Microsoft Dynamics Jobs - Sharjah UAE
215 Jobs Found
<p>We are looking for a skilled Full-Stack ERP Developer to join our team on a full-time basis in the UAE.</p><p>The successful candidate will contribute to the continued development and support of our in-house enterprise platform covering sales enquiries, projects, document management, production, reporting and other business processes.</p><br><p><strong>Key responsibilities:</strong></p><ul><li><p>Develop and enhance ERP modules from frontend to database</p></li><li><p>Translate departmental requirements into practical software solutions</p></li><li><p>Build complex forms, master/detail screens, workflows and reports</p></li><li><p>Develop and maintain secure APIs and system integrations</p></li><li><p>Optimize application and SQL Server performance</p></li><li><p>Implement role-based access, approvals and audit trails</p></li><li><p>Troubleshoot application issues and support users</p></li><li><p>Manage testing, version control and controlled deployments</p></li><li><p>Maintain clear technical and user documentation</p></li><li><p>Use AI-assisted software-development tools responsibly to improve productivity</p></li></ul><br><p><strong>Required technical skills:</strong></p><ul><li><p>Angular and TypeScript</p></li><li><p>C# and ASP NET Core Web API</p></li><li><p>Microsoft SQL Server and T-SQL</p></li><li><p>Entity Framework Core</p></li><li><p>REST API development and integration</p></li><li><p>Authentication and role-based authorization</p></li><li><p>Git version control</p></li><li><p>Strong experience with data-intensive business applications and complex grids</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Experience with the following is an advantage:</strong></p><ul><li><p>DevExpress DataGrid for Angular</p></li><li><p>Infragistics Ignite UI for Angular</p></li><li><p>SignalR for real-time notifications</p></li><li><p>Hangfire Core for background and scheduled jobs</p></li><li><p>ERP, manufacturing, steel fabrication, construction or project-based systems</p></li><li><p>Reporting, Excel exports, document management and approval workflows</p></li><li><p>AI-assisted software development</p><p><br></p></li></ul><p><strong>Candidate profile:</strong></p><ul><li><p>Bachelor’s degree in Computer Science, Software Engineering, Information Systems or a related discipline</p></li><li><p>Approximately 4–7 years of relevant software-development experience</p></li><li><p>At least 3 years of recent hands-on experience with Angular, C#, ASP NET Core and SQL Server</p></li><li><p>Strong analytical, problem-solving and debugging skills</p></li><li><p>Ability to understand and improve an existing enterprise codebase</p></li><li><p>Capability to work independently and take ownership of deliverables</p></li><li><p>Good communication skills and the ability to work with non-technical departments</p></li><li><p>A structured and responsible approach when handling live company data</p><p><br></p></li></ul><p>This is not a general IT-support position. We are seeking a hands-on software developer capable of developing, maintaining and gradually taking technical ownership of an important internal ERP platform.</p>
<p>We are looking for a skilled Full-Stack ERP Developer to join our team on a full-time basis in the UAE.</p><p>The successful candidate will contribute to the continued development and support of our in-house enterprise platform covering sales enquiries, projects, document management, production, reporting and other business processes.</p><br><p><strong>Key responsibilities:</strong></p><ul><li><p>Develop and enhance ERP modules from frontend to database</p></li><li><p>Translate departmental requirements into practical software solutions</p></li><li><p>Build complex forms, master/detail screens, workflows and reports</p></li><li><p>Develop and maintain secure APIs and system integrations</p></li><li><p>Optimize application and SQL Server performance</p></li><li><p>Implement role-based access, approvals and audit trails</p></li><li><p>Troubleshoot application issues and support users</p></li><li><p>Manage testing, version control and controlled deployments</p></li><li><p>Maintain clear technical and user documentation</p></li><li><p>Use AI-assisted software-development tools responsibly to improve productivity</p></li></ul><br><p><strong>Required technical skills:</strong></p><ul><li><p>Angular and TypeScript</p></li><li><p>C# and ASP NET Core Web API</p></li><li><p>Microsoft SQL Server and T-SQL</p></li><li><p>Entity Framework Core</p></li><li><p>REST API development and integration</p></li><li><p>Authentication and role-based authorization</p></li><li><p>Git version control</p></li><li><p>Strong experience with data-intensive business applications and complex grids</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Experience with the following is an advantage:</strong></p><ul><li><p>DevExpress DataGrid for Angular</p></li><li><p>Infragistics Ignite UI for Angular</p></li><li><p>SignalR for real-time notifications</p></li><li><p>Hangfire Core for background and scheduled jobs</p></li><li><p>ERP, manufacturing, steel fabrication, construction or project-based systems</p></li><li><p>Reporting, Excel exports, document management and approval workflows</p></li><li><p>AI-assisted software development</p><p><br></p></li></ul><p><strong>Candidate profile:</strong></p><ul><li><p>Bachelor’s degree in Computer Science, Software Engineering, Information Systems or a related discipline</p></li><li><p>Approximately 4–7 years of relevant software-development experience</p></li><li><p>At least 3 years of recent hands-on experience with Angular, C#, ASP NET Core and SQL Server</p></li><li><p>Strong analytical, problem-solving and debugging skills</p></li><li><p>Ability to understand and improve an existing enterprise codebase</p></li><li><p>Capability to work independently and take ownership of deliverables</p></li><li><p>Good communication skills and the ability to work with non-technical departments</p></li><li><p>A structured and responsible approach when handling live company data</p><p><br></p></li></ul><p>This is not a general IT-support position. We are seeking a hands-on software developer capable of developing, maintaining and gradually taking technical ownership of an important internal ERP platform.</p>
<p>The current Logistics Executive has resigned. This position is critical to ensure the uninterrupted execution of import, export, cross-trade, and local logistics operations. The role supports business continuity by managing shipping documentation, freight coordination, customs compliance, permit processing, inspection arrangements, and timely delivery of customer orders. Filling this position promptly is essential to avoid operational delays, maintain customer satisfaction, and ensure compliance with international trade and local regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>8–12 years of experience in import, export, cross-trade, and local logistics operations.</p></li><li><p>Strong knowledge of international shipping procedures, Incoterms, and Letter of Credit (LC) requirements.</p></li><li><p>Experience in handling export, import, and cross-trade shipments from order processing through final delivery.</p></li><li><p>Ability to negotiate freight rates with shipping lines, freight forwarders, and transport companies.</p></li><li><p>Experience in preparing and reviewing shipping documentation in accordance with LC terms and international trade requirements.</p></li><li><p>Knowledge of obtaining import/export permits and coordinating customs clearance activities.</p></li><li><p>Experience coordinating third-party inspections (SGS, Bureau Veritas, or equivalent).</p></li><li><p>Ability to verify freight and transportation invoices and ensure timely payment processing.</p></li><li><p>Strong coordination skills with customers, suppliers, freight forwarders, customs authorities, shipping lines, and internal departments.</p></li><li><p>Experience supporting local sales logistics, customer KYC documentation, and inventory/fund tracking.</p></li><li><p>Proficiency in Microsoft Office applications (especially Excel) and ERP systems.</p></li><li><p>Experience in trading, manufacturing, or international commodity businesses.</p></li><li><p>Familiarity with UAE customs regulations, Ministry permit procedures, and GCC logistics practices.</p></li><li><p>Knowledge of supply chain best practices and freight optimization.</p></li><li><p><strong>Certifications (if any):</strong></p><ul><li><p>Professional certification in Logistics or Supply Chain Management (preferred).</p></li><li><p>Knowledge of Incoterms and International Trade Documentation.</p></li><li><p>Knowledge of Letter of Credit (LC) documentation and compliance.</p></li><li><p>Additional Notes
The selected candidate should be capable of independently managing end-to-end logistics operations with minimal supervision. The role requires extensive coordination with customers, suppliers, freight forwarders, shipping lines, customs authorities, inspection agencies, and internal stakeholders to ensure smooth execution of international and domestic logistics activities. The candidate must possess strong documentation skills, commercial awareness, and the ability to work in a fast-paced trading environment while ensuring compliance with company policies and international trade regulations.</p></li></ul></li></ul>
<p>The Social Media and Content Coordinator is responsible for planning, creating, and managing digital content and social media activities for the Retail Department and its brands. The role supports brand awareness, customer engagement, retail promotions, and- ecommerce initiatives through effective content creation, campaign execution, performance analysis, and collaboration with internal and external stakeholders.</p><br><ul><li><p> Write, edit, and curate engaging digital content across platforms and campaigns
to strengthen audience connection and brand identity.</p></li><li><p>Develop and implement creative branding strategies that enhance market
visibility and align with organizational goals</p></li><li><p>Manage and maintain social media calendars, track analytics, and leverage
insights to optimize engagement and content performance.</p></li><li><p>Lead photo and video shoots, ensuring creative direction aligns with campaign
objectives and drives measurable conversions</p></li><li><p>Collaborate cross›functionally with internal teams and external partners to
generate innovative ideas that boost reach, sales, and partnerships.</p></li><li><p>Execute and oversee digital marketing campaigns and branded initiatives, including rebranding strategies that support the departments long-term growth.</p></li><li><p>Creating and assisting E›commerce website (following up and arranging shoots
of the retail products, preparing the excel sheet of the description and details of
each item)</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>1.Diploma or Bachelor degree in marketing, Communications, Media Studies, Digital Marketing, Business Administration, or</p><p>a related field from a recognized university.</p><p>2.1–3 years of experience in social media management, content creation, retail marketing, e-commerce, or a similar role.</p><p>3.Understanding of retail operations, customer behaviour, product promotion, and digital marketing best practices.</p><p>4.Experience creating engaging content for social media platforms to promote products, campaigns, events, and customer experiences.</p><p>5.Familiarity with e-commerce platforms, online product listings, and digital sales campaigns is an advantage.</p><p>6.Proficiency in content creation and design tools such as Canva, as well as Microsoft Office applications.</p><p>7.Strong written and verbal communication skills with the ability to create compelling content that supports brand awareness</p><p>and sales objectives.</p><p>8.Creative, organized, and detail oriented, with the ability to manage multiple tasks and coordinate with internal teams, designers, suppliers, and external partners.</p><p>9.Passion for retail, lifestyle brands, customer experience, and emerging digital trends</p>
<p>The Digital Marketing Executive plays a crucial role in driving Ektifa's digital marketing efforts. This position requires a highly motivated and results-oriented individual with a strong understanding of digital marketing principles and a passion for achieving marketing goals. The ideal candidate will be responsible for executing and managing various digital marketing campaigns, analysing their effectiveness, and contributing to the overall success of Ektifa's marketing strategy.</p><br/><ul><li> Develop and execute digital marketing campaigns across various channels, including Google Ads, social media (META, LinkedIn, TikTok, YouTube), and other relevant platforms.</li><li>Conduct in-depth market research and competitor analysis to identify target audiences and develop effective marketing strategies.</li><li>Manage and optimize online advertising campaigns, including budget allocation, keyword research, ad copy creation, and performance tracking.</li><li> Implement SEO best practices to improve organic search engine rankings.</li><li> Assist in the development and execution of social media marketing strategies.</li><li>Track and analyse social media performance metrics.</li><li> Assist in identifying and selecting influencer marketing campaigns.</li><li> Coordinate with influencers, track campaign performance, and analyze ROI.</li><li>Assist the Marketing team in planning, developing, and executing trade marketing campaigns across various channels.</li><li>Track and analyse campaign performance, including key metrics such as website traffic, leads generated, and ROI.</li><li>Monitor brand mentions and online reviews.</li><li>Conduct market research and competitive analysis to identify brand opportunities.</li><li>Track, analyze, and report on the performance of all digital marketing campaigns.</li><li>Prepare regular reports on key metrics, including website traffic, social media engagement, and campaign ROI.</li><li>Coordinate with internal teams and external agencies to ensure the successful execution of marketing campaigns.</li><li>Stay abreast of the latest trends and best practices in digital marketing.</li><li>Continuously learn and develop new skills to enhance digital marketing effectiveness.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Communications, or a related field.</li><li>2+ years of experience in digital marketing roles.</li><li>Proven expertise in Google Analytics and Google Ads.</li><li>Strong understanding of SEO principles and best practices.</li><li>Experience with social media marketing, including content creation, community management, and advertising.</li><li>Excellent written and verbal communication skills. (Arabic is a plus)</li><li>Strong analytical and problem-solving skills.</li><li>Proficient in Microsoft Office 1 Suite and other relevant software.</li><li>Experience with CRM and marketing automation tools (preferred).</li></ul>
<br><p>We are looking for a highly organized and technically strong <strong>Project Control & Planning Engineer</strong> to manage project planning, scheduling, progress monitoring, project controls, and reporting for construction and engineering projects. The role will be responsible for developing and maintaining detailed project schedules, establishing baselines, tracking actual progress against planned progress, identifying delays and critical activities, and supporting project teams with effective planning and control strategies.</p><p>The ideal candidate should have strong hands-on experience with <strong>Primavera P6 (P6), project planning, baseline schedules, WBS, resource loading, progress measurement, schedule updating, critical path analysis, S-Curves, earned value management, look-ahead planning, delay analysis, and project reporting.</strong><br></p><p>Key Responsibilities</p><ul><li><p>Develop, maintain, monitor, and update detailed <strong>project schedules</strong> using <strong>Primavera P6</strong>.</p></li><li><p>Prepare the <strong>Baseline Programme / Baseline Schedule</strong> in line with contractual requirements, project milestones, scope, and execution strategy.</p></li><li><p>Develop project <strong>Work Breakdown Structure (WBS)</strong>, activity coding, calendars, relationships, constraints, milestones, and activity sequences.</p></li><li><p>Prepare <strong>Level 1, Level 2, Level 3 and detailed execution schedules</strong> as required.</p></li><li><p>Establish project timelines covering <strong>engineering, procurement, fabrication, material delivery, construction, installation, erection, testing, commissioning, and handover</strong>.</p></li><li><p>Prepare and maintain <strong>Master Programme, Detailed Programme, Recovery Programme, Catch-Up Programme, Revised Programme, Target Programme, and Look-Ahead Schedules</strong>.</p></li><li><p>Monitor planned versus actual progress and identify <strong>schedule deviations, delays, slippages, and critical activities</strong>.</p></li><li><p>Perform <strong>Critical Path Method (CPM)</strong> analysis and monitor critical path, near-critical activities, float, constraints, and key project milestones.</p></li><li><p>Update <strong>Primavera P6 schedules</strong> based on actual site progress, engineering status, procurement status, fabrication progress, material delivery, and installation activities.</p></li><li><p>Collect progress information from <strong>Project Engineers, Site Engineers, Construction Teams, Fabrication Teams, Procurement, Engineering, and Subcontractors</strong>.</p></li><li><p>Establish and maintain <strong>progress measurement systems</strong> and project performance indicators.</p></li><li><p>Prepare <strong>Daily, Weekly and Monthly Progress Reports</strong> and management dashboards.</p></li><li><p>Develop and monitor <strong>S-Curves, Progress Curves, Manpower Histograms, Productivity Reports, Planned vs Actual Reports, and KPI Dashboards</strong>.</p></li><li><p>Track <strong>Physical Progress, Engineering Progress, Procurement Progress, Fabrication Progress, Delivery Progress, Installation Progress, and Overall Project Progress</strong>.</p></li><li><p>Prepare <strong>Weekly Look-Ahead Plans</strong> and coordinate with project teams to identify upcoming activities, priorities, constraints, and required resources.</p></li><li><p>Monitor <strong>manpower, equipment, materials, productivity, and resource requirements</strong> against the approved project plan.</p></li><li><p>Perform <strong>resource loading, resource leveling, manpower planning, and resource forecasting</strong>.</p></li><li><p>Identify schedule risks and potential delays and provide <strong>mitigation, recovery, and acceleration plans</strong>.</p></li><li><p>Prepare <strong>Delay Analysis, Time Impact Analysis (TIA), Extension of Time (EOT) support, Delay Events, and Schedule Impact Assessments</strong> when required.</p></li><li><p>Maintain accurate records of <strong>baseline changes, schedule revisions, approved variations, delays, disruptions, and project milestones</strong>.</p></li><li><p>Assist the Project Manager and Project Controls Manager in developing <strong>recovery strategies and corrective action plans</strong>.</p></li><li><p>Coordinate with commercial and contracts teams regarding <strong>variations, claims, delays, disruption, EOT, and contractual milestones</strong>.</p></li><li><p>Review subcontractor and supplier schedules and monitor their progress against approved programmes.</p></li><li><p>Analyze subcontractor performance and identify <strong>schedule slippage and productivity issues</strong>.</p></li><li><p>Prepare <strong>Earned Value Management (EVM)</strong> reports including <strong>PV, EV, AC, SPI, CPI, ETC, and EAC</strong>, where applicable.</p></li><li><p>Monitor <strong>Planned Value (PV), Earned Value (EV), Actual Cost (AC), Schedule Performance Index (SPI), and Cost Performance Index (CPI)</strong>.</p></li><li><p>Assist in forecasting <strong>project completion dates, manpower requirements, resource requirements, and schedule risks</strong>.</p></li><li><p>Ensure project schedules are aligned with <strong>contractual milestones, client requirements, IFC drawings, procurement schedules, fabrication schedules, and site execution plans</strong>.</p></li><li><p>Participate in project progress meetings and present <strong>schedule status, progress updates, critical activities, delays, risks, and recovery actions</strong>.</p></li><li><p>Maintain project control documentation and ensure timely submission of planning deliverables to management, consultants, and clients.</p></li><li><p>Support the preparation of <strong>Project Execution Plans (PEP), Planning Procedures, Progress Measurement Procedures, and Project Control Procedures</strong>.</p></li><li><p>Coordinate with engineering teams to monitor <strong>drawing submissions, approvals, RFIs, technical submittals, and engineering deliverables</strong>.</p></li><li><p>Track procurement activities including <strong>material requisitions, purchase orders, material approvals, manufacturing, inspection, delivery, and site availability</strong>.</p></li><li><p>Monitor construction activities such as <strong>fabrication, steel erection, installation, cladding, façade, aluminium works, PEB, structural steel, metal works, fit-out, and associated site activities</strong>.</p></li><li><p>Maintain effective communication with project stakeholders to ensure timely identification and resolution of schedule constraints.<br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Technical Skills & Keywords</p><p><strong>Primavera P6 | P6 Professional | Project Planning | Project Controls | Project Scheduling | Baseline Programme | Baseline Schedule | WBS | CPM | Critical Path | Schedule Updating | Progress Monitoring | Progress Measurement | S-Curve | Look-Ahead Planning | Recovery Programme | Catch-Up Programme | Resource Loading | Resource Leveling | Manpower Histogram | Productivity Monitoring | Earned Value Management | EVM | PV | EV | AC | SPI | CPI | Delay Analysis | Time Impact Analysis | TIA | EOT | Extension of Time | Schedule Risk | Schedule Forecasting | KPI Reporting | Dashboard | Planned vs Actual | Variance Analysis | Project Reporting | Construction Planning | Procurement Planning | Fabrication Planning | Construction Schedule | Master Schedule | Detailed Schedule | Milestone Tracking | Contractor Planning | Subcontractor Monitoring.</strong><br></p><p><strong>Industry Experience</strong></p><p>Experience in one or more of the following industries will be highly preferred:</p><ul><li><p>Structural Steel</p></li><li><p>Steel Fabrication</p></li><li><p>Steel Erection</p></li><li><p>PEB / Pre-Engineered Buildings</p></li><li><p>Metal Fabrication</p></li><li><p>Aluminium Works</p></li><li><p>Façade & Cladding</p></li><li><p>Architectural Metal Works</p></li><li><p>Construction</p></li><li><p>Fit-Out</p></li><li><p>Oil & Gas</p></li><li><p>Industrial Projects</p></li><li><p>EPC Projects</p></li><li><p>Infrastructure / Building Projects<br></p></li></ul><p><strong>Education & Experience</strong></p><ul><li><p>Bachelor’s Degree in <strong>Civil Engineering, Construction Engineering, Project Management, or a related engineering discipline</strong>.</p></li><li><p><strong>3–7 years of experience</strong> in Project Planning, Project Controls, Construction Planning, or Project Scheduling.</p></li><li><p>Strong hands-on experience with <strong>Primavera P6</strong> is mandatory.</p></li><li><p>Experience in preparing and managing <strong>baseline programmes and detailed project schedules</strong>.</p></li><li><p>Strong understanding of <strong>construction sequencing, project execution, progress measurement, and schedule control</strong>.</p></li><li><p>Experience working with <strong>main contractors, subcontractors, consultants, and clients</strong> is preferred.</p></li><li><p>Strong knowledge of <strong>Excel, MS Project, Primavera P6, project reporting, and planning documentation</strong>.</p></li><li><p>Ability to interpret <strong>IFC drawings, BOQs, project specifications, construction methodologies, and project schedules</strong>.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Responsibilities:</p><ul><li><p>Prepare and verify daily financial reports and journal entries.</p></li><li><p>Record daily cash and credit card collections accurately.</p></li><li><p>Compile monthly financial and management reports.</p></li><li><p>Manage accruals and prepayments in compliance with accounting standards.</p></li><li><p>Prepare Accounts Packs for management review.</p></li><li><p>Maintain petty cash transactions and other journal postings.</p></li><li><p>Record and reconcile daily bank receipts and cash deposits.</p></li><li><p>Prepare and monitor debtor and creditor reports.</p></li><li><p>Prepare invoices after proper verification of GRNs and delivery documents.</p></li><li><p>Prepare and control daily cash reports.</p></li><li><p>Maintain and reconcile General Ledger accounts.</p></li><li><p>Oversee Accounts Payable processes, ensuring timely and accurate payments to suppliers.</p></li><li><p>Maintain and update fixed asset and subsidiary accounting records.</p></li><li><p>Support month-end and year-end closing activities.</p></li><li><p>Ensure compliance with IFRS standards, company policies, and UAE accounting regulations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><p>✔ Bachelor's Degree in Accounting, Finance, or a related field.</p><p>✔ Minimum 2 years of accounting experience within the UAE.</p><p>✔ Strong understanding of accounting principles, IFRS standards, and local tax regulations.</p><p>✔ Excellent numerical and analytical skills.</p><p>✔ Proficiency in accounting software and advanced MS Excel/Google Sheets.</p><p>✔ Strong knowledge of General Ledger, Accounts Payable, Accounts Receivable, and Bank Reconciliation.</p><p>✔ Excellent attention to detail and organizational skills.</p><p>✔ Ability to work independently and meet deadlines in a fast-paced environment.</p><p>✔ Strong communication and interpersonal skills.</p><p>Preferred Qualifications:</p><ul><li><p>Experience in manufacturing, trading, or industrial sectors is an advantage.</p></li><li><p>Knowledge of VAT regulations and compliance in the UAE.</p></li></ul><p></p></section>
<p>Role Purpose
Ensure all technology systems supporting commercial and operational performance are functional, accurate, and integrated. Govern data quality across the Customer Relationship Management, Enterprise Resource Planning, and reporting platforms. Deliver the technology roadmap defined in the Sales Playbook.
Key Responsibilities
Systems Management
• Maintain availability and performance of all core systems: Customer Relationship Management, Enterprise Resource Planning, e-commerce platform, and Business Intelligence dashboards
• Resolve all system incidents within agreed timelines: critical within four hours, standard within two working days
• Manage the Customer Relationship Management decision between Zoho and MBC customization
Data Governance
• Maintain the Minimum Data Dictionary and communicate it to all departments
• Complete monthly cross-system data reconciliation across Customer Relationship Management, Enterprise Resource Planning, and reporting
• Resolve all conflicting Stock Keeping Unit data across departments within five working days of identification
Control Tower Dashboard Management
• Build and maintain all Control Tower dashboards for all department heads
• Ensure all dashboards are refreshed and ready by Monday morning of each week
• Correct any dashboard data error within 24 hours of identification
Technology Roadmap Execution
• Execute the technology roadmap milestones defined in the Sales Playbook
• Track all roadmap milestones in the Master Tracker with owners, deadlines, and status</p><p>Core Competencies
Systems Management
Maintains availability and performance of all core business systems.
• Indicator: System uptime above 99%; critical incidents resolved within 4 hours.
Data Governance
Ensures data consistency and accuracy across all systems.
• Indicator: Minimum Data Dictionary current; monthly reconciliation completed; zero conflicting Stock Keeping Unit data across departments.
Dashboard Management
Builds and maintains accurate, timely Control Tower dashboards.
• Indicator: All dashboards refreshed by Monday morning weekly; errors corrected within 24 hours.
Technology Roadmap Execution
Executes technology milestones to timeline and budget.
• Indicator: 85% of milestones delivered on time; stakeholders updated monthly.
Experience and Qualifications
Required
• Minimum six years of Information Technology management experience in a commercial or distribution environment
• Demonstrated experience managing Customer Relationship Management and Enterprise Resource Planning systems
• Experience building and maintaining Business Intelligence dashboards and reports
• Project management capability: able to run multiple technology implementation workstreams simultaneously
• Strong stakeholder management skills across non-technical functions
Educational Background and Languages
• Minimum educational qualification: Bachelor’s Degree
• Preferred field of study: Information Technology, Computer Science, Information Systems, Software Engineering.
• Professional certification required or preferred: PMP, ITIL, Microsoft, ERP/CRM Certifications, Cybersecurity Certification.
• Language requirements beyond English: Arabic, South Indian, Urdu</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p><strong>About company:</strong></p><p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br><p><strong>Overview of the Role</strong></p><p>We are looking for a driven and customer-focused <strong>Sales Consultant</strong> to join our <strong>Hino Trucks </strong>division. In this role, you will actively engage with customers, understand their needs, and deliver tailored commercial vehicle solutions that drive revenue growth and long-term partnerships. If you thrive in a fast-paced, target-driven environment and are passionate about commercial vehicle sales, this is an exciting opportunity to make an impact.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Achieve and exceed monthly and annual sales targets while maximizing business profitability</p></li><li><p>Identify and engage prospective customers while managing assigned accounts within your territory</p></li><li><p>Conduct regular field visits to understand customer requirements and build strong, lasting relationships</p></li><li><p>Recommend suitable Hino truck models by aligning customer needs with product capabilities</p></li><li><p>Deliver product demonstrations, including features, benefits, warranties, and services</p></li><li><p>Prepare and process sales orders, secure deposits, and ensure compliance with company procedures</p></li><li><p>Maintain high levels of customer satisfaction and after-sales engagement</p></li><li><p>Provide accurate sales reports and updates to management</p></li><li><p>Ensure collections are within agreed targets and support healthy cash flow</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Strong sales, negotiation, and communication skills</p></li><li><p>Proven ability to meet or exceed sales targets</p></li><li><p>Excellent customer relationship management and service orientation</p></li><li><p>Sound analytical and time management skills</p></li><li><p>Ability to work both independently and collaboratively within a team</p></li><li><p>High attention to detail and a problem-solving mindset</p></li><li><p>Proficiency in Microsoft Office tools, particularly Excel</p></li></ul><p></p></section>
<p>Treasury & Cash Management</p><ul><li><p>Develop and manage the Group's treasury strategy and policies.</p></li><li><p>Monitor daily cash positions and ensure adequate liquidity across all group entities.</p></li><li><p>Optimize cash utilization through cash pooling, intercompany funding, and centralized treasury</p></li></ul><p>activities.</p><ul><li><p>Prepare and maintain short-, medium-, and long-term cash flow forecasts.</p></li><li><p>Oversee bank account management, signatory controls, and treasury operations.</p><br></li></ul><p>Liquidity & Funding</p><ul><li><p>Manage working capital to ensure sufficient funding for operational and strategic requirements.</p></li><li><p>Arrange and administer debt facilities, revolving credit facilities, and other financing</p></li></ul><p>instruments.</p><ul><li><p>Coordinate funding requirements for subsidiaries and business units.</p></li><li><p>Monitor compliance with loan agreements and financial covenants.</p></li></ul><br><p>Banking Relationships</p><ul><li><p>Maintain strong relationships with banks and financial institutions.</p></li><li><p>Negotiate banking facilities, fees, and service agreements.</p></li><li><p>Evaluate banking products and recommend cost-effective treasury solutions.</p></li></ul><br><p>Financial Risk Management</p><ul><li><p>Identify, monitor, and manage foreign exchange, interest rate, and liquidity risks.</p></li><li><p>Execute hedging strategies in accordance with approved treasury policies.</p></li><li><p>Monitor market developments that may impact treasury activities.</p></li></ul><br><p>Treasury Controls & Compliance</p><ul><li><p>Ensure compliance with internal treasury policies and external regulatory requirements.</p></li><li><p>Strengthen treasury controls, payment authorization processes, and fraud prevention measures.</p></li><li><p>Support internal and external audits related to treasury operations.</p></li><li><p>Maintain compliance with banking regulations, anti-money laundering (AML), and know-yourcustomer (KYC) requirements.</p></li></ul><br><p>Reporting & Analysis</p><ul><li><p>Prepare treasury reports for senior management, executive leadership, and the Board.</p></li><li><p>Analyze cash flow trends, borrowing costs, investment performance, and liquidity metrics.</p></li><li><p>Develop treasury dashboards and key performance indicators (KPIs).</p></li></ul><br><p>Systems & Process Improvement</p><ul><li><p>Lead treasury system implementation and optimization initiatives.</p></li><li><p>Improve treasury processes through automation and digitalization.</p></li><li><p>Ensure data integrity within treasury management systems and ERP platforms.</p></li></ul><br><p>Leadership & Collaboration</p><ul><li><p>Lead and mentor treasury team members where applicable.</p></li><li><p>Collaborate with Finance, Accounting, Tax, Procurement, Legal, and business units to support</p></li></ul><p>organizational objectives.</p><ul><li><p>Provide treasury expertise for mergers, acquisitions, restructurings, and major capital projects.</p></li></ul><br><br><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li><p><strong>Bachelor's degree in Finance, Accounting, Economics, or a related field.</strong></p></li><li><p><strong>Professional qualification such as CFA, CPA, ACCA, CMA, or CA is preferred.</strong></p></li><li><p>Master's degree (MBA or Finance) is an advantage.</p><br></li></ul><p>Experience</p><ul><li><p><strong>8–12 years of treasury or corporate finance experience, with at least 3–5 years in a managerial</strong></p></li></ul><p><strong>role.</strong></p><ul><li><p>Experience managing treasury operations within a multinational or multi-entity organization.</p></li><li><p>Strong knowledge of cash management, liquidity planning, debt management, foreign exchange,</p></li></ul><p>and financial risk management.</p><ul><li><p>Experience with treasury management systems, ERP platforms and online banking platforms.</p></li></ul><br><p>Skills & Competencies</p><ul><li><p>Treasury and cash management expertise</p></li><li><p>Financial planning and analytical skills</p></li><li><p>Cash flow forecasting</p></li><li><p>Banking and lender relationship management</p></li><li><p>Financial risk management</p></li><li><p>Negotiation and influencing skills</p></li><li><p>Strong leadership and people management</p></li><li><p>Advanced Microsoft Excel and financial modeling</p></li><li><p>Excellent communication and presentation skills</p></li><li><p>High level of integrity and attention to detail</p></li><li><p>Strong problem-solving and decision-making abilities</p><br></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Senior Procurement Engineer – MEP Division with a Bachelor’s Degree in Electrical Engineering and a strong track record of working with MEP contracting companies. The ideal candidate should have extensive experience in managing procurement activities for electrical, mechanical, plumbing, and ELV systems, along with subcontractor finalization for large-scale building and infrastructure projects.
The role requires expertise in sourcing, evaluating, negotiating, and procuring materials, systems, and subcontractors while ensuring compliance with project specifications, budgets, and delivery schedules.<br></p><p><strong><u>KEY RESPONSIBILITIES:</u></strong></p><ul><li><p>Manage end-to-end procurement activities for MEP projects, ensuring timely and cost-effective sourcing of materials and subcontractors.</p></li><li><p>Finalize and procure major electrical and MEP systems including:</p><ul><li><p>Electrical Installation Subcontractors</p></li><li><p><strong>ELV Systems</strong> (CCTV, Access Control, Structured Cabling, Fire Alarm, BMS)</p></li><li><p><strong>Generator Sets (Genset)</strong></p></li><li><p><strong>Lighting Control Systems</strong></p></li><li><p><strong>Switchgears</strong></p></li><li><p>Transformers</p></li><li><p>LV Panels / MDB / SMDB / DB</p></li><li><p>Cable Management Systems</p></li><li><p>HVAC Equipment and Accessories</p></li><li><p>Plumbing & Drainage Materials</p></li><li><p>Fire Fighting Systems</p></li><li><p>Pumps and Water Supply Systems</p></li></ul></li><li><p>Identify, evaluate, and finalize subcontractors for electrical and MEP installations.</p></li><li><p>Review project drawings, technical specifications, and BOQ to determine procurement requirements.</p></li><li><p>Obtain quotations from suppliers and subcontractors and prepare detailed comparative statements.</p></li><li><p>Conduct technical and commercial evaluations for procurement decision-making.</p></li><li><p>Negotiate prices, delivery schedules, and payment terms to achieve project cost optimization.</p></li><li><p>Issue purchase orders and subcontract agreements as per project requirements.</p></li><li><p>Coordinate with vendors for material approvals, delivery tracking, and dispatch documentation.</p></li><li><p>Monitor procurement schedules and ensure materials are delivered as per project timelines.</p></li><li><p>Maintain vendor database and conduct vendor evaluation and development for strategic procurement.</p></li><li><p>Handle import/export documentation and logistics coordination when required.</p></li><li><p>Work closely with project teams, estimation, and engineering departments to align procurement with project execution.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Bachelor’s Degree in Electrical Engineering</strong>.</p></li><li><p>Minimum <strong>8–15 years of experience</strong> in procurement within <strong>MEP contracting companies</strong>.</p></li><li><p>Proven experience in procurement of electrical systems, ELV, switchgear, gensets, lighting control systems, and other MEP-related materials.</p></li><li><p>Strong experience in finalizing subcontractors for MEP installation works.</p></li><li><p>Good understanding of MEP systems, technical specifications, and project execution requirements.</p><br></li><li><p><strong><u>KEY SKILLS AND COMPETENCIES:</u></strong></p><ul><li><p>Strong knowledge of <strong>MEP Procurement Processes</strong></p></li><li><p>Procurement Planning & Forecasting</p></li><li><p>Vendor & Material Management</p></li><li><p>Subcontractor Finalization & Management</p></li><li><p>Technical & Commercial Evaluation</p></li><li><p>Comparative Statement Preparation</p></li><li><p>Purchase Order & Contract Finalization</p></li><li><p>Quotation Analysis & Negotiation</p></li><li><p>Cost Control & Budget Optimization</p></li><li><p>Vendor Development & Relationship Management</p></li><li><p>Import/Export Documentation Knowledge</p></li><li><p>ERP / Procurement Software Knowledge</p></li><li><p>Proficiency in <strong>Microsoft Office (Excel, Word, Outlook)</strong></p></li><li><p>Strong Communication & Coordination Skills</p></li><li><p>Effective Follow-up & Delivery Management</p></li></ul></li></ul><br><p><strong><u>PREFERRED EXPERIENCE:</u></strong></p><ul><li><p> Experience working on <strong>commercial, residential, industrial, and infrastructure MEP projects</strong>.</p></li><li><p>Strong network of suppliers and subcontractors in the UAE MEP market.</p></li><li><p>Familiarity with local authority regulations and compliance requirements.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Provide Level 1 and Level 2 production support for the Newgen application, ensuring high availability and adherence to SLA commitments.</p></li><li><p>Analyze new requirements in Newgen, conduct impact analysis, prepare technical solution approach, estimation, and delivery schedule.</p></li><li><p>Conduct development / customization and configurations in Newgen for meeting new business requirements.</p></li><li><p>Prepare documentation/manuals/user training for the development & customization in Newgen.</p></li><li><p>Conduct quality assurance on the development & customizations before releasing for user testing, along with test report and evidence.</p></li><li><p>Provide UAT support for fixes and resolution of issues during the testing phase.</p></li><li><p>Prepare and build Newgen releases, artifacts for deployment on UAT & production.</p></li><li><p>Maintenance of customized Newgen source code in a version control system maintained at client premises.</p></li><li><p>Trouble shoot and provide fixes in production for defects related to local customization.</p></li><li><p>DMS and iBPS configuration, Workflows and document lifecycle management .</p></li><li><p>Investigate, troubleshoot, and resolve production incidents, perform root cause analysis, and implement permanent solutions.</p></li><li><p>Manage regular support incidents, service requests, problem tickets, and user queries.</p></li><li><p>Analyze business requirements and implement application change requests in coordination with business and technology teams.</p></li><li><p>Participate in application enhancement projects, upgrades, releases, and production deployments.</p></li><li><p>Support end-to-end trade lifecycle processes within the Newgen iBPS platform.</p></li><li><p>Work closely with account services , complains, AML and vendor teams.</p></li><li><p>Monitor application health, interfaces, and system performance, ensuring smooth daily operations.</p></li><li><p>Troubleshoot issues related to interfaces, APIs, messaging, scheduled jobs, and database performance.</p></li><li><p>Prepare technical documentation, support procedures, knowledge articles, and operational runbooks.</p></li><li><p>Ensure compliance with IT governance, security standards, audit requirements, and change management processes.</p></li><li><p>Participate in on-call support and production maintenance activities when required.</p></li><li><p>Involve in the DR activity and move the application from DR to production smoothly.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Required Qualifications</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</p></li><li><p>8–10 years of experience in Banking IT, with significant hands-on experience supporting the Newgen platform.</p></li><li><p>Strong experience in production support, incident management, change management, and project implementation.</p></li><li><p>Experience supporting mission-critical banking applications in production environments.</p></li><li><p>Excellent analytical, troubleshooting, communication, and stakeholder management skills.</p></li></ul><p>Technical Skills</p><ul><li><p>Strong expertise in the Newgen product architecture and technical components.</p></li><li><p>In-depth knowledge of Newgen modules, iBPS,Omnidocs,Omniscan,Omniprocess,O2MS,BAM, Process Design and Reports.</p></li><li><p>Good understanding of Newgen customization, interfaces, and integration architecture.</p></li><li><p>Strong SQL skills with Oracle and/or Microsoft SQL Server.</p></li><li><p>Experience working in Unix/Linux environments with shell scripting.</p></li><li><p>Working knowledge of Java for troubleshooting and support activities.</p></li><li><p>Experience supporting APIs, middleware, messaging systems, and file-based integrations.</p></li><li><p>Familiarity with application monitoring, scheduling, and performance tuning.</p></li><li><p>Experience using ITSM tools such as ServiceNow, Jira, or similar.</p></li></ul><p>Preferred Experience</p><ul><li><p>Experience working with banks or financial institutions in the GCC region.</p></li><li><p>Hands-on experience with Newgen implementation, migration, upgrade, or transformation projects.</p></li><li><p>Good understanding of banking regulations and operational practices within the GCC.</p></li><li><p>Newgen certification or relevant banking technology certifications are desirable.</p></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nair Systems is currently looking for Assistant Manager – Financial Control – ICFR IT Controls Testing for our UAE operations with the following terms & conditions.</p><p>Job Purpose:</p><p>To support the Finance Division in maintaining and enhancing the Bank’s Internal Control over Financial Reporting (ICFR) framework through the independent testing and evaluation of General IT Controls (GITCs), IT Application Controls (ITACs), Interface Controls, and Information Produced by the Entity (IPE). The role is responsible for assessing control effectiveness, identifying control deficiencies, supporting remediation activities, and collaborating with Finance, IT, and audit stakeholders to ensure the integrity, reliability, and compliance of systems and processes supporting financial reporting.</p><p>Requirements / Work Experience/ Qualification Specification:</p><ul><li><p>Bachelor’s degree in information systems, Information Technology, Accounting, Finance, Computer Science, or a related field.</p></li><li><p>Professional certification such as CISA, CIA, CPA, CA, ACCA, CRISC, CISSP, or equivalent preferred.</p></li><li><p>4–7 years of experience in IT Audit, ICFR/SOX Compliance, IT Risk, Internal Audit, or Risk Advisory, preferably within banking or financial services.</p></li><li><p>Hands-on experience in GITC, ITAC, Interface Controls, and IPE testing.</p></li><li><p>Knowledge of ICFR, COSO, and COBIT frameworks.</p></li><li><p>Experience with core banking systems, ERP platforms (e.g., Finacle, SAP, Oracle), and financial reporting applications.</p></li><li><p>Understanding of system interfaces, database concepts, and automated business processes.</p></li><li><p>Experience supporting internal/external audits and regulatory reviews.</p></li><li><p>Proficiency in Microsoft Excel and data analysis techniques.</p></li><li><p>Strong analytical, communication, documentation, stakeholder management, and problem-solving skills, with the ability to work independently and meet deadlines.</p></li></ul><p>Main Responsibilities and Accountabilities:</p><p>ICFR IT Control Testing:</p><ul><li><p>Perform testing of the design and operating effectiveness of IT controls supporting financial reporting.</p></li><li><p>Document process walkthroughs, risk and control assessments, testing workpapers, and conclusions.</p></li><li><p>Identify control deficiencies, assess their impact, and track remediation activities.</p></li><li><p>Ensure testing is performed in line with ICFR methodology and audit requirements.</p></li></ul><p>GITC (General IT Controls):</p><ul><li><p>Test key IT controls including User Access Management, privileged access, segregation of duties, change management, and IT operations controls.</p></li><li><p>Validate the completeness and accuracy of Information Produced by the Entity (IPE).</p></li><li><p>Coordinate with IT and business stakeholders to obtain and assess supporting evidence.</p></li></ul><p>IT Application Controls (ITAC):</p><ul><li><p>Test automated controls, system configurations, workflows, calculations, and validations impacting financial reporting.</p></li><li><p>Assess the reliability of system functionality and key reports used in financial processes.</p></li><li><p>Validate the completeness, accuracy, and integrity of system-generated information relied upon for control execution.</p></li></ul><p>Interface Testing & Data Integrity:</p><ul><li><p>Evaluate interfaces between systems supporting financial reporting.</p></li><li><p>Verify the completeness, accuracy, and timeliness of data transfers through reconciliations and exception analysis.</p></li><li><p>Assess interface monitoring, error handling, logging, and exception management controls.</p></li><li><p>Escalate interface failures, data integrity issues, and control exceptions.</p></li></ul><p>Audit Coordination & Reporting:</p><ul><li><p>Support internal and external audits by providing testing documentation, evidence, and management responses.</p></li><li><p>Monitor and report on control deficiencies, audit findings, and remediation plans.</p></li><li><p>Prepare testing summaries, status reports, and management updates on IT control effectiveness.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>banking domain experience is mandatory</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary</p><p>We are seeking a proactive and detail-oriented Accountant cum Admin to join our real estate operations team in Sharjah. The ideal candidate will be responsible for managing day-to-day accounting activities, rent collection, tenant coordination, administrative functions, and supporting the Property Manager in the smooth operation of the company's real estate portfolio. The role requires strong communication, organizational, and accounting skills, along with the ability to coordinate effectively with tenants, maintenance teams, and external service providers.<br></p><p>Key Responsibilities<br></p><p>Accounting & Finance</p><ul><li><p>Maintain accurate accounting records and financial transactions.</p></li><li><p>Record rental income, expenses, receipts, and payments in the accounting system.</p></li><li><p>Prepare monthly bank reconciliations and monitor cash flow.</p></li><li><p>Manage Accounts Receivable (AR) and Accounts Payable (AP).</p></li><li><p>Follow up on outstanding rent payments and issue reminders to tenants.</p></li><li><p>Prepare invoices, receipts, payment vouchers, and journal entries.</p></li><li><p>Assist in monthly, quarterly, and annual financial reporting.</p></li><li><p>Coordinate with auditors and provide required documentation during audits.</p></li><li><p>Maintain tenant security deposit records and related reconciliations.</p></li><li><p>Ensure compliance with company policies and UAE accounting regulations.<br></p></li></ul><p>Property Management Support<br></p><ul><li><p>Monitor tenancy contracts, renewals, expiries, and lease documentation.</p></li><li><p>Coordinate rent collections, post-dated cheques, and payment schedules.</p></li><li><p>Maintain tenant records and update property management databases.</p></li><li><p>Assist the Property Manager in managing daily property operations.</p></li><li><p>Support occupancy tracking and leasing administration activities.</p></li><li><p>Prepare reports related to occupancy, collections, and tenant status.<br></p></li></ul><p>Tenant Relations & Coordination<br></p><ul><li><p>Serve as the primary point of contact for tenant inquiries and concerns.</p></li><li><p>Coordinate tenant move-ins, move-outs, and contract renewals.</p></li><li><p>Handle tenant complaints professionally and ensure timely resolution.</p></li><li><p>Follow up with tenants regarding maintenance requests and service issues.</p></li><li><p>Maintain positive tenant relationships to enhance tenant satisfaction and retention.<br></p></li></ul><p>Maintenance & MEP Coordination<br></p><ul><li><p>Coordinate with MEP, maintenance, and facility management teams regarding tenant complaints and maintenance requests.</p></li><li><p>Track maintenance work orders and ensure timely completion.</p></li><li><p>Follow up on repairs, preventive maintenance schedules, and vendor services.</p></li><li><p>Liaise with contractors, suppliers, and service providers as required.</p></li><li><p>Ensure maintenance records and service reports are properly documented.<br></p></li></ul><p>Administration<br></p><ul><li><p>Manage office administration and document control.</p></li><li><p>Maintain tenancy files, contracts, licenses, and company records.</p></li><li><p>Draft correspondence, notices, tenant communications, and reports.</p></li><li><p>Coordinate with government authorities, utility providers, and external stakeholders when required.</p></li><li><p>Handle filing, record keeping, and general administrative duties.</p></li><li><p>Support HR and management with administrative tasks as assigned.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications & Requirements<br></p><ul><li><p>Bachelor's Degree in Accounting, Finance, Business Administration, or related field.</p></li><li><p>Minimum 3–5 years of experience in accounting and administration, preferably in the UAE real estate sector.</p></li><li><p>Strong knowledge of accounting principles and financial reporting.</p></li><li><p>Experience in rent collection, tenancy management, and property administration.</p></li><li><p>Proficiency in Microsoft Office (Excel, Word, Outlook) and accounting software.</p></li><li><p>Knowledge of UAE real estate practices and tenancy regulations is an advantage.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong organizational and problem-solving abilities.</p></li><li><p>Ability to manage multiple tasks and meet deadlines.<br></p></li></ul><p>Key Competencies</p><ul><li><p>Accounting & Financial Management</p></li><li><p>Tenant Relationship Management</p></li><li><p>Property Administration</p></li><li><p>Rent Collection & Receivables Management</p></li><li><p>Maintenance Coordination</p></li><li><p>Communication & Negotiation Skills</p></li><li><p>Attention to Detail</p></li><li><p>Time Management & Organization</p></li><li><p>Teamwork and Professionalism</p></li></ul><p></p></section>
<p>The Quality Manager is responsible for establishing, leading, and continuously improving the Quality Assurance and Quality Control functions across the manufacturing operation. This role ensures that all products meet defined quality standards, customer specifications, and regulatory requirements while driving a culture of continuous improvement, waste reduction, and operational excellence.
The ideal candidate brings deep expertise in fabrics, stitching processes, and end-to-end garment/curtain manufacturing, combined with strong analytical and problem-solving capabilities.
Reports to: Head of Operations
Responsibilities:
1. Quality Management & Compliance
• Develop, implement, and maintain the Quality Management System aligned with ISO:9001 standards & customer specific regulations
• Ensure compliance with internal quality benchmarks and customer specifications
• Lead internal and external audits, ensuring corrective actions are effectively implemented
• Establish and monitor quality KPIs (defect rates, rework, returns, etc.)
2. Quality Assurance (QA) & Quality Control (QC)
• Define and implement QA/QC processes across all production stages (cutting, stitching, finishing, packing)
• Introducing in-line and end-line inspection standards to minimize defects
• Ensure fabric inspection protocols are robust and adhered to
• Standardize quality checkpoints for made-to-measure products
3. Fabric & Stitching Expertise
• Lead fabric quality evaluation (shrinkage, colour fastness, defects, durability)
• Ensure correct handling and usage of various fabric types (blackout, sheer, lined, etc.)
• Define stitching standards (seam strength, stitch density, finishing quality)
• Work closely with production teams to resolve technical quality issues
4. Root Cause Analysis & Continuous Improvement
• Lead RCCA (Root Cause & Corrective Action) processes for defects, complaints, and non-conformances
• Implement structured problem-solving tools (5 Why, Fishbone, Pareto analysis)
• Drive permanent corrective actions to prevent recurrence
• Analyses defect trends and implement preventive measures – to be presented monthly to Operations Head
5. Lean Manufacturing & 5S
• Drive Lean Manufacturing initiatives to reduce waste, improve flow, and enhance efficiency
• Implement and sustain 5S practices across production areas
• Identify and eliminate non-value-added activities
• Collaborate with operations to improve lead times and productivity
6. Team Leadership & Training
• Lead and develop the QA/QC team across departments
• Conduct regular training on quality standards, stitching techniques, and defect prevention
• Build a strong quality culture across the organization
• Ensure accountability at all levels for product quality
7. Customer Quality & Feedback Management
• Handle customer complaints and quality-related feedback
• Ensure timely investigation, RCA, and corrective actions
• Work closely with sales and operations to align quality expectations
• Drive reduction in returns and customer claims</p><p>Minimum Educational Qualifications:
• Bachelor’s degree in Textile Engineering, Industrial Engineering, or related field
• Certification in Lean / Six Sigma (Green Belt or above preferred)
• ISO 9001 Lead Auditor certification (advantageous)
Minimum Previous Experience:
• 5–10+ years of experience in quality management within garment, textile, or curtain manufacturing
• Proven experience in made-to-measure or customized production environments (highly preferred)
Other Skills:
Strong knowledge of:
• Fabric types, behaviour, and quality standards
• Stitching techniques and garment construction
• QA/QC systems and inspection methods
Hands-on experience with:
• RCCA methodologies
• Lean Manufacturing & 5S
• ISO 9001 Quality Management Systems
Soft Skills
• Strong analytical and problem-solving skills
• High attention to detail
• Leadership and team management capability
• Ability to work in a fast-paced, high-variation production environment
• Strong communication and cross-functional collaboration skills
• Strong Microsoft office experience
• Data analysis using ERP systems
Key Performance Indicators (KPIs)
• Reduction in defect rate (%)
• Reduction in rework and scrap
• Customer complaint rate
• First-pass yield (FPY)
• Audit compliance scores
• On-time corrective action closure</p>