Microsoft Dynamics Jobs in UAE

<p>Role: MS Dynamics 365 CRM Application Specialist. </p><p>Location Abu Dhabi, UAE | Onsite </p><p>Duration: 6-Month Contract | Extendable. </p><p>Experience: 7+ Years </p><p>Notice Period: Immediate joiners / early availability preferred.</p><br><br><ul><li><p>7+ years of functional experience in Microsoft Dynamics CRM/D365, with strong Sales module expertise. </p></li><li><p>Experience in manufacturing, preferably complex B2B/project-based environments. </p></li><li><p>Strong understanding of Dynamics CRM architecture, including on-premises deployments. </p></li><li><p>Ability to understand business processes and translate requirements into functional/technical specifications. </p></li><li><p>Strong experience in requirements gathering, solution design, functional specifications, SIT/UAT and project delivery. </p></li><li><p>Excellent stakeholder management, working with business users, senior stakeholders, developers and implementation partners. </p></li><li><p>Strong communication, presentation and workshop facilitation skills. </p></li><li><p>Experience in active implementation/transformation projects, managing multiple priorities and changing requirements. </p></li><li><p>Understanding of CRM integrations with SAP/ERP and other enterprise applications is an advantage. Experience with Dataverse, workflows/automation, security, integrations and CRM customizations is desirable. </p></li><li><p>Hands-on, proactive and comfortable working in a fast-paced project environment. </p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>We are looking for an experienced MS Dynamics 365 CRM Application Specialist with strong functional expertise in Microsoft Dynamics 365 CRM, particularly the Sales module.</p><br>

<p>Job Summary: We are looking for an experienced MS Dynamics Functional Tester with strong expertise in Microsoft Dynamics 365 CRM testing. The role involves validating business processes, workflows, integrations, and ensuring high-quality delivery through functional, regression, and UAT testing. Key Responsibilities: • Analyze business requirements and prepare test plans, test cases, and traceability documents. • Perform functional, integration, regression, and end-to-end testing for MS Dynamics 365 CRM. • Test CRM modules including Sales, Marketing, and Customer Service. • Validate workflows, data integrity, integrations, security roles, and reports. • Identify, document, and track defects using Jira, Azure DevOps, or similar tools. • Support UAT activities and collaborate with business and technical teams.</p><p>• Minimum 10 years of experience in Functional Testing. • Hands-on experience with Microsoft Dynamics 365 CRM Functional Testing. • Strong understanding of CRM business processes across Sales, Marketing, and Customer Service. • Experience preparing test plans, test cases, and test documentation. • Experience with integration and API testing using Postman or similar tools. • Knowledge of regression, functional, integration, and UAT testing. • Experience using Jira, Azure DevOps, HP ALM, Zephyr, or similar defect management tools. • Ability to write basic SQL queries for data validation. • Experience working in Agile/Scrum environments. • Excellent analytical, problem-solving, communication, and stakeholder management skills. Preferred Skills: • Knowledge of Selenium or other test automation tools. • Experience with Microsoft Dynamics CRM implementations and upgrades. • Strong understanding of business workflows and end-user experience. • Ability to work effectively with business users, developers, QA teams, and product owners.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced MS Dynamics Techno-Functional Consultant to drive the optimization, enhancement, and adoption of our Microsoft Dynamics CRM platform. This role serves as the key interface between business stakeholders, technology teams, and external vendors, ensuring that CRM capabilities are fully leveraged to improve customer experience, operational efficiency, and business performance.</p><br><br> <p>The successful candidate will combine strong functional knowledge of Microsoft Dynamics with business process expertise, data analytics, and automation capabilities to identify and deliver continuous improvement initiatives. The role will focus on CRM enhancements, workflow automation, reporting transformation, stakeholder engagement, and supporting the delivery of innovative customer service solutions.</p><br><br> Key Responsibilities CRM Strategy &amp; Optimization <ul> <li>Drive continuous improvement and optimization of the Microsoft Dynamics CRM platform. </li><li>Identify and implement automation opportunities to improve operational efficiency and customer experience. </li><li>Analyze CRM usage, customer interaction data, and business processes to recommend enhancements and best practices. </li><li>Ensure maximum adoption and utilization of CRM capabilities across business functions. </li></ul> Stakeholder &amp; Vendor Management <ul> <li>Act as the primary liaison between business users, technology teams, Microsoft, and third-party development partners. </li><li>Collaborate with stakeholders to understand business needs and translate them into effective CRM solutions. </li><li>Coordinate system enhancements, integrations, and feature improvements with internal and external teams. </li><li>Provide functional expertise and guidance on CRM capabilities and best practices. </li></ul> Business Process Improvement <ul> <li>Evaluate existing processes and recommend technology-driven improvements that enhance effectiveness and reduce manual effort. </li><li>Ensure digital solutions align with operational requirements while delivering measurable business value. </li><li>Support process standardization, workflow optimization, and continuous improvement initiatives. </li></ul> Reporting &amp; Analytics <ul> <li>Design, develop, and automate operational, management, and stakeholder reports within the CRM environment. </li><li>Leverage business intelligence and analytics to identify trends, monitor performance, and drive informed decision-making. </li><li>Ensure reporting accuracy, consistency, and accessibility across business functions. </li><li>Translate complex data into actionable insights for key stakeholders. </li></ul> Agile Delivery &amp; Solution Implementation <ul> <li>Represent business requirements during sprint planning, backlog refinement, sprint reviews, and project delivery activities. </li><li>Collaborate with development teams to define solution requirements and support successful implementation. </li><li>Participate in testing, user acceptance activities, deployment planning, and go-live support. </li><li>Contribute to roadmap planning and prioritization of CRM enhancement initiatives. </li></ul> Innovation &amp; Future Capability Development <ul> <li>Monitor industry trends, emerging technologies, and CRM innovations to identify opportunities for future improvements. </li><li>Evaluate and recommend new capabilities that enhance customer engagement and operational performance. </li><li>Support strategic technology initiatives and digital transformation programs. </li></ul> Qualifications <ul> <li>High School Diploma required; Bachelor's Degree in Business, Information Technology, Computer Science, or related field preferred. </li><li>Microsoft Dynamics certifications are advantageous. </li></ul> Experience <ul> <li>Minimum 5 years of professional experience. </li><li>At least 3 years of customer service experience within aviation, hospitality, customer experience, or similar service-focused industries. </li><li>Minimum 2 years of experience working as a Microsoft Dynamics Administrator, Functional Consultant, Techno-Functional Consultant, or CRM Specialist. </li><li>Hands-on experience with Microsoft Dynamics 365 CRM and related technologies. </li><li>Experience working within Agile delivery environments. </li><li>Strong background in reporting, analytics, and business intelligence. </li></ul> Skills &amp; Competencies <ul> <li>Strong Microsoft Dynamics 365 functional and techno-functional expertise. </li><li>Knowledge of CRM configuration, workflows, automation, and process optimization. </li><li>Advanced reporting and data analytics capabilities. </li><li>Excellent stakeholder management and communication skills. </li><li>Ability to translate business requirements into effective CRM solutions. </li><li>Strong problem-solving and analytical skills. </li><li>Experience working with cross-functional teams, vendors, and technology partners. </li><li>Understanding of customer service operations and customer experience best practices. </li><li>Ability to manage multiple initiatives in a fast-paced environment. </li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br>Role Overview:<br>Seeking a detail-oriented and experienced Accountant with a strong background in Accounts Receivable, ERP system implementation and usage, and hands-on experience in cash handling and advanced Excel reporting. The ideal candidate must have prior experience working in the logistics or supply chain industry and possess sound business acumen to support operational and financial decision-making.<br>Key Responsibilities:<br><ul><li>Manage end-to-end AR process (invoicing, collections, reconciliation)</li><li>Maintain financial records and collect outstanding payments</li><li>Resolve billing discrepancies with internal teams</li><li>Support ERP implementation and optimization</li><li>Prepare financial and operational reports using Excel</li><li>Handle cash and petty cash reconciliation</li><li>Analyze financial data for business insights</li><li>Support management in financial decision-making</li><li>Ensure compliance with policies, tax, and audit requirements</li></ul><br>Required Qualifications/Experiences:<br><ul><li>Bachelor's Degree in accounts, supply chain (Master's preferred)</li><li>Mandatory experience in Logistics, Freight, or Supply Chain industry</li><li>ERP systems (SAP, Oracle, Microsoft Dynamics, etc.)</li><li>Advanced Microsoft Excel (Pivot Tables, VLOOKUP, Reporting)</li><li>Financial analysis and reporting</li></ul><br>Additional Skills:<br><ul><li>Business acumen</li><li>Analytical and problem-solving skills</li><li>Strong written and verbal communication</li><li>Cash handling and reconciliation experience</li></ul><br>Key Functional Areas:<br>Accounts Receivable (AR), Financial Reporting, ERP Systems, Cash Handling<br><strong>Requirements</strong><br>Only applicants that apply via this link (not the APPLY NOW button) will be considered for further review and selection.<br>If you experience any technical issues with Superset or have any related queries, please feel free to reach out to us at careers@mdx.ac.ae<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Senior Application Support Engineer - MS Dynamics CRM Requirements &amp; Key Responsibilities <p>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.</p><br> <ul> <li>Professional certifications in Microsoft Azure, AWS (Amazon Web Services), Sitecore Next.js, Microsoft Dynamics 365 (D365) CRM, and Software AG are highly preferred.</li> <li>Strong expertise in database management, application architecture, troubleshooting, root cause analysis, and performance optimization.</li> <li>Hands-on experience with scripting languages, automation tools, and system integration technologies.</li> <li>Provide expert-level application support by performing advanced troubleshooting, identifying root causes, and implementing effective resolutions for complex technical issues.</li> <li>Collaborate closely with cross-functional teams, including Infrastructure, Development, Security, and Business stakeholders, to deliver impactful and sustainable solutions.</li> <li>Drive continuous improvement initiatives to optimize application support processes, enhance system performance, and ensure high levels of service availability.</li> <li>Ensure system stability, reliability, and minimal downtime for end-users while maintaining compliance with organizational standards and best practices.</li> </ul> Experience <ul> <li>6–8 years of relevant experience within a Securities Exchange, Capital Markets environment, Stock Exchange, or a leading financial institution.</li> <li>Proven experience supporting and maintaining mission-critical applications in a highly regulated and fast-paced financial services environment.</li> <li>Demonstrated ability to manage production incidents, perform problem management, and deliver robust solutions that improve operational efficiency and user experience.</li> </ul><br> </div>

<ul><li><p><strong>System Upgrades and Coordination</strong></p><ul><li><p>Coordinate upgrade and data migration from legacy systems to modern ERP, ensuring quality and data integrity throughout migration process while managing data governance and security policies.</p></li><li><p>Collaborate with functional heads to understand business needs and translate them into functional requirements, documenting functional specifications and technical design documents, developing and customizing applications to meet business needs.</p></li><li><p>Ensure on-time, quality, and cost-effective delivery of all functional MS NAV/BC/D365 & Cloud projects and enhancement activities within the guidelines of the project methodology.</p></li></ul><p><strong>Process Improvement and Support</strong></p><ul><li><p>Identify opportunities to streamline business processes and improve system efficiencies, recommend and implement process changes to optimize functionalities in line with Al-Futtaim group and IKEA principal guidelines.</p></li><li><p>Provide ongoing support and troubleshooting for issues, administering SQL databases to ensure continuous performance tuning using Performance Monitor and other related monitoring/troubleshooting tools.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Expertise in Microsoft Dynamics 365 solution and/or NAV/Business Central implementation.</p></li><li><p>Proficient in SQL database administration and programming.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Capability in API integrations and testing, with a solid understanding of cloud operations.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Graduate in Computer Science, Information Technology, or similar discipline with 7+ years experience in business analysis, system design & development, and implementation of ERP within the retail industry.</p></li><li><p>Strong understanding of the Microsoft Dynamics 365 solution and/or NAV/Business Central, Azure DevOps or other CI/CD tools.</p></li><li><p>Experience with API integrations and testing, and desirable knowledge in payment gateway integration.</p></li><li><p>Sound knowledge of SQL DB administration and programming, along with basic cloud operations knowledge (AWS or Azure).</p></li></ul></li></ul>

<ul><li><p>We are looking for two Senior Microsoft Dynamics 365 CRM Developers to support a UAE-based client on multiple Dynamics 365 CRM initiatives.</p></li><li><p>The selected candidates will work onsite as part of the client's delivery team and will be responsible for Dynamics 365 CRM development and customization, integrations, BAU/application support, data migration, and supporting AI-related initiatives.</p></li><li><p>The ideal candidates should have strong hands-on experience with Microsoft Dynamics 365 CE/CRM, C#/.NET, Power Platform, Dataverse, Azure services, integrations, and data migration.</p></li><li><p>Arabic and English fluency is mandatory.</p></li></ul><p>Key Responsibilities</p><ol><li><p>Dynamics 365 CRM Development</p></li></ol><p>Develop, customize and maintain Microsoft Dynamics 365 CE/CRM solutions.</p><p>Configure and customize entities, forms, business rules and workflows.</p><p>Develop and maintain plugins using C#/.NET.</p><p>Develop workflows and automation using Dynamics 365 and Power Automate.</p><p>Participate in the complete software development lifecycle.</p><p>Troubleshoot and resolve technical issues and defects.</p><p>Support UAT, deployment, go-live and post-go-live/hypercare activities.</p><p>Integration & Azure</p><p>Develop and maintain integrations between Dynamics 365 CRM and external systems.</p><p>Work with REST/OData APIs and SOAP web services.</p><p>Integrate Dynamics 365 with Azure services, including:</p><p>Azure Functions</p><p>Azure Logic Apps</p><p>Azure API Management (APIM)</p><p>Azure App Services</p><p>Support hybrid on-premises and cloud integration scenarios.</p><p>Microsoft Power Platform</p><ul><li><p>Work with:</p></li></ul><p>Power Apps</p><p>Power Automate</p><p>Power BI</p><p>Microsoft Dataverse</p><p>Develop and maintain workflows and business process automation.</p><p>Support integration of Power Platform capabilities with Dynamics 365.</p><p>Data Migration</p><p>Support migration of data from legacy systems to Dynamics 365.</p><p>Perform data validation, transformation and troubleshooting.</p><p>Support data migration activities across Dynamics 365 environments.</p><p>BAU & Application Support</p><p>Provide day-to-day application support for the Dynamics 365 CRM platform.</p><p>Diagnose and resolve incidents and production issues.</p><p>Handle minor enhancements and change requests.</p><p>Support environment and configuration activities.</p><p>Perform data corrections where required.</p><p>Support performance monitoring and troubleshooting.</p><p>Coordinate with IT operations and infrastructure teams for issue resolution.</p><p>AI Integration</p><p>Support the delivery of AI use cases integrated with the Dynamics 365 CRM platform.</p><p>Support integration of AI/ML-enabled services such as Microsoft Copilot Studio, Azure AI/Cognitive Services, or equivalent platforms.</p><p>Support data preparation and pipeline-related activities.</p><p>Participate in testing and validation of AI-driven features within the CRM environment.</p><p>DevOps</p><p>Use Azure DevOps for source control, CI/CD and work-item tracking.</p><p>Follow established development, deployment and change-management processes.</p><p>Maintain development documentation and ensure adherence to project standards.</p><p>Mandatory Requirements</p><ul><li><p>Minimum 6-7years of hands-on experience in Microsoft Dynamics 365 CE/CRM development and solutioning.</p></li><li><p>Strong hands-on experience in Dynamics 365 customization and configuration.</p></li><li><p>Strong experience with:</p></li></ul><p>C#</p><p>.NET</p><p>Plugins</p><p>Workflows</p><p>Business Rules</p><p>Forms</p><p>Entities</p><p>Strong working knowledge of:</p><p>Power Apps</p><p>Power Automate</p><p>Power BI</p><p>Microsoft Dataverse</p><ul><li><p>Experience with REST/OData APIs and SOAP web services.</p></li><li><p>Experience working with Azure services such as:</p></li></ul><p>Azure Functions</p><p>Logic Apps</p><p>API Management (APIM)</p><p>App Services</p><ul><li><p>Experience with data migration between legacy systems and Dynamics 365.</p></li><li><p>Experience with Azure DevOps, CI/CD and source control.</p></li><li><p>Strong troubleshooting and problem-solving capabilities.</p></li><li><p>Ability to work independently in a client-facing onsite environment.</p></li><li><p>Fluent in both Arabic and English – Mandatory.</p></li><li><p>Willingness and availability to work full-time onsite in the UAE.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>The following will be considered a strong advantage:</p><ol><li><p>Previous experience working on government/public-sector CRM or case-management implementations.</p></li><li><p>UAE or GCC project experience.</p></li><li><p>Experience with large-scale enterprise CRM implementations.</p></li><li><p>Experience with SQL Server.</p></li><li><p>Experience with SSRS/SSIS.</p></li><li><p>Experience with SharePoint.</p></li><li><p>Experience with Microsoft Copilot Studio, Azure AI or Cognitive Services.</p></li><li><p>Relevant Microsoft Dynamics 365 certifications, including MB-210, MB-220, MB-400, MB-600, MB-700 or equivalent.</p></li><li><p>Candidate Profile</p></li><li><p>We are looking for strong hands-on Dynamics 365 developers, rather than purely functional consultants.</p></li><li><p>The ideal candidate should be capable of independently handling Dynamics 365 development, customization, integrations, troubleshooting and application support while working closely with project managers, solution architects and business/technical stakeholders.</p></li><li><p>Candidates with government, public-sector, UAE/GCC or large enterprise CRM experience will be strongly preferred.</p></li></ol>

<ul><li>Achieve assigned revenue, margin, and pipeline targets for Microsoft Dynamics 365 and Microsoft Business Applications.</li><li>Manage the complete sales cycle from prospecting to deal closure.</li><li>Maintain accurate sales forecasts and CRM updates.</li><li>Develop new business opportunities within enterprise and government sectors.</li><li>Lead consultative sales engagements for Microsoft Dynamics 365 (ERP & CRM), Power Platform, Azure, and AI/Copilot solutions.</li><li>Build strong relationships with CXOs, IT leaders, and business decision-makers.</li><li>Drive account growth through cross-selling and upselling.</li><li>Understand customer business challenges and position Microsoft solutions accordingly.</li><li>Conduct customer presentations, workshops, and solution demonstrations with Presales teams.</li><li>Collaborate with Delivery, Presales, and Microsoft Partner teams to develop winning proposals and ensure successful project handover.</li><li>Identify market trends, competitor activities, and new business opportunities.</li><li>Support Microsoft co-sell initiatives, partner engagement, and marketing events.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven track record selling ERP/CRM solutions to enterprise and government customers.</li><li>Strong knowledge of Microsoft Dynamics 365, Power Platform, Azure, Microsoft 365, and AI/Copilot.</li><li>Excellent consultative selling, negotiation, presentation, and stakeholder management skills.</li><li>Experience with RFPs, solution proposals, and CRM tools (Dynamics 365 Sales or Salesforce).</li><li>Microsoft Dynamics 365, Power Platform, or Azure certifications are an added advantage.</li><li>Preferred: Fluent in Arabic and English.</li></ul>

<ul><li><p>Handle day-to-day <strong>ERP data entry and transactions</strong> for the Joinery division.</p></li><li><p>Enter and update <strong>sales orders, purchase orders, material requests, stock movements, production orders, and delivery details</strong> in the ERP system.</p></li><li><p>Maintain accurate records of <strong>raw materials, hardware, finished goods, and production-related data</strong>.</p></li><li><p>Coordinate with <strong>Production, Stores, Procurement, Projects, and Accounts</strong> to ensure timely and accurate ERP entries.</p></li><li><p>Monitor and update <strong>material receipts, issues, transfers, and inventory balances</strong>.</p></li><li><p>Prepare ERP-based reports and assist with <strong>production and inventory tracking</strong>.</p></li><li><p>Verify documents and ensure all entries are accurate and properly supported.</p></li><li><p>Follow up on pending transactions and resolve data discrepancies with relevant departments.</p></li><li><p>Maintain proper documentation and ensure ERP records are updated on time.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>ERP/data entry experience</strong>, preferably in a <strong>joinery company</strong>.</p></li><li><p>Good understanding of <strong>ERP systems and inventory/production processes</strong>.</p></li><li><p>Experience with <strong>SAP, Oracle, Microsoft Dynamics, Odoo, or similar ERP systems</strong> is preferred.</p></li><li><p>Good knowledge of <strong>MS Excel</strong> and basic reporting.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Good coordination and communication skills.</p></li><li><p>Ability to work under deadlines and handle large volumes of data.</p></li><li><p>Knowledge of <strong>joinery materials, production processes, BOMs, and inventory</strong> will be an added advantage.</p></li><li><p><strong>UAE experience is preferred.</strong></p></li></ul>

<ul><li><p>We are seeking an experienced Enterprise Applications Developer to support, develop, and enhance enterprise ERP, CRM, and Microsoft Dynamics solutions that enable critical business operations across multiple business functions. The successful candidate will be responsible for developing application enhancements, customizing Microsoft Dynamics solutions, implementing system integrations, automating business processes, and providing ongoing support for enterprise business applications.</p><br><ul><li><p>Develop, customize, and maintain enterprise ERP, CRM, and Microsoft Dynamics applications.</p></li><li><p>Design and implement application enhancements based on business and operational requirements.</p></li><li><p>Customize Microsoft Dynamics modules, forms, workflows, business rules, dashboards, and reports.</p></li><li><p>Build and maintain integrations between Microsoft Dynamics, ERP systems, and other enterprise applications using APIs and web services.</p></li><li><p>Develop automation solutions using Microsoft Power Platform, including Power Apps and Power Automate.</p></li><li><p>Support enterprise applications across Finance, Procurement, Human Resources, Customer Relationship Management, Vendor Management, and Corporate Services.</p></li><li><p>Develop and maintain custom modules, interfaces, and data integrations.</p></li><li><p>Perform application troubleshooting, performance tuning, bug fixes, and issue resolution.</p></li><li><p>Support system upgrades, deployments, testing, and release management activities.</p></li><li><p>Prepare technical specifications, system documentation, and deployment procedures.</p></li><li><p>Collaborate with business stakeholders to translate functional requirements into technical solutions.</p></li><li><p>Ensure solutions comply with security, governance, and enterprise architecture standards.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</p></li><li><p>Minimum 5 years of experience developing enterprise ERP, CRM, and Microsoft Dynamics solutions.</p></li><li><p>Hands-on experience with Microsoft Dynamics 365 (CRM and/or Finance & Operations) and enterprise application development.</p></li><li><p>Strong knowledge of C#, .NET, JavaScript, SQL Server, REST APIs, and web services.</p></li><li><p>Experience with Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse.</p></li><li><p>Experience integrating Microsoft Dynamics with ERP and other enterprise systems.</p></li><li><p>Familiarity with Azure services, Azure DevOps, and enterprise integration technologies is an advantage.</p></li><li><p>Strong analytical, troubleshooting, and problem-solving skills.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Experience within the banking, financial services, fintech, or other highly regulated industries is preferred</p></li></ul></li></ul>

<ul><li>Achieve assigned revenue, margin, and pipeline targets for Microsoft Dynamics 365 and Microsoft Business Applications.</li><li>Manage the complete sales cycle from prospecting to deal closure.</li><li>Maintain accurate sales forecasts and CRM updates.</li><li>Develop new business opportunities within enterprise and government sectors.</li><li>Lead consultative sales engagements for Microsoft Dynamics 365 (ERP & CRM), Power Platform, Azure, and AI/Copilot solutions.</li><li>Build strong relationships with CXOs, IT leaders, and business decision-makers.</li><li>Drive account growth through cross-selling and upselling.</li><li>Understand customer business challenges and position Microsoft solutions accordingly.</li><li>Conduct customer presentations, workshops, and solution demonstrations with Presales teams.</li><li>Collaborate with Delivery, Presales, and Microsoft Partner teams to develop winning proposals and ensure successful project handover.</li><li>Identify market trends, competitor activities, and new business opportunities.</li><li>Support Microsoft co-sell initiatives, partner engagement, and marketing events.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven track record selling ERP/CRM solutions to enterprise and government customers.</li><li>Strong knowledge of Microsoft Dynamics 365, Power Platform, Azure, Microsoft 365, and AI/Copilot.</li><li>Excellent consultative selling, negotiation, presentation, and stakeholder management skills.</li><li>Experience with RFPs, solution proposals, and CRM tools (Dynamics 365 Sales or Salesforce).</li><li>Microsoft Dynamics 365, Power Platform, or Azure certifications are an added advantage.</li><li>Preferred: Fluent in Arabic and English.</li></ul>

<p><strong>Senior Dynamics 365 CRM Developer</strong></p><p><strong>Abu Dhabi</strong></p><p><br></p><p><strong>CRM Developer – Dynamics 365 / Power Platform</strong></p><ul><li><strong>Experience:</strong> 10+ years overall; 5+ years relevant CRM/Dynamics experience; 3+ years in advanced Power Platform development.</li><li><strong>Core Technologies:</strong> Microsoft Dynamics 365, Power Platform, Dataverse.</li></ul><p><br></p><p><strong>Must Have:</strong></p><ul><li>Dynamics 365 / CRM development</li><li>Power Apps – <strong>Model-driven &amp; Canvas Apps</strong></li><li><strong>Dataverse</strong></li><li>Plugins and custom workflow development</li><li>Power Platform development and customization</li><li><strong>Certification:</strong> <strong>PL-400 Microsoft Power Platform Developer</strong> or equivalent.</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced Enterprise Applications Developer to support, develop, and enhance enterprise ERP, CRM, and Microsoft Dynamics solutions that enable critical business operations across multiple business functions. The successful candidate will be responsible for developing application enhancements, customizing Microsoft Dynamics solutions, implementing system integrations, automating business processes, and providing ongoing support for enterprise business applications.</p><p><br></p><ul><li>Develop, customize, and maintain enterprise ERP, CRM, and Microsoft Dynamics applications.</li><li>Design and implement application enhancements based on business and operational requirements.</li><li>Customize Microsoft Dynamics modules, forms, workflows, business rules, dashboards, and reports.</li><li>Build and maintain integrations between Microsoft Dynamics, ERP systems, and other enterprise applications using APIs and web services.</li><li>Develop automation solutions using Microsoft Power Platform, including Power Apps and Power Automate.</li><li>Support enterprise applications across Finance, Procurement, Human Resources, Customer Relationship Management, Vendor Management, and Corporate Services.</li><li>Develop and maintain custom modules, interfaces, and data integrations.</li><li>Perform application troubleshooting, performance tuning, bug fixes, and issue resolution.</li><li>Support system upgrades, deployments, testing, and release management activities.</li><li>Prepare technical specifications, system documentation, and deployment procedures.</li><li>Collaborate with business stakeholders to translate functional requirements into technical solutions.</li><li>Ensure solutions comply with security, governance, and enterprise architecture standards.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</li><li>Minimum 5 years of experience developing enterprise ERP, CRM, and Microsoft Dynamics solutions.</li><li>Hands-on experience with Microsoft Dynamics 365 (CRM and/or Finance &amp; Operations) and enterprise application development.</li><li>Strong knowledge of C#, .NET, JavaScript, SQL Server, REST APIs, and web services.</li><li>Experience with Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse.</li><li>Experience integrating Microsoft Dynamics with ERP and other enterprise systems.</li><li>Familiarity with Azure services, Azure DevOps, and enterprise integration technologies is an advantage.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li><li>Excellent communication and stakeholder management skills.</li><li>Experience within the banking, financial services, fintech, or other highly regulated industries is preferred</li></ul><p><br></p></div>

<p>Position Title: Project Manager – Interior Design, Fit Out & MEP Employment Type: Full Time Salary AED: up to 13,000 inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A market leading Real Estate agency in Dubai Job Description: • Support the SPRM in developing project scopes, execution plans, schedules, budgets, procurement strategies, and resource requirements. • Coordinate with Consultant and Contractor for the development and implementation of interior-design and fit-out packages. • Coordinate mechanical, electrical, plumbing, fire protection, life-safety, HVAC, ELV, lighting, and building-services requirements across assigned projects. • Review bills of quantities, cost estimates, technical specifications, material schedules, quotations, and contractor submissions.</p><p>Qualifications: • Minimum 5 years experience as PM for project management, interior design, fit-out, construction, refurbishment and or property development project delivery. • Bachelor’s degree in interior design, Architecture, Civil Engineering, Mechanical Engineering, Electrical Engineering, Building Services Engineering, or a closely related discipline to cover. • With PMP, PRINCE2, or an equivalent recognised project-management certification • Skilled in MS Office, MS Project, Auto CAD, Sketchup, Microsoft Dynamics, 3DSMAX</p>

We are hiring an experienced Microsoft Dynamics 365 CRM Technical Lead for a government digital transformation project in the UAE. This role is ideal for professionals with extensive experience in Microsoft Dynamics CRM On-Premise implementations, enterprise integrations, and CRM solution architecture.<br>Key Requirement:Minimum 12 years of Microsoft Dynamics CRM On-Prem Consultant/Implementation experience. Strong expertise in Microsoft Dynamics 365 CRM development, customization, and configuration. Extensive experience in CRM implementation projects, especially CRM On-Prem environments. Hands-on experience with Plugins, Java Script, . NET, data cleansing, data integration, data mapping, and managing data relationships. Experience integrating Dynamics 365 CRM with other enterprise systems. Good knowledge of Microsoft SQL Server. Strong troubleshooting and technical problem-solving skills. Previous experience working with UAE government entities. Fluent in both Arabic and English (mandatory).

<p>​Charterhouse are partnering with a well-established international logistics and support services provider operating across the maritime and industrial sectors globally. Our client delivers complex supply chain and mission-critical support solutions to government and commercial organisations across multiple regions and is currently looking to hire an experienced Business Analyst to join its team. </p><p><b>About the Role</b> </p><p>The Business Analyst plays a key role in supporting strategic decision-making by translating complex financial and operational data into meaningful business insights. The role is responsible for developing detailed cost models, financial forecasts, and profitability analyses to support commercial proposals and tender submissions. Working closely with cross-functional teams, the position ensures pricing assumptions, cost estimates, and financial models are accurate, commercially viable, and aligned with organizational objectives. The Business Analyst also performs scenario and sensitivity analyses to evaluate commercial risks and opportunities, enabling informed business decisions. </p><p> </p><p>In addition, the Business Analyst collaborates with Procurement, Operations, and commercial stakeholders to gather, validate, and standardize financial and operational data while supporting the preparation of management reports and business cases. The role is responsible for maintaining and enhancing pricing tools, financial models, and cost databases to improve accuracy and efficiency across the bid process. By monitoring performance metrics and contributing to the refinement of pricing methodologies and governance frameworks, the Business Analyst helps strengthen financial planning and commercial performance. </p><p> </p><p><b>About You</b> </p><p>The ideal candidate will hold a Bachelor's or Master's Degree in Finance, Accounting, Economics, Business Administration, Engineering, or a related discipline, with 3–5 years of experience in Supply Chain Finance, FP&amp;A, Business Controlling, or Supply Chain Analytics. Strong expertise in financial analysis, financial modeling, budgeting, forecasting, pricing, profitability analysis, and management reporting is essential, along with advanced Microsoft Excel skills. </p><p>The successful candidate will have experience using ERP systems such as SAP, Oracle, or Microsoft Dynamics, while knowledge of Power BI, Business Objects, or similar reporting tools is advantageous. Professional proficiency in English is required, with Big Four consulting experience and an ACCA qualification considered strong advantages. </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Senior Dynamics 365 / Dataverse &amp; Power Automate Developer will participate in the implementation of the Ministry's Digital Transformation Program by designing, developing, and maintaining business applications using Microsoft Dynamics 365, Dataverse, and Power Platform technologies.<br> The role will work closely with the implementation vendor throughout the project lifecycle to ensure successful solution delivery, knowledge transfer, and long-term ownership of the platform after project completion Key Responsibilities Design, develop, customize, and maintain business applications using Microsoft Dynamics 365 and Dataverse.<br> Develop automated business processes and workflows using Power Automate.<br> Configure and customize business processes, forms, dashboards, and security models.<br> Develop plugins, custom APIs, integrations, and reusable components.<br> Integrate the platform with internal and external enterprise systems.<br> Participate in solution design, code reviews, testing, deployment, and production support.<br> Produce technical documentation and ensure effective knowledge transfer from the implementation vendor.<br> Troubleshoot and resolve application issues while ensuring system performance, security, and reliability.<br> Support continuous improvement and enhancement of the Digital Transformation platform.<br> Private Health Insurance Pension Plan Training &amp; Development Performance Bonus Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.<br> Minimum 5 years of software development experience.<br> Minimum 3 years of hands-on experience with Microsoft Dynamics 365, Dataverse, and Power Platform.<br> Required Technical Skills Microsoft Dynamics 365 Customer Engagement Microsoft Dataverse Power Apps Power Automate C# .<br>NET Core / ASP.<br>NET Core JavaScript / TypeScript REST APIs SQL Server Azure DevOps Git Application Lifecycle Management (ALM)</span> </div>

???? Hiring: QA Automation Engineer – Dynamics CRM | Airline Booking Domain???? Location: Abu Dhabi, UAE???? Work Mode: 5 Days Onsite???? Budget: Up to AED 13,000/month⏳ Notice Period: Immediate to 30 Days???? Valid Passport Mandatory<br>We are looking for a QA Automation Engineer with strong hands-on experience in Microsoft Dynamics CRM testing, Automation Testing, and Airline Booking/Reservation systems.<br>Mandatory Skills✅ 5+ years of QA/Testing experience✅ Strong hands-on Automation Testing experience✅ Strong Microsoft Dynamics CRM testing experience✅ Airline domain experience is mandatory✅ Hands-on testing of Airline Booking / Reservation / PNR workflows✅ End-to-end and integration testing experience<br><br>Airline Booking Experience Should Include• Flight search & availability• PNR / reservation creation• Passenger details & fare selection• Payment & ticketing• Manage My Booking• Flight change / cancellation / refund• CRM integration with airline reservation and downstream systems<br>⚠️ Please apply only if you have hands-on experience in all three areas: Automation Testing + Dynamics CRM + Airline Booking Domain.<br>Candidates without relevant automation testing or airline booking experience will not be considered.<br>???? Interested candidates can share their updated CV along with:Total Experience | Automation Testing Experience | Dynamics CRM Experience | Airline Booking Experience | Current Location | Notice Period/LWD | Current & Expected Salary | Passport Status<br>#Hiring #QAAutomation #Automation Testing #Dynamics CRM #Microsoft Dynamics CRM #CRMTesting #Airline Domain #Airline Testing #PNR #Booking System #Integration Testing #APITesting #Abu Dhabi Jobs #UAEJobs #Immediate Joiners

Role Summary<br><br>We are seeking a QA Engineer to help ensure the quality of our enterprise digital solutions across manual and automated testing, with a focus on the Microsoft technology stack. The role covers test planning, execution, and defect management throughout the delivery lifecycle, working closely with architects, developers, and business analysts to ensure releases meet functional and non-functional requirements.<br><br>Requirements<br><br>Key Responsibilities<br><br> Contribute to and maintain test plans and test cases for assigned projects Perform manual functional, integration, regression, and UAT-support testing across web and mobile platforms Test solutions built on Power Apps (canvas and model-driven), Dynamics 365, and Power Platform components Validate integrations and workflows built with Azure Logic Apps, Power Automate, and related Azure services Design, build, and maintain automated test suites (UI, API, and regression) and integrate them into CI/CD pipelines Review requirements and user stories to derive clear, traceable acceptance criteria and test coverage Log, track, and manage defects to closure, ensuring accurate prioritization and root-cause reporting Conduct API testing, data validation, and cross-browser/cross-device testing Report quality metrics and release readiness to project stakeholders<br><br>Required Qualifications<br><br> Bachelor's degree in Computer Science, Engineering, or a related field 3+ years of QA experience, including hands-on manual and automation testing Hands-on experience testing Microsoft technologies, including Power Apps, Dynamics 365, Azure Logic Apps, Power Automate, and Share Point Proficiency with automation frameworks (e.g., Selenium, Playwright, Cypress, or similar) Experience in API testing (e.g., Postman, REST Assured) and SQL for data validation Familiarity with CI/CD tools (e.g., Azure Dev Ops, Jenkins) and version control (Git) Solid understanding of the SDLC/STLC and Agile delivery methodologies Strong analytical, documentation, and communication skills<br><br>Benefits<br><br>Preferred Qualifications<br><br> ISTQB certification (Foundation or Advanced) Experience with Dataverse, Power BI, and the broader Azure ecosystem Experience with performance and security testing Exposure to government or large-scale digital transformation program

<strong>Job Description<br><br></strong>Role Overview<br><br>We are looking for an experienced Microsoft Dynamics 365 Finance &amp; Operations (F&amp;O) Techno-Functional Consultant to work closely with CFOs, Finance Directors, Financial Controllers, and business stakeholders at a real estate organization.<br><br>The role combines <strong><strong>CFO-level business process consulting, finance transformation, Dynamics 365 F&amp;O functional expertise, and technical solution delivery</strong></strong>.<br><br>The successful candidate will assess existing finance and ERP processes, identify gaps and inefficiencies, recommend best practices, design optimized workflows, and translate business requirements into scalable Dynamics 365 F&amp;O solutions.<br><br>The candidate will also work hands-on with configuration, solution design, integrations, reporting, customizations, testing, and implementation, coordinating with technical teams wherever required.<br><br>This is a consulting-oriented role for someone who can understand the business problem first and determine how Dynamics F&amp;O can solve it, rather than simply implementing predefined requirements.<br><br>Key Responsibilities<br><br><ul><li> CFO Advisory &amp; Finance Process Assessment</li><li>Work directly with the CFO, Finance Director, Financial Controller, and finance teams to understand business objectives, existing processes, pain points, and operational challenges.</li><li>Conduct finance process assessments and workshops covering Record-to-Report (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C), budgeting, forecasting, treasury, and financial reporting.</li><li>Identify gaps in existing ERP workflows, manual processes, spreadsheet dependencies, internal controls, and financial reporting.</li><li>Assess the effectiveness of the current Dynamics 365 F&amp;O environment and identify opportunities for optimization.</li><li>Develop current-state and future-state process maps, gap assessment reports, and actionable improvement roadmaps.</li><li>Recommend process standardization, automation, stronger financial controls, and improved visibility for finance leadership.</li><li>Translate CFO and business priorities into practical ERP transformation initiatives, with clear business benefits and implementation priorities.</li><li> Real Estate Finance &amp; Business Process Consulting</li><li>Understand real estate business models, including property development, property management, leasing, rental income, service charges, project accounting, and property-related operating expenses.</li><li>Assess finance processes across multiple legal entities, subsidiaries, properties, projects, and cost centres.</li><li>Support financial management for property acquisition, development expenditure, capitalisation, fixed assets, construction-in-progress, and project cost tracking.</li><li>Review budgeting and forecasting processes for property-level profitability, development projects, rental income, operating expenses, and cash flow.</li><li>Evaluate tenant billing, rent receivables, collections, vendor payments, service charges, and related financial controls, identifying where F&amp;O should integrate with specialist property management systems.</li><li>Support intercompany accounting, consolidation, financial reporting, and management reporting across multiple entities.</li><li>Recommend improvements in financial visibility, project profitability, cost allocation, and period-end closing.</li><li> Dynamics 365 F&amp;O Functional Solution Design</li><li>Lead requirement gathering and functional discovery workshops with finance, procurement, project management, and other business teams.</li><li>Assess existing Dynamics 365 F&amp;O configurations against business requirements and Microsoft best practices.</li><li>Design and configure relevant F&amp;O modules, including:</li><li></li><ul><li>General Ledger and Financial Dimensions</li><li>Accounts Payable and Accounts Receivable</li><li>Cash and Bank Management</li><li>Fixed Assets</li><li>Budgeting and Financial Reporting</li><li>Project Management and Accounting</li><li>Procurement and Sourcing</li><li>Tax configuration and financial controls</li></ul><li>Design workflows, approval hierarchies, chart of accounts, financial dimensions, posting profiles, and reporting structures.</li><li>Prepare functional specifications, solution design documents, business requirement documents, and configuration documentation.</li><li>Identify opportunities to use standard product capabilities before recommending custom development.</li><li>Support integrations with property management platforms, banking systems, reporting tools, and other enterprise applications.</li><li> Technical Analysis &amp; Implementation</li><li>Analyse technical requirements and translate functional needs into technical solution specifications.</li><li>Work with developers on X++, extensions, customizations, integrations, data entities, APIs, and Electronic Reporting where applicable.</li><li>Understand the Dynamics 365 F&amp;O technical architecture, development lifecycle, environment management, and deployment processes.</li><li>Assess existing customizations and identify opportunities to simplify the application, reduce technical debt, and improve system performance.</li><li>Support data migration, data validation, system integration testing, user acceptance testing, and production deployment.</li><li>Troubleshoot functional and technical issues and coordinate resolution with Microsoft partners, developers, and internal IT teams.</li><li>Ensure that solutions are scalable, maintainable, secure, and aligned with Microsofts recommended implementation practices.</li><li> Finance Automation, Reporting &amp; Optimization</li><li>Identify opportunities to automate recurring finance activities, reconciliations, journal processing, invoice workflows, and period-end close activities.</li><li>Improve financial reporting through management reports, financial statements, dashboards, and analytical outputs.</li><li>Work with Power BI and other reporting solutions to improve visibility into property-level financial performance, cash flow, budgets, and profitability.</li><li>Identify manual spreadsheet-based activities that can be standardized or automated through F&amp;O, integrations, or complementary data and automation tools.</li><li>Establish measurable outcomes for process improvements, including reduced manual effort, faster closing cycles, better data quality, and stronger financial controls.</li><li> Implementation, Stakeholder Management &amp; Delivery</li><li>Own assigned workstreams from discovery and solution design through configuration, implementation, testing, deployment, and post-go-live support.</li><li>Coordinate with CFO stakeholders, finance users, project managers, developers, and external implementation partners.</li><li>Prepare project plans, functional deliverables, risk logs, issue trackers, and progress updates.</li><li>Conduct user training, process walkthroughs, and knowledge-transfer sessions.</li><li>Challenge requirements where appropriate and recommend simpler, more cost-effective alternatives.</li><li>Ensure that implemented solutions address the original business problem and deliver measurable business value.<br></li></ul><strong>Required Skills &amp; Experience<br><br></strong><ul><li>6–10 years of experience in Microsoft Dynamics AX / Dynamics 365 Finance &amp; Operations consulting, implementation, or optimization.</li><li>Strong functional understanding of core finance processes, including R2R, P2P, O2C, fixed assets, budgeting, cash management, and financial reporting.</li><li>Demonstrated experience in Dynamics 365 F&amp;O configuration, functional solution design, gap analysis, and implementation.</li><li>Working knowledge of Dynamics 365 F&amp;O technical concepts, including X++, extensions, data entities, integrations, APIs, and customizations.</li><li>Ability to engage confidently with CFOs, Finance Directors, Financial Controllers, and senior business stakeholders.</li><li>Experience conducting workshops, documenting business requirements, challenging existing processes, and recommending improved solutions.</li><li>Understanding of financial dimensions, chart of accounts, posting profiles, workflows, and multi-entity accounting.</li><li>Experience with Power BI, financial reporting, data migration, and ERP integrations.</li><li>Strong analytical, problem-solving, communication, documentation, and stakeholder-management skills.</li><li>Ability to work independently, manage competing priorities, and deliver in a client-facing consulting environment.<br><br></li></ul><strong>Preferred Experience<br><br></strong><ul><li>Experience with real estate developers, property management groups, real estate investment businesses, or construction and development organizations.</li><li>Exposure to property accounting, project accounting, rental income, tenant receivables, service charges, capital expenditure, and property-level reporting.</li><li>Experience optimizing an existing Dynamics 365 F&amp;O environment rather than exclusively participating in new implementations.</li><li>Microsoft Dynamics 365 Finance certification or relevant Microsoft credentials.</li><li>Exposure to UAE VAT, corporate tax considerations, multi-currency accounting, and regional financial reporting requirements.</li><li>Familiarity with Power Platform, Power Automate, data analytics, and finance automation solutions.<br><br></li></ul>Key Success Measures<br><br><strong>The Successful Candidate Will Be Evaluated On<br><br></strong><ul><li>Quality and depth of CFO-level discovery and finance process assessments.</li><li>Identification of business gaps and practical optimization opportunities.</li><li>Quality of future-state process design and Dynamics F&amp;O solution recommendations.</li><li>Successful delivery of functional configuration, technical workstreams, integrations, and testing.</li><li>Reduction in manual processes, reconciliation effort, and reporting turnaround time.</li><li>Improvements in financial controls, data quality, visibility, and period-end close efficiency.</li><li>Stakeholder satisfaction, adoption, and measurable realization of business benefits.<br><br></li></ul>Ideal Candidate Profile<br><br>We are looking for a consultant who combines the mindset of a finance transformation advisor with the execution capabilities of a Dynamics 365 F&amp;O consultant.<br><br>The ideal candidate can sit with a CFO, understand how the finance function operates, identify gaps in processes and systems, recommend a better operating model, design the appropriate F&amp;O solution, and work with technical teams to implement it successfully.<br><br><strong><strong>The emphasis is on business problem-solving, finance process optimization, and hands-on Dynamics 365 F&amp;O delivery—not just ERP configuration or support.<br><br></strong></strong>Job Details<br><br>Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Ras Al Khaimah Company Website: http://www.syscort.com Job Function: Information Technology (IT) Company Industry/<br><br>Sector: IT Services and IT Consulting<br><br>What We Offer<br><br><strong>About The Company<br><br></strong>Searching, interviewing and hiring are all part of the professional life. 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