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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a Sr. Solutions Manager to join the MENA Brand Innovation Lab team. In this role, you will be responsible for shaping and delivering custom advertising solutions for some of the region's largest and most innovative brands.<br>You will work closely with Sales, Account Management, Creative, Ad Tech, and Product teams to translate advertiser objectives into scalable, customer-focused programs. You will own the end-to-end campaign lifecycle from BIL's end- from opportunity qualification and solution development through execution, measurement, and post-campaign insights. You will also play a key role in scaling BIL's presence across MENA by building repeatable frameworks, identifying market opportunities, and strengthening relationships with advertisers and agency partners.<br>The ideal candidate is a strategic problem solver with a strong understanding of the digital advertising landscape, excellent program management skills, and the ability to influence cross-functional teams without direct authority. You are comfortable navigating ambiguity, managing multiple priorities, and driving complex initiatives from concept to launch across multiple markets. <br>Key job responsibilities<br>1. Own the end-to-end custom solutions lifecycle for MENA advertisers, from opportunity qualification and solution development through execution and post-campaign reporting<br>2. Partner with Sales and Account Management teams to identify, shape, and drive custom opportunities that deliver incremental revenue<br>3. Develop insight-driven advertising solutions leveraging Amazon's products, assets, and capabilities to address advertiser objectives<br>4. Drive cross-functional teams across Creative, Ad Tech, Product, and Operations to deliver high-quality programs at scale<br>5. Build scalable frameworks, playbooks, and best practices that strengthen Brand Innovation Lab's impact across the MENA region<br>6. Analyze campaign performance, surface actionable insights, and serve as a trusted strategic partner to advertisers, agencies, and internal stakeholders<br>About the team<br>Amazon Ads' Brand Innovation Lab (BIL) is a global creative team that develops custom advertising solutions for brands. We combine Amazon's unique first-party insights, owned channels, and emerging technology to create breakthrough campaigns that go beyond standard ad products. The MENA BIL team partners with advertisers across the region to design and deliver bespoke, full-funnel experiences - from custom landing pages and shoppable experiences to integrated campaigns across the Amazon canvas for domestic and cross-border campaigns. <br>- 7+ years of digital advertising and client facing roles with a focus on data analysis experience<br>- Experience with annual brand and media planning<br>- Experience working with cross-functional teams across business development, marketing, operations, product development, legal, etc.<br>- Experience analyzing data and best practices to assess performance drivers<br>- MBA<br>- Excellent communication and presentation skills (written and verbal)<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

About Us:Maritime Mercantile International (MMI) is a leading distributor and retailer of premium wines, spirits, champagne, beer, and non- alcoholic beverages. Headquartered in Dubai, we operate across three continents with a vision to delight every customer through our passion for quality and service. From award-winning concepts like Le Clos Fine Wines & Luxury Spirits to innovative e-commerce platforms and loyalty programs such as MMI Cheers Club, we’re passionate about delivering exceptional experiences at every touchpoint. As proud subsidiaries of the Emirates Group, MMI & ELR share one mission: to bring more to life. Guided by our HERO values: Honesty, Excellence, Respect, and Opportunity, we create memorable moments for our customers, our people, and the communities we serve.<br>Job Purpose:As a Key Account Manager, you will play a critical role in growing market share and driving revenue by developing and implementing business strategies for On-Trade sales, managing key accounts, and building customer relationships.<br>Key Responsibilities:Drive revenue and profit targets within assigned territory by fostering strong relationships with key customers. Implement MMI’s On Trade strategic initiatives, ensuring key brand distribution, volume, and activation targets are consistently achieved. Utilize and update the CRM system to maximize business opportunities and meet pre-agreed account objectives and KPIs. Collaborate with category managers across spirits, wine, and beer teams to ensure timely implementation of activations and promotions.<br>Required Qualifications and Experience:2-3 years of alcoholic beverages selling experience, including Beer, Wine Spirits and champagne, and 3 years in Key Account Management. Demonstrated analytical thinking with a proven track record in strategic planning and strong commercial acumen. WSET Level 2 or an equivalent globally recognized level of training in wines and spirits. Proficiency in English with excellent communication skills. A valid driving license.<br>Preferred Skill and Experience:In-depth knowledge and understanding of wines and spirits, essential for maximizing MMI’s share in key outlets and product lists.<br>What we offer:Join a team of experienced professionals who are experts in the industry. We want to create memories and provide an exceptional experience to every customer on every visit. That's why we're passionate about offering a wide variety of delicious and high-quality products. We’re committed to sustainable practices, reducing our environmental impact, and giving back to the communities that we operate in. We're committed to putting our people first by creating a positive and supportive work environment where everyone feels valued and respected.<br>How to apply:Click on the 'Apply' button to join our team.

<ul><li><p>Partners with the leadership team to understand and execute the organizations’ human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.</p></li><li><p>Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodation, investigating allegations of wrongdoing, and terminations.</p></li><li><p>Developing and implementing HR strategies and initiatives aligned with the overall business strategy</p></li><li><p>Develop, formulate and update the HR Manual based on periodic shifts in business dynamics.</p></li><li><p>Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.</p></li><li><p>Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.</p></li><li><p>Creates learning and development programs and initiatives that provide internal development opportunities for employees.</p></li><li><p>Recruits, interviews, hires, and trains new staff in the department.</p></li><li><p>Oversees the daily workflow of the department.</p></li><li><p>Provides constructive and timely performance evaluations.</p></li><li><p>Handles discipline and termination of employees in accordance with company policy.</p></li><li><p>Oversees employee disciplinary meetings, terminations, and investigations.</p></li><li><p>Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.</p></li><li><p>Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.</p></li><li><p>Performs other duties as assigned.</p></li><li><p>Bridge management and employee relations by addressing demands, grievances or other issues</p></li><li><p>Develop and monitor overall HR strategies, systems, tactics and procedures across the organization</p></li><li><p>Nurture a positive working environment</p></li><li><p>Oversee and manage a performance appraisal system that drives high performance</p></li><li><p>Maintain pay plan and benefits program</p></li><li><p>Report on management and providing decision support through HR metrics</p></li><li><p>Ensure legal compliance throughout human resource management</p></li><li><p>Oversee and handle all administrative aspects of the company.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven working experience as HR Manager</p></li><li><p>People oriented and results driven</p></li><li><p>Demonstrable experience with Human Resources metrics</p></li><li><p>Knowledge of HR systems and databases</p></li><li><p>Ability to act impartially with integrity, professionalism, and maintain confidentiality.</p></li><li><p>Excellent active listening, negotiation and presentation skills</p></li><li><p>Competence to build and effectively manage interpersonal relationships at all levels of the company</p></li><li><p>In-depth knowledge of labor law and HR best practices</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Excellent interpersonal, negotiation, and conflict resolution skills.</p></li><li><p>Excellent organizational skills and attention to detail.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Ability to prioritize tasks and to delegate them when appropriate.</p></li></ul>

<p>About the Role</p><p>We are seeking a highly skilled and strategic leader to join our team as a Development Manager. In this role, you will be responsible for overseeing the full lifecycle of software development projects, ensuring that our technical initiatives align with business goals. You will bridge the gap between high-level project vision and technical execution, fostering a culture of excellence, innovation, and collaboration within our development teams.</p><p>Key Responsibilities</p><ul><li>Lead and mentor a cross-functional team of developers, providing technical guidance and performance feedback.</li><li>Manage the end-to-end development process, from conceptualization and architecture design to deployment and maintenance.</li><li>Collaborate with stakeholders to define project scopes, set realistic timelines, and manage resource allocation effectively.</li><li>Ensure the implementation of best practices in software development, including code reviews, CI/CD pipelines, and rigorous testing protocols.</li><li>Monitor project progress, identify potential bottlenecks, and implement proactive solutions to keep deliverables on schedule.</li><li>Maintain a deep understanding of current industry trends to drive continuous improvement in our technical stack and development methodology.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor’s degree in Computer Science, Software Engineering, or a related field.</li><li>Proven track record of 3 to 5 years in software development roles, with at least 1-2 years in a leadership or management capacity.</li><li>Strong technical background with the ability to participate in architectural discussions and technical decision-making.</li><li>Demonstrated experience in agile project management methodologies.</li><li>Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders.</li></ul><p>Required Skills</p><ul><li>Proficiency in modern programming languages and framework ecosystems relevant to our business needs.</li><li>Strong understanding of cloud infrastructure, database management, and scalable system architecture.</li><li>Exceptional problem-solving abilities and a strategic mindset.</li><li>Ability to thrive in a fast-paced environment while maintaining high standards of software quality.</li><li>Fluency in English is essential; additional language proficiency is a plus.</li></ul><p>Benefits and Perks</p><ul><li>Competitive compensation package commensurate with experience and market standards in the UAE.</li><li>Flexible working environment designed to support professional and personal work-life balance.</li><li>Opportunities for professional development, including access to industry conferences and training certifications.</li><li>Exposure to diverse, high-impact projects within a growing organization in the heart of Dubai.</li><li>Collaborative team environment that values innovation and individual contributions.</li></ul>

At Qashio, we're transforming how businesses manage spending and finance operations. As a Business Development Manager, you'll play a key role in driving our growth by identifying new business opportunities, building your own sales pipeline, and introducing prospective customers to Qashio's solutions.<br>This role is ideal for someone with 3+ years of B2B Saa S sales experience who enjoys outbound prospecting, engaging decision-makers, and managing opportunities through the sales cycle. You'll be a confident communicator with strong business acumen and a consultative approach to helping customers solve operational challenges.<br>Key Responsibilities Build and manage your own sales pipeline through outbound prospecting, networking, referrals, and other lead generation activities. Identify, qualify, and engage prospective customers across target industries. Conduct discovery conversations to understand customer pain points, business objectives, and operational challenges. Deliver compelling product demonstrations and tailored presentations. Develop strong relationships with prospects and guide them through the sales process from outreach to closing. Maintain accurate records of all sales activities, opportunities, and customer interactions within the CRM. Consistently achieve and exceed monthly and quarterly sales targets and KPIs. Collaborate with Marketing, Customer Success, and Product teams to ensure an exceptional customer experience. Stay informed about market trends, competitor offerings, and industry developments.<br>Requirements3+ years of experience in B2B sales, preferably within Saa S, Fin Tech, or high-growth technology. Proven ability to generate your own pipeline through outbound prospecting and business development activities. Experience managing a full sales cycle, from prospecting and qualification through demonstrations and closing. Excellent communication, presentation, and relationship-building skills. Professional, resilient, and self-motivated with a strong sense of ownership and accountability. A consultative sales approach with the ability to position value-based solutions. Comfortable working in a fast-paced startup environment with changing priorities. Experience using CRM platforms (such as Hub Spot or Salesforce).<br>What We're Looking For Someone ambitious, coachable, and eager to build a successful sales career. You'll thrive if you enjoy speaking with new people every day, are confident creating opportunities from scratch, and take pride in representing Qashio with professionalism and integrity.<br>This is an excellent opportunity to join a fast-growing Fin Tech where your contribution will have a direct impact on the company's success.

Job Location:<br><br>Anantara Mina Al Arab Ras Al Khaimah Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.<br><br>Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.<br><br>To be the main point of guest contact 24 hours. Monitor all night arrivals, ensuring all requests are carried out smoothly. Ensure all reservations are honoured, or dealt with as quickly and smoothly as possible. Deal with VIP room inspections/arrivals/departures. Ensure all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. Complete the night audit in line with the standards and procedures of the resort for night manager. Submit housekeeping and cleaning requests as required. Ensure all Team Members are up to date with current facts of the hotel products and services including room types, rates, relatives and facilities, food and beverage outlets, spa and health club.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Role Description As a Contract Manager, you will be responsible for managing the full contract lifecycle and ensuring that contractual obligations, commercial requirements, and business interests are effectively managed. You will work closely with legal, finance, procurement, project, operations, and other stakeholders to support effective contract administration and risk management. Your responsibilities will include reviewing, drafting, negotiating, and administering contracts, agreements, amendments, renewals, and related documentation. You will monitor contractual terms, deliverables, milestones, payment conditions, responsibilities, and compliance requirements to ensure that all parties meet their obligations. You will identify and assess contractual risks, potential disputes, scope changes, and commercial issues, providing practical recommendations and coordinating with relevant stakeholders to resolve them. You will maintain accurate contract records, track key dates and obligations, and ensure timely actions for renewals, variations, claims, and other contractual matters. You will also support contract negotiations and commercial discussions, ensuring that agreed terms are properly documented and implemented. You will contribute to improving contract management processes, templates, controls, and reporting while maintaining a clear understanding of business objectives and applicable legal and regulatory requirements. Qualifications Bachelor’s degree or equivalent qualification in Law, Business Administration, Contract Management, Procurement, Finance, or a related discipline. Strong understanding of contract principles, commercial terms, contract administration, and risk management. Ability to review and interpret contractual clauses, obligations, rights, liabilities, and commercial conditions. Strong negotiation, communication, stakeholder management, and conflict-resolution skills. Ability to identify contractual risks, gaps, inconsistencies, and potential areas of dispute. Strong attention to detail and ability to manage confidential and commercially sensitive information appropriately. Proficiency in Microsoft Office applications and contract management or document management systems. Ability to maintain accurate contract records, track deadlines, and monitor contractual obligations effectively. Strong analytical, organizational, problem-solving, and decision-making skills. Ability to work collaboratively with legal, procurement, finance, project, operations, and external stakeholders. Knowledge of applicable commercial, regulatory, and compliance requirements is an advantage. Strong commercial awareness with a practical and solutions-oriented approach to contract management. High level of integrity, professionalism, accountability, and commitment to protecting organizational interests.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>As a <strong>Virtual Relationship Manager</strong>, you will be responsible for managing and developing a portfolio of Business Banking customers by understanding their financial needs and connecting them with the right banking solutions. You will focus on relationship growth, customer retention, cross-selling of products and services, and maintaining high standards of regulatory compliance and customer experience.</span></span></p><br><p><span><span><strong>Job Responsibilities</strong></span></span></p><br><ul><li><span><span>Manage and enhance the assigned commercial portfolio, contributing to the team’s business and revenue objectives.</span></span></li><li><span><span>Build strong client relationships, understand customers’ financial needs, and recommend suitable banking solutions.</span></span></li><li><span><span>Support customer transactions, documentation collection, account maintenance, and migration of eligible mass-segment customers.</span></span></li><li><span><span>Conduct regular portfolio reviews, update KYC records, and ensure customer documents remain valid and current.</span></span></li><li><span><span>Identify potential portfolio risks and ensure compliance with applicable policies, UAE Central Bank requirements, and anti-money laundering regulations.</span></span></li><li><span><span>Proactively cross-sell asset, liability, trade services, treasury, cash management, investment, and other relevant banking solutions.&nbsp;</span></span></li></ul><p><span><span><strong>Job Skills &amp; Qualifications</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree in a relevant field.</span></span></li><li><span><span>Relevant experience in relationship management, business banking, or a similar role.</span></span></li><li><span><span>Good understanding of basic banking products and services, with strong relationship management skills.</span></span></li></ul><p><span><span><strong>What We Offer</strong></span></span></p><br><ul><li><span><span>Competitive salary and benefits package.</span></span></li><li><span><span>Strong emphasis on work-life balance and employee wellbeing.</span></span></li><li><span><span>World-class learning, development, and career growth opportunities.</span></span></li><li><span><span>Generous annual leave, private healthcare, and preferential banking facilities.</span></span></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management &amp; Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion &amp; commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition &amp; Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>THIS IS WHAT FUTURE FOCUS FEELS LIKE</strong></p><br><p><strong>STRATEGY AND DEVELOPMENT</strong></p><br><p><strong>Senior Manager – Service Design</strong></p><br><p>The strategy group maps out where we’re going, what that means, and what it looks like. Our research team analyses the industry so that we’re never playing catch-up. Design translates strategies into award winning products and experiences. In program management, it’s more about the delivery of our strategies into realized benefits. And our corporate planning team creates strategy so that we’re agile enough to respond in a fast-evolving industry</p><br><p><strong>What you’ll deliver</strong></p><br><p>•You'll evaluate enterprise‑wide challenges, operational changes, and strategic priorities to assess their long‑term impact on service delivery.</p><br><p>•You'll direct the discovery of customer needs and pain points through advanced research methodologies</p><br><p>•You'll lead strategic collaboration with internal and external stakeholders to design user‑centric, end‑to‑end workflows and operating models aligned with industry best practices.</p><br><p>•You'll oversee the development of high-impact project proposals that translate service design insights into persuasive, research-backed recommendations.</p><br><p>•You'll partner with the Head of Service Design to shape the evolution of data and information presentation strategies that support informed decision-making.</p><br><p><strong>What you bring</strong></p><br><p>•You should be educated to a Bachelor’s Degree in Service Design or related specialty, acquired 7 – 10 years of relevant experience in designing services and 10 – 12 years of overall experience</p><br><p>•You’ll have knowledge of areas of expertise within the broader service design environment, such as service design strategy, research, prototyping and implementation</p><br><p>•You’ll have extensive Adobe Creative Suite and other related design software experience</p><br><p>•You'll have strong abilities in the creation and visualization of journey maps, as well as service ideation, interaction, and specification.</p><br><p><strong>Life at Dubai Airports</strong></p><br><p>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the Role</b></p><p>Join Al-Futtaim Automotive and take the lead as an <b>Aftersales Manager – Toyota Al Ain</b>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><p>&nbsp;</p><p><b>What You Will Do</b></p><ul><li>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</li><li>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</li><li>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</li><li>Oversee branch P&amp;L, identify growth opportunities, and implement strategies to maximize performance</li><li>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</li><li>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</li><li>Ensure full compliance with brand standards, HSSE requirements, and operational policies</li><li>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be Successful</b></p><ul><li>Proven leadership experience within automotive aftersales or service operations</li><li>Strong commercial mindset with hands-on experience managing P&amp;L and delivering growth</li><li>Deep understanding of dealership aftersales processes and customer lifecycle</li><li>Data-driven approach with the ability to turn insights into actionable improvements</li><li>Exceptional stakeholder management and communication skills</li><li>Passion for developing people and leading high-performance teams</li><li>Experience driving change and continuous improvement initiatives</li><li>Strong systems proficiency (ERP/reporting tools)</li></ul><p>&nbsp;</p><p><b>About the Team</b></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><p>&nbsp;</p><p><b>What Equips You for the Role</b></p><ul><li>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</li><li>Minimum <b>10 years’ experience</b> within automotive dealerships</li><li>At least <b>5 years in a leadership role within aftersales/service operations</b></li><li>Demonstrated success in driving financial performance and enhancing customer experience</li><li>Strong coaching, leadership, and team development capabilities</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&amp;L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul><br><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&amp;L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>About the Team</strong></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose:</p><p>To ensure accurate, timely and compliant processing of warranty claims, maximizing warranty recovery while maintaining manufacturer's standards and supporting organizations profitability</p><p>Key Responsibilities:</p><ul><li><p>Review repair orders for warranty eligibility</p></li><li><p>Verify the accuracy and completeness of supporting warranty documents</p></li><li><p>Coordinate with manufacturer for the prior approval as and when required</p></li><li><p>Prepare the technical failure reports as per the OEM warranty format</p></li><li><p>Prepare, submit and monitor warranty claims through manufacturer’s warranty portal</p></li><li><p>Ensure the claims comply with OEM policy</p></li><li><p>Follow up on return/rejected warranty claims and resubmit with necessary corrective actions.</p></li><li><p>Maintain all warranty records for audit purposes.</p></li><li><p>Ensure proper storage of warranty failed parts with proper tags on it</p></li><li><p>Follow up payments/credit notes with manufacturer against the approved claims and keep all the financial records</p></li><li><p>Review Warranty WIP job cards frequently and coordinate with workshop team to clear it in timebound manner</p></li><li><p>Scrap the warranty parts as per the manufacturer guidelines</p></li><li><p>Prepare warranty reports and submit to warranty manager</p></li><li><p>Identify repeat /recuring complaints and report to manufacturer for corrective action.</p></li><li><p>Coordinate with workshop supervisor/Technical team</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum of 3 years of experience in warranty administration or a similar role, showcasing a proven track record of handling warranty claims effectively..</p></li><li><p>Experience in the automotive or electronics industries, providing relevant insights into specific warranty challenges and requirements.</p></li></ul><p></p></section>

<p>JOB PURPOSE:</p><ul><li><p>Set up and improve product quality characteristics, develop and provide safe operating practices and define measurement techniques to ensure that casting operations is able to produce value added products at the required quality, meeting customer’s specification.</p></li><li><p>Set up and improve product quality characteristics, establish cross-departmental procedures (e.g., for bus bar, mill scrap), oversee recycled metal evaluation, and expand metallurgical services to support operational demands and increased customer-driven technical requirements.</p></li><li><p>Contribute toward developing various alloys, products and processes to enhance the productivity while maintaining the lowest possible manufacturing costs without compromising the best quality target.</p></li></ul><p><strong>&nbsp;</strong></p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; KEY ACCOUNTABILITIES:</p><p><strong>Safety:</strong></p><ul><li><p>Ensure that subordinates are trained and developed to carry out their required duties in a competent manner and ensure that people working in his team follows safety rules and practices.</p></li></ul><br><p><strong>Quality:</strong></p><ul><li><p>Direct the activities of a multi- cultured workforce efficiently and effectively to ensure Cast house produces a range of products and alloys to meet customer expectations.</p></li></ul><br><ul><li><p>Initiates or participates in process/product optimisation drives to contribute toward continuous improvement in product quality and process efficiency</p></li></ul><br><ul><li><p>Ensures that established product quality criteria related to metal cleanliness assessments of liquid metal, metallography studies of cast products are effectively utilized</p></li></ul><br><br><br><ul><li><p>Establishes and validates TDS (Technical Data Sheets) across departments including Potroom Services (e.g., SRSS rotors), Reduction (e.g., TiB₂ granules), and external recycled scrap evaluation.</p></li><li><p>Oversees full metallographic analysis of recycled/secondary aluminium products and implementation of scrap-based process protocols in coordination with cast house operations.</p></li><li><p>Ensures procedures are developed for handling non-casthouse scrap sources (e.g., dig out, mill scrap, bus bars) to maintain quality consistency.</p></li><li><p>Leads metal cleanliness monitoring plans aligned with client requirements and process capability reporting.</p></li><li><p>Approves or rejects all consumables only after full metallurgical evaluation.</p></li><li><p>Manages technical interface with growing customer base through audits, visits, and resolution of customer complaints.</p></li><li><p>Ensure that the necessary practices and procedures, in place and applied in the Casthouse, are in compliance with ISO9001, ISO14001, IATF 16949 ,ISO 45001, VDA 6.3 & 6.5</p></li><li><p>Develops and enforces metallurgical quality sessions for all shifts and levels to maintain high awareness across the workforce.</p></li></ul><br><p><strong>Budgets/Costs:</strong></p><ul><li><p>Select /recommend metallurgical equipment to provide the necessary services required for technical development in the casting process to meet the technological as well as market requirements.</p></li><li><p>Controls budgets and seeks to minimize costs where appropriate</p></li><li><p>Explore potential for savings in controllable cost to achieve management actions without impacting the final product quality</p></li></ul><br><p><strong>Operations:</strong></p><ul><li><p>Control the activities of metallographic & metal cleanliness assessment & develop necessary procedures to provide complete metallographic services for metal quality assessments, process control and customer’s complaints investigation.</p></li><li><p>Establishes cross-functional task forces to investigate recurring operational issues and implement systemic solutions across departments.</p></li><li><p>Assist, implement and maintain a systematic evaluation of the alloying materials to continuously improve product quality and process efficiency.</p></li><li><p>Assist area senior manager in developing specification for refractory materials and other process materials & ensure that these materials are systematically evaluated and MSDS (Material safety Data sheet) are checked to avoid adverse effects on processes and products.</p></li><li><p>Coordinates technical support to internal departments (ATA, Potroom, Power, Technology) to align with evolving product and scrap integration demands.</p></li><li><p>Manages audits of consumables suppliers and integrates assessments into procurement qualification processes.</p></li><li><p>Leads metallurgy team’s readiness and procedure setup for the recycling plant process/products including sampling and evaluation framework.</p></li><li><p>Assist Area Director in the investigation of customer complaints/queries and technical support for both EGA and non-EGA metal.</p></li><li><p>Participate in process/product optimisation drive to contribute in continuous improvement in product quality and process efficiency.</p></li><li><p>Conducts internal and external quality audits to ensure that all processes and products are well aligned with ISO 19001 and IATF19469 requirements.</p></li><li><p>Review & check the metallurgical equipment’s operating practices and calibrations validity to ensure that equipment’s calibrations are up to date, equipment’s are operated according to operating practices to sustain ISO/IEC 17025 latest revision accreditation.</p></li><li><p>Manage R&D projects to run in-house or with external institutions while exploring new ideas and techniques to make sure that EGA always possess competitive edge in market to provide high quality products to its customers.</p></li><li><p>Ensure that customer’s technical visits, process and product audits are effectively facilitated.</p></li><li><p>Establish APQP, PPAP, FMEA and control plans/documents as per IATF16949 automotive standard and ensure a systematic approach for the validation & revalidation, root cause & failure analysis and corrective & preventive measures for all processes, products and customer complaints to fulfil IATF16949 automotive requirements.</p></li><li><p>Ensure Lean principles are followed at all times to reduce waste and improve productivity&nbsp;</p></li><li><p>Attend various seminars and conferences with suppliers, users and customers. Provide technical supports/assistances in guidance of Director- metallurgy Services.</p></li><li><p>Monitor the training & development of all metallurgical staff to maintain high standards of operational performance and improve technical competence</p></li><li><p>Oversees supplier development programs, working closely with vendors to improve quality, reliability, and innovation in alloying and consumable materials.</p></li><li><p>Designs and monitors competency assessment programs for metallurgical staff to ensure continuous professional development and training compliance.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>&nbsp;&nbsp; Authority/ Decision making:</p><br><ul><li><p>Liaise with the management regarding any threat to the process, quality of the products or significant threat to safety or environment.</p></li><li><p>Prepare an action plan and recommend the casting/ homogenisation practices for the new alloys & products.</p></li><li><p>Based on the Metallurgical knowledge and evaluation results decision is made on releasing /holding/reject the products</p></li><li><p>Assist Area &nbsp;Director in the investigation of customer complaints and root cause analysis.</p></li><li><p>Authorizes casting practices and alloy developments tailored for highly sensitive alloys and large profiles to meet stringent customer requirements.</p></li><li><p>Leads evaluation and integration of consumables and process materials before implementation, ensuring compliance with EGA quality standards.</p></li><li><p>Guides responses to a significantly increased number of technical queries due to Technical Marketing involvement and customer expansion.</p></li><li><p>Understanding /implementing the requirements of ISO/IEC17025 as per latest revision implemented in Metallurgy laboratory</p></li><li><p>Explain, interpret, evaluate and recommend on Metal Cleanliness & Metallurgical Results (Test Results) and share it with metallurgy/operation team</p></li><li><p>Development, Modification, Verification and Validation of Test Methods</p></li><li><p>Oversees approval of documentation (procedures) related to metallurgical practices, ensuring alignment with internal standards and external requirements.</p></li></ul><ul><li><p>Leads decision-making on escalation of metallurgical issues to senior leadership, ensuring timely and effective resolution.</p></li></ul></li></ul><br><p>QUALIFICATIONS & SKILLS:</p><p>&nbsp;<strong>Qualification:</strong></p><ul><li><p>University Degree in Metallurgical /Chemical/Material Science Engineering or equivalent</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Experience:</strong></p><ul><li><p>Minimum of Five (5) years of experience in the Metallurgy and Six (6) years in smelting process/ casting operation, preferably in an Aluminium smelting industry in Metallurgy/process control area. A good understanding / working knowledge of the smelting process/casting operations</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Skills:</strong></p><ul><li><p>Overall knowledge and experience in the Metallurgy laboratory, Metallography, casting operations and process control.</p></li><li><p>Knowledgeable in SPC methodology/ MSA /uncertainty measurement systems analysis, EDX, SEM analysis & mechanical (destructive & non-distractive) testing.</p></li><li><p>Strategic cross-functional communication with internal stakeholders and customers/suppliers; technical depth in metallurgical evaluation, testing standards, and quality system alignment with ISO/IATF</p></li><li><p>Excellent communication, strong leadership, &nbsp;teamwork and &nbsp;problem-solving skills.</p></li></ul>

Our Story<br><br>Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, Parka Bakehouse, The Good Hood Kitchen and Klay by Karak under its umbrella.<br><br>An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.<br><br>Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.<br><br>The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.<br><br>Job Summary<br><br>The Talent Acquisition Manager is responsible for developing and executing the overall talent acquisition strategy for the company and its multiple brands, ensuring the timely attraction, selection and onboarding of high-quality talent across corporate, retail, F&B and operational functions.<br><br>Job Responsibilities<br><br>The job holder is responsible and accountable for (but not limited to) the following:<br><br>Talent Acquisition Strategy<br><br>Develop and implement the overall Talent Acquisition strategy aligned with the company's business objectives and workforce requirements. Lead recruitment activities across all assigned brands, departments and locations, ensuring appropriate recruitment plans are in place for both corporate and operational hiring. Partner with senior management and hiring managers to understand current and future manpower requirements and develop effective recruitment plans. Provide market insights on talent availability, salary trends, sourcing channels and recruitment challenges. Develop and maintain talent pipelines for critical, recurring and hard-to-fill positions.<br><br>Recruitment Management<br><br>Manage the complete recruitment lifecycle from manpower requisition through sourcing, screening, interviewing, selection, offer and onboarding. Ensure vacancies are accurately raised, managed and closed through the company's ATS and recruitment systems. Establish clear recruitment priorities based on business requirements, urgency and approved manpower budgets. Monitor recruitment progress and ensure vacancies are filled within agreed timelines and recruitment SLAs. Review candidate profiles and ensure appropriate shortlisting against approved job requirements. Conduct interviews and assessments for managerial, specialist and critical positions where required. Ensure appropriate reference checks, documentation and pre-employment requirements are completed before onboarding.<br><br>Sourcing & Employer Branding<br><br>Develop and implement effective sourcing strategies using Linked In, job boards, recruitment agencies, employee referrals, social media, talent pools and direct sourcing. Build and maintain strong relationships with recruitment agencies, universities, colleges, vocational institutes and other talent partners. Identify new and innovative sourcing channels to improve the quality and diversity of the candidate pipeline. Support the development of the company's employer brand and recruitment marketing activities. Represent the company at career fairs, recruitment events, university engagements and other talent acquisition initiatives.<br><br>Stakeholder & Hiring Manager Management<br><br>Work closely with business leaders and hiring managers to define job requirements, candidate profiles and selection criteria. Advise hiring managers on recruitment market conditions, candidate availability and appropriate hiring strategies. Ensure timely feedback and decision-making throughout the recruitment process. Manage expectations regarding recruitment timelines, candidate availability and market challenges. Build strong working relationships with internal stakeholders to ensure recruitment remains aligned with business priorities.<br><br>Team Leadership<br><br>Lead, manage and develop the Talent Acquisition team, ensuring clear objectives, responsibilities and performance expectations. Allocate recruitment assignments and monitor individual and team performance against agreed targets. Coach recruiters on sourcing, screening, interviewing, candidate management and recruitment best practices. Conduct regular reviews of recruitment performance, workload and productivity. Ensure the team follows approved recruitment policies, SOPs, processes and documentation requirements.<br><br>ATS, Reporting & Recruitment Analytics<br><br>Ensure effective utilization of the ATS and other recruitment technology to maintain accurate and up-to-date recruitment data. Monitor recruitment KPIs including time-to-fill, time-to-hire, source effectiveness, offer acceptance, candidate satisfaction and hiring manager satisfaction. Prepare and present regular recruitment reports and dashboards to management. Analyze recruitment data and identify trends, gaps and opportunities for process improvement. Continuously evaluate recruitment technology, tools and platforms to improve efficiency and candidate experience.<br><br>Emiratization & National Talent<br><br>Develop and implement recruitment initiatives to support the company's Emiratization objectives. Build relationships with UAE national talent pools, universities, government initiatives and relevant recruitment partners. Monitor Emirati hiring progress and ensure recruitment activities support the company's compliance requirements and targets. Develop targeted sourcing and engagement strategies for UAE nationals across relevant functions.<br><br>Recruitment Process & Compliance<br><br>Ensure recruitment activities are conducted in line with company policies, approved procedures and applicable UAE employment regulations. Maintain consistent recruitment documentation and ensure candidate records are complete and accurate. Review and continuously improve recruitment SOPs, templates, forms and processes. Identify opportunities to automate and streamline recruitment, offer approval and onboarding processes. Ensure recruitment practices promote fairness, consistency, confidentiality and a positive candidate experience.<br><br>Budget & Vendor Management<br><br>Manage the Talent Acquisition budget and ensure recruitment expenditure remains within approved limits. Evaluate and manage recruitment agencies, job boards, sourcing platforms and other recruitment vendors. Negotiate commercial terms and monitor vendor performance and return on investment. Review recruitment subscriptions and sourcing channels periodically to ensure they remain effective and relevant.<br><br>Candidate Experience<br><br>Ensure candidates receive a professional, timely and consistent experience throughout the recruitment process. Monitor candidate feedback and satisfaction and implement improvements where required. Maintain regular communication with candidates throughout the hiring process. Ensure offers, joining formalities and onboarding coordination are completed accurately and within agreed timelines.<br><br>Continuous Improvement<br><br>Identify opportunities to improve recruitment efficiency, quality and speed through new processes, technology and sourcing strategies. Benchmark recruitment practices against market trends and leading organizations. Introduce innovative approaches to attract and retain high-quality talent. Lead recruitment projects and initiatives assigned by senior management.<br><br>Job Requirements<br><br>Hold a bachelor's degree in human resources, Business Administration, Psychology or a related field. At least 7 years' experience in Talent Acquisition / Recruitment, preferably within a fast-paced retail, F&B, hospitality environment. Strong knowledge of end-to-end recruitment practices and talent acquisition strategies. Experience managing recruitment teams and high-volume recruitment environments. Experience using ATS and recruitment technology platforms. Strong understanding of sourcing techniques and recruitment analytics. Knowledge of UAE employment and recruitment practices is preferred. Fluency in English. Arabic is an advantage. Strong proficiency in Microsoft Office. Experience with ATS / HRIS systems and recruitment platforms. Proficiency in Linked In Recruiter and other sourcing platforms is an advantage.<br><br>What We Offer<br><br>A supportive and friendly team. Career growth opportunities. Competitive salary and benefits.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Manager, Customer Success</b></p><br><p>SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand.</p><br><p>We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row.</p><br><p><b>The Role</b></p><br><p>The SailPoint Customer Success team champions helping our customers get maximum value out of their Identity Security investments. We ensure our customers achieve rapid time-to-value, helping our business secure long-term loyalty and maximize lifetime value</p><br><p>As the Manager, Customer Success, you will lead, scale, and inspire a regional team of Customer Success Managers (CSMs). You are directly accountable for regional customer retention, satisfaction, and the operational excellence of your team. This role is a critical link between SailPoint’s cross-functional departments, ensuring our team is equipped to drive program progression, secure verified customer outcomes, and optimize health metrics. This is a high-impact leadership role focused entirely on value delivery and KPI attainment, and is not a quota-carrying sales position.</p><br><p><b>To excel, the position requires a person:</b></p><br><ul><li><b>Who is</b> an empathetic, inspiring leader and coach who is committed to helping Customer Success Managers grow, succeed, and maintain high morale and camaraderie</li><li><b>Who can</b> think critically and strategically, shifting conversations from reactive issue resolution to proactive problem-solving and business outcome delivery through technology</li><li><b>Who will</b> build lasting, trust-based relationships both externally with key customer advocates and internally with cross-functional SailPoint teams</li><li><b>Who demonstrates</b> outstanding communication skills and executive presence, with the ability to foster strong credibility with both highly technical audiences and business executives</li><li><b>Who is</b> exceptionally organized and capable of prioritizing and managing a number of complex regional tasks and strategic portfolios concurrently</li></ul><p><b>Responsibilities:</b></p><br><ul><li>Drive regional Gross Retention Rate (GRR) and Net Retention Rate (NRR) by ensuring your team systematically delivers and verifies business outcomes for our customers</li><li>Coach, mentor, and upskill regional CSMs to achieve 100% target attainment across key performance metrics, managing regional capacity, onboarding, and talent retention</li><li>Serve as the regional escalation point, partnering with CSMs to architect action plans for at-risk accounts, ensuring swift path-to-resolution on critical field issues</li><li>Own regional reporting and forecasting accuracy for account health, program progression, customer sentiment, and risk indicators to drive executive visibility</li><li>Cultivate strategic relationships with executive stakeholders within key accounts to accelerate their Identity Security maturity journey and secure renewal predictability</li><li>Act as a strategic conduit, translating customer objectives into actionable insights for various internal stakeholders</li></ul><p><b>The Path to Success (Milestones):</b></p><br><p><b>1-Month Milestones (The "Learning" Phase):</b></p><br><ul><li>Complete corporate onboarding and role-based GTM training to develop a solid understanding of SailPoint's identity governance solutions and business philosophy.</li><li>Conduct detailed analysis of the current status within your reporting structure, specifically evaluating People, Process, Cadence, and Structure.</li><li>Arrange introductory meetings and begin building relationships with key members of your leadership, EMEA counterparts, and supporting teams outside of your immediate structure.</li><li>Shadow customer calls and team review sessions with your CSMs to familiarize yourself with account statuses and the regional customer base.</li></ul><p><b>2-Month Milestones (The "Connecting" Phase):</b></p><br><ul><li>Solidify your 1:1 cadence and communication flows with your reporting CSM team.</li><li>Establish regular syncs with key stakeholders in Sales and Professional Services to align on strategic accounts.</li><li>Begin managing regional customer escalations and supporting team members in driving issues to resolution independently.</li><li>Partner with Talent Acquisition to identify candidates for any open roles and implement sourcing and pipeline strategies.</li></ul><p><b>3-Month Milestones (The "Contribution" Phase):</b></p><br><ul><li>Develop a comprehensive regional business plan, broken down by milestones and key actions required to attain customer health, retention, and campaign goals.</li><li>Present this strategic business plan to gain the support of your leadership and the EMEA Leadership Team.</li><li>Ensure that your team is fully aligned on the "outcome-based delivery" framework, tracking clear business outcomes in client reviews.</li><li>Take full ownership of team performance metrics, reporting weekly customer health and status updates to senior management.</li></ul><p><b>6-Month Milestones (The "Performance" Phase):</b></p><br><ul><li>Show measurable improvements in regional customer health, account retention rates, and reference-ability.</li><li>Successfully adjust and refine regional team processes, cadences, and structures to optimize operational efficiency and cross-team collaboration.</li><li>Deliver consistently against regional retention and campaign targets.</li><li>Ensure deep cross-functional collaboration is in place with the Sales and Partner teams to support compliance and governance campaigns.</li></ul><p><b>Education &amp; Qualifications:</b></p><br><p><b>Preferred:</b></p><br><ul><li>Bachelor’s degree or global equivalent experience. (We highly value candidates who have worked their way up and proven their capability through dedication and results—the "hard yards").</li></ul><p><b>Must Haves:</b></p><br><ul><li>5 to 10 years of customer-facing experience (such as Customer Success, Account Management, or Consulting) in a SaaS or enterprise software environment.</li><li>Demonstrable experience in people leadership, mentoring, or coaching high-performing client-facing teams.</li><li>Strong customer interaction skills, including professional writing, phone skills, and outstanding executive presence.</li><li>Proven ability to communicate technical details to a non-technical audience while fostering credibility with technical teams.</li><li>Excellent problem-solving, mediation, and relationship-building skills.</li></ul><p><b>Nice to Haves:</b></p><br><ul><li>Experience or domain knowledge in Cyber Security, Identity Security, or Identity Governance and Administration (IGA).</li></ul><p><b>Travel &amp; Logistics:</b></p><br><ul><li><b>Travel:</b> Expected business travel of approximately 10% to 25% yearly (customer visits and training/meetings at Austin, TX headquarters).</li><li><b>Logistics:</b> London Metro Area preferred. This role operates under a highly flexible/hybrid model—candidates are welcome to work from home, or enjoy the London office space as they prefer.</li></ul><p>SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We evaluate applicants using job-related, objective, and non-discriminatory criteria. Our job titles, job descriptions, and recruitment processes are intended to be gender-neutral and to support equal pay for equal work or work of equal value.</p><br><p>As a part of the total compensation package, this role may be eligible for participation in one of our performance-based cash compensation programs - the SailPoint Corporate Bonus Plan or a role-specific commission plan, along with potential eligibility for equity participation. SailPoint maintains salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. The base salary for this role will be in this range from (min-max, LOCAL CURRENCY): £62,600 - £105,492.00.</p><br><p>Additional offerings include a variety of benefits, including health, retirement, EAP, leave support, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on location, date of hire, schedule type, and the applicability of collective bargaining agreements or local statutory requirements. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p><br><p><span>SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We evaluate applicants using job-related, objective, and non-discriminatory criteria. Our job titles, job descriptions, and recruitment processes are intended to be gender-neutral and to support equal pay for equal work or work of equal value.</span></p><br><p><span>As a part of the total compensation package, this role may be eligible for participation in one of our performance-based cash compensation programs - the SailPoint Corporate Bonus Plan or a role-specific commission plan, along with potential eligibility for equity participation. SailPoint maintains salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. The base salary for this role will be in this range from (min-max, LOCAL CURRENCY): </span></p><br><br>£62,600 - £105,492.00<br><p><span>Additional offerings include a variety of benefits, including health, retirement, EAP, leave support, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on location, date of hire, schedule type, and the applicability of collective bargaining agreements or local statutory requirements. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</span></p><br> </div>

Work Location: JLT, Dubai<br><br>Visa Preference: Candidates on self-sponsored visas with immediate<br><br>start availability are preferred<br><br>We are a diversified multi-entity group operating across healthcare, diagnostics,<br><br>HR and related services, with teams spread across India and international<br><br>locations (including GCC and Asia). We are looking for a hands-on Project<br><br>Manager / Project Coordinator to support the Director in driving multiple cross-<br><br>functional projects across HR, IT, Operations, Customer Service, Corporate<br><br>Communications And Other Group Functions.<br><br>This is not a subject-matter expert role. You will succeed if you can deeply<br><br>understand requirements, structure them into clear plans, coordinate multiple<br><br>stakeholders, and take ownership for on-time delivery across entities and<br><br>geographies.<br><br>Key responsibilities<br><br>Work closely with the Directors and functional heads to understand<br><br>project objectives, scope and success measures, and translate them into<br><br>clear plans, milestones and deliverables.<br><br>Build and maintain project schedules (timelines, dependencies, RAG<br><br>status), proactively tracking progress across multiple teams and<br><br>locations.<br><br>Coordinate with HR, IT, Operations, Customer Service and Corporate<br><br>Communications to ensure tasks are clearly understood, owners are<br><br>aligned and follow-through happens.<br><br>Identify risks, issues and dependencies early; escalate with<br><br>options/solutions and drive closure with stakeholders.<br><br>Prepare concise weekly and monthly status updates, dashboards and<br><br>presentations for leadership, highlighting progress, delays and decisions<br><br>required.<br><br>Ensure project documentation (requirements, MOMs, plans, change logs,<br><br>closure reports) is updated, accurate and accessible.<br><br>Support continuous improvement of templates, trackers and ways of<br><br>working for group-level project management.<br><br>Mandatory skills & competencies<br><br> Core project management skills<br><br>Planning & tracking: Proven ability to create and manage project plans,<br><br>milestones and task lists using tools like MS Excel, MS Project or similar,<br><br>with experience tracking multiple projects in parallel.<br><br>Stakeholder coordination: Strong experience coordinating with multiple<br><br>functions (HR / IT / Operations / etc.), scheduling and driving meetings,<br><br>and ensuring agreed actions are closed.<br><br>Risk & issue management: Ability to spot potential delays or conflicts<br><br>early, maintain risk/issue logs and drive mitigation or escalation.<br><br>Reporting & documentation: High comfort with creating structured status<br><br>reports, dashboards and clear minutes of meetings; strong written<br><br>communication skills.<br><br> Behavioral competencies<br><br>Ownership mindset: Talks and acts in terms of outcomes, not just tasks;<br><br>takes responsibility to make it happen across teams, not just pass<br><br>messages.<br><br>Communication skills: Excellent spoken and written English; able to<br><br>summarize complex multi-team situations into simple, crisp updates for<br><br>senior leadership.<br><br>Tools & technical skills (mandatory)<br><br>Strong proficiency in MS Excel, Power Point and Word for trackers,<br><br>dashboards and presentations.<br><br>Hands-on experience with at least one project / task management<br><br>tool (e.g. Jira, Trello, Asana, Click Up, Bitrix24 or equivalent).<br><br>Comfortable working with shared drives, online collaboration tools and<br><br>basic data analysis (sorting, filters, pivot tables).<br><br>Preferred Skills<br><br>Experience in multi-entity or group company environments, especially<br><br>across GCC + Asia or similar regions.<br><br>Exposure to healthcare, diagnostics, recruitment or service<br><br>businesses.<br><br>Formal training or certification in project management (PMP, PRINCE2,<br><br>Agile/Scrum) is a plus but not mandatory.<br><br>Qualifications & Experience<br><br>Graduate in any discipline; MBA/PGDM preferred but not mandatory.<br><br>Total experience: 4 7 years.<br><br>At least 3 years in project coordination / project management roles<br><br>handling cross-functional projects (not just single-team internal projects).<br><br>Skills: Planning and Tracking, Stackholder Management, Reporting and documentation

Company Description2-TIMES is an exclusive online luxury retailer and private shopping service featuring a curated blend of e Commerce and branded content platforms. The platform connects a carefully selected community of clients with luxury brands and contemporary art collaborations. Co-founded by Alex and Luke Anton, 2-TIMES operates across Asia Pacific, with headquarters in Hong Kong, Singapore, and Australia. The company is dedicated to delivering a personalized and unique shopping experience for its esteemed clientele.<br>Candidates must be based in or relocate within proximity of one of 2-TIMES office locations: Hong Kong (Central), Singapore (Rochor), or Melbourne (CBD). For global applicants, relocation to Asia is required for this position.<br>Reporting to our VP of Design, the Creative Design Manager will bring a wealth of expertise in mobile-first, customer-centric design – leading a myriad of creative marketing and product projects, as well as freelancers, agencies and internal designers in the ideation & development of original multi-platform content, for both our private online retail (e Commerce) business, in addition to working on selected creative projects for external luxury clients of the 2-TIMES Group. <br>He/She/They will help drive our creative processes from concept to final execution, ensuring the highest level of quality output and design thinking, coupled with a refined sense of composition, typography and color, as well as providing inputs regarding motion, interaction, and user experience.<br>Responsibilities · Developing, innovating, and upholding 2-TIMES' brand and style guide systems; ensuring brand identity and brand frameworks are reflected across internal communications, and for all external customer-facing touchpoints· Working with the internal design team and specialist agencies to elevate the quality, creativity and deliverables developed· Supporting the conception, creation, development and design of digital assets (homepages, emails, editorial, digital ads/banners, videos, interactive animations) - includes global file management and asset delivery in support of group-level presentations and campaigns· Researching and commissioning talent such as illustrators, animators, stylists, photographers, etc. to support in content development initiatives for new projects<br>Must-haves· Bachelor’s degree – specializing in fine art, visual communications or digital media· 5+ years in a design-focussed role, spanning online and offline asset production· A relevant directional portfolio, with demonstrated experience designing for brands or retailers in sectors counting: luxury fashion, fine art, beauty & fragrance, jewellery, etc.· Expert proficiency in Adobe CC and Figma. Working experience with AI tools such as Runway, Topaz, Pika, etc.; conversational knowledge of HTML, Java and CSS is a plus.· Fluent understanding of CMS/ERP platforms (Sanity, Salesforce), mobile/web browsers, and UX/UI best practices· Previous management executing global projects with teams in different time zones; experience using Notion is highly regarded · Fluency in English, with professional-level communication skills in one of Mandarin, Cantonese or French considered advantageous · Some International travel is required between our Hong Kong and Singapore offices (10%) <br>Salary range (equivalent): SG $7-$8k p/m, plus bonuses & allowances <br>2-TIMES will not enter into any commercial undertakings with recruiters or agencies representing talent.

ABOUT FL TECHNICS:<br>FL Technics is a global provider of tailor-made aircraft maintenance, repair, and overhaul (MRO) services, delivering solutions to commercial aviation customers worldwide. The company operates an extensive network of representative offices, hangars, shop facilities, and one of the largest independent line maintenance station networks across Europe, Asia Pacific, Africa, the Middle East, and Canada.<br>We are looking for a results-driven Sales & Business Development Manager – Africa to drive commercial growth, expand our client base, and strengthen FL Technics’ presence across African aviation markets.<br>This position is intended for an experienced commercial professional with proven sales experience and an established business network across Africa. Candidates without relevant African market experience will not be considered.<br>YOUR TASKS:<br>You will take full ownership of the sales cycle—from identifying opportunities and developing relationships to negotiating agreements, closing deals, and growing key accounts across African markets.<br>KEY RESPONSIBILITIES:<br>Drive business development and sales activities across African aviation markets Identify, approach, and convert prospective airlines, operators, and aviation partners into long-term clients Use existing regional knowledge and professional networks to generate qualified business opportunities Build and maintain a strong sales pipeline and consistently work towards agreed commercial targets Develop and execute sales strategies aligned with market opportunities and company objectives Promote FL Technics’ MRO and related service offerings to prospective and existing clients Identify upselling and cross-selling opportunities within existing accounts Build strong client relationships through regular communication, meetings, and market visits Conduct market research and competitor analysis to identify emerging opportunities Prepare commercial proposals, lead negotiations, and support contract closure Represent FL Technics at exhibitions, conferences, client meetings, and industry events across Africa Collaborate with internal operational and technical teams to ensure proposed solutions meet client requirements Track commercial performance and provide accurate forecasts, reports, and market updates<br>WHAT YOU SHOULD BRING:<br>Minimum 3–5 years of experience in B2B sales, business development, or account management Proven sales and business development experience within African markets is mandatory Strong knowledge of the African business environment and established regional networks Aviation, airline, MRO, or another technical B2B industry background is strongly preferred Proven ability to generate leads, develop pipelines, and convert opportunities into revenue Fluency in English and French, both written and spoken Strong communication, negotiation, relationship-management, and presentation skills Commercial mindset with good analytical and problem-solving abilities Ability to understand complex client requirements and develop tailored commercial solutions Highly organized, with the ability to manage multiple opportunities simultaneously Self-motivated, proactive, and comfortable working independently across diverse markets Willingness and ability to travel frequently across Africa for client visits, exhibitions, and industry events<br>LOCATION AND TRAVEL:<br>The position is based in Dubai, UAE, and requires regular business travel across African destinations throughout the year.<br>WORKING AT FL TECHNICS:<br>Opportunity to play a key role in expanding a global aviation business across Africa Exposure to international markets and high-value B2B opportunities Access to internal training and professional development Supportive and internationally experienced team Additional benefits, including medical insurance and applicable company allowances and benefits

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>mportant:</b></p><p><b>Only candidates with proven FP&amp;A experience within a healthcare environment will be considered. Applications without this experience will not be reviewed.</b></p><p>&nbsp;</p><p><b>About the Role</b></p><p><br></p><p>FP&amp;A is the forward-looking engine of HealthHub’s finance function—responsible for planning, forecasting, and translating financial and operational data into actionable insights that drive strategic decisions and improve both patient outcomes and business performance.</p><p><br></p><p>HealthHub is seeking an experienced FP&amp;A Manager to partner closely with Finance and Operations, delivering robust analysis, financial modelling, and commercial insights across a growing healthcare network.</p><p><br></p><p><b>Why This Role Matters</b></p><p><br></p><p>This role sits at the centre of decision-making, enabling leadership to make informed, data-driven decisions by connecting financial performance with operational drivers such as patient volumes, utilisation, and revenue cycle dynamics.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Budgeting &amp; Forecasting:</b></p><p>Lead the development of annual budgets and rolling forecasts, ensuring alignment with business strategy and operational drivers such as patient volumes and utilisation</p><p><br></p><p><b>Performance Management:</b></p><p>Track actuals vs. budget, provide clear variance analysis, and deliver actionable recommendations to senior stakeholders to improve performance</p><p><br></p><p><b>Financial Analysis &amp; Modelling:</b></p><p>Build detailed financial models for clinic expansions, new services, and investment cases, including ROI and sensitivity analysis</p><p><br></p><p><b>Business Partnering:</b></p><p>Work closely with clinical and operational teams to translate financial data into meaningful commercial insights and support decision-making</p><p><br></p><p><b>Strategic Decision Support:</b></p><p>Prepare executive-level presentations, dashboards, and insights to support leadership discussions and business planning</p><p><br></p><p><b>Planning Processes &amp; Tools:</b></p><p>Continuously enhance FP&amp;A processes, governance, and reporting tools (e.g., SAP, Power BI), driving efficiency and accuracy across the function</p><p>&nbsp;</p><p><b>Mandatory Requirements (Essential)</b></p><p>&nbsp;</p><p><b>Proven experience working in a healthcare environment is mandatory (clinics, hospitals, or healthcare groups)</b></p><p>Minimum 5–8+ years of experience in FP&amp;A, corporate finance, or similar roles</p><p>Strong hands-on experience in budgeting, forecasting, and financial modelling</p><p>Experience partnering with operations or business teams in a multi-site environment</p><p>Advanced Excel and financial modelling skills, with exposure to BI tools (Power BI, Tableau)</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><p>Bachelor’s Degree in Finance, Accounting, Economics, or related field</p><p>Professional qualification (ACCA, CIMA, CPA, CFA) preferred</p><p><br></p><p><b>Skills &amp; Competencies</b></p><p>Strong analytical and problem-solving skills with attention to detail</p><p>Ability to translate complex financial data into clear, actionable insights</p><p>Excellent stakeholder management and communication skills</p><p>Commercial mindset with a proactive, solution-oriented approach</p><p><br></p><p><b>Nice to Have</b></p><p><br></p><p>Experience in multi-site healthcare operations (clinic networks, hospital groups)</p><p>Exposure to M&amp;A, feasibility studies, or new business case evaluation</p><p>Familiarity with healthcare KPIs such as patient volumes, utilisation, and revenue cycle metrics</p><p><br></p><p><b>What We Offer</b></p><p><br></p><p>Opportunity to play a key role in a growing and dynamic healthcare organisation</p><p>Exposure to senior leadership and strategic decision-making</p><p>Competitive salary and benefits aligned with Al-Futtaim Group standards</p><p><br></p><p><b>Diversity &amp; Inclusion</b></p><p>HealthHub is an equal opportunity employer. We welcome applications from all qualified candidates and actively support UAE National development in line with Group Emiratisation priorities.</p><p><br></p><p><b>How to Apply</b></p><p>For compliance and data security reasons, all applications must be submitted via the official careers portal.</p></div>

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.<br>Madinat Jumeirah Resort:Set along a two-kilometer stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids' clubs and some of the region’s most versatile event and conference spaces.<br>About the Job:An exciting opportunity has arisen for an Assistant Manager - Learning and Development - to join Jumeirah Al Naseem (National Talent) from October 2026 onwards. The main duties and responsibilities of this role include:Assist in designing and implementing the corporate Learning and Development strategy to foster talent development and align with the group's vision. Support the development of leadership programs, including coaching and mentoring initiatives, to identify and nurture high-potential individuals for leadership roles. Conduct continuous group-wide analysis of training needs, assisting in the design and delivery of effective learning programs for employees at all levels. Assist in managing and leading compliance with HR processes related to learning and development, ensuring consistency across business units. Collaborate in designing and delivering e-learning courses, workshops, IDPs, career paths, and other training initiatives in alignment with industry best practices. Support the review, evaluation, and reporting of training program effectiveness, ensuring talent management practices meet business needs.<br>About You:The ideal candidate for this position will have the following experience and qualifications:Bachelor’s degree in Business, Human Resources Management or equivalent from an accredited and renowned University CIPD Qualification or similar certification or Diploma Minimum 5 years’ experience, preferably with an international luxury hospitality company or a recognized blue-chip organization. Family Book<br>About the Benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for career with one of the most luxurious brands in the hospitality industry.