Customs Clearance Jobs in UAE
280 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Operation& inventory coordinator
<p><strong>JOB DESCRIPTION</strong></p><br>
<p><strong>Operations & Inventory Coordinator</strong></p><br>
<p>Location: UAE | Department: Operations | Employment Type: Full-Time | Reports To: Operations Lead / Operations Manager</p><br><p>The candidate should have valid UAE Driving License and need to have a personal vehicle</p><br>
<p><strong>Role Overview</strong></p><br>
<p>We are looking for a highly organized and proactive Operations & Inventory Coordinator to manage day-to-day operational movements, domestic logistics, inventory coordination, and vehicle movements across the UAE. A significant part of this role involves planning and coordinating daily van movements between multiple locations, working closely with drivers and internal teams, and ensuring operational requirements are completed on time. The ideal candidate will have a strong understanding of UAE domestic logistics, excellent follow-up and coordination skills, basic knowledge of customs and clearance, and an interest in using AI and digital tools to improve operational efficiency.</p><br>
<p><strong>Key Responsibilities</strong></p><br>
<p><strong>1. Daily Van & Fleet Movement Coordination</strong></p><br>
<p> Plan and coordinate daily movement of company vans between locations, warehouses, sites, and operational areas.</p><br>
<p> Prepare daily vehicle movement plans based on operational requirements and priorities.</p><br>
<p> Coordinate with drivers on locations, timings, routes, and assignments; track movements and ensure vans are available where required.</p><br>
<p> Follow up with drivers throughout the day, resolve delays or changes, and reallocate vehicles based on changing priorities.</p><br>
<p> Coordinate urgent/last-minute movement requirements and maintain trackers covering vehicle, driver, current location, destination, assignment, and status.</p><br>
<p><strong>2. Domestic Logistics & Transportation</strong></p><br>
<p> Coordinate day-to-day domestic logistics requirements across the UAE.</p><br>
<p> Arrange pickups, deliveries, transfers, and movement of goods between warehouses, sites, suppliers, and other locations.</p><br>
<p> Develop a strong understanding of UAE transportation requirements, delivery processes, routes, timings, and operational constraints.</p><br>
<p> Coordinate with drivers, transport companies, suppliers, warehouses, and internal teams; proactively follow up on delays or incomplete deliveries.</p><br>
<p> Maintain PODs, delivery notes, and other logistics documentation and resolve day-to-day logistics issues.</p><br>
<p><strong>3. Inventory & Warehouse Coordination</strong></p><br>
<p> Coordinate inbound and outbound inventory movements and maintain accurate records of receipts, dispatches, transfers, and returns.</p><br>
<p> Coordinate with warehouse teams for receiving, picking, dispatch, and stock transfers.</p><br>
<p> Support inventory reconciliation, investigate discrepancies, and ensure inventory movements are properly documented and traceable.</p><br>
<p><strong>4. Customs & Clearance Support</strong></p><br>
<p> Coordinate with customs agents and freight forwarders when required.</p><br>
<p> Maintain basic working knowledge of UAE customs and clearance procedures.</p><br>
<p> Assist with invoices, packing lists, delivery orders, and shipment documentation; track shipments through clearance and follow up on pending documents or releases.</p><br>
<p> Escalate customs issues to the relevant agent or Operations Lead.</p><br>
<p><strong>5. AI & Digital Operations</strong></p><br>
<p> Use AI tools and digital applications to improve daily operational efficiency and reduce manual work.</p><br>
<p> Use AI for movement schedules, operational updates, logistics data analysis, reports, summaries, and pending follow-ups.</p><br>
<p> Maintain and improve digital trackers and identify repetitive tasks that can be automated or simplified using AI.</p><br>
<p> Support the Operations Lead in developing more efficient, data-driven operating processes.</p><br>
<p><strong>6. Internal Coordination & Follow-Up</strong></p><br>
<p> Act as a central coordination point between Operations, drivers, warehouses, sites, suppliers, and logistics partners.</p><br>
<p> Maintain daily trackers for vehicle movements, deliveries, inventory transfers, shipments, and pending actions.</p><br>
<p> Follow up continuously with stakeholders to ensure tasks are completed on time and prioritize movements according to daily requirements.</p><br>
<p> Support urgent and ad-hoc operational requirements.</p><br>
<p><strong>Required Skills & Experience</strong></p><br>
<p> 2–5 years of experience in operations, logistics, transportation, inventory, warehouse, or a related field.</p><br>
<p> Strong practical understanding of UAE domestic logistics and transportation requirements.</p><br>
<p> Experience coordinating multiple vehicles/drivers and daily movements is highly preferred.</p><br>
<p> Experience dealing with warehouses, suppliers, transport companies, and delivery teams.</p><br>
<p> Basic understanding of UAE customs and clearance processes.</p><br>
<p> Good knowledge of Microsoft Excel / Google Sheets and operational trackers.</p><br>
<p> Comfortable using AI tools such as ChatGPT, Microsoft Copilot, Gemini, or similar tools for productivity and operational problem-solving.</p><br>
<p> Strong communication, organization, and follow-up skills; able to manage multiple requests and changing priorities.</p><br>
<p> UAE driving license is a must; Arabic language skills are preferred.</p><br>
<p><strong>Key Attributes</strong></p><br>
<p> Highly organized and detail-oriented; excellent at follow-ups and closing pending tasks.</p><br>
<p> Proactive, responsive, and takes ownership from start to finish.</p><br>
<p> Quick to respond to changing operational requirements with strong problem-solving and coordination ability.</p><br>
<p> Comfortable working in a fast-paced, hands-on environment.</p><br>
<p> Technology-oriented and willing to adopt AI and digital tools to improve productivity.</p><br>
<p><strong>Preferred Background</strong></p><br>
<p>Candidates from UAE domestic logistics, fleet/transport coordination, distribution, warehousing, trading, field operations, construction/project logistics, or supply chain backgrounds are preferred.</p><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Black & Grey HR is seeking a Port Captain – Offshore & Marine to join our client's marine operations team based in Abu Dhabi, UAE. This is a permanent shore-based role with regular visits to ports, vessels, shipyards, and offshore project locations, providing marine assurance, nautical oversight, and operational support across the company's owned and chartered vessel fleet.<br></p><br><p>You will serve as the shore-based marine authority, ensuring safe and compliant vessel operations while supporting offshore campaigns, marine logistics, port coordination, and vessel assurance activities. Working closely with Vessel Masters, Marine Operations, Project Teams, Port Authorities, Class Societies, and Clients, you will ensure vessels operate in accordance with international maritime regulations, client requirements, and company marine standards.<br></p><br><span><span>Key Responsibilities</span></span><br>- Provide marine assurance oversight across the company's fleet, including DP vessels, survey vessels, offshore support vessels, workboats, and third-party chartered vessels, ensuring safe and efficient marine operations.<br><br>- Monitor and enforce compliance with the ISM Code, SOLAS, MARPOL, flag state regulations, class requirements, and company marine management systems across all assigned vessels.<br><br>- Coordinate with port authorities, harbour masters, terminal operators, pilots, port agents, and customs authorities to facilitate vessel arrivals, departures, berth allocation, and port clearance activities.<br><br>- Provide operational guidance and support to Vessel Masters on voyage planning, marine logistics, navigation, weather routing, port operations, and offshore campaign execution.<br><br>- Conduct and review marine risk assessments, navigational risk analyses, marine assurance reviews, and vessel safety audits to identify operational risks and recommend mitigation measures.<br><br>- Investigate marine incidents, near misses, navigation events, and non-conformities, leading root cause analysis, corrective actions, and lessons learned to improve marine safety performance.<br><br>- Review and approve vessel-specific operational documentation, including pre-departure checklists, marine procedures, towing plans, voyage plans, and project-specific marine documentation.<br><br>- Participate in vessel vetting inspections, marine assurance audits, third-party vessel assessments, and pre-charter technical reviews to ensure vessels meet company and client operational standards.<br><br>- Support marine planning for offshore campaigns, vessel mobilizations, barge operations, cargo movements, and marine logistics activities while coordinating closely with project and operations teams.<br><br>- Act as the primary liaison with flag state administrations, class societies, marine warranty surveyors, clients, and marine assurance representatives regarding vessel compliance, inspections, and operational approvals.<br><br>- Monitor marine operational performance, regulatory changes, and industry best practices, supporting the continuous improvement of marine management systems, operational procedures, and safety standards.<br><br>- Mentor Vessel Masters and marine personnel by promoting safe navigation, operational excellence, regulatory compliance, and a strong marine safety culture across the fleet.<br><br><br><span>Requirements- Class 1 Master Mariner Certificate of Competency (CoC).<br><br>- 10–15 years of seagoing experience, including a minimum of 3 years serving as Master or Port Captain within offshore or marine operations.<br><br>- Strong knowledge of offshore support vessels, DP vessel operations, survey vessels, marine logistics, and offshore project execution.<br><br>- Excellent understanding of the ISM Code, SOLAS, MARPOL, STCW, flag state regulations, and international maritime legislation.<br><br>- Proven experience coordinating with port authorities, harbour masters, class societies, marine warranty surveyors, and client marine representatives.<br><br>- Experience conducting marine assurance activities, vessel inspections, navigational risk assessments, incident investigations, and vessel vetting.<br><br>- Strong leadership, stakeholder management, communication, and decision-making skills in complex marine operational environments.<br><br>- Proficiency in marine reporting, risk management, and Microsoft Office applications.<br><br><span><b><span>Certifications (please attach below certificates)</span></b></span><br><span><b><span></span></b></span><br><br>- Valid Master Mariner Certificate of Competency (Class 1 CoC).<br><br>- Valid GMDSS Certificate.<br><br>- Dynamic Positioning (DP) Certificate is advantageous.<br><br>- ADNOC Marine Approval is highly preferred.<br><br>- ISM Internal Auditor certification is advantageous.<br><br></span><br><span>Benefits- Attractive Salary + Benefits<br><br>- Permanent employment with a leading offshore and marine engineering organization<br><br>- Opportunity to provide marine assurance and nautical oversight for major offshore, subsea, and marine operations across the UAE and the wider GCC region<br><br>- Exposure to complex vessel operations, DP fleets, marine logistics, offshore campaigns, and international maritime compliance<br><br>- Opportunity to work closely with Vessel Masters, port authorities, class societies, marine warranty surveyors, and leading offshore energy clients<br><br>- Long-term career growth and progression into senior marine operations and marine assurance leadership roles within a stable organization<br><br><span><b><span>HOW TO APPLY</span></b></span><br>- Submit your CV along with copies of your relevant maritime certifications.<br><br></span><p>Shortlisted candidates will be contacted within 5 working days of application.<br></p><br>BG Marine | Black & Grey HR<br><br>The Offshore & Subsea Specialist Desk<br><br>Fast. Precise. Confidential. Human.<br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Black & Grey HR is seeking a Port Captain – Offshore & Marine to join our client's marine operations team based in Abu Dhabi, UAE. This is a permanent shore-based role with regular visits to ports, vessels, shipyards, and offshore project locations, providing marine assurance, nautical oversight, and operational support across the company's owned and chartered vessel fleet.<br></p><br><p>You will serve as the shore-based marine authority, ensuring safe and compliant vessel operations while supporting offshore campaigns, marine logistics, port coordination, and vessel assurance activities. Working closely with Vessel Masters, Marine Operations, Project Teams, Port Authorities, Class Societies, and Clients, you will ensure vessels operate in accordance with international maritime regulations, client requirements, and company marine standards.<br></p><br><span><span>Key Responsibilities</span></span><br>- Provide marine assurance oversight across the company's fleet, including DP vessels, survey vessels, offshore support vessels, workboats, and third-party chartered vessels, ensuring safe and efficient marine operations.<br><br>- Monitor and enforce compliance with the ISM Code, SOLAS, MARPOL, flag state regulations, class requirements, and company marine management systems across all assigned vessels.<br><br>- Coordinate with port authorities, harbour masters, terminal operators, pilots, port agents, and customs authorities to facilitate vessel arrivals, departures, berth allocation, and port clearance activities.<br><br>- Provide operational guidance and support to Vessel Masters on voyage planning, marine logistics, navigation, weather routing, port operations, and offshore campaign execution.<br><br>- Conduct and review marine risk assessments, navigational risk analyses, marine assurance reviews, and vessel safety audits to identify operational risks and recommend mitigation measures.<br><br>- Investigate marine incidents, near misses, navigation events, and non-conformities, leading root cause analysis, corrective actions, and lessons learned to improve marine safety performance.<br><br>- Review and approve vessel-specific operational documentation, including pre-departure checklists, marine procedures, towing plans, voyage plans, and project-specific marine documentation.<br><br>- Participate in vessel vetting inspections, marine assurance audits, third-party vessel assessments, and pre-charter technical reviews to ensure vessels meet company and client operational standards.<br><br>- Support marine planning for offshore campaigns, vessel mobilizations, barge operations, cargo movements, and marine logistics activities while coordinating closely with project and operations teams.<br><br>- Act as the primary liaison with flag state administrations, class societies, marine warranty surveyors, clients, and marine assurance representatives regarding vessel compliance, inspections, and operational approvals.<br><br>- Monitor marine operational performance, regulatory changes, and industry best practices, supporting the continuous improvement of marine management systems, operational procedures, and safety standards.<br><br>- Mentor Vessel Masters and marine personnel by promoting safe navigation, operational excellence, regulatory compliance, and a strong marine safety culture across the fleet.<br><br><br><span>Requirements- Class 1 Master Mariner Certificate of Competency (CoC).<br><br>- 10–15 years of seagoing experience, including a minimum of 3 years serving as Master or Port Captain within offshore or marine operations.<br><br>- Strong knowledge of offshore support vessels, DP vessel operations, survey vessels, marine logistics, and offshore project execution.<br><br>- Excellent understanding of the ISM Code, SOLAS, MARPOL, STCW, flag state regulations, and international maritime legislation.<br><br>- Proven experience coordinating with port authorities, harbour masters, class societies, marine warranty surveyors, and client marine representatives.<br><br>- Experience conducting marine assurance activities, vessel inspections, navigational risk assessments, incident investigations, and vessel vetting.<br><br>- Strong leadership, stakeholder management, communication, and decision-making skills in complex marine operational environments.<br><br>- Proficiency in marine reporting, risk management, and Microsoft Office applications.<br><br><span><b><span>Certifications (please attach below certificates)</span></b></span><br><span><b><span></span></b></span><br><br>- Valid Master Mariner Certificate of Competency (Class 1 CoC).<br><br>- Valid GMDSS Certificate.<br><br>- Dynamic Positioning (DP) Certificate is advantageous.<br><br>- ADNOC Marine Approval is highly preferred.<br><br>- ISM Internal Auditor certification is advantageous.<br><br></span><br><span>Benefits- Attractive Salary + Benefits<br><br>- Permanent employment with a leading offshore and marine engineering organization<br><br>- Opportunity to provide marine assurance and nautical oversight for major offshore, subsea, and marine operations across the UAE and the wider GCC region<br><br>- Exposure to complex vessel operations, DP fleets, marine logistics, offshore campaigns, and international maritime compliance<br><br>- Opportunity to work closely with Vessel Masters, port authorities, class societies, marine warranty surveyors, and leading offshore energy clients<br><br>- Long-term career growth and progression into senior marine operations and marine assurance leadership roles within a stable organization<br><br><span><b><span>HOW TO APPLY</span></b></span><br>- Submit your CV along with copies of your relevant maritime certifications.<br><br></span><p>Shortlisted candidates will be contacted within 5 working days of application.<br></p><br>BG Marine | Black & Grey HR<br><br>The Offshore & Subsea Specialist Desk<br><br>Fast. Precise. Confidential. Human.<br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>The Role</strong></p><br> <p>The Logistics Coordinator is responsible for planning, coordinating, and monitoring all logistics activities related to project materials, equipment, and shipments for the EPCM project. The role ensures timely delivery, compliance with project specifications, and adherence to ADNOC standards and international logistics regulations.</p><br> <p><strong>Our Clients and Projects</strong></p><br> <p><strong>Designing the future. Transforming the world. </strong></p><br><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What We can offer:</strong></p><br><ul> <li><strong>Meaningful and interesting projects: </strong>Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive renumeration package</strong>: With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity</strong>: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development: </strong>Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections:</strong> Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy</strong>: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul> <li>Develop and implement logistics plans aligned with EPCM project schedules</li> <li>Coordinate transportation of materials from vendors to site (local & international)</li> <li>Liaise with procurement, expediting, and construction teams to ensure timely delivery</li> <li>Arrange freight (air, sea, land) and optimize cost-effective shipping solutions</li> <li>Manage freight forwarders, shipping lines, and customs brokers</li> <li>Track shipments and ensure on-time delivery to project sites</li> <li>Prepare and review shipping documents (Commercial Invoice, Packing List, COO, etc.)</li> <li>Ensure compliance with UAE customs regulations and project requirements</li> <li>Handle import/export permits and clearance processes</li> <li>Coordinate with suppliers, vendors, and third-party logistics providers</li> <li>Act as a focal point between project teams and logistics service providers</li> <li>Resolve shipment delays, damages, or discrepancies</li> <li>Monitor inventory levels and coordinate material storage at site/warehouse</li> <li>Ensure proper handling, storage, and preservation of materials</li> <li>Support site team with material issuance and tracking</li> <li>Ensure all logistics activities comply with ADNOC standards and HSE policies</li> <li>Maintain proper documentation and audit trails</li> <li>Follow international shipping and safety regulations</li> <li>Maintain logistics reports, shipment status updates, and KPI tracking</li> <li>Provide regular updates to project management</li> <li>Identify risks and propose mitigation plans</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected:</strong></p><br><ul> <li>Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field</li> <li>Minimum 10 years of logistics experience in Oil & Gas / EPC / EPCM projects</li> <li>Experience working on ADNOC Gas or ADNOC projects preferred</li> <li>Strong knowledge of international shipping, Incoterms, and customs procedures</li> <li>Familiarity with EPCM project workflows and material management systems</li> <li>Strong coordination and organizational skills</li> <li>Knowledge of Incoterms and freight forwarding</li> <li>Excellent communication and stakeholder management</li> <li>Problem-solving and decision-making abilities</li> <li>Proficiency in ERP systems (SAP preferred) and MS Office</li> <li>Experience in large-scale gas processing or offshore/onshore projects</li> <li>Knowledge of UAE customs and port operation</li> <li>Certification in Supply Chain/Logistics (e.g., CILT, APICS) is a plus</li></ul> </div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team leadership and development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in leading a fashion retail store in the UAE.</li>
<li>Currently based in the UAE.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager</li>
<li>Think hybrid by leveraging all types of point of sales online and offline</li>
<p><strong>Team leadership and development</strong></p>
<li>Provide a clear vision to the team about the business and store’s vision and key directions</li>
<li>Identify, recruit, develop and retain strong talents</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner</li>
<p><strong>Customer experience</strong></p>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital)</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li>
<p><strong>Operational excellence</strong></p>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action</li>
<h4>What you’ll need to succeed</h4>
<li>Experience in leading a fashion retail store in the UAE</li>
<li>Currently based in the UAE</li>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p>
<p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p>
<p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p>
<p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in a leadership role within luxury fashion retail.</li>
<li>Experience within luxury retail in UAE, Kuwait or Qatar.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Currently based in Abu Dhabi or open to relocating.</li>
<li>Experience in leadership role within luxury or high-end retail.</li>
<li>Communication proficiency (Arabic or Russian language would be an added benefit for this role).</li>
<li>Extensive experience in a client-driven environment, within a store leadership role.</li>
<li>Leadership skills.</li>
<li>Excellent customer service skills.</li>
<li>Highly organized with exceptional time-management skills.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in leading a fashion retail store in the UAE.</li>
<li>Currently based in the UAE.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team leadership and development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in leading a fashion retail store in the UAE.</li>
<li>Currently based in the UAE.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Relations Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receptionist, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
The Traffic Management Specialist arranges the shipment of Pre-positioned Global Prepositioned Material Services (GPMS) cargo to various worldwide destinations via air, land and sea. The Incumbent must comply with all applicable International and Federal Transportation Laws, Regulations, Tariffs and Department of Defense (DOD) guidance. Must be able to gain access to Logistics Tool Suite (LTS), Global Freight Management (GFM), Cargo Movement Operating System (CMOS), Integrated Logistics System-Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART) and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2) and Single Mobility System (SMS) to ensure In-transit Visibility (ITV) within the Defense Transportation System (DTS). Ensures all shipments comply with the International Trade and Arms Regulations (ITAR), the Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses, and WPM certification/recertification web-based training. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).<br><br>Principal Accountabilities<br><br>Inspects, accepts documentation (DD Form 1149/1348-1), prepares and processes all outbound/inbound cargo offered for transportation in the Defense Transportation System (DTS). Checks for completeness and accuracy. Verifies the Nomenclatures, Quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), Consignor and Consignee Codes, Hazardous/Classified materials, ITARS certifications and other essential transportation data. Properly classified freight, selects commodity codes, selects the most efficient mode of shipment and controls obligations for government transportation funds. Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo and Maintains Manifest logs. Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes and other essential transportation data into CMOS, GATES or IBS. Inspects Hazardous Materials to ensure proper packaging, marking, labeling, documentation and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA) and International Maritime Dangerous Goods (IMDG). Inspects, accepts and inventories all incoming freight and containers for overages, shortages and damage before acceptance. When required, initiate and complete DD Form 361, Transportation Discrepancy Report (TDR). Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2 or SMS. Prepares shipping documents and Movement Requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift. Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form. Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS). Performs Host Country customs clearances and liaises with Military and Host country Ministries on Import and Export for Border Customs Clearances, Airport Customs Clearances and Seaport Clearances. Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority or other special requirements. Loads/unloads 463L pallets, equipment, vehicles and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport. Assists the Pallet and Net Managers with inspections, issuing, accounting, controlling, reporting and maintaining operation stock levels of 463 L pallets, nets and other tie-down equipment located on site. Assists the WPM Custodian with inspecting and certification, record keeping and reporting the receipt and usage requirements. Assists the CCO with completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month. Reports all lost, damaged, destroyed and modified containers to the CCO within 12 hours of discovery. Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet. Receives/Ships all containers in JCM within 12 hours of receipt or departure. Operates GATES and ICODES to process and manifest cargo and to develop load plans for military and commercial aircraft. Prepares, inspects, reviews and submits Preload Plans, Hazardous Materials Diplomatic Clearances (HAZDIP) and other documents to facilitate air movement. Inspects cargo documentation, conducts Joint Inspections and certifies that cargo is built correctly and airworthy. Computes weight and balance and certifies weight distribution of the aircraft with passengers, cargo and baggage. Determines cargo configuration and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA). Loads, unloads and services aircraft. Ensures cargo loads are secure and tied down. Assists load team chief with selecting, assembling, palletizing and transporting cargo loads to and from aircraft storage areas. Safely transports and handles explosives. Performs passenger service procedures, check-in, manifest passengers and baggage and perform security checks. Loads/unloads passengers and baggage from aircraft. Performs weighing of cargo, vehicles and outsized cargo to determine the center of balance for rolling stock and ensures cargo dimensions are within pallet and aircraft limitations. Implements, documents and controls quality, training, environment and safety programs. Prepares and handles cargo in accordance with all prescribed regulations, instructions, technical orders and procedures. Accomplishes receiving process for all inbound cargo functions of MILSTRIP and NON-MILSTRIP shipments addressed to the host installation SRAN IAW with regulation. Maintains Technical Orders, publications, forms and files required for Traffic Management operations. Compiles data and submits reports and other correspondence as required. Performs other duties as assigned. Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods. <br><br>Minimum Requirements<br><br>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel and Word programs. Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel. Excellent organizational skills and the ability to effectively work under pressure and strict timelines required. Ability to maintain an effective working relationship with coworkers, including multi-national staff, and external and internal customers is required. Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC) and Computer Security (COMPUSEC). Knowledge and understanding of MHE equipment operations and associated hazards required. Will be required to receive training and operate material handling equipment. Must possess a valid home country driver's license and ability to obtain host nation driver's license. High School diploma or equivalent required. Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required. Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air, data records, container management, customer service, cargo operating computer systems or other related experience. Possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position. Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. Will be required to wear proper Personal Protection Equipment (PPE) according to prescribed procedures and as required for task being performed. Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs. Ability to travel domestically and internationally. <br><br>Preferred Qualifications<br><br>Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains and devices for restraint preferred. Familiarization and certification in AMC Airlift Load Planning, or equivalent, and Joint Inspection process is preferred.
At Julphar, we are on a journey of culture transformation & our mission is to provide a better quality of life for the entire family by delivering best in class solutions and real value with compassion and professionalism.<br><br>Our core values: Respect, Collaboration, innovation, Integrity and Compassion - Combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to make a positive impact on the lives of the patients we serve, enable Talents , create a healthy work environment, and accomplish our goals through world-class research and with the compassion and commitment of our employees.<br><br>Detailed Job Description<br><br> Overall Responsibility<br><br>To ensure end-to-end Quality Assurance oversight across pharmaceutical manufacturing sites, act as Qualified Person (QP) for batch certification and release, and lead product lifecycle management activities in compliance with c GMP, regulatory requirements, and company quality standards.<br><br> c GMP Compliance<br><br>To ensure c GMP compliance in the related pharmaceutical manufacturing plants by monitoring:<br><br>Good Documentation Practices. Correctness of batch documents, logbooks, labels, etc. Gowning attire. Cleanliness. Compliance with environmental conditions of all classified areas. Ensuring all equipment is used in a calibrated and qualified state. Adherence to SOPs, manufacturing and packaging instructions. All end-to-end activities in the manufacturing plants. Deviations & Investigations<br><br>Review and approve manufacturing operations-related deviation investigations and product quality-related investigations, including:<br><br>Deviations Complaints Recalls<br><br>Ensure timely completion of investigations and assessments in Ample Logic.<br><br> CAPA<br><br>Review and approve CAPA for related plants in Ample Logic and ensure proper implementation.<br><br> Change Control<br><br>Review and approve change controls and related assessments for products/plants in Ample Logic.<br><br> Site Inspections Perform regular site inspections. Monitor self-inspections. Monitor GMP inspection CAPA compliance. Quality Improvement & Quality Culture Responsible for implementing the Quality Improvement Plan at the respective site. Coordinate with cross-functional teams (CFTs) to establish and spread the Quality Culture. Batch Documentation<br><br>Approve<br><br>BMR – Batch Manufacturing Record BPR – Batch Packaging Record Product Lifecycle Management Responsibilities<br><br>Lead QA Oversight Across The Entire Product Lifecycle, Including<br><br>Technology Transfer Process Validation (PPQ) Commercial Manufacturing Continued Process Verification (CPV) Product Discontinuation<br><br>Ensure Effective Execution And Review Of<br><br>APQR / PQR trends Ongoing stability programs Lifecycle risk assessments Continuous improvement initiatives based on lifecycle data Technical & GMP Documentation<br><br>Review all technical department SOPs for adequacy of procedure contents, risk assessments, and other GMP documents from a quality perspective.<br><br> People Development & Batch Document Audit Identify, develop, and train successors for the role, if needed. Coach others in the area of expertise. Ensure other functions, such as Operations, have sufficient product knowledge and understanding to execute their roles. Lead batch document audits. Lead retention sample checking. Ensure timely and compliant execution as per approved procedures. Shipment Checks<br><br>Supervise final checks of shipments before dispatch, ensuring all procedures are followed, including approvals of shipments under quarantine as per Sales/Tender department requirements.<br><br> Training<br><br>Develop and deliver training programs to enhance team capabilities and knowledge of:<br><br>Batch release Documentation Compliance standards Audit Readiness<br><br>Ensure all batch release documentation and processes are audit-ready for both internal and external audits.<br><br> Usage Decision<br><br>Make the final "Usage Decision" (UD) following a thorough review of the complete batch documentation.<br><br> Compliance Communication<br><br>Act as the primary contact for compliance-related communications, addressing discrepancies and collaborating with cross-functional teams.<br><br> Batch Compliance Issues<br><br>Proactively address batch-related compliance issues and provide solutions to prevent recurrence.<br><br> Compliance & Batch Release Goals<br><br>Focus on achieving compliance and batch release goals with strong ownership and accountability.<br><br> QA Operations KPIs<br><br>Responsible for QA Operations KPI adherence and timely reporting for the respective site.<br><br> Batch Release Priorities<br><br>Effectively manage multiple batch release priorities in a fast-paced and dynamic environment.<br><br> Qualification & Validation<br><br>Review qualification and validation documents, including protocols and reports, such as:<br><br>Facility Qualification Equipment Qualification Process Validation Cleaning Validation Facility & Utility Layouts<br><br>Review facility and utility layouts for related plants.<br><br> Line Clearance / Line Release<br><br>Ensure Compliance With SOP Requirements For<br><br>Line Clearance Line Release In-Process Quality & Team Training Impart continuous training to the QA Operations team on Quality and c GMP systems. Ensure compliance with in-process quality check activities according to SOPs in production and packaging departments. Ensure compliance with c GMP principles. Ensure test results are properly captured in batch records. Health, Safety & Environment<br><br>Maintain a safe and healthy work environment by following standards and procedures and complying with applicable regulations.<br><br> Other Responsibilities<br><br>Perform any other responsibilities assigned by the Quality Assurance Senior Manager / Director.<br><br>Core Competency<br><br>High focus on process compliance. Responsible approach. High accountability and ownership. Excellent team-building skills. Strong time and task management. Excellent oral and written communication skills in English. Highly disciplined. Motivated and organized. Ensure team adherence to EMS and HSE requirements through monitoring, training, and guidance. Lead incident investigations and root cause analysis. Lead implementation of corrective/preventive actions. Drive departmental initiatives for environmental performance improvement and HSE culture.<br><br>Qualification / Functional Knowledge<br><br>Bachelor of Pharmacy. Minimum 10+ years of experience in Quality Assurance oversight of Oral Solid Dosage (OSD) manufacturing operations. Batch release experience. Product Lifecycle Management experience. Good experience with QMS systems. Good knowledge and command of c GXP. Knowledge of Risk Assessment.<br><br>We value people from different backgrounds. Could this be your story? Apply today or visit www. Julphar.net to read more about us and the journey of Julphar
Junior Procurement Engineer Gradiant Industries - L. L. C - S. P. C. Abu Dhabi, United Arab Emirates 8/6/26 Procurement<br><br>Gradiant is a Different Kind of Water Company. With a full suite of differentiated and proprietary end-to-end solutions for advanced water and wastewater treatment powered by the top minds in water, the company serves its clients’ mission-critical operations in the world’s essential industries, including semiconductors, pharmaceuticals, food & beverage, lithium and critical minerals, and renewable energy. Gradiant’s innovative solutions reduce water used and wastewater discharged, reclaim valuable resources, and renew wastewater into freshwater. The Boston-headquartered company was founded at MIT and has over 1,400 employees worldwide. Discover us at gradiant.com.<br><br>Role Overview<br><br>Carry out procurement transactions in an efficient and cost-effective manner. Assist the Procurement manager in sourcing, procuring and expediting the receipt of materials. Support with the logistics, customs clearances and material transportation activities.<br><br>Responsibilities<br><br>Procurement<br><br>Independently handling sourcing of standards items and components from international and local suppliers as agreed with the Procurement Manager. Preparation of the purchase documentation including the Purchase Order. Coordinate with suppliers and expedite the shipment and receipt of materials as per the production plan and requirements. Ensure timely delivery of orders and maintain proper follow up with the vendor inclusive of ensuring payment schedule. Analyse quotes and verify with engineering department regarding technical suitability. Negotiate prices and delivery terms where applicable. Carry out evaluation of suppliers where needed. Ensure compliance to Procurement policies and process. Be updated about information regarding key suppliers, stockists. Manage and maintain good relationship with key supplier stake holders. <br><br>Logistics & Store<br><br>Schedule shipping with relevant parties to develop a plan for what goods need to be shipped when and where. Ensure that all parties, including shippers, transporters, and receivers, are clear on their duties. Coordinate and ensure proper paperwork is made available for the inbound / outbound shipping. Comply with the requirements of the Quality and HSE Management systems.<br><br>Requirements<br><br>Bachelor’s Degree, preferably in a technical discipline Valid UAE driving license is desirable Excellent communication and interpersonal skills Excellent planning & organizing skills Excellent negotiation and analytical skills Highly numerate Attention to detail Proficient with MS Office and ERP system. Ideally 3 to 5 years’ experience in procurement role in water industry Experience in international sourcing <br><br>Gradiant is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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<strong>About Tabby:<br></strong><br><br>Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.<br><br>The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.<br><br>Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.<br><strong>About the Role:<br></strong>Long before wire transfers and SWIFT codes, there was hawala. A merchant in Basra handed money to a broker, and a relative in Cairo collected it days later from a different broker who had never seen the cash. The whole thing ran on trust and a ledger settled later between people who knew each other's names.<br>Twelve centuries on, the Gulf is still where the world's money crosses borders. The UAE is the second largest remittance market on earth, and for millions of people here, sending money home is the most important financial thing they do all month. But the trust has drained out of it. People check three apps, compare rates, wait for a good day — doing the work the system should be doing for them. Trusting someone with your money should mean not having to check. A fair rate every time, and the flexibility to send on the day it's needed.<br><br>Tabby is already in millions of pockets across the UAE, which puts us in an unique position to do something about it. We're adding global transfers to the same app people trust, and we're looking for a Product Marketing Manager to take it to market.<br><br> <br> Key Responsibilities<br><ul><li><strong>Own go-to-market for global transfers</strong> — positioning, messaging, launch sequencing, and corridor-by-corridor planning.</li><li><strong>Understand the sender, not just the shopper.</strong> Many of these people already use Tabby, but sending money home is a different act from buying something, with different stakes, triggers and anxieties. You'll do the research, quant and qual, and bring back insight sharp enough to change what we build, not just what we say.</li><li><strong>Turn existing customers into senders, and senders into habitual ones.</strong> You'll work with lifecycle, performance and product on the sequencing that gets a first transfer done and the second one to follow.</li><li><strong>Build memory around the moments that trigger a transfer</strong> — rather than defaulting to the rate-and-offer marketing this category runs on.</li><li><strong>Deploy a marketing budget across channels and incentives</strong>, and be accountable for what it returns.</li><li><strong>Know the competitive landscape better than anyone here</strong>, and make that knowledge useful rather than decorative.</li><li><strong>Work with brand studio, performance, lifecycle and product</strong> to get work made and shipped.</li><li><strong>Measure honestly</strong> — incrementality over attribution, repeat behaviour over one-off volume, and a clear view on which numbers matter and which are theatre.</li></ul> <br> Skills, Knowledge & Expertise<br><ul><li>5+ years in consumer product marketing or growth, where you owned outcomes rather than assets</li><li>Launched a new product into an established category and found an angle that wasn't price</li><li>Can take something structurally complex — FX, fees, settlement times, limits — and make it clear and trustworthy without becoming misleading</li><li>Comfort with data: sizing a market, reading a cohort curve, designing a holdout, telling a real result from a flattering one</li><li>Strong writing. Most of this job is arguments and words</li><li>Real cross-functional range — holds their own with product and engineering, briefs a creative team well</li><li>Deep familiarity with the UAE and the communities that live and work here</li><li>Fintech experience is a plus, especially payments or anything regulated. </li></ul> <br> Job Benefits<br><ul><li>Relocation Support</li><li>We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.</li><li>A working environment that gives you autonomy and responsibility from day one.</li><li>You should be comfortable with the idea that the quality of your work will influence the shape of your career.</li><li>Participation in the company’s employee stock options (ESOP) program.</li><li>Health Insurance.</li><li> Flexi Perks: a monetary benefit to spend on what matters most to you — health, well-being, education, or professional development.</li></ul> </div>
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<strong>About Tabby:</strong><br><br>Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 20 million users choose Tabby to stay in control of their spending and make the most out of their money.<br>The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>Tabby generates over $14 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.<br>Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and now has an implied valuation of $4.5 billion.<br><br><strong>About the Role:</strong>The Account Management Specialist manages a portfolio of strategic and enterprise merchants, driving long-term growth, retention, and product adoption across accounts. Acting as a trusted advisor, the specialist is responsible for developing account strategies, identifying revenue opportunities, and delivering data-driven recommendations that maximize merchant performance and business outcomes.<br><br>This role requires strong commercial acumen, analytical capabilities, and stakeholder management skills. The Account Management Specialist is expected to operate independently, lead strategic merchant conversations, influence decision-making, and drive the adoption of Tabby's full product suite. The role also plays a key part in cross-functional initiatives, process improvements, and strategic projects that support broader business objectives.<br><br> <br> Key Responsibilities<br><strong>Strategic Account Management:<br></strong><br><br><ul><li>Own and manage a portfolio of strategic and enterprise merchants, driving retention, growth, and long-term partnership success.</li><li>Build relationships with key decision-makers and act as a trusted advisor to merchants.</li><li>Develop and execute account growth plans aligned with merchant objectives and Tabby's commercial strategy.<br></li></ul><strong>Revenue Growth & Product Expansion:<br></strong><br><br><ul><li>Drive revenue growth through upselling, cross-selling, and expansion of Tabby's products and services.</li><li>Identify opportunities to increase product penetration across the portfolio, including new and existing solutions.</li><li>Lead commercial discussions and proactively position relevant products based on merchant needs and performance insights.</li><li>Own pipeline generation within the portfolio and track expansion opportunities through to execution.<br></li></ul><strong>Data Analytics & Portfolio Optimization<br></strong><br><br><ul><li>Analyze merchant performance, transaction trends, conversion metrics, and product adoption to identify growth opportunities and risks.</li><li>Translate complex datasets into actionable recommendations that improve merchant performance and revenue contribution.</li><li>Conduct portfolio reviews, business reviews, and strategic performance discussions with merchants.</li><li>Build dashboards, reports, and presentations to support data-driven decision-making.<br></li></ul><strong>Strategic Projects & Business Initiatives:<br></strong><br><br><ul><li>Lead and contribute to strategic initiatives, product launches, operational improvements, and merchant experience enhancements.</li><li>Identify process improvement opportunities and support automation and scalability initiatives across the business.</li><li>Partner with leadership and cross-functional teams on high-impact commercial and operational projects.<br></li></ul><strong>Merchant Success & Problem Resolution:<br></strong><br><br><ul><li>Proactively identify merchant challenges and business risks before they impact performance.</li><li>Take ownership of complex merchant escalations and coordinate stakeholders to drive timely resolution.</li><li>Ensure merchants receive strategic recommendations and solutions that support continued growth.<br></li></ul><strong>Cross-Functional Leadership:<br></strong><br><br><ul><li>Collaborate closely with Product, Marketing, Sales, Operations, Risk, Finance, and Tech teams to deliver merchant solutions and achieve business objectives.</li><li>Act as the primary point of coordination for strategic merchant initiatives requiring cross-functional involvement.<br></li><li>Influence internal stakeholders and drive alignment to achieve successful merchant outcomes.<br></li></ul> <br> Skills, Knowledge & Expertise<br><ul><li>Bachelor's degree in Business, Marketing, Finance, Economics, or a related field.</li><li>3-5+ years of experience in Account Management, Customer Success, Partnerships, Business Development, or a similar client-facing role.</li><li>Proven experience independently managing enterprise or strategic accounts.</li><li>Strong commercial mindset with demonstrated success in driving revenue growth, upselling, and cross-selling.</li><li>Advanced analytical skills with the ability to interpret data, identify trends, and translate insights into business recommendations.</li><li>Experience conducting portfolio reviews, business reviews, and presenting performance insights to senior stakeholders.</li><li>Strong stakeholder management, negotiation, and relationship-building skills.</li><li>Ability to manage multiple strategic initiatives and priorities simultaneously.</li><li>Experience working cross-functionally with Product, Marketing, Operations, Finance, and Technical teams.</li><li>Advanced proficiency in Excel/Google Sheets and experience with Tableau, Power BI, or similar analytics tools.</li><li>Experience within fintech, payments, BNPL, e-commerce, or technology industries is preferred.</li></ul> <br> Job Benefits<br><ul><li>We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.</li><li>A working environment that gives you autonomy and responsibility from day one.</li><li>You should be comfortable with the idea that the quality of your work will influence the shape of your career.</li><li>Participation in the company’s employee stock options program.</li><li>Health Insurance.</li><li> Flexi Perks: a monetary benefit to spend on what matters most to you — health, well-being, education, or professional development.</li></ul> </div>
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<span></span><p><strong>COMPANY DESCRIPTION</strong></p><br>
<p>SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.</p><br> <p><strong>THE SAP YOUNG PROFESSIONALS PROGRAM</strong></p><br>
<p>The SAP Young Professionals Program is a free initiative delivered by the Digital Skills Center of SAP. The program, which lasts for 2 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP will work very closely with the program graduates to introduce them to a host of opportunities with SAP customers and partners to work as an SAP Consultant.</p><br> <p><strong>SAP CONSULTANTS</strong></p><br> <p>The role of an SAP Consultant can be divided into 2 functions: Functional and Technical.</p><br> <p>The consultant will contribute to blueprinting, design, implementation, operation, optimization, and upgrade phase of a S/4 HANA project, and provide business process as well as functional expertise, and project guidance to our clients to ensure their investment in SAP software and consulting services will make their business the best run business.</p><br> <p>The Consultant is also responsible for maintaining a high degree of customer satisfaction in each of their accounts in addition to growing and developing referenceable customers through their investigation, analysis, consulting, coaching, knowledge transfer, and relationship-building efforts.</p><br> <p><strong>HOW YOU BENEFIT:</strong></p><br>
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<li>Start your journey to become an SAP Consultant;</li>
<li>Gain globally-recognised associate-level SAP Certifications;</li>
<li>Learn directly from SAP experts;</li>
<li>Experience classroom and workshop-based training in SAP Technologies;</li>
<li>Develop the soft skills needed to prepare you for successful job applications;</li>
<li>Benefit from introductions to job opportunities within the SAP Ecosystem to help secure a position after the training. Please note this program does not guarantee you a job at the end of it.</li>
</ul> <p><strong>WHAT WE REQUIRE FROM A CANDIDATE:</strong></p><br>
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<li>Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations;</li>
<li>Candidates must be educated to at least Bachelor level in a field related <strong>to Business Administration / Management Information Systems / Engineering / </strong><strong>Data Science / AI</strong></li>
<li>Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile – proof of this may be requested.</li>
<li>Candidates must have a keen interest in starting an SAP-related career involving travel;</li>
<li>Candidates should be fluent in English, both written and spoken;</li>
<li>The program will commence by<strong> beginning of October 2026</strong>and full-time availability from 9am – 6pm from <strong>Monday - Friday </strong>throughout the training period is essential. The Program will last for 2 months.</li>
<li><strong><u>This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.</u></strong></li>
</ul> <p><strong>Please share an English version of your resume while applying for this program.</strong></p><br>
<p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br>
<p><span><br><strong>We win with inclusion</strong><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: </span><span>Careers@sap.com</span><span>. Requests for reasonable accommodation will be considered on a case-by-case basis. </span></p><br> <p><span>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program</span><span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</span></p><br> <p><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Additional Locations: <br></span></p><br>
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HUMAN RESOURCES VISIONWe will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honestly and ethically in everything we do; aspiring to be the employer of choice.<br>POSITION PURPOSETo ensure a high level of Product Knowledge among Guest Contact Center team. Supervise all Guest Contact Center team’s performance. Handling all normal duties related to the Guest Contact Center department and Empower guest experience program in line with Sheraton Brand Standards. To develop a thorough knowledge of the Front Office department’s operation and to work close with the other departments of the Hotel. Ensure that all related tasks assigned to Guest Contact Center are accurately and efficiently performed. Act proactively to solve guest’s complaints, issues and/or defects. Keep the Guest Contact Center equipment (switchboards, faxes, photocopier, Let’schat phone, satellite phone etc.) in excellent functional condition at all times. Monitor, Control and ensure consistent proper communication of emergency situations to the hotel department heads.<br>ESSENTIAL FUNCTIONSEnsure that services provided are in harmony with our Sheraton & Marriott core values, complying with hospitality brand standards. Ensure that our guests receive an on brand personalized experience over the phone, Let’schat and GXP chat. Acknowledge and recognize loyal members and deliver the appropriate welcome over the phone Let’schat and GXP chat. Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the QA, Forbes, Let’schat and IFH inspection.live the Sheraton Brand Differentiators (Sheraton Signature sleep Experience, Sheraton Fitness, Paired, and Sheraton Club).100% daily usage of the Guest planning screen report to deliver global personalized service successfully to our guests. Ensure strong knowledge of: (knowledge test results to reach 90% or above)a. Telephone etiquettesb. Loyalty Membership guest tiers and benefitsc. Upsell program.d. Check out for children program.e. Make a green choice program and maintain a proper tracking and issuing guests’ vouchers.f. Bomb threats and emergencies calls.g. Marsha and empower guest experience platform. Ensure smooth and clear communication between Guest Contact Center and the rest of the hotel. Ensure compliance with PCI policies. As a GXP Admin User to:Ensure that guests’ requests are fulfilled and closed in GXP within the set standard of 15 minutes as average response time and to ensure guest’s Negative cases are closed in GXP within the set standard of 15 minutes from the time the complaint was received while ensuring that guests are appropriately compensated and guests are satisfied. Use GXP to update guests’ profiles with service requests, Negative cases, preferences and any other comments/information acquired during stay. Ensure Quality cases are entered into GXP, and correct events accordingly. Arrange monthly negative cases and compensation report. Monitor property GXP performance, to run the monthly report and to share it with HODS . To Share monthly with HODS the top repeated guest requests, negative cases and workorder. Maintain the GXP users. To control all SNA , Customer Care, partnership benefit , your 500 choice Cases and follow up with concerned department to ensure the closure with timely manner. To keep up the maintenance of the GXP and communicate any system faulty with GXP helpdesk. Create the GXP awareness culture among the hotel departments. Trouble Shoot and/or assist guests with internet issues. Share the Guest Voice results among his/her team, take necessary actions for performance improvement when needed. Set development plans for the department. To identify training needs and conduct training sessions to the Guest Contact Center team members. To handle new comers and ensure they are well trained before handle boards. With coordination with IT and Engineering overseas the PABX and ensure the system is working well without interruption. Ensure the hotel department telephone list is updated, refreshed and distributed monthly. Perform continuous TEST CALLS to check and correct telephone etiquette throughout the hotel. Be and ensure his/her team members are well up to date with all hotel features, facilities, packages and other information. Assist the hotel revenue by selling the hotel rooms and outlets by taking the overflow calls whenever rooms, F&B reservation and sales associates not available by taking message and arrange a call back. Have sufficient information about local surrounding areas to able to provide guests with choices and/or alternatives when requesting for assistance. Build positive, effective and on brand relationships with internal and external customers. Actively participate in the hotel sustainability, community and OI activities. Ensure proper grooming of his/her associates at all times as per hotel guidelines Ensure effective and efficient communication within the department and with the other hotel departments.<br>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESComputer Skills Excellent training skills Opera knowledge GXP knowledge Team work spirit Excellent command of English Additional language will be an advantage Excellent communication and follow up skills Prompt and caring with guest services experience Honesty, integrity and ownership<br>QUALIFICATION STANDARDSWe do expect that you do have the experiences/ behaviors below. You:Have the ability to effectively communicate with other departments;Embrace and value operational guidelines and brand standards;Possess superior analytical skills;Have the ability to plan and prioritize in order to achieve deadlines;Have the awareness of maximizing the returns to all stakeholders;Are adaptable to the ideas of different cultures, settings and situations;Enjoy working in a team setting;Do build lasting relationships with internal and external customers;Have immaculate personal presentation e.g. grooming and conversational ability;Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;Have knowledge of hotel computer systems and other IT related applications;Uphold ethical business practices.<br>EDUCATIONBachelor degree required.
<h2 class="h5">Job description</h2>
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Reference code: JR131225 <em>The story of Cartier is founded on curiosity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity and innovation.</em>
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<p><strong>HOW WILL YOU MAKE AN IMPACT? </strong></p><br><br><p>As Cartier’s <strong>Marketing, Communication & Clients Director</strong>, your main mission is to define the Marketing, Communication and Client strategy for the UAE market - in accordance with global and regional guidelines and to develop the local action plan and roadmap, fostering synergies with regional Marketing, Communications and Client (MCC) functions.</p><br><br><p>As part of the local UAE Executive Committee, you are a key stakeholder in defining strategic vision, implementing innovative projects and accompanying the market’s development and structuration.</p><br><br><p><strong>WHAT WILL BE YOUR MISSION?</strong></p><br><br><p>Striving for image excellence and client engagement, and with an entrepreneurial spirit, your goal is to immerse Cartier’s clients in exceptional experiences and increase their engagement with the Maison.</p><br><br><p>In close collaboration with boutique management, partners and commercial teams, you will be responsible for the following:</p><br><br><p><strong>Strategy & Business planning</strong></p><br><br><ul><li>Provide business and client insights to the Executive Committee to identify the main priorities for Cartier UAE, supporting the overall design and articulation of the Market’s action plan, and uncover new opportunities.</li><li>Develop strategic business plans to achieve sales targets and market share growth. This includes setting clear objectives, identifying key performance indicators, tracking progress against goals.</li><li>Accompany Commercial and Boutique Management teams in gathering business and client insights, to help Boutiques to identify their levers of growth and implement action plans.</li><li>Define and implement 360 activations and wave plan ensuring brand elevation and consistency.</li><li>Identify and evaluate new business opportunities, including potential partnerships and collaborations. Conduct market research and financial analysis to assess the viability of new opportunities.</li><li>Develop a performance mindset within the MCC community, defining KPI’s, ensuring activations’ ROI measurements & takeaways.</li></ul><p><strong>Marketing & Visual Merchandising</strong></p><br><br><ul><li>Define the Marketing strategy across all product categories to address local priorities and develop growth.</li><li>Build and monitor the product sales ambitions and forecasts, in collaboration with commercial, supply chain and distribution teams.</li><li>Monitor product performance and implement action plan to ensure the growth of core business.</li><li>Launch new products by orchestrating 360 activation plans.</li><li>Enhance product visibility and maximize offer performance across the entire network.</li><li>Define and implement the Visual Merchandising strategy to support product launches and in-range product performance.</li><li>Analyze the performance of product categories and collections to adapt Visual Merchandising initiatives & actions on microzoning, visible display/assortment, windows and hot spot.</li><li>Implement international concepts for exterior windows and internal showcases of Cartier boutiques, pop up and watch specialists.</li><li>Develop specific decors and bespoke windows for local key events or celebrations (High Jewellery, Ramadan, Diwali…) in collaboration with regional and international teams.</li></ul><p><strong>Communication</strong></p><br><br><ul><li>Develop and implement action plans to locally enhance the Maison’s brand equity, maximizing awareness, visibility and desirability.</li><li>Collaborate with regional team to build a local media strategy, answering local priorities, business needs, diversity of audiences and clients & marketing objectives.</li><li>Collaborate with regional PR teams to elaborate a local PR strategy to answer local needs and priorities, developing innovative native and editorial partnerships with local key media partners.</li><li>Develop and implement a UAE micro-influencer strategy, leveraging local people of influence to authentically connect with our diverse audiences with a special focus on Emirati audience.</li><li>Implement a performance mindset, ensuring the definition of relevant KPIs to follow and reflect on the success of communication activations.</li></ul><p><strong>Client Activations</strong></p><br><br><ul><li>Design the UAE clients’ strategy to recruit, retain, develop and treat our clients.</li><li>Define and implement a CRM campaign strategy, adapting worldwide campaigns and designing local campaigns to address local needs and local client’s journeys.</li><li>Support boutique teams in optimizing their clienteling actions and developing their loyal clients.</li><li>Develop and implement a client experience strategy, ensuring alignment with Cartier's global standards while tailoring initiatives for our local clients.</li><li>Elevate hospitality in all our boutiques with a specific focus on our Flagship boutique in Dubai mall.</li><li>Design and implement retail programming for our loyal clients in our Dubai Mall flagship boutique.</li><li>Develop and implement efficient waiting time solutions, ensuring that clients receive prompt & personalized attention when they visit our boutiques.</li><li>Monitor the client experience in boutique through client barometer and elaborate action plans.</li><li>Research and benchmark new retail and hospitality innovations and potential partners across different industries.</li><li>Develop and implement a client gifting and treatment strategy to maximize client’s engagement and loyalty, celebrating clients’ cultural and personal occasions, inside or outside our boutiques.</li><li>Define and implement events to build brand equity, support product launches or host High Jewelry commercial events, in collaboration with regional and international teams. Design specific communication platform in collaboration with regional teams to maximize their resonance.</li><li>Support commercial teams in the creation and organization of retail programming in boutiques for product launches or any other Maison’s celebrations.</li></ul><p><strong>A&P Budget Management</strong></p><br><br><ul><li>Define and monitor the UAE A&P budget, optimizing investments per audience and per channels.</li></ul><p><strong>Talent management & development</strong></p><br><br><ul><li>Contribute proactively to talent development, retention, and attraction of high-preforming team members.</li><li>Constantly share the Maison vision, strategy and values by engaging and motivating all stakeholders.</li><li>Foster team-work and creative culture amongst all touchpoints.</li><li>Provide regular performance feedback; develops subordinates' skills and encourages growth.</li><li>Improve processes & services, Develops and promotes team building and team spirit.</li><li>Regularly visit local point-of-sales and external stakeholders to discuss improvement needs and ensure feeling of inclusion in the brand endeavors.</li></ul><p><strong>HOW WILL YOU EXPERIENCE SUCCESS WITH US?</strong></p><br><br><p>At Cartier, we believe passion and expertise are the sparks that create extraordinary success.</p><br><br><p>To truly thrive in this role, you’ll bring:</p><br><br><ul><li>Minimum of 15 years of professional experience in the luxury Industry with a relevant experience at Director equivalent level, with a Master degree in Marketing or Clients field.</li><li>Core expertise in driving brand equity through multiple angles whilst creating compelling in-store experience for luxury consumers.</li><li>Strong background in developing and managing customer acquisition, engagement, and retention strategies.</li><li>Excellent analytical skills and understanding of retail productivity levers.</li><li>Strong strategic acumen paired with drive for results.</li><li>Intrapreneurial mindset with strong proactivity and creativity.</li><li>Excellent communication, interpersonal, & organizational skills.</li><li>Ability to adapt to changing and complex environment.</li><li>Genuine values of inclusivity and trust, driven by a one-team mindset.</li><li>Fluent preferably in multiple languages with spoken and written English mandatory.</li></ul><p><strong>WHAT DO WE OFFER</strong></p><br><br><p>At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.</p><br><br><p>We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.</p><br><br><p>We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity.</p><br><br><p>We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.</p><br><br><p><strong>Join us at Cartier, a place like no other, forever moving forward.</strong></p><br><br><p><strong>YOUR JOURNEY WITH US</strong></p><br><br><p>If your application is selected, you will receive an introductory call from a member of our Talent team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Managing Director, Regional Head of the Function, and HR Team as part of a video or in-person interview. You may be asked to work on a case study as part of the process.</p><br><br><p>If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!</p><br><br><p><strong>Take your next step with Cartier, we look forward to hearing from you!</strong></p><br><br>
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