Information Systems Jobs in UAE

Signature Rx / Signature Pharmacy<br><br>We build healthcare infrastructure that's actually used. Signature Rx is one of the UK's leading private e-prescribing platforms — tens of thousands of prescriptions a month, connecting clinicians and telemedicine providers to any pharmacy in the country. The roadmap ahead is bigger than anything we've shipped so far.<br><br>We're hiring a Principal Engineer to build. Not to manage — to build.<br><br>The bar:<br><br>⚡ AI-native, for real. AI is woven into how you design, build, review and ship — not a tool you're "exploring". You deliver in a week what most teams deliver in a month, without the quality dropping.<br><br>???? You ship. Idea to production, end to end, no committee required. Pace is your default setting.<br><br>???? You're great to work with. You raise the level of the people around you, share what you know, and pull for the team. Natural leadership is encouraged and rewarded — but there's no management layer here, just builders.<br><br>???? You build things you're proud of. You want to point at the product and say "I built that."<br><br>No stack requirements. We hire for how you think and what you deliver. The right person picks up whatever the problem needs.<br><br>What's in it for you: real ownership of a product that matters, a direct line to every decision, and the upside of creating genuine value — for the team and for yourself. This is a role for people who want to work, build, and deliver. If you're looking for a place to coast, this isn't it.<br><br>???? Dubai — remote initially, in person from 2027

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Monitor alerts across tools and take appropriate action</p></li><li><p>Respond to and resolve incidents within SLA timelines.</p></li><li><p>Manage ticket lifecycle: reassignment, resolution, and closure.</p></li><li><p>Perform basic Windows server checks: failover, services, utilization.</p></li><li><p>Assist with user/group management via AD and Exchange.</p></li><li><p>Maintain updated SOPs, trackers, and incident documentation.</p></li><li><p>Communicate critical incidents (P1/P2) clearly within timelines.</p></li></ul><p>Follow professional email and phone etiquette during escalations</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Seeking a proactive Monitoring &amp; Support Engineer to manage alerts, incidents, and basic server/network checks. The candidate will handle infrastructure monitoring, incident response, documentation, and ensure timely communications, while also assisting in basic server and AD-level tasks</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Monitor alerts across tools and take appropriate action (e.g., node restarts, false positive filtering).</p></li><li><p>Respond to and resolve incidents within SLA timelines.</p></li><li><p>Manage ticket lifecycle: reassignment, resolution, and closure.</p></li><li><p>Perform basic Windows server checks: failover, services, utilization.</p></li><li><p>Assist with user/group management via AD and Exchange.</p></li><li><p>Maintain updated SOPs, trackers, and incident documentation.</p></li><li><p>Communicate critical incidents (P1/P2) clearly within timelines.</p></li><li><p>Follow professional email and phone etiquette during escalations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills:</strong></p><ul><li><p>Basic server admin (Windows), networking, and clustering knowledge.</p></li><li><p>Familiarity with application monitoring and error code interpretation.</p></li><li><p>Working knowledge of Active Directory and Exchange.</p></li><li><p>Strong English communication (written and verbal).</p></li><li><p>Good documentation, stress handling, and decision-making skills.</p></li><li><p>Perform Linux server health</p></li><li><p>Troubleshoot Linux-related alerts, service failures, and performance degradation.</p></li><li><p>Execute basic Linux administration tasks using shell commands.</p></li><li><p>Monitor and validate cluster/failover status where applicable.</p></li><li><p>Support patch validation and server operational checks.</p></li></ul><br><p><strong>Preferred Certifications:</strong></p><ul><li><p>CompTIA Server+, Network+</p></li><li><p>Microsoft MCSA / MCSE</p></li><li><p>ITIL Foundation</p></li></ul><br></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>SECONDARY DESIGN TECHNOLOGY &amp; IT TEACHER NEEDED IN ABU DHABI.AUGUST 2026 START For an established international school offering a comprehensive education from KG through Grade 12, combining an American curriculum with the full International Baccalaureate (IB) continuum. Located in the heart of Abu Dhabi, the school provides a structured and inclusive learning environment that emphasizes inquiry, critical thinking, and global citizenship. With a diverse student body, strong academic standards, and a focus on developing the whole child, it aims to nurture confident, responsible learners prepared for success in higher education and beyond. Requirements: • Degree in your teaching subject • Valid teaching license • Clean police clearance/ criminal record check • At least two years post qualifying experience due to Ministry regulations • You must be able and willing to work in a cultural 100% ESL learning environment • American Curriculum / IB experience (common core preferred) is also valued Teachers should be able to demonstrate a strong academic background in content knowledge, be collaborative and collegial, value the use of data to drive instruction, be assessment literate, be skilled at differentiating and engaging students, be able to utilise effective instructional strategies and be technologically proficient. It is important to note that this is not a western expatriate schools and many students are local from the UAE. The School Offers: • Monthly tax free salary of AED 15300-15810 • Allowances for utility bills and excess baggage • International medical insurance is provided • Annual airfares • End of service gratuity • Local bus transportation • Two free places for dependent children • Accommodation is provided as part of the employment package; it is furnished and single occupancy Living in Abu Dhabi offers a high-quality, modern lifestyle with a strong sense of safety, stability, and comfort. The city combines impressive skylines, clean beaches, and world-class infrastructure with a relaxed pace of life compared to other global hubs. Residents enjoy tax-free income, excellent healthcare and education options, and a rich mix of cultures from around the world. With cultural landmarks, desert adventures, and a growing arts and entertainment scene, Abu Dhabi offers a balanced lifestyle where career opportunities and leisure go hand in hand. If you believe that this opportunity matches the ideals of your overseas teaching aspirations then please do not hesitate to contact your local Edvectus advisor today. We look forward to hearing from you</span> </div>

Key Responsibilities Identify and develop new business opportunities for IT services and technology solutions. Generate and manage a strong sales pipeline through networking, prospecting, and strategic partnerships. Engage with customers to understand their business challenges and recommend tailored IT solutions. Prepare and deliver compelling presentations, proposals, RFP/RFI responses, and commercial offers. Negotiate contracts and successfully close deals to achieve and exceed revenue targets. Build and maintain strong relationships with key decision-makers and stakeholders. Collaborate with technical, delivery, and marketing teams to ensure successful client engagements. Identify upselling and cross-selling opportunities within existing accounts. Provide market intelligence, customer feedback, and competitive insights to support business growth. Required Qualifications Bachelor's Degree in IT, Computer Science, Business Administration, or a related field. MBA is an added advantage.8+ years of experience in IT Sales and Business Development. Proven success in selling IT Services, Cloud Solutions, Digital Transformation, and Enterprise Technology Solutions. Demonstrated experience in generating and closing IT services business in the UAE market. Skills & Competencies Strong understanding of IT Services, Cloud Technologies and Digital Transformation. Excellent communication, presentation, negotiation, and stakeholder management skills. Ability to build trusted relationships with C-level executives and decision-makers. Self-motivated, target-oriented, and capable of managing multiple opportunities simultaneously. Strong analytical and problem-solving abilities. What We're Looking For A highly motivated business development professional who thrives in a fast-paced environment, understands the UAE technology landscape, and can consistently deliver revenue growth through strategic client acquisition and relationship management.<br>UAE Market Experience (Mandatory)

Join the Cybersecurity Marketplace Redefining How Startups Access Security Leadership<br>Fractional CISO - Independent Consultant Remote · Flexible Engagement · Multiple Positions Available<br>The opportunity<br>We're building the first dedicated marketplace connecting startups with world-class fractional CISOs and we're looking for experienced security leaders to be part of it from day one. Startups are scaling fast and facing real security challenges. They need senior guidance, but not a full-time hire. That's where you come in.<br>As a fractional CISO on our platform, you set your terms, choose your clients, and deliver the strategic security leadership that early-stage companies desperately need on a schedule that works for you.<br>What you'll do<br>Depending on client engagements, your work will typically include developing security strategies and roadmaps aligned to startup growth stages, advising on compliance frameworks (SOC 2, ISO 27001, GDPR), leading risk assessments and security architecture decisions, preparing startups for investor due diligence and enterprise sales security reviews, and building security culture from the ground up in fast-moving teams.<br>Who you are<br>You have 10+ years in cybersecurity with at least 3 years in a CISO or senior security leadership role. You've worked with or inside startups and understand their speed, constraints, and priorities. You can translate complex security risk into plain business language and you're comfortable owning the security conversation at board and executive level. You're looking for variety, autonomy, and the ability to make real impact across multiple companies simultaneously.<br>What we offer Early access to a curated pipeline of vetted startup clients, a platform built specifically for security professionals (not a generic freelance marketplace), full control over your rate, availability, and engagement terms, a community of peers at the same level, and visibility to hundreds of businesses actively looking for fractional security leadership.<br>This is not a job. It's a practice. We're not hiring employees, we're partnering with independent security leaders who want to build something on their own terms. If you've been thinking about going fractional, or you're already doing it and want better client access, this is your platform.<br>Apply to join the marketplace We're onboarding our founding cohort of fractional CISOs now. Spots are limited to maintain quality on both sides of the marketplace.<br>Apply today and shape the future of startup security.

Join the Cybersecurity Marketplace Redefining How Startups Access Security Leadership<br>Fractional CISO - Independent Consultant Remote · Flexible Engagement · Multiple Positions Available<br>The opportunity<br>We're building the first dedicated marketplace connecting startups with world-class fractional CISOs and we're looking for experienced security leaders to be part of it from day one. Startups are scaling fast and facing real security challenges. They need senior guidance, but not a full-time hire. That's where you come in.<br>As a fractional CISO on our platform, you set your terms, choose your clients, and deliver the strategic security leadership that early-stage companies desperately need on a schedule that works for you.<br>What you'll do<br>Depending on client engagements, your work will typically include developing security strategies and roadmaps aligned to startup growth stages, advising on compliance frameworks (SOC 2, ISO 27001, GDPR), leading risk assessments and security architecture decisions, preparing startups for investor due diligence and enterprise sales security reviews, and building security culture from the ground up in fast-moving teams.<br>Who you are<br>You have 10+ years in cybersecurity with at least 3 years in a CISO or senior security leadership role. You've worked with or inside startups and understand their speed, constraints, and priorities. You can translate complex security risk into plain business language and you're comfortable owning the security conversation at board and executive level. You're looking for variety, autonomy, and the ability to make real impact across multiple companies simultaneously.<br>What we offer Early access to a curated pipeline of vetted startup clients, a platform built specifically for security professionals (not a generic freelance marketplace), full control over your rate, availability, and engagement terms, a community of peers at the same level, and visibility to hundreds of businesses actively looking for fractional security leadership.<br>This is not a job. It's a practice. We're not hiring employees, we're partnering with independent security leaders who want to build something on their own terms. If you've been thinking about going fractional, or you're already doing it and want better client access, this is your platform.<br>Apply to join the marketplace We're onboarding our founding cohort of fractional CISOs now. Spots are limited to maintain quality on both sides of the marketplace.<br>Apply today and shape the future of startup security.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Find and develop qualified leads, and thereafter convert them into prospects and customers. The manager should aim to achieve at least 25 sales calls per week. Continuously ensure that the sales pipeline is full.</p></li><li><p>Engage prospects and customers by selling the company’s products and services, thus furthering relationships. The sales manager should be focused on bringing on new clients (not including lost clients).</p></li><li><p>Maintain a steady line of communication but making periodic courtesy calls to customers and serve as a point of contact for prospects and customers.</p></li><li><p>Achieve the annual growth targets (revenue, profit, volume) as agreed with management.</p></li><li><p>Must be capable of closing business independently.</p></li><li><p>Understand competitive landscape and internal cost structure to offer profitable pricing.</p></li><li><p>Enter outcomes of client prospecting exercise from sales visits on the system.</p></li><li><p>Direct and assist Customer Service/ Sales Support teams for on-going rate quotations.</p></li><li><p>Establish SOPs for customer service and operations teams to handle new accounts.</p></li><li><p>Evaluate customer’s need for credit and complete credit application documentation (if needed).</p></li><li><p>Follow-up on leads generated by overseas and domestic offices. Provide regular updates till closure.</p></li><li><p>Ensure collection of pending invoices for accounts department.</p></li></ul><br><p><strong>Language Skills:</strong></p><ul><li><p>Ability to communicate in English fluently. Knowledge of Arabic and Hindi is an advantage.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in any discipline</p></li><li><p>At least 4 – 8 years of experience within the industry</p></li><li><p>Ability to communicate in English fluently. Knowledge of Arabic and Hindi is an advantage.</p></li><li><p>MS Office Suite (Power Point, Excel and Word).</p></li></ul><p></p></section>

Job Summary We are seeking experienced L3 IT Support Engineers to provide advanced technical support across infrastructure, applications, and network environments. The role focuses on complex issue resolution, root cause analysis, system administration, and ensuring high availability of IT services in line with SLAs.<br>Key Responsibilities Provide advanced (L3) technical support for escalated hardware, software, and network issues Perform in-depth troubleshooting and root cause analysis (RCA) for recurring and critical incidents Manage and administer Active Directory (user management, group policies, access control) Support and troubleshoot Microsoft Office 365 and related services (Exchange Online, Teams, Share Point) Handle incident, problem, and change management as per ITIL practices Monitor system performance and ensure high availability and uptime Work on patching, system upgrades, and configuration management Collaborate with infrastructure, network, and security teams for issue resolution Maintain and improve documentation, SOPs, and knowledge base Support on-call rotations and critical incident management<br>Required Skills & Qualifications6 years of minimum experience in IT Support / Infrastructure Support Strong troubleshooting expertise in Windows environments, hardware, and enterprise applications Hands-on experience with Active Directory (GPOs, user access, security policies) Strong knowledge of Microsoft Office 365 administration and support Experience with ticketing tools (Service Now, Jira, Zendesk, etc.) Solid understanding of networking concepts (DNS, DHCP, TCP/IP, VPN) Experience in incident management, problem management, and RCAAbility to handle high-priority incidents and escalations Good communication and stakeholder handling skills<br>Preferred / Nice-to-Have Skills ITIL Foundation certification Experience with Azure / Microsoft 365 Admin Center Exposure to endpoint management tools (Intune, SCCM) Knowledge of security best practices and compliance standards Experience in enterprise or managed services environments

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><span><b>Job Description</b></span></p><br><br><br><br><b>Key Responsibilities</b><p>Plan lessons in advance and send plans via email to the Head of Level and Academic Coordinator.</p><br><br><p>Prepare and organize the necessary materials for classes.</p><br><br><p>Fulfill the objectives outlined in the general plans distributed at the beginning of the year.</p><br><br><p>Maintain the grade book up to date. Enter grades at the end of each evaluation period and semester, on or before deadlines.</p><br><br><p>Design and prepare monthly assessments for each topic.</p><br><br><p>Grade all assigned work.</p><br><br><p>Keep the classroom decorated with materials related to lessons, activities, and holidays.</p><br><br><p>Perform assigned playground supervision duties.</p><br><br><p>Collaborate with the Psychology Department to support students with academic or behavioral issues.</p><br><br><p>Work with the Academic Coordinator and psychologist to support students with special needs, including gifted learners.</p><br><br><p>Attend meetings with teachers, academic coordinators, and assistant principals.</p><br><br><p>Attend institutional workshops.</p><br><br><p>Participate in parent meetings and special school activities.</p><br><br><p>Comply with the established work schedule (departure time varies by grade level).</p><br><br><p>Act as a mediator between students and inform the psychologist of conflicts and/or refer students experiencing emotional, personal, or family issues.</p><br><br><p>Collaborate with the psychologist to organize community service projects and fundraising activities.</p><br><br><p>Assist and/or organize student participation in fairs and other activities.</p><br><br><p>Contact parents/guardians to invite them to meetings or special events when necessary.</p><br><br><p>Record daily attendance in the system or submit forms to the Academic Support Department.</p><br><br><p>Collect subject-specific assignments for portfolio organization according to level criteria, each evaluation period.</p><br><br><p>Assign a student to record homework and monitor the Homework Board, ensuring its proper use every two weeks.</p><br><br><p>Encourage student participation in subcommittees to promote teamwork and school activities.</p><br><br><p>Promote open communication with students and parents.</p><br><br><p>Encourage parents/guardians to attend meetings organized by ISP CBNH and PTA.</p><br><br><p>Consider students' special learning and socio-emotional needs and refer them to the Psychology Department.</p><br><br><p>Attend school in proper uniform and/or according to institutional policies.</p><br><br><p>Perform other duties related to the position.</p><br><br><b>Skills, Qualifications, and Experience</b><ul><li><b>Field/Specialization:</b> Bachelor’s degree in Education, Psychology, or related fields.</li><li><b>Master’s Degree:</b> Preferred</li></ul><b>Additional Knowledge:</b><ul><li>Proficiency in digital tools</li><li>Intermediate-level Microsoft Office skills</li></ul><b>Competencies:</b><ul><li><p>Organization (Level 4)</p><br><br></li><li><p>Planning (Level 4)</p><br><br></li><li><p>Leadership (Level 3)</p><br><br></li><li><p>Analytical Skills (Level 4)</p><br><br></li><li><p>Ability to Work Under Pressure (Level 4)</p><br><br></li><li><p>Communication (Level 4)</p><br><br></li><li><p>Strategic Thinking (Level 4)</p><br><br></li><li><p><b>English Level:</b> Advanced (must be fluent in speaking, reading, and writing)</p><br><br></li></ul><b>Work Experience:</b><ul><li>Required</li><li>Minimum 2 years in education</li></ul><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health &amp; Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>

???? We're Hiring: IT Support Engineer | Dubai<br>Are you an IT support professional with strong hands-on experience in L1/L2 support, Microsoft 365, asset management, and end-user support? We are looking for an experienced IT Support Engineer to join our team in Dubai.<br>???? Key Responsibilities Monitor internet bandwidth and telephone connectivity; coordinate with ISPs to resolve issues promptly. Manage laptop/desktop deployment, configuration, encryption, antivirus, licensed applications, and compliance. Handle new-joiner onboarding and IT induction, including ID creation, license assignment, device configuration, and access management. Manage employee offboarding, including asset recovery and termination of system access. Provide on-call support for Microsoft 365, Outlook, and Teams, including critical after-hours issues. Maintain IT asset inventory, service desk dashboards, and OEM support contracts for Lenovo, Dell, HP, etc. Coordinate with OEMs for hardware troubleshooting, repairs, replacements, and expired support contracts. Manage P1, P2 & P3 incidents, ensuring resolution within defined SLAs. Prepare monthly reports highlighting recurring incidents and recommend permanent corrective actions. Follow established SOPs for L1/L2 troubleshooting and service desk operations. Support IT deployments, new system implementations, meeting-room technology, wireless access, and local IT infrastructure. Escalate complex issues to the L3 support team and ensure regular follow-up until closure. Maintain accurate ticket updates and documentation for all troubleshooting activities. Coordinate with the L3 team for Microsoft/CSP escalations when advanced troubleshooting is required.<br>???? What We're Looking For✔ Strong L1/L2 IT Support experience✔ Hands-on knowledge of Microsoft 365, Outlook & Teams✔ Experience in IT asset and endpoint management✔ Knowledge of incident management and SLA-based ticket resolution✔ Experience with OEM support – Lenovo, Dell, HP✔ Strong troubleshooting, documentation, and stakeholder-management skills✔ Ability to work independently and provide on-call support when required???? Location: Dubai???? Role: IT Support Engineer – L1/L2???? Interested candidates can share their CV at hr@kemipex.comKnow someone who would be a great fit? Tag them or share this post!#Hiring #ITSupport #ITJobs #Mumbai Jobs #Technical Support #Microsoft365 #L1Support #L2Support #ITInfrastructure #Helpdesk #Endpoint Management #Hiring Now

???? Green Start Management Consultancy is Hiring! Role: Senior Sales Manager / Director – IT Services & Testing Sales???? Location: Dubai, UAE???? Experience: 10+ Years???? Compensation: 19,000 AED – 23,000 AED / Month About the Role Are you a high-performing sales leader with a proven track record of selling IT Services, Quality Engineering, and Digital Assurance Services across the UAE & GCC? We are seeking a strategic, growth-minded sales executive to acquire enterprise clients, drive revenue growth, and lead key account expansion across the Middle East. Key Responsibilities???? Enterprise Sales: Drive end-to-end sales for Software Testing & Quality Engineering Services across UAE & GCC markets.???? Executive Relationship Management: Build and manage C-level relationships (CIOs, CTOs, Heads of QA, Digital Transformation Leaders).???? Full Lifecycle Management: Lead the complete sales journey—from hunting and lead generation to contract negotiations and closing.???? RFP & Solution Strategy: Collaborate with Presales and Delivery teams to manage RFPs, pitch winning solutions, and structure commercial proposals.???? Revenue & Expansion: Consistently hit revenue targets while scaling existing enterprise accounts. Preferred Expertise We are looking for candidates with experience selling solutions across:Software Testing & Quality Engineering (QE) Managed Testing Services & QA Transformation Digital Assurance, Test Automation & AI-Driven Testing Performance, Mobile/Web Application, API, and Security Testing Ideal Candidate Profile15+ years of enterprise IT / Testing Services sales experience. Strong, pre-existing network within UAE/GCC enterprise accounts. Proven track record in enterprise hunting and high-value account management. Master-level consultative selling, executive negotiation, and stakeholder management skills. How to Apply???? Ready to make an impact? Send your updated resume to:greenstart-hr@greenstartjobs.com???? Know someone who would be a great fit? Tag them in the comments or share this opportunity with your network!#Green Start #Green Start Hiring #Sales Hiring #Software Testing #Quality Engineering #Digital Assurance #Testing Services #Automation Testing #Enterprise Sales #Dubai Jobs #UAEJobs #GCCJobs #Technology Sales #B2BSales #Hiring Now

Join Our Enterprise Print Solutions Team<br>We are looking for a Senior MPS Service Engineer to join our Enterprise Print Solutions team. The successful candidate will be responsible for implementing, supporting, and maintaining enterprise print environments while delivering exceptional technical support and customer service.<br>Key Responsibilities Install, configure, maintain, and troubleshoot Managed Print Service (MPS) environments. Deploy, administer, and support MyQ, Paper Cut MF, and YSoft Safe Q solutions. Configure secure print release, Follow-Me Printing, print accounting, user authentication, and scan workflows. Install, configure, and maintain Epson Work Force Enterprise, Work Force Pro RIPS, and AM Series Business Inkjet printers and multifunction devices. Support Active Directory, LDAP, Windows Print Server, SQL Server, TCP/IP, DNS, DHCP, SMTP, SMB, SNMP, and SSL certificates. Perform preventive maintenance, firmware upgrades, hardware troubleshooting, fleet monitoring, and remote diagnostics. Conduct customer training, technical demonstrations, and resolve technical escalations. Prepare installation documentation and service reports.<br>Requirement Minimum 8 years' experience in Office Automation or Managed Print Services. Minimum 5 years' experience implementing Enterprise MPS solutions. Strong hands-on experience with Epson Work Force Enterprise, Work Force Pro RIPS, and AM Series Business Inkjet solutions. Experience with Epson Device Admin, Epson Remote Services (ERS), Epson Open Platform, MyQ, Paper Cut MF, and YSoft Safe Q is highly desirable. Strong knowledge of Windows Server, Active Directory, SQL Server, enterprise networking, and Linux/mac OS print environments. Experience supporting enterprise customers within the UAE. Valid UAE Driving Licence and own vehicle (Advantage ). Willingness to travel across the UAE. Immediate or short notice availability preferred.<br>Preferred Certifications MyQ | Paper Cut | YSoft Safe Q | Microsoft Windows Server | Linux | CCNA | Epson Technical Certifications <br>Why Join Us ? Become part of a specialised Enterprise Print Solutions team delivering cutting-edge Epson Business Inkjet technologies to leading organisations across the UAE. You'll work on large-scale enterprise deployments, cloud print solutions, fleet management, and digital transformation initiatives while growing your technical expertise in a collaborative and dynamic environment.<br>Candidates based in the UAE and India with relevant Managed Print Services experience are encouraged to apply.<br>Apply via Linked In or email their resume to hr@almoe.com with the subject line:Service Engineer (MPS).

<ul dir="rtl"><li style="font-family:Arial;">A bachelor's degree or higher in Accounting or Information Systems and Analysis or Business Administration.</li><li style="font-family:Arial;">Practical experience of at least two years in the same job field.</li></ul>

<p ><span ><span lang="AR-SA" dir="RTL">مؤهل جامعي مناسب (إدارة أعمال، إدارة جودة، إدارة عامة، نظم معلومات إدارية أو ما يعادلها)، خبرة عملية مناسبة لا تقل عن 3 سنوات في مجال إدارة الجودة أو العمليات، يُفضّل الحصول على شهادات مهنية في إدارة الجودة (ISO 9001) أو إدارة العمليات.</span></span></p>

<p>Responsibilities and tasks · Receiving customer support inquiries and requests via approved channels (phone, email, ticketing system), analyzing them, and following up until closure within the agreed service levels (SLA). · Participating in system implementation at client sites: preparing master data, supporting data migration processes, preparing test data and performing user acceptance testing (UAT). · Understanding and documenting client requirements clearly and accurately and translating them into actionable inputs for the technical team. · Preparing and documenting user manuals, technical guides, workflow diagrams, and steps for resolving recurring problems. · Providing training sessions and knowledge transfer to end users, and monitoring system usage during the transitional period after implementation. · Coordinating with development and QA teams to follow up on feedback and modifications until delivery. · Preparing periodic reports on order status and recurring issues, and proposing improvements to the system and procedures. </p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications · Bachelor’s degree or diploma in Information Technology / Information Systems / Human Resources or a related field. · Proficiency in Arabic speaking and writing (essential), with the ability to prepare formal communications and documents in both Arabic and English. · Proficiency in English writing and speaking. · Strong communication skills and ability to explain technical concepts and how to operate systems. · Basic understanding of HR procedures (HR, leaves, attendance, payroll, performance evaluation) is preferred. · Strong organizational and daily planning skills, ability to work under pressure and prioritize. · Proficiency in Microsoft Office, especially Excel. · Presence in the United Arab Emirates. Additional benefits · Prior experience or practical training in one of the HR systems. · Experience dealing with government entities. · Familiarity with customer request management systems. We are seeking young talents to join our HRIS application and support team, used by government authorities and major institutions in the UAE. The role combines understanding HR procedures, direct client communication, training, and knowledge transfer to clients.

الهدف العام للوظيفةالإعداد والمشاركة في مراجعة الدراسات المعدة في مجال التخصص و إدارة المعلومات في الدولة لعموم القطاعات و التأكد منإجراءات البحوث في مجال الاستقطاب والتوظيف و اقتراح التوصيات العملية لتنفيذ مخرجات البحوث والدراسات.المسؤوليات الرئيسيةتصميم وتحديث اجراءات الاختبارات والمقابلات الخاصة بعمليات التوظيف وفقا لإجراءات وأنظمة الموارد البشرية بحسب المعمول به في الجهة الاتحادية.تنفيذ اي مهام اخرى يكلف بها من قبل الرئيس المباشر.متابعة اجراء المقابلات واختيار أفضل المرشحين لشغل الوظائف وفق المعايير والشروط المعتمدة في قانون الموارد البشرية واللائحة التنفيذية.متابعة التدقيق على القائمة الاولية للمرشحين ورفعها إلى الادارة المعنية ولجنة التعيين والاختيار المعنية لاختيار القائمة النهائية للمرشحين.متابعة تطوير أفكار نشاطات سنوية ومعارض توظيف تستقطب الموارد البشرية الكفؤة، وتطوير قواعد بيانات خاصة بذلك في نظام معلومات الجهة الاتحادية.متابعة مقارنة الشواغر بالموازنة المعتمدة والخطط الاستراتيجية والتشغيلية الخاصة بالوحدات التنظيمية ومطابقتها مع الهيكل التنظيمي المعتمد، متابعة وإعداد و دراسة احتياجات الجهة للعاملين ووضع وتنفيذ خطة التوظيف.<br>المؤهلات والخبرةماجستير-الموارد البشرية (سنتين خبرة)بكالوريوس-الموارد البشرية (4 سنوات خبرة)دبلوم-الموارد البشرية (6 سنوات خبرة)الشهادات المهنيةCIPD المستوى 5 في التعلم والتطوير (CIPD المستوى 5 في L&D) CIPD المستوى 7جائزة ILM L5 في القيادة والإدارةدبلوم في إدارة الموارد البشريةدبلوم في التعلم والتطويرشهادة في التعلم والتطويرشهادة في الموارد البشرية

<ul type="disc"><li class="MsoNormal" ><span ><span >Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.</span></span></li><li class="MsoNormal" ><span ><span >Relevant professional certifications are desirable.</span></span></li></ul>

<p>Overview of the company and the role</p><p>A leading company in the services sector aiming to deliver an exceptional customer experience through innovative solutions and high-quality services. We strive to enhance positive interaction with customers and provide reliable and efficient support across multiple channels. We are seeking a part-time Customer Service Employee in Abu Dhabi, United Arab Emirates, to join a team focused on meeting customer needs and delivering quick and courteous solutions.</p><p>Main responsibilities and duties</p><ul><li>Professional reception and listening to customer needs and providing appropriate solutions within the approved policy framework.</li><li>Handling inquiries and complaints via telephone, email, and social media accurately and promptly.</li><li>Directing complex cases to the relevant departments and following up until successful resolution.</li><li>Maintaining a record of customer interactions and updating databases according to approved systems (CRM).</li><li>Ensuring a high level of professionalism and friendliness in all interactions.</li><li>Facilitating guidance processes and providing accurate information about services and current offers.</li><li>Participating in improving customer service procedures and suggesting enhancements to service quality.</li></ul><p>Qualifications and requirements</p><ul><li>University degree (Bachelor’s).</li><li>Previous experience in customer service is an advantage, but flexibility in learning is required.</li><li>Ability to speak Arabic fluently and preferably good command of English.</li><li>Excellent oral and written communication skills with the ability to build positive relationships with customers.</li><li>Ability to work in a team and withstand work pressure in a fast-paced environment.</li><li>Basic knowledge of Customer Relationship Management (CRM) systems and modern office tools.</li></ul><p>Required skills</p><ul><li>Effective, neutral, and tactful communication.</li><li>Problem-solving and quick, balanced decision-making.</li><li>Time management, multitasking, and prioritization.</li><li>Attention to detail and accuracy in data entry and documenting interactions.</li><li>High initiative and teamwork mindset, anticipating customer needs before they arise.</li></ul><p>Benefits and perks</p><ul><li>Part-time schedule suitable for work-life balance.</li><li>Professional work environment and opportunities for growth within the company.</li><li>Competitive salaries and benefits according to local policies.</li><li>Health insurance and paid vacations in accordance with applicable laws in the UAE.</li></ul><p>Location and availability</p><p>Location: Abu Dhabi, United Arab Emirates. Applications from females only are welcome in accordance with local employment regulations.</p>

Company Description Smart Global Domestic Workers Services Center L. L. C. is a specialized provider of domestic workforce solutions in the United Arab Emirates. The company focuses on high-quality domestic labor recruitment and management, offering efficient and reliable services to households and families. With a strong commitment to excellence, Smart Global ensures that both clients and domestic workers are supported with professional guidance and care. The organization values integrity, service quality, and continuous improvement to meet the evolving needs of its clientele. Role Description This is a full-time, on-site تنفيذي خدمة عملاء role based in Dubai, United Arab Emirates. The Customer Service Executive will handle incoming inquiries, support clients in selecting and managing domestic workers, and provide clear information about services, processes, and documentation requirements. Daily tasks include responding to phone calls and walk-in clients, resolving issues, following up on client requests, and maintaining accurate records in internal systems. The role also involves coordinating with internal teams, ensuring a positive customer experience, and contributing to continuous improvement of service standards. The successful candidate will represent the company in a professional manner and uphold Smart Global’s values in all client interactions. Qualifications Strong Customer Service and Customer Support skills to handle inquiries and assist clients effectively. Ability to enhance Customer Experience and maintain high Customer Satisfaction through proactive follow-up and problem solving. Excellent Phone Etiquette and clear communication skills in Arabic and English. UAE National (Emirati) with a professional demeanor and client-focused mindset. Previous experience in customer service, recruitment services, or administrative roles is preferred. Basic computer literacy and familiarity with CRM or client management systems. Ability to work on-site in Dubai, manage multiple