Front End Developer Jobs in UAE
106 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Bank Pay is hiring a Female Receptionist to join our team.</b></p><p><b>Responsibilities:</b></p><ul><li>Greet and welcome visitors in a professional manner.</li><li>Answer and direct phone calls efficiently.</li><li>Manage appointments and schedules.</li><li>Handle incoming and outgoing correspondence.</li><li>Maintain a clean and organized reception area.</li><li>Provide administrative support to various departments as needed.</li></ul><p><b>Requirements:</b></p><ul><li>Female candidate.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office applications.</li><li>Professional appearance and positive attitude.</li><li>Previous receptionist or customer service experience is an advantage.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary.</li><li>Friendly and professional work environment.</li><li>Career growth opportunities.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Bank Pay is hiring a Female Receptionist to join our team.</b></p><p><b>Responsibilities:</b></p><ul><li>Greet and welcome visitors in a professional manner.</li><li>Answer and direct phone calls efficiently.</li><li>Manage appointments and schedules.</li><li>Handle incoming and outgoing correspondence.</li><li>Maintain a clean and organized reception area.</li><li>Provide administrative support to various departments as needed.</li></ul><p><b>Requirements:</b></p><ul><li>Female candidate.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office applications.</li><li>Professional appearance and positive attitude.</li><li>Previous receptionist or customer service experience is an advantage.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary.</li><li>Friendly and professional work environment.</li><li>Career growth opportunities.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p>Design, develop, and maintain high-quality backend services and scalable microservices-based applications using Java and Spring Boot.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop scalable microservices using Java (11+) and Spring Boot</p></li><li><p>Build and optimize secure RESTful APIs for seamless frontend and external system integration</p></li><li><p>Work with relational databases (PostgreSQL, Oracle, MySQL)</p></li><li><p>Manage asynchronous communication using Kafka or RabbitMQ</p></li><li><p>Work within CI/CD pipelines and containerized environments (Docker, Kubernetes)</p></li><li><p>Conduct code reviews and ensure quality using JUnit and Mockito</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Strong experience in Java (11+) and Spring Boot</p></li><li><p>API design and integration expertise</p></li><li><p>Microservices architecture experience</p></li><li><p>Database design and optimization (SQL-based systems)</p></li><li><p>Experience with messaging systems (Kafka / RabbitMQ)</p></li><li><p>Familiarity with Docker, Kubernetes, CI/CD pipelines</p></li><li><p>Strong understanding of testing frameworks (JUnit, Mockito)</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br>Job Description<br><p><strong>We are </strong>currently looking for<strong> IT End User Support for our UAE operations</strong> with the following terms & conditions.</p><br><p><strong>Technical Skills </strong></p><br><ul><li>Windows OS administration, configuration, imaging and troubleshooting · Banking applications & customer service familiarity · Microsoft 365</li><li>administration · Active Directory & server administration · Basic networking (TCP/IP, DNS, DHCP, switches, Wi-Fi) · Printer/peripheral support ·</li><li>Endpoint management (Intune, Kaspersky, Defender or equivalent).</li></ul><p><strong>Core Competencies </strong></p><br><ul><li>Willingness to work rotational shifts, on-call and emergency response · excellent customer service and communication · strong troubleshooting and</li><li>analytical ability · works independently and under pressure · team collaboration and accountability · attention to detail and time management.</li></ul><p><strong>Key Responsibilities </strong></p><br><ul><li>Provide onsite/remote support for desktops, laptops, printers, mobiles, peripherals, meeting rooms/AV and Teams Rooms; resolve hardware, software, OS, application and connectivity issues within SLA.</li><li>Act as first point of contact via phone, email, walk-ins and ticketing; log, troubleshoot and escalate incidents as needed.</li><li>Support banking operations and applications across branches, head office, contact center, corporate functions, VIP users and senior management, in line with security and audit requirements.</li><li>Manage users/permissions in Active Directory and Microsoft 365 (Intune, Exchange); support Outlook, Teams, OneDrive, SharePoint; handle password resets, mailbox support, onboarding/offboarding and workstation setup.</li><li>Perform basic LAN/WAN/Wi-Fi/VPN troubleshooting, switch port activation and structured cabling support; escalate complex infrastructure issues.</li><li>Maintain IT asset/license inventory, conduct audits, and coordinate replacement, disposal and warranty claims.</li><li>Log/track tickets via the ITSM tool, maintain knowledge base articles, identify recurring issues, and support IT projects, office moves and deployments.</li><li>Available for weekend/after-hours, rotational shift and on-call support as required by operational and project needs.</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame:</strong> Immediate</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong> </p><br><p><strong>Joining time frame:</strong> <strong>maximum 4 weeks</strong></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Future Opportunities - Front Office - Atlantis The Palm</span></span></span> <br><span><span>(<span>20225</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><strong>About the role </strong></p><br> <p>We are looking for experienced Front Office candidates to join the Rooms Division in Atlantis The Palm – the most extraordinary and diverse restaurant operations team in the region. If you’re eager to work for FORBES 5 star destination, create memorable experiences and take your Front Office knowledge to the next level – we want to hear from you!</p><br> <p>Candidates from various backgrounds and with different experience levels are welcome to register their interest in future full-time opportunities for the roles below:</p><br> <ul>
<li>Agent, Front Office</li>
<li>Concierge</li>
<li>Agent, Call Center / Reservations </li>
<li>Team Leader, Front Office </li>
<li>Assistant Manager, Front Office </li>
</ul> <p>Our F&B Service professionals focus on providing unique restaurant experience for varied clientele (VIPs, celebrities, regular guests, groups) and actively using upselling techniques to exceed guest expectations and increase outlet revenue.</p><br> <p><strong>About You</strong></p><br> <p>We are looking for candidates with various food and beverage service backgrounds – casual and lifestyle dining, outdoor venues, fine dining/celebrity chef venues, in room dining, banquets. Depending on the role you should ideally have 1 – 5 years’ experience in a reputable international hotel chain or restaurant group. Demonstrating passion and in depth knowledge of your preferred service style dynamics and ability to deliver excellent service standards to our guests is a must in our F&B Service team. To succeed in the role, you need to possess excellent interpersonal skills and build effective work relationship with service team, kitchen team and management.</p><br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<p>We are looking for a receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.</p>
<p>To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.</p>
<p>Receptionist Responsibilities:<br />
Greet clients and visitors with a positive, helpful attitude.<br />
Assisting clients in finding their way around the office.<br />
Announcing clients as necessary.<br />
Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.<br />
Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.</p>
<p>Send your CV on this Email: amalchaudhary248@gmail.com</p>
<p>We are looking for a receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.</p>
<p>To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.</p>
<p>Receptionist Responsibilities:<br />
Greet clients and visitors with a positive, helpful attitude.<br />
Assisting clients in finding their way around the office.<br />
Announcing clients as necessary.<br />
Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.<br />
Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.</p>
<p>Send your CV on this Email: amalchaudhary248@gmail.com</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
[Not translated in selected language] <p><span><strong>Rooms Controller | Front Office</strong></span></p><br><br>
<p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br>
<br>
<p><span><strong>About Us</strong></span></p><br><br>
<br>
<p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br>
<br>
<p><span>Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travellers trade up for what truly counts. We create an experience that is both reliable and refined.</span></p><br><br>
<br>
<p><span>For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.</span></p><br><br>
<br>
<p><span>Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.</span></p><br><br>
<p><span>Traders Hotel, Abu Dhabi</span></p><br><br>
<br>
<p><span>As the <strong>Rooms Controller</strong> in <strong>Front Office</strong>, you will be managing the room inventory and allocation to ensure optimal room utilization. Also, you will work closely with Housekeeping, Reservations, and Revenue teams to manage room assignments, VIP arrivals, and special requests. And you will ensure room status accuracy and support the delivery of exceptional guest service standards.</span></p><br><br>
<br>
<p><span><strong>Key Responsibilities:</strong></span></p><br><br>
<br>
<ul>
<li><span>Manage daily room assignments, room inventory, and room blocking to maximize occupancy and guest satisfaction.</span></li>
<li><span>Coordinate VIP arrivals, long-stay guests, group arrivals, and special room requests.</span></li>
<li><span>Monitor room status discrepancies and liaise with Housekeeping to ensure room readiness.</span></li>
<li><span>Work closely with Reservations, Revenue Management, and Front Office teams to optimize room utilization and upgrade opportunities.</span></li>
<li><span>Ensure guest preferences, loyalty program benefits, and special requirements are accurately reflected in the property management system.</span></li>
</ul>
<br>
<p><span><strong>About You:</strong></span></p><br><br>
<br>
<ul>
<li><span>Proficiency in Property Management Systems (PMS) such as Opera Cloud or Opera PMS.</span></li>
<li><span>Guest-focused mindset with strong problem-solving abilities.</span></li>
<li><span>Attention to detail and accuracy in room allocation and guest profiles.</span></li>
<li><span>Excellent communication and coordination skills.</span></li>
<li><span>Professional, proactive, and highly organized approach.</span></li>
<li><span>Diploma or Certification in hospitality management or a related field preferred.</span></li>
<li><span>Certification or training in Opera PMS/Opera Cloud is advantageous.</span></li>
<li><span>Minimum 2–3 years of Front Office experience and at least 1 year as a Rooms Controller.</span></li>
<li><span>Strong experience in room inventory management, room blocking, and coordinating VIP arrivals.</span></li>
<li><span>Familiarity with loyalty programs, guest profile management, and room revenue optimization strategies is an advantage.</span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.</p>
<p>This position is based at Al Maha Arjaan Abu Dhabi.</p>
<p><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br>Summary:<br>We are seeking a friendly and organized Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing excellent customer service and ensuring a smooth check-in and check-out process. Skilled in languages Russian and/or German will be an advantage. </p>
<p>The position is based at The Cove Rotana Ras al Khaimah.</p>
<p><br>Job Responsibility:<br>- Greet and welcome guests in a friendly and professional manner<br>- Handle guest check-ins and check-outs efficiently<br>- Answer phone calls, emails, and in-person inquiries promptly<br>- Assist guests with any requests or issues they may have during their stay<br>- Maintain a clean and organized front desk area<br>- Process payments and maintain accurate records<br><br>Candidate Requirements:<br>- Proven experience as a Front Desk Agent or similar role<br>- Excellent customer service and communication skills<br>- Strong organizational and multitasking abilities<br>- Ability to work well under pressure in a fast-paced environment<br>- Proficiency in computer systems and hotel software<br>- High school diploma or equivalent; degree in Hospitality is a plus</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at Park Rotana & Park Arjaan Abu Dhabi.</p>
<p>As a Front Desk Agent, you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience, and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.</p><br><p>Located on Hayat Island, <strong>InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa</strong> is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.</p><br>First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.<br>A little taste of your day-to-day:<br>Every day is different, but you’ll mostly be:<br>●Kicking off truly memorable guest experiences with the warmest of welcomes<br>●Acknowledging IHG Rewards Club members and returning guests in person or over the phone<br>●Taking, managing, and receiving payments for guest bookings<br>●Making the check-in and check-out process feel swift and seamless<br>●Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations<br>●Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations<br>What We need from you:<br>●Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to <br>●Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories <br>●Fluency in the local language - extra language skills would be great, but not essential <br>●Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills<br>What you can expect from us:<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. <br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. <br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><u><span>An Exhilarating
Opportunity</span></u></b><br></p><br><p><span>Are You Ready for
a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by
Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and
Setting the Gold Standard across the Industry.</span><br></p><br><p><span>Join the FIVE
Tribe - and Get Ready to Make Waves.</span><br></p><br><p><b><u><span>The Candidate</span></u></b><br></p><br><p><span>A Driven
Self-Starter, you have Excellent Communication, Leadership and Organisational Skills.
As an Astute Creative and Critical Thinker, you can Conceptualise and Implement
Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail
Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and
Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking
Ownership Makes You a Highly Motivated Go-Getter.</span><br></p><br><p><span>Your Outgoing
and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’
and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing
short of Sensational. Joining our Front Office Team as a Front Desk Agent will Empower
you to deliver Exceptional Experiences across our award-winning Lifestyle
Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment
that will take your Career to New Heights! </span><br></p><br><p><b><u><span>Compensation<br> </span></u></b></p><br><ul><li><span><span>A fixed monthly salary of <b>AED 1,800</b> offered as part of this exciting career opportunity. </span><br></span></li></ul><b><u><span>What We’re Looking For</span></u></b><br><br><ul><li><span><span>A proven track record of 1-2 years
in a similar role, delivering sensational Experiences synonymous with FIVE's
award-winning Service Quality.</span><br></span></li><li><span><span>A Welcoming and Enthusiastic
Energy that sets the tone for a Sensational Guest Experience.</span><br></span></li></ul><ul><li><span>An elevated and energetic Conversationalist, engaging Guests with lively discussions.</span><br></li><li><span><span>A steadfast desire to </span><span>Improve
Customer Satisfaction, showcasing a commitment to Industry-Leading Standards.</span><br></span></li><li><span><span>Impeccable communication skills, both verbal and
written, with fluency in English (</span><span>Proficiency in
multiple languages is preferred</span><span>).</span><br></span></li><li><span><span>Computer
literacy, with a mastery of Word, Excel, and Outlook, while possessing an
exceptional knowledge of Hotel PMS, specifically Opera.</span><br></span></li><li><span><span>A Proactive Nature, coupled with a meticulous Eye for
Detail, ensures every aspect of the Operation is perfectly curated</span></span><br></li><li><span>Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights</span><br></li><li><span><span>‘FIVE-Styled’ Visionary thinking by finding creative
solutions, while taking Ownership for all duties and tasks assigned.</span><br></span></li><li><span><span>A teamwork-oriented
mindset, fostering Collaboration and Cooperation among FIVE Tribe Members to
achieve collective success.</span><br></span></li><li><span><span>Flexibility to work a variety of shifts, including weekends and holidays,
based on the requirements of the Hotel.</span><br></span></li><li><span><span>A
hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.</span><br></span></li></ul><p><b><u><span>Key
Responsibilities</span></u></b><br></p><br><ul><li><span>Arrives to work promptly, </span><span>always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ appearance.</span><br></li><li><span><span>Anticipates and caters to Guests' needs, delivering
Exquisite service that Elevates Guest Satisfaction.</span><br></span></li><li><span><span>Strives for Top-Notch Service, embracing the
Disruptive and Visionary approach that makes FIVE an Industry-Leading Lifestyle
Destination</span><br></span></li><li><span><span>Ensures there are no complaints about the Front Office
Department, consistently achieving the Highest Degree of Guest Satisfaction.</span><br></span></li><li><span><span>Demonstrates Expert Knowledge of Room Types, Hotel
Facilities, Dining Venues, Shop Hours, Function Rooms, and Daily Events,
maintaining an Impeccable Level of Awareness.</span><br></span></li><li><span><span>Stays informed about FIVE’s Leadership Team and their
Roles and Availability.</span><br></span></li><li><span><span>Adheres to Legal Requirements regarding Fire Safety,
Bomb Threats, and Health and Safety, ensuring a Boundary-Breaking Level of
Compliance.</span><br></span></li><li><span><span>Attends
required training sessions to stay at the Cutting Edge of their profession.</span><br></span></li><li><span><span>Maintains a Clean and Glamorous work area by filing
all paperwork on the spot, reflecting a Next-Level Commitment the role.</span><br></span></li><li><span><span>Cultivates a First-in-Class understanding of Dubai's
national history, shopping areas, and places of interest.</span><br></span></li><li><span><span>Creates a Sensational Experience by addressing Guests
by their names whenever appropriate.</span><br></span></li><li><span><span>Upholds professional confidentiality, safeguarding
FIVE's Trade Secrets with integrity.</span><br></span></li><li><span><span>Resolves and logs Guest complaints promptly or
escalates them to the appropriate managerial level.</span><br></span></li><li><span><span>Checks Guests into the hotel with ‘FIVE-Styled’
Precision, ensuring the Luxury Service that FIVE is renowned for.</span><br></span></li><li><span><span>Complies with Legal Requirements by accurately copying
and filing Guest Passports upon arrival and adheres to various Country and
Company Procedures.</span><br></span></li><li><span><span>Stays attuned
to FIVE’s occupancy and average Room Rate, Month-To-Date, and Performance
against budget requirements.</span><br></span></li><li><span><span>Maintains a ‘FIVE-Star’ Awareness of Concierge Desk,
Business Center, Guest Relations, and Loyalty Club policies and procedures to
offer an Award-Winning Experience.</span><br></span></li><li><span><span>Maintains Open Communication and shares information
about previous and future shifts through the Front Office Logbook, enhancing
the 'Vibe at FIVE.’</span><br></span></li><li><span><span>Actively participates in increasing FIVE’s revenue by
engaging in Upselling, Walk-Ins, and offering Additional Services that Enhance
the FIVE Experience.</span><br></span></li><li><span><span>Enforces FIVE’s credit policy, upholding the Gold
Standard we're known for.</span><br></span></li><li><span><span>Updates OPERA immediately with any changes,
demonstrating a Commitment to staying Ahead of the Curve.</span><br></span></li><li><span><span>Collaborates
with Reservations to ensure Reception is fully updated on the day’s arrivals,
embracing the ‘FIVER’ spirit.</span><br></span></li><li><span><span>Executes all tasks Efficiently and Thoroughly, in line
with our Award-Winning Expectations</span><br></span></li><li><span><span>Manages any tasks assigned by the Front Office
Supervisor, Duty Manager, or Front Office Manager, embodying the dedication of
a true FIVE Tribe Member.<br> </span></span></li></ul><p><b><u><span>The Team</span></u></b><br></p><br><p><span>‘FIVERs’ are Cultured
yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. </span><span>As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and
apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming
Back for More. </span><span>If you Dream of being surrounded by Like-Minded Individuals who
share your Passion for Delivering Unforgettable Moments that last a Lifetime </span><span>– then Look No Further and Unleash your Next-Level Potential.</span><br></p><br><p><b><u><span>Sustainable
Indulgence at FIVE</span></u></b><br></p><br><p><span>FIVE is a leader
in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations
being the first and only Hotels in the UAE to obtain the International
Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity
for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has
led to a completely LEED Platinum-certified operational hospitality portfolio.
FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart
Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved
an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it
one of just five hotels worldwide to receive Platinum Certification. FIVE
illustrates its Commitment to making ‘Sustainability without Compromise on
Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum
(BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope
of Sustainability Strategy permeating Operations, Governance and Community.</span><br></p><br><p><b><u><span>An Equal Opportunity Employer</span></u></b><br></p><br><p><span>The
FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE
is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity
Employer. Accordingly, FIVE does not discriminate based on disability, race,
age, sex, gender, sexual orientation, ethnicity, religion or belief,
nationality, marital status, or any other basis protected under national or
local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large
Organisations, the FIVE Tribe is more than a group of people working together –
it is a Family bonded by common Values and Goals, Celebrating People, Culture
and Diversity. </span><br></p><br><p><b><u><span>About FIVE Hotels and
Resorts</span></u></b><br></p><br><p><span>FIVE Hotels and
Resorts prides itself on being Disruptively Different and Daringly Unique. Our
Growing Portfolio of Lavish Destinations are the epitome of Glamour and
Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE
Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe
means you are part of a team who Breaks Boundaries and offers Unbeatable
Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and
360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe,
you will be part of a group of High Achievers who Fearlessly Challenge
Conventions on a Global Stage.</span><br></p><br><p><span>Find out more
here: fivehotelsandresorts.com</span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Same Posting Description for Internal and External Candidates<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> Manage overall operations of the spa. Manage and carry out procedures, have current knowledge of treatment. Ensure client experience is proficient including bookings, payments, and consultation cards. Hire and train employees. Oversee marketing and customer relationship management initiatives. Fill any non-specialized roles when employees are absent. Managing spa team members and beauty therapists to ensure high motivation, provision of high-quality service and ongoing development. Create a weekly staff schedule. Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmers to core fitness-based schemes. Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement. Manage customer feedback effectively to ensure continuous service and program improvement. Ensure customers and guests receive friendly and consistent personalised service from all team members. Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Ability to maintain brand’s standards, policies and procedures
Ability to build and maintain relationships with Guests and Members.
Organized and focused.
Should be strong enough to lead the department
Ability to multi-task.
Coordination with different departments of hotels
Inventory management for products, linen, disposables, etc.
Set the goals towards targets achievements.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Front Office Duty Manager (Russian/German Speaker)</span></span></span> <br><span><span>(<span>12830</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Front Office Duty Manager</strong> to join the Rooms Division team at<strong> One&Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will play an integral role in the overall success of the resort, going beyond daily operations to ensure exceptional guest experiences. As a </span><span>Front Office Duty Manager</span><span>, you will lead the team in delivering outstanding service, creating a welcoming, efficient, and guest-focused environment across all front-of-house areas.</span><span>You will oversee front office operations, guest relations, and service standards, ensuring full compliance with company policies and procedures. As the primary point of contact during your shift, you will manage guest inquiries, resolve concerns efficiently, and ensure a seamless experience from arrival to departure.</span><span>You will also drive service excellence and operational efficiency, maintaining the highest standards of professionalism, consistency, and attention to detail, while upholding the company’s core values and enhancing overall guest satisfaction.</span></p><br> <p><span>Key Duties and Responsibilities</span></p><br> <ul>
<li><span>Encourage and build mutual trust, respect, and cooperation among team members.</span></li>
<li><span>Serve as a role model to demonstrate appropriate behaviors.</span></li>
<li><span>Manage day-to-day operations, ensuring the quality, standards and meeting the expectations of the guests daily.</span></li>
<li><span>Develop specific goals and plans to prioritize, organize, and accomplish the task.</span></li>
<li><span>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</span></li>
<li><span>Identify training needs and support the development and upskilling of team members.</span></li>
<li><span>Maintain awareness of daily arrivals, departures, group movements, and special requests.</span></li>
<li><span>Proactively identify operational challenges and implement solutions to improve efficiency and guest satisfaction.</span></li>
<li><span>Assist in managing overbooking situations and coordinate alternative arrangements where necessary.</span></li>
<li><span>Support brand standards audits and quality assurance initiatives.</span></li>
<li><span>Maintain confidentiality of guest and company information at all times.</span></li>
<li><span>Support sustainability and environmental initiatives in daily operations.</span></li>
<li><span>Prepare and review daily operational reports, handover notes, and shift briefings.</span></li>
<li><span>Support implementation of the upselling program, communicating and ensuring process</span></li>
<li><span>Ensure compliance with all policies, standards, and procedures</span></li>
<li><span>Understand and comply with security, health and safety policies and procedures.</span></li>
<li><span>Provide services that are above and beyond for customer satisfaction and retention.</span></li>
<li><span>Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</span></li>
<li><span>Intervene in any guest/employee situation as needed to ensure the integrity of the property is maintained, guest satisfaction is achieved, and employee wellbeing is preserved.</span></li>
<li><span>Serve as a leader in displaying outstanding hospitality skills.</span></li>
<li><span>Empower employees to provide excellent customer service.</span></li>
<li><span>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</span></li>
<li><span>Communicate any variations to the established norms to the appropriate department in a timely manner.</span></li>
</ul> <p><span>A suitable candidate should have <strong>1–2 years of experience in a 5-star hotel, resort, or upscale hospitality environment</strong>, with a strong understanding of front office operations, guest service standards, and overall hotel procedures. The candidate must demonstrate excellent personal presentation, strong interpersonal and communication skills, and the ability to work effectively with diverse teams across departments.</span></p><br> <p><span>They should be dynamic team player, committed to delivering exceptional guest experience and always maintaining high service standards. Strong attention to detail, organizational skills, and a proactive approach to problem-solving and guest relations are essential. Excellent English communication skills are required, and fluency in Russian or German is mandatory. Proficiency in additional languages will be considered an advantage.</span></p><br> <p><span>Computer literacy including relevant software and experience in using an Opera system. Middle East/GCC experience is an advantage.</span></p><br> <p><span>At One&Only creating <strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.</span></p><br> <p><span>Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.</span></p><br> <p><span>We <strong>Thank You</strong> for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
Role Description The Spa Front Desk role at Confidentiel is a full-time, on-site position based in Dubai, United Arab Emirates. The front desk team member welcomes guests, manages check-in and check-out procedures, schedules and confirms appointments, and answers phone and in-person inquiries. Daily tasks include handling payments, maintaining accurate records in the booking system, and coordinating with therapists and other staff to ensure smooth operations and timely service. The role also involves explaining spa services and promotions, managing guest requests, and supporting a clean, organized reception area. The person in this role is expected to provide courteous, efficient customer service and uphold the spa’s professional standards. Qualifications Candidates should possess strong customer-facing skills, including Customer Service and Communication abilities. Candidates should possess front office skills, including Receptionist Duties and Phone Etiquette. Candidates should possess basic technical skills, including Computer Literacy and the ability to work with scheduling or point-of-sale systems. Previous experience in hospitality, spa, or hotel front desk roles is beneficial. Fluency in English is required; additional languages are an advantage. Strong organizational skills, attention to detail, and a professional, calm demeanor in busy environments are preferred. Ability to work flexible hours, including evenings and weekends, as required by spa operations.