Program Officer Jobs - Al Ain UAE

<p><strong>1. HSE Implementation & Compliance&nbsp;&nbsp;</strong></p><ul><li><p>Implement company HSE policies, procedures, and project safety plans.&nbsp;</p></li></ul><ul><li><p>Ensure compliance with local ADPHC regulations, client requirements, & international standards (OSHA, ISO).&nbsp;</p></li></ul><ul><li><p>Monitor work activities to ensure safe practices are followed.&nbsp;</p></li></ul><ul><li><p>Ensure compliance with UAE (Abu Dhabi) safety regulations and company HSE policies&nbsp;</p></li></ul><ul><li><p>Coordinate with project team, subcontractors, and consultants on HSE matters&nbsp;</p></li></ul><br><p><strong>2. Site Inspections & Risk Management&nbsp;</strong></p><ul><li><p>Conduct daily site inspections and safety audits.&nbsp;</p></li></ul><ul><li><p>Identify hazards and ensure corrective actions are implemented.&nbsp;</p></li></ul><ul><li><p>Carry out risk assessments and Job Safety Analysis (JSA).&nbsp;</p></li></ul><ul><li><p>Monitor high-risk activities (lifting, working at height, confined space).&nbsp;&nbsp;</p></li></ul><ul><li><p>Conduct daily site safety inspections and identify hazards&nbsp;</p></li></ul><ul><li><p>Monitor Permit to Work (PTW) system implementation&nbsp;</p></li></ul><ul><li><p>Maintain safety documentation and records&nbsp;</p></li></ul><br><p><strong>3. Training & Awareness&nbsp;</strong></p><ul><li><p>Conduct toolbox talks and safety inductions.&nbsp;</p></li></ul><ul><li><p>Promote safety awareness campaigns and initiatives.&nbsp;</p></li></ul><ul><li><p>Guide supervisors and workers on safe practices.&nbsp;&nbsp;</p></li></ul><ul><li><p>Ensure proper use of Personal Protective Equipment (PPE)&nbsp;</p><br></li></ul><p>4. <strong>Incident Management & Reporting</strong>&nbsp;</p><ul><li><p>Investigate accidents, incidents, and near misses.&nbsp;</p></li></ul><ul><li><p>Prepare incident reports and recommend corrective actions.&nbsp;</p></li></ul><ul><li><p>Maintain HSE records and documentation.&nbsp;&nbsp;</p><br></li></ul><p>5. <strong>Emergency Preparedness</strong>&nbsp;</p><ul><li><p>Ensure emergency procedures are in place and understood.&nbsp;</p></li></ul><ul><li><p>Participate in emergency drills and response planning.&nbsp;</p></li></ul><ul><li><p>Coordinate with first aiders and emergency teams.&nbsp;</p></li></ul><ul><li><p>Additional responsibilities as assigned by the line manager.&nbsp;&nbsp;</p></li></ul><ul><li><p>Stop unsafe work activities when required&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Degree in Occupational Health & Safety, Engineering, or a related field.</p></li><li><p><strong>Abu Dhabi Occupational Safety and Health (ADOSH)</strong> registration is mandatory </p></li><li><p>NEBOSH IGC or equivalent is mandatory.</p></li><li><p>Strong knowledge of building construction safety practices in the UAE.</p></li><li><p>Risk assessment and hazard identification skills.</p></li><li><p>Investigation and reporting skills.</p></li><li><p>Good communication and training skills.</p></li><li><p>Ability to conduct training and toolbox talks.</p></li><li><p>Good documentation and reporting skills.</p></li><li><p>Leadership and problem-solving ability.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily studio operations, ensuring a seamless workflow from project inception to completion, managing resources and timelines effectively.</li><li>Develop and implement operational strategies to optimize efficiency, reduce costs, and enhance overall studio productivity.</li><li>Manage budgets, track expenses, and forecast financial needs, ensuring projects remain within financial parameters.</li><li>Lead and mentor studio staff, fostering a collaborative and high-performing team environment while managing performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Business Administration, Arts Management, or a related field, demonstrating a foundational understanding of operational principles.</p></li><li><p>Minimum of 2 years of progressive experience in studio management or a similar operational leadership role within the creative industry.</p></li><li><p>Proven expertise in project management methodologies (e.g., Agile, Waterfall) and proficiency with relevant software (e.g., Asana, Trello, Jira).</p></li><li><p>Demonstrated financial acumen, including budgeting, forecasting, and cost control, with a track record of managing resources effectively.</p></li><li><p>Additional Requirements: Experience in studio rental, event production, podcast, broadcast, and wedding/event coverage. UAE driving license is preferred.</p></li></ul><p></p></section>

<ul><li><p>Operational Health & Safety Leadership: Provide expert guidance on Operational Health & Safety, KORE, and Environmental/Regulatory Compliance for RTM & Warehouses. Drive the team to maintain and comply with the ISO requirements. lead the Global Audit Organization, internal and external audit. Manage the high hazard routine and non-routine activities in RTM and warehousing activities. · Regulatory Compliance: Stay abreast of legal, regulatory, and company requirements, and communicate pertinent changes to management and staff. · Road Safety Strategy: Implement and advocate for the GCCB and TCCC Road Safety strategy, spearheading initiatives to reduce casualties and ensure the RTM 3PL vendors aligned with Coca-Cola (KORE) requirements. managed to update the policies and procedures on regular basis. Develop and implement annual RTM safety strategies. · Team Management: Manage Road Safety requirements for field and depot associates, overseeing supervision, training, and motivation. · Performance Monitoring: Monitor and ensure performance aligns with agreed targets and Key performance indicators, efficiently managing PPE and other resources. · Data Analysis: Analyze casualty data and provide insights for casualty reduction policy, strategy, and initiatives. Consolidate the GCCB RTM safety data for monthly, quarterly safety reports. · External Collaboration: Establish and maintain connections with external organizations and agencies, researching ways to minimize casualties. · Stakeholder Collaboration: Collaborate with stakeholders to ensure an integrated approach to casualty reduction. Conduct regular warehouses and route to marker visit. · Safety Index Improvement: Lead efforts to enhance GCCB Fleet Safety Index and conduct warehouse safety assessments. · KPI Monitoring: Monitor and report on RTM Safety KPIs, spearhead digital safety initiatives, and provide staff training on environmental and safety programs.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Education: Degree in Safety, Industrial Hygiene & Environmental Engineering or related.</p></li><li><p>Certifications: Specialist/Diploma in Workplace Safety & Health (WSH), NEBOSH, or IOSH. Training in Fire Fighting and Road Safety.</p></li><li><p>Experience: At least 6-8 years of experience in environmental and safety management, especially in logistics, warehouse and route-to-market, preferably in the food and beverage industry.</p></li><li><p>Additional Requirements:</p><p>o Strong communication and stakeholder management skills</p><p>o One-year experience as full-time CLI/RLI - industrial safety. Alternatively, NIITE PG in Industrial Safety is also acceptable.</p></li></ul>

<ul><li>Develop and implement quality management systems that align with organizational goals and industry standards to ensure consistent product quality.</li><li>Conduct regular audits and assessments of processes and products to identify areas for improvement and ensure compliance with regulatory requirements.</li><li>Lead root cause analysis for product defects and non-conformities, facilitating cross-functional teams to implement corrective actions promptly.</li><li>Train and mentor staff on quality control procedures and best practices, fostering a culture of continuous improvement and accountability.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>6+ Years of experience is required in a manufacturing environment. preferably in composite materials, with quality engineering or management experience as well as quality control and analytical control function.</p></li><li><p>preferably in composite materials, with quality engineering or management experience as well as quality control and analytical control functions.</p></li><li><p>Good knowledge of plant operations.</p></li></ul>

<ul><li><p>Lead, motivate, and develop a high-performing sales team to achieve monthly and annual sales targets</p></li><li><p>Drive showroom performance through effective sales planning, coaching, and execution</p></li><li><p>Monitor sales performance and implement action plans to maximize opportunities and profitability</p></li><li><p>Ensure outstanding customer experiences throughout the entire vehicle purchasing journey</p></li><li><p>Coach and support Sales Executives in customer engagement, negotiation, and closing opportunities</p></li><li><p>Manage customer concerns and escalations to maintain high customer satisfaction levels</p></li><li><p>Drive customer retention and loyalty through exceptional service and relationship management</p></li><li><p>Ensure compliance with Toyota and Al-Futtaim sales processes, policies, and standards</p></li><li><p>Utilize sales data and market insights to improve operational and commercial performance</p></li><li><p>Foster a culture of teamwork, accountability, and continuous learning</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree or equivalent qualification</p></li><li><p>Minimum <strong>5 years of sales experience</strong></p></li><li><p>At least <strong>2-3 years of experience in a sales leadership or supervisory role</strong></p></li><li><p>Automotive retail sales experience is highly preferred</p></li><li><p>Strong understanding of sales operations and customer engagement strategies</p></li><li><p>Experience managing team KPIs and business performance targets</p></li><li><p>Strong Microsoft Office proficiency</p></li><li><p>Fluent English communication skills; Arabic is an advantage</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br><strong>Job Title: HSE Officer (Manufacturing)</strong><br><strong>Location: Al Ain City, UAE</strong></p><p><strong>Job Summary:</strong><br>We are looking for an experienced HSE Officer (Manufacturing) to ensure a safe working environment across factory operations while maintaining compliance with HSE standards, UAE regulations, Civil Defense requirements, and company policies. The role will also include responsibility for labour camp safety, welfare, general facility management, and support for audit requirements.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Implement and monitor HSE policies, procedures, and safety programs within the manufacturing facility.</p></li><li><p>Conduct regular safety inspections, risk assessments, toolbox talks, and safety training.</p></li><li><p>Ensure compliance with UAE HSE regulations, Civil Défense requirements, and company safety standards.</p></li><li><p>Coordinate and support HSE, Civil Défense, ISO, and other regulatory audits; ensure proper documentation and closure of findings.</p></li><li><p>Maintain HSE records, reports, permits, and compliance documentation.</p></li><li><p>Investigate incidents, prepare reports, and recommend corrective and preventive actions.</p></li><li><p>Monitor PPE usage, safe work practices, emergency preparedness, and fire safety systems.</p></li><li><p>Manage labour camp safety, hygiene, housekeeping, and welfare standards.</p></li><li><p>Coordinate with maintenance, operations, and support teams to improve workplace safety.</p></li><li><p>Support general facility and camp management activities as required.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma/Degree in Occupational Health &amp; Safety or related field.</p></li><li><p>NEBOSH, IOSH, or equivalent HSE certification preferred.</p></li><li><p>Previous experience in manufacturing, industrial, or factory environments.</p></li><li><p>Knowledge of UAE HSE regulations, Civil defence requirements, ISO standards, and labour accommodation guidelines.<br></p></li></ul><br><p><br></p><br><br><p></p></section>

<ul><li><p>Develop and deliver well-structured, engaging lectures and coursework on AI, Machine Learning, and related subjects to undergraduate and graduate students.</p></li><li><p>Ensure that the classroom environment is conducive to learning, encouraging student interaction and participation.</p></li><li><p>Review and revise courses, programs, and assessments in line with quality assurance and enhancement standards.</p></li><li><p>Develop innovative and effective teaching methods, integrating modern AI tools and frameworks.</p></li><li><p>Provide timely, constructive feedback on student coursework, projects, and examinations.</p></li><li><p>Offer general academic support and guidance to students, addressing their concerns and referring to specialized resources when necessary.</p></li><li><p>Actively engage in faculty and program initiatives, contributing to departmental and university goals, and supporting accreditation processes.</p></li><li><p>Work collaboratively with faculty, staff, and students to ensure an enriching and productive student experience.</p></li><li><p>Perform any additional duties as requested by the Program Director or Dean.<br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>4+ years of professional experience in teaching AI-related subjects at the university level.</p></li><li><p>Strong proficiency in programming languages such as Python, R, Java, or C++ and familiarity with AI frameworks like TensorFlow, PyTorch, Keras, and Scikit-learn.</p></li><li><p>Excellent verbal and written communication skills with the ability to interact effectively with students, colleagues, and the academic community.</p></li><li><p>Demonstrated ability to work collaboratively in a diverse, multicultural academic environment.</p></li><li><p>Research published in reputable journals indexed in the Scopus database</p></li><li><p>A passion for mentoring students in research and supporting their academic and professional growth.</p></li></ul>

<ul><li><p>To be responsible for taking decision on project work being carried out inside the hospital premises.</p></li><li><p>Responsible for upgrading and modernization of utility equipment in various areas.</p></li><li><p>Dealing with government organizations and other establishments in relation with maintenance department.</p></li><li><p>Responsible for planning, costing and execution of various projects inside the hospital premises.</p></li><li><p>Taking policy decision in co-ordination with the management and corporate support.</p></li><li><p>To be responsible to look after the welfare of the staff in the department.</p></li><li><p>Selecting of contractors for specific jobs based on tender evaluation and the support from the Regional Engineer.</p></li><li><p>Long-term planning in taking up renovation/modifications.</p></li><li><p>Responsible to prepare and project budget for maintenance activities.</p></li><li><p>To contribute to Quality initiatives.</p></li><li><p>To train the staff for effective application and up-gradation of equipment.</p></li><li><p>Facilitate regular meetings of engineers/supervisors and analysing problems and finding solutions.</p></li><li><p>To co-ordinate with other departments for different projects.</p></li><li><p>To perform staff appraisals when required and evaluation of the team.</p></li><li><p>To analyse the complaints and take necessary actions.</p></li><li><p>To be responsible for disciplined departmental functioning.</p></li><li><p>To compile and manage specific KPI’s as per NMC Group standards.</p></li><li><p>To carry out all routine, preventive maintenance scheduling.</p></li><li><p>To organize manpower, materials for the day-to-day activities.</p></li><li><p>To manage AMC/CMA contracts effectively and efficiently to maintain the equipment as per design specifications.</p></li><li><p>To lead or chair the FMS committee and to contribute actively.</p></li><li><p>To compile frequent risk assessments and mitigation measures throughout the facility.</p></li><li><p>To implement Facility management Plan, Policies & Program in the unit.</p></li><li><p>Oversee daily operations of hospital engineering systems (HVAC, electrical, plumbing, elevators, fire alarm, BMS, security, and medical gas systems).</p></li><li><p>Monitor system performance using FABIS, EMS, BMS or similar tools.</p></li><li><p>Ensure compliance with local authority regulations (DOH, ADCD, ADMCC, ADM etc.) and international accreditation bodies (JCI, ISO).</p></li><li><p>Maintain updated documentation for licenses, permits, and statutory approvals.</p></li><li><p>Ensure facility readiness for audits and inspections at all times.</p></li><li><p>Lead energy efficiency projects, renewable energy initiatives, and hospital sustainability programs.</p></li><li><p>Monitor hospital utility consumption (electricity, water, fuel, chilled water).</p></li><li><p>Implement energy-saving initiatives and technologies.</p></li><li><p>Report on sustainability KPIs and carbon footprint reduction</p></li><li><p>Develop and maintain hospital emergency response plans for engineering-related failures (power outage, medical gas leakage, water shortage, fire, etc.).</p></li><li><p>Ensure 24/7 availability of engineering support through on-call duty schedules.</p></li><li><p>Maintain critical spares inventory for essential hospital equipment and utilities.</p></li><li><p>Responsible for taking regular rounds and ensure the effectiveness of FMS program.</p></li><li><p>Recommends space, medical technology, equipment, staffing, and other resources needed by&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; the department or service and have a process in place to respond to shortages.</p></li></ul><p><u>BIOMEDICAL ENGINEERING:</u></p><ul><li><p>To implement the Medical Equipment Management Program across each facility.</p></li><li><p>Manage day-to-day Biomedical Engineering activities of the hospital.</p></li><li><p>Planning, organizing, and implementing preventive/corrective maintenance and calibration of Medical Equipment.</p></li><li><p>Ensure that the equipment is maintained with physical and environmental demands, as per manufacturer recommendations and regulatory requirements.</p></li><li><p>Organizing and implementing record keeping procedures including the digital maintenance management systems.</p></li><li><p>Monitoring and validating of Biomedical Department KPI’s.</p></li><li><p>Oversee clinical engineering projects, including medical device/system evaluation, contracts support, installation, and staff training.</p></li><li><p>Identifying the critical high-risk equipment and initiating a backup plan in case of equipment failure.</p></li><li><p>Reporting all medical equipment and safety-related incidents, conducting and participating in</p><p>investigations to determine the causes, developing CAPA (Corrective and Preventive Actions) and</p><p>implementing the proposed actions.</p></li><li><p>Ensure departmental compliance with regulatory and accreditation requirements (JCIA, DOH, FANR, ADHICS, ISO, DHA etc.) in collaboration with Patient Safety and Quality.</p></li><li><p>Implement, review policies and develop procedures related to medical device management.</p></li><li><p>Coordinate interdepartmental communication regarding medical equipment and services.</p></li><li><p>Plan and recommend biomedical resources including space, capital equipment, staffing, and technology needs.</p></li><li><p>Provide orientation, training for biomedical staff on departmental duties and responsibilities as well as ensuring all the clinical end users are provided training on medical equipment.</p></li><li><p>Monitor and improve biomedical service quality and patient safety, aligning with hospital-wide priorities.</p></li><li><p>Lead biomedical participation in hospital quality initiatives, regulatory requirements, JCIA accreditation, and continuous improvement programs.</p></li><li><p>Coordinate with IT and other departments for integration of medical equipment with digital health systems where applicable.</p></li><li><p>Manage maintenance contracts related to biomedical equipment and services.</p></li><li><p>Promote a culture of safety in biomedical operations across the hospital.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education and Certification</p><ul><li><p>B.E / Graduate Engineer or similar qualifications.</p></li></ul><br><p>Experience and Skills</p><ul><li><p>5 to 10 years’ experience in a medical facility or relevant field.</p></li><li><p>With management skills, interpersonal skills, time management, knowledge of equipment and maintenance, analytical skills.</p></li><li><p>Good English spoken and written, Arabic language advantageous, desirable, but not essential.</p></li><li><p>Demonstrate a hands-on approach in problem solving and mitigation solutions.</p></li></ul><p>High level of knowledge and understanding of the various engineering systems present in a typical healthcare facility</p>

<ul><li><p>Develop and deliver undergraduate and postgraduate courses in Economics and related areas of specialization.</p></li><li><p>Teach a range of courses such as Microeconomics, Macroeconomics, Econometrics, Development Economics, International Economics, Public Economics, and other specialized fields as required.</p></li><li><p>Evaluate and monitor individual student progress and provide constructive feedback to enhance and sustain student success.</p></li><li><p>Conduct high-quality research and publish in reputable, peer-reviewed journals indexed in recognized databases (e.g., Scopus).</p></li><li><p>Supervise student research projects, theses, and dissertations where applicable.</p></li><li><p>Contribute to curriculum development, course design, and academic program enhancement in alignment with university and college standards.</p></li><li><p>Participate actively in departmental, college, and university committees, initiatives, and strategic projects.</p></li><li><p>Support and contribute to local and international accreditation processes.</p></li><li><p>Promote critical thinking, analytical skills, and data-driven decision-making among students to prepare them for careers in academia, government, financial institutions, and the private sector.</p></li><li><p>Maintain a professional and supportive learning environment conducive to academic excellence.</p></li><li><p>Engage in community outreach and professional activities that strengthen the relationship between the university and the broader economic and business community.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>&nbsp;A proven track record of teaching excellence at the university level, having 2+ years of experience in university teaching.</p></li><li><p>Research published in journals indexed in the Scopus database.</p></li><li><p>Dedication to continued professional development.</p></li><li><p>Dedication to renewing, developing, and proposing curricula.</p></li><li><p>Ability to communicate effectively in English & Arabic orally and in writing.</p></li><li><p>Advanced use of technology in the education process (delivering classes via presentations, using e-learning systems, reports, etc.).</p></li><li><p>Willingness to provide all necessary and required services to the university and college.</p></li></ul>

<ul><li><p>&nbsp;Ability to teach a variety of specialized courses, such as data journalism, social media journalism, writing / editing for digital journalism, mobile journalism, and other courses related to digital journalism specialization.</p></li><li><p>&nbsp;Control of new technologies, especially techniques and programs for combining image, sound, and editorial material into one digital content.</p></li><li><p>&nbsp;Master the use of digital content production methods, especially digital cameras and audio capture devices and their supporting software.</p></li><li><p>&nbsp;Contribute effectively to the college and university initiatives, and provide constructive proposals and projects.</p></li><li><p>&nbsp;Encourage students to think about their future careers in a local, regional and international context and ensure that they are equipped to meet this challenge.</p></li><li><p>&nbsp;Contribute to the development of programs in the college by building relationships and communication with local community institutions and contribute to the training program, as well as supporting an integrated approach to the curriculum.</p></li><li><p>&nbsp;Ability to provide service to the college and university, to participate in the development, evaluation and review of the college curriculum, and to participate in the research activities.<br><br><strong>Qualification: </strong>Ph.D. in Digital Journalism / Digital Media.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>&nbsp;A proven track record of teaching excellence at the university level, having at least 5 years of experience in university teaching and 5 years of professional experience.</p></li><li><p>Research published in international scientific journals indexed in the Scopus database.</p></li><li><p>Dedication to renewing, developing and proposing curricula.</p></li><li><p>Ability to teach students in digital journalism and the aspects of this specialty related to technical and technical theory.</p></li><li><p>High efficiency in the use of information technology in education.</p></li><li><p>Willingness to provide all necessary and required services to the university and college.</p></li></ul>

<ul><li><p><strong>Managerial</strong></p><ul><li><p>Maintaining sufficient inventory of material supplies and equipment for performance of duties</p><ul><li><p>Reporting shortage of materials to supervisor at earliest convenience, maintaining records for ordering and replenishments</p></li></ul></li></ul><p><strong>Technical</strong></p><ul><li><p>Performing all Sonography imagery procedures in accordance with departmental policies, procedures and protocols. Applying detailed knowledge of anatomy and physiology to produce images of high diagnostic quality</p><ul><li><p>As necessary, acquire additional images to facilitate optimum diagnostic results for the interpreting physician&nbsp;</p></li><li><p>Evaluating and assessing Sonography images produced for acceptable quality, appropriateness and completeness, and advising other staff when required. Forwards images for Radiologist for review and reporting&nbsp;</p></li><li><p>Apply independent, professional, and ethical judgment in the sonography examination to ensure that appropriate anatomical, pathological, and clinical conditions are accurately captured in the examination images.</p></li><li><p>Perform advanced sonography&nbsp; services or other tasks&nbsp; delegated by the supervising physician, consistent with education, training, and facility protocols, policies, and procedures.</p></li><li><p>Provide preliminary report of sonography examination for use by the interpreting physician.</p></li><li><p>Recognizing anatomy and pathology in cross sectional imaging to optimize scan protocols, and liaise with radiologist to arrange further imaging or tests.</p></li><li><p>Responsible for the safe and competent use of all Ultrasound equipment, patient appliances and aids used in the department. Reporting any incidents and equipment faults to senior staff in a timely manner.&nbsp;</p></li><li><p>Operating advanced software on specialist Ultrasound equipment e.g. doppler scan</p></li><li><p>Maintaining a clean and tidy working environment. Including restocking of supplies for subsequent use and equipment cleaning.&nbsp;</p></li><li><p>Providing advice to medical/ technical staff on appropriate techniques and imagery interventions.&nbsp;</p></li><li><p>Dealing with patients and clinical staff initial enquiries and to relay to clinical staff where necessary</p></li><li><p>Practices proper entries and records into Hospital Information System. Input of the radiological images onto the Hospital PACS system.</p></li></ul></li></ul><p><strong>Quality and Safety</strong></p><ul><li><p>Promoting and maintaining quality in all services and ensure continuous quality improvement measures are in place. Conduct method evaluation/ development as per standard policies and procedures</p><ul><li><p>Complying with all safety and quality control programs and procedures as applicable</p></li><li><p>Complying with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infections</p></li><li><p>Ensuring that safety procedures and quality assurance tests are maintained within all sections</p></li><li><p>Comply and support clinical audit processes within the service and report on these as agreed&nbsp;</p></li><li><p>Communicating in a professional and courteous manner with patients, family and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders and communicate status.&nbsp; &nbsp;</p></li></ul></li></ul><p><strong>Continuous Education</strong></p><ul><li><p>Participating in education sessions for department staff, doctors and nurses on the safe and secure handling of equipment, i.e teaching, induction, peer review, case studies, and clinical presentations</p><ul><li><p>Participating in department programs/ committees, various hospital committees, and staff meeting (when requested)&nbsp;</p></li><li><p>Participating in the orientation and training of new employees</p></li><li><p>Maintaining professional knowledge by attending lectures, seminars or on-line education sessions</p></li><li><p>Completing and maintaining all regulatory requirements including licensure and certification and other mandatory training within established time frames.</p></li><li><p>The ability to apply technical skills, together with a demonstrable knowledge of and interest in sciences, such as anatomy, physiology and physics;</p></li></ul></li></ul><p><strong>Occupational Safety and Health Management Systems&nbsp;</strong></p><br><ul><li><p>Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements</p><ul><li><p>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports</p></li><li><p>Attend applicable OSH/Infection control training programs, mock drills and awareness programs</p></li><li><p>Comply with reasonable OSH instructions, policies and safe working procedures&nbsp;</p></li><li><p>Use of appropriate personal protective equipment and safety systems.&nbsp;</p></li><li><p>&nbsp;Be familiar with emergency and evacuation procedures&nbsp;</p></li><li><p>&nbsp;Not wilfully or recklessly endanger anyone’s health and safety&nbsp;</p></li><li><p>Comply with Waste management procedures and policies. Reduce, Reuse, Recycling of waste as much as possible&nbsp;</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.&nbsp;</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul></li></ul><p><strong>Prevention and Control of Infection (PCI):&nbsp;</strong></p><p><strong><u>&nbsp;</u></strong></p><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.&nbsp;</p><ul><li><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</p></li></ul></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Qualifications & licensure</strong></p><p><strong>Required:</strong></p><ol><li><p>BSc in Radiography OR graduate from an accredited Diploma Program (NLT 3 year Syllabus)</p></li><li><p>Graduate from an accredited Radiography program (NLT 2 years Syllabus), i.e The American Registry for Diagnostic Medical Sonography (ARDMS)&nbsp;</p></li><li><p><strong>AND</strong> current National License&nbsp;</p></li></ol><p><strong>Desired: &nbsp;</strong></p><ul><li><p>Dedicated courses in specialised Sonography Imaging is preferred&nbsp;</p></li></ul><p><strong>Experience required in addition to the Qualifications mentioned above</strong></p><p><strong>Required:</strong></p><ul><li><p>NLT 2 years post graduate experience in ultrasound in an acute care hospital. Including Doppler, obstetric/ gynecology and abdominal sonography.&nbsp;</p></li></ul><p><strong>Specialist Certification</strong></p><p><strong>Required: &nbsp;</strong>NA</p><p><strong>Desired: &nbsp;</strong>NA</p><p><strong>Additional requirements</strong></p><br><ul><li><p>Self-motivation and the ability to work under pressure;</p><ul><li><p>Fluent spoken and written English. Spoken Arabic is advantageous but not essential.</p></li><li><p>A supportive and caring disposition;</p></li><li><p>Adaptability and good time management skills;</p></li><li><p>Confidence in dealing with stressful situations;</p></li><li><p>IT competencies.</p></li></ul></li></ul></li></ul>

<p><u>Specific Responsibilities for this Role</u></p><ul><li><p>Monitor and provide general care to patients in hospital wards and in outpatient clinics.</p></li><li><p>Admit patients requiring special care, investigations and treatment.</p></li><li><p>Examine and talk to patients to diagnose their medical conditions.</p></li><li><p>Make notes, both as a record of treatment and for referral.</p></li><li><p>Liaise with other medical and non-medical staff in the hospital to ensure quality treatment.</p></li><li><p>Work with other doctors as part of a team.</p></li><li><p>Promote health education among patients.</p></li><li><p>Promote IFHAS screening program amongst healthy eligible population by providing adequate education.</p></li><li><p>Organise preventive medical programmes.</p></li><li><p>Maintain knowledge of applicable local regulations and requirements.</p></li><li><p>Developing and maintaining professional quality standards and recommending the improvement of such standards to meet those of the JCI.</p></li><li><p>Monitoring the quality of medical care provided to patients hospitalized.</p></li><li><p>Work is performed independently, under the general direction of the Internists.</p></li><li><p>Conducts the periodic health program for company executives.</p></li><li><p>Monitors clinical and other established indicators to ensure ongoing quality assurance.</p></li><li><p>Strictly observes organization’s medical regulations and policies especially those related to infection control, patient safety, patient assessment and patient care.</p></li><li><p>Performs other miscellaneous related duties as requested by the head of general clinic.</p></li><li><p>Identifies and understands the needs and expectations of clients in a professional manner, and shares with relevant team members.</p></li><li><p>Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.</p></li><li><p>Responds to client complaints in a timely and effective manner and provides feedback on progress.</p></li><li><p>Keeps clients up to date with relevant and accurate information and involves them in decisions that affects them.</p></li><li><p>Focuses on consistently delivering a positive client experience.</p></li><li><p>Completes tasks in accordance with set procedures and guidelines.</p></li><li><p>Takes care to perform all tasks precisely and accurately to minimise errors.</p></li><li><p>Identifies and reports non-compliance to relevant stakeholders, constructively.</p></li><li><p>Continuously evaluates quality of own work and provides feedback on progress.</p></li><li><p>Delivers on work outputs with high level of energy, focussed effort and pace.</p></li><li><p>Aligns individual behaviour to support and meet team goals.</p></li><li><p>Proactively and respectfully shares all relevant viewpoints with others and seeks their input.</p></li><li><p>Clarifies and understands own role and responsibilities within the team.</p></li><li><p>Recognises, appreciates, and respects individual differences.</p></li><li><p>Actively participates and builds a positive team spirit.</p></li></ul><p><u>Occupational Safety and Health Management Systems&nbsp;</u></p><ul><li><p>Comply with reasonable OSH instructions, policies and safe working procedures</p></li><li><p>Use of appropriate personal protective equipment and safety systems.</p></li><li><p>Be familiar with emergency and evacuation procedures</p></li><li><p>Not willfully or recklessly endanger anyone’s health and safety</p></li><li><p>Assist with the preparation of risk assessments</p></li><li><p>Report OSH Hazards, incidents, Near misses and issues</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul><p><u>Specific:</u></p><ul><li><p>Ensuring safe manual handling safe practices techniques, during diagnostic and therapeutic clinical procedures.</p></li><li><p>Handles all consumables and instruments with utmost care and follows safety, infection control and prevention protocols.</p></li><li><p>Ensure to wear and use the appropriate protective equipment as per practice.</p></li><li><p>Assist customers in identifying workplace hazards, which affect health.</p></li><li><p>Provide expert advice on products, premises and processes, which may affect health and safety at work.</p></li><li><p>Assist in identifying areas for health improvement, to improve staff health, staff performance and patient care.</p></li><li><p>Ensure accurate, appropriate and timely implementation of relevant legislation, national standards and directives – e.g. FANR, DOH OSHMS.</p></li></ul><p><strong><u>&nbsp;</u></strong></p><p><u>Additional duties/responsibilities (related to ADHICS) assigned to this position in clear, concise language:</u></p><p>Health Information Literacy and Skills:</p><ul><li><p>Adhere to information systems policies and procedures as required by Health Care Organization.</p></li><li><p>Ensure that documentation in the health record reflects accuracy, integrity and authenticity</p></li></ul><p>Privacy, Confidentiality of Health Information:</p><ul><li><p>Follow security and privacy policies and procedures to the use of networks, including intranet and Internet.</p></li><li><p>Follow confidentiality and security measures to protect electronic health information.</p></li><li><p>Maintain data integrity and validity within an information system.</p></li><li><p>Report any possible breaches of confidentiality in accordance with organizational policies.</p></li></ul><p>Health Information/Data Technical Security:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p><ul><li><p>Apply departmental and organizational data and information system security policies</p></li></ul><p>Basic Computer Literacy Skills:</p><ul><li><p>Use basic word processing, spreadsheet and desktop presentation applications as applicable to your work.</p></li><li><p>Demonstrate proficiency in Windows operating environment.</p></li><li><p>Demonstrate use of email, addressing, forwarding, attachments, netiquette.</p></li></ul><p><u>BCP ROLES & RESPONSIBILITIES:</u></p><p>Responsibilities of staff (including all contractors) are:</p><ul><li><p>Achieving an adequate level of general awareness regarding business continuity Being aware of the contents of their service areas disaster recovery plan and any specific role or responsibilities allocated.</p></li><li><p>Participating actively in the business continuity programme when required</p></li><li><p>Ensuring information governance standards continue to be applied to data and information during an incident</p></li></ul><p><u>Prevention and Control of Infection (PCI):&nbsp;</u></p><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.</p></li></ul><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>At least 2–3 years’ experience in the relevant specialised department in a private hospital setting Work experience from a Tier 1 country as specified by the UAE healthcare regulator. Basic medical degree recognised by the relevant UAE healthcare authority. Diploma or a training in a speciality recognised by the relevant UAE healthcare authority. Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)</p></li></ul>

<ul><li><p><strong><u>Specific Responsibilities for this Role</u>&nbsp;</strong></p><ul><li><p><strong>P</strong>erforming the work, which is assigned, ensuring that it meets all standards as required by ISO 15189:2022/EIAC Standards/JCI/regulatory bodies (DOH/DHA/MOH where applicable).<strong>&nbsp;</strong></p></li><li><p>Perform Blood Draws: Collect blood specimens from patients using venipuncture, capillary, or fingerstick methods.<strong>&nbsp;</strong></p></li><li><p>Patient Identification: Verify patient information and ensure correct labelling of samples to avoid errors.<strong>&nbsp;</strong></p></li><li><p>Prepare and Maintain Equipment: Ensure all necessary tools and equipment are sterile, organized, and properly functioning.<strong>&nbsp;</strong></p></li><li><p>Patient Comfort and Care: Ensure a calm, safe, and comfortable environment for patients, addressing any concerns or anxieties.<strong>&nbsp;</strong></p></li><li><p>Maintain Cleanliness: Follow proper hygiene protocols, maintaining cleanliness in work areas and equipment.<strong>&nbsp;</strong></p></li><li><p>Record and Document Information: Accurately document patient information, procedures performed, and specimens collected.<strong>&nbsp;</strong></p></li><li><p>Transport Samples: Safely and efficiently transport specimens to the appropriate laboratories for analysis.<strong>&nbsp;</strong></p></li><li><p>Follow Safety Protocols: Adhere to all safety guidelines, including the handling and disposal of biohazard materials.<strong>&nbsp;</strong></p></li><li><p>Monitor Patient Reactions: Observe patients during and after procedures for any adverse reactions and report concerns to supervisors.<strong>&nbsp;</strong></p></li><li><p>Communicate with Medical Staff: Collaborate with physicians, nurses, and laboratory technicians to ensure accurate and timely results.<strong> &nbsp;</strong></p></li><li><p>Maintain Confidentiality: Protect patient confidentiality and adhere to HIPAA guidelines regarding personal health information.<strong>&nbsp;</strong></p></li></ul><p><strong>&nbsp;</strong></p><p><strong>General Responsibilities&nbsp;</strong></p><ul><li><p>Work in all shifts as scheduled by the Laboratory Director.&nbsp;<strong>&nbsp;</strong></p></li><li><p>Strictly adheres to organization’s regulations and policies especially those related to infection control, patient safety, OSHAD, DOH, JCI and ISO.<strong>&nbsp;</strong></p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.<strong>&nbsp;</strong></p></li><li><p>Participates and contributes to scheduled in-service training programs.&nbsp;<strong>&nbsp;</strong></p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, associates and Management<strong>&nbsp;</strong></p></li><li><p>Maintains confidentiality as per the agreement signed.&nbsp;<strong>&nbsp;</strong></p></li><li><p>Demonstrates the ability to listen to others in promoting effective communication.<strong>&nbsp;</strong></p></li><li><p>Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.<strong>&nbsp;</strong></p></li><li><p>Carries out other duties when requested by the Laboratory Director<strong>&nbsp;</strong></p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Certificate of training in an approved Phlebotomy program or Diploma (1 year) Medical Laboratory Technology or Degree in any health-related field.&nbsp;<strong>&nbsp;</strong></p></li><li><p>Minimum of one (1) year practical experience as Phlebotomist in a reputed Medical Laboratory Not less than two (2) years of Medical Laboratory experience.&nbsp;<strong>&nbsp;</strong></p></li><li><p>Currently licensed in country of origin and with DOH/DHA/MOH license to practice in UAE.&nbsp;<strong>&nbsp;</strong></p></li><li><p>Fluent in spoken & written English, Arabic language is desirable, but not essential.&nbsp;<strong>&nbsp;</strong></p></li><li><p>Ability to learn and handle automation & IT programs is desirable but not essential<strong>&nbsp;</strong></p></li></ul>

<ul><li><p>Ensures Performs Responsible for hospitalized cases and certain out-patients whose disease requires medical care at the specialist level.&nbsp;</p></li><li><p>Admission and work-up of all medical patients to medical wards, ICU and CCU as required.&nbsp;These patients remain the responsibility of the admitting internist from the time of admission to the date of discharge.&nbsp;</p></li><li><p>Day-to-day care for these patients may be assigned to the ward physicians; however, the ultimate responsibility remains with the admitting internist.</p></li><li><p>Conducts out-patient medical consultations in the clinics by appointment and follow-up on medical problems as needed.&nbsp;</p></li><li><p>After working hours, when on-call, is available for answering medical consultations by physicians in other departments, in the intensive care areas, medical wards, ER, and other in-patient services.&nbsp;</p></li><li><p>Will serve as a major contributor to in-service training activities of the new employees.</p></li><li><p>Works under the general professional supervision of the Head Internist.&nbsp;</p></li><li><p>Performs the professional duties of an internist in adherence to the Delineation of Privileges maintained by the Internal Medicine department for individual internists.&nbsp;Privileges may differ between individual internists, depending on the efficiency and skills of the particular individual.</p></li><li><p>Answers in-patient consultations from medical or other in-patient services.</p></li><li><p>Participates in the reading of EKG’s.&nbsp; Performs lung function studies and makes interpretations when needed.</p></li><li><p>Administers Executive Health Program examinations on a regular basis.</p></li><li><p>Participates in in-service death review; chart, Quality Assurance and peer reviews.</p></li><li><p>Participates in the monthly Internal Medicine service Journal activity, and as assigned other committee functions such as the ER, Infection Review, Standardization, ICU, CCU and CPR.</p></li><li><p>Strictly observes organization’s medical regulations and policies especially those related to infection control, patient safety, patient assessment and patient care.&nbsp;</p></li><li><p>Performs other miscellaneous related duties as requested by the Head of Internal Medicine</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Graduate from an accredited school of Medicine with an MBBS degree.</p></li><li><p>Post-Graduate Masters degree or equivalent Fellowships approved by DOH.</p></li><li><p>Minimum of five years experience in the practice as Internal Medicine post certification.</p></li><li><p>Current licensure in country of origin and with DOH license to practice in Abu Dhabi, UAE.</p></li><li><p>Must have a thorough knowledge of medical ethics, with particular reference to the obligation to maintain the confidentiality of his work; and adhere to Bylaws, Rules and Regulations of the Medical Organization.</p></li><li><p>Excellent command of oral and written English. Knowledge of Arabic language is desirable but not essential.</p></li><li><p>Communication, interpersonal skills as applied to interaction with co-workers, superiors, patients & families.</p></li></ul>

<ol><li><p>Supervise and coordinate the daily activities of quick service technicians and support staff.</p></li><li><p>Assign work to team members and monitor workflow to ensure timely service delivery.</p></li><li><p>Ensure all services, including oil changes, tire rotation, battery replacement, fluid top-ups, and basic inspections, are completed accurately and efficiently.</p></li><li><p>Monitor service quality and conduct final checks before vehicle handover.</p></li><li><p>Ensure compliance with health, safety, environmental, and company operating procedures.</p></li><li><p>Coach, train, and motivate team members to improve technical skills and customer service.</p></li><li><p>Support technicians in diagnosing and resolving basic service-related issues.</p></li><li><p>Coordinate with Service Advisors to manage customer appointments, walk-ins, and service updates.</p></li><li><p>Monitor workshop productivity, turnaround times, and technician performance.</p></li><li><p>Ensure workshop tools, equipment, and service bays are clean, organized, and properly maintained.</p></li><li><p>Monitor inventory of oils, filters, tires, batteries, and other consumables, and report replenishment requirements.</p></li><li><p>Handle customer concerns professionally and ensure high levels of customer satisfaction.</p></li><li><p>Prepare daily operational reports and support the Service Manager in achieving business objectives.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>With Driving License</p>

<p>The Operations Manager is a full-time, on-site role based in al ain, responsible for overseeing day-to-day operational activities across the company's production and delivery functions — including the WPC, UPVC, Aluminium, Cladding, and Glass departments. This role includes managing production schedules and material availability, coordinating with the measurement, fabrication, and delivery teams, and ensuring timely order completion and delivery to clients. The Operations Manager will monitor production and delivery performance, implement process improvements, and ensure compliance with internal quality and safety policies. The role also involves leading and developing operations and production staff, preparing operational reports, managing budgets, and supporting strategic planning to reduce delays, control costs, and optimize efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Strong operations management skills, including production scheduling, process optimization, and performance monitoring.</p></li><li><p>Experience with production and delivery coordination, including material/inventory control, supplier management, and order fulfillment.</p></li><li><p>Solid business and commercial acumen, with the ability to analyze data, manage budgets, and support strategic decision-making.</p></li><li><p>Effective leadership and people management skills, with experience coaching production, measurement, and delivery teams.</p></li><li><p>Excellent communication and interpersonal skills for working with internal departments, suppliers, and clients.</p></li><li><p>Proficiency in office productivity tools and ERP or production tracking systems.</p></li><li><p>Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field is preferred.</p></li><li><p>Prior experience in manufacturing, construction materials, or the building products industry in the UAE or GCC region is an advantage.</p></li><li><p>Ability to work on-site in AL- AIN, handle multiple priorities, and adapt to a fast-paced production environment.</p></li></ol>

<p>The Operations Manager is a full-time, on-site role based in al ain, responsible for overseeing day-to-day operational activities across the company's production and delivery functions — including the WPC, UPVC, Aluminium, Cladding, and Glass departments. This role includes managing production schedules and material availability, coordinating with the measurement, fabrication, and delivery teams, and ensuring timely order completion and delivery to clients. The Operations Manager will monitor production and delivery performance, implement process improvements, and ensure compliance with internal quality and safety policies. The role also involves leading and developing operations and production staff, preparing operational reports, managing budgets, and supporting strategic planning to reduce delays, control costs, and optimize efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Strong operations management skills, including production scheduling, process optimization, and performance monitoring.</p></li><li><p>Experience with production and delivery coordination, including material/inventory control, supplier management, and order fulfillment.</p></li><li><p>Solid business and commercial acumen, with the ability to analyze data, manage budgets, and support strategic decision-making.</p></li><li><p>Effective leadership and people management skills, with experience coaching production, measurement, and delivery teams.</p></li><li><p>Excellent communication and interpersonal skills for working with internal departments, suppliers, and clients.</p></li><li><p>Proficiency in office productivity tools and ERP or production tracking systems.</p></li><li><p>Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field is preferred.</p></li><li><p>Prior experience in manufacturing, construction materials, or the building products industry in the UAE or GCC region is an advantage.</p></li><li><p>Ability to work on-site in AL- AIN, handle multiple priorities, and adapt to a fast-paced production environment.</p></li></ol>

<ul><li><p>Lead, coach and support the service reception team, including Service Advisors, Cost Clerks and Receptionists, to deliver excellent customer service.</p></li><li><p>Create and maintain a customer-centric reception environment aligned with the company’s service values and standards.</p></li><li><p>Ensure accurate customer and vehicle information flow between the reception, workshop and support teams to achieve “Fix Right First Time” and on-time vehicle delivery.</p></li><li><p>Monitor daily service operations, work loading, staff schedules, attendance and shift handovers to ensure smooth and efficient service centre performance.</p></li><li><p>Review customer feedback, complaints and escalations, and work with the Aftersales Manager to implement continuous improvement actions.</p></li><li><p>Drive team performance against operational and financial KPIs, including revenue, margin, Net Promoter Score, customer satisfaction, on-time delivery and Fix Right First Time rates.</p></li><li><p>Maintain a clean, safe and well-organised customer waiting area and service reception in line with 5S and safety standards.</p></li><li><p>Conduct regular team briefings, performance reviews and training plans to support employee engagement, capability and service excellence.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong customer service mindset with the ability to create positive and professional customer experience.</p></li><li><p>Minimum 4-5 years’ experience in customer care, receptionist role, preferably in automotive industry.</p></li><li><p>Proven leadership skills with experience managing frontline or service reception teams. Strong communication, coordination and problem-solving skills.</p></li><li><p>Ability to manage daily operations, work schedules, attendance and team performance in a fast-paced environment.</p></li></ul><br><p><strong>What equips you for the role</strong></p><ul><li><p>Diploma or degree in Mechanical Engineering, Automotive, Hospitality or a related field.</p></li><li><p>More than 5 years’ experience in a Service Supervisor, Service Support Manager or similar frontline leadership role is preferred.</p></li><li><p>At least 3 years’ experience in a customer-facing automotive role.</p></li><li><p>Experience managing teams, improving customer satisfaction and working with operational KPIs.</p></li><li><p>Strong behavioral competencies include analytical thinking, focus, task orientation, communication and teamwork.</p></li><li><p>Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint; knowledge of SAP is an advantage.</p></li><li><p>High attention to detail with the ability to ensure accurate customer, vehicle and service information.</p></li></ul>

<ul><li><p>Sales Volume: Achieve and maintain company sales standards within your assigned area, contributing to Toyota’s reputation for quality and service excellence.</p></li><li><p>Customer Satisfaction: Meet or exceed CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) targets to ensure high customer retention and repeat business.</p></li><li><p>Sales & Prospecting Systems: Follow company sales and prospecting processes to expand the customer base and achieve business objectives.</p></li><li><p>Cash and Credit Control: Adhere to company procedures when handling cash and credit transactions to ensure accuracy and compliance.</p></li><li><p>Continuous Improvement: Stay updated on product knowledge, automotive trends, new features, and selling techniques to enhance performance and customer engagement.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Required Skills to Be Successful</p><ul><li><p>Minimum 1 year of sales experience (automotive experience preferred but not necessary).</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Proven ability to upsell and create customer value.</p></li><li><p>Confident negotiator with excellent influencing skills.</p></li><li><p>Fluent in English and Arabic (preferred).</p></li></ul><p>About the Team</p><p>You’ll join a dynamic, customer-focused, and target-driven sales team that values teamwork, professionalism, and a winning attitude.</p><p>Working closely with your Branch Manager and fellow Sales Executives, you’ll help deliver Toyota’s promise of quality and reliability to every customer in Abu Dhabi.</p><p>What Equips You for the Role</p><ul><li><p>UAE National with family book (Emirati).</p></li><li><p>Diploma or Degree preferred (but passion and drive matter most).</p></li><li><p>Minimum 1 year of retail sales or customer service experience.</p></li><li><p>Excellent relationship-building and negotiation skills.</p></li><li><p>Calm under pressure and a proactive problem-solver.</p></li><li><p>Must hold a valid UAE driver’s license.</p></li><li><p>Knowledge or interest in automobiles is a plus!</p></li></ul></li></ul>

<ul><li><p>Provides domain knowledge input during the pre-purchase stage of all biomedical equipment.</p></li></ul><br><ul><li><p>Performs inspection, inventory procedures and machine marking for incoming new equipment, prior to use.&nbsp;</p></li></ul><br><ul><li><p>Provides technical assistance, training and instruction to staff in the maintenance and operation of equipment.</p></li></ul><br><ul><li><p>Carries out regular rounds and proper, systematic preventive maintenance of all biomedical equipments and ensures that the problems are rectified immediately.</p></li></ul><br><ul><li><p>Maintains a regularly updated inventory of all biomedical equipment in the hospital.</p></li></ul><br><ul><li><p>Analyzes equipment for failure, faults or malfunctions based on application of test instruments and reference to technical literature and schematics.&nbsp;</p></li></ul><br><ul><li><p>Interprets engineering and vendor information, schematic diagrams and graphic illustrations utilizing clinical, physiologic and electronic principles.&nbsp;</p></li></ul><br><ul><li><p>Provides engineering and technical advice to ensure compliance with electrical and other safety standards and prepare reports as required.&nbsp;</p></li></ul><br><ul><li><p>Coordinates and evaluates the work performed by service contractors to include maintenance, calibration, installation and verification of service documentation.</p></li></ul><br><ul><li><p>Prepares and enters data in logs, reports, databases, forms and equipment records concerning inspections, repairs and equipment condition and operation.&nbsp;</p></li></ul><br><ul><li><p>Conducts and assesses safety and risk assessment together with the FMS teams and develops measures to counter them.</p></li></ul><br><ul><li><p>Prepares requisitions for spare parts procurement from stores/manufacturer.</p></li></ul><br><ul><li><p>Liaisons with other departments and higher management.</p></li></ul><br><ul><li><p>Vendor management and development with particular reference to vendors who can repair PCB's major assemblies that companies ask to replace at high costs.</p></li></ul><br><ul><li><p>As a member of the FMS committee, actively contributes to develop manuals, policies and procedures relevant to the biomedical department.</p></li></ul><br><ul><li><p>Collects monitoring data for the medical equipment management program.</p></li></ul><br><ul><li><p>Develops and coordinates departmental quality initiatives.</p></li></ul><br><ul><li><p>Adheres to the safety norms of the hospital and follow both patient safety and staff safety rules.</p></li></ul><br><ul><li><p>Updates biomedical knowledge by attending seminars and workshops regarding new equipments.</p></li></ul><br><ul><li><p>Performs other related duties as and when assigned by the Medical Administrator.</p></li></ul><br><p><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></p><p><strong>&nbsp; &nbsp; &nbsp;OSH ROLES AND RESPONSIBILITIES:</strong></p><br><p><strong>GENERAL</strong></p><ul><li><p>Responsible to be familiarize, comply and implement the OSHAD-SF& NMCSH Al Ain Internal OSHMS policies and procedures/SOP’s relevant to their department.</p></li><li><p>Staff should notify/report all OSHMS hazards, incidents, accidents and near misses within the premises of NMCSH Al Ain to their supervisor or department OSH Facilitator as per the incident reporting protocol of NMCSH Al Ain.</p></li><li><p>Staff are responsible to assist with the preparation of departmental risk assessment activities and implement the control measure within the timeframe.</p></li><li><p>Staff are responsible to attend applicable department OSHMS training.</p></li><li><p>Staff are not allowed to tamper or misuse any NMCSH Al Ain equipment’s and its property.</p></li><li><p>Comply with all OSH instructions, safe working procedures and signages within the premises of NMCSH-Al Ain.</p></li><li><p>Be familiar with emergency and evacuation procedure.</p></li><li><p>Not willfully or recklessly endanger anyone's health and safety;</p></li><li><p>Make proper use of all machinery, tools, substances, etc., safety systems and of all Personal Protective Equipment provided for use at work.</p></li><li><p>Participate in required OSH inspection, audit and OSH monitoring programs.</p></li></ul><br><p><strong>SPECIFIC;&nbsp;</strong></p><p><strong>BIOMEDICAL ENGINEER ROLES AND RESPONSIBILITIES</strong></p><ul><li><p>Maintain the hand tools, portable machines and equipment in good working order at all times.&nbsp;</p><ul><li><p>Ensure to use and maintain the soldering equipment’s as per the manufacturer.</p></li><li><p>Comply with OSHAD SF Cop 49.0 Compressed Gases and Air.&nbsp;</p></li><li><p>Comply & carry out work as per the related SOP of OSHAD-SF/OSHMS NMCSH, programs and targets.</p></li></ul></li></ul><br><p><strong>BCP ROLES AND RESPONSIBILITIES:</strong></p><br><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsibilities of staff (including all contractors) are:</p><ul><li><p>Achieving an adequate level of general awareness regarding business continuity Being aware of the contents of their service areas disaster recovery plan and any specific role or responsibilities allocated.</p><ul><li><p>Participating actively in the business continuity programme when required</p><ul><li><p>Ensuring information governance standards continue to be applied to data and information during an incident</p></li></ul></li></ul></li></ul><p><strong>Additional duties/responsibilities (related to ADHICS) assigned to this position in clear, concise language:</strong></p><br><p>Health Information Literacy and Skills:</p><br><ul><li><p>Adhere to information systems policies and procedures as required by Health Care Organization Privacy, Confidentiality of Health Information:</p></li></ul><br><ul><li><p>Follow security and privacy policies and procedures to the use of networks, including intranet and Internet.</p><ul><li><p>Follow confidentiality and security measures to protect electronic health information.</p></li><li><p>Maintain data integrity and validity within an information system.</p></li><li><p>Report any possible breaches of confidentiality in accordance with organizational policies.</p></li></ul></li></ul><br><p>Health Information/Data Technical Security:</p><br><ul><li><p>Apply departmental and organizational data and information system security policies&nbsp;</p><br><p>Basic Computer Literacy Skills:</p><br><ul><li><p>Use basic word processing, spreadsheet and desktop presentation applications as applicable to your work.</p></li><li><p>Demonstrate proficiency in Windows operating environment.</p></li></ul></li></ul><p>&nbsp;Demonstrate use of email, addressing, forwarding, attachments, netiquette</p><p><strong>Desired Candidate Profile</strong></p><br><p>B.E. (Biomedical) or Masters of applied Science in Bio-Medical Instrumentation or Equivalent Degree / Fellowship.</p><br><ul><li><p>Two years experience in maintenance involving applications preferably in Medical Electronics.</p></li></ul><br><ul><li><p>Good knowledge of English to read and understand technical literature and schematics.</p></li></ul><br><ul><li><p>Well versed with computer skills like Word & Excel.</p></li></ul>