/weekly/monthly plans, and coordinate with contractor personnel and relevant authorities. Provide support and guidance to ensure proper project execution in compliance with established procedures, specifications, and the allocated budget. Supervision and involvement in testing and inspection activities such as calibration, installation, inspection, FAT, SAT, loop checks, trip logic tests, functional tests, MC walkdowns, RFC, PSSR, start-up, and commissioning. Carry out field testing and commissioning work. Conduct Inspections. Conduct regular project review meetings with Contractors to discuss and resolve any technical issues as and when required to ensure completion of contracts in a safe and professional manner. Day to day management of the site, including supervising and monitoring construction/installation work while resolving any unexpected technical difficulties and problem may arise. Flexibility to work and coordinate multiple jobs assigned.</p><br>
<p>Skills</p><br>
<p>Ability to understand project objectives and execute job requirements satisfactorily., Ability to assist group members in resolving technical issues and clarifying process requirements. Logical thinking, Flexibility to work and coordinate multiple jobs assigned., Hands-on experience with Permit to Work (PTW) procedures.<br>Proficiency in reviewing and signing off test packs prepared by contractors, Ability to review, comment, and approve construction documents at the site level</p><br>
<p> Key area of experience</p><br>
<p>Experience in calibration, installation, inspection, FAT, SAT, loop check, Trip Logic Test, Functional Test, MC walkdown, RFC and PSSR start-up, and commissioning activity</p><br>
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<p>As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.<br>Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join<strong> InterContinental Dubai Marina Hotel & Residences</strong> as <strong>Recreation Attendant.</strong><br><strong>InterContinental Dubai Marina</strong> is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.<br><strong>A little taste of your day-to-day:</strong></p><br><p><strong>Your role will include but not be limited to:</strong></p><br><ul><li>Greeting every guest with a warm, genuine smile upon arrival, setting a positive tone for their experience.</li><li>Assist guests with information about the recreation facilities, spa services, and wellness programs.</li><li>Respond promptly and courteously to guest requests or concerns, ensuring needs are met efficiently.</li><li>Ensure the pool, gym, spa, and surrounding recreational areas are clean, well-organized, and visually appealing at all times.</li><li>Set up and arrange furniture, fitness equipment, and poolside amenities as needed.</li><li>Maintain and clean restrooms, changing rooms, and shower areas throughout your shift, ensuring they are sanitized, stocked with toiletries and towels, and always guest ready.</li><li>Perform regular walk-throughs to identify and address any cleanliness or maintenance issues proactively.</li><li>Distribute towels, water, and other guest essentials while monitoring inventory levels.</li><li>Keep storage areas clean, organized, and well-supplied; report low stock to management in a timely manner.</li><li>Adhere to safety protocols and cleanliness standards in line with health and hygiene regulations.</li><li>Monitor guest activity in recreational areas to ensure rules are followed and everyone remains safe.</li><li>Promptly report any facility damages, hazards, or equipment malfunctions to the appropriate team or supervisor.</li></ul><p><strong>Why you will love this job:</strong></p><br><ul><li>Work in a dynamic, high-energy environment where no two days are the same.</li><li>Learn new skills, receive mentorship, and have opportunities for career growth.</li><li>Be part of a supportive team that values collaboration and fun.</li><li>Enjoy benefits like staff discounts, and a creative, inspiring workplace.</li></ul><p><strong>Ideally, you'll have some or all the following qualifications and experience we're looking for:</strong></p><br><ul><li>Previous experience in recreation, guest service, or a wellness-related role, preferably in a hotel or resort setting.</li><li>Strong attention to detail and a passion for maintaining cleanliness and hygiene.</li><li>Ability to work independently and as part of a team.</li><li>A friendly, energetic, and guest-oriented attitude with strong communication skills.</li></ul><p><strong>What you can expect from us:</strong><br>We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.<br>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.<br>IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br>So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!</p><br><br> </div>
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<span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
We're looking for a cleaner who will be responsible for maintaining cleanliness and hygiene across assigned indoor and outdoor areas, including offices, facilities, and landscaped spaces. Typical tasks include sweeping, mopping, dusting, wiping surfaces, emptying bins, and cleaning restrooms and common areas in line with company standards. The role also involves safe handling of cleaning equipment and materials, reporting any maintenance or safety issues, and following health, safety, and environmental procedures. The Cleaner works closely with supervisors and team members to ensure a neat, orderly, and professional environment that supports daily operations.<br>Responsibilities:Clean and sanitize offices, workstations, meeting rooms, reception areas, corridors, and common areas. Clean and disinfect toilets, washrooms, sinks, mirrors, and replenish soap, tissue, and other hygiene supplies. Sweep, mop, vacuum, and dust floors, furniture, windows, and office equipment. Empty waste bins, collect rubbish, and dispose of waste in designated disposal areas. Maintain cleanliness of kitchen and pantry areas, including washing cups and ensuring refreshments areas remain tidy. Refill drinking water, paper towels, hand soap, and other consumable supplies as required. Report any maintenance issues, damages, or unsafe conditions to the Administration Officer. Use cleaning chemicals and equipment safely and according to company instructions. Store cleaning materials and equipment properly after use. Support office preparations for meetings, events, and visitors by ensuring assigned areas are clean and organized. Follow company Health, Safety, and Environmental (HSE) policies and procedures. Wear the required Personal Protective Equipment (PPE) when performing cleaning duties. Assist with other general housekeeping duties as assigned by the supervisor.<br>Qualifications Basic education is preferred. Previous experience in cleaning, housekeeping, or facility maintenance is an advantage. Understanding of basic health, safety, and hygiene standards in workplaces and public areas. Strong attention to detail and commitment to maintaining high cleanliness standards. Reliability, punctuality, and ability to follow schedules and instructions from supervisors. Capability to work on-site in various indoor and outdoor conditions and lift or move moderate weights as required. Basic communication skills in English; Arabic or other languages are an advantage.
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<span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br>Job Description<br><br><p><strong>MAIN DUTIES:</strong></p><br><p><strong>Administration</strong><br>• Maintains the standards of performance as detailed in the Departmental Operations Manual to ensure the efficient operation of the department in accordance with Hotel Policy.<br>• Assists in establishing the identity of the outlet by providing the standards of food presentation required by each outlet.<br>• Is aware of the method of preparation and the standard recipe for every menu items in his particular kitchen and follows the procedures at all times.<br>• Maintains and cleans all work areas, kitchen equipment and utensils to the high standards of cleanliness and hygiene required by the hotel.<br>• Co-ordinates with colleagues whenever necessary regarding operational problems.<br>• Is familiar with the operational procedures of all equipment in the kitchen and operates them in the correct manner to ensure the maximum efficiency and personal safety.<br>• To assist in the implementation of the various food safety and hygiene standards including HACCP and other Municipality regulations.<br>• Participates in regular meetings and briefings as may be scheduled.<br>• Responds to any changes in the Food and Beverage function as dictated by the industry, company or hotel.<br>Financial and Revenue Responsibilities<br>• To ensure that each kitchen runs at an acceptable food cost.<br>• Minimize wastage<br><strong>Training and Human Resources</strong><br>• To attend training and meetings as and when required.<br>• Participates in any scheduled training and development program that may improve personal or departmental standards.<br>• Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment and victimisation.<br>• Treat complaints of harassment and discrimination promptly and confidentially.<br>• Treat customers and colleagues from all cultural groups with respect and sensitivity.<br>• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.<br>Guest Service Responsibilities<br>• Ensures that guest needs and expectations are met by providing a consistently high standard of food preparation and presentation.<br><strong>Miscellaneous</strong><br>• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.<br>• To provide friendly, courteous and professional service at all times.<br>• To maintain good working relationships with colleagues and all other departments.<br>• To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.<br>• To comply with local legislation as required.<br>• To respond to any changes in the department as dictated by the needs of the hotel.<br>• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.<br>• All Heartists are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.<br>• All Heartists may be assigned to other duties in the hotel as and when required by business levels.</p><br><p><strong>GENERAL DUTIES:</strong></p><br><p><br><strong>Health and Safety</strong><br>• Ensure that all potential and real Hazards are reported immediately and rectified<br>• Be fully conversant with all departmental Fire, Emergency and Bomb procedures<br>• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees<br>• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.<br>• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others<br>• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.</p><br><p><strong>Confidentiality</strong><br>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy<br>• Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.<br>To be fully conversant with:<br>• Hotel fire procedures<br>• Hotel security procedures<br>• Hotel Health and Safety policy and procedures<br>• Hotel Facilities and attractions<br>• Hotel standards of operation and departmental procedures<br>• Sofitel Keys of Luxury and Appearance guidelines<br>• Sofitel “BE Magnifique” vision and its corresponding strategies<br>• Methods of accepted payment of the company<br>• Short- and long-term company marketing promotions</p><br> </div>
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<span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br> </p><br><br>Job Description<br><br><p><strong>Commis 1</strong></p><br><p>Do you have an appetite for career progression and are ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our kitchen team.<br><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>What you will be doing:</strong></p><br><ul><li>Standards Meet and exceed customer and team member expectations.</li><li>provides value-added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations</li><li>communicates effectively with customers, co-workers, and supervisors</li><li>Demonstrates teamwork by cooperating and assisting co-workers as needed.</li><li>Adheres to hotel policies & procedures:</li><li>attends work on time as scheduled</li><li>follows hotel standards regarding personal hygiene</li><li>minimize dangers by following all safety rules and regulations</li><li>Maintains a favorable reputation for the hotel brand at all times.</li><li>To report for duty punctually, wearing the correct uniform and name badge at all times.</li><li>Monitors and controls the cleanliness of the kitchen areas and equipment.</li><li>Makes sure that the correct ordering procedures are followed, and that every order is done through a captain order.</li><li>Prepares his working station and mise en place as per daily requirements and part stock lists.</li><li>Checks working set-up and mise-en-place of his assigned staff and monitors that the task is followed.</li><li>Helps supervise breakfast and a la carte menu 24hrs service and assures the correct sequence of service.</li><li>Controls portion size and presentation, before the dishes are handed over to the pass.</li><li>Informs the Sous chef immediately of any irregularities or problems.</li><li>Makes full hand-over to the responsible supervisor of the following shift.</li><li>Is fully briefed on accident, fire, and evacuation procedures.</li><li>Carries out another duty assigned by the management.</li><li>Records all recipes in his own book.</li><li>Assists Chef de partie in his duites.</li><li>Is fully instructed about Daily Specials and promotions, as well as the usual menu offer, including recipes.</li><li>To have knowledge about first aid.</li><li>Attend training classes and make suggestions for improvement.</li></ul><ul><li>Prepare, arrange, and serve all Food according to the standards set by the sous chef.</li><li>To ensure delivery of the 15-Minutes Guest Satisfaction Guarantee Service as per IBIS standards.</li><li>To be fully aware, conversant, and embody Accor's spirit, values, and goals and be responsible to integrate them in the day-to-day operation.</li><li>To be fully aware and conversant of Accor environmental charter and is responsible to integrate them in the day-to-day operation.</li><li>To be fully aware and conversant of ISO9001/ISO 14001 (for Ibis Hotel) policies and procedures and is responsible to integrate them in the day-to-day operation.</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>Creative and passionate about food and customer service</li><li>Able to work in a high-pressure environment</li><li>Excellent interpersonal and communication skills; a team player</li><li>Bachelors or diplomas/certifications in Culinary required.</li><li>Work in 5* Hotel or relevant experience is a must with in the industry.</li><li>Currently in UAE and willing to join immediately will be an advantage.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
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<p>Provides administrative and clerical support to ensure efficient patient flow and unit operations. Coordinates patient admissions, discharges, and insurance approvals; maintains accurate documentation; communicates across departments; and supports both patients and staff with non-clinical needs. Ensures compliance with hospital policies and legal standards while contributing to a patient-centred environment.</p><br><br>Responsibilities:<br><p><strong>Critical Patient and Insurance Coordination</strong></p><br><ul> <li>Coordinates with insurance providers to obtain necessary approvals.</li> <li>Verifies insurance approvals and secures pre-certifications/authorisations for requested services.</li> <li>Creates FIN for discharge equipment and collaborates with Unimed/Med Shop and outpatient insurance teams to ensure approval and delivery.</li> <li>Liaises with international insurance representatives regarding patient condition and documentation.</li> <li>Coordinates with the Insurance/PBS team to obtain transfer approval for rehabilitation services.</li></ul><p><strong>Discharge and Admission Processes</strong></p><br><ul> <li>Completes administrative discharges in alignment with RCM and billing protocols.</li> <li>Coordinates with Admission and ER teams for direct ward admissions, obtains patient/family consents, and uploads necessary identification.</li> <li>Processes inpatient discharges and collaborates with the billing team to secure financial clearance.</li> <li>Books appointments and completes referrals for discharged patients.</li> <li>Manages all discharge clinic appointments, including rescheduling and follow-ups.</li> <li>Creates FIN entries for medication refills.</li> <li>Updates daily patient allocations, including labels and assigned medical personnel.</li> <li>Updates service accommodation types (<i>e.g., VIP, Normal Room, ICU</i>) in the system and notifies the finance/billing team.</li></ul><p><strong>Legal and Documentation Requirements</strong></p><br><ul> <li>Compiles, prepares, and maintains patient medical charts.</li> <li>Completes and verifies insurance documentation.</li> <li>Reviews and updates general consent and anaesthesia forms.</li> <li>Ensures all documentation complies with legal and hospital confidentiality standards.</li> <li>Audits admission forms submitted by the Emergency Department.</li> <li>Verifies the accuracy of patient information and supporting documentation.</li> <li>Coordinates with family members to prepare the Death Notification Certificate and ensures timely physician submission.</li></ul><p><strong>Newborn and Birth Registration</strong></p><br><ul> <li>Completes newborn registration and verifies insurance in the hospital system.</li> <li>Collects required documents from parents and coordinates with DHA for issuing Birth Notification Certificates.</li> <li>Sends delivery reports to the Finance team by 12:00 AM.</li> <li>Generates and audits monthly reports of birth notifications submitted to DHA.</li></ul><p><strong>Departmental Liaison and Communication</strong></p><br><ul> <li>Acts as a liaison between physicians, nurses, patients, and various hospital departments.</li> <li>Relays accurate interdepartmental messages to the nursing team.</li> <li>Communicates with the VIP/CEO team regarding special room admissions and staff patients.</li> <li>Coordinates with Nursing Supervisors for inter-facility patient transfers.</li> <li>Collaborates with the Public Relations and Medical Tourism teams to maintain tour-readiness of common areas.</li> <li>Provides process improvement feedback to physicians and floor managers.</li></ul><p><strong>Room and Charges Management</strong></p><br><ul> <li>Monitors and updates room classifications (<i>e.g., Short Stay, Day Case</i>).</li> <li>Modifies patient room charges in Cerner (<i>e.g., VIP to NRR</i>).</li> <li>Inputs physician rounding/consultation fees, Telemetry, Ambulance, Code Blue, and Sick Leave charges.</li></ul><p><strong>Technical and Facility Support</strong></p><br><ul> <li>Coordinates with the IT team for PC, printer, and software-related issues.</li> <li>Requests maintenance or repairs for unit equipment.</li> <li>Orders, monitors, and restocks medical and office supplies for the unit.</li></ul><p><strong>Patient and Visitor Interaction</strong></p><br><ul> <li>Greets and courteously assists patients and visitors.</li> <li>Provides non-medical information such as directions or hospital services.</li> <li>Escorts patients to other departments as needed.</li> <li>Provides Arabic/English verbal and written translation services.</li> <li>Responds to and resolves patient complaints regarding service or logistics.</li></ul><p><strong>Training and Team Support</strong></p><br><ul> <li>Assists in onboarding and training new staff members across units.</li> <li>Keeps the unit team informed of updates to hospital policies and procedures.</li> <li>Prepares allocation and huddle books for the nursing team.</li></ul><p><strong>Supportive and Miscellaneous Tasks</strong></p><br><ul> <li>Answers and directs phone calls appropriately.</li> <li>Prepares reports and summaries for staff meetings.</li> <li>Sends daily patient details to the cafeteria and gift shop for amenities.</li> <li>Requests historical patient files from MRD.</li> <li>Updates Bed Statistics for the Nursing Administration Supervisor.</li> <li>Collects and relays Press Ganey/Patient feedback.</li> <li>Updates Care Partner and Next of Kin information in the system.</li> <li>Assists patients in settling dues through PBS and VIP room payments.</li> <li>Retrieves medications from the pharmacy after hours when necessary.</li></ul><p><strong>Compliance and Confidentiality</strong></p><br><ul> <li>Ensures HIPAA compliance in all patient record handling.</li> <li>Monitors adherence to hospital protocols and reports any concerns to supervisors or managers.</li></ul><br>Qualifications:<br><ul> <li>High School Graduate</li></ul><p><strong>PERSONAL EXPERIENCE:</strong></p><br><ul> <li>Excellent English and Arabic verbal/written communication skills.</li> <li>Exposure to/experience with customer service principles.</li> <li>Knowledge and skills in responding to codes and other emergencies.</li> <li>Demonstrates adequate Medical Terminology.</li> <li>Demonstrates computer literacy (in <i>Cerner</i> System) and efficiency.</li></ul> </div>
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<p>Canadian University Dubai, CUD, is seeking a highly organized and service oriented <strong>Academic Support Officer</strong> to provide administrative and secretarial support to the Dean and faculty members within the relevant Faculty.</p><br><p>The successful candidate will contribute to the effective day to day operation of the Faculty by coordinating administrative activities, maintaining accurate academic and departmental records, supporting meetings and correspondence, assisting students and faculty members, and ensuring timely follow up on assigned activities.</p><br><p><strong>Qualifications</strong></p><br><ul><li>Applicants should hold a university degree, or college diploma.</li><li>Candidates should demonstrate strong administrative capabilities, excellent organizational skills, and the ability to manage confidential and sensitive information with professionalism and discretion.</li><li>Proficiency in Microsoft Word, PowerPoint, and Excel is required.</li><li>Excellent written and verbal communication skills in English are required. Arabic or French language skills are considered an asset.</li></ul><p><strong>Experience Requirements</strong></p><br><ul><li>Applicants should have a minimum of two years of relevant work experience.</li><li>Previous administrative experience supporting at an executive level is required.</li><li>Experience within an educational environment is required, preferably within the UAE.</li><li>Knowledge and experience of working within a university or higher education environment is considered an advantage.</li><li>Candidates should demonstrate an understanding of the higher education environment and its operations, both locally and internationally.</li></ul><p><strong>Knowledge and Skills</strong></p><br><ul><li>The successful candidate should demonstrate:</li><li>Strong planning and organizational skills</li><li>The ability to manage multiple priorities effectively</li><li>Good time management skills</li><li>Excellent record keeping and administrative capabilities</li><li>Strong interpersonal, communication, and presentation skills</li><li>A customer focused and service oriented approach</li><li>Commitment to achievement and high quality work</li><li>Flexibility and the ability to adapt to change</li><li>The ability to work effectively under pressure</li><li>Innovation and creativity in approaching administrative responsibilities</li><li>Strong knowledge of Microsoft Office applications, including Word, PowerPoint, and Excel</li><li>Sound technical knowledge of internet technologies</li><li>Excellent written English</li><li>The ability to work both independently and collaboratively within the Academic Affairs team</li><li>A strong commitment to teamwork, including supporting colleagues, sharing ideas and resources, and contributing to Faculty, Department, and University goals and values</li></ul><p><strong>Key Responsibilities</strong></p><br><ul><li>Provide administrative and secretarial support to the Dean and faculty members within the relevant Faculty.</li><li>Develop and maintain student profiling systems for relevant departments.</li><li>Organize and maintain supervisors’ appointment schedules according to established priorities.</li><li>Analyze information and generate statistical data as requested by the supervisor.</li><li>Assist in preparing correspondence, reports, and confidential materials.</li><li>Maintain accurate paper and electronic filing systems and ensure information can be retrieved efficiently.</li><li>Maintain and organize departmental records.</li><li>Arrange meetings on behalf of supervisors, prepare agendas and supporting materials, assist with presentations, and record meeting minutes.</li><li>Follow up on actions arising from decisions made by supervisors.</li><li>Attend to student requests for meetings with supervisors and provide appropriate administrative assistance.</li><li>Support Human Resources in coordinating interviews for potential candidates.</li><li>Assist with the verification and confirmation of individual faculty teaching loads, courses taught, and course schedules for each semester.</li><li>Develop positive and professional working relationships with colleagues, students, and members of the wider University community.</li><li>Provide administrative assistance to the Faculty, students, University, and wider community as required.</li><li>Perform other related duties and responsibilities as assigned.</li></ul><p><strong>Our eligible employees enjoy competitive compensation and benefits, including:</strong></p><br><ul><li>Generous annual leave</li><li>Tax free salary</li><li>Housing allowance</li><li>Annual flights</li><li>Professional development opportunities</li><li>Medical health insurance</li><li>In house visa and relocation support services</li><li>Full access to campus facilities<br> </li></ul><br><p>Established in 2006, CUD is one of the most promising universities in the Middle East, Africa, and South Asian region, <b><i>QS Ranked in the top 2% of Universities in the World, the </i></b><b><i>#1 University in Dubai,</i></b><b><i> and 21st in the Arab Region</i></b> according to the QS Arab Region Rankings 2025.</p><br><p>Our expanded City Walk campus hosts state-of-the-art amenities with a focus on entrepreneurship, innovation, and creativity. Combining all the essential elements of technology, the avant-garde campus brings a new experience to students, featuring: laboratories, research facilities, media studios, high-tech classrooms, a multipurpose theatre, gymnasium, student centre, plenty of dining and entertainment options, and many more!</p><br><p>With the world’s fastest growing population, Dubai is home to an exciting, diverse, multi-cultural blend of young, dynamic, professionals, all drawn to the Emirate for its unrivalled lifestyle and the outstanding employment prospects.</p><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and efficient Kitchen and Laundry Technician to join our team in Rixos Al Mairid at Ras Al-Khaimah, United Arab Emirates. In this role, you will be responsible for maintaining the cleanliness and functionality of our kitchen and laundry facilities, ensuring smooth operations and adherence to hygiene standards.</p><br><ul><li>Operate, clean, and maintain kitchen and laundry equipment, including dishwashers, washing machines, dryers, and cooking appliances</li><li>Perform daily cleaning and sanitizing tasks in kitchen and laundry areas, following established procedures and schedules</li><li>Monitor inventory of cleaning supplies and report shortages to the appropriate supervisor</li><li>Assist in the proper storage and organization of kitchen utensils, linens, and other supplies</li><li>Conduct routine inspections of equipment and report any malfunctions or maintenance needs</li><li>Collaborate with kitchen and housekeeping staff to ensure efficient workflow and timely completion of tasks</li><li>Adhere to all health, safety, and hygiene regulations and guidelines</li><li>Assist in training new team members on equipment operation and cleaning procedures</li><li>Maintain accurate records of cleaning activities, equipment maintenance, and inventory</li></ul><br>Qualifications<br><br><ul><li>Proficiency in operating various kitchen and laundry equipment</li><li>Strong knowledge of cleaning and sanitizing procedures</li><li>Basic maintenance and troubleshooting skills for kitchen and laundry equipment</li><li>Excellent time management and multitasking abilities</li><li>Strong attention to detail and commitment to cleanliness standards</li><li>Physical stamina to perform tasks that involve standing, walking, and lifting for extended periods</li><li>Ability to work efficiently in a fast-paced environment</li><li>Good communication and teamwork skills</li><li>Food safety certification preferred</li><li>Previous experience in kitchen or laundry operations, particularly in a hospitality or healthcare setting, is a plus</li><li>Familiarity with UAE health and safety regulations is beneficial</li></ul><br>Additional Information<br><br><ul><li><p>Competitive salary and service charge.</p><br></li><li><p>Accommodation and meals provided.</p><br></li><li><p>Health insurance and visa sponsorship.</p><br></li><li><p>Career growth opportunities in a luxury hospitality brand.</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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About the job Operator-Furnace (Steel Industry)
<p>Role Purpose</p><br>
<p>Operate and control the temperature of the reheating furnace to ensure smooth operation and</p><br>
<p>safety of the equipment. Constant monitoring of billets flow from charging table into reheating</p><br>
<p>furnace and discharging of billets</p><br><p>Responsibilities<br> To operate the reheating furnace safely as per standard working procedures.<br> Monitor various parameters, graphs and be able to modify the parameters to ensure safe operation.<br> To be aware of safe procedures required to operate and stop/shutdown the furnace equipment.<br> Scale cleaning in furnace soaking zone and recuperating area during weekly down day.<br> Follow the procedures required for cooling down and heating up curves of reheating furnace after<br>shutdown.<br> Routine inspection of furnace auxiliary equipment's and report any abnormalities noticed to shift<br>supervisor or concern section.<br> To be familiar of HMI alarms to detect potential premature failure.<br> Able to identify malfunctioning of the equipment and give proper feedback to maintenance crew.<br> Maintain the work records in a well documented manner.<br> To keep the work area always clean and tidy.<br> Follow all management directives, regulations and policies relating to safety, quality, health and<br>environment.</p><br><p>To assist main pulpit operator whenever he is out of pulpit.<br> To assist during furnace refractory repair.<br> As per requested from line manager</p><br><p>To perform this job successfully, an individual must be able to perform each duty<br>satisfactorily. The requirements listed below are representative of the knowledge, skills, and<br>abilities required.<br> Good physical capabilities and health.,<br> Ability to judge distance, height, vision, clearance, hearing, color distinction,<br>reasonable quick reflexes, and assess the load weight<br> Basic knowledge of rigging and safe crane operation.<br> Fundamental Of Reheating Furnace operation.<br> Metallurgy Fundamental for Furnace Operation<br> RHF Relining.<br> Onsite emergency response plan RM</p><br><p>Minimum<br>Qualification<br>(Educational<br>Qualifications,<br> Diploma in Mechanical, Metallurgical, Electrical or<br>Instrumentation engineering.<br> Types of refractories and installation<br> Basics of RHF process automation</p><br><p>Professional<br>Experience<br> Minimum of 5 years' experience as Reheating furnace operator<br> Work experience in walking hearth type furnace.<br> Work experience in gas fired furnace</p><br>
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<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><ul>
<li><span>To support the Senior/Associate Director in revenue generation, customer acquisition, relationship deepening, portfolio growth and business development across both the Premium and Priority Banking segments through a dedicated virtual engagement model.</span></li>
<li><span>The Assistant Relationship Manager (Virtual) is responsible for managing and servicing an assigned portfolio of Premium and Priority Banking customers through proactive telephone, video and digital engagement channels. The role will execute a disciplined Contact Management Plan to deepen customer relationships, enhance customer experience, identify financial needs and deliver appropriate banking, wealth, insurance and investment solutions.</span></li>
<li><span>The role will support the growth of Priority Banking by developing Premium Banking customers towards Priority qualification through consistent customer engagement, portfolio reviews, needs-based conversations and wallet share expansion. The role will also ensure existing Priority Banking customers remain actively engaged, serviced and retained through regular relationship reviews and proactive outreach.</span></li>
<li><span>The Assistant Relationship Manager (Virtual) acts as the primary virtual point of contact for assigned customers and is responsible for maintaining high levels of customer activity, relationship penetration, service excellence and sales productivity while adhering to all regulatory, compliance and conduct requirements.</span></li>
<li><span>The role forms a critical part of the ARM Channel operating model and serves as a key enabler for customer servicing, acquisition, retention, portfolio growth and Priority Banking qualification across the Premium and Priority customer segments.</span></li>
<li><span>This role forms part of the UAE National Talent Development pathway within Priority Banking and provides a structured progression route to Assistant Relationship Manager, Associate Relationship Manager and Senior Associate Relationship Manager positions within the ARM Channel.</span></li>
</ul><br><b>Key Responsibilities</b> <br><p><span><strong><u><span>Strategy</span></u></strong></span></p><br><br>
<ul>
<li><span>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.</span></li>
<li><span>Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director.</span></li>
<li><span>Update & maintain all MIS (Calls, Prospects, Attritions etc.).</span></li>
<li><span>Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span></li>
<li><span>Activation of dormant accounts.</span></li>
<li><span>Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications.</span></li>
<li><span>Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan.</span></li>
<li><span>Identify customer needs and opportunities through regular customer engagement and financial conversations</span></li>
</ul><br> <br><ul>
<li><span>Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions.</span></li>
<li><span>Support acquisition and retention activities through virtual engagement channels.</span></li>
<li><span>Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking.</span></li>
<li><span>Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement.</span></li>
<li><span>Execute daily calling activities to drive customer servicing, relationship deepening and business generation.</span></li>
</ul><br> <br><p><span><strong><u><span>Business</span></u></strong></span></p><br><br>
<p><strong><span>Acquisition & Sales Management</span></strong></p><br><br>
<ul>
<li><span>Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.</span></li>
<li><span>Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director.</span></li>
<li><span>Update & maintain all MIS (Calls, Prospects, Attritions etc.).</span></li>
<li><span>Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span></li>
<li><span>Activation of dormant accounts.</span></li>
<li><span>Constantly update product and process knowledge by successfully attending Tests/Quizzes/Certifications.</span></li>
</ul><br> <br><ul>
<li><span>Conduct proactive outbound calling activities to Premium and Priority Banking customers in accordance with the Contact Management Plan.</span></li>
<li><span>Identify customer needs and opportunities through regular customer engagement and financial conversations.</span></li>
<li><span>Generate opportunities across Investments, Insurance, Deposits, Liabilities and Wealth Management solutions.</span></li>
<li><span>Support acquisition and retention activities through virtual engagement channels.</span></li>
<li><span>Identify Premium Banking customers with Priority qualification potential and actively support their progression into Priority Banking.</span></li>
<li><span>Increase customer wallet share, Assets Under Management and product penetration through structured customer engagement.</span></li>
<li><span>Execute daily calling activities to drive customer servicing, relationship deepening and business generation.</span></li>
</ul><br> <br><p><span><strong><u><span>Customer Relationship Building</span></u></strong></span></p><br><br>
<ul>
<li><span>Build and deepen relationships with existing Priority Customers.</span></li>
<li><span>Build and deepen relationships with Premium Banking customers to support future Priority qualification.</span></li>
<li><span>Effectively meeting customer expectations and handling/reduction of customer complaints.</span></li>
<li><span>Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span></li>
<li><span>Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span></li>
<li><span>Serve as the one-point contact to the High-Net-Worth customers of the Bank.</span></li>
<li><span>Conduct regular customer reviews through telephone, video and digital engagement channels.</span></li>
<li><span>Develop long-term customer relationships through consistent and proactive engagement.</span></li>
<li><span>Support customer retention and relationship growth across both Premium and Priority Banking portfolios.</span></li>
<li><span>Ensure customers receive timely servicing and relevant financial solutions aligned to their needs and objectives.</span></li>
</ul><br> <br><p><span><strong><u><span>Processes</span></u></strong></span></p><br><br>
<ul>
<li><span>Ensure compliance of laid down process and procedures.</span></li>
<li><span>Facilitate and Implement work process improvements.</span></li>
<li><span>To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></li>
<li><span>Ensure all customer interactions are accurately documented within approved Bank systems.</span></li>
<li><span>Maintain quality customer engagement standards across all virtual communication channels.</span></li>
<li><span>Execute customer contact activities in line with the Contact Management Plan and applicable service standards.</span></li>
</ul><br> <br><p><span><strong><u><span>People & Talent</span></u></strong></span></p><br><br>
<ul>
<li><span>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span></li>
<li><span>Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span></li>
<li><span>Employ, engage and retain high quality people, with succession planning for critical roles.</span></li>
<li><span>Responsibly delegate work to staff, providing coaching and support where required.</span></li>
<li><span>Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></li>
<li><span>Participate actively in learning, certification and development programmes.</span></li>
<li><span>Support the development of UAE National talent and contribute positively to the ARM talent pipeline.</span></li>
</ul><br> <br><p><span><strong><u><span>Risk Management</span></u></strong></span></p><br><br>
<ul>
<li><span>Ensure KYC/AML updates, proper zero error documentation.</span></li>
<li><span>Updating the C-Manager, adhering to the Contact Management Plan.</span></li>
<li><span>Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span></li>
<li><span>Ensure compliance with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising officer.</span></li>
<li><span>Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span></li>
<li><span>Read, understand and comply with all provisions of the Group Code of Conduct.</span></li>
<li><span>Ensure all virtual customer interactions are conducted in accordance with approved sales processes, regulatory requirements and customer suitability standards.</span></li>
<li><span>Maintain accurate records of customer conversations, recommendations and engagement activities.</span></li>
</ul><br> <br><p><span><strong><u><span>Governance </span></u></strong></span></p><br><br>
<ul>
<li><span>To be able to detect any suspicious transactions, Money laundering, forgeries etc.</span></li>
<li><span>Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.</span></li>
<li><span>Ensure all GPS standards are followed and adhered.</span></li>
<li><span>Ensure all customer engagement activities conducted through telephone and digital channels comply with internal governance standards and regulatory requirements.</span></li>
</ul><br> <br><p><span><strong><u><span>Regulatory & Business Conduct</span></u></strong></span></p><br><br>
<ul>
<li><span>Display exemplary conduct and live by the Group’s Values and Code of Conduct.</span></li>
<li><span>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span></li>
<li><span>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></li>
<li><span>Good knowledge of group policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span></li>
<li><span>Ensure fair customer outcomes through all customer interactions and recommendations.</span></li>
<li><span>Adhere to customer suitability, sales quality and conduct requirements during all virtual engagements.</span></li>
</ul><br> <br><p><span><strong><u><span>Key stakeholders</span></u></strong></span></p><br><br>
<p><span><strong><span>Internal:</span></strong></span></p><br><br>
<ul>
<li><span>Product Manager – Priority Banking – for Launch and implementation of product campaigns.</span></li>
<li><span>Customer Service Manager – WM – for Product services to the customers.</span></li>
<li><span>Unit Heads – Treasury – Implementation of sales strategies.</span></li>
<li><span>Branch Managers – Implementation of sales strategies.</span></li>
<li><span>Marketing Manager – WM – Coordinate marketing and research activities.</span></li>
<li><span>Country Money Laundering Prevention Officer.</span></li>
<li><span>Assistant Relationship Managers.</span></li>
<li><span>Associate Relationship Managers.</span></li>
<li><span>Senior Associate Relationship Managers.</span></li>
<li><span>Team Leaders.</span></li>
<li><span>Priority Banking and Wealth Management teams.</span></li>
</ul>
<p><span><strong><span>External:</span></strong></span></p><br><br>
<ul>
<li><span>Existing and Prospective Customers – for Acquisition and retention of business.</span></li>
<li><span>Premium Banking Customers.</span></li>
<li><span>Priority Banking Customers.</span></li>
</ul><br> <br><p><span><strong><u><span>Other Responsibilities</span></u></strong></span></p><br><br>
<ul>
<li><span>Ability to maintain a highly decent professional environment within the Priority Centre.</span></li>
<li><span>Educate Clients on using of other delivery channels.</span></li>
<li><span>Conduct structured outbound customer engagement activities on a daily basis.</span></li>
<li><span>Support customer servicing, acquisition, retention and portfolio growth through virtual engagement.</span></li>
<li><span>Support qualification of Premium Banking customers into Priority Banking.</span></li>
<li><span>Drive customer activity, relationship deepening and customer satisfaction through proactive customer contact.</span></li>
<li><span>Act as an ambassador of the Priority Banking proposition through every customer interaction.</span></li>
</ul><br><b>Skills and Experience</b> <br><ul>
<li><span>Manage Conduct </span></li>
<li><span>Manage Risk</span></li>
<li><span>Manage People</span></li>
<li><span>Spot Opportunities</span></li>
<li><span>Solve Problems</span></li>
<li><span>Take the Lead</span></li>
<li><span>Build Resilience</span></li>
</ul><br><b>Qualifications</b> <br><ul>
<li><span>University Graduate.</span></li>
<li><span>Relevant experience in relationship management, virtual relationship management, wealth management, contact centre banking, customer engagement or financial services.</span></li>
<li><span>Experience in handling all Banking Customer Services & Investment Products.</span></li>
<li><span>Strong communication and negotiation skills with the ability to influence outcomes.</span></li>
<li><span>Excellent telephone-based relationship management and customer engagement skills.</span></li>
<li><span>Networking ability to manage interdepartmental deliverables.</span></li>
<li><span>Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span></li>
<li><span>Proficiency in Computers.</span></li>
<li><span>Proficiency in CRM, customer engagement and digital communication platforms.</span></li>
<li><span>Adapting to multi-cultural environment.</span></li>
<li><span>Good knowledge of banking practises and regulations.</span></li>
<li><span>Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</span></li>
<li><span>Strong understanding of Premium and Priority Banking customer propositions.</span></li>
<li><span>UAE National preferred.</span></li>
<li><span>Arabic language capability preferred.</span></li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>