Jobs For Industrial Education Gradutes in UAE

Job Description<br><br>For all staff in school we share a responsibility to ensure that children are always safe and properly supervised. Our school is committed to 'amazing learning'- providing enjoyable and meaningful learning experiences so that every pupil makes as much progress as possible. All staff are expected to adhere to NIS policies and code of conduct and commit to promoting our vision - 'A happy community school with amazing learning at its heart where pupils are empowered to make choices, engage in meaningful learning experiences and make exceptional progress'<br><br>Job Purpose<br><br>Set high expectations which inspire, motivate and challenge pupils :<br><br>Establish a safe and stimulating environment for pupils, rooted in mutual respect Set goals that stretch and challenge pupils of all backgrounds, abilities and dispositions Demonstrate consistently the positive attitudes, values and behaviour which are expected of pupils<br><br>Promote positive progress and outcomes with/for pupils through:<br><br>Accountability of pupils' attainment, progress and outcomes Awareness of pupils' capabilities and their prior knowledge, and plan teaching to build on these Guidance of pupils to reflect on the progress they have made and their emerging needs Knowledge and understanding of how pupils learn and how this impacts on teaching Encouraging pupils to take a responsible and conscientious attitude to their own work and study<br><br>Demonstrate Good Subject And Curriculum Knowledge Through<br><br>Sound knowledge of the relevant subject(s) and curriculum areas, foster and maintain pupils' interest in the subject, and address misunderstandings Critical understanding of developments in the subject and curriculum areas, and promote the value of scholarship Demonstrate an understanding of and take responsibility for promoting high standards of literacy, articulacy and the correct use of Standard English, whatever the teacher's specialist subject If teaching early reading, demonstrate a clear understanding of systematic synthetic phonics If teaching early mathematics, demonstrate a clear understanding of appropriate teaching strategies<br><br>Plan and teach well-structured lessons:<br><br>Impart knowledge and develop understanding through effective use of lesson time Promote a love of learning and pupil's intellectual curiosity Set homework when appropriate and plan other out-of-class activities to consolidate and extend the knowledge and understanding pupils have acquired Reflect systematically on the effectiveness of lessons and approaches to teaching Contribute to the design and provision of an engaging curriculum within the relevant subject area(s)<br><br>Adapt teaching to respond to the strengths and needs of all pupils through:<br><br>The ability to differentiate appropriately, using approaches which enable pupils to be taught effectively A sound understanding of how a range of factors can inhibit pupils' ability to learn, and how best to overcome these Awareness of the physical, social and intellectual development of pupils, and know how to adapt teaching to support pupils' education at different stages of development A clear understanding of the needs of all pupils, including those with special educational needs; those of high ability; those with English as an additional language; those with disabilities; and be able to use and evaluate distinctive teaching approaches to engage and support them<br><br>Make Accurate And Productive Use Of Assessment<br><br>Assess the relevant subject and curriculum areas, including statutory assessment requirements Make use of formative and summative assessment to secure pupils' progress Use relevant data to monitor progress, set targets, and plan subsequent lessons Give pupils regular feedback, both orally and through accurate marking, and encourage pupils to respond positively to the feedback<br><br>Manage behaviour effectively to ensure a good and safe learning environment:<br><br>Have clear rules and routines for behaviour in classrooms, and take responsibility for promoting good and courteous behaviour both in classrooms and around the school, in accordance with the school's behaviour policy Have high expectations of behaviour, and establish a framework for discipline with a range of strategies, using praise, sanctions and rewards consistently and fairly Manage classes effectively, using approaches which are appropriate to pupils' needs in order to involve and motivate them Maintain good relationships with pupils, exercise appropriate authority, and act decisively when necessary<br><br>Key Accountabilities<br><br>Represent areas of knowledge, understanding and skills to students Lead by example in the highest regard for truth, justice, equality of opportunity, human rights, benevolence and compassion Engage and motivate students to achieve at levels that are beyond their expectations and previous limits Use excellent subject knowledge, pedagogic and interpersonal skills to enthuse students and enable students to experience amazing learning Make full use of ICT and the new technologies to enhance the quality of teaching and learning for students of all ages and attainment levels Plan lessons taking full account of students' individual learning needs, as well as their individual learning styles, preferences and capabilities Encourage and enable all students to become effective, confident and independent life-long learners Maintain excellent professional relationships with colleagues by making a wider professional contribution to the continuing improvement of the school Plan and deliver a programme of learning opportunities and activities to enrich and enhance the taught curriculum Co-operate with colleagues to establish and maintain fair and consistent disciplinary practices in the classroom, around the school and on school trips, and taking active measures to protect students from all forms of abuse, including racist or sexist abuse, bullying, and any kind of corporal punishment Communicate open and professionally with parents on a regular basis about the attainment and progress of their child Maintain high levels of confidentiality when speaking to parents and external parties. Model good practice of academic practices Contribute actively to department discussions in academic meetings Contribute to and plan after-school activities as required Actively support the school partnership with the community e.g. attending school / community events which may occasionally occur at weekends or in the evening i.e. school concerts etc. Other responsibilities as reasonably requested<br><br>Teaching<br><br>Plan and prepare schemes of work and complete planning documentation Teach with consistent effectiveness the students in her/his classes, taking full account of all students' individual educational needs Set and mark work to be carried out by the students in school, online, at home and elsewhere as appropriate Promote the intellectual, moral, spiritual, cultural, physical and personal abilities and aptitudes of the students in her/his classes and provide guidance and advice to students on educational and relevant social and other matters Make records of and reports on the personal and social needs of students Take part as appropriate in whole school development and share and promote best practice<br><br>Assessment, recording and reporting<br><br>Assess, record and report on the development, progress and attainment of the students in her/his classes Provide or contribute to oral and written assessments, reports and references relating to individual students or groups of students Guide students to set targets to improve on their previous 'best' and give regular feedback to students to support next steps in learning<br><br>Continuing Professional Development<br><br>Keep under review her/his methods of teaching and programmes of work Be pro-active and take accountability for own development Participate in arrangements for her/his further training and professional development as a teacher<br><br>Curriculum Development<br><br>Advise and co-operate with the Principal and other colleagues on the preparation and development of courses of study, teaching materials, teaching schemes, methods of teaching and assessment and pastoral arrangements Take responsibility for specific subjects To embed UAE heritage and culture within the curriculum<br><br>Position Requirements<br><br>Education: Bachelor degree in Arabic<br><br>Experience: 2 years of teaching in a school<br><br>Competencies<br><br>Outstanding performance and teaching experience in American/ International schools. Strong knowledge and experience of international/American curriculum Excellent communication skills and command of the English language, in spoken and written form A collaborative team-player with excellent personal skills. Classroom and behavior management<br><br>Attributes<br><br>Collaborative team player, inspirational speaker, empathetic listener Integrity and confidentiality Internationally minded Emotional intelligence Intercultural awareness, creative Online and classroom teaching experience Flexible and a can-do attitude<br><br>Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.<br><br>Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description<br><br>ISP Principles<br><br>Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding<br><br>and Health & Safety issues and acting and following up on all concerns appropriately.<br><br>Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.<br><br>Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.<br><br>Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.<br><br>Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.<br><br>ISP Commitment to Safeguarding Principles<br><br>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history.<br><br>ISP Commitment to Diversity, Equity, Inclusion, and Belonging<br><br>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.&nbsp;&nbsp;</p><br><p>You’ll be working as a Consultant role, responsible for collaborating on insights /delivery for Oman/Kuwait/Qatar clients</p><br><br>Job Description<br><p>Responsibilities</p><br><ul><li>Serve as the relationship owner within Customer Success to manage client relationship and execute critical communications​.</li><li>- Responsible for identifying relevant stakeholders at Client (e.g., respective decision makers for service model, JBP, NPS, contract renewal)​</li><li>-Work closely with the AD to develop strategic direction and service strategy to advance client’s priorities through JBPs and drive improved, measurable satisfaction with NIQ​ ​</li><li>- Leads JBP process and is accountable for identifying and aligning customer objectives, defining and tracking success, defining strategic service delivery elements of JBP and customer ways of working, and collaborating with other CS functions to incorporate analytic and data quality elements into JBP​</li><li>Lead QBO and Client Review process, focusing on service delivery and ROI elements, showcasing outcomes, tracking priorities, sharing/receiving feedback/NPS, and refining JBP to align with customer priorities and objectives​</li><li>Lead and own NPS process, frequently and consistently reviewing success metrics and client satisfaction, and reviewing quality, escalation, and coverage to ensure client satisfaction is maximized​</li><li>-Responsible for consulting and service model elements for master contract renewal, proposal/RFP building process, and creation/delivery of client presentations​</li><li>-Build deep expertise and empathy for Customer’s business and associated needs​</li><li>-Build meaningful relationships across multiple client divisions and develop a trusted advisor partnership with the key customer stakeholders​​</li><li>Lead generation: Display a full understanding of all NIQ portfolio of services and products as well as 'incremental offerings', and guide/ coach Industry Insights team to identify, create, and convert opportunities to incremental sales through strong client relationships ​</li><li>Create value through leveraging existing NIQ tools to advance Customer business objectives through strategic Thought Leadership and flawless execution​</li><li>Identify opportunities for increased partnership and elevate those opportunities to organizational partners​ ​</li><li>Facilitate a clear day-to-day and strategic two-way communication between NIQ and Customers​</li><li>Serve as the SPOC for coverage, quality, delivery, servicing, and technical issues escalation from Industry Insights, Customer Service, and/or Operations/Data Science, and drive and coordinate internal cross-functional customer issue resolution and associated response​</li><li>Lead onboarding process and own the setup of client onboarding in collaboration with other CS functions​</li><li>&nbsp;Understand and be able to explain CPS usage (facts and fundamentals) to clients accurately and confidently, ​</li><li>&nbsp;Be able to bring insights from CPS (especially to create CPS sales opportunities for other markets if the client is at HQ, also responsible for an NIQ market with CPS, where they are not purchasing CPS from NIQ)​</li></ul><br>Qualifications<br><p>1-2 years of experience in the CPG industry and/or related sales, category management, market research​</p><br><p>- Prior experience with NIQ (or similar) solutions preferred ​Analytics space, including POS/Panel data ​</p><br><p>- Strong knowledge of the CPG industry and client organizations ​​</p><br><p>-​ Consultative client skills and innovative problem-solving skills ​​</p><br><p>- Proven experience in successfully leading complex client relationships ​​</p><br><p>- Proven track record of building client engagement ​​</p><br><p>- Experience building relationship and consensus with clients ​​</p><br><p>- Ability to successfully influence and negotiate with clients, colleagues, and Executives/management​</p><br><p>- Ability to write and deliver effective proposals and presentations ​​</p><br><p>- Proven and quantifiable overachievement of revenue, sales and profitability objectives; strong pipeline management skills with a track record of predictability and consistency ​​</p><br><p>- Proven skills managing selling cycles from four week to six ​</p><br><p>-&nbsp; Bachelors degree</p><br><br>Additional Information<br><p>Our Benefits</p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>About NIQ</p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on: LinkedIn | Instagram | Twitter | Facebook</p><br><p>Our commitment to Diversity, Equity, and Inclusion</p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br> <p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook</p><br> <p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.&nbsp;We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.&nbsp;To learn more about our ongoing efforts in diversity and inclusion, please visit the&nbsp;https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Title: DevSecOps Manager</strong></p><br><br><p><strong>Department: Digital Infrastructure &amp; Systems</strong></p><br><br><p><strong>Reports To: Head of Digital Infrastructure &amp; Systems</strong></p><br><br><p><strong>Job Summary:</strong></p><br><br><p>We are seeking a highly skilled and experienced DevSecOps Section Manager to</p><br><br><p>establish, lead, and manage the enterprise DevSecOps practice within our Digital</p><br><br><p>Infrastructure &amp; Systems Department.</p><br><br><p>The role is responsible for building and operating a modern DevSecOps ecosystem that</p><br><br><p>supports government-scale digital services and hybrid multi-cloud environments across on</p><br><br><p>premises and public cloud platforms. The ideal candidate must combine strong leadership</p><br><br><p>and people management capabilities with deep hands-on technical expertise in</p><br><br><p>Kubernetes/OpenShift, GitLab CI/CD, cloud platforms, automation, security integration, and</p><br><br><p>observability solutions.</p><br><br><p>This position will lead the DevSecOps strategy, governance, automation frameworks, CI/CD</p><br><br><p>pipelines, container platforms, and developer enablement initiatives while ensuring</p><br><br><p>compliance, scalability, security, and operational excellence.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><p>Leadership &amp; Management</p><br><br><p>* Establish and lead the DevSecOps Section, including organizational structure,</p><br><br><p>operating model, and roadmap.</p><br><br><p>* Build, mentor, and manage a high-performing DevSecOps engineering team.</p><br><br><p>* Define team KPIs, SLAs, technical standards, and governance processes.</p><br><br><p>* Manage project delivery timelines, resource planning, workload prioritization, and</p><br><br><p>stakeholder expectations.</p><br><br><p>* Drive Agile and DevSecOps culture adoption across internal teams and government</p><br><br><p>entities.</p><br><br><p>* Coordinate with Infrastructure, Security, Operations, Digital, and Architecture teams</p><br><br><p>to ensure seamless integration and service delivery.</p><br><br><p>* Conduct performance management, coaching, technical mentoring, and capability</p><br><br><p>development for engineers.</p><br><br><p>* Lead vendor coordination, technical workshops, onboarding, and enterprise platform</p><br><br><p>adoption initiatives.</p><br><br><p><strong>Technical &amp; Platform Responsibilities</strong></p><br><br><p>DevSecOps Platforms &amp; CI/CD</p><br><br><p>* Design, implement, and manage enterprise CI/CD platforms using GitLab and related</p><br><br><p>DevOps toolchains.</p><br><br><p>* Build secure CI/CD pipelines with integrated security scanning, compliance</p><br><br><p>validation, and automated testing.</p><br><br><p>* Implement Infrastructure as Code (IaC) and GitOps methodologies.</p><br><br><p>* Standardize DevSecOps onboarding frameworks for applications and development</p><br><br><p>teams.</p><br><br><p><strong>Container Platforms &amp; Kubernetes</strong></p><br><br><p>* Manage enterprise Kubernetes/OpenShift environments using Red Hat OpenShift.</p><br><br><p>* Lead container platform architecture, multi-cluster operations, governance,</p><br><br><p>scalability, resiliency, and platform security.</p><br><br><p>* Support containerized workloads, microservices, and platform engineering initiatives.</p><br><br><p>* Implement enterprise-grade backup, DR, HA, storage integration, and monitoring for</p><br><br><p>container platforms.</p><br><br><p><strong>Cloud &amp; Hybrid Infrastructure</strong></p><br><br><p>* Manage DevSecOps integration across hybrid cloud platforms including Microsoft</p><br><br><p>Microsoft Azure and private cloud infrastructure.</p><br><br><p>* Enable secure cloud-native application deployment pipelines.</p><br><br><p>* Implement automation and orchestration across cloud and on-premise platforms.</p><br><br><p>* Support multi-cloud operational models and cloud governance standards.</p><br><br><p>Security &amp; Compliance</p><br><br><p>* Embed security controls into the software delivery lifecycle (DevSecOps approach).</p><br><br><p>* Integrate SAST, DAST, container security, secrets management, vulnerability</p><br><br><p>management, and compliance automation into CI/CD pipelines.</p><br><br><p>* Ensure alignment with cybersecurity and digital sovereignty standards.</p><br><br><p>* Collaborate with Security Operations and GRC teams on risk remediation and</p><br><br><p>compliance initiatives.</p><br><br><p>Observability &amp; Monitoring</p><br><br><p>* Lead enterprise observability and monitoring strategy implementation.</p><br><br><p>* Implement centralized logging, tracing, monitoring, and performance analytics</p><br><br><p>platforms.</p><br><br><p>* Integrate observability solutions across Kubernetes, cloud, middleware, applications,</p><br><br><p>and infrastructure layers.</p><br><br><p>* Drive proactive monitoring, alerting, capacity planning, and reliability engineering</p><br><br><p>practices.</p><br><br><p><strong>Qualifications &amp; Experience:</strong></p><br><br><p><strong>Education</strong></p><br><br><p>* Bachelor's degree in computer science, Information Technology, Engineering, or</p><br><br><p>related field.</p><br><br><p>* Master's degree is preferred.</p><br><br><p>* Minimum 12+ years in IT Infrastructure, Cloud, DevOps, or Platform Engineering.</p><br><br><p>* Minimum 7+ years in DevOps/DevSecOps leadership or management role.</p><br><br><p>* Strong experience managing enterprise-scale DevSecOps and container platforms.</p><br><br><p>* Proven experience in hybrid cloud and Kubernetes/OpenShift environments.</p><br><br><p>Experience in government, enterprise shared services, or large-scale regulated</p><br><br><p>environments is highly preferred</p><br><br><p>Skills &amp; Competencies:</p><br><br><p><strong>Mandatory Skills</strong></p><br><br><p>* Strong expertise in Red Hat OpenShift administration and architecture.</p><br><br><p>* Strong expertise in GitLab CI/CD pipelines and GitOps practices.</p><br><br><p>* Experience with Microsoft Azure cloud services and hybrid cloud integration.</p><br><br><p>* Strong understanding of Kubernetes, containers, microservices, and platform</p><br><br><p>engineering.</p><br><br><p>* Hands-on experience with automation and IaC tools such as Ansible, Terraform, and</p><br><br><p>Helm.</p><br><br><p>* Strong understanding of DevSecOps security controls and secure SDLC.</p><br><br><p>* Experience with observability and monitoring platforms such as Dynatrace,</p><br><br><p>Prometheus, Grafana, ELK, or OpenTelemetry.</p><br><br><p>* Experience with API integration, automation frameworks, and enterprise middleware</p><br><br><p>integration.</p><br><br><p>* Knowledge of Linux, networking, storage, virtualization, and enterprise infrastructure</p><br><br><p>concepts.</p><br><br><p><strong>Leadership &amp; Soft Skills</strong></p><br><br><p>* Strong leadership, communication, and stakeholder management capabilities.</p><br><br><p>* Excellent team management and mentoring skills.</p><br><br><p>* Strong analytical, troubleshooting, and decision-making abilities.</p><br><br><p>* Ability to work under pressure in enterprise operational environments.</p><br><br><p>* Strong presentation and reporting skills for management and executive leadership.</p><br><br><p>* Ability to drive transformation initiatives and organizational change.</p><br><br><br><p><strong>Preferred Certifications</strong></p><br><br><p><strong>DevOps &amp; Kubernetes</strong></p><br><br><p>* Red Hat Certified Specialist in OpenShift Administration</p><br><br><p>* Red Hat Certified Architect (RHCA)</p><br><br><p>* Certified Kubernetes Administrator (CKA)</p><br><br><p>* Certified Kubernetes Security Specialist (CKS)</p><br><br><p><strong>Cloud</strong></p><br><br><p>* Microsoft Certified: Azure Solutions Architect Expert</p><br><br><p>* Microsoft Certified: Azure DevOps Engineer Expert</p><br><br><p><strong>GitLab &amp; Automation</strong></p><br><br><p>* GitLab Certified CI/CD Associate or Professional</p><br><br><p>* Red Hat Ansible Automation Certification</p><br><br><p>* Terraform Associate Certification</p><br><br><p><strong>Security &amp; Governance</strong></p><br><br><p>* Certified Information Systems Security Professional (CISSP)</p><br><br><p>* Certified Cloud Security Professional (CCSP)</p><br><br><p>* DevSecOps Foundation Certification</p><br><br><p><strong>IT Service Management &amp; Agile</strong></p><br><br><p>* ITIL v4 Foundation or Managing Professional</p><br><br><p>* PMI-PMP or PRINCE2</p><br><br><p>* Certified Scrum Master (CSM) or SAFe Certification</p><br><br><br><p>Preferred Candidate Profile</p><br><br><p>We are looking for a technically strong leader who can operate strategically and hands-on</p><br><br><p>when needed. The ideal candidate should be capable of building the DevSecOps function</p><br><br><p>from the ground up, managing enterprise platforms, driving automation culture, and leading</p><br><br><p>transformation initiatives across hybrid cloud environments.</p><br><br> <br><br> </div>

Location<br><br>London, England<br><br>Employment Type<br><br>Full time<br><br>Location Type<br><br>Hybrid<br><br>Department<br><br>ANALYTICS & DATA SCIENCE<br><br>Compensation<br><br>£95K – £115K Offers Equity<br><br>Outlined above is a reasonable estimate of H&H’s compensation range for this role for UK-based candidates. If you're based outside of the UK, your recruiter will be able to provide you with an estimated salary range for your location.<br><br>The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.<br><br>Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.<br><br>Overview Application<br><br>Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.<br><br>Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.<br><br>About The Role:<br><br>As a Staff Data Scientist at Hims & Hers, you are a technical leader and a "force multiplier" for our data organization. You do not just solve the most difficult problems; you identify which problems are worth solving to move the needle for our customers. You will serve as a technical anchor, simplifying ambiguous problems into executable paths for the team.<br><br>In this role, you will bridge the gap between business strategy and production-ready machine learning. Whether you are building frameworks for growth, optimizing our supply chain, or refining marketing attribution, you will ensure our data products are technically sound, scalable, and built to deliver measurable business results.<br><br>You Will:<br><br>Architect the 0-to-1 Foundation: Lead the design and implementation of automated ML systems. You know how to balance "doing it right" with "doing it fast," making pragmatic architectural choices (build vs. buy, simple vs. complex) while rolling up your sleeves to write production code and establish our core ML infrastructure. Translate Business Needs: Turn ambiguous business questions (from customer acquisition to churn dynamics) into concrete technical roadmaps that deliver clear, actionable results Drive Execution and Reliability: Lead the end-to-end deployment of ML products, ensuring they are not just accurate but robust, maintainable, and fully integrated into our production infrastructure Connect Technical & Business Goals: Partner across Engineering, Product, and Business to ensure our technical strategy is solving the right business problems and moving our core metrics Define Technical Standards: Act as a force multiplier by establishing the standards for model development. You will lead design docs and peer reviews that ensure our work is reproducible and integrates with the work of our Data and Analytics Engineering partners Own the Results: Take accountability for the full model lifecycle, from the initial data design through to the long-term performance and business value of production systems Mentorship & Coaching: Actively mentor Senior and Mid-level Data Scientists, elevating the technical bar and fostering a culture of continuous learning across the data organization.<br><br>Experience & Skills:<br><br>8+ years of experience in Data Science or ML Engineering, with a proven track record of building production systems that deliver measurable business impact Technical Mastery: High proficiency in Python and SQL. Expert-level experience with the Python data stack (pandas, Num Py, scikit-learn) and at least one major ML framework (such as PyTorch or XGBoost/Light GBM) Systemic Problem Solving: Ability to work on unique issues requiring conceptual thinking and broad impact. You know how to build for long-term scalability while delivering immediate value Leadership & Influence: Proven ability to influence without authority. You can translate complex technical logic into compelling narratives for executive leadership Engineering Rigor: Experience with CI/CD, ML Ops, and managing the full lifecycle of models in a cloud-based production environment (AWS or GCP) Education: BS, MS, or PhD in a quantitative field (Data Science, Statistics, Economics, CS, Applied Math, etc.) or equivalent field expertise<br><br> Preferred Qualifications:<br><br>0-to-1 Execution: Experience taking the very first machine learning models in an organization from exploratory notebooks to reliable, automated production pipelines. Advanced Business ML (Experience in 1-2 of the following):Customer Behavior & Propensity Modeling: Building predictive models for churn, propensity-to-buy, lead scoring, or lifetime value (LTV) to directly drive targeted marketing and product interventions. Applied Forecasting: Time-series forecasting, anomaly detection, or handling non-stationary data for demand or revenue planning. Optimization: Building engines for marketing spend, inventory management, or resource allocation. Causal Inference: Designing robust experiments (e.g., quasi-experiments, difference-in-differences) to measure true business impact beyond standard A/B testing.<br>We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.<br><br>Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.<br><br>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br><br>Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.<br><br>To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.<br><br>Compensation Range: £95K - £115K<br><br>Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.<br><br>Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.<br><br>You Will:<br><br>Architect the 0-to-1 Foundation: Lead the design and implementation of automated ML systems. You know how to balance "doing it right" with "doing it fast," making pragmatic architectural choices (build vs. buy, simple vs. complex) while rolling up your sleeves to write production code and establish our core ML infrastructure. Translate Business Needs: Turn ambiguous business questions (from customer acquisition to churn dynamics) into concrete technical roadmaps that deliver clear, actionable results Drive Execution and Reliability: Lead the end-to-end deployment of ML products, ensuring they are not just accurate but robust, maintainable, and fully integrated into our production infrastructure Connect Technical & Business Goals: Partner across Engineering, Product, and Business to ensure our technical strategy is solving the right business problems and moving our core metrics Define Technical Standards: Act as a force multiplier by establishing the standards for model development. You will lead design docs and peer reviews that ensure our work is reproducible and integrates with the work of our Data and Analytics Engineering partners Own the Results: Take accountability for the full model lifecycle, from the initial data design through to the long-term performance and business value of production systems Mentorship & Coaching: Actively mentor Senior and Mid-level Data Scientists, elevating the technical bar and fostering a culture of continuous learning across the data organization.<br><br>Experience & Skills:<br><br>8+ years of experience in Data Science or ML Engineering, with a proven track record of building production systems that deliver measurable business impact Technical Mastery: High proficiency in Python and SQL. Expert-level experience with the Python data stack (pandas, Num Py, scikit-learn) and at least one major ML framework (such as PyTorch or XGBoost/Light GBM) Systemic Problem Solving: Ability to work on unique issues requiring conceptual thinking and broad impact. You know how to build for long-term scalability while delivering immediate value Leadership & Influence: Proven ability to influence without authority. You can translate complex technical logic into compelling narratives for executive leadership Engineering Rigor: Experience with CI/CD, ML Ops, and managing the full lifecycle of models in a cloud-based production environment (AWS or GCP) Education: BS, MS, or PhD in a quantitative field (Data Science, Statistics, Economics, CS, Applied Math, etc.) or equivalent field expertise<br><br> Preferred Qualifications:<br><br>0-to-1 Execution: Experience taking the very first machine learning models in an organization from exploratory notebooks to reliable, automated production pipelines. Advanced Business ML (Experience in 1-2 of the following):Customer Behavior & Propensity Modeling: Building predictive models for churn, propensity-to-buy, lead scoring, or lifetime value (LTV) to directly drive targeted marketing and product interventions. Applied Forecasting: Time-series forecasting, anomaly detection, or handling non-stationary data for demand or revenue planning. Optimization: Building engines for marketing spend, inventory management, or resource allocation. Causal Inference: Designing robust experiments (e.g., quasi-experiments, difference-in-differences) to measure true business impact beyond standard A/B testing.<br>We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.<br><br>Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.<br><br>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br><br>Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.<br><br>To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.<br><br>Compensation Range: £95K - £115K<br><br>Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.<br><br>Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.<br><br>You Will:<br><br>Architect the 0-to-1 Foundation: Lead the design and implementation of automated ML systems. You know how to balance "doing it right" with "doing it fast," making pragmatic architectural choices (build vs. buy, simple vs. complex) while rolling up your sleeves to write production code and establish our core ML infrastructure. Translate Business Needs: Turn ambiguous business questions (from customer acquisition to churn dynamics) into concrete technical roadmaps that deliver clear, actionable results Drive Execution and Reliability: Lead the end-to-end deployment of ML products, ensuring they are not just accurate but robust, maintainable, and fully integrated into our production infrastructure Connect Technical & Business Goals: Partner across Engineering, Product, and Business to ensure our technical strategy is solving the right business problems and moving our core metrics Define Technical Standards: Act as a force multiplier by establishing the standards for model development. You will lead design docs and peer reviews that ensure our work is reproducible and integrates with the work of our Data and Analytics Engineering partners Own the Results: Take accountability for the full model lifecycle, from the initial data design through to the long-term performance and business value of production systems Mentorship & Coaching: Actively mentor Senior and Mid-level Data Scientists, elevating the technical bar and fostering a culture of continuous learning across the data organization.<br><br>Experience & Skills:<br><br>8+ years of experience in Data Science or ML Engineering, with a proven track record of building production systems that deliver measurable business impact Technical Mastery: High proficiency in Python and SQL. Expert-level experience with the Python data stack (pandas, Num Py, scikit-learn) and at least one major ML framework (such as PyTorch or XGBoost/Light GBM) Systemic Problem Solving: Ability to work on unique issues requiring conceptual thinking and broad impact. You know how to build for long-term scalability while delivering immediate value Leadership & Influence: Proven ability to influence without authority. You can translate complex technical logic into compelling narratives for executive leadership Engineering Rigor: Experience with CI/CD, ML Ops, and managing the full lifecycle of models in a cloud-based production environment (AWS or GCP) Education: BS, MS, or PhD in a quantitative field (Data Science, Statistics, Economics, CS, Applied Math, etc.) or equivalent field expertise<br><br> Preferred Qualifications:<br><br>0-to-1 Execution: Experience taking the very first machine learning models in an organization from exploratory notebooks to reliable, automated production pipelines. Advanced Business ML (Experience in 1-2 of the following):Customer Behavior & Propensity Modeling: Building predictive models for churn, propensity-to-buy, lead scoring, or lifetime value (LTV) to directly drive targeted marketing and product interventions. Applied Forecasting: Time-series forecasting, anomaly detection, or handling non-stationary data for demand or revenue planning. Optimization: Building engines for marketing spend, inventory management, or resource allocation. Causal Inference: Designing robust experiments (e.g., quasi-experiments, difference-in-differences) to measure true business impact beyond standard A/B testing.<br>We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.<br><br>Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.<br><br>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br><br>Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.<br><br>To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.<br><br>Compensation Range: £95K - £115K

VP Regulatory Affairs responsible for leading regulatory strategy, managing key regulator relationships and overseeing submissions, price controls and negotiations. The role supports revenue setting, investment planning, cost recovery and economic modelling, while leading a small team and acting as a senior interface with the Department of Energy and other stakeholders. Requires 12+ years in energy, utilities or economic regulation.<br><br>VP Regulatory Affairs<br><br>Location: Abu Dhabi<br> Working Pattern: 5 days per week in the Abu Dhabi office<br> Salary: Up to AED 70,000 per month, plus bonus, schooling allowance for up to three children and annual family air tickets<br> Reporting to: SVP, Regulation<br> Team: Approximately 3 to 4 direct and indirect reports Our client is seeking an experienced VP Regulatory Affairs to lead its Regulatory Affairs function in Abu Dhabi. This is a senior leadership position with responsibility for shaping regulatory strategy, managing relationships with key regulatory and government stakeholders, overseeing regulatory submissions and ensuring the business is positioned effectively within the UAE regulatory environment. The role will act as the central point of coordination for regulatory interactions and will play a major part in influencing regulatory outcomes that support the organisation's long term investment strategy, financial performance and licence obligations. This is not a traditional legal or compliance position. The successful candidate will need a strong understanding of the commercial, financial and economic principles underpinning regulated utilities, including price controls, revenue setting, cost recovery, investment planning and economic modelling.<br><br>Key Responsibilities<br><br>Regulatory Strategy and Leadership* Lead the development and execution of the organisation's Regulatory Affairs strategy, ensuring alignment with wider corporate and commercial objectives.* Translate regulatory strategy into clear priorities, programmes and deliverables across the organisation.* Advise senior leadership on regulatory developments, risks, opportunities and potential financial or commercial implications.* Lead the company's strategic positioning in relation to regulatory consultations, policy developments, price control processes and changes to the regulatory framework.* Provide senior level insight into how regulatory developments may affect revenue, investment requirements, operating performance and long term business planning.* Ensure regulatory considerations are embedded within key strategic and investment decisions. Regulator and Government Engagement* Act as one of the organisation's primary senior interfaces with the Department of Energy and other relevant regulatory bodies.* Develop and maintain strong, credible relationships with regulators, government entities, industry stakeholders and external advisors.* Lead formal regulatory discussions, consultations, submissions and negotiations.* Represent the organisation during senior level regulatory meetings and discussions.* Ensure communication with regulators is coordinated, accurate and consistent with the organisation's overall strategy and positioning.* Build constructive long term relationships that allow the company to communicate its investment requirements, operational priorities and commercial position effectively. Price Controls and Economic Regulation* Lead and support regulatory price control processes, including the development of regulatory submissions, supporting financial analysis and negotiations.* Work closely with Finance, Strategy and operational teams to determine appropriate revenue requirements and regulatory assumptions.* Provide regulatory input into revenue setting, business planning and long term investment decisions.* Support the development and assessment of cost recovery mechanisms and revenue assurance frameworks.* Analyse the financial impact of regulatory decisions and identify potential risks and opportunities.* Ensure regulatory frameworks and methodologies are understood and correctly applied throughout the organisation.* Challenge and review financial and economic assumptions used within regulatory submissions.* Work closely with relevant teams to understand capital expenditure programmes, operating expenditure, demand forecasts, financing assumptions and required investment returns. Regulatory Pricing and Economic Modelling* Lead or oversee financial, economic and scenario modelling required to support regulatory submissions and negotiations.* Assess the commercial and financial impact of alternative regulatory outcomes.* Support senior leadership with clear analysis regarding the impact of regulatory decisions on revenues, investment plans and company performance.* Ensure modelling and analysis is robust, defendable and aligned with regulatory requirements. The formal JD specifically identifies Regulatory Pricing, Economic and Scenario Modelling as an advanced technical capability required for the position. Regulatory Submissions* Oversee the preparation and submission of regulatory filings, returns, consultations and formal correspondence.* Ensure regulatory submissions are accurate, commercially robust and delivered within required timelines.* Lead the coordination of input from Finance, Strategy, Operations, Legal and other internal stakeholders.* Establish appropriate governance and quality control around regulatory submissions.* Maintain oversight of the regulatory submissions pipeline and ensure the business is appropriately prepared for upcoming regulatory requirements.* Ensure supporting evidence, analysis and documentation is comprehensive and capable of standing up to regulatory scrutiny. Financial and Commercial Impact* Work closely with senior Finance and Strategy stakeholders to understand the commercial implications of regulatory frameworks.* Provide regulatory guidance during annual and long term business planning.* Support investment decisions through detailed understanding of regulatory treatment, cost recovery and potential returns.* Assess how regulatory decisions could affect financial performance and provide recommendations to senior leadership.* Ensure appropriate alignment between regulatory strategy and the organisation's long term infrastructure investment programme.* Support the organisation in achieving appropriate regulatory outcomes while maintaining strong and constructive relationships with regulatory bodies. Investment Planning* Work closely with business and operational teams to understand future infrastructure and investment requirements.* Ensure proposed investment programmes are supported by appropriate regulatory rationale and economic analysis.* Help articulate the need for major capital investment to regulatory stakeholders.* Support senior management in communicating the relationship between investment, operational performance, service quality and regulatory outcomes.* Provide input into business cases and investment proposals where regulatory treatment may materially affect commercial viability. Regulatory Compliance and Governance* Maintain oversight of the organisation's regulatory obligations and ensure relevant requirements are understood across the business.* Ensure compliance with licence conditions and other regulatory obligations.* Maintain appropriate governance around regulatory correspondence, submissions and commitments.* Ensure regulatory records, supporting documentation and evidence are appropriately maintained.* Support regulatory audits and information requests and ensure the organisation remains audit ready.* Establish strong governance frameworks to ensure accountability for regulatory deliverables. Regulatory Operations* Lead coordination across internal functions to ensure accurate and timely regulatory input.* Establish effective processes for regulatory reporting, document management, data collection and submission preparation.* Ensure regulatory requests, audits and enquiries are responded to appropriately.* Continuously review regulatory processes and identify opportunities to improve efficiency, quality and governance. Senior Stakeholder Management* Develop trusted relationships with senior executives across Finance, Strategy, Operations, Legal, Engineering and other functions.* Present complex regulatory matters in a commercially relevant and accessible way.* Provide clear recommendations to senior leadership regarding regulatory strategy and potential outcomes.* Influence internal stakeholders to ensure regulatory priorities are understood and incorporated within decision making.* Balance the requirements of internal commercial stakeholders with those of regulators and external parties. Team Leadership* Lead and develop a Regulatory Affairs team consisting of approximately 3 to 4 professionals across Manager, Senior Associate and Associate levels.* Establish clear responsibilities and priorities across the team.* Coach and develop team members across regulatory analysis, submissions, stakeholder engagement and commercial understanding.* Build strong regulatory capability within the function and ensure appropriate succession and development planning.* Create a culture focused on accountability, quality, collaboration and continuous improvement.<br><br>Candidate Profile<br><br>The successful candidate will be an established regulatory leader with significant experience within a regulated energy, utilities or infrastructure environment. Candidates should ideally have at least 12 years of relevant professional experience within the energy or utilities sector and demonstrable experience managing senior relationships with regulators and industry stakeholders. The strongest candidates are likely to come from electricity, power, water, transmission, distribution or similarly regulated infrastructure environments.<br><br>Experience Required<br><br>* Minimum 12 years of relevant experience within energy, utilities, economic regulation, regulatory finance or a closely related field.* Strong understanding of regulated utility business models.* Significant exposure to economic regulation and regulatory strategy.* Experience dealing directly with regulators at a senior level.* Strong knowledge of price control processes, regulatory submissions and negotiations.* Experience working with revenue setting and cost recovery mechanisms.* Strong financial and commercial understanding.* Experience supporting major infrastructure investment programmes from a regulatory perspective.* Strong understanding of financial and economic modelling.* Experience managing complex regulatory submissions involving multiple internal stakeholders.* Proven experience leading and developing a professional team.* Experience communicating with senior executives and external government or regulatory stakeholders.<br><br>Preferred Sector Background<br><br>Particularly relevant backgrounds include:* Electricity transmission* Electricity distribution* Power generation* Water transmission and distribution* Utilities* Energy infrastructure* Regulated infrastructure* Economic regulation* Regulatory finance Candidates from adjacent infrastructure sectors may also be considered where they have substantial experience working within an economic regulation or regulated asset framework. The official JD specifically highlights familiarity with energy policy, infrastructure investment, electricity or water transmission planning and economic regulation as desirable.<br><br>Education<br><br>A Bachelor's degree in Engineering, Finance, Economics, Business Administration or another relevant discipline is required. A Master's degree or other relevant postgraduate qualification would be advantageous.<br><br>Technical Capabilities<br><br>The successful candidate should demonstrate strong capability across:* Regulatory strategy* Economic regulation* Regulatory finance* Regulatory pricing* Price controls* Revenue regulation* Cost recovery* Regulatory submissions and filings* Financial and economic modelling* Scenario modelling* Infrastructure investment* Regulatory governance* Regulatory compliance* Policy analysis* Stakeholder advocacy* Government and regulator engagement* Revenue assurance* Business planning* Strategic financial analysis The official specification identifies advanced capability across regulatory reporting and submissions, regulatory strategy and governance, regulatory pricing and economic modelling, stakeholder advocacy and policy analysis.<br><br>Leadership Profile<br><br>This position requires someone with significant seniority and credibility. The successful candidate should be comfortable challenging and advising senior leadership while also developing constructive relationships with regulators and government stakeholders. They should combine strong analytical ability with commercial judgement and excellent communication skills. The client is particularly interested in someone who understands that successful regulatory affairs within a utility is not simply about compliance. The individual must understand the relationship between regulation, revenue, investment, financial performance and long term business strategy. They should therefore be:* Strategic and commercially minded* Financially literate* Highly analytical* Comfortable operating with ambiguity* Credible with senior executives* Confident dealing with regulators* Strong at negotiation and influencing* Able to translate complex technical issues into clear commercial recommendations* Capable of leading and developing a team* Collaborative across functions* Comfortable taking ownership of significant and sensitive regulatory matters<br><br>Why This Opportunity<br><br>This is a senior and highly influential role within a major UAE utilities organisation, with direct exposure to senior leadership and key regulatory stakeholders. The individual will have the opportunity to shape regulatory strategy, influence major infrastructure investment decisions and play a central role in determining how the organisation approaches future regulatory frameworks and price controls. The position offers a package of up to AED 70,000 per month, alongside bonus, schooling support for up to three children and annual family air tickets. The requirement is urgent, and the client is prepared to move quickly with suitable candidates, including progressing strong profiles directly to panel interview.

. Job Purpose Provide reliable, responsive and secure day-to-day IT support across GJ Properties. The role is responsible for end-user support, user onboarding and access, office technology, network connectivity, telephony, business applications, meeting-room systems, digital displays and assigned physical-security/low-voltage systems. The IT Support Engineer acts as the first point of technical support, resolves issues within agreed service levels and escalates infrastructure, application or vendor issues when required.2. Key Responsibilities A. Service Desk & End-User Support· Provide Level 1 and Level 2 onsite and remote support for desktops, laptops, operating systems, corporate email, browsers, printers, scanners, peripherals and approved business applications.· Diagnose and resolve hardware, software, driver, connectivity and user-profile issues; escalate unresolved or high-impact incidents with clear technical findings.· Perform daily operational readiness checks for critical office technology, including designated PCs, meeting rooms, TVs/displays, sound systems, token/queue systems and other business-critical devices.· Prioritize urgent executive, boardroom and operational incidents to minimize business disruption and keep the Head of IT informed of critical issues and restoration status.· Maintain service records, troubleshooting notes and incident status so recurring issues can be identified and permanently addressed. B. User Onboarding, Offboarding & Access• Set up and configure new users, including Windows profiles, corporate email/signature, printer access, shared resources, phone extensions and approved business applications.• Provision and support user access to systems such as Net Suite, Salesforce, Sign Now and other company-approved platforms based on authorized requests and assigned roles.• Support employee transfers and exits by changing or revoking access, recovering IT assets and confirming that accounts are disabled or handed over in accordance with management/HR instructions.• Maintain accurate user, extension and device records, including updates to corporate telephone directories where assigned.• Provide basic user guidance and short training for newly deployed applications, devices and approved IT processes. C. Network, Connectivity & Endpoint Security• Support LAN, WAN, Wi-Fi, switches, structured connectivity, internet links, IP addressing and VPN connectivity; coordinate complex network/firewall issues with the Head of IT or service provider.• Assist with approved firewall, Cloudflare/WAF or IP-whitelisting requests for vendors, hosted applications and integrations, ensuring changes are documented and authorized before implementation.• Maintain endpoint health through operating-system updates, approved software installation, driver/firmware updates, antivirus/endpoint protection and basic security checks.• Support password, MFA and access-control practices and immediately report suspected phishing, malware, unauthorized access or other cybersecurity incidents.• Assist with backup/restore checks and recovery activities for supported endpoints or services when assigned. D. Business Applications & Vendor Support• Provide first-line technical support for ERP, CRM, e-signature, telephony and other approved enterprise applications, separating user/device issues from application defects and escalating with evidence.• Coordinate with application vendors, developers, hosting providers and other third parties for access, troubleshooting, upgrades, integrations, deployment support and issue resolution.• Provide controlled technical assistance to external vendors, including remote/onsite access coordination, connectivity testing and validation after changes.• Follow up assigned technical quotations, deliveries, installations and support commitments and confirm completion before closure. E. Telephony, Meeting Rooms & Digital Displays• Configure and support PBX/i PECS extensions, i PECS Mobile accounts, desk phones and related user telephony settings.• Support boardroom and meeting-room technology including PCs/NUCs, HDMI connectivity, displays, projectors, microphones, speakers, conferencing equipment and presentation connectivity.• Configure, test and support office TVs, digital signage/billboards and other managed display screens; coordinate content/display issues with the responsible team or vendor.• Provide technical setup and onsite support for approved office moves, exhibitions, events and temporary installations when assigned. F. CCTV, Access Control & Other Assigned Systems• Support and coordinate maintenance of CCTV, building access-control systems, ANPR/RFID parking/barrier systems and other assigned low-voltage/physical-security technology.• Coordinate specialist vendors for installation, troubleshooting, preventive maintenance, certification or authority compliance where these activities are assigned to IT.• Maintain basic records of service visits, faults, warranties and maintenance status for these systems. G. IT Assets, Documentation & Operational Control• Maintain accurate IT asset and stock records for computers, monitors, phones, printers, scanners, accessories and other assigned equipment; record issuance, return, replacement and disposal.• Track warranties, subscriptions and software/license allocations assigned to the support function and notify the Head of IT before renewals or shortages become operational risks.• Maintain SOPs, quick guides, configuration notes, equipment records and an up-to-date knowledge base for recurring support activities.• Follow approved change-control, access-control and confidentiality requirements and protect company/customer information during troubleshooting or vendor support.• Use approved automation or AI-assisted troubleshooting tools only where permitted by company policy and without exposing confidential, personal or customer data to unapproved services.• Carry out other reasonable IT support duties assigned by the Head of IT in line with business requirements and technology changes.3. Qualifications & Experience Education• Bachelor’s degree or diploma in Information Technology, Computer Science, Networking, Electronics/Telecommunications or a related technical field.• ITIL, Comp TIA A+/Network+, Microsoft, Cisco or equivalent certifications are preferred. Experience• Minimum 3-5 years of hands-on IT support experience; UAE corporate experience is preferred.• Experience supporting a multi-user office environment with networking, endpoints, printers/scanners, telephony, meeting-room AV and business applications.• Experience in real estate, property management, multi-site operations or a similar customer-facing business environment is an advantage.4. Required Technical & Professional Skills• Strong Windows desktop support and practical troubleshooting of hardware, software, network and peripheral issues.• Working knowledge of LAN/WAN/Wi-Fi, TCP/IP, switches, VPN, firewall concepts and secure remote support.• Practical experience with PBX/IP telephony, printers/scanners, AV/meeting-room equipment and digital displays.• Ability to support enterprise applications and user-access workflows; exposure to Net Suite, Salesforce and e-signature platforms is advantageous.• Basic understanding of cybersecurity hygiene, endpoint protection, MFA, user-access controls and incident escalation.• Strong ownership, customer-service mindset, prioritization, documentation and vendor-coordination skills.• Clear written and verbal communication, with the ability to explain technical issues to non-technical users and management.5. Working Requirements Primarily onsite support in Ajman, with support for other company locations or project sites when required. After-hours or weekend support may be required for critical incidents, planned maintenance, office moves or business events, subject to management requirements. Employee Acknowledgement I acknowledge that I have read and understood this job description. Responsibilities may be updated to reflect changes in business operations, systems, security requirements or organizational needs.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At <strong>InterContinental Residences Dubai Business Bay</strong>, we are seeking a <strong>Housekeeping Manager</strong> to lead the Housekeeping Department in delivering exceptional cleanliness, comfort, and luxury residential experiences while driving operational excellence and developing a high-performing team.</p><br><p>This role is designed for an experienced hospitality leader who combines operational expertise, strong people leadership, and a passion for delivering exceptional guest experiences. As Housekeeping Manager, you will oversee all housekeeping operations, ensuring the highest standards of cleanliness, presentation, safety, and service while contributing to the overall success of the property.</p><br><p>This is more than a housekeeping leadership role.</p><br><p>InterContinental Residences Dubai Business Bay offers a luxury residential environment where attention to detail creates lasting impressions. As Housekeeping Manager, you will shape the guest experience behind the scenes by creating immaculate living spaces, inspiring your team, and ensuring every residence and public area reflects the highest standards of luxury hospitality.</p><br>Why This Role Matters<p>Luxury begins with exceptional housekeeping.</p><br><p>As Housekeeping Manager, you will lead one of the property's most important operational departments, ensuring guests consistently enjoy beautifully maintained residences and public spaces. Your leadership will foster a culture of accountability, quality, teamwork, and continuous improvement while ensuring operational efficiency and financial performance.</p><br><p>Your ability to balance guest expectations, team engagement, quality standards, and business objectives will directly influence guest satisfaction, brand reputation, and overall hotel performance.</p><br>Lead the Standards That Define Luxury<p>You will oversee all housekeeping operations, ensuring guest rooms, residences, public areas, linen services, and back-of-house areas consistently exceed InterContinental brand standards.</p><br><p>From leading and developing your team to managing quality inspections, departmental budgets, inventory, productivity, and guest satisfaction, you will play a key role in creating memorable guest experiences through operational excellence.</p><br>What We'll Support You to Do<p>• Lead Housekeeping Excellence: Deliver exceptional cleanliness, presentation, and luxury service standards throughout the property.</p><br><p>• Develop High-Performing Teams: Recruit, coach, mentor, and inspire colleagues while building a positive and engaged departmental culture.</p><br><p>• Drive Operational Performance: Manage productivity, scheduling, departmental budgets, inventories, and quality assurance initiatives.</p><br><p>• Elevate the Guest Experience: Ensure every guest enjoys an immaculate environment while responding proactively to feedback and service opportunities.</p><br>The Gig<p>Reporting directly to the <strong>Cluster General Manager &amp; Director of Rooms</strong>, the Housekeeping Manager is responsible for the strategic and day-to-day leadership of the Housekeeping Department at InterContinental Residences Dubai Business Bay.</p><br><p>• <strong>The Opportunity:</strong> Lead one of the property's most visible operational departments within a luxury residential hospitality environment.</p><br><p>• <strong>The Strategy:</strong> Combine operational excellence, financial discipline, quality assurance, and people leadership to deliver world-class housekeeping services.</p><br><p>• <strong>The Impact:</strong> Enhance guest satisfaction, colleague engagement, operational efficiency, and brand reputation.</p><br><p>You will collaborate closely with Front Office, Engineering, Food &amp; Beverage, Security, Finance, and other operational departments to ensure seamless service delivery across the property.</p><br>Stay Human<p>At InterContinental, hospitality is about people.</p><br><p>This role is about creating exceptional environments where guests feel comfortable, colleagues feel supported, and operational excellence is achieved through teamwork, trust, and genuine care.</p><br>Your Day-to-Day<p>No two days are the same; your responsibilities will include, but are not limited to:</p><br>Housekeeping Operations<p>• Lead all housekeeping operations across guest rooms, residences, public areas, and back-of-house spaces.</p><br><p>• Ensure all areas consistently meet InterContinental brand standards and luxury expectations.</p><br><p>• Conduct regular inspections and implement quality improvement initiatives.</p><br><p>• Monitor cleanliness, maintenance concerns, and presentation standards throughout the property.</p><br><p>• Coordinate deep cleaning and preventive housekeeping programs.</p><br>Leadership &amp; Team Development<p>• Lead, motivate, coach, and develop housekeeping colleagues and supervisors.</p><br><p>• Recruit, onboard, train, and retain high-performing team members.</p><br><p>• Conduct performance evaluations and support career development planning.</p><br><p>• Foster a positive, inclusive, and service-focused team culture.</p><br><p>• Promote employee engagement and recognition initiatives.</p><br>Guest Experience<p>• Ensure guest rooms are prepared to the highest standards prior to arrival.</p><br><p>• Respond promptly and professionally to guest feedback and housekeeping requests.</p><br><p>• Support VIP arrivals, long-stay guests, and special requests.</p><br><p>• Partner with Front Office to deliver seamless arrival and departure experiences.</p><br><p>• Drive continuous improvement through guest satisfaction feedback.</p><br>Operational &amp; Financial Management<p>• Prepare departmental schedules aligned with business demands.</p><br><p>• Manage departmental budgets while maintaining productivity and service quality.</p><br><p>• Monitor linen, uniforms, guest supplies, and housekeeping inventories.</p><br><p>• Control departmental expenses and minimize waste.</p><br><p>• Ensure effective purchasing and inventory management processes.</p><br>Cross-Department Collaboration<p>• Work closely with Front Office, Engineering, Security, Laundry, and Food &amp; Beverage teams.</p><br><p>• Coordinate room availability and maintenance priorities.</p><br><p>• Support major events, VIP visits, and operational projects.</p><br><p>• Ensure effective communication across all operational departments.</p><br>Quality, Safety &amp; Compliance<p>• Maintain compliance with IHG brand standards, policies, and operating procedures.</p><br><p>• Ensure compliance with health, safety, hygiene, and security regulations.</p><br><p>• Lead housekeeping audits and quality assurance inspections.</p><br><p>• Maintain accurate departmental documentation and operational reports.</p><br><p>• Promote sustainability initiatives and environmentally responsible housekeeping practices.</p><br>What Success Looks Like<p>• Outstanding cleanliness and quality inspection scores.</p><br><p>• High guest satisfaction relating to housekeeping services.</p><br><p>• Strong colleague engagement and team retention.</p><br><p>• Effective departmental cost control and productivity performance.</p><br><p>• Excellent collaboration across operational departments.</p><br><p>• Consistent compliance with IHG luxury brand standards.</p><br>Who This Role Is Perfect For<p>• Experienced housekeeping leader passionate about luxury hospitality.</p><br><p>• Inspirational people manager committed to developing high-performing teams.</p><br><p>• Operationally focused professional with strong commercial awareness.</p><br><p>• Detail-oriented leader who drives quality and consistency.</p><br><p>• Collaborative manager who builds strong cross-functional relationships.</p><br><p>• Service-focused hospitality professional who leads by example.</p><br>What We Need From You<p>Ideally, you bring some (or all) of the following:</p><br>Education<p>• Degree or Diploma in Hospitality Management or related field preferred.</p><br>Experience<p>• Minimum 5–7 years of progressive Housekeeping leadership experience.</p><br><p>• Previous experience as Housekeeping Manager or Assistant Executive Housekeeper within luxury hotels or branded residences.</p><br><p>• Experience managing large housekeeping teams and departmental budgets.</p><br><p>• Strong knowledge of Opera PMS and housekeeping management systems.</p><br><p>• GCC/UAE hospitality experience preferred.</p><br>Personal Attributes<p>• Exceptional leadership and people development skills.</p><br><p>• Strong organisational and operational management abilities.</p><br><p>• Excellent communication and stakeholder management skills.</p><br><p>• High attention to detail and commitment to quality.</p><br><p>• Financial and commercial awareness.</p><br><p>• Ability to perform effectively in a dynamic luxury hospitality environment.</p><br><p>• Passion for continuous improvement and service excellence.</p><br>What You Can Expect from Us<p>At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities—including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</p><br><p>We foster a culture of trust, support, and acceptance—always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.</p><br><p>We know that to work well, we need to feel well—both inside and outside of work. Through our myWellbeing framework, we're committed to supporting wellbeing across your health, lifestyle, and workplace.</p><br>Ready to Lead Housekeeping Excellence?<p>If you don't meet every requirement but believe you bring the right leadership, operational expertise, and passion for hospitality, we'd still love to hear from you.</p><br><p>Join us and help shape exceptional luxury residential experiences in Dubai—where your leadership, attention to detail, and commitment to excellence ensure every guest enjoys the comfort, care, and quality that define InterContinental.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Leads and manages the Event Booking Centre (EBC) and its associates on a daily basis, with full accountability for achieving EBC revenue targets, team booking‑pace goals, guest and associate satisfaction, and the unit’s overall financial performance.<br>Drives the end‑to‑end sales effort to deliver financial goals for all participating hotels, while maintaining strong and productive relationships with Event Planning, Operations, and the Cluster Proactive Sales Team.<br>Ensures the protection of brand integrity across all participating hotels and oversees the effectiveness of all sales‑related business processes and channels.<br>SCOPE / BUSINESS CONTEXT&nbsp;<br>A Full Time position based at JW Marriott Marquis Hotel Dubai / Al Maha, A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort&nbsp;<br>Number of Direct Reports – 18<br>Titles of Direct Reports – Sales Coordinator/ Sales Executive / Sales Manager / Senior Sales Manager/Asst Director of EBC<br>CANDIDATE PROFILE&nbsp;<br>Experience&nbsp;<br>Previous experience with a large scale or multi-site EBC environment&nbsp;<br>Skills and Knowledge&nbsp;<br>Excellent selling skills and understanding of group sales processes for all brands; can bring a sale to closure<br>Possesses excellent telephone sales skills<br>Strong customer development and relationship management skills<br>Ability to set accurate revenue goals for team<br>Ability to interpret market data and apply to sales strategy<br>Ability to implement successful sales strategies for multiple properties<br>Knowledge of all Marriott Lodging products, cultures and brand strategies<br>Knowledge of need time strategy as developed by Revenue Management<br>Knowledge of contractual agreements and legal implications<br>Knowledge of food trends, food and beverage composition and menu planning<br>Effective sales skills to upsell products and services<br>Ability to manage and balance large group and local catering business<br>Knowledge of marketing strategies<br>Knowledge of group business<br>Knowledge of operations and associated challenges for all brands<br>Financial management skills e.g., ability to analyze P&amp;L statements, develop operating budgets, forecasting and capital expenditure planning<br>Strong communication skills (verbal, listening, writing)<br>Effective decision making skills<br>Ability to influence others<br>Effective coaching and development skills<br>Strong organization skills<br>Ability to use standard software applications and hotel systems including SFA, NGS,Opera S&amp;C&nbsp;Delphi, PMS, MARSHA, etc.<br>Strategic planning skills<br>Ability to evaluate business trends and modify business strategies accordingly<br>Ability to execute against the strategy; drive results<br>Strong problem-solving skills<br>Strong consensus building skills<br>Strong analytical skills<br>Good negotiation skills<br>Effective change management skills<br>Effective conflict management skills<br>Strong customer and associate relation skills<br>Ability to develop and maintain relationships e.g., associates, customers, vendors<br>Basic legal knowledge related to hotel operations<br>Strong presentation and platform skills<br>Good training/facilitator skills<br>Ability to effectively manage labor productivity<br>Knowledge of governmental regulations and all health and safety standards&nbsp;<br>Education or Certification<br>High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferred<br>Education or Certification&nbsp;<br>High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferre<br>Sales and Marketing:<br>Provides sales functional expertise to participating hotels.&nbsp;<br>Maximizes revenue by upselling packages and creative food and beverage.&nbsp;<br>Sets direction to ensure that Sales Team achieves goals.&nbsp;<br>Understands and achieves team and individual goals.&nbsp;<br>Provides critical input to market leaders for development of property and overall market sales strategy.<br>Participates in weekly sales strategy meetings.<br>Works collaboratively with property/cluster Revenue Management and Event Management personnel to effectively manage the placement and execution of sales opportunities.<br>Provides ongoing feedback and recommendations to improve effectiveness of overall sales office processes.<br>Works with market leadership to encourage non-participating or new hotels to join the sales office<br>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Makes recommendations and works with hotel leaders to improve sales results.<br>Provides targeted and timely communication of results and other achievements and challenges to the Director of Marketing.<br>Reviews turnover to the Event Planning team for consistency and completion.<br>Works with Director and/or other appropriate leaders to develop, implement and maintain Sales office standards.&nbsp;<br>Reviews turnover to hotels for consistency and completion.&nbsp;<br>Reviews and monitors Sales Office call volume; sets schedule by operating hours and shift levels based on volume; recommends changes in staffing as needed<br>Revenue Management&nbsp;<br>Ensures that sales strategies are communicated, implemented and updated as market conditions fluctuate.<br>Utilizes property diagnostic process (PDP) in order to maximize revenue and profits.<br>Monitors local, regional and International business outlook and provides updates to Revenue Management.<br>Guest Satisfaction:<br>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.&nbsp;<br>Ensures sales team establishes clear expectations for customers and properties throughout the sales process.&nbsp;<br>Ensures transfer of accurate, complete and timely information to operating departments at the properties.&nbsp;<br>Ensures effective resolution of guest issues that arise as a result of the sales process. Brings issues to the attention of Director, Sales Office as appropriate.&nbsp;<br>Participates in guest satisfaction review sessions with Sales Team to help identify areas of improvement. Shares recommendations to address guest service issues with team.&nbsp;<br>Works with Director, Sales Office to incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement.&nbsp;<br>Supports the customer recognition program in effect at the X Sales Office.&nbsp;<br>Human Resources:<br>Interviews, hires management, and hourly associates with the appropriate skills to meet the business needs of the properties.&nbsp;<br>Develops implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.&nbsp;<br>Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes.&nbsp;<br>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.&nbsp;<br>Conducts hourly associate performance appraisals according to Standard Operating Procedures.&nbsp;<br>Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities.&nbsp;<br>Administers sales bonus and incentive programs.&nbsp;<br>Celebrates successes and publicly recognizes the contributions of team members (Golden Circle Award, customer letters etc.).&nbsp;<br>Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.&nbsp;<br>Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably. Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary.&nbsp;<br>Manages associate progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).&nbsp;<br>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.&nbsp;<br>Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program.&nbsp;<br>Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters).&nbsp;<br>Financial Management&nbsp;<br>Participates in the development of annual shared service operating budget.&nbsp;<br>Manages the shared service operating budget including controllable expenses to achieve or exceed budgeted goals.<br>Makes recommendations on staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits.&nbsp;<br>Prepares weekly and period end P&amp;L critiques.&nbsp;<br>Understands the operation’s impact on the overall financial goals of participating properties and educates staff on details as appropriate.&nbsp;<br>MANAGEMENT COMPETENCIES<br>LEADERSHIP<br>Sales and Marketing Management<br>: Focuses on building the hotel’s top line revenue by executing against the sales strategy. Deploys Centre Sales team against key accounts including targeted segment sales, local and social catering, business travel sales and extended stay sales to achieve sales goals.&nbsp;<br>Revenue Management<br>: Works with Revenue Management to ensure proper pricing, appropriate transient and group mix and implementation of sales strategy. Addresses market fluctuations and economic conditions by partnering with Revenue Management to change sales strategy as appropriate for each hotel.<br>Guest Satisfaction<br>: Ensures sales process meets or exceeds guest needs. Identifies and addresses guest satisfaction issues to improve results, create customer loyalty and increase market share.<br>Human Resources<br>: Selects, develops and retains a diverse hourly and management workforce to generate revenue and provide sales expertise to the properties. Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.<br>Financial Management<br>: Develops and manages annual operating budget to achieve or exceed budgeted revenue expectations. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.&nbsp;<br>TECHNICAL EXPERTISE<br>Guest Satisfaction<br>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>Ensures sales team establishes clear expectations for customers and properties throughout the sales process.<br>Ensures transfer of accurate, complete and timely information to operating departments at the property.<br>Ensures effective resolution of guest issues that arise as a result of the sales process.&nbsp;Brings issues to the attention of property leadership team as appropriate.<br>Leads guest satisfaction review sessions with Sales Team to identify areas of improvement.&nbsp;Takes ownership of results and shares recommendations to address guest service issues with own team and property leadership teams.<br>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Ensures that a customer recognition program is in effect in the sales office.<br>Human Resources<br>Interviews and hires management and hourly associates with the appropriate skills to meet the business needs of the properties.<br>Develops, implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.<br>Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes.<br>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>Conducts hourly associate performance appraisals according to Standard Operating Procedures.<br>Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities.<br>Administers sales bonus and incentive programs.<br>Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.<br>Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably.&nbsp;Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary.<br>Manages associate progressive discipline procedures for areas of responsibility.&nbsp;Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) .<br>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program.<br>Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters).<br>Financial Management<br>Manages operating budget including controllable expenses to achieve or exceed budgeted goals.<br>Manages appropriate staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits.<br>Processes period end reporting and critique. Communicates financial results to appropriate stakeholders.<br>Understands the operation’s impact on the overall financial goals of the hotel and educates staff on details as appropriate.<br>OTHERS<br>Safety and Security<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Notify Loss Prevention/Security of any guest reports of theft<br>Policies and Procedures<br>Follow company, hotel and department policies and procedures.<br>Follows Marriott International Hotels Limited Regional Office policies and procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>Perform other reasonable job duties as requested by Supervisors and Management.<br>Working hours as required to do your job but normally not less than 48 hours per week.<br>Guest Relations<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Address guests' service needs in a professional, positive, and timely manner.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.<br>Communication<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Talk with and listen to other employees to effectively exchange information<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.<br>Physical Tasks<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Read and visually verify information in a variety of formats (e.g., small print).<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott Internati</span> </div>